DITA & Structured Authoring Jobs

Positions requiring expertise in DITA, XML, topic-based authoring, and Component Content Management Systems (CCMS).

229 Active Positions Verified direct ATS & curated feeds

Technical writer ricambi

STAR7 Remote
Linkedin (Italy)

Descrizione azienda+25 anni di esperienza. +1.400 persone. La nostra specialità è dare valore all’informazione di prodotto.In STAR7 affianchiamo aziende internazionali lungo tutto il ciclo di vita del prodotto, dall’ingegneria al post-vendita, integrando competenze tecniche, contenuti, tecnologie e servizi linguistici.Lavoriamo al fianco di clienti in settori industriali complessi, trasformando la conoscenza di prodotto in soluzioni concrete, accessibili e utili per ogni fase del business.Entrare in STAR7 significa far parte di un contesto internazionale, multidisciplinare e in continua evoluzione, dove competenze diverse si fondono per creare valore attorno al prodotto.PosizioneTechnical writer ricambi Lavorerai presso la sede di Lugo (RA) e sarai inserito nel nostro team tecnico dedicato a importante cliente operante nel settore Automotive Premium.Le tue attività principali saranno:Redazione cataloghi ricambi su back-end STAR7.Analisi BOMs.Gestione dei files.Contatto con il cliente.Gestione e coordinamento grafiche (team Albania).Gestione CADs.Analisi Lettere di modifiche.Definizione Prodotto (ricambi).RequisitiSei la persona giusta se:Possiedi un diploma tecnico;Hai competenze in ambito meccanico/automotive;Hai una buona conoscenza della lingua inglese;Hai una buona conoscenza dei sistemi CAD.Altre informazioniCosa troverai in STAR7Un contesto altamente qualificato e stimolante in forte crescita con un ambiente di lavoro giovane improntato allo sviluppoPiano di welfare annuale e convenzioni aziendaliAssicurazione sanitaria integrativaMeal ticketRetribuzione annua lorda compresa tra €25.000 e €27.000, commisurata all’esperienza e alle competenze; CCNL Commercio terziario distribuzione e servizi.Se l’opportunità ti interessa e vuoi approfondirla, inviaci il tuo CV completo di autorizzazione al trattamento dei dati ex art. 13 GDPR. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

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Technical Writer Junior

STAR7 Remote
Linkedin (Italy)

Descrizione azienda+25 anni di esperienza. +1.400 persone. La nostra specialità è dare valore all’informazione di prodotto.In STAR7 affianchiamo aziende internazionali lungo tutto il ciclo di vita del prodotto, dall’ingegneria al post-vendita, integrando competenze tecniche, contenuti, tecnologie e servizi linguistici.Lavoriamo al fianco di clienti in settori industriali complessi, trasformando la conoscenza di prodotto in soluzioni concrete, accessibili e utili per ogni fase del business.Entrare in STAR7 significa far parte di un contesto internazionale, multidisciplinare e in continua evoluzione, dove competenze diverse si fondono per creare valore attorno al prodotto.PosizioneTechnical Writer JuniorLavorerai a Torino e sarai inserito nel team di documentazione tecnica DTC (Diagnostic Trouble Codes), con interesse per il mondo AG&CE e forte attenzione ai dettagli.Le tue attività principali saranno:Redigere e aggiornare documentazione tecnica relativa ai codici guasto DTC.Collaborare con ingegneri, diagnostici e team di validazione per raccogliere informazioni tecniche.Creare contenuti chiari e strutturati per manuali, procedure diagnostiche e knowledge base.Verificare accuratezza, coerenza e conformità della documentazione tecnica.Supportare la standardizzazione dei contenuti secondo linee guida aziendali.Gestire revisioni documentali e versioning.Tradurre informazioni tecniche complesse in contenuti comprensibili per utenti tecnici e officine.RequisitiSei la persona giusta se possiedi:Diploma tecnico in elettrica/elettronica.Interesse per il settore automotive e sistemi diagnostici.Buona capacità di scrittura tecnica e organizzazione dei contenuti.Conoscenza base dei codici DTC e della diagnostica veicolo (preferenziale).Buona conoscenza della lingua inglese tecnica.Familiarità con Microsoft Office e strumenti di documentazione.Precisione, capacità analitica e attenzione al dettaglio.Requisiti preferenziali:Conoscenza standard OBD-II / UDS / CAN.Esperienza anche accademica o stage in ambito automotive.Familiarità con strumenti ALM/PLM o CMS documentali.Nozioni base di elettronica automotive.Altre informazioniCosa troverai in STAR7:Un contesto in forte crescita con un ambiente di lavoro giovane improntato allo sviluppoUn contesto altamente qualificato e stimolantePossibilità di utilizzare modalità di lavoro agili e flessibilità orariaPiano di welfare annuale e convenzioni aziendaliAssicurazione sanitaria integrativaMeal ticketRetribuzione annua lorda compresa tra €25.000 e €30.000, commisurata all’esperienza e alle competenze; CCNL Commercio terziario distribuzione e servizi.Se l’opportunità ti interessa e vuoi approfondirla, inviaci il tuo CV completo di autorizzazione al trattamento dei dati ex art. 13 GDPR. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

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Technischer Redakteur (m/w/d)

MIWE Michael Wenz GmbH Remote
Linkedin (Germany)

Direct message the job poster from MIWE Michael Wenz GmbH Jannis Sperber Jannis Sperber - Zur Verstärkung unseres Teams suchen wir einen Technischen Redakteur (m/w/d) für den Bereich Forschung und Entwicklung.Unsere Benefits:Flexible ArbeitszeitenPersonalentwicklungssystemZuschuss zur altersvorsorgewirksamen LeistungenBetriebsfesteMitarbeiterkinderbetreuung am Buß- und BettagIhr persönliches Aufgabengebiet:Erstellung von technischen Dokumenten, wie bspw. Betriebs-/ Montageanleitungen, von der Recherche bis hin zur textlichen und grafischen AusarbeitungSelbstständige Mitarbeit in Kundenauftrags- und EntwicklungsprojektenMitarbeit bei der Weiterentwicklung von Dokumentationskonzepten und das Einbringen neuer Ideen für laufende ProzesseUnsere Anforderungen und Wünsche:Abgeschlossene technische AusbildungStudium oder Weiterbildung zum technischen Redakteur wünschenswertErfahrung in der Erstellung von technischen DokumentenSicherer Umgang mit MS Office und Grafikbearbeitungsprogrammen, wie Adobe IllustratorKenntnisse in SolidWorks, SAP und docuglobe oder vergleichbare CCMS von VorteilGrundkenntnisse in den unterschiedlichen Verfahren & Prozessstufen des Backens sind wünschenswertGrundkenntnisse zur modularen, nutzerorientierten Informationsbereitstellung und zum Einsatz von KI in der Technischen DokumentationGute EnglischkenntnisseWas Ihre Persönlichkeit ausmacht:Analytisches & lösungsorientiertes Denken ist für Sie selbstverständlichTeamfähigkeit und ein hohes Maß an Eigeninitiative runden Ihr Profil abBei Fragen:Wir wissen, dass es viele talentierte Menschen gibt, die erst in eine Aufgabe hineinwachsen – zögern Sie also bitte nicht, mit uns Kontakt aufzunehmen, selbst wenn Sie den Anforderungskatalog nicht zur Gänze erfüllen. Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Industrial Machinery Manufacturing

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Redator Técnico - Recrutamento Aberto

Enterprise Porto Alegre
Adzuna (BR)

ATRIBUIÇÕES: Desenvolver, redigir e diagramar a documentação do produto; elaborar etiquetas de produtos; elaborar e editar ilustrações técnicas; analisar criticamente a documentação existente e propor melhorias contínuas; executar o processo de tradução de manuais e descritivos; realizar a revisão de provas e aprovar amostras finais de manuais e outros materiais produzidos; intermediar a revisão de manuais junto aos setores Comerciais (Mercado Interno e Mercado Externo) e de Marketing; efetuar …

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REDATOR TÉCNICO

Enterprise Porto Alegre
Adzuna (BR)

Desenvolver, redigir e diagramar a documentação do produto; elaborar etiquetas de produtos; elaborar e editar ilustrações técnicas; analisar criticamente a documentação existente e propor melhorias contínuas; executar o processo de tradução de manuais e descritivos; realizar a revisão de provas e aprovar amostras finais de manuais e outros materiais produzidos; intermediar a revisão de manuais junto aos setores Comerciais (Mercado Interno e Mercado Externo) e de Marketing; efetuar o controle de…

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Technical Writer - Pub Tech - Settore Aerospace &

Star Italia La Spezia
Adzuna (IT)

Descrizione azienda: Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado di affiancare l’attività industriale dei clienti lungo tutto il ciclo di vita del prodotto, dalla fase di progettazione al post vendita. Da sempre il se…

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Technical Writer Tempari

Star7 Lugo
Adzuna (IT)

Descrizione azienda: Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado di affiancare l’attività industriale dei clienti lungo tutto il ciclo di vita del prodotto, dalla fase di progettazione al post vendita. Da sempre il se…

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Aviation Technical Writer (Engineering & CAMO)

Hays Remote
Linkedin (United Arab Emirates)

Direct message the job poster from Hays Daniel Nammour Daniel Nammour Recruitment Specialist at Hays - GCC 12 Months ContractThe Technical Writer develops and maintains the technical procedures and work instructions used across the Technical Division. The role makes documentation clear, standardised and aligned with actual ways of working and with regulatory requirements.Working within the standards set by the Senior Manager Technical Standards & Improvement, the Technical Writer authors and publishes content through the Document Management System and converts legacy documents into structured procedures supported by visual process maps.ACCOUNTABILITIESAccuracy, clarity and usability of assigned technical documentation.Implement Safety Management System (SMS) systems and processes and encourages colleagues to be actively involved in promotion of a positive reporting culture, by reporting any unsafe acts, unsafe conditions or safety risks.Familiar with, enforces and follows the procedures stipulated in the Safety and Compliance Monitoring Manual (SCMM) and becomes an active participant in the workplace safety program.AUTHORITIESCoordinate with subject matter experts (SMEs) to obtain the technical information needed to develop documentation.Author and edit assigned documents within the Document Management System.Propose updates or corrections to existing procedures and work instructions.RESPONSIBILITIESDevelop and maintain technical procedures and work instructions across the Technical Division.Convert legacy documentation into structured procedures supported by visual process maps.Author, format and publish technical content in the Document Management System in line with defined standards and templates.Ensure documentation complies with the Technical Division’s documentation standards and templates.Work with SMEs to capture technical knowledge and operational procedures.Document mapped and re-engineered processes produced by the Technical Process Engineer and process champions.Ensure documentation reflects approved operational practices and regulatory requirements.Support the periodic review and update of technical documentation.Keep documentation clear, concise and accessible to operational teams.Update documentation following operational changes or process improvements.KnowledgeKnowledge of technical documentation principles and structured authoring.Basic understanding of airline engineering or maintenance operations.Familiarity with document management systems and digital publishing of technical content.SkillsTechnical writing and documentation skills.Ability to turn technical input into clear procedures and visual process maps.High standard of computer literacy including Microsoft Office applications.TrainingSafety Management System (SMS) training.Human Factors training.ExperienceMinimum 3 years’ experience producing technical documentation in aviation or engineering environmentsKey Documentation DeliverablesThe selected Aviation Technical Writer will support the development, review, revision, standardization, and regulatory compliance of aviation operational and technical documentation, including but not limited to:Continuing Airworthiness Management Exposition (CAME)Joint Procedures Manual (CAMO & Part-145)Mass & Balance System Documentation (Weighing Reports, Load Sheets and Trim Sheets)Dangerous Goods ProceduresMinimum Equipment List (MEL)Ground Operations Manual (GOM)Dispatch Manual (including Dispatcher Training Material)Dangerous Goods Emergency Response GuideCandidates with previous experience developing, maintaining, updating, or reviewing any of the above manuals within an Airline, CAMO, Part-145, MRO, Flight Operations, Ground Operations, Compliance, Safety, or Airworthiness environment will be highly preferred. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing Industries Staffing and Recruiting

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Aviation Technical Writer (Flight Operations)

Hays Remote
Linkedin (United Arab Emirates)

Direct message the job poster from Hays Daniel Nammour Daniel Nammour Recruitment Specialist at Hays - GCC 12 Months ContractThe Technical Writer develops and maintains the operational manuals / process and procedures and across the Operational Division. The role makes documentation clear, standardised and aligned with actual ways of working and with regulatory requirements.The Technical Writer authors and publishers' content through the Document Management System and converts legacy documents into structured procedures supported by visual process maps.Accountabilities: Accuracy, clarity and usability of assigned technical documentation.Implement Safety Management System (SMS) systems and processes and encourages colleagues to be actively involved in promotion of a positive reporting culture, by reporting any unsafe acts, unsafe conditions or safety risks.Familiar with, enforces and follows the procedures stipulated in the Safety and Compliance Monitoring Manual (SCMM) and becomes an active participant in the workplace safety program.Authorities:Coordinate with subject matter experts (SMEs) to obtain the technical information needed to develop documentation.Author and edit assigned documents within the Document Management System.Propose updates or corrections to existing operational manualsResponsibilities: Develop and maintain Operational manuals across the Operation Division.Convert legacy documentation into structured operationalCreate accurate PDF / HTML / XML versions of all Operational Documentation to ensure printed and electronic documents are of a consistent high qualityConstruct, maintain and update standard templates for all manuals and publications.Author, format and publish operational content in the Document Management System in line with defined standards and templates.Ensure documentation complies with the Operation Division’s documentation standards and templates.Work with SMEs to capture technical knowledge and operational procedures.Ensure documentation reflects approved operational practices and regulatory requirements.Support the periodic review and update of Operations documentation.Keep documentation clear, concise and accessible to operational teams.Update documentation following operational changes or process improvements.KnowledgeKnowledge of technical documentation principles and structured authoring.Basic understanding of airline operations.Familiarity with document management systems and digital publishing of technical content.SkillsTechnical writing and documentation skills.Ability to turn technical input into clear procedures and visual process maps.High standard of computer literacy including Microsoft Office applications.TrainingSafety Management System (SMS) training.Human Factors training.ExperienceMinimum 3 years’ experience producing Operations documentation in aviation or Flight Ops environmentsKey Documentation DeliverablesThe selected Technical Writers will support the development, review, and standardization of aviation operational and regulatory documentation, including:Continuing Airworthiness Management Exposition (CAME)Joint Procedures Manual (CAMO & Part-145)Mass & Balance System Documentation (Weighing Reports, Trim Sheets)Dangerous Goods ProceduresMinimum Equipment List (MEL)Ground Operations Manual (GOM)Dispatch Manual (including Dispatcher Training Material)Dangerous Goods Emergency Response Guide Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing Industries Staffing and Recruiting

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[EMPLOYEE] Implement Technical Writer Agent

H2A2H Remote Open Source
GitHub Open Source

Implement the H2A2H **Technical Writer Agent** from `employees/product-design/technical-writer/`. Canonical identity: `Enterprise.Employee.TechnicalWriterAgent` ## Required implementation - [ ] Load and validate `agent-card.json` as the initial A2A discovery identity. - [ ] Load `h2a2h.employee.yml` as the role/authority contract. - [ ] Bind every declared Intent to an implementation without hidden role configuration. - [ ] Implement only the declared tool allowlist and enforce tool permissions. - [ ] Validate OpenDelegation before every side effect. - [ ] Resolve transports/channels from OpenEntityChannels/OpenIntent, not ad hoc role code. - [ ] Preserve `correlation_id`, causation, provenance and responsibility chain. - [ ] Enforce Human approval triggers and fail closed outside delegated scope. - [ ] Produce Proof-of-Human-Return for Human-boundary results. - [ ] Add unit, conformance and end-to-end tests for one successful and one denied/escalated scenario. - [ ] Prove interoperability without implementation-specific coupling. ## Definition of Done The Agent can be discovered through its A2A Agent Card, invoked only inside valid H2A2H delegation, use only declared tools, complete role-specific work, preserve auditability/responsibility, and return evidence to the accountable Human.

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Communications Technical Writing and Editing Specialist II

Daimler Truck North America Remote
Linkedin (USA)

Direct message the job poster from Daimler Truck North America Amy Hofrock, PHR Amy Hofrock, PHR Corporate Recruiter | Sourcing, Recruiting and Retention | Driving Workforce Solutions in Technical Environments Inside the RoleThe Aftermarket Technical Communications team (TechComm) specializes in publishing and communicating technical, operational, and service information to truck drivers and service technicians in English, French, and Spanish. The intention of this position is to lead the packaging of technical content provided by subject matter experts and other sources that will be delivered to the aforementioned audiences.The "technical content" is made up of many different types of information: it can be repair instructions, diagnostic procedures, engineering information, other technical info and updates. It can be in the form of text, video, animations, and more. The content is authored in PTC’s Arbortext XML editor, managed in PTC’s Windchill content management system, and published in HTML for web delivery and PDF for print.In this position you need skills in technical writing, communications, using XML software, presenting, and data analytics. We are looking forward to the implementation of new digital tools and processes that closely align with engineering sources and the future needs of the consumer. We need someone who can continue to help us know our customers better and drive improvements in how we deliver our technical content.Posting InformationWe provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.We Take Care of Our TeamPosition offers a starting salary range of $65,000 – $83,000 USDPay Offered Dependent On Knowledge, Skills, And Experience.Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.What You Drive At DTNAWrites documentation for technical products, systems, processes, equipment operations & maintenance, research findings, etc. for internal or external audiencesDetermines an effective structure and layout for complex manuals and other technical documentationConducts research and liaising with technical staff to ensure accurate interpretation of complex technical data, drawings, and specificationEnsures that appropriate technical content and terminology review occurs and that provision is made for the incorporation of updates and revisionsEdits content to improve clarity, impact, flow, meaning, and readabilityKnowledge You Should BringBachelors degree in English, Writing, Journalism or related field, or BS in Mechanical Engineering2+ years of experience with technical content development, and/or technical writingDemonstrated skill to develop and format technical manuals and Service Bulletins for Dealer and Fleet Technician’s readabilityDemonstrated skill with authoring HTML Content, or XML content in DITA formatIn-depth knowledge of English grammar and vocabularyAn attached Resume is requiredExceptional Candidates Might HaveFamiliarity with Automotive and or Commercial Truck systems and componentsDemonstrated analytical skills and critical thinkingDemonstrated ability to create technical illustrations, diagrams, workflows, and visual documentation that clearly communicate complex concepts to technical and non-technical audiencesProject management experience, handling multiple short-turn around, critical projects at onceExperience with PTC ArbortextDemonstrated skill using PTC Windchill to create bookmaps and manage workflowsDemonstrated skill authoring technical procedures for publication in multiple formatsWhere We Work This position is open to applicants who can work in (or relocate to) the following location(s)-Portland, OR US. Relocation assistance is not available for this position.Schedule Type:Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.That is what we are working toward - for all who keep the world moving.Additional InformationThis position is not open for Visa sponsorship or to existing Visa holdersApplicants must be legally authorized to work permanently in the country the position is located in at the time of applicationFinal candidate must successfully complete a criminal background checkFinal candidate may be required to successfully complete a pre-employment drug screenContractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positionsEEO - Disabled/VeteransDaimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Motor Vehicle Manufacturing

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Director, Product Enablement and Content Strategy

Trintech Remote
Linkedin (USA)

DescriptionTrintech is looking for a senior content strategy leader to build the foundational content layer for the product portfolio: a single base of product and process knowledge that is modular, machine-readable, and maintained continuously with AI at the center of the workflow, not bolted on after the fact.This content base does two jobs for the business at once. It drives customer adoption and expansion of Trintech's products through documentation, training, and self-serve delivery surfaces. And it serves as the factual, machine-readable foundation that powers Trintech's own AI systems. Both outcomes depend on the same underlying asset: a content model built to be accurate, current, and readable by both humans and machines.What You'll DoContent Architecture: Own the content model across the portfolio: modular, task-oriented, metadata-tagged, structured text as the foundation. Text is the architecture; video and other formats are delivery layers built on top of it, not the primary format. Define the structure, templates, and authoring standards the rest of the strategy depends on.AI-Orchestrated Content Operations: Design and build the operating model where AI carries the heavy lifting of content creation and upkeep: structured drafts generated from SME interviews, automated staleness and gap detection, AI-assisted editing. Moving the team to that model is the work, with your team functioning as the editorial and quality-gate layer rather than the sole source of every draft. Done right, content gets easier to keep current as the portfolio grows, not harder.Subject Matter Partnership: Sit at the intersection of the people who hold Trintech's product and process knowledge and the people who need it. This role doesn't generate most of its own content: it curates what subject matter experts across the business know into the content base, then pushes it back out through the surfaces it owns.Adoption & Expansion Content: Own the content that drives both motions: adoption content that gets customers using what they already have, correlated against product usage data and support ticket deflection so investment follows what actually moves usage; and expansion content that surfaces underused capabilities and cross-product opportunities, organized around customer outcomes rather than a per-product menu, so customers discover the adjacent capabilities that drive cross-sell.Machine-Readable Product Knowledge Base: Own the factual record of what Trintech's products do: capabilities, configurations, limitations, distinct from the adoption and training content built on top of it. This is the corpus with the lowest tolerance for error. It feeds Trintech's own AI systems directly, so mistakes here propagate into AI output across the business.Delivery Surface Ownership: Own the customer-facing delivery surfaces (help center, AI assistant, partner portal) and the internal-facing ones (support, professional services), ensuring the same content base powers all of them without duplicated or diverging copies.Help Center Ownership: Own the customer-facing help center as a product, not a project. Trintech is investing in a platform rebuild now; the lasting work is the content model behind it, migrating existing material into that model, the governance that keeps it current, and iterating against real engagement data. Partner with Product and Marketing to drive awareness of what's in it: the best content in the world doesn't move usage if customers don't know it's there. This role is accountable for whether the help center drives adoption, not just for launching it.Certification & Program Structure: Own the tiered enablement program built on top of the content model — admin certification, end-user enablement, and partner certification — and the accreditation operations that support it.Release Enablement: Own the training and documentation team's participation in release readiness, keeping content and training current with each release.Operational Continuity: Run the current model while building the next one. Release notes, product documentation, training, and certification programs continue shipping on their existing cadence throughout the transition. Existing content is the starting material for the new content base, so migrating and restructuring it is part of building the new model rather than a separate workstream.Team Leadership: Lead the content strategy, technical writing, and enablement team: planning, prioritization, quality, and delivery across documentation, training, and certification. Evolve the team's roles as the operating model shifts from direct content production toward AI-orchestrated content operations with strong editorial ownership.RequirementsBachelor's degree or equivalent experience.7+ years leading a content strategy, technical writing, instructional design, or knowledge management function, including experience transforming or rebuilding a content operating model at scale.Demonstrated point of view on using AI tooling in the content creation and maintenance pipeline itself, not just as an output channel.Experience leading distributed technical writing and/or instructional design teams.Strong writing and editorial judgment; comfortable setting and enforcing content standards across contributors who are not full-time writers.RecommendedExperience with metadata and taxonomy design for machine-readable or AI-consumable content.Experience building or operating a content pipeline that feeds an AI-powered product surface.Experience in SaaS or enterprise software, ideally in a regulated or audited domain (e.g., financial software, compliance-adjacent products).Experience redesigning a customer-facing help center, success center, or self-serve support portal.Experience with certification or accreditation program design (e.g., NASBA/CPE-eligible programs).Knowledge of accessibility and content-compliance standards (ADA, Section 508, fair use, the TEACH Act) as applied to digital content and training materials.What We OfferOpen paid time offHybrid scheduleComprehensive healthcare and wellness programs100% company-paid volunteer time401k with a company matchPet InsuranceTuition/Continuing Education reimbursement programAt our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.Should you require (or need) accommodations throughout any stage of the recruitment process, please provide your requirements to recruiting@trintech.com and we will work with you to accommodate your needs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Trintech Inc., is a participant in the federal E-Verify program. This program allows employers to confirm the eligibility of their employees to work in the United States through an electronic verification process".As required by law, we will verify the identity and employment eligibility of all persons hired to work at Trintech. For more information about E-Verify, including your rights and responsibilities, please visit www.e-verify.govEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Product Management and Marketing Industries Software Development

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Technical Writer

Galapagos Federal Systems Remote
Linkedin (USA)

Job SummaryGalapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Technical Writer position. This role offers the opportunity to work with a diverse and talented group of individuals committed to driving success.The ideal candidate will create, edit, and maintain clear, accurate, and user-focused technical documentation for mission systems, applications, and processes. This role translates complex scientific, engineering, and technical concepts into concise, easy-to-understand documentation for technical and non-technical audiences.The Technical Writer works closely with customers, engineers, developers, and program staff to convert functional and operational requirements into detailed technical documentation and specifications that support system development, operations, compliance, and end-user adoption.Key ResponsibilitiesThe Technical Writer willDevelop and maintain technical documentation, including How-to guides, User manuals, Reference documents, Cheat sheets, Instructions and standard operating procedures (SOPs)Translate scientific and technical concepts into clear, plain-language documentationWork directly with customers to translate functional requirements into detailed technical specificationsCollaborate with software developers, engineers, and system administrators to document system functionality and workflowsProduce developer-oriented documentation in support of system design, development, and maintenanceDesign and apply documentation templates, formatting standards, and output stylesEnsure documentation accuracy, consistency, and compliance with contract and organizational standardsManage multiple documentation tasks simultaneously while meeting tight deadlinesEdit, proofread, and review content for grammar, clarity, and technical accuracyMaintain version control and updates for evolving systems and processesSupport documentation related to SDLC, RMF, and IC IT environmentsSkills And ExperienceThe Technical Writer must haveActive Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance5+ years of experience supporting technical documentation efforts within Department of Defense (DoD) or Intelligence Community (IC) environmentsProven ability to distill complex technical information into clear, concise, and user-friendly documentationDemonstrated experience creating developer-oriented, system, and technical documentationExperience working directly with technical, engineering, and software development teamsExperience using multiple documentation tools to Develop and maintain document templates, Format and manipulate output styles, and Produce professional technical documentationStrong understanding of Software Development Life Cycle (SDLC), Risk Management Framework (RMF), Intelligence Community Information Technology Enterprise (IC ITE) concepts, and Technical and cybersecurity terminology used in DIA or Intelligence Community environmentsExperience supporting DoD or Intelligence Community documentation effortsFamiliarity with compliance, accreditation, and RMF documentation requirementsEducation and CertificationsThe Technical Writer must meet the followingRequiredBachelor’s degree in Technical Communication, English, Communications, Information Technology, Computer Science, or a related disciplineRelevant experience may be substituted in lieu of a degreeDoD 8140 compliance required, as applicable to rolePreferredTechnical Writing or Technical Communication certificationITIL FoundationCompTIA Security+ CE (for roles supporting RMF or security documentation)BenefitsMedical, dental, vision, disability, and life insuranceFlexible Spending Accounts401(k)PTOPaid Parental LeaveTuition reimbursementPaid federal holidaysSecurity ClearanceMust be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.Physical RequirementsWork may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.Company SummaryHeadquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."Company Employment StatementGalapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.USD $120,000.00 - USD $130,000.00 /Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Professional Services

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Senior Technical Writer -Canberra

IT Alliance Australia Remote
Linkedin (Australia)

Direct message the job poster from IT Alliance Australia Rahul Sharma Rahul Sharma Senior Consultant - Talent Acquisition One of our leading ACT Government clients is seeking to engage Senior Technical Writer for Canberra-Hybrid location.Please note Candidate must have Australian CitizenshipContract Duration - 12 months +24 monthsLocation -Canberra-HybridOverview-The Technical Writer plays a critical role in ensuring accurate, consistent, and governance compliant documentation across ICT infrastructure refresh initiatives, architecture artefacts, and asset management uplift activities. The role supports the ICT Infrastructure Asset Refresh Program and contributes to IT Asset Management uplift. The Technical Writer ensures documentation is standardised, traceable, audit ready, and aligned with enterprise architecture and program governance requirements. What You Will Do: • Consolidate, update, create and maintain all types of technical design documentation across multiple program streams. • Collaborate with architects, Subject matter experts (SMEs), project managers, and asset management specialists to ensure documentation accuracy and completeness. • Consolidate, update, create and maintain documentation for system design following templated models for conceptual and detailed designs based on input from existing documents and technical/architecture SMEs. • Translate technical concepts into clear, accessible content for both technical and non‑technical audiences. • Assist teams to create and update Standard Operating Procedures (SOPs) for junior staff skills transfer, after hours team reference and to ensure consistency of processes and tasking. • Produce governance‑compliant technical documentation packs for boards, design authorities, and change forums. • Apply version control, documentation standards, and metadata requirements for auditability. Capabilities: Professional / Technical Skills and Knowledge: • Advanced knowledge and demonstrated experience in technical writing within ICT infrastructure, asset management and operational ICT contexts.• Ability to standardise and consolidate documentation across multiple and varied operational ICT business units as well as complex programs. • Demonstrated understanding of ICT architecture artefacts, technical design diagrams, and system configuration documentation. • Demonstrated proficiency with documentation and diagramming tools such as Microsoft M365, SharePoint and Microsoft Visio. Behavioural Capabilities: • Adaptability to changing circumstances and multiple priorities and demands, and resilience while managing a constantly changing environment. • The ability to build and maintain effective professional relationships using verbal and written communication skills to liaise with a broad group of SME and business stakeholders and work collaboratively to provide high quality service. • High attention to detail and commitment to documentation quality. Qualifications:• Experience with Atlassian JIRA/Confluence would be advantageous. • Relevant degree, diploma, certificate, vocational or industry certification in relevant technical fields is highly desirable. • Sound understanding of the ITIL framework or related qualifications would be advantageous. If you would like to apply for the above role, then please send your updated resume with Cover Letter to rahul.sharma@italliance.com.au Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting

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Technical Author

Vanderlande Remote
Linkedin (India)

Job TitleTechnical AuthorJob DescriptionR&D Technical Author | Pune, India | Full-timeThe Product Technical Author is responsible for developing and maintaining clear, accurate, safe, and reusable technical information for Vanderlande products. Working as part of multidisciplinary R&D teams, the Product Technical Author converts engineering information into user-focused content that supports the assembly, installation, operation, inspection, and maintenance of automated material-handling equipment. The role contributes throughout the product lifecycle and ensures that documentation is delivered in alignment with applicable standards, product changes, and release requirements.Your RoleAs a R&D Technical Author, you will increase customer satisfaction and productivity by providing outstanding, high-quality user information. You and your team will design and develop technical product content and documentation, including mechanical assembly, installation, maintenance, packaging manuals, technical data sheets, animations, and training materials.The focus is on creating purposeful, easy-to-understand content that meets the needs of the target audience.You will work closely with colleagues and subject matter experts to keep content complete and up to date and to maximize content reuse through the Component Content Management System (CCMS).What You Will Do/Key ResponsibilitiesTechnical Content and Documentation DevelopmentCompose and develop user information, including manuals, animations, and training materials.Proactively obtain, analyze, and validate technical information from R&D engineers, product owners, safety specialists, service specialists, installation teams, manufacturing teams, and other subject matter experts.Understand technical constructions and machines at an overall level and transform technical information into clear guidance that meets end-user requirements.Transform engineering information, drawings, specifications, and technical discussions into clear, user-focused content documentation.Apply Vanderlande documentation styles, terminology guidelines, and content models.Develop visually engaging content with a preference for animations and reduced text where appropriate.Create or update technical illustrations from 3D models and engineering data.Apply Vanderlande illustration standards.Verify consistency between illustrations and technical instructions.Maintain content in the Component Content Management System (CCMS) using structured authoring principles, content reuse strategies, metadata, content models, and publication workflows.Participate in product development activities to identify documentation requirements.Assess documentation impacts of engineering changes and product updates.Maintain documentation throughout the product lifecycle.Incorporate approved safety information, safety notices, and information about residual risks into the technical documentation.Collaborate with safety specialists and engineers to validate safety-related content.Perform peer reviews of technical content and illustrations. Coordinate technical reviews with subject matter experts and ensure review comments are implemented appropriately.Agile & Jira WorkingCreate, estimate, and maintain documentation work items in Jira.Participate in relevant Agile ceremonies, such as sprint planning, backlog refinement, daily stand-ups, and sprint reviews.Report progress, risks, and dependencies to stakeholders.Project & Stakeholder CollaborationWork closely with engineers, customers, and other stakeholders to gather and validate technical information.Effectively participate in projects and contribute to achieving key milestones.Review and assess the quality of work created by colleagues to secure and share knowledge.Identify, manage, and escalate issues and risks that may impact project timelines.Ensure documentation and content are complete, accurate, and delivered according to project requirements.Planning & Continuous ImprovementManage personal planning and balance competing priorities effectively.Provide accurate feedback on progress, status, and planning.Contribute to continuous improvement of content development processes and tools.Support knowledge sharing and best practices within the Global Learning & Content Development team.Continuously improve the effectiveness and usability of technical information for customers and Vanderlande employees.Contribute to improvements in content models, templates, authoring standards, terminology, publication workflows, and documentation processes.What You BringBachelor’s degree in engineering, aviation, or a related technical field3+ years of relevant experience, preferably inLogistic process automationCapital goods industryIndustrial system integrationAbility to successfully manage competing deadlines and balance priorities.Didactic mindset with a strong desire to share knowledge and experience.Excellent communication and interpersonal skills at all levels.Strong team-player mentality with a results-oriented, determined, and confident approach.Influential, proactive, conscientious, and problem-solving mindset.Strong interest in translating expert technical knowledge into effective user information.Professional-level spoken and written English.Knowledge of an additional foreign language is an advantage.Technical SkillsMicrosoft OfficeXML editors / Structured Authoring ToolsContent Management SystemsSolidWorks Composer or equivalent technical illustration softwareDITA and Component Content Management Systems (CCMS)Jira or Agile Project Management ToolsENOVIA, PLM, or similar engineering data management systemsExperience with technical illustrations, animations, and reusable content developmentAbout VanderlandeThe Global Learning & Content Development department is responsible for customer training and documentation delivery for Airport and Distribution projects worldwide. The department also supports the Technology business unit by delivering manuals for product development.The team consists of professionals working across several global offices and is dedicated to delivering optimal knowledge transfer so that customers and Vanderlande employees can safely build, operate, and maintain our complex automated systems.Website www.vanderlande.comWhat We OfferWorking at Vanderlande comes with the support and space to grow, achieve, and enjoy the journey. Here is what that looks like in practiceCompetitive Salary Package30 days of annual leave (pro-rated from the start of the financial year), including22 paid leave days8 sick/casual leave daysApplicable government holidaysFlexible and hybrid working model that promotes work-life balanceAccess to Vanderlande Academy and a wide range of learning and development programsComprehensive medical insurance coverage, including parental coverageOpportunities to participate in diverse Vanderlande communities, networks, and employee initiativesOpportunity to collaborate globally with customers, engineers, and technical teamsHow We WorkWe work by three values Every day better, We care, and Team play.In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.Ready to apply?Are you interested in this position? Apply directly via our careers page with your CV/Resume and motivation letter.Diversity & InclusionVanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing and Industrial Machinery Manufacturing

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Technical Training Specialist M/F

CFAO Mobility Remote
Linkedin (South Africa)

Key ResponsibilitiesTraining Needs Analysis* Conduct skills gap assessments for Technicians and workshop personnel.* Engage with technical experts, service management, and operational leaders to identify training requirements.* Review business performance indicators, customer satisfaction scores, warranty claims, and technical reports to identify development opportunities.* Develop annual training content plans aligned to business objectives.Technical Training DevelopmentDevelop and maintain technical training programs covering:* Toyota TEAM-GP* Vehicle Systems* Advanced Automotive Technologies* Workshop OperationsTechnical Training* Technician training (theory and practical).* Technician skill assessment and certification.Technical Content Creation* Technician training manuals* Facilitator guides* Technical presentations* Workshop practical exercises* Diagnosis case studies* Competency assessments* Knowledge tests* Technical reference guides* Online technical training contentE-Learning Development* Convert classroom content into engaging online learning experiences.* Develop interactive e-learning modules using instructional design principles.* Create multimedia learning content including: o Videoso Animationso Scenario-based learningo Interactive assessmentso Microlearning modules* Ensure content is compatible with the company Learning Management System (LMS).* Maintain content consistency, quality, and branding standards.Learning Management System (LMS) Administration* Upload and maintain learning content on the LMS.* Manage learner enrolments and course structures.* Monitor learner completion rates and training compliance.* Generate training and competency reports.Assessment and Certification* Design competency-based assessments.* Develop practical and theoretical evaluations.* Measure training effectiveness through assessments and learner feedback.* Support technician certification and service advisor accreditation programs.Continuous Improvement* Regularly update content based on: o New vehicle technologieso Manufacturer requirementso Customer service trendso Business needso Industry best practices* Evaluate training effectiveness and implement improvements.* Research emerging learning technologies and digital training trends.With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.The Group partners with leading international brands and covers the entire value chain - imports, production and distribution- in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.With Africa For AfricaMore information: www.cfaogroup.comThe Toyota Technical Training Specialist is responsible for designing, developing, implementing, and maintaining high-quality training programs and learning materials for Toyota Technical Training for Technicians and Workshop Personnel.The role focuses on creating both instructor-led classroom training and digital learning content that supports employee competency development, improves customer satisfaction, enhances technical capability, and ensures alignment with manufacturer standards, company procedures, and industry best practicesExperienceEssential* 3-5 years' workshop experience as Toyota Technician.* 3-5 years' experience in course delivery to Technicians (Technical Training).* 3-5 years' experience in training content development.* Experience designing classroom and online learning materials.* Experience working with Learning Management Systems (LMS).* Experience developing technical training programs for Technicians.* Experience with instructional design software such as Articulate i-Spring suite or similar tools.Core CompetenciesTechnical CompetenciesAutomotive Knowledge* Strong understanding of automotive systems and repair processes.* Understanding of emerging technologies such as EV, Hybrid, and ADAS systems.Direct Training* Course delivery.* Classroom Training for Technicians.* Practical workshop training for Technicians.* Technician Skill Assessment and Certification.Instructional Design* Adult learning principles.* Curriculum development.* Training needs analysis.* Competency-based learning design.Content Development* Technical writing.* Training material development.* Assessment design.* Multimedia content creation.Digital Learning* LMS administration.* E-learning authoring tools.* Video and digital content development.Behavioural CompetenciesCommunication* Excellent written and verbal communication skills.* Ability to explain complex technical concepts in a clear and engaging manner.Stakeholder Management* Builds strong relationships with technical experts, management, and operational teams.Customer Focus* Demonstrates a strong understanding of customer experience principles.Planning and Organizing* Manages multiple projects and deadlines effectively.Innovation* Develops creative and engaging learning solutions.Attention to Detail* Produces accurate, high-quality learning materials with strong version control.Problem Solving* Identifies learning gaps and develops practical solutions.Adaptability* Responds effectively to changing technology, products, and business requirements.Key Performance Indicators (KPIs)* Training programs developed and launched according to plan.* Number of technical training courses created or updated.* Number of customer service training courses created or updated.* Technician certification and competency ac Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design Industries Transportation, Logistics, Supply Chain and Storage

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Information Developer

Arm Remote
Linkedin (UK)

Job ID 2026-18974 Date posted 01/09/2026 Location Cambridge, United Kingdom Category Technical WriterJob OverviewAre you passionate about creating exceptional content experiences and curious about how sophisticated technologies come together?We are seeking a dedicated Information Developer to join our Silicon Tech Comms team. This captivating opportunity goes beyond creating documentation. You will define how users discover, understand, and adopt telemetry capabilities by bringing together content strategy and architecture, user experience, and tooling into a cohesive vision.Working across engineering, product management, support, and user experience teams, you will help ensure that we all pull in the same direction to deliver a consistent and effective customer experience.You will be joining a new collaborative team, shaping our vision of engaging content built using innovative approaches.ResponsibilitiesImplement the content strategy and information experience for Arm Telemetry.Partner with engineers, product managers, and domain experts to understand user needs and shape content that delivers measurable value.Drive alignment across content, tooling, and product teams, helping establish scalable structured content approaches that reduce duplication and improve consistency.Champion modern information development and AI-enabled documentation-as-code practices and mentor others through influence and technical leadership.Be comfortable and deliver in a fast-moving engineering environment where requirements, priorities, and organizational structures continue to evolve.Work across architecture, hardware design, software, validation, product management, and leadership teams to gather information, reconcile differing viewpoints, and drive documentation efforts forward even when decisions are still being formed.Key Skills And CompetenciesFamiliarity with user-centred content design, information architecture, and developer or customer experience.Comfortable working with docs-as-code and content tooling, including Git-based workflows.Strong problem-solving skills, with a pragmatic approach to explore technologies, investigate problems, and recommend improvements.Influence without direct authority across multiple teams and fields to balance user requirements and business objectives.Experience working closely with hardware and software engineers on complex technical topics.Have built relationships and credibility across technical and non-technical teams.Have operated effectively with incomplete information and evolving requirements.Nice To HaveExperience in telemetry, performance analysis, or related domains.Awareness of Arm technologies, silicon, and software development ecosystems.Knowledge of structured authoring, componentised content models, and content reuse strategies.You might have a relevant degree or post-grad qualification — but it’s not crucial. We value strong experience in Technical Communications or Information Development just as much.Most important is your ability to learn fast, grow in the role, and share your experience and knowledge with the team.Reasonable AccommodationsWe are committed to crafting an inclusive working environment. If you need any reasonable adjustments during the recruitment process or to perform the role, we will work with you to understand and support your needs.In ReturnThis role offers the opportunity to cultivate a strategic area of Arm's developer experience and influence how users interact with telemetry technologies across the ecosystem.Additional InformationPlease note this role does not meet the eligibility requirements for sponsorship, and therefore the successful candidate must have the right to work in the UK without relying on sponsorship by Arm.Accommodations at ArmAt Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please emailHybrid Working at ArmArm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.Equal Opportunities at ArmArm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Salary Range£57,900 - £78,400 per year Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Semiconductor Manufacturing, Software Development, and Computer Hardware Manufacturing

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Technical Author

ALTEN Remote
Linkedin (Netherlands)

Technical Author - Enschede (Hybrid) - ALTENThe PositionAs part of our continued growth, we are looking for a Technical Author to join our team and contribute to ongoing client projects.As a technical author your main tasks will include :Being responsible for all customer-oriented technical documentation.Developing technical user documentation for our high-tech products.Collecting technical information, researching technical specifications, and consulting specialists across the organization.Testing procedures on actual systems to ensure accuracy.Writing and maintaining clear, concise text for Operator Manuals, Maintenance Manuals, and System Manuals in S1000D/XML format.Collaborating closely with internal departments to ensure documentation reflects current product configurations.Ensuring compliance with the S1000D documentation standard and other relevant regulations.Contributing to the continuous improvement of authoring processes and documentation quality.Your ProfileDutch security clearance is required due to work in the defense sector. Only candidates who meet government eligibility requirements for this screening will be considered.Bachelor’s or master’s degree in electrical or mechanical engineering or a relevant technical field.Minimum of 4 years of experience in technical authoring, preferably in an industrial or defense-related context.Knowledge and experience with industry standards such as S1000D or DITA is a plus.Knowledge/experience in the field of Simplified Technical English (STE) is a plus.Strong technical background in electrical and/or mechanical engineering.Ability to interpret and explain complex systems and procedures clearly and accurately.Experience in the naval or military industry is an advantage.Knowledge of structured data documentation (XML) and experience with CSDB/CMS.Experience with authoring tools such as WebX (preferred), Arbortext, Oxygen XML Editor, or AuthorIT.Ability to lead documentation projects from start to finish.Ability to work independently, take initiative, and collaborate effectively in a team.About ALTENALTEN is a world leader in engineering and technology consulting, with over 57,700 employees in more than 30 countries. We support major companies in their innovation, R&D, and digital transformation projects across sectors such as automotive, aerospace, energy, finance, life sciences, and telecommunications.Present in the Netherlands for over 20 years, ALTEN operates from its offices in Eindhoven, Capelle aan den IJssel, Apeldoorn, Groningen and Amstelveen. Today, with a team of 600+ consultants, ALTEN offers a wide range of expertise across Engineering and IT fields. From Automotive to Railway, and Defence to Aeronautics, our experts deploy their knowledge to provide innovative solutions in a dynamic and forward-thinking environment.Ready for a new challenge?Apply now and take part in innovative and impactful projects at ALTEN! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

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Designer Educacional

Grupo Acelerador Remote
Linkedin (Brazil)

O Grupo Acelerador, referência nacional em educação empreendedora, programas imersivos e experiências de aprendizagem de alto impacto, está em busca de um(a) Designer Multimídia para dar vida visual e audiovisual às experiências educacionais que entregamos aos nossos clientes.Buscamos alguém com olhar criativo, técnico e estratégico, que una design gráfico, vídeo e motion para transformar conteúdo em experiências visuais de impacto, do planejamento à execução ao vivo em nossos eventos. 🚀🧭 O que você vai fazer no dia a dia:Criar apresentações (PPTs) corporativas para trainers, mentores e palestrantes, com estrutura visual estratégica e alinhada à identidade da marca.Editar vídeos para imersões, eventos e conteúdos educacionais, incluindo ajustes e cortes ao vivo durante a execução.Aplicar motion design em vídeos, slides e materiais de apoio.Criar e tratar peças gráficas (materiais impressos, telas, backdrops, sinalização visual) para eventos e projetos da área de Educação.Curar e produzir BGs e trilhas sonoras para vídeos e apresentações.Acompanhar eventos do bastidor à execução, resolvendo demandas visuais em tempo real.Colaborar diretamente com mentores, trainers e o time de Educação para transformar conteúdo em material visual claro e impactante.Manter organização e padronização dos arquivos e materiais visuais da área.Atuar em múltiplos projetos simultaneamente, garantindo prazo e qualidade nas entregas.Manter-se atualizado(a) sobre tendências em design, motion e produção audiovisual.Requisitos📝 O que buscamos em você:Experiência comprovada com design gráfico, edição de vídeo e/ou motion design.Domínio do Pacote Adobe (Photoshop, Illustrator, Premiere e After Effects).Conhecimento avançado em criação de apresentações (PowerPoint, Canva ou similar) com apelo visual corporativo.Forte atenção aos detalhes, organização e gestão de múltiplos projetos.Capacidade de resolver demandas visuais sob pressão, inclusive durante eventos ao vivo.Disponibilidade para acompanhar eventos presenciais, inclusive fora do horário comercial quando necessário.DiferencialExperiência prévia em produção de eventos corporativos ou imersões.Conhecimento em captação (câmera, áudio e iluminação).Vivência com storytelling visual aplicado a conteúdo educacional.Conhecimento em edição/curadoria de trilhas sonoras (BGs).BenefíciosAcademia 24hAcelera Saúde - Acompanhamento individualizado com nutricionista, totalmente gratuito para colaboradores.Café da Manhã e da TardeConvênio Médico e OdontológicoBonificação anual.Benefício Flexível para Alimentação e Locomoção.Acelera Colaborador - Participação em imersões exclusivas da empresaPsicólogos ParceirosRestaurante ParceiroE muito mais! No Grupo Acelerador, a gente cuida da sua jornada dentro e fora da empresa. 🧡 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Education Administration Programs

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Technical Writer & Trainer (m/w/d)

T-Systems International Remote
Linkedin (Germany)

T-Systems International GmbH Bei T-Systems bieten wir unseren Geschäftskunden die richtigen Systemlösungen für ihr digitales Business. Mit unserem Portfolio stellen wir sicher, dass digitale Transformation Komplexität reduziert, Kosten einspart und die alltägliche Arbeit erleichtert. Unsere Schwerpunkte sind Konnektivität, Digital, Cloud & Infrastruktur sowie Sicherheit - Let's power higher performance!AufgabenbeschreibungAls erfahrener Technischer Redakteur & Trainer (m/w/d) mit 7-10 Jahren Berufserfahrung sind Sie maßgeblich daran beteiligt, komplexe Technologien verständlich und nutzbar zu machen. In dieser Vollzeitposition leiten Sie die Erstellung klarer, umfassender Technischer Dokumentationen und konzipieren wirkungsvolle Trainingsprogramme. Ihre Expertise in didaktischer Aufbereitung, Content-Management und agilem Projektmanagement stellt sicher, dass unsere internen und externen Zielgruppen effizient und effektiv das benötigte Wissen erlangen. Sie setzen Ihre ausgeprägten Fähigkeiten in Zielgruppenanalyse, Terminologiemanagement und E-Learning-Autorentools ein, um unsere Teams und Partner durch zugängliche Informationen und ansprechende Lernerlebnisse zu stärken.Entwicklung, Organisation und Pflege technischer Dokumentationen für Open-Source-Cloud-Komponenten, darunter APIs, Bereitstellungsanleitungen und BenutzerhandbücherErstellen von API-Dokumentationen, Entwicklerhandbüchern, Architekturübersichten und CLI-ReferenzenErstellung von Runbooks für den operativen Betrieb der PlattformKonzeption und Durchführung von Schulungen und Train-the-Trainer-Programmen (Enablement-Module)Entwicklung von Schulungskonzepten für Kubernetes-basierte Cloud-InfrastrukturUmsetzung von Documentation-as-Code-Praktiken mit Versionskontrolle (Git), CI/CD-Integration und automatisierten Build-ProzessenProfilErfahrung in der Entwicklung, Organisation und Pflege technischer Dokumentationen für Open-Source-Cloud-Komponenten, einschließlich APIs, Bereitstellungsanleitungen, BenutzerhandbüchernAusgeprägte Fähigkeit, komplexe Cloud- und Netzwerkkonzepte klar und prägnant zu erklärenErfahrung im Verfassen von API-Dokumentationen, Entwicklerhandbüchern, Architekturübersichten und CLI-ReferenzenVertrautheit mit Documentation-as-Code-Praktiken – Versionskontrolle (Git), CI/CD-Integration und automatisierte BuildsVerständnis von Cloud-Infrastruktur und Virtualisierungstechnologien (KVM, Container, Kubernetes)Erfahrung in der Konzeption und Durchführung von technischen Schulungen und TrainingsmaterialienDeutschkenntnisse auf muttersprachlichem Niveau sowie sichere Englischkenntnisse in Wort und SchriftIhre WirkungSie nutzen Ihre Expertise in Virtualisierungstechnologien wie KVM, Containern und Kubernetes, um IT-Umgebungen so zu gestalten, dass sie skalierbar, zuverlässig, effizient und einfach wartbar sind.Must-Have SkillsFundierte Erfahrung in der Technischen Dokumentation komplexer IT-, Cloud- oder PlattformlösungenSehr gutes Verständnis von Linux-, Container- und Kubernetes-UmgebungenSicherer Umgang mit Git und modernen Code-VersionierungssystemenErfahrung mit CI/CD-Pipelines, z. B. Jenkins oder GitLab CIGute Python-Kenntnisse für Automatisierung und dokumentationsnahe WorkflowsErfahrung in der Erstellung von API-Dokumentationen, Runbooks, Entwicklerhandbüchern und ArchitekturübersichtenPraktische Anwendung von Documentation-as-Code- und DevSecOps-PrinzipienErfahrung in der Konzeption und Durchführung technischer SchulungenRoutine in agilen Arbeitsmethoden und ProjektstrukturenNice-to-Have SkillsErfahrung mit Helm ChartsKenntnisse in Virtualisierungstechnologien wie KVMErfahrung mit XML / DITAKenntnisse in Content-Management-SystemenUmgang mit E-Learning-AutorentoolsErfahrung im TerminologiemanagementKenntnisse in Train-the-Trainer- oder Enablement-FormatenWas wir bietenFlexible Arbeitsmodelle: Gestalte deinen Arbeitsalltag mit flexiblen Arbeitszeiten und Home-Office-Optionen, die zu deinem Leben passen.Individuelle Entwicklung: Profitiere von vielfältigen Weiterbildungs- und Karrieremöglichkeiten, die dich fachlich und persönlich voranbringen.Work-Life-Balance: Wir unterstützen dich aktiv dabei, Beruf und Privatleben harmonisch zu vereinen.Modernes Arbeitsumfeld: Arbeite in einer inspirierenden Umgebung mit modernster Ausstattung und ergonomischen Arbeitsplätzen.Starker Teamgeist: Werde Teil eines kollegialen Teams, das Wert auf Zusammenhalt, gegenseitige Unterstützung und regelmäßige gemeinsame Events legt.Attraktive Vergütung: Ein leistungsgerechtes Gehaltspaket und zusätzliche Benefits warten auf dich.Gesundheitsförderung: Dein Wohlbefinden ist uns wichtig – mit verschiedenen Angeboten zur Gesundheitsprävention und -förderung.Diese Stelle ist auch in Teilzeit möglich.Schwerbehinderte Menschen werden bei gleicher Eignung vorrangig berücksichtigt.https://www.xing.com/companies/deutschetelekomaghttps://www.linkedin.com/company/telekomNone None Show more Show less Seniority level Mid-Senior level Employment type Part-time Job function Marketing, Public Relations, and Writing/Editing Industries Telecommunications

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