Documentation Leadership & Technical Writing Manager Jobs

Job ID: 16783Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.Position SummaryJoin Newell Brands' Home & Kitchen team and play a key role in bringing innovative consumer products to market. As the Senior Technical Writer, you will own the development of consumer-facing documentation for a portfolio of trusted brands, partnering with Engineering, Design, Quality, Regulatory, Marketing, and Manufacturing from concept through product launch. Your work will directly influence the customer experience by delivering clear, accurate, and compliant documentation used by consumers around the world.As a member of a small, high-performing team, you'll have the opportunity to make a visible impact, take ownership of meaningful projects, and help shape the future of technical documentation. We are looking for a self-motivated professional who thrives in a fast-paced environment and embraces new AI technology.Essential ResponsibilitiesDevelop, edit, and maintain consumer-facing technical documentation for Home & Kitchen products.Manage multiple documentation projects from concept through production while meeting aggressive launch timelines.Ensure documentation meets regulatory, legal, and Newell Brands standards.Coordinate multilingual translations for global product launches.Collaborate with Engineering, Design, Marketing, Quality, Regulatory, Manufacturing, suppliers, and print vendors.Identify risks, solve problems proactively, and communicate project status effectively.Improve documentation processes, templates, standards, and workflows.Leverage AI-enabled tools, including Microsoft Copilot and ChatGPT, to improve drafting, translation workflows, documentation quality, and overall team efficiency.Serve as a technical documentation subject matter expert and help educate stakeholders.Required QualificationsBachelor's degree or equivalent experience.10+ years of technical writing experience, preferably supporting consumer products, small appliances, manufacturing, or engineering.Experience creating instructional documentation for physical products.Strong project management, organizational, and communication skills.Proven ability to work independently in a fast-paced environment while managing multiple priorities.Experience with Microsoft Copilot, ChatGPT, or similar AI tools.Core CompetenciesSelf-StarterOwnership & AccountabilityTechnical CommunicationProject ManagementCross-Functional CollaborationCritical ThinkingAdaptabilityNewell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Manufacturing

Job Description Overview BlueWater Federal is looking for an Information Knowledge Manager to support the Joint Staff J6 Coalition Interoperability Assurance and Validation Office. The mission focuses on improving interoperability between U.S. forces, Combatant Commands, Services, Agencies, and coalition mission partners through Mission Partner Environment (MPE) assessments, interoperability analysis, testing, standards evaluation, and coalition information-sharing initiatives. Responsibilities * Provide IKM services to support JS CIAV activities, to facilitate the flow, management, and utilization of JS CIAV analysis. Provide support to contract activities, to facilitate the flow, management, and utilization of analysis. Capture, structure, disseminate and store analysis to enhance productivity and ensure product quality is achieved. Update and maintain organized internal file structures/plans on multiple unclassified and classified networks. Maintain an organized external file structure on a classified network, allowing stakeholders and customers to access final products. Ensure all final products are stored in an organized fashion in this file structure, following direction of the government lead. Conduct reviews of draft products, to ensure quality, accuracy, formatting, spelling, grammar, and clarity is achieved prior to submitting to the government lead for final review and approval. Qualifications * Minimum 10 years supporting military operational activities in an Information Knowledge role. Must have an active Top Secret clearance with SCI eligibility. BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans. We offer a competitive health and wellness benefits package, including medical, dental, and vision coverage. Our competitive compensation package includes generous 401k matching, employee stock purchase program, and life insurance options, and time off with pay. Salary range: 100-130K Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Transportation, Logistics, Supply Chain and Storage

OverviewJoin our team as a Senior Technical Editor and support the Federal Highway Administration by leading the editorial team behind high-stakes technical publications. You will oversee the entire editorial process for complex reports and documentation, mentor junior editors, and ensure every deliverable meets the highest standard of accuracy and style compliance.FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.Position is contingent upon contract award**Work Schedule and Location:Remote: This full-time remote position will work Monday through Friday, 8:00 a.m. to 5:00 p.m. ET (core hours fall within a 6:00 a.m.–6:00 p.m. ET window), with occasional in-person travel to Turner-Fairbank Highway Research Center, McLean, VA (or Dept of Transportation HQ in Washington, DC), for meetings and coordination as needed. Some additional travel within the continental U.S. may be required for conferences and events.Responsibilities Direct the editorial process for high-visibility technical documents, reports, and manuals Verify technical accuracy, fact-check references, and ensure copyright compliance Mentor and guide junior technical writers and editors Manage the full lifecycle of documents from outline through final web/print publication Ensure strict adherence to the GPO Style Manual and agency style guides Required Qualifications Master's degree in English, Journalism, or a technical field 10+ years of experience, including supervisory and project management experience Desired Highway/surface transportation experience Demonstrated mentorship of junior editorial staff Why Join Our Team BenefitsAt FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including: Health Insurance Dental Insurance Vision Insurance Long-term and Short-term Disability Insurance Life Insurance 401(k) Plan Holiday Pay Paid Time Off FWI is an Equal Opportunity Employer, including disability/vets. Pay Range Negotiable Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Writing and Editing

About SandiaSandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:Challenging work with amazing impact that contributes to security, peace, and freedom worldwideExtraordinary co-workersSome of the best tools, equipment, and research facilities in the worldCareer advancement and enrichment opportunitiesFlexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.govThese benefits vary by job classification.What Your Job Will Be LikeDo you enjoy editing and writing in highly technical, mission-driven environments? Would you thrive working onsite with a team of other writers and editors? If so, we invite you to apply for the position of Technical Writer and Editor to join our dynamic team at Sandia National Labs.Role Responsibilities: In this role, you will provide essential support to management, engineers and other technical staff. You will be matrixed to provide support to programmatic areas. The ideal candidate will possess the following qualities: effective collaboration, a results-oriented mindset, a commitment to group success, analytical skills, and the ability to work well in a fast-paced environment.Translate technical information into understandable communications to employees and stakeholders in the form of memos, slides, reports and presentationsEnsure that requirements are met, and that documentation is clear, concise, and understandable to its intended audience, both present and future.Create uniform approaches, educate, and assist customers, and collaborate with coworkers.Write, edit, or rewrite technical articles, publications, manuals, presentations, and other materials to communicate technical procedures, research findings, and developments clearly and effectively to a variety of internal and external audiences.Capture program accomplishments and produce reports and presentations.Acquire or verify subject knowledge by referring to Realization Product Procedures (RPPs), engineering drawings, training materials, and program documentation.Exercise quality control over documents intended for external distribution.Interpret and coordinate documentation and communication policies and procedures.Complete documentation configuration and records management.Effectively partner with Technical Writers/Editors and Information Management team members to serve the needs of the customers.Salary Range$87,400 - $168,800Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.Qualifications We RequireBachelor's degree in Technical Communication, English, Journalism, Creative Writing or a relevant field, plus a minimum of 5 years of related experience in highly technical writing and editing; or equivalent experience and achievements that demonstrate the knowledge, skills, and abilities to perform the duties of the job.Proven experience creating, writing and editing products including PowerPoints and executive memos, translating highly technical information into clear communications Strong customer service and ability to gain trust with leaders at all levels Ability to work well both independently and as a team member Ability to obtain and maintain a DOE-Q level clearance with Sigma-15 Qualifications We DesireMaster's degree in Technical Communications, English, Journalism, Creative Writing or a relevant field. Experience in leading technical staff towards organizational success. Familiarity with configuration management best practices related to information management. Experience supporting nuclear deterrence initiatives.Experience working with classified information related to weapons programs and documentation requirements.Strong oral and written communication skillsAbout Our TeamThe Knowledge Management Office at Sandia Labs supports mission-driven technical writing/editing and information management needs. This Technical Writer/Editor role is part of a larger tech editor team that provides matrixed support to a national security program at Sandia.Posting DurationThis posting will be open for application submissions for a minimum of three (3) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.Security ClearanceSandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.EeoAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.NNSA Requirements For MedPEDsIf you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.Job ID: 698770Job Family: CORegular/Temporary Position: TFull/Part-Time Status: F Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security, Defense and Space Manufacturing, and Industrial Machinery Manufacturing

Job Title: Senior Technical Editor  Company: BLN24  About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management Consulting Firm that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance strategic and technical operations and deployments.  Position Overview: The Senior Technical Editor leads the editorial planning, review, and quality assurance of complex technical publications that support research, engineering, and technology programs. This position ensures technical information is accurate, consistent, accessible, and compliant with established editorial and publication standards while collaborating with authors, researchers, engineers, technical subject matter experts, and Government stakeholders. The Senior Technical Editor also provides editorial leadership and mentoring to ensure the delivery of high-quality print and digital publications.  Key Responsibilities: Lead the editorial review and quality assurance of technical reports, research publications, engineering documents, manuals, digital content, and communications materials.  Manage the complete editorial lifecycle from manuscript development through final publication, including substantive editing, copyediting, proofreading, fact checking, reference verification, formatting, and publication readiness.  Ensure editorial consistency, technical accuracy, and compliance with organizational style guides, the U.S. Government Publishing Office (GPO) Style Manual, and other applicable publication standards.  Edit complex technical, engineering, scientific, and policy documents to improve clarity, organization, readability, grammar, and overall quality without altering technical intent.  Verify references, citations, source documentation, copyright permissions, and publication compliance to ensure accuracy and integrity.  Collaborate with researchers, engineers, technical subject matter experts, authors, graphic designers, web content specialists, and Government stakeholders throughout the editorial and publication process.  Provide editorial guidance, mentoring, and quality oversight to technical editors, writers, and other communications staff.  Coordinate document reviews, comment resolution, version control, and publication schedules to support timely delivery of high-quality products.  Support digital publishing initiatives by preparing content for web publication and ensuring consistency across print and online communications.  Transform raw data, engineering terminology, technical analyses, and draft materials into accurate, authoritative, and accessible publications without changing the authors’ technical intent. Recommend, implement, and monitor editorial process improvements, quality control procedures, and best practices that enhance efficiency and publication quality. Work independently to manage the full document lifecycle from initial outline and manuscript development through technical review, editorial production, final approval, print publication, and online or web publishing.  Required Qualifications: Master’s degree in English, Journalism, Technical Communication, Communications, or a related technical field. Minimum of 10 years of progressively responsible technical editing experience, including supervisory responsibility, editorial project management, and coordination of multiple concurrent publication assignments. Demonstrated experience managing the complete editorial lifecycle for technical reports, manuals, research publications, digital content, and other communications products. Expert knowledge of the U.S. Government Publishing Office (GPO) Style Manual, editorial standards, grammar, punctuation, usage, and technical editing best practices. Experience performing substantive editing, copyediting, proofreading, fact checking, reference verification, and quality assurance for technical publications. Demonstrated experience ensuring document consistency, technical accuracy, editorial quality, and compliance with Government publication standards. Experience leading or supervising editorial teams and coordinating multiple concurrent publication projects. Excellent written communication, organizational, and project coordination skills with exceptional attention to detail. Experience collaborating effectively with researchers, engineers, scientists, technical subject matter experts, and Government stakeholders.  Preferred Qualifications: Experience supporting highway, surface transportation, or other transportation-related programs is highly preferred. Experience supporting federal engineering, scientific research, infrastructure, or technology organizations. Knowledge of engineering research, technology transfer, scientific publishing, and technical communications within the transportation or infrastructure sectors. Experience editing engineering reports, research journals, technical manuals, environmental documents, policy publications, or large-scale technical communications programs. Familiarity with Section 508 accessibility requirements, plain language principles, digital publishing platforms, content management systems (CMS), and web publishing best practices. Experience supporting both print and digital publication workflows within a federal contracting environment. Experience establishing editorial quality management processes, standardized review procedures, and publication quality controls. Professional certifications in technical communication, editing, or project management are desirable.  Soft Skills  Ability to lead, mentor, and guide editorial teams while maintaining the highest standards of quality, consistency, and professionalism. Exceptional writing, editing, and proofreading skills with the ability to communicate complex technical information clearly and effectively. Ability to evaluate technical content for accuracy, clarity, logical organization, and completeness while resolving editorial challenges. Meticulous focus on grammar, style, formatting, citations, references, technical accuracy, and publication quality. Strong organizational skills with the ability to manage multiple concurrent publications, coordinate review cycles, and consistently meet deadlines. Proven ability to work effectively with authors, researchers, engineers, technical subject matter experts, graphic designers, and Government stakeholders to produce high-quality publications.  What BLN24 brings to the Game: BLN24 benefits are game changing. We like our team to play hard and that means they need to be taken care of — physically, financially, and emotionally. We make sure to keep them in the game by giving them access to generous medical, dental, and vision plans. You can join one of the fastest growing companies headquartered in the Washington DC Metro Area.  We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability. Flexibility at BLN24 allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home. BLN24 is an Equal Opportunity Employer. We believe people are our strength and understand diverse talents are key to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.    Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Internet Publishing

Classification TitleDocumentation Specialist IClassification Minimum Requirements: Bachelor's degree in an appropriate area and one year of relevant experience or an equivalent combination of education and experience.Job DescriptionDocument Management:Coordinate the lifecycle of controlled GMP documents, including creation, formatting, routing, review, approval, revision, distribution, and archival in accordance with facility Standard Operating Procedures (SOPs), Foundation for the Accreditation of Cellular Therapy (FACT) standards, and applicable regulatory requirements.Maintains document control systems, including document numbering, version control, electronic and paper filing systems, and document retrieval to ensure accuracy, accessibility, and compliance.Monitor document review schedules and coordinate periodic reviews and revisions with subject matter experts to ensure documentation remains current and compliant.Process and track quality system documentation, including Standard Operating Procedures (SOPs), forms, change controls, deviations, and other controlled records through established approval workflows.Remove obsolete documents from circulation and ensure current versions are available at points of use.Review completed documentation for accuracy, completeness, and compliance with established documentation practices prior to filing and archival.Maintain executed records in accordance with established record retention requirements and support document retrieval during internal audits, regulatory inspections, and accreditation reviews. Enter and maintain documentation data within electronic document management systems and other tracking databases while ensuring data integrity and confidentiality.Assist with identifying documentation discrepancies and coordinate corrective updates with appropriate personnel.Provide document control support to GMP personnel by responding to documentation requests and assisting with document-related processes to maintain inspection readiness and compliance with the Quality Management System.FACT Accreditation and Quality ActivitiesCoordination and records necessary to support compliance with Foundation for the Accreditation of Cellular Therapy (FACT) standards, Good Manufacturing Practice (GMP) requirements, and internal Standard Operating Procedures (SOPs).Assist in preparing, organizing, and maintaining documentation for quarterly Quality Assurance review meetings, accreditation activities, internal audits, and regulatory inspections.Compile and maintain quality metrics, reports, and support documentation for review by the QualityManagement Manager, Medical Director, and UF GMP Facility Director.Coordinate the collection, organization, and submission of documentation required to support FACT accreditation and ongoing regulatory compliance activities.Assist with audit readiness by ensuring quality records, controlled documents, and supporting documentation are accurate, complete, and readily accessible.Collaborate with the UF GMP Facility Director, Medical Director, Quality Management Manager, and the CTSI Quality Assurance unit to support responses to audit findings, accreditation recommendations, and quality improvement initiatives.Track quality-related action items, documentation updates, and follow-up activities to ensure timely completion and compliance with established procedures.Maintain accurate records of accreditation, audit, and quality activities while supporting the continuous improvement of the Quality Management System.Quality Management System (QMS) SupportSupport assigned Quality Management activities by coordinating training documentation, maintaining GMP compliance trackers, managing quality records, and assisting with routine quality system operations.Assist with the collection, tracking, and reporting of quality metrics to support Quality ManagementSystem monitoring and continuous improvement initiatives.Maintain accurate documentation and records related to training, compliance activities, and quality system processes in accordance with established procedures.Monitor assigned quality tracking tools and communicate documentation updates or outstanding items to appropriate personnel to support regulatory compliance and inspection readiness.Expected Salary$61,350-$69,700Required Qualifications: Bachelor's degree in an appropriate area and one year of relevant experience or an equivalent combination of education and experience.Preferred: EXPERIENCE3+ years of related experience in GMP Regulated environment.KNOWLEDGE Working understanding of Quality Systems Experience with Documentation Control Good documentation practicesSkills Accuracy and attention to detail Strong organizational skills Proficient in Microsoft Office (Excel and Word) Reliable Excellent communication skillsSpecial Instructions To ApplicantsFor consideration, please complete an application and include a cover letter, resume and the names and email addresses of three to five references.Application must be submitted by 11:55 p.m. (ET) of the posting end date.Health Assessment Required: No Show more Show less Seniority level Entry level Employment type Full-time Job function Health Care Provider Industries Higher Education

Direct message the job poster from Satyam Venture Engineering Services Ayyappa Devarapalli Ayyappa Devarapalli Sr. Manager , HR at SATVEN ( USA 🇺🇸 & Mexico 🇲🇽) - 🔹 𝗖𝗔𝗗 🔹 𝗖𝗔𝗘 🔹 𝗘𝗺𝗯𝗲𝗱𝗱𝗲𝗱 🔹 Role: API Technical WriterLocation: Greensboro, NC (100% Onsite)Job Description:The primary objective is to produce high-quality API documentation that explains how our portfolio of commercial, retail and compliance work, the business processes they support, and why/how they can be used. Deliverables include reference documentation, tutorials, instructions, and adoption-focused guidance for internal and external audiences.The writer is expected to independently identify, build, and continuously prioritize a backlog of documentation and text improvements across the API portfolios, proactively addressing gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability, and drive updates through to publication.The API Technical Writer will work closely with internal product experts (e.g., service owners, developers and solution experts) to learn and validate technical details, workflows, and documentation requirements.The API Technical Writer will also partner closely with marketing copywriters to develop technically focused sales collateral (e.g., solution briefs and web-ready copy), ensuring messaging is accurate, technically credible, aligned with go-to-market positioning, and clear for the intended audience.Key Responsibilities:Own an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles).Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audiences to ensure understanding.Create and maintain API reference documentation (endpoints, functions, parameters, sample code, error messages) and explain how APIs interact with applications and business processes, including recommended usage patterns.Develop tutorials and adoption assets across formats (documents, eLearning, video scripts/storyboards) and produce business cases/use-case narratives showing effective API usage and value.Write and maintain general developer-portal content beyond API reference docs e.g., Getting Started/onboarding guides, authentication and credential setup, FAQs/troubleshooting, release notes/updates etc.Produce or coordinate diagrams and other visual aids (directly or with designers) to clarify products, processes, and integrations.Partner with solution experts to validate technical accuracy and collaborate with marketing teams to create technically credible sales collateral aligned to go-to-market messaging and ongoing initiatives. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Motor Vehicle Manufacturing and Manufacturing

Direct message the job poster from CRG Madison di Zerega Madison di Zerega Senior Recruiting Manager at CRG Location: Greensboro, NCDuration: 1-year contractPay: $50+/hrJob DescriptionThe primary objective is to produce high-quality API documentation that explains how our portfolio of commercial, retail and compliance work, the business processes they support, and why/how they can be used. Deliverables include reference documentation, tutorials, instructions, and adoption-focused guidance for internal and external audiences.The writer is expected to independently identify, build, and continuously prioritize a backlog of documentation and text improvements across the API portfolios, proactively addressing gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability, and drive updates through to publication.The API Technical Writer will work closely with internal product experts and marketing copywriters to learn and validate technical details, workflows, and documentation requirements and develop technically focused sales collateral.ResponsibilitiesOwn an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles).Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audiences to ensure understanding.Create and maintain API reference documentation (endpoints, functions, parameters, sample code, error messages) and explain how APIs interact with applications and business processes, including recommended usage patterns.Develop tutorials and adoption assets across formats (documents, eLearning, video scripts/storyboards) and produce business cases/use-case narratives showing effective API usage and value.Write and maintain general developer-portal content beyond API reference docs e.g., Getting Started/onboarding guides, authentication and credential setup, FAQs/troubleshooting, release notes/updates etc.Produce or coordinate diagrams and other visual aids (directly or with designers) to clarify products, processes, and integrations.Partner with solution experts to validate technical accuracy and collaborate with marketing teams to create technically credible sales collateral aligned to go-to-market messaging and ongoing initiatives.Category Code: JN008Seniority Level: Mid-Senior Level Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries Staffing and Recruiting

Direct message the job poster from Bright Matrix Global Chander Thakur Chander Thakur Recruitment Manager | US IT, Healthcare & Non-IT Recruiter | MSP/VMS | W2, C2C & Full-Time Hiring | Talent Acquisition No C2CRandstad Digital is a seeking an experienced API Technical Writer for an exciting opportunity in Greensboro, NC. The writer is expected to independently identify, build, and continuously prioritize a backlog of documentation and text improvements across the API portfolios, proactively addressing gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability, and drive updates through to publication. The API Technical Writer will work closely with internal product experts (e.g., service owners, developers and solution experts) to learn and validate technical details, workflows, and documentation requirements. The API Technical Writer will also partner closely with marketing copywriters to develop technically focused sales collateral (e.g., solution briefs and web-ready copy), ensuring messaging is accurate, technically credible, aligned with go-to-market positioning, and clear for the intended audience. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries Software Development

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. SummaryWe are seeking an experienced API Technical Writer to lead the creation, maintenance, and evolution of high-quality API documentation and supporting technical content. The ideal candidate combines strong technical writing expertise with a solid understanding of APIs, software development environments, and documentation best practices. This individual will be comfortable working independently, partnering with technical stakeholders across the organization, identifying documentation gaps, and driving a strategic documentation roadmap that improves the developer experience and supports API adoption.ResponsibilitiesCreate, maintain, and continuously improve comprehensive API documentation, including endpoints, parameters, authentication methods, sample code, error messages, FAQs, onboarding guides, and release notes.Translate complex technical concepts, API functionality, and business use cases into clear, accurate, and user-friendly documentation for both internal and external audiences.Review existing documentation to identify gaps, inconsistencies, outdated content, and opportunities for improvement.Develop and manage a documentation backlog and roadmap, prioritizing initiatives that enhance usability, adoption, and overall documentation quality.Partner closely with software engineers, service owners, solution experts, product stakeholders, and other subject matter experts to gather information and ensure technical accuracy.Create tutorials, implementation guides, use-case documentation, diagrams, knowledge articles, and other supporting content to facilitate API adoption and successful integrations.Develop eLearning materials, training resources, and video-based instructional content when appropriate.Collaborate with Marketing and other business teams to support technical sales collateral, website content, and developer-facing communications.Establish and promote documentation standards, best practices, and governance processes.Drive continuous improvements to the developer experience through effective content strategy and documentation planning.QualificationsProven experience as an API Technical Writer, Technical Writer, or similar role focused on software documentation.Demonstrated experience creating and maintaining API documentation for technical and developer audiences.Strong understanding of APIs, web services, software development concepts, and integration workflows.Ability to understand technical architectures and translate complex information into concise, easy-to-understand documentation.Experience working with developers, architects, product teams, and other technical stakeholders to gather requirements and validate content.Exceptional written and verbal communication skills, with excellent formal and technical English.Strong organizational skills and the ability to manage multiple projects and priorities independently.Experience assessing existing documentation, identifying content gaps, and developing documentation strategies and roadmaps.Ability to work proactively with minimal supervision and take ownership of documentation initiatives from planning through delivery.Experience creating tutorials, onboarding materials, knowledge base articles, training content, diagrams, and related technical resources.Familiarity with documentation tools, content management systems, developer portals, and documentation best practices.Strong stakeholder management, collaboration, and relationship-building skills.Detail-oriented mindset with a focus on accuracy, consistency, and quality. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

Direct message the job poster from Ateeca Inc Harish Reddy Harish Reddy Assistant Team Lead @ Ateeca Inc| Sr. Aerospace Recruiter | AI-Driven Talent Acquisition Specialist Description:Additional notes for the position:• Years of experience is flexible and not confined to 10+• Experience in writing and putting together a newsletter highly sought out• Being able to convey technical material in a concise understandable manner• Working with Subject Matter Experts to ensure accuracy of communication and the details within• Being highly organized and able to plan ahead is especially needed• Candidate that has creativity, brainstorming capabilities, and graphics work is ideal (basically a mix of technical and creative)• Would like to see a sample of their work• Must be a team player and willing to write as well as assist with other projectsDesired Qualifications;10+ years of experience Serve as the liaison between customer and support services functional providers, including graphic design, typing and document processing support, editing, proofing, quality control support, CD production, printing services, and vendors.Understand Southern Company's processes, products, and services to proactively address customer needs.Familiarity with engineering terminology preferred.Oversee and coordinate work performed.Ensure completion in a timely and cost-efficient manner to meet customer needs.Communicate project status with the client and adjust workload and/or request resources according to client needs.Review, edit, proof, and coordinate production of publications in accordance with applicable standards.Create, maintain, and update user manuals, technical manuals, online help systems, training materials, and other technical documents.Publication production includes ensuring the accuracy and legibility of all published material (paper and electronic), adherence to Southern Company Standards and applicable style guides, and correct assembly and print quality of all printed material.Editing, which includes the following:Collaborating on the planning, design, development, and deployment of new publications (printed reports and/or Web sites)and revisions to existing publications; Compiling input from multiple sources and provide suggestions and guidance on document cohesion and consistency; Providing research, writing, document consultation, and development/design services to clients.Oversee various E&CS communication platforms, including web, Watts Up, survey utility, and some SharePoint sites.Compile/produce reports; tabulate and analyze survey data.Collaborate with product managers, engineers, and other stakeholders to understand product details and requirements.Research, write, edit, and proofread technical data to produce clear and concise documentation for technical and non-technical users. Show more Show less Seniority level Associate Employment type Contract Job function Administrative, Customer Service, and Information Technology Industries Engines and Power Transmission Equipment Manufacturing, Electric Power Transmission, Control, and Distribution, and Appliances, Electrical, and Electronics Manufacturing

A world-leading consulting firm providing comprehensive solutions across various industries, including advanced engineering and technology, is seeking a talented Technical Writer to join their team.The Role Develop and maintain technical documentation, including software and systems engineering, cyber security, system operations, testing, and hardware. Prepare comprehensive assembly and test procedures for internal technical staff and external program partners. Create instruction manuals, how-to guides, and other supporting documents to effectively communicate complex technical information. Enhance technical content with photos, diagrams, and tables, and maintain document configuration control. Participate in project team meetings, reviews, and assist with web pages, wikis, presentations, and graphical content. Work with digital tools such as Model Based System Engineering (MBSE) and Product Lifecycle Management (PLM) for documentation.What You'll Need Proven experience in technical writing, with a minimum of five years in an engineering or fabrication environment. Experience writing manuals, test plans, and procedures, demonstrating strong attention to detail. BS/BA degree with excellent writing, copy editing, and organizational skills. Proficiency with MS Word, Excel, Adobe Acrobat, and PowerPoint. Ability to work collaboratively in a team environment and manage a diverse workload. Interim secret clearance to start, with a preference for active Secret Clearance and ability to obtain TS level.What's On Offer Opportunity to work in a dynamic engineering environment with cutting-edge technology. Engage with interdisciplinary staff and external program partners. Contribute to critical documentation for high-stakes projects. Be part of a firm dedicated to innovation and continuous improvement.Apply via Haystack today! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. FORTNA is seeking a Technical Writer to create clear, accurate, and user-friendly technical documentation supporting our products and technologies. This role works closely with engineers, product teams, and other subject matter experts to gather and interpret technical information and translate it into documentation that can be easily understood and used by the intended audience.As a Technical Writer, you will have an opportunity to learn the technologies behind these systems and work directly with the people developing them. You will support both established products and newer technologies as they move through development and real-world implementation. This is a highly collaborative role for someone who enjoys learning how things work. You will not simply receive finished technical information and reformat it. You will ask questions, research existing documentation, review drawings and specifications, and, when needed, observe equipment and processes firsthand to develop a thorough understanding of the subject matter.The ideal candidate combines strong writing ability with technical curiosity, initiative, and the confidence to proactively engage subject matter experts to obtain the information needed to move documentation forward.What You’ll DoCreate, revise, and maintain technical documentation for FORTNA products, including Operations & Maintenance Manuals, Technical Service Bulletins (TSBs), installation and commissioning manuals, application guides, instructions, and other technical deliverables.Collaborate with engineers, product teams, and subject matter experts across the organization to gather, verify, and clarify technical information.Gather source material from engineering information, internal documentation, drawings, specifications, product samples, and hands-on observation.Apply critical thinking and interpretation when developing documentation, identifying opportunities to make technical information clearer, safer, more complete, and easier to follow.Review existing project and product documentation to understand FORTNA product offerings and project-specific implementations.Understand and navigate engineering drawings, specifications, mockups, and product information when developing documentation.Review and update existing documentation as products, components, processes, and field requirements evolve.Coordinate document reviews with appropriate stakeholders, incorporate feedback, track revisions, and prepare documentation for publication.Help establish and maintain guidelines, standard procedures, templates, and documentation standards to promote consistency across deliverables.Collaborate with other technical writers to promote consistent approaches and best practices.Lead technical writer meetings as needed to support consistency and alignment across documentation.Provide training and mentoring to new technical writers.Manage multiple documentation assignments and changing priorities while consistently completing work with minimal supervision.What You’ll BringBachelor’s degree in English, History, Communications, Technical Writing, or a related discipline, or equivalent relevant education and experience.5+ years of technical writing experience, or 3+ years of experience with a degree specialization in technical writing.Strong written and verbal communication skills with the ability to translate technical concepts into clear, understandable language.Ability to understand and navigate technical drawings, specifications, mockups, and product information.Familiarity with CAD navigation or similar engineering/design tools.Strong attention to detail and commitment to documentation accuracy.Ability to work independently while remaining highly engaged with a cross-functional and geographically distributed team.Proficiency with Microsoft Office Suite, Adobe Acrobat Pro, Photoshop/Illustrator or similar image editing software.Preferred QualificationsExperience with MadCap Flare or similar documentation platform.Experience developing documentation for industrial equipment, automation, robotics, material handling, distribution, fulfillment, manufacturing, aerospace, pharmaceutical, or another technically complex environment.Experience developing installation, maintenance, operations, service, or similar technical documentation.Experience working directly with engineers or technical subject matter experts to develop documentation from source information.Experience using photographs, engineering drawings, diagrams, or other visual aids within technical documentation.Work Environment & TravelThis role operates primarily in a professional office or remote work environment and routinely uses standard office equipment.The position can largely be performed remotely; however, the work requires a willingness to participate in hands-on or site-based observation when needed. Travel may include visits to FORTNA facilities, customer locations, or project sites to observe equipment, installations, maintenance activities, or product operations.Travel is up to 10–15% based on product and project needs. Travel may be somewhat higher during the initial onboarding and product-familiarization period.When working at project or customer sites, the environment may be industrial and may require appropriate personal protective equipment (PPE).Louisville-area candidates are preferred due to opportunities for in-person product exposure and collaboration. Geographic flexibility may be considered based on candidate qualifications and business needs.CompensationThe base salary range for this role is $87,600 to $131,300. This range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on factors including, but not limited to, location, level, job-related knowledge, skills, experience, and performance.This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Transportation, Logistics, Supply Chain and Storage, Automation Machinery Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Tech Training Specialist (DCEO), you will be responsible for delivering technical training programs focused on critical infrastructure systems — electrical, mechanical, UPS, HVAC, generators, and fire suppression — for Data Center External Operations teams. You will manage and conduct initial technical training programs for new hires, ensuring they are properly equipped with the knowledge and skills needed to operate and maintain AWS's mission-critical facility infrastructure.Key job responsibilitiesTraining Program Management Design and deliver instructor-led training on critical infrastructure systems including electrical distribution, mechanical systems, UPS, HVAC, generators, and fire suppression. Manage Initial Training program logistics—scheduling, classroom coordination, and lab utilization. Conduct hands-on training on switchgear, generators, cooling systems, and BMS. Maintain instructor certifications and perform certification observations. Monitor trainee progress, address behavioral/policy issues, and maintain accurate training records.Learning Lab Management Serve as Subject Matter Expert for all critical infrastructure lab equipment and training facilities. Maintain and optimize training spaces including electrical panels, UPS units, HVAC trainers, and generator simulators. Develop SOPs for lab equipment covering electrical, mechanical, and fire suppression systems. Create practical scenarios simulating real-world infrastructure situations and emergencies. Support setup and commissioning of new training labs across regions, and prepare equipment for upcoming sessions.Program Development & Improvement Collaborate with SMEs to develop and refine training materials. Identify improvements to content and delivery methods. Create supporting documentation for electrical/mechanical systems and emergency procedures. Stay current with latest critical infrastructure technologies and operational practices. Gather and act on feedback from trainees, managers, and instructors to continuously enhance program quality.About The TeamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBasic Qualifications 1+ years of Microsoft Office products and applications experience 3+ years of acting in a team lead capacity, supporting, training, and mentoring less experienced maintenance technicians experience 3+ years of conducting predictive and preventative maintenance procedures experience 3+ years of demonstrating safety standards experience 3+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience High school diploma, or equivalent Experience as a trainer and ability to manage a classroom of learners Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred Qualifications Experience with technical writing, or experience with multimedia content creation Experience with project management Experience developing or delivering training programs across multiple sites or regionsAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Web Services Australia Pty LtdJob ID: A10503413 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Training and Human Resources Industries IT Services and IT Consulting

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the Times Higher Education as Australia’s top young university, and located centrally in one of the world’s most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow.About the TeamThe Learning & Curriculum Unit (LCU) is responsible for enhancing teaching, curriculum, and assessment in alignment with quality standards and strategic direction.The Education Portfolio leads the provision of a distinctive UTS education for staff and students, contributing to student success through quality teaching and engaging and innovative curricula.About the RoleThe Specialist, Curriculum Design will play a key role in supporting the Curriculum Transformation workstream at UTS. This position is responsible for facilitating collaborative curriculum design processes with faculty course teams, ensuring alignment with institutional priorities and contemporary higher education practices. The role requires expertise in curriculum theory and design, and the ability to prepare high-quality guidance materials for academic teams. If successful in applying for this role, you will be responsible for:Facilitating Curriculum Transformation workshops to support course teams with curriculum mapping, alignment of learning outcomes, and secure assessment practices.Identifying and implementing curriculum enhancements, redesigning courses for future-focused and digital delivery while maintaining quality and integrity.Managing project timelines, deliverables, and documentation to ensure successful delivery of curriculum transformation outcomes.Building and maintaining strong stakeholder relationships to drive collaboration, engagement, and buy-in across course teams.Monitoring progress, share insights, and report on transformation activities to support continuous improvement and informed decision-making.With examples, please outline within your Cover Letter, how you meet the following key selection criteria:Strong facilitation and stakeholder engagement skills, with demonstrated experience leading collaborative curriculum design workshops and engaging diverse academic teams to achieve shared outcomes.Excellent written and verbal communication skills, including the ability to translate complex concepts into clear, practical guidance.Demonstrated ability to work independently in complex and evolving contexts, exercising sound judgment, whilst contributing positively to a collaborative team environment, with a proactive, adaptable and solutions-focused approach to delivering practical outcomes.Demonstrated experience in curriculum design and development within a higher education setting, including whole-of-course design or alignment work, and the ability to think systemically about curriculum and respond to emerging challenges (e.g. generative AI, changing assessment practices, or sector reform), translating these into practical design approaches.Demonstrated ability to leverage university-supported digital and generative AI tools ethically and responsibly to enhance workflow efficiency and support informed curriculum design decisions, including capturing and synthesising discussions, maintaining structured records, and supporting the development of consistent curriculum artefacts.Remuneration & BenefitsBase Salary Range: $111,740 - $123,611 pa (HEW 7)This role attracts 17% superannuation (pension) in addition to the base salary.UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, generous parental leave and salary packaging opportunities.This position is full-time and appointment will be made on a fixed term basis until December 2027.How To ApplyPlease click the Apply link to be taken to the UTS website. Here you can download:full details of the application process;a copy of the position statement; andinformation on remuneration, benefits, terms and conditionsPlease ensure that the file name for each document submitted includes IRC338861 and your name. Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at recruitment@uts.edu.auClosing Date: Thursday, 27th August 2026 at 11:59pm (AEST)Applicants must have current and valid work rights in Australia.UTS prioritises safety, respect, and inclusion for every member of our community. In support of this, and in line with our statutory obligations under the National Code to Prevent and Respond to Gender-Based Violence 2026, all prospective employees must declare any past investigations relating to gender-based violence. Employment at UTS is contingent upon completion of this declaration, and, where necessary, assessment of any identified risk factors. We appreciate your role in upholding the standards and behaviour expected of our community.AccessibilityPlease note: If you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact recruitment@uts.edu.au for assistance. At UTS, the concepts of equity and social justice are key to our core and purpose – we are recognised widely as supporting inclusivity and valuing diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. Cited as a WGEA Employer of Choice since the inception of the award, we are now among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines. Show more Show less Seniority level Associate Employment type Full-time Job function Education and Administrative Industries Higher Education

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.About The RoleAs the Founding Conversational Designer for APAC, you will play a pivotal role in shaping how Cresta delivers conversational AI solutions across the region. You’ll lead the design and deployment of best-in-class AI conversation models that power real-time coaching and assistance for contact center agents, as well as virtual agents across voice and chat experiences.This is a highly strategic, customer-facing role that combines conversational design expertise with strong project ownership and regional influence. As one of the first hires focused on Conversation Design in APAC, you will help establish delivery best practices, scale customer impact, and serve as a key partner in expanding Cresta’s presence across international markets.You will manage complex AI delivery engagements from initial discovery through deployment and optimization, ensuring projects stay on track, stakeholders remain aligned, and outcomes drive measurable business value.You’ll collaborate closely with cross-functional teams across Machine Learning, Data Science, Engineering, Product, Project Management, and Customer Success, while acting as a trusted advisor to customers throughout implementation. You’ll also help customers design, build, and maintain their own models using Cresta Opera, our proprietary self-service platform.ResponsibilitiesOwn end-to-end AI delivery projects across APAC, including discovery, requirements gathering, solution design, build, deployment, QA, and post-launch optimizationServe as a founding regional expert in conversational design, helping shape scalable delivery frameworks and best practices for international customersManage multiple concurrent customer implementations while balancing timelines, priorities, and stakeholder expectationsPartner cross-functionally to define scope, track milestones, mitigate risks, and ensure successful executionTranslate customer business objectives into scalable conversational AI solutions across sales, retention, collections, and customer service use casesDrive alignment with customer stakeholders through regular working sessions, solution reviews, and executive-level presentationsLead model maintenance and performance tuning efforts to ensure ongoing quality and measurable impactDeliver Cresta’s Opera Enablement Program to key stakeholders, empowering customers to independently design, build, and QA their own AI modelsDesign and develop virtual agent solutions using flow-based, prompt-based, and hybrid architecturesContribute to internal documentation, implementation standards, and repeatable delivery methodologies as Cresta scales globallyPartner closely with teams in North America while helping establish regional expertise and customer success across APACQualifications We ValueStrong written and verbal communication skills, with the ability to influence both technical and business stakeholdersDemonstrated project management experience, including managing multiple complex workstreams simultaneouslyProven ability to independently own deliverables, timelines, and cross-functional coordination in a fast-paced environment2+ years of experience in conversational design, conversational AI, bot development, or related fieldsExperience presenting complex solutions to enterprise customer stakeholders, including executive audiencesExperience working directly with enterprise customers in implementation, consulting, or delivery rolesExperience operating in global or international customer environments preferredFluency in a second language strongly preferredBackground in Linguistics preferredExperience with prompt engineering preferredExperience with Dialogflow CX preferredPerks & BenefitsWe offer a comprehensive and people-first benefits package to support you at work and in life:Comprehensive medical, dental, and vision coverage with plans to fit you and your familyPaid parental leave for all new parents welcoming a new childRemote work setup budget to help you create a productive home officeMonthly wellness and communication stipend to keep you connected and balanced20 days of vacation time to promote a healthy work-life blendCompensation At CrestaCresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.Total compensation includes Base + Bonus + Equity, along with a comprehensive benefits package for you and your family.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Software Development

Join Australian Retirement Trust as our UX Writer, where you'll create clear, inclusive and human digital content that helps millions of members make confident decisions about their money. Translate complexity into simplicity across web and mobile experiences, working closely with designers, product teams and stakeholders to shape content that is accessible, user centred and aligned to our brand.DescriptionWe're all about helping our members make the most of their money. And while they go after their goals, you can too. As a UX Writer in our Digital and Personalisation team, you'll play a key role in shaping the words our members see across our digital products. You'll create and optimise content that's clear, accessible and easy to understand, helping members complete tasks with confidence and ease.You'll work side by side with designers, product managers and stakeholders to ensure content and design work seamlessly together. From simplifying complex information to testing and refining content based on user needs, you'll bring a strong user centred mindset to everything you do.This role is a 12-month max-term/secondment opportunity and is based in Brisbane.ResponsibilitiesDay to day, you'll:Create clear, user friendly content across web, mobile and digital applications.Translate complex concepts into plain language so members can easily understand and act.Conduct user research and content testing to improve clarity, comprehension and usability.Apply accessibility, readability and inclusive language best practices across all content.Optimise content using SEO best practice while keeping the user experience front of mind.Partner with designers to ensure content and design work together to solve user problems.Collaborate with stakeholders to ensure content is accurate, approved and aligned to requirements.Champion best practice UX writing and content solutions across digital experiences.QualificationsIt goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:You have a relevant tertiary qualification in communications, marketing, journalism or UX writing.Your experience includes writing and editing content for web, mobile and digital products.You'll bring a strong understanding of UX principles, content design and user centred design.You're confident applying accessibility standards and inclusive language practices.You have the ability to simplify complex information into clear, engaging content.Your attention to detail helps you deliver accurate, consistent work under pressure.You'll be comfortable working with cross functional teams and diverse stakeholders.You're familiar with SEO and CRO principles and using analytics to improve content performance.You have an interest in, or exposure to, emerging practices in AI search (e.g. Generative Engine Optimisation) and how content is structured for AI discovery.About us Our 2.4 million members trust us to take care of around $375 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you'll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close Sunday, 30 August 2026.We don't want to leave you with a monstrous wait. So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.Why join us?Bring your potential to Australian Retirement Trust and unleash our monster possibilities:You'll get 14% super as standard, to help your future come alive.Build a career to be proud of through excellent training and development opportunities.Balance your work between in-person days at our purpose-built hubs and working from home.In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.We use technology, including artificial intelligence (AI), to support parts of our recruitment process - such as reviewing applications, supporting screening interviews, reference checking, and matching skills to roles. All final hiring decisions are made by people.By applying, you agree to the use of these technologies as part of the recruitment process. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing Industries Financial Services

Who are we? Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. Currently, we are undergoing a significant transformation and growth phase. In recent years, our workforce has doubled, and we now proudly employ over 200 professionals dedicated to helping shape Australia’s future and fulfilling our mission of empowering communities.Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be a global leader in providing trusted solutions that improve life today and tomorrow.About The RoleYou will support the development and drafting of Standards and related documents across a wide range of subject areas, while also work closely with stakeholders to determine the clearest and most logical way to present technical content for greatest reader comprehension.The role sits within the Primary Industry and Safety sector portfolio.What You’ll DoDevelop content for draft Australian Standards and other documents across all project stagesHave accountability for the working draftDevelop drafts in consultation with technical expertsInterpret verbal and written technical content to draft in a way that is appropriate for the intended audienceEnsure that the structure, content and language is in line with Standards Australia’s Guides, Procedures and House StyleAddress any feedback provided by Standards Australia Publishing Services teamLead the Drafting Team in the review and resolution of Public Comments on the working draftCollaborate with committee members to facilitate discussions and manage technical issuesWork effectively with Standards Australia Project Managers and Publishing Services team to develop high quality documents and escalate unresolved issuesEnsure projects are delivered within agreed timeframes and scope parameters as per Standards Australia’s project management methodologyDevelop the drafting schedule in consultation with the Project Manager the Technical WriterAbout youRelevant tertiary qualifications and/or relevant applied experienceMinimum 3 years’ experience in technical writing, with experience and understanding of technical writing processes & principlesExperience managing conflict and delivering customer excellenceExperience facilitating meetingsDemonstrated ability to manage competing prioritiesCulture & Benefits Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence.We offer a range of People Perks that support flexibility, wellbeing, career growth, and recognition - helping you thrive at work and beyond.What's next? If Standards Australia sounds like the place for you, please submit your CV and Cover Letter outlining your experience and suitability for this role.Eligible applicants must be Australian Citizens, Permanent Residents or have legal rights to work in Australia. Shortlisted applicants will be contacted within 15 business days of their application.At Standards Australia, we are proud to be an equal opportunity employer, and we are committed to fostering a working environment that values diversity, inclusion, and belonging. Our mission is to empower our communities, and in doing so, we strive to create an organisation that genuinely reflects and respects the diversity of the communities we serve; putting people at the heart of all we do. We welcome applications from people of all cultural and linguistic groups, people of all ages and genders, people of Aboriginal and/or Torres Strait Islander background, people with a disability, and people from the LGBTQIA+ community. Should you need any adjustments to be made to our recruitment process, please contact recruitment@standards.org.au Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing Industries Information Services

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanfo…

The role As part of our System Delivery Group, group, the Technical Publications Team Lead will be responsible for leading, maintaining and growing the Technical Publication team capability within the Naval Combat Systems (NCS) ILS Team. Further, the successful candidate will: Lead and maintain the Technical Publication Team capability to successfully support NCS requirements Estimate, plan and support the execution of project deliveries Maintain team capability to enable development and delive…