Documentation Leadership & Technical Writing Manager Jobs

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Technical Writer

Virtru United States
Himalayas Tech

About Virtru: While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. Compensation: $50-80/hourHours: 10-20 hours/weekTeam & Position Details: As a Contract Technical Writer, you will report to a Solutions Architect on Virtru's Standards team. Virtru actively contributes to the development of international data-centric security standards across US, NATO, and FVEY bodies. This role accelerates our standards document production and ensures Virtru's contributions meet the rigor and formatting conventions of multinational standards organizations. Your writing will directly shape how allied nations protect and share sensitive data.As a Technical Writer, your responsibilities will include: Draft and refine technical prose for international cryptographic key management and data security standards, ensuring compliance with NATO and allied publication conventions (e.g., ADatP, ACP formatting). Document interoperability test plans, results, and technical findings for bilateral partner engagements and multinational exercises. Prepare technical white papers, position papers, and briefing materials supporting government research partnerships and standards body meetings. Translate engineering feedback and subject matter expert input into publication-ready, standards-quality language. Support preparation of written contributions for recurring virtual and in-person standards writing sessions. Prepare test scenario descriptions and technical reports for multinational interoperability exercises. Draft response documents for standards community review and comment periods. Assist in producing reference documents that unify Virtru's technical positions across multiple standards engagement tracks into a coherent narrative. Skills that will help you thrive in this role: Demonstrated experience writing or editing technical standards, specifications, or policy documents for government or multinational organizations. Strong command of precise, unambiguous technical prose — the kind found in RFCs, STANAGs, or MIL-STDs. Ability to work from engineering notes, meeting recordings, and SME interviews to produce publication-ready drafts. Nice to haves: Experience with NATO standards processes (STANAGs, ADatPs, Allied publications) or Five Eyes/CCEB publication conventions (ACPs). Background in cybersecurity, zero trust architecture, or cross-domain solutions. Familiarity with cryptographic concepts, key management, and/or data security at a conceptual level. Active or recently held US security clearance (Secret or above). Virtruvian qualities that will set you up for success: Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence Strong sense of urgency with an action-oriented mindset Able to collaborate and adapt to shifting priorities as business needs evolve Comfortable with asynchronous communication including slack, email, zoom, etc. Perks & Benefits:At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as… A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge. A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow. Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social! Access to an Employee Assistance Program Access to Headspace, a mental health app tailored to your specific needs. A flat 3% contribution to your retirement account A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first. In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DB&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. Additional perks include: Competitive compensation Generous parental, medical, and bereavement policies Uncapped commissions for Sales roles 401K contribution and stock options Full medical, dental, and vision benefits New Hire Swag and IT Welcome boxes Structured semi-annual 360° performance reviews Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.Originally posted on Himalayas

Posted 2 weeks, 4 days ago Apply Now →

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p><strong>London, UK (Hybrid: 3 days p/week in-office)<br></strong><strong>FTC (ASAP to May 2027) <br></strong></p> <p><strong>About the role:<br>This is a fixed term contract for an ASAP start until May 2027. We are looking for an experienced hands-on Senior Localisation Program Manager to own and optimise <span style="text-decoration: underline;">Product localisation.</span></strong></p> <p>Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer-facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localization and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to:</p> <ol> <li><strong>Manage all localisation for Product, Help Centre and Customer Education</strong>, partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages.</li> <li><strong>Manage all language contractors</strong> (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs.</li> <li><strong>Contribute to scaling localisation overall</strong>, including the management of machine translation for all languages and helping to build an AI-first translation platform that enables faster, more scalable and more cost-effective localisation for Klaviyo.</li> </ol> <p><strong>How You’ll have an impact:</strong></p> <ul> <li><strong>End-to-end localisation ownership for Product, Help Centre and Customer Education</strong>: Plan, execute and manage localisation solutions for the Klaviyo Product, Help Centre and Customer Education teams, partnering closely with those teams to fully understand business goals, priorities and opportunities.</li> <li><strong>Contractor and vendor management</strong>: Source, onboard, train, develop and manage a highly effective network of linguists and language partners (including freelancers, agencies and other vendors) that consistently deliver high-quality output across all languages and content types.</li> <li><strong>Language quality management</strong>: Define clear expectations and quality standards for all languages, set up scalable review and feedback loops, and manage performance to ensure we meet or exceed quality, timeliness and cost targets. Own and manage the Klaviyo Language hub (language governance) and associated processes across all languages. </li> <li><strong>TMS and MT ownership</strong>: Own and manage our TMS (Smartling) as it relates to Product, Help Centre and Customer Education, ensuring optimisation for different content types, CMSs, language assets and resources, and integrating and managing machine translation within our workflows for all supported languages.</li> <li><strong>AI-first translation platform</strong>: Partner with Engineering, Product, Data and other internal teams to help design and build an AI-first translation platform that leverages MT, generative AI and automation to increase localisation speed, consistency and scalability while maintaining quality.</li> <li>Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up.</li> <li><strong>Collaboration across the Localisation team</strong>: Collaborate with the broader Localisation team to deliver a high-quality localised experience for international customers, drive scale in localisation, and resolve issues and blockers quickly.</li> <li><strong>Champion the international customer</strong>: Be a champion internally for the international Klaviyo customer, ensuring their needs are represented in content, product decisions and localisation priorities.</li> <li>Perform other related duties as assigned.</li> </ul> <p><strong>Who you are: </strong></p> <ul> <li>5+ years of experience in a comparable localisation role on the buyer/ client side</li> <li>Deep understanding of localisation concepts, methodologies, tools and assets, and demonstrated experience of designing and implementing localisation solutions at scale, including hands-on experience with TMS and MT/ AI-driven workflows</li> <li>Experience leading product localisation across multiple languages</li> <li>Ability to to partner with internal teams and influence roadmaps to ensure localisation is embedded early and effectively</li> <li>Ability to hold self, teams and contractors accountable to a high quality standard</li> <li>Ability to create and deliver a localisation roadmap of tools and processes, including the integration and optimisation of machine translation and AI-driven capabilities</li> <li>Demonstrated experience working with industry software and tools. Experience with Smartling is a plus.</li> <li>Authorisation to work in the UK without restriction.</li> <li>You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient</li> </ul> <p><strong>Soft-skills: </strong></p> <ul> <li>Excellent organisational and multitasking skills, and strong attention to detail</li> <li>Excellent communication and interpersonal skills, both written and verbal in English</li> <li>Strong time management and prioritisation skills with a proven ability to meet deadlines and make trade-offs.</li> <li>Strong analytical and problem-solving skills.</li> </ul> <p>#LI-Hybrid #LI-JW1</p> <p>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> on April 3, 2025.</p> <p>Please see the independent bias audit report covering our use of Covey <a style="text-decoration: underline;" href="https://getcovey.com/nyc-local-law-144">here</a></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.</p> <p>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. </p> <p>Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.</p></div><div class="title">Base Pay Range in Local Currency:</div><div class="pay-range"><span>£56,000</span><span class="divider">—</span><span>£84,000 GBP</span></div></div></div><div class="content-conclusion"><p><em>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.</em></p> <p><strong>Get to Know Klaviyo</strong></p> <p>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.</p> <p><em>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. </em></p> <p><em>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our <a href="https://www.klaviyo.com/careers/ai-guidance" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance&source=gmail&ust=1761072778777000&usg=AOvVaw0auUcRqeYRczM9UoXAKldj">Guidelines for using AI in the Klaviyo interview Process</a>. For more information about how we process your personal data, see our <a href="https://www.klaviyo.com/legal/job-applicant-privacy-notice" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice&source=gmail&ust=1761072778777000&usg=AOvVaw1axMoReIM1qwTbmaPcLI_b">Job Applicant Privacy Notice</a>.<br></em></p> <p><em>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.</em></p> <div id="1737752197.414839" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1737752197.414839"> <div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section"><em data-stringify-type="italic">IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses ----- instant messaging platforms, or unsolicited calls.</em></div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section"><strong data-stringify-type="bold">By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.<em data-stringify-type="italic">  </em></strong><em data-stringify-type="italic">You can find our Job Applicant Privacy Notice </em><em data-stringify-type="italic"><a class="c-link" href="https://www.klaviyo.com/legal/job-applicant-privacy-notice" target="_blank" data-stringify-link="https://www.klaviyo.com/legal/job-applicant-privacy-notice" data-sk="tooltip_parent">here</a></em><em data-stringify-type="italic"> and <a href="https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice">here</a> (FR).</em></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="1737477146.268809" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1737477146.268809"> <div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--above"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__left"> </div> </div> </div> </div> </div> </div></div>Find Jobs in United Kingdom on Arbeitnow

Posted 2 weeks, 4 days ago Apply Now →

Chef(fe) de projet en localisation / Localization Project Manager

Lionbridge Games Remote
Linkedin (Canada)

Direct message the job poster from Lionbridge Games Sabrina A. Sabrina A. Senior Recruiter @ Lionbridge Games | Finding Top Gaming & Tech Talent Worldwide 🎮🌍 Chef(fe) de projet en localisationJoignez-vous à l'équipe de localisation de jeux vidéo chez Lionbridge Games et participez au processus fascinant de création de nouvelles versions linguistiques pour les jeux. Vous ferez partie d'un groupe de personnes travaillant depuis différentes régions de l'Amérique du Sud, de l'Amérique du Nord, de l'Europe et de l'Asie, ainsi que de l'équipe mondiale de Lionbridge Gaming, présente partout dans le monde.Ce que vous ferez :À titre de Chef/Cheffe de projet, vous serez responsable de la gestion de tous les aspects des projets de localisation pour des clients de l'industrie du jeu vidéo. Notre équipe livre des traductions et travaille aux côtés des équipes audio, de test et technique afin de livrer le produit localisé final. Vos tâches quotidiennes comprendront :Planifier, mettre en place et livrer des projets;Créer des budgets et des échéanciers;Communiquer avec les clients afin de comprendre leurs besoins et exigences;Attribuer des tâches aux équipes de traduction et techniques et veiller à ce que tout le monde collabore bien ensemble;Conseiller les clients sur les processus et flux de travail de localisation, y compris l'ingénierie de localisation, l'audio et les processus d'AQ;Participer activement aux améliorations de processus.Réussir dans ce rôle signifie que vous avez développé de bonnes relations avec vos clients et que vous avez veillé aux coûts et aux revenus du projet afin d'atteindre de bonnes marges. Vous avez également mené votre équipe de projet vers le chemin le plus court pour une livraison de haute qualité.Pour réussir, vous devrez avoir :Un minimum de 3 ans d'expérience dans un rôle de gestion de projet en localisation – vous avez géré des projets de traduction du début à la fin;Un minimum de 2 ans d'expérience de travail avec des outils de TAO – vous savez comment fonctionnent les outils de TAO et avez travaillé directement avec au moins un de ces outils;Des compétences analytiques et en résolution de problèmes, une pensée orientée vers les processus – vous voyez la vue d'ensemble et planifiez à l'avance, vous prenez des décisions basées sur les données disponibles, vous remarquez quand les choses peuvent être faites plus efficacement, et vous faites preuve de créativité pour trouver des solutions lorsque quelque chose ne va pas;D'excellentes compétences en communication, tant à l'écrit qu'à l'oral – vous vous exprimez facilement et clairement;De solides compétences interpersonnelles et de leadership – vous êtes à l'aise de travailler en équipe et d'attribuer des tâches;Des compétences et de l'expérience en service à la clientèle – le client a toujours raison, et lorsque ce n'est pas le cas, vous savez rester courtois/courtoise;Un intérêt pour la langue et le processus linguistique – vous pourriez même être enthousiaste face à un nouveau type de texte à traduire ou à un autre défi de traduction;Une maîtrise de l'anglais à l'oral et à l'écrit – vous n'avez aucun problème à utiliser principalement l'anglais tout au long de votre journée de travail;Une expérience avec les finances de projet – vous avez planifié des budgets et analysé des marges;Une très bonne maîtrise d'Excel – ce que vous ne savez pas faire, vous savez comment le googler;Un baccalauréat ou une expérience équivalenteAtouts :Diplôme en linguistique ou en études linguistiques.Vous êtes un joueur ou une joueuse de jeux vidéo passionné(e)!Connaissance de memoQ;Compréhension du flux de travail de localisation de jeux vidéo, y compris les tests et la production audio;Expérience dans la gestion de projets multimédias (sous-titrage, doublage);Connaissance d'autres langues.En retour, vous pouvez vous attendre à :Des horaires de travail flexibles;Une équipe créative et une ambiance conviviale;L'accès à une plateforme de formation;La chance de travailler sur des titres pour de grands noms de l'industrie du jeu vidéo, aux côtés d'une équipe mondiale d'experts en localisation.Lionbridge Games aide ses clients à offrir l'expérience harmonieuse qu'ils envisagent pour tout public à travers le monde, sans compromis. Notre équipe de joueurs et joueuses du monde entier aide les développeurs, éditeurs et détenteurs de plateformes à mener à bien des milliers de projets d'audio, de localisation, de test et d'expérience joueur, dans les délais et le budget prévus. Pour en savoir plus, visitez games.lionbridge.com. Toutes les personnes qualifiées qui postulent seront considérées pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'origine nationale, un handicap ou le statut de vétéran protégé. Le ou la candidat(e) retenu(e) devra réussir une vérification des antécédents judiciaires, à la satisfaction de Lionbridge. Un casier judiciaire ne constitue pas un empêchement automatique à l'emploi chez Lionbridge; la nature de l'emploi, la gravité du crime et la date de la condamnation seront prises en considération.Briser les barrières. Bâtir des ponts.//Localization Project ManagerCome join the Games Localization team at Lionbridge Games and be a part of the fascinating process of creating new language versions for games. You’ll be joining a group of people working from different parts of South America, North America, Europe, Asia, as well as the global Lionbridge Gaming team from all over the world.What You Will Do:As Project Manager you will be responsible for managing all aspects of localization projects for clients from the gaming industry. Our team delivers translations and works alongside audio, testing and technical teams to deliver the final localized product. Your daily tasks will include:Planning, setting up and delivering projects;Creating budgets and schedules;Communicating with customers to understand their needs and requirements;Assigning tasks to translation and technical teams and making sure everyone’s working together well;Advising customers on localization processes and workflows, including loc engineering, audio, and QA processes;Actively participating in process improvements.Success in this role means you’ve developed good client relationships with your customers and watched over the project costs and revenue to achieve good margins. You’ve also led your project team through the shortest path to top-quality delivery.To Be Successful, You Will Have:Min. 3 years experience in a Project Management role in localization – you’ve managed translation projects from start to finish;Min. 2 years experience working in CAT tools – you know how CAT tools work and have directly worked in at least one such tool;Analytical and problem-solving skills, process-oriented thinking – you see the bigger picture and plan ahead, you make decisions based on the available data, you notice it when things can be done more efficiently, and you’re creative about solutions when something goes wrong;Top-class communication skills, both written and verbal – you easily get your point across;Strong interpersonal and leadership skills – you’re comfortable working in a team and assigning tasks;Customer service skills and experience – the customer is always right, and when they aren’t you are nice about it;Interest in language and linguistic process – you might even get excited about a new type of text to translate or another translation challenge;Proficiency in English in speech and writing – you have no issues primarily using English throughout your day at work;Experience with project financials – you’ve planned budgets and analyzed margins;Very good handle on Excel – whatever you can’t do, you know how to google;Bachelor's degree or equivalent experienceBonus points - considered as an asset:Degree in linguistics or language studies.You’re a gamer and interested in gaming!Knowledge of memoQ;Understanding of the game localization workflow, including testing and audio production.Experience managing multimedia projects (subtitling, voiceover);Knowledge of other languages.In Return, You Can Expect:Flexible working hours;A creative team and friendly atmosphere;Access to a training platform;The chance to work on titles for major names in the gaming industry, alongside a global team of localization experts.Lionbridge Games help our customers deliver the seamless experience they envision to any audience around the world, without compromise. Our team of global gamers helps developers, publishers and platform-holders complete thousands of game audio, localization, testing and other player experience projects on time and on budget. Learn more at games.lionbridge.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The successful candidate will have to pass a criminal background check to Lionbridge’s satisfaction. A criminal record does not constitute an automatic bar to employment at Lionbridge, and the nature of the job, the seriousness of the crime and date of the conviction will be considered.Breaking Barriers. Building Bridges. Show more Show less Seniority level Mid-Senior level Employment type Temporary Job function Quality Assurance, Project Management, and Customer Service Industries Computer Games

Posted 2 weeks, 4 days ago Apply Now →

AI Knowledge Management Lead

Northleaf Capital Partners Remote
Linkedin (Canada)

About Northleaf Capital PartnersNorthleaf is a global private markets investment firm focused on mid-market companies and assets. With US$31 billion in capital commitments raised to date, Northleaf has an established, long-term track record as an investor in private equity, private credit and infrastructure globally.Northleaf’s 300+ person team, located in Toronto, Chicago, London, Los Angeles, Melbourne, Menlo Park, Montreal, New York, Seoul and Tokyo, is focused exclusively on sourcing, evaluating and managing private markets investments. Northleaf manages closed and open-end funds across a range of global private markets strategies and a series of separately managed accounts with customized investment strategies tailored to meet the specific needs of leading institutional investors and family offices. As part of its ambitious growth strategy, Northleaf is also developing specific private markets products and investment solutions for insurance and wealth management clients.Position: AI Knowledge Management LeadThe AI Knowledge Management Lead will make Northleaf's trusted content and institutional knowledge usable for AI-enabled work. As a member of Northleaf’s AI Platform team, you will own the business content architecture and AI-readiness framework for Northleaf's governed knowledge estate, including priority content domains, taxonomy, metadata, source-of-truth rules, content ownership, access expectations, refresh standards and business-area onboarding.Northleaf is pursuing a business-led, platform-enabled AI model. This is a senior business-technical knowledge leadership role, where you will define content standards, readiness criteria and business validation of retrieval quality while partnering with M365, SharePoint, AI/search, data, privacy, security and records specialists on technical implementation and controls.Key ResponsibilitiesEstablish Northleaf's AI-ready knowledge and content architecture, including content domains, SharePoint site/library patterns, knowledge bases, taxonomy, metadata, document-readiness standards, source-of-truth rules, content ownership and refresh cadence.Partner with business teams to identify, prepare and onboard priority content into protected AI-ready knowledge environments for search, agents and repeatable knowledge use.Coordinate content tagging, clean-up, migration readiness and onboarding activities with business owners and platform teams so trusted document sets can support repeatable briefs, searches, reports and knowledge workflows across approved content.Translate business workflows into AI-ready content and retrieval requirements, including source authority, source-of-truth and derivative-content rules, access expectations, sensitivity considerations, metadata requirements, citations, human review points and exception handling.Partner with M365, SharePoint, Purview, AI/search, data and automation specialists on implementation patterns involving SharePoint Premium/Syntex, Microsoft 365 Copilot, Microsoft Foundry, Azure AI Document Intelligence, Azure AI Search, Blob Storage and related components as required.Define business test cases and acceptance criteria to evaluate retrieval quality, search relevance, answer grounding, citation usefulness, source traceability and permissions safety; use feedback and quality measures to refine taxonomy and metadata.Partner with AI data product, agent and automation leads to ensure document-based workflows, extracted-data outputs and reusable AI patterns are grounded in approved, well-structured content.Support agents, document-processing flows and scheduled synthesis/reporting by defining the content requirements, source rules and quality checks needed for reusable workflow patterns.Create repeatable playbooks, onboarding materials, ownership practices and office-hours support so business teams can progressively adopt content and knowledge standards without relying on one-off central support.Track content-readiness progress, business-team onboarding, quality issues, backlog priorities, ownership gaps and foundation delivery milestones; communicate practical risks, dependencies and recommendations to leadership and partner teams.Qualifications12+ years of experience across knowledge management, information architecture, enterprise content management, enterprise search, digital workplace, document governance or related transformation roles.Demonstrated experience designing and implementing taxonomies, metadata models, document ownership structures, content lifecycle processes, access/permission models, content standards and business stewardship practices.Strong working knowledge of SharePoint content architecture and governance, including sites, libraries, permissions, metadata and content lifecycle; familiarity with Teams, Microsoft Search, Copilot, Purview, Power Platform, SharePoint Premium/Syntex or comparable knowledge and content-management capabilities is an asset.Practical AI retrieval literacy, including how source quality, document structure, metadata, permissions, OCR/extraction, chunking, search relevance, grounding and citations affect AI-generated outputs.Ability to partner credibly with platform and engineering specialists on Azure/Microsoft capabilities such as Microsoft Foundry, Azure AI Document Intelligence, Azure AI Search, Blob Storage, data connectors, document-processing pipelines and agent workflows. Hands-on AI or cloud engineering is not required, but the ability to define requirements and evaluate output quality is essential.Experience working in a regulated, confidential and document-intensive environment; private markets, asset management, banking, pension, insurance, legal, professional services or consulting experience is strongly preferred.Strong business-facing stakeholder management skills, with the ability to translate technical and information-management concepts into practical workflows for investment and corporate teams.Excellent written and verbal communication skills, strong judgment, attention to detail and the ability to influence without direct authority in a collaborative, high-integrity environment.University degree or equivalent experience in information management, library and information science, business, technology, data, knowledge management or a related field.LocationToronto, CanadaWhat Sets Us ApartAt Northleaf Capital Partners, you’ll be joining a leading global private markets investment firm with a differentiated platform across mid-market private equity, private credit, and infrastructure. Our integrated approach and long-term perspective have made us a partner of choice to a global base of institutional investors – and that begins with our exceptional team of professionals.At our core, our culture is built on the foundation of trust, openness, respect, integrity, and professionalism. These values guide every interaction with our investors, our partners, and one another. We are focused on building long-term relationships and creating a collaborative, professional environment where everyone feels supported and valued.We foster a collegial and non-hierarchical workplace where ideas are valued, decision-making is grounded in data, and individuals are empowered to contribute meaningfully. Our success depends on an engaged and inclusive workforce, and we invest in fostering that culture. We celebrate the diverse backgrounds, perspectives, and experiences of our team members and are committed to ensuring a workplace built on inclusion and shared success.We celebrate achievements, encourage teamwork, and work hard to cultivate a sense of community to achieve strong results. Our competitive total rewards package features an employer-funded benefits plan, an attractive retirement offering, which includes a group retirement plan and the ability to invest in Northleaf funds on a no fee/no carry basis, and a range of valuable perks such as fitness and wellness reimbursement, charitable donation matching, and tuition assistance. We also support flexible working arrangements, with up to two remote days per week and the option for fully remote for up to two weeks per year.ContactInterested candidates are asked to apply on Northleaf Careers. Only those selected to be interviewed will be contacted.Applications will be reviewed using Northleaf’s recruitment standards to ensure a fair and consistent experience. Our recruitment team will personally review your resume and application. We may use artificial intelligence to help identify the skills and qualities that matter most to our business through candidate sourcing. We are committed to safeguarding your privacy and using AI responsibly throughout the process.Northleaf Capital Partners is committed to providing an inclusive and accessible candidate experience. Should you require accommodations during the selection process, please do not hesitate to let us know and suitable arrangements will be made. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Finance Industries Investment Management

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UX Writer (6 month contract)

The Home Depot Canada Remote
Linkedin (Canada)

Pay Range: $65,000 - $95,000At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.At Home Depot Canada, the UX Writer is responsible for planning, creating, organizing, editing, and structuring the content and copy our customers encounter when navigating their way around homedepot.ca and our mobile applications. This copy is crucial in guiding the customer and helping them complete their product research and/or purchase and ensuring that the user experience is as smooth as possible.The UX writer is involved in the design process from the very beginning. They work with designers, researchers, strategists, product owners and other key business stakeholders to create customer-focused copy that works harmoniously with the product layout, consistently across multiple touchpoints.Key ResponsibilitiesDelivery and ExecutionWrite clear, consistent, concise product copy (instructional, notifications, purchase flows, error messages, and more). Ensure that site content is user-focused and consistent in style, tone, format, and quality. Effectively manage multiple projects and deadlines. Have a deep understanding of product areas and demonstrate how copy recommendations fit with product goals. Find smart ways to use data to evaluate and improve content. Conduct user research to test the effectiveness of copy and build a strong sense of empathy for the target audience. Create and help maintain writing guidelines that are in line with The Home Depot’s brand and voice. Develop messaging with an eye toward accessibility. Manage and deliver copy translation. QA and User Acceptance Testing of content. Present copy and decision rationales to cross-functional teams and key stakeholders, facilitating a shared understanding of user experience goals. CollaborationCollaborate with designers, researchers, product managers, legal counsel and engineers to create meaningful, human experiences. Work with vendors, external and internal partners where necessary for project execution. Obtain copy approval as needed; make edits as necessary. Support the E-commerce team with copywriting for presentations and other internal and external projects when necessary. CompetenciesCollaboratesAction OrientedCommunicates EffectivelyPlans and Aligns SkillsStrong influence, interpersonal skillsOrganizational skillsProblem-solving and critical thinking skillsProject and change managementTechnical/UX Writing Direct Manager/Direct ReportsTypically reports to Manager, UX or Lead, UXNo direct reportsTravel RequirementsIn-person, 5 days a week (Monday to Friday)Physical RequirementsExtended SittingHybrid WorkWorking from Toronto Store Support Centre location 4x per week (subject to change) Working ConditionsWorking in an office setting: computer work, camera on virtual meetingsMinimum EducationUniversity/College degree in a related area of study, or equivalent experience Minimum Years Of Work Experience3-5 years of experience in copywriting, editorial, or mass communications.Minimum Leadership ExperienceN/A CertificationsN/AOther Requirements/AssetsExperience writing/editing for digital platforms (web, email, mobile, applications). Technical writing experience is an asset. Understanding of industry and UX principles and best practices is a strong asset. Strong attention to detail is a must. Ability to switch between multiple projects, audiences, channels, and scopes. Ability to work with minimal supervision and under very tight deadlines. Passionate about working in a customer-centric, multi-channel environment, and collaborating across departments and teams. Experience working in ecommerce or a retail organization is an asset. Good oral communication skills required for working with internal & external partners. Ability to translate complex information into easy-to-understand instructions. Proven ability to build consensus and work effectively within a cross-departmental team is required.Previous omnichannel retail or eCommerce experience.In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Retail

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Lead Content Designer

Creative Niche Remote
Linkedin (Canada)

Active Opportunity Track: This position maps directly to the Content Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Senior Developer Relations Manager - AI Agents

NVIDIA Remote
Linkedin (USA)

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Associate Technical Writer

Medtronic Remote
Linkedin (USA)

We anticipate the application window for this opening will close on - 27 Aug 2026Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.A Day in the LifeThe Electro Physiology Technologies business unit is focused on advancing innovative solutions that support the diagnosis and treatment of cardiac rhythm disorders. The team works collaboratively to develop, deliver, and improve technologies that help clinicians provide effective patient care. Operating in a fast-paced, highly regulated environment, the business unit emphasizes quality, innovation, cross-functional partnership, and continuous improvement to support both customer needs and long-term business success.At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This position will be based in Mounds View, MN.In this exciting role as an Associate Technical Writer, you will support the development and maintenance of customer-facing product documentation, including Instructions For Use (IFUs), user guides, and other labeling that accompanies medical device products. Working closely with experienced technical writers and cross-functional partners, you will help ensure labeling documentation is accurate, consistent, and compliant with Medtronic quality and regulatory requirements.This role is ideal for someone early in their career who has strong writing, organizational, and analytical skills and is interested in developing expertise in technical communication within a regulated industry. You will gain hands-on experience with labeling processes, content management systems, change management activities, and product lifecycle documentation while building the foundation needed to grow into an independent Technical Writer role.Role And ResponsibilitiesResponsibilities may include the following and other duties may be assigned:Support the development and maintenance of medical device labeling, including instructions for use (IFUs), user guides, and related product documentation.Assist technical writers with document updates, revisions, redlines, and content verification activities.Create and maintain change tables, traceability documentation, and other supporting project records.Support labeling change orders and related documentation activities within product lifecycle management systems.Assist with content publishing and document management activities using Medtronic authoring and publishing tools.Coordinate document reviews and consolidate reviewer feedback from cross-functional stakeholders.Help maintain documentation required to support quality and regulatory compliance processes.Learn and apply technical writing principles to communicate complex information clearly and effectively.Collaborate with technical writers, engineers, regulatory specialists, quality representatives, and subject matter experts.Support translation coordination and tracking activities for approved labeling updates.Maintain accurate records and documentation in accordance with quality system requirements.Participate in departmental initiatives, training activities, and continuous improvement efforts.Develop an understanding of applicable regulations, standards, and Medtronic processes that govern labeling development.Progressively assume responsibility for sustaining labeling projects under the guidance of experienced technical writers.Additional tasks as assigned.Must Have (Minimum Requirements)To be considered for this role, the minimum requirements must be evident on your resume.Bachelor's degree in Technical Communication, English, Journalism, Communications, Life Sciences, Engineering, or a related field.Nice To Have (Preferred Qualifications)Experience creating, editing, reviewing, or maintaining technical, scientific, engineering, academic, or business documentation.Experience using Microsoft Word features such as Track Changes, comments, styles, cross-references, tables, and document formatting.Experience proofreading documents and incorporating feedback from multiple reviewers.Experience working with document control, version control, revision tracking, or change management processes.Experience creating and maintaining detailed documentation, reports, spreadsheets, databases, or records requiring a high degree of accuracy.Familiarity with content management systems (CMS), document management systems (DMS), publishing tools, or product lifecycle management (PLM) systems.Experience using structured templates, style guides, or documentation standards.Coursework or experience involving technical communication, scientific writing, engineering documentation, journalism, instructional design, or content development.Familiarity with XML, structured authoring, markup languages, or digital publishing workflows.Experience coordinating information or deliverables across multiple stakeholders, reviewers, or functional teams.Experience supporting process documentation, quality documentation, regulatory documentation, or compliance-related activities.Experience organizing and tracking multiple assignments, deliverables, or deadlines simultaneously.Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Copilot.Experience using AI to develop documentation and execute tasks.Experience identifying document inconsistencies, formatting issues, or data discrepancies and resolving them accurately.Ability to learn new software applications, business processes, and documentation systems quickly.Interest in developing a career in technical communication within the medical device or other regulated industries.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R.214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.‌Recruitment Fraud AlertWe are aware of phishing scams targeting job seekers. Please keep the following in mind:Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.‌Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$58,400.00 - $87,600.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others)The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic Benefits And Compensation PlansIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Pharmaceutical Manufacturing

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Technical Writer - Manufacturing

Applicantz Remote
Linkedin (USA)

Direct message the job poster from Applicantz Seerat Mahajan Seerat Mahajan Delivery Lead @ Applicantz | Recruitment | HR & Digital Transformation | Gen AI This is a hybrid role in Tualatin, OR 97062.Looking for a Senior Technical Writer to support the development and maintenance of high-quality manufacturing documentation for complex products and systems. This role will work closely with Manufacturing, Engineering, and Quality teams to create clear, accurate work instructions, assembly documentation, and test procedures that support production operations and continuous process improvement.Skills:Bachelor's degree in Engineering, Technical Writing, Manufacturing, or a related field (or equivalent experience).2+ years of experience in technical writing, manufacturing engineering, or a manufacturing environment.Experience creating manufacturing work instructions, assembly documentation, or technical procedures.Strong written and verbal communication skills with the ability to present technical information clearly.Ability to interpret engineering drawings, schematics, and technical documentation.Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.Experience auditing documentation for compliance with engineering and quality requirements.Duties:Create, update, and maintain manufacturing work instructions, assembly procedures, and test documentation.Collaborate with Manufacturing, Engineering, and Quality teams to capture and document production processes.Research and translate technical information into clear written and visual instructions for manufacturing personnel.Review engineering drawings, schematics, 3D models, layouts, and technical specifications to develop documentation.Support manufacturing builds by auditing work instructions and ensuring compliance with engineering requirements.Maintain documentation revisions resulting from manufacturing escalations and engineering changes.Assist with continuous improvement initiatives by identifying opportunities to enhance manufacturing documentation and workflows.Train and guide technicians during work instruction audits and documentation updates.Ensure all documentation complies with company quality standards and customer requirements.Support process improvements and documentation standardization across manufacturing operations Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Engineering and Manufacturing Industries Semiconductor Manufacturing

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Technical Writer II

Andersen Corporation Remote
Linkedin (USA)

Andersen Corporation SummaryAt Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.Job DescriptionPOSITION SUMMARY:To compose technical communications from product engineers and process engineers for business partners and customers.To create new or edit existing technical documents such as reference manuals, training materials, technical reports, Web pages, multimedia presentations, parts lists, instruction guides, and other related materials.Primary ResponsibilitiesResponsible for the design, layout and formatting of materials using illustrative, typographic, photographic, and graphic elements. Create visual solutions that ensure that all design solutions reflect Andersen's branding strategy and meet objectives on time and on budget.Assist in providing expertise to develop and maintain Andersen corporate technical documentation.Assist in the identification and analysis of business area needs.Assist in the study of data and conduct in-depth interviews with subject matter experts to understand the products and procedures.Assist in providing organizational content and spearhead efforts to fill them. Index and cross-reference documents such as bulletins and manuals.Produce or arrange for illustrations, charts, and photographs to be included in publications.Edit, standardize, and revise material prepared by other writers, illustrators, or personnel.Prepare layout of material for publication.Prepare rough drafts of the publication for review with the project staff and customers.Edit and proofread all research reports.Create and assist in maintaining information resident on the internal/external Andersen websites.Provide training as required.Integration of training documentation to support Andersen Corporate University training development.Assist in establishing and maintaining process standards related to technical publications.Understand enterprise change processes and requirements in support of technical publication needs.Interface with application specialists to assist in the generation of reports for audit and reporting of metrics to support the organization.Qualifications And SkillsMinimum QualificationsBachelor's degree in communications, engineering, technical or related discipline with no experience or an Associate of Science Degree with a minimum of 5 years of experience in related areas of work or equivalent combination of education and work experience.Andersen Product Knowledge expertise preferred.Technical QualificationsProficient knowledge of Adobe Suite (Photoshop, Illustrator, and InDesign).Proficient knowledge of Microsoft Office suite of tools.Product Lifecycle Management (PLM) software knowledge preferred.Pay Range$62,960.00 - $94,440.00Culture And BenefitsAt Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing* Medical, Dental and Vision Coverage* Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave* Career Growth Planning & Nationwide Career Opportunities For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact HRCompliance@andersencorp.com.We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Building Materials

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Staff Content Designer

bolt.new Remote
Linkedin (USA)

🚀 About UsWe’re Bolt.new by StackBlitz!We’re the team that brought you WebContainers, the first-of-its-kind technology that made it possible to run Node.js right inside your browser. That breakthrough kicked off our journey in 2019, and it’s what powers the blazing-fast online IDE used by over 1 million developers every month.But we didn’t stop there. We doubled down on everything we learned and built Bolt.new — the fastest way to go from idea to production without writing traditional code. It’s a next-gen, AI-powered app builder that helps you create, edit, and deploy full-stack web and mobile apps instantly, right in your browser. No installs. No setup. Just smart automation and instant dev environments that let you move at the speed of thought.We’re a fully remote team, globally distributed, deeply collaborative, and seriously passionate about building the future of software development.This is your chance to join a small team with a big vision. If you love shipping fast, solving real problems, and pushing the boundaries of what’s possible, we’d love to meet you.✨ About This OpportunityBolt is a product made of language. People describe what they want in words, an agent builds it, and they judge the result without ever reading the code. That makes our words load-bearing in a way they aren't in most products. It also means there's real craft available in nearly every surface, because we've grown fast and written as we go. Nobody is ahead of you in deciding what great looks like.You'll be the first content designer at Bolt, and the job has two halves.Own content as a discipline. Define the standard: the voice, the patterns, the vocabulary, and the reasons behind them. Then raise the bar on everyone else's words, most of which come from people who aren't designers. Your value here is leverage, not volume. Success looks like PMs and engineers writing better content without you in the room.Ship content-led features end to end, on your own. Not on day one. We have real content debt, and your first months go to the standard. After that, this becomes the other half of the job: feature onboarding, in-product education, the moments where a value prop has to land. Nobody is assigned to turn your thinking into screens. You're the design DRI, in Figma or with agentic tools, through to shipped.We move fast, and the problems are ambiguous. If the second half reads as daunting rather than fun, this isn't your role. If it's the job you've been waiting for someone to hand you, we should talk.🛠️ How You'll ContributeSet the standard and make it the default. Define Bolt's product voice, terminology, and patterns for the moments that repeat: prompts, errors, empty states, permissions, billing, settings. Then put it where the work happens, in the design system, in components, in internal agents, so good copy holds up at the speed we ship.Raise the bar on everyone's words. Review writing from across the company and give feedback that improves people's judgment, not only the sentence in front of you.Own the content strategy. Bring a point of view on what we should say, when, and how much. Shape product direction from problem definition rather than copy-editing at the end.Ship content-led features end to end. Feature onboarding, in-product education, the moments where a value prop has to land. You're the design DRI: you scope it, design it in Figma or build it with agentic tools, and drive it through implementation without a product design partner.Work across the whole lifecycle. Partner with Marketing and CX so that what we say before someone arrives, inside the product, and after they hit a problem all reinforce each other.💡 QualificationsA portfolio of product content work with at least two examples where you can show the problem, your reasoning, what you rejected, and what changed after it shipped. Complex products, real scale. We care more about judgment than polish.You can take a content-led feature from problem to shipped without a product designer. That means designing it in Figma, or building it with agentic tools, to a standard we'd actually ship. If your process depends on someone else turning your words into screens, this role will frustrate us both.You've built a standard, a system, or a set of guidelines that other people actually used. Bonus points if you've watched one fail and can explain why.You can give feedback that lands, including to people outside design who didn't ask for it and don't share your vocabulary, and to other writers as a peer rather than a manager.Strong verbal and written English communication skills are required, as this role involves frequent collaboration with team members, stakeholders, and customers where English is the primary working language.🎯 Bonus PointsStartup or small team experience. You are not just one of many!Experience shaping AI tools, or writing for products where the interface is a conversation.Experience writing for product, marketing and support content, or migrating knowledge between them.Consumer product experience.📌 A Few NotesYou do not need a college degree to apply You do not need to be located in the U.S. — we’re remote-friendly You do not need to meet every qualification listed above Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

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Senior Technical Writer

Gainwell Technologies Remote
Linkedin (USA)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.Your role in our missionEssential Job FunctionsResearches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way. Determines the scope and timeline of new documentation projects in order to plan projects. Coordinates project plans, determines resources, etc. Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research complex technical information for use in complex documentation. Writes, organizes, enters and compiles complex online help files to support end users. Creates, compiles, and delivers complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes. Assists in establishing style guidelines and standards for texts and illustrations to meet business needs. Provides leadership and work guidance to less experienced personnel. Basic QualificationsWhat we're looking forBachelor's degree or equivalent combination of education and experienceBachelor's degree in communications, journalism, technical writing or related field preferredSix or more years of technical writing experienceExperience working with desktop publishing, word processing, and on-line documentation softwareExperience working with industry writing style such as grammar, sentence form, and structureExperience working with company software productsOther QualificationsStrong communication skillsPersonal computer and business solutions software skillsStrong proofreading and editing skillsAbility to convert technical knowledge into easily understood termsAbility to work independently and as part of a teamWhat You Should Expect In This RoleRemote-based opportunity within the United StatesOpportunities to travel through your work (0-10%)Video cameras must be used during all interviews, as well as during the initial week of orientationThe deadline to submit applications for this posting is 8/30/2026The pay range for this position is $66,200.00 - $94,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Posted 2 weeks, 4 days ago Apply Now →

Position DescriptionSeattle Public Utilities (SPU) has an exciting opportunity for a professional to join our Customer Care Division, as a Term Limited Temporary (TLT) Genesys Knowledge Base Advisor. In 2025, SPU’s contact centers launched the Genesys Cloud CX platform, opening a wide array of options to improve the experience of our agents and customers. One of the features currently being implemented is Genesys’s Knowledge Workbench with Agent Copilot – an AI-powered knowledge base designed to assist agents during and after interactions with customers.The TLT Genesys Knowledge Base Advisor position will take the lead on all aspects of the Knowledge Workbench and Agent Copilot implementation. They will be responsible for: developing a knowledge article structure that is optimized for Genesys Cloud AI, designing and leading a testing/pilot program with data/metrics to validate the effectiveness of the new article structure and the Agent Copilot platform, creating a process and timeline for updating and migrating all required knowledge content, a clear knowledge base governance process, routine audit cycles, and a mechanism for evaluating knowledge base effectiveness for continuous improvement.In addition, the position will be responsible for overseeing the work of two consultants who will be optimizing all knowledge content and loading/testing the content in Genesys Cloud. Completing this work will allow the Division to implement the Genesys Cloud knowledge solution, and will ensure long-term operational continuity.This temporary assignment is fully benefitted and expected to last up to 35 months.About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.6 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations. For more information about Seattle Public Utilities (SPU), checkout the following:SPU WebsiteSPU Workplace ExpectationsStrategic Business Plan SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.Job ResponsibilitiesPrimary Responsibilities For The TLT Genesys Knowledge Base AdvisorResearch best practices and Genesys Cloud product documentation to design a knowledge article structure that is optimized for Genesys Cloud AI, and can also be effectively used by agents.Establish enterprise information architecture, metadata frameworks, and structured content taxonomy to ensure operational documentation is optimized for search indexing, cross-platform interoperability, and AI retrieval.Design a testing/pilot program that will result in data/metrics and user feedback to validate the effectiveness of the new article structure in Genesys Cloud.Partner with Seattle IT and Genesys Cloud Developers to create a process and timeline for creating, updating, and testing all required knowledge content.Develop a process to keep the existing and new knowledge content aligned and accurate during the implementation of the Genesys knowledge solution.Oversee the work of two consultants who will optimize all existing knowledge content and load/format content in Genesys Cloud.Create a clear knowledge base governance process with routine audit cycles.Implement a mechanism for ongoing evaluation of knowledge base effectiveness for continuous improvement.Provide thorough and clear documentation of all knowledge related processes and guidelines to ensure long-term operational continuity. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.QualificationsExperience: Three (3) years managing an enterprise knowledge base with structured taxonomy and articles that require frequent operational updates. Experience should include creating technical documentation, process documentation, user guides, and/or customer-facing content, intended for human and/or AI consumption.Education: Bachelor's degree in Information Technology, Business Administration, Public Administration or another related discipline OR, if no degree two (2) additional years of relevant experience.Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.Desired QualificationsDocumented work experience implementing software applications or implementing new features in an existing application.Experience with Genesys Cloud CX content center platform and the Genesys Knowledge Workbench and Agent Copilot solution, or similar AI-powered knowledge base solutions.Experience designing structured content models, metadata schemas, and taxonomy frameworks for search optimization and AI/Natural Language Processing retrieval.Demonstrated ability to drive continuous knowledge base improvements by utilizing knowledge retrieval analytics, user feedback, and system performance metrics.Ability and desire to learn Contact Center Agent proceduresStrong presentation and facilitation skills Highly organized and detail focusedStrong communication skills, both written and oral Additional InformationIn addition to fully completing the online application, we require candidates to attach a current resume, and cover letter describing your work experience(s) and how that makes you a good candidate for this role.The full salary range for this position is $51.88 per hour - $77.82 per hour.Workplace Environment/Expectation: This position allows for the flexibility of a hybrid work schedule. City employees will have the option to work remotely two days a week. Individual schedules will be agreed upon by the employee and their supervisor.Who may apply: This position is open to all qualified candidates.The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits.If you have any questions, please contact Heather Baldwin-Stewart atHeather.BaldwinStewart@seattle.gov Show more Show less Seniority level Mid-Senior level Employment type Temporary Job function Other Industries Government Administration

Posted 2 weeks, 4 days ago Apply Now →

Knowledge Manager with Security Clearance

Integral Federal, Inc. Remote
Linkedin (USA)

Overview The Knowledge Manager is r esponsible for developing, maintaining, and governing knowledge assets to support the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) deliver secure, reliable, and effective Information Technology (IT) solutions that support the Department's mission . ResponsibilitiesSupports onboarding, training, operational continuity, release readiness, and transition activities by organizing, curating, and publishing knowledge artifacts in alignment with VA standardsDevelop and maintain documentation, user guidance, training materials, and procedural artifacts supporting system usage and adoption.Ensure all product data and artifacts are updated daily in VA ‑ approved repositories (e.g., Jira, GitHub), providing a single authoritative source of truth.Organize and maintain configuration ‑ managed artifacts, including operations manuals, test plans, change documentation, and engineering artifactsSupport comprehensive documentation of requirements, change orders, configurable items, risks, impediments, and test results to ensure full traceability across the SDLC.Contribute to onboarding and user training through documentation, knowledge guides, and process materials.Support training and functional user preparation for new releases and features, including updates to user-facing documentation and job aidsEnsure alignment of knowledge assets with PI Planning, Sprint planning, and release activities. (Supported across Agile and Systems Team documentation requirements). Qualifications Required:Bachelor's Degree in computer science or an IT-related degree with 7-10 years' experienceExperience creating and maintaining system documentation, training materials, and procedural artifacts.Experience supporting onboarding, operational documentation, and user readiness.Experience ensuring compliance with VA SDLC, RMF, NIST, and enterprise architecture documentation requirements.Experience maintaining artifact traceability and organizing materials within enterprise repositories (e.g., Jira, GitHub, Confluence).Excellent technical writing and documentation skills.Knowledge of Agile, DevSecOps, and SDLC documentation workflows.Public Trust Preferred:Knowledge Management certification (KM Institute or equivalent).Technical Writing certification.SAFe/Agile certifications (SP, PO/PM, SSM).ITIL Foundation (for service documentation alignment). Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes:Medical, Dental & Vision InsuranceFlexible Spending AccountsShort-Term and Long-Term Disability InsuranceLife InsurancePaid Time Off & HolidaysEarned Bonuses & AwardsProfessional Training ReimbursementEmployee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Technology & Services

Posted 2 weeks, 4 days ago Apply Now →

Knowledge Manager

Integral Federal, Inc. Remote
Linkedin (USA)

The Knowledge Manager is responsible for developing, maintaining, and governing knowledge assets to support the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) deliver secure, reliable, and effective Information Technology (IT) solutions that support the Department’s mission.Supports onboarding, training, operational continuity, release readiness, and transition activities by organizing, curating, and publishing knowledge artifacts in alignment with VA standardsDevelop and maintain documentation, user guidance, training materials, and procedural artifacts supporting system usage and adoption. Ensure all product data and artifacts are updated daily in VA‑approved repositories (e.g., Jira, GitHub), providing a single authoritative source of truth. Organize and maintain configuration‑managed artifacts, including operations manuals, test plans, change documentation, and engineering artifactsSupport comprehensive documentation of requirements, change orders, configurable items, risks, impediments, and test results to ensure full traceability across the SDLC. Contribute to onboarding and user training through documentation, knowledge guides, and process materials. Support training and functional user preparation for new releases and features, including updates to user-facing documentation and job aidsEnsure alignment of knowledge assets with PI Planning, Sprint planning, and release activities. (Supported across Agile and Systems Team documentation requirements).RequiredBachelor’s Degree in computer science or an IT-related degree with 7-10 years’ experienceExperience creating and maintaining system documentation, training materials, and procedural artifacts. Experience supporting onboarding, operational documentation, and user readiness.Experience ensuring compliance with VA SDLC, RMF, NIST, and enterprise architecture documentation requirements. Experience maintaining artifact traceability and organizing materials within enterprise repositories (e.g., Jira, GitHub, Confluence).Excellent technical writing and documentation skills.Knowledge of Agile, DevSecOps, and SDLC documentation workflows.Public TrustPreferredKnowledge Management certification (KM Institute or equivalent).Technical Writing certification.SAFe/Agile certifications (SP, PO/PM, SSM).ITIL Foundation (for service documentation alignment). Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.Integral is headquartered in McLean, VA and serves clients throughout the country.We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!Our package also includes Medical, Dental & Vision Insurance Flexible Spending Accounts Short-Term and Long-Term Disability Insurance Life Insurance Paid Time Off & Holidays Earned Bonuses & Awards Professional Training Reimbursement Employee Assistance ProgramEqual Opportunity Employer/Protected Veteran/Disability Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Technology & Services

Posted 2 weeks, 4 days ago Apply Now →

Knowledge Management Specialist

EverDriven Remote
Linkedin (USA)

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.Position Summary:We are seeking a highly organized and detail-oriented Knowledge Management Specialist / SOP Creation Specialist to join our Operations team. This role will be responsible for supporting the development, documentation, and maintenance of Standard Operating Procedures (SOPs) as well as ownership of the operations knowledge base platform to enable consistent execution of business processes across the organization. The ideal candidate is a motivated self-starter with strong writing skills, a keen eye for detail, and an interest in operational excellence.Salary Range: $60,000-$70,000/year, based on experience + bonus potentialLocation - Greenwood Village, CO. 4 days in office, 1 day remoteResponsibilities:SOP Development & Maintenance: Ownership over drafting, formatting, and updating SOPs to ensure clarity, accuracy, and accessibility.Playbook Creation & Maintenance: Support operations leaders in creating and maintaining role-specific playbooks. Process Documentation: Collaborate with the Business Process Improvement team to capture workflows and translate them into structured documentation and process maps.Governance & Version Control: Maintain version history, approval records, and ensure alignment with compliance and internal standards.Knowledge Management: Contribute to building and organizing a centralized repository for SOPs and related operational documents.Cross-Functional Collaboration: Partner with teams across Operations, Sales, Customer Success, and other departments to ensure procedures reflect best practices.Continuous Improvement: Gather user feedback and recommend enhancements to the Business process Improvement team to streamline and optimize documented processes.Requirements:Education & Experience – Bachelor’s degree in Business Administration, Communications, Operations Management, or related field (or equivalent experience), plus 1–2 years in operations, documentation, or knowledge management.Documentation Expertise – Demonstrated ability to develop and maintain SOPs, playbooks, process maps, and other structured documentation.Tools & Systems – Proficiency with Microsoft Office, Google Workspace, and process mapping tools (e.g., Lucidchart, Visio, Miro); familiarity with project management platforms (e.g., Asana, Jira, Monday.com, Smartsheet).Communication Skills – Proven ability to simplify complex processes through clear written and verbal communication, following style guides or templates.Organization & Prioritization – Strong organizational skills with the ability to manage multiple projects in a fast-paced environment while maintaining attention to detail.Preferred Qualifications:Familiarity with knowledge management platforms or content management systems.Understanding of SOP frameworks, documentation standards, or compliance-driven documentation requirements.Experience supporting process improvement initiatives or contributing to operational efficiency projects.Familiarity with taxonomy design and content tagging to improve searchability.Experience applying version control and governance frameworks (e.g., maintaining approval workflows, audit trails).Success Measures:SOPs are developed and maintained in alignment with organizational standards.Processes are documented in a clear, consistent, and accessible format.Cross-functional stakeholders report improved efficiency and consistency in execution.The role contributes to building a culture of operational discipline and continuous improvement.Benefits:Medical, Dental, Vision insuranceVirtual Doctor Visits with $0 Co-PayLife Insurance (company paid)Short Term Disability Insurance (company paid)Long-Term Disability Insurance (company paid)Flexible Time Off (FTO)Paid HolidaysPaid Time to VolunteerFlex Spending Account (FSA)401K Plan (with an awesome employer match!)Employee Assistance ProgramEmployee Discounts ProgramEqual Opportunity EmployerEverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.Visit our website and learn more about us at www.EverDriven.com Show more Show less Seniority level Entry level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Technology, Information and Internet

Posted 2 weeks, 4 days ago Apply Now →

Specialist - Policy Process & Knowledge Management

Frontier Airlines Remote
Linkedin (USA)

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Posted 2 weeks, 4 days ago Apply Now →

Knowledge Management Specialist

Acro Service Corp Remote
Linkedin (USA)

Direct message the job poster from Acro Service Corp Goldi Jain Goldi Jain Assistant Manager Recruitment at Acro Service Corp • Position is 100% remote.Collaborate with cross-functional teams and third-party vendors to gather, organize, and maintain knowledge assets.• Review content for accuracy, update outdated information, and remove obsolete content.• Establish governance standards and maintain database hygiene.• Track knowledge base effectiveness through accuracy, usage, findability, and overall impact metrics.• Weekly meetings with leadership to review progress and priorities.• Workload will be high initially while information is centralized, with periodic spikes as new products launch or vendor relationships are introduced.• Extension opportunities will depend on performance, budget, and business needs.Candidate Requirements• 5+ years of experience in Knowledge Management, Content Operations, Documentation Management, or similar fields.• Bachelor's degree preferred but not required; equivalent experience with a high school diploma is acceptable.• Strong knowledge management architecture experience preferred over technical writing experience.• Renewable energy or EV industry experience is a plus.3 must-have hard skills1 Program Management2 Knowledge and Information Management3 Technical communication Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing Industries Manufacturing

Posted 2 weeks, 4 days ago Apply Now →

Content Strategy and Governance Manager

Rockwell Automation Remote
Linkedin (USA)

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Assistant Director, Knowledge Management & Comm

CLM Dallas Chapter Remote
Linkedin (USA)

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Posted 2 weeks, 4 days ago Apply Now →

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