OverviewJob PurposeThe Business Writing team transforms complex information into engaging, practical learning experiences that help mortgage industry professionals stay informed, compliant, and successful.The team develops and maintains a robust library of eLearning courses, policy and procedure guides, and Mortgage Mentor Guides used by mortgage industry organizations nationwide. These subscription-based products help clients support Compliance Management System (CMS) requirements while navigating evolving federal regulations, investor requirements, and industry standards.The Instructional Designer leads the design, development, and maintenance of high-quality learning solutions that deliver measurable business value. This individual collaborates with subject matter experts (SMEs), and leadership to create engaging learning experiences while identifying opportunities to transform client-specific needs into scalable products that benefit a broader customer audience.This role is ideal for a self-directed instructional design professional who enjoys balancing creativity, business writing, compliance-focused content, and learning technology to deliver impactful learning solutions.ResponsibilitiesDesign, develop, and maintain engaging eLearning courses, policy and procedure guides, Mortgage Mentor Guides, and custom client learning solutions.Apply adult learning principles and instructional design best practices to create effective, engaging, and learner-centered experiences.Translate complex regulatory, compliance, and business requirements into clear, practical, and learner-friendly content.Design and develop assessments, knowledge checks, and learning activities within the Learning Management System (LMS).Adherence to established writing and design standards.Participate in project planning, prioritization, and execution to ensure the timely delivery of products, updates, and client solutions.Identify opportunities to improve existing products and develop scalable learning solutions that support broader market needs.Collaborate with SMEs, stakeholders, and cross-functional teams throughout the content development lifecycle.Leverage AI-enabled tools responsibly to improve content development efficiency, consistency, and innovation while maintaining instructional integrity and quality.Contribute ideas and recommendations that improve workflows, processes, content standards, and customer outcomes.Monitor industry, regulatory, and learning technology trends to help ensure content remains current and relevant.Knowledge And ExperienceBachelor's degree in Instructional Design, Education, Communications, Technical Writing, Business, or a related field; equivalent professional experience may be considered.Four (4) or more years of experience in instructional design, corporate learning, technical writing, content development, or a related field.Demonstrated experience developing eLearning using Articulate 360 (Storyline and Rise).Experience working with Learning Management Systems (LMS) and SCORM-compliant content.Proficiency with Microsoft 365 applications.Experience using AI-enabled tools responsibly to enhance content development while maintaining instructional quality, accuracy, and compliance.Proven ability to collaborate effectively with SMEs and cross-functional teams.Strong project management, organizational, and time-management skills.Ability to work independently on complex projects with minimal supervision and provide guidance to less experienced team members when needed.Excellent written and verbal communication skills with strong attention to detailPreferred QualificationsExperience in the mortgage lending, financial services, or regulatory compliance industry.Knowledge of federal mortgage regulations and Compliance Management Systems (CMS).Experience authoring content in MadCap Flare.Experience with Adobe Captivate, Wellsaid, and SynthesiaFamiliarity with accessibility standards and eLearning best practices.Experience analyzing learning outcomes and using data to improve learner performance and content effectiveness.Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Education and Training Industries Financial Services
Documentation Leadership & Technical Writing Manager Jobs
Lead documentation teams: Lead Technical Writer, Documentation Manager, and Head of Content Design positions.
senior manager, content strategy
Now Brewing – senior manager, content strategy #tobeapartnerFrom the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.As a senior manager, content strategy, you will play a critical role in shaping and executing the content strategy to amplify our brand narrative and business priorities while elevating the partner experience. You will collaborate across teams to deliver compelling stories and campaigns that drive positive sentiment and bring priority messages to life.In this role, you will be responsible for maintaining an editorial calendar for communications channels and be a key liaison between external communications and storytelling teams, ensuring alignment across campaigns, evergreen content, and enterprise priorities. You will partner closely with creative operations, insights, and reporting teams to deliver work on time, on budget, and with measurable impact.For a passionate, detail-oriented communicator who thrives in a fast-paced, collaborative environment, this is a one-of-a-kind opportunity to shape how Starbucks shows up in the world.As a senior manager, content strategy, you will…Content Strategy & PlanningCo-manage the editorial calendar for digital communications channels. Develop and deliver content strategies for campaigns and evergreen content that align with brand priorities and business objectives.Build strategy presentations for review by leaders.Partner with insights and reporting teams to integrate data-driven recommendations into content plans.Partner with the channel strategy team for channel optimization opportunities and planningStakeholder EngagementServe as a liaison between external communications and storytelling teams.Advise stakeholders on best practices for leveraging external-owned channels.Maintain consistent engagement with assigned business “beats” to anticipate needs, recommend evergreen ideas, and nurture relationships.Project ManagementFacilitate strategist team meetings to ensure alignment Collaborate with creative operations to ensure projects are delivered on time and within budget.Manage intake forms, track progress, and keep stakeholders informed of timelines, deliverables, and outcomes.Facilitate stakeholder reviews and approvals throughout the project lifecycle.Provide weekly updates to stakeholders for ongoing projectsPerformance & ReportingEnsure reporting (recap) and insights (before work kicks off) requests are submitted and fulfilled for campaigns and initiatives.Support post-campaign retrospectives and wrap-up reports to inform future strategies.Measuring your successincreased message recall and positive sentiment across external channels.Timely delivery of campaigns and evergreen content.Strong stakeholder relationships and proactive content recommendations. Effective integration of insights into content planning and reporting.We’d Love To Hear From People With6+ years in communications, content strategy, or related field.Strong understanding of brand storytelling, external communications, and digital channels.Excellent project management and stakeholder engagement skills.Ability to synthesize insights into actionable strategies.Skilled in building presentations and communicating complex ideas clearly.Bachelor’s degree or equivalent experience.As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.We believe we do our best work when we're together, which is why we're onsite four days a week.Join us and inspire with every cup. Apply today!Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Sales Industries Manufacturing, Food and Beverage Services, and Retail
Brand & Content Strategist
Job DescriptionWe are currently seeking a thoughtful and ideally experienced, community-driven “end-to-end” strategist to lead brand and creative strategies from concept through full campaign development. Specifically, the right candidate will be responsible for discovering insights, articulating ideas, building proposals, owning briefs, and planning, designing, creating, editing, and developing content for various forms of brand strategies based on our clients’ business objectives and campaign goals.In addition, this position requires an exceptionally creative individual who thrives on innovation and enjoys producing original work. Moreover, the ideal candidate should have a strong passion for marketing, storytelling, and a proactive voice in the campaign creation process. Not only are strong communication skills in English essential, but the ability to craft clever and engaging content is also critical. Furthermore, the successful candidate will be expected to identify and generate story ideas on a wide range of topics, while transforming them into compelling narratives across multiple channels.Roles And ResponsabilitiesConducting extensive research to gain in-depth knowledge of customer personas and analyse consumer thoughts and trends.Creating clear and compelling strategic creative concepts to align with brand objectives.Identifying target audience profiles and developing creative content that resonates with the brand’s customer personas.Devising brand and content strategies aimed at converting both new and existing customers into success stories.Creating and executing integrated marketing campaigns and social media strategies to enhance brand presence.Planning and developing the campaign’s editorial calendar, ensuring consistency across all delivery platforms.Overseeing the writing style and ensuring that the tone, style, and voice of all content are aligned with the brand’s guidelines.Posting content in accordance with the Content Calendar, responding to comments where appropriate to foster a positive community.Tracking and conducting periodic brand and content audits, calculating content ROI to assess effectiveness.Planning and executing marketing and social media strategies to drive traffic and engagement across social media platforms and the website.Producing written, digital, and animated content for social media channels, primarily on Facebook and Instagram, but also including LinkedIn, Twitter, and TikTok.Monitoring the ongoing digital presence and suggesting solutions to improve visibility and engagement.Researching influencer marketing, sourcing talent, and managing collaborations and brand ambassador relationships.Managing and maintaining websites, including the company website and e-shop.Working on briefs and preparing presentations for marketing campaigns.Creating monthly plans and producing competitor analysis reports to measure the success and performance of digital media campaigns.Developing, managing, and daily monitoring of paid campaigns to ensure maximum reach and return on investment.Ensuring that social media campaigns stay within budget and keeping budget records up to date.Engaging with audiences and responding accordingly to build relationships and brand loyalty.Staying up to date with emerging social media and digital trends to inform strategy.Regularly monitoring competitor social media sites to identify opportunities and threats.Performing ad-hoc marketing tasks and projects as assigned, contributing to overall team goals.Assisting in photoshoots, brand activations, and the organisation of events and webinars to support marketing initiatives.Minimum Skills, Knowledge And ExperienceA Bachelor’s degree in Marketing Communications, Journalism, or a related field.Ideally, a minimum of 2 years of professional experience in the industry.The ability to write effectively, ensuring proper tone, structure, and emotion, with attention to grammar.A high level of creativity, attention to detail, and strong organisational and project management skills are essential.Strong research skills, coupled with the ability to think creatively and strategically.Excellent communication skills, both verbal and written, with the ability to lead client meetings and/or present pitches confidently.Expertise in creating content across various mediums, including social media, print, web, email, and video, ensuring each format is tailored to its audience.The ability to write persuasively and, when necessary, defend proposed creative strategies with confidence and clarity.A keen awareness of current trends, with the ability to create compelling, modern storytelling that resonates with the target audience.The ability to manage time effectively, as some projects may take longer to complete and require quick turnaround times for revisions.The vacancy is open for full time work, part-time work or on reduced hours.INTERESTED IN JOINING US?Fill out the following form, we will carefully review your submissionYour Name (required)Your Email (required)Your Message Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Advertising Services
Content Strategy Manager II
Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Principal Conversation Designer
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!Please include your portfolio with your application, showcasing your conversation design process— from problem framing and user journey mapping to final dialogue flows and interaction models.T-Mobile is changing the way people buy wireless by offering a more customer-focused and simplified experience. We are a customer-obsessed company, and we are also evolving into a data-driven mobile technology business. At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customer’s pain points. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.Role Overview:As a Principal Conversation Designer, you will lead the design, strategy, and execution of human-centered conversational experiences across T-Mobile’s digital ecosystem. As part of the Product Experience Design & Innovation (PXDI) organization, you will translate AI product vision into working behavioral systems—building conversation response patterns, structured content models, and interaction frameworks that govern how AI agents interpret, respond, and act. You will influence product direction through close partnership with cross-functional leaders, champion best practices for conversational experiences, and mentor designers to advance the maturity and impact of conversation design across the enterprise.The ideal candidate is a systems thinker who turns complexity into structure — someone who thrives in undefined, rapidly evolving spaces and knows how to balance speed, quality, and responsibility in high-stakes domains. They evaluate the problem before solving it, challenge assumptions where needed, and bring a point of view to every briefAbout This Role:This role is: Designing systems that shape AI behaviorWorking with structured content, schemas, and ontologies Operating in ambiguity and shipping quickly Deeply collaborative with design, engineering, and legal/compliance This role is not: Writing UI copy or chatbot scriptsPure UX or visual design Pure research or strategy without execution ResponsibilitiesStrategic & Design LeadershipDrive conversation design strategy for AI and automated experiences; identify which AI opportunities are worth pursuing, build conviction around them, and advocate for that direction with confidenceDefine and evolve voice, tone, and personality guidelines aligned with T-Mobile’s brand. Leverage research, analytics, and usability insights to optimize conversational journeys. Create scalable conversation architectures, dialog systems, and reusable patterns across platforms. Agentic Design Execution & QualityDesign conversation response patterns and agentic interaction models that govern how AI interprets intent, negotiates outcomes, and acts across a spectrum of autonomy—from suggesting and confirming to acting on the user’s behalf.Build patterns that make AI behavior explainable, predictable, and controllable—addressing trust, compliance, and human-in-the-loop requirements within T-Mobile’s customer-facing environments. Own the conversation strategy that defines what AI should and should not handle, including escalation logic, edge case coverage, and the deployment of readiness bar for AI-generated dialogue.Collaborate closely with Product, UX, Research, Engineering, and ML/LLM teams to improve natural interactions and user outcomes. Collaboration & MentorshipLead cross-functional workshops to align on user needs and business goals.Mentor and guide other conversation designers and cross-functional partners. Advocate for best practices in AI-driven and conversational experiences. Research & OptimizationRapidly test and refine conversation patterns based on real user interactions, task success signals, and trust and escalation data. Analyze conversational output and performance metrics to continuously improve experiences. Education and Work Experience:Required7+ years of experience in UX writing, content design, or conversational design.Strong portfolio demonstrating systems thinking and end-to-end work across AI conversation design, including shipped outcomes and structured content frameworks. Deep understanding of human-centered design principles.Experience collaborating across Product, Design, Engineering, and Research. Deep understanding of voice and text-based conversational systems, including design, development, and optimization of chatbot and GenAI/LLM-driven experiences. PreferredExperience with structured data, schemas, ontologies, or content models that enable scalable AI behavior. Leadership experience mentoring or coaching designers. Knowledge, Skills and Abilities:Skills & CompetenciesHuman-centered design Conversation response pattern design, ontologies, and structured content modeling Content strategy and information architecture Prompt engineering, AI output accountability, and critical evaluation of AI-generated content UX research and analytics interpretation Voice and tone development Cross-functional collaboration Leadership and mentorship What Success Looks LikeClear, consistent, and meaningful AI-driven conversations that help customers achieve goals easily. Scalable conversation design frameworks implemented across platforms. A high-performing team of conversation designers supported by your leadership. Alignment and delivery on cross-functional team goals like AI containment or ecommerce growth. Influencing stakeholders not by following consensus, but by bringing a clear point of view — challenging the problem, defending the tradeoff, and driving to the right outcome. Post-launch conversation metrics, including containment rates, escalation triggers, and satisfaction signal. At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): YesDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoBase Pay Range: $115,400 - $208,100Corporate Bonus Target: 20%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ362706At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Telecommunications
Director, Content Strategy
College Board – OCEO (Digital Product)Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes.Role Type: This is a full-time positionAbout The TeamThe Digital Product team is driving the evolution of College Board’s digital assessment experience. As AI reshapes education, we are preparing students for the future by ensuring our digital assessments remain secure, meaningful, and reflective of the knowledge and skills needed to thrive in an AI-enabled world.At the heart of this strategic work, we are a collaborative group of product leaders, strategists, and innovators reimagining how digital assessments are delivered and experienced. Our work spans the full product lifecycle, from discovery and design to delivery and continuous improvement. We partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions.Every year, our platform delivers assessments to millions of students worldwide, providing opportunities that shape futures and open doors. Together, we are transforming College Board’s trusted assessment platform into a next-generation digital assessment experience that is secure, user-centered, and built to evolve with the future of learning and assessment.About The OpportunityAs Director, Content Strategy, you own and define the content strategy for one or more areas of College Board’s digital assessment platform. You set the approach before work starts, decide what “good” looks like within your domain, and are accountable for whether it lands. You bring both strong craft — writing, structure, information architecture — and a systems mindset: you think about how content works at scale, how editorial workflows can be more efficient, and how emerging tools (including AI) can improve how we discover, create, and govern content.You’ll serve as the content strategy lead for one or more platform areas, owning end-to-end content work within those domains. You’ll also develop shared standards, tools, and processes that benefit the full team. You thrive in ambiguity, move work forward independently, and are genuinely energized by iteration — testing ideas, learning from users, and refining from there.This is a role for someone who wants to help build something — not just execute against a fully defined playbook. You’ll have real influence over how content strategy is practiced at College Board, including how we harness AI to work smarter.In This Role, You WillOwn Content Strategy for One or More Platform Areas (40%)Set the content strategy and approach for one or more areas of the digital assessment platform — defining what good looks like before work starts, and owning outcomes when it does or doesn’t land. Prioritize and scope the content work across your domains based on user risk and platform impact. Create clear, user-centered content for product experiences, including in-product UI copy, instructions, onboarding flows, and contextual help. Recommend shared content standards — voice, tone, terminology, accessibility — backed by user evidence, ensuring consistency across your areas and the broader platform. Translate user research, analytics, and feedback into content hypotheses and iterative improvements, grounding decisions in evidence. Manage your content workstreams independently: identifying gaps, raising risks early, and keeping work moving across a complex, multi-stakeholder environment. Drive Information Architecture and Platform Coherence (20%)Own and evolve information architecture, navigation models, and content structures within and across your domains, partnering with UX designers and content engineers. Recommend taxonomy, labeling systems, and content patterns — backed by user evidence — that improve coherence across the full platform experience. Lead discovery, design critiques, and cross-functional workshops to drive creative alignment on your project teams. Ensure that content decisions in your areas connect to and reinforce the broader platform strategy. Redesign Editorial Processes and Content Operations (20%)Lead the design and improvement of editorial workflows — how content moves through creation, review, approval, and publishing across the team. Recommend solutions to reduce bottlenecks, clarify ownership, and improve the consistency and quality of content outputs. Perform hands-on content work in the CMS, including content entry, structuring, and lifecycle management. Develop new content governance efforts — versioning, archiving, standards maintenance — as the platform matures. Evaluate and shape how AI tools can improve content discovery, drafting, and workflow efficiency — and bring both curiosity and pragmatism to that work. Build a High-Performing Content Strategy Practice (20%)Bring evidence-backed recommendations to the Senior Director on strategy, priorities, and ways of working across the team. Build consistency and quality across the content strategy practice by developing shared approaches, templates, and best practices. Be open to coaching and feedback — and offer the same to colleagues — as part of a culture of craft and continuous improvement. During test administration windows, lead content messaging updates for any widespread issues our users encounter. This role will include some after-hours/weekend work. Support onboarding and collaboration as the team grows. About YouTo qualify for this role, you must have:5–8 years of experience in content strategy, UX writing, or product content design, ideally in complex digital product or platform environments. Exceptional writing and editing skills, with a portfolio that demonstrates clarity, judgment, and range across digital product contexts. Experience working closely with UX designers on information architecture and content structure — not just writing copy but shaping how information is organized and navigated. The ability to independently own and drive content work within complex, multi-stakeholder environments. Familiarity with editorial workflows and content operations — experience contributing to or improving how content gets made, reviewed, and published. Hands-on experience with CMS platforms and content management processes. Strong collaboration and communication skills, including the ability to give and receive direct feedback as part of everyday work. Comfort operating in iterative, evolving environments where the playbook is still being written. The ability to travel 3–5 times a year to College Board offices or on behalf of College Board business. PreferredExperience on large-scale or platform-based digital products where content decisions have systemic implications. Familiarity with structured content, taxonomy, or content modeling. Experience with or genuine curiosity about AI tools applied to content workflows, discovery, or creation. Background in content governance or lifecycle management as a product matures. All Roles At College Board RequireA passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our ProcessApplication review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We OfferAt College Board, we offer more than a paycheck: we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.A Thoughtful Approach To CompensationThe hiring range for this role is $80,000 - $125,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.About College BoardCollege Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org.MissionClearing a path for all students to own their future.What Guides UsAt College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work .Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed.Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate.Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar.Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact.We Value and Provide Growth, Recognition, and PurposeIn addition to a competitive salary and benefits, we offer:Annual bonuses and opportunities for merit-based raises and promotionsA mission-driven workplace where your impact mattersA team that invests in your development and success✨Learn More ✨Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More.EEOC statementCollege Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Education Administration Programs
Associate Director, Content Strategy & Digital Storytelling, Harvard College
Company DescriptionBy working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience.Job DescriptionJob Summary: The Associate Director, Content Strategy & Digital Storytelling leads the development and execution of Harvard College’s integrated editorial and content strategy, translating institutional priorities into compelling narratives that strengthen engagement, visibility, and reputation. Reporting to the Senior Director, Harvard College Communications & Marketing, this role oversees editorial planning, content creation, and storytelling initiatives across multiple communications channels and audiences.The Associate Director is responsible for establishing and managing a comprehensive annual content strategy and editorial calendar, ensuring content aligns with Harvard College priorities and advances a clear, authentic, and affirmative narrative. The role leads editorial operations, supervises content and editorial staff, manages content production workflows, and uses performance analytics to continuously improve content effectiveness and audience engagement.Working closely with College leadership and cross-functional communications teams, the Associate Director identifies strategic storytelling opportunities, develops content that highlights the impact and mission of Harvard College, and contributes to reputation-building efforts through proactive, high-quality communications.Job-Specific Responsibilities: Content Strategy and Editorial LeadershipDevelop and lead a comprehensive content and editorial strategy that advances Harvard College priorities and strategic objectives. Translate institutional goals and initiatives into a cohesive annual content plan that includes story themes, audiences, formats, channels, collaborators, timelines, and success measures. Establish editorial priorities and ensure content supports an authentic, engaging, and affirmative narrative about Harvard College. Maintain a long-term editorial vision while balancing emerging opportunities and institutional needs. Editorial Planning and Content ProductionDevelop, maintain, and manage a comprehensive annual editorial calendar. Lead editorial planning processes and oversee the creation, assignment, editing, and publication of content across multiple communications channels. Write, edit, and assign stories and content while establishing clear expectations, deadlines, and quality standards. Ensure content is accurate, engaging, audience-focused, and aligned with brand and editorial guidelines. Coordinate content production schedules and workflows to support timely and effective execution. Team Leadership and Staff DevelopmentSupervise, coach, and develop editorial and content staff. Establish performance expectations, conduct performance evaluations, and support professional growth and development. Manage workload distribution and prioritize resources to meet organizational goals and deadlines. Foster a collaborative, inclusive, and high-performing team culture focused on creativity, quality, and continuous improvement. Promote editorial excellence and innovation across the team. Stakeholder Engagement and CollaborationPartner with College leadership, faculty, administrators, and communications colleagues to identify and develop strategic storytelling opportunities. Collaborate with communications, marketing, digital, media relations, and creative services teams to ensure integrated communications efforts. Serve as a trusted advisor on content strategy, editorial planning, and audience engagement. Build strong relationships across Harvard College to facilitate content development and information sharing. Analytics, Reporting, and Continuous ImprovementMonitor and evaluate content performance across communications channels. Develop and disseminate regular reports, including editorial planning updates, monthly look-ahead reports, and performance summaries for College leadership. Analyze audience engagement, content effectiveness, and communications trends to inform future strategies. Translate data and analytics into actionable recommendations that improve content quality, reach, and impact. Establish and track key performance indicators for content initiatives. Reputation Building and Strategic StorytellingPartner with the Senior Director, Harvard College Communications & Marketing to maintain awareness of emerging issues and reputational risks. Identify opportunities to proactively address challenges and strengthen institutional reputation through strategic storytelling. Develop content that highlights Harvard College’s mission, community, achievements, and impact. Ensure storytelling efforts support broader communications, engagement, and reputation goals. Process Improvement and Editorial ExcellenceContinuously assess and improve editorial workflows, tools, governance, and best practices. Implement processes that increase efficiency, consistency, and quality across content operations. Stay current on content strategy, digital storytelling, audience engagement, and communications trends. Recommend and adopt innovative approaches that enhance content effectiveness and operational performance. Working Conditions: This position will be based on our campus in Cambridge, MA. Our office works on a hybrid schedule, and this role will be on-campus four days per week. Complying with the office’s work location requirements is a condition of continued employment. All remote work must be performed in a state in which Harvard is registered to do business (CT, MA, MD, ME, NH, NY, RI, and VT). Occasional evening and weekend work may be required to support major initiatives, events, or institutional priorities. QualificationsBasic Qualifications: Bachelor’s degree required. Minimum of seven (7) years of experience in journalism, higher education communications, content strategy, editorial operations, marketing communications, or a related field. Experience supervising, managing, and developing professional staff. Additional Qualifications and Skills: Strong editorial judgment and storytelling expertise across multiple formats, channels, and audiences. Demonstrated experience leading editorial strategy and managing content production. Experience with content management systems, editorial planning tools, analytics platforms, and digital communications channels preferred. Experience interpreting analytics and audience insights to drive content strategy and continuous improvement. Demonstrated success developing and executing content strategies that support organizational goals. Excellent writing, editing, and verbal communication skills. Strong people management skills, including coaching, mentoring, performance management, and team development. Proven project management and organizational skills with the ability to manage multiple priorities and deadlines. Strong stakeholder management and collaboration skills. Ability to work effectively across a complex and highly decentralized organization. Strong attention to detail and commitment to quality, consistency, and brand standards. Additional InformationStandard Hours/Schedule: 35 hours per weekVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, EducationOther Information: Applicants are strongly encouraged to submit a cover letter. Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.Salary Grade and RangesThis position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:Generous paid time off including parental leave Medical, dental, and vision health insurance coverage starting on day one Retirement plans with university contributions Wellbeing and mental health resources Support for families and caregivers Professional development opportunities including tuition assistance and reimbursement Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our Benefits & Wellbeing Page.EEO/Non-Discrimination Commitment StatementHarvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Higher Education
Content Design, Vice President - HR
Job DescriptionAs a Content Design Vice President in Human Resources, you will develop, publish and manage content used by Ask JPMC specialists. You will play a pivotal role in shaping the employee help experience through content. You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content. You'll be responsible for ensuring content is AI-ready and drive innovative solutions to complex problems in collaboration with cross-functional teams. While leading this strategically important initiative you will manage a small team of full-time employees and temporary contractors who will be responsible for technical writing and managing online content using a defined style guide, workflow process and timelines.Job ResponsibilitiesGather and understand content development needs, write content for new initiatives and maintain an accurate and relevant library of content for specialists who respond to employee calls and casesPartner with subject matter experts to identify issues, promote process improvements, recommend creative solutions in structuring content, find synergies and recommend consolidationWrite simplified and digestible content with a focus on clear, concise and easy-to-understand updates and new content appropriate for the audienceBuild stakeholder relationships, facilitate and/or participate in functional meetings to determine content architecture and ensure the content is well-organized to serve needs of HR functions, help specialists, advisors and employeesAct as a strategic liaison across functions and operational areasRequired Qualifications, Capabilities, And Skills5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process and architectureAbility to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation Excellent written and verbal communication skills with proven ability to establish working relationships and routinely interface with business partners and subject matter experts as neededAdvanced technical literacy and deep understanding of content platforms and their impact on user experiencePreferred Qualifications, Capabilities, And SkillsHighly organized and detail-oriented with a structured/analytical approach to drive problem solving and solutioning Experience with various writing styles Grasp complex or technical topics and be able to creatively simplify those concepts into clear, precise writing while adhering to established writing guidelines and delivery processesSelf-motivated individual that demonstrates initiative with proven flexibility, adaptability and reliabilityAbility to lead a team with empathy, earning trust, delivering operational excellence and continually innovating ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransAbout The TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Financial Services
Manager, Knowledge Management & Technology Enablement
Revolution Medicines is a late-stage clinical oncology company developing novel targeted therapies for patients with RAS-addicted cancers. The company’s R&D pipeline comprises RAS(ON) inhibitors designed to suppress diverse oncogenic variants of RAS proteins. The company’s RAS(ON) inhibitors daraxonrasib (RMC-6236), a RAS(ON) multi-selective inhibitor; elironrasib (RMC-6291), a RAS(ON) G12C-selective inhibitor; zoldonrasib (RMC-9805), a RAS(ON) G12D-selective inhibitor; and RMC-5127, a RAS(ON) G12V-selective inhibitor, are currently in clinical development. As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway.The Opportunity:We are seeking a Manager, Knowledge Management & Technology Learning Enablement to support our enablement and training strategy for Digital, AI, and technology adoption across RevMed.This is an operations role focused on improving how Information Sciences and Digital Innovation (ISDI) turns knowledge into reusable enterprise assets, increases adoption of Digital and AI capabilities, and scales learning through structured content management, use case curation, enterprise communications, and network-based change enablement.Business Outcome EnabledThis role enables faster and more consistent enterprise adoption of Digital and AI capabilities by creating a governed, scalable system for knowledge capture, training content management, use case curation, and enterprise collaboration.Success in this role should improve:enterprise access to curated Digital and AI learning content reuse of internally created knowledge assets and training materials visibility and sharing of practical AI and technology use cases coordination and effectiveness of the AI Champion Network the organization’s ability to scale learning, adoption, and change enablement without relying on fragmented one-off efforts Metrics of success will be co-defined between this role and its Manager.Knowledge Management and Content GovernanceOwn the operational and knowledge management approach for Digital, AI, and technology learning content across Information Sciences. Manage both curated external/internal content and content created internally through training sessions, requests, enablement work, and ongoing learning activities. Define and maintain standards for content organization, taxonomy, tagging, metadata, version control, lifecycle management, and accessibility. Ensure materials are current, structured, searchable, and reusable across the enterprise. Establish lightweight governance that balances consistency, speed, and scalability. Enterprise Content Sharing and CommunicationsOwn the process for publishing and sharing enablement content through enterprise channels, including RevNet and ongoing newsletters. Translate ongoing learning activity, training outputs, and curated use cases into high-value enterprise-facing content. Ensure knowledge assets are packaged for practical consumption by different audiences across the organization. Partner with stakeholders to improve visibility, discoverability, and sustained use of enablement content. AI Champion Network Operations and Use Case CurationManage the logistics and operating rhythm of the AI Champion Network as a change champion and enablement community. Coordinate meeting preparation, content flow, follow-ups, and operational support for AI Champion Network activities. Own the curation, tracking, organization, and sharing of use cases raised through AI Champion meetings. Maintain a structured view of escalated use cases, themes, priorities, and reuse opportunities. Coordinate closely with AI Champion members and internal AI Team for identifying use cases, while retaining ownership of use case curation, knowledge organization, and enterprise sharing. Digital and AI Capability BuildingSupport enterprise AI capability building by identifying, organizing, and sharing real use cases that help teams understand how Digital and AI tools can create business value. Curate examples, patterns, and learning content that improve adoption of priority AI and digital capabilities. Partner with Digital, Data, AI, and platform teams to support enablement for new tools, pilots, and enterprise capabilities. Apply adult learning and enablement principles to ensure content is practical, scalable, and useful in real workflows. Onboarding and Learning EnablementImprove how IT onboarding and role-based learning content is structured, maintained, and delivered. Support learning journeys, training materials, and knowledge pathways tied to enterprise technologies and Digital / AI capabilities. Help ensure internally developed training content aligns with defined learning objectives and enablement standards. Support the creation of reusable assets from live and asynchronous learning activities. Measurement and Continuous ImprovementConduct gap analyses to identify content duplication, missing knowledge assets, low-value materials, and opportunities to improve reuse. Gather feedback and usage insights to improve content quality, communication effectiveness, and learning impact. Track operational metrics related to content health, use case sharing, knowledge reuse, communications reach, and enablement effectiveness. Continuously improve the systems and processes that support knowledge flow, use case visibility, and enterprise learning. Required Skills, Experience and Education:This is not an engineering role. Candidates without required qualifications listed below are not encouraged to apply until requirements can be met.Bachelor’s degree or equivalent experience in information systems, business, learning and development, communications, life sciences, or a related field. 8+ years of relevant experience in knowledge management, learning enablement, content operations, change enablement, communications, or related areas. Experience managing structured content, knowledge assets, or learning materials in a technology, digital, or enterprise environment. Strong ability to organize, govern, and scale content across multiple sources and stakeholder groups. Successful measurable outcomes in training or organizational development supporting AI capability development. Demonstrated evidence of AI capability through work products including, but not limited to. ability to select appropriate tools and models depending on work needs, validating AI tool outputs, responsible AI usage. ability to identify practice opportunities to improve quality, speed, insight, or coordination and collaboration. uses digital tools in recurring work and improves workflows or deliverables. shares useful examples, explains what works and does not work, helps others adopt good habits. Experience translating ongoing activity, meetings, requests, or training outputs into reusable and shareable knowledge assets. Strong program coordination and operational management skills. Strong written and verbal communication skills with the ability to tailor content for technical and non-technical audiences. Ability to work cross-functionally, work in teams and in a matrices environment, and able to work independently, drive structure, and manage evolving priorities in a fast-moving environment. Preferred Skills:Experience supporting Digital, AI, technology adoption, or enterprise enablement programs. Experience managing internal communications channels such as intranet platforms or newsletters. Experience curating and organizing use cases, success stories, or workflow examples for enterprise learning. Experience supporting community-based change networks, ambassador programs, or champion networks. Familiarity with knowledge and collaboration platforms such as SharePoint, Confluence, Simplrr, or LMS environments. Experience working in a regulated or life sciences environment. Exposure to adult learning, performance consulting, instructional design, or change enablement methods. Experience using data and feedback to improve enablement effectiveness and adoption outcomes. The base pay salary range for this full-time position for candidates working onsite at our headquarters in Redwood City, CA is listed below. The range displayed on each job posting is intended to be the base pay salary range for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our base pay salary ranges are determined by role, level, and location. Individual base pay salary is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training.Please note that base pay salary range is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities.Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status.Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com.Base Pay Salary Range$143,000 - $178,000 USDWe are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines. These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message.Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process. All legitimate communication from Revolution Medicines will come from an official @revmed.com email address.If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Biotechnology Research
Technical Writer
Company DescriptionIt started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.Job DescriptionPrimary Function of Position:The Technical Writer ensures that development and delivery of process documentation standard operating procedures (SOPs) is consistent and compliant with company and regulated guidelines. The Technical Writer writes, edits, and maintains usable, accurate, clearly presented, and consistent internal process documentation. The Technical Writer requires general guidance on new assignments and processes but is expected to complete day-to-day work with little instruction. This is a self-directed role requiring exceptional time management and communication skills.Essential Job DutiesWrite, edit, and maintain internal process documentation according to company template and guidelinesProvide ongoing writing support to cross-functional teams as they transform their processes to the new company templates and guidelinesDevelop and maintain process documentation flow chartsCollaborate with department team members and with cross-functional team Subject Matter Experts (SMEs) to learn their internal processes to write, edit, and maintain process documentationEnsure compliance with Quality, Document Control, and Good Documentation Practice (GDP) guidelinesUnderstand the document control steps which are required to release documentation. Upload files to the document control system.Resolve complex issues in creative and effective ways, using skills as an experienced technical communication professional with understanding of industry best practices and company objectivesAct as the lead writer on projects and mentor other writers as neededKeep abreast of the basic requirements for compliance in own area of work and complies with those requirements. Participate as required in training on regulatory issues affecting own area of work and share learned expertise with others. Bring regulatory compliance questions/issues to the attention of managementAdhere to policies, procedures, style guides, and quality documents. Collaborate with project team members to share knowledge and best practices.QualificationsRequired Skills, Experience, Education, & Training:5+ years writing or editing experience in a regulated environment focusing on internal process documentation SOPsBachelor’s degree in communications, professional writing, English, biological/medical/engineering sciences, or equivalentStrong writing and grammar skills in areas of content development and writing style. Analytical ability to grasp and effectively communicate complex scientific and engineering conceptsAbility to understand and create flow chartsStrong organizational skills and ability to manage deliverables for multiple projects under tight deadlines, set priorities, and manage time effectivelyExpert skill level using current versions of standard authoring tools, including Microsoft Word and Microsoft VisioWorking knowledge of Adobe Illustrator, Adobe Photoshop, or equivalentPrevious experience with medical devices or a regulated environmentPerform assignments with minimal instruction and supervisionPreferred Skills, Experience, Education, & TrainingUnderstanding of Document Control processes preferredUnderstanding of decision tracking software such as OneNote, Excel, and Smartsheet preferredUnderstanding of localization process preferredAdditional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.Mandatory NoticesU.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.This position may be filled at a different job level than listed here depending onbusiness need and/or on the selected candidate’s experience, knowledge and skills.Compensation will be based primarily on the job level at which the role is filled and theCandidate’s Qualifications, Consistent With Applicable Law.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.Base Salary Range Region 1:$120,500 - $173,500Base Salary Range Region 2: $102,400 - $147,500Shift: DayWorkplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing
Technical Writer and Editor
Job Number: R0244325Technical Writer and EditorThe Opportunity: Are you interested in using your technical expertise and people skills to assist a public health client in their mission to establish a modernized data presence? Our team is looking for a technical editor who can support our project team in developing clear and helpful technical documentation that both our team and customers can use in their efforts to support programmatic goals.As a technical editor on our team, you will be responsible for collaborating with various workstreams to review, refine, and publish programmatic documentation. You will work on a range of documentation, including training content, operational processes and policies, and stakeholder communications. You'll help our team develop deliverables that are client-ready, following established style guides, formats, and rules for standardization, while ensuring all deliverables are Section 508 compliant. You should be comfortable delivering across different workstreams and varying types of documentation, providing cross-cutting support for multiple task areas. This position is located in Atlanta, GA.Join us. The world can’t wait.You Have: 3+ years of experience with technical editingExperience editing and producing clear, accurate, and well-organized documentation for various audiences using appropriate tone, voice, and terminology Experience developing, editing, and using templates, including creating, editing, and applying styles Experience collaborating with subject matter experts (SMEs), project teams, and stakeholders to gather, validate, and organize informationExperience applying Section 508 compliance standards to various document formats Experience with major style guides such as the Chicago Manual of Style or GPO Style Manual Experience with Microsoft Office Suite, including Word, PowerPoint, and Excel, Adobe, and common collaboration tools such as Microsoft Teams and SharePointKnowledge of grammar, punctuation, spelling, syntax, and formatting skills Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirementsBachelor's degree in English, Communication, Journalism, or Instructional DesignNice If You Have: Experience working in the public health fieldExperience with emergency response Experience working with government clients Experience developing and delivering trainingExperience developing technical documentation or job aids Experience using industry standard authoring tools for training development Knowledge of Agile methodologies or DevOpsAbility to meet deadlines under tight time constraints Vetting:Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.CompensationAt Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.Candidate AI Usage PolicyAI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.Work ModelOur people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Consulting Industries Software Development
Associate Technical Writer (Deviation Assessment), CAR-T Manufacturing Technical Support
Working with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position SummaryThe associate will collaborate with internal Manufacturing partners, such as but not limited to Manufacturing Science and Technology (MSAT), Warehouse, Environmental Health and Safety (EHS) and Quality groups to support the completion of improvement actions (Deviations, CAPAs, Change Control and Document updates).The associate will also be responsible for working with the Manufacturing Operations (MO) and Quality teams on CAPAs and Change Controls as needed and ensure on time implementation. Associates will write, revise, and review all related GMP documentation for S12 CAR T manufacturing documents.Duties/ResponsibilitiesDeviationsAttend alignment meetings.Ability to create and/or review already created QMS deviations, provide feedback when needed, and ensure timelines are met.Complete investigations for deviations.CAPAsResponsible for opening CAPAs as needed.Ability to complete effectiveness checks.Ensure on-time closure of CAPAs and Effectiveness Checks for the MO organization.Ability to work cross-functionally to make necessary updates to documents.Change ControlsAbility to complete change control actions within QMS as needed.Responsible for on-time closure of Change Controls Actions for the MO organization.Facilitate pre-CCRB meetings and attend CCRB.Ability to open Change Controls and associated actions.Continuous ImprovementHuman avoidable deviation reduction driven with continuous improvement.Required For All Job FunctionsAbility to collaborate with Manufacturing Operations, QA, MSAT, and other groups to verify the correct reviewers and approvers are selected.Ensuring on time completion for all actions of the MO organization.Other duties may be assigned, as necessary.Ability to project manage QMS records.QualificationsSpecific Knowledge, Skills, Abilities:Must have knowledge of cGMP Manufacturing and/or Quality.Must be able to work independently and with critical thinking mindset.Requires moderate direction to complete more complex tasks; completes routine tasks with little or no supervision.Builds relationships internally within and with cross functional teams.Contributes to goals within the work group.Able to recognize conflict and notify management with proposed recommendations for resolution.Able to prepare written communications and communicate problems to management with clarity and accuracy.Able to effectively multi-task.Excellent verbal and written communication skills.Knowledge of cGMP and FDA regulated industry.Strong technical and compliance writing capability.Proficient in MS Office applications.Education/Experience/ Licenses/CertificationsBachelor’s degree with ability to learn Manufacturing Technical Writing skills.OR Associate/ Medical Technical degree and 1-2 years of Manufacturing or Operations experience.OR High School diploma/GED and 2 years of Manufacturing or Operations experience, with emphasis on Technical Writing and/or QA role.Working ConditionsOn site presence is based on business need and will be communicated by management In our shared office space, designated seating arrangements are available for all Specialists. There will be sufficient lighting and temperature control regardless of season or time of day. Noise ideally is kept to a minimum in this shared environment to maximize our efficiency and communication skills. Heavy lifting and other strenuous activities are unnecessary and should not be performed unless otherwise stated by your manager. Sitting for long periods of time is required for this position, however, at times employees may be obligated to walk to other departments for several reasons. It is recommended, but not required, to get up every hour or so for a short walk as defined in ergonomics training.Although position is primarily office based, some on floor/clean room interactions may be required. Clean room environment is an enclosed, restricted space, with assigned pressure and temperature conditions. Reagents, chemicals and exposure to sanitization agents could be expected. Potential exposure to human blood components and strong magnets. Designated clean room areas will prohibit food, any outside materials such as cell phones, tablets, at a minimum.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation OverviewSummit West - NJ - US: $34.66 - $42.00per hourThe starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.BenefitsBenefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:Health Coverage: Medical, pharmacy, dental, and vision care.Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.Work-life Benefits IncludePaid Time OffUS Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidaysBased on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolResponsibilitiesBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People With DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1605242 : Associate Technical Writer (Deviation Assessment), CAR-T Manufacturing Technical Support Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Pharmaceutical Manufacturing
Documentation Specialist
Location: Goshen, INSchedule: Monday-Friday, 7:00 AM-4:00 PMWork Environment: 100% OnsiteCompenstaion: $49.920,000 to $60,320.00Position SummaryWe are seeking a highly organized Documentation Specialist to capture and document office procedures, workflows, and operational processes. This individual will work closely with key personnel to gather information, take detailed notes, and create clear process documentation that will support future training and knowledge transfer efforts.The ideal candidate is a strong listener, skilled note-taker, and highly detail-oriented professional who can quickly understand business processes and translate them into clear, organized documentation. The documentation created in this role will serve as a valuable resource for future team members and a permanent hire to be added at a later date.ResponsibilitiesMeet with employees and department leaders to learn and document current processes and proceduresTake detailed notes during meetings, training sessions, and process reviewsCreate step-by-step process documentation and Standard Operating Procedures (SOPs)Organize information, forms, and supporting materials into a centralized knowledge baseAsk thoughtful questions to ensure processes are fully understood and accurately documentedIdentify gaps or areas requiring clarificationMaintain and update documentation as processes are reviewed and refinedEnsure documentation is clear, organized, and usable for future team members and training purposesQualificationsPrevious experience in documentation, business operations, project coordination, administrative support, training, or a related roleExceptional note-taking, organizational, and communication skillsStrong attention to detail and ability to capture information accuratelyAbility to understand business concepts and workflows across multiple functionsProficiency with Microsoft Office, including Word and ExcelAbility to work independently and manage multiple prioritiesPreferred QualificationsExperience creating SOPs, process maps, training materials, or workflow documentationFamiliarity with office operations, payroll, accounts payable, accounts receivable, or bookkeeping conceptsExperience interviewing stakeholders and gathering process information#INAUG2026Click here to apply online Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries Accounting
Senior Technical Writer
OverviewPlease note that this position is contingent upon the successful award of a contract currently under bid.A leader in cutting-edge research and technology in the cyber arena, CPMG focuses on using business drivers to guide cybersecurity activities and manage risk. CPMG offers flexible, integrative solutions for Department of Defense (DoD) contractors, among others, and specializes in cybersecurity, information and operational technology, electronic security surveillance, and support services.Summary:The Senior Technical Writer is responsible for creating maintenance reports, developing, reviewing, and standardizing program documentation. The role ensures all reports are accurate, consistent, compliant with company and regulatory standards, and clearly communicate technical information to diverse audiences. This position works closely with field technicians and management to transform complex technical data into clear, concise, and professional documentation.ResponsibilitiesEssential Job Functions:Create Maintenance Service Reports from data submitted from Field Teams.Develop and maintain technical documentation for maintenance activities, including service reports, inspection logs, troubleshooting guides, and standard operating procedures (SOPs).Standardize report templates and ensure consistent formatting and structure across all maintenance teams.Review maintenance data, field notes, and system logs to produce clear, accurate reports for management and clients.Edit and proofread documentation for grammar, clarity, and compliance with internal quality and safety standards.Ensure traceability and proper version control for all reports, manuals and procedures.Recommend improvements to documentation processes and digital reporting tools.Develop style guides, templates, and documentation standards.Coordinate with teams and supervisors to verify technical accuracy of reports.Communicate effectively with cross-functional teams to gather technical inputs and ensure document completeness.Support compliance audits by ensuring documentation meets internal QA/QC and regulatory requirements (e.g., ISO 9001, ISO 55000).QualificationsNecessary Skills and Knowledge:Strong understanding of technical writing standards (e.g., MIL-STD-38784, ASD-STE100 Simplified Technical English, ISO 9001).Proficiency in Microsoft Office Suite, Adobe Acrobat, and content management systems.Excellent written and verbal communication skills.Strong attention to detail and ability to manage multiple projects simultaneously.Excellent writing, editing, and analytical skills. Strong attention to detail, collaboration, and ability to translate complex technical data into reader-friendly formats.Strong proficiency in MS Office, Adobe Acrobat, and technical writing tools.Minimum Qualifications:Bachelor’s degree.3-5 years of experience writing and editing technical documentation, preferably in maintenance, engineering, IT, or defense programs.Ability to obtain a Secret Clearance Pay And BenefitsThe annual salary range for this position is $80,000 to $90,000.At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security
TECHNICAL WRITER- FLIGHT OPERATIONS with Security Clearance
JOB TITLE: TECHNICAL WRITER DEPARTMENT: TECHNICAL WRITING REPORTS TO: TECHNICAL WRITING LEAD CLASSIFICATION: EXEMPT CLEARANCE: SECRET LOCATION: HOLLYWOOD, MD Job Summary The Flight Operations Technical Writer plays a critical role in ensuring the development of clear, concise, and accurate documentation. While the primary focus is within Flight Operations, this role also supports cross-functional areas including Quality Assurance, Engineering, and Production. This position involves gathering, analyzing, and translating complex technical and operational information into user-friendly materials that align with both company standards and industry requirements. The Technical Writer ensures that all documentation effectively supports safe, efficient, and compliant operations while remaining accessible to a wide range of stakeholders. Duties/ Responsibilities: * Create, review, and maintain technical documentation such as user manuals, reports, Standard Operating Procedures (SOP), and other related materials. Translate complex engineering and technical concepts into clear, concise, and understandable documentations for a variety of audiences. Conduct interviews, observations, and workflow reviews to accurately capture real-world processes Collect and analyze technical and operational information from Subject Matter Experts (SMEs) across Flight Operations, Quality Assurance, Engineering, and Production Maintain content directory for documentation, ensuring version control, accessibility, and regular updates to keep documentation accurate and current Regularly review and update documentation to reflect operational changes and lessons learned Observe flight operations activities to validate accuracy and usability of procedures Identify gaps, inconsistencies, or inefficiencies in existing documentation and workflows and update accordingly Ensure that written materials are grammatically correct and maintain a consistent tone or voice Identify and implement best practices to streamline documentation processes and improve efficiency and usability Seek feedback from flight operations personnel and stakeholders to refine and improve documentation quality Perform other duties as required Basic Requirements: * Bachelor's degree in Technical Writing, Communications, or related field 2-5 years of technical writing experience, preferably in aviation, UAS, engineering, or operational environment Excellent written, editing, and oral communication skills (example writing will be requested from candidates) Proven ability to work with cross-functional teams and independently (self-starter) Ability and willingness to work under tight deadlines and support pursuits concurrently Basic understanding of engineering, quality assurance, and flight operation concepts Ability to synthesize complex technical concepts into clear, actionable content Preferred Qualifications: * Excellent computer skills and proficiency using MS Office Suite (PowerPoint, SharePoint, Word, Outlook) and Adobe Acrobat Experience with Unmanned Flight Operations and/or Aviation Ability to obtain or currently possess and maintain a DoD Secret level security clearance (U.S. Citizenship required) Physical Requirements * Ability to sit for extended periods while working on documentation Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Aviation and Aerospace Component Manufacturing
F-35 Technical Author
Job DescriptionBAE Systems is seeking a Technical Manual Developer to author Operation and Maintenance (O&M) Technical Data. The successful candidate will be responsible for the development and sustainment of F-35 Program organizational level avionics and life support systems technical data to ensure all contract requirements are met. This role requires a professional with a solid background in aircraft organizational level maintenance, specifically within Escape System and Pilot Flight Equipment.Required Education, Experience, & SkillsEducation & Experience (One of the following):Bachelor of Science (BS) + 2 years of aircraft maintenance experience.Associate Degree (AS) + 4 years of aircraft maintenance experience.High School Diploma (HS) + 6 years of aircraft maintenance experience. Demonstrated experience in aircraft maintenance,modification, and/or project management. Demonstrated experience reading and interpretingcomplex engineering drawings and processspecifications Demonstrated experience utilizing Microsoft Officesuite (i.e. Word, Excel, PowerPoint).Preferred Education, Experience, & Skills F-35 modification experience F-35 maintenance experience Familiarity / direct experience with and usingSGML/XML, SGML/XML Authoring Removal, installation, and inspection of aircraftcomponents F-35 Engineering and Logistics systems experience(JDL - JSF Data Library, PDM - Product Data Manager,QAD - Quality Assurance Document, ATLAS -Advanced Technical Logistics Applications System, VAS Visual Augmentation System, SFM - Shop FloorManager) Experience at military aircraft operational and flighttest sitesPay InformationFull-Time Salary Range: $72150 - $122655Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.About BAE Systems Intelligence & SecurityBAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing
Technical Writer
As a Technical Writer your goal is to develop, write and edit material for reports, manuals, briefs, proposals, instruction books, catalogs and related technical/administrative publications concerned with work methods, procedures, installation, operation and maintenance of machinery and other equipment.A core component of this role will be creating precise technical vector illustrations and diagrams to visually support written documentation. This role also includes: observing production, development, and experimental activities to determine operating procedure and detail.You Will Do This ByWriting technical copy for various technical reports, brochures and manuals for company products, operations and maintenance systems with minimal supervisionGathering technical information by reading drawings, design reports, test specifications and other technical documents to gain a fundamental understanding of systems or product operations; preparing written text and coordinates layout and manual organizationCreating high-quality technical illustrations, schematics, and vector diagrams (e.g., exploded view drawings, wire diagrams) to enhance comprehension of written material; facilitating translation process (as required), including invoicing paperworkResearching available engineering information such as drawings, design reports, equipment and test specificationsAnalyzing available technical literature; writing descriptive copy and verifying documentation with related departmentsPreparing copy for review by supervisor and makes necessary revisions; revising existing manuals to conform to engineering changes and other approved corrective inputCoordinating transmission of released material to printing vendors; approving printer proofMaintaining familiarity with all company products and technical operationsInteracting with engineers and other personnel for information; may collaborate with other personnel to enhance appearance of graphic manual elementsThe above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. You Are The Kind Of Person Who Is/hasAdaptable and able to pivot between projects as neededAble to collaborate cross functionallyA technical mindsetQualificationsHigh School Diploma or equivalentMinimum one year of experience in technical writing/illustration or related fieldDemonstrated experience in technical illustration, portfolio showcasing vector diagrams, schematic, or exploded view drawings strongly preferred DITA-XML experience strongly preferredAdvanced proficiency in Adobe Illustrator (or similar vector graphic software) strongly preferredSimplified Technical English or other structure language experience preferredUnderstanding of technical concepts, terms and proceduresFamiliarity with product documentation standards and specificationsExtensive knowledge of XML and publishing documentation for print and webStrong interpersonal, written and verbal communication skills to deal with a varied workforce and changing conditionsFluent in English and primary language used in area of responsibility and/or locationReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world’s largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and turf care products through its Briggs & Stratton®, Vanguard®, Ferris®, Billy Goat®, and Branco® brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in more than 100 countries on six continents.Briggs & Stratton is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.Nearest Major Market: MilwaukeeJob Segment: Engineer, Engineering Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Manufacturing
Technical Writer
Duties & ResponsibilitiesDigiFlight, Inc., a fast-growing Government contractor in Huntsville AL, is seeking a Technical Writer supporting theApache Attack Helicopter Project Management Office (AAH-PMO) based in the Huntsville, AL area. Candidatesshould have excellent management, organizational, and communication skills with experience in Provisioning. Anideal candidate should demonstrate the ability to quickly grasp, understand and interpret key aspects of Armyprograms. Candidates should also be able to communicate, advise and help formulate solutions to senior Governmentleadership and work in a fast-paced, rapidly changing team environment, reacting quickly to changing requirementsand schedules.Minimum Experience A bachelor’s degree is desired and a minimum of 20 years’ experience (an additional 4 years of relevant experience may be used in lieu of degree). The ability to obtain and maintain a Secret security clearance is required.Required SkillsExperienced in using UltraEdit, Beyond Compare, Adobe Acrobat Pro, and SharePoint; Expertly proficient in XMLCoding, IADS development, Page Base Development; Expert in MWOs, TMs, DMWRs, TBs (Military technicalManuals); Expert knowledge in MIL-STD-40051, MIL-PRF 63002, MIL-STD-63209, AR 25-30, AR 750-10, AR750-1; Expert in Document Type Definitions (DTD), style sheets, and live DTDs; Experienced in validation andverification of government technical manuals (TM, TB, Flight manuals, MWOs, DMWRs, etc); Expert in field andsustainment maintenance levels and provisioning impacts on publications; Excellent organizational skills; MUST havethe ability to research, review, and understand technical information, interpret engineering drawings, and developprocedural information for technical documentation; Must have excellent communication skills (verbal and written);Must be able to travel; Statement of Work Requirements for publications. Must be an expert in MS Office (Excel,Word, etc) Products. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting
Technical Writer (Hybrid)
Job DescriptionThis is a hybrid role, allowing for up to two days worked from home each week, with at least three days worked onsite.As a Technical Writer you will create product manuals regarding the custom industrial automation machinery built by JR Automation. You will partner with project teams to ensure the accuracy of technical manuals including written, prints, pictures & video content. In this position you will report to the Documentation Department Manager. This is a hybrid position where you will be expected to be on-site at least three days a week.What You’ll DoCreate technical manuals using layout and graphics software to accompany machinery built in our facilityUse cameras to create and maintain photographic and video references for machineryCommunicate with project teams to ensure accurate documentationEnsure your documents meet project specificationsAssemble hard copy and digital manuals and other documentationWrite business correspondence to accompany documentationWrite and ship revisions to documentation, as necessaryAssist with general documentation and business unit tasks and activitiesInternal and external communications as assigned, including but not limited to, reference documentation, newsletter, marketing and ISO procedures Note: This list of responsibilities is by no means inclusive; however, it is intended to be a guideline for activities.What You’ll BringBachelor's degree in technical writing, with a concentration in science, engineering, or applied technology preferredExposure to industry and technical communication preferred Skills You’ll HaveComputer proficiency, Microsoft OfficeGood technical writing skills and knowledge of desktop publishing applications like Adobe CC Company OverviewAt JR Automation, our team of experts leverage the latest technologies, innovative thinking, and decades of experience to meet the automation needs of our customers all over the world. Founded in 1980, JR Automation now has over 2,200 employees at 27 manufacturing facilities in North America, Europe, and Asia.Come think, solve, and create with us!Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals With DisabilitiesIf you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals With DisabilitiesIf you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Industrial Machinery Manufacturing, Automation Machinery Manufacturing, and Machinery Manufacturing
Technical Writer/Editor Level 2/3 (AHT)
Direct message the job poster from Northrop Grumman Bobbie Carter, SHRM - CP Bobbie Carter, SHRM - CP Building Strong Teams with Top Producers RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Defense Systems is seeking a Technical Writer/Editor level 2 or 3 to oversee technical documents such as technical/service manuals, technical plans, procedures, reports, technical/operational specifications, and related technical publications. You will work closely with Subject Matter Experts (SMEs) to help ensure the documents are accurate and follow the various government standards relevant to our Northridge programs. This role is 100% on site at our Northridge Ca location amongst our Advanced Weapons team.Job ResponsibilitiesThe Technical Editor/Writer will work with diverse and highly specialized groups and individuals to maintain and occasionally create technical documentation supporting development and/or production programs. The major responsibilities associated with this position will include but are not limited to:Editing, formatting, and maintaining program and technical documentation such as program plans, design specifications, user manuals, software build and installation documentation, test reports, procedures, PowerPoint briefings, and reportsWriting and reviewing standard operating procedures, internal working documentation, and checklists as neededWorking with authors, assigned stakeholders, and Subject Matter Experts (SMEs) to gain better understanding of subject matterApplying company’s format, document markings, and style requirements consistently and validating the accuracy and completeness of content before submitting documents for approvalRecommend industry best practices and participating in process improvementsBasic Qualification For a Level 2Bachelor’s degree with a minimum of 2 years relevant experience or a master’s degree with a minimum of 0 years of relevant experience. Will consider high school diploma/GED and a minimum of 6 years of relevant/transferrable experienceExperience editing/writing technical documentation and procedural materials for multiple audiencesGeneral knowledge of industry practices, techniques, and standards.Candidate must have solid, reliable written and verbal skills to effectively interact will all levels of personnel to improve document content for enhancement of end-user experienceMust be a proficient MS Word userAbility to edit visuals, graphics, diagrams, and tables for technical support/document contentAbility to obtain and maintain a U.S. Department of Defense (DoD) Secret security clearance within a timeframe set forth by management. US Citizenship requiredBasic Qualification For a Level 3Bachelor’s degree with a minimum of 5 years relevant experience or a master’s degree with a minimum of 3 years of relevant experience. Will consider high school diploma/GED and a minimum of 9 years of relevant/transferrable experienceWell versed with editing/writing technical documentation and procedural materials for multiple audiencesGeneral knowledge of industry practices, techniques, and standards.Candidate must have superior written and verbal skills to effectively interact will all levels of personnel to improve document content for enhancement of end-user experienceMust be an expert in MS Word to include the understanding of StylesAbility to edit visuals, graphics, diagrams, and tables for technical support/document contentAbility to obtain and maintain a U.S. Department of Defense (DoD) Secret security clearance within a timeframe set forth by management. US Citizenship requiredPreferred QualificationsMastery of MS WordActive DoD Secret Security Clearance (or higher)Possession of Technical Communication Certification or equivalentProficiency in Microsoft Office suite of tools, including Word, PowerPoint, and Excel. Be familiar with VisioProven ability to quickly learn and understand complex topicsManage and prioritize multiple fast paced projects simultaneously under deadlines with minimal supervisionMaintain exceptional attention to detailExperience in a military, government, commercial aerospace industry (e.g., aviation/equipment maintenance, aircraft operations, or commercial industrial technology companies)Experience working in a Product Lifecycle Management (PLM) system (i.e., Agile, TeamCenter, CMPro, Enovia, etc.).Primary Level Salary Range: $69,000.00 - $103,400.00Secondary Level Salary Range: $85,600.00 - $129,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing