Documentation Leadership & Technical Writing Manager Jobs

Technical Writer | Technical Author | Technical Documentation Specialist | Technical Documentation Engineer Portsmouth | £30,000-£35,000 per annum | Monday to Friday | 39 Hours per Week | Temporary / Contingency | On-site Introduction Acorn by Synergie is recruiting an experienced Technical Writer to join the Service Engineering team of a leading global manufacturing and engineering company based in Portsmouth. What We Offer £30,000-£35,000 per annum. Monday to Friday working pattern. 39 hours …

Engaging technical communication on scientific topics with a commercial audience This role will suit a communicative, technical and detail-oriented science graduate with excellent communication skills and a penchant for technical writing. Youd be joining the product team of a successful Cambridgeshire company with a leading global presence in advanced materials for use in engineering and research. The role focuses on outreach and communication of relevant, engaging science and engineering topic…

OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face…

OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face…

Posizione:Content Editor e Strategist per Siti di Notizie Luogo: Remoto o in sede (Roma) Tipo di contratto: P.IVA Descrizione dell’offerta: Cerchiamo una figura motivata e creativa per il ruolo di Content Editor e Strategist, che sarà responsabile della selezione e della rielaborazione di notizie per la creazione di piani editoriali giornalieri destinati ai nostri siti internet di notizie. La persona selezionata avrà un ruolo fondamentale nella definizione dell'identità dei nostri contenuti, co…

Firework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are customer-centric and inspired to win together offering total solutions with endless possibilities to help our customers increase purchases and c…

HRC Group è la più grande Community HR di aziende nazionali e internazionali che ogni giorno coinvolge e costruisce relazioni con migliaia di manager. Offre occasioni esclusive di Problem Solving, Benchmarking, Networking, Knowledge sharing, Employer Branding e Net-Learning. Conta più di 500 Aziende e 100.000 HR Leaders. Posizione: Siamo alla ricerca di un Content Strategist che abbia interesse verso il mondo degli HR e dell’innovazione, e che sia determinat* nel mettersi in gioco in un contest…

Chi siamo Geven è un’azienda leader a livello globale nel settore aeronautico. Da oltre quarant’anni progettiamo e produciamo poltrone e componenti d’interni per aeromobili, distinguendoci per eccellenza ingegneristica, design innovativo e qualità certificata. Con sede in Italia e una presenza consolidata sui principali mercati internazionali, Geven collabora con le più importanti compagnie aeree e i principali costruttori di aeromobili, offrendo soluzioni personalizzate e tecnologicamente avan…

In EndressHauser, il successo si ottiene collaborando. In qualità di leader mondiale nella strumentazione di misura, i nostri 17.000 dipendenti contribuiscono a determinare il futuro nel campo dell'automazione di processo. Sia che sviluppiamo e realizziamo nuove tecnologie in team, sia che collaboriamo alla produzione di strumentazione, o rafforziamo partnership con le principali industrie globali, ciascuno lavora per creare rapporti di fiducia che contribuiscano alla crescita di tutti. Come az…

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the bound…

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Singapore. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Singapore. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job Description*The intern will support the Knowledge Management (KM) team within the Quality organisation of a global manufacturing company (Molex, a Koch company). Key duties include:Assist in uploading, organising, and tagging lessons learned and technical knowledge into the company's knowledge management system (Auros)Help build and maintain KM tracking dashboards and reports using tools such as Excel, Power BI, and SharePointSupport the testing and documentation of AI-powered Copilot agents used for quality management tasks (e.g. auditing reports, extracting lessons learned)Help develop training materials, quick-reference guides, and user manuals for KM tools and processesAssist in maintaining and organising the KM SharePoint site (document libraries, metadata tagging, navigation)Conduct research on external KM best practices, industry benchmarks, and relevant publicationsSupport the preparation of leadership presentations, newsletters, and internal communications related to KM initiativesParticipate in cross-functional team discussions and gain exposure to quality engineering, FMEA, and continuous improvement processesOn a typical day, the intern may spend time entering and curating knowledge content, testing digital tools, preparing reports or training materials, and collaborating with engineers and quality managers across sites.Job Requirements*Currently pursuing a Diploma in a relevant discipline (Business, IT, Data Science, or Engineering)Comfortable with Microsoft 365 tools (Excel, PowerPoint, SharePoint, Teams) Good written and verbal communication skills in English Organised, detail-oriented, and able to follow structured processes Willingness to learn about quality engineering, knowledge management, and AI tools Basic data handling or analytical skills (e.g. Excel formulas, simple dashboards) would be a plus Interest in process improvement, digital transformation, or AI applications is welcome but not required Show more Show less Seniority level Internship Employment type Full-time Job function Management and Manufacturing Industries Appliances, Electrical, and Electronics Manufacturing

ResponsibilitiesThe Quality & Training Specialist (QTS) department ensures that safety policies are enforced accurately and consistently at scale. The Q&T Market Lead acts as the strategic bridge between high-level policy and boots-on-the-ground execution. While Specialists focus on quality assurance, the Lead focuses on systemic scalability, proactive operational risk identification and mitigation, and team excellence.This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.What will I be doing?- Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).- Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous process optimization.- Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM). Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.- Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams. Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.- Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy. Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.- Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks. Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.- Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied. This is estimated to take up around 20% of total monthly output deliverables.- This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.QualificationsMinimum Qualifications1. Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment.2. Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation. High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment.3. Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases.4. Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.5. Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality.6. Fluency in English is required for interacting with local content and stakeholders, plus as the primary working language.Preferred Qualifications1. Experience working in fast-paced, high-volume operational environments2. Strong attention to detail with ability to follow structured frameworks and guidelinesTrust & SafetyContent that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​​TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. ​​We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.​About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​ Show more Show less Seniority level Not Applicable Employment type Full-time Job function Human Resources Industries Internet Marketplace Platforms

Direct message the job poster from nineDots.io Adam Kamal Adam Kamal Regional Manager - Bahrain/Middle East | Football Shirt Fanatic | Hip-Hop Head | Bad Golfer @ nineDots.io Developer Relations EngineerAI Infrastructure - Developer Tools - APAC GrowthAI agents are now writing, testing, and running code inside real products. That creates a new infrastructure layer: fast, isolated runtime environments that developers can spin up through an API.This company is building that layer. Its platform gives engineering teams secure cloud sandboxes for AI agents, coding tools, CI/CD workflows, and reinforcement learning environments. Customers range from fast-moving AI startups to some of the world’s largest technology and enterprise organisations.This role is based in Singapore and is open to candidates already there or open to relocating.The RoleAs a Developer Relations Engineer, you will help developers understand, adopt, and build with the platform across APAC.This is not a traditional DevRel role focused only on community or content. You need to be able to write code, test the product, build integrations, explain technical ideas clearly, and represent the company at developer events.You will work closely with engineering, product, partnerships, and go-to-market teams. One day you might be writing technical documentation or building a demo integration. Another day you might be speaking at an event in Singapore, Tokyo, Kuala Lumpur, or Sydney.The role suits someone who enjoys being technical, visible, and close to the market.What You Will Be Doing• Building demos, examples, and integrations that show developers what the platform can do.• Writing technical documentation, guides, blog posts, and product explainers.• Representing the company at developer events, meetups, conferences, and customer sessions across APAC.• Working hands-on with APIs, SDKs, CLI tooling, and sandbox environments.• Testing new platform capabilities and feeding practical product feedback back into engineering.• Helping developers understand how to use cloud sandboxes for AI agents, CI/CD workflows, and coding environments.• Supporting go-to-market teams with technical context for launches, integrations, and partner conversations.• Turning customer and developer questions into useful content, examples, and product improvements.• Building credibility with technical users by being genuinely useful, not just visible.What You Need To Succeed• Strong coding ability and the confidence to build real technical examples.• Experience in developer relations, solutions engineering, developer advocacy, field engineering, or a hands-on technical role with external users.• Comfortable working with APIs, SDKs, CLI tooling, and developer infrastructure.• Strong written and verbal communication skills in English.• Comfortable speaking at events, recording demos, or explaining technical ideas to groups.• Able to work across engineering, product, partnerships, and commercial teams.• Interest in AI coding tools, agentic workflows, cloud infrastructure, and developer tooling.• Strong self-direction in a distributed, remote-first team.• Good judgement on what developers actually need to understand, build, and adopt.Nice To Have• Experience with Go, Python, TypeScript, or similar languages.• Familiarity with Docker, containers, sandboxing, Kubernetes, or cloud-native infrastructure.• Experience building demos for developer tools or infrastructure products.• Background in open source, technical writing, or developer community work.• Exposure to AI coding assistants such as Claude Code, Cursor, OpenCode, or similar.• Experience supporting events or developer communities across APAC.• Prior experience in an early-stage or growth-stage developer tools company.What’s In It For You• A hands-on DevRel role in one of the fastest-moving areas of AI infrastructure.• Real ownership across demos, integrations, content, events, and developer adoption.• Work with technical users building AI agents, coding tools, and reinforcement learning environments.• A visible role helping shape the company’s APAC presence from Singapore.• Close collaboration with engineering, product, partnerships, and go-to-market teams.• Competitive compensation based on Singapore market expectations.• The chance to join a high-growth infrastructure company at an early regional stage.Next StepsIf you are an engineer who enjoys building, explaining, and working directly with developers, we would like to hear from you.Send your CV or get in touch in confidence for more information. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Services, Software Development, and Technology, Information and Media

About MIJ Hub MIJ Hub is a fast-growing special needs organisation supporting individuals aged 4 to 40 through education, vocational training, employment pathways, and community integration. Beyond our core education programmes, MIJ is building a wider ecosystem of mission-driven ventures, including a specialty café, an e-commerce brand, and a new international special education model in Malaysia. We operate with the pace and ambition of a growth-stage organisation, while staying anchored in a …

Team Leader Technical Writing 80 - 100 % (f/m/d) For more than 40 years, Hamilton Medical has shaped the future of mechanical ventilation. We develop Intelligent Ventilation solutions that support clinicians in critical moments. Our Hamilton ventilators are used in intensive care units, during emergency transport, and in MRI environments. They help medical teams care for adult, pediatric, and neonatal patients worldwide. Here, your work has real impact. Every improvement you make supports bette…

Job Description Put people at the heart of everything you do. Electrolux Group is a leading global appliance company that has been shaping living for the better for more than 100 years. We reinvent taste, care, and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG, and Frigidaire, we sell household products in approximately 120 markets…

Job Description Electrolux Group At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100 countries, we listen to each other, actively contribute, an…

ResponsibilitiesThe Quality & Training Specialist (QTS) department ensures that safety policies are enforced accurately and consistently at scale. The Q&T Market Lead acts as the strategic bridge between high-level policy and boots-on-the-ground execution. While Specialists focus on quality assurance, the Lead focuses on systemic scalability, proactive operational risk identification and mitigation, and team excellence.This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.What will I be doing?- Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).- Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous process optimization.- Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM). Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.- Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams. Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.- Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy. Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.- Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks. Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.- Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied. This is estimated to take up around 20% of total monthly output deliverables.- This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.QualificationsMinimum Qualification(s)- Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment.- Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation. High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment.- Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases.- Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.- Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality.- Mandarin proficiency is also required, as it is mandatory for daily liaison with the China team in the China market and the accurate communication of business information.Preferred Qualification(s)- Experience working in fast-paced, high-volume operational environments- Strong attention to detail with ability to follow structured frameworks and guidelinesTrust & SafetyContent that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​​TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. ​​We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.​About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​ Show more Show less Seniority level Not Applicable Employment type Full-time Job function Human Resources Industries Internet Marketplace Platforms