Documentation Leadership & Technical Writing Manager Jobs

Reed Technology is supporting a company based in Edinburgh, as they look to hire a Senior Content Designer. In this role you'll work alongside a multidisciplinary team and help shape and improve public services through clear, accessible and evidence-led content. Key responsibilities: Plan, lead and deliver content design work for public sector projects. Write, edit and improve clear, accessible content for digital and offline services. Work with user researchers, service designers, product mana…

SC Cleared Content Designer (Contract) Rate: £350-£380 per day IR35 Status: Outside IR35 Contract Length: Initial 6-month contract Location: Hybrid / Primarily Remote Security Clearance: Active SC Clearance required The Opportunity We are seeking an experienced SC Cleared Content Designer to join a major public sector digital transformation programme delivering user-centred, accessible services. Working within a multidisciplinary team, you will lead content design activities across complex digi…

UNITECH ENGINEERING LTD VACANCY TECHNICAL WRITER / AUTHOR RAF-4229 Unitech Engineering Ltd is the leading supplier of high-quality stainless steel and aluminium equipment for the food, beverage, pharmaceutical and other hygiene conscious industries. We are currently looking to recruit an experienced Technical Writer / Author to join our team. This role would also suit somebody who has previously worked as a manual writer. Interested in finding out more? If you feel that you have the skills and …

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Are you ready to take your career to the next level? Thermo Fisher Scientific Inc., the world leader in serving science, is seeking a QC Documentation Specialist who demonstrates exceptional work behaviors to join our exceptional team. As a global organization dedicated to enabling our customers to make the world healthier, cleaner, and safer, we offer unparalleled opportunities for growth and development. With our industry-leadin…

Missione Supportare la crescita del business Clariter attraverso la gestione end-to-end delle gare e delle offerte commerciali complesse, redigendo documentazione técnica e commerciale di alta qualità, in autonomia e in stretta collaborazione con il Delivery Manager e la struttura técnica. Le tue responsabilità - Analizzare capitolati, RFP, RFQ e documentazione di gara, individuando requisiti tecnici, vincoli e criteri di valutazione. - Progettare e redigere in autonomia proposte tecniche e com…

Billingual Regional Content Strategy Senior ManagerAn established organisation is seeking a bilingual Content & Editorial Strategist to drive content strategy, storytelling and audience engagement across digital platforms. Key ResponsibilitiesDevelop and execute content strategy aligned to business objectivesLead editorial planning and shape compelling brand narrativesPartner with senior stakeholders and cross-functional teams to identify and develop storiesProvide editorial direction across English and Chinese contentDrive content performance and audience engagement across regional marketsRequirementsProven experience in content marketing, editorial, content strategy or storytellingStrong editorial judgement and storytelling capabilitiesFluent in English and Mandarin, with the ability to review and understand Chinese-language contentStrong understanding of the Chinese social media ecosystem (e.g. WeChat, Xiaohongshu, Douyin)Regional exposure is highly preferredStrong stakeholder management and influencing skillsProactive, hands-on and comfortable working in a fast-paced environment with evolving briefsAgency background preferredIdeal Candidate This role suits a content marketer or content strategist rather than a traditional corporate communications professional. You are a self-starter who enjoys turning ideas into impactful content and thrives in a dynamic, high-ownership environment.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Education

Direct message the job poster from nineDots.io Adam Kamal Adam Kamal Regional Manager - Bahrain/Middle East | Football Shirt Fanatic | Hip-Hop Head | Bad Golfer @ nineDots.io Developer Relations EngineerAI Infrastructure - Developer Tools - APAC GrowthAI agents are now writing, testing, and running code inside real products. That creates a new infrastructure layer: fast, isolated runtime environments that developers can spin up through an API.This company is building that layer. Its platform gives engineering teams secure cloud sandboxes for AI agents, coding tools, CI/CD workflows, and reinforcement learning environments. Customers range from fast-moving AI startups to some of the world’s largest technology and enterprise organisations.The client can only consider Singapore citizens and permanent residents for this role.The RoleAs a Developer Relations Engineer, you will help developers understand, adopt, and build with the platform across APAC.This is not a traditional DevRel role focused only on community or content. You need to be able to write code, test the product, build integrations, explain technical ideas clearly, and represent the company at developer events.You will work closely with engineering, product, partnerships, and go-to-market teams. One day you might be writing technical documentation or building a demo integration. Another day you might be speaking at an event in Singapore, Tokyo, Kuala Lumpur, or Sydney.The role suits someone who enjoys being technical, visible, and close to the market.What You Will Be Doing• Building demos, examples, and integrations that show developers what the platform can do.• Writing technical documentation, guides, blog posts, and product explainers.• Representing the company at developer events, meetups, conferences, and customer sessions across APAC.• Working hands-on with APIs, SDKs, CLI tooling, and sandbox environments.• Testing new platform capabilities and feeding practical product feedback back into engineering.• Helping developers understand how to use cloud sandboxes for AI agents, CI/CD workflows, and coding environments.• Supporting go-to-market teams with technical context for launches, integrations, and partner conversations.• Turning customer and developer questions into useful content, examples, and product improvements.• Building credibility with technical users by being genuinely useful, not just visible.What You Need To Succeed• Strong coding ability and the confidence to build real technical examples.• Experience in developer relations, solutions engineering, developer advocacy, field engineering, or a hands-on technical role with external users.• Comfortable working with APIs, SDKs, CLI tooling, and developer infrastructure.• Strong written and verbal communication skills in English.• Comfortable speaking at events, recording demos, or explaining technical ideas to groups.• Able to work across engineering, product, partnerships, and commercial teams.• Interest in AI coding tools, agentic workflows, cloud infrastructure, and developer tooling.• Strong self-direction in a distributed, remote-first team.• Good judgement on what developers actually need to understand, build, and adopt.Nice To Have• Experience with Go, Python, TypeScript, or similar languages.• Familiarity with Docker, containers, sandboxing, Kubernetes, or cloud-native infrastructure.• Experience building demos for developer tools or infrastructure products.• Background in open source, technical writing, or developer community work.• Exposure to AI coding assistants such as Claude Code, Cursor, OpenCode, or similar.• Experience supporting events or developer communities across APAC.• Prior experience in an early-stage or growth-stage developer tools company.What’s In It For You• A hands-on DevRel role in one of the fastest-moving areas of AI infrastructure.• Real ownership across demos, integrations, content, events, and developer adoption.• Work with technical users building AI agents, coding tools, and reinforcement learning environments.• A visible role helping shape the company’s APAC presence from Singapore.• Close collaboration with engineering, product, partnerships, and go-to-market teams.• Competitive compensation based on Singapore market expectations.• The chance to join a high-growth infrastructure company at an early regional stage.Next StepsIf you are an engineer who enjoys building, explaining, and working directly with developers, we would like to hear from you.Send your CV or get in touch in confidence for more information. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Services, Software Development, and Technology, Information and Media

MANPOWER AG – Your career, our focus! Become part of our network and take advantage of countless opportunities! ManpowerGroup is the world's leading company for workforce solutions. With our three brands – Manpower, Experis, and Talent Solutions – we support companies from various industries with their recruitment needs. For 75 years, we have been operating in over 75 countries and accompany our clients throughout Switzerland to successfully carry out their tasks and projects. QA Documentation …

Job Description Join us to develop your potential. At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100 countries, we listen to each other,…

PropertyGuru is Southeast Asia's leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region's biggest and most respected industry recognition platform - PropertyGuru Asia Property Awards, events and publications across Asia.For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.Recognised as a Top Employers Certified* organisation, we're proud to be among the best workplaces in the region-celebrating an inclusive culture of excellence, growth, and well-being.As a Guru You Will Be Accountable ForDeveloping and delivering comprehensive training programs for customers to enhance their understanding and use of PropertyGuru's products and services. Creating engaging and effective training materials, including presentations, manuals, videos, and online tutorials, tailored to various learning styles and levels of expertise. Conducting live training sessions, webinars, and workshops for customers, ensuring a high level of engagement and knowledge transfer. Assessing customer training needs through surveys, feedback, and performance data to continuously improve training content and delivery methods. Collaborating with internal teams, such as Product, Customer Support, and Marketing, to stay informed about product updates and ensure training materials are up-to-date. Measuring the effectiveness of training programs through feedback, assessments, and performance metrics, and making data-driven improvements. We're Looking For Someone WhoProficient in English and Mandarin (spoken and written) to effectively engage with Mandarin-speaking customers. Has proven experience in developing and delivering customer training programs, preferably in a technology or SaaS environment. Possesses excellent communication and presentation skills, with the ability to convey complex information in an easily understandable manner. Demonstrates strong instructional design skills, with the ability to create engaging and effective training materials. Is highly organized and detail-oriented, with the ability to manage multiple training projects simultaneously. Shows a passion for helping others learn and succeed, with a customer-centric mindset. Our Commitment To YouHybrid flexible working that focuses on outcomes over hours.Holistic rewards package covering your financial, physical & mental health.Multi-directional career development across all levels.Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.At PropertyGuru, you'll be part of a Top Employers Certified* company that puts people at the heart of everything we do. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Sales Industries Internet Marketplace Platforms

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide.Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.Why this role mattersThe Training Specialist (Instructional Designer) is responsible for translating business needs into clear, actionable skills frameworks and scalable learning experiences. They define skill standards, measure competency, identify performance gaps, and develop engaging digital content and learning pathways that support a self-driven learning culture. They are skilled in instructional design, digital content creation, and adult learning strategies and can connect employee development with organizational impact.The role is based in our Malaysia office. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.What you'll actually doSkill Framework Development & AnalysisIdentify, define, and document core and advanced skills required for Support and CRM roles, in line with company objectives (e.g., proactivity, de-escalation).Develop skill standards and scalable measurement methods (rubrics, observable behaviors, performance indicators).Collaborate with operations leaders to ensure skills reflect real-world challenges and client expectations.Conduct skill gap analysis using feedback, assessments, operational KPIs, and QA data.Learning Program Design & DeliveryDesign and develop learning programs (e-learning, microlearning, simulation) that address key skill gaps and drive performance.Create structured learning paths that align with the Skill Matrix and allow employees to progress through self-driven development.Ensure all learning content reflects up-to-date product knowledge, client-facing best practices, and regional needs.Facilitate and deliver learning through a blend of asynchronous digital content, gamified challenges, and occasional live sessions if necessary.Assist in developing and standardizing feedback, recognition, and evaluation methods based on matrix outcomes.Assessment, Evaluation, & CalibrationConduct or support baseline and ongoing skill assessments to evaluate learner progress and impact.Analyze assessment and feedback data to make recommendations for content improvement and skill standards refinement.Coordinate and participate in calibration sessions with Team Leaders from CS, CR and QA to align on skill interpretation and fairness.Support the creation of coaching guides for Team Leaders to deliver effective, standardized feedback.Onboarding & Continuous LearningDeliver onboarding for new hires, ensuring they build product and behavioral competencies from the get go.Recommend and develop refresher or booster content based on recurring skill deficiencies or new product releases.Document learning plans, materials, and progress using appropriate platforms (LMS, Confluence, etc.).Project Support & InnovationCollaborate on strategic initiatives such as AI simulation development, gamified learning design, and platform enhancements.Stay current on trends in e-learning, instructional design, and digital coaching.Support multiple learning and improvement projects simultaneously, contributing content, ideas, or execution as needed.Manage time and deliverables independently while reporting status clearly to stakeholders.Who We’re Looking ForWillingness to relocate to Malaysia.Bachelor’s degree or higher qualificationMinimum 3 years of experience in a training or instructional design role, ideally with exposure to digital learning environmentsDemonstrated experience in skill identification, standards creation, assessment, and gap analysisProficient in e-learning authoring tools (e.g., Articulate Rise/Storyline, Canva, Figma) and comfortable with LMS platformsExcellent English communication skills—verbal, written, and visualHighly organized with the ability to manage projects, prioritize tasks, and deliver to deadlinesCreative thinker with a growth mindset, passionate about learning innovationExperience in financial services or customer-facing industries is an advantageHigh attention to detail, strong problem-solving ability, and collaborative spiritFlexible, adaptable, and willing to work across time zones when neededGreat attitude: We value how you work just as much as what you deliverWhat We Offer Along The WayCompetitive salary and annual performance bonusFull relocation support for you and your family — flights, housing, visas, and legal assistance includedTop-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mindUnlimited learning opportunities: external courses, English lessons, career and leadership developmentEducation allowance covering school and kindergarten fees21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leaveEmployee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the barEmployee share scheme — grow with usAt Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.Meal and transport allowanceFree gym membership and monthly wellness allowance for your sport or fitness of choiceHoliday flight and accommodation coverage after 1 year of serviceWhat Your Journey Looks LikeIntro call with Recruiter (30 minutes)English Assessment Written Capability TestVerbal Capability TestE-Learning Design / Course Creation AssessmentFinal Interview (60 minutes)What It's Like HereCurious about what working at Exness really looks like? Follow us on Instagram and LinkedIn.We share the real Exness experience - our people, ideas, moments, and everything in between.Sounds like you? Apply.Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Financial Services

Senior Performance & Training Specialist Fulfilment - CX Dubai, UAE Full-time, on-siteWhen a customer contacts support, they don't know if they're talking to a human or an AI agent. They just know whether their problem got solved and whether they felt heard. That experience is being checked consistently. That's where you come in.This is a quality assurance and change validation role, not a supervisory one. You're the control layer between how fast CX is scaling and what customers actually experience. Your headline metric is “restoring audit coverage to target capacity — reaching monthly audits, ATA reviews, and coaching targets sustained across the full period” — but the real scope is bigger: you're the only role that audits both human agents and AI agents against the same standard, you validate every new process before it touches a customer, and you keep vendor quality honest by auditing the auditors themselves. As AI takes a larger share of conversations, you become the basis for every scale-up decision.You'll love this role if you...You get suspicious of small samples and love building the case that proves or disproves a hunch: data is your first languageYou have a craftsperson's obsession with standards: what "good" means and why it matters, especially when holding it costs someone somethingYou're energised by conversations where your findings change what happens next: not reporting into a black hole, but seeing Product and Ops move upstream because you surfaced the patternYou think like an auditor: independent, sceptical, rigorous — and you're comfortable defending a finding to vendors and senior stakeholdersYou care about AI the way you care about people: genuinely curious about where it fails, what it does badly, and how to make it betterWhat you'll ownDrive audit coverage and ATA reviews back to target capacity by owning the full quality audit schedule across both in-house and vendor teams, seven days a week, and delivering the monthly coaching and calibration sessions that keep standards honestDesign and enforce the standard for AI-handled conversations — audit AI agent interactions end to end, identify failure patterns, recommend improvements to the AI Soft Skills Validator itself, and own the criteria by which AI agents are certified ready for customersValidate every major process change before rollout — design the test, run spot checks live during rollout, and write the recommendation that goes to leadership the same dayKeep vendor quality teams honest by auditing ~200 ATA reviews monthly, ensuring their scoring stays calibrated and independentOwn DSAT validation and root cause — validate agent root causes within 60 minutes, identify patterns, and coach agents and vendors on what caused the frictionUpdate and verify Knowledge Base and SOP adoption monthly, with spot checks confirming teams are actually following what's documentedCover peaks and backlogs in chat or ED queues when CX needs the surge capacityWhat tells us you're the oneYou've measurably improved a quality or operational outcome across a significant scale — tell us the audit program, process validation, or vendor quality initiative you owned, and the metric that moved (CSAT, audit accuracy, process adoption, or cycle time)You think causally: you build the sample, spot the pattern others miss, and defend your conclusion with evidence — not hunches3–5+ years in quality assurance, CX performance, or process improvement within a contact centre or support operation — you've run structured audits, delivered coaching, and calibration sessions, and worked with BPO or outsourced partners. Results matter more than yearsFluent in Arabic and English, written and spoken — required to audit and coach the KSA and UAE Arabic teams with credibilityPractical, hands-on experience evaluating AI tools — you can identify why an AI agent's response failed and articulate what improvement looks like; you're comfortable with Freshdesk, Freshchat or equivalent support platforms; and you can build and defend a sample in advanced Excel or Google SheetsYou communicate clearly in writing — SOPs, findings, and recommendations that others can act on without a follow-upWhy JustlifeScale and impact: Your standards and audits directly shape the experience of tens of thousands of customers across the UAE and KSA every month. AI scale-up decisions run through your evaluationReal growth: You're building the quality framework for conversational AI — a model that doesn't exist yet — and taking it to market at pace. That's rare, and it's yours to ownYour findings travel: What you surface in the morning reaches leadership the same day and gets fixed upstream in Product and Ops. Not a black holeA fair, objective performance system — your work is measurable, your impact is visible, and recognition flows through our JustHeroes programStart-up spirit, plus perks: a birthday day off (JustHoliday), free Justlife credits, referral bonuses, and team experiences as we expand across the GCCOur hiring processThis role goes through a structured interview process designed to assess both your technical expertise and your analytical thinking. You'll also complete a work sample exercise that reflects the real shape of the role.Join the tribe and let's become #everydaybetter, together.Powered by JazzHRJScV1TlfqI Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Internet Publishing

We are seeking a highly technical and strategic Senior Developer Relations Manager to join our team, with a focus on engaging developers within a key named software account. In this pivotal role, you will work directly with developers, SREs, and security and platform practitioners to drive integration of NVIDIA libraries, frameworks and models within Splunk, AppDynamics, ThousandEyes, and AI Defense. The ideal candidate combines deep technical knowledge with a passion for developer advocacy. They explain how the technology addresses complex, real-world challenges in observability, security, and AI.What You'll Be Doing: Develop and maintain deep technical expertise in software products (Splunk, AppDynamics, ThousandEyes, AI Defense). Serve as the trusted technical advisor, problem solver, and champion for developers in observability, security operations, and AI platforms. Partner with cross-functional teams to drive adoption of libraries within those technologies. Accelerate critical workloads by demonstrating and integrating the NVIDIA software stack (APIs, SDKs, data integrations, apps, and reference architectures) into partner products, platforms, and pipelines. Guide partners and developers through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate adoption across NVIDIA’s platform and foster co-innovation of next-generation solutions. Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies. Engage partner technical leaders to drive best-practice integrations and resolve technical challenges, using regular syncs to track adoption, surface new workflows, and channel critical field insights back to NVIDIA product teams. Grow and activate developer communities around accelerated software — representing co-engineered products at conferences, meetups, and hackathons and delivering technical talks and hands-on workshops. Drive API, SDK, and integration adoption across Splunk and the broader software ecosystem, championing the developer experience end-to-end. Surface developer sentiment and ecosystem trends, translating them into actionable intelligence that informs product direction and platform strategy. What We Need to See: Bachelor’s or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field. A minimum of 12+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, solutions architecture, or product management, including 5+ years of direct hands-on experience in observability, data analytics, monitoring, or security software (e.g., Splunk, Datadog, Elastic, Grafana, or comparable enterprise platforms). Proven experience leading, partnering, and scaling developer programs at major technology companies, with ISVs, or within relevant verticals. Significant technical depth in observability, security, and/or AI software — including logging and metrics pipelines, distributed tracing, SIEM/SOAR, cloud-native architectures, and/or AI security frameworks — and contributions to product integrations and software libraries. Experience leading technical collaborations with engineering and product teams — including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops. Proven ability to structure and implement complex technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external collaborators (across sales, legal, product, or marketing teams as needed). Skilled at distilling complex technical concepts for audiences from engineers to executives, with end-to-end experience in defining, integrating, building, and jointly marketing solutions with strategic ISV partners. Ways to Stand Out from the Crowd: Hands-on experience building or optimizing observability and security solutions (e.g., data ingestion pipelines, SPL queries and dashboards, detection content, distributed tracing instrumentation). Familiarity with the Splunk platform (SPL, data onboarding, app development) or other software products (AppDynamics, ThousandEyes, Cisco AI Defense). Experience with AI/ML security, LLM application security, or AI observability use cases. Successful history of building and scaling developer communities and delivering impactful technical enablement programs. Expertise in building frameworks to capture developer sentiment and market shifts, translating real-time ecosystem dynamics into actionable intelligence for product strategy and rationalization. With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you!Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until August 22, 2026.This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Originally posted on Himalayas

This is a remote position. Location:Candidate must be in the United States with Dallas, TX preferred About UsImagine redesigning mortgage lending from scratch with a focus on finding ways to automate the repetitive tasks, find efficiency in the process flow, and maintain compliance. Welcome to Wilqo and our solution Charlie, the industry’s first Product Optimization Platform (POP). We are helping our customers challenge the status quo by providing simple, fast and effective processes for their customers and employees.  We are looking for smart, passionate people to join our team.About This PositionAs aProduct Training Specialist, you will be responsible for educating employees and customers on the features and functionality of the product Charlie. You will act as a change agent for our customers as they are going through the implementation process to facilitate strong product adoption. This position is responsible for content development and delivery. Content Development: Design, create, maintain product training plans tailored to each role within the customer’s organization ensuring the appropriate level of knowledge for the end user. Partner closely with the Product team to translate Charlie’s product features and functionality into accurate, engaging and up-to-date learning content across various formats including e-learning modules, videos, webinars, and in-person training. Develop internal training to support onboarding. Continuously discover and implement new learning techniques and adult learning best practices to maximize engagement and effectiveness. Leverage AI tools and technologies to accelerate content creation, improve efficiency, and enhance the learner experience. Training Delivery & Program Evaluation: Work closely with the implementation team to understand implementation plan and training requirements. Provide recommendations on personalized training needs. Develop and manage customer training plans and coordinate scheduling of training. Lead group classes, one-on-one coaching sessions, and webinars tailored to the customer’s roles as well as internal needs. Use surveys, quizzes, and performance metrics to check learning success and to refine learning content as needed. About You 5+ years of experience with technical product training Understanding of loan origination process with at least 3 years of experience in the mortgage industry Ability to break down complex concepts into simple, clear instructions Experience working both independently and, in a team-oriented, collaborative environment Strong conceptual, analytical, and problem-solving skills Strong time management skills Must be a relationship builder and team player with the ability to effectively interact with individuals at all levels both internally and with customers Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously Proficiency in Microsoft Suite Excellent oral and written communication skills Bachelor’s degree or equivalent experience What We Offer An opportunity to change an industry Competitive benefits Responsible PTO Great team environment Wilqo, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Wilqo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Wilqo expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Wilqo employees to perform their expected job duties is absolutely not tolerated. Originally posted on Himalayas

DescriptionSargent & Lundy is forming a new team within the Training & Development group. This team will complement our existing Instructional Design and Training Implementation teams, providing dedicated support to internal and external instructor-led training initiatives for our Nuclear Power Group. In this position, you’ll act as a client-facing learning consultant who partners closely with subject-matter specialists to uncover needs, define performance and learning objectives, design solutions that solve business problems, oversee development, and coordinate implementation. You’ll apply your expertise in how people learn to create strategic, programmatic solutions that enable your audiences to continuously develop their skills and perform confidently on the job. Solutions will primarily involve instructor-led training, but may also blend interactive labs, on-demand resources, coaching guides, and other modalities. Your work will target two primary learner audiences: 1) S&L personnel within NPG engineering and design disciplines and 2) S&L’s external clients within the nuclear industry.   Typical Activities Include:  Learning Needs AnalysisLeading intake/scoping calls, workshops, focus groups, and other analysis activities to uncover and define training problems, audience profiles, performance objectives, learning objectives, and other key insights that will shape solution design. Using analysis frameworks (like tasks/skills analysis, critical mistakes analysis, journey maps, etc.) to structure analysis activities and document insights. Summarizing and clearly articulating key insights in client-facing reports and presentations. Performing activities that help you develop a deep understanding of NPG and your learner audiences. Program Design Designing strategic and achievable learning solution proposals (e.g., high-level designs, curriculum maps, course outlines) that define how to address the problems and objectives identified during analysis (i.e., define modalities, duration/scope, sequencing, instructional strategies and archetypes, etc.). Mapping connections, scaffolding, and key themes across programs/courses. Designing solutions that fit seamlessly within the larger training framework. Designing meaningful activities and practical exercises that align with learning objectives, promote engagement/retention, and simulate realistic tasks.   Leveraging available technology and equipment (e.g., MS Teams meeting features, lab equipment) in course designs to enhance interactivity where appropriate.    Designing evaluation plans and measures to assess training effectiveness.  Developing and presenting client-facing presentations that clearly communicate the core elements of the solution proposal. Partnering with Training team leadership to define activity archetypes and create playbooks that enable consistent ILT design/development at scale. Program Coordination Overseeing successful and sustainable program implementation. Aligning and coordinating cross-team parties, such as implementation admins, facilitators, and other stakeholders. Identifying and mitigating risks and error traps in execution. Collaboration, Consulting, and Continuous ImprovementLeading workshops with internal and external stakeholders to collaboratively work through analysis and design. Guiding project team members to align solutions with instructional best practices. Providing clear handoffs to Training team members who may own specific detailed design, development, and implementation activities. Collaborating with them to ensure alignment with the solution vision. Gathering and implementing feedback from Training & Development group peers, NPG stakeholders and subject-matter specialists, external clients, and learner audiences (via deliverable reviews, interviews, focus groups, surveys, etc.).   Synthesizing and analyzing data to identify trends and form insights/recommendations for continuous improvement and revisions.  Coordinating with subject-matter specialists and stakeholders to validate solution appropriateness, alignment with business needs, and technical accuracy. Project Ownership and Management:  Serving as a primary point of contact for internal and external project stakeholders.   Applying project management skills to lead your assigned projects to through the entire project cycle.  Creating and managing schedules.   Adapting team processes to establish project-specific review and approval workflows.  Providing status updates to various stakeholders.   Managing scope.   Maintaining accurate version control.   This position requires occasional travel to Chicago, regional offices, and client locations to support project needs.   QualificationsWe do not sponsor employees for work authorization in the U.S. for this position.Essential Skills and Experience  8 or more years of experience as a Curriculum Designer, Training Specialist, Instructional Designer, Performance Consultant, Training Program Manager, or similar position   Bachelor’s degree in English, Communications, Learning Sciences, Instructional Design, Adult Education, Engineering, or related field  Strong written and verbal communication skills Strong attention to detail  Strong organizational, time management, and project management skills  Strong relationship-building skills  Ability to work with templates and adhere to style guidelines  Proficiency in ADDIE, SAT, or performance-based models of training development  Ability to independently take vague/undefined performance problems, define a systematic approach to uncovering needs, and develop a solution vision Experience working with highly technical, complex, regulated content  Experience designing large, multi-modality training solutions Proficiency in Microsoft PowerPoint and Word  Valued But Not Required Skills and Experience  Experience in the nuclear energy industry or another regulated, engineering, or safety-critical environment  Experience with course-level design and development Along with submitting an application, please include a portfolio that includes work samples of needs analysis deliverables, solution deisngs, and evaluation results. Samples may be sanitized, redacted, or otherwise anonymized to protect confidential information. Award-Winning BenefitsAt Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.Health & WellnessFinancial BenefitsWork-Life Balance Health Plans: Medical, Dental, Vision Life & Accident Insurance Disability Coverage Employee Assistance Program (EAP) Back-Up Daycare FSA & HSA 401(k) Pre-Tax Commuter Account Merit Scholarship Program Employee Discount Program Corporate Charitable Giving Program Tuition Assistance First Professional Licensure Bonus Employee Referral Bonus Paid Annual Personal/Sick Time (PST) Paid Vacation Paid Holidays Paid Parental Leave Paid Bereavement Leave Flexible Work Arrangements Compensation Range$87,378 - $133,494Transparency StatementSargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.Equal OpportunitySargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.Originally posted on Himalayas

The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆 SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.Join our award-winning team in transforming an essential industry that powers communities across the Americas. 🌱 The RoleThe Learning Design & Enablement team at SpryPoint is committed to creating innovative, engaging, and effective product training for our clients. As a Learning Designer at SpryPoint, you will be an integral part of the Learning Design & Enablement team. You will have the opportunity to create a range of training artifacts and activities that will not only show clients how to use our software, but why they love it.You will report to the Manager, Learning Design & Enablement, work closely with fellow Learning Designers and also with our product development team, our UI team, and our Service Delivery team.This position is fully remote, with the opportunity to travel throughout North America at times to SpryPoint events and to client sites. ✈️🎯 What you'll be doing: Creating exciting and effective training for our clients Contributing to successfully moving our clients through their implementation journey Reworking technical documents and other material into effective training, activities, and assessments Assisting with creating onboarding and training content for new internal SpryPoint team members Participating in team brainstorming sessions and contributing to e-learning initiatives 🚀 What You Bring: 2+ years of experience creating high-quality training material for software applications Certificate/Diploma with a specialization in instructional design for adults, curriculum development, or a related field Experience using Adobe products, Zoom, Pages, and Keynote to create a variety of training activities and artifacts Strong proficiency in Articulate Rise and Storyline, with working knowledge of LMS platforms and SCORM-based publishing workflows A curiosity for AI-powered tools (e.g., Synthesia, NotebookLM) and a willingness to experiment, iterate, and bring fresh ideas to how we deliver learning digitally Excellent verbal communication and advanced writing skills in English Demonstrated interest in lifelong learning Experience in the utility sector, SaaS, or software implementation is preferred but not required ⚡️Interview Process: We know your time is valuable, so we’ve designed a process that’s transparent, efficient, and (we hope) genuinely enjoyable. Here’s what you can expect: 📞 Step 1: Recruiter Screening ConversationA relaxed conversation to learn more about your background, your goals, and what’s drawing you to SpryPoint. 👩‍💼 Step 2: 30-Minute Hiring Manager InterviewA deeper dive into your experience and fit for the role. 📝 Step 3: AssignmentA learning design exercise where you’ll transform a technical document into a training activity. 🎤 Step 4: Final InterviewA session with your future manager and teammate where you’ll walk through your approach and have a collaborative discussion. 🚀 Step 5: References & OfferWe’ll connect with your references to validate all the great things we’ve learned about you. If all goes well, we’ll be excited to extend an offer and welcome you to the team. Throughout the process, we’ll be looking at communication, structured thinking, instructional design capability, stakeholder collaboration, and delivery mindset. Most importantly, we encourage you to bring your authentic self to every step. ✨ 💫 Expect More From Your Career at SpryPoint 🚀 Work your way -Remote-first environment with flexible working hours across North America💰 Competitive Total Rewards - Comprehensive compensation package that grows with you💻 Complete Setup - MacBook 🏥 Total Wellness - Health, dental, vision, and life insurance from day one 🏝️ Recharge Time - Generous PTO and unlimited sick daysProfessional Identity VerificationTo help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.AccommodationsNeed accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.Originally posted on Himalayas

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.Work Shift:8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:40Compensation:Salary Range: $26.00 - $41.50Union Position: NoDepartment DetailsFlexible work schedule; work from home opportunitiesSummaryThe Content Strategist is responsible for planning, developing, and executing social media strategies and social content recommendations for the enterprise to increase brand awareness, followership, and engagement for any and all inquiries.Job DescriptionPossesses a working knowledge and real-world experience in planning, managing and executing social media initiatives. Manages brand voice and consistency across digital properties including but not limited to, blogs, Twitter, Facebook, LinkedIn, YouTube, Yelp and Instagram. Develops and manages integrated communication plans and social media strategies, including communications positioning, messaging and execution of tactics consistent with the Sanford brand. Works closely with creative team, business partners, and senior marketing specialists to create social content.Communicates effectively in real time engagement scenarios after hours and during live events. Leverages measurement tools to provide progress reports and insights, continually finding ways to improve on those metrics through testing and new ingenuities. Listens for and monitors non-favorable social media activity and responds appropriately. Manages day-to-day social activities and tools. Develops social media strategies and recommendations to support marketing campaigns. Promotes any and all media stories through Sanford's social networks. Participates in project management teams to provide social media recommendations. Appropriately uses social media tools within the organization.In partnership with corporate training functions, develops and communicates social media training and best practices. Innovates using new ideas and experimentation. Leverages data and insights to monitor overall performance, adjusting as needed to improve overall results. Identifies social media opportunities and provides recommendations to stakeholders. Supports the mission, vision and values of Sanford Health and associated businesses. Develops and maintains master list of Sanford Health's social media accounts.QualificationsBachelor’s degree required in public relations, journalism, communications, marketing, English or related field. Minimum of three years experience in social media or digital media marketing experience required. Additionally, three years’ experience leading social teams is beneficial.Experience with social media platforms (Facebook, Twitter, Instagram, Snapchat, LinkedIn, Reddit, Pinterest, Google My Business, etc.) required. Experience with social media marketing and reporting platforms (Hootsuite, Sprout, Salesforce, Spredfast, Google Analytics, Adobe, Canva, etc.) required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to .Originally posted on Himalayas

OverviewLMI is seeking an experienced Curriculum Writer/Editor (Technical Writer) to support the Department of Veterans Affairs (VA) enterprise contact center technology training initiative. This is a remote position supporting the development, refinement, standardization, and maintenance of training content across contact center learning paths, including Agent, Supervisor, Workforce Engagement Management (WEM), Quality Management (QM), Knowledge Management (KM), and Reporting & Analytics. The Curriculum Writer/Editor will work closely with curriculum designers, instructional designers, multimedia developers, Genesys Cloud CX subject matter experts, VA stakeholders, and training operations personnel to develop and professionally edit training aids, desk-side references, quick-reference guides, instructor materials, reports, and Train-the-Trainer (TTT) curriculum. The position will play a critical role in transforming existing and newly developed source content into clear, accurate, consistent, reusable, and accessible materials suitable for VA's Talent Management System (TMS) and for use by VA instructors supporting long-term training and sustainment.LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.ResponsibilitiesRole SummaryThe Curriculum Writer/Editor will serve as a core member of the curriculum development team, translating complex contact center technology functionality, processes, and procedures into clear and learner-focused written content. The position will support curriculum designers by developing new content and transforming existing materials into professional training aids, desk-side references, quick-reference guides, instructor guides, facilitator materials, and Train-the-Trainer curriculum. The successful candidate will be equally comfortable creating content from source materials and editing content developed by other team members or subject matter experts. The Curriculum Writer/Editor will ensure that written training products are accurate, logically organized, instructionally appropriate, consistent in terminology and style, and structured for reuse across multiple VA learning pathways. The position will also help establish the written-content foundation for VA's future state TTT capability, enabling VA instructors to independently deliver Genesys Cloud CX training after contractor support concludes.Key Responsibilities Develop, write, edit, and maintain technical training content supporting contact center workforce learning pathways. Work closely with curriculum designers to translate learning objectives, instructional strategies, and SME input into clear and effective written training materials. Develop downloadable training aids, quick-reference guides, job aids, desk-side references, checklists, process guides, and other performance-support materials. Develop and maintain Train-the-Trainer (TTT) curriculum that enables VA instructors to effectively deliver contact center technology training to their workforce. Create instructor guides, facilitator guides, lesson plans, talking points, discussion prompts, demonstrations, knowledge checks, exercises, and other instructor-support materials. Transform complex technical information into concise, understandable instructions appropriate for the intended learner audience. Professionally edit content developed by curriculum designers, instructional designers, multimedia developers, technical SMEs, and other project team members. Review existing VA OIT training materials and identify opportunities to improve clarity, consistency, organization, accuracy, and instructional effectiveness. Enhance draft content by adding examples, explanations, procedural details, warnings, tips, notes, screenshots, callouts, and other information needed to support effective learner performance. Ensure training materials use consistent terminology, nomenclature, voice, tone, formatting, and instructional conventions across all learning pathways. Develop content that supports reuse across multiple learning paths, minimizing duplication of substantially similar instructional material. Identify common content that can serve multiple audiences, such as Agents, Supervisors, WEM personnel, QA Analysts, Knowledge Managers, and Reporting & Analytics personnel. Work with curriculum designers to establish appropriate sequencing and relationships between core, role-specific, advanced, and sustainment learning modules. Develop written content supporting self-paced learning modules, instructor-led training, virtual instructor-led training, and Train-the-Trainer delivery. Develop supplemental materials that reinforce training after initial instruction and support on-the-job performance. Develop content supporting new-hire training, refresher training, sustainment training, and future system enhancement training. Review Genesys Cloud CX product documentation and other approved reference materials to validate technical terminology and functionality. Coordinate with Genesys Cloud CX SMEs and VA stakeholders to validate technical accuracy and ensure alignment with VA-specific configurations and business processes. Identify gaps, inconsistencies, redundancies, and conflicts within existing training materials and recommend corrective actions. Maintain content traceability between learning objectives, curriculum modules, training materials, and associated performance-support resources. Apply established VA and project-specific style guides, templates, naming conventions, document structures, and content standards. Ensure written materials are developed using accessibility-conscious practices and are structured to support Section 508 compliance. Coordinate with LMI and VA 508 Compliance Specialists to remediate accessibility issues and validate final documents. Support conversion of content into formats appropriate for VA's Talent Management System (TMS) and other approved repositories. Maintain version control and organized source files to support future curriculum updates and sustainment. Participate in formal content reviews with curriculum designers, SMEs, VA stakeholders, and quality assurance personnel. Conduct editorial and quality assurance reviews of completed materials for grammar, readability, technical accuracy, consistency, formatting, and instructional effectiveness. Contribute to the development and maintenance of a reusable enterprise content library. Support sprint planning, production reviews, stakeholder demonstrations, and other iterative curriculum-development activities. QualificationsRequired: Bachelor's degree in technical writing, communications, English, instructional design, education, information technology, or a related field, or equivalent professional experience. 3+ years of professional experience developing, writing, editing, or managing technical or instructional content. Demonstrated experience writing and editing technical documentation, training materials, standard operating procedures, job aids, user guides, or comparable content. Demonstrated ability to translate complex technical concepts and procedures into clear, concise, audience-appropriate written instructions. Strong technical editing and proofreading skills, including demonstrated command of grammar, punctuation, syntax, structure, and professional writing conventions. Experience developing content from source materials provided by subject matter experts. Experience professionally editing and enhancing content developed by others while preserving technical accuracy and intent. Experience developing instructional materials for multiple audiences, experience levels, or role-based learning paths. Demonstrated ability to organize complex information into logical, intuitive, and reusable content structures. Experience developing job aids, quick-reference guides, desk-side references, checklists, or other performance-support materials. Strong attention to detail and ability to identify inconsistencies in terminology, procedures, formatting, and technical content. Working knowledge of accessibility-conscious document development and Section 508 principles. Ability to manage multiple concurrent content-development and editing assignments while meeting established production schedules. Strong communication, collaboration, organization, and problem-solving skills. Ability to work effectively in a remote, highly collaborative, and deadline-driven environment. Ability to obtain and maintain any VA-required access, security, or background investigation requirements applicable to the position. Preferred: Experience supporting federal government, Department of Veterans Affairs, or other large enterprise training programs. Experience developing technical or instructional content for contact centers, customer service operations, or enterprise technology implementations. Experience with Genesys Cloud CX or another enterprise contact center platform. Experience developing training materials for Agent, Supervisor, WEM, Quality Management, Knowledge Management, or Reporting & Analytics functions. Experience developing content for VA's Talent Management System (TMS) or comparable learning management systems. Experience with Section 508 compliance requirements for Microsoft Word, PowerPoint, PDF, HTML, video transcripts, and e-learning content. Experience developing modular curriculum and reusable learning objects across multiple role-based learning paths. Experience applying adult learning principles and instructional design concepts to technical documentation and training materials. Experience developing Train-the-Trainer programs for enterprise technology implementations. Experience with technical documentation and content-management tools such as Microsoft Word, PowerPoint, SharePoint, Confluence, Adobe Acrobat, or comparable platforms. Familiarity with structured authoring, content reuse, metadata, document version control, or enterprise content management practices. Experience working in Agile, Scrum, or other iterative content-development environments. Familiarity with Genesys Beyond training content or other vendor-provided technology training curricula. This position is ideal for a highly skilled technical writer and editor who can bridge the gap between technical subject matter expertise and effective workforce training. The strongest candidate will be able to take complex contact center technology information from SMEs, curriculum designers, existing training materials, or product documentation and transform it into clear, concise, professionally structured content that VA employees can readily understand and use. The ideal candidate will possess both the editorial discipline to identify and correct inconsistencies and the instructional judgment to recognize when content needs to be expanded, simplified, reorganized, or enhanced to improve learner performance. Preference will be given to candidates who understand modular curriculum design and can develop content once and structure it for reuse across multiple learning pathways.The target salary range for this position goes up to $105,000.The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.Job LocationsUS-RemoteOriginally posted on Himalayas

About Verra.At Verra, we've created a culture of flexibility + autonomy. You'll be able to work with remote teams from diverse countries and industries. Wherever possible, we aim to find mutually agreeable solutions for international hiring.Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods and protect natural resources across the private and public sectors. We support climate action and sustainable development with standards, tools and programs that credibly, transparently and robustly assess environmental and social impacts and enable funding for sustaining and scaling up projects that verifiably deliver these benefits. We work in any arena where we see a need for clear standards, a role for market-based mechanisms, and an opportunity to generate significant environmental and social value.Verra manages a portfolio of standards, including the: Verified Carbon Standard (VCS) -- the world’s leading carbon crediting program, with more than 2000 registered projects in 80 countries, and accounting for two-thirds of all voluntary carbon market transaction volume. Sustainable Development Verified Impact Standard (SD VISta) -- a flexible framework for assessing and reporting on the sustainable development benefits of project-based activities. Climate, Community & Biodiversity (CCB) Standards -- to identify projects that simultaneously address climate change, support local communities and smallholders, and conserve biodiversity. Plastic Waste Reduction Program -- to enable robust impact assessment of new or scaled-up waste recovery and recycling projects around the globe. Engagement Title: CONTRACT POSTION: Technical Editor / WriterLocation / time-zone overlap: Remote - Worldwide, with significant overlap with US business hoursPrimary Verra contact: Senior Director, Program Development       Engagement type: Independent contractor / consultantEstimated duration: 4 months+Estimated hours: Initially starting at 20 hr/week; Oct-Jan 30-40 hr/wk; Feb-beyond, as-needed up to 20hr/weekTarget start date: SeptemberThe Opportunity. The VCS Program rules define the standards and processes that all projects must follow in order to be certified and are set out in a suite of documents: Requirements, Procedural, Templates, and Guidance.Methodologies in the Verified Carbon Standard (VCS) Program set out detailed procedures and requirements that VCS projects must follow to quantify GHG emission reductions and/or carbon dioxide removals and have Verified Carbon Units (VCUs) issued. Each methodology specifies applicability conditions and provides criteria for defining the project boundary, identifying the baseline scenario, assessing additionality, quantifying reductions and/or removals, and establishing monitoring procedures and requirements. Verra is looking for a contractor to provide technical editing support during the development of methodologies and other technical documents in the VCS Program, with work on technical documents in other Verra programs as required.Scope of Work.The successful applicant will be responsible for tasks such as:Accurate technical and copy editing of documents, with tracked changes and commentsEnsuring internal consistency across edited documents within a program both in terms of technical concepts and consistent writing voiceRevising text to conform to general Verra style, including proper use of US EnglishFacilitating user-friendly comprehension of technical concepts presented in edited documentsWhere relevant, providing suggestions to further improve documentsCollaboration with Verra.You will work with experts across the program development and innovation team to assist in ensuring that methodologies, program documents, and other technical documents are accurate, concise, and user-friendly. Verrans come from diverse locations and backgrounds, and include carbon market experts, project developers, consultants, climate negotiators, researchers, and auditors. We are committed to driving finance at scale to projects and programs that advance climate action and sustainable development through high-quality standards and programs.Qualifications and Experience.Technical content and language editing experienceExcellent written and verbal communication, with experience communicating technical information to a wide range of stakeholdersStrong science backgroundTechnical expertise in an area related to Verra programsExcellent eye for detailDegree in relevant field; advanced degree advantageousNative English proficiencyEngagement Environment.This engagement is expected to be performed remotely and will require regular computer-based work, virtual meetings, reliable internet access, and the ability to communicate effectively with Verra stakeholders during agreed working hours.The contractor should have access to the equipment, workspace, and internet connectivity needed to deliver the agreed services.About Verra.Verra is a global leader helping to tackle some of the world’s most intractable environmental and social challenges. As a mission-driven nonprofit organization, Verra works to support high-integrity standards and programs that help reduce greenhouse gas emissions, improve livelihoods, and protect natural resources across the private and public sectors.Contractors and consultants may support Verra’s work by providing specialized expertise, project-based services, or technical support aligned to defined engagement needs and deliverables.Verra is committed to diversity, equity, and inclusion in all our work, and we value respectful collaboration with contractors, consultants, partners, stakeholders, and Verra colleagues across the organization.Engagement Terms.We value the expertise that contractors and consultants bring to Verra’s work. This opportunity is structured as an independent contractor engagement and does not create an employment relationship with Verra.The engagement duration, hours, deliverables, and payment structure will be discussed and confirmed based on the agreed scope of work.Because this is a contractor engagement, it is not eligible for employee benefits, paid leave, retirement contributions, or other benefits associated with employment.Unless otherwise agreed in writing, the contractor will be responsible for their own taxes, insurance, equipment, workspace, internet access, and other business expenses.How to Express Interest.If this engagement aligns with your expertise and availability, we would welcome hearing from you. Please submit your resume or professional profile, a brief statement describing your relevant experience, your availability, and your proposed hourly rate or project fee. Verra provides equal opportunity in its selection and engagement processes and is committed to conducting contractor and consultant engagements without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, marital status, pregnancy, physical or mental disability, genetics, veteran status, or any other characteristic protected by applicable federal, state, or local law.Verra will provide reasonable accommodation, as applicable, to support individuals with disabilities in participating in the contractor selection process. Please contact to request accommodation.Originally posted on Himalayas

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description:Blue Water Thinking is seeking an experienced Technical Writer to support the Department of Veterans Affairs (VA), Office of Information Technology, Operations Triage Group (OTG). This role will develop clear, concise technical communications, reports, briefs, presentations, summaries, and white papers for VA stakeholders.The Technical Writer will work with technical and program teams to translate complex information into accessible, audience-appropriate content in a fast-paced environment.Responsibilities: Develop, edit, and refine technical reports, briefs, summaries, presentations, and white papers. Translate complex technical information into clear content for technical and non-technical audiences. Tailor messaging, format, and level of detail based on audience and purpose. Proofread and edit materials for accuracy, consistency, tone, and compliance with VA and OTG standards. Work with stakeholders to clarify requirements, objectives, and desired outcomes. Collaborate with SREs, data scientists, AI engineers, technical SMEs, and other team members. Coordinate multiple work products, priorities, and deadlines across teams. Support technical documentation related to systems, data flows, integrations, and IT operations. Minimum Qualifications: Bachelor’s degree in computer science, engineering, or another technical discipline, or 4 additional years of relevant experience in lieu of a degree. 3+ years of related experience in technical writing, communications, documentation, or project coordination. Strong writing, editing, proofreading, and verbal communication skills. Ability to explain technical concepts to non-technical audiences. Strong organizational skills and ability to manage multiple priorities. Proficiency with Microsoft Office Suite and common collaboration tools. Preferred Qualifications: Federal government experience, particularly supporting VA or DoD. Experience in IT operations, reliability engineering, SRE, data science, analytics, or similar environments. Knowledge of federal data standards, compliance requirements, or IT governance. Experience supporting senior government stakeholders. Familiarity with ITIL, Problem Management, or Change Management. Experience working in remote or distributed teams. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Must be able to obtain and maintain the required federal Public Trust clearance. Compensation:Salary is based on factors including location, experience, skills, contract affordability, and organizational requirements.Salary Range: $55,000-$63,000Benefits:Blue Water Thinking offers health insurance (medical, dental and vision), paid time off, federal holidays, and a matching 401(k) plan. Reasonable Accommodation for Applicants Blue Water Thinking is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation to search for a position, complete an application, or participate in the interview process, please contact Resource Management at . Requests for accommodation will be handled promptly and confidentially in accordance with applicable law. Our Commitment to Equal Employment Opportunity. Blue Water Thinking is an Equal Opportunity Employer. We recruit, hire, train, and promote qualified individuals without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge Originally posted on Himalayas