Remote Technical Writing & Docs Roles

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Search by KeywordSearch by Location or RemoteShow More OptionsLoading...DivisionAllPosition TypeAllSelect How Often (in Days) To Receive An AlertSelect how often (in days) to receive an alert:Apply Now »Content Designer- 2 rolesThe Company: trueThe Location:GA, USThe DivisionJob Id: 9676Opportunity: Content DesignerSalary Range: $70,000- $90,000Job Posting End Date: August 14, 2026Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.What does it take to be successful at Aflac?Acting with IntegrityCommunicating EffectivelyPursuing Self-DevelopmentServing CustomersSupporting ChangeSupporting Organizational GoalsWorking with Diverse PopulationsWhat does it take to be successful in this role?Strong knowledge of writing principles, English grammar, and spelling to create, edit, and/or proofread professional-quality publications that effectively communicate with the chosen audienceStrong knowledge in the design and development of instructional materials, incorporating adult learning principlesExperience conducting needs analysis, writing instructional objectives, creating blended learning solutions, incorporating learning object methodology, and integrating measurement standardsWorking knowledge of media file formats, standards, and best practices for web presentationExcellent oral, written, and interpersonal communications skills to effectively interact with internal customers by facilitating meetings and providing relevant feedback and input to topic or concern being discussed/reviewedStrong proven project management skills and ability to meet project quality expectations within schedule and budgetStrong service focus in anticipating client needs where possible, managing complex client relationships, promoting a high-impact service culture by consulting and involving all key stakeholdersVideo and Photo Creating/Editing Experience required. (ie. Adobe Photoshop, Snagit, Adobe Premier, Adobe Audition, Audacity, Adobe Creative Cloud, Motion Array, Audacity, Vimeo)Print and support material experience required. (i.e. InDesign, Publisher, Microsoft Office, Getty Images)eLearning authoring experience required. (i.e. Lectora, Captivate, Articulate 360, SCORM 1.2 and 2004)LMS and LXP experience. (required)Microsoft Word, Excel, Publisher, PowerPoint: Advanced skillsetEducation & Experience RequiredBachelor’s degree in instructional design, instructional technology, education, distance learning, or a related fieldRequired 4+ years of relevant professional work experiencePreferred training design- creating, customizing and working from open space related to finding the right solution to engage and improve business performancePreferred media development, publishing and content management; conducting classroom learning sessions, seminars and workshopsOr an equivalent combination of education and experienceTravelNone requiredPrincipal Duties & ResponsibilitiesDesigns and develops creative learner-centered, performance-based training content across multiple modalities.Develops innovative solutions for content presentation such as storyboards, course materials, facilitator guides, communications, and digital assets to support learning objectivesConducts needs analysis and partners with stakeholders and subject matter experts to define learning requirements and appropriate content solutions.Applies adult learning principles and instructional design methodologies to create effective, performance-based learning experiencesStays current on instructional design trends, tools, and technologies to continuously improve content development practicesPerforms content audits, gap analyses, and content updates to ensure accuracy, consistency, and alignment with business needsWorks with latitude to facilitate the design, development, and implementation of learning and development initiatives and supporting communication materials for the division. Creates layout designs using appropriate tools and develops a wide range of content, including internal communications, proposals, technical and operational documentation, project plans, and training materials. Establishes and maintains processes to ensure accurate, timely communication, documentation, and information management, while monitoring and analyzing engagement and response metrics.Analyze, gather, and document training requirements to identify curriculum objectives and desired outcomes; maintains awareness of departmental initiatives and priorities while consistently demonstrating the ability to meet project deadlines.Ensures all training content and communications are properly prepared, reviewed, and routed through established approval channels prior to release; manages the production, formatting, and controlled distribution of materials, including proposals, training assets, and operational documentationSupports and reinforces organizational standards for content design through established governance processesServes as a subject matter expert on learning products and content development tools; recommends and manages external vendor resources for instructional design initiativesPartners with stakeholders to establish course development standards and collaborates with subject matter experts to ensure content accuracy, relevance, and alignment with desired learning outcomesPerforms other duties as assignedTotal RewardsThe salary range for this job is $70,000- $90,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.Apply Now »Find Similar JobsView All Jobs, Sales-Marketing Jobs, Customer Experience Jobs Show more Show less Seniority level Mid-Senior level Employment type Internship Job function Marketing, Public Relations, and Writing/Editing Industries Insurance

Job DescriptionAt Vertiv, the Training Specialist plays a key role in building and scaling training programs that support a growing, global manufacturing workforce. This role focuses on designing structured, consistent, and effective learning experiences that accelerate skill development and improve operational performance.You won’t just support training; you’ll help shape how it works.This position is based at our Pelzer SC facilities and required to travel between facilities when needed.Responsibilities Design, develop, and continuously improve training programs that support manufacturing operations and business goals Assess learning needs and translate them into structured training solutions, including curriculum, learning paths, and training materials Develop and standardize training content, processes, and frameworks to ensure consistency and scalability across teams and locations Analyze training data, learner feedback, and performance trends to identify gaps and drive measurable improvements Partner with business leaders and key stakeholders to align training initiatives with organizational priorities Collaborate with Subject Matter Experts to capture technical knowledge and convert it into effective learning experiences Design and implement training for new products to support timely and effective workforce readiness Deliver Train-the-Trainer sessions and support development of training team members Review and approve training documentation, labs, and On-the-Job Training (OJT) materials; support development of team capability in OJT creation Assess trainer performance through audits and evaluations; document findings and provide coaching to close gaps Develop and maintain training documentation, processes, and standards to improve consistency and efficiency Create and analyze surveys and reporting to evaluate training effectiveness Manage LMS-related activities, including enrollments, reporting, and communication of training requirements and updates Support hourly and salaried training programs as needed Build and maintain relationships with external partners, including local schools and state agencies Travel between facilities to support training needs and stakeholder engagement Cross-train across training functions to support a well-rounded and adaptable training program Qualifications Experience in Learning & Development, training program design, or a related field within a manufacturing or technical environment Strong ability to design, organize, and improve training programs that support operational and business goals Proven experience assessing learning needs and developing structured training solutions Solid understanding of instructional design principles, adult learning concepts, and blended learning approaches Experience working with Learning Management Systems (LMS), survey tools, and content development platforms Strong analytical skills with the ability to interpret data and drive improvements Ability to manage multiple projects and priorities while maintaining attention to detail Strong communication skills, with the ability to present ideas clearly across all levels of the organization Demonstrated ability to influence, guide, and support others without direct authority Experience working with Subject Matter Experts and cross-functional teams Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar) Advanced proficiency in Microsoft Excel, with a strong working knowledge of its features and functions. Physical Requirements & Work EnvironmentThe Training Specialist role at Vertiv operates across both office and manufacturing environments. This position includes a mix of standing, walking, and sitting throughout the day while supporting training delivery and program implementation.This Role May Require Frequent movement between offices, training rooms, and manufacturing areas Standing for extended periods during training sessions Occasional lifting of materials or equipment (up to 25 lbs) Use of standard office and training technology Wearing required PPE, including safety glasses and steel-toe shoes, in operational environments The work environment includes both climate-controlled spaces and active production areas with noise, machinery, and varying temperatures. Adherence to all safety protocols is required.Why This Role MattersThis is where structure meets scale. As manufacturing grows, training can either become fragmented or become a true competitive advantage. This role helps ensure it’s the second.Time Travel Required10% or if requiredAbout The TeamWork AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Appliances, Electrical, and Electronics Manufacturing

Hugg & Hall Equipment Company is looking for someone with strong written/verbal communication skills, possesses exceptional attention to detail, and the ability to multitask and work with deadlines to join our team as a Business Systems Training Specialist. We are a full-service equipment company specializing in industrial and construction equipment since 1956. More information about us can be found below or on our website at www.hugghall.com.About The PositionThe Business Systems Training Specialist is responsible for designing, implementing, and delivering effective digital systems training programs to enhance the knowledge, skills, and performance of our employees.In This Role You WillDevelop clear, comprehensive, and user-friendly Standard Operating Procedures (SOPs), including written documentation, visual guides, and video tutorials.Deliver training sessions, workshops, and one-on-one coaching to support onboarding, upskilling, and performance improvement.Promote digital fluency and user adoption by simplifying complex systems into practical, accessible learning experiences.Compensation/BenefitsCompetitive Compensation Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)Generous PTO PlanPaid Holidays401k with company matchRequirementsHigh School Diploma or equivalent. Preference given to having an Associates or Bachelor's degree in business, education, information systems, or a related fieldMinimum 2-3 years experience in a role involving business software usage, training development, instructional design, technical writing, or systems support(e.g. HRIS, ERP, CRM, LMS, or similar platforms)Experience facilitating group or one-on-one system training (in person or virtual) and adjusting approach based on audience needs and feedbackWillingness to travel regionally to deliver training sessionsMinimum 21 years of age due to travel requirementsSKILLS THAT WILL SET YOU UP FOR SUCCESS MAY INCLUDE:Strong communication, facilitation, and interpersonal skillsStrong proficiency with business software platforms with ability to quickly to learn and adapt to new systemsAbility to translate complex technical concepts into clear, concise, and user-friendly instructionsRELATED EXPERIENCE MAY INCLUDE: Software Training Specialist, Enterprise Systems Trainer, Digital Learning SpecialistPhysical Demands/Environmental ConditionsThis position is in an indoor office environment with a controlled climate. This position is continuously required to talk or hear; regularly required to sit, stand, walk, or climb. And will occasionally reach with hands and arms. This position requires sitting at a computer desk for long periods of time with constant use of a computer keyboard while reading the computer screen. This position will continuously use hands to type. This position occasionally will be working in operating facilities and outdoors traveling to company operational sites. The employee will encounter varying weather conditions and temperatures. Normal auto hazards will apply.About UsHugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 850, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall.Hugg & Hall Equipment Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First. Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Construction

OverviewThe Instructional Designer collaborates with faculty members to enhance and maintain courses across all modalities (in-person, hybrid, online synchronous/ asynchronous) with a primary focus on educational video development and post-production. Rooted in prior teaching experience, this role focuses on creating engaging and effective course content through high-quality video and multimedia while providing hands-on support to faculty throughout their teaching. Instructional Designers are experts in instructional design, learning theory, student engagement strategies, video-based learning, and the use of Learning Management Systems. They also facilitate live training sessions and workshops to assist faculty in adopting emerging technologies, media tools, and pedagogical best practices. The Instructional Designer will maintain a list of faculty members and the courses they teach, ensuring these courses are kept current by assisting faculty with necessary video, media, and content updates. The instructional Designer is responsible for ensuring that courses, instructional videos and media assets adhere to Touro standards, including accessibility and production quality. This role requires a collaborative spirit and the ability to pivot based on constructive feedback to ensure the best possible learner experience.ResponsibilitiesCourse DevelopmentPartner with faculty to develop high-quality courses that align with institutional goals and learning outcomesCreate engaging instructional materials, including scripted and edited instructional videos, multimedia content, assessments, and interactive activitiesCollaborate with faculty on video planning, recording, and post-production to ensure pedagogical effectivenessStay informed about emerging instructional technologies and their application in educationProvide detailed feedback to faculty on video quality, instructional clarity, pacing, and course design to ensure alignment with best practices and standardsUse graphic design and video editing tools to enhance course visuals, branding, and overall usabilityIntegrate AI and other innovative tools to improve video production efficiency, student engagement, and learning outcomesFaculty SupportWork closely with faculty to troubleshoot and resolve issues related to video production, editing, captioning, and online course designProvide one-on-one and group training sessions for faculty on using LMS features, video platforms, and media creation toolsAssist faculty in designing, recording, editing, captioning, and integrating videos and multimedia elements into their coursesServe as a resource for faculty to implement engaging, media-rich, and effective teaching strategies in their coursesAssist Senior Instructional Designers on projects, contributing video expertise to collaborative efforts and high-profile initiativesAssessment and MetricsIdentify and track success metrics related to video engagement, usability, and learning effectivenessSupport faculty in applying assessment tools to evaluate the impact of video-based instruction and gather student feedbackAssist with documentation and data collection related to media quality, accessibility compliance, and accreditation processEducation/Experience Qualifications Master's degree in Instructional Design, Curriculum Development, Learning Science (Andragogy) or related field from an accredited university or equivalent experience in the field of training and development, education or communications; MEd is preferred; bachelor's degree required, preferred in an area science or health sciencesKnowledge/Skills/AbilitiesA consistent record of successful project management, including the ability to meet project quality expectations and schedule commitments.Demonstrated high level of determination and creativity.Ability to work independently—a self-starter.Strong writing, editing and proofreading skills.Must be able to work in a team environmentDemonstrated knowledge of teaching and learning strategies to promote active learning, evidence-based practices, critical thinking, and the use of technology to enhance student success.Demonstrated ability in developing learning outcomes, instructional activities, and assessments.Extensive knowledge of current and emerging instructional technologies, video platforms, and pedagogiesDemonstrated comfort with technology in education, particularly video recording and editing toolsAble to conduct one-on-one and group training of faculty focused on video creation and instructional media useAdept at developing text-, video-, and audio-based training materials to assist faculty with learning new tools and strategiesAble to assist faculty in developing high-quality instructional videos and graphically attractive media assetsDemonstrated skill developing and implementing media-focused training and support for faculty, staff, and/or studentsStrong technical skills and knowledge of informational technology and media production workflowsAdvance with video editing software programs, preferably in Adobe Premiere Pro and YujaProficiency with HTML and CSS, e-learning software and content development tools as well as ability to build effective training content (e.g. Adobe Captivate, Premiere) a variety of operating systems (OSX, Windows, Mobile) and video recording tools, Microsoft Office 365, Google Apps and Education tools and emerging technologies.Working ConditionsExtensive time sittingExtensive time of computer use Maximum Salary USD $87,495.00/Yr. Minimum Salary USD $70,000.00/Yr. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Higher Education

How to ApplyTo be considered, please submit a resume and a cover letter as a single document. In your cover letter, briefly describe your interest in the role and how your experience aligns with the position.Who We AreThe Stephen M. Ross School of Business at the University of Michigan is a globally recognized leader in business education, committed to building a better world through business. Through powerful ideas, purpose-driven leaders, and meaningful impact, Ross empowers individuals and organizations to make a positive difference. Our community is guided by core values that emphasize innovation, continuous learning, and excellence. Together, we strive to develop leaders who drive change and create lasting impact across industries and communities. Learn more about Ross here.Job SummaryThe Senior Learning Experience Designer leads the development, launch, and continuous improvement of complex digital courses and programs. Applying expertise in learning science, assessment, accessibility, and digital pedagogy, you will translate faculty goals into effective learning experiences. Additional responsibilities include mentoring Learning Designers, providing peer review and daily guidance, and advancing practices across the team. You will have no formal direct reports and reports to the Learning Design Manager in the Office of Digital Education.This hybrid position is based in Ann Arbor, MI, with an expectation of three days per week on-site. The role may require occasional domestic travel, on-call responsibilities, and work outside standard business hours, including early mornings, evenings, or weekends. This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization throughout employment.For additional details about the position, please review the full job description. If you have questions, contact [email protected].Responsibilities*Design Leadership, Mentorship, and Quality 35%Serve as the learning design lead on complex or high-visibility projects, coordinating design decisions and cross-functional work without formal supervisory authorityMentor Learning Designers through coaching, consultation, observation, and actionable feedback; support onboarding and professional growthConduct peer reviews and quality assurance to promote consistency, accessibility, academic integrity, and readiness for launchDevelop and maintain practical templates, standards, documentation, and reusable approaches that improve team quality and efficiencyIdentify project risks, dependencies, and resource needs early; recommend solutions and escalate issues to the Learning DesignManager when appropriateCollaborate with the Learning Design Manager and Managing Director to advance digital education priorities, evaluate emerging technologies and design approaches, and support scalable pilots and process improvementsFaculty Collaboration and Learning Experience Design 65%Lead the design and development of complex new and redesigned digital courses, programs, and learning assets from discovery through launch and continuous improvementConsult with faculty and academic partners to define learner needs, learning outcomes, instructional strategies, assessments, content structure, and measures of successTranslate subject-matter expertise and research into clear course plans, lesson plans, learning activities, assessments, storyboards, scripts, media plans, and learner-facing materialsApply learning science, inclusive and accessible design, Ross Assurance of Learning expectations, and sound digital pedagogy to synchronous and asynchronous experiencesFacilitate productive design meetings, prototypes, reviews, and decisions while building trusted faculty relationships and maintaining project momentumPartner with media, graphic design, program, technology, and other teams to deliver coherent, high-quality learning experiencesUse learner feedback, course data, faculty input, and emerging trends in higher education and learning science to recommend and implement improvementsDevelop relationships across Ross and help faculty and staff understand and effectively use learning experience design resourcesRequired Qualifications*Bachelor's degree plus five years of progressive experience in learning experience design, instructional design, educational technology, or a related field, or an equivalent combination of education and experienceExperience leading complex digital course or program projects from discovery through launch and improvementExperience with learning science, assessment, accessibility, inclusive design, and digital pedagogyExperience consulting with faculty or subject-matter experts and translating complex academic or technical content into effective learning experiencesExperience mentoring colleagues and providing clear, constructive design feedbackExperience managing long-term projectsExperience with Canvas or another enterprise learning management system and multimedia course development workflowsFamiliar with emerging learning technologies, including responsible uses of artificial intelligence, experience in business education, or a discipline taught at Ross is also valuedWhy Work at Michigan?BenefitsIn addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:Generous paid time off (Vacation, Holidays, Season Days, Maternity and Parental Leave)A retirement plan that provides two-for-one matching contributions with immediate vestingMany choices for comprehensive health insuranceLife insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expensesFlexible work arrangementsAccess to the onsite Fitness Center at RossModes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Additional InformationSalary InformationThe salary offer range for this position is $68,500 to $88,300. Salary offers are determined based on several factors, including a candidate's experience, skills, and qualifications, along with internal equity considerations. It is not common for new hires to be placed at the top of the range.Union AffiliationThis position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.U-M EEO StatementThe University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Higher Education

StaffHallmark UniversityPosted 7 years agoPosition SummaryThe Instructional Designer plays a critical role in developing and enhancing high-quality academic courses in alignment with Hallmark University’s mission, learning outcomes, and instructional framework. This role involves leading new course builds, redesigning existing courses, supporting continuous improvement efforts, and collaborating with academic leadership, Subject Matter Experts (SMEs), and Program Coordinators to ensure instructional rigor, usability, and effective assessment. The specialists also contribute to faculty development by creating training materials and modules.This is a dynamic position requiring initiative, creativity, flexibility, and strong communication skills. The successful candidate will thrive in a fast-paced, collaborative environment and demonstrate a commitment to innovation, lifelong learning, and the effective use of educational technologies.Essential ResponsibilitiesQuality of Course Design Lead the design and implementation of new and revised courses in multiple delivery formats. Apply instructional design best practices, including the use of Bloom’s Taxonomy, the ADDIE model, and Quality Matters standards. Integrate multimedia, authentic assessments, and the Hallmark Character Program into course design. Ensure learning outcomes and assessments are clearly aligned and traceable throughout course content. Demonstrate responsiveness to feedback and new educational research. Leverage instructional technology effectively to support student engagement and success.Course Design & Delivery Process Collaborate with Deans, SMEs, and Course Designers to align program and course outcomes. Support project management tasks including session start coordination, course corrections, and master course list maintenance. Provide leadership in resolving course design challenges and implementing scalable solutions. Maintain clear and consistent communication across departments to support smooth course delivery.Contribution To Department Processes & Improvements Contribute to instructional design team initiatives, training, and processing documentation. Support the development of faculty training modules and instructional resources. Align contributions with Hallmark University’s educational model and mission. Make meaningful and frequent contributions to team improvement initiatives, ensuring measurable impact on instructional quality and team efficiency.Knowledge/Skills/ Abilities Has excellent decision-making abilities and takes the initiative to ensure projects adhere to deadlines Determines the learner’s needs and evaluates outcomes to meet best practices Acts with urgency and takes ownership Integrates technology and champions new technology Proven ability to effectively collaborate interdepartmentally, lead teams, and drive results Exceptional written and oral communications skills, as well as the ability to meet deadlines in a fast-paced environment Ability to troubleshoot, critically evaluate, and make educational design decisions Understanding of Bloom’s Taxonomy, educational pedagogy, grading rubrics, ADDIE model, and Quality Matters Rubrics Strong team player with demonstrated ability to forge supportive partnerships within and between departmentsRequired Qualification Bachelor’s degree in Instructional Design, Information Technology, Communication Media, Educational Technology/Instructional Technology, Education or related field 3-5 years of experience in course creation, design, or teaching in a multi-delivery format, especially Online Higher Education.Preferred Qualifications Master’s degree in Instructional Design, Educational Technology/Instructional Technology, Education or related field Experience in Learning Management Systems Technologically adapted with instructional software and familiar with Microsoft Office productsProfessional/Public Activities Continuing professional development Attend informational webinars and potential conferences. Mandatory Participation in the Hallmark Character Program: All employees are required to actively engage in this program to embody and promote our core values.Job FeaturesJob CategoryFull TimeApply For This JobFull Name*Phone Number*Email*A valid email address is required.Desired Salary*Attach Resume*No file chosenBrowse Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Photography

Client Command is the automotive leader in turning Active Shoppers® into real customers. Using the Active Shopper Network®, we monitor the entire internet to pinpoint Active Shoppers® for dealerships and vendor partners. Our data can power Audiences, Data Enrichment, Market Analytics, and so much more!Client Command has an exciting opportunity for a Content Strategist. The Content Strategist receives and analyzes content-related performance data to make data driven content recommendations (visual design, wording, incentives, offers, website links and routing) for clients to enhance the performance of their marketing and improve engagement and drive leads.The Content Strategist creates and places the marketing order and guides the order through its fulfillment by various internal teams, ensuring that all marketing abides by state, federal, and manufacturer guidelines. Serves as a content expert and may occasionally be called on to communicate that expertise directly to clients.Duties/ResponsibilitiesMake strategic content recommendations to Dealer Services Account Executives and clients. Work closely with our Dealer Services Account Executives to understand client requests and to deliver key insights to clients. Analyze reports to uncover key insights that drive better content performance in future campaigns. Analyze and tailor marketing incentives. Manage cross-department campaign content communication. Translate between our sales team and our campaign operation teams. Learn, interpret, and apply Original Equipment Manufacturer (OEM) compliance regulations. Initiate the Quality Assurance (QA) process for marketing campaigns. Monthly analyze content campaign performance. Complete daily fulfillment tracking documentation. Perform other duties as reasonably within the scope of the role. RequirementsExperience working in Microsoft products including Outlook, Word, and basic Excel data entry. College degree or equivalent experience in the marketing/advertising industry. Knowledge of general marketing/advertising best practices. Ability to work flexible hours outside of 9am – 5pm when necessary, especially during the first half of the calendar month. In-office expectation of at least 1-2 days per month. PreferredExperience working in the automotive vertical. Experience in customer service, sales, and/or account management. Experience working in Adobe design programs. Knowledge of advertising guidelines and/or co-op requirements across automotive Original Equipment Manufacturers (OEMs). Experience using multiple advertising media channels (digital, social, email, direct mail, phone calls, etc). Experience performing data analysis to draw conclusions and make recommendations. HybridWe offer a hybrid/remote work environment. Candidates should live within a commutable distance of our headquarters in Alpharetta, GA. Benefits100% company-sponsored health insurance starting on your first day of employment 401k Paid Time Off (starting at 15 days per year) Volunteer Time Off (one paid day off per year to volunteer) 10 paid holidays About Us9x winner of Inc. 5000’s “America’s Fastest-Growing Privately Held Companies in the U.S.” As a 6x “Best Places to Work” award recipient, we seek driven candidates who want to be part of a top-notch, unique corporate culture and a winning team Our core values: Integrity, Results, Service, Determination, Teamwork, Work-Life Balance, Creativity, Professional Growth, Innovation/Progress and Professionalism Learn more at www.ClientCommand.com Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Data Infrastructure and Analytics

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

OverviewEmpower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.ResponsibilitiesWe have an exciting opportunity at the Department of State! The Knowledge Management (KM) Specialist develops, maintains, and enhances KM resources that support the customer’s mission to provide IT services to DoS users enterprise wide.Responsibilities:In this role, you will develop and execute the Knowledge Management Plan (KMP) and manage program documentation and capture operational knowledge.This includes: SOPs for contractor staff performing contract duties, internal quality control procedures and checklists, contractor training materials and onboarding documentation, contract deliverable templates and submission procedures, escalation procedures and contact lists, lessons learned and continuous improvement documentation.The KM Specialists develop and maintain Knowledge Base Articles (KBAs) for common IT issues, troubleshooting procedures, and how-to guides.Additionally, you will align SOPs with Information Technology Infrastructure Library (ITIL) framework and DoS standards.Update SOPs to reflect modernization initiatives and emerging technologies.Create role-specific SOPs and Tactics, Techniques, and Procedures (TTPs) for support functions.The role will also document systems, applications, and databases across all tiers.Maintain logical and physical IT infrastructure diagrams.Document system architecture and data flows.Maintain security policies and compliance documentation.Maintain technical requirements and user guides.The KM Specialist will develop user guides and quick reference materials for common IT tasks.Create orientation materials for new users of KM tools and IT services.You will maintain contractor program documentation in Government-approved repositories.Qualifications EDUCATION AND EXPERIENCE The following are the education and experience required for this position:4+ yearsBachelor's in IT or related fieldSecret Security Clearance PREFERRED REQUIREMENTS:Comp TIA Sec+, ITIL 4 Foundation Certification(s) PHYSICAL REQUIREMENTS:This position requires the ability to perform the below essential functions:Sitting for long periodsStanding for long periodsAmbulate throughout an officeAmbulate between several buildingsStoop, kneel, crouch, or crawl as requiredRepeatedly lift and carry weight up to 40 poundsTravel by land or air transportation 10 % . About Empower AIAll hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees. Pay Band Min USD $72,160.00/Yr. Pay Band Max USD $111,700.00/Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries IT Services and IT Consulting

OverviewEmpower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai .Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.ResponsibilitiesWe have an exciting opportunity at the Department of State! The Technical Writer works in the Program Management Office (PMO) to ensure we effectively communicate operations and complete required deliverables to support the customer’s mission to provide IT services to DoS users enterprise wide.Responsibilities:The principal requirement for this role is to develop, prepare, write, edit, publish, and improve PMO and required documents to include SOPs.The documents include but are not limited to the: Project Management Plan (PMP).: Configuration/Change Management (C/CM) Plan, Stakeholder Management Plan, Communication Plan, Performance Management Plan, Disaster Recovery (DR) Plan, the Facility Management Plan (FMP) and the Capacity Management Plan (CMP).The Technical Writer will be instrumental in providing technical communications analysis, projection planning, advisory services and assistance in coordination for all communication elements of this effort.Qualifications EDUCATION AND EXPERIENCE The following are the education and experience required for this position:4+ yearsBachelor's in IT or related fieldSecret Security Clearance PREFERRED REQUIREMENTS:ITIL 4 Foundation Certification(s) PHYSICAL REQUIREMENTS:This position requires the ability to perform the below essential functions:Sitting for long periodsStanding for long periodsAmbulate throughout an officeAmbulate between several buildingsStoop, kneel, crouch, or crawl as requiredRepeatedly lift and carry weight up to 40 poundsTravel by land or air transportation up to 10%About Empower AIAll hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees. Pay Band Min USD $72,160.00/Yr. Pay Band Max USD $111,700.00/Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job Description:Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able To Obtain:SecretPublic Trust/Other Required:NoneJob Family:IT Infrastructure and OperationsSkills:Job Qualifications:Information Technology Infrastructure Library (ITIL), Knowledge Base Management, Knowledge Management Tools, ServiceNow Platform, Writing DocumentationCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:At GDIT, we support and secure complex government, defense, and intelligence missions. Our work strengthens national defense, modernizes enterprise technology, and enables operational readiness across the globe. Join us to deliver your best every day while embracing autonomy, seizing opportunity, and driving innovation.GDIT is seeking a Knowledge Manager to support the Army National Guard (ARNG). This IT Service Management (ITSM) initiative modernizes and sustains ARNG’s global IT services—including networking, compute, storage, cybersecurity, application hosting, and enterprise infrastructure—across DoWIN-A(NG) and DoWIN-A(NG)-Secret networks.This is a Hybrid role with up to 2 days telework per week. Onsite presence at our Falls Church facility based on mission and operational needs.How You’ll Make An ImpactLead the enterprise Knowledge Management strategy aligned to ITIL 4 best practices, ensuring knowledge assets support operational efficiency, service quality, and mission readiness.Serve as the functional owner of the ServiceNow Knowledge Management module, governing structure, taxonomy, metadata standards, and lifecycle controls (user-level governance, not platform administration).Establish and enforce knowledge governance standards, including content creation, review cycles, archival procedures, and quality assurance measures to prevent knowledge decay.Develop and maintain enterprise writing guidelines and knowledge architecture standards to ensure clarity, consistency, and usability for technical and operational audiences.Partner with service owners, Change Enablement, Configuration Management, cybersecurity teams, and SMEs to capture institutional knowledge and support new and evolving services.Drive adoption and cultural integration of knowledge-centered practices (KCP/KCS principles where applicable) across the GECOS organization.Analyze knowledge usage metrics, search trends, article effectiveness, and content gaps to measure business impact and identify improvement opportunities.Conduct periodic knowledge audits to ensure relevance, accuracy, compliance, and alignment with SLA and ISO 20000 service management requirements.Provide structured requirements and improvement feedback to the ServiceNow administration team to enhance workflows, search optimization, reporting, and usability.Support knowledge continuity during personnel transitions, surge support, and COOP scenarios to preserve institutional expertise.Ensure consistent knowledge governance across 54 states and territories in a geographically dispersed environment.What You’ll Need To Succeed (Required):Bachelor’s Degree and a minimum of 2 years’ experience. An additional 4 years of experience may be substituted in lieu of degree.Minimum of an active Secret security clearance required.DoW 8570.01-M IAT Level II (e.g., CompTIA Security+ CE) certification required.2+ years of relevant IT or enterprise operations experience.2+ years performing Knowledge Management within an ITSM or enterprise IT environment.Experience supporting DoD or Federal IT environments.Demonstrated experience using the ServiceNow Knowledge Management module within a governed enterprise environment.Experience developing content governance standards, knowledge taxonomies, and lifecycle management controls.Strong understanding of ITIL 4 Knowledge Management practices and continual improvement principles.Experience designing and enforcing enterprise content governance standards.Ability to analyze knowledge metrics and translate data into actionable process improvements.Proficiency with ServiceNow Knowledge Management and reporting capabilities.Experience with Microsoft 365 and SharePoint collaboration environments.GDIT IS YOUR PLACE:At GDIT, the mission is our purpose, and our people are at the center of everything we do.Growth: AI-powered career tool that identifies career steps and learning opportunities.Support: An internal mobility team focused on helping you achieve your career goals.Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.Flexibility: Full-flex work week to own your priorities at work and at home.Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITY:Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:HybridWork Location:USA VA Falls ChurchAdditional Work Locations:Total Rewards At GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT System Data Services

OverviewEmpower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.ResponsibilitiesWe have an exciting opportunity at the Department of State! The Knowledge Management (KM) Lead directs KM Specialists to develop, maintain, and enhance KM resources that support the customer’s mission to provide IT services to DoS users enterprise wide.Responsibilities:In this role, you will lead and execute the Knowledge Management Plan (KMP) and manage program documentation and capture operational knowledge. This includes: SOPs for contractor staff performing contract duties, internal quality control procedures and checklists, contractor training materials and onboarding documentation, contract deliverable templates and submission procedures, escalation procedures and contact lists, lessons learned and continuous improvement documentation.The KM Lead leads the development and maintenance of Knowledge Base Articles (KBAs) for common IT issues, troubleshooting procedures, and how-to guides.Additionally, you will align SOPs with Information Technology Infrastructure Library (ITIL) framework and DoS standards.Update SOPs to reflect modernization initiatives and emerging technologies.Create role-specific SOPs and Tactics, Techniques, and Procedures (TTPs) for support functions.The role will also ensure we document systems, applications, and databases across all tiers.Maintain logical and physical IT infrastructure diagrams.Document system architecture and data flows.Maintain security policies and compliance documentation.Maintain technical requirements and user guides.The KM Lead will develop user guides and quick reference materials for common IT tasks.Create orientation materials for new users of KM tools and IT services.You will ensure contractor program documentation in Government-approved repositories is complete, accurate and within all SLA standards.Qualifications EDUCATION AND EXPERIENCE The following are the education and experience required for this position:8+ yearsBachelor's in IT or related fieldSecret Security Clearance PREFERRED REQUIREMENTS:Comp TIA Sec+, ITIL 4 Foundation Certification(s) PHYSICAL REQUIREMENTS:This position requires the ability to perform the below essential functions:Sitting for long periodsStanding for long periodsAmbulate throughout an officeAmbulate between several buildingsStoop, kneel, crouch, or crawl as requiredRepeatedly lift and carry weight up to 40 poundsTravel by land or air transportation 10 % . About Empower AIAll hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees. Pay Band Min USD $87,320.00/Yr. Pay Band Max USD $135,160.00/Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries IT Services and IT Consulting

About UsInnovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.Grow a Career. Build a Future!Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.Job PurposeThe Technical Publications Specialist is responsible for writting and updating material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, installation, operation, and maintenance.Key ResponsibilitiesDevelops clear written materials to support quality activities such as operations, maintenance or repair manuals, training documentation and standard operating procedures, specifications and help systems.Interviews technical staff to collect process or product information and specifications.Develops and maintains procedures and standards for maintaining documents and change control of documents, including document development, approval, production, distribution and amendment.Maintains computerized document control records management system and/or hardcopy documents to ensure compliance with all applicable and required standards including GMP (good manufacturing practice) and QSR (quality system regulation) requirements.Adheres to established terminology, style and editorial quality standards.Distribution and training of created publications as needed.Other related duties as assigned.Experience RequiredA Bachelor's degree in a relevant discipline witha minimum of 6 years of relevant experience or High School diplome with 8 years of relevant experience.Pay TransparencyThe annual salary for this role is $74,625 - $99,500 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.What We OfferWe offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.BenefitsAt CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:Flexible work arrangementsSavings & Retirement benefitsTuition reimbursementParental leaveAdoption assistanceFertility & Family building supportEmployee Assistance Programs Charitable contribution matching and Volunteer Time OffClick here to learn more about our benefits offerings! (US only)US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Machinery Manufacturing

Technical WriterPella, Iowa (hybrid)As a Technical Writer, you will transform complex technical information into clear, accurate, and user-friendly documentation that supports customers and internal teams. Your publications will reach a broad audience and may include installation guides, service manuals, owner’s manuals, assembly instructions, and other technical documents.In this role, you will collaborate closely with engineering, product management, product marketing, service, legal, and other cross-functional partners to ensure all publications are complete, current, and aligned with organizational standards. You will help users install, operate, and service window and door products while contributing to improved customer experience and consistent product understanding.This position is ideal for someone who enjoys ownership of their work, thrives in a collaborative environment, and seeks opportunities to enhance the processes and standards of technical publications.While the responsibilities may vary slightly, the position will likely include varying levels of the following activities:- Develop, edit, and standardize technical content to ensure clarity, accuracy, and consistency across all publications.- Participate in installation and service procedures to document and validate technical processes, specifications, and product details.- Manage multiple writing projects simultaneously, communicating risks, and identifying solutions as needed to meet deadlines.- Manage production timelines, subject matter expert reviews, and product schedule to meet launch deadlines.- Organize material and apply established standards for formatting, terminology, grammar, style, and information architecture.- Request illustrations, photographs, diagrams, and other graphic materials to support content clarity and comprehension.- Deliver completed publications to print vendors, digital platforms, translators, and internal systems, maintaining clear documentation of delivery details.- Work both independently and collaboratively, adjusting quickly to shifting priorities.- Analyze technical content to identify gaps, propose improvements and anticipate emerging documentation needs.TRAVELThe position will require some travel (approx. 10 percent).QUALIFICATIONS- Strong mechanical aptitude and/or technical background, with the ability to understand and translate complex technical concepts.- Exceptional writing, editing, and critical‑thinking skills with attention to detail.- Excellent interpersonal and collaboration skills, with the ability to work effectively with engineers, product teams, and leadership.- Proven ability to manage schedules, multi-task, prioritize effectively, and react quickly to changing project needs.- Experience collaborating with designers to develop supporting visuals preferred.EDUCATION and/or EXPERIENCEBachelor’s degree (B.A. or B.S.) or technical equivalent in journalism, science writing, English, technical communication or a related field. 3-5 years or an equivalent combination of education and experience considered.COMPUTER SKILLSProficiency with documentation and productivity tools including Adobe Acrobat, Microsoft Office (Word, Excel, PowerPoint), and familiarity with RoboHead a plus.WHAT SUCCESS LOOKS LIKE- You consistently produce high‑quality, user‑centric documentation that supports internal workflows and enhances the customer experience.- You proactively identify improvements to content, workflows and documentation standards.- You build strong working relationships across engineering, marketing, service and project teams.- You help streamline how technical information is captured, organized and communicated across the organization. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Wholesale Building Materials