Documentation Leadership & Technical Writing Manager Jobs

Company DescriptionNależąca do Publicis Groupe agencja mediowa Zenith ma w swoim DNA ROI, jej ambicją jest takie łączenie danych, najnowszych technologii i najlepszych na rynku specjalistów, aby istotnie przyczyniać się do wzrostu biznesu swoich Klientów. Zespół Zenith w Polsce tworzy ponad 200 specjalistów z zakresu komunikacji i planowania mediów, content i performance marketingu, analityki i danych. W portfolio agencji znajduje sie ponad 60 czołowych globalnych i polskich Klientów, do największych z nich należą: Pepsico, AmRest (KFC, Pizza Hut), Adamed, Swarovski, Kompania Piwowarska, Disney, Credit Agricole, RTV Euro AGD, Coty, Wedel, Electrolux czy Animex. Zenith, już po raz czwarty z rzędu, zajmuje drugie miejsce oraz uzyskuje ocenę DOMINANT w rankingu RECMA „Qualitative”. Agencja regularnie zdobywa wyróżnienia i nagrody za efektywność i kreatywność prowadzonych kampanii. W 2023 roku otrzymała Nagrodę Główną i tytuł "Grupy Mediowej Roku", w 2024 wyróżnienie i tytuł „Grupy Mediowej Roku” magazynu Media & Marketing Polska. W 2024 została okrzyknięta „Sukcesem Roku” przez Panorama Reklamy Press, otrzymała tytuł Agencji Roku MIXX Awards 2024 oraz zajęła drugie miejsce w Rankingu Agencji Mediowych EFFIE 2024. Zenith jest częścią Publicis Groupe, pierwszej co do wielkości i najwyżej ocenianej grupy mediowej w Polsce według raportu RECMA „The Qualitative Evaluation Poland" w 2024.OverviewDołącz do naszego zespołu jako Content Strategy Lead!ResponsibilitiesTwoje zadania:Tworzenie i rozwijanie strategii influencer marketingowych, content marketingowych oraz projektów specjalnych obejmujących influencerów, eventy i aktywacje gamingowe.Pełnienie roli eksperta i lidera merytorycznego w obszarze Influencer Marketingu, wspierając rozwój kompetencji całej organizacji.Zarządzanie zespołem specjalistów oraz odpowiadanie za ich rozwój, motywację i realizację celów biznesowych.Budowanie i rozwijanie długofalowych relacji z klientami oraz pełnienie roli strategicznego partnera biznesowego.Doradztwo klientom w zakresie wykorzystania influencer marketingu, contentu, eventów i gamingu w realizacji celów komunikacyjnych i biznesowych.Nadzór nad przygotowaniem i realizacją zintegrowanych kampanii z udziałem influencerów oraz projektów contentowych i eventowych.Zarządzanie budżetami projektowymi, kontrola rentowności działań oraz identyfikowanie możliwości rozwoju biznesu.Nadzór nad produkcjami contentowymi, planami zdjęciowymi, nagraniami video, eventami oraz innymi aktywacjami z udziałem twórców internetowych.Współpraca z działami strategii, kreacji, mediów i data & analytics przy tworzeniu kompleksowych rozwiązań komunikacyjnych.Analiza efektywności działań, prezentowanie wniosków i rekomendacji klientom oraz interesariuszom na poziomie managerskim i dyrektorskim.Rozwijanie współpracy z kluczowymi twórcami, partnerami i agencjami oraz aktywne śledzenie trendów rynkowych.QualificationsAplikuj, jeśli:Posiadasz minimum 6 lat doświadczenia w influencer marketingu, content marketingu lub komunikacji digitalowej.Masz doświadczenie w zarządzaniu zespołem oraz rozwijaniu kompetencji pracowników.Potrafisz budować i rozwijać relacje z klientami oraz swobodnie poruszasz się w obszarze client service.Łączysz kompetencje strategiczne z praktycznym doświadczeniem operacyjnym i produkcyjnym.Masz doświadczenie w planowaniu i realizacji kampanii influencerskich, produkcji contentu, organizacji eventów oraz współpracy z twórcami internetowymi.Posiadasz doświadczenie w prowadzeniu planów zdjęciowych, produkcji materiałów contentowych oraz koordynacji złożonych projektów marketingowych.Potrafisz tworzyć rekomendacje strategiczne oparte na danych, insightach konsumenckich oraz trendach rynkowych.Interesujesz się nowymi formami komunikacji, w tym marketingiem gamingowym i nowoczesnymi formatami contentowymi.Bardzo dobrze znasz rynek influencer marketingu, media społecznościowe oraz środowisko twórców internetowych.Potrafisz prowadzić prezentacje i warsztaty dla klientów oraz występować w roli eksperta.Swobodnie komunikujesz się w języku angielskim.Wyróżniasz się przedsiębiorczym podejściem, samodzielnością oraz umiejętnością podejmowania decyzji biznesowych.Additional InformationCo oferujemy?Zatrudnienie w oparciu o umowę o pracę - pierwszą umowę podpisujemy na okres próbny. Pracę hybrydową - każdy zespół pracuje w innym trybie spotkań stacjonarnych. Główna zasada to praca minimum 8 dni w miesiącu z biura. Oczekiwane godziny rozpoczęcia pracy – elastycznie między godziną 8 a 10. Pakiet benefitów pozapłacowych - podstawowy pakiet opieki medycznej opłacany przez pracodawcę, który możesz rozszerzyć o dodatkowe usługi oraz objąć opieką członków rodziny; doładowanie środków na platformę benefitową Nais, które możesz przeznaczyć na kartę sportową kulturę lub rozrywkę; możliwość przystąpienia do ubezpieczenia grupowego; dostęp do platformy do nauki języków obcych; Zakładowy Fundusz Świadczeń Socjalnych, z którego możesz otrzymać np. dofinansowanie do urlopu. W piątki możemy skończyć pracę o godz. 15:00, jeśli tylko zrealizujemy nasze zadania i pozwala na to sytuacja biznesowa. Środowisko, w którym otrzymasz wsparcie, zaufanie i pomoc - w badaniach satysfakcji nasze talenty potwierdzają, że mogą polegać na zespole, gdy potrzebują porady (98%), oraz że panuje tutaj atmosfera otwartości i akceptacji różnic między ludźmi (96%). Wewnętrzną, międzynarodową platforma Marcel – na której możemy korzystać z e-learningów (Linkedin i Udemy), a także autorskich programów czy warsztatów live. Let’s Talk - możliwość darmowego skorzystania z konsultacji z psychologiem. Kulturę Ciekawości - postrzegamy ją jako kluczowy element naszej organizacji. Stale zasilamy nasz zespół inspiracjami i wiedzą podczas regularnych spotkań i nie tylko. Międzynarodowe i lokalne programy i projekty rozwojowe, między innymi: Program AI Ready - ma na celu pogłębianie i aktualizowanie wiedzy z obszaru generatywnej sztucznej inteligencji w całej organizacji. Uczymy się wykorzystywać narzędzia AI w sposób etyczny, zgodny z prawem bezpieczny i odpowiedzialny. Przystanek - kilkumiesięczny projekt edukacyjno-inspiracyjny, tworzony z udziałem i dla naszych talentów, w ramach którego zajmujemy się tematami, które aktualnie są dla nas szczególnie ważne i potrzebne. Skill Space - kompleksowa ścieżka rozwojowa, która wspiera talenty na różnych etapach kariery, pomagając im rozwijać zarówno umiejętności techniczne, jak i kompetencje miękkie. Consulting Mindset - program nakierowany na rozwój zespołów na w obszarze budowania wartościowych, partnerskich, opartych na wiedzy i wzajemnym szacunku relacji z klientami. Działania charytatywne - przykładem jest Akcja Mikołaje, w której już kilkanaście lat z rzędu prowadzimy działania wspierające dzieci w Domach Dziecka, a także mieszkańców i podopiecznych Domu Samotnej Matki w Kielcach. Biura Pet Friendly - możesz przyjść do pracy razem ze swoim pupilem. Work Your World – inicjatywa dla osób z minimum rocznym stażem, w której umożliwiamy pracę zdalną z niemalże każdego miejsca na świecie przez 6 tygodni. Power of Referral – program wewnętrznych poleceń pracowniczych, w którym możesz otrzymać bonus finansowy za skuteczne polecenie talentu. Parking – w naszych budynkach dostępna jest określona liczba miejsc parkingowych.Dołącz do Publicis Groupe, a Twój rozwój nabierze tempa! W Publicis Groupe cenimy różnorodność i zapraszamy do aplikowania wszystkie osoby, bez względu na wiek, płeć, orientację seksualną, wyznanie lub jego brak, pochodzenie czy pełno/niepełnosprawność. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Advertising Services

Quel sera ton poste ? Poste : Knowledge Manager H/F Lieu : Entre Rennes et Laval (35) Télétravail : 4 jours à distance / 1 jour sur site par semaine Contrat : Portage ou CDI Contexte client : Tu rejoins un grand groupe du secteur agroalimentaire au sein d'un environnement industriel où la qualité du support utilisateurs et la capitalisation des connaissances sont des enjeux stratégiques. Dans le cadre du RUN du Service Desk, tu interviens comme référent Knowledge Management afin de garantir la …

About the role : You're the person in the room who can take a consumer insight, a cultural moment and turn it into a campaign idea that is relevant. You'll work closely with the Head of Brand, the Creative Director, and the Campaign team to develop ideas that stretch across channels (360 approach). You'll shape copy direction, and make sure everything we put out sounds like us. You'll help structure and elevate creative ideas. What you will do: - Develop campaign concepts and creative territori…

What does it mean to be an instructional designer at Netlight? Netlight is growing and changing fast, and Learning & Development is where that capability gets built. As our instructional designer, you are the craft at the centre of a small global L&D team– turning what the business needs to learn into learning that works: well designed, well built, and worth people's time. You work alongside colleagues who own our learning areas end to end, and you make their programmes real. Your days move between designing and building. You structure courses, workshops and self-paced modules around how adults learn, then author the content – including SCORM modules – and set it up in our learning platform and training-management system. You support delivery by preparing materials and facilitators, helping sessions run well, and stepping in to facilitate when it makes sense. You look after the practical detail and the data behind it – scheduling, completions, participation and feedback – and use what it tells you to sharpen the next version. It is a hands-on role with room to grow into owning a learning area of your own. Who you are Around two years' experience in instructional design, learning design or a closely related role – enough to work independently on a brief, with room to keep growing. A relevant background in instructional design, education, learning sciences, educational technology or psychology – whether through a degree, a professional qualification, or equivalent hands-on experience in the field. Solid design craft. You know how adults learn and turn a fuzzy need into clear, well-structured learning. Hands-on tool skills. Comfortable authoring digital content and working with a learning platform; SCORM and authoring tools are familiar, or you pick them up quickly. Confident with AI. You use AI to work faster and produce more, but keep your own critical judgement in charge – checking, questioning and reworking what it gives you. Reliable and collaborative. You keep the moving parts straight and thrive in a small, hands-on team where everyone pitches in. Fluent in English; C1 German is a must. We offer A real say in how a growing company learns – your work is used, not shelved. A close L&D team that sits together, shares openly, and helps each other grow. Room to develop your craft and, over time, to own a learning area of your own. A mentor and a coach to guide your development The backing of a 2,200-strong consultancy, with the feel of a small team inside it. About usNetlight is an international digital consulting firm, helping leading companies to succeed in the digital landscape, from advice to implementation. Our service contains the collective intelligence of more than 2000 consultants offering a comprehensive range of digital services, from strategy to technology. Co-creating the future today, since 1999.Netlight has been awarded several times for profitable growth and management, as a top employer, and for our engagement in Diversity, Equity, and Inclusion. Located in Stockholm, Gothenburg, Oslo, Helsinki, Copenhagen, Munich, Hamburg, Berlin, Frankfurt, Zurich, Cologne, Amsterdam, Madrid, Toronto and London.Come work with us Netlight as a company strives to be a truly diverse, equitable, and inclusive organisation. Regardless of who you are, what personality, background, and experience you have, you enrich our culture through your values. Netlight’s purpose is to unleash full potential, realise great careers, and fulfil personal growth.To achieve this, we have a highly engaged network organisation, where every employee gets a mentor, delivery coach, and personal communities. The key to our continued success is trust and personal responsibility, diverse experiences, challenging opportunities, and development based on personal values. Every Netlighter is an active part of building and shaping this culture, which leads to a clear correlation between personal growth and the growth of Netlight. Show more Show less Seniority level Entry level Employment type Full-time Job function Human Resources Industries IT Services and IT Consulting

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.The TeamThe Celonis Executive Briefing Center (EBC) runs the most important conversations we have with our customers. We bring C-suite decision-makers together with Celonis leaders and experts for tailored, high-impact briefings that move strategic deals forward and deepen relationships with our most important stakeholders. Named the world’s Best New Executive Briefing Center Program by the Association of Briefing Managers, the EBC is a measurable driver of pipeline and customer value — and we are reinventing what an executive briefing can be.The RoleAs the EBC Content Strategist, you design the future of how the world’s top executives experience Celonis. You pioneer AI-native, multisensory briefings that turn complex process intelligence into stories leaders can see, touch, and explore in real time. You own the creative vision for our showcases, speaker sessions, and living catalog, pushing each one to the frontier of what’s possible with generative AI, interactive data visualization, and spatial technology. Working closely with sales leadership, product marketing, and the executive team, you make sure every experience is both unmistakably next-generation and translated directly to the business challenges and goals of the C-level leaders in the room.The Work You’ll DoExperience Design & AI-Native StorytellingVisionary narrative: Craft a bold, consistent executive narrative that brings the Celonis vision to life and lands with C-suite audiences.AI-native creation: Build an AI-assisted content engine that drafts, personalizes, and adapts each briefing in real time to the visiting executive’s industry, process data and priorities.Immersive assets: Design tailored, high-impact experiences that feel cinematic, not corporate: presentations, messaging frameworks, scripts, and interactive multimedia.Living Catalog & Session CurationLiving catalog: Own an adaptive, always-current catalog that evolves with every product launch and go-to-market shift — so no session is ever out of date.Narrative architecture: Orchestrate briefing agendas that flow as one cinematic story arc across sessions.Continuous reinvention: Retire what’s stale and prototype what’s next, keeping the catalog at the frontier of Celonis innovation.Immersive Showcase & Demo InnovationExperiential vision: Own the creative vision, relevance, and impact of our interactive EBC showcases end to end.Multisensory showcases: Design digital, touch-driven, and spatial experiences that let executives explore their own process data — haptic, visual, and genuinely fun.Frontier partnerships: Partner with design agencies, creative technologists, and product teams to prototype and deploy net-new immersive experiences — AR/VR, live data visualization, and interactive installations.Flawless delivery: Establish a testing and refresh cadence so every showcase runs flawlessly during high-stakes executive visits.Cross-Functional Collaboration & ImpactSpeaker enablement: Work directly with speakers and subject-matter experts to shape their session narratives and align talking points to briefing goals.Measurement & optimization: Track engagement and briefing feedback, tying immersive experiences to measurable pipeline and deal velocity, and iterate on experience strategy based on what the data shows.The Qualifications You Need6+ years in content strategy, experience design, executive communications, or product marketing within B2B technology.Proven experience designing high-stakes executive events, immersive experiences, or briefing programs.Hands-on experience with experiential or immersive marketing, interactive storytelling, or emerging tech (AR/VR, spatial computing, interactive data visualization).Exceptional writing and editing, with a track record of distilling complex technical concepts into clear, compelling narratives.Fluent with generative AI tools — using them to create, personalize, and accelerate experiences, not just to draft.Strong business acumen and a solid grasp of enterprise sales cycles, buyer personas, and regional market dynamics.Skilled at project management and driving alignment across many stakeholders without direct authority.What Celonis Can Offer YouPioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.About UsCelonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.Get familiar with the Celonis Process Intelligence Platform by watching this video.Celonis Inclusion StatementAt Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.Your PrivacyAny information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate NoticesBy submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.Please be aware of common job offer scams, impersonators and frauds. Learn more here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Information Technology & Services

Direct message the job poster from Celonis Emily Burnett Emily Burnett Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.The Team:The Celonis Executive Briefing Center (EBC) runs the most important conversations we have with our customers. We bring C-suite decision-makers together with Celonis leaders and experts for tailored, high-impact briefings that move strategic deals forward and deepen relationships with our most important stakeholders. Named the world’s Best New Executive Briefing Center Program by the Association of Briefing Managers, the EBC is a measurable driver of pipeline and customer value — and we are reinventing what an executive briefing can be.The Role:As the EBC Content Strategist, you design the future of how the world’s top executives experience Celonis. You pioneer AI-native, multisensory briefings that turn complex process intelligence into stories leaders can see, touch, and explore in real time. You own the creative vision for our showcases, speaker sessions, and living catalog, pushing each one to the frontier of what’s possible with generative AI, interactive data visualization, and spatial technology. Working closely with sales leadership, product marketing, and the executive team, you make sure every experience is both unmistakably next-generation and translated directly to the business challenges and goals of the C-level leaders in the room.The work you’ll do:Experience Design & AI-Native StorytellingVisionary narrative: Craft a bold, consistent executive narrative that brings the Celonis vision to life and lands with C-suite audiences.AI-native creation: Build an AI-assisted content engine that drafts, personalizes, and adapts each briefing in real time to the visiting executive’s industry, process data and priorities.Immersive assets: Design tailored, high-impact experiences that feel cinematic, not corporate: presentations, messaging frameworks, scripts, and interactive multimedia.Living Catalog & Session CurationLiving catalog: Own an adaptive, always-current catalog that evolves with every product launch and go-to-market shift — so no session is ever out of date.Narrative architecture: Orchestrate briefing agendas that flow as one cinematic story arc across sessions.Continuous reinvention: Retire what’s stale and prototype what’s next, keeping the catalog at the frontier of Celonis innovation.Immersive Showcase & Demo InnovationExperiential vision: Own the creative vision, relevance, and impact of our interactive EBC showcases end to end.Multisensory showcases: Design digital, touch-driven, and spatial experiences that let executives explore their own process data — haptic, visual, and genuinely fun.Frontier partnerships: Partner with design agencies, creative technologists, and product teams to prototype and deploy net-new immersive experiences — AR/VR, live data visualization, and interactive installations.Flawless delivery: Establish a testing and refresh cadence so every showcase runs flawlessly during high-stakes executive visits.Cross-Functional Collaboration & ImpactSpeaker enablement: Work directly with speakers and subject-matter experts to shape their session narratives and align talking points to briefing goals.Measurement & optimization: Track engagement and briefing feedback, tying immersive experiences to measurable pipeline and deal velocity, and iterate on experience strategy based on what the data shows.The qualifications you need:6+ years in content strategy, experience design, executive communications, or product marketing within B2B technology.Proven experience designing high-stakes executive events, immersive experiences, or briefing programs.Hands-on experience with experiential or immersive marketing, interactive storytelling, or emerging tech (AR/VR, spatial computing, interactive data visualization).Exceptional writing and editing, with a track record of distilling complex technical concepts into clear, compelling narratives.Fluent with generative AI tools — using them to create, personalize, and accelerate experiences, not just to draft.Strong business acumen and a solid grasp of enterprise sales cycles, buyer personas, and regional market dynamics.Skilled at project management and driving alignment across many stakeholders without direct authority.What Celonis can offer you:Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.Ownership from Day 1: Every full-time Celonaut is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks that prioritize work/life balance.Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.About Us:Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.Get familiar with the Celonis Process Intelligence Platform by watching this video.Celonis Inclusion Statement:At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.Your Privacy:Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate NoticesBy submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.Please be aware of common job offer scams, impersonators and frauds. Learn more here. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Job DescriptionTechnical Writer (m/w/d)Who We ArePAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers – whether in-store, mobile or online – to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards.Beschreibung der RolleWir suchen eine/n erfahrene/n Technische/n Redakteur/in (Technical Writer), der/die unser Payments & Omnichannel Commerce Bereich bei PAYONE verstärkt. Diese Rolle ist entscheidend, um komplexe Zahlungssysteme, aufkommende Fintech-Ökosysteme und Omnichannel-Transaktionstechnologien in klare, verständliche Dokumentation für technische und nicht-technische Zielgruppen zu übersetzen. Sie arbeiten eng mit Product Managern, Product Owners, Softwareingenieuren, Lösungsarchitekten und Compliance-Teams zusammen, um umfassende technische Dokumentation zu erstellen, die Produkt-Launches, Integrationen und Kundenakzeptanz über unsere Zahlungsplattformen hinweg unterstützt.Dein VerantwortungsbereichErstellung und Pflege umfassender technischer Dokumentation für unsere Plattform-API, Entwicklung von Integrationsleitfäden für Omnichannel-Anwendungsfälle, Plattformlösungen und Zahlungsabwicklungsleitfäden über mehrere Integrationskanäle hinwegErstellung von API-Referenzdokumentation, Entwicklerhandbüchern und SDK-Dokumentationen unter Verwendung unterschiedlicher Diagramme zur VeranschaulichungErstellung von Benutzerdokumentationen, Systemverwaltungsdokumentationen und Troubleshooting-Handbüchern für Omnichannel-Plattformen unter Nutzung vorhandener Tools wie Docusaurus, RedoclyZusammenarbeit mit Product Managern, Product Owners und Softwarearchitekten, um funktionale und technische Spezifikationen zu ermitteln und deren Genauigkeit zu validieren, während regulatorische Vorgaben korrekt abgebildet werdenPflege der Versionskontrolle, Sicherstellung konsistenter Terminologie, Stil und Formatierung in der gesamten technischen Dokumentation, Validierung der Dokumentation mit EndbenutzernAktualisierung der Dokumentation bei Produktveröffentlichungen, Patchs und Funktionsverbesserungen sowie Überwachung von Feedback und Analytik zur Identifikation von Verbesserungsmöglichkeiten Deine VorteileDie Wertschätzung Jedes Einzelnen Liegt PAYONE Am Herzen Und Dazu Gehört Auch, Die Leistung Zu Erkennen Und Entsprechend Zu Belohnen. Deswegen Bietet PAYONE Unter AnderemFlexible Arbeitszeiten inklusive Homeoffice MöglichkeitenMobility KonzepteEine offene und transparente UnternehmenskulturAus- und WeiterbildungsmöglichkeitenSpannende Aufgabenfelder in einem zukunftsorientierten UnternehmenDas bringst du mitAusgezeichnete schriftliche Fähigkeiten in Deutsch und Englisch5+ Jahre Erfahrung im technischen SchreibenHervorragende schriftliche und mündliche Kommunikationsfähigkeiten mit der Fähigkeit, komplexe technische Konzepte für ein diverses Publikum zu übersetzenErfahrung in der Erstellung von API-Dokumentationen und entwicklerorientierten technischen Inhalten, Kenntnisse in Dokumentationsauszeichnungssprachen (Markdown, AsciiDoc, reStructuredText) sowie Erfahrung mit Diagramm- und technischer Illustrationswerkzeugen wie Mermaid, PlantUML, draw.ioHervorragendes Verständnis von API-Dokumentationsstandards und -tools (Swagger/OpenAPI, API Blueprint) und Vertrautheit mit Versionskontrollsystemen (Git)Fundierte Domänenexpertise im Zahlungsökosystem und Erfahrung im technischen Schreiben, idealerweise im Fintech-, Zahlungs-Gateway- oder E-Commerce-Bereich, mit starkem Wissen moderner Zahlungsarchitektur und Integrationsmustern We are on an exciting journey in the payments industry and we are looking for proactive people who can drive positive change, take on topics actively and show what comes next, helping to move the organisation forward. At PAYONE, you will work with determined colleagues from all over the world to tackle unique challenges as a team and make a real impact on society. With an encouraging company culture, strong technology and extensive training opportunities, we support you in advancing your career. Join our team of more than 18,000 people worldwide and help shape the future – because it is yours too.Learn more about life at PAYONE at jobs.worldline.com/payoneWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.Information at a GlanceApply nowRequest ID: 304610Posting Start Date: 7/3/26Job Area: Not ApplicableWork Site: HybridContract Type: PermanentBrand: PAYONEJob Location: Germany - Frankfurt PayOne, Germany - Ratingen PayOne, Germany - Remote Payone Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Financial Services

Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.Our mission is simple: make circular fashion the norm, not the exception.Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.About the role : You're the person in the room who can take a consumer insight, a cultural moment and turn it into a campaign idea that is relevant.You'll work closely with the Head of Brand, the Creative Director, and the Campaign team to develop ideas that stretch across channels (360 approach). You'll shape copy direction, and make sure everything we put out sounds like us. You'll help structure and elevate creative ideas.What you will do: Develop campaign concepts and creative territories rooted in brand strategy and business objectives. Write compelling, on-brand copy across all touchpoints: Social, CRM, Performance Marketing, Offline and creative campaigns. Translate strategic briefs into clear creative frameworks that guide designers, producers, and channel leads. Own and champion the Vestiaire Collective tone of voice, ensuring every word is intentional, consistent, and on-brand. Collaborate with designers, art directors, and video producers to shape the full creative output. Contribute to brand positioning work, naming, and messaging hierarchy. Support and elevate junior creatives and cross-functional partners through feedback, guidance, and creative leadership. Stay sharp on cultural trends, fashion conversations, and competitor creative and bring what's relevant to the table. Work together with our Product Copywriter to make sure we sound like one brand. About you:3-5 years of experience in content strategy or copywriting for marketing. Experience writing (EN US) localization friendly copy for multinational audiences. A portfolio that demonstrates both strategic thinking and executional craft. Concepts and copy. Not just one or the other. A deep, genuine understanding of the luxury landscape and the ability to write across registers: witty for social, editorial for campaign, data-driven for performance marketing, precise and UX-friendly for CRM. Native/ Bilingual English speaker and one or two European languages (French, German, Italian) are a plus. Experience working in Figma; Familiarity with Contentstack and Braze (or similar tools) to understand the full copy lifecycle Strong collaboration skills and the confidence to present, defend, and refine creative ideas in a fast-moving team. What We OfferPurpose-driven work at scale Join a company reshaping the fashion industry towards circularity, you directly contributes to reducing waste and extending the life of luxury itemsHigh-impact scope & ownership Work on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countriesA truly international environment Collaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh CityCareer acceleration in a fast-moving scale-up Take ownership early, grow fast, and shape your path, as an expert or a future leaderLearning & growth as a priority Dedicated budget, continuous feedback culture, and opportunities to work on cutting-edge topics (AI, marketplace dynamics, scalability, etc.)Flexible ways of working Hybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operateGive back through action 2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day-to-day roleCompetitive compensation & benefits Including bonus, health coverage, lunch vouchers, Gym-Pass, and additional legal perks depending on your locationResearch shows that candidates from underrepresented backgrounds including women, people with disabilities, and other marginalized communities, are less likely to apply unless they meet 100% of the criteria.At Vestiaire Collective, we believe diversity drives better decisions, stronger products, and more meaningful impact.If this role excites you but your experience doesn’t align perfectly, we still encourage you to apply, your perspective could be exactly what we’re looking for.Vestiaire Collective is proud to be an equal opportunity employer.PS: We take candidate experience seriously, and your safety too !Vestiaire Collective will only contact you through official email addresses ending in @vestiairecollective.com or no-reply@hire.lever.co.We will never:Contact you via WhatsApp, Telegram, or similar platformsAsk for payment or banking information at any stage of the processIf you receive a suspicious message, please report it to: talentacquisition@vestiairecollective.comWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for France. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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