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We are seeking an experienced Knowledge Manager to join our team.Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions.It’s an exciting time to join our team. We’re on a content transformation journey – one that involves redesigning how we approach, create, present and manage agent content experiences. We need folks like you who find this exciting and want to jump in head first to deliver significant results and first-class content experiences for our agents.The ideal candidate for this role is a/an:Problem Solver: You’re an analytical problem solver that uses data and input from others to identify root cause, collaborate with others to ideate on solutions and lead implementation to drive impactful results. Communicator & Influencer: You’re an excellent communicator with both verbal and written communication skills. You effectively engage with internal and external stakeholders, including senior leadership. Organized & Result Focus: You have strong project management, organizational and time management skills. You have a track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business, while meeting deadlines. Leadership: You lead by example. You are able to influence those around you while leading and guiding others. You know what it takes to bring people together to accomplish a common goal and deliver impactful results. Do-er: You try new things and sometimes fail. You like a new challenge and are effective at navigating and leading others through ambiguity. You can easily pivot when priorities change, embracing the change and are effective at leading others through change. Team Player: You enjoy working and collaborating with diverse people and seeking different points-of-view to assure the impact and value of your work and the team. You put the goals of the team in the forefront and excel at establishing trusting relationships with your peers, partners and stakeholders. This is a visible role with the ability to impact change and drive how learning and knowledge is built and consumed.Core responsibilities include: In this pivotal individual contributor role, you will be instrumental in ensuring the successful execution of key initiatives, optimizing our operational framework, and championing our strategic vision. You will work horizontally across teams, enabling seamless collaboration and efficient delivery.Project and Program Leadership:Lead the end-to-end planning, execution, and delivery of strategic projects and programs. Proactively identify and mitigate potential roadblocks, ensuring projects stay on track and achieve desired outcomes. Manage stakeholder expectations and provide regular, transparent updates on project progress. Horizontal Operating Model Support:Collaborate with cross-functional teams to refine our horizontal operating model that optimizes processes, improves communication, and enhances overall team efficiency. Identify opportunities for process improvement and standardization across different departments to foster a more cohesive and agile work environment. Strategic Initiative Leadership & Support:Partner with senior leadership to translate strategic objectives into actionable initiatives and roadmaps. Lead and/or provide critical support to strategic initiatives, from ideation and definition through execution and post-implementation review. Conduct research, analysis, and provide insights to inform strategic decision-making. Team Enablement & Leadership:Foster a culture of accountability, continuous improvement, and excellence within the team. Provide guidance, mentorship, and support to team members to enhance their skills and capabilities. Champion best practices in content strategy, project management, knowledge sharing, and inter-team collaborationLocation: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.Basic Qualifications:High School Diploma, GED, or equivalent certificationAt least 4 years experience in content strategy, UX writing, communications, or marketingAt least 3 years of project or process management experienceAt least 2 years of experience using Google Suite or Microsoft OfficePreferred Qualifications: 5+ years of experience in content strategy, UX writing, communications, or marketing2+ years of relationship management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $134,400 - $153,300 for Knowledge ManagerRichmond, VA: $122,100 - $139,400 for Knowledge ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Financial Services

The Knowledge Management (“KM”) Lead is an emerging subject matter expert responsible for the administration, management, and continued evolution of technology solutions that support the practice and business of law at Sidley. Working with a high degree of independence, the KM Lead manages complex, cross-functional initiatives that enhance KM capabilities, improve efficiency, and support client service. The role partners with KM, IT, Data and AI, Learning & Development, Library and Research Services, Marketing, HR, Procurement, and legal practice teams to advance technology strategy, adoption, and best practices, while serving as a trusted resource to colleagues and promoting collaboration and knowledge sharing across the firm.Duties And ResponsibilitiesSupport KM leadership in developing and executing product roadmaps, strategic objectives, and operational priorities for relevant legal technologies.Lead and contribute to complex, cross-functional technology projects and initiatives, including product evaluations, configurations, implementations, integrations, and upgrades.Manage the day-to-day administration, maintenance, and user support of relevant legal technologies, coordinating with internal teams and vendors as appropriate.Identify and implement improvements to KM processes, policies, governance documentation, workflows, and best practices to enhance efficiency, usability, and business impact.Manage development, issue, and enhancement requests and coordinate release cycles to support timely delivery of functionality aligned with firm priorities.Establish and maintain feedback mechanisms—including stakeholder interviews, pilot programs, product testing, usage data, and analytics—to assess technology performance, adoption, and opportunities for improvement.Develop and execute implementation, training, communication, and change-management strategies designed to maximize adoption and effective use of relevant legal technologies.Develop and maintain user resources, including intranet content, quick-reference guides, training materials, and instructional videos.Serve as a trusted resource for KM technologies and practices, providing guidance and support to colleagues and stakeholders and promoting knowledge sharing, collaboration, and consistent best practices across the firm.Perform other duties as necessary to support the firm’s knowledge management strategy, operations, and objectives.RequiredEducation and/or Experience: Bachelor’s degree from an accredited four-year college or university, or an equivalent combination of education and relevant professional experience.Minimum of five years of professional experience in technology solutions, product or project management, knowledge management, business operations, or a related field.At least three years of experience managing or coordinating cross-functional technology projects, including project planning, stakeholder coordination, implementation, and delivery.Experience managing multiple concurrent projects or initiatives with competing deadlines and priorities.Experience using project or product management platforms to plan, track, document, and report on technology initiatives.Demonstrated experience preparing written communications, documentation, presentations, or training materials for business and technical audiences.Demonstrated experience working with stakeholders across multiple functions and organizational levels.PreferredTwo or more years of experience in a law firm, legal services organization, or other professional services environment.Experience with legal technology or knowledge management platforms used by large law firms.Experience managing technology projects through the full project lifecycle, from planning and requirements gathering through implementation and post-launch support.Experience with project management tools such as Smartsheet or Asana and familiarity with established project and change-management methodologies.Intermediate or advanced proficiency in Microsoft Excel and PowerPoint, including the ability to analyze data and present findings to stakeholders.Other Skills And AbilitiesThe following will also be required of the successful candidate:Strong organizational skillsStrong attention to detailGood judgmentStrong interpersonal communication skillsStrong analytical and problem-solving skillsAble to work harmoniously and effectively with othersAble to preserve confidentiality and exercise discretionAble to work under pressureAble to manage multiple projects with competing deadlines and prioritiesThe Target Salary Range For This Role Is$107,000 to $147,150 if located in IllinoisSalaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email sidleytalentacquisition@sidley.com (current employees should contact Human Resources).Sidley Austin LLP is an Equal Opportunity Employer. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Law Practice

Direct message the job poster from Artrya Ltd Richard M. Stewart, Ph.D. Richard M. Stewart, Ph.D. Chief Regulatory Affairs & Quality Officer | Compliance | Digital Health | AI SaMD | Medical Device | Leadership | Strategy About Artrya®Artrya is an Australian medical technology company using AI to help clinicians detect and diagnose heart disease faster and more accurately.The RoleWe are seeking an experienced Software Engineer to support the design, development, and continuous improvement of our Software as a Medical Device (SaMD) product, and to maintain regulatory-compliant technical documentation.You will work closely with software, cloud, and infrastructure engineers, AI/ML researchers, QA, Regulatory Affairs, and Product Managers to capture technical knowledge, produce documentation, and drive improvement initiatives. Coding is not required, but a solid understanding of software development and SaMD products is essential.Key ResponsibilitiesDocumentation Ownership & Authoring of Technical Documentation (E.g. Software design and architecture, UI specifications, User manuals, Software risk assessments) ensuring documentation is accurate, traceable, and compliant with regulatory requirementsSupport and actively contribute to design controls, software development lifecycle and change management activitiesTrack and manage dependencies between development, testing, and documentation activities for each software releaseAssist with audits and implementation of quality tasks related to the software development lifecycleContribute to quality system and process improvementsAbout YouYou will have:A degree in Systems or Software Engineering or a related fieldExperience in medical devices, SaMD, or regulated software environments and familiarity with ISO 13485, FDA 21 CFR Part 820/QMSR, IEC 62304, and ISO 149715+ years of technical writing experience, with at least 3 years in a regulated environmentDemonstrated understanding of software development concepts including software architecture, version control, cloud infrastructure and CI/CD deploymentsStrong writing and communication skills and ability to work effectively across engineering, quality, regulatory, and product teamsWhy Join Artrya?At Artrya, your work will help deliver technology that supports faster diagnosis and treatment of heart disease. We offer competitive salary, flexible and supportive work environment, professional development opportunities and the chance to make a meaningful impact in healthcare.Please note: Previous applicants need not apply.How to applyIf you are ready to contribute to Artrya’s future, this is your opportunity to get on board. Click "Apply" and send your resume. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Medical Equipment Manufacturing

Researches and compiles technical data for use in documents or sections of documents such as manuals, procedures and specifications. Analyzes requirements of project to determine types of publications needed. Obtains data from independent observation, consultation with technical staff members or study of published materials and drawings. Ensures accuracy and completeness of technical documentation. Participates in general layout and manual organization. Ensures adherence to specifications such as DoDAF, IEEE and professional writing standards such as AMA, APA and CSE styles. May be mentored by senior Technical Writers.Works with internal teams and Subject Matter Experts to obtain an in-depth understanding of the product and the documentation requirements.Analyzes existing and potential content, focusing on reuse and single-sourcing opportunities.Studies drawings, specifications, mockups, and product samples and meets with product designers and developers.Uses graphics (photographs, drawings, diagrams, etc.) that increase the end users' understanding of the Customer/program system.Translates development requirements into required documentation changes. Adheres to CMMI Level 3/AIMM platform requirements.Proofs documentation to detect and correct errors in spelling, grammar, syntax, and established styles and standards.Analyzes requirements of project to determine scope of work and required documentation products.Understands and applies overarching policy requirements to ensure that all documentation products comply with these requirements.Determine the needs of end users of technical documentation and ensures that documentation meets those needs.Produces technical documentation that is clear, concise, and comprehensible.Gathers usability feedback from customers, designers, and manufacturers.Minimum QualificationsAssociate's Degree or equivalent relevant experience. Bachelor's Degree preferred.Industry leading certification for expertise preferred such as ITIL Foundations 4 or higher.1-3 years of experience.Must possess a Secret ClearanceOther Job Specific SkillsExcellent understanding of English grammar.Excellent editing skills.Demonstrated in-depth knowledge of Microsoft Office Products (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional.Experience with desktop publication tools from Adobe and Microsoft.Ability to understand and articulate technical requirements and translate their requirements into technical documentation.Ability to express ideas and thoughts in a clear and concise manner.Strong organizational skills and attention to detail.Ability to multi-task in a fast-paced environment.Ability to meet deadlines and communicate progress against schedule.Writes in a clear and concise manner to be able to convey #CJ Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Internet Publishing

Job OverviewPatchPlus seeks experienced targeting professionals and instructional systems specialists to support the Joint Targeting School (JTS) at Dam Neck Annex, NAS Oceana, Virginia Beach, VA. JTS is a Joint Chiefs of Staff (JCS) J7 schoolhouse delivering operational-level targeting training to Service, Interagency, and Allied personnel worldwide.Curriculum Developer designs, develops, and maintains online and classroom training curricula for the Joint Targeting Staff course and subordinate JTS programs, IAW MIL-HDBK-29612 and Bloom’s Revised Taxonomy, via NIPR/SIPR Microsoft Teams LMS.The ideal candidate will demonstrate traits that align with PatchPlus’ guiding principles – Purpose, Proficiency, and Character. PatchPlus’ purpose is to continue to make a difference to our nation’s security while providing persistent, meaningful employment to its owner-employees. Proficiency defines the PatchPlus ethos where we seek to hire and develop members who possess a high degree of competence, skill and expertise in their field of work. Character is the moral compass in each member that guides us to do the right things.Responsibilities / DutiesMaintain, convert, and modify existing distributed learning modules using the government-provided LMSDesign and develop online training modulesProduce storyboards, design documents, and courseware for beta testing; coordinate in-progress reviews and beta testing cycles prior to final delivery to the Course ManagerUpdate and develop classroom course materials, including instructor guides, student guides, visual aids, graphics files, and instructional support materialsDevelop and revise test items aligned to Bloom’s Revised Taxonomy to ensure student knowledge and skill progression meet training objectivesProvide curriculum development expertise at recurring curriculum review meetings and recommend improvements to course materialsOrganize and maintain all finished products, working documents, and supporting files on JTS information systems per COR directionRequirementsU.S. CitizenshipTOP SECRET/SCI security clearance with NACLAC in-scope within the last 5 yearsBachelor’s Degree or least 4 yeas of applicable experienceDemonstrated success in three (3) or more of the following operational areas:– Minimum 4 years’ experience in joint training– Knowledge of Joint Doctrine and Chairman’s Instructions/Manuals– Experience designing and developing interactive web-based and blended learning courses– Experience with eLearning and courseware authoring for web-based training development– Minimum 3 years as an Instructional Systems Designer developing complex interactive courseware– Minimum 3 years eLearning practices and technology strategies in a military training environment– Minimum 3 years experience with Learning Management Systems (LMS)Expert proficiency with Microsoft Office Word and PowerPoint; working knowledge of Adobe Acrobat DCPreferred QualificationsGraduate of one or more Joint Targeting Staff CoursesJoint Staff, Combatant Command, or Service component targeting staff experienceFamiliarity with NIPR/SIPR Microsoft Teams LMS or equivalent military LMSAIM (Authoring Instructional Materials) tool experience (Curriculum Developer)Experience managing or supporting a DoD qualification or certification programExperience with CJCSI CDE, CA, and/or DoD Weaponeering GuideSharePoint experienceAdditional CommentsOffers contingent on successful contract award.Start date on or about 25 September 2026Must be willing to sign a Contractor Visitor Group Security Agreement upon awardResume may be used as part of business proposal.BenefitsHighly Competitive Compensation Package401K PlanESOP (Employee Stock Ownership Program)Annual Performance BonusesPaid Federal Holidays (FT positions only)Paid Time Off (FT positions only)Health and Wellness BenefitsDisability / Vision / Dental / Life Insurance& Much More…For a comprehensive list of the benefits offered by PatchPlus, please see Our Company Culture.About PatchplusPatchPlus Consulting Inc. is a Service Disabled Veteran Owned and Woman Owned Small Business est. in 2002 with a singular purpose: to continue to make a difference to the Warfighter. 100% of PPC’s Intelligence, Surveillance and Reconnaissance, Space, Cyber, and Command and Control/Battle Management subject matter experts are military; many with 20+ years of experience, and some still serve. Our commitment to excellence and unwavering Warfighter focus helps our customers meet their mission goals.APPLY HEREVIEW ALL OPENINGSVIEW ALL OPENINGSSHARE THIS JOBPatchPlus Consulting, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Defense & Space

Our Promise To YouJoining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.All the benefits and perks you need for you and your family:Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability InsurancePaid Time Off from Day One403-B Retirement Plan4 Weeks 100% Paid Parental LeaveCareer DevelopmentWhole Person Well-being ResourcesMental Health Resources and SupportPet BenefitsScheduleFull timeShiftDay (United States of America)Address608 E Altamonte DrCityAltamonte SpringsStateFloridaPostal Code32701Job DescriptionSchedule: Hybrid, in office on Monday, Tuesday, ThursdayLocation: 608 East Altamonte Drive Altamonte Springs FL 32701Provides technical and managerial guidance to the Instructional Design/Development team. Develops and implements instructional design standards and best practices. Collaborates with stakeholders and Subject Matter Experts (SMEs) to identify learning needs and objectives. Oversees the creation of eLearning courses, video production, immersive simulations, and instructor-led training. Ensures the quality and effectiveness of educational programs through regular evaluation and feedback. Manages project assignments based on team expertise, availability, and priorities. Utilizes graphic media and multimedia to enhance learning experiences. Coordinates with the Learning Management System (LMS) team to ensure proper course functionality and user experience. Develops supportive training materials, including instructional videos, job aids, and user manuals. Stays current on emerging trends in instructional design and adult learning principles. Provides operational support, troubleshooting, and testing for instructional design projects. Communicates project status, risks, and needs to ensure timely completion and achievement of learning goals. Other duties as assigned.Knowledge, Skills, And AbilitiesExpertise with course authoring software and eLearning design best practices. [Required]Expertise with basic functions, test building, graphics, and Level 1-3 interactivity to include complex branching, animated video, customized audio, and scenario-based cases. [Required]Ability to integrate organizational educational needs into learning programs using industry and evidence-based best practices and provided software tools. [Required]Strong history (3-5 years) using video editing software (Adobe Premiere/Final Cut Pro) and filming best practices. [Required]Basic knowledge of camera, video, and production equipment. [Required]Effective computer skills, particularly Microsoft Office 360 Outlook, Word, Excel, PowerPoint, Publisher, OneNote, Snagit, Visio, Graphics software, and Visio. [Required]Leads online course building /video-based projects, strong project management, collaboration, and customer relation skills. [Required]Ability to work in a matrix-management environment to achieve organizational goals. [Required]Effective oral and written communication skills with the ability to translate complex concepts and ideas in understandable terms to all levels of internal staff (customers). [Required]Ability to use tools provided to generate custom reports based on specified business requirements. [Required]Solid leadership skills, initiative, and self-direction. [Required]Working knowledge of principles of Learning Management Systems (LMS). [Required]Ability to use LMS tools provided to generate custom usage and evaluation reports based on specified business requirements. [Required]Ability to work independently while meeting hard deadlines. [Required]Knowledge of adult learning principles and education administration processes. [Required]Basic understanding of HTML and SharePoint. [Preferred]Familiarity with networking, IT and computer hardware terminology. [Preferred]Expert knowledge of adult learning principles and education administration processes. [Preferred]Demonstrated production skills including lighting, audio, and camera work. [Preferred]Strong understanding of High Definition (HD) production and post-production workflows. [Preferred]EducationMaster's [Required]Field Of StudyIn Instructional Design, Education, Technology, or applicable disciplineWork Experience5+ years of experience in healthcare education. [Preferred]5+ years of experience in learning systems software or technology-based learning development. [Required]5+ years of experience with course authoring software and elearning design best practices, including basic functions, test building, graphics, and level 1-3 interactivity to include complex branching, animated video, customized audio, and scenario-based cases. [Required]5+ years of experience with project management practices and software (ms project, or other pm tools). [Required]Demonstrated experience with Final Cut Pro, Mac OS, and Adobe or Articulate products. [Preferred]Experience with Lean, Six Sigma, or other process improvement methodologies. [Preferred]Experience with Shared Content Object Reference Model (SCORM) conformant instructional objects. [Required]Experience with Tin Can (xAPI), and cmi5 standards in learning systems. [Preferred]Experience working in healthcare system instructional technology or learning environment. [Preferred]LMS experience, preferably in a SABA LMS environment [Preferred]Years of demonstrated experience with Adobe Creative Suite or equivalent course authoring/asset management/development tool(s). [Required]Years of experience using Storyline (Articulate products) content authoring tools. [Required]Additional InformationCertificate(s) from ATD (Association for Talent Development) or equivalent university-based certifications:Master E-Learning Instructional Designer CertificateScenario-Based E-Learning CertificateTest Design and Delivery CertificateWriting for Instructional Design and Training CertificateLicenses And CertificationsProgram Management Professional (PgMP) [Preferred]Project Management Professional (PMP) [Preferred]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/23km2677Pay Range$66,170.74 - $123,073.07Background Screening Requirement (Florida Law)Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:https://info.flclearinghouse.com/This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Hospitals and Health Care

OverviewThe Learning Experience Designer, Sr. is an energetic and innovative individual who supports the training development team in the creation of world-class learning solutions that improve the safe operation of Cirrus Aircraft products. This designer will drive analysis, design, and evaluation of instructional projects in collaboration with subject matter experts, instructors, content developers, copy writers, media specialists, engineers, and other key partners. The Learning Experience Designer, Sr. takes charge of managing the overall learning program or multiple projects within it. This involves defining project goals, developing timelines, allocating resources, coordinating with stakeholders, and ensuring the successful completion of projects within budget and on schedule. Our ideal candidate will have a deep passion for great learning experiences with a focus on multimodal deployment of content to meet our learners where they are – and a love for aviation is big help! Your toolbox should include planning, developing, evaluating, and maintaining training ILT/vILT content, eLearning courses, simulations, mobile learning, graphical assets, and job aids, Quick Reference Guides, and Electronic Performance Support Systems. As a Learning Experience Designer, Sr. you will lead learning projects teams in the day-to-day work, setting goals, removing barriers, and reporting to stakeholders. This position works on the Flight Standards division within the Flight Operations & Training department based in Knoxville, TN.Responsibilities Lead the day-to-day work of a project or scrum team, assign tasks, monitor progress, and ensure that team members have the necessary resources to meet their objectives. Leads the analysis efforts for all new products and interventions, including learner, cost benefit, and performance analyses that support development of business case for implementation. Develops overall program and/or course evaluation strategy to connect course and learning outcomes with business metrics. Serve as chief designer for all course content, providing detailed design documents, storyboards, and other blueprints to content development team for execution. Responsible for creating engaging and interactive e-learning content using Articulate Storyline. They should possess advanced skills in Storyline authoring, including creating custom interactions, designing user interfaces, developing assessments, and incorporating multimedia elements. Monitors progress of course build and coach, advise, and mentor team members during the development lifecycle. Designs and drive the development of quality, just-in-time, informal learning solutions for live and distance training programs. Facilitates instructor training to effectively execute training programs. Travel requirements estimated at 10%, including the need to travel internationally. Oversees the creation, organization, and management of an item bank or question library. They develop a system to catalog and maintain a repository of assessment items, ensuring easy retrieval and reuse across multiple courses or assessments. Creates rubrics to assess subjective or open-ended responses. They establish clear criteria and performance levels to evaluate learners' skills, critical thinking abilities, and application of knowledge. Conducts item analysis on assessments to evaluate the quality and effectiveness of test items. Design effective assessments that align with the learning objectives. Qualifications A minimum of a BS/BA degree plus 7 years of experience 2 years of experience in using Articulate Storyline 360 and Articulate Rise to develop interactive and engaging eLearning courses required 2 years of experience measuring effectiveness of training programs to ensure they meet the goals of the project required 2 years of experience in multimedia production (A/V work, deck templates, infographics, animations, etc.), required 1 year of experience in editing video and audio files to provide transitions and enhance quality preferred 1 year of experience in using Camtasia, Adobe Premiere, or a similar application to develop video micro-learnings preferred 1 year of experience in using Microsoft Office applications to develop training support materials 1 year of experience with established and emerging tech trends for content creation (e.g. gamification, virtual reality, xAPI). Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support Strong project management and boundary-setting skills that ensure timely turnaround of deliverables High proficiency working within Agile framework preferred Our Benefits: Cirrus provides a range of exciting benefits, including:Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage optionsEmployer-Paid Coverages: Group term life, short- and long-term disability insuranceFlexible Spending Accounts: FSA and HSA offerings with company contributions to HSAWell-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of servicePTO: Various PTO plans starting at 100 hours accrued within the first yearAdditional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury dutyCareer Development: Tuition reimbursement program and professional growth opportunitiesExclusive Discounts: Cirrus Store, partner and marketplace discounts availableCommunity & Engagement: Company and employee clubs at various locationsThese benefits are designed to support your well-being, growth, and enjoyment at Cirrus! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Airlines and Aviation

Back to Job OpeningsInstructional DesignerHouston TX, Auburn Hills MIApplyShareStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.Position SummaryThe Instructional Designer is responsible for working independently, with limited supervision, to design, develop, and deliver high-quality instructional materials and training programs that align with our company objectives. Requires a higher level of creativity, problem-solving skills, and expertise in instructional design principles.Essential Duties And ResponsibilitiesCreate and design engaging, effective, and interactive learning materials, including eLearning courses or instructor-led training, job aids, and other resources.Collaborate with subject matter experts to gather and organize content, ensuring accuracy and relevance to the target audience.Manage and execute the instructional design process for assigned projects, ensuring they are completed on time and within budget.Review and edit training materials for clarity, consistency, and instructional effectiveness.Propose and develop creative solutions to enhance the learning experience and improve existing training programs.Coach and provide guidance to lower-level professionals within the team, aiding in their professional development.Collaborate with peers and managers to address complex instructional design challenges and contribute to the improvement of learning processes.Other duties may be assigned.Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ExperienceMinimum 2 years related experience.EducationBachelor’s degree in Instructional Design, Human Resources or a related field (or equivalent experience).Skills RequiredAdvanced knowledge of instructional design principles and adult learning theory.Proficiency in designing and developing a variety of learning materials, including eLearning courses, instructor-led training, job aids, and assessments.Ability to create engaging and interactive learning experiences.Practical knowledge of project management techniques to oversee instructional design projects from initiation to completion.Strong organizational skills to manage multiple projects simultaneously and meet deadlines.Familiarity with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and Learning Management Systems (LMS); Basic graphic design skills or proficiency in using graphic design software.Excellent written and verbal communication skills with stakeholders (regular updates, manage expectations, gather feedback); change management skills (managing and communicating change).Ability to create clear and coherent instructional materials.Strong attention to detail for reviewing and editing training materials.Qualifications PreferredExperience – Minimum 2 years’ experience in training or facilitation role within the indirect auto finance market, banking/finance company/auto industry.Education – Advanced training or certifications in human resources, talent development, or related fields.Travel 10-20% - as required.Must have reliable transportation and live within a commutable distance to one of the following cities: Houston, TX; Auburn Hills, MIPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment andApply Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Insurance

For Auto Club Enterprises, this position is responsible for developing engaging and interactive training content for multiple business lines and multiple markets with identifiable learning objectives which promotes employee success in their role through engaging the learner. Responsible for developing a quality product including course materials (participant and facilitator), develops online content and assessments, integrates instructional technologies, troubleshoots and utilizes best practices. Will also be responsible for analyzing results by measuring the impact of the training designed (such as pre/post skills improvement, etc.) and leverage findings which may include identifying effectiveness, making changes, or building a case for future development.Job DutiesDevelops online content, including writing outlines and scripts, using programming functionality, testing, evaluating, debugging, and uploading of content. Analyzes outcomes and presents information which measures, evaluates, and makes recommendations incorporating business practices into instructional design and sequencing of learning objectives. Uses instructional technologies to develop online content and assessment of knowledge; troubleshoots and utilizes best practices. Tests or pilots courses developed, identifies changes, makes required changes, and produces final product. Writes course descriptions for online library. Recommends instructional design standards, content to deliver, and program improvements based on analysis of training results.Develops course materials for participant and facilitator for live training delivery including workbooks, manuals, job aides, class activities/case studies, etc. Researches and determines training content. Recommends instructional design standards, content to deliver, and program improvements based on analysis of training results. Leverages training region which may require researching memberships, policies, etc. and updates training region so instructors can deliver effective and engaging class activities.Provides evaluative feedback regarding processes, delivery, and desired results in a manner the SMEs and/or Training Specialists can use to ensure employees’ future success resulting from learning. Identifies and prepares required reports, surveys, and evaluation documentation for areas of success and improvement and presents results to management.Trains employees in a roll-out environment, provides train-the-trainer to instructors, and/or gives demonstrations on training materials available.Participates in meetings with management and/or subject matter experts (SMEs) and assists in defining needs. Creates and presents training outlines and gains agreement to move forward with training plan.Follows a project plan with deadlines and keeps team informed.Revises existing course content as systems, products, procedures and requirements are updated and expanded.Identify emerging design, development, delivery, and technology trends for the development and delivery of training content. Work with ACE Technology Infrastructure team to stay knowledgeable and current on the latest ACE trends, technology, and best practices.Perform related duties including troubleshooting online course access and answer Help calls related to training and other duties as assigned.Recommends course content and delivery method. Responsible for creating desired outcomes using tools and expertise.Makes day-to-day decisions independently. May consult with Supervisor or Senior Instructional Designer on best course of action for non-routine items.QualificationsBachelors Equivalent combination of education and experience4-6 years Experience in a service or sales environment, Club business function or related area. Preferred1-3 years Cumulative experience using instructional technologies to develop online courses design for adult learning using the ADDIE or Kirkpatrick model, facilitating training via web conferencing and utilizing surveys/polls, facilitating virtual break-out rooms, etc. to engage virtual learners, and leading meetings to influence change. PreferredDemonstrate proactive and responsive solutions, seizing opportunities for continuous improvement in individual, team, and organizational performance.Strong one-on-one and group presentation and facilitation skills.Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building are a must.Ability to self-manage and work independently.Excellent organizational and time management skills with the ability to multi-task and manage multiple projects simultaneously.Ability to work effectively with people from diverse backgrounds and different learning styles.Ability to develop content which influences, persuades, and directs learning so employees can be successful in their work environment.Requires research skills, analytical and problem solving skills, questioning and feedback skills.Requires customer service and sales orientation and commitment to quality, responsibility, high work standards, and initiative.Advanced knowledge of Microsoft Office software (Word, Excel, SharePoint, Outlook, PowerPoint, InfoPath).Advanced knowledge of Adobe software (PhotoShop, Acrobat, Captivate) and Action Scripting.Ability and willingness to work a flexible work schedule to accommodate meetings in different time zones, including early mornings, evenings, and some weekends.Regular and frequent travel within the state and ability to fly out-of-state when needed. Travel frequency dependent upon training projects and could include out-of-state travel for 6 weeks or more at a time.Continued learning / continuing education is required.Travel RequirementsOccasional travel to off-site business meetings or conferences. (5% proficiency)1Remarkable benefits: Health coverage for medical, dental, vision 401(K) saving plans with company match AND Pension Tuition assistance Floating holidays and PTO for community volunteer programs Paid parental leave Wellness programs Employee discounts (membership, insurance,travel, entertainment, services and more!)Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team."Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”AAA is an Equal Opportunity EmployerOur organization participates in E-Verify Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Insurance

OverviewIn Global Consumer eCommerce Marketing our purpose is to drive growth by building emotional connections that delight and empower customers. We engage with consumers globally throughout their shopping journeys across Gaming, Windows, Microsoft 365 and Surface. As a member of our team, you will help grow a multi-billion-dollar business, explore new areas of innovation and influence digital experiences used by customers around the world.The Senior Content Strategist shapes how customers understand, compare and choose Microsoft products across Microsoft.com. This role defines the content strategy and product-knowledge structure behind our global digital commerce experiences. It establishes how product truth, customer guidance, comparisons and buying information should be organized and represented so that customers and AI-powered experiences can understand and use it accurately.This role creates the strategy, models, and standards that guide how content is produced, whether by marketers, copywriters, agencies or AI. The strategist ensures that content is meaningful and useful for customers while also structured, consistent, and trustworthy enough to support Search, personalization, conversational experiences, and emerging agent-assisted shopping scenarios.This role works closely with Site Merchandising, UX, SEO/AI SEO, product marketing, Engineering, Analytics and digital transformation teams. It connects customer needs and business priorities to the content and product knowledge required across global commerce journeys.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesDefine the commerce content strategy: Develop and evolve the content strategy for Microsoft Store and priority Microsoft.com commerce experiences, aligned to customer needs, business goals, and global scale.Create reusable content models: Design scalable frameworks for common customer needs, including frequently asked questions, comparisons, buying guides, product-value frameworks, use-case guidance, and recommendation experiences.Define product-knowledge requirements and establish product truth: Define how product claims, terminology, attributes, relationships, use cases, and comparisons should be represented consistently across customer experiences.Design human and machine decision journeys: Translate customer questions, product complexity, and journey friction into clear buying guidance, decision-support experiences, and product-knowledge requirements.Lead content and commerce taxonomy strategy: Define the terminology, categories, attributes, and relationships used to organize commerce content. Partner with Search on query intent, synonyms, retrieval, filters, and relevance; with UX on information architecture; and with product-data teams on authoritative specifications and source systems.Partner with SEO and AI SEO: Convert search demand, customer questions, visibility gaps and citation opportunities into prioritized content strategies.Improve content quality and consistency: Establish standards and governance for terminology, naming, comparison logic, freshness, accuracy, and ownership across marketing and merchandising experiences.Simplify customer decision-making: Lead audits to identify content gaps, duplication, conflicting product information, and opportunities to make complex choices easier to understand.Use data to improve the experience: Apply customer signals, content performance, search insights, and experimentation to determine which content patterns improve discovery, comprehension, comparison, conversion, and long-term customer value.Advance AI-enabled experiences responsibly: Ensure product knowledge is clear, structured and reliable enough to support Search, conversational experiences, and emerging shopping agents without compromising accuracy or customer trust.Partner on scaled capabilities: Define the content models, standards and business requirements that product and engineering teams can operationalize through shared tools, workflows, and AI-enabled capabilities.Increase speed and efficiency: Identify opportunities to reduce duplicated content, repeated interpretation, unnecessary handoffs and external-vendor dependency through reusable standards and more effective use of AI.Influence across organizational boundaries: Build strong partnerships and influence product, platform and experience decisions across teams without relying on direct authority.Embody our Culture  &  Values. QualificationsRequired/minimum qualificationsMaster's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 3+ years experience in retail, customer service, ecommerce, data science, research, marketing or business-related roles OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 4+ years experience in retail, customer service, ecommerce, data science, research, marketing or business-related roles OR equivalent experience.Additional Or Preferred Qualifications7+ years of experience in content strategy, content design, information architecture, taxonomy, ecommerce, digital product management or related roles.Experience defining content strategy and governance for complex global digital experiences.Experience with product taxonomy, content modeling, structured content, information architecture or product-knowledge systems.Understanding of ecommerce discovery, evaluation, comparison and purchase journeys.Working knowledge of search engine optimization, AI-search optimization and AI-influenced customer discovery.Experience using customer research, performance data and experimentation to inform content or product decisions.Experience translating content and customer-experience requirements into specifications for technical or product teams.Practical experience using AI to research, prototype, analyze or improve content and digital workflows.Demonstrated ability to influence senior stakeholders and deliver results across large, matrixed organizations.Ability to move between strategy, detailed problem-solving and hands-on experimentation.A builder mindset focused on creating reusable systems and improving how work gets done.#EandEjobseCommerce IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:https://careers.microsoft.com/us/en/us-corporate-payThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Job#: 3047578Job Description:Our Client is seeking an Senior Content Strategist. This is a 12-month contract role is based in Milwaukee, Wi. If you are interested reach out to Ryan. [email protected]About the Job:Reporting to the Assistant Director of Thought Leadership Strategy & Creation, the Senior Content Strategist will own the strategy and execution of a fast-growing, high-volume content program dedicated to the Northwestern Mutual financial advisor career – end to end. The Assistant Director will serve as a consultative partner and onboarding resource, but day-to-day this person is expected to run the workstream: setting the strategy, driving the editorial calendar, moving content through development and review, and seeing it through to publication.Because this work is new to our team, this is a genuine opportunity to build something. We are scaling from a light publishing cadence into a full content ecosystem which may include articles, video, a candidate newsletter, field enablement materials and much of it is not yet formalized. We have a lot of ideas and are ready to execute against them immediately; this person will help shape what the program becomes.This role exists to ensure that accurate, balanced, compelling information about the advisor career reaches the people who need it – mid-career candidates, internship candidates, advisors already in the field, and the recruiters working to bring new talent in. It will also equip our field with the materials they need to go to market and recruit effectively, and use content to nurture candidates through the hiring funnel.To do all of this, the Senior Content Strategist will work fluently with subject matter experts, the compliance team, a proofreader, and our creative partners. Comfort with process is essential: we are a large company with robust governance, and this person will own and manage that process rather than work around it.What You'll Do: Own the strategy and execution for the advisor career content program end to end – the editorial calendar, topics, formats, and cadence for a program scaling from a light publishing cadence to a steady, high-volume drumbeat of articles and video. Produce and oversee a high volume of written and video content – identifying compelling story angles, shaping and directing content development (including through AI-assisted drafting, feedback, and iteration), and ensuring everything that ships meets a high quality bar. Help shape an accurate, balanced, and credible narrative around the advisor career across the channels and platforms where candidates and the field go for answers. Equip the field – advisors and field recruiters – with go-to-market materials: on-demand emails, social posts, one-page flyers, reprints of published content, and other assets they may need to recruit effectively. Nurture candidates through the hiring funnel, helping prospects stay informed and engaged between an initial phone screening and a later-stage interview. Build a newsletter program for advisor career candidates where none currently exists – from concept and audience strategy to cadence, content selection, and performance review. Manage content across two publishing platforms: our Drupal CMS for NM.com and iCIMS for our advisor career site. Partner with subject matter experts to mine content ideas and ensure accuracy; with the compliance team to meet regulatory and brand standards; and with a proofreader to ensure editorial polish before anything ships. Collaborate with our creative partners – working with designers on article graphics and printable materials, and with creative collaborators to set the vision for video and see it through to a finished product (this role provides creative direction, not hands-on video editing). Track and analyze the effectiveness of content across channels, ensuring the program steadily grows in reach, engagement, and impact. Support other Thought Leadership & Content workstreams and initiatives as directed.What You'll Bring to the Role: Have a bachelor's degree (open to fields such as English, journalism, communications, marketing, political science, and others) and a minimum of 7–10 years of experience in content strategy, content management, or a closely related communications role. Bring a genuine foundation and background in writing – the ability to recognize genuinely good writing, understand what makes it work, and give precise, actionable feedback that moves content to where it needs to be. AI tools are reshaping how content gets drafted, but editorial judgment and writing instincts remain essential. Demonstrate proficiency and comfort using large language models and generative AI tools – including Writer and Microsoft Copilot – to accelerate content creation, research, editing, and ideation while maintaining brand, quality, and compliance standards. Be genuinely adaptable and open to change in how technology is used, with a willingness to evolve the team's methods as tools and capabilities advance. Possess a keen eye for video and visual content – able to set a creative vision and collaborate with creative partners to realize it, even without hands-on editing or design skills. Excel at managing process in a large, complex, highly governed organization – moving work through compliance, proofreading, and stakeholder review without losing momentum. Be a true owner of the work – capable of running a content workstream end to end, from strategy through execution, and energized by the chance to build a program from an early stage. Bring strong judgment about positioning and the nuances of messaging across distinct audiences.Skills You Have:Content Management: Plans, develops, and oversees the creation, publishing, and lifecycle of content across platforms and channels; understands content strategy, editorial calendars, and how to scale production while maintaining quality and consistency.Strategic Thinking: Uses critical thinking and knowledge of business demand to plan, design, prioritize, and execute high-impact initiatives and programs.Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.Writing & Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials – and applies that judgment to content produced with AI assistance.Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.Project Management: Plans, organizes, and manages work to deliver on time and to standard across multiple stakeholders, review cycles, and publishing platforms.Attention to Detail: Maintains accuracy and consistency across a high volume of content, ensuring compliance, brand, and editorial standards are met before anything ships.Adaptability: Embraces and advances the use of new technologies and ways of working, evolving methods as tools and capabilities change.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Direct message the job poster from ClifyX Hasan Mohammed Hasan Mohammed Lead US IT Recruiter at ClifyX Position Title: Conversational DesignerLocation: Johnston, RIDuration: Full time Job DescriptionMust Have Technical/Functional SkillsExperience with Amazon Lex, AWS Bedrock, Conversational AI, Voice Bots, and Contact Center Analytics.Banking, Financial Services, or large-scale customer service transformation experience.AWS Solutions Architect and/or Amazon Connect certifications preferred.Experience leading cloud migration and modernization initiatives.Required Skills· Conversation Design and UX Writing.· Prompt Engineering and Generative AI concepts.· Chatbot, Virtual Assistant, and Voice Bot Design.· Customer Journey Mapping and Human-Centered Design.· Conversational AI and LLM fundamentals.· Strong communication, stakeholder management, and analytical skills.Preferred Qualifications· Experience with Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI/Azure OpenAI, or AWS Bedrock.· Experience designing digital banking, customer service, or contact center conversational experiences.· Knowledge of BFSI customer journeys, self-service channels, and customer engagement best practices.Roles & Responsibilities· Design end-to-end conversational experiences for chatbots, virtual assistants, IVR, and AI copilots.· Create conversation flows, dialogue trees, user intents, and customer journeys.· Develop prompts and interaction strategies for Generative AI and LLM-based applications.· Ensure conversations are natural, context-aware, compliant, and aligned with business objectives.· Collaborate with business, UX, product, contact center, and engineering teams to define conversational experiences.· Analyze chatbot and voice bot performance, customer feedback, and usage analytics to continuously improve user experience.Regards,Hasan Choudhary (Executive Recruiter )Tel – 908-279-1243Fax - 732-909-2631Email - hasan@ClifyX.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

Direct message the job poster from Linda Werner & Associates, Inc Mara Avery Mara Avery Director of Talent Solutions at Linda Werner & Associates, Inc. We are seeking a proactive and highly organized Content Strategist III to support product and feature launch readiness for a global technology platform.In this role, you will work ahead of upcoming product and feature launches to ensure support content is accurate, complete, tested, localized, and ready on day one. You will partner closely with Product, Engineering, Product Operations, Localization, Marketing, Communications, and Support Operations while managing content readiness across multiple concurrent launches.This is a hands-on role combining content strategy, technical writing, product launch readiness, project management, and Generative AI content development.What You’ll DoPartner with cross functional teams to identify support content needs for upcoming product and feature launchesDevelop content plans aligned with launch schedules, dependencies, and go live datesAudit existing support content to identify gaps, outdated information, and required updatesWrite, edit, and improve Help Center articles, chatbot content, customer support responses, and other user facing support materialsCreate and optimize content used within Generative AI and LLM powered support experiencesDraft and stage confidential pre-launch content that cannot be published until go liveTest and dogfood pre-launch features to validate content and support experiences before releaseTest chatbot and AI powered responses for accuracy, usefulness, and alignment with approved contentTrack content readiness through launch plans, master trackers, and associated project tasksIdentify risks, dependencies, and potential blockers and communicate them to stakeholders earlyCoordinate with Localization teams to ensure content is ready across markets within required timelinesEnsure support content is accurate and available across applicable user entry points on launch dayMaintain and champion content standards, editorial guidelines, terminology, and best practicesManage multiple concurrent launches while navigating changing priorities and deadlinesRecommend improvements to launch readiness processes, workflows, documentation, and toolingTranslate complex product information into clear, concise, user focused support contentQualificationsYou could be a strong fit for this role if you bring:2+ years of experience in technical writing, content strategy, support content, or a related field6+ months of hands-on experience creating or optimizing content for Generative AI or LLMsA Bachelor’s degree in English, Communications, or a related field, or an equivalent international university degreeExperience writing Help Center articles, chatbot content, or customer support responsesExperience working toward product or feature launch datesStrong writing, editing, critical thinking, and editorial judgmentThe ability to manage multiple projects and shifting launch deadlinesExperience coordinating deliverables across cross functional teamsExperience using content management systems and project management toolsComfort working with sensitive, confidential, and pre-launch informationStrong attention to detail and a track record of delivering high-quality content within fixed deadlinesPreferred QualificationsExperience preparing support content specifically for product or feature launchesExperience partnering with Product, Product Operations, Engineering, Localization, or Support Operations teamsExperience with localization workflows and global contentExperience testing or dogfooding products before launchExperience working with Generative AI tools or LLM powered support experiencesFamiliarity with data analysisFamiliarity with XML editingExperience working in a fast-paced technology, mobile application, social media, or consumer product environmentKey SkillsContent StrategyTechnical WritingGenerative AILarge Language Models (LLMs)Product Launch ReadinessHelp Center and Support ContentProject ManagementContent Management Systems (CMS)Cross Functional CollaborationLocalization Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing Industries Technology, Information and Media

Who are we?For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. Our current focus and innovation in Digital Hyper expansion TM offers nearly limitless opportunities for career growth. For a brief 1-minute video about us, you can check out https://youtu.be/uJWBWQZEA6o.Photon is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We bring out the best in each other.We are looking for a passionate and strategic UX Writer who will play a pivotal role in shaping the user experience through well-crafted and user-focused content. As a UX Writer, you will collaborate with cross-functional teams to ensure our digital products are informative, persuasive, and aligned with our brand values.Responsibilities:Collaborate with UX designers, product managers, and stakeholders to understand user needs and define content requirements.Create clear and engaging content that guides users through their journeys, including user interface copy, microcopy, and error messages.Develop user personas and scenarios to tailor content to different user segments and use cases.Conduct content audits and work with teams to improve the consistency and effectiveness of content across platforms.Perform content usability testing and gather feedback to refine and optimize content strategies.Collaborate with designers to ensure content and design work harmoniously to create a seamless user experience.Stay updated on content design trends, industry best practices, and emerging technologies.Advocate for user-centered content principles and contribute to a culture of content excellence within the organization.Qualifications:Bachelor's degree in English, Journalism, Communication, or related field. Master's degree is a plus.Proven experience as a UX Writer or similar role, with a strong portfolio showcasing impactful content design work.Excellent writing and editing skills, with a keen eye for detail and the ability to craft user-centered content.Understanding of user-centered design principles and their application to content design.Experience creating content for web and mobile applications, including user interfaces and microcopy.Proficiency in collaborating with design tools and platforms.Strong communication skills to collaborate effectively with cross-functional teams.Familiarity with user research methodologies and content usability testing.Knowledge of SEO and content optimization principles is a plus.Experience with accessibility and inclusive design practices is a bonus. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!T-Mobile is changing the way people buy wireless by offering a more customer-focused and simplified experience. We are a customer-obsessed company, and we are also evolving into a data-driven mobile technology business. At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customer’s pain points.  Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.Role Overview:As a Senior Manager of Content and Conversation Design, you will lead, influence, and set the vision of human-centered content and conversation experiences across T-Mobile’s digital ecosystem. As part of the Product Experience Design & Innovation (PXDI) organization, you will define and manage the end-to-end product content and conversation design strategy and inspire and influence product design, product management, marketing, and other disciplines to lead with user-centric content— enabling teams to build great products that share a cohesive product vision and narrative, to address real user needs.The ideal candidate is a systems thinker who transforms complexity into clear, scalable content and conversational experiences. They excel at building teams, establishing design practices, and creating the frameworks that enable consistent, human-centered experiences across traditional digital products and AI-powered interactions. They thrive in undefined, rapidly evolving spaces, balancing strategic vision with execution while empowering teams to deliver high-quality work at speed. They evaluate problems before prescribing solutions, challenge assumptions with empathy and data, and bring a thoughtful point of view to every initiative. Through strong cross-functional partnerships, they influence product direction, elevate content and conversation design practices, and create an environment where designers can grow, innovate, and deliver measurable customer and business impact.Job Responsibilities:Lead a team of Content and Conversation Designers, providing feedback and coaching on career development, content creation, conversation design, and content strategy to drive the evolution of customer experiences across T-Mobile products. Establish a Content & Conversation Design team within an established organization. Drive content and conversation design guidelines and best practices to build deep connections and trust with customers by delivering cohesive product narratives and conversational experiences across digital and AI-powered products. Influence and lead style guides, conversational principles, and design language to establish clear, consistent voice, tone, and personality aligned with the T-Mobile brand. Identify and champion the most efficient content and conversation design workflows while seeking opportunities to improve existing processes and collaboration across teams. Organize existing content and conversational assets, create guidelines for future experiences, and ensure consistency across channels, customer touchpoints, and AI interactions. Use human-centered design methods to design, craft, and test content and conversational experiences that address real customer challenges and improve task success. Set clear objectives and KPIs for content quality, conversational effectiveness, customer engagement, awareness, impressions, visits, and overall experience performance. Create tools, guides, templates, and reusable patterns that empower the team to deliver scalable, high-quality content and conversational experiences. Partner with Product, UX, Research, Engineering, and AI teams to ensure content and conversation design strategies support business goals, customer needs, and responsible AI experiences. QualificationsBachelor's degree 4–7 years of experience in content design, conversation design, UX writing, or the development of content inventories, taxonomies, and content strategies. 2+ years of direct people management experience, including coaching and developing design talent. Experience collaborating with internal cross-functional partners to drive business and customer outcomes. Knowledge of design tools, technical software, and human-centered design, content design, conversation design, and research processes. Previous experience in product, technology, digital, or AI-enabled functions highly preferred. Experience leading content and/or conversation design teams working with product or business teams. Collaboration and cross-functional leadership skills. Knowledge, Skills and Abilities:Collaboration (Required)Cross-Functional Project Management (Required)Design Management (Required)Design Strategy (Required)Design Thinking (Required)People Management (Required)Prototyping (Required)Talent Development (Required)User Experience (UX) (Required)User Research (Required)At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): YesDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoTotal Target Cash Earnings Opportunity: $164,520 - $296,880National Base Pay Range: $137,100 - $247,400The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ362703At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Telecommunications

FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.The pay for this position ranges from $65000 - $80000.About Our CompanyFuelCell Energy is transforming the world’s energy landscape by delivering clean, efficient solutions for the generation, recovery, and storage of energy. Driven by innovation, our fuel cell power platforms help solve some of the industry’s most complex challenges—from providing virtually pollutant-free, affordable power in urban settings to reducing carbon emissions from traditional power generation and producing hydrogen for transportation, industry, and utility-scale energy storage. Our mission requires curious, collaborative, and forward-thinking talent, and our shared commitment to a cleaner energy future defines our culture. We are proud of what we have built and remain focused on delivering solutions that address critical energy, environmental, and economic needs for customers and communities around the world.With fuel cell installations on three continents and millions of megawatt-hours of ultra-clean power produced, FuelCell Energy is a recognized global leader in environmentally responsible power solutions.Join us in advancing a cleaner, more resilient energy future.OverviewWe are seeking a Senior Technical Writer to create, plan, develop, write, and edit installation, operations, instructional, maintenance, and test procedures that support our products and operations.ResponsibilitiesDevelops and maintains technical publications for commercial products, including business processes, procedures, policies, work instructions, and records.Partners with engineering and other technical teams to gather information, clarify requirements, and translate complex content into manuals and web-based documentation for technical and nontechnical audiences.Produces clear, accurate, and consistent materials that align with company documentation and quality standards.Maintains assigned documents and records within designated document management systems.Supports document release, issuance, and control processes to ensure accurate versioning and distribution to appropriate users.QualificationsEducation: Associate degree or higher in engineering, technology, technical communication, English, or a related field; equivalent relevant experience will also be considered.Experience: +5 years of professional technical writing experience in a high-technology, engineering, or manufacturing environment. Experience developing and maintaining installation, operations, and maintenance documentation in partnership with engineering and maintenance teams is required.Special Skills/RequirementsProficiency with Adobe Acrobat and Adobe FrameMaker is required.Strong written, verbal, and interpersonal communication skills.Excellent command of written English, including grammar, usage, and editing.Strong keyboarding and document formatting skills.Familiarity with engineering documentation, technical applications, and document control processes.Ability to read and interpret engineering drawings and technical specifications.Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint); experience with Photoshop is a plus.Experience with MasterControl or a comparable document management system is preferred.Physical Requirements/Working ConditionsThis position is primarily sedentary and involves extended periods of writing, reviewing documentation, and working at a computer.Must be able to work in a production environment and observe processes for documentation and process-capture purposes.Must be able to wear required personal protective equipment in production areas, including safety glasses, safety shoes, and protective clothing or gloves, as needed.Ability to travel to and work at job sites up to 15% of the time.Equal Opportunity EmployerFuelCell Energy is an equal-opportunity employer committed to an inclusive and safe work environment for people of all backgrounds.We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan, and generous paid leave.The successful candidate is required to complete a drug screen, criminal background check, and employment and education verification.FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to talentacquisition@fce.com or contact us by calling 860-496-2222. Please indicate the specifics of the assistance needed.NOTE: This dedicated phone line and email address are designed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be acknowledged. A response to your request may take up to two business days.No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.For more information about FuelCell Energy and our available openings, please visit our website: https://www.fuelcellenergy.com/careersWe thank all candidates for their interest in a career with FuelCell Energy. However, only those candidates selected for an interview will be contacted. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Renewable Energy Semiconductor Manufacturing

DescriptionTHIS IS AN ON-SITE POSITION LOCATED IN STREETSBORO, OHIO*** About UsLayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.Position Summary: Technical WriterThe Technical Writer is responsible for serving as a technical writing expert working primarily on LayerZero Production Line content and assisting other LayerZero departments as needed. The mission of a LayerZero Technical Writer is to provide clear, accurate and consistent documents across assets and processes, as well as to ensure consistent terminology, formatting, style, and tone.RequirementsPrimary Duties: Function as a team writer across multiple departments, assets, production lines, and processes. Interview and work with subject matter experts and translate detailed technical information into easy-to-understand help material. Build and maintain cross-team relationships. Function as a team writer across multiple departments, assets, production lines, and processes. Interview and work with subject matter experts to translate detailed technical information into easy-to-understand work instructions, procedures, guides, and support materials. Contribute to the development and maintenance of training materials for various departments. Build and maintain strong cross-functional relationships with operations, engineering, quality, safety, and training teams. Create, revise, and maintain standard operating procedures (SOPs), work instructions, process documentation, and technical manuals. Ensure all documentation complies with established documentation standards, organizational policies, and regulatory requirements where applicable. Review existing documentation and identify opportunities for improvement, accuracy, usability, and consistency. Manage document revisions, version control, and change management activities to ensure documentation remains current and accurate. Participate in process improvement initiatives by identifying documentation gaps and recommending solutions.Experience & Skills 3+ years’ related experience in a fast-paced, rapid-growth manufacturing setting. Organization skills, mindfulness, and awareness. Excellent verbal/listening skills; courteous and professional. Ability to synthesize information from multiple sources and explain complex concepts in a simple format. Aptitude for collaborating with a range of roles and personalities. Collaborative approach to challenges. Proficiency with Microsoft Office Suite. Positive mindset and goal oriented- willing to accept the challenges associated with new assignments and an ability to work well with others. Must be able to thrive in a demanding environment with an emphasis on teamwork, customer service and safe working practices.Education Bachelor’s Degree in related field (English, Communications, Journalism, Education, etc.).Work Environment Several work locations with a focus on various processes including fabrication, machining, production lines, quality, safety, engineering, etc. Low level risks pertaining to work in a traditional manufacturing environment; PPE requirements include safety glasses, steel toe work shoes, and hearing protection. Work may require occasional standing, walking in a production facility and occasional reaching and crouching.Why Join Us? Our Benefits Make a Difference. We believe great employees deserve great benefits designed to support health, financial well-being, professional growth, and family needs. Most of our core benefits are provided at no cost, reflecting our commitment to investing in the well-being of our team. $0-cost Dental Insurance $0-cost Vision Insurance $0-cost Short-Term & Long-Term Disability Insurance $0-cost Life Insurance with additional buy-up options Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options $0-cost Employee Assistance Program offering confidential counseling and support services Employer Health Savings Account Contributions to help offset health expenses Retirement Plan Options with generous employer matching contributions Paid Parental Leave to support your growing familyWhy You Will Love Working With Us Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

Date Posted:2026-08-24Country:United States of AmericaLocation:US-NC-WILSON-4200 ~ 4200 Airport Dr ~ BLDG 4200Position Role Type:OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance Type: None/Not RequiredSecurity Clearance Status: Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.We are seeking a detail-oriented Technical Writer to develop and maintain the documentation of manufacturing processes, procedures, work instructions, guidance documents, and operator preventive maintenance documentation. The successful candidate will be an effective communicator who collaborates cross functionally with assembly operators, shop floor leads, production supervisors, industrial engineers, manufacturing engineers, design engineers and quality assurance teams.If you thrive in a collaborative environment and are driven to deliver operational excellence, we invite you to apply and join our team at Collins Aerospace in Wilson, NC—a global leader dedicated to saving lives through the design and manufacturing of fire protection systems for commercial and military aircraft and ground vehicles.What You Will Do:Develop and maintain technical process documentation in a manner that provides production personnel with the ability to build high-quality products efficiently and effectively including but not limited to procedures, work instructions, guidance documents and operator preventive maintenance documentation.Support adherence to site Change Control Board process.Collaborate with subject matter experts to validate technical accuracy and completeness.Participate in continuous improvement initiatives to standardize documentation practices.Maintain consistency in format, terminology, and document structure.Provides technical support to engineers on a variety of tasks.Qualifications You Must Have:HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.Excellent interpersonal, written and verbal communication skills.Proficiency with MS Office Suite.Must be a U.S. Person (U.S. Citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.Qualifications We Prefer:Aerospace or defense industry manufacturing experienceExperience with digital photo editing.Experience with Lean Six Sigma principles.Experience with manufacturing drawings, technical specifications, SAP, Solumina, and basic production flow.Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 43,400 USD - 82,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.Privacy Policy and Terms:Click on this link to read the Policy and Terms Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Aviation and Aerospace Component Manufacturing

For our client, we are seeking a Documentation Manager, Platforms & Ecosystems to join the team of a leader in the Information Technology space.This leader will own the evolution of documentation operations for a technical platform environment, with a strong focus on quality, scalability, and coverage. The role will guide a team responsible for creating reliable content that supports customers and internal stakeholders while keeping pace with rapidly changing AI capabilities. It will also partner closely with product and cross-functional teams to align documentation priorities with broader roadmaps and delivery needs.The ideal candidate will bring a mix of content strategy leadership, team management, and process transformation experience, along with the ability to use metrics to improve documentation outcomes.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $114,600 – $218,300 annuallyResponsibilities Lead and grow the documentation team through hiring, coaching, and performance management Redesign documentation processes to leverage AI for efficiency and broader coverage Develop AI skills and content automation approaches to strengthen documentation reliability Monitor advances in AI to keep documentation practices current and competitive Collaborate with stakeholders to ensure timely delivery of documentation content Align documentation priorities with product roadmaps and broader team objectivesQualifications 8+ years in technical writing or content strategy 4+ years of experience managing teams Hands-on experience with generative AI tools and content automation Proven leadership in transforming documentation processes or tools Strong ability to define metrics and frameworks for content qualityBenefits Comprehensive health, life, and disability insurance Generous vacation and personal leave policy Support for new parents with parental leave and family assistance programs Competitive pension plans and employee stock participation Mental health and wellness programs, including EAP Professional development and training opportunities Volunteer programs with donation matchingOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Technology, Information and Media

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.