Documentation Leadership & Technical Writing Manager Jobs

Lead documentation teams: Lead Technical Writer, Documentation Manager, and Head of Content Design positions.

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Principal Learning Designer - Data Science and Artificial Intelligence

The University of Queensland Remote
Linkedin (Australia)

Faculty of Engineering, Architecture and Information Technology (EAIT)School of Electrical Engineering and Computer Science (EECS)Full-time (100%), fixed-term position through to 31 December 2029Base salary will be in the range $106,709.01 - $116,198.52 + 17% super (HEW Level 7)Based at our St Lucia CampusAbout This OpportunityJoin a team on a mission to create the most sought-after postgraduate artificial intelligence degrees in Australia.We are seeking a progressive, tech-fluent Principal Learning Designer to work with our academic team in designing and developing a suite of new courses for new postgraduate programs in AI engineering and AI fluency. The position directly reports to the Learning Enhancement Team within the Faculty of EAIT and you will support academic staff in the School of EECS. There is a dotted reporting line to Professor Tim Miller from the School of EECS.The ideal candidate will design course pathways that prioritise mature engineering practice over traditional high-stakes exams and focus on authentic assessment and competency-based evaluation models.Because this is a new role assisting in the launch of a flagship suite of programs, you will have creative flexibility to truly shape progressive, learning-focused programs.Key Responsibilities Will IncludeAdvise and assist academic staff in the School of EECS to design, develop, implement, and evaluate learning in new courses in two AI postgraduate programs.Lead the design of authentic assessments that prioritise learning and continuous feedback over transactional grade chasing and prioritise student portfolio generation over traditional testing.Lead the training of academic staff to deliver new forms of authentic, competency-based assessment that emphasises learning over evaluation.Advise academic staff in other computing programs on course design, active learning strategies, and assessment models.Identify educational digital literacies and create educational resources via a range of digital technologies and tools that support teaching and learning, including platform build.About YouRelevant degree and experience, or an equivalent combination of relevant experience and/or education/training in designing learning experiences.Demonstrated experience applying modern pedagogical frameworks to design, develop, and evaluate student-oriented courses, ideally within computer science or a related discipline.A proven track record in designing authentic, portfolio-based assessments, and/or competency-based assessment that shifts focus to learning over grade-chasing. Strong interpersonal and communication skills that enable working with technically focused staff.Demonstrated experience in designing and delivering practical professional development and/or coaching for academic staff.About UQAs part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.Interested?For more information about this opportunity, please contact Professor Tim Miller via timothy.miller@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.Other InformationPre-employment checks may include: verification of the right to work in Australia, criminal history checks and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.We are dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We are also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.Applications close Wednesday 2 September 2026 at 11.00pm AEST (R-68181). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Higher Education

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Content Strategist

JB Racks Remote
Linkedin (Australia)

JB Racks sells bike racks in three countries, and we're growing fast. This role owns content strategy for everything we put into paid social.How close can you get to explaining why an ad wins?Nobody gets all the way there. Half the answer is in the data. The other half is what the numbers can't tell you. Most people stop at one half. This job is about closing that gap.The roleOur paid media performance is built on creative. More concepts, tested faster, with a clear read on why each ad won or lost and what that means for the next round of briefs. That engine is yours.You'll own:The angles. Understand the real reasons people buy. Turn them into hooks, scripts and storyboards mapped to buyer motivations and awareness stages.The testing. Design and run the framework: clear hypotheses, defined variables, concepts over variations. Every test starts with a reason to run it.Feedback loop & reporting. Then close the loop. Connect results back to the idea, capture the learning, and let it shape the next round of hypotheses. Weekly creative reviews, a learnings tracker that compounds, and a straight answer on what worked and why.The team & the pipeline. A Content & UGC Manager and a bench of editors report into this role. You set the standards, the cadence and the feedback loops, and you keep the account fed.Beyond the ads. The angles that win in paid should win everywhere. Expect to bring content strategy input to the website and other assets.You'll use AI daily to multiply concept output: review mining, script variants, hook generation, iteration at speed. We're not precious about how the work gets made, only whether it converts.About youYou've owned performance creative for an e-commerce or DTC brand, not contributed to itYou've run the testing roadmap for an account spending real money on Meta, are fluent reading creative performance in Ads Manager or Motion, and know how ads win and die on the platform right nowYou can write a hook that stops a stranger on cold traffic with no brand equity in three secondsYou've directed other people's output: editors, creators, freelancers, junior creativesAble and willing to travel domestically and internationally for shoots as requiredHelpful, not required: on-set production experience with talent or creators, enough CapCut or Premiere to give sharp specific feedback, outdoor / automotive / adventure category experience, a history of building AI-assisted creative workflowsPay and conditions$110,000 to $140,000 plus super, depending on experience. Full time, permanent, fully remote within Australia.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?What's your expected annual base salary?How many years' experience do you have as a Content Strategist?How much notice are you required to give your current employer? Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing

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Consultant, Content Design

IAG Remote
Linkedin (Australia)

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. At IAG, we're driven by a simple purpose: to make your world a safer place. As a Content Design Consultant, you'll transform complex ideas, data and business priorities into engaging visual stories across internal and external channels. Working alongside communication specialists, content creators and senior leaders, you'll create everything from executive presentations and corporate reports to social content, campaigns and major business initiatives. This is more than a traditional design role. You'll have the opportunity to explore emerging creative formats, including motion design, video and 3D visual storytelling, helping shape how IAG communicates its most important stories while building sought-after skills and a standout portfolio. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney). What You'll DoCreate high-quality visual content across digital, social, employee and corporate communication channels Translate complex information, data and business concepts into engaging visual stories, infographics and creative assets. Design presentations, reports, submissions and thought leadership content that simplify and elevate key messages. Support communication campaigns, leadership communications, events and strategic business initiatives through effective design solutions. Partner with stakeholders across Corporate Affairs & Sustainability to identify opportunities to improve communication outcomes through design. Champion brand consistency, accessibility and design excellence across all content and channels. Manage multiple projects simultaneously, balancing priorities and delivering high-quality outcomes in a fast-paced environment. What You'll BringExperience in graphic design, visual communication or a related discipline, with a strong portfolio of creative work Proficiency in Adobe Creative Suite, including InDesign, Illustrator and Photoshop, along with strong presentation design skills Ability to turn complex information into clear, engaging and visually compelling content Solid understanding of visual storytelling, information hierarchy and user-centred design principles Strong stakeholder engagement, collaboration and communication skills Curiosity, creativity and a willingness to experiment with new ideas, formats and technologies Exposure to motion graphics, animation, video editing or emerging design capabilities such as 3D animation will be highly regarded What We OfferBoosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech & appliances, and many more. Industry-leading 20 weeks paid parental leave. Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. employment type eligibility criteria applyApplications close: Thursday 27 August 2026 11:59PM AEST Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees. Show more Show less Seniority level Entry level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Insurance

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Senior Learning Designer: Mathematics (Primary)

Oxford University Press Remote
Linkedin (Australia)

About the RoleWe are looking for a talented Senior Learning Designerto lead the research, commissioning and development of innovative, market-leading products and services within our Primary Mahematics portfolio that align with business strategy and support sales and growth targets. Key Responsibilities:  Research, commission and develop a range of educational products and services (both print and digital) for the Primary Mathematics publishing portfolio across Years F–6. Contribute to the strategic direction of the Primary Education Product team, particularly in the Mathematics portfolio, and leverages AI to improve efficiency, productivity, and quality. Is connected to the education market, including in-school classroom observations, prototype trialling, conference and webinar attendance. Develop and maintain productive working relationships with internal and external stakeholders that support the creation and promotion of key products and services. Work cooperatively with Product and Data coordinators to ensure publishing administration is efficiently managed.   About You Essential:  Degree/postgraduate qualification in Primary Education or equivalent industry experience Experience in learning design with emphasis on digital learning solutions that address customer needs improve teaching and learning outcomes Experience in educational publishing or related field, including digital-first ways of working, including integration of AI Knowledge of the Australian education market, including understanding of the use/application of digital technologies to enhance product design and improve learning experiences and outcomes Excellent written and oral communication skills Excellent project management skills, organisational skills and an ability to prioritise work and meet deadlines Ability to work independently and as part of a team High proficiency in MS Office (MS Word, Excel, PowerPoint, Adobe Creative Suite)  Desirable: Qualification in Publishing and Editing and/or Learning Design   Benefits: Highly flexible working environment Two work-from-home days per week and rostered Friday afternoons off (fortnightly) Access to contemporary offices and facilities close to Southern Cross Station Varied learning and development opportunities The opportunity to support Skyline Education Foundation through our Workplace Giving Program Comprehensive wellbeing program, including an EAP available to you and your family Other enterprise level benefits including Long Service Leave at 5 years, 2 days of paid Volunteering Leave and Study Leave per year and more  If you possess the right skills for this role and want to join our hardworking and motivated team, please submit your cover letter and full resume, telling us why you are the best person for the job, in one PDF. Only shortlisted candidates will be contacted. Acknowledgement of CountryWe acknowledge and pay respect to the Traditional Custodians of the lands on which we live, learn and work.  Diversity, Equity and InclusionWe are committed to creating a workplace that values diversity, equity and inclusion and ensures equal opportunities for all. We welcome applications from First Nations peoples and from people of all backgrounds, including people with disability, who bring diverse perspectives, lived experience, and community connections. If you require adjustments at any stage of the recruitment process, please let us know so we can support your participation.  Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Writing/Editing Industries Book and Periodical Publishing

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Learning Designer

Aware Super Remote
Linkedin (Australia)

Your SUPER career starts here As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world. Sound good? Learn more about us and what we do at aware.com.au Your New RoleAs our Learning Designer, you'll play a pivotal role in shaping impactful learning experiences that empower our members and teams. You'll lead the design and delivery of engaging, learner-centric content across multiple formats, simplifying complex information and aligning with our strategic goals. This role requires learning design expertise, with an understanding of educational methodologies to direct the production of digital resources that are visually compelling and facilitate learning for Aware members. This is a full time contract until June 2027 based in either Sydney or Melbourne CBD offices.In addition you will:Support the design of varied learning content, such as short videos, articles, interactive tools and live session materials;Work collaboratively across the education team to support the delivery of projects, in coordination with existing learning design standards and stakeholders;Lead end-to-end learning design from concept to storyboard, collaborating with stakeholders to ensure timely and high-quality outputs;Conduct content analysis and stakeholder consultation to determine optimal learning strategies; andTranslate technical and regulatory content into accessible, engaging learning experiences and support the development of digital learning assets while contributing to enterprise-wide learning initiatives.How do you exceed our expectations?The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple;Support the application of accessibility standards (WCAG, UDL principles, inclusive design)3+ years' experience in learning design experience design is preferredHaving learning design expertise, including a solid understanding of adult learning principles, to support the creation of digital resources and sessions that facilitate learning.Strong portfolio showcasing content creation across varied formats (eLearning, video, workshops, etc.);Ability to simplify complex information and tailor learning to diverse audiences;Exceptional stakeholder engagement and project management skills;Familiarity with LMS platforms and digital learning tools;You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow.Employee ExperienceWe understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life. Why you'll love working at Aware Super:Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.Be part of something super unique: You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.Work with super humans: You'll work hard and innovate, but also have some fun along the way.Feel super cared for: We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.The Aware Super difference At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Design and Education Industries Pension Funds

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Learning Experience Designer

Triple Zero Victoria Remote
Linkedin (Australia)

Job Function: People and CultureDate Posted: 18 Aug 2026Job Requisition ID: 2941Design innovative learning solutions that build capability and confidenceLocated in Burwood East Full- time, ongoing role About Triple Zero VictoriaTriple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.About The RoleThe Learning Experience Designer designs and delivers innovative, best practice learning solutions that guide learners to become highly skilled, flexible and engaged people, supporting ongoing professional development and career growth at TZV.Under the guidance of the Manager, Talent Development, the Learning Experience Designer is responsible for creating innovative learning and development solutions using best practice Learning & Development approaches. They will draw on their expertise in adult learning and instructional design to partner with Subject Matter Experts from across the business to develop fit for purpose learning solutions.Day To Day Responsibilities IncludeProvide expert learning design advice on delivery modalities, design processes and development approaches, informed by sound instructional design theoryDesign, develop and create instructor-led, face-to-face and e-learning course content that builds key capabilities and meets the specific needs of the target learning audienceManage key stakeholder relationships, developing quality learning solutions to meet their business requirements and providing expert advice on learning design, programs and initiatives to support the growth of a high-performance culture Contribute to the establishment of evaluation and regular reporting processes to track the delivery and identification and escalation of emerging or existing risks that may jeopardise the implementation of learning solutions or programsDesign, build and maintain learning assets for multiple methods of delivery (instructor-led, web based, etc.) including the development of storyboards; web-based content; interactive activities; capabilities for multimedia delivery; instructional graphics and diagramsAbout YouThe successful candidate will have a qualification in Learning Design, Education or relevant discipline and have demonstrated understanding and application of adult learning theories.The successful candidate will have the following experience, skills and attributes:Proven design experience in a learning and development context, gained within a best practice customer service organisation or contact centre operationExperience in defining learning objectives, measures of students learning and learning material design specificationsDemonstrated ability to multitask, priorities, meet multiple deadlines and problem solve with a strong customer focusHigh attention to detail with concern for standards and qualityWhat We Can Offer YouBenefitsYou will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:Employee assistance program for employees and eligible family membersDiscounted health insurance, banking services and gym membership‘Memberlink’ discount card, accepted by 1,000's of retailers and services providersFree staff parking at all our sitesSalary packaging options after an initial service periodTriple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.How to ApplyClick the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.For a confidential discussion, please email Careers@triplezero.vic.gov.au.Recruitment agency applications will not be accepted.Applications must be submitted by 11.59pm, Sunday 6 Septemnber 2026.Other Relevant InformationApplicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au. Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Government Administration

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eLearning Specialist & Instructional Designer

dnata Remote
Linkedin (Australia)

Design learning that keeps aviation moving.At dnata, our people operate in a fast-paced, safety-critical aviation environment. Behind every safe departure, efficient turnaround and positive customer experience is a workforce that needs the right skills, knowledge and training.We are looking for an eLearning Specialist & Instructional Designer to design and develop engaging, practical and operationally relevant learning solutions that build capability across our aviation business.This is a specialist instructional design role where you'll work closely with operational leaders and subject matter experts to turn complex operational, technical and compliance requirements into effective learning experiences. You'll create learning that helps our people perform safely, consistently and confidently — contributing to aviation safety, regulatory compliance, operational excellence and workforce capability. This is an opportunity to see your instructional design expertise applied in a complex, highly regulated and genuinely operational environment.Why join dnata?Some of the benefits our employees receive include:Global organisation that offers on the job training in a supportive environment. Structured career progression opportunities.Free parking.Access to wellbeing resources and programs, including Fitness Passport.Novated leasing through our tailored program.Flexible working arrangements, once past the probation period.What you'll do:On any given day, you will:Research, design and develop eLearning and blended learning programs using adult learning and instructional design methodologies to support our operations.Ensure learning aligns with dnata SOPs, airline partner requirements, aviation legislation and airport procedure to meet compliance, audit and operational capability requirements, including LMS administration.Create engaging digital learning using Articulate Storyline, Rise and multimedia technologies.Partner with operational leaders and SME’s to develop interactive scenarios, assessments, simulations and learning activities relevant to real-world aviation operations.Translate complex operational, technical and compliance information into clear, engaging learning content.Develop learning pathways, facilitator guides, learner resources, videos, QRGs and supporting training materials.Design learning for frontline, shift-based and geographically dispersed operational teams.Maintain and continuously improve learning content as operational procedures and requirements evolve.Your Experience:We're looking for an experienced eLearning Specialist / Instructional Designer with:Demonstrated experience designing and developing eLearning and blended learning solutions.Strong knowledge of instructional design and adult learning methodologies. Hands-on experience with Articulate Storyline and/or Rise. JavaScript, Google Apps Script or API integration capability will be highly regarded.Experience developing interactive digital learning, assessments and multimedia content.Experience working with operational, frontline or compliance-focused environments.Strong stakeholder management and project management capability.Experience developing compliance training and supporting operational audits. LMS administration experience.Experience developing facilitator guides, QRGs and operational documentation.Experience in aviation, transport, logistics or another safety-critical industry will be advantageous.Apply Now!Join a global aviation services business where your work has a direct impact on the people who keep airport operations moving. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Airlines and Aviation

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Knowledge Manager

Tecala Group Remote
Linkedin (Australia)

Direct message the job poster from Tecala Group Phillip Yi Phillip Yi Talent Acquisition Partner at Tecala Group Who are we?Tecala is one of Australia’s most awarded and fastest-growing ICT managed services providers. We’re a certified Great Place to Work, a repeat name on Australia’s Best Workplaces in Technology list, and a top-ranked performer in the global MSP 501 — recognised as the leading Australian mid-market Managed Service Provider.We partner with progressive, forward-thinking organisations that share our belief that technology should make business bolder, faster and smarter. We’re just as invested in your growth as we are in our own — and we think the two should go hand in hand.About the roleWe're looking for a Knowledge Manager to join our Service Delivery and Customer Engagement team. This is a pivotal role that keeps Tecala running smoothly as we grow — making sure our people have the knowledge, training, and processes they need to consistently deliver brilliant outcomes for our customers.You'll own how process knowledge is captured, communicated, and continuously improved across the business. You'll coordinate our Service Improvement Initiatives, run the Tecala Ideas Portal, and be at the centre of the conversation whenever new processes are introduced or existing ones evolve for the Operations and Service Delivery Teams.If you love bringing order to complexity, connecting the dots between teams and systems, and enabling people through great documentation and training — this one's for you.Key responsibilities will include (but are not limited to):Develop and drive Tecala's knowledge management strategy — closing knowledge gaps and improving how we share what we know.Building a knowledge repository within Tecala Wiki and Go1 Training System —that's genuinely useful, well organised, and easy to search.Partner with subject matter experts to create and maintain documentation, FAQs, training videos, best practices, and policies.Facilitate knowledge sharing through training, workshops, and organisational change initiatives.Manage the Tecala Ideas Portal end-to-end — triaging suggestions, running weekly Ideas meetings, and shepherding approved ideas through to release.Coordinate improvements to Service Delivery reporting — including new customer templates, and working with our Automation Teams to make reporting faster and better.Prepare customer facing documentation for changes to existing systems and support Service Delivery Managers through customer onboarding and transitions.Track knowledge management metrics and report on the effectiveness of our initiatives.What we're looking forRequired skills and experienceSolid experience in problem, incident, and change management within an ITIL environment.Organisational Change Management experience — and ideally a formal certification.Excellent written and verbal communication skills — you can turn complex processes into clear, engaging content.Strong time management skills and the ability to juggle multiple priorities and deadlines without dropping the ball.High attention to detail and a natural instinct for structure and quality.A collaborative style — you integrate quickly, build trust across teams, and get things moving.What we can offer youA supportive, inclusive, Great Place to Work certified environment.Paid birthday leave and health & wellbeing days.Ongoing learning & development, plus paid certifications and study support.Clear career pathways and the chance to broaden your career beyond a traditional role.Reward & recognition program and an employee referral bonus.Hybrid and flexible working.Employee discounts and an Employee Assistance Program (EAP).Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.How to applyIf you’re excited about the opportunity to make a difference — and you meet the musts and tick some maybes — apply now. Please include a cover letter and CV to support your application.No agencies, please.We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued, and we welcome applications from suitably qualified candidates across the range of underrepresented communities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology and Analyst Industries Technology, Information and Media

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Operational Training Specialist

Workskil Australia Ltd Adelaide CBD
Adzuna (AU)

Base site negotiable - (Adelaide CBD, Melrose Park, or Modbury, SA) About the Role The Operational Training Specialist will be responsible for developing and delivering high quality programs and operational training across a variety of learning methods, including instructional design and in person and virtual training delivery. It will also include providing real time mentoring and coaching to operational staff to support their development. Reporting to the Operational L&D Manager, you will als…

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Shape the future of risk capability Work across meaningful and varied risk priorities Join a supportive, collaborative and fun team Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand. As the Associate Director, you’ll join the Risk Framewor…

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UX Writer

Australia Retirement Trust Brisbane CBD
Adzuna (AU)

Description We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a UX Writer in our Digital and Personalisation team, you’ll play a key role in shaping the words our members see across our digital products. You’ll create and optimise content that’s clear, accessible and easy to understand, helping members complete tasks with confidence and ease. You’ll work side by side with designers, product managers and stakeholders to ensure …

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SWD Engineer, Knowledge Management

Micron Technology Remote
Linkedin (Japan)

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Knowledge Management FrameworkDevelop site knowledge management frameworks, repositories, maintenance routines, and governance practices that enable consistent capture and reuse of critical knowledge.Best Practice Documentation and DeploymentDocument and deploy MBPS, TPM, network best practices, site practices, lessons learned, and other priority knowledge areas in partnership with SMEs.Learning Asset DevelopmentConvert technical expertise and operational knowledge into scalable learning assets, job aids, knowledge articles, curricula, and structured learning pathways.Manager Capability ProgramsDesign and support manager capability programs linked to organizational effectiveness topics such as psychological safety, 6CP, structured problem solving, and leadership routines.AI-Enabled Knowledge SolutionsUse AI-enabled tools to improve knowledge discovery, content organization, learning personalization, and knowledge base usability.Knowledge Management Framework重要知識を一貫して収集・再利用できるよう、サイトナレッジマネジメントフレームワーク、リポジトリ、メンテナンスリズム、ガバナンスを構築します。Best Practice Documentation and DeploymentSMEと連携し、MBPS、TPM、ネットワークベストプラクティス、サイトプラクティス、Lessons Learned、その他優先ナレッジ領域を文書化・展開します。Learning Asset Development技術専門知識および業務知識を、拡張可能な学習資産、Job Aid、ナレッジ記事、カリキュラム、体系的な学習パスへ変換します。Manager Capability ProgramsPsychological Safety、6CP、構造的問題解決、Leadership Routineなどの組織有効性テーマに関連するManager Capability Programを設計・支援します。AI-Enabled Knowledge SolutionsAIを活用したツールを用いて、ナレッジ検索、コンテンツ整理、学習の個別最適化、ナレッジベースの利便性を向上させます。About Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_japan@micron.comMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Computer Hardware Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Semiconductor Manufacturing

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Spec: Knowledge Management & BI Analysis

BCXP Centurion
Adzuna (ZA)

Business unit, Department, Reporting Business Unit CSO Department Commercial Reports to Senior Manager: Revenue Validation and Reporting Job Grade/Level S5 Core Description To investigate, analyse, research, plan, acquire and document user and data requirements. Maintain solutions and scripts to ensure the delivery of accurate, timeous, and meaningful performance, forecast reports and commission information for BCX stakeholders. Provide statistical analysis, forecasting, predictive modelling, s…

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Senior L&D Specialist

CBTW APAC Remote
Linkedin (Vietnam)

WHAT YOU DO1. Company Learning and Development (L&D) ProgramsProvide information and guidance to employees on L&D-related processes and policiesPerform training evaluation, data analysis, and develop training reportsBe in charge of 3 main programs: Core Professional Skills, Internal Trainer Development, Management and Leadership Development.Work with internal trainers to prepare Course Information and facilitate classes.Analyze, plan, operate and report all of these training programsBe the contact points of these programs.Maintain records of all training-related activitiesOther relevant tasks may be assigned from time to time2. English Training ProgramBe in charge of English Learning Need Registration and scheduling, monitoring the operations of English Learning Programs, and planning.Oversee the New Hire English Assessment and Candidate testsCooperate with English Training Specialist to develop training plan and courses.Be in charge of planning and organizing the CBTW English Level Assessment for all employees and being the contact point for all English training and Assessment related.Work on developing English Tests project to assess English level via Moodle platform.3. Training Events: Help in reviewing the proposed training budget for L&D EventsReview the developed Action Plans and implementation with L&D membersSupport coordination with the Communications Team to organize and host the events when neededSupport and Collaborate with L&D team members to ensure a smooth administration process4. Team ManagementAssist and supervise junior/less senior team membersProvide continuous support and guidance to less senior colleagues through regular training, coaching activities and support them in fulfilling their personal development plans5. Training Reports: be in charge or assist in different kinds of reportsWeekly Training Reports Monthly Training ReportsAd Hoc ReportsInsight Gathering and Data Analytics6. ISO 27001 Alignment: Assist the L&D Manager / Director in the implementation of ISMS for the L&D TeamPerform monthly permission and asset availability reviewImplement and Monitor Annual ISMS Awareness Training both for new hires and refresher course7. Continuous improvement:Assist the L&D Projects in continuously enhancing training servicesCollect and convey feedback while contributing ideas to improve the current processes and policiesStay updated on L&D innovation, best practices, and future trendsWHAT SHOULD YOU HAVERelevant knowledge of L&D Concepts and skillsKnowledge and experience of Adult Learning Cycle (ADDIE) - TNA, Content Design & Development, Training Delivery and Implementation & EvaluationMinimum 4-5 years of experience in a similar L&D position (Experience in the IT/software industry is a plus)Proficient in course development software and at least one Learning Management SystemStrong project management skills and relevant methodologies and toolsFluent in English (minimum B2+ level) with excellent business writing skillsEnjoy collaborating with others and providing a positive experienceProficient with office applications (MS, Google)Strong logical thinking and keen attention to detailThrive in a team environmentHighly organized, self-motivated, confident, hardworking, meticulous, and proactive. Willingness to coach, mentor, and train less senior colleaguesAwareness of ISO:27001 standard and understanding of CBTW APAC ISMS through internal/ external training courses (awareness training & refresh training)Personal Attributes:▪ Positive, collaborative mindset with strong cultural sensitivity and the ability to navigate regional nuances effectively.▪ Strong leadership and influencing skills to inspire teams and drive organizational change.▪ Willingness to coach, mentor, and train less experienced colleagues to foster a culture of learning and growth.Work Environment Fit: Experience thriving in fast-paced, multicultural environments, balancing strategic priorities with day-to-day operational demands. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries IT Services and IT Consulting

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Job Description What is the Opportunity? The Global Capital Markets team in the RBC Learning Studio needs someone to design and deliver innovative learning experiences to the early talent population within Capital Markets. This role partners with the Learning Portfolio Lead to design and deliver signature in-person orientation programs for early talent in Capital Markets, along with additional in-person and virtual learning offerings. You’ll own the full learning lifecycle: designing compelling…

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YouTube Content Strategist: Martell Media

Serv Recruitment Agency Kelowna
Adzuna (CA)

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Valtech Montréal
Adzuna (CA)

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YouTube Content Strategist

Martell Ventures Vancouver
Adzuna (CA)

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Director of Content Strategy

Goway Travel Limited Toronto
Adzuna (CA)

Job Description Job Description Director, Content Strategy Job Type: Full Time Location: Toronto, Canada Salary: $100 - $115k CAD Performance Incentive Job purpose: The Director, Content Strategy is responsible for transforming Goway’s content into a strategic growth engine. The role sits at the intersection of Brand and Digital Experience, ensuring content is shaped by business priorities, customer needs, performance insights, and high creative standards. Reporting to the VP Marketing, this l…

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Location: Markham, Ontario Job Description: Position: Communications Operations & Content Design Specialist Type: Full-Time | Permanent Location: Markham, ON Reports to : Senior Manager, Corporate Communications About Us: Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet…

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