SaaS Product & Help Documentation Jobs

We are seeking an experienced Cybersecurity Technical Writer to develop and maintain clear, accurate, and accessible cybersecurity and information technology documentation. This role will focus on creating policies, standards, procedures, user guides, training materials, and governance, risk, and compliance content. The ideal consultant combines strong technical writing skills with knowledge of cybersecurity frameworks, regulations, and secure technology practices, and can translate complex req…

Job Description Apply now Job Title:  IT - Instructional Design Specialist Posting Start Date:  8/26/26 Division:  Corporate Posting Area:  IT + Information Systems Job Location:  Cebu City, Philippines Employment Agency: BSA Solutions Inc. Job Title: IT - Instructional Design Specialist Location: FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000 Gross Monthly Salary: PHP 55,000 - PHP 75,000 (depending on experience)Work Arrangement: Office BasedWork Schedule: Monday to Friday, 10:00pm to 7:00am (Philippine Time) About Woodgrain:Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. Job Summary:The IT Instructional Design Specialist is responsible for designing, developing, and maintaining high-quality learning solutions that support Woodgrain’s IT systems, applications, and business processes. This role translates complex technical information into clear, engaging, and learner-focused training experiences that enable employees and business partners to effectively adopt and use technology solutions. The role applies instructional design principles and learning technologies to create scalable, accessible, and measurable learning experiences. Duties & Responsibilities: Design, develop, and maintain engaging learning solutions, including eLearning courses, simulations, assessments, microlearning, job aids, and instructor-led training materials Develop and maintain learning content, curricula, learning paths, and assessments within the Learning Management System (LMS) Apply instructional design methodologies, adult learning principles, and learning science to create effective and measurable learning experiences Create interactive digital learning experiences using Adobe Captivate and other rapid authoring and multimedia development tools Partner with IT subject matter experts to analyze learning needs and transform complex technical and business process information into clear, structured, learner-friendly content Develop and maintain storyboards, scripts, learning objectives, assessments, facilitator materials, and evaluation measures Ensure training materials are accurate, consistent, accessible, user-friendly, and aligned with Woodgrain’s standards and business needs Collaborate with the IT Training Program Administrator to align learning content with training delivery strategies, schedules, system implementations, and program priorities Maintain and organize training assets, user guides, job aids, technical documentation, and other learning resources Evaluate learning effectiveness using learner feedback, performance data, adoption metrics, and other relevant measures; recommend improvements based on findings Support the development and sustainment of training content for enterprise systems, IT applications, system upgrades, and new technology implementations Stay current with instructional design methodologies, learning technologies, accessibility standards, and digital learning trends Promote consistent instructional design practices and a high-quality learner experience across IT training programs  Requirements: Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred.  Bachelor’s degree in Instructional Design, Education, Learning Technologies, Organizational Development, or a related field; equivalent combination of education and experience may be considered. At least 2 years of experience in instructional design, eLearning development, learning and development, or a related field. Hands-on experience developing digital learning content using Adobe Captivate or comparable rapid authoring tools Experience translating complex technical, system, or business process information into clear and engaging learning content  Additional Skills: Strong instructional design, technical writing, and information design skills Commitment to quality and achieving results that are oriented to detail and task completion Strong customer service abilities and abilities to interact with professionalism, composure, and empathy Excellent communication abilities and interpersonal skills to be leveraged across virtual platforms and in-person Comfortable working in a fast-paced environment with little to no issue dealing with multiple tasks and projects at one time Ability to work efficiently with team members from different geographical locations and expertise backgrounds  Physical Demands:The physical demands and work environment are representative of a typical office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 25 pounds.   Travel:This position does not require travel to other Woodgrain locations. Applications will be accepted until the position has been filled ____________________________________________________________ Apply now Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Wholesale Building Materials

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.As a global building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.Knauf Information Services GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.We are looking for a communicative, open-minded, and proactive intern to join our Knowledge Management team. You will help improve the quality and accessibility of knowledge content, support knowledge authors, and contribute to initiatives that enhance knowledge sharing across the organization.What you'll doSupport knowledge article authors in reviewing and updating the articlesPerform article quality checks. Verify templates, taxonomy, and meta tags.Maintain knowledge base content and help prepare Knowledge Management newsletters.Support Knowledge Management initiatives.Collaborate with IT teams and stakeholders.Who you areYou are currently enrolled student in a Bachelor's or Master's program in any field.You have strong written and verbal English skills (B2-C1).You are interested in Knowledge Management, documentation, or IT Service Management.You have basic knowledge of Microsoft 365 and (nice-to-have) ServiceNow.You have an analytical, detail-oriented mindset, strong communication skills and a genuine eagerness to learn.What we offer youRelevant work experience that sets you apart in future job applications.Mentorship and guidance from experienced professionals.Opportunity to connect with industry experts to build a strong professional network.Flexible working hours that fit your academic schedule (16 or 24 hours a week).Internship contract for 6 months.Knauf as an employerKnauf Information Services GmbH is a key driver of the KNAUF Group's global growth and digital transformation. A team of 500 highly qualified experts is committed to supporting the Group and its customers worldwide with innovative IT solutions and customized services. The core competencies of Knauf IT cover a wide range of IT services, including the development and implementation of complex software solutions, the optimization of business processes through digital technologies and ensuring IT security and data protection.The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.Share our values and become part of the team to shape the future of Knauf together.Knauf IT is a driving force behind the global growth and digital transformation of the family-owned Knauf Group, one of the world's leading manufacturers of building materials. More than 900 experts at Knauf IT are supporting 43,500 employees and the customers of the Knauf Group with modern IT solutions and services at over 320 locations worldwide. Our corporate values of humanity, partnership, commitment and entrepreneurial spirit form the basis for the successful growth to more than 15,6 billion Euro annual sales. Show more Show less Seniority level Internship Employment type Internship Job function Consulting, Information Technology, and Sales Industries Wholesale Building Materials

About ParloaParloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloa is shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.About the role:As a Documentation Specialist, you will shape how knowledge is created, structured, and shared at Parloa, turning complex product and AI concepts into clear, reliable, and accessible documentation for internal teams, customers, and partners.This is your opportunity to become a trusted source of truth for Parloa's flagship product, AMP, as the company scales its documentation practice from the ground up.Areas of ownership:Documentation Creation & Maintenance: Create and maintain clear, accurate, user-friendly documentation, including product documentation, SOPs, knowledge bases, and release notes. Information Architecture: Structure and organize information so it's easy to find, reuse, and scale across teams and audiences. Standards & Quality: Own and continuously improve documentation standards, templates, and style guides to ensure consistency, quality, and compliance. Docs as Code Workflow: Collaborate with cross-functional teams on our docs-as-code workflows when needed. Cross-Functional Collaboration: Partner closely with subject-matter experts across Product, Engineering, Support, Legal, and other teams to capture and validate knowledge, translating complex technical and AI concepts for different audiences. Release Velocity: Keep documentation current in a fast-moving product environment with frequent releases, contributing to key initiatives like documenting AMP as new capabilities are communicated and adopted. Who you are:4+ years of experience owning documentation in a scaling SaaS, AI, or product-driven companyStrong background in both technical and customer-facing documentation, such as product docs, APIs, and help centersProven experience building and scaling documentation standards, templates, and processes, partnering closely with product and engineering teams on fast, frequent releasesConfidence translating AI or agent-based concepts into clear, structured guidance for non-expert audiencesExperience in cross-functional teams collaborating with Instructional Designers, Trainers and other teams across the organization1+ years experience working in fast paced, docs-as-code environmentsA structured, detail-oriented mindset with strong ownership, product thinking, and a focus on user journeys, enablement, and adoptionOur recruiting process:Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar RaiserWhy Parloa?We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.  Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.Parloa is an e-verify employer in the USA. Please click here to learn more.* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Technology, Information and Internet

Company Description About Us We are a software company that develops a CRM for the healthcare sector, utilized by the largest healthcare providers in Spain, Italy, Germany, Poland, Turkey, Brazil, Mexico, and many other markets. Since 2019, we have been a part of the international DocPlanner Group, which is the fastest-growing healthtech SaaS unicorn in Europe and Latin America, specializing in digitizing healthcare providers and redesigning the patient experience. The Role We are seeking an en…

<div class="content-intro"><p>PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.</p></div><p>Our vision at PagerDuty is an equitable world where we transform critical work so all teams can delight their customers and build trust. We’re seeking to deliver on that through the PagerDuty Operations Cloud, our platform for automating and accelerating critical work in the modern enterprise. This is an ambitious mission and message that builds off of the user love that PagerDuty has for its core products—but also requires a fundamental shift in the conversation around our brand and offerings.</p> <p>That’s where you come in. As part of the Corporate Marketing and Brand team, we need help sharing this vision of operational transformation to existing and new audiences—and we’ll do that through the power of story. We’re looking for a talented writer and savvy marketer to create, edit, and amplify compelling content about the mandate and opportunity to modernize enterprise operations—and why PagerDuty is the indispensable business partner to help make it happen.</p> <p>You know this is the role for you because you have a keen eye for detail, think in stories, and have a passion for the Oxford comma  that certain friends find slightly annoying. </p> <p>This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!</p> <p><strong>Key Responsibilities: </strong></p> <ul> <li>Partner with Campaigns, Product Marketing, and Communications to align on content themes and topics that deliver on brand awareness and full-funnel campaign goals</li> <li>Create and successfully deliver content in a variety of form factors (e.g. blog post, eBook, whitepaper, email, script, etc.) that span our high-level platform narrative to insights about specific use cases and benefits, for multiple products/solutions</li> <li>Write copy that doesn't just inform — it sings. Craft headlines, hooks, and lines sharp enough to stop the scroll and stick in someone's head long after they've closed the tab.</li> <li>Build strong, collaborative relationships with PagerDuty’s network of thought leaders, product experts, and writers, serving as a versatile editor who maintains quality and tone across written and multimedia content assets</li> <li>Hold up a high bar for the quality of writing and its visual expression in our deliverables, so that our content is ever more compelling and is a great experience to consume </li> <li>Balance left brain and right brain daily: use data, analytics, GEO/AEO tools, etc to understand what's actually working, then apply that insight to make the next piece of content even better.</li> <li>Proactively identify and seize opportunities to continually make PagerDuty’s content more modern, relevant, and actionable for our audiences</li> <li>Use AI as a force multiplier to accelerate content production while keeping a human firmly in the loop on judgment, tone, and quality.</li> <li>Work with our Content Operations Manager and teams including Brand, Product Marketing, Events, and Campaigns to ensure timely delivery of assignments</li> <li>Assist with building and monitoring a clear and simple baseline of metrics for content performance, using insights to continually improve and make our stories more relevant and digestible</li> </ul> <p><strong>Basic Qualifications</strong></p> <ul> <li>Bachelor's Degree in a relevant program or equivalent experience</li> <li>4+ years of experience in content creation, marketing, communications/journalism, or similar</li> <li>A portfolio of written work for a technology brand(s)</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>B2B SaaS experience</li> <li>Experience marketing to IT and senior technology buyers at enterprise companies</li> <li>Good understanding of technology, B2B companies and curiosity about tech trends.</li> <li>Experience with technical content, ideally geared towards developers and/or engineers</li> <li>Demonstrated experience collaborating with various team to successfully produce content and delight the customer</li> <li>Excellent written and verbal communication skills</li> <li>Familiarity with Google Suite and proven dexterity with new tool adoption</li> <li>A comfort with data and desire to test and learn</li> <li>A keen interest in the latest news and developments in technology and business trends</li> </ul> <p> </p> <p>The base salary range for this position is 114,000 - 191,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. </p> <p>Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.  Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. </p> <p>Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.                  </p><div class="content-conclusion"><p><strong>Hesitant to apply?</strong></p> <p>We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for <a href="https://careers.pagerduty.com/jobalerts">job alerts</a>!</p> <p><strong>Where we work</strong></p> <p>PagerDuty operates a hybrid work model with <a href="https://careers.pagerduty.com/locations">offices</a> in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we <strong>cannot</strong> employ candidates residing in:</p> <p><strong>Location restrictions: </strong><strong><br></strong><strong>Australia:</strong> Northern Territory, Queensland, South Australia, Tasmania, Western Australia<br><strong>Canada:</strong> Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon<br><strong>United States:</strong> Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming<br><em>Candidates must reside in an eligible location, which vary by role.</em></p> <p><strong>How we work</strong></p> <p><a href="https://careers.pagerduty.com/#values">Our values</a> guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.</p> <p>People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.</p> <p><strong>What we offer</strong></p> <p>As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our <a href="https://careers.pagerduty.com/global-benefits">benefits site</a>.</p> <p><strong>Your package may include:</strong></p> <ul> <li>Competitive salary</li> <li>Comprehensive benefits package </li> <li>Flexible work arrangements</li> <li>Company equity*</li> <li>ESPP (Employee Stock Purchase Program)*</li> <li>Retirement or pension plan*</li> <li>Generous paid vacation time</li> <li>Paid holidays and sick leave</li> <li>Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO</li> <li>Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*</li> <li>Paid volunteer time off: 20 hours per year</li> <li>Company-wide hack weeks</li> <li>Mental wellness programs</li> </ul> <p>*Eligibility may vary by role, region, and tenure</p> <p><strong>About PagerDuty</strong></p> <p>PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses</p> <p>PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. </p> <p>Go behind-the-scenes on our <a href="https://careers.pagerduty.com/home">careers site</a> and @pagerduty on Instagram.</p> <p><strong>Additional Information</strong></p> <p>PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's <a href="https://www.pagerduty.com/privacy-policy/">Privacy Policy</a>.</p> <p>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.</p> <p>PagerDuty uses the E-Verify employment verification program.</p></div>

Who is Blueprint?We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.What does Blueprint do?Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.Why Blueprint?At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.We are looking for a Filipino Games Translation & Localization Specialist to join us as we impact the gaming industry! This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.The ideal candidate will bring a passion for localization, translation, and PC gaming. Native proficiency in Filipino, both written and verbal, is required.You will be responsible for translating written materials with the utmost quality, including new releases, marketing materials, support knowledge base articles, and other customer-facing literature. Flexibility and a can-do attitude are essential, as there will be last-minute changes to source material. Strong organizational skills are a must to manage both short-term and long-term projects effectively while reprioritizing your workflow as needed. Additionally, excellent communication skills are vital in our highly team-driven work environment.At Blueprint, we pride ourselves on our world-class localization team and its ability to set the bar for the localization industry. We strive to go above and beyond expectations, motivating, innovating, and growing as a team. Joining the Blueprint localization team is a unique opportunity to apply your expertise, grow in your professional career, and work with the best in the industry!Qualifications: Bachelor of Arts or equivalent degree. Emphasis in translation, localization, linguistics or game design a plus. Native proficiency in Filipino with exceptional grammar skills. Excellent written and spoken English communication skills. Relevant prior gaming experience for accurately translating content in a gaming context. Experience in professional translation/localization work, games and technical translation preferred. Excellent organization and prioritization skills. A collaborative translator who enjoys working in a team environment and adjusts well to quick turnaround times. Experience working with computer assisted translation tools; Crowdin, MemoQ, Memsource, SDL Trados or Wordfast. Strong knowledge of different Operating Systems (Windows, macOS, iOS, Android). Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneNote, SharePoint). Preferred Qualifications: Passion for PC or console Familiarity with computer hardware, software development, or game design. Familiarity with game distribution platforms. Understanding and knowledge of different game genres and game discussion groups. Knowledgeable about different gaming hardware. Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.For candidates based in Washington State, the anticipated salary range is $29.80 to $36.05 USD/hour, with a midpoint of $32.93 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Remote - USAOriginally posted on Himalayas

Who is Blueprint?We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.What does Blueprint do?Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.Why Blueprint?At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.We are looking for a Danish Games Translation & Localization Specialist to join us as we impact the gaming industry! This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.The ideal candidate will bring a passion for localization, translation, and PC gaming. Native proficiency in Danish, both written and verbal, is required.You will be responsible for translating written materials with the utmost quality, including new releases, marketing materials, support knowledge base articles, and other customer-facing literature. Flexibility and a can-do attitude are essential, as there will be last-minute changes to source material. Strong organizational skills are a must to manage both short-term and long-term projects effectively while reprioritizing your workflow as needed. Additionally, excellent communication skills are vital in our highly team-driven work environment.At Blueprint, we pride ourselves on our world-class localization team and its ability to set the bar for the localization industry. We strive to go above and beyond expectations, motivating, innovating, and growing as a team. Joining the Blueprint localization team is a unique opportunity to apply your expertise, grow in your professional career, and work with the best in the industry!Qualifications: Bachelor of Arts or equivalent degree. Emphasis in translation, localization, linguistics or game design a plus. Native proficiency in Danish with exceptional grammar skills. Excellent written and spoken English communication skills. Relevant prior gaming experience for accurately translating content in a gaming context. Experience in professional translation/localization work, games and technical translation preferred. Excellent organization and prioritization skills. A collaborative translator who enjoys working in a team environment and adjusts well to quick turnaround times. Experience working with computer assisted translation tools; Crowdin, MemoQ, Memsource, SDL Trados or Wordfast. Strong knowledge of different Operating Systems (Windows, macOS, iOS, Android). Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneNote, SharePoint). Preferred Qualifications: Passion for PC or console Familiarity with computer hardware, software development, or game design. Familiarity with game distribution platforms. Understanding and knowledge of different game genres and game discussion groups. Knowledgeable about different gaming hardware. Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.For candidates based in Washington State, the anticipated salary range is $29.80 to $36.05 USD/hour, with a midpoint of $32.93 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Remote - USAOriginally posted on Himalayas

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.Learn more about us on ourYouTube Channel orBlog PostsRole Overview HighLevel is a powerful platform containing hundreds of interconnected capabilities across CRM, marketing, communications, automation, commerce, websites, calendars, reporting, and AI. That breadth creates enormous value - but it also introduces complexity. Users should not need to know which menu contains a capability, how every object in HighLevel is modelled, or which sequence of screens is required to complete a business task. They should be able to describe what they want to accomplish, receive an accurate answer, and safely complete the work. Ask AI is the natural-language operating layer designed to make that possible. It allows agencies and businesses to ask questions, understand customer and operational data, generate content and assets, create product configurations, invoke specialised agents, execute supported actions, automate recurring work, and interact with HighLevel through text, voice, structured artefacts, and guided workflows. For Ask AI to be dependable, it needs accurate and current context. HighLevel Knowledge Bases provide the shared intelligence foundation for Ask AI and the broader AI Employee ecosystem. They ingest and organise information from websites, FAQs, rich text, documents, tables, cloud files, and other approved sources so AI products can retrieve relevant information and produce grounded responses. We are hiring a Principal Product Manager to own the long-term product strategy for this intelligence and assistance platform. This person will define the architecture, product principles, quality systems, developer model, governance, metrics, and commercial strategy required to make Ask AI the default way users understand and operate HighLevel. This is not a generic chatbot, enterprise-search, or content-generation role. It is a senior individual-contributor product leadership role at the intersection of AI assistants, enterprise knowledge, retrieval systems, agent orchestration, workflow execution, CRM data, permissions, automation, developer platforms, and multi-tenant SaaS. You will influence multiple product and engineering teams, establish shared platform standards, and make foundational decisions that affect every AI product across HighLevel. Key Responsibilities Define and drive the long-term product vision, strategy, roadmap, and platform architecture for HighLevel Knowledge Bases and Ask AI. Own the complete Ask AI experience, including chat, voice interaction, conversation history, memory, templates, artefacts, scheduled tasks, tools, actions, agent routing, browser interaction, feedback, permissions, approvals, auditability, usage, and lifecycle management. Own the Knowledge Base platform across source ingestion, extraction, parsing, chunking, embeddings, indexing, metadata, retrieval, re-ranking, citations, freshness, versioning, testing, permissions, and observability. Establish the product principles that determine how Ask AI answers questions, requests more information, retrieves knowledge, generates a plan, selects a tool, invokes an agent, asks for approval, executes an action, handles failure, and communicates results. Create a shared context model spanning user identity, agency, location, role, permissions, current interface, business profile, Brand Voice, memory, Knowledge Bases, CRM data, product configuration, and previous tool outputs. Develop a deep understanding of agency owners, marketers, sales teams, customer-service teams, operations leaders, administrators, and SMB employees who use HighLevel to perform daily work. Personally inspect Ask AI conversations, tool traces, Knowledge Base retrieval results, user feedback, support tickets, source-ingestion failures, incorrect answers, failed actions, and downstream customer outcomes. Partner closely with AI and engineering leadership on LLM orchestration, model routing, context management, prompt systems, tool invocation, agent planning, memory, retrieval-augmented generation, embeddings, hybrid search, re-ranking, caching, latency, evaluation, observability, and cost. Partner with platform and infrastructure teams on ingestion pipelines, crawlers, document processing, vector storage, structured-data retrieval, indexing, refresh jobs, multi-tenant isolation, scalability, reliability, and data retention. Define an evaluation architecture covering Ask AI responses, Knowledge Base retrieval, memory usage, tool selection, action accuracy, permissions, artefacts, latency, and cost. Build representative test datasets from real agency and SMB use cases across industries, account types, languages, data structures, and product workflows. Partner with HighLevel product teams to expose their capabilities safely through Ask AI using shared action, permission, approval, error, and result contracts. Establish a scalable onboarding model for product teams that want to contribute Ask AI actions, templates, skills, artefacts, or specialised agents. Advance integration between Ask AI and Agent Studio so custom agents can be discovered, selected, invoked, monitored, and improved from a unified Ask AI experience. Define the platform model for MCP tools, native product actions, external APIs, web search, browser execution, Knowledge Base retrieval, and other agent capabilities. Build robust observability and debugging experiences that show selected context, retrieved sources, model outputs, plans, tools, inputs, permissions, approvals, action results, errors, latency, and usage. Improve Knowledge Base quality-management workflows, including retrieval testing, source inspection, stale-content detection, crawl diagnostics, document-processing errors, conflict detection, and customer-facing recommendations. Define the architecture for reusable, inherited, bundled, and marketplace-distributed Knowledge Bases across agencies and locations. Partner with Design to simplify Knowledge Base creation, source addition, testing, maintenance, agent attachment, Ask AI onboarding, template discovery, approval flows, artefact interaction, and error recovery. Develop a coherent experience across Ask AI templates, open-ended prompting, guided questions, native skills, specialised agents, and scheduled tasks. Define instrumentation across the full funnel, including Ask AI discovery, first prompt, first useful response, first successful action, repeat usage, template completion, scheduled-task retention, Knowledge Base creation, source ingestion, retrieval tests, agent attachment, and sustained production usage. Define quality and outcome metrics by request type rather than treating every Ask AI interaction as equivalent. Partner with Security, Legal, Privacy, and Trust teams on data isolation, access control, memory, browser automation, sensitive data, source permissions, content retention, external-model processing, audit logs, and abuse prevention. Establish standards for destructive actions, bulk changes, financial operations, external communication, and compliance-sensitive workflows. Partner with Product Marketing on positioning, use-case packaging, customer education, competitive differentiation, launches, templates, and agency enablement. Partner with Support, Implementation, Trial Experience, Account Management, Affiliates, and internal operations teams to reduce setup friction, improve outcomes, and lower support burden. Partner with Finance and Revenue Experience on packaging, pay-per-use pricing, AI Employee plans, agency rebilling, cost controls, gross margin, and commercial limits. Develop a clear competitive understanding of AI copilots, enterprise search, AI workspaces, CRM assistants, agent platforms, browser agents, knowledge-management products, and workflow-automation tools. Evaluate external model providers, search and retrieval technologies, document-processing systems, vector databases, re-ranking systems, browser technologies, and strategic partnerships. Influence strategy across Conversation AI, Voice AI, Agent Studio, Workflow AI, CRM, automation, communications, commerce, and the broader HighLevel platform. Act as a senior product thought partner to Product, Engineering, Design, Data, Security, GTM, Finance, and executive leadership. Mentor PMs and raise the quality of AI product strategy, platform thinking, evaluation, and decision-making across the organisation without relying on formal authority. Ideal Candidate Profile 12+ years of product management experience owning complex B2B SaaS, AI-assistant, enterprise-search, knowledge-management, workflow-automation, CRM, developer-platform, or AI-agent products. Scope and demonstrated outcomes matter more than a precise number of years. Prior experience operating as a Principal PM, Staff PM, Lead PM, product founder, or equivalent senior individual contributor responsible for a business-critical platform. Evidence of defining strategy across multiple teams and delivering sustained customer and commercial outcomes — not merely shipping individual AI features. Experience building production AI products that combine answers, context, tools, workflows, and actions. Strong understanding of the distinction between: ○ Language generation and grounded answers ○ Retrieval quality and final-answer quality ○ A chat interface and an agentic operating system ○ A successful demonstration and a dependable production product ○ Model intelligence and complete system reliability Technical fluency across several of the following: ○ Retrieval-augmented generation ○ Document ingestion and parsing ○ Chunking strategies ○ Embeddings and vector search ○ Keyword and hybrid retrieval ○ Metadata filtering and query rewriting ○ Re-ranking and source attribution ○ Structured-data retrieval ○ Knowledge freshness and lifecycle management ○ LLM orchestration, tool and function calling, agent routing ○ Context management and memory systems ○ Evaluation and observability ○ APIs and webhooks Strong judgment around AI evaluation — able to define how retrieval, answers, plans, tools, actions, artefacts, and memory should be tested and monitored. Strong systems thinking — able to connect identity, permissions, agency and location context, CRM data, Knowledge Bases, memory, tools, workflows, billing, and reporting into a coherent platform. Experience designing products where AI can change business data or execute consequential actions. Strong instincts around permissions, approvals, auditability, reversibility, sensitive information, and customer trust. Experience simplifying technically sophisticated systems for non-technical users. Experience with multi-tenant SaaS and the operational needs of agencies, resellers, franchises, enterprises, or multi-location businesses. Strong customer instincts and willingness to personally inspect retrieval outputs, AI conversations, tool traces, failures, support issues, and user configurations. Strong analytical capability — able to separate model failures, retrieval failures, tool failures, UX problems, and expectation mismatches. Commercial judgment across activation, retention, packaging, usage-based pricing, infrastructure cost, AI cost, gross margin, and ecosystem economics. Ability to influence multiple senior teams without relying on direct reporting authority. Excellent written communication — able to produce clear strategy documents, platform contracts, architectural decisions, evaluation plans, product requirements, executive updates, and launch narratives. High ownership, intellectual honesty, and execution velocity in a remote-first, high-context environment. Comfortable making difficult prioritisation decisions across answer quality, action coverage, customer experience, platform extensibility, privacy, reliability, technical debt, revenue, and cost. Bonus Points For Experience building an AI copilot, enterprise assistant, workplace assistant, CRM assistant, browser agent, or natural-language interface for a complex software platform. Experience building enterprise-search or knowledge-management products. Experience with retrieval architectures involving dense and sparse search, embeddings, hybrid retrieval, re-ranking, query decomposition, metadata filtering, citations, and evaluation. Experience building ingestion pipelines for websites, JavaScript applications, PDFs, Word documents, cloud drives, tables, databases, and APIs. Experience with structured-data question answering, semantic table search, text-to-SQL, analytics copilots, or business-intelligence assistants. Experience designing memory or personalisation systems with user controls, scope, lifecycle, and privacy protections. Experience building agent-tool ecosystems using function calling, MCP, plugins, APIs, workflow nodes, or capability registries. Experience building agent evaluation systems using test datasets, simulations, production telemetry, human review, user feedback, and business-outcome measurement. Experience with permission-aware AI systems, approval workflows, audit logs, bulk actions, undo, or regulated enterprise workflows. Experience with scheduled agents, proactive assistants, recurring reports, or event-driven AI work. Experience with rich AI outputs such as charts, tables, diagrams, forms, approval cards, editable artefacts, images, or generated media. Experience building browser automation, robotic process automation, desktop assistants, or cross-application agents. Experience building products similar to Glean, Microsoft Copilot, Salesforce Einstein, HubSpot Breeze, Notion AI, Intercom Fin, Zendesk AI, ServiceNow Now Assist, Google Vertex AI Search, Amazon Bedrock Knowledge Bases, or comparable platforms. Experience building APIs, developer tools, marketplaces, reusable templates, or partner ecosystems. Experience building for agencies, SMBs, franchises, local businesses, or multi-location operators. Experience with AI usage-based pricing, inference cost management, vector-storage economics, model routing, gross-margin optimisation, rebilling, or fair-use controls. Familiarity with metrics such as Knowledge Base creation completion, ingestion success rate, retrieval recall, top-k precision, grounded-answer rate, tool-selection accuracy, action success rate, task completion rate, repeat usage, P95/P99 latency, cost per successful outcome, and support-ticket rate. Why Join HighLevel? At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognising that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well-funded and profitable company. Join us at HighLevel, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers. EEO StatementThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.We encourage you to review our Privacy Policy before submitting your application Originally posted on Himalayas

About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey! The Learning Team at ClickHouse is growing fast as more and more users discover the power of ClickHouse and need to understand how to use it effectively. As a member of a small team, you will have the opportunity to work on many different projects involving the development and delivery of training content. We deliver training in many formats, including on-demand at ClickHouse Academy; live training delivered online via Zoom; in-person training for customers; and training at community events and conferences. We also have a credential and certification program to complement our training courses and recognize those individuals who are ClickHouse subject matter experts.Experience with machine learning and GenAI is highly valuable to help us build and deliver training for key ClickHouse use cases.Responsibilities: Developing ClickHouse training courses for both on-demand and instructor-led delivery, including slides, videos, and hands-on labs Designing new training courses for various personas and users of ClickHouse, including working with the Engineering and Product team to determine the necessary course content Working with other Curriculum Developers to produce high quality on-demand training content for the ClickHouse Academy Teaching ClickHouse courses both virtually and in person for public and private deliveries Helping write and deploy quizzes and certification exams for ClickHouse credentials and certifications Establishing a community presence using popular social media outlets as well as delivering training and talks at conferences Traveling to Meetups, conferences, and customer sites to deliver training and promote ClickHouse to the community Requirements: A self-motivated attitude that provides you with the desire and determination to complete projects in a fast-paced startup environment Ability to learn new technologies quickly and effectively Proven experience developing curriculum for a highly technical audience like software engineers and database developers Proven experience and ability to teach audiences of all different sizes and backgrounds Ability to travel regionally throughout Asia and Australia Experience with SQL Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, and big data Excellent communication skills You have a high level of responsibility, ownership, and accountability Bonus points: 5+ years of experience with curriculum development for databases and/or distributed systems Strong knowledge of building machine learning applications and/or GenAI Experience with ClickHouse database Experience with one or more Cloud Service Providers such as AWS, GCP, Azure Experience building software certification exams Ability to work cross-functionally amongst engineering, support, product and development teams Technical degree (e.g., Computer Science or related field) The typical starting salary for this role in the US is $132,000—$166,000 USD The typical starting salary for this role in US Premium Markets is $147,000—$184,000 USD Compensation For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. If you have any questions or comments about compensation as a candidate, please get in touch with us at . Perks Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries. Healthcare - Employer contributions towards your healthcare. Equity in the company - Every new team member who joins our company receives stock options. Time off - Flexible time off in the US, generous entitlement in other countries. A $500 Home office setup if you’re a remote employee. Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of a rapidly scaling start up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here for our Privacy Statement. Originally posted on Himalayas

“Be part of a company that is influential and the standard for a rapidly evolving industry!”WHO ARE WE?RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX, but are truly a remote and telecommuting company.WHAT ARE WE LOOKING FOR?The Training Specialist’s primary role is to implement advanced, educational solutions that will improve our customer and internal teams' product knowledge. The Specialist will help implement the learning and deployment strategy, as well as expand existing training programs. This role will require close collaboration with our product teams, the customer success organization, as well as RealTime’s valuable customersWHAT WILL YOU BE DOING? Gain and share a mastery of the RealTime, Devana Solutions, and Complion product lines. Partner with the customer and functional area/SMEs to develop, implement, and maintain training instructional materials in multiple modalities including aids, videos, live/virtual instructor-led training, and online self-directed trainings to assist customers and employees in learning software functionality. Lead regularly scheduled virtual role-based training sessions with customers. Create new and improve existing curriculum within the RealTime University and/or LMS system. Train customers and internal teams on new systems and product updates. Conduct advanced onboarding training for Training/LMS Specialists, outlining training and LMS policies, procedures, product knowledge, and the company's training service strategy. Create, document, measure, and report on the effectiveness of a Trainer program. Foster a creative, positive, efficient, and collaborative team working environment. Work closely with all product management and customer-facing teams on the primary value proposition for new customer solutions to leverage while training various audiences Share best practices and contribute ideas on ways to resolve problems. Improve processes and procedures to serve the customer better and/or improve productivity. Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information. Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule. This role may view protected health information (PHI) as part of daily duties. WHAT DO YOU NEED? 3+ years of training and curriculum development experience, strong written and verbal communication, project management and design thinking skills Proven expertise translating complex technical concepts into logical and digestible learning content Extremely organized, detail-oriented, and adaptable in a fast-paced climate Outstanding time management skills and the ability to prioritize work. Customer service-centric style and attitude Strong teaching abilities and mentoring skills Problem-solving abilities and the capacity to adapt to changing project dynamics. Attention to detail and commitment to quality assurance. WHAT SETS YOU APART? 2+ years of experience within the clinical research industry or medical field 1 + years of experience developing courses and microlearning for SaaS products. 2+ years of experience using eLearning authoring tools such as Camtasia and Audiate. Experience using a clinical trial management system. Bachelor's degree in science, medical, business, information technology, education, or another related field WHAT IS IN IT FOR YOU? The company sponsors health insurance, long-term disability, and life insurance. Unlimited Paid Time Off. 10 paid Holidays. Paid Parental Leave. Work Anniversary Bonus. Participation in the Employee of the Quarter Program. Monthly $100 Connectivity Stipend Reimbursement. RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested. All successful candidates must complete and pass reference and background checks.The desired salary must be indicated for the application to be considered.The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.Equal Opportunity Employer – RealTime eClinical Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.Thank you for your interest in RealTime eClinical Solutions.Originally posted on Himalayas

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role:The Senior Technical Instructional Designer is responsible for designing high-impact, scalable learning experiences for technical enablement audiences, including Sales Engineers, Partners and Alliances.This role partners closely with the Director of Content Development on the revenue enablement team to translate technical strategy, product capabilities, field priorities and business requirements into structured learning programs that build technical fluency, improve field execution, and scale enablement impact globally.While being a technical practitioner is not required, strong technical acumen and the ability to quickly understand complex technical concepts are critical to success in this role. Candidates with prior experience as a Sales Engineer, technical pre-sales professional, or in a hands-on technical role will be especially well positioned to excel.This role focuses on: Advanced learning design Curriculum architecture Learner experiences The Senior Technical Instructional Designer will partner with SMEs, course writers, content developers, and enablement stakeholders to: Define instructional approaches Establish design standards Bring technically accurate, engaging, and practical training to life across multiple delivery formats This role is critical to how we enable technical sellers and partners at scale. By combining senior-level instructional design expertise with strong technical understanding, you’ll help ensure our technical enablement programs are accurate, engaging, strategically aligned, and impactful. What You'll Do: Partner closely with the Director of Content Development to shape enablement strategies, curriculum roadmaps, and scalable learning programs for technical sellers, partners, and alliance audiences Translate technical strategy, product complexity, and field needs into clear learning objectives, curriculum architectures, learner journeys, and instructional frameworks Lead the design of end-to-end learning experiences, including: Course architecture Assessments Applied exercises Scenario-based learning Labs Workshops Blended programs Serve as a strategic instructional design partner to highly technical SMEs by: Extracting knowledge Challenging assumptions Validating accuracy Ensuring learning aligns to real-world technical and field use cases Establish and maintain instructional design standards, templates, frameworks, and best practices across technical enablement programs Guide, review, and support course writers, content developers, and other contributors to ensure execution aligns with instructional design standards, learner needs, and program goals Design for multiple delivery modalities, including: eLearning Instructor-led training Virtual instructor-led training Workshops Labs Simulations Blended learning experiences Apply adult learning principles, technical enablement best practices, and performance-based learning strategies to improve: Retention Confidence Technical fluency Field application Partner cross-functionally with enablement, product, technical SMEs, field leaders, and partner-facing teams to ensure learning programs support business priorities and field readiness needs Use learner feedback, field insights, performance indicators, and evolving technical priorities to assess effectiveness and continuously improve learning experiences Identify opportunities to increase consistency, scalability, reusability, and efficiency across technical enablement curriculum and content development processes Leverage tools such as Google Workspace, enablement platforms, authoring tools, and AI-assisted design tools to accelerate design, iteration, and content development​ What You'll Need: Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Significant experience designing training for technical enablement audiences such as:Sales Engineers Partners Alliances Technical sellers Customer-facing technical teams Advanced instructional design expertise, including: Learning objective development Curriculum architecture Assessment strategy Learner journey planning Applied learning design Measurement of learning effectiveness Demonstrated ability to operate with a high degree of autonomy, translating ambiguous or high-level business and technical objectives into scalable, effective learning solutions Strong ability to work with highly technical stakeholders, quickly understand complex subject matter, and convert technical complexity into clear, practical, field-relevant learning experiences Experience designing learning across multiple delivery modalities, including: eLearning ILT VILT Workshops Labs Simulations Blended programs Strong stakeholder management skills, including the ability to influence SMEs, field leaders, and cross-functional partners without direct authority Excellent communication, organization, prioritization, and program management skills Ability to set instructional design standards, guide others in applying them, and ensure consistency across complex learning programs Experience using feedback, data, and field insights to evaluate learning effectiveness and improve curriculum design over time Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points: Prior experience as a Sales Engineer, technical pre-sales professional, solutions consultant, or in a hands-on technical role Background in SaaS, cybersecurity, cloud, data, AI, or other complex technology domains Experience designing applied technical learning such as: Labs Simulations Technical workshops Certification paths Scenario-based training Experience building scalable curriculum frameworks, competency models, role-based learning paths, or technical enablement academies Familiarity with enablement and learning platforms such as: Highspot Docebo Rise Synthesia Articulate Similar tools Experience mentoring or coaching other instructional designers, course writers, or content developers Experience using AI-assisted tools to improve learning design, content development, assessment creation, and iteration Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at further assistance.Find out more about your rights as an applicant.CrowdStrike participates in the E-Verify program.Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $130,000 - $200,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here. Expected Close Date of Job Posting is:09-15-2026Originally posted on Himalayas

This is a remote position.Genesis Consulting is seeking a motivated, ambitious, hardworking, and resourceful SAP Instructional Designerwith a passion for growth and business transformation to support anS/4HANA migration for a nationwide commercial client. Join our team to support our clients in achieving their mission, optimizing their businesses, while modernizing enterprise solutions while leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of the world’s leading companies and the candidate will be a part of challenging projects to build and support technical solutions for their needs.Duties and Responsibilities:The SAP Instructional Designer willbe responsible for developing and delivering high-quality, engaging, and effective instructional materials to facilitate the adoption of SAP SuccessFactors HCM, SAP Financials, and the integration of legacy systems with cloud-based SAP S/4HANA solutions. Your work, delivered via virtual and in-person sessions, will empower our clients to maximize the benefits of SAP solutions and drive successful digital transformation projects. The project is centered around the migration of multiple legacy systems and ultimately the implementation of S/4HANA and SuccessFactors Human Capital Management. Duties include but may not be limited to: Design and create instructional materials, including eLearning courses, training modules, user guides, videos, and job aids, tailored to SAP SuccessFactors HCM, SAP Financials, and SAP S/4HANA integration projects. Collaborate with project stakeholders to conduct a thorough needs analysis and understand the unique requirements of each project. Develop comprehensive training curricula and outlines to support different user roles, from end-users to administrators. Design interactive and engaging content that facilitates effective learning, incorporating best practices in instructional design. Maintain a deep understanding of SAP SuccessFactors HCM, SAP Financials, and SAP S/4HANA, staying updated on new features and functionalities. Leverage your experience in integrating legacy systems with cloud-based SAP S/4HANA to create training materials that address the unique challenges of such projects. Review and test training materials to ensure accuracy, completeness, and alignment with project requirements. Develop and implement a variety of delivery methods, such as virtual instructor-led training (VILT), self-paced eLearning, and webinars. Collaborate with project managers, subject matter experts, and trainers to gather content and ensure alignment with project objectives. Provide ongoing support and resources to users during and after project implementation RequirementsMinimum Qualifications/Experience: Extensive experience (10+ years) as an Instructional Designer in SAP implementation projects Proven experience as an Instructional Designer with a focus on SAP SuccessFactors HCM, SAP Financials, and SAP S/4HANA integration projects. Strong knowledge of SAP SuccessFactors HCM, SAP Financials, and SAP S/4HANA. Experience working on projects integrating legacy systems with cloud-based SAP S/4HANA. Proficiency in instructional design software and eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate). Excellent written and verbal communication skills. Strong project management and organizational skills. SAP certifications in relevant areas are highly desired. Minimum Education:Bachelor’s Degree in a related field (e.g., Business, Organizational Development, Psychology). Required Certifications: Change Management Certification is preferred. PMP, SAP, SAFe, CSM certifications desired Other:Travel: Project is fully remote, but occasional travel to client site may be required Originally posted on Himalayas

job summaryWe are seeking an Instructional Designer to design, develop, and maintain the training curriculum and knowledge resources for two core audiences: TM App Teachers worldwide, and TM Teachers and national offices that have adopted MFI's integrated business tools (the TM Suite). You will build and maintain training courses, help centers, and training materials for both audiences, keeping them current and effective as MFI's digital products evolve.You will also support national offices through onboarding — helping stakeholders stay aligned and self-sufficient as they adopt MFI's tools.This position requires strong organisation, planning, and verbal/written communication skills.about youPlease only apply for this role if you are a certified Transcendental Meditation teacher.You are driven to help others by sharing knowledge clearly. You enjoy taking complex or technical information and turning it into training that's simple and engaging to follow. You're comfortable with detailed technical concepts and enjoy building structure and organisational systems around them.You are naturally proactive, able to manage multiple workstreams and prioritise well. You communicate clearly with different audiences — teachers, national stakeholders, and internal teams alike — and enjoy building relationships with a multicultural group of stakeholders.responsibilitiesTraining & Curriculum Design, build, and maintain training courses that prepare TM teachers to use MFI's digital products Write presentation scripts and produce/record training videos Build training for new tools and systems as they roll out to teachers and national offices Manage enrollment and provide ongoing training support to trainees Knowledge Base & Ongoing Readiness Own and maintain help center content for both audiences Keep all training materials and knowledge resources current as features ship — update content proactively alongside product releases Stakeholder Support & Alignment Support national offices adopting MFI tools during migration and rollout projects, helping teams build the confidence and knowledge to support their own teachers Build relationships and trust with a multicultural group of national stakeholders Coordinate with other teams to keep training and communications aligned with project timelines Surface stakeholder training needs and questions to the wider team Communications Own teacher communications for the app-teacher audience, including updates when new features go live Build and implement communication campaigns, including writing and editing emails Tailor communication to different internal and external stakeholder groups skills and requirements Certified Transcendental Meditation Teacher with 5 years' experience Bonus points if you've already been trained in how to use the TM App to teach TM with the digital course Experience creating curricula and training content, both live and recorded Experience managing or maintaining a knowledge base or help center (Intercom or similar) Comfortable with detailed technical understanding of digital products/platforms Strong written and verbal communication skills Experience documenting processes and keeping materials up to date over time Experience working with stakeholders across teams or organisations Experience working in a global non-profit, remote team, or multinational organization preferred Fluency in English (written and verbal) If you are passionate about this work but do not have all of the skills listed we are still interested in speaking with you and encourage you to apply!pay and benefitsOur pay levels are set according to a formula that combines above-median market rate data for the role (we pay 55th percentile of New York market rate for this role, based on Payscale data) adjusted for your local cost of living based on Numbeo data.We take the issue of equitable pay very seriously, and we apply our pay formula to all workers who work 80% or more of full-time hours with us.diversity and inclusionWe care about diversity - we strive to ensure all of our team feel included and can bring their whole selves to work but we also know that this work is never 'done' or complete, and that we can always improve.Our team is fully remote, living and working across 20 countries across the world, and we'd love to hear how you can add to our special culture at MFI.Originally posted on Himalayas

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!The Manager Instructional Design leads the design and delivery of high-quality, standardized product education content that supports global product adoption and customer success. This role is accountable for learning strategy execution, content quality, and consistency across all digital learning formats. The Manager, Instructional Design leads a team of Instructional Designers and multimedia creators, establishing global standards, templates, and workflows that enable scalable, reusable learning content. Working closely with Product, Professional Services, Product Training, and SMEs, this role ensures complex technical knowledge is translated into clear, learner-focused education. This role sits within the Education Content function of Global Product Education and plays a critical role in enabling global consistency while supporting regional needs. ❗This is a existing vacancy. ❗ This is a full-time position. Contact: Dana Liulica – Talent Acquisition PartnerWhat you will bring: 5+ years experience in instructional design, learning experience design, or digital learning leadership. Demonstrated experience leading or mentoring instructional design and content development teams. Strong grounding in adult learning theory, curriculum design, and scalable content development. Proficiency with e-learning authoring tools (e.g. Articulate Storyline/Rise, Camtasia). Experience designing learning for SaaS, technical, or complex software products. Strong stakeholder management skills, with the ability to translate technical input into learner-focused outcomes. Excellent written and verbal communication skills, with strong attention to detail and quality. Comfortable working in a global, cross-functional environment with changing priorities. Qualifications: ​​​​​Bachelor’s degree in Educational Technology, Instructional Design, Digital Media, or a related field. Experience delivering customer-facing education programs in a global or multi-region organization. Familiarity with accessibility standards (WCAG) and content governance practices. Background or experience in accounting, auditing, finance, or regulated industries is a strong advantage. What you will do: Primary tasks Education Content Leadership Lead and develop a team of Instructional Designers. Set clear priorities, capacity plans, and delivery expectations for global content initiatives. Foster collaboration and continuous improvement within the content team. Learning Design Standards & Governance Define and maintain standardized course templates, learning taxonomies, and development workflows. Ensure consistency across all learning formats, including self-paced courses, VILTs, webinars, and knowledge base educational content. Own content governance practices, including version control, metadata standards, content audits, and quality reviews. Partner with Academy and Product Trainer roles to ensure technical and instructional standards are met prior to release. Cross-Functional Collaboration Partner with Product Trainers, Professional Services, and Product SMEs to convert technical expertise into digestible, outcome-driven learning. Align education content with product strategy, release cycles, and customer adoption goals. Ensure strong feedback loops between regional delivery teams and global content strategy. Innovation & Continuous Improvement Pilot and evaluate new learning tools, technologies, and design approaches. Incorporate learner feedback, analytics, and industry best practices to continuously improve content effectiveness. Contribute to the evolution of the Global Product Education strategy. Secondary responsibilities Support Academy initiatives by collaborating on release planning, content readiness, and platform deployment timelines. Provide input into accreditation and certification programmes to ensure learning content aligns with assessment and credentialing requirements. Contribute to reporting and insights related to content effectiveness, learner engagement, and adoption trends. Support onboarding and enablement of new team members and contractors within the Education Content function. Participate in cross-functional planning sessions and strategic initiatives as required. Travel occasionally to regional offices or planning sessions to support collaboration and alignment. Additional tasks Other administrative and technical tasks that may arise in the general course of business. What's in it for you: ▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits ▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team. About Caseware:Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at .Background Check:Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co Security and Fraud:Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution. Originally posted on Himalayas

Meet the Moment with Alteryx We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.Technical Enablement Learning Experience Designer Position SummaryThe Technical Enablement Learning Experience Designer is an experienced professional responsible for designing, developing, maintaining, and continuously improving technical learning experiences that support product adoption, customer success, and business growth.A key responsibility of this role is partnering with highly technical stakeholders to identify role-based competencies, performance expectations, and knowledge gaps. The successful candidate can quickly develop sufficient technical depth to challenge assumptions, ask meaningful questions, and translate expert knowledge into learning solutions without requiring extensive SME-created content.The ideal candidate possesses technical aptitude, strong instructional design expertise, and experience developing technical learning solutions for software or technology products. They operate independently on complex projects, collaborate effectively across teams, and identifyopportunities to improve learning effectiveness, scalability, maintainability, and learner outcomes.What You'll DoTechnical Learning Design & Development• Partner with Subject Matter Experts (Sales Engineering, Professional Services, Support, Product Management, Engineering, and other technical teams) to identify role-based competencies, critical workflows, business requirements, and performance expectations.• Independently learn complex software products and technical workflows to translate technical concepts into scalable, learner-centered learning experiences with minimal reliance on SME-created content.• Analyze technical job roles and business outcomes to design learning objectives, learning paths, hands-on labs, simulations, assessments, and performance-based learning experiences.• Design and develop technical learning solutions across multiple modalities, including self-paced learning, instructor-led training assets, videos, job aids, labs, assessments,and learning pathways. Create supporting learning assets, including course outlines, facilitator guides, learner resources, technical documentation, and enablement materials.• Apply instructional design best practices and adult learning principles to improve learner engagement, knowledge retention, and on-the-job performance.• Design and validate both knowledge-based and performance-based assessments that accurately measure learner proficiency and job readiness.• Partner with Product and Engineering teams to ensure technical accuracy and alignment with product capabilities, releases, and real-world customer scenarios.• Manage complex learning projects with limited oversight and drive deliverables from concept through implementation.Curriculum Ownership & Maintenance• Own and maintain assigned portions of the technical enablement curriculum portfolio.• Maintain course content, labs, assessments, certifications, and supporting assets to ensure alignment with current product releases.• Partner with Product and SMEs to proactively identify curriculum updates needed for new features and platform changes.• Support release readiness efforts through timely content reviews, updates, andcommunication.• Ensure content remains accurate, relevant, and aligned with organizational priorities.Learning Architecture & Scalability• Design modular learning assets that can be reused across multiple learning experiences and audiences.• Contribute to learning path architecture, curriculum frameworks, and content governancepractices.• Ensure content aligns with department standards for quality, accessibility, branding, and learner experience.• Support content scalability, maintainability, and future externalization initiatives. Stakeholder Collaboration• Partner with Product, Customer Success, Professional Services, Sales Engineering, and other stakeholders to gather requirements, validate content accuracy, and align learning solutions to business needs.• Incorporate stakeholder feedback, balance competing priorities, and recommend solutions that support learner and organizational outcomes.• Support facilitator readiness through train-the-trainer sessions, pilot programs, technical enablement workshops, and virtual labs as needed.Learning Innovation• Leverage AI-assisted content development tools to improve development efficiency, content quality, and maintenance workflows.• Identify opportunities to improve development processes, content governance, and learner experience.• Contribute to team standards, templates, and best practices.• Explore emerging learning technologies and recommend innovative approaches that improve learner outcomes.Required QualificationsExperience• 5–7 years of experience in technical training development, or a related field.• Experience developing learning solutions for software, SaaS, analytics, data, cloud, or other technical products.• Experience partnering with technical SMEs (Sales Engineering, Professional Services, Support, Product Management, Engineering, or similar functions) to identify role-based competencies and performance requirements.• Experience designing technical learning solutions for technical audiences such as Sales Engineers, Solutions Architects, Professional Services Consultants, Support Engineers, Developers, Administrators, or similar roles.• Experience creating hands-on labs, technical exercises, assessments, and scenario-based learning experiences.• Experience managing complex learning projects involving multiple stakeholders.Knowledge & Skills• Strong instructional design and curriculum development expertise.• Ability to define learning objectives that directly support business outcomes, role proficiency, and measurable job performance.• Ability to understand, analyze, and simplify technical concepts for diverse audiences.• Experience using authoring tools such as Articulate Rise, Storyline, Camtasia, or similar technologies.• Strong project management and stakeholder management skills.• Excellent written communication and content development skills.• Strong requirements gathering, technical discovery, and stakeholder interviewing skills.Technical Aptitude• Ability to quickly learn, test, and demonstrate complex software products and technicalworkflows with minimal reliance on SME-created content.• Ability to deconstruct complex technical workflows and translate them into guided labs,simulations, assessments, and performance-based learning experiences.• Comfortable working with technical SMEs, Product teams, and Engineering partners.• Demonstrated ability to leverage AI-assisted tools to accelerate content development, research, review, and maintenance workflows while applying sound instructional design judgment.• Ability to independently troubleshoot, validate, and improve learning activities and assessments.Preferred Qualifications• Experience facilitating virtual technical workshops, hands-on labs, or train-the-trainer sessions.• Experience developing software enablement or technical product training.• Experience supporting onboarding, adoption, customer education, or enablement programs.• Familiarity with analytics, automation, AI, cloud platforms, or developer-focused technologies.• Experience developing certification programs and performance-based assessments. Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. The salary range for this role in the United States is $91,000 - $116,000.Employees may also be eligible for a wide range of other benefits, such as a bonus or commission, medical, retirement, financial, wellness, time off, employee discounts, and others.Interested? Learn more and apply today at alteryx.com/careers!Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.Benefits & Perks:Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.Originally posted on Himalayas

About Laivly Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.About the roleThe team at Laivly is looking for an Learning Experience Designer, Customer Enablement to help customers get the most out of our products.This is more than a traditional instructional design role. You'll become an expert in the Laivly platform, working closely with Product, Customer Success, Engineering, Solutions, Implementations, and Support to transform complex product functionality into engaging learning experiences that drive adoption and customer success.You'll design digital learning content, deliver customer training, and influence how customers experience our products by bringing real-world feedback back to our Product team. As we continue to expand our self-service and product-led approach, you'll play a key role in helping customers learn, adopt, and succeed.This position is remote and open to candidates within Canada.As Learning Experience Designer, Customer Enablement, you will... Become a subject matter expert on the Laivly product suite and how it delivers value to customers. Design engaging customer learning experiences using tools such as Articulate Rise, including eLearning modules, guides, videos, walkthroughs, and other enablement resources. Deliver customer onboarding and training sessions across our product portfolio. Partner closely with Product to stay ahead of new releases and ensure learning content reflects the latest functionality. Gather customer feedback and enablement insights to help improve product usability and adoption. Maintain and continuously improve our knowledge base and customer enablement content. Use AI tools to accelerate content creation while maintaining high standards for quality and accuracy. Collaborate across Product, Customer Success, Engineering, Support, and Implementations to create a consistent customer learning experience. Support the development and evolution of Laivly's Partner Portal, partner marketing resources, and partner training and certification content. Assess needs and gather requirements for new sales enablement content supporting Laivly's internal sellers and partner network. As Learning Experience Designer, Customer Enablement, you have... 3 to 5 years of experience in instructional design, customer enablement, learning and development, or a similar role. Experience building digital learning content using Articulate Rise or comparable authoring tools. Experience working within a SaaS or technology environment. A natural curiosity for understanding software products and explaining technical concepts in a way that's easy for customers to understand. Strong written communication skills and experience creating customer-facing documentation or learning materials. Experience collaborating with cross-functional teams including Product, Customer Success, Engineering, Solutions, and Implementations. Familiarity with LMS platforms and AI-powered content creation tools. A portfolio that demonstrates your instructional design work. Experience supporting product-led growth (PLG) or customer self-service initiatives. Experience with Articulate Storyline, Camtasia, Loom, or similar tools. Experience within the contact center or customer experience industry. Why you'll love this roleYou'll have the opportunity to shape how customers learn and experience our products. Your work won't just create training materials, it will directly influence customer adoption, product improvements, and the overall customer experience.If you're someone who enjoys understanding how software works, simplifying complex ideas, and creating learning experiences that genuinely help people succeed, we'd love to meet you.Life at Laivly Laivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. It’s about sharing your talent and imagination to develop innovative tech that’s revolutionizing the way top brands interact with the world. We’ve got a shared mission - and a Laivly future. Join us today!Laivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.Laivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.Originally posted on Himalayas

Who are we and what do we do?BrowserStack is the world's leading software testing platform powering over two million tests every day across 22 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer.BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021.At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we’re humbled to be recognized by leading organizations around the world: BrowserStack is Great Place to Work-Certified™ 2020-21 Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi Ranked in Forbes Cloud 100 in 2021 - for the second time Featured in LinkedIn Top Startups India 2018 Location: This is a fully remote position, open to candidates residing anywhere in India. Employment Type: Contractual role for 12 months. Role in a Nutshell We are looking for an Associate Content Strategist with a strong foundation in SEO-driven content marketing. You will help us scale our content engine by building topical authority, analyzing SERPs, and creating high-quality content briefs that drive measurable results. This role requires a mix of content strategy, SEO know-how, and project management. You’ll work hands-on with freelancers, AI-assisted workflows, and in-house teams to deliver content across multiple formats and ensure our brand is discoverable by developers and decision-makers. Desired Experience 2-5 years of experience in longform SEO Content writing(internships/freelance included). Understanding of Testing frameworks and industry Strong understanding of SEO principles, including topical authority and on-page SEO. Ability to conduct SERP research and translate findings into actionable content strategies. Excellent writing and editing skills; ability to adapt content for different formats and audiences. Experience working with freelancers and familiarity with AI content tools. Proficiency with SEO/analytics tools Detail-oriented, proactive, and able to manage multiple projects in a fast-paced environment. What You’ll Do? Support the development and execution of the content roadmap to build topical authority across priority themes. Conduct SERP analysis to identify content opportunities, format types, and search intent. Create detailed content briefs that align with User intent, SEO goals, audience needs, and brand voice. Apply on-page SEO best practices (headings, meta tags, internal linking, schema, etc.) to improve rankings and visibility. Work with freelancers and agencies for content production, while also leveraging AI tools to scale content creation. Originally posted on Himalayas

Who is LitmusLitmus is building the data foundation that powers industrial AI.AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap.We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production.Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.Why join LitmusBuild the infrastructure that makes industrial AI possibleAI is moving beyond the cloud and into the physical world. At Litmus, you’ll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.Work on problems where software meets the real worldMost AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.Have real impact, fastYou’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.Join a high-performance teamWe’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.Our cultureAt Litmus, the team is collaborative, curious, and low ego. People are scrappy, take ownership, and look for ways to make an impact. We value empathy just as much as execution, whether that’s in how we build, how we communicate, or how we support each other.We’re a growing company, so things move quickly and not everything is perfectly defined. If you enjoy figuring things out, working closely with others, and making steady progress, you’ll do well here.About the Role:We are looking for a Senior Technical Writer who takes an AI-first approach to documentation. You will own end-to-end technical content for our industrial edge platform, working across multiple concurrent product releases, collaborating with cross-functional teams, and producing both written and video content that helps customers succeed with our product.What You'll Do: Use AI tools as the default approach to drafting, structuring, reviewing, and maintaining documentation, rather than as an occasional aid. Own and manage technical documentation across multiple concurrent product releases, tracking version- specific changes and ensuring accuracy across all live versions. Plan, script, and produce video content (feature walkthroughs, release demos, how-to guides) in addition to written documentation. Get hands-on with the product directly, testing features and workflows first hand to validate documentation accuracy rather than relying solely on specs. Partner closely with Product Management, Engineering, QA, and Support to gather release information, clarify feature behaviour, and align content timelines with release schedules. Translate complex technical and industrial concepts into clear, accessible content for varied audiences (OT engineers, plant managers, system integrators, enterprise architects). Maintain and enforce documentation style guides and standards for consistency across all content types. Build and maintain reusable content templates, review checklists, and AI-assisted content workflows to scale documentation output. Manage documentation release schedules independently, prioritizing across multiple in-flight projects. What You'll Bring:Must Have 5+ years of technical writing experience, ideally in B2B SaaS, industrial, or enterprise software. Demonstrated experience using AI tools (e.g., Claude, ChatGPT, Copilot) as a core part of a content workflow, not just for occasional edits. Proven ability to manage documentation across multiple simultaneous product releases without losing accuracy or version control. Experience creating video content: scripting, recording, and basic editing (tools such as Loom, Camtasia, or similar). Strong track record of working cross-functionally with Product, Engineering, and Support teams. Comfortable getting hands-on with technical products; able to independently test and validate features. Excellent written English, with a clear, concise, technical-but-accessible style. Familiarity with documentation tooling (e.g., Markdown, static site generators, headless CMS, Git-based workflows). Must be based in Canada and legally eligible to work in Canada. Nice to Have Experience in industrial automation, IIoT, or edge computing domains. Experience building or customizing AI-assisted documentation or review workflows. Familiarity with API documentation and developer-facing content Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Modern Technology Solutions, Inc. (MTSI) is seeking a Technical Writer to join our team in Annapolis Junction, Maryland. Qualified candidates must be U.S. citizens with a TS/SCI clearance and Full Scope Polygraph.Responsibilities Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.Writes and edits technical documentation for all the project’s hardware and software to include installation, configuration and how-to documentation.Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications.Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents.Gather technical information and prepare written text.Maintain a current internal documentation library.Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.Prepare and maintain operations documentation, user guides and manuals and technical publications.Work with developers to produce quality documentation and training materials.Work on all phases of documentation.Understand basic concepts and write technical copies for various types of documents for a program/project of similar complexity.Prepare reports, responses, and briefings targeted to a wide range of audiences.Coordinate layout and design of documents.Research highly technical subject matter and organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers.Under general direction, write technical copy for various types of documents for a program/project of similar complexity.Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources.Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information.Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologiesApply technical manual standards to work productsProvide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or ContractWork independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methodsAct as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as requiredReview work products of others for compliance with technical manuals.Required Qualifications 2+ years of experience as a Technical Writer in programs and contracts of similar scope, type, and complexity is required.Education Requirements An Associate’s degree in a technical discipline from an accredited college or university is required;. 2 years of additional Technical Writer experience may be substituted for an Associate’s degree.Clearance Requirements TS/SCI clearance with Full Scope Polygraph.The pay range for this position is $100,000 to $175,000/year; however, base pay offered may vary depending on established government contract ranges, job-related knowledge, skills, and experience, and other factors. MTSI also offers a full range of medical, financial, and other benefits, dependent on the position offered. Base pay information is based on market location. Applications will be accepted on an ongoing basis. This posting will be renewed periodically until the position is filled. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Space Research and Technology