SaaS Product & Help Documentation Jobs

Who We AreSimpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.About The RoleYou'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship.Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience.What You'll DoWrite and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting contentWork with the support team to spot common customer issues, close gaps in the KB, and decide what to update nextPartner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the wayOwn one or two product areas as your main focus, and pitch in on shared areas when neededCreate your own screenshots and short screen recordings to go with your writingExplain AI features clearly, including what they can and cannot do, and how the guardrails workWrite content that reads well for people and also works for the AI assistants pulling from the KBReview and edit content from other writers against our style and voice guidelinesHelp keep the KB healthy, including style guide upkeep, consistent terminology, and review workflowsRefresh older docs as the product changes, and clean up what's outdatedWhat We're Looking For3 to 6 years of technical writing or product content experience, ideally at a B2B SaaS companyA good understanding of how enterprise software works, including permissions, roles, integrations, admin versus end-user experiences, and multi-step workflowsClear, concise writing with strong editorial judgment and the ability to edit your own work wellFamiliarity with common style guides such as the Microsoft Writing Style Guide or the Google Developer Documentation Style GuideProduct thinking: you connect features to the real problems users are trying to solve, and you see content as part of the product experienceComfort looking at support data like ticket trends and common failure points to guide your workA sense of how the KB feeds into support tools, whether that's agent assist, chatbots, or AI assistantsComfort working in agile cycles with shifting scope and tight turnaroundsA portfolio with published KB articles, release notes, or product UX copyHands-on experience with a content management system (CMS) for knowledge base or help center content, including publishing and review workflows, versioning, tagging or taxonomy setup, and managing content across draft, review, and published statesHands-on experience writing API documentation, including endpoint references, request and response examples, authentication flows, error handling, and code snippetsBasic understanding of information architecture and how to structure content wellNice to haveWriting experience in intranet, employee experience, collaboration, or productivity productsExposure to Knowledge-Centered Service (KCS) or a similar way of running support contentExperience writing for or about AI and LLM features, including prompt guidance and content that AI can retrieve from cleanlyComfort using AI tools responsibly in your own writing workflow, from drafting to editingSome background in content design systems or terminology governanceWhat You'll GetMeaningful ownership from day one, with room to grow into content strategy and IA workMentorship from a senior IC on UX writing, content design, and information architectureDirect partnership with support, product, and design teamsA predictable release cadence and clear delivery expectationsVisibility into how your work moves the metrics Support cares aboutYour Voice, UnfilteredWe value the real you. To ensure a fair and authentic experience for everyone, we ask that you do not use AI tools (such as real-time answer generators, transcription apps, or note-taking bots) during your interviewOur process is designed to hear your unique story, thought process, and lived experience in real-time. Use of unauthorized AI tools may result in disqualification, as we want to ensure every candidate is evaluated on their own individual merits. We’re excited to meet the person behind the resume!If you need assistive technology or AI tools for accessibility (e.g., live captioning), please notify your recruiter in advance. We are committed to providing an inclusive interview experience.Simpplr’s Hub-Hybrid-Remote ModelAt Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Role PurposeThe Knowledge Manager, AI & Agentforce, is responsible for building, maintaining, and continuously improving the Salesforce knowledge base that powers IHG’s AI agent platform. This role serves as the central owner of knowledge quality across operations teams, ensuring AI agents have accurate, current, and well-structured content to deliver consistent service experiences.Working across departments globally, the Knowledge Manager partners with functional leaders, subject matter experts, and technology teams to capture, validate, govern, and optimize the information that supports AI-powered experiences. The role is critical to IHG’s AI-enabled service strategy and directly influences the effectiveness, accuracy, and scalability of customer and employee support interactions.Key AccountabilitiesDesign and build scalable Salesforce knowledge base structures that support AI agents across multiple operational functions.Create, curate, publish, and maintain knowledge articles aligned to operational processes, service standards, and escalation procedures.Own the complete knowledge lifecycle, including content creation, review, approval, publication, maintenance, and retirement.Develop and manage content governance frameworks, standards, templates, and review processes to ensure consistency and quality across the knowledge base.Partner with operational leaders and subject matter experts to identify knowledge gaps, gather source materials, and translate complex information into structured content.Facilitate content intake sessions, workshops, and stakeholder reviews to ensure knowledge remains current and aligned with evolving business needs.Serve as the primary point of contact for knowledge submissions, updates, content questions, and governance inquiries.Monitor flagged content, investigate knowledge issues, and resolve article concerns within established service levels.Conduct regular audits to identify outdated, conflicting, incomplete, or low-performing content and drive corrective action plans.Analyze knowledge usage trends, content performance, and AI agent outcomes to identify opportunities for improving knowledge quality and effectiveness.Partner with Salesforce and technology teams to optimize knowledge configuration, search functionality, article taxonomy, and content categorization.Build scalable knowledge management processes that support future expansion of AI capabilities across additional teams and business functions.Provide training, coaching, and guidance to stakeholders on knowledge management best practices and effective content contribution.Support testing and rollout activities associated with new AI capabilities and assess impacts to knowledge requirements.Partner with Training, Quality, Operations, and Technology teams to ensure alignment between knowledge content, learning materials, quality standards, and AI experiences.Key Skills & ExperienceEducationBachelor’s degree in Business, Information Management, Communications, Technical Writing, or a related field, or an equivalent combination of education and work experience.Experience3-5 years of experience in knowledge management, content operations, technical writing, content governance, or a related discipline.Experience working with CRM, knowledge management, or enterprise content platforms, with Salesforce Knowledge experience preferred.Exposure to AI, chatbot, virtual assistant, or agent-based technologies preferred.Experience working in a global operations, shared services, customer support, or hospitality environment preferred.Technical Skills And KnowledgeStrong proficiency with Salesforce Knowledge or similar enterprise knowledge management platforms.Excellent written communication skills with the ability to transform complex operational processes into clear, user-friendly content.Knowledge of content governance, taxonomy development, version control, and knowledge lifecycle management best practices.Strong analytical and problem-solving skills with the ability to leverage data and performance metrics to drive continuous improvement.Ability to manage multiple priorities, deadlines, stakeholders, and workstreams in a fast-paced environment.Strong collaboration and stakeholder management skills, including experience working with senior leaders and subject matter experts.Proficiency with Microsoft Office applications including Teams, Word, Excel, and PowerPoint.Familiarity with hospitality operations, customer support environments, or service delivery processes is an advantage.At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Art/Creative, Writing/Editing, and Marketing Industries Hospitality

Direct message the job poster from Kobe Apps Tamíris Machado Tamíris Machado Headhunter | Recruiter | Talent Acquisition | XP Investimentos SOBRE A VAGAComo Content Strategist, você atuará no time de Marketing da Kobe, contribuindo para estruturar, sustentar e evoluir a narrativa institucional, garantindo consistência narrativa, fortalecimento da autoridade da marca e impacto positivo na percepção de valor da empresa no mercado.Essa posição atuará como guardiã do tom de voz, das diretrizes de comunicação e do posicionamento da companhia em todos os pontos de contato externos e institucionais, trabalhando em parceria com as demais frentes da área (branding, inbound, design e assessoria de imprensa). Você terá papel estratégico na construção das editoriais da empresa, no desenvolvimento de cases, em campanhas institucionais e em iniciativas de inbound marketing, conectando branding, geração de demanda e reputação no mercado de mobile commerce.RESPONSABILIDADES:Desenvolver e evoluir a estratégia de conteúdo da Kobe, alinhando narrativa, branding e geração de demanda em parceria com o Head de Marketing.Zelar pela qualidade, consistência e cadência dos canais institucionais da marca (LinkedIn, Instagram, blog, e-mail marketing e demais pontos de contato).Estruturar pilares editoriais, processos e a organização da operação de conteúdo, mantendo calendário editorial e de campanhas atualizados.Criar e estruturar cases estratégicos da empresa, transformando entregas técnicas em narrativas claras e relevantes para o mercado.Produzir materiais ricos como e-books, relatórios, pesquisas e estudos proprietários, com foco em autoridade e geração de leads qualificados.Criar conceitos e direcionamentos narrativos para campanhas institucionais, em parceria com design e marketing.Estruturar e escrever fluxos de nutrição e conteúdos para o funil de inbound marketing.Garantir consistência do tom de voz e do posicionamento da Kobe em comunicações internas e externas.Atuar junto à assessoria de imprensa no desenvolvimento de releases e apoio às estratégias de PR.Contribuir na construção da narrativa dos eventos da Kobe, apoiando a definição de temas, conceitos, convidados, pautas e direcionamentos editoriais alinhados ao posicionamento da marca.REQUISITOS:Graduação completa em Comunicação Social, Jornalismo, Publicidade, Marketing ou áreas correlatas.Experiência com produção e estratégia de conteúdo, preferencialmente acima de 4 anos.Visão generalista de conteúdo, com capacidade de transitar entre materiais longos e estruturados e formatos curtos para redes sociais.Inglês intermediário ou avançado.Residir em Porto Alegre ou região metropolitana.Excelente domínio da língua portuguesa, com escrita clara, estratégica e sofisticada.DIFERENCIAIS:Experiência no mercado de varejo digital, e-commerce ou SaaS.Conhecimento em UX Writing e Copywriting.Noções de inbound marketing e funil de conversão.Experiência com CRM e plataformas de automação, preferencialmente HubSpot.BENEFÍCIOS MODELO PJ:Assistência Médica;Assistência Odontológica;Gympass (com extensão para familiares);Equipamentos de trabalho de qualidade;Day off no mês do aniversário;Incentivo à Educação (cursos de idiomas, cursos de curta/média duração e pós-graduação);Paid Time Off;Flexwork: trabalho híbrido em Porto Alegre;Plano de Desenvolvimento Individual personalizado e programa de performance anual para potencializar sua carreira. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Strategy/Planning, Marketing, and Art/Creative Industries IT Services and IT Consulting, Retail, and Software Development

About Dodo Payments Dodo Payments is the billing and payments platform for AI-first companies. From credit-based billing and usage metering to subscriptions and global payments, we give AI and SaaS companies everything they need to monetize without building billing infrastructure. As a global Merchant of Record, we enable payments across 190 countries, 80 currencies, and 40 payment methods. We're trusted by 50,000 builders and founders worldwide and backed by leading global investors. About the…

Employee Knowledge & Content Strategy Manager Reports to: VP HR Technology and Analytics About the Role We're hiring a Knowledge Base Manager to build and govern the HR knowledge function across our 10 operating companies (OpCos) and Centers of Excellence (COEs). This role will define the knowledge base strategy, operating model, content standards, and governance needed to connect HR content across ServiceNow, SharePoint, portals, and other systems so employees can easily access accurate, searc…

Description As a Technical Writer for Nokia you will be an integral part of our NSP Documentation Team, based in Bangalore. Your primary role is to develop clear and concise technical content, including user guides, developer documentation, and in-product help, to support our cutting-edge network management solutions. You will work closely with our global R&D teams in an Agile environment, you will manage multiple projects and ensure that our product documentation enhances the user experience a…

Job Summary We are looking for a talented technical writer to help create quality documentation for software applications. The technical writer will consult with business analysts, developers, testers and implementation teams to prepare user guide, implementation guide, and support guide. Ideal candidate will be self-motivated and an innovative thinker with strong focus on quality and continuous focus on improving existing processes. Core Duties Writing complex documentation for software Workin…

Position: Technical Writer Location: Mumbai, India About LRN: LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk a…

Direct message the job poster from European Tech Recruit Stephen Mouland Stephen Mouland Senior Principal Consultant | Semiconductor, Embedded Systems, AI, Robotics and Machine Learning Technical Writer - Network-on-Chip / NoC / Semiconductor Join a world-class R&D environment and become a key technical communicator helping shape how cutting-edge Network-on-Chip technologies are understood and adopted by thousands of SoC engineers worldwide.What you will be doing:You will join a small, highly technical Technical Writing Team, contributing to end-user documentation for state-of-the-art NoC technologies. Your work will directly support the deployment of innovations that will reach the public in the coming years.Content is authored within a strongly typed editorial workflow, producing English-language text and visual material directly in a relational, object-oriented authoring database. Publications are delivered periodically to a large internal audience of hardware and software designers, architects, and verification engineers.In addition to authoring technical documentation, you will contribute to the broader documentation ecosystem by:Defining and enforcing terminology, naming conventions, and style guidelinesProposing and improving document templates and editorial standardsParticipating in the definition of content and information management workflowsHelping define and support a global LLM enabled strategy for end-user documentation and internal engineering documentsA core part of the role is technical information analysis and synthesis. You will extract and validate information from diverse sources, including:Specifications, design documents, and presentation materialSource code and configuration filesRecorded presentations and internal knowledge basesCustomer support and issue tracking systemsWhat you will bringAt least 2 to 5 years of experience as a technical writer in microelectronics or a closely related high technology field, such as telecommunications, AI/ML, robotics, or advanced computingBilingual fluency in French and English (minimum of B1) Strong ability to analyse and synthesise complex technical information from varied sourcesComfort working within a structured, database driven editorial environmentTechnical environment and growthOur client operates in a highly demanding, engineering driven R&D context. You will progressively acquire deep technical expertise and develop the ability to engage with engineers on equal footing. You will:Build sufficient technical mastery to author documentation autonomouslyTranslate complex architectures and specifications into clear, precise documentationCommunicate effectively with multiple audiences, from system architects to design and verification engineersOver time, this position enables you to become a technical communication subject matter expert around these technologies, with continuous and stimulating intellectual challenges along the way.What is on offerDeep exposure to advanced hardware and system architecturesHigh autonomy and editorial ownershipLong term technical growth in a world-class R&D environmentA mission driven documentation role focused on engineering impact rather than marketingIf this sounds interesting and you'd like to learn more, click the link below to apply or email me with a copy of your CV on smouland@eu-recruit.com By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice (https://eu-recruit.com/wp-content/uploads/2024/07/European-Tech-Recruit-Privacy-Notice-2024.pdf) Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering, Information Technology, and Other Industries Semiconductor Manufacturing, Computer Hardware Manufacturing, and Software Development

OverviewDecisionPoint seeks a Knowledge Base Manager to lead documentation, content governance, and knowledge lifecycle management in support of a large federal and DoD-aligned mission environment. This role is responsible for creating, structuring, maintaining, and optimizing enterprise knowledge content including Standard Operating Procedures (SOPs), troubleshooting guides, service catalog entries, runbooks, and user support articles. The Knowledge Base Manager ensures documentation accuracy, promotes content standardization, manages version controls, and drives continual improvement across all knowledge artifacts used by service desk, engineering, cybersecurity, and program stakeholders. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.Duties & ResponsibilitiesThe Knowledge Base Manager will: Manage the full lifecycle of knowledge articles, including drafting, reviewing, publishing, and retiring content. Maintain and improve SOPs, runbooks, troubleshooting guides, service catalog items, and technical reference materials. Ensure content accuracy, clarity, consistency, and alignment with enterprise documentation standards. Partner with Tier 1, Tier 2, and Tier 3 teams to capture tribal knowledge and translate it into structured KB content. Coordinate with cybersecurity, engineering, and cloud teams to document updates, new features, and system changes. Implement taxonomy, tagging, metadata, and content governance controls for improved knowledge discoverability. Conduct periodic reviews of content to prevent staleness, inaccuracies, or procedural drift. Facilitate continuous improvement efforts for documentation workflows and content creation processes. Maintain version history, change records, and archival procedures for all documentation. Support compliance documentation needs, ensuring KB content aligns with federal and DoD quality expectations. Provide training to staff on how to submit, update, and utilize knowledge articles effectively. Manage formatting, layout, and readability standards for all technical content. QualificationsClearance RequirementMust hold an active Top Secret clearance, supported by a Tier 5 background investigation. Education (Required)Bachelor’s degree in Technical Writing, Information Technology, Communications, or a related field. Experience (Required) Minimum 4 years of experience in technical writing, knowledge management, or documentation development. Experience managing enterprise-level KB systems, documentation platforms, or service catalog structures. Experience developing SOPs, troubleshooting guides, and procedural documentation. Experience supporting IT service desk or IT operations environments. Experience collaborating with technical teams to translate complex concepts into clear documentation. Technical Knowledge (Required)Strong understanding of documentation standards, structured authoring, and content governance models. Familiarity with ITIL practices for knowledge management, incident, problem, and change processes. Ability to synthesize information from SMEs across engineering, security, and cloud teams. Proficiency with documentation tools, KB platforms, and content management systems. Technical Knowledge (Preferred)Experience supporting federal or DoD IT programs. Familiarity with service portals and workflow automation. Experience with metadata tagging, taxonomies, and search optimization. CertificationsRequired:ITIL v4 Foundation Preferred:Certified Technical Writer or Knowledge Manager CompTIA Security+ SkillsExceptional writing and editing abilities with strong attention to detail. Ability to structure complex technical information into user-friendly content. Strong communication and interviewing skills for gathering SME input. Ability to manage multiple documentation projects simultaneously. Strong organizational and governance skills for maintaining large documentation repositories. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents. Originally posted on Himalayas

Version française ci-dessousCompany DescriptionHeadquartered in Montreal, Detroit and Munich, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we have the privilege to work with a significant proportion of Fortune 500 manufacturers, from space rockets, to electrical cars, to robotics.At Vention, you’ll work alongside driven and talented people who care deeply about their craft and the impact they create. We’re a team of high achievers who grow through meaningful work, solving complex challenges, learning fast, and seeing the results of our efforts every day.We move quickly and aim high, but we do it together with care, collaboration, and respect. Our culture celebrates diverse perspectives and supports your growth through intentional development, strong leadership, and opportunities to make a real difference.What You’ll DoWrite and maintain hardware documentation, including assembly instructions, integration guides, wiring diagrams references, and product specification sheetsWrite and maintain software documentation, including MachineLogic user guides, API references, release notes, and MachineBuilder how-tosDevelop and curate customer-facing knowledge base and help center content to reduce support ticket volume and improve self-serve resolutionPartner with Product Line Managers and Engineering teams to gather technical requirements and translate them into clear, well-structured documentationEstablish and maintain documentation standards, style guides, and templates to ensure consistency across product linesAudit and update existing documentation to keep pace with new product launches, feature updates, and end-of-life transitionsCreate and maintain internal technical references and structure (e.g., safety and certification documentation, validation audit trails) in support of compliance and certification processesWork with UX/design and engineering to incorporate diagrams, screenshots, and video content into documentationCollect and act on feedback from customers, sales, application engineers, and support teams to continuously improve documentation quality and coverageSupport product launches by ensuring documentation is ready and aligned with go-to-market timelinesManage the documentation content pipeline, prioritizing work across multiple product lines and stakeholdersCollaborate with our User Education & Community Lead to develop user centric documentationWhat You Bring To The TableBachelor's degree in Engineering, Technical Writing, or a related field (or equivalent hands-on experience in an industrial/automation environment)Experience translating complex technical concepts (mechanical, electrical, or software) into clear, structured documentation for diverse audiences — whether that experience was gained as a technical writer, engineer, or automation technicianComfortable working directly with engineers and product managers to extract and validate technical detailsStrong organizational skills, with the ability to manage multiple documentation projects simultaneously across different product lines and stakeholdersExcellent written communication skills in English; able to maintain a consistent tone and style across a high volume of contentAble to work in a fast-paced environment with tight deadlines and strong time managementNice to HaveComfortable with AI/LLM tools (e.g. Claude, ChatGPT) and willing to build skills to speed up writing, editing, and research as part of the documentation processExperience with API documentation and developer-facing contentFamiliarity with documentation tools and platforms (e.g. Confluence, Doc360, GitBook, or similar) is a plus, but not requiredExperience with diagramming, screen capture, or video tools (e.g. Figma, Snagit, Camtasia)What We OfferCareer pathing: Real opportunities to grow through personalized development plans, bi-annual employee reviews, and mentorship programProfessional development: Continuous training in performance management, inclusive leadership, leadership operating model, team building, and giving/receiving feedbackGender diversity & inclusion: Pay equity reviews, inclusive policies, and a Women’s Employee Resource Group offering networking, mentorship, and quarterly learning sessions.Hybrid work: Enjoy flexibility with our hybrid model, allowing you to work from home on select days.Community engagement: Two paid volunteering days per year to give back to causes you care about.Team events: All year round employee events including annual kick-off, employee summit, quarterly happy hours, and department events.Comprehensive benefits: A complete group benefits plan for you and your family that start day one.Top-up and benefits for new parents: Additional financial support and resources to support employees during their transition to parenthood.What To Expect In Your InterviewInitial CallMeet the TeamCase or take-home interviewDecision & OfferWe’re committed to making every step of the process inclusive and accessible. If you require accommodations at any stage, please let us know, we’ll ensure you have what you need to succeed.Vention’s cultureVention is an uplifting environment for high achievers. Thinking that Vention’s culture would keep you energized? See our full culture guide hereDemo Day 2025Culture VideoDescription De L’entrepriseBasée à Montréal, Detroit et Munich, Vention aide les fabricants à automatiser leurs opérations en un temps record grâce à la seule plateforme matérielle et logicielle alimentée par l’IA conçue pour l’usine. Notre technologie alimente plus de 25 000 machines dans 4 000 usines réparties sur 5 continents, et nous avons le privilège de collaborer avec une grande proportion des fabricants du Fortune 500, allant de la construction de fusées à l’automobile électrique, en passant par la robotique.Chez Vention, vous travaillerez aux côtés de personnes passionnées et talentueuses qui ont à cœur leur métier et l’impact qu’elles créent. Nous formons une équipe de personnes ambitieuses qui évoluent grâce à un travail porteur de sens, en relevant des défis complexes, en apprenant rapidement et en constatant chaque jour les résultats de leurs efforts.Nous avançons vite et visons haut, mais nous le faisons ensemble, avec soin, collaboration et respect. Notre culture valorise la diversité des perspectives et soutient votre développement grâce à un encadrement intentionnel, un leadership fort et des occasions concrètes de faire une réelle différence.Ce Que Vous FerezRédiger et maintenir la documentation matérielle, y compris les instructions d'assemblage, les guides d'intégration, les schémas de câblage de référence et les fiches techniques produitsRédiger et maintenir la documentation logicielle, y compris les guides d'utilisation MachineLogic, les références API, les notes de version et les tutoriels MachineBuilderDévelopper et organiser le contenu de la base de connaissances et du centre d'aide destiné aux clients, afin de réduire le volume de tickets de support et d'améliorer la résolution en libre-serviceCollaborer avec les Product Line Managers et les équipes d'ingénierie pour recueillir les exigences techniques et les traduire en documentation claire et bien structuréeÉtablir et maintenir des normes de documentation, des guides de style et des modèles afin d'assurer la cohérence entre les lignes de produitsAuditer et mettre à jour la documentation existante pour suivre le rythme des lancements de nouveaux produits, des mises à jour de fonctionnalités et des transitions de fin de vie (end-of-life)Créer et maintenir des références et structures techniques internes (par exemple, la documentation de sécurité et de certification, les pistes d'audit de validation) en soutien aux processus de conformité et de certificationTravailler avec les équipes UX/design et ingénierie pour intégrer des diagrammes, captures d'écran et contenus vidéo à la documentationRecueillir et exploiter les retours des clients, des équipes de vente, des ingénieurs d'application et des équipes de support afin d'améliorer continuellement la qualité et la couverture de la documentationSoutenir les lancements de produits en veillant à ce que la documentation soit prête et alignée avec les échéanciers de mise sur le marché (go-to-market)Gérer le pipeline de contenu documentaire, en priorisant le travail entre plusieurs lignes de produits et parties prenantesCollaborer avec notre responsable de l'éducation utilisateur et de la communauté (User Education & Community Lead) pour développer une documentation centrée sur l'utilisateurCe que vous apportez à l’équipeBaccalauréat en génie, en rédaction technique ou dans un domaine connexe (ou expérience pratique équivalente dans un environnement industriel/automatisé)Expérience dans la traduction de concepts techniques complexes (mécaniques, électriques ou logiciels) en documentation claire et structurée destinée à divers publics — que cette expérience ait été acquise en tant que rédacteur technique, ingénieur ou technicien en automatisationAisance à travailler directement avec des ingénieurs et des chefs de produit pour extraire et valider les détails techniquesExcellentes compétences organisationnelles, avec la capacité de gérer plusieurs projets de documentation simultanément, à travers différentes lignes de produits et parties prenantesExcellentes compétences en communication écrite en anglais; capacité à maintenir un ton et un style cohérents sur un large volume de contenuCapacité à travailler dans un environnement rapide, avec des délais serrés et une bonne gestion du tempsAtoutsAisance avec les outils d'IA/LLM (par exemple, Claude, ChatGPT) et volonté de développer des compétences pour accélérer la rédaction, l'édition et la recherche dans le cadre du processus de documentationExpérience avec la documentation d'API et le contenu destiné aux développeursUne connaissance des outils et plateformes de documentation (par exemple, Confluence, Doc360, GitBook ou similaires) est un atout, mais non requiseExpérience avec des outils de diagramme, de capture d'écran ou de vidéo (par exemple, Figma, Snagit, Camtasia)Ce Que Nous OffronsCheminement de carrière : De réelles possibilités d’évolution grâce à des plans de développement personnalisés, des évaluations biannuelles et un programme de mentorat.Développement professionnel : Formations continues sur la gestion de la performance, le leadership inclusif, la construction d’équipes performantes et la rétroaction constructive.Diversité et inclusion : Revues d’équité salariale, politiques inclusives et groupe-ressource pour les femmes offrant mentorat, réseautage et sessions d’apprentissage trimestrielles.Travail hybride : Profitez de la flexibilité de notre modèle hybride vous permettant de travailler de la maison certains jours.Engagement communautaire : Deux journées de bénévolat rémunérées par an pour redonner aux causes qui vous tiennent à cœur.Événements d’équipe : Activités tout au long de l’année, incluant le lancement annuel, le sommet des employés, des 5à7 trimestriels et des événements par département.Avantages sociaux complets : Régime complet d’assurances collectives pour vous et votre famille, dès votre premier jour.Compléments et avantages pour les nouveaux parents : Soutien financier et ressources pour accompagner les employés dans leur transition vers la parentalité.Déroulement du processus d’entrevueAppel initialRencontre avec l’équipeÉtude de cas ou exercice à domicileDécision et offreNous nous engageons à rendre chaque étape du processus inclusive et accessible. Si vous avez besoin d’adaptations, faites-le-nous savoir — nous veillerons à ce que vous disposiez de tout ce dont vous avez besoin pour réussir.La culture de VentionVention est un environnement stimulant pour les personnes ambitieuses. Vous pensez que notre culture vous inspire ? Consultez notre guide complet de la culture ici.Journée de démonstration 2025Vidéo sur la cultureHelping manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory floor. Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries Automation Machinery Manufacturing

D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. It is the world’s first commercial supplier of quantum computers, and the first and only to offer dual-platform quantum computing products and services, spanning both annealing and gate-model quantum computing technologies. D-Wave’s mission is to help customers realize the value of quantum today through enterprise-grade systems available on-premises and via its Leap™ quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations across commercial, government, and research sectors trust D-Wave to address complex computational challenges using quantum computing. Learn more about realizing the value of quantum computing today and how D-Wave is shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com.About The RoleD-Wave is seeking a Technical Writer II to support our growth and continued product releases. In this role, you will join our team of technical writers and work closely with software, hardware, support, and marketing teams to research, create, and maintain customer-facing technical documentation. This includes API reference material, programming instructions, code examples, user guides, system administration guides, hardware documentation, training materials, error messages, release notes, and more.To be successful in this role, you will develop a strong understanding of D-Wave's quantum computers, the Ocean Software Development Kit (SDK), and the Leap quantum cloud service through study of existing materials, hands-on experience with D-Wave's products, and collaboration with technical subject matter experts. You will support documentation initiatives, contribute to documentation strategy and standards, and help drive continuous improvements to the user experience.What You'll DoProduce high-quality customer-facing technical documentation that meets the needs of technical audiences, including API references, user guides, hardware documentation, training materials, release notes, and code examples.Partner with software, hardware, support, product, and marketing teams to gather information, understand documentation requirements, and ensure content is accurate, complete, and aligned with product functionality.Participate in the product development lifecycle to identify, plan, and deliver documentation additions, enhancements, and updates for new releases.Analyze existing and proposed content to identify opportunities for reuse, single-sourcing, consistency, and improved maintainability across documentation assets.Identify, track, and resolve documentation gaps, inconsistencies, and defects, particularly related to product maintenance, troubleshooting, and user workflows, using tools such as Git and Jira, through hand-on work on the product and APIs.Define, review, and improve documentation management processes, standards, and best practices, while incorporating relevant industry trends and advancements.Ensure consistent, accurate, and user-friendly information across customer-facing platforms, including documentation websites, open-source repositories, learning management systems, and knowledge bases.Review and edit peer content to maintain quality, clarity, consistency, and adherence to established documentation standards.Contribute to continuous improvements in the documentation experience by recommending process enhancements, improving content discoverability, and advocating for customer documentation needs across teams.About YouBachelor's degree in Computer Science, Mathematics, Engineering, Physics, or equivalent experience.3+ years of experience as a technical writer producing customer-facing documentation for software development or technical audiences.Experience coding in Python.Ability to independently manage multiple priorities and deliver high-quality work on schedule.Strong analytical and problem-solving skills with the ability to evaluate complex technical information and determine the best approach to communicate it.Ability to quickly learn complex technical concepts and translate them into clear, user-friendly documentation.Excellent written and verbal communication skills.Strong collaboration and cross-functional partnership skills.Demonstrated attention to detail and commitment to quality.Bonus PointsExperience with Docs-as-Code methodologies.Experience with HTML and CSS.Experience producing hardware documentation.Experience applying single-sourcing and minimalist documentation principles.Experience with reStructuredText, Markdown, or similar markup languages.Experience using Git-based workflows.Experience supporting documentation translation or localization efforts.Experience applying accessibility standards and best practices.Experience with UI/UX design principles.Experience conducting user analysis and incorporating user feedback into documentation improvements.Experience analyzing documentation metrics and using data to inform decisions.Experience with graphic design and technical illustration.Experience creating, maintaining, and troubleshooting documentation publishing pipelines.A D-Waver's DNAWe look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.InclusionWe celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.Our Compensation Philosophy Is Simple But PowerfulWe believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.During the interview process, your Recruiter will explain how our rubrics work across all our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The base salary for this role is targeted between $84,000 - $115,000 CAD per year. The final offer is determined by your proficiencies within this level. The Fine PrintNo 3rd party candidates will be acceptedIt is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.The Pay Range For This Role Is84,000 - 115,000 CAD per year(Burnaby) Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

MANTECH seeks a motivated, career and customer-oriented Knowledge Management Analyst to join our team in Dallas, TX.Responsibilities Include But Are Not Limited ToMaintains and reviews knowledge management databases to identify opportunities for improving information flow and accessibility.Execute the migration of content to centralized platforms and perform routine audits to ensure data remains current and organized.Prepare detailed reports on KM system usage and provide technical assistance to users encountering information-sharing challenges.Coordinates the population of mission-specific knowledge bases to support ongoing activities within the regional distribution hubs.Assist in the development of automated workflows that streamline the reporting process for logistics and infrastructure status.Monitor regional information portals to identify and bridge knowledge gaps that could impact theater mission readiness.Takes direction, guidance, and mentoring from more senior staff.Minimum QualificationsBachelor’s degree in Information Systems, Management, Library Science, or a related field (additional experience may be substituted in lieu of education).3+ years of position-relevant experience.Foundational certification in Knowledge Management or Information Management.Preferred Qualifications7 years of position-relevant experience.Experience supporting military headquarters in USPACOM.Familiarity with secure information sharing protocols and collaborative software tools.Clearance RequirementsMust hold an active Secret clearancePhysical RequirementsThe person in this position must be able to remain in a stationary position 50% of the time.Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries IT System Data Services

DescriptionLeidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and health industries. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Leidos Defense is seeking a Knowledge Management Specialist to support the Indo-Pacific Logistics Support 2 (ILS2) Program. The Knowledge Management Specialist will support the development, implementation, and continuous improvement of knowledge management processes, tools, and repositories that enable effective information sharing, collaboration, continuity, and decision-making across geographically dispersed program teams and mission partners.Job SummaryThe Knowledge Management Specialist will work with program leadership, functional leads, technical SMEs, and customers to identify knowledge management requirements, improve business processes, develop and maintain standard operating procedures (SOPs), and organize program information to ensure personnel have timely access to accurate, relevant, and actionable information. The position will support Microsoft 365 and SharePoint-based knowledge management environments, structured repositories, workflow automation, and data organization to improve information accessibility and operational effectiveness.Primary Responsibilities.Develop, implement, and maintain knowledge management processes, procedures, tools, and repositories supporting ILS2 program operations.Support the Leidos KM team in implementing and maintaining Microsoft 365, SharePoint-based knowledge management, and collaboration environments for secure information sharing and cross-functional collaboration.Maintain structured knowledge repositories containing after-action reports (AARs), SOPs, operational data, lessons learned, and other mission information to support continuity, reuse, and rapid onboarding.Gather and analyze requirements from customers, program leadership, functional leads, and SMEs to identify knowledge management, collaboration, and information-sharing needs.Develop and maintain SOPs, process documentation, user guides, quick-reference materials, templates, and other knowledge products that translate complex operational and technical information into clear, usable content.Develop and implement structured workflows and automation to streamline tasking, approvals, information dissemination, and other business processes.Support the development of analytics-driven knowledge management products and workflows that enable decision advantage and support integrated Common Operational Picture (COP) activities aligned to program battle rhythms.Organize and maintain program data through effective data tagging, metadata, search optimization, taxonomy, and content governance to ensure information is discoverable, usable, and appropriately controlled.Administer and support SharePoint sites, libraries, lists, workflows, forms, permissions, metadata, and content structures used to organize and share program information.Develop and implement SharePoint-based solutions, automated workflows, forms, and other capabilities that improve business processes and reduce manual administrative activities.Modify and maintain SharePoint pages and related HTML/ASPX content, as required, to support program collaboration and information-sharing requirements.Work directly with functional and technical SMEs to capture institutional knowledge, operational processes, lessons learned, and best practices across ILS2 task areas.Analyze existing business processes and recommend improvements to increase efficiency, standardization, information accessibility, and knowledge sharing.Conduct assessments of program content, SharePoint sites, and knowledge repositories and provide recommendations to Content Managers, Site Managers, and program leadership.Support the capture, organization, and dissemination of lessons learned and best practices across geographically dispersed locations.Participate in knowledge management and information governance discussions and provide recommendations regarding SharePoint, Microsoft 365, content management, workflow automation, and KM best practices.Provide user guidance, training, and technical assistance for SharePoint, Microsoft 365, and other program knowledge management capabilities.Support program leadership with special projects, process improvement initiatives, and other knowledge management activities necessary to improve organizational effectiveness.Basic QualificationsBachelor’s degree and 4–8 years of prior relevant experience or a Master’s degree and 2–6 years of prior relevant experience. Additional relevant experience may be considered in lieu of a degree, consistent with contract and company requirements.Experience supporting knowledge management, content management, business process improvement, information management, or technical documentation functions.Experience developing and maintaining SharePoint and Microsoft 365 collaboration environments.Experience developing SOPs, process documentation, user guides, training materials, and other knowledge products.Experience gathering and analyzing customer requirements and translating requirements into practical knowledge management or business process solutions.Experience working with technical and functional SMEs to capture, organize, and communicate complex information.Strong technical writing, editing, analytical, and information organization skills.Demonstrated ability to analyze processes, identify improvement opportunities, and recommend practical solutions.Active Secret clearance or the ability to obtain one.Preferred QualificationsExperience supporting Department of Defense, Special Operations Forces, logistics, or other federal government programs.Experience supporting knowledge management within geographically dispersed or OCONUS operating environments.Experience with DoD 365, Microsoft Power Platform, SharePoint Portals, Power Automate, Power Apps, or comparable collaboration and workflow technologies.Experience with InfoPath, Nintex, SharePoint Designer, HTML, or ASPX.Experience developing automated workflows for tasking, approvals, dissemination, or other business processes.Experience with content governance, metadata, data tagging, search optimization, taxonomy, or structured knowledge repositories.Experience supporting Common Operational Picture (COP), operational data, analytics-driven workflows, or decision-support products.Experience supporting lessons learned, after-action reporting, business process improvement, or organizational knowledge capture initiatives.Ability to work independently and effectively with geographically dispersed, cross-functional teams.If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Original PostingAugust 27, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay RangePay Range $73,450.00 - $132,775.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay And BenefitsPay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries IT Services and IT Consulting

We anticipate the application window for this opening will close on - 11 Sep 2026Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.A Day in the LifeJob Specific SummaryOur Cardiovascular Portfolio operating units offer devices and therapies that treat patients with abnormal heart rhythms and heart failure, peripheral, coronary, and aortic arterial diseases, and host of other cardiac and blood flow-related ailments. Together, we will transform the lives of people who suffer from these diseases.At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This position will be based in Mounds View, MN.In this exciting role as a Technical Writer, you will produce customer-facing product documentation, including but not limited to user guides and instructions for use (IFUs). This includes labeling for both clinicians and patients that accompany medical device products that conform to the Medtronic documentation and quality assurance standards. Projects include new product development as well as sustaining activities/legacy document maintenance for various products produced by the Cardiovascular portfolio.You will identify document requirements, collect inputs from cross-functional technical staff, and distill this technical information into detailed, accurate content for manuals and/or web-based documents for technical and non-technical users.Responsible for supporting documentation to the customer-facing content which may include labeling design plans, trace documents, technical reviews, and verification deliverables. You will support product documentation updates to comply with regulations and international standards by incorporating customer inputs and ensuring standardization of document development to comply with Medtronic design standards.Role And ResponsibilitiesResponsibilities may include the following and other duties may be assigned.Plan, research, develop, and write medical device labeling, and manage labeling deliverables as part of cross-functional project teams under general supervision. Write clear, simple content that speaks to customers in their own language. Understand the impact of localization on English content and writing for a global audience. Effectively communicate the appropriate level of detail based on technical and customer requirements. Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts. Coordinate IFU release in the Product Lifecycle Management system (Windchill, Agile PLM, and Azure DevOps). Understand how regulations, laws, and standards influence content design. Understand and adhere to all quality management system documents and product commercialization procedures applicable to labeling development. Manage multiple projects and communicate status proactively. Successfully negotiate project schedules, plans, and milestones. Contribute to time and cost estimates for labeling deliverables for project teams. Take direction to be able to work independently and make sound decisions. Express ideas clearly and diplomatically. Develop documentation for regulatory submissions and maintain design documentation to support quality and regulatory process requirements. Assist in providing documentation for CAPAs, and departmental and business-unit audits. Participate in department and business-unit initiatives. Coordinate translations and track the status of translations. Additional tasks as assigned. Must Have (Minimum Requirements):To be considered for this role, the minimum requirements must be evident on your resume.Bachelor's degree Minimum of 2 years of communications, labeling, and/or technical writing experience Advanced degree with 0 years of communications, labeling, and/or technical writing experience Nice to Have (Preferred Qualifications):2+ years of experience as a technical/medical writer in the medical device, scientific, or other regulated industry Experience creating content for software or apps and managing software documentation projects Experience using application lifecycle management software (for example, Azure DevOps) Understand industry trends in technical communication, information  architecture, and content development Exceptional writing and communication skills Experience working with cross-functional project teams Experience authoring in XML within a content management system (for example, Author-it, Paligo, MadCap)Demonstrated ability to meet deadlines and manage multiple priorities Ability to work effectively across disciplines to implement creative solutions to complex problems Knowledge of Medtronic products and quality systems Knowledge of formal reviews and system validation processes. Knowledge of software technologies used for writing, publishing, and document control Knowledge of structured writing and minimalism For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R.214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.‌Recruitment Fraud AlertWe are aware of phishing scams targeting job seekers. Please keep the following in mind:Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.‌Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$68,000.00 - $102,000.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic Benefits And Compensation PlansIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Pharmaceutical Manufacturing

DescriptionAbout LeidosLeidos is a FORTUNE 500® company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and health industries. We deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success.The Leidos Intel Sector combines technology-enabled services and mission capabilities to support Intelligence Community customers as they address evolving national security challenges.About The OpportunityLeidos is seeking an experienced Technical Writer to prepare, review, revise, and maintain technical documentation supporting complex hardware and software systems.You will work with developers, engineers, technical personnel, and subject matter experts to translate highly technical information into accurate, accessible documentation for a range of audiences. Your work may include software and systems-engineering documentation, system operations and test documentation, installation and configuration instructions, implementation guides, user and training manuals, code documentation, technical publications, and data-related documentation.Why This Role MattersComplex technical capabilities are only useful when the people who operate, maintain, support, and develop them can understand how they work.As a Technical Writer, you will help turn engineering information, technical drawings, operational procedures, software information, and subject-matter expertise into documentation that supports both technical teams and end users.What You'll DoTechnical Documentation DevelopmentPrepare, review, revise, and maintain technical documentation throughout the documentation lifecycle.Prepare and maintain operations documentation, user guides, manuals, and technical publications.Write and edit installation, configuration, and how-to documentation for project hardware and software.Create software code documentation, implementation guides, and end-user guides.Develop field, data-definition, and data-flow documentation.Write technical copy for a variety of document types under general direction.Gather technical information from multiple sources and translate it into clear written content.Maintain a current internal documentation library.Technical Research & CollaborationResearch highly technical subject matter and organize information from multiple sources into documentation understandable to a broad range of readers.Work with developers to produce quality technical documentation and training materials.Develop documentation using engineering drawings, engineering documentation, consultations with engineers and subject matter experts, and other available technical sources.Interpret engineering and maintenance drawings and operational procedures and synthesize large quantities of computer-related information.Publications, Reports & BriefingsPrepare reports, responses, and briefings for a range of audiences.Coordinate document layout and design.Format technical publications using technical drawings, source materials, and information obtained from technical personnel.Use word-processing and presentation tools such as Microsoft Word, PowerPoint, and Visio.Mission & DoD DocumentationProduce defense acquisition documentation, user manuals, training manuals, and other documentation supporting the end-user community for DoD electronic equipment and systems.Produce technical documentation for cryptologic programs or projects developing analytic tradecraft methodologies.Apply technical manual standard NSA DS-89 to applicable work products.Required QualificationsClearanceTS/SCI with Polygraph required at Application, to be considered for this position.Education & ExperienceSix (6) years of Technical Writing experience supporting programs and contracts of similar scope, type, and complexity.Bachelor's degree in a technical discipline from an accredited college or university.Four (4) additional years of Technical Writing experience may be substituted for the bachelor's degree.If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Original PostingAugust 26, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay RangePay Range $65,650.00 - $118,675.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay And BenefitsPay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Public Relations Industries IT Services and IT Consulting

Job Number: R0247925Technical WriterThe Opportunity:The Technical Writer supports the client program through developing and maintaining clear, compliant, and accurate documentation across the enterprise. This individual plays a key role in organizing and communicating complex technical information and translating system workflows, security requirements, and operational procedures into structured artifacts, user-facing guides and manuals, security compliance documentation, and training materials.This role requires close collaboration with cybersecurity teams, developers, functional SMEs, trainers, and program leadership to ensure documentation is continuously updated in alignment with the programs releases, RMF requirements, and client governance.Join us. The world can't wait.You Have:Experience developing user guides, user manuals, user workflows, SOPs, and knowledge base articles for enterprise-scale software systemsExperience writing technical documentation supporting system architecture and security related conceptsAbility to translate software changes, security requirements, and functional inputs into structured, accessible documentationAbility to obtain a Secret clearanceBachelor's degreeNice If You Have:Experience documenting cloud-hosted systems using process automation and containerized architecturesExperience with training content creation including ADDIE or Adaptive‑ADDIE methodologyExperience with 508 and WCAG compliance in documentationExperience developing documentation for system data exchangesKnowledge of Zero Trust architecture concepts and their impact on documentationClearance:Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.CompensationAt Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.Candidate AI Usage PolicyAI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.Work ModelOur people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Consulting Industries Software Development

Sentar is proud to be an employee-owned company, fostering a culture of empowerment, collaboration, and innovation. Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the team where you can build, innovate, and secure your career.Sentar is seeking a Technical Writer 2 in Hanover, MD!Role DescriptionThe Technical Writer 2 is responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Write and edit technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. Create code documentation for software; produce implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.ResponsibilitiesAssist in preparing and maintaining operations documentation, user guides and manuals and technical publicationsGather technical information, prepare written textMaintain a current internal documentation libraryUse multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.Prepare and maintain operations documentation, user guides and manuals and technical publicationsWork with developers to produce quality documentation and training materialsWork on all phases of documentationUnderstand basic concepts (to include basic grammar concepts), and write technical copy for various types of documents for a program/project of similar complexityPrepare reports, responses, and briefings targeted to a wide range of audiencesCoordinate layout and design of documentsResearch highly technical subject matter, organize information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readersApply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sourcesProduce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systemsInterpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related informationProduce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologiesAbility to create, update and monitor Sharepoint, Confluence, and/or similar technology toolsQualificationsClearance Level: TS/SCI with active polyEducation: Bachelor’s degree in a technical or business discipline from an accredited college or university is required.ExperienceSix (6) years experience as a TW on programs and contracts of similar scope, type, and complexity is required.Bachelor’s degree in a technical or business discipline from an accredited college or university is required. In lieu of a Bachelor’s degree, four (4) years of additional TW experience may be substituted.Benefits At SentarOur unique employee ownership model attracts top talent, giving employees the freedom to take initiative and drive meaningful improvements. In addition to cultivating a thriving and inclusive work environment, Sentar offers an extensive benefits package designed to support the well-being of employees and their families. Employee ownership is the foundation of our culture, promoting participation, teamwork, and accountability while ensuring long-term financial security and a commitment to excellence.Voluntary Medical, Dental, Vision, with Flexible Spending Plan optionsVoluntary Life, Critical Illness, Accident, and Long Term Care insurance optionsGroup Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employeesGenerous 401(k) matchCompetitive PTO plan that graduates quickly with years of serviceOther leave programs; holiday schedule along with bereavement, maternity, jury and military dutyTuition reimbursementProfessional development reimbursementRecognition and Awards programsIf you are not ready to apply for this position, submit your resume here to join our talent community. We'll keep you updated occasionally on new job opportunities.Sentar is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities Our culture is one of inclusivity and support. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster; EEO Is Law Supplement; and Pay Transparency.We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at recruiting@sentar.com. Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search.Build, Innovate, Secure Your Career at Sentar. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Strategy/Planning and Information Technology Industries IT Services and IT Consulting

Direct message the job poster from Log-On Software Gal Biton Gal Biton Head of Marketing Technical Writer | Leading Defense Organization | Shfela AreaA leading defense organization in the Shfela Area is looking for an experienced Technical Writer to join an advanced technology project involving observation and surveillance systems for an international customer.The role involves creating technical documentation for complex, multidisciplinary systems, while working closely with engineering and technical teams.What You'll Do:Writing technical documentation for complex systems.Creating operation manuals and user guides.Developing training presentations and instructional materials.Documenting radar systems, sensors, and related technologies.Translating complex technical information into clear, accurate, and user-friendly documentation.Collaborating with engineers and technical professionals to gather and understand technical information.What We're Looking For3+ years of experience in technical writing – required.Experience writing operation manuals and user guides.Strong ability to work with engineering teams and technical stakeholders.Experience in the defense industry – a significant advantage.Valid security clearance – a significant advantage.📍 Petah Tikva | Full-time Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing and Engineering Industries Software Development

Key Responsibilities: You'll become a trusted voice of the product, helping both customers and internal teams understand new features, updates, best practices, and business value. Your days could include: Creating user guides, knowledge base articles, tutorials and learning resources Turning feature updates into easy-to-understand release communications Developing screenshots, walkthroughs, quick reference materials and visual aids Producing short training videos and instructional content Worki…