Cloud & Infrastructure Documentation Jobs

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. L…

Standard Job Description WHO WE ARE Lockheed Martin, Rotary Mission Systems Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps mod…

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction…

Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer in…

Senior Manager, Technical Writing - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One …

At DE NEEF, a Saint-Gobain brand, we're looking for a technical leader who is passionate about solving complex infrastructure challenges and helping customers succeed in the field. As the Technical Services Manager, Injection Solutions, you will serve as the primary technical authority for DE NEEF's injection grouting, leak sealing, waterproofing, ground stabilization, and specialty grouting technologies throughout North America. You will partner closely with contractors, engineers, distributor…

Requirements 5 or more years of experience in technical writing within enterprise IT environments. Proficiency in Microsoft Visio for creating technical diagrams, workflows, and architecture visuals. Experience with Microsoft 365 platforms including advanced SharePoint document libraries and Word. Experience in authoring IT infrastructure runbooks, standard operating procedures, and technical manuals. Experience with cybersecurity, disaster recovery, and business continuity documentation standa…

Job Title: Math Curriculum Creator (Grades 1–10, US-Aligned)Role Type: Full-time Reports to: Founder / Curriculum LeadAbout Company:Debe Learning is a fast-growing online education company that provides 1-on-1 live classes for students aged 5 to 15 across the UK, Australia, and the US.We teach Math, Coding, English, and Science in a way that’s structured, personalized, and fun — so students not only perform better but also learn to think, apply, and grow. With regular feedback loops, creative projects, and detailed parent reports, we’re building the most trusted parallel learning platform for global families.Role Overview:We're hiring a Math Curriculum Creator to design and build a complete, US-standards-aligned math curriculum spanning Grades 1–10. For every grade and every class, you will produce a matched set of teacher notes, class notes, and worksheets that a tutor can pick up and teach with minimal prep. This is a high-output, detail-driven role suited to someone who can combine subject mastery with modern content-production tools.Key Responsibilities:Design a full scope-and-sequence for Grades 1–10 math, aligned to Common Core / US state standards, broken into modules and individual class sessions.Write teacher notes for each class: learning objectives, prerequisite checks, pacing guide, key talking points, common misconceptions, and suggested probing questions.Write class notes (student-facing) for each class: concept explanations, worked examples, diagrams, and vocabulary — clear enough for a 1:1 online setting.Create worksheets for each class: guided practice, independent practice, and homework, with an answer key, calibrated to grade-appropriate difficulty.Build periodic review/revision sessions and unit assessments with rubrics or mark schemes.Maintain internal consistency in formatting, difficulty progression, and terminology across all 10 grades.Incorporate feedback from tutors and student performance data to iteratively improve materials.Collaborate with the design/ops team to convert content into Debe's branded PDF format.Deliverables:Grade-by-grade curriculum map (topics, sequencing, pacing).Per-class package: teacher notes + class notes + worksheet (with answer key), for every class across Grades 1–10.Unit/module assessments with answer keys.A style/terminology guide to keep materials consistent across grades.Required Skills & Qualifications:Strong command of K–10 math curriculum standards (Common Core or equivalent state standards).Prior experience in curriculum design, instructional design, textbook/workbook authoring, or teaching math at the K–10 level.Excellent written communication — able to explain concepts simply and precisely for both teachers and students.Strong organizational skills — able to manage a large, multi-grade content pipeline without losing consistency.Comfortable working with AI writing/content tools (e.g., ChatGPT, Claude) to accelerate drafting, while editing rigorously for accuracy.Proficient with Google Workspace / Microsoft Office for drafting and collaboration; comfortable with cloud-based document workflows.Familiarity with LMS platforms and digital worksheet/quiz tools (Google Classroom, Khan Academy, IXL, etc.).Basic data literacy — able to use student performance/feedback data to identify gaps and revise content.Compensation & Perks:Monthly salary of Rs. 25,000Opportunity to lead curriculum development teams at a growing startup Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Education

Direct message the job poster from StayVista Ankita Sheth Ankita Sheth Specialist- Learning & Development (Hospitality)Location: BangaloreAbout UsStayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.Why Work With Us?At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.Your RoleAs a Specialist in Learning & Development at Stayvista, you will be instrumental in designing, implementing, and delivering training programs for our on-ground staff, with a primary focus on housekeeping and service roles. Your role will ensure that team members are equipped with the skills, knowledge, and confidence to consistently deliver world-class guest experiences while upholding the highest standards of service and cleanliness across all our properties.About YouDevelop and deliver effective training modules for teams specializing in housekeeping, guest services, and villa management.Collaborate with Villa Managers and Stay Experience Managers to identify skills gaps and design tailored training interventions for specific property needs.Assess the effectiveness of training programs through performance evaluations, participant feedback, and direct observation.Strong knowledge of housekeeping standards, guest service protocols, and villa management best practices.Ability to train blue-collar and fresher workforce using simple, practical methods.Excellent communication skills in English and Hindi (regional languages a plus).Minimum 3–5 years of hospitality operations or training experience (hotels, resorts, homestays, or training institutes).Bachelor’s degree in Hospitality, Hotel Management, Learning & Development or a related field.This position includes tasks supporting Owner and Guest Management, as determined by organizational needsBonus Points - These are non-essential, but a bonus if you have them!Experience with On-Ground Training in Remote or Multi-Location Setups.Key Metrics: what you will drive and achieveTraining Effectiveness Scores.Reduction in Guest Complaints.Training Coverage Rate.Our Core Values: Are you a CURATER?Curious: Here, your curiosity fuels innovation.User-Centric: You’ll anticipate the needs of all our stakeholders and exceed expectations.Resourceful: You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.Aspire: Keep learning, keep growing—because we’re all about continuous improvement.Trust: Trust is our foundation. You’ll work in a transparent, reliable, and fair environment.Enjoy: We believe in having fun while building something extraordinary.StayVista Spirit: Our Behavioral Competencies – How We Work TogetherBusiness Acumen: You grasp the basics of our company, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes.Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth.Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action.Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect.Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment.Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness.Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively.Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training and Customer Service Industries Hospitality and Hotels and Motels

Job DescriptionThe Colleague Experience Group (formerly HR) is focused on providing a great colleague experience every day. Our mission is to obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience. The organization builds and operates products and services to enable CEG and the business.The Colleague Experience Servicing Strategy is the structured approach American Express and Colleague Experience Group is taking to deliver support services to colleagues, ensuring interactions are efficient, consistent, and tailored to individual needs. It encompasses tiered support models, integrated technology platforms, and strong governance of knowledge assets to enable seamless resolution of colleague inquiries.The Knowledge Management Manager will establish and lead the Knowledge Management capability for CEG, creating the strategy, governance, content model, and operating disciplines required to make trusted knowledge a core enabler of the Colleague Experience Servicing Strategy. This is a build-and-transform leadership role with accountability for moving Knowledge Management from distributed practices to a scalable, governed, measurable, and globally consistent capability.The role will define the Knowledge Management governance model, develop the content strategy, and establish the intent architecture, taxonomy, and knowledge structures that enable colleagues, servicing teams, digital channels, and AI-powered experiences to find and use the right information at the right time. The manager will connect business intent, colleague needs, servicing journeys, content, and technology so knowledge becomes a foundational layer of the servicing ecosystem.This role combines strategy and execution leadership. The manager will translate the Knowledge Management vision into an actionable roadmap, stand up new capabilities and ways of working, and build and lead a new team to deliver the on the servicing strategy. Success will require strong leadership, influence, and stakeholder management across Servicing Strategy, Product, Technology, COEs, regional servicing teams, content owners, and other CEG partners.ResponsibilitiesEstablish and lead the Knowledge Management (KM) capability for CEG, defining the vision, strategy, roadmap, operating model, capabilities, success measures, and implementation approach required to enable global servicing.Define and implement the KM governance model, establishing clear decision rights, ownership, standards, controls, roles and responsibilities, and content lifecycle practices to ensure knowledge remains accurate, relevant, trusted, and sustainable.Develop and lead an enterprise content strategy for servicing knowledge, defining how content is created, prioritized, structured, reused, localized, maintained, and retired across the knowledge ecosystem.Define the intent architecture, taxonomy, and metadata framework that connects colleague needs and servicing intents to the right knowledge, workflows, digital experiences, and support pathways across Tier 0–3 servicing.Position KM as a critical enabler of the Colleague Experience Servicing Strategy, embedding knowledge across colleague journeys, agent experiences, self-service channels, case/contact center tools, and AI-enabled servicing capabilities.Design and evolve a centralized, scalable knowledge ecosystem, driving the rationalization and migration of distributed content while establishing an architecture that enables intuitive discovery, effective reuse, and consistent servicing experiences.Partner with Product and Technology leaders to shape business requirements and ensure knowledge platforms and capabilities are integrated, searchable, measurable, AI-ready, and optimized for effective retrieval and reuse.Harness servicing data and insights to continuously improve knowledge effectiveness, using case histories, search behavior, colleague and user feedback, and performance data to identify knowledge gaps, prioritize opportunities, and improve content and servicing outcomes.Establish the KM measurement framework and management routines, defining meaningful measures of content health, findability, adoption, self-service effectiveness, resolution outcomes, engagement, and overall business impact.Lead the implementation, adoption, and scaling of KM platforms and capabilities, overseeing business readiness, testing, deployment, change management, training, and onboarding across markets and servicing domains.Build and lead a high-performing KM team, defining the organizational structure, roles, and capabilities required; attracting and developing talent; setting clear objectives; and creating a culture of accountability, collaboration, and continuous improvement.Provide end-to-end strategy and execution leadership for the KM portfolio, translating the long-term vision into actionable priorities while balancing capability building, transformation milestones, near-term delivery, and measurable business outcomes.Build strong partnerships with senior leaders and stakeholders across Servicing Strategy, Product, Technology, COEs, regional servicing teams, and content-owning functions to establish shared priorities, navigate dependencies and trade-offs, and drive decisions across organizational boundaries.Serve as a trusted advisor and change leader for Knowledge Management, creating alignment around the KM vision, influencing senior stakeholders, communicating progress and impact, and driving adoption of common knowledge practices globally.Provide proactive leadership of risks, dependencies, and strategic opportunities across the KM transformation, using effective governance, stakeholder engagement, and escalation to maintain momentum and deliver sustainable outcomes.Qualifications8+ years of relevant experience in knowledge management, content strategy, service delivery, digital servicing, operations transformation, or a related field; experience establishing or materially transforming a Knowledge Management capability is strongly preferred.Demonstrated ability to translate strategy into execution, including building roadmaps, operating models, governance, processes, and teams in a complex global environment.Strong knowledge of Knowledge Management disciplines including governance, content strategy, knowledge architecture, taxonomy, metadata, intent design, search/findability, and content lifecycle management.Experience connecting knowledge strategy to servicing journeys, self-service, case/contact center operations, digital products, and/or AI-enabled experiences.Proven people leadership capability, including building teams, setting direction, developing talent, managing performance, and leading through ambiguity and change.Exceptional stakeholder management and influencing skills, with the ability to align senior and cross-functional stakeholders, facilitate decisions, manage competing priorities, and drive outcomes without relying solely on formal authority.Strong communication and executive presence, with the ability to simplify complex topics, articulate a compelling vision, and communicate strategy, progress, risks, and outcomes to varied audiences.Proven ability to lead complex cross-functional initiatives and deliver scalable solutions across business, product, technology, and operations partners.Strong analytical and program management skills, with a data-driven approach to prioritization, performance measurement, and continuous improvement.Experience with AI-enabled knowledge, conversational AI, chatbots, enterprise search, or retrieval technologies is a plus.About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About The TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salariesBonus incentivesSupport for financial-well-being and retirementComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Financial Services

Direct message the job poster from Liminal Custody Smaran Rao Smaran Rao Executive Search / Leadership Hiring / Talent Acquisition About the Role: We are looking for a Technical Writer to create and maintain high-quality API and developer documentation for Liminal's Wallet-as-a-Service (WaaS) and Digital Asset Custody platform. This role is instrumental in delivering an exceptional developer experience by making API integration intuitive, efficient, and seamless for our customers.The ideal candidate is an engineer-turned-technical writer with hands-on coding experience and a passion for simplifying complex technical concepts. You should have proven experience working with API-first products and creating public-facing developer documentation for technical audiences. You will collaborate closely with Engineering, Product Management, Developer Relations, and Solutions Engineering teams to produce clear, accurate, and user-friendly documentation for APIs, SDKs, Web3 services, and integration workflows.In this role, you will develop API references, integration guides, quick-start tutorials, code samples, release notes, and troubleshooting documentation that enable developers to successfully integrate with Liminal's platform. You will also play a key role in continuously improving our developer portal and documentation ecosystem, ensuring it remains comprehensive, up to date, and aligned with evolving product capabilities.Responsibilities:Write and maintain public-facing API documentation, developer guides, and integration tutorials.Collaborate with engineering and product teams to translate technical features into developer-friendly documentation.Ensure API usability and clarity by creating structured, well-organized documentation.Maintain OpenAPI (Swagger) documentation and ensure accuracy.Develop code examples, API workflows, and troubleshooting guides.Continuously improve documentation based on developer feedback, analytics, and support queries.Align documentation updates with new product releases and API changes.Implement best practices for documentation versioning, SEO, and accessibility.Assist in creating video walkthroughs, API onboarding tutorials, and technical blogs.Desired Candidate Profile:4+ years of experience as a Technical Writer in an API-first product.Hands-on experience in writing public-facing developer documentation.Strong knowledge of REST APIs, JSON, OpenAPI (Swagger), and API documentation tools.Ability to read and write code snippets (JavaScript, Python, Node.js, or similar).Experience with developer portals (e.g., GitBook, ReadMe, Docusaurus, or similar).Proficiency with Markdown, AsciiDoc, or other documentation tools.Experience with Postman, API testing tools, and developer environments.Strong ability to simplify complex technical concepts for developers and non-technical users.Good to Have:Startup experience and the ability to work in a fast-paced, dynamic environment.Familiarity with crypto, blockchain, Web3, or DeFi APIs.Experience working with Git and version control for documentation.Background in software development or engineering.Experience in setting up CI/CD workflows for automated documentation updates.About Liminal : Liminal Custody is a digital asset management infrastructure platform, offering secure wallet infrastructure and custody-technology solutions for institutions across the digital asset spectrum. This allows organizations to enforce complex transaction policies, and automate their treasury operations, all while maintaining direct control over their assets.Founded in 2021, Liminal is certified with SOC 2 Type II, ISO 27001 & 27701 standards. Headquartered in Singapore, with offices across India, UAE, and Taiwan, Liminal serves clients across the APAC and MENA regions, helping them scale and manage digital asset operations securely and in compliance with regulatory standards.Our website - https://www.liminalcustody.com Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology and Writing/Editing Industries Software Development, IT Services and IT Consulting, and Data Infrastructure and Analytics

Key ResponsibilitiesTraining Needs Analysis* Conduct skills gap assessments for Technicians and workshop personnel.* Engage with technical experts, service management, and operational leaders to identify training requirements.* Review business performance indicators, customer satisfaction scores, warranty claims, and technical reports to identify development opportunities.* Develop annual training content plans aligned to business objectives.Technical Training DevelopmentDevelop and maintain technical training programs covering:* Toyota TEAM-GP* Vehicle Systems* Advanced Automotive Technologies* Workshop OperationsTechnical Training* Technician training (theory and practical).* Technician skill assessment and certification.Technical Content Creation* Technician training manuals* Facilitator guides* Technical presentations* Workshop practical exercises* Diagnosis case studies* Competency assessments* Knowledge tests* Technical reference guides* Online technical training contentE-Learning Development* Convert classroom content into engaging online learning experiences.* Develop interactive e-learning modules using instructional design principles.* Create multimedia learning content including: o Videoso Animationso Scenario-based learningo Interactive assessmentso Microlearning modules* Ensure content is compatible with the company Learning Management System (LMS).* Maintain content consistency, quality, and branding standards.Learning Management System (LMS) Administration* Upload and maintain learning content on the LMS.* Manage learner enrolments and course structures.* Monitor learner completion rates and training compliance.* Generate training and competency reports.Assessment and Certification* Design competency-based assessments.* Develop practical and theoretical evaluations.* Measure training effectiveness through assessments and learner feedback.* Support technician certification and service advisor accreditation programs.Continuous Improvement* Regularly update content based on: o New vehicle technologieso Manufacturer requirementso Customer service trendso Business needso Industry best practices* Evaluate training effectiveness and implement improvements.* Research emerging learning technologies and digital training trends.With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.The Group partners with leading international brands and covers the entire value chain - imports, production and distribution- in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.With Africa For AfricaMore information: www.cfaogroup.comThe Toyota Technical Training Specialist is responsible for designing, developing, implementing, and maintaining high-quality training programs and learning materials for Toyota Technical Training for Technicians and Workshop Personnel.The role focuses on creating both instructor-led classroom training and digital learning content that supports employee competency development, improves customer satisfaction, enhances technical capability, and ensures alignment with manufacturer standards, company procedures, and industry best practicesExperienceEssential* 3-5 years' workshop experience as Toyota Technician.* 3-5 years' experience in course delivery to Technicians (Technical Training).* 3-5 years' experience in training content development.* Experience designing classroom and online learning materials.* Experience working with Learning Management Systems (LMS).* Experience developing technical training programs for Technicians.* Experience with instructional design software such as Articulate i-Spring suite or similar tools.Core CompetenciesTechnical CompetenciesAutomotive Knowledge* Strong understanding of automotive systems and repair processes.* Understanding of emerging technologies such as EV, Hybrid, and ADAS systems.Direct Training* Course delivery.* Classroom Training for Technicians.* Practical workshop training for Technicians.* Technician Skill Assessment and Certification.Instructional Design* Adult learning principles.* Curriculum development.* Training needs analysis.* Competency-based learning design.Content Development* Technical writing.* Training material development.* Assessment design.* Multimedia content creation.Digital Learning* LMS administration.* E-learning authoring tools.* Video and digital content development.Behavioural CompetenciesCommunication* Excellent written and verbal communication skills.* Ability to explain complex technical concepts in a clear and engaging manner.Stakeholder Management* Builds strong relationships with technical experts, management, and operational teams.Customer Focus* Demonstrates a strong understanding of customer experience principles.Planning and Organizing* Manages multiple projects and deadlines effectively.Innovation* Develops creative and engaging learning solutions.Attention to Detail* Produces accurate, high-quality learning materials with strong version control.Problem Solving* Identifies learning gaps and develops practical solutions.Adaptability* Responds effectively to changing technology, products, and business requirements.Key Performance Indicators (KPIs)* Training programs developed and launched according to plan.* Number of technical training courses created or updated.* Number of customer service training courses created or updated.* Technician certification and competency ac Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design Industries Transportation, Logistics, Supply Chain and Storage

At John Sisk & Son, we’re more than a construction company, we’re a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.This role will help create the environment, culture and networks that enable Sisk's collective expertise to be shared and reused. By connecting people, facilitating knowledge exchange and promoting innovation, the Knowledge Manager (Communities & Innovation) will help reduce duplication, accelerate learning and support the organisation's strategic objectives of Consistent Performance, Integrated Expertise and Innovative Delivery.The Knowledge Manager (Communities & Innovation) is responsible for developing and maintaining the frameworks, networks and activities that enable the effective exchange of knowledge across Sisk, in collaboration with the Knowledge Management team.The role will lead initiatives that encourage collaboration, learning and sharing between individuals, teams, disciplines and regions, ensuring expertise and experience are visible and accessible wherever needed. The postholder will develop and execute strategies that foster knowledge sharing, support Communities of Practice, facilitate learning events and strengthen Sisk's knowledge-sharing culture.The role will also coordinate the Irish R&D Tax Credit process, working with project teams, technical specialists and external consultants to identify qualifying innovation activity, collect evidence and develop case studies that capture and share business innovation. This is an excellent way to build relationships with busy project teams.A key measure of success for this role will be the growth of active knowledge-sharing networks, increased collaboration across business units and improved visibility of expertise, innovation and good practice throughout the organisation.Key ResponsibilitiesKnowledge Sharing StrategyIn collaboration with the Group Knowledge ManagerDevelop frameworks and processes to facilitate the exchange of tacit knowledge.Identify barriers to knowledge sharing and develop interventions to address them.Monitor and report on knowledge-sharing maturity and engagement across the business.Communities of PracticeDevelop and lead a Communities of Practice (CoP) strategy across the organisation.Establish new Communities of Practice aligned to business priorities and support Community Leaders in managing and growing their communities.Create frameworks, guidance and resources to ensure communities remain sustainable and effective.Facilitate collaboration between communities to reduce duplication and encourage knowledge transfer.Measure and report on community engagement, participation and outcomes.Knowledge Sharing Networks and EventsFacilitate knowledge-sharing activities, webinars and workshops across the Group.Coordinate and support the established Knowledge Sharing Network (monthly webinar sharing experience across the Group) and related forums.Organise events that connect employees with expertise and experience from across the business.Support subject matter experts in sharing knowledge through appropriate formats and channels.Irish R&D Tax Credit CoordinationCoordinate the Irish R&D Tax Credit process in partnership with external consultants and internal stakeholders. This includesScheduling and facilitating interviews between projects and consultantsMonitor progress of claims and ensure key milestones are achieved.Keeping project teams to deadlines to ensure a successful claimIdentify opportunities to increase engagement with the process and improve innovation capture.Develop technical case studies and identify innovations that can be shared through tacit channelsEssentialKnowledge, Skills and ExperienceStrong stakeholder engagement and facilitation skills.Ability to engage with technical and non-technical stakeholders.Strong organisational and project coordination skills.Experience developing or managing Communities of Practice, knowledge-sharing networks or collaborative programmes.Experience planning and facilitating workshops, webinars and collaborative events.Experience developing and implementing organisational or departmental strategies or programmes.Excellent writing, communication and storytelling skills.Experience working in construction, infrastructure, engineering or a related project-based environment.DesirableExperience in Knowledge Management, Organisational Learning or Organisational Development.Understanding of knowledge capture and knowledge transfer methodologies.Familiarity with Communities of Practice models and social learning principles.Experience creating knowledge assets and communications content, particularly in media format.Professional qualification in Knowledge Management, Project Management, Learning & Development or a related discipline.BehavioursThe successful candidate will demonstrateNatural curiosity and a desire to connect people and ideas.Strong relationship-building skills.Resilience and persistence in driving changeConfidence facilitating discussions with senior stakeholders and technical specialists who are short on time.Creativity in developing engaging knowledge-sharing opportunities.Excellent communication and influencing skills.Collaborative and inclusive approach.Passion for helping others learn and succeed. Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much moreOur People and Recruitment CommitmentAt Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply.We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion, or any other protected characteristic. Reasonable adjustments are available during the recruitment process.We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don’t hold back we want to hear from you.All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Sales Industries Construction

Role PurposeThe Knowledge Manager, AI & Agentforce, is responsible for building, maintaining, and continuously improving the Salesforce knowledge base that powers IHG’s AI agent platform. This role serves as the central owner of knowledge quality across operations teams, ensuring AI agents have accurate, current, and well-structured content to deliver consistent service experiences.Working across departments globally, the Knowledge Manager partners with functional leaders, subject matter experts, and technology teams to capture, validate, govern, and optimize the information that supports AI-powered experiences. The role is critical to IHG’s AI-enabled service strategy and directly influences the effectiveness, accuracy, and scalability of customer and employee support interactions.Key AccountabilitiesDesign and build scalable Salesforce knowledge base structures that support AI agents across multiple operational functions.Create, curate, publish, and maintain knowledge articles aligned to operational processes, service standards, and escalation procedures.Own the complete knowledge lifecycle, including content creation, review, approval, publication, maintenance, and retirement.Develop and manage content governance frameworks, standards, templates, and review processes to ensure consistency and quality across the knowledge base.Partner with operational leaders and subject matter experts to identify knowledge gaps, gather source materials, and translate complex information into structured content.Facilitate content intake sessions, workshops, and stakeholder reviews to ensure knowledge remains current and aligned with evolving business needs.Serve as the primary point of contact for knowledge submissions, updates, content questions, and governance inquiries.Monitor flagged content, investigate knowledge issues, and resolve article concerns within established service levels.Conduct regular audits to identify outdated, conflicting, incomplete, or low-performing content and drive corrective action plans.Analyze knowledge usage trends, content performance, and AI agent outcomes to identify opportunities for improving knowledge quality and effectiveness.Partner with Salesforce and technology teams to optimize knowledge configuration, search functionality, article taxonomy, and content categorization.Build scalable knowledge management processes that support future expansion of AI capabilities across additional teams and business functions.Provide training, coaching, and guidance to stakeholders on knowledge management best practices and effective content contribution.Support testing and rollout activities associated with new AI capabilities and assess impacts to knowledge requirements.Partner with Training, Quality, Operations, and Technology teams to ensure alignment between knowledge content, learning materials, quality standards, and AI experiences.Key Skills & ExperienceEducationBachelor’s degree in Business, Information Management, Communications, Technical Writing, or a related field, or an equivalent combination of education and work experience.Experience3-5 years of experience in knowledge management, content operations, technical writing, content governance, or a related discipline.Experience working with CRM, knowledge management, or enterprise content platforms, with Salesforce Knowledge experience preferred.Exposure to AI, chatbot, virtual assistant, or agent-based technologies preferred.Experience working in a global operations, shared services, customer support, or hospitality environment preferred.Technical Skills And KnowledgeStrong proficiency with Salesforce Knowledge or similar enterprise knowledge management platforms.Excellent written communication skills with the ability to transform complex operational processes into clear, user-friendly content.Knowledge of content governance, taxonomy development, version control, and knowledge lifecycle management best practices.Strong analytical and problem-solving skills with the ability to leverage data and performance metrics to drive continuous improvement.Ability to manage multiple priorities, deadlines, stakeholders, and workstreams in a fast-paced environment.Strong collaboration and stakeholder management skills, including experience working with senior leaders and subject matter experts.Proficiency with Microsoft Office applications including Teams, Word, Excel, and PowerPoint.Familiarity with hospitality operations, customer support environments, or service delivery processes is an advantage.At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Art/Creative, Writing/Editing, and Marketing Industries Hospitality

About Sarvam Sarvam is building the bedrock of Sovereign AI for India. The company is developing India’s full-stack sovereign AI platform, building across research, models, infrastructure and applications with a singular focus on making AI genuinely work for India. Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures. Sarvam partners with India’s leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC. About the Ro…

About Dodo Payments Dodo Payments is the billing and payments platform for AI-first companies. From credit-based billing and usage metering to subscriptions and global payments, we give AI and SaaS companies everything they need to monetize without building billing infrastructure. As a global Merchant of Record, we enable payments across 190 countries, 80 currencies, and 40 payment methods. We're trusted by 50,000 builders and founders worldwide and backed by leading global investors. About the…

Job description About The Role Rubrik seeks a technical writer who enjoys mastering the latest technologies. As a member of our technical writing team, you will get the chance to work with a broad range of pioneering technologies. You will also play a significant role in shaping the information strategies that help Rubrik continue to innovate in the cloud space. What You'll Do You have a passion for collaborating with writers, engineers, designers, architects, and product managers to create the…

This role is for one of Weekday’s clients Min Experience: 6 years Location: Bengaluru JobType: full-time Technical Documentation Specialist (with Cloud Infrastructure and Incident Management Experience) We are seeking two highly skilled and detail-oriented professionals to join our team as Technical Documentation Specialists . The ideal candidates will have a strong background in creating and maintaining technical documentation, along with hands-on experience in cloud infrastructure (GCP, Azure…

T-Systems International GmbH Bei T-Systems bieten wir unseren Geschäftskunden die richtigen Systemlösungen für ihr digitales Business. Mit unserem Portfolio stellen wir sicher, dass digitale Transformation Komplexität reduziert, Kosten einspart und die alltägliche Arbeit erleichtert. Unsere Schwerpunkte sind Konnektivität, Digital, Cloud & Infrastruktur sowie Sicherheit - Let's power higher performance!AufgabenbeschreibungAls erfahrener Technischer Redakteur & Trainer (m/w/d) mit 7-10 Jahren Berufserfahrung sind Sie maßgeblich daran beteiligt, komplexe Technologien verständlich und nutzbar zu machen. In dieser Vollzeitposition leiten Sie die Erstellung klarer, umfassender Technischer Dokumentationen und konzipieren wirkungsvolle Trainingsprogramme. Ihre Expertise in didaktischer Aufbereitung, Content-Management und agilem Projektmanagement stellt sicher, dass unsere internen und externen Zielgruppen effizient und effektiv das benötigte Wissen erlangen. Sie setzen Ihre ausgeprägten Fähigkeiten in Zielgruppenanalyse, Terminologiemanagement und E-Learning-Autorentools ein, um unsere Teams und Partner durch zugängliche Informationen und ansprechende Lernerlebnisse zu stärken.Entwicklung, Organisation und Pflege technischer Dokumentationen für Open-Source-Cloud-Komponenten, darunter APIs, Bereitstellungsanleitungen und BenutzerhandbücherErstellen von API-Dokumentationen, Entwicklerhandbüchern, Architekturübersichten und CLI-ReferenzenErstellung von Runbooks für den operativen Betrieb der PlattformKonzeption und Durchführung von Schulungen und Train-the-Trainer-Programmen (Enablement-Module)Entwicklung von Schulungskonzepten für Kubernetes-basierte Cloud-InfrastrukturUmsetzung von Documentation-as-Code-Praktiken mit Versionskontrolle (Git), CI/CD-Integration und automatisierten Build-ProzessenProfilErfahrung in der Entwicklung, Organisation und Pflege technischer Dokumentationen für Open-Source-Cloud-Komponenten, einschließlich APIs, Bereitstellungsanleitungen, BenutzerhandbüchernAusgeprägte Fähigkeit, komplexe Cloud- und Netzwerkkonzepte klar und prägnant zu erklärenErfahrung im Verfassen von API-Dokumentationen, Entwicklerhandbüchern, Architekturübersichten und CLI-ReferenzenVertrautheit mit Documentation-as-Code-Praktiken – Versionskontrolle (Git), CI/CD-Integration und automatisierte BuildsVerständnis von Cloud-Infrastruktur und Virtualisierungstechnologien (KVM, Container, Kubernetes)Erfahrung in der Konzeption und Durchführung von technischen Schulungen und TrainingsmaterialienDeutschkenntnisse auf muttersprachlichem Niveau sowie sichere Englischkenntnisse in Wort und SchriftIhre WirkungSie nutzen Ihre Expertise in Virtualisierungstechnologien wie KVM, Containern und Kubernetes, um IT-Umgebungen so zu gestalten, dass sie skalierbar, zuverlässig, effizient und einfach wartbar sind.Must-Have SkillsFundierte Erfahrung in der Technischen Dokumentation komplexer IT-, Cloud- oder PlattformlösungenSehr gutes Verständnis von Linux-, Container- und Kubernetes-UmgebungenSicherer Umgang mit Git und modernen Code-VersionierungssystemenErfahrung mit CI/CD-Pipelines, z. B. Jenkins oder GitLab CIGute Python-Kenntnisse für Automatisierung und dokumentationsnahe WorkflowsErfahrung in der Erstellung von API-Dokumentationen, Runbooks, Entwicklerhandbüchern und ArchitekturübersichtenPraktische Anwendung von Documentation-as-Code- und DevSecOps-PrinzipienErfahrung in der Konzeption und Durchführung technischer SchulungenRoutine in agilen Arbeitsmethoden und ProjektstrukturenNice-to-Have SkillsErfahrung mit Helm ChartsKenntnisse in Virtualisierungstechnologien wie KVMErfahrung mit XML / DITAKenntnisse in Content-Management-SystemenUmgang mit E-Learning-AutorentoolsErfahrung im TerminologiemanagementKenntnisse in Train-the-Trainer- oder Enablement-FormatenWas wir bietenFlexible Arbeitsmodelle: Gestalte deinen Arbeitsalltag mit flexiblen Arbeitszeiten und Home-Office-Optionen, die zu deinem Leben passen.Individuelle Entwicklung: Profitiere von vielfältigen Weiterbildungs- und Karrieremöglichkeiten, die dich fachlich und persönlich voranbringen.Work-Life-Balance: Wir unterstützen dich aktiv dabei, Beruf und Privatleben harmonisch zu vereinen.Modernes Arbeitsumfeld: Arbeite in einer inspirierenden Umgebung mit modernster Ausstattung und ergonomischen Arbeitsplätzen.Starker Teamgeist: Werde Teil eines kollegialen Teams, das Wert auf Zusammenhalt, gegenseitige Unterstützung und regelmäßige gemeinsame Events legt.Attraktive Vergütung: Ein leistungsgerechtes Gehaltspaket und zusätzliche Benefits warten auf dich.Gesundheitsförderung: Dein Wohlbefinden ist uns wichtig – mit verschiedenen Angeboten zur Gesundheitsprävention und -förderung.Diese Stelle ist auch in Teilzeit möglich.Schwerbehinderte Menschen werden bei gleicher Eignung vorrangig berücksichtigt.https://www.xing.com/companies/deutschetelekomaghttps://www.linkedin.com/company/telekomNone None Show more Show less Seniority level Mid-Senior level Employment type Part-time Job function Marketing, Public Relations, and Writing/Editing Industries Telecommunications

SOBRE A EMPRESA Estamos montando o time de Engenharia do Consórcio Gerenciador (Owner's Engineer) para Projeto do Túnel Imerso Santos–Guarujá , o primeiro túnel imerso da América Latina. Trata-se de um projeto estratégico na Baixada Santista, com solução inovadora de engenharia, alta complexidade técnica e demanda regulatória rigorosa. SOBRE A VAGA Estamos em um momento estratégico de implantação do Autodesk Construction Cloud (ACC) e do Ambiente Comum de Dados (CDE), marcando uma transformação…