Documentation Leadership & Technical Writing Manager Jobs

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.About The PositionDexis is seeking a Technical Writer to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission.Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.The Technical Writer develops, writes, edits, and organizes technical and administrative publications supporting Army research, development, test and evaluation activities. The role documents equipment, test activities, work methods, procedures, and maintenance information and helps translate technical information into clear, concise publications for government and technical audiences.Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.ResponsibilitiesAssist in developing, writing, and editing reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. Develop technical materials concerning work methods and procedures and the installation, operation, and maintenance of machinery and other equipment. Observe production, developmental, and experimental activities to document operating procedures and technical details. Interview production and engineering personnel and review journals, reports, and other materials to become familiar with product technologies and production methods. Review manufacturers’ trade catalogs, drawings, and other data related to the operation, maintenance, and service of equipment. Organize material and complete writing assignments according to established standards for order, clarity, conciseness, style, and terminology. Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. Maintain records and files of work products and revisions. Select photographs, drawings, sketches, diagrams, and charts to illustrate technical material and assist with publication layout. Coordinate typing, duplication, and distribution of materials. Write speeches, articles, and public or employee relations releases as required. Edit, standardize, and revise materials prepared by other writers or technical personnel. QualificationsBachelor’s degree in English, Journalism, Communications, or another scientific discipline; OR an Associate’s degree in English, Journalism, Communications, or another scientific discipline and three (3) years of technical writing experience supporting Army research, development, test and evaluation (RDT&E) programs; OR ten (10) years of technical writing experience supporting Army RDT&E programs. Must possess a high school diploma. Must be proficient in speaking, reading, writing, and understanding English. Must be able to communicate clearly and concisely, both orally and in writing. Must be proficient in the use of computers and Microsoft Office software. Must be able to obtain and maintain a Secret security clearance. Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE). Must be available to support work outside normal duty hours when required by mission needs. Must be willing and able to travel within CONUS and OCONUS as required. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview.Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Professional Services

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Heartland Food Products Group Heather Gosser Heather Gosser Talent Acquisition Professional | TA Leader | Multi - Industry Expertise | ATS Implementation | TA Process Optimization | Heartland Food Products… Heartland Food Products Group is a global leader in the consumer-packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low-calorie sweetener category and the most recognized in the world.We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.We offer excellent compensation and benefits package. Come grow with us!This role is not a remote opportunity, it is on-site at our Training Center in Indianapolis, Indiana.Scope:The Digital Training Specialist is responsible for designing, developing, and delivering engaging digital learning solutions that improve employee performance, support quality and compliance requirements, and accelerate workforce capability across the organization. This role partners with Operations, Quality, and subject matter experts to translate business needs into scalable, data-driven training programs that enhance productivity, reduce errors, and ensure audit readiness.Essential Duties and Key Responsibilities:Design and develop digital learning solutions, including eLearning modules, microlearning, videos, and job aidsConvert instructor-led and procedural training into engaging, scalable digital formatsApply adult learning principles and instructional design methodologies (e.g., ADDIE) to maximize effectivenessCreate and edit high-quality training content, including video, graphics, and visual materialsEnsure consistency in branding, messaging, and learner experience across all training assetsOptimize content for mobile, on-demand, and plant-floor accessibilityAdminister LMS content, course assignments, and completion trackingMaintain accurate, audit-ready training records to support SQF and regulatory complianceMonitor training completion rates and ensure adherence to required timelinesPartner with Operations, Quality, and SMEs to assess training needs and identify performance gapsEvaluate training effectiveness using data (completion rates, audit findings, quality metrics)Continuously improve training content and delivery methods based on feedback and performance resultsSupport reduction of deviations, non-conformances, and audit findings through targeted training solutionsAlign training initiatives with operational goals, workforce development, and quality standardsAct as a consultant to business partners on digital learning best practicesProvide creative direction and guidance on training strategy and executionCollaborate cross-functionally to ensure training solutions meet business needsOther projects and duties as assignedQualifications:Bachelor’s degree in Graphic Design, Instructional Design, or related fieldExperience in video production, editing, and visual content creationProficiency in Adobe Creative Suite or equivalent toolsExperience working with Learning Management Systems (LMS)Strong communication and collaboration skillsKnowledge of adult learning theory and instructional design principlesExperience using data to evaluate and improve training effectivenessPreferred experience in manufacturing or regulated environments (e.g., SQF, FDA)Preferred experience with eLearning authoring tools (Articulate Storyline, Rise, Captivate)Physical Demands:Ability to work within a manufacturing environment, including extended walking and standingAbility to lift up to 40 poundsCapable of performing physical activities such as bending, reaching, and repetitive motionsAbility to work extended hours, including occasional weekends, as neededRegular use of computer and digital equipment for prolonged periodsMust be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.Must be able to work seated using a computer and phone for long periods of time.Must be able to work extended hours, such as daily overtime and an occasional weekend.Must possess visual acuity to document company records.Continuous walking throughout plant and distribution center. Show more Show less Seniority level Entry level Employment type Full-time Job function Training and Writing/Editing Industries Manufacturing and Food and Beverage Manufacturing

DescriptionSummary:The Learning Experience Designer Senior is the most senior level designer for the team and assume lead responsibilities for large and complex efforts. The Learning Experience Designer will also be responsible for creating learning materials, across a variety of learning modalities. The Developer is expected to be a highly creative and innovative to imagine and create training videos, games, job aids, leader guides, ILT materials, PowerPoint presentations and e-learning deliverables.Responsibilities Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Learning Experience Design Consult with subject matter experts and customers to identify and obtain learning objectives and content; and advise customers on various learning approaches. Analyze and select the most appropriate learning strategy, methodology, and technology to maximize the learning experience and impact. Design, create, and develop informal and formal learning solutions to meet business needs. Identify existing learning materials that may be leveraged or modified to support existing learning needs. Adequately scope, communicate, and plan for SME involvement to ensure accurate content design. Identify and communicate design rationale and tradeoffs to key stakeholders, and TM leadership. Ideate and innovate thoughtful design experiences that meet the business and modern learner needs. Content Development & Brand Management Establish clear and concise design strategies and ensuring the learning content adheres to TM quality standards. Draft storyboards, and mock-ups, for interactive learning solutions such as, e-learning and video development. Ensure TM branding follows corporate branding and design concepts. Participate in quality assurance oversight related to all learning content. Coordinate with program leads and TM leadership to ensure on-time, on-budget delivery of services and products in a rapid development cycle. Identify and champion design enhancements, and brand identity improvements. Applications & Technology Keep abreast of emerging technologies in new media, particularly design programs such as Illustrator, Photoshop, 3D Studio, Director, InDesign, Dreamweaver, Articulate Storyline, Captivate, DocuTools, Final Cut, etc. Keep abreast and maintain proficiency in UX design methods. Keep abreast and maintain proficiency in Adobe Creative Suite and imaging tools. Keep abreast and maintain proficiency in Adobe Experience Design CC. Keep abreast and maintain proficiency in HTML4 and 5, and web programming language as needed. Project Management With minimal guidance, develop course delivery schedules and timelines. With minimal guidance, monitor progress and resolve approved deviations from the plan. With minimal guidance, develop schedules for all assigned projects. Must be highly proficient in design tools such as Adobe Creative Suite, Articulate, Tiled, Vyond, etc. strongly preferred. Must be proficient in Microsoft Office Suite.Education/SkillsJob Requirements: Bachelor’s degree in instructional design, education, or related field or 7 years of relevant experience required. Experience Minimum of three (3) years of direct experience designing and developing high-quality, engaging educational materials and content to include online learning/digital modules, instructor-led materials, job aids, guides, and other training or educational assets required. Experience in developing multimedia products (video, audio, etc.) strongly preferred. Experience forming relationships with Subject Matter Experts and customers from a wide array of functional areas. Experience developing educational solutions that are end-to-end from education needs analysis, to content gathering, designing, implementing, editing, and evaluating. Confidence and experience leveraging Agile, Lean, and Design Thinking methodologies to lead cross-functional collaboration for large, complex learning experiences. Experience working in the healthcare sector preferred. Licenses, Registrations, or Certifications None required.Work Schedule5 Days - 8 HoursWork TypeFull Time Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology Industries Hospitals and Health Care

DutiesProvides administrative and operational support for Learning Management System (LMS) platforms and Blackboard (Bb) e-learning platforms in the development, management, and evaluation of AFSVC training programs. Applies the Instructional System Design (ISD) process to deliver professional development courses and functional training impacting Legacy Services activity managers, assistant managers, flight chiefs, and Force Support Squadron (FSS) staff Air Force-wide. Provides classroom instruction and classroom facilitation for AFSVC in-residence courses in concert with Subject Matter Experts (SMEs) in the execution of functional training. Applies the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) training process in determining course content for Services functional training programs. Assists subject matter experts in developing and organizing curriculum, such as training exercises, materials, visual aids, media, and other educational content in support of adult learners. Evaluates whether lesson objectives and criterion objectives support the instructional development plan. Evaluates instructor performance and the effectiveness of training programs, providing recommendations for improvements. Develops and conducts competency/performance-based training and AFSVC staff development and education programs in four major areas: professional development, employee development, resiliency, and personal enhancement. Administers tasks and tracks data associated with the LMS/Bb to provide reporting on usage and course completion. Partners with industry in developing professional training and certification programs. Assists with AFSVC strategic plan initiatives. Analyzes, designs, develops, implements, and evaluates training programs, strategies, methods, and content for the professional development of Force Support Squadron (FSS) activity managers and flight chiefs. Establishes, conducts, and evaluates special training and education programs for AFSVC staff to aid in their development and professional growth. Provides consultation to other AFSVC personnel in determining course content development for activity-specific training programs, to include developing objectives, student outcomes, classroom materials, training methods, student evaluation methods, and program evaluations.If interested in applying for this position you may preview the online application:RequirementsConditions of employmentThis position requires the incumbent to complete a background investigation with favorable results.This position requires that the incumbent be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 yearsQualificationsWho May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/19/2026Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring PreferenceIn order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.Qualifying ExperienceDemonstrated experience managing the cradle-to-grave lifecycle of training programs. Progressive experience with interpreting instructions, policies, and procedures. Experience with interactive distance learning software techniques used in training program development for online and classroom delivery.Desired ExperienceDesired working experience with platforms and methodologies such as Learning Management System (LMS) platforms, Blackboard (Bb) e-learning platforms, Instructional Systems Design (ISD), or Analyze, Design, Develop, Implement, Evaluate (ADDIE) training processes.Knowledge, Skills And Abilities (KSA's)Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in theFollowing AreasAbility to use Microsoft Office software such as Word, Excel, and PowerPoint.NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.All other applicants will be referred as needed and requested by the selecting official(s).Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)EducationSome federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.Additional informationIndividual must fully meet qualification/eligibility/background requirements for this position.U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..Male applicants born after December 31, 1959 must be registered for Selective Service.Direct deposit is required.Satisfactorily complete an employment verification (E-Verify) check.A probationary period may be required.Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Education and Training Industries Government Administration and Strategic Management Services

The Company2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆 SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.Join our award-winning team in transforming an essential industry that powers communities across the Americas. 🌱 The RoleThe Learning Design & Enablement team at SpryPoint is committed to creating innovative, engaging, and effective product training for our clients. As a Learning Designer at SpryPoint, you will be an integral part of the Learning Design & Enablement team. You will have the opportunity to create a range of training artifacts and activities that will not only show clients how to use our software, but why they love it.You will report to the Manager, Learning Design & Enablement, work closely with fellow Learning Designers and also with our product development team, our UI team, and our Service Delivery team.This position is fully remote, with the opportunity to travel throughout North America at times to SpryPoint events and to client sites. ✈️🎯 What you'll be doing:Creating exciting and effective training for our clientsContributing to successfully moving our clients through their implementation journeyReworking technical documents and other material into effective training, activities, and assessmentsAssisting with creating onboarding and training content for new internal SpryPoint team membersParticipating in team brainstorming sessions and contributing to e-learning initiatives🚀 What You Bring:2+ years of experience creating high-quality training material for software applicationsCertificate/Diploma with a specialization in instructional design for adults, curriculum development, or a related field Experience using Adobe products, Zoom, Pages, and Keynote to create a variety of training activities and artifactsStrong proficiency in Articulate Rise and Storyline, with working knowledge of LMS platforms and SCORM-based publishing workflowsA curiosity for AI-powered tools (e.g., Synthesia, NotebookLM) and a willingness to experiment, iterate, and bring fresh ideas to how we deliver learning digitallyExcellent verbal communication and advanced writing skills in EnglishDemonstrated interest in lifelong learning Experience in the utility sector, SaaS, or software implementation is preferred but not required⚡️Interview Process: We know your time is valuable, so we’ve designed a process that’s transparent, efficient, and (we hope) genuinely enjoyable.Here’s what you can expect:📞 Step 1: Recruiter Screening ConversationA relaxed conversation to learn more about your background, your goals, and what’s drawing you to SpryPoint.👩‍💼 Step 2: 30-Minute Hiring Manager InterviewA deeper dive into your experience and fit for the role.📝 Step 3: AssignmentA learning design exercise where you’ll transform a technical document into a training activity.🎤 Step 4: Final InterviewA session with your future manager and teammate where you’ll walk through your approach and have a collaborative discussion.🚀 Step 5: References & OfferWe’ll connect with your references to validate all the great things we’ve learned about you. If all goes well, we’ll be excited to extend an offer and welcome you to the team.Throughout the process, we’ll be looking at communication, structured thinking, instructional design capability, stakeholder collaboration, and delivery mindset. Most importantly, we encourage you to bring your authentic self to every step. ✨💫 Expect More From Your Career at SpryPoint🚀 Work your way - Remote-first environment with flexible working hours across North America💰 Competitive Total Rewards - Comprehensive compensation package that grows with you💻 Complete Setup - MacBook🏥 Total Wellness - Health, dental, vision, and life insurance from day one🏝️ Recharge Time - Generous PTO and unlimited sick daysProfessional Identity VerificationTo help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.Equal Opportunity & InclusionSpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.AccommodationsNeed accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Not Applicable Employment type Contract Job function Education and Training Industries Software Development

Job DetailsDescriptionWho We are:Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to successWho We Are Looking ForWe are seeking a dynamic, agile Instructional Designer who thrives in a fast-paced environment and loves to get their hands dirty. We are building our Training & Development program from the ground up, and we need a high-energy professional who will hit the ground running. This is not a learning role; we need a swift mover who can pivot on a dime and build impactful learning solutions immediately.The ideal candidate possesses deep roots in the hospitality, casino, or food and beverage (F&B) industries. You aren't someone who just sits behind a desk, you are flexible in your skills, eager to learn and grow with the team, and love to get out on the casino floor with our frontline team to facilitate training. An expert ability to extract operational knowledge from Subject Matter Experts (SMEs) and translate it into world-class training programs is a must.What Is Expected Of YouProgram Creation: Design, develop, and implement comprehensive blended learning solutions from scratch, including eLearning modules, instructor-led curricula, microlearning, and on-the-job training aids.SME Collaboration: Partner as an expert consultant with Subject Matter Experts (SMEs) across Casino Operations, Food & Beverage, and Hospitality to extract operational knowledge and build structured training content.Frontline Engagement: Spend time on the casino floor and operational areas with frontline staff to deeply understand training needs, evaluate course effectiveness, and foster team growth.Facilitation & Delivery: Deliver and facilitate engaging live, virtual, and classroom training sessions as needed to support property-wide development goals.Agility & Innovation: Rapidly prototype, update, and pivot training materials to align with the dynamic, 24/7 demands of a premier gaming and entertainment environment.Compliance & Tracking: Maintain accurate version control, updates, and compliance alignment for all instructional assets.Experience You Will NeedHigh school diploma or GED required; bachelor’s degree in Instructional Design, Education, Human Resources, or a related field is preferred.3 to 5 years of proven professional experience in Instructional Design. A portfolio demonstrating original eLearning and curriculum development is required.Previous professional experience within a Casino, Hospitality, or Food & Beverage (F&B) environment is highly preferred.Advanced proficiency with industry-standard eLearning authoring software, specifically Articulate 360 (Storyline and Rise) or Adobe Captivate.Proficiency with multimedia development tools, including video editing/animation software (Camtasia, Vyond) and graphic design platforms (Canva, Adobe Creative Cloud).Exceptional communication, interviewing, and relationship-management skills when working alongside operational managers and technical SMEs.Must be flexible, adaptable, and willing to assist with diverse facets of the Training & Development department, including public speaking and frontline operational support.Physical RequirementsConstantly sit, use hands and wrists for computer and office equipment, hear, and perform eye/hand coordination tasks.Certificates, Licenses, RegistrationsAbility to obtain and maintain an Illinois Gaming Board (IGB) license.Benefits/PerksMedical, Dental, Vision401K: Matches 50% of your contribution, up to 4% of eligible contributionEducational Tuition ReimbursementPaid Time OffVentra Program, EAP programs, etc.Salary Range$72,500-$116,250Company Statement On EOAAAmerican Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Gambling Facilities and Casinos

Company DescriptionIt started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.Job DescriptionPrimary Function of the PositionThe Learning Content Designer is responsible for developing engaging learning materials that meet defined learning objectives, use appropriate training modalities and methods, and follow established processes and adult learning principles.Essential Job DutiesUpon onboarding and completing required qualifications, the Learning Content Designer will:Analyze role-specific learner needs and tasks to craft measurable learning objectivesCollaborate within the team and with subject matter experts (SMEs) to develop new or update existing learning contentCollaborate with multimedia teams to create or modify media assets incorporated in learning materialsProactively manage the content development process including milestones, risks, review cycles, feedback implementation, and quality assuranceManage and monitor deliverables throughout the implementation, translation, and launch process, providing regular status updates to project teamsEvaluate learning content using qualitative and quantitative methods to drive design/development improvements and workflow efficienciesConduct technical/clinical training and sign-offs for Intuitive teams that support customer educationDevelop and deliver training for Human Factors usability evaluationsConduct lab-based skills training for physicians and care teams as neededQualificationsRequired Skills and Experience 3-7 yrs. relevant professional experienceAbility to sign-off on applicable technical and/or clinical contentExperience designing and developing eLearning, instructor-led training, and assessmentsDelivery of training in a professional or classroom settingDemonstrated application of adult learning theory, analysis tools and process, evaluation tools and models, assessment best practices, and learning objective constructionExcellent written and interpersonal communication skillsExperience working and collaborating with SMEs and stakeholders to create robust content solutionsAbility to self-manage and prioritize multiple development projects and deadlines, and adapt to project changesAbility to present clear solutions that drive alignment and cross-functional buy-inAbility to work with instructional design processes, tools, and templatesStrong organizational skillsExcellent attention to detailMust provide work samples and/or portfolioRequired Education And TrainingMinimum college degree required (Instructional Design, Education, or Science/Engineering degree preferred)Software proficiency:Articulate RiseArticulate StorylineCamtasiaMS Office (Word, PowerPoint, Excel)Smartsheet or equivalent project management toolWorking Conditions (none)Preferred Skills And ExperienceMinimum 1-2 years of experience in biotech or medical device organization preferredCurriculum Development or Instructional Design/Technology master’s degree preferredAdobe Creative Cloud proficiency preferredAdditional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.Mandatory NoticesU.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.This position may be filled at a different job level than listed here depending onbusiness need and/or on the selected candidate’s experience, knowledge and skills.Compensation will be based primarily on the job level at which the role is filled and theCandidate’s Qualifications, Consistent With Applicable Law.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.Base Salary Range Region 1:$113,200 - $162,800Base Salary Range Region 2: $96,200 - $138,400Shift: DayWorkplace Type: Onsite - This job is fully onsite. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing

Job Description** Applications will be received until August 21st,. If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org . **About This JobResponsible for creating learning activities and course content. Works with subject matter experts to identify training needs and utilizes multimedia tools to enhance the learning process.What DPS Offers YouA Culture that values Equity, Accountability, Integrity, Collaboration and Fun with a shared vision that Every Learner Thrives.$70,896 - $85,075, Click here for more information on compensation for these roles. In addition to competitive compensation, DPS has other Total Reward offerings such as; time off , health and wellness benefits , and PERA Retirement . What You'll Do Develops training materials, course content, and learning activitiesWork with subject matter experts to identify and determine needs of the course and appropriate delivery methodCreates multimedia course content and instructional material (audio, video, games, role plays, etc.) using a variety of media, applications, and programManages course development projects, including determining and communicating scope of project, requirements, goals, and timelineAnalyze and apply trends and best practices in learning technologies and instructional designDevelop and test online and hybrid courses to ensure smooth content sequencing, flow of information, and relevancyDevise modes of assessment, such as tests or quizzes, to measure the effectiveness of trainingsProvide support and guidance to instructors and supervisors in the development and production of multiple online higher education courses, including course builds, interactives, activities, and assessment instrumentWhat You’ll NeedHIgh School Diploma/GEDTwo years of relevant work experience in the design, development, and delivery of online course materials and education programsLead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education. Live and work with a permanent home address in Colorado while working with us. Have the ability with or without accommodations to meet the physical demands of the position.Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.Students First. Integrity. Equity. Collaboration. Accountability. FunAbout UsDenver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation. DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth. Learn more at dpsk12.org. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Primary and Secondary Education

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people.Job DescriptionWe're seeking a talented and strategic Senior Integrated Content Strategist to join our dynamic marketing team. In this role, you will lead the day-to-day development, management, socialization, and implementation of comprehensive content strategies that guide audiences seamlessly through the customer journey—from awareness to conversion—while aligning with priority personas, product innovations, and key campaign objectives.As the bridge between high-level campaign plans and content execution, you'll transform inputs such as audience insights, product messaging, and business goals into impactful, actionable strategies. You will play an active role in shaping these strategies by staying attuned to market trends, audience behaviors, and industry developments, while partnering with cross-functional teams to turn strategies into action.Key ResponsibilitiesDevelop comprehensive content strategies in collaboration with campaign managers, leveraging audience insights, campaign goals, and business objectives to create end-to-end, data-driven strategies Create detailed content recommendations on formats (videos, blogs, social posts, interactive tools) and distribution channels tailored to target personas Drive innovation by proactively identifying emerging content trends, channel features, and new formats to keep strategies competitive and aligned with industry advancements Collaborate cross-functionally with campaign managers, product marketers, creative directors, and digital leads to ensure consistent, connected content implementation Partner with creative leads to champion differentiated, engaging messaging and CTAs that resonate with customer needs at each funnel stage Monitor campaign performance data and engagement metrics to provide actionable insights and refine strategies for continuous improvement Support operational excellence by collaborating on workflows, resource allocation, timelines, and budgets Contribute to and maintain content playbooks documenting best practices and learnings QualificationsTo be successful in this role you have:12+ years of experience in marketing, content strategy/creation, channel strategy, campaign management, or related roles within B2B SaaS or technology Proven success designing and executing multi-channel, persona-driven content strategies that drive measurable business results Experience leveraging or thinking critically about integrating AI into work processes, workflows, and decision-making Exceptional leadership and cross-functional influence skills Strong ability to prioritize and execute in a fast-paced environment Expertise in data-driven decision-making and performance analysis Passion for AI, innovation, and experimenting with new tools and ideas JV20For positions in this location, we offer a base pay of $155,400 - $272,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

About Stream CompaniesStream Companies is a full-service, fully integrated advertising agency built for brands that want to move forward. Founded in 1997 and headquartered in Malvern, Pennsylvania, we partner with clients to launch, position, and manage brands through both full-service relationships and project-based work.We operate with an entrepreneurial mindset—collaborative, curious, and always pushing what’s next. By combining strategic planning, creative development, media planning and buying, digital, interactive, television, production, and co-op management with cutting-edge technology, we deliver integrated solutions designed for today’s marketing challenges.Stream Companies is looking to hire a driven SEO Content Strategist to develop and execute content strategies that drive traffic and generate leads. The SEO Content Strategist’s responsibilities include determining which formats best communicate various types of content, identifying ways to increase brand awareness, and conducting keyword research. You should also be able to analyze user engagement metrics to determine whether the content is well-received or not.Essential ResponsibilitiesCurate monthly content strategies using keyword research and competitive analyses Work heavily in Google Analytics 4, measuring and reporting on organic traffic and conversion trends Regularly optimize Google Business Profile and local citation listings Link-building initiatives: planning, coordinating, executing, tracking, analyzing and then repeating Optimize websites on various content management systems using SEO best practices Conduct technical audits checking for broken links and usability errors on desktop and mobile sites Work with senior marketers to propose solutions and strategies that meet client needs through email, conference calls, and face-to-face meetings Work alongside PPC and Social Media teams to develop integrated strategies and solutions for Stream clients Create and launch A/B tests to help with user experience through conversion rate optimization (CRO) Manage client YouTube channels and optimize individual videos QualificationsBachelor's degree in marketing, communications, advertising, journalism, or related field 2-4 years at a Marketing Agency preferred Skills & ExperienceStrong ability to analyze data from search engines, Google Analytics 4, internal data and make actionable decisions and recommendations Excellent written, interpersonal, communication, and public speaking/presentation skills Advanced skills with Microsoft Office, including Outlook, Word, PowerPoint, and Excel Enthusiasm about SEO and the internal drive to continuously learn to keep up with the latest SEO trends Strong organizational skills with excellent attention to detail Ability to multitask with solid time management skills Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Advertising Services

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Let’s build something great together! We’re looking for talented, self motivated individuals to build awesome stuff with our team!BizStream is looking for an experienced content strategist who is energized by and invested in the success of our clients. We’re looking for someone who is motivated to go beyond “just writing copy.” You’ll take a proactive role in campaign strategy and development, while writing the elements that support those campaigns. You’ll work with our team to craft integrated, complex, and rich storytelling across a variety of content formats and channels. Above all, you’re an amazing writer who is curious, loves research, storytelling, listening, learning, and has a knack for synthesizing complex ideas.BizStream is a dynamic digital agency located just outside of Grand Rapids, MI, renowned for our exceptional website development, branding, and creative design services. This team is in love with technology and fascinated by design. We work hard, play hard, and all in all do whatever it takes.Discover more about our benefits, values, and culture on our Careers page.The position offers a hybrid work schedule, where you’ll be working in the office on Mondays, Wednesdays, and Fridays, with the flexibility to work remotely on Tuesdays and Thursdays.Lead brand and content strategy engagements, including messaging architecture, value proposition development, and market positioning for clients (and BizStream).Plan and facilitate stakeholder, customer, and subject matter expert (SME) interviews to uncover audience needs, pain points, business goals, and differentiators.Develop audience frameworks (personas, pain points, motivators, decision criteria), map messaging to the buyer journey, and define strategic content direction by stage.Conduct website/content audits and recommend strategic improvements (including information architecture, restructuring, consolidation, or expansion of site sections).Identify content opportunities, gaps, and repurposing potential across channels and lifecycle stages.Define project scope, strategic deliverables, and prioritized plans tied to measurable goals.Maintain content calendars and coordinate deliverables across multiple clients.Plan, develop, and generate integrated campaign elements and topics for ongoing programs (blogs, thought leadership, campaigns).Write and edit high-impact marketing content across formats: web pages, blogs, case studies, white papers, emails, ads, social posts, and sales collateral.Create and apply SEO/GEO strategy, including keyword planning, metadata, on-page optimization, and search-intent alignment.Adapt tone and terminology to match each client’s brand and industry.Ensure deliverables align with client brand standards and project requirements.5+ years writing conversion and results-oriented marketing copy and long-form content.Direct experience through education/training and work in content marketing campaign coordination, program building, content management, and tracking.Proven experience and competency in understanding and writing about complex technical subject matter—and turning it into understandable and consumable information.Interviewing and interacting with technical SMEs.Ability to develop personas based on interviews, industry research, and competitor analysis.Writing SEO-rich content and optimizing content for keywords.Knowing when and how to make relevant recommendations with little or no direction—recommend events or topics proactively.Solid understanding of grammatical and editorial conventions.Ability to organize, track, and complete multiple, often unrelated, writing projects at one time.Ability to understand and speak to multiple stakeholder points of view, pains, and needs.Understanding of B2B marketing and the B2B buyer journey.Edit and proof your own work and that of teammates.Curiosity about a variety of subjects, even when they are unfamiliar.Desire to help people find solutions they need and solve real-life problems.Pride in the quality of work produced.Confidence in the value of content marketing.Actively uses and evaluates AI tools and workflows for content strategy, SEO/GEO, research synthesis, and efficiency (understanding both their capabilities and limitations).Prior experience in a consulting/agency environment.Experience with Atlassian Suite, including PM tools such as Jira.Office 365 experience.Google Suite experience.Ad management experience.We love to make cool things with cool people. Have a project you’d like to collaborate on? Let’s chat! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

You’re a Senior Content Strategist with experience leading the full content strategy lifecycle and advanced content strategy engagements.You bring deep content strategy expertise and business acumen– combining both to identify concepts and patterns in complex situations. You’ve been known for solving problems with a pragmatic and practical approach, scaling your impact across the team.The OpportunityAs our next Senior Content Strategist, you will build and lead content strategy across a portfolio of clients with increased complexity and strategic demand– serving as the Content Strategy subject matter expert across a spectrum of mid- to large-scale projects, with no oversight.You will drive project implementation and lead advanced content strategy, working across disciplines to bring highly polished, innovative, and transformative digital solutions to life. Although you will not directly manage people, you will regularly drive team camaraderie, bringing empathy to create safe spaces for taking risks and healthy debate.This role will ideally be based in the Chicago area for a light hybrid onsite/remote work model, but we are open to remote locations across the U.S.Core ResponsibilitiesDevelop content strategy and messaging frameworks, editorial calendars, editorial/brand guidelines, content models, and publishing workflows that solve clients’ business and brand challenges.Shape and steward the processes, governance, and operational frameworks that translate content strategy into repeatable, scalable execution.Search engine optimization (SEO): Develop strategies that raise clients’ digital presence and discoverability within tradition search experiences.Generative Engine Optimization (GEO): Develop strategies that improve clients’ visibility, legibility, relevance, and discoverability within AI-powered search and large language model (LLM) experiences.Create and structure compelling content for websites, collateral, apps, and other digital experiences aligned to clients’ strategic imperatives and vision.Conduct content audits and gap analyses.Interview subject-matter experts to gather relevant background information.Facilitate client discussions, workshops, and presentations with clarity, credibility, and confidence—guiding stakeholders toward alignment, informed decisions, and actionable outcomes.Collaborate across disciplines to create and refine solutions.Apply AI to accelerate and deepen strategic work (e.g., research, theme identification, concept exploration), while critically evaluating outputs and implications.Collaborate with teammates to assess how AI may enhance or impact a client’s business, customers, or employees—surfacing opportunities, risks, and experience considerations.Power SkillsEmpathy: Internalizes human experiences and perspectives to advocate and drive changeBusiness Insight: Applies business and customer knowledge to advance client goalsClarity: Operates effectively and creates focus and certainty in the face of ambiguityCommunication: Delivers effective multi-mode communications with clarity and tact; leads by listening firstCollaboration: Partners deeply with others to meet shared objectivesInnovation: Generates and cultivates new ways for clients to be successfulMotivation: Action-oriented; takes on new opportunities/challenges with energy and enthusiasmResilience: Persistently works toward and realizes desired outcomes, even under tough circumstancesAdaptability: Pivots or refines approaches in real-time to meet shifting demands of different situationsIntegrity: Has a strong sense of ethical and moral principles and adheres to them consistentlyRequired ExperienceYou bring 5 or more years of content strategy experience; agency or consultancy experience preferredYou have a bachelor’s degree—preferably related to marketing, communications, or writing/journalismYou’re familiar with content strategy, messaging and channel strategy frameworks/best practices, SEO/GEO and audience/market research methods and tools; Semrush, GA4, Yougov knowledge a plusYou’re familiar with content design principles and creating content models and templatesYou’re familiar with content management systems; WordPress and Sitecore knowledge a plusYou’re conversant in back-end content management, processes, and publishing workflowsYou’re familiar with AI’s potential to augment content work; hands-on proficiency in various AI tools a plusExperience in multicultural marketing a plusDon’t check all the boxes? We encourage you to apply anyway. We know smarts grow from a breadth of experiences. Don’t disqualify yourself before you have the chance to be considered. We’d love to meet you.BenefitsOur comprehensive benefits program includes Blue Cross Blue Shield PPO Health coverage, as well as a health savings account with employer-funded contributions.We also offer Dental and Vision insurance. All of our full-time employees are eligible for Life/AD&D insurance and Short/Long Term Disability insurance free of cost, with the option to add additional voluntary coverage if desired.One North’s 401(k) plan allows employees to save for retirement through pre- or post-tax contributions along with employer-matched funds for maximized savings potential.Our Transportation Benefits enable employees to also make pre-tax contributions to pay for parking and public transit needs.We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 4 weeks of paid time off, in addition to company paid holidays. Employees begin to accrue additional time off once they reach their 3-year and 10-year anniversaries with the business.One North also understands how critical it is for parents to bond with their new additions. We provide paid Parental and Primary Caregiver Leave to assist and support employees who experience a new birth, adoption or foster placement of a child.We also offer an Employee Perks Program that offers member-only discounts and corporate rates on everything from pizza and the zoo, to movie tickets, car rentals, and hotels.We reserve the right to pay above or below the base salary range of $69,600-$104,400 based on factors unrelated to sex, race, or any other protected classification.Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits.The expected posting close date is August 31, 2026.Clicking the Apply now button will redirect you to apply on TEKsystems.com. Apply now Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

For our client, we are seeking a Sr. UX Writer to join the team of a leader in the Information Technology space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $117,587 – $167,982 annuallyResponsibilities Create comprehensive content experiences to guide users effectively Develop cohesive messaging frameworks aligned with user and business needs Ensure consistency in voice and tone across product touchpoints Manage and optimize content within various experience platforms Collaborate with multi-disciplinary teams to enhance user experiences Utilize research and analytics to refine content strategies Mentor colleagues and foster a culture of creativity and learningQualifications 5-7 years of experience in UX writing or content design Portfolio demonstrating impactful user-centered content Strong adaptability in ambiguous environments Proficient communication and stakeholder management skills Experience in collaborating with cross-functional product teams Deep knowledge of user-centered design and accessibility Familiarity with content management systems and AI toolsBenefits Medical, dental and vision coverage 401(k) plan with employer matching Flexible vacation and time off policies Paid parental leave Life and disability insurance Employee assistance programs Ongoing learning and development opportunities Career progression within a global organization Wellbeing initiatives and employee programsOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Media

Active Opportunity Track: This position maps directly to the Content Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Primary Skills: Content Design (Advanced), Technical Writing (Advanced), Customer-Facing Content (Advanced), Content Editing & Validation (Advanced), AI-Powered Content Creation (Advanced), Contract Type: W2 OnlyDuration: 12 months Location: San Diego, CA ( Hybrid)Pay Range: $45-$50/hr#LPJob Summary:Client is seeking a Content Designer/Technical Writer to join the Customer Success Content team and create clear, accurate, scalable content that helps customers confidently manage their business accounting needs with QuickBooks.This role will focus on designing, editing, and validating Expert and Customer-facing content across QuickBooks products, including in-product experiences, self-service resources, and support content. The ideal candidate will have strong content design or technical writing experience, excellent editing and collaboration skills, and the ability to leverage AI-powered tools to improve content quality and efficiency.Key Responsibilities:Design, edit, and validate Expert and Customer-facing content across QuickBooks products.Create clear, accurate, and scalable content for in-product experiences, self-service resources, and support content.Partner with Content Leads to deliver high-quality Expert and Customer-centered content.Collaborate with Product Managers, Product Designers, and cross-functional teams to develop content aligned with customer and business needs.Use AI-powered tools to draft, refine, optimize, and improve content efficiently.Ensure content meets accessibility, legal, style, brand, and quality standards.Review and validate content for accuracy, clarity, consistency, and usability.Incorporate customer and expert feedback to continuously improve content experiences.Use analytics, customer insights, and industry best practices to identify content improvements and opportunities.Must-Have Skills:1-3 years of experience in content design, technical writing, UX writing, or a related field.Experience creating content for software products, digital experiences, or technology platforms.Strong writing, editing, proofreading, and content organization skills.Ability to create clear, concise, accurate, and customer-centered content.Comfortable using AI-powered tools to draft, refine, and optimize content.Strong collaboration and communication skills with the ability to work effectively across product and content teams.Ability to manage multiple content deliverables while maintaining quality and accuracy.Understanding of content standards, accessibility, style guidelines, and quality requirements.Bachelor's degree or equivalent professional experience.Preferred Qualifications:Experience with fintech, banking, payments, bookkeeping, accounting, or financial products.Experience creating in-product, self-service, help center, or customer support content.Experience working closely with Product Managers, Product Designers, Content Leads, or Customer Success teams.Experience using AI tools as part of a professional content development workflow.Understanding of customer-centered content design and digital product experiences.Experience using customer feedback, analytics, and research to improve content.Industry Experience:Experience in Content Design, UX Writing, Technical Writing, Product Content, Customer Success Content, SaaS, Software, FinTech, Accounting, Bookkeeping, Payments, Banking, Business Software, Digital Products, or Technology environments is highly preferred.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT StaffingAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today!Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team! Show more Show less Seniority level Entry level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Direct message the job poster from American Family Insurance Annette Benavides Annette Benavides American Family Insurance is looking for a Lead UX Content Strategist to define how content powers AI-enabled product experiences at scale. You'll set the direction for how content is authored, structured, and governed, ensuring it performs consistently for both people and AI systems. This is a highly cross-functional, influence-driven role where you'll partner across design, product, engineering, and AI/ML teams to shape thoughtful, scalable experiences and drive strategic alignment across the organization.As a Lead UX Content Strategist, you'll serve as a strategic leader and trusted advisor, guiding teams, influencing decisions, and helping shape the future of content strategy without direct people-management responsibility. This role is ideal for someone with proven leadership experience who enjoys building consensus, mentoring others, and driving outcomes through influence rather than authority. You'll serve as a thought leader across multiple disciplines, helping advance both the content strategy practice and the future direction of AI-powered experiences. For the right candidate, this position offers a clear path to broader organizational leadership and future senior management opportunities.You'll play a key role in shaping how content enables the next generation of intelligent experiences, impacting product quality, AI performance, and user trust at scale.You will report to the Director, Customer Experience - Digital MarketingRelocation is available to those willing to relocate to Boston, MA or Madison, WI.Position Compensation Range$113,000.00 - $194,000.00Pay Rate TypeSalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.Key ResponsibilitiesLead Design System Content StrategyDefine and scale content patterns, standards, and governance for the design systemEstablish naming conventions, usage guidelines, and documentation frameworksCreate consistency across products and influence system-wide decisionsIdentify gaps and lead scalable solutions across teams and platformsMonitor contractor deliverables to ensure execution aligned with our strategy, and provide, actionable feedback for continuous improvement. Quality-assure contractor work to ensure alignment with organizational strategy, providing feedback and guidance.Shape AI-Driven ExperiencesLead content strategy for AI-powered features (conversational UX, AI-generated UI, recommendations)Define prompt strategies and refine outputs for clarity, tone, and reliabilityTranslate ambiguity into clear, structured content that improves AI performancePartner with ML/AI teams to align content with model behavior and constraints.Drive Structured Content & AI ReadinessChampion structured authoring and modular content design across teamsDefine content schemas and metadata strategies to support retrieval, reuse, and consistencyEnsure content is optimized for LLMs (context limits, clarity, deterministic outputs)Establish Quality, Accessibility & GovernanceSet standards for accessible, inclusive, and high-quality content (WCAG)Define guardrails for AI-generated content and contribute to governance practicesAdvocate for content excellence and influence decision-making at the product and system level.Specialized Knowledge & Skills RequirementsDemonstrated experience providing customer-driven solutions, support or service.Solid knowledge of the technology industry, including current and emerging digital solutions and trends.Demonstrated verbal and written communication skills with ability to transfer knowledge.Demonstrated ability to work in collaborative teams.Demonstrated experience leading complex projects, including linking and coordinating across multiple stakeholders and providing technical coaching of others.Preferred SkillsDeep experience in UX writing, content strategy, and design systemsProven ability to lead strategy, not just execution, within complex product ecosystems overseeing contractors.Experience with AI-enabled products, prompts, or conversational interfacesWorking knowledge of:How LLMs interpret and generate contentStructured authoring and semantic consistencyContent optimization for search, retrieval, and metadataAI risks (hallucination, bias, misuse) and mitigation approaches.LicensesNot Applicable.Travel RequirementsUp to 10%.Physical RequirementsWork that primarily involves sitting/standing.Working ConditionsNot Applicable.Additional InformationTo ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. Offer to selected candidate will be made contingent on the results of applicable background checksOffer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventionsSponsorship will not be considered for this position unless specified in the postingIn this hybrid role, you will be expected to work a minimum of 10 days per month out of our Madison, WI or Boston, MA offices.We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Insurance

Job DescriptionJob Title: Technical Writer (Knowledge Management)Location: Remote Job Description:Hanwha Vision America (HVA), is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals including retail, transportation, education, banking, healthcare, hospitality and airports.Hanwha Vision America (HVA) is seeking a skilled Technical Writer focusing on the security industry to join our team. The ideal candidate will possess strong communication skills, a deep understanding of security technologies such as IP cameras, NVRs, and VMS software. Must have a proven track record of creating clear, concise and technically accurate how-to guides for users of varying experience levels. Reporting to the Knowledge Manager, the Technical Writer will be crucial in ensuring our products are accompanied by comprehensive and user-friendly documentation.Responsibilities for Technical Writer:Develop clear and comprehensive how-to guides, user manuals, and technical documentation for our security products, including IP cameras, NVRs, and VMS software.Translate complex technical concepts into simple, easy-to-understand instructions for users of all experience levels.Collaborate with subject matter experts to gather information and ensure the accuracy of technical content.Ensure that documentation includes accurate technical instructions.Edit and proofread documentation to ensure accuracy, consistency, and adherence to company standards.Work closely with cross-functional teams, including product management, technical support, and sales, to gather information and ensure documentation meets the needs of end users.Respond promptly to feedback and update documentation accordingly to address user needs and improve overall usability.Stay abreast of products, best practices, and emerging technologies to ensure documentation remains relevant and up-to-date.Write and organize troubleshooting guides, FAQs, and best practices documentation to assist users with common issues and maximize product effectiveness.Incorporate diagrams, illustrations, and other visuals to enhance understanding of installation steps, product layouts, and system configurations.Regularly gather feedback from users and support teams to improve documentation quality and relevance.Skills and Work Experience:Possess 3-5 years of experience as a Technical WriterProven ability to create clear, concise, and user-friendly technical documentation with meticulous attention to detail and user focus.3 writing samples requiredExcellent written (grammar, spelling, punctuation) and verbal communication skills.Strong attention to detail and ability to adhere to deadlines.Strong organizational skills with the ability to manage multiple projects and prioritize documentation needs effectively.Demonstrated ability to work with minimal supervision while maintaining high standards of quality and attention to detail.Proficiency in Microsoft Office Suite and documentation tools.Experience in Zendesk, Service Now, or other Ticketing/Knowledge Systems.Minimum 2 years of experience within the security industry for IP cameras, NVRs and VMS software. (Preferred)Working Conditions and Physical Demands:Prolonged sitting and/or standing for long periods of timeAbility to lift 25lbs occasionallyOccasional Travel to Hanwha Office locations for trainingOccasional Travel to trade showsOccasional Travel to customer sitesPerform activities on the computer for a minimum of 8 hoursAbility for remote employees to create a lab environment in the workspaceAbility to perform physical installation of products occasionally Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology Industries Security and Investigations

Primary LocationUSA-Texas-MidlandWhat you will be doingThe Technical Writer's responsibilities include, but are not limited toDeveloping written content, technical illustrations, and photos as required for projects.Obtaining technical reviews from content owners and ensuring the accuracy of revisions to provide customers with the highest quality technical materials.Collaborating with business partners to develop and manage a technical documentation plan for each project outlining deliverables, due dates and launch requirements.Arranging and managing all relationships including quality reviews as required; meeting project deliverables within established timelines to ensure an accurate delivery of technical publications to the customer.Adhering to and applying styles and formats as outlined in the technical writing style guide.Participating in continuous improvement of technical writing processes and systems (e.g. content management) to ensure quality, compliance, and reliability of technical publications.What Your Background Should Look Like (minimum Qualifications)The successful candidate will meet the following qualificationsBachelor's degree required, preferably in Communications, English, or a technical field. Extensive experience will be considered in lieu of a degree.3 years or more experience as a technical writer is required.Experience writing for an industrial/manufacturing company is required.Strong communication skills, including writing, editing, and proofreading is required.Experience writing operating procedures, technical manuals, and/or product-oriented documentation is required.Solid knowledge of Microsoft Office suite, Adobe suite products, and similar word processing and desktop publishing tools are preferred.Knowledge of fonts and typefaces is required.Ability to understand, interpret, and organize technical manuals and technical data are required.Experience in content management and/or revision control systems is preferred.Experience with print, web-based, and electronic delivery of documents is required.Basic project management skills are preferred.Database and internet-related communications and file transfer knowledge is preferred.Strong computer skills and outstanding organizational ability.Excellent verbal and written command of the language.A personality that lends itself to leadership within a group and should be able to build and maintain relationships outside the training group.ShiftDay JobTravelYes, 25 % of the TimeUnposting DateOngoingOrganizationE H S & TJobEnvironmental, Health, Safety & TrainingJob LevelIndividual Contributor Show more Show less Seniority level Associate Employment type Full-time Job function Quality Assurance Industries Oil and Gas