Documentation Leadership & Technical Writing Manager Jobs

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Location: Remote-firstEmployment Type: Full-TimeAbout FastXEFastXE is a B2B payments neobank specialising in multi-currency transfers, foreign exchange conversion and crypto-enabled payment solutions for businesses operating across borders.As we continue to expand internationally, we’re looking for a highly organised and detail-focused Regulatory Onboarding & Compliance Documentation Specialist to join our growing team.The RoleYou’ll take ownership of documentation and coordination across two key areas: regulatory compliance and onboarding across our licensed jurisdictions, and onboarding of payment infrastructure partners and vendors.Working closely with our AML Officers, CFO, Accounts team and senior leadership, you’ll help ensure regulatory and vendor documentation is accurate, complete, well organised and delivered on time.Key ResponsibilitiesPrepare and coordinate documentation for regulatory licence applications, registrations and renewals.Manage ongoing compliance documentation and regulatory submission requirements across multiple jurisdictions.Maintain regulatory trackers covering licences, deadlines, submissions and correspondence.Coordinate with AML Officers, Finance and Accounts on compliance, financial and cross-border documentation.Own documentation workflows for onboarding payment rails, BIN sponsors, PSPs, card providers, crypto networks and settlement partners.Coordinate KYB documentation, due diligence materials, agreements and supporting information.Maintain structured vendor onboarding pipelines and document registers.Ensure compliance documentation is version-controlled, audit-ready and easily retrievable.Monitor regulatory developments and identify any resulting documentation requirements.Provide regular updates to senior management on regulatory and vendor onboarding progress, outstanding items and upcoming deadlines.Support board materials, investor due diligence and regulatory reporting when required.What We’re Looking For3–5 years’ experience in compliance documentation, regulatory operations or a similar role within fintech, payments or regulated financial services.Experience working with AML or Compliance Officers and a good understanding of AML/CFT requirements.Experience managing compliance or documentation requirements across multiple jurisdictions.Familiarity with CRS, FATCA and cross-border financial services documentation.Good understanding of payments terminology, including payment rails, BINs, PSPs, card issuance, FX and crypto networks.Excellent written English and the ability to produce accurate, professional documentation.Strong organisational skills and the ability to manage multiple deadlines and workstreams independently.Experience with global regulatory frameworks, Compliance Management Systems and fast-growing, remote-first fintech businesses would be an advantage.Why Join FastXE?This is an opportunity to take real ownership of a key operational compliance function within a growing international fintech. As FastXE expands into new jurisdictions and adds new payment infrastructure, the scope of the role has the potential to grow across compliance operations, regulatory affairs and partner management. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Legal Industries Financial Services

JSI invites you to join our team as an Instructional Designer/LMS Specialist on our Regulatory Affairs team, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.About the Company: JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 750 clients nationwide and a powerful presence in markets like Georgia, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.Position Overview:Are you a creative instructional designer who loves turning technical, complex material into learning experiences people want to complete? JSI is seeking an Instructional Designer/LMS Specialist to shape how our Regulatory Affairs team educates and engages clients—leading the design of training content, owning our learning platform, and supporting live client-facing events like webinars. This is fundamentally a content and design role, grounded in the craft of instructional design: structuring information thoughtfully, designing for engagement, and building experiences that make complex subject matter approachable. You'll bring that same design sensibility to our learning platform (JSI University) and to the live webinars we deliver to clients, helping both evolve into more polished, professional experiences. The ideal candidate has strong instructional design instincts, is comfortable picking up new tools and platforms quickly, and thrives in a role where priorities shift and new needs emerge regularly. Regulatory subject matter expertise is not required—curiosity, creativity, adaptability, and strong design fundamentals matter far more. As the role matures, it will expand to include broader training strategy, process improvement, and cross-functional support, but instructional design will remain the core of the position. Responsibilities Instructional Design & Course Development: Lead the design and development of client-facing training, shaping how technical and regulatory content is structured, presented, and experienced. Apply sound instructional design principles to build self-paced courses that are clear, engaging, and effective for a range of learners. Learning Platform Ownership: Own JSI University as the delivery vehicle for the training you build—managing publishing, learner tracking, and day-to-day administration—while continuing to look for ways the platform and the overall learning experience can improve. Process Improvement: Manage and prioritize a diverse and evolving set of projects and tasks supporting regulatory and operational delivery. Adapt quickly to shifting priorities, new tools, and emerging needs while ensuring deliverables are completed accurately and on time through strong organization, attention to detail, and disciplined execution. Webinar & Live Event Support: Support the planning and execution of client-facing webinars, including technical setup, troubleshooting, and quality control during live sessions. Help evolve our webinar program over time, bringing the same attention to engagement and polish that you apply to self-paced courses. Adaptable Project & Priority Management: Manage a diverse and shifting set of projects and tasks in support of the broader Regulatory Affairs team. Comfortably move between priorities, pick up new tools or requests as they arise, and jump in wherever support is needed—maintaining strong organization and follow-through even as the work evolves. Content Strategy & Continuous Improvement: Partner with subject matter experts to identify training needs and priorities and use learner feedback and engagement data to refine existing content over time. This role supports content and engagement but does not carry sales targets or revenue accountability. Team Communication and Collaboration: Maintain clear, timely communication with internal teams and clients. Participate actively in team meetings, contribute creative ideas, and take initiative in shaping how training and client communication is delivered. Qualifications Required: Demonstrated experience in instructional design, e-learning development, or a closely related field—whether through professional roles, academic coursework, or a strong portfolio of self-directed projects. Experience with course-authoring tools (Articulate 360, Adobe Captivate, Camtasia, or similar); Articulate 360 experience strongly preferred. Strong instinct for visual and content design—able to look at a dense slide deck or document and reimagine it as something clear, well-organized, and genuinely engaging. Comfort working with or willingness to learn a Learning Management System (LMS) and webinar/live-event software; prior experience with either is a plus but not required. Ability to write clear, concise instructional content, including scripts, on-screen text, knowledge checks, and supporting documentation (SOPs, quick reference guides). Demonstrated ability to manage shifting priorities and a varied workload—comfortable jumping between projects, learning new tools quickly, and adapting as needs evolve. Strong organizational and time management skills, with the ability to manage multiple projects at once in a high-volume environment. Exceptional attention to detail and strong written communication skills. A bachelor's degree in instructional design, education, communications, or a related field is helpful but not required; a strong portfolio or relevant project experience is equally valued. Telecommunications or regulatory experience is not required; ability to quickly learn and translate unfamiliar technical/regulatory material into accessible content is more important. Preferred: A portfolio demonstrating prior e-learning or interactive course design work (academic, professional, or personal projects welcome). Experience with graphic design or multimedia tools (Adobe Creative Suite, Canva, Vyond, or similar) to support visual course development. Familiarity with adult learning principles and instructional design frameworks (e.g., ADDIE, SAM). Experience with AI-enabled tools or automation for content creation, quality control, or documentation. Proficiency with Microsoft Office (Word, Excel, Outlook, Teams), Monday.com, Smartsheets, and Adobe Acrobat. Experience building or prototyping a small application, automation, or integration (e.g., scripting, APIs, no/low-code tools), demonstrating a builder mindset. Benefits & Compensation Competitive salary + performance-based bonuses. Comprehensive benefits package (medical, dental, vision, 401(k)) Generous PTO and wellness opportunities. Ongoing professional development and educational opportunities. Originally posted on Himalayas

The Instructional Designer – LMS & Digital Learning is responsible for the design, development, administration, and continuous improvement of digital learning solutions within Adobe Learning Manager. This role serves as the Training Team’s primary content development resource, creating engaging, interactive learning experiences that support operational performance, compliance requirements, and employee development.Working closely with the Training Manager, Field Trainers, and Subject Matter Experts, the Learning Experience Designer transforms operational processes, policies, and business initiatives into high-quality digital learning content, including eLearning modules, microlearning assets, assessments, videos, simulations, and learning pathways.This position plays a key role in expanding the organization’s digital learning capabilities by leveraging emerging technologies, including AI-assisted content development, interactive video learning, mobile-first learning experiences, and future immersive learning solutions.Originally posted on Himalayas

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Reporting to the Director of Clinical Training, the Clinical Instructional Designer will design and deliver clinical trainings to customers virtually and in person, collaborate in measuring the effectiveness of trainings, and work to grow clinical training offerings. This position will be dedicated to a Spring Health customer and is full time and fully remote. Travel will be required up to 30% of the time for in-person training.What you’ll do: Develop clinical content and training materials utilizing modern engagement and instructional design techniques. Deliver high-quality clinical trainings in an engaging and impactful manner. Partner with customers and internal stakeholders to identify and address specific training needs. Utilize the ADDIE model to develop thoughtful curriculum and evaluate the effectiveness of training interventions. Maintain strict adherence to Spring Health policies, confidentiality, compliance, and ethical standards. Collaborate on the expansion of clinical training offerings and the enhancement of outcome measurements. Demonstrate teamwork and adaptability within a fast-paced clinical environment. Maintain strong working relationships with customers and internal teams to support unique account requirements. Follow all Spring Health policies and maintain strict confidentiality, compliance, and ethical standards. Coordinate end-to-end logistics, including building virtual event platforms, selecting clinical providers, preparing materials, and tracking evaluation metrics. Work closely with large Jumbo customers to consult on Training and Programming planning, partnering with internal stakeholders to manage and advise accounts. What success looks like in this role: Maintain an average feedback rating of 4.5/5 or higher for live events, including on-site delivery. Optimize operational efficiency for meeting customer needs related to Clinical Programming and Training. Develop deep relationships and a strong cultural understanding of the dedicated customer to ensure trainings feel highly tailored to their workforce. What you’ll bring: An unrestricted clinical license to practice psychotherapy (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are unable to accept applications from individuals requiring clinical supervision. A minimum of 3 years of post-graduate clinical experience, with at least 1 year of post-licensure experience. Experience with instructional design and content development is required. Proven background in corporate training or public speaking, with a strong grasp of adult learning principles, virtual engagement techniques, and training evaluation methods. High competency engaging learners virtually; proficient with Google Suite, Zoom, and alternative event/webinar platforms. Exceptional verbal and written professional communication skills to engage effectively with corporate customers and fellow Spring Health team members. The target salary range for this position is $80,000 - $92,000, and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement?Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Originally posted on Himalayas

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Professional Instructional Designer at Gainwell Technologies analyzes learning needs and consults with subject matter experts to provide input for course design and content. Your role in our mission Applies instructional design methods and adult learning principles to ensure that course design and content meet learning goals. Creates outlines and scripts that provide program structure. Creates effective learning solutions in a profitable manner. Works with management and subject matter experts to ensure that course materials are current and relevant to learning needs. Designs and develops computer-based instructional programs. Facilitates course delivery during the introduction of new courses to ensure proper delivery of new training materials and monitor early feedback for course improvement. Provides direction and guidance to instructors to ensure that courses are conducted as designed. Plans and coordinates skill assessments and testing to measure participant retention. Tracks and analyzes learning programs by examining course evaluations, proficiency testing and job performance to identify program effectiveness. Makes changes or enhancements as appropriate. What we're looking for Bachelor's degree in business administration, organizational development, human resources or related field preferred Three (3) or more years of corporate training or instructional design for adults experience Experience working with communications principles, practices, and procedures to develop training manuals and procedures Good analytical, interpersonal, computer, multi-media, and business solutions software skills for interacting with team members and learners to develop and deliver presentationss to train and educate employees Project management skills to prioritize and meet deadlines with ability to quickly absorb large amounts of information and reduce to teachable segments What you should expect in this role Willingness to travel up to 15% for training and meetings This is a full-time (Monday through Friday) permanent regular salaried (W-2) employee position. Upward career advancement is possible and encouraged. Health (medical, dental, vision) benefits start on day 1 of employment. Company match 401K and other benefits available within months of starting. New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance. Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. The use of AI during interviews is prohibited. This position will remain posted to take applications until August 21, 2026. The pay range for this position is $48,300.00 - $69,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.Originally posted on Himalayas

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies - all thanks to a dedicated global team driving real impact.We’ve recently launched Simple Move, a new product within the Simple ecosystem focused on helping people bring more movement into their daily lives. It’s built around approachable, guided movement practices that support consistency, confidence, and long-term habit building. Instead of pushing users into intense fitness routines, Simple Move is designed to make movement feel doable, supportive, and easy to return to.To support this next stage of growth, we’re looking for a Content Strategist (Program Lead) to join the Simple Move team. This person will shape the structure, flow, and quality of our movement programs, turning user needs, product goals, expert input, and performance insights into engaging guided experiences that help people stay motivated and build lasting habits.What You'll Do: Partner with our LTV product manager on the renewal cycle. Understand the hypothesis behind a CR, retention, or renewal bet, then build it; Own quality: decide what principles, concepts, and exercise sets go into a program, choices that move CR, retention, and renewal. The same program, built on the same timeline, can land very differently depending on these choices; Own delivery: get programs and experiments built and loaded by the date traffic needs them, without losing the logic that makes them work; Translate hypotheses into ready-to-test workout experiments: select exercises, define order, duration, and progression, generate supporting assets with AI tools where needed, and assemble and upload the final version of programs in the CMS; Build new programs and improve existing ones from what’s already working: competitor programs, YouTube performance, seasonal trends. Adapt it for our product instead of inventing methodology from scratch; Bring hypotheses and draft programs to our medical/fitness expert for review; Track how your builds perform against the CR, retention, and renewal targets the LTV product manager sets, and feed results into the next round of hypotheses; Work with the Product Content Lead on briefs and priorities on new programs and topics; Make programs feel engaging and natural without odd feellings textbook. What We’re Looking For: You treat activation, retention, and LTV as one funnel with renewal as the outcome. You partner with our LTV product manager and Product Content Lead on strategy, then own turning it into built programs; Experience building or improving structured programs, curricula, or content journeys in a digital consumer product: fitness, wellness, habit formation, or education. Your work ties to product metrics; You set KPIs, read engagement and retention numbers, and turn them into concrete content and structure decisions; You sweat the details of how a program comes together: exercise selection, order, duration, format, variety; You work fast and autonomously. Bring drafts and hypotheses instead of waiting for a full spec, and iterate on feedback; You partner with a medical/fitness expert for safety verification; AI tools are part of how you work: you use them to structure, generate, and scale program content; You operate well in a lean, fast moving team where roles overlap and ownership shifts as we grow; Programs multiply across topics and difficulty levels, and the manual build work grows right along with them; Bonus: background in training, coaching, or medical/fitness. Product and engagement thinking matters more than domain credentials. Perks and benefits: Competitive salary package commensurate with experience; Remote, in-office, and hybrid work opportunities; The equipment you need to do your job; A premium SIMPLE subscription; 21 days annual leave, plus bank holidays (those observed where you live); Flexible hours. We focus on your results, not how long you spend at your desk. About our values: Think deeper:We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals.We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data. Focus on impact:Results and speed matter. When we are competing to become an A-player in the digital health market, we don’t have the luxury of deliberation. We need to make decisions and changes quickly and, swiftly learn from our mistakes.We prioritize what will have the greatest impact and aren’t distracted by anything else. We create products that benefit users while we are meeting our metrics. Take ownership: We seek to improve all facets of our company even in ways beyond our job description. We seek and take responsibility for our actions and their impact. We value and set high expectations for our own work so that it can add to the overall quality and innovation results of the team. Each one of us is empowered to make this company a success, take the lead to resolve disagreements and systemic issues. Push the limits:We encourage our team to explore new ideas, challenge conventional thinking, and continuously improve work. This mindset can lead to breakthroughs in product development, improved operational efficiency, and increased competitiveness in the market. We believe that a culture and mindset of constantly striving to exceed existing standards, boundaries, or expectations that include innovation, experimentation, and a willingness to take risks, can bring us success. We don't accept what someone says as truth if we disagree with it, no matter what authority that person has in the company and express ourselves directly, not through back channels. We challenge ideas, from policy to product decisions, and always seek to understand the reason behind what we do. Be a Championship Team:As a part of the championship team, you must improve your own performance constantly also know your teammates, their talents and skills and be focused on a common goal and how to achieve it together. We hold each other accountable for our contribution to the shared success or failure, and we constantly look for ways to help our colleagues to improve and for us to perform better as a team. We collaborate within the team in order to compete with challengers in the outside world. We build relationships of trust. We provide our teammates with the autonomy and support they need to deliver their part of the goal. Originally posted on Himalayas

Senior Information Architect / UX LeadContract | Remote, Canada | Potential travel within CanadaAbout the opportunityAequilibrium is assembling a senior Canadian team for a potential large-scale digital experience modernization initiative involving a complex, multi-brand public web ecosystem.We are looking for a Senior Information Architect / UX Lead to lead the experience architecture across multiple public-facing websites and help create a simpler, more consistent and accessible experience for diverse audiences.This is a senior, hands-on role combining information architecture, UX strategy and stakeholder facilitation. The hourly rate for this contract is between $75-$95/h. What you'll do Lead the information architecture strategy across a multi-site, multi-brand web ecosystem. Assess and redesign navigation, taxonomy, content hierarchy and site structures. Map key user journeys and identify opportunities to improve findability and usability. Facilitate stakeholder and user discovery workshops. Work closely with content strategists to align IA, taxonomy, metadata and content structure. Collaborate with UX/UI designers on responsive templates, components and a shared design system. Help translate research and business requirements into clear experience principles and recommendations. Ensure accessibility and inclusive design are considered throughout the experience. Work closely with technical architects and CMS specialists to ensure the proposed IA can be effectively implemented. What we're looking forWe're particularly interested in people who have personally led large-scale website redesign and CMS modernization initiatives.Strong candidates will have: 8+ years of UX and/or information architecture experience. Experience leading IA for large, content-rich websites with hundreds or thousands of pages. Demonstrated multi-site and/or multi-brand experience. Experience with government, public sector, higher education, financial services or similarly complex organizations. Experience working on a CMS re-platforming or major web modernization initiative. Strong knowledge of taxonomy, navigation design, user journeys and content modelling. Experience with user research and stakeholder facilitation. Understanding of WCAG 2.2 AA and accessible design. Experience working with design systems and component-based web experiences. Especially valuable: experience modernizing a large government/public-sector web ecosystem involving multiple websites or brands.When applying, please include 2–3 relevant projects, your role on each, the approximate scale/number of sites or pages, and the CMS/platform involved.Originally posted on Himalayas

Senior Web Content Strategist / Content Migration LeadContract | Remote, Canada | Potential travel within CanadaAbout the opportunityAequilibrium is assembling a senior Canadian team for a potential large-scale digital experience modernization initiative involving multiple public-facing websites and a substantial existing content estate. We are looking for a Senior Web Content Strategist / Content Migration Lead to help transform a large volume of existing content into a simpler, more useful and sustainable digital experience.This isn't primarily a copywriting role. We're looking for someone who can develop the content strategy, lead a large-scale content audit, and guide content through a CMS migration. The hourly rate for this role is b/w $75/h-$95/hWhat you'll do Lead the content strategy for a multi-site, multi-brand digital ecosystem. Develop and execute a structured content inventory and audit. Establish criteria for what content should be retained, consolidated, rewritten, archived or retired. Work with the Information Architect to improve content hierarchy, taxonomy, metadata and findability. Define content models and support component-based content design. Establish standards for plain language, readability, consistency and accessibility. Help develop content governance, ownership and publishing workflows. Work with business analysts and technical teams to plan and execute large-scale CMS content migration. Help identify opportunities for automated versus manual migration. Support URL mapping, redirects and SEO preservation. Develop guidance and training for content authors and publishers. What we're looking forStrong candidates will have: 8+ years of web content strategy, content design or related experience. Experience leading large-scale content audits and migrations involving 1,000+ pages. Experience with CMS migrations/re-platforming, not simply website copywriting. Experience with complex multi-site or multi-brand organizations. Experience in government, public sector, higher education, financial services or another regulated environment. Strong understanding of content design, taxonomy, metadata and information architecture. Experience with plain-language and accessibility standards. Understanding of SEO implications of major website migrations. Experience developing sustainable content governance models. Ability to work closely with UX, IA, business and technology teams. Especially valuable: experience leading content strategy for a government/public-sector web modernization involving multiple sites and a major CMS migration.When applying, please include 2–3 relevant large-scale content transformation or migration projects, including approximate number of pages/sites, your specific role and the CMS/platform involved.Originally posted on Himalayas

Become a part of our caring community At Humana, we're building human-centered experiences that help people navigate healthcare with confidence. We're looking for a Content Designer to support content design and strategy across product experiences within our digital ecosystem.As part of Humana's Consumer Digital team,you'llcreate and optimize content that helps people choose, understand, and use their healthcare plans.You'llwork as an embedded partner within cross-functional teams, shaping experiences across web, mobile, apps, and emerging digital surfaces.This role is ideal for someone who is continuing to grow their content design craft, combines strong content skills with product thinking, uses research and data to inform decisions, and enjoys solving complex communication challenges in a regulated environment.You'llcollaborate closely with product, design, research, engineering, legal, compliance, and content design peers to create experiences that are clear, accessible, anduser-centered.What you’ll do Own content design for assigned features, user journeys, and projects using research, analytics, and content assessments (audits, inventories, touchpoint mapping) Translate research, stakeholder, and journey insights into clear, actionable digital experiences Plan and execute content throughout the product lifecycle, including creation, review, approval, and quality assurance Simplify complex healthcare information into clear, accessible content across UI, microcopy, and multi-channel experiences Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy Partner with product management, design, research, engineering, legal, and compliance teams to deliver cohesive experiences Apply and contribute to content guidelines, standards, reusable patterns, design systems, and supporting tools Use analytics, feedback, and testing insights to identify opportunities and improve content performance Contribute content recommendations during discovery, ideation, and iterative design activities Identify content opportunities and recommend improvements that support user needs and business goals Scope and impact Own content for assigned features, user flows, and projects from discovery through optimization Contribute to product decisions through content design, research insights, and human-centered design practices Support scalable content systems, including information architecture, reusable patterns, and design system adoption Improve content quality, clarity, consistency, and accessibility across experiences Drive continuous improvement through measurement, testing, iteration, and feedback Why this role mattersYou'll help make healthcare experiences clearer, more accessible, and easier to navigate, enabling people to get the information they need to make confident decisions about their health. Through your work, you'll contribute to experiences that improve understanding, support business goals, and advance Humana's commitment to delivering human-centered healthcare solutions. Use your skills to make an impact Required Qualifications 3+ years of experience in content design, UX writing, content strategy, or a related discipline, with experience contributing content from discovery through delivery and iteration Strong writing and editing skills, with the ability to simplify complex or regulated information Experience conducting content audits, leveraging research findings, and using data to inform content decisions Working knowledge of information architecture, content structures (taxonomies, models), and findability, with familiarity in accessibility and brand/style standards Experience collaborating within cross-functional product teams and a portfolio demonstrating content design work and user impact Demonstrated ability to manage multiple priorities and work independently while collaborating effectively across disciplines Familiarity with human-centered design practices, UX processes, and design tools such as Figma Preferred Qualifications Experience in healthcare or other regulated industries Familiarity with SEO and content optimization practices Experience contributing to guidelines, templates, governance processes, or design systems Knowledge of inclusive and accessible design principles Experience working within agile product teams Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$65,000 - $88,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-13-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Originally posted on Himalayas

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Job SummaryPing Identity is seeking a Technical Writer to join our extraordinary documentation team. Reporting to one of the technical documentation managers, you'll be working on technical content within a Docs-as-Code environment.You will: Collaborate with subject matter experts, engineers, and product teams (both in person and remotely) to define, design, create, and maintain core administrator documentation. Collaborate effectively with a globally distributed team and stakeholders across various time zones. Deliver clear, concise, and user-friendly documentation, catering specifically to the needs of identity and access management (IAM) administrators configuring, managing and using the product. Investigate, research, and learn Ping Identity products, along with the standards they depend on, to ensure accurate and comprehensive documentation. Translate complex technical concepts related to authorization into clear and concise documentation for an administrator audience. Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using IntelliJ IDE and Git (GitHub). Follow the software development lifecycle closely to anticipate and ascertain documentation needs. You have: 2-4+ years of technical writing experience. Proven experience documenting complex software, with a strong preference for IAM applications or security products. Experience with creating markdown content. Experience managing multiple tickets simultaneously, meeting deadlines and quality standards. Experience with working with AI tools, such as Gemini, Glean, Claude Code. Ability to quickly learn evolving features and complex software by navigating early-stage development environments. Prior experience or exposure to software development. Experience using GitHub and repositories. Experience with Jira and Confluence or similar project management platforms. Strong understanding of the needs and workflows of technical administrators. You have the advantage if you have experience: Creating content in a docs-as-code environment, using AsciiDoc. Writing AI agent skill files. Building, installing, configuring, and debugging client and server software. Working with Ping Identity products or other competing products. Writing for a technical audience, including system administrators and configuration managers. Salary Range: $69,000.00 - $80,000.00In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Originally posted on Himalayas

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.About the RoleMcKesson Prescription Solutions is seeking a Technical Writer II to create and maintain customer-facing documentation that helps users successfully navigate pharmacy software products. This role partners closely with product, implementation, instructional design, and subject matter experts to transform complex technical information into clear, accurate, and easy-to-use content.You'll develop user guides, release notes, knowledge articles, and other documentation supporting software releases while ensuring consistency with branding, style, and quality standards. The ideal candidate brings the ability to simplify complex technical information into user-friendly documentation. This position is ideal for a detail-oriented communicator who enjoys collaborating across teams and translating technical concepts for a broad audience.What You'll Do Create, edit, and maintain user guides, release notes, online help content, and product documentation. Partner with subject matter experts, product teams, and instructional designers to gather information and document software functionality. Translate technical concepts into clear, concise content for technical and non-technical audiences. Manage multiple documentation projects and prioritize deliverables to meet release timelines. Participate in cross-functional meetings to identify documentation requirements, dependencies, and risks. Basic Requirements Degree or equivalent and typically 4+ years of relevant experience Familiarity with Adobe Acrobat Pro or Adobe Creative Cloud. Strong experience in technical writing, technical communications, content development, or documentation creation. Experience creating end-user documentation, user guides, process documentation, or software-related content. Strong written and verbal communication skills. Experience collaborating with cross-functional stakeholders and subject matter experts. Ability to manage multiple priorities and meet deadlines. Preferred Skills & Experience Experience documenting software products, SaaS platforms, healthcare technology, or pharmacy systems. Experience developing release notes, online help content, knowledge base articles, or implementation documentation. Exposure to instructional design, training content development, or learning materials. Experience using AI-enabled productivity tools such as Microsoft Copilot or Claude. Strong facilitation, meeting leadership, and stakeholder communication skills. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$61,500 - $102,500McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity EmployerMcKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.Join us at McKesson!Originally posted on Himalayas

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking an Instructional Designer to join our Human Resources department.In accordance with the established vision and values of the organization, and as directed by the Regional Manager, Organizational Learning, the position designs, develops, evaluates, and continuously improves educational programming with a particular focus on microlearning and hybrid delivery modalities. The Instructional Designer engages key partners to inform learning and development requirements, as well as the design, development, and delivery of a multipronged and blended learning approaches. Builds and implements regional and local programs and systems for a variety of audiences and integrates knowledge of adult education methodologies, tools, and techniques into educational programming. Works closely with the eLearning team to coordinate and facilitate a learning strategy that aligns with NH strategic priorities. Represents the team on internal/external working groups and committees as required.Starting salary will be approximately from $76,111 to $95,138 and will be based on education, training, experience, and salaries of similar positions. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Hospitals and Health Care

Job DescriptionThis competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.This position has a term length of 2 years from the date of hire.Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.Reporting to an Associate Director of the Centre for Teaching and Learning (CTL), the Instructional Designer - AI and Assessment, supports instructors and instructional teams in designing effective, innovative, and evidence-informed approaches to teaching, learning, and assessment. The position provides particular expertise in the thoughtful use of AI to enhance teaching and learning and support evolving approaches to assessment.As a member of the CTL team, the Instructional Designer:Develops and delivers professional learning and resources on AI, assessment, and instructional design.Provides consultation to instructors and instructional teams on course and assessment design across face-to-face, online, remote, and blended contexts.Promotes and models effective teaching practices aligned with the Teaching, Learning, and Evaluation Policy and Framework for Effective Teaching.Collaborates across CTL to develop coherent, integrated programming and services.Contributes to the evaluation and continuous improvement of CTL programs and services through evidence-informed and scholarly approaches.About The Centre For Teaching And LearningThe Centre for Teaching and Learning (CTL) advances the University of Alberta’s teaching and learning mission by inspiring instructors, connecting communities, and partnering for impact. As the university’s centre for expertise in teaching and learning, CTL supports instructors, academic leaders, and programs through research-informed, inclusive, and student-centred approaches that strengthen teaching practice and student learning.Guided by institutional priorities, including Shape: A Strategic Plan of Impact, Braiding Past, Present and Future, and Changing the Story, CTL advances teaching and learning through reflection, peer learning, innovation, and partnership. The Centre is committed to inclusive, anti-colonial, and relational approaches that critically examine colonial structures in higher education and support the integration of Indigenous ways of knowing, being, and doing into teaching, learning, curriculum, and assessment.Working collaboratively across faculties and institutional units, CTL builds capacity for meaningful and sustainable improvements in teaching and learning across diverse disciplinary and academic contexts.ResponsibilitiesLearning and Instructional Design Support — 40%Provide consultations to instructors and instructional teams on course design, delivery, instructional technologies, and learning environments.Support the design of accessible, effective, and evidence-informed learning experiences aligned with the Framework for Effective Teaching.Develop and maintain accessible instructional resources that support instructors across levels of experience.Collaborate with CTL colleagues and university partners to align resources and support with institutional priorities.Professional Learning and Programming — 40%Design and deliver professional learning, workshops, and other learning opportunities for instructors and instructional teams.Tailor programming to diverse audiences, disciplines, career stages, and teaching contexts, including in-person, online, and blended environments.Apply evidence-informed approaches and adult learning principles to the design and delivery of programming.Collaborate with CTL colleagues to develop customized and team-based learning opportunities.Evaluate programming and use participant feedback and other evidence to inform continuous improvement.Operations, Professional Practice and Emerging Priorities — 20%Develop quarterly portfolio plans aligned with CTL’s annual goals and strategic priorities.Contribute to CTL committees, operational activities, and unit-wide initiatives.Maintain and develop expertise in instructional design, pedagogy, educational technologies, and emerging developments in post-secondary teaching and learning.Respond to emerging institutional and teaching and learning priorities through specialized educational development activities and strategic initiatives.Undertake other related duties as assigned.QualificationsAn Undergraduate degree in educational technology, adult education, or a related field is required. A Master's degree is preferred.A minimum of 3 years experience in instructional design and demonstrated effectiveness as a facilitator/instructor in the post-secondary context.Strong understanding of adult learning principles and instructional design models (e.g., ADDIE, backward design).Proven knowledge of evidence-based pedagogical approaches and learner-centered teaching practices grounded in adult learning principles.Proficiency in the integration of digital learning tools and technologies into diverse learning environments, with a commitment to accessible, inclusive teaching.Exceptional consultative and communication skills, with the ability to build trust, influence and engage stakeholders positively.Ability to work collaboratively within a multidisciplinary team and adapt communication styles to meet the needs of various audiences and learners.Ability to work independently and in a team environment, demonstrating respect, dignity, and integrity in working relationships.Experience providing client-centred services and programming within the post-secondary environment.Ability to listen actively, seek out advice, and contribute insights and new ideas related to work assignments.Ability to work in a fast-paced environment, prioritize competing demands, meet deadlines, and complete detail-oriented work.Application InstructionsClick "Apply Now" to submit your resume and cover letter.This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).This position offers a comprehensive benefits package .About UsThe University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more .At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.About The TeamThe Provost and Vice-President - Academic is the University of Alberta’s chief academic officer and a key leader in advancing the university’s educational mission. As a member of the executive team, the Provost works closely with the President and fellow vice-presidents to ensure all institutional portfolios and priorities are aligned with the university’s vision and strategic goals.The Provost is responsible for academic resource allocation and provides oversight of the infrastructure, services, and administrative units that support teaching, learning, and research excellence. This includes leadership of the university’s colleges and faculties, as well as several key portfolios: the Office of the Registrar, Vice-Provost (Access, Community + Belonging), Vice-Provost (Indigenous Programming and Research), Vice-Provost (Graduate and Postdoctoral Studies), Vice-Provost (Learning Initiatives), and the Centre for Teaching and Learning. The Provost also works in close partnership with the Deans' Council and supports institutional planning and academic policy development.Through strategic direction and collaborative engagement, the Provost ensures that the University of Alberta maintains a dynamic, inclusive, and academically rigorous environment, positioning it as a leader in post-secondary education in Canada and globally. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Higher Education

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.The opportunityAt Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.We Are Proud OfThe work we do and the innovation we drive Our values of share, care and dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role AboutAs a Content Strategist Lead, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8+ YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are:A curious problem solver who challenges the status quo A collaborator who values teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting (a plus) Role ResponsibilitiesParticipate in project kickoff. Review the output of stakeholder interviews and synthesis, led by another role, and apply findings to content decisions. Contribute content-specific input to the competitive benchmark, which is led by the strategist and UX team. Contribute to and apply findings from the SEO/GEO report, which is led by the SEO specialist. Support the UX designer and visual designer in defining the design concepts and principles for the experience. Content audit: Assessment of existing content across the clients existing online properties to inform migration scope and the future content model. Consult on information architecture: Contribute the content point of view to the proposed future-state site structure and navigation model, developed jointly with the UX designer and SEO expert.Content Model Develop a content model, define content types, relationships, and ownership, developed jointly with the product owner. Governance: Develop the approach to governance for future site content. High-level content guidelines: Produce high-level guidelines for content creation. Content Migration Support: Support content migration to the new platform and design. Must Have QualificationsTo be considered for this role, you must meet the following essential qualifications:8-10+ years of experience in content strategy, including direct experience leading content strategy for luxury, premium consumer, or high-visibility B2B brands. Demonstrated experience defining content models, content types, and governance frameworks for CMS-driven platforms. Proven ability to translate technical or engineering-heavy source material into audience-appropriate messaging for multiple stakeholder groups, including B2B buyers and ultra-high-net-worth individuals. Experience partnering with UX, visual design, and development teams on content-informed design decisions. Working knowledge of SEO fundamentals and familiarity with GEO / AI search optimization practices, including structured data and content structuring for LLM retrieval. Experience in regulated or highly structured content environments (aviation, aerospace, automotive, or similar a strong plus). Strong facilitation and documentation skills, with a track record of producing artifacts for both agency and client use. Comfortable operating in ambiguity and managing multiple deliverables within a compressed, deadline-driven engagement. Advanced English Level.Advanced French Level.Nice To Have QualificationsExperience with Salesforce-integrated marketing websites or lead-generation content flows. Prior agency or consultancy experience. Familiarity with tools such as Miro, Excel, Jira, Confluence, PowerPoint, Claude, or ChatGPT. Experience with composable website redesigns and re-platforms. If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. Commitment to reaching all kinds of peopleWe design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.The BenefitsBeyond a competitive compensation package, we offer:Flexibility, with remote and hybrid work options (country-dependent) Career advancement, with international mobility and professional development programs Learning and development, with access to cutting-edge tools, training and industry experts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.Your application processOnce you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.About ValtechValtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.Are you ready to create what’s next? Join us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Position Summary...This role assesses, designs, develops, and implements high-quality sustainable blended learning solutions and knowledge management solutions to enhance learner experience and knowledge retention. This role partners with cross-functional stakeholders to identify learning needs, develop scalable solutions, and evaluate effectiveness to support business outcomes.What You'll Do...The role involves auditing, leveraging, and adapting learning collateral from various teams. This may include collaborating with cross-functional teams to ensure learning solutions address business needs, align with corporate best practices, and effectively drive performance.Applying instructional design expertise and best practices into blended learning solutions is essential. The role may also manage ad hoc requests, focusing on user experience and the measurable effectiveness of training. Developing learning that meets proposed outcomes and delivers on learning metrics is a key responsibility.The role applies various levels of evaluation to measure the effectiveness of blended learning solutions and provides reports and recommendations for continuous improvement of learning initiatives. Additionally, liaising with external learning vendors and managing projects of externally-developed learning solutions may be required.Maintaining existing documentation and content, ensuring it is up to date and technically validated, is part of the role. Staying abreast of industry trends and developments, and making recommendations to streamline, modernize, and evolve the learning function, are also important aspects.Minimum (Required) QualificationsBachelor’s degree in Education, Instructional Design, Adult Learning, HR, Business, or related fieldMinimum 5+ years experience in instructional design, e-learning development, or learning experience designStrong knowledge of adult learning principles and instructional design models (e.g., ADDIE, Kirkpatrick)Proven experience designing and developing blended learning solutions (e.g., eLearning, instructor-led, video, job aids)Proficiency with Articulate 360 (Storyline, Rise)Experience using Adobe Creative Suite (e.g., Photoshop, Illustrator, Premiere) for multimedia content developmentExperience with video production, animation, or storytelling tools (e.g., Vyond, Adobe Premiere, After Effects)Strong ability to conduct needs analysis and translate business requirements into learning solutionsDemonstrated experience collaborating with SMEs and cross-functional stakeholdersKnowledge of graphic design principlesAbility to align content with brand standards and learner experience design principlesFamiliarity with LMS platforms and accessibility standards (WCAG/AODA)Excellent communication, project management, and organizational skillsExperience with AI tools in learning design (content generation, personalization, rapid prototyping)Exposure to learning analytics, evaluation, and reporting on training effectivenessExperience managing multiple concurrent projects Familiarity with LMS platforms (e.g., Moodle, Workday)Ability to work with Bilingual assets (English/French)Preferred QualificationsUnderstanding of UX/UI principles in digital learningExperience designing compliance or operational trainingExperience with photography and videography is an assetExperience in retail, operations, or large enterprise environmentsLeadership ExpectationsRespect the Individual:Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.Acts With IntegrityMaintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.Is consistently humble, self-aware, honest, and transparent.Serve Our CustomersDelivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.Strive For ExcellenceConsistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.The pay range for this position is $74,000.00 - $101,750.00. Pay will be determined based on relevant experience.‎L’échelle salariale pour ce poste est de 74,000.00 à 101,750.00. La rémunération sera déterminée en fonction de l’expérience pertinente.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…1940 Argentia Rd, Mississauga, ON L5N 1P9, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Retail, Manufacturing, and Retail Groceries

Join Pigment: The AI Platform Redefining Business PlanningPigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.We are seeking an experienced Instructional Designer to join our Customer Education team. In this role, you will be a key player in developing high-quality learning content for the Pigment Academy that helps our customers master our business planning and performance management software. You will work closely with subject matter experts to design and deliver engaging, effective learning experiences, influencing customer adoption and empowering our customers to unlock the full potential of our platform.What You'll Do:Strategize and design comprehensive customer learning programs and certifications for the Pigment Academy by collaborating closely with subject matter experts (SMEs) and key stakeholders. Become a Pigment expert and apply core adult learning principles to develop and deliver engaging, high-impact learning experiences across multiple modalities, including e-learning, video, and interactive courses. Partner effectively with SMEs to translate their deep product knowledge into clear, accessible customer learning content. Manage the end-to-end instructional design lifecycle, from conducting needs analyses and identifying content gaps to developing assessments and evaluating program effectiveness based on business goals. Champion content excellence by staying up-to-date with product releases to ensure all customer learning materials reflect the latest features and innovations. Stay ahead of the curve by continuously researching the latest trends in learning and development, including AI-powered technologies, to enhance our learning offerings and your own expertise. Thrive in our fast-paced environment by effectively managing multiple projects and delivering high-quality work on schedule. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Who You Are:You have 3+ years of instructional design experience, with a preference for experience in the SaaS and Enterprise Performance Management (EPM) space. You have a strong command of authoring tools such as Articulate Rise, Storyline, Synthesia, Camtasia, and Adobe Captivate. You have excellent verbal and written communication skills. You are data-driven and use insights to inform your design decisions. You are highly collaborative and enjoy working with a team to achieve a common goal. What we offer:A seat aboard the rocketship! A very competitive salary Coaching and mentoring to aid your career development Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment to do your work in the best conditions Remote-friendly environment How we work:Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet. Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community. Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission. Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment. Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Education and Training Industries Software Development

Job#: 3046124Job Description:Technical WriterApex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Writer with strong corporate technical writing experience, ServiceNow/Virtual Agent knowledge and the ability to take technical and complex information and distill it into key messages that make sense for the audience to place at our client, a Big Five Bank.Client: Big Five BankTerms: 12-month ContractLocation: Currently 100% Remote – Canada-wideApplication Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Carl at [email protected] . Please reference Technical WriterTeam Focus: Works to identify knowledge gaps, find appropriate subject matter experts, and rephrase their knowledge from technical terms to simplified language for all skill levels to understand. In addition, works to continually ensure knowledge articles are current and accurate.Job Description: Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver communication solutions that effectively support and address communications needs. Sources content and feedback, assesses information and translates thoughts into effective communications solutions. Delivers high quality communications solutions that target audiences can easily access, understand and action that are alignment with company standards. Makes recommendations and /or assists in solving problems to ensure communication solutions are implemented. Participates in communication strategy development. Identifies and liaises with the stakeholders about opportunities for communications to other groups to increase communication effectiveness and alignment. Supports business/group change management activities from a communications perspective. Aids or may lead to planning, development and execution of events and conferences (as required) Reviews progress to plans and escalates complaints, issues and concerns. Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy. Provides communications advice and guidance to assigned business/group, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions. Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions. Reviews material to ensure it complies with relevant quality standards, including translation requirements. Recommend improvements, changes, additions or deletions of communication content and coordinates with partners to ensure content is up-to-date and relevant. Remains alert to new trends, tools (i.e. ServiceNow) and methods of communication, and makes recommendations on their application. Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders. Actively looks for opportunities for continuous improvement of communications processes and procedures and participates/leads communications continuous improvement initiatives. Addresses feedback by contacting commenter to get additional information, contacting SME, then updating the article. Maintain article rating of four stars or higher Retiring articles when no longer needed Identifies gaps in Virtual Agent and works to get them filled Reviews Virtual Agent conversations to identify knowledge gapsKey Qualifications: Typically, between 4 - 6 years of relevant experience and post-secondary degree in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience. Strong writing and editing skills. Uses a straight-talk and story-telling approach for communications. Ability to take technical and complex information and distill it to key messages that make sense for the audience. Technical proficiency gained through education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem-solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Knowledge of SharePoint and Microsoft 365 technologies Familiarity with a variety of authoring toolsInterview Process: Interviews will take place in two rounds during the same week this month.This is a great opportunity to join a Big Five Bank and continue your career in the financial domain. Be a part of a great work environment with a very well-organized team and colleagues who will help you succeed.This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank.If you are not a 99% match to the above and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.Click here to Register for our Talent NetworkEEO EmployerApex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Direct message the job poster from Think4Ever Global Inc Amarnath Nanduri Amarnath Nanduri COO at Think4Ever Global Inc Company DescriptionThink4Ever Global Inc. is an early-stage technology company focused on building innovative, developer-centric products and platforms. The organization is committed to creating tools that empower technical teams to work more efficiently, collaborate more effectively, and deliver impactful solutions. As a founding team member, you will have the opportunity to shape the company’s culture, processes, and external developer presence from the ground up. Think4Ever Global values curiosity, transparency, and long-term thinking, and encourages team members to experiment, learn quickly, and iterate. The company offers a collaborative environment where technical and non-technical contributors work closely to build products that matter. Create something exciting at think4ever.aiWhy Think4Ever?We didn't set out to build another AI coding assistant.We built a fundamentally different way for humans and AI to create software together.Founded by serial entrepreneurs and technology leaders with decades of experience building global products and engineering organizations, Think4Ever has already attracted thousands of developers from around the world. The platform is live, the technology is proven, and we're fully funded for the next phase of growth as we scale to millions of developers.Now we're looking for an exceptional Developer Relations Lead to help us tell that story.This isn't a traditional DevRel role. You'll help shape the voice of the company, build one of the most engaged AI developer communities in the world, create technical content developers genuinely value, and become a trusted face of a platform that aims to redefine how software is built.You'll work directly with the founders, engineering, product, and our global community to influence product direction, accelerate adoption, and turn passionate users into advocates.The industry is being reshaped by AI. We believe the next generation of software development won't simply improve existing tools—it will fundamentally change how software is conceived, designed, built, and evolved. We've built that platform. Now we're looking for someone who shares our vision and has the passion to help introduce it to the world.If you're energized by building something category-defining, love engaging with developers, and want to help create the next iconic developer platform, we'd love to hear from you.Role DescriptionThe Founding Developer Relationship Lead will build and own Think4Ever Global’s developer relations function, serving as the primary bridge between the company’s product teams and the broader developer community. This full-time, remote role involves designing and executing strategies to engage developers through events, content, and community initiatives. Day-to-day responsibilities include meeting with developers to understand their needs, collaborating with product and engineering teams to relay feedback, and creating clear technical content such as tutorials, documentation, and sample applications. The role also includes organizing and attending meetups, hackathons, and conferences, as well as supporting developers using the company’s tools through direct communication channels. As a founding team member, the Lead will help define developer success metrics, establish community guidelines, and contribute to the overall product and go-to-market strategy.QualificationsStrong technical communication skills, including experience writing documentation, tutorials, and technical blog posts.Background in software development, developer advocacy, or developer relations, with the ability to understand and explain APIs, SDKs, and developer tools.Experience building and nurturing developer communities through events, online forums, and social channels.Proficiency in collaborating with cross-functional teams, including engineering, product, and marketing.Comfort with public speaking, hosting workshops, and presenting at meetups or conferences.Ability to collect, analyze, and synthesize developer feedback into actionable insights for product teams.Strong organizational skills and ability to manage multiple initiatives in a fast-paced startup environment.Prior experience in a founding or early-stage startup role is an asset.Bachelor’s degree in Computer Science, Engineering, Communications, or a related field, or equivalent practical experience.Interest in long-term relationship building, mentoring, and supporting diverse developer communities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology, Business Development, and Writing/Editing Industries Artificial Intelligence

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.About The RoleCresta is looking for a Developer Relations Engineer to become the technical voice of our AI agent platform in the developer and partner community. This is a hands-on, hybrid role: part software engineer, part storyteller, part community builder. You'll show developers, partners, and prospective customers how to build, test, and ship real AI agents on Cresta, primarily through video, blog posts, tutorials, and workshops, and you'll bring what you learn from that community back into the product.Cresta's platform is enterprise-heavy (large regulated customers, complex integrations, rigorous testing and evaluation requirements), so this role needs someone who can go deep technically, not just narrate a demo. We also maintain some open-source tooling and sample projects, so comfort working in the open is a plus.What You'll DoCreate technical content that teaches developers how to build AI agents on Cresta: blog posts, written tutorials, and long- and short-form video (walkthroughs, live coding, demo breakdowns).Build and maintain sample apps, code snippets, and reference integrations that show best practices for building, testing, and evaluating agents on the platform, including in open-source repos where appropriate.Plan and run workshops for developers and partners, both virtual and in-person, that take people from zero to a working agent.Represent Cresta at conferences, meetups, and partner events, delivering talks and demos and engaging directly with attendees.Run a feedback loop with developers and partners: collect what's confusing, missing, or broken in the platform and developer experience, and route it to Product and Engineering with clear, actionable detail.Partner cross-functionally with Product, Engineering, and Marketing to keep messaging and documentation aligned with what the platform can actually do.Improve onboarding and the first-build experience for new developers and partners evaluating the platform, including getting-started guides and sandboxes.Stay hands-on with agent building and testing: prompt engineering, tool/function calling, RAG, and evaluation, so the content you produce reflects real, current platform capability rather than marketing copy.What We're Looking For3+ years of experience as a software engineer, ML engineer, or developer advocate, with strong technical credibility and hands-on coding ability.Practical experience building and testing AI agents: LLMs, prompt engineering, agent frameworks, function calling, RAG.Comfortable working in Python and/or Golang/TypeScript; able to read and write real integration code (APIs, webhooks, CRMs).A track record of developer content: blog posts, tutorials, or videos that other engineers have actually used.Public speaking or workshop-facilitation experience at meetups, conferences, or customer/partner events.Excellent written and verbal communication; able to explain enterprise-grade technical concepts clearly to a developer audience.Comfortable in an enterprise context: the platform's complexity, testing rigor, and partner requirements mean you'll need patience and depth, not just a flashy demo.Startup mindset: able to move fast, wear multiple hats, and adapt as the DevRel function and program mature.Bonus:experience contributing to or maintaining open-source projects.based in the Bay AreaPerks & BenefitsWe offer a comprehensive and people-first benefits package to support you at work and in life:Comprehensive medical, dental, and vision coverage with plans to fit you and your familyFlexible PTO to take the time you need, when you need itPaid parental leave for all new parents welcoming a new childRetirement savings plan to help you plan for the futureRemote work setup budget to help you create a productive home officeMonthly wellness and communication stipend to keep you connected and balancedIn-office meal program and commuter benefits provided for onsite employeesCompensation At CrestaCresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your familyBase Salary Range: $170,000–$250,000 + Annual Bonus & Offers EquityWe have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development