Remote Technical Writing & Docs Roles

ResponsibilitiesAbout the TeamThe Content Design & Product Writing (CD&PW) team is responsible for creating clear, consistent, and engaging content that enhances user experiences across all of our products. As part of this effort, the team collaborates with various teams to ensure that content aligns with product goals and user needs, while maintaining high standards of quality and clarity.The RoleThe TikTok Content Design & Product Writing team is made up of content designers and technical writers in the US, Singapore, and China who make TikTok easy to use for our diverse global audience. We're looking for a user experience (UX) Content Designer to collaborate closely with members of the TikTok Product Management, Design, User Research, Engineering, Legal and Localization teams to build products that captivate and engage our viewers and content creators. Through clear, expressive writing, you'll transform product features and concepts so they're intuitive and easy to understand. As an advocate for our users, you'll use design thinking, empathy, and data to help shape and refine our product — identifying opportunities to build better user experiences. You have a strong intuition for writing clear and concise content that is easily translated and localized for our global audience.Responsibilities- Write high-quality UI text that is consistent, clear, and aligned with the TikTok brand to help users easily navigate our products- Create effective content strategies, audits and other content-driven initiatives that meet business and user needs - Work on complex product flows, feature enhancements, feature naming, error messages and notifications, and occasional emails- Collaborate closely with, influence, and drive consensus with stakeholders to deliver timely, high-quality content deliverables.- Contribute to our company's content standards and be a champion for best practices- Manage and prioritize projects with multiple stakeholders across different time zones- Work closely with the Localization team and linguists to ensure localizabilityQualificationsMinimum Qualifications:- Excellent written and verbal communication skills.- 1+ years experience in content design for consumer-facing products.- Have a writing portfolio that showcases how you've conveyed complex and sometimes sensitive content to both experienced and new users.- Experience collaborating with Product Management, Design, Engineering, and Localization teams.- Experience using Figma.- Self-starter who can manage multiple projects at a time in a fast-paced environment.Preferred Qualifications:- Experience working on a global product with international partners in different time zones- Experience with UX research/testing.- Entrepreneurial attitude, ability to deal with rapid changes to priority, scope, and people.- Strong interest in social app products, user and influencer behavior, and associated trends. About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​TikTok AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request​Job Information【For Pay Transparency】Compensation Description (Annually)The base salary range for this position in the selected city is $76000 - $151200 annually.​Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​For Los Angeles County (unincorporated) Candidates:​Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​3. Exercising sound judgment.​ Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Job DescriptionSenior IT Technical Writer (Cybersecurity & Infrastructure Documentation)Position OverviewHelp build the authoritative documentation that supports cybersecurity, operational resilience, and long-term knowledge management within a large enterprise IT environment. This engagement offers the opportunity to work alongside IT leadership and technical subject-matter experts to create standardized documentation, recovery procedures, system documentation, and process diagrams that become the foundation for ongoing IT operationsWhat You'll DoDevelop and maintain professional technical documentation using standardized templates and documentation standards. Create SOPs, runbooks, operational procedures, system documentation, infrastructure documentation, and knowledge base articles. Produce incident response, disaster recovery, business continuity, restoration, and recovery documentation. Translate technical interviews and discovery sessions into clear, accurate, and maintainable documentation. Create workflows, process maps, technical diagrams, and supporting visuals using Microsoft Visio. Utilize Microsoft 365 tools including Word, SharePoint, Excel, PowerPoint, Teams, and related collaboration tools. Apply consistent version control, formatting, metadata, ownership, review cycles, and documentation governance. Collaborate with business analysts, IT leadership, and technical SMEs to validate technical accuracy and prepare documentation for publication. Help establish reusable templates, documentation standards, repository structures, and lifecycle practices. Required QualificationsBachelor's degree in Technical Communication, English, Information Technology, Information Systems, or a related field OR equivalent relevant professional experience. 5+ years of demonstrated technical writing experience within complex IT or technology environments. Advanced proficiency with Microsoft 365, especially Word and SharePoint, plus Excel, PowerPoint, Teams, and related collaboration tools. Strong Microsoft Visio skills for technical diagrams, workflows, and process maps. Experience producing SOPs, runbooks, system documentation, operational procedures, knowledge articles, or similar technical documentation. Strong editing, information architecture, document organization, formatting, and quality control skills. Ability to collaborate directly with technical subject-matter experts across infrastructure, applications, cybersecurity, service delivery, or related IT disciplines. Preferred QualificationsExperience documenting cybersecurity, infrastructure, incident response, disaster recovery, business continuity, or IT service management. Documentation recovery, knowledge management, or documentation standardization experience. Experience administering SharePoint documentation libraries, templates, metadata, and lifecycle practices. Familiarity with ITIL, NIST, CIS, or similar IT/security frameworks. Government or other highly regulated environment experience. CPTC, ITIL Foundation, or comparable technical writing/IT certification. What Makes HTC A Great Place To Build Your FutureHTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.#TechnicalWriter #ITDocumentation #Cybersecurity #MicrosoftVisio #SharePoint Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from BY Recruiting Tony Svare Tony Svare Co-Founder | BY Recruiting Lead Technical WriterWe're looking for a Lead Technical Writer with 3-5 years of experience to become the voice of our engineering team — turning the hard, interesting problems we solve into writing that engineers actually want to read.You'll be embedded directly within engineering (reporting to the CTO), working closely with engineers to understand what they're building and translating that into compelling blog posts, technical deep dives, and social content. We're a fast-growing, well-funded startup with a lean, high-caliber engineering team — but almost nobody knows how strong our engineering is yet. You'll change that.What you'll be doingOwn the engineering blog end-to-end — sitting with engineers, understanding what they've shipped, and publishing posts that do it justiceProduce high-volume technical content (targeting ~10 posts/month initially) spanning infrastructure, product engineering, and fun side projects the team buildsWrite and manage engineering-focused social content on X/Twitter and LinkedIn to build our engineering brand and attract top talentEmbed with the engineering team daily — proactively finding stories worth telling rather than waiting to be handed themTranslate engineers' rough ideas and notes into polished, compelling pieces written in their voice — casual, current, and resonant with a technical audienceTech stack: Technical Writing, Blog Publishing, LinkedIn, X (Twitter), Markdown, CMS Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Media

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

***Active DoD Security Clearance Preferred******US Citizenship Required******NO VISA SUPPORT or C2C******On-site in OKC Required***Primary FunctionLong Wave Inc. is seeking a Technical Publications Manager to lead the development, modification, and delivery of technical publications supporting Department of Defense (DoD) programs. This position is responsible for managing a multidisciplinary Technical Publications team consisting of Data Authors, Technical Writers, and Graphic Artists responsible for developing and maintaining Interactive Electronic Technical Manuals (IETMs), NATOPS/NATIP publications, technical manuals, and associated technical data products derived from engineering source data.The Technical Publications Manager will provide technical and functional leadership across the publication development lifecycle, ensuring technical content is accurate, complete, properly structured, configuration controlled, and compliant with contractual, customer, and applicable publication standards. This position requires strong leadership and technical publication experience, with an emphasis on S1000D, structured authoring, engineering source data analysis, and XML based publication environments.Essential ResponsibilitiesManage the development, revision, and delivery of Interactive Electronic Technical Manuals (IETMs), NATOPS/NATIP publications, technical manuals, data modules, illustrations, and associated technical data products.Oversee the development of new IETM and NATOPS/NATIP content from engineering source data.Lead the review and modification of existing data modules.Provide technical oversight of S1000D publication development.Oversee the use of authoring and technical publication tools, including EAGLE, Arbortext, and other XML-based authoring and publication environments.Manage technical schedules, resource forecasts, workload assignments, priorities, and support program milestones and contractual deliverables.Lead and support formal technical publication reviews, customer reviews, validation and verification activities, and delivery acceptance processes.Support proposal and program planning activities, including Basis of Estimate (BOE) development, staffing estimates, schedule development, technical publication planning, and identification of risks and dependencies for new and existing programs.Perform other duties as assigned.Work ConditionsEmployee will be working within an office environment. Employee may be expected to travel on occasion to locations where specific PPE or attire is necessary.Job RequirementsMinimum Requirements:Bachelor's degree in Technical Communication, Engineering, Information Technology, Computer Science, or a related technical field, or an equivalent combination of education and relevant professional experience.5+ years of professional experience in technical publications, technical writing, technical data development, or a related field.2+ years of demonstrated leadership, team lead, or management experience within a technical publications or technical data environment.Demonstrated experience developing technical publication content from engineering source data and translating complex engineering information into accurate operational and maintenance content.Ability to interpret engineering dataWorking knowledge of S1000D, including data modules, structured content, applicability, BREX, and Common Source Database (CSDB) environments.Experience with structured authoring and XML-based technical publication development.Strong written and verbal communication skills with demonstrated ability to communicate technical and programmatic information to employees, customers, and leadership.US Citizenship and eligibility for a DoD Security Clearance is required.Active DoD Secret clearance or higher is preferred.Preferred RequirementsExperience supporting DoD aerospace, aviation, training system, or other complex defense programs.Experience managing technical illustrations, graphics development, and integration of illustrations into technical data products.Familiarity with MIL-STD and Navy technical publication requirements and applicable DoD technical data standards.Familiarity with Earned Value Management (EVM) and working within cost and schedule-controlled DoD programs.Experience supporting AS9100 or equivalent Quality Management System requirements.Position BenefitsAs a full-time employee of Long Wave, you are eligible for our benefits package including:Competitive SalaryMedical, Dental & Vision coverage401kEducational AssistanceLife InsuranceEmployee Assistance Programs & Work/Life SolutionsPaid Time OffThis position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off.EOE AA M/F/Vet/Disability Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

***NOW HIRING***Senior Technical EditorTurner-Fairbank Highway Research Center, 6300 Georgetown Pick, McLean, VA  22101 or Federal Highway Administration, 1200 New Jersey Avenue, SE, Washington, DC  20590Salary: $140,000 and up, depending on qualifications11 Paid Holidays, sick leave and vacation.Benefits Offered: Medical, Dental, Vision, Life, STD, LTD & 401k plansEmployment Status: Full-TimePOSITION SUMMARY: The senior level editor oversees the entire editorial process for high stakes technical documentation, ensuring stylistic consistency across large-scale programs and mentoring junior staff. You and your team are responsible for transforming raw data and engineering jargon into authoritative documents that meet the stringent requirements of the agency, including reference checking, fact checking, and ensuring copyright compliance. The technical editors focus on substantive editing, verifying technical accuracy, and ensuring compliance with agency style guides for all documents, reports, and manuals. This position requires an expert-level command of the GPO Style Manual and an eye for detail when ensuring quality control for all publications and documents. You and your team are expected to work independently, managing the full lifecycle of a document from outline to final publication including online and web publishing.Education:Master’s Degree (Senior) in English, Journalism, or a technical field.Experience:10+ years for Senior with supervisory and project management experience. Transportation experience, especially in highway and surface transportation is preferred.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ADC Management Services Inc. is an Equal Opportunity Employer – disability and vet.  Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Direct message the job poster from EFOR Felix Bouet Felix Bouet Business Manager · Life Sciences Consulting · USA NorthEast Technical Writer – Facilities & MaintenanceLocation: Albany, New YorkCompany: EFORClient: Major Biopharmaceutical ManufacturerEmployment Type: Full-TimeSalary Range: $85,000 – $110,000 annually, depending on experience and qualificationsPosition OverviewEFOR is seeking a Technical Writer – Facilities & Maintenance to support a major biopharmaceutical manufacturing organization in the Albany, New York area.The Technical Writer will partner with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality teams to develop, revise, and standardize GMP-controlled documentation supporting manufacturing operations and facility maintenance activities.The ideal candidate has experience in a regulated pharmaceutical or biotechnology environment and is comfortable working directly with technical SMEs to translate complex maintenance and engineering activities into clear, practical, and compliant documentation.Key ResponsibilitiesDevelop, revise, and maintain SOPs, work instructions, maintenance procedures, technical procedures, job aids, and training materials.Work directly with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality SMEs to capture technical requirements.Translate technical information into clear, accurate, and user-friendly controlled documentation.Support documentation related to preventive maintenance, corrective maintenance, facility systems, utilities, equipment operation, and troubleshooting.Review existing procedures and identify opportunities to improve clarity, consistency, usability, and compliance.Support the standardization of maintenance and facilities documentation across departments and equipment types.Ensure documentation complies with cGMP, Good Documentation Practices (GDP), site Quality Systems, and document-control requirements.Coordinate document reviews, revisions, approvals, and implementation with cross-functional stakeholders.Incorporate feedback from technicians, engineers, operators, and Quality personnel into procedures and work instructions.Support document remediation, periodic review, document migration, and lifecycle-management activities.Assist with the development of visual instructions, job aids, technical reference materials, and training documentation.Participate in continuous-improvement initiatives related to documentation quality and maintenance execution.QualificationsBachelor's degree in Engineering, Life Sciences, Technical Communications, or a related discipline preferred.3+ years of technical writing or GMP documentation experience within pharmaceutical, biotechnology, medical device, or another regulated manufacturing environment.Experience supporting Facilities, Maintenance, Engineering, Utilities, Reliability, or Manufacturing Operations is strongly preferred.Working knowledge of cGMP and Good Documentation Practices.Experience developing or revising:Standard Operating ProceduresWork InstructionsMaintenance ProceduresPreventive Maintenance ProceduresEquipment and Facility ProceduresTroubleshooting GuidesTraining MaterialsTechnical DocumentationAbility to work effectively with maintenance technicians, engineers, planners, operators, and Quality personnel.Strong written communication, organization, and stakeholder-management skills.Ability to understand technical processes and translate them into clear and executable instructions.Experience with systems such as Veeva, SAP, Blue Mountain, Maximo, TrackWise, or similar document-management / CMMS platforms is preferred.Preferred ExperienceExperience within a GMP pharmaceutical or biopharmaceutical manufacturing facility.Exposure to Facilities, HVAC, utilities, manufacturing equipment, maintenance, calibration, or reliability activities.Experience supporting documentation remediation or standardization initiatives.Ability to independently manage multiple documents and coordinate reviews across several technical stakeholders.Compensation & BenefitsEFOR offers a competitive compensation and benefits package, including:Base salary: $85,000 – $110,00020 days of Paid Time Off9 paid company holidaysMedical insuranceDental insuranceVision insurance401(k) retirement planEmployer-sponsored insurance and benefits programsProfessional development and career-growth opportunitiesExposure to major pharmaceutical and biotechnology manufacturing programsAbout EFOREFOR provides engineering, consulting, and project-delivery expertise to leading pharmaceutical and biotechnology organizations.Our teams support clients across Engineering, CQV, Automation, CSV, Maintenance & Reliability, Facilities, Metrology, Quality, and Project Management, providing both strategic and operational support throughout the lifecycle of regulated manufacturing facilities. Show more Show less Seniority level Entry level Employment type Full-time Job function Writing/Editing, Engineering, and Consulting Industries Pharmaceutical Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

DescriptionWant a fulfilling job while working for a Great Place to Work certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they’re at home or on the road.We’re seeking a detail-oriented Technical Publications Specialist to create clear, accurate, and user-friendly documentation that supports our products and customers. This role works closely with engineering, product management, and quality teams to ensure our documentation is both technically accurate and easy to understand.RequirementsDevelop, write, and edit technical manuals, procedures, and product documentationTranslate complex technical information into clear, concise languageCollaborate with engineers, product managers, and QA teams to ensure content accuracyCreate and maintain technical specifications and test documentationProduce and manage both digital and print documentationEnsure consistency in terminology, tone, and formatting across all materialsMaintain and update documentation, including version control and revisionQualificationsProven experience in technical writing or a related fieldStrong ability to simplify complex concepts for a wide audienceExcellent written and verbal communication skillsExperience working with documentation processes, templates, and version control systemsFamiliarity with AI tools (e.g., ChatGPT, Gemini, Copilot) to enhance productivityStrong attention to detail and strong organizational skillsAbility to manage multiple priorities and deadlines effectivelyProficiency in Microsoft Office; Adobe InDesign is a plusEducationBachelor’s degree in Technical Writing, English, Communications, Engineering, or a related field Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing

Job Title: Documentation SpecialistJob Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: Public TrustEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *The OpportunityCACI is currently seeking a Documentation Specialist for the United States Secret Service (USSS) contract, supporting the Department of Homeland Security. This role offers a unique opportunity to enhance national security by supporting critical transformation initiatives within the USSS. You will collaborate with experienced professionals in an innovative environment to modernize technology delivery and strengthen enterprise capabilities. This position focuses on advancing certain abilities to meet evolving mission demands through strategic program management, organizational change management, and technology enablement. Join us to make a meaningful impact on a transformational program of national importance.ResponsibilitiesDevelop and maintain standardized work instructions, SOPs, troubleshooting guides, knowledge articles, and field support documentation aligned with modernized technology support processesEstablish and maintain accessible documentation repositories that enable field technicians to quickly identify, diagnose, and resolve technology issues using consistent support proceduresCreate comprehensive Knowledge Articles providing step-by-step guidance for resolving common and complex technology issues; develop Troubleshooting Guides outlining systematic diagnostic approaches in ServiceNowCreate field-specific documentation tailored to geographically dispersed technicians including quick-reference materials, job aids, cheat sheets, and visual guides practical for field useEnsure documentation promotes standardization and consistent support practices across all USSS locations; align with standardized ITSM processes, ticket categorization, and optimized workflowsWork directly with field technicians and regional stakeholders to understand operational challenges and documentation needs; gather feedback to ensure documentation remains relevant and practicalEvaluate the existing knowledge base to identify gaps, outdated content, and opportunities for improvement; implement knowledge management best practicesDevelop documentation using Knowledge-Centered Service (KCS) methodologies; ensure articles are searchable, properly tagged, and linked to relevant ITSM ticket categoriesCollaborate with training specialists to ensure documentation aligns with Field Tech Training Curriculum and supports learning objectives; develop Quick-Reference Materials reinforcing training contentEnsure all documentation adheres to USSS and CACI branding standards, style guides, and accessibility standards (Section 508 compliance); maintain high standards for accuracy, clarity, and consistencyMonitor documentation usage and feedback; contribute to Monthly Field Operations Improvement Summary with documentation-related metrics and usage statisticsDocument remote diagnostic tooling and troubleshooting technologies; create usage guides for diagnostic scripts, automated health checks, and monitoring capabilitiesQualificationsRequired –Associate's degree + 6 years of experience in technical documentation, knowledge management, technical writing, or related fields; equivalencies considered (10 years of experience with no degree, BA/BS + 4 years' experience, MA + 1 years' experience)Ability to obtain a Public Trust clearanceProven experience developing technical documentation for IT support staff, field technicians, or similar audiencesStrong technical writing skills with ability to create clear, concise, and accurate documentationExperience developing SOPs, work instructions, troubleshooting guides, and knowledge articles in ServiceNowDesired –Experience supporting federal government IT documentation initiatives, particularly within DHS, law enforcement, or national security agencies; technical background in IT support, help desk, or field services; experience with field technology support operations or geographically dispersed IT service deliveryExperience with ServiceNow Knowledge Base or other ITSM platform knowledge management modules; familiarity with content management systems (SharePoint, Confluence, document management platforms)Proficiency with visual documentation tools (Visio, Lucidchart, Snagit, Camtasia); video production and multimedia content creation skills; strong visual design skills for creating diagrams, flowcharts, and infographicsUnderstanding of Section 508 accessibility standards; experience developing mobile-friendly and offline-accessible documentation; experience with style guide development and documentation standards enforcementKnowledge of troubleshooting methodologies, diagnostic frameworks, and ITSM processes; background in instructional design or training material development; experience conducting usability testing of documentation; familiarity with knowledge management metrics and documentation analyticsWhat You Can Expect A culture of integrity.At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.An environment of trust.CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.A focus on continuous growth.Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.Pay RangeThere are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.The Proposed Salary Range For This Position Is$70,800 - $148,600CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Other Industries Defense and Space Manufacturing

Chiron America, Inc. is a leading manufacturer specializing in CNC vertical milling and mill-turn machining centers, with a strong focus on high-precision manufacturing solutions. Located in Charlotte, North Carolina, the company is part of the global CHIRON Group SE, renowned for its innovative machinery and comprehensive digital and additive manufacturing solutions that serve diverse industries worldwide.Job Title: Engineering Documentation SpecialistDepartment: EngineeringReports To: Engineering ManagerSUMMARY:  Responsible for creating and maintaining technical documentation for machine tools, turnkey automation systems, and engineering processes. Works closely with cross-functional engineering teams to develop clear, accurate documentation that supports customers, service personnel, internal operations, and quality system requirements.  ESSENTIAL DUTIES AND RESPONSIBILITIES :Create and maintain operating instructions and technical manuals for machine tools and turnkey automation systems, including operation, preventive maintenance, troubleshooting, spare parts, layouts, and related engineering documentation. Assist mechanical, electrical, controls, and software engineers in developing clear and accurate technical documentation (e.g. maintenance and user guides) Assist Mechanical Engineers with creation and maintenance of part and assembly drawings in Solid works Update CAD models, drawings, bills of materials (BOMs), and engineering documentation to support engineering change requests and design revisions. Develop, update, and standardize Engineering department SOPs, work instructions, and documentation templates. Support ISO 9001 compliance activities, including document control, audit preparation, and process documentation. Assemble and maintain customer, dealer, and service documentation packages. Update and manage standard machine, vendor, and engineering documentation to ensure accuracy and consistency. Coordinate documentation activities with OEM engineering and documentation teams. Assist customers, dealers, and service personnel in locating and interpreting technical documentation. Maintain document revision records, electronic archives, and controlled documentation systems. Coordinate distribution of documentation and maintain associated records. Identify and implement improvements to documentation processes and standards. Perform other duties as assigned by management.  EDUCATION and/or EXPERIENCE: Associate degree or higher in Engineering, Technical Communication, or related field Prior work experience in engineering, manufacturing, or professional writing may be considered in lieu of education Working knowledge of Solidworks, Adobe Acrobat, SAP, MS Office, and Cosima (or similar)  QUALIFICATIONS: Excellent verbal and written communication skills  Working knowledge of SolidWorks or similar CAD program required Ability to read and interpret mechanical drawings, assembly drawings, and bills of materials  Familiarity with manufacturing processes, machining, fabrication, and assembly practices preferred Basic understanding of XML preferred but not required Fluent speaking/writing ability in German preferred  Exceptional organizational and time management skills   KEY COMPETENCIES:  Action Oriented  Customer Focus  Listening & Informing  Managing & Measuring Work  Excellent Communication Skills Organization Agility PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee regularly operates a computer and other office equipment such as printers and copy machines. Frequently sits for 6-8 hours per day.  Frequent arm and hand movement of both limbs with the ability to make fast, simple movements of the fingers, hands, and wrists or reach with arms.  Occasionally walks and stands; may stoop, kneel, or crouch.  Occasionally bends and twists neck.  Light to moderate lifting, moving, and carrying objects with a maximum lift of 25 lbs.  Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken and written words and sentences.  Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries Machinery Manufacturing

Direct message the job poster from L3Harris Technologies Amber Heinlein Amber Heinlein Talent Acquisition Lead - Space Mission Systems at L3Harris Technologies (Aviation) Heaven is my home I’m just here Recruiting. L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.Job Title: Sr. Associate, Technical WritingJob Code: 40336Job Location: Greenville, TX (On-Site)Job Schedule: 1st Shift 9/80Job Description: The Sr. Associate, Technical Writer, will be responsible for creating, developing, planning, writing and editing operational, instructional, maintenance or test procedures for paper, multimedia or web-based publication.Essential Functions: Research and translate technical information into manuals and/or web-based documents for non-technical and technical users. Conducts interviews with various users and technical staff to gather data for documentation. Documents engineering processes and specifications. Recommend formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards.Interact with Engineering stakeholders and customers to accurately capture Publication data and schedule requirements on a regular basis.Work within and lead defined budgets and meet schedule deadlines by employing adaptability and flexibility through change management.Use MS Office Suite and locally created applications to communicate manpower and scheduling of personnel while coordinating with Program Management Office and Technical Publication supervision.Update Digital Flight Manual, Maintenance Manual, Illustrated Parts Catalog, Instructions for Continued Airworthiness, Wiring Diagram Manual, Time Compliance Technical Orders, Maintenance Planning, and Task Card data for the VIPSAM fleet of aircraft.Develop and modify the required digital publications in an unstructured environment using FrameMaker software. Ability to obtain and maintain a Secret DoD Clearance.Other duties as assigned by Supervisor.Qualifications: Bachelor’s Degree with two (2) years of prior experience gathering, composing, and editing technical information for Flight Manuals, Maintenance Manuals, and other technical documentation.Graduate Degree with zero(0) to two (2) years of prior experience gathering, composing, and editing technical information for Flight Manuals, Maintenance Manuals, and other technical documentation.In lieu of a degree, minimum of six (6) years of prior experience gathering, composing, and editing technical information for Flight Manuals, Maintenance Manuals, and other technical documentation.Must be a US Citizen.Preferred Additional Skills:Active Secret clearance.Aeronautical Publications and/or Engineering experience.Operator experience on VIP Government aircraft.L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing