SaaS Product & Help Documentation Jobs

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.About The TeamAnduril’s Mission Success team is a cross-functional group that partners with every business line and supports all products that Anduril builds. Our responsibilities include product operations, training and adoption, and user documentation. We are seeking an experienced Technical Writer to create and maintain user documentation across our diverse business lines. We believe that the quality of our documentation should reflect the quality of our products, which are world-class.About The JobAs a Technical Writer, your mission is to partner with our numerous product and operations teams to deliver accurate, updated, and easy-to-understand documentation on how to use Anduril products. You will do whatever it takes to organize our engineering and program delivery functions in this mission. In this role, you will work closely with engineers, operations, and various subject matter experts to understand our products, identify user workflows, and use documentation to close the gap. As such, the Technical Writer will play a foundational role in setting the bar for tone, voice, and quality across our written artifacts.With Anduril’s focus on defense and national security, user documentation plays a critical role in ensuring front-line operators know how to leverage the “arsenal of democracy.” Your mission is to make the process of learning how to operate complex hardware and software systems as easy and seamless as possible, with exceptionally well-written and presented artifacts.You will identify relevant stakeholders and lead them through a documentation roadmap with established key milestones and targets. You will engage subject matter experts at the right time, and you will guide them towards a finished user-facing document that plainly meets customer needs. Finally, you will work with our account teams to ensure that contract deliverables are accurate, on-time, and in the right format.Written content artifacts under this charter may include things like: technical manuals, operational manuals, maintenance manuals, procedures, checklists, templates, user guides, troubleshooting guides, and release notes. You will partner with account, product, and engineering teams across all phases of product development to ensure users have the right documentation available.Along with our commercial offerings outlined above, Anduril is pursuing Programs with the GOV, which require documentation in standards such as MIL-STD-40051D and S1000D, delivered via IETMs / IETDs. Familiarity with these standards and delivery methods is highly desired.What You’ll DoGenerate, review, and edit documentation that is user-focused. Work with engineering and operations to deliver task, conditions, and standard-centric documentation.Evaluate and prioritize tasks required to successfully support product documentation efforts and keep them on track. Help drive the best decision for the company by using a data-driven approach and considering input from stakeholders to ensure well-informed decisions.Communicate and help manage expectations. Ensure risks are noted with adequate time and shared with leadership.Help build a culture of technical documentation by contributing to the living documentation process, ensuring that those who come after you learn from your acquired Anduril experience.Required Qualifications4+ years of demonstrated excellence generating technical documentation for complex hardware, software, or aerospace systems.Experience writing technical, user-facing documentation.Experience reading and interpreting engineering documentation (e.g., schematics, CAD, or software specs).Experience building content in a variety of formats (Word, XML, DITA, etc.).Strong written/verbal communication and interpersonal skills, with an emphasis on explaining highly technical subjects simply.Eligible to obtain and maintain an active security clearance.Ability to relocate, if not already local, to be onsite in Quincy, MAPreferred QualificationsMilitary exposure and experience, particularly with military technical documentation writing and formatting standards, guidelines, and verbiage (MIL-STD-40051, S1000D, etc.).Passion for excellent documentation and user experience.Previous experience creating technical documentation in Aerospace and Defense (for DoD).Experience delivering content on fast-paced, complex projects with multiple stakeholders.US Salary Range$86,000—$149,000 USDBenefitsThe salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.Protecting Yourself from Recruitment ScamsAnduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.To Ensure Your Safety And Help You Navigate Your Job Search With Confidence, Please Keep The Following Critical Points In Mind No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications:Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com. Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links. What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts. Data PrivacyTo view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Defense and Space Manufacturing

At i3, we value creativity, collaboration, and a relentless commitment to delivering quality products to our nation’s warfighters. We are searching for a talented, motivated, and driven Technical Writer to join our team. If you have a passion for clear communication and want to help shape the future of defense mission integration, we want to hear from you! The successful candidate will directly support the Theater Operational Planning-Toolkit (TOP-T), a critical Joint All-Domain Command and Control (JADC2) mission integration and planning tool. Fielded in multiple theaters and utilized in real-world operations, TOP-T mitigates Anti-Access/Area Denial (A2/AD) challenges and supports Sensor-to-Shooter architectures. This is a dual-impact role where you will not only be our go-to expert for technical documentation but also a key contributor to our software testing efforts. You will directly support the Theater Operational Planning-Toolkit (TOP-T), a critical Joint All-Domain Command and Control (JADC2) mission integration and planning tool. Fielded in multiple theaters, TOP-T is used in real-world operations to mitigate Anti-Access/Area Denial (A2/AD) challenges and support Sensor-to-Shooter architectures. As a core member of our on-site IVV&E team at Redstone Arsenal, AL, you will play a vital part in ensuring the quality and usability of this critical system. Responsibilities Duties of the tech writer position include, but are not limited to, the following: * Develop, write, and edit a variety of technical documents, including training manuals, user guides, reports, and standard operating procedures (SOPs). Ensure all documentation meets military standards for style, format, and quality. Collaborate with engineers, software developers, and business partners to translate complex technical information into clear, concise content. Design and incorporate graphics, illustrations, and presentations to enhance technical materials. Participate in software testing activities as an integral member of the IVV&E team. Contribute to project deliverables and track performance metrics. Qualifications * A bachelor’s degree and at least 1 year of experience in technical writing or developing training materials. An active DoD security clearance, with the ability to maintain it. U.S. Citizenship is required. Proven ability to manage complex assignments and develop innovative solutions. Proficiency with the Microsoft Office Suite (Word, PowerPoint, Excel), including Microsoft 365. Excellent communication and teamwork skills, with the ability to work effectively with cross-functional teams. Strong analytical skills and the capacity to learn new information quickly. Willingness to travel if needed. Preferred: Knowledge of military documentation standards and formats.Knowledge/Skills * Knowledge of office administration and procedures. * Exceptional judgment capabilities and relationship management skills. Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully. * Interact with a diverse array of customers and staff in a professional and courteous manner. * Work independently with accountability for accurate and complete results. * Be extremely organized and exceptionally detail oriented. * Work well both independently and in a team environment. * Be energized by a fast-paced work environment. * Must be able to communicate with others effectively. * Analyze information and respond appropriately. * Manage time wisely and prioritize tasks. * Provide superior customer service.  * Multi-task in a pleasant manner. * Work well under pressure.PHYSICAL DEMANDS * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; handle or feel; and reach with hands and arms. * The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. * Regular i3 hours are 8:00 a.m. - 5:00 p.m. Monday-Friday, however, additional hours may be required on occasion. Regular and punctual attendance is required. About i3 Founded in 2007, Integration Innovation, Inc. (i3) is headquartered in Huntsville, AL, with additional offices in Orlando, FL, and the National Capital Region. We are a 100% team member-owned mid-tier integrator with over 800 employee-owners, and our culture speaks for itself: we've earned ten Best Places to Work® awards, driven by strong employee engagement, transparent leadership, and a genuine commitment to communication. i3 team members operate at the leading edge of national defense across a broad range of technical disciplines, from systems and software engineering to modeling, simulation, and training solutions to cybersecurity, digital engineering, and enterprise IT. We also take products from prototype through production, bringing that same engineering rigor to manufacturing and delivering hardware at scale. For candidates, that means a rare opportunity: the innovation and mission focus of an engineering services company paired with the hands-on impact of building and delivering real solutions that benefit the Warfighter, all inside an employee-owned company where your contributions directly shape both the mission and your ownership stake in the business. Show more Show less Seniority level Entry level Employment type Internship Industries Industrial Machinery Manufacturing

Job DescriptionEverforth ECS is seeking a highly organized and detail-oriented Technical Writer to work in our Arlington, VA office (hybrid).Everforth ECS is seeking a Technical Writer to support the quality and delivery of program documentation across multiple technical areas: Cloud Infrastructure, Data & AI Services, and Data Visualization in support of the Cybersecurity and Infrastructure Security Agency (CISA). This role is ideal for someone early in their technical writing career who wants to develop expertise in cloud computing, data platforms, and emerging technologies while working collaboratively with experienced team members.ResponsibilitiesWrite and edit program documentation including cyber security documentation such as System Security Plans, ATO artifacts, System Design Documents, Architectural Documentation, CONOPs, SOPs, cloud infrastructure documentation, and other customer deliverables.Support documentation across multiple technical workstreams, including:Cloud Infrastructure - operational documentation for cloud administrators, engineers, and architectsData & AI Services - documentation for data platforms, analytics infrastructure, and AI/ML servicesData Visualization - business intelligence documentation and user guides for data analytics toolsInterview subject matter experts to extract information for document creation across cloud, data, and AI domains.Coordinate graphics, formatting, and document production.Ensure content quality and conformance with established standards.Collaborate on implementing standardized processes and deliverables.Perform additional duties as assignedSalary Range: $70,000-$90,000General Description Of BenefitsRequired SkillsAbility to obtain and maintain a DHS Entry on Duty (EOD)/Public Trust Bachelor's degree +3 years of experience as a technical writer/editor, with demonstrated ability to work under guidance from senior team membersExcellent written and oral communication skillsStrong organizational skills, attention to detail, and proactive work ethicProficiency in Microsoft Word, Excel, and PowerPointExperience coordinating with technical teams to gather information and produce documentationAbility to quickly learn new technical concepts in cloud computing, data platforms, and AI technologiesFlexibility to thrive in an evolving environment with changing prioritiesBasic knowledge of Agile processes and methodologiesDesired SkillsExperience working with the federal government Familiarity with cloud platforms (AWS, Azure, GCP) and cloud administration conceptsExposure to data platforms such as data lakes, big data technologies, or analytics platformsFamiliarity with AI/ML conceptsExperience with business intelligence or data visualization toolsExperience supporting Federal government programsWorking knowledge of Software Development Life Cycle and Agile frameworksKnowledge of information security concepts and compliance documentation#EverforthECS1ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.Everforth ECS is the federal segment of Everforth, a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.We ValueAttracting and developing top talent and high-performing teamsFostering a culture that is engaging, accountable, and mission-driven Meet the challenge. Make a difference with Everforth ECS! Show more Show less Seniority level Not Applicable Employment type Full-time Industries IT System Data Services

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Technical Writer - Mid LevelWhy This is an Exciting Role:As a Technical Writer - Mid Level at Boeing Intelligence & Analytics (BI&A), you will be required to:Assist in preparing and maintaining operations documentation, user guides and manuals and technical publicationsWrite technical copy for a wide range of documents supporting complex programs and projectsApply technical writing concepts based on engineering drawings, technical documentation, consultations with engineers and subject matter experts, and other authoritative sourcesProduce defense acquisition documentation, user manuals, training manuals, and other deliverables used by DoD end-usersInterpret engineering and maintenance drawings, operational procedures, and technical data to synthesize and present complex computer-related informationResearch highly technical subject matter, organize information from multiple sources, and express content clearly for diverse audiencesPrepare, review, revise, and maintain technical documents covering software and systems engineering, system operations, testing, and user documentationWrite and edit technical documentation for hardware and software, including installation, configuration, how-to guides, and code documentationProduce implementation guides, end-user guides, field documentation, data definitions, and data flow documentationFormat technical publications from pamphlets, technical drawings, and consultations with technical staff and other resourcesOversee production of technical documentation and provide support to engineering teams throughout the document lifecycleSupport documentation in multiple formats, including Microsoft Office tools, Visio, Markdown, LaTeX, and wiki markup languagesAssist in the creation, editing, and delivery of all Contract Data Requirements Lists (CDRLs)What Makes BI&A Different:As a fully owned subsidiary of The Boeing Company, BI&A offers an optimal mix of a small company environment with exceptional opportunities supported by a large corporation.Every day, Boeing Intelligence & Analytics supports global missions by building and delivering intelligence, analytics, and cyber solutions that enable users to advance national security. From hardware and software engineering solutions to analytics that keep this nation safe, we create value that meets users’ needs. With vibrant partnerships and innovative approaches, we serve the Intelligence Community through innovation and vision. We have provided our customers with the tools needed to counter evolve global and cyber threats, and to improve wartime decision-making.Our talented employees bring software development, systems engineering, and advanced analytics expertise.We offer numerous prime contract opportunities with customers headquartered in Maryland, Virginia, and the District of Columbia, as well as subcontract opportunities that align with our areas of focus and additional opportunities nationwide through our parent company.We have current open positions on awarded programs across diverse customer sets and are anticipating upcoming contract awards with a 5-year life cycle and an additional 5 option years.Our diverse portfolio allows our employees to move to other projects and teams as they gain further proficiency in their current skill set and learn new skill sets along the way. We offer hands-on access to cutting-edge technologies and a culture of technical excellence. Experience and Qualifications:To be eligible for this demanding position, the ideal candidate should demonstrate the following experience and qualifications:Required Education and Years of Experience:Six (6) years of experience as a Technical Writer on programs and contracts of similar scope, type and complexity is requiredBachelor's degree in technical discipline from an accredited college or universityFour (4) additional years of Technical Writer experience may be substituted for an Bachelor's degreeRequired Qualifications: Active TS/SCI with Polygraph ClearanceExperience coordinating layout and design of documents on all phases of documentation lifecycleDesired Qualifications:Experience preparing reports, responses, and briefings targeting a wide range of audiencesExperience working with developers to produce quality documentation and training materialsTelework/Remote Availability: Telework/Remote work currently not authorizedWork Location(s): Annapolis Junction, MDSummary Pay Range:Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.$97,000 - $114,000Application Privacy Policy: This notice pertains to the collection and processing of personal information of applicants to The Boeing Company and its group of companies (“Boeing”), worldwide.To review Boeing’s Privacy Policy, copy and paste this link into a new tab and following the URL:https://www.boeing.com/careers/privacy-statementBI&A is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Equal Employment Opportunity is the Law (PDF)Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Airlines and Aviation, Aviation and Aerospace Component Manufacturing, and Defense and Space Manufacturing

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.Join us and be part of this journey towards greater opportunities and brighter futures.About the roleWe are looking for a detail-oriented content professional to help optimize enterprise knowledge content for Generative AI and large language model (LLM) use cases. This role will focus on segmenting long-form, multi-page articles into logical, context-rich sections that improve AI efficiency, retrieval accuracy, and context delivery. The ideal candidate will create, manage, and optimize high-quality content for a large knowledge base while helping identify new ways to apply Gen AI to content strategy and operations. This person is highly organized, editorially strong, curious about AI, and energized by bringing structure to complex content environments.Key responsibilitiesSegment long-form and multi-page articles into structured, meaningful content chunks for LLM efficiency and knowledge retrieval.Edit and optimize content to improve clarity, consistency, usability, and AI readiness.Create, manage, and maintain high-quality content for a large enterprise knowledge base.Support content classification, organization, and discoverability through strong content structure and information architecture practices.Identify opportunities to leverage Generative AI to improve content processes, workflows, and strategy.Stay informed on emerging Gen AI technologies, trends, and best practices.Manage multiple projects and deadlines in a fast-paced, collaborative environment.About youFoundational knowledge of Generative AI use cases and applications in content and business workflows.Strong curiosity and enthusiasm for AI and a desire to keep learning in this space.Excellent English reading comprehension, writing, and editing skills.Ability to review long-form content and determine how to segment it effectively for clarity, usability, and AI context delivery.Strong organizational skills and the ability to manage multiple priorities at once.Proficiency with Microsoft Office 365, especially Word and Excel, including experience working with large spreadsheets.Strong problem-solving skills and an eye for patterns, structure, and classification.Familiarity with information architecture, taxonomy, or content organization is a plus.2–3+ years of experience in Digital Marketing, Content Marketing, Content Operations, or a related field.Ability to work collaboratively in a fast-paced and evolving team environment.Work Set-UpWilling to work on a nightshift scheduleWork from home Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Outsourcing and Offshoring Consulting

Direct message the job poster from RoboMQ Isha Gupta Isha Gupta HR Recruiter @ RoboMQ | IT Recruitment, Recruiting About RoboMQ RoboMQ is a fast-growing SaaS company delivering disruptive Identity Governance and Administration (IGA) solutions to mid-market enterprise customers. Our flagship product, Hire2Retire, automates the employee identity lifecycle by integrating HR systems with Identity Management and other applications helping organizations achieve seamless onboarding, offboarding, compliance, and security with zero-trust and least-privilege security posture.Hire2Retire is featured in Gartner Market Guides and has been a consistent high performer on G2 in user provisioning and IAM tools.Role Overview This role is focused on creating and maintaining clear, accurate documentation and technical content for RoboMQ’s products, with a primary focus on Hire2Retire. You will work closely with product managers and engineers to understand how features work in real customer environments and document them in a way that is practical and easy to use.In addition to product documentation, you will contribute to whitepapers and solution-focused content like marketplace listings and product demo scripts. Much of our product docs content is maintained in GitHub, so comfort with version-controlled documentation is important.What You’ll Be Responsible For Product & Documentation WorkWrite and maintain Hire2Retire documentation, including user guides, feature explanations, and configuration stepsDocument end-to-end product workflowsKeep documentation aligned with product releases and changes by working closely with engineering and product teamsReview existing content and improve clarity, structure, and accuracy where neededWhitepapers & Solution ContentContribute to whitepapers, technical explainers, and solution briefsPresent technical concepts using a clear problem–solution approach that connects technology to business impactGitHub & CollaborationCreate and update documentation stored in GitHub repositories using MarkdownContent Quality & ConsistencyMaintain consistency in terminology, tone, and structure across all documentationEnsure content is accurate, actionable, and easy to follow for both technical and semi-technical usersIdentify gaps, outdated content, or unclear sections and propose improvementsWhat We’re Looking For 3+ years of experience as a Technical Writer in a SaaS, enterprise software, or B2B technology environment.Proven experience writing:Product documentation, demo video scripts and user guidesTechnical or solution-focused long-form content (whitepapers, explainers)Ability to understand technical systems such as APIs, integrations, and workflows, and document them clearlyHands-on experience working with GitHub for documentation (Markdown, pull requests, version history)Strong written communication skills and attention to detailComfortable working directly with product and engineering teamsNice to Have Familiarity with identity management, identity governance, or access management conceptsExperience documenting integrations involving HR systems, directories (Active Directory / Entra), or SaaS applicationsExposure to release documentation or change logsWhy Join RoboMQ Work on a product that solves real operational and security challenges for enterprises.High-impact role with ownership over core product documentation and technical content.Direct collaboration with product and engineering teams.Opportunity to influence how customers understand and use Hire2Retire. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development, Technology, Information and Media, and Information Services

About TekionPositively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.SummaryThe Senior Technical Documentation Specialist leads the creation and strategy of high-impact technical content across multiple products and audiences. This role partners closely with cross-functional teams to ensure documentation is technically accurate, user-focused, and aligned with business and product goals. The ideal candidate is a seasoned technical writer who can drive complex content initiatives, mentor others, and elevate documentation standards across the organization.Duties & Responsibilities Own the end-to-end documentation process for complex features and systems, from planning to publication Collaborate with product managers, engineers, designers, and support teams to gather information and shape content strategy Critically evaluate requirements by asking the right questions to gather complete and precise information. Write and maintain user guides, product documentation, API references, and onboarding materials for a variety of audiences Define and enforce documentation standards, templates, and workflows across the team Review and mentor contributions from junior writers and SMEs to ensure consistency and quality Contribute to knowledge-sharing initiatives and help evolve the documentation function as a strategic partnerQualifications 6–8 years of experience in technical writing or content development in a software or SaaS environment Proven ability to manage multiple documentation projects with competing deadlines Expert-level proficiency with documentation tools and systems (e.g., Confluence, Git, Markdown, CMS platforms) Strong understanding of technical concepts, APIs, and software development processes Excellent communication, project management, and collaboration skills Bachelor’s degree in English, Communications, Technical Writing, Computer Science, or a related fieldCurrent Tekion Employees: Please apply via the Internal Job Board in AshbyNote: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.For more information on our privacy practices, please refer to our Applicant Privacy Notice here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

Who We AreVultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.Vultr CaresMedical Insurance stipend paid annually9 Company-Paid HolidaysGenerous Leave Policy + 1 month paid sabbatical every 5 years + Anniversary Bonus each yearProfessional Development ReimbursementInternet reimbursementFitness membership reimbursementCompany paid Wellable subscriptionJoin VultrVultr is expanding its India presence and is building its first Global Integrated Operations Command Center (GIOC) in Chennai — the 24x7 nerve center for monitoring, triage, and incident resolution across Vultr’s global security operations.We are seeking a Senior Technical Writer to build the documentation, architecture, training, knowledge-transfer, and operational-readiness foundation for the new GIOC in Chennai. The role partners with GIOC, DCOPS, Physical Security, Engineering, Tools & Automation, Technical Support, Platform, TPMs, and US stakeholders.Role OverviewBuild a single source of truth that enables consistent 24x7 operations. Convert complex technical knowledge into clear, actionable documentation, architecture diagrams, runbooks, workflows, training, KT packages, and service-readiness artifacts.This is a documentation and enablement role—not an Incident Manager, TPM, or engineering remediation role.Key ResponsibilitiesGIOC Documentation & RunbooksCreate SOPs, runbooks, workflows, checklists, RACI, service ownership, escalation, and operational procedures. Build runbooks for infrastructure, network, security, datacenter, monitoring, maintenance, failover, and recovery. Architecture & Process DocumentationCapture current/future-state architecture, service dependencies, data flows, integrations, and operational boundaries. Create process maps, swimlanes, decision trees, escalation workflows, and operating-model diagrams. Knowledge Transfer & HandoffsBuild US→India TTO/KT packages covering architecture, monitoring, dependencies, runbooks, ownership, escalation, and support boundaries. Standardize shift handoffs and engineering/operational communication templates. Training & EnablementBuild GIOC onboarding and role-based training plans, materials, scenarios, assessments, and readiness checklists. Partner with Engineering SMEs to conduct KT and close knowledge gaps. Confluence & Knowledge ManagementBuild and govern the GIOC Confluence knowledge base, templates, ownership, review cycles, versioning, and searchability. US–India & TPM PartnershipFacilitate SME workshops and partner with US Engineering and TPMs on PRDs, requirements, workflows, and operational readiness. Drive review, approval, and publication across distributed stakeholders. Operational Readiness & Continuous ImprovementEnsure critical services have approved documentation, architecture, training, monitoring, escalation, access, and KT readiness before transition. Use operational feedback to improve documentation and identify AI-assisted knowledge-management opportunities. Required Qualifications5–8+ years in technical writing, technical documentation, knowledge management, or operations documentation. Experience with cloud/infrastructure, NOC/SOC, SRE, DevOps, datacenter, networking, systems, security, or monitoring environments. Strong experience creating runbooks, SOPs, workflows, architecture/process diagrams, and knowledge bases. Hands-on Confluence and Jira/ITSM experience; familiarity with Visio, Lucidchart, Miro, or similar. Experience creating training/KT materials and working directly with technical SMEs. Strong written/verbal communication, stakeholder management, facilitation, and technical curiosity. Preferred QualificationsNOC/SOC/GIOC/SRE/live-site operations documentation experience. Azure/AWS/GCP and monitoring/observability exposure (Grafana, Prometheus, Splunk, Icinga or equivalent). ITIL experience and familiarity with AI-assisted documentation/knowledge tools. Inclusion & PrivacyWe are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Technology, Information and Internet

Your MissionDepartment: Product / DocumentationReports to: VP, ProductLocation: RemoteType: Full-time maternity coverWe're looking for a Technical Writer to join our Product team in a full-time, remote maternity cover role. You'll be the person who turns what our Product Managers and Engineers build into documentation customers can use: help center articles, user guides, release notes, API docs, and in-app content.The day-to-day is hands-on. You'll get into features before they ship, interview the people who know them best, and own each piece from first draft through publishing and upkeep. You'll also keep existing docs accurate as the product changes, and work with Support and Customer Success to fix the gaps customers keep running into.You'll report to our VP, Product, and you'll have room to shape how we do things, from our style guide and templates to how the help center is organised. This is a good fit if you're self-directed, enjoy making complicated things simple, and can keep several projects moving at once.Candidates must reside in the UK and have the right to work thereWhat You Will DoWrite and maintain user guides, help center articles, release notes, API documentation, and in-app contentPartner with Product Managers and Engineers to understand new features ahead of release and translate them into customer-facing documentationInterview subject matter experts (SMEs) to extract and structure technical informationOwn documentation projects end-to-end — from planning and drafting through review, publishing, and maintenanceAudit and refresh existing documentation to keep it accurate as the product evolvesWork within (and help evolve) our style guide, templates, and content standardsCollaborate with Support and Customer Success to identify documentation gaps based on customer questions and ticketsContribute to information architecture decisions for the docs site/help centerUse analytics and customer feedback to measure content effectiveness and prioritise updatesOccasionally support other content needs — release announcements, internal knowledge base articles, onboarding materialsWhat You'll Bring To The Role2+ years of professional technical writing experience, ideally in a SaaS, software, or technology environmentProven ability to explain complex technical concepts simply for a non-technical or semi-technical audienceStrong written English — grammar, clarity, tone, and structureExperience working directly with engineers and/or product managers to gather technical informationExperience using AI writing/authoring tools to accelerate drafting or content auditsFamiliarity with a documentation/help center platform (e.g., Confluence, Zendesk Guide, ReadMe, GitBook, ClickHelp, MadCap Flare, or similar)Basic understanding of software development concepts (APIs, releases, bug vs. feature, staging vs. production)Experience with version control or structured content workflows (e.g., Git, Markdown, or a CMS-based review process)A strong portfolio of published documentation samplesSelf-directed and organised — comfortable managing multiple documentation projects and deadlines simultaneouslyA background or interest in information architecture and taxonomy designFamiliarity with Markdown, HTML/CSS basics, or static site generators (Docusaurus, Hugo, Jekyll)Nice-to-HaveExperience with DITA/XML or structured authoring/single-sourcingExperience documenting REST or GraphQL APIs, including reading OpenAPI/Swagger specsExposure to localization/translation workflows for multi-language documentationBasic screen recording/video or GIF creation skills for tutorialsExperience using AI writing/authoring tools to accelerate drafting or content auditsFamiliarity with UX writing or in-app microcopyExperience with content analytics (e.g., Google Analytics, docs-specific analytics) to inform prioritisationPrior experience in a fast-growing startup or scale-up environmentBasic scripting or command-line comfort (helpful for docs-as-code workflows)Why us?Remote & flexible working – with hybrid options in London or ChichesterFantastic team culture based on trust and belonging.Laptop & home office budget – 500 EUR to set up your ideal workspace.Private Medical Insurance with Aviva, including Dental & Optical.Group Life Insurance & Yulife Wellbeing & Rewards.Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace.EAP confidential benefit – 24/7 access to compassionate guidance & expert advice25 days holiday + bank holidaysTraining, support, and personal developmentAbout usAs the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance.We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people.Life at Linnworks:Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession. Show more Show less Seniority level Associate Employment type Contract Industries Software Development

Category: IT Services Location: For an international organization in New York, we are urgently looking for a REMOTE Technical Writer with +2 years of Quality Assurance. The Technical writer will be responsible for technical documentation of a variety of solutions and projects through their lifecycle. In addition, the specialist should be an experienced Quality Assurance expert with a history of working in an agile environment. Candidates need to be able to work 4-5 hours per day in the normal office hours of New York, US. Tasks and responsabilities: ​ Work with technical lead, business analyst and developers to document the end-to-end traceability of each business requirement in SharePoint that will help to track full history of each software feature developed and accurately assess the impact of changes. It will also keep everyone in sync and consistently improve the quality of products; Produce and maintain the highest quality documentation; Use-case documents, functional specifications, UI design/wireframe, integration guides, API developer guides, user guides/instructions and tutorials; Ensure that existing guidelines on document branding and accessibility in the UN are followed; Work within an agile team to ensure the quality of complex MEAN applications; Develop, modify, and execute functional test scripts and analyze bugs for systems in development; Work closely with technical leads, business analysts and developers to recognize the potential for any operational issues, assess risks, and resolve issues proactively; Profile: Bachelor or Master degree; 2+ years of hands-on experience with technical writing with a proven track record of creating written documentation, requirement documents, use-case diagrams, functional specifications and user guides/training materials; An ability to quickly grasp technical concepts and systems, communicating them in writing in a clear manner suitable for audiences of all degrees of technical ability; 2+ years of experience in Quality Assurance for complex web application platforms; Experience designing, developing, managing and executing test cases, preferably using QA management tools; Proven experience with test automation using Selenium and the ability to write scripts and perform API testing; Experience with security testing, integration testing, end-to-end testing and load testing; Mobile application testing, browser compatibility and accessibility testing experience; Experience in identifying, analyzing, documenting and reporting test results; Experience with GitLab and CI/CD pipelines; Fluent in English; Offered: A challenging role for an international organization; Attractive salary package or contractor rate; Interested: Please send your resume to DetailsOriginally posted on Himalayas

Category: IT Services Location: For an international organization in New York, we are urgently looking for a REMOTE Technical Writer with +2 years of Quality Assurance. The Technical writer will be responsible for technical documentation of a variety of solutions and projects through their lifecycle. In addition, the specialist should be an experienced Quality Assurance expert with a history of working in an agile environment. Candidates need to be able to work 4-5 hours per day in the normal office hours of New York, US. Tasks and responsabilities: ​ Work with technical lead, business analyst and developers to document the end-to-end traceability of each business requirement in SharePoint that will help to track full history of each software feature developed and accurately assess the impact of changes. It will also keep everyone in sync and consistently improve the quality of products; Produce and maintain the highest quality documentation; Use-case documents, functional specifications, UI design/wireframe, integration guides, API developer guides, user guides/instructions and tutorials; Ensure that existing guidelines on document branding and accessibility in the UN are followed; Work within an agile team to ensure the quality of complex MEAN applications; Develop, modify, and execute functional test scripts and analyze bugs for systems in development; Work closely with technical leads, business analysts and developers to recognize the potential for any operational issues, assess risks, and resolve issues proactively; Profile: Bachelor or Master degree; 2+ years of hands-on experience with technical writing with a proven track record of creating written documentation, requirement documents, use-case diagrams, functional specifications and user guides/training materials; An ability to quickly grasp technical concepts and systems, communicating them in writing in a clear manner suitable for audiences of all degrees of technical ability; 2+ years of experience in Quality Assurance for complex web application platforms; Experience designing, developing, managing and executing test cases, preferably using QA management tools; Proven experience with test automation using Selenium and the ability to write scripts and perform API testing; Experience with security testing, integration testing, end-to-end testing and load testing; Mobile application testing, browser compatibility and accessibility testing experience; Experience in identifying, analyzing, documenting and reporting test results; Experience with GitLab and CI/CD pipelines; Fluent in English; Offered: A challenging role for an international organization; Attractive salary package or contractor rate; Interested: Please send your resume to DetailsOriginally posted on Himalayas

Category: IT Services Location: For an international organization in New York, we are urgently looking for a Technical Writer/ Quality Assurance Specialist. Ideally, the applicant should have experience in test automation using Selenium, Api testing, GitLab, Continuous Integration CI, Continuous Delivery/Deployment CD services and other technologies. Candidates need to be able to work +6 hours per day in the normal office hours of New York, US. Example 9AM NY time equals 7:30PM. Tasks and responsibilities: Work with technical lead, business analyst and developers to document the end-to-end traceability of each business requirement in SharePoint that will help to track full history of each software feature developed and accurately assess the impact of changes. Produce and maintain the highest quality documentation; Use-case documents,functional specifications, UI design/wireframe, integration guides, API developer guides,user guides/instructions and tutorials. Ensure that existing guidelines on document branding and accessibility in the UN are followed. Work within an agile team to ensure the quality of complex MEAN applications Develop, modify, and execute functional test scripts and analyze bugs for systems in development Work closely with technical leads, business analysts and developers to recognize the potential for any operational issues, assess risks, and resolve issues proactively Quality Assurance: All tasks will be assigned in a Kanban type process by the Technical Lead, with progress being tracked in daily team meetings (morning hours EST time zone) Tasks will be considered completed after sign-off by business owner or Technical Lead Profile: 2+ years of hands-on experience with technical writing with a proven track record of creating written documentation, requirement documents, use-case diagrams, function specifications and user guides/training materials. 3+ years of experience in Quality Assurance for complex web application platforms Experience designing, developing, managing and executing test cases, preferably using QA management tools Proven experience with test automation using Selenium and the ability to write script and perform API testing Experience with GitLab and CI/CD pipelines English language proficiency (oral and written) Qualifications: Bachelor degree, Master degree is a plus Interested: Please send your resume to DetailsOriginally posted on Himalayas

About Dropzone AI Dropzone’s mission is to scale cybersecurity beyond human limits, and augment every single human security engineer/analyst with an army of AI security specialists. Humans alone cannot sufficiently protect our digital future, and AI augmentation is the only way for defenders to reclaim the high ground. We are an award winning company disrupting the $200B+ cybersecurity market. Powered by Gen AI advancements, our technology offloads repetitive day-to-day work and frees human analysts to focus on real threats and higher-value projects. We are venture-backed, and our team has a rare blend of deep experience across cybersecurity, AI/ML, and SaaS product development. Join us if you want to be on the ground floor of using Gen AI to transform cyber defense. Learn more at. About the roleWe're looking for a Senior Technical Writer to own how Dropzone explains itself to the people who run it.Dropzone's customers are security teams connecting dozens of signal sources, configuring investigation and hunting strategies, administering multi-tenant deployments, and deciding which response actions the AI SOC Team is authorized to take. Every one of those steps needs documentation a SOC analyst or platform admin can follow without opening a ticket. Your job is to move it into product documentation that customers trust and use.You'll own the documentation system end to end: integration guides, admin and configuration docs, API reference, release notes, and the reference material that explains how Dropzone reasons, what evidence it presents, and where its limits are. You'll work directly with product, engineering, customer success, and sales engineering, and you'll report to the Head of Product.This is not a role where you receive finished specs and format them. You'll sit with the trios as features are being built, pull the details out of engineers before they forget them, and be accountable for whether a customer can succeed on their own.What you'll do Own the customer documentation platform: information architecture, authoring workflow, review process, publishing, and search. Make it easy to find, easy to maintain, and accurate on the day a release ships. Write and maintain integration guides for every supported data source and alert source, in a repeatable template that a new integration can fill in a day. Write admin and governance documentation for enterprise and MSSP customers: tenant management, access control, API keys, audit trail, and response action authorization. Own the API reference and developer-facing docs, working with engineering to keep them generated from source where possible and hand-written where it matters. Write release notes that tell customers what changed, why, who benefits, and what the known limitations are. Every customer-visible release ships with documentation, not after it. Write the explanatory material that helps customers understand and govern AI-completed work: how investigations are structured, how evidence and uncertainty are presented, what the system does and does not do. Partner with customer success and support to find where documentation gaps generate tickets, and close them. Establish a style guide and docs-as-code workflow that engineers and PMs can contribute to without you as a bottleneck. Requirements 5+ years of technical writing experience for software products with a technical buyer, with at least 2 years documenting APIs, integrations, or infrastructure-adjacent products. Docs-as-code fluency: Git, Markdown, and at least one static documentation framework such as Docusaurus, MkDocs, Mintlify, or equivalent. Ability to read code and API specifications well enough to document them accurately and to notice when the implementation disagrees with the spec. A portfolio that shows you can explain a complex system to a practitioner under time pressure, with structure and precision rather than volume. Comfort interviewing engineers and product managers to extract what actually happened, and the persistence to keep asking until the answer is complete. Strong editorial judgment: you know what to leave out, and you can defend it. Experience owning a documentation set end to end, including information architecture and maintenance, not just individual articles. A preference for focused ownership over distributed coordination. You do your best work deeply embedded in a product with a small, accountable team. Early-stage startup mindset. You thrive on ambiguity and move with lightspeed execution Being data-driven is part of your DNA. Preferred Cybersecurity or security operations domain experience. Familiarity with SIEM, EDR, identity, and cloud security data sources is a strong plus. Experience documenting AI or ML products, especially explaining model behavior, evidence, and limitations to non-specialist users. Experience at Series A–C stage companies where you were the first or only documentation hire. Experience with documentation analytics and using support ticket data to prioritize what to write. Familiarity with structured authoring or content reuse systems. Work Environment/TravelWe are a 100% remote company where you will work from your home with company-provided equipment to set you up for success. Semi-frequent travel to professional office settings and other events locally and nationally; some overnight travel expected.CompensationIn the spirit of pay transparency, we are excited to share the base salary range below, exclusive of fringe benefits or potential bonuses. If you are hired at Dropzone your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition, all compensation packages include significant above market new hire equity grants because we believe in rewarding long term value creation. If you are hired at Dropzone your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous benefits package, including company paid health insurance, 401K Plan with employer match, Self-Managed PTO, parental leave, and more. The pay range for this role is: $140,000—$155,000 USD Originally posted on Himalayas

Job Responsibilities: Works closely with key personnel and participates in technical training to develop expert level understanding of assays, instrumentation, and software as it applies to documentation. Manages multiple user documentation projects at a time. Designs and implements work instructions, area guidelines, knowledge base topics, style guides/templates and departmental SOPS. Analyze current processes, identifying and evaluating options and suggesting changes with the intent of improv…

Job Description Job Description Role Overview The Technical Writer will help create clear, concise, and comprehensive documentation, while managing and maintaining various Knowledge bases. They are actively involved in creating, maintaining, updating, and publishing help center articles, spec sheets, assembly manuals, presentations, and websites. They work closely with the Client and internal Stakeholders to deliver quality documentation that is used as the reference for learning and applicatio…

Our Mission: At Dobbs Defense, we deliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision. Job Description: Dobbs Defense Solutions is seeking a Mid-Level Technical Writer to support the development of technical documentation, SOPs, user guides, tra…

Job Description Job Description Company Description About Our Client Our client is a fast-growing global software company that helps organizations simplify access to and integration of business data across cloud, on-premise, and SaaS environments. Their solutions are used by thousands of organizations worldwide and support data connectivity, analytics, application integration, and business intelligence initiatives. As the organization continues to expand, they are investing in their Sales Enabl…

Technical writer Coppell, TX 12 months Summary Newrez is looking for a curious and proactive, detail-oriented Technical Writer to join our Information Security team on a contractor basis. In this role, you'll lead the audit and overhaul of an existing Enterprise ServiceNow Knowledge Base, producing high-quality documentation that serves a diverse employee audience, from technical engineers to non-technical business users. You'll rewrite outdated procedures, runbooks, and how-to content into cle…

Job Title: Technical Writer Location: Coppell TX Contract Principal Duties Lead an audit of the existing Enterprise ServiceNow Knowledge Base (KB) to assess content quality and gaps, and deliver a prioritized remediation roadmap. Define and document KB content standards covering voice, tone, structure, taxonomy, metadata tagging, and article lifecycle management. Write and publish procedures, end-user guides, runbooks, and articles in plain language accessible to both technical and non-technica…

Kforce has a client that is seeking a Senior Tech Writer in Coppell, TX. Responsibilities: Lead the review and improvement of an enterprise knowledge base, identifying content gaps and establishing priorities for updates Develop and maintain clear, user-friendly technical documentation for both technical and non-technical audiences Create procedures, user guides, knowledge articles, runbooks, FAQs, and other support materials Establish documentation standards for content structure, terminology,…