DITA & Structured Authoring Jobs

Positions requiring expertise in DITA, XML, topic-based authoring, and Component Content Management Systems (CCMS).

163 Active Positions • Verified direct ATS & curated feeds

Technischer Redakteur (m/w/d)

Schmitt Engineering • Remote
Linkedin (Germany)

Als mittelständisches Unternehmen und verlässlicher Partner der Industrie liefert Schmitt Engineering umfassende technische Expertise. Unsere Tätigkeiten erstrecken sich entlang der Prozesskette von der Planung und Projektierung über die Entwicklung und Konstruktion bis hin zur Fertigung, Montage und Inbetriebnahme.Ist Technik auch Ihre Leidenschaft? Dann werden Sie Teil unseres Teams und entwickeln mit uns die Zukunft.Ihre Aufgaben:Übernahme redaktioneller Aufgaben in der technischen Dokumentation und NutzungsinformationLeitung von Projekten zur Erstellung, Weiterentwicklung und Pflege von NutzungsinformationenUnterstützung bei der Migration auf ein neues Component Content Management System (CCMS)Bearbeitung aller Phasen der Dokumentationsentwicklung – von der Anforderungsdefinition bis zum DokumentationsdesignErstellung und Weiterentwicklung technischer Dokumentationen unter Berücksichtigung relevanter StandardsGestaltung und Strukturierung von Informationsarchitekturen und WissensmodellenAnwendung von Methoden des Knowledge Modelings und WissensgraphenSicherstellung einer konsistenten und zielgruppengerechten NutzungsinformationZusammenarbeit mit Fachbereichen und Projektteams zur Optimierung von DokumentationslösungenIhr Profil:Abgeschlossenes Studium im Bereich Ingenieurwesen, eine Ausbildung als Technischer Redakteur oder Techniker Einschlägige Erfahrung in der technischen Dokumentation und redaktionellen Prozessen, idealerweise mit Projektleitungs- oder KoordinationserfahrungKenntnisse in Information Architecture, Knowledge Modeling und WissensgraphenErfahrung mit SIPS+, idealerweise Kenntnisse im SIMATIC-UmfeldKenntnisse der Norm IEC/IEEE 82079-1Sehr gute Kenntnisse in MS OfficeSehr gute Deutsch- und Englischkenntnisse in Wort und SchriftHinweis:Wir setzen für diese Position gute Deutschkenntnisse auf mindestens B2-Niveau voraus, da Deutsch unsere Unternehmenssprache ist.Wir bieten Ihnen folgende Benefits:Übertarifliche Vergütungsstruktur, Urlaubs- und Weihnachtsgeld, betriebliche AltersvorsorgeUnbefristeter Arbeitsvertrag30 Tage UrlaubFlexible Arbeitszeitmodelle und Homeoffice-MöglichkeitenMitarbeiter-EmpfehlungsprogrammMitarbeitereventsÜber 30 Jahre Know-how und abwechslungsreiche Projekte in HochtechnologiebranchenSenden Sie uns bitte Ihre kompletten Bewerbungsunterlagen unter Angabe des frühestmöglichen Eintrittstermins und Ihrer Gehaltsvorstellung. Show more Show less Seniority level Associate Employment type Full-time Industries Engineering Services

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Technical Writer / CCMS Specialist

Terberg Tractors Belgium • Remote
Linkedin (Netherlands)

Als Technical Writer / CCMS Specialist speel je een belangrijke rol in de verdere professionalisering en digitalisering van onze technische documentatie. Je geeft richting aan de ingezette transitie en zorgt voor de ontwikkeling, borging en tijdige oplevering van hoogwaardige product- en servicedocumentatie.Over de afdelingBinnen de context van sterke technologische en organisatorische ontwikkeling binnen de organisatie speelt de documentatieafdeling een cruciale rol. Door onder andere elektrificatie, toenemende klant specifieke configuraties en strengere wet en regelgeving neemt de complexiteit van onze producten toe. Documentatie is hierdoor niet langer uitsluitend een eindproduct, maar vormt een essentieel onderdeel van de aftersalesorganisatie en de volledige productlevenscyclus. Goed gestructureerde en betrouwbare documentatie ondersteunt onderhoudsprocessen, onderhoudscontracten, predictive maintenance en verhoogt de efficiëntie bij klanten en serviceorganisaties. Tegelijkertijd groeit het belang van hoogwaardige, digitale en klantgerichte product- en servicedocumentatie.De documentatieafdeling bevindt zich momenteel in een transitie naar een toekomstgerichte, schaalbare en professioneel geborgde manier van werken. Binnen deze ontwikkeling wordt nadrukkelijk ingezet op digitalisering, standaardisatie en het toepassen van innovatieve technologieën.Voor het verder ontwikkelen, aansturen en borgen van deze transitie zoeken wij een daadkrachtige en verbindende Technical Writer / CCMS Specialist. In deze rol zal je je onder anderen richten op het inzetten van digitalisering, standaardisatie en innovatieve technologieën oplossingen zoals CCMS-oplossingen, AI-ondersteunde contentontwikkeling en digitale informatievoorziening zoals bijvoorbeeld QR-codes.Wat ga je doen?Als Technical Writer / CCMS Specialist speel je een belangrijke rol in de verdere professionalisering en digitalisering van onze technische documentatie. Jij helpt PTC Arbortext binnen Terberg te implementeren, optimaal in te richten en continu verder te ontwikkelen.Je kijkt met een frisse blik naar onze documentatie: hoe kunnen we informatie slimmer opbouwen, beheren, hergebruiken en beschikbaar maken? Je werkt onder andere met modulaire content, documentstructuren, templates en versiebeheer. Ook denk je mee over nieuwe manieren om technische informatie digitaal toegankelijk te maken, bijvoorbeeld via QR-codes op onze voertuigen.Wat deze functie bijzonder maakt, is de combinatie van vernieuwing en praktijk. Je bedenkt nieuwe oplossingen en werkwijzen, maar steekt ook zelf de handen uit de mouwen. Je schrijft en verbetert manuals, verzamelt technische informatie, brengt documentatie logisch samen en maakt publicaties gereed voor digitale distributie, vertaling en drukwerk.Kortom: je zorgt ervoor dat onze technische informatie niet alleen klopt en compleet is, maar ook slim is opgebouwd, eenvoudig herbruikbaar en precies daar beschikbaar waar onze klanten en collega’s die nodig hebben.Jouw Belangrijkste WerkzaamhedenImplementeren, inrichten en verder ontwikkelen van PTC Arbortext;Opzetten en onderhouden van templates, documentstructuren en publicatieformats;Ontwikkelen van een modulaire werkwijze voor hergebruik van content;Schrijven en actualiseren van gebruikershandleidingen, onderhoudsmanuals en technische instructies;Verzamelen en vertalen van technische informatie naar duidelijke documentatie;Organiseren en beheren van documenten, afbeeldingen, versies en vertalingen;Voorbereiden en controleren van documentatie voor digitale publicatie en drukwerk;Meedenken over digitale documentatie, waaronder het beschikbaar stellen via QR-codes;Signaleren en doorvoeren van verbeteringen in documentatieprocessen;Verminderen van handmatig werk, dubbele invoer en onnodige processtappen;Ondersteunen van collega’s bij het gebruik van Arbortext en nieuwe werkwijzen.Wie ben je en wat breng je mee?Je bent een ervaren Technical Writer die strategie en uitvoering weet te combineren. Je denkt vooruit, neemt initiatief en zet ideeën om in praktische oplossingen. Tegelijkertijd steek je graag zelf de handen uit de mouwen.Verder Beschik Je OverHBO werk- en denkniveau, bij voorkeur met een technische achtergrond;Ervaring als Technical Writer of technisch documentatiespecialist;Aantoonbare praktische ervaring met PTC Arbortext is een pre;Ervaring met structured authoring en modulaire documentatie;Ervaring met het schrijven van technische manuals en instructies;Kennis van documentbeheer, versiebeheer en publicatieprocessen;Affiniteit met automotive, voertuigen of machinebouw;Een goede beheersing van de Nederlandse en Engelse taal;Een praktische, gestructureerde en verbetergerichte werkwijze;Goede communicatieve vaardigheden en het vermogen om actief informatie op te halen bij verschillende afdelingen.Wat bieden wij jou?Als collega van Terberg krijg je een mooie functie bij een van de belangrijkste en grootste maakbedrijven van Nederland. We werken van maandag tot en met vrijdagmorgen, vrijdagmiddag ben je vrij. De sfeer in ons familiebedrijf is prettig en je gaat aan de slag binnen een gemotiveerd team. Wij houden ervan als je meedenkt en naar je ideeën wordt altijd geluisterd. Vakinhoudelijk bijblijven vinden we van belang, je hebt toegang tot vele opleidings- en doorgroeimogelijkheden via de Terberg Academy. Bij deze baan hoort een goed arbeidsvoorwaardenpakket en we volgen de cao Metaal en Techniek.Is dit jouw droombaan?Laat het ons weten en solliciteer via de vacature! Mocht je meer informatie over het bedrijf of functie(inhoud) willen, dan kun je contact opnemen met Dennis Langerak (System Group Manager) of Diederik Stratenus (Recruitment Business Partner) via ons algemene nummer (0348) 45 92 11.Terberg Special Vehicles is wereldwijd actief in de ontwikkeling, productie en service van speciale voertuigen. Als familiebedrijf staan we voor onze mensen, en dat al meer dan 150 jaar! Innovatie is onze kracht en duurzaamheid ons antwoord. Zo investeren wij al sinds 2014 in elektrisch aangedreven voertuigen en testen we volop met waterstof. Wij willen op een verantwoorde manier omgaan met onze omgeving, zodat ook toekomstige generaties een goed leven kunnen hebben op onze planeet. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Automation Machinery Manufacturing

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Manager, Technical Writing

KLA • Remote
Linkedin (India)

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.Group/DivisionThe KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.Key ResponsibilitiesOperational LeadershipDefine and drive the Technical Publications operations aligned with the organization’s objectives, and PLC requirements.Establish, maintain, and support documentation process, including:PLC documents exit criteriaStandards for authoring, review, approval, and publishingAlignment with KLA Technical Publications Style Guide and information modelsRepresent Technical Publications in LKS Governance Councils, NPI forums, and leadership reviews.Drive cross‑division alignment to ensure consistent documentation practices and reuse.People LeadershipLead, coach, and develop Technical Publications Leads.Own talent strategy: hiring, succession planning, capability development, and role clarity across Tech Pubs teams.Establish clear goals, KPIs, and performance expectations aligned with business priorities.Build and sustain a culture of quality, accountability, continuous improvement, and customer focus.Delivery, Quality & PLC ExecutionEnsure on‑time and high‑quality documentation delivery for:New Product Introduction (NPI)Sustaining engineeringServices, Customer manuals, and Software upgrade proceduresEnforce adherence to PLC documentation requirements and phase‑exit criteria.Ensure documentation is audit‑ready, accurate, and compliant with safety, regulatory, and corporate quality standards.Operational Excellence & MetricsDefine and track Tech Pubs operational metrics, such as:On‑time delivery vs PLC milestonesQuality and rework trendsContent reuse efficiencyProvide regular status and risk reporting to senior leadership.Minimum QualificationsBachelor’s/master’s degree in engineering /physics/mathematics.10+ years of experience in Technical Publications / Product Documentation in complex engineering environments.2+ years of people leadership experience, including managing large global teams.Hands‑on experience with CCMS, DITA, information modeling, and content reuse strategies.Excellent stakeholder management and executive communication skills.About KLAWe provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.Use of AI Statement At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Semiconductor Manufacturing

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Senior AI Technical Writer

Sphera • Remote
Linkedin (India)

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.Senior AI Technical WriterAbout The RoleYou will write and maintain our technical documentation. You will also build the AI workflows that make documentation faster to produce. This role blends strong writing skills with hands-on AI skills. You will use tools like Claude to draft, check, and publish content — cutting the time it takes to go from idea to published doc, without losing quality.What You'll DoWrite and Maintain DocsWrite and update user guides, help articles, release notes, and process docs.Keep content clear, correct, and consistent with our style guide.Work with engineers and subject matter experts to gather the right source material.Build and Run AI WorkflowsSet up and manage AI tools in Azure DevOps and related platforms (Claude, Copilot Studio, Power Platform, Azure AI Services).Write and refine prompts and agent instructions that generate first-draft content.Check AI-generated content for accuracy, completeness, and consistency before it publishes.Track how much time AI saves, and report on it.Improve the ProcessFind steps in the writing and development process that AI can speed up.Build a docs-as-code workflow, so documentation gets written alongside the code, not after it.Set up context-sensitive help early in development, not at the end.Test new formats, like AI-generated videos or product tours.Work With OthersPartner with technical writing leads, SMEs, QA, and dev teams.Help other writers and teams adopt AI tools and new workflows.Document your own processes, so others can follow them.What You NeedA bachelor's degree in English, Technical Communication, Computer Science, or a related field. Equivalent experience works too.5+ years writing technical docs, doing QA, or working in software development.Hands-on experience with Azure DevOps: pipelines, workflows, and AI integrations.Hands-on experience with an AI platform like Claude, Copilot Studio, or Azure AI Services — real production use, not casual use.Experience improving technical workflows.Nice to HaveExperience writing prompts or building AI agents, ideally paired with a specific technical domain.Experience checking AI output for errors and building a review process around it.Basic scripting or API experience.Experience with docs-as-code, DITA, XML, or a content management system.Experience working across multiple products or business areas.Other SkillsYou think in systems and look for ways to automate work.You catch errors. AI drafts still need a human check, especially for anything safety-critical.You learn new tools and products fast.You can turn a messy SME conversation into clear, structured docs.You communicate well, in writing and out loud.You're comfortable in a fast-moving, remote-first team.Sphera is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting

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ATRIBUIÇÕES: Desenvolver, redigir e diagramar a documentação do produto, incluindo manuais de operação, guias rápidos, notas de aplicação e especificações técnicas; Elaborar etiquetas de produtos, contendo informações técnicas, esquemas de ligação, informações de segurança, identificação e códigos de barras, assegurando a conformidade com normas técnicas aplicáveis; Elaborar e editar ilustrações técnicas, como: diagramas, fluxogramas, screens hots e imagens para simplificar informações complexa…

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REDATOR TÉCNICO – ENGENHARIA E DESENVOLVIMENTO

Enterprise • Canoas
Adzuna (BR)

Desenvolver, redigir e diagramar a documentação do produto, incluindo manuais de operação, guias rápidos, notas de aplicação e especificações técnicas; Elaborar etiquetas de produtos, contendo informações técnicas, esquemas de ligação, informações de segurança, identificação e códigos de barras, assegurando a conformidade com normas técnicas aplicáveis; Elaborar e editar ilustrações técnicas, como: diagramas, fluxogramas, screens hots e imagens para simplificar informações complexas e enriquece…

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Online Curriculum Design Consultant: Building Local Protection Networks

Nonviolent Peaceforce • Switzerland
Himalayas Tech

Terms of ReferenceConsultancy: Development of an Online Training Curriculum on Building Local Protection NetworksPosition title: Online Curriculum Design Consultant: Building Local Protection NetworksOrganisation Nonviolent Peaceforce (NP): Unarmed Civilian Protection (UCP) AcademyReporting line: UCP Academy ManagerDuty station: Remote (home-based); no travel foreseenContract period: 1 November 2026 – 31 December 2026Level of effort: 20 working days within the contract periodMaximum budget: CHF 8,000 (all-inclusive, equivalent to CHF 400 per working day)1. BackgroundNonviolent Peaceforce (NP) is an international civilian protection organisation that works alongside local communities to prevent violence and build sustainable peace through unarmed civilian protection (UCP). Building and accompanying local protection networks is one of the core methodologies of NP field operations worldwide.NP’s UCP Academy is the organisation’s learning platform, designed to make UCP practice accessible to practitioners, communities, civil society organisations, policymakers and academics. NP is expanding the Academy’s course catalogue and seeks a consultant to design a training curriculum on building local protection networks, grounded in NP field practice and current UCP scholarship. The curriculum will subsequently be digitalised and hosted as an online course on the UCP Academy website. The consultant is responsible for producing a ‘digitalisation-ready’ curriculum, not for the technical build.2. ObjectiveTo develop a complete, practice-based and pedagogically sound training curriculum on building local protection networks, ready for digitalisation and delivery through the UCP Academy platform.3. Scope of workUnder the direct supervision of the UCP Academy Manager, the consultant will: Conduct a short inception review of existing NP internal guidance, training materials, field tools and relevant external literature on local protection networks and community-based protection. Consult NP field teams (through remote interviews and/or focus group discussions across a representative sample of country programmes) to capture field-tested practice, tools, case examples and lessons learned and to validate the draft curriculum content. Engage with academic partners, in particular the Creating Safer Space initiative at Aberystwyth University, to ensure the curriculum reflects current UCP research, terminology and evidence and to identify opportunities for reciprocal use of research outputs. Design the curriculum architecture: learning pathway, modules and sessions, learning objectives, estimated learning time, sequencing and prerequisites. Develop module content: session outlines, facilitator/narration scripts or content notes, case studies drawn from NP field experience, exercises and reflection prompts, and a suggested reading and resource list. Design assessment and learner engagement elements: knowledge checks, end-of-module quizzes, a final assessment, and criteria for course completion or certification. Present the draft curriculum in a validation session with the UCP Academy Manager and other relevant stakeholders, and integrate consolidated feedback into the final version. 4. Deliverables Inception note: methodology, consultation plan, annotated curriculum outline. Consultation report: key findings from NP field teams and academic partners. Draft curriculum package with modules, content, exercises and assessments. Validation session and consolidated feedback matrix. Final curriculum package plus digitalisation guidance note and resource list. All deliverables shall be submitted in English, in editable formats (Word and, where relevant, PowerPoint or Excel). All materials produced remain the intellectual property of Nonviolent Peaceforce.5. Required qualifications and experience Advanced university degree in peace and conflict studies, international relations, international humanitarian law, education or a related field. Demonstrated, substantive knowledge of unarmed civilian protection, including protection networks, early warning and early response, and community-based protection, is a requirement. Prior work with NP or comparable UCP actors is a strong asset. At least five years’ experience designing adult learning curricula, preferably for online or blended delivery. Proven ability to translate field practice into accessible learning content, and experience working with both operational teams and academic partners. Ability to work independently, remotely and across multiple time zones. 6. Reporting and working arrangementsThe consultancy is fully remote. The consultant reports directly to the UCP Academy Manager, with a check-in at inception, weekly progress calls and written approval of each deliverable. The consultant uses their own equipment and software. NP facilitates introductions to field teams and academic partners and provides existing resources available. Case material drawn from field operations is handled under NP confidentiality and do-no-harm requirements: sensitive examples must be anonymised or cleared before use.7. Budget and paymentThe maximum available budget is CHF 8,000, inclusive of all fees, taxes and incidental costs, for a maximum of 20 working days. Payment is made in 2 instalmendts: 25% upon signing of contract and 75% upon completion (with written approval) of assignment. The consultant is responsible for any tax requirements in their country.8. ApplicationWe strongly encourage applicants to carefully review the job description before submitting their application and ensure they meet the essential requirements. Candidates meeting the above requirements are requested to submit the following, through our website, detailing their experience and how they qualify for the role. Incomplete applications will not be considered: CV.Short technical proposal (maximum three pages) outlining approach and indicative module structure.Relevant work sample and an all-inclusive daily rate. The closing date for applications is Thursday, 8 October, 2026.This is on a rolling basis. Candidates may be selected before the closing date apply early.As part of the recruitment process, shortlisted candidates may be asked to complete a technical assignment before participating in an interview.SPECIAL NOTICENonviolent Peaceforce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.Nonviolent Peaceforce acknowledges the duty of care to safeguard and promote the welfare of employees, contractors, volunteers, interns, communities we work with, and other stakeholders and is committed to ensuring safeguarding practice reflects statutory responsibilities and government guidance and complies with best practices in the Humanitarian and Development sector.NP expects all staff and volunteers to share this commitment through our code of conduct. We prioritise ensuring that only those who share and demonstrate our values are recruited to work for us.The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. NP also participates in the InterAgency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.NO FEE We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check whether the role you are interested in is posted here on our website.Originally posted on Himalayas

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25 anni di esperienza. 1.400 persone. La nostra specialità è dare valore all’informazione di prodotto. In STAR7 affianchiamo aziende internazionali lungo tutto il ciclo di vita del prodotto, dall’ingegneria al post-vendita, integrando competenze tecniche, contenuti, tecnologie e servizi linguistici. Lavoriamo al fianco di clienti in settori industriali complessi, trasformando la conoscenza di prodotto in soluzioni concrete, accessibili e utili per ogni fase del business. Entrare in STAR7 signif…

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Technical Writer – Documentation & localisation

Achieve Regulatory Compliance • Remote
Linkedin (South Africa)

Role: Technical Writer – Documentation & localisationRole summaryAt EPI-USE Labs, our documentation team writes, edits, reviews and formats technical documentation for EPI-USE Labs products and services. We also manage translations for documentation and in-product text. We aim to help clients, partners and colleagues understand how to use our products effectively.We need a detail-oriented Technical Writer to refine our technical documents and in-product online help documentation. You will improve clarity, fix grammar, and ensure correct tone. You'll work closely with developers and other teams to keep documentation accurate, while ensuring that text and formatting comply with our in-house language styles, templates and branding. You’ll help manage translation projects for global users. You will also use AI writing tools to speed up workflows and bring new ways of working to an established team.Key responsibilitiesEditing and writingReview, edit and format complex technical manuals, software guides, articles, and related documentation for various EPI-USE Labs products.Write clear technical content from rough software engineering notes.Review and edit in-product help documentation.Liaise with software engineers, consultants, and managers in creating and updating material.Review, edit and format other non-technical documentation from time to time.Ensure that all text matches our preferred language style, and that all documents comply with our branding and formatting styles.Manage documentation access and storage.AI integrationUse AI text tools to draft, summarise, and translate content faster.Review AI-generated text to fix errors, apply corporate styling, and remove robotic phrasing.Build, test, and refine AI-assisted workflows for documentation tasks that the wider team can adopt.Translation and localisationCo-ordinate translation projects, both internal AI-driven projects and with global freelance linguists and agencies.Work with native-language speakers to ensure that translations are technically accurate, consistent and culturally appropriate. Maintain glossaries and writing style guides for different languages and regions.Required Skills And QualificationsLogical and analytical mindset, with an impeccable grasp of English grammar, and the ability to write in plain language.Experience in technical writing/editing and proofreading.Technical skills with exposure to software development and IT.Experience of using AI tools for improving workflows.Ability to collaborate with colleagues in different functional areas and levels.Bachelor's degree or higher in a STEM or similar technical field like Computer Science, or in another field but with equivalent practical technical experience.Experience with Microsoft Office and the Google Suite, especially MS Word and Google Docs.The following would be an advantageEnglish as your mother tongue and first language.Additional qualifications or accreditation for writing or editing English.Ability to understand Afrikaans and/or fluency in another language.Past involvement in localisation or managing multilingual workflows.Exposure to SAP software.Creating custom AI shortcuts or AI agents.Knowledge of markup languages (like Markdown or HTML).Contact usIf you are interested in applying for this position, please send your CV or request for further information to careers@labs.epiuse.comAbout EPI-USE LabsWith over 42 years of experience, EPI-USE Labs is a global company providing software solutions and managed services to over 1,900 clients across 50 countries. We help our clients transform their SAP® landscapes, and optimize the performance, management and security of their SAP and SAP SuccessFactors® systems. We simplify and speed up landscape and test data management, enable data security, privacy and compliance, provide efficient cloud solutions and managed services, deliver effective HCM solutions and much more.EPI-USE Labs has an inspirational culture, values which keep us connected and a central focus on our clients.EPI-USE Labs is a member of Group Elephant, which employs over 4,200 people and is largely employee-owned. Group Elephant also owns and funds a non-profit entity called Elephants, Rhinos & People (ERP) focusing on the preservation of at-risk elephants and rhinos through the economic upliftment of rural people in areas adjacent to these threatened species.For more information, visit epiuselabs.com.Share This Vacancy:LinkedIn Twitter Copy to clipboardAt a glanceEssential experience: Bachelor’s degree (or higher)Location: Pretoria, South Africa (hybrid: office and remote)Share This Vacancy:LinkedIn Twitter Copy to clipboardSubmit your applicationIf you are interested in applying for this position, please send your CV or request for further information to careers@labs.epiuse.comPlease make sure you attach your latest CV to your application.By submitting your resume/CV you agree to the terms contained in our privacy policy and give EPI-USE Labs consent to process your information for recruitment purposes.We respect your privacy.Our listed vacancies may be closed at our discretion.If you have not received a response within three weeks, please consider your application unsuccessful.Looking for directions to our offices? View our physical office locations. Show more Show less Seniority level Entry level Employment type Full-time Industries Information Technology & Services

Posted 1 week, 5 days ago Login to Apply

Product Documentation Specialist

Domar SpA • Remote
Linkedin (Italy)

Direct message the job poster from Domar SpA Elisabetta Lamanna Elisabetta Lamanna JR HR Business Partner | HR Generalist Domar è un’azienda manifatturiera italiana attiva nella progettazione, produzione e commercializzazione di componenti per veicoli industriali, con una forte presenza sui mercati internazionali.Nel contesto di un percorso di progressiva strutturazione dei processi e di consolidamento delle competenze aziendali, ricerchiamo un Product Documentation Specialist che, a diretto riporto del Responsabile Sviluppo Prodotto, assuma il presidio della documentazione e dei dati tecnici relativi al prodotto.CONTENUTI DEL RUOLOLa figura ha la responsabilità di garantire la corretta gestione, completezza, aggiornamento e tracciabilità della documentazione tecnica relativa ai prodotti aziendali lungo il loro ciclo di vita.In particolare, presidia la creazione e l'aggiornamento delle distinte base (BOM), delle anagrafiche e codifiche di prodotto, delle revisioni e delle modifiche tecniche, assicurando la coerenza delle informazioni presenti nei diversi sistemi e documenti aziendali.Collabora con Sviluppo Prodotto, Industrializzazione, Produzione, Qualità affinché ogni modifica al prodotto venga correttamente recepita, documentata e resa rintracciabile nel tempo. Mantiene ordinata e strutturata la documentazione tecnica, verifica la correttezza formale e sostanziale dei dati e presidia lo storico delle revisioni.Nel tempo, la figura è chiamata a sviluppare una conoscenza approfondita e trasversale del portafoglio prodotti, diventando un punto di riferimento interno per la ricostruzione della loro evoluzione: configurazioni, componenti, modifiche, varianti e relative motivazioni.REQUISITI CULTURALI, ATTITUDINALI E TECNICICerchiamo una persona scrupolosa, ordinata e metodica, capace di attribuire valore alla precisione e che senta la responsabilità della correttezza di un dato, che si accorga di un’incongruenza e senta naturalmente l’esigenza di comprenderla e risolverla.Il ruolo richiede costanza, pazienza e attenzione al dettaglio. Per questo motivo attribuiamo particolare valore alla stabilità del percorso professionale e al desiderio di costruire una relazione di lungo periodo con l’azienda. La piena maturazione del ruolo passa infatti attraverso la conoscenza accumulata negli anni: dei prodotti, delle loro trasformazioni, delle scelte compiute e delle ragioni che le hanno determinate.Il candidato ideale possiede una Laurea Ingegneristica o un Diploma di Perito Meccanico, Meccatronico o Industriale. Costituisce elemento preferenziale aver già maturato familiarità con distinte base, codifiche, anagrafiche prodotto e gestione delle revisioni, idealmente all’interno di aziende manifatturiere.Una buona padronanza di Excel completa il profilo tecnico.Retribuzione e pacchetto retributivoCCNL Metalmeccanica IndustriaContratto: full time a tempo indeterminatoRichiesta presenza in sedeRetribuzione annua lorda (RAL): compresa tra 25.000€ e 35.000€Buoni Pasto 7€ per dieWelfare 750€Sistemi PremiantiDichiarazione di pari opportunitàLa ricerca rispetta il d.lgs. 198/2006, il D.lgs. 215/03 e il D.lgs. 216/03 ed è aperta a candidati di qualsiasi orientamento o espressione di genere, orientamento sessuale, età, etnia e credo religioso. Il presente annuncio è stato ideato nel rispetto della diversity e dell’inclusività. Show more Show less Seniority level Associate Employment type Full-time Industries Motor Vehicle Parts Manufacturing

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Technical writer - La Spezia

ManpowerGroup Talent Solutions • Remote
Linkedin (Italy)

Direct message the job poster from ManpowerGroup Talent Solutions Chiara Paganini Chiara Paganini Principal Talent Acquisition Partner Fincantieri è uno dei principali complessi cantieristici al mondo, l’unico attivo in tutti i settori della navalmeccanica ad alta tecnologia. È leader nella realizzazione e trasformazione di unità da crociera, militari e offshore nei comparti oil & gas ed eolico, oltre che nella produzione di sistemi e componenti, nell’offerta di servizi post-vendita e nelle soluzioni di arredamento navale. Grazie alle capacità sviluppate nella gestione di progetti complessi il Gruppo vanta referenze di eccellenza nelle infrastrutture, ed è operatore di riferimento nel digitale e nella cybersecurity, nell’elettronica e sistemistica avanzata.Con oltre 230 anni di storia e più di 7.000 navi costruite, Fincantieri mantiene il proprio know-how e i centri direzionali in Italia, dove impiega 10.000 dipendenti e attiva circa 90.000 posti di lavoro, che raddoppiano su scala mondiale in virtù di una rete produttiva di 18 stabilimenti in tre continenti e oltre 21.000 lavoratori diretti.Il gruppo Manpower in collaborazione con Fincantieri cerca un/una ILS EngineerLa risorsa verrà inserita all'interno della Direzione Tecnica e collaborerà con i colleghi del team Navale per le attività di Integrated Product Support (IPS) e supporto life cycle.Attività:Gestione del Product Support per sistemi complessi (Analisi di affidabilità, disponibilità, manutenibilità e testabilità (RAM-T), Risk Analysis, Analisi dei modi degli effetti e delle criticità dei guasti FMEA/FMECA);Gestione della configurazione di prodotto secondo gli standard ASD S3000L e MIL-STD-1388-2B;Sviluppo della documentazione tecnica in XML delle commesse acquisite in conformità e nel rispetto delle linee guida standard nazionali ed internazionali e delle specifiche di commessa;Modelli di analisi dei costi del ciclo di vita (LCC);Supporto al controllo di configurazione delle attività assegnate, coordinato dal Responsabile di Commessa;Supporto per assicurare che i processi di propria competenza siano condotti in conformità a quanto previsto dalla documentazione del Sistema della Qualità.Requisiti:Laurea Triennale/Specialistica in Ingegneria Meccanica, Navale oppure esperienza pregressa nella mansioneLingua Inglese livello B2Sede di Lavoro:Follo oppure PisaCosa Offriamo:CCNL MetalmeccanicoTipologia Contrattuale: tempo indeterminato Range di RAL: 31.400€ - 41.000€Benefit: buoni pasto L'azienda definisce il livello di inquadramento, la retribuzione e la tipologia contrattuale in coerenza con il sistema di classificazione e le politiche retributive aziendali. L'offerta al candidato o alla candidata sarà motivata da criteri oggettivi e verificabili, coerenti con l'esperienza, le competenze e le responsabilità del ruolo, nel rispetto della normativa vigente in materia di equità e trasparenza retributiva. Show more Show less Seniority level Entry level Employment type Full-time Industries Shipbuilding and Defense and Space Manufacturing

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Technical Content Strategist

Optum • Remote
Linkedin (USA)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Technical Content Strategist position will be responsible for driving the overall content strategy for UnitedHealth Group's internal IT knowledge platform servicing over 52,000 engineers. This individual will interface with executive-level leadership, platform teams, product owners, distinguished engineers, and other stakeholders to craft and define the experience on the internal Healthcare Platform knowledge site. They will be responsible for analyzing existing structures and charting a roadmap to the new Unify structure. This individual should be a highly capable communicator able to broker agreements and collaboration across a broad range of constituents.You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Primary ResponsibilitiesDevelops and defines enterprise-wide content strategy for technical documentationLeads taxonomy, information architecture, and metadata standardsPartners with engineering and PM to set documentation prioritiesEstablishes governance, editorial guidelines, and long-term content roadmapYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications10+ years of experience in technical content development, content strategy, information architecture, or related fields5+ years of experience in leading content strategy for large-scale documentation or knowledge platforms5+ years of experience in collaborating with engineering, product management, UX, and executive stakeholders in a matrixed environment3+ years of experience in designing or governing enterprise‑scale taxonomy, metadata models, or content governance frameworks3+ years of experience with structured authoring methodologies (DITA, Markdown ecosystems, schema-based content, or similar)All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #GREEN Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Hospitals and Health Care

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Knowledge Management Specialist

RELX • Remote
Linkedin (Philippines)

Provide hands-on operational support for HR knowledge content, SharePoint, and AI-enabled employee experiences while building deeper knowledge architecture and agent-development capability.Primary ResponsibilitiesComplete content updates, page builds, tagging, metadata changes, link checks, and content retirement using established standards and review processes.Support site, library, page, navigation, and permissions maintenance in SharePoint.Perform content inventories and audits; identify duplication, outdated content, gaps, and ownership issues.Execute defined Copilot and agent test cases, document results, and make approved content or configuration adjustments.Review agent-generated content recommendations, metadata changes, quality findings, and workflow outputs; validate accuracy and apply established approval and escalation rules before changes are published.Help monitor usage and quality data and prepare clear findings for the Senior Knowledge Management Architect and Senior Manager.Support intake and coordination with HR content owners and track work through completion.Build proficiency in taxonomy, information architecture, Power Automate, content analytics, AI agent configuration, workflow monitoring, and human-in-the-loop review under guidance.Required Skills & ExperienceExperience creating, editing, or maintaining content in a global, corporate environment; HR experience is helpful but not required.Working knowledge of SharePoint Online, including pages, libraries, permissions, navigation, and metadata required.Understanding of content lifecycle management, findability, and basic information architecture principles.Strong writing, editing, proofreading, organization, and attention to detail.Comfort learning and testing Copilot, AI agents, Power Automate, and related Microsoft 365 tools, including reviewing automated outputs and identifying when human intervention is required.Ability to follow standards, manage assigned work with moderate independence, and communicate clearly with content owners and partners.ScopeApplies established practices and standards to day-to-day work.Handles defined content, SharePoint, testing, and tuning assignments with moderate autonomy.Escalates architecture, risk, platform, and cross-functional decisions to the Senior Knowledge Management Architect or Senior Manager.Develops toward broader architecture ownership and more independent AI configuration and solution design.Shared Success MeasuresBachelor's Degree holderHR content is accurate, current, well-structured, and easy to find.SharePoint experiences are consistent, maintainable, and aligned with established architecture and governance standards.Copilot and agent responses improve in relevance, grounding, completeness, and consistency based on testing and evidence.AI-assisted content workflows are appropriately controlled, observable, and auditable, with human review applied based on risk, impact, and confidence.Content owners understand their responsibilities and can work effectively with the team’s processes and standards.Content and platform issues are identified, prioritized, resolved, and documented.Employee feedback and usage evidence are used to guide continuous improvement.Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. Show more Show less Seniority level Entry level Employment type Full-time Industries Technology, Information and Media

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Dein AufgabengebietErstellung und Bearbeitung technischer Dokumentationen über den gesamten EntwicklungsprozessLeitung von Projekten rund um die NutzungsinformationDefinition von Projektumfang, Anforderungen und DokumentationskonzeptenGestaltung und Weiterentwicklung von Redaktions- und InformationsstrukturenUnterstützung bei der Migration auf ein neues CCMSZusammenarbeit mit Fachbereichen und Projektbeteiligten zur Aufbereitung technischer InhalteDein ProfilAusbildung zum Techniker, Studium der Technischen Redaktion, Ingenieurwesen oder vergleichbarMindestens 3 Jahre Berufserfahrung in der Technischen RedaktionErfahrung mit SIPS+ und MS OfficeKenntnisse in Redaktionsprozessen, Information Architecture oder Knowledge ModelingIdealerweise Erfahrung mit SIMATIC-Produkten sowie IEC/IEEE 82079-1Gute Deutsch- und EnglischkenntnisseJetzt Online bewerbenPDF druckenCopy Teilen Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Engineering Services

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Technical Training Specialist – Hazardous Locations - 967

CSA Testing & Certification • Remote
Linkedin (Canada)

Employment StatusRegularTime TypeFull timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.Job SummaryThe Technical Training Specialist is responsible for conducting needs analysis, developing learning objectives, creating curriculum, designing valid and reliable assessment instruments and creating active engaging instructional content that are aligned to meet the needs of CSA Group.Delivers educational training products, processes and programs designed to ensure that CSA Group technical employees are competent to deliver required skills and services. Works in partnership with Operations, Human Resources and technical experts to identify, design, deliver and evaluate employee technical education programs. Supports technical excellence, competency, consistency, leadership, and integrity, to support the strategic direction and objectives of CSA Group globally.The Technical Training Specialist works with Director, Technical Training & Qualifications, Technical Training Manager, and other Technical Training Specialists, and Human Resources team for content development, and the Operations team for logistics support. Responsible to work with Human Resources and other vested stakeholders to provide input into the development of a system to track qualification as required by accreditation bodies of testing, inspection and certification services (TIC).Reports To Technical Training Manager, Technical Training & Qualifications.Works with Technical Training Manager; Operations Managers; GBU Directors; Regional VPs; Curriculum Development/External Training Vendors; Internal Subject Matter Experts (primarily PTLs & TMs) Provides support and technical direction regarding identification, design, delivery and evaluation of technical training.DimensionsProvides budgetary input to Technical Training Manager.Creates and maintains qualification and competency measures as required.Provides highly technical professional courses to external customers – directly promotes CSA’s image.Supports specific measurables, as determined by management:Qualification Rate and time to qualificationEffectiveness and impact of Training (knowledge retention)Quality of Training as measured by participantsTraining will support competence and consistent delivery of TIC services globally.Principal Duties & ResponsibilitiesUnderstanding the BusinessCreates performance objectives and develops curriculum to meet the business needs of CSA. Develops evaluation strategy to assess learning through the creation of authentic assessment instruments that are valid and reliable.Creates measurable evaluation standards that are aligned with performance objectives and learning activities.Evaluates effectiveness of learning and modifies programs / courses to continually meet the growing needs of the organization.Stays current with the application of learning technology / tools.Stays current in the technical field relevant to the role. Supports the definition of expectations and measurements to assess training effectiveness and impact to global operational excellenceWorking Well With OthersWorks with the Technical Qualifications Manager to ensure qualification pathways are effective and driving the appropriate number of qualified staff to support our global business needsProvides constructive feedback on learner’s assessments and exercises that supports learning.Provides direct mentoring to staff and facilitates the mentoring process within CSA GroupWorks in partnership with Technical Managers & Principal Technical Leads, Operations and other stakeholders in the technical training needs analysis and delivery of education programs, works cooperatively with the HR team for methodology & content development services.Works with a wide range of stakeholder groups to identify training & qualification requirements for various roles. Supports the optimization of accreditation requirements and how qualifications can be gained more efficiently in order to support growth.Works with HR and Operations to support the development of a culture that develops the organization’s knowledge assets.Delivering ResultsResponsible for the delivery of technical training programs, with support from the Technical Managers & PTLs, and other Subject Matter Experts, to ensure a system that is consistent, effective and focused on ongoing delivery of technical training worldwide.Responsible for supporting and driving Certifier and Technician qualifications in order to support our core business needs through mentoring and coaching.Promotes active learning by developing engaging content based on adult learning principles.Maintains online training and qualification program for their assigned qualifications area(s) that meets the needs of the business.Stays current with adult learning philosophies / methodsCreates active and engaging content using office software / learning tools and Web 2.0 tools.Works towards achieving training and qualifications goals and initiatives (based on targeted KPI’s) to ensure alignment with CSA Group’s strategic goals, objectives and priorities.Supports the development of all training programs and reference materials, used to facilitate the knowledge transfer, consistency and growth of technical training provided to a global audience.Creates rubrics and mock projects linked to the measures in the Qualifications Checklists to ensure that training consistently drives technical qualifications as an outputPromotes and implements improvements in processes and procedures and ensures programs are up to date and consistent.Supports the scheduling and coordination of individual and group training & qualification efforts across the organizationSupports training and qualification requests of new offices or integration of acquisitions with innovative solutions to efficiently achieve training and qualification objectivesResponsible for managing the technical records of a global Learning Management System (LMS) where trainings and qualification are recorded as per requirements of certification accreditation bodies. Works with HR/LMS team to constantly seek ways to improve its design and functionality to make it more user friendly and meet accreditation bodies’ demand. Support teams mandated to upgrade or replace LMS.Maintains confidentiality regarding training records of individual staff.Supports and works towards the achievement of established metrics (KPI’s) including but not limited to qualification rates, quality of training and retention of knowledgeRequired to conduct presentations, and other related needs as they arise.Required to use Articulate 360, Camtasia, Murf.ai, and other training content development software to create e-learning.Concern for SafetyPromotes the organization’s HSSE Policy and Procedures in training content and delivery.Stays current on HSSE procedures and JSAs that may impact training subject matter.Ensures that learners read and follow applicable JSAs for any hands-on training demonstrations or practice.Completes all HSSE assigned training on-time.Work EnvironmentTravel to other CSA Group office locations for the planning, design, coordination and delivery of training.Freedom of movement with frequent sitting, walking, standing and lifting of light objects.Physical stamina is moderate.Preferred Education & ExperienceBachelor’s degree in engineering; Engineering Technologist & Technicians diploma; Certified Engineering Technologist/Technician; or relevant Licensed Trades, with minimum 10 years of equivalent industry and 8 years technical training experience.Knowledge of laboratory instruments (including operating principles), and understands calibration requirements as well as general laboratory procedures.Strong knowledge of Hazardous Locations Standards and CSA Certification processes, and international certification schemes such as ATEX, IECEx.Creates online training using Articulate 360, Camtasia, and Murf.ai software.Recognized as a technical expert in their area of expertise.Formal training in adult education, presentation/facilitation skills particularly in a corporate environment would be an asset.Ability or experience to effectively develop mentors for certification staff in the Mentor Essentials Program.Ability to effectively and efficiently deal with multiple projects, conflicting timelines and changing priorities.Excellent interpersonal and communication skills, written and oral.Live presentation skills are essential.Has a history of success in delivering complex subject matter to diverse audiences using multiple delivery methods including virtual delivery.Demonstrates presentation and facilitation skills and ability to speak in front of large audiences.As per the collective agreement, the starting bi-weekly pay rate for a Technical Training Specialist is $4,198.44 CAD gross. CSA Group reserves the right to determine the appropriate level and pay step within the band, and this will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Public Safety

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Technical Writer

GEA Group • Remote
Linkedin (Denmark)

Are you passionate about transforming complex technical information into clear, user-friendly documentation? GEA Process Engineering is looking for a Technical Writer who will take ownership of technical documentation across our product portfolio and help drive standardization, quality, and continuous improvement.Working closely with engineers, project managers, product owners, and subject matter experts, you will ensure that our documentation meets customer needs, regulatory requirements, and industry standards. Our technologies range from spray drying systems to powder handling equipment, providing a unique opportunity to work across a broad range of products and technical disciplines.Responsibilities / TasksAs our Technical Writer, you will:Create, maintain, and validate technical documentation, including operation manuals and costumer instructions, in accordance with applicable standards, directives, and internal guidelinesCollaborate closely with engineers, project managers, product owners, and other stakeholders throughout the documentation lifecyclePlan, coordinate, and follow up on documentation activities to support project deliverables and timelinesCoordinate translation activities with external translation partnersDrive continuous improvement of documentation processes, tools, templates, and standardsParticipate in defining and implementing new procedures, guidelines, and ways of working for technical documentationYour Profile / QualificationsTo succeed in this role, we are looking for a colleague who is passionate about communicating complex technical information in a clear and structured way.Furthermore, We Imagine That You HaveProven experience in technical writing, technical documentation, or end-user manuals, preferably within a mechanical engineering or industrial environmentSolid understanding of relevant standards, regulations, directives, and compliance requirementsExcellent written communication skills and a high level of proficiency in EnglishStrong attention to detail with a structured and systematic approach to workAbility to work effectively with a broad range of technical experts and stakeholdersInterest in improving processes, systems, and tools related to documentation managementExperience with documentation management systems, content management systems, or structured authoring tools is considered an advantageWould you like to know more?If you would like to find out more about this position before submitting your application, please do not hesitate to contact Kári Holgarsson, Director Engineering Support on phone no. +45 41 74 84 45 or by email Kari.Holgarsson@gea.com.Please apply via the indicated link. Please note that GEA explosively uses electronic recruiting, and only applications received though our application system will be considered.About GEAGEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.Did we spark your interest?Then please click apply above to access our guided application process. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Industrial Machinery Manufacturing, Machinery Manufacturing, and Food and Beverage Manufacturing

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Technical Writer

P360 • Remote
Linkedin (India)

Direct message the job poster from P360 Rolefa Feviola Morais Rolefa Feviola Morais HR Generalist at P360 Greetings from P360..!About us:P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them.Job DescriptionWe are looking for a skilled and detail-oriented Technical Writer to join our team. In this role, you will create clear, accurate, and user-friendly documentation that enables customers and internal stakeholders to effectively understand and use our products and services. You will collaborate closely with cross-functional teams, including Product, Engineering, Design, and Support, to transform complex technical concepts into easy-to-understand content.Key ResponsibilitiesDocumentation DevelopmentCreate, update, and maintain high-quality technical documentation, including user guides, process documentation, technical specifications, knowledge base articles, and standard operating procedures (SOPs).Ensure all documentation adheres to organizational standards for quality, accuracy, consistency, and usability.Simplify complex technical information into clear, concise, and engaging content for diverse audiences.Content ManagementResearch, organize, write, review, and edit documentation based on project requirements and product updates.Maintain documentation repositories and ensure content remains current, accurate, and easily accessible.Continuously review existing documentation and recommend improvements to enhance clarity and user experience.CollaborationWork closely with Subject Matter Experts (SMEs), Product Managers, Engineering, Design, and Support teams to gather technical information and validate documentation.Participate in documentation planning throughout the product development lifecycle.Assist in creating diagrams, screenshots, workflows, and other visual aids to improve content effectiveness.Process ImprovementDevelop and maintain documentation templates and style guides to ensure consistency across all deliverables.Support documentation migration and content organization initiatives where required.Contribute ideas to improve documentation processes, tools, and information architecture.Required QualificationsBachelor's degree in Computer Science, Engineering, Technical Communication, Information Technology, or a related field.2–4 years of experience as a Technical Writer, preferably in a software or technology environment.Excellent written and verbal communication skills with strong attention to detail.Ability to quickly understand technical concepts and translate them into user-friendly documentation.Experience creating documentation for multiple audiences, including end users, administrators, and technical teams.Strong organizational and time management skills with the ability to manage multiple assignments simultaneously.Proficiency with Microsoft Office and common documentation or collaboration tools (e.g., Confluence, SharePoint, Jira, Markdown, or similar).Preferred QualificationsUnderstanding of the Software Development Life Cycle (SDLC) and Agile methodologies.Experience collaborating with Engineering, Product, and UX teams.Familiarity with documentation authoring tools, XML/DITA, Markdown, or content management systems.Basic knowledge of UI documentation, API documentation, or release notes.Technical Writing certification (e.g., Society for Technical Communication) is an advantage.Perks & BenefitsPermanent Work from HomeFlexible Work Week (5-Day Week / 4-Day Work Week - every alternate Friday off)Fixed Internet AllowanceAdditional Employee BenefitsNote: We will review your profile against our current requirements and reach out if your qualifications are a good match for any open position. If you do not hear from us at this time, please be assured that your resume will be securely retained in our database and we will be happy to contact you should a suitable opportunity arise in the future. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting, Software Development, and Technology, Information and Internet

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Technical Writer

ServiceNow • Remote
Linkedin (Israel)

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people.Job DescriptionWhat you get to do in this role:Work closely with design, engineering, product management, and your technical writing lead or manager to create and maintain user-focused technical documentation that supports multiple application or product featuresBecome familiar with ServiceNow’s content development processes, DITA-based information model, and writing style and standardsGain a basic understanding of ServiceNow’s products and users and a deeper understanding of the specific features and user base you supportHave a meaningful positive impact on customer success by delivering content that helps users achieve their goals quickly and easilyQualificationsBasic Qualifications:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Demonstrate English language proficiency through an assessment via HackerRank, evaluating grammar, sentence structure, and skills in clear, user-centric, and procedural writing. Understanding of content development life cycles and processes1-2 years work experience (may include internships) in technical communicationSamples of your prior technical writing work, school assignments, or other writing that demonstrate your ability to communicate complex ideas or technical information clearlyExperience authoring in DITA, Markdown, or another structured authoring architectureExperience working in a fast-paced, globally distributed software development environment and adapting quickly to changing prioritiesDemonstrated ability to work collaboratively within teams while also managing individual assignments and deadlinesAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less Seniority level Entry level Employment type Full-time Industries Software Development

Posted 1 week, 5 days ago Login to Apply

Diagnostic Technical Author

Aleido • Remote
Linkedin (UK)

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.Main ResponsibilitiesCreate clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.Gather, interpret and consolidate technical and engineering information.Transform complex systems and technical specifications into structured, easy-to-understand content.Produce service documentation using information supplied by engineering teams.Work with key internal teams and customer stakeholders to obtain and validate technical information.Use structured authoring tools, content management systems and established authoring guidelines.Interpret and utilise CAD data and other technical software.Create clear and concise briefs for Technical Illustrators.Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.Contribute to the ongoing improvement of authoring processes, tools and working methods.What We’re Looking ForExperience or a strong technical background in agricultural and/or plant machinery.Excellent written and spoken English, with the ability to communicate complex technical information clearly.A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.Strong technical aptitude and the ability to quickly understand complex systems.A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.Strong research skills and the ability to identify and interpret the information needed to complete a task.Experience working with content management and/or structured authoring systems.An understanding of how to adapt technical content for different audiences and levels of expertise.Strong communication and stakeholder-management skills, including the ability to influence and persuade.Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.A keen eye for detail and strong proofreading skills.A proactive approach to identifying opportunities for improvement and proposing practical solutions.A collaborative, thorough and self-motivated approach to work.Hours & Location40 hours per weekWarwick - flexible hybrid workingWhat We OfferEnhanced leave policies, including sickness and parental leaveRefer-a-friend schemeInternal employee recognition and award schemesWellness contributionMedical cash planEmployee discount portalWhy Aleido?At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered. Show more Show less Seniority level Entry level Employment type Internship Industries Technology, Information and Internet

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UX Writer Jr

SuperSim • São Paulo
Adzuna (BR)

Trabalhar com inclusão financeira é um desafio que te inspira? A SuperSim está transformando o mercado de Crédito no Brasil, dando acesso à empréstimos para as classes C e D, pessoas e famílias que realmente precisam. Se esse propósito faz seus olhos brilharem, te convidamos a dar início à sua _Hero's Journey_ com a gente. Quem são os SuperHeroes que buscamos? Buscamos pessoas apaixonadas e que buscam fazer o melhor no que se propõe. Acreditamos que a atitude correta e vontade de aprender são m…

Posted 1 week, 5 days ago Login to Apply

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