Documentation Leadership & Technical Writing Manager Jobs

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Knowledge ManagerOracle & Enterprise Applications PracticePosition SummaryThe Knowledge Manager will establish, govern, and continuously enhance the Oracle & Enterprise Applications Practice knowledge ecosystem. This role will be responsible for defining the knowledge management strategy, building and maintaining a centralized knowledge repository, and ensuring that delivery teams, architects, solution leads, and practice leadership have access to high-quality, reusable assets, accelerators, methodologies, lessons learned, case studies, and intellectual property.The role serves as a critical enabler for delivery excellence, innovation, practice growth, employee development, and operational efficiency by transforming institutional knowledge into a scalable and accessible business asset. The Knowledge Manager will work closely with Practice Leadership, Solution Architects, Delivery Teams, PMOs, Learning & Development teams, and Sector Leaders to drive knowledge capture, reuse, governance, and adoption across the Oracle and Enterprise Applications portfolio.Key ResponsibilitiesKnowledge Management Strategy & GovernanceDefine and execute the Practice Knowledge Management Strategy aligned with business objectives.Establish governance frameworks, standards, taxonomies, metadata models, and content lifecycle management processes.Create policies for content creation, review, approval, publication, archival, and retirement.Lead Knowledge Management Steering Committee meetings and drive knowledge initiatives across the practice.Develop KPIs and dashboards to measure knowledge creation, consumption, reuse, and business impact. Enterprise Knowledge Repository ManagementDesign, implement, and maintain a centralized practice-wide knowledge repository.Ensure knowledge assets are organized, searchable, current, and easily accessible.Manage repository structure, tagging standards, content classification, and access controls.Implement processes to continuously improve repository usability and user experience.Drive adoption of collaboration and knowledge-sharing platforms. Knowledge Capture & Content ManagementEstablish systematic processes to harvest knowledge from client engagements, proposals, delivery programs, and innovation initiatives.Capture and curate:Methodologies and delivery frameworksSolution accelerators and toolsReusable templates and work productsImplementation playbooksLessons learned and best practicesCase studies and success storiesTraining materials and learning contentIndustry and functional domain expertisePartner with engagement teams to ensure timely contribution of assets into the repository. Practice Enablement & AdoptionPromote a culture of knowledge sharing and collaboration across the Oracle and Enterprise Applications practice.Drive awareness campaigns and adoption programs to increase repository usage.Enable consultants, architects, and leaders to contribute and consume knowledge effectively.Partner with Learning & Development teams to integrate knowledge assets into capability-building programs.Develop communication plans and knowledge-sharing forums across practice communities. Intellectual Property & Asset DevelopmentSupport creation and management of practice intellectual property and delivery accelerators.Maintain inventories of reusable assets and identify gaps requiring new content development.Collaborate with solution and offering leaders to package knowledge into repeatable service offerings.Ensure alignment between methodologies, tools, accelerators, and practice standards. Analytics & Continuous ImprovementMonitor repository health, asset utilization, user engagement, and knowledge contribution metrics.Conduct regular audits to ensure content quality, relevance, and compliance.Identify opportunities for automation, AI-enabled search, content recommendations, and knowledge discovery.Benchmark best practices and continuously evolve the knowledge framework. Key Performance Indicators (KPIs)Percentage of delivery teams contributing reusable assets.Repository adoption and active user metrics.Search success and user satisfaction scores.Knowledge asset reuse rate across engagements.Number of new accelerators, playbooks, and reusable artifacts created.Reduction in effort through knowledge reuse.Repository content quality and currency score.Knowledge contribution compliance across projects.Required QualificationsEducationBachelor's or Master's degree in Information Management, Business, Technology, Knowledge Management, or related discipline.Experience8+ years of experience in Knowledge Management, Practice Operations, Learning & Development, Content Management, or Consulting Enablement roles.Experience supporting Enterprise Applications, ERP, Oracle Cloud, SAP, Microsoft, or large consulting practices preferred.Proven experience designing and managing enterprise knowledge repositories.Experience driving organization-wide knowledge-sharing and adoption programs.Required SkillsFunctional SkillsKnowledge Management frameworks and best practicesInformation architecture and taxonomy designContent lifecycle managementRepository governance and administrationProcess design and continuous improvementChange management and stakeholder engagementTechnology SkillsMicrosoft SharePointMicrosoft Viva / Microsoft 365 Collaboration PlatformsKnowledge Management platformsPower BI reporting and analyticsAI-enabled search and content discovery solutionsContent management systemsLeadership SkillsStrategic thinkingStakeholder managementCross-functional collaborationExecutive communicationInfluencing without authorityProgram managementSuccess ProfileThe ideal candidate is a strategic thinker with a passion for enabling large consulting organizations through knowledge. They combine strong governance and operational discipline with the ability to foster collaboration, drive adoption, and build a culture where knowledge is treated as a critical enterprise asset. The individual will play a pivotal role in transforming the Oracle & Enterprise Applications Practice into a knowledge-driven, highly scalable organization that accelerates delivery excellence, innovation, and growth.EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Professional Services

Direct message the job poster from SoCheers Shreya Suvarna Shreya Suvarna Manager - People Growth & Culture at SoCheers Who are you?You play a leadership role within the content strategy team, guiding both thinking and execution across multiple brands or clusters. You bring strong narrative judgment, creative direction, and platform understanding to the work.At this level, your role involves shaping campaign thinking, defining content ecosystems, and ensuring that storytelling remains consistent across multiple workstreams.You work closely with senior creative, strategy, and brand leadership to align content thinking with larger brand objectives, while also mentoring strategists and writers within the team.You help elevate the overall quality of ideas, ensuring that content remains culturally relevant, platform-native, and creatively strong.What will you do?Lead narrative and content strategy across multiple brands or workstreams.Develop larger campaign storytelling frameworks and content ecosystems.Partner with Brand Experience and Strategy teams to align content thinking with brand direction.Guide content strategists and writers through feedback, mentorship, and creative direction.Ensure storytelling consistency across campaigns, always-on content, and new initiatives.Strengthen creative output through narrative refinement and idea development.Stay closely connected to platform evolution, creator culture, and audience behaviour.Contribute to agency-wide creative discussions and idea development.Help maintain quality standards across the broader content team. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Advertising and Marketing Industries Advertising Services and Marketing Services

Direct message the job poster from CyberToss Pvt. Ltd. Anushree Sanyal Anushree Sanyal Corporate Human Resources I Expertise in Corporate Recruitment I Training & Development I HR Associate@ Cybertoss Pvt. Ltd. Location: Serampore, Hooghly (Nearby candidates preferred)Job Type: Full-time | OnsiteExperience: 2 - 3 yearsSalary: Up to ₹20,000 per month (Based on experience)Shift: Rotational ShiftCompany OverviewCyberToss Pvt. Ltd. is a fast-growing ITES company working with global clients. We are hiring a Creative Content Designer to create high-quality visual content, branding assets, and short-form videos for digital platforms.This role is ideal for candidates skilled in Adobe Photoshop, Canva, and basic video editing tools who want hands-on experience in branding, social media, and digital design.Key ResponsibilitiesDesign social media graphics, digital ad creatives, banners, and marketing visuals.Create branding and corporate identity materials including logos, brochures, flyers, and website graphics.Edit short promotional videos, reels, and social media video content.Maintain design consistency and brand guidelines across platforms such as Instagram, Facebook, LinkedIn, and websites.Work closely with digital marketing, content, and client teams to deliver business-aligned creatives.Keep up with latest design trends, social media formats, and creative tools.Required Skills & Qualifications2 - 3 years of experience as a Graphic Designer / Social Media Designer / Creative Designer/Creative Content Designer.Strong proficiency in Adobe Photoshop, Illustrator, InDesign, and Canva.Good knowledge of branding, typography, layout design, and color theory.Experience designing social media posts, ad creatives, marketing banners, and digital assets.Ability to handle multiple projects, tight deadlines, and client revisions.Basic video editing / reel editing skills using tools such as Premiere Pro, After Effects, or similar (preferred).Good English communication skills for coordination with internal teams and clients.Why Join CyberToss?Direct company payroll (No third-party recruitment).5-day work week for better work-life balance.Performance-based incentives & salary growth.Provident Fund (PF) & Employee Insurance.Company-provided high-performance system and licensed design software.Career growth opportunities into Senior Graphic Designer or Creative Team Lead roles.Supportive, innovative, and collaborative work culture. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Ux Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job TitleTechnical Writer - Tech Support Documentation | Content development | 2-5yAbout Skyhigh SecuritySkyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity.Role OverviewThe Technical Writer will be responsible for creating, updating, and maintaining high-quality technical documentation that empowers our Technical Support team and our customers to quickly and effectively resolve product issues. This role is crucial in translating complex technical information and support best practices into clear, concise, and user-friendly knowledge base articles, troubleshooting guides, and internal support procedures.About The RoleThe Technical Writer will be responsible for creating, updating, and maintaining high-quality technical documentation that empowers our Technical Support team and our customers to quickly and effectively resolve product issues. This role is crucial in translating complex technical information and support best practices into clear, concise, and user-friendly knowledge base articles, troubleshooting guides, and internal support procedures.Key ResponsibilitiesWrite and edit customer-facing and internal technical support content, including FAQ articles, troubleshooting guides, how-to tutorials, and known issue workarounds.Develop and maintain internal procedural documentation for the Technical Support team, such as escalation paths, diagnostic steps, and new feature support processes (SOPs).Ensure all documentation adheres to established style guides, voice, and quality standards for clarity, accuracy, and consistency.Organize and structure technical content within the Knowledge Base/Content Management System (CMS) to ensure high findability and usability for both internal agents and external customers.Work closely with Technical Support Engineers, Product Engineers, Quality Assurance, and Product Managers to gather necessary information and validate technical accuracy.Proactively identify areas where documentation is needed based on support ticket trends, customer feedback, and internal team requests.Gather feedback from the Technical Support team and customers to continuously improve content, addressing clarity, completeness, and effectiveness.Track and analyze key performance indicators (KPIs) for documentation (e.g., article views, time-to-resolution, case deflection rate) and use data to prioritize and optimize content.Manage the full documentation lifecycle, including regular reviews and necessary updates to reflect product changes, new issues, and updated support processes.SkillsKnowledge of Operating systems, networking concepts (TCP/IP, DNS, SSL) and cloud technologies like AWS, AzureProven ability to translate complex technical concepts into clear, easy-to-understand content for various audiences (technical and non-technical).Ability to quickly learn and understand complex software, hardware, or technical systems. Familiarity with technical support environments is a significant plus.Meticulous editing and proofreading skills to ensure content is accurate and error-free.Experience with documentation tools, Content Management Systems (CMS), and Knowledge Base platforms (e.g., Zendesk Guide, Confluence, SharePoint, etc.).Ability to manage multiple documentation projects simultaneously and meet deadlines in a fast-paced environment.QualificationsBachelor's degree in Computer Science or Engineering..2-5 years of professional experience as a Technical Writer or Knowledge content creator preferably in a role supporting a Customer Support, Technical Support, or Customer Success team.Portfolio of work demonstrating clear and effective technical documentation samples.Preferred Qualifications Experience working with ticketing systems (e.g., JIRA Service Desk/Management(JSD/JSM), ServiceNow, Salesforce Service Cloud).Familiarity with Network/ Cloud Security concepts.Experience with visual communication tools for creating diagrams and screenshots. Responsible for designing, writing, revising and/or editing of technical and/or promotional papers (i.e., application papers, product descriptions, catalogs, manuals/guides, commercial applications, brochures, product articles, etc.). Analyzes and interprets data to determine appropriate syntax, style, and grammatical usage. Information may be produced on hard copy or electronic medium. Performs tasks related to the construction of technical and non- technical illustrations and graphics. Attends planning/coordination meetings to assess customer requirements. Responsibilities may include: overseeing preparation of illustrative material, selecting drawings, sketches, diagrams, and charts, supporting slide/video production, serving as editor on specific publications including article selection, artwork coordination, productions and distribution. May assist in preparation and layout of work for publication. Individuals act as internal experts, consultants, and program/project managers and represent the corporation to external groups, agencies, and vendors.Company Benefits And PerksWe believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.Retirement PlansMedical, Dental and Vision CoveragePaid Time OffPaid Parental LeaveSupport for Community InvolvementWe're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.Our Commitment To YouAt Skyhigh Security, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.Skyhigh Security conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.Skyhigh Security also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Skyhigh Security will never keep any original work authorization documents that we may be required to review during the hiring process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred QualificationsKey ResponsibilitiesOperational LeadershipDefine and drive the Technical Publications operations aligned with the organization’s objectives, and PLC requirements.Establish, maintain, and support documentation process, including:PLC documents exit criteriaStandards for authoring, review, approval, and publishingAlignment with KLA Technical Publications Style Guide and information modelsRepresent Technical Publications in LKS Governance Councils, NPI forums, and leadership reviews.Drive cross‑division alignment to ensure consistent documentation practices and reuse.People LeadershipLead, coach, and develop Technical Publications Leads.Own talent strategy: hiring, succession planning, capability development, and role clarity across Tech Pubs teams.Establish clear goals, KPIs, and performance expectations aligned with business priorities.Build and sustain a culture of quality, accountability, continuous improvement, and customer focus.Delivery, Quality & PLC ExecutionEnsure on‑time and high‑quality documentation delivery for:New Product Introduction (NPI)Sustaining engineeringServices, Customer manuals, and Software upgrade proceduresEnforce adherence to PLC documentation requirements and phase‑exit criteria.Ensure documentation is audit‑ready, accurate, and compliant with safety, regulatory, and corporate quality standards.Operational Excellence & MetricsDefine and track Tech Pubs operational metrics, such as:On‑time delivery vs PLC milestonesQuality and rework trendsContent reuse efficiencyProvide regular status and risk reporting to senior leadership.Minimum QualificationsBachelor’s/master’s degree in engineering /physics/mathematics.10+ years of experience in Technical Publications / Product Documentation in complex engineering environments.2+ years of people leadership experience, including managing large global teams.Hands‑on experience with CCMS, DITA, information modeling, and content reuse strategies.Excellent stakeholder management and executive communication skills.We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employerBe aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Semiconductor Manufacturing

Why Work at RehlkoOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!What We OfferAt Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this JobPrimary Purpose Of The Position -The primary purpose of this position is to strengthen the Technical Publications team by enabling high-quality, consistent, and timely delivery of technical documentation for Home Energy BU.This role ensures engineering outputs are transformed into clear, accurate, and user-friendly documentation for stakeholders including customers, service teams, and regulatory bodies.KEY RESPONSIBILITES – Master in the different software tools required for basic job functions and assimilationundefinedExperience with XML and DITA authoring tools, Content Management Systems (CMS) is REQUIREDMicrosoft Word, Microsoft excelCreo and Creo viewAdobe Illustrator or any illustration toolsAdobe Acrobat ProWindchill / PLMSAPSchema/Style sheet creation (Optional)Smartsheet (optional)Works with customers on projects in a self-driven way, with a strong interpretation of inputs and requirements of delivery.Drive standardization and content reuseProvide training to the junior technical writers as and when needed.Support digital documentation initiativesReview technical documents and validate their quality prior to release.Completes assignments using prescribed procedures within the standard project timelines.Strong Knowledge of Simplified Technical EnglishClarifies outstanding questions with the departments concerned (Project Management, Technical Publications, Engineering team), and where necessary with external companies and suppliers.Capture new learning while executing the project and create/update the standard document procedure/workflow/decision making tree.Coordinate and track time spent on technical publication projectsProven track record of improving the processManage workload, achieve results with minimal supervision, and advise project managers on project status and potential issues.This position will report to Mr. Nilesh Deshmukh (Deputy Manager-Technical Publications) in Rehlko Services Center, India and will work as individual contributionMeasurable KPI’s for the PositionCustomer Satisfaction score – 40%Key Metrics – 40%Process Improvement – 20%About UsRehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a comprehensive package with competitive salaries and a range of additional benefits.Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.Our ValuesCuriosity – Seek, learn, shareTrust – Go farther togetherPace – Focus to go fasterExcellence – Find the win every day Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Manufacturing

Department: DevelopmentLocation: HyderabadDescriptionPlans, organizes, writes, and delivers online help, user, installation, and release-related documentation for business software that is correct and written to standards within the timeline defined for a project. The associate information developer works closely with development teams. External communication is limited. Operates under general supervision, typically reporting to a manager of Information Development.Note: We are looking for experience range from 1 to 3 yearsSkills: DITA, Oxygen XML Editor, Technical Writer, Documentation specialist, Software technical writer, Information developer, XML Authoring, XML Editor, Madcap Flare, Dita XML, Technical Documentation.A Typical Day In The Life IncludesDemonstrates technical writing expertise by writing and publishing online user and administrator content, including new release content.Researches and organizes content for documentation projects.Learns and develops technical writing competency in the company’s writing style.Delivers quality documents with minimal errors; edits materials for clarity, organization, and adherence to standards; seeks and implements suggestions from mentors and content analystsWorks with and learns the company’s software applications to have a strong working base of knowledge from which to write user documentation. Works proactively to build knowledge of assigned applications.Basic QualificationsBachelor’s degree in technical writing, information design, business, or computer science or the equivalent level of technical training and work experienceDemonstrates excellent English language usage skills.Effectively uses information development authoring tools, has classroom level exposure to a variety of tools, or demonstrates ability to learn to use new tools quickly.Demonstrates PC skills with knowledge of various operating systems, file management tools, and common MS office applications.Preferred QualificationsIndustry-specific knowledge or experience or technical writing internship.Familiar with markup languages through either experience or classroom exposure.Familiar with graphics tools through either experience or classroom exposure.Strong research and writing skills.Excellent interpersonal skills; can work well with team members at all levels of the organization.Manages time effectively, resulting in maximum overall efficiency and ensuring successful task completion.About InforInfor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.For more information visit www.infor.comOur ValuesAt Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.Fraud AwarenessWe have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.Fraud Privacy PolicyWe value your privacy at Infor. You may access our privacy policy here.US OnlyThis employer uses E-Verify. Please visit this website for additional information.E-Verify Illinois: Click here, aquí, or tu Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Location - GurgaonJob TitleDocumentation SpecialistDepartment / FunctionGlobal Clinical Affairs (GCA) – Clinical OperationsLocationGurugram, Haryana, IndiaReports ToManager, Clinical Operations / GCAEmployment TypeFull-timeSummaryThe Documentation Specialist supports the Global Clinical Affairs (GCA) Clinical Operations team by managing the lifecycle of clinical trial and clinical investigation documentation, with a primary focus on the electronic Trial Master File (eTMF). The role ensures that essential documents are complete, accurate, current, and filed in compliance with ISO14155 Good Clinical Practice (GCP) and company Standard Operating Procedures (SOPs). The Documentation Specialist plays a central part in maintaining inspection and audit readiness across the clinical study portfolio.ResponsibilitiesManage the setup, maintenance, quality control, and archival of the electronic Trial Master File (eTMF) for assigned studies, from study start-up through close-out and final archival.Process clinical documents within the eTMF system: indexing, classifying, filing, versioning, and tracking documents against the applicable TMF Reference Model and study-specific TMF plans.Perform completeness, quality, and consistency reviews of incoming documents, identifying missing, expired, or non-compliant records and following up with document owners for resolution.Collaborate as needed with each assigned study team to determine which study documents need to be collected before, during, and after study conduct, aligned with GCA TMF SOP and established work instructions. Liaise with study team to collect documents at appropriate timepoints.Maintain GCA’s TMF tracker to ensure transparency of TMF compliance status and action items. escalate gaps and risks to Clinical Operations leadership.Support inspection and audit readiness by ensuring the eTMF is continuously current, and assist in the preparation, retrieval, and review of documents during internal audits and regulatory inspections.Serve as a day-to-day point of contact and subject-matter resource for eTMFMaintain version control of controlled documents and templates, and support document change control activities in line with SOPs.Collaborate with cross-functional stakeholders (Clinical Operations, Regulatory Affairs, Quality, and external CROs/vendors) to ensure consistent and compliant documentation practices.Support the development, review, and periodic update of SOPs, work instructions, and TMF-related process documentation.Contribute to continuous improvement initiatives for documentation processes and eTMF system enhancements.Ensure all activities comply with GCP, applicable regulatory requirements, data integrity (ALCOA+) principles, and company policies.Education and Work Requirements Competencies Bachelor's degree in life sciences, pharmacy, nursing, biomedical sciences, or a related discipline. Equivalent relevant experience may be considered. Typically 2-5 years of relevant experience in clinical documentation, TMF/eTMF management, clinical trial administration, or clinical operations within a pharmaceutical, biotechnology, medical device, or CRO environment.Hands-on experience with eTMF systems (e.g., Veeva Vault eTMF or comparable)Experience supporting audits and regulatory inspections is strongly preferred.Solid working knowledge of ISO14155 Good Clinical Practice (GCP), ICH-GCP E6 Trial Master File guidelines, and essential clinical documentation requirements;Strong understanding of TMF/eTMF principles, document lifecycle management, and data integrity (ALCOA+).High attention to detail and strong organizational skills, with the ability to manage multiple studies and competing priorities.Proficiency with electronic document management systems and standard office applications (e.g., Microsoft Office, Smartsheet).Strong written and verbal communication skills in English; able to collaborate effectively across global, cross-functional teams.Proactive, quality-focused mindset with the ability to identify issues and drive them to resolution.Ability to work independently while supporting a collaborative team environment.Location - Gurgaon Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Medical Equipment Manufacturing

IntroductionJob Title: Technical WriterLocation: BangaloreDepartment: Financial ServicesOverview:SymphonyAI is a global enterprise AI leader specializing in generative and predictive AI. With our deep industry expertise, we develop packaged AI products and applications aimed at solving specific challenges across various sectors. Our Financial Services vertical is crafted to meet the demands of the most regulated environments, assisting financial institutions in early threat detection, decisive action, and maintaining superior compliance at scale and speed.Job DescriptionRole Objectives:Develop comprehensive technical documentation that meets organizational standards.Gain a deep understanding of products and services and translate complex information into straightforward, polished, and engaging content.Write user-friendly content that addresses the target audience's needs, turning insights into language for user success.Develop and maintain a repository of documentation reference materials.Evaluate existing content and develop methods for improvement.Key Responsibilities:Work under the guidance of senior technical writers and interact with subject matter experts to understand project requirements.Research, outline, write, and edit content.Collaborate with different teams to create end-user guides, API documentation, and deployment content.Determine the clearest and most logical way to present information for reader comprehension.Develop content in alternative media forms for maximum usability, maintaining a consistent voice across all documentation.Required Skills & Qualifications:Three to five years of experience as a technical writer.Previous experience in a software development environment.Highly skilled in the English language.Ability to quickly learn and understand complex topics.Excellent written communication skills, with a keen eye for detail.Ability to manage multiple projects simultaneously.Working proficiency in Microsoft Office suite and MadCap Flare.Preferred Skills & Qualifications:Bachelor’s degree (or equivalent) in communications or a technical field.Previous experience in the Financial Services sector.Basic image editing skills.Diversity & Inclusion Statement:We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.About UsSymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Product Management Industries Software Development

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.ResponsibilitiesContent DevelopmentCreate, organize, maintain, and reuse documentation assets using the team’s approved content repository and authoring tools (currently Microsoft Word and SharePoint), while supporting future adoption of structured authoring practices.Conduct task analysis (TA) and prepare annotated topic lists (ATL).Collaborate with cross-functional teams and subject matter experts (SMEs) across global regions to gather requirements and deliver project outcomes.Develop reusable, structured technical content aligned with Xylem’s authoring guidelines, information model, and style guide.Produce and maintain illustrations, graphics, and photo-realistic renderings.Ensure the completion of the review cycle and software-assisted checks for grammar, style, and terminology.Initiate translation requests and coordinate translation reviews.Communicate release updates to stakeholders via designated channels.Maintain reusable content and contribute to documentation standards, templates, and information architecture to improve content consistency and scalability.Quickly learn new products, custom technologies, and engineering concepts, and accurately translate them into clear, user-focused documentation.Contribute to the development of the CCMS structure, templates, and information model.Create and maintain Topics, Chaptermaps, Bookmaps, and metadata within the CCMS.Demonstrate flexibility in working hours to support collaboration with stakeholders across different time zones, as business needs require.Work effectively in a hybrid work environment while maintaining strong communication, collaboration, and accountability.Participate in initiatives to enhance documentation quality, workflow efficiency, and content governance.Required QualificationsEducationBachelor’s degree in engineering (Mechanical, Electronics, Aeronautical, Computer Science, or equivalent field).Experience3–6 years of professional experience as a Technical Writer (Senior level) in an international, English-language environment.Proven expertise in developing reusable technical documentation using structured or unstructured authoring approaches. Experience with DITA XML and single-sourcing practices is an advantage but not required.Basic experience creating technical illustrations in vector or raster formats.Experience documenting software, hardware, or custom-engineered solutions, with the ability to quickly understand unfamiliar technologies.Skills and CompetenciesCore SkillsExcellent command of written and spoken English.Strong analytical, organizational, and documentation skills.Detail-oriented, structured, and dependable in meeting deadlines.Effective communicator with global, cross-functional teams.Familiarity with Simplified Technical English (STE) and style guides such as the Microsoft or Chicago Manual of Style.Understanding of DDLC, SDLC, and Agile workflows.Knowledge of single sourcing, metadata management, and conditional profiling.Ability to quickly learn new technologies, understand engineering customizations, and evaluate their impact on the end-user experience.Experience reusing and maintaining content from shared repositories while ensuring consistency and accuracy.Technical SkillsProficiency in authoring MS Word.Experience using Microsoft SharePoint or similar content repositories for document management and content reuse.Experience with terminology and content quality tools such as Acrolinx.Proficiency with illustration tools (Adobe Illustrator, Photoshop, Creo Illustrate, KeyShot).Experience with collaboration tools like JIRA and Confluence.Understanding of content publishing pipelines and localization workflows.Experience with structured authoring concepts is preferred. Familiarity with DITA XML, CCMS platforms (such as Astoria On-Demand or AEM), and XML editors (such as Oxygen XML Editor or Arbortext Editor) is an advantage.Working knowledge of XML-based formats and related technologies (XQuery, metadata tagging).Interest in GenAI and automation using Python or similar programming languages is desirable.Assessment ProcessCandidates will complete a writing and structuring test to demonstrate technical English and content organization skills.Successful candidates will advance to subsequent interview rounds with technical and hiring teams.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Industrial Machinery Manufacturing

Role DescriptionWho we are:At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .SummaryUST is looking for a technical writer on our Technical Publication team, need to follow our style guides to create clear and concise information to help our customers. You will collaborate with fellow writers and internal business partners (such as GPS managers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while working independently on multiple projects.With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless.This position will be located in Bangalore. Kindly note that this position requires working in the 2 PM to 11 PM shift.The OpportunityIndependently working on Technical Writing projects: ensure the projects are completed on time, objectives are defined, necessary planning activities (e.g., plan authoring, review, estimation of deliverables, milestones, validating and testing, reliability, and risk mitigation of documents). Ensure project results meet requirements and also ensure technical accuracy, quality, reliability, and schedule.Serve as a subject matter expert for internal teams and business partners regarding editorial and quality control standards. Collaborate with the manager and others within the organization to plan required quality checks to ensure materials are up‐to‐date and revised as scheduled. Validate and manage processes to ensure material complies with standards and approval.Performs technical publications production duties using agile/ waterfall methodology: page composition and layout, illustration, and technical writing and editing. Develops clear written materials to support product development activities. Work cross‐functionally with SMEs to collect product information and specifications. Collects and organizes technical information and product images, and coordinates layout for publication. Adheres to established terminology, style and editorial quality standards.Work collaboratively and effectively with others to promote innovative approaches and enhance productivity related to quality material development.Report on document quality metrics/targets and collaborate with managers to analyze operational effectiveness to meet quality standards. What You NeedBachelor's Degree and certification in Technical writing, master’s Degree (preferred), and 2-5 years working in a technical writing role with responsibility for end‐to‐end development of documentation for a technical audience.Must be able to prioritize and complete multiple tasks and follow through with team members to achieve group and individual goals.Highly organized and detail-oriented. Ability to build and maintain positive and productive inter‐departmental working relationships. Ability to influence team members and stakeholders on change management.Understanding of DITA/XMLHave an understanding of technical certification methods for global audiences.Must be flexible and possess outstanding decision‐making skills.Excellent verbal, written, and interpersonal communication skills; ability to work cross-functionally, maintain, and regularly update multiple project schedules.Must be a quick learner, self‐starter, and have the ability to work with minimal supervision in a fast‐paced, high‐tech environment.Required SkillsDITA/XMLAdobe FrameMakerArbotext EditorSnagitMS WordMS PowerPointQualificationBachelor’s degree. What We BelieveWe’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. HumilityWe will listen, learn, be empathetic and help selflessly in our interactions with everyone.HumanityThrough business, we will better the lives of those less fortunate than ourselves.IntegrityWe honour our commitments and act with responsibility in all our relationships.Equal Employment Opportunity StatementUST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and proceduresSkillsMechanical Design, Teamcenter, Creo, Manufacturing Processes Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

ADVANCE YOUR CAREER. ADVANCE THE WORLD.At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we’re looking for talent who feel the same: people who want to leave the planet better than they found it, those who don’t shy away from humanity’s challenges but are determined to help solve them.AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward.The RoleAMD is seeking a skilled Technical Writer to create, structure, and deliver high-quality technical documentation for advanced hardware and software products. In this role, you will partner closely with engineering, marketing, product applications, and subject matter experts to develop clear, accurate, and user-focused content for technical audiences.You will play an important role in improving how information is organized, maintained, and delivered across documentation workflows. This is an opportunity to work in a collaborative, global environment while helping teams produce documentation that supports customers, developers, and internal stakeholders with clarity and consistency.The PersonThe ideal candidate is a detail-oriented and collaborative communicator who is passionate about information structure, content quality, and user experience. You are comfortable managing multiple priorities, coordinating with global teams across time zones, and building positive working relationships with cross-functional partners. You bring strong ownership, excellent organization, and a proactive approach to delivering high-quality documentation in a fast-paced environment.Key ResponsibilitiesDevelop, edit, and maintain technical documentation for hardware, software, and developer-focused audiences.Collaborate with engineering, product, marketing, and application teams to gather technical inputs and translate complex concepts into clear documentation.Partner with subject matter experts to ensure content accuracy, completeness, consistency, and usability.Manage multiple documentation projects with overlapping timelines, priorities, and release schedules.Apply and support documentation standards, style guides, terminology guidelines, and content quality practices.Organize documentation plans, track project status, communicate progress, and identify risks or dependencies.Create and maintain structured content using XML-based authoring workflows and related publishing systems.Support Git-based documentation workflows using Markdown, reStructuredText, and related tools.Improve documentation processes, templates, and content delivery approaches to enhance efficiency and user experience.Collaborate with global teams to support release-driven documentation delivery.Preferred ExperienceDemonstrated experience in technical writing within a high-tech environment.Proven ability to manage multiple documentation projects with overlapping timelines and deadlines.Experience working directly with subject matter experts across engineering and product teams.Background in applying and enforcing multiple style guides, writing standards, and documentation guidelines.Strong verbal and written communication skills, with experience collaborating across global teams and time zones.Strong organizational skills, including project tracking, status reporting, and attention to detail.Hands-on experience with DITA or other XML-based authoring and publishing systems.Working knowledge of Git-based documentation workflows, Markdown, and reStructuredText.Relevant technical background or hands-on experience supporting technical products or developer audiences.Experience in the semiconductor domain or related hardware/software ecosystem desired.Familiarity with Python scripting or programming concepts desired.Experience creating developer-focused deliverables such as API documentation, reference guides, or technical specifications.Experience using AI tools to support documentation workflows, including writing, editing, review, validation, or quality checks.Familiarity with Microsoft Visio or other technical illustration and graphics tools.Working knowledge of Jira and Confluence.Familiarity with Agile or release-driven documentation environments.Academic CredentialsBachelor’s degree in English, Journalism, Technical Communication, a related technical field, or equivalent practical experience preferred.University-issued certificate in Technical Communication desired.Benefits offered are described: AMD benefits at a glance.AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.This posting is for an existing vacancy. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering Industries Semiconductor Manufacturing

About BradkenBradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach brings opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society.About The RoleClear, accurate documentation plays an important role in helping people use systems, follow processes and understand complex technical information. As a Technical Writer, you will create and maintain documentation that supports internal users and targeted customer groups, helping ensure consistency, quality and ease of use across a range of business and technical materials. This role is based at our Coimbatore location.Your work will contribute to customer satisfaction, product quality and operational excellence by making information accessible, current and aligned with business standards. This is an opportunity to work across a variety of projects, collaborate with technical and business stakeholders, and help strengthen documentation practices that support Bradken’s global operations.In This Role, You WillDevelop and maintain documentation plans that support project and organisational objectives.Create clear, user-friendly materials including training guides, user guides, manuals, SOPs, release notes, product specifications and knowledge base articles.Ensure documentation aligns with relevant industry standards and Bradken requirements, procedures and specifications.Manage documentation throughout its lifecycle, including updates, version control and archiving of superseded materials.Maintain documentation within Teamcenter and document management systems to support accessibility, compliance and consistency.Support documentation activities across projects by planning, prioritising and delivering documentation outcomes while collaborating with stakeholders and contributing to continuous improvement.What You’ll BringA Degree or Diploma in Engineering or Metallurgy, supported by relevant workplace experience.Experience managing multiple projects, stakeholders and customers across concurrent activities.Strong technical writing skills, with the ability to communicate complex information clearly and accurately.Experience creating and managing technical documentation, including version control and document lifecycle management.Experience working with documentation in structured document management environments; knowledge of Teamcenter will be beneficial.Knowledge of production or heavy manufacturing processes and techniques.Experience across engineering projects, customer sites, external contractors, research institutions, API documentation, or knowledge of foundry and mining operations will be advantageous.Note: Applicants must have the legal right to work in the country where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role.Why join Bradken?At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and sustainable resource operations.You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it.We OfferA safety-first cultureCompetitive pay and benefitsFlexible work options, where the role allowsLearning and development opportunitiesAn Employee Assistance Program for you and your familyOur hiring processAs part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or alternative format at any stage, please let us know.Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.We respectfully request no recruitment agency approaches.Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs. Show more Show less Seniority level Associate Employment type Full-time Job function Engineering Industries Industrial Machinery Manufacturing, Agriculture, Construction, Mining Machinery Manufacturing, and Manufacturing

IQVIA Rater ServicesRole SummaryThe Junior Instructional Designer supports the development, maintenance, quality control, and deployment of instructional materials for Rater Services training initiatives.Working under the guidance of the Instructional Design Specialist, this role is responsible for developing and updating PowerPoint presentations, Articulate Storyline courses, assessments, supporting documentation, and Learning Management System (LMS) content. The role also performs quality control reviews, implements approved revisions, maintains project documentation, and supports course deployment activities.The Junior Instructional Designer contributes to the successful delivery of training materials by ensuring deliverables are accurate, compliant with established standards, and completed within project timelines while supporting the quality and consistency of learning solutions across Rater Services.Key ResponsibilitieseLearning and Presentation DevelopmentRedesign presentations using approved IQVIA templates, branding standards, and formatting guidelines.Format, update, and maintain PowerPoint presentations based on approved content and direction provided by the Instructional Design Specialist.Develop and update eLearning modules using Articulate Storyline and other approved authoring tools based on provided content, storyboards, and design specifications.Configure navigation, media, assessments, and rater interactions within eLearning modules.Publish and package SCORM-compliant learning content for LMS deployment.Implement approved revisions and updates to learning materials throughout the development lifecycle.Support localization activities by updating presentations, Storyline courses, and accompanying materials with approved translated content.Maintain course content and supporting learning materials throughout the project lifecycle.Learning Management System (LMS) AdministrationCreate and configure courses within Litmos in accordance with project requirements and established standards.Upload and maintain SCORM packages, assessments, and supporting course materials.Configure course settings and completion requirements as directed.Build and maintain assessments within Litmos using approved content.Maintain LMS course records and assist with course updates following post-deployment revisions.Conduct LMS testing to verify course functionality, rater experience, completion tracking, and reporting accuracy.Assist with troubleshooting LMS-related issues and content updates.Quality Control (QC)Perform first-level quality control reviews on presentations, eLearning modules, assessments, and LMS courses using approved QC checklists and standards.Verify accuracy, consistency, formatting, branding compliance, navigation, and functionality.Identify, document, and correct quality issues prior to final review.Perform re-QC activities following updates and revisions.Maintain QC documentation and record review outcomes in accordance with departmental procedures and audit requirements.Review Cycle SupportIncorporate approved stakeholder feedback and direction provided by the Instructional Design Specialist into project deliverables.Ensure revisions are accurately incorporated across all deliverables.Maintain version history throughout development and review cycles.Track and document updates across multiple studies and deliverables.Support review cycles by preparing updated materials for quality control and final approval.Administrative and Process SupportUpdate and maintain project information within the Instructional Design Request Log and other tracking tools.Maintain accurate project documentation, development records, and status updates.Organize and manage project files, templates, and learning assets in accordance with established standards.Maintain accurate version control and file naming conventions in accordance with departmental standards.Support the maintenance of instructional design templates and reusable resources.Follow established work instructions, procedures, and quality standards.Assist with departmental administrative and continuous improvement activities as assigned.EssentialRequired Qualifications and ExperienceBachelor's degree in a relevant field, or an equivalent combination of education, training, and relevant professional experience.Experience creating, formatting, and updating professional PowerPoint presentations.Experience with Articulate Storyline or other eLearning authoring tools, or the demonstrated ability to learn new software applications quickly.Strong attention to detail and commitment to delivering high-quality work.Excellent organizational and time management skills.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Strong written and verbal communication skills.Ability to follow established processes, standards, templates, and work instructions.Proficiency in Microsoft Office applications, particularly PowerPoint, Word, and Excel.PreferredExperience working with PowerPoint templates, branding standards, and document formatting requirements.Experience working with a Learning Management System (LMS), preferably Litmos.Experience developing, publishing, and testing SCORM-compliant learning content.Understanding of instructional design methodologies and adult learning principles.Experience supporting content review cycles and implementing stakeholder feedback.Experience performing quality control reviews using established checklists and standards.Experience working in a regulated, clinical, healthcare, or professional services environment.Experience supporting training, learning, education, communications, documentation, or content development initiatives.Key Working RelationshipsReports to: Instructional Design SpecialistWorks closely with: Project Managers, Clinical Teams, Subject Matter Experts (SMEs), Project Management Analysts/Operations Teams, and other internal stakeholdersWhy Join?Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.It's an exciting time to join and reimagine what's possible in healthcare.IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Hospitals and Health Care

Direct message the job poster from Unifi Africa Desereé van den Berg Desereé van den Berg Executive Leadership | Human Resources | Dealing with Organisational complexity | Organisational Design | Strategy enablement | Change Management About UnifiBoldly different. Fiercely human. Proudly African. Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for millions of clients across Zambia, Kenya, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in Africa, we combine exceptional client service with the very best tech and data analytics. Purpose of the roleThe Learning Designer reports to the L&D Design Lead. You design simple and engaging learning solutions that help the Unifi community thrive. Working closely with teams, subject matter experts and learning facilitators, your blended learning programmes will improve performance, support behaviour change and help our people grow so Unifi can continue to win.Responsibilities Partner with teams across Unifi to understand business challenges, performance gaps and recommend practical learning solutions Work closely with subject matter experts to understand their expertise, identify knowledge and process gaps, and turn this into practical, easy to apply learning experienceDevelop training needs analyses and identify real knowledge, skill or behaviours people need to succeed in their rolesApply instructional design and adult learning principles to translate business and learner needs into effective learning experiences and support Unifi's missionDesign practical learning experiences that bring together the right mix of learning materials, activities, formative and summative assessments and performance support tools for different audiences Create learning material that is aligned with Unifi's design and learner experience standardsWork with facilitators to ensure learning materials are easy to deliver, fit for purpose Keeping learning content accurate, practical and up to date by working closely with stakeholders, continuously improving material as things changeStay curious about new learning approaches, technologies and trends, continuously looking for better ways to help people learnHelp build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform with excellenceMake Unifi a fun place to work!RequirementsBachelor's degree in Instructional Design, Education, or a related field5-7 years' experience designing learning for operational environments such as client service, call centres or back-office teamsStrong understanding of instructional design, adult learning principles and blended learning approachesExperience in conducting learning needs analyses and translating business requirements into practical learning solutionsProven experience working with stakeholders to extract organisational knowledge and processes to inform training curricula and content Proven experience developing high-quality learning content, including facilitator guides, learner guides, e-learning, assessments and performance support resourcesExperience designing learning for in-person, virtual and self-paced digital environmentsExperience working with Learning Management Systems (LMSs) and digital authoring toolsExcellent writing and communication skills, with a talent for making complex information simpleStrong stakeholder management skills, with the ability to build trusted relationships and stay close to the businessStrong project management and organisational skills, with the ability to manage multiple projects at onceComfortable working in a fast-paced environment with ambiguity, changing priorities where learning content evolves continuously Curious, creative and always looking for simpler, better ways to help people learnHas a passion for Africa and a desire to help people grow and perform at their bestWilling and able to travel across Africa Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Financial Services

YOU AREYou are a a strong individual contributor knowledge engineer growing into a team lead. You are well versed in the full knowledge graph development lifecycle. You formulate real-world problems into practical, efficient, scalable AI and Knowledge Graph solutions, working hands-on across the lifecycle from ingestion through modeling, curation, and deployment. You apply current methodologies, techniques, and algorithms with the right architecture, and begin to guide junior engineers on the project. You stay current with knowledge engineering, generative AI, LLM, and multi-modal models; look for opportunities to apply them to the problem at hand. You design, evaluate, and maintain ontologies as needed. You help articulate the value of generative AI and knowledge graph approaches for a given business problem. You share what they learn with the team. You collaborate with users, use case reps, engineers, architects, and UI designers to deliver their piece of an end-to-end solution.THE WORKBuild Knowledge Graph components that contribute to transforming a client's data architecture.Design, develop, and implement AI and semantic solutions; ensure their work integrates cleanly with the broader system.Work alongside the project team and delivery leads.Build solid working relationships with client counterparts on their workstream.Help assemble the supporting evidence for the recommended semantic layer solution.Support Accenture sales efforts when called on.Keep developing skills in cutting-edge Data & AI solutions, especially agentic technologies, and shares with the team.Basic (required) QualificationBachelor's degree or equivalent, plus at least 3 of the following:Experience with Knowledge Graph technologies (RDF, SPARQL, LPG, SHACL)Experience in schema design, ontology management, and KG curationExpertise in designing and developing KG solutions and graph-based ML models (functional + technical)Experience with end-to-end data pipeline implementation for AI applications (esp. LLMs), with hands-on design and configurationExperience with strong knowledge of relational databases, object stores, graph databases (Stardog, Neo4J, Amazon Neptune), and vector databasesPreferred QualificationHands-on experience with cloud platforms (AWS, Azure, GCP)Experience in Python, with experience in frameworks like Tensorflow, PyTorch, and tools for building ETL pipelines (e.g. Apache NiFi, Airflow)Practical experience with NLP and/or Search techniquesPrompt engineering, and LLMs for enterprise-scale applications.You have team lead experienceStrong collaboration skills with the ability to work across engineering, research, and product teams across multiple time zones.You have external client-facing consulting experienceBroad experience in diverse ML techniques and agentic systems Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Information Architect classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for UK. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.