Cloud & Infrastructure Documentation Jobs

About Bask Health Bask Health is building the infrastructure that powers modern telehealth businesses. Our platform enables healthcare companies to launch, operate, and scale digital care experiences, from patient onboarding and clinical workflows to prescriptions, payments, subscriptions, fulfillment, and ongoing care. We're looking for a UX Copywriter to make complex healthcare and software experiences feel clear, human, and easy to navigate. This isn't a marketing copywriting role. You'll wo…

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your …

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION Step into the role of a Principal Information Architect (Executive Director) at JPMorganChase and become a promoting force behind the development and adoption of cutting-edge, cloud-based technologies. Make metadata real, usable, and impactful in modern engineering. In this role, you'll sit at the intersection of Information Architecture and Software Engineering-building models, languages, and tooling that…

Description The Content Strategist is responsible for developing and executing comprehensive content strategies that guide customers through a cohesive AWS narrative across every touchpoint of their journey. This role will use our standardized messaging hierarchy to ensure strategic alignment between messaging, audience needs, and business objectives while maintaining consistency in brand voice and customer experience. While the Content Strategist does not own creation of the messaging within t…

The Content Strategist is responsible for developing and executing comprehensive content strategies that guide customers through a cohesive AWS narrative across every touchpoint of their journey. This role will use our standardized messaging hierarchy to ensure strategic alignment between messaging, audience needs, and business objectives while maintaining consistency in brand voice and customer experience. While the Content Strategist does not own creation of the messaging within the content, …

Technical Writer AVP 6 Month Contract (Initial) London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We ar…

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worl…

Data/Information Architect - Data Platforms Miejsce pracy: Poznań Technologies we use Expected Python R Git Amazon S3 AWS PostgreSQL Amazon EKS Optional Snowflake Data Cloud Jira GitLab GitHub Actions About the project Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business-minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting-edge digita…

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the A& CD - UX Writer (Contract) team we’re looking for? Role & Responsibi…

The Technical Writer is responsible for creating, updating and maintaining Isovalent Enterprise Platform and Hypershield documentation as a whole, the main part of it being developer and user documentation. You will be at the forefront of our users' experience for both open-source Cilium and our enterprise offerings, making the most technically advanced Kubernetes networking product on the market accessible through first-class documentation. The Technical Writer works closely with multiple team…

Location: Remote-firstEmployment Type: Full-TimeAbout FastXEFastXE is a B2B payments neobank specialising in multi-currency transfers, foreign exchange conversion and crypto-enabled payment solutions for businesses operating across borders. As we continue to expand internationally, we’re looking for a highly organized and detail-focused Regulatory Onboarding & Compliance Documentation Specialist to join our growing team.The Role You’ll take ownership of documentation and coordination across two key areas: regulatory compliance and onboarding across our licensed jurisdictions, and onboarding of payment infrastructure partners and vendors. Working closely with our AML Officers, CFO, Accounts team and senior leadership, you’ll help ensure regulatory and vendor documentation is accurate, complete, well organized and delivered on time.Key ResponsibilitiesPrepare and coordinate documentation for regulatory license applications, registrations and renewals.Manage ongoing compliance documentation and regulatory submission requirements across multiple jurisdictions.Maintain regulatory trackers covering licenses, deadlines, submissions and correspondence.Coordinate with AML Officers, Finance and Accounts on compliance, financial and cross-border documentation.Own documentation workflows for onboarding payment rails, BIN sponsors, PSPs, card providers, crypto networks and settlement partners.Coordinate KYB documentation, due diligence materials, agreements and supporting information.Maintain structured vendor onboarding pipelines and document registers.Ensure compliance documentation is version-controlled, audit-ready and easily retrievable.Monitor regulatory developments and identify any resulting documentation requirements.Provide regular updates to senior management on regulatory and vendor onboarding progress, outstanding items and upcoming deadlines.Support board materials, investor due diligence and regulatory reporting when required.What We’re Looking For3–5 years’ experience in compliance documentation, regulatory operations or a similar role within fintech, payments or regulated financial services.Experience working with AML or Compliance Officers and a good understanding of AML/CFT requirements.Experience managing compliance or documentation requirements across multiple jurisdictions.Familiarity with CRS, FATCA and cross-border financial services documentation.Good understanding of payments terminology, including payment rails, BINs, PSPs, card issuance, FX and crypto networks.Excellent written English and the ability to produce accurate, professional documentation.Strong organisational skills and the ability to manage multiple deadlines and workstreams independently.Experience with global regulatory frameworks, Compliance Management Systems and fast-growing, remote-first fintech businesses would be an advantage.Why Join FastXE?This is an opportunity to take real ownership of a key operational compliance function within a growing international fintech. As FastXE expands into new jurisdictions and adds new payment infrastructure, the scope of the role has the potential to grow across compliance operations, regulatory affairs and partner management. Show more Show less Seniority level Entry level Employment type Full-time Job function Legal Industries Financial Services

Senior Learning Experience Designer – General AssemblyAs a Senior Learning Experience Designer (LED), you will be responsible for designing, developing, and contextualizing high-quality GA learning programs for enterprise, technical, and professional audiences. This role requires strong learning experience design knowledge, excellent program development and project management skills, and hands-on fluency with AI tools and emerging workplace technologies.You will create practical, outcome-driven learning experiences that help learners build relevant skills and apply them with confidence in real workplace contexts. Because AI is increasingly embedded across GA programs and client needs, you should understand how modern AI tools are actually used in the workplace and be able to translate that fluency into applied activities, labs, simulations, facilitator guides, assessments, and client-specific adaptations.While this role will contribute significantly to GA’s AI-enabled and emerging technology portfolio, it is not a purely AI curriculum role. The core responsibility is to create scalable, high-quality GA programs that meet learner needs, client goals, market expectations, and GA’s instructional standards.You will project manage and collaborate with subject matter experts, instructors, product managers, learning designers, assessment specialists, vendors, and client-facing teams to create learning experiences that reflect current market needs, emerging capabilities, and practical workplace application. Reporting Relationships:Reports to Director, Learning Design, General AssemblyLocation:DubaiLanguage:EnglishKey AccountabilitiesProgram Ownership & DiscoveryServe as the lead Learning Experience Designer for GA programs that may include AI, emerging technology, digital transformation, technical skills, leadership, role-based application, or workplace productivity components.Own requirements gathering, learning outcomes, project timelines, scope, resourcing, development plans, and content quality from discovery through delivery.Partner with sales, product, client success, solutions, and delivery teams to identify client and learner needs and translate those needs into practical learning solutions.Support pre-sales and client conversations by helping define skill needs, learner personas, program objectives, audience readiness, and recommended learning pathways.Evaluate the tools, workflows, use cases, and workplace contexts most relevant to a client or learner audience, including AI tools where relevant, and determine how they should be represented in the learning experience.Define clear learning outcomes that move learners from awareness to practical application, workflow improvement, productivity gains, behavior change, and responsible technology use.Applied Learning Design & AI-Enabled DevelopmentDesign and develop practical, instructor-led learning experiences for learners at varying levels of expertise, including programs where AI tools, workflows, or emerging technologies are central to the learner outcome.Create instructor-led training materials, including slides, hands-on labs, case studies, simulations, assessments, facilitator guides, learner workbooks, and practical workplace exercises.Build learning experiences that help learners actively apply new skills in realistic workplace contexts, including the use of AI tools and platforms where relevant.Design hands-on activities using current workplace and AI tools, such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, Midjourney, NotebookLM, or other tools relevant to enterprise learning.Translate complex or technical concepts into structured, accessible, and engaging learning experiences in partnership with subject matter experts.Curate, contextualize, and update content to reflect emerging industry trends, new tool capabilities, evolving best practices, accessibility expectations, and responsible use considerations.Design structured learning pathways across levels of proficiency, including AI literacy, role-based application, technical skill development, workflow redesign, responsible technology use, and advanced concepts where appropriate.Develop practical, interactive exercises such as tool walkthroughs, prompt refinement activities, workflow mapping, use case development, ethical decision-making scenarios, productivity tasks, coding challenges, technical labs, or real-world business simulations.Ensure learning experiences are grounded in adult learning principles, learning science, accessibility, measurable learner outcomes, and practical transfer to the workplace.Follow GA’s design and development standards, best practices, templates, QA processes, and productization expectations for core and customized curriculum.Create, execute, and own the quality of project and program development timelines, deliverables, and required resources.Onboard and project manage all resources required for program development, including SMEs, other LEDs or instructional designers, assessment specialists, instructors, vendors, contractors, and freelancers.Delivery & Instructor EnablementDevelop instructor enablement materials to support live classroom training delivery, including facilitator guides, run-of-show documents, learner workbooks, real-world case studies, tool setup instructions, troubleshooting guidance, and activity facilitation notes.Provide guidance to instructors on best practices for applied, interactive learning, including live tool demonstrations, coaching, discussion facilitation, learner support, applied exercises, and technology-supported problem solving.Work closely with instructors, learning facilitators, and client teams to tailor learning programs for diverse audiences, including enterprise clients, startups, government organizations, technical teams, business leaders, and cross-functional employee populations.Ensure instructors are equipped to deliver learning experiences confidently, accurately, consistently, and in alignment with GA’s instructional standards.Collect, synthesize, and analyze data on learning impact to support continuous improvement, content refinement, learner outcomes, and program updates.Where applicable, work with translation vendors and localization partners to adapt learning experiences for global audiences.ProductizationLead conversations and workflows with product management and learning systems design teams to standardize reusable GA learning patterns, components, activities, templates, and program structures.Contribute to the development of a scalable library of reusable GA learning components, including program structures, activities, assessments, facilitator resources, client-ready assets, and AI-enabled learning patterns where relevant.Identify which custom learning materials can be converted into reusable product components or repeatable delivery models.All About You5+ years of experience in instructional design, learning experience design, curriculum design, or a related field, with significant experience creating instructor-led training content.Demonstrated ability to design high-quality learning experiences for enterprise, professional, technical, or workplace audiences.Strong experience creating practical, outcome-driven learning materials, including slides, facilitator guides, activities, assessments, case studies, labs, simulations, and learner resources.Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional partners through a content development process.Strong understanding of instructional design methodologies, including Bloom’s Taxonomy, ADDIE, experiential learning, practice-based learning, and adult learning principles.Ability to design for both technical and non-technical audiences, including leaders, business teams, functional teams, and technical practitioners.Hands-on fluency with current AI tools and the ability to use those tools to design, prototype, evaluate, and improve learning experiences.Demonstrated experience designing learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or workplace technology adoption.Strong working knowledge of AI concepts, including generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, responsible use, and enterprise AI adoption.Experience designing practical, hands-on learning activities that may include AI tools, labs, case studies, simulations, workflow exercises, or tool-based practice.Experience collaborating with subject matter experts to translate complex concepts into structured, engaging, and accessible learning experiences.Familiarity with LMS platforms, content management systems, and authoring tools.Willingness to flex your schedule to join meetings across time zones, particularly in the United States, Europe, the Middle East, and Asia.Thrives in fast-paced, dynamic environments where priorities, tools, and client needs evolve quickly.Passionate about helping diverse learners build practical, future-facing skills for the changing world of work.Nice to Have:Technical proficiency in AI, data science, or coding, including Python, APIs, TensorFlow, PyTorch, or similar frameworks.Experience using GitHub or other technical collaboration tools.Experience designing AI training labs, coding exercises, model-building workshops, or real-world AI case studies.Familiarity with virtual machines, cloud-based labs, sandbox environments, or technical learning environments.Experience integrating AI-driven personalization, adaptive learning, or AI-supported learner practice into course design.Experience designing enterprise AI adoption programs, leadership AI programs, role-based AI academies, technical academies, digital transformation programs, or role-based learning journeys.Experience creating learning experiences for tools such as ChatGPT Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training and Project Management Industries Human Resources Services, Professional Training and Coaching, and Business Consulting and Services

As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises.We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities.A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation.To improve your chances of success in this application, read our advice on how to get a job at Canonical.Location: we are building our initial DevRel team in Europe, Middle East, African and American time zonesWhat your day will look likeIn a typical day, a developer relations engineer might: take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches help solve specific technical problems that users or colleagues have identified contribute to technical documentation to ensure that developer users' needs are met there work on technical articles, presentations or workshops identify new opportunities and directions for improvement in the developer experience we provide present at conferences, meetups or technical events What we are looking for in youA strong candidate is a programmer or developer with a demonstrable passion for and engagement in open-source software has worked with real-world challenges developing and deploying software using Linux has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers) understands current software packing issues and trends in the Linux ecosystem has been a contributor to open-source communities, software and documentation is an engaging, vivacious speaker and presenter can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding builds trust, relationships and confidence is willing to travel globally twice a year for company events, as well as to upstream and partner events Additional skills that you might also bring previous experience in a developer advocacy or community role in-depth familiarity with Ubuntu and the Canonical ecosystem of products What we offer youWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.Originally posted on Himalayas

About Menlo Menlo Research is an Applied R&D lab building Asimov, an open-source humanoid robot platform, and the full software stack that powers it. Our mission is to make humanoid labor economically viable, turning software into physical labor at scale. We build across the full stack: hardware architecture, locomotion, autonomy, simulation, and infrastructure. We move fast, ship to real robots, and open-source everything we can. If you want your work to matter beyond a paper or a demo, this is the place.The RoleWe are looking for a Developer Relations Engineer to be the public face of Asimov in the builder community. This is a hybrid role, part hands-on robotics and part developer evangelism. You will assemble and maintain Asimovs, tune the policies that make them move, build demos and skills on the Menlo Platform, and then take that work on the road as talks, workshops, and content. You are equally at home with a torque wrench and a keynote, and your job is to make the open humanoid stack impossible for engineers to ignore.What You'll Do Assemble, bring up, and maintain Asimov units in our labs and at customer sites Service and support customer robots in the field, and turn what you learn into product feedback Build demos, robot skills, and policies on the Menlo Platform that show what Asimov can really do Finetune locomotion and JEPA policies to push real-world performance Run hardware and software workshops that get engineers building on Asimov fast Represent Menlo publicly through live demos, talks, and technical content that grow our developer community Create blogs, videos, and social content that build a following around the open humanoid stack What We Look For Deep hands-on comfort with hardware, or an obsessive drive to work on robots every single day A strong technical foundation in robotics, mechatronics, or AI, enough to build and debug real systems yourself An existing public body of work: blogs, talks, open-source contributions, or an engaged following The ability to turn deep technical work into content engineers actually want to read and watch Someone who loves shipping to real robots and showing it off, not just writing about it Nice to Have Background as a mechatronics engineer or robotics hacker Experience with locomotion, imitation learning, or world models such as JEPA A software or AI background paired with genuine hardware obsession Experience running community programs, hackathons, or developer events Contributions to open-source robotics or ML projects Why Join Menlo You will be the person who puts Asimov in front of the world. You will build the robots, write the policies that make them move, and then show a whole community of engineers why physical AI should be open. Your work lives on real hardware and reaches real builders, not slides. If that is the kind of impact you want, this is the place.A Note on AIYou don't need deep AI expertise for every role, but we do expect everyone at Menlo to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement. When that's the case, we'll say so explicitly in the qualifications. People who thrive here don't treat AI as a novelty. They use it to think better, and make their work easier for others to build on.Equal Opportunity and AccommodationsWe hire talented people from a wide range of backgrounds. If you're excited about a role but don't meet every bullet, we still encourage you to apply. Menlo Research is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Menlo provides reasonable accommodations during the application process. If you need one, please let your recruiter know.Originally posted on Himalayas

OverviewDecisionPoint seeks a Knowledge Base Manager to lead documentation, content governance, and knowledge lifecycle management in support of a large federal and DoD-aligned mission environment. This role is responsible for creating, structuring, maintaining, and optimizing enterprise knowledge content including Standard Operating Procedures (SOPs), troubleshooting guides, service catalog entries, runbooks, and user support articles. The Knowledge Base Manager ensures documentation accuracy, promotes content standardization, manages version controls, and drives continual improvement across all knowledge artifacts used by service desk, engineering, cybersecurity, and program stakeholders. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.Duties & ResponsibilitiesThe Knowledge Base Manager will: Manage the full lifecycle of knowledge articles, including drafting, reviewing, publishing, and retiring content. Maintain and improve SOPs, runbooks, troubleshooting guides, service catalog items, and technical reference materials. Ensure content accuracy, clarity, consistency, and alignment with enterprise documentation standards. Partner with Tier 1, Tier 2, and Tier 3 teams to capture tribal knowledge and translate it into structured KB content. Coordinate with cybersecurity, engineering, and cloud teams to document updates, new features, and system changes. Implement taxonomy, tagging, metadata, and content governance controls for improved knowledge discoverability. Conduct periodic reviews of content to prevent staleness, inaccuracies, or procedural drift. Facilitate continuous improvement efforts for documentation workflows and content creation processes. Maintain version history, change records, and archival procedures for all documentation. Support compliance documentation needs, ensuring KB content aligns with federal and DoD quality expectations. Provide training to staff on how to submit, update, and utilize knowledge articles effectively. Manage formatting, layout, and readability standards for all technical content. QualificationsClearance RequirementMust hold an active Top Secret clearance, supported by a Tier 5 background investigation. Education (Required)Bachelor’s degree in Technical Writing, Information Technology, Communications, or a related field. Experience (Required) Minimum 4 years of experience in technical writing, knowledge management, or documentation development. Experience managing enterprise-level KB systems, documentation platforms, or service catalog structures. Experience developing SOPs, troubleshooting guides, and procedural documentation. Experience supporting IT service desk or IT operations environments. Experience collaborating with technical teams to translate complex concepts into clear documentation. Technical Knowledge (Required)Strong understanding of documentation standards, structured authoring, and content governance models. Familiarity with ITIL practices for knowledge management, incident, problem, and change processes. Ability to synthesize information from SMEs across engineering, security, and cloud teams. Proficiency with documentation tools, KB platforms, and content management systems. Technical Knowledge (Preferred)Experience supporting federal or DoD IT programs. Familiarity with service portals and workflow automation. Experience with metadata tagging, taxonomies, and search optimization. CertificationsRequired:ITIL v4 Foundation Preferred:Certified Technical Writer or Knowledge Manager CompTIA Security+ SkillsExceptional writing and editing abilities with strong attention to detail. Ability to structure complex technical information into user-friendly content. Strong communication and interviewing skills for gathering SME input. Ability to manage multiple documentation projects simultaneously. Strong organizational and governance skills for maintaining large documentation repositories. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents. Originally posted on Himalayas

clio 8.1.0.112 · Creatio cloud demo (8.x, .NET Framework host, cliogate NOT installed) ## Summary Task: clone an existing marketing email (`BulkEmail`, authored in the current Beefree-based **Email designer**) into a **Message template** (`EmailTemplate`) on the same environment. clio has no read or write path for email content of any kind: - no tool for `EmailTemplate` (message templates) — `get-page` / `update-page` only cover Freedom UI pages, and message templates are a classic module (`EmailTemplateSectionV2` / `EmailTemplatePageV2`); - no tool for the content itself — neither the legacy Content designer config (`EmailTemplate.TemplateConfig`) nor the current designer storage (`BfEmailTemplate.PageJson` / `PageHtml`); - no guidance article: `get-guidance name=routing` routes pages / entities / data / applications, and `availableGuides` has nothing on email templates, message templates or email content. So the only way to do the task is raw OData writes with a hand-authored `TemplateConfig` JSON — and that JSON is the **legacy** designer's format. Everything clio can produce therefore lands in the old designer; there is no supported way to generate content that opens in the designer the platform actually ships for marketing emails. ## Reproduction 1. `find-entity-schema search-pattern 'EmailTemplate'` → the entity is discoverable, but no tool operates on its content. 2. `get-tool-contract` (index) → no `*email*` / `*template*` content tool. 3. `get-guidance name=routing` → no email/message-template route; an unknown name returns `availableGuides`, which lists none. 4. Everything below had to be reverse-engineered from OOB records via `odata-read`, because nothing documents it: - `EmailTemplate.ConfigType` = 0 (raw HTML body, `IsHtmlBody: true`) vs 1 (designed in Content designer, `IsHtmlBody: false`); - the Content designer vocabulary `sheet > mjblock > section > column > {text | mjimage | mjbutton | mjdivider | spacer | navbar}`, plus `ImageConfig {source, url, imageSrc, name}`; - English content lives on `EmailTemplate`, other languages in `EmailTemplateLang`; - the new designer keeps content in `BfEmailTemplate` keyed by a plain-Guid `EmailId` (`BulkEmail.TemplateBody` / `TemplateConfig` are empty for such emails — a first-time caller reasonably concludes the email has no content). ## Expected Symmetry with the page tooling — something like: - `get-email-template` writing the body/config to files (as `get-page` does), `update-email-template` pushing them back with a checksum guard; - support for the current designer's storage, so generated content opens in that designer rather than the legacy one; - a copy path between hosts (marketing email ↔ message template), which the platform itself has server-side (`BfEmailTemplateExtendedCopyService`, `BFTemplateTransformerService`); - a guidance article covering the above field semantics, so they don't have to be inferred from sample data. ## Observed Task completed only by: `call-service` GET of `BfEmailTemplate` → local transform → `call-service` POST of a full `EmailTemplate` with a hand-built legacy `TemplateConfig` (9 `mjblock`s, 24 `text`, 4 `mjimage`, 2 `mjbutton`). ~3 h of schema archaeology for what is conceptually a copy. ## Impact Any demo/delivery task that involves email content (message templates for processes, transactional emails, cloning a marketing email) is outside clio's reach today, and whatever is built through the OData fallback is stuck in the legacy designer's format.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

OverviewAtkinsRéalis is one of Canada's largest private-sector nuclear engineering groups, proudly stewarding Canadian CANDU nuclear technology for more than 60 years. We deliver world-class services to the nuclear industry in Canada and internationally, and we are committed to developing the talent that supports this mission.Reporting to the Technical Training Development Manager, the Training Content Designer plays a key role in supporting Candu Energy's training transformation strategy, helping position the organization as a leader in the use of digital learning technologies that enhance workforce performance, improve safety outcomes, and enable innovative training solutions not achievable through traditional methods.As a member of a multidisciplinary training team, the Training Content Designer will develop engaging and effective learning content, including digital learning materials, visual aids, simulations, computer-based training modules, and instructor-led presentations. These learning solutions will support employee onboarding, technical proficiency, professional development, and organizational capability growth across the business.Leveraging modern learning technologies and tools, the role will also contribute to the administration and continuous improvement of the Learning Management System (LMS), ensuring training content is effectively deployed, tracked, maintained, and accessible to learners.Your roleDesign, develop, and maintain engaging instructor-led, virtual, blended, and e-learning training solutions that support workforce development, onboarding, technical training, and organizational capability growth.Collaborate with technical subject matter experts (SMEs), business leaders, and stakeholders to analyze learning needs and translate complex technical information into effective training content.Create instructional design deliverables, including learning objectives, course outlines, lesson plans, curricula, storyboards, and training roadmaps aligned with business and performance requirements.Develop and maintain training materials such as instructor guides, participant workbooks, job aids, quick reference guides, assessments, and visual learning resources.Design and build interactive digital learning experiences, including computer-based training (CBT), simulations, scenario-based learning, videos, and e-learning modules using approved authoring tools (e.g., EasyGenerator).Produce compelling visual content and multimedia assets that enhance learner engagement, knowledge retention, and safety awareness.Support the development and deployment of innovative digital training technologies that improve training effectiveness, operational efficiency, and worker safety.Review, evaluate, and update training content to ensure technical accuracy, instructional quality, regulatory compliance, and alignment with evolving business needs.Gather and incorporate feedback from learners, SMEs, instructors, and stakeholders to continuously improve training programs and learner experience.Apply adult learning principles and instructional design best practices to create effective and accessible learning solutions for diverse audiences.Coordinate the publishing, testing, and maintenance of learning content within the Learning Management System (LMS).Support LMS administration activities, including course uploads, curriculum assignments, learner enrollments, completion tracking, reporting, and content maintenance.Maintain content governance practices, including document control, version management, metadata standards, and training records.Monitor emerging learning technologies, digital training trends, and industry best practices, recommending opportunities for innovation and continuous improvement.Participate in multidisciplinary project teams supporting the Training and Onboarding team and Candu Energy's broader digital learning transformation initiatives.Ensure all training materials support organizational goals related to human performance, operational excellence, quality, compliance, and safety culture.Required InterfacesHiring Managers, Other support departments (e.g., IT, HR), Digital Solutions, Senior Leadership Team, New Employees.Work Locations:Primary work location will be in Mississauga, ON office.Occasional travel to other project sites may be required.About YouDiploma/Degree in adult education, instructional design, Human Resources, communications or similar program.5-8 years in Training & Content development including e-learning and utilization of AI assist tools (EasyGenerator).5-8 years of Learning Management System administration (in particular SAP SuccessFactors).Nuclear Industry experience considered an asset.Experience with technical writing and training coordination.High proficiency in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook).Strong analytical and problem-solving skills, with the ability to work collaboratively.Ability to adapt to last-minute changes and handle unexpected situations effectively.Ability to work in office 5 days per week.Strong planning and organizational skills, with the ability to prioritize tasks and meet deadlines.Excellent internal customer relationship skills.Exceptional communication skills, both verbal and written.Strong sense of urgency and accountability.Self-starter who can identify what needs to be done and take initiative.Extremely detail-oriented.Rewards & benefitsExplore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.Make the most of diverse opportunities for training and professional development to grow your skills and expertise.And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.Be rewarded. Find out more.About AtkinsRéalisWe're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.Find out more.Additional informationAtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as "AtkinsRéalis") are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.Appropriate accommodation will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).Successful applicants will be notified about AtkinsRéalis' accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Engineering Services

Description du poste :Shape the Future of Customer Conversations We're looking for a Senior Conversation Designer to lead the design of intelligent, human-centred conversational experiences across virtual agents, chatbots, voicebots, and AI-powered service channels.In this role, you'll transform complex business processes into simple, intuitive conversations that help customers and employees get what they need quickly and effortlessly. You'll work at the intersection of customer experience, content design, AI, and service innovation, partnering with cross-functional teams to deliver scalable, accessible, and trusted digital experiences.  What You'll DoDesign end-to-end conversational experiences across voice, chat, messaging, and virtual agent channelsLead discovery workshops to understand user needs, business goals, policies, and service requirementsCreate conversation flows, intents, prompts, escalation paths, authentication journeys, and handoff experiencesDevelop clear, inclusive, plain-language content that drives engagement and task completionPartner with product, UX, operations, technology, and business teams to bring designs to lifeConduct usability testing and analyse conversation data to continuously improve performance and customer outcomesEstablish and evolve conversation design standards, reusable patterns, and best practicesCoach and influence teams on effective conversational AI design without direct people management responsibilities  What You Bring4+ years of experience in Conversation Design, Conversational AI, Content Design, UX Writing, Service Design, or a related fieldExperience delivering at least one production chatbot, voicebot, virtual agent, or conversational AI solutionStrong skills in conversation architecture, intent design, prompt writing, error handling, fallback strategies, and agent handoffsExperience conducting discovery, prototyping, user testing, and post-launch optimisationExceptional writing skills with a passion for plain language and customer-centred designAbility to translate complex processes and business rules into intuitive conversational experiencesStrong collaboration and stakeholder management skills Nice to Have Experience with Genesys Cloud, Genesys AI Studio, or similar conversational AI platformsBackground in regulated industries such as insurance, healthcare, public sector, or financial servicesKnowledge of accessibility standards, responsible AI practices, and conversational analyticsExperience designing both voice and digital conversational experiencesBilingual English/French capabilities  Proposed salary : 100k to 130k Nous proposons :Pourquoi rejoindre l’équipe ? Nos valeurs fondamentales sont Bienveillance, Engagement, Collaboration, Courage et Créativité. Nous recherchons des personnes compétentes et motivées, prêtes à apporter une attitude positive au sein du groupe GFT.  En plus de rejoindre notre belle équipe, vous bénéficierez de ces excellentes conditions de travail dès votre arrivée :✔ Six semaines de vacances pour tous✔ Activités sociales et sportives diversifiées✔ Régime d’assurance individuelle ou familiale généreux dès le premier jour✔ Et bien d'autres avantages sociaux que nous serons ravis de vous présenter ! Diversité & Inclusion : #LaisseTonEmpreinte La diversité est la clé du succès d’une entreprise. Chez GFT, nous nous engageons à cultiver, encourager et préserver une culture axée sur la diversité, l’équité et l’inclusion.Nous voulons travailler avec vous pour vos compétences et votre talent, indépendamment de votre âge, origine ethnique, identité de genre ou capacité physique. Nous savons qu’en étant un employeur diversifié et inclusif, nous remplirons notre responsabilité sociale et ferons la différence.     Show more Show less Seniority level Not Applicable Employment type Full-time Job function Sales and Business Development Industries IT Services and IT Consulting

D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. It is the world’s first commercial supplier of quantum computers, and the first and only to offer dual-platform quantum computing products and services, spanning both annealing and gate-model quantum computing technologies. D-Wave’s mission is to help customers realize the value of quantum today through enterprise-grade systems available on-premises and via its Leap™ quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations across commercial, government, and research sectors trust D-Wave to address complex computational challenges using quantum computing. Learn more about realizing the value of quantum computing today and how D-Wave is shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com.About The RoleD-Wave is seeking a Technical Writer II to support our growth and continued product releases. In this role, you will join our team of technical writers and work closely with software, hardware, support, and marketing teams to research, create, and maintain customer-facing technical documentation. This includes API reference material, programming instructions, code examples, user guides, system administration guides, hardware documentation, training materials, error messages, release notes, and more.To be successful in this role, you will develop a strong understanding of D-Wave's quantum computers, the Ocean Software Development Kit (SDK), and the Leap quantum cloud service through study of existing materials, hands-on experience with D-Wave's products, and collaboration with technical subject matter experts. You will support documentation initiatives, contribute to documentation strategy and standards, and help drive continuous improvements to the user experience.What You'll DoProduce high-quality customer-facing technical documentation that meets the needs of technical audiences, including API references, user guides, hardware documentation, training materials, release notes, and code examples.Partner with software, hardware, support, product, and marketing teams to gather information, understand documentation requirements, and ensure content is accurate, complete, and aligned with product functionality.Participate in the product development lifecycle to identify, plan, and deliver documentation additions, enhancements, and updates for new releases.Analyze existing and proposed content to identify opportunities for reuse, single-sourcing, consistency, and improved maintainability across documentation assets.Identify, track, and resolve documentation gaps, inconsistencies, and defects, particularly related to product maintenance, troubleshooting, and user workflows, using tools such as Git and Jira, through hand-on work on the product and APIs.Define, review, and improve documentation management processes, standards, and best practices, while incorporating relevant industry trends and advancements.Ensure consistent, accurate, and user-friendly information across customer-facing platforms, including documentation websites, open-source repositories, learning management systems, and knowledge bases.Review and edit peer content to maintain quality, clarity, consistency, and adherence to established documentation standards.Contribute to continuous improvements in the documentation experience by recommending process enhancements, improving content discoverability, and advocating for customer documentation needs across teams.About YouBachelor's degree in Computer Science, Mathematics, Engineering, Physics, or equivalent experience.3+ years of experience as a technical writer producing customer-facing documentation for software development or technical audiences.Experience coding in Python.Ability to independently manage multiple priorities and deliver high-quality work on schedule.Strong analytical and problem-solving skills with the ability to evaluate complex technical information and determine the best approach to communicate it.Ability to quickly learn complex technical concepts and translate them into clear, user-friendly documentation.Excellent written and verbal communication skills.Strong collaboration and cross-functional partnership skills.Demonstrated attention to detail and commitment to quality.Bonus PointsExperience with Docs-as-Code methodologies.Experience with HTML and CSS.Experience producing hardware documentation.Experience applying single-sourcing and minimalist documentation principles.Experience with reStructuredText, Markdown, or similar markup languages.Experience using Git-based workflows.Experience supporting documentation translation or localization efforts.Experience applying accessibility standards and best practices.Experience with UI/UX design principles.Experience conducting user analysis and incorporating user feedback into documentation improvements.Experience analyzing documentation metrics and using data to inform decisions.Experience with graphic design and technical illustration.Experience creating, maintaining, and troubleshooting documentation publishing pipelines.A D-Waver's DNAWe look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.InclusionWe celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.Our Compensation Philosophy Is Simple But PowerfulWe believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.During the interview process, your Recruiter will explain how our rubrics work across all our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The base salary for this role is targeted between $84,000 - $115,000 CAD per year. The final offer is determined by your proficiencies within this level. The Fine PrintNo 3rd party candidates will be acceptedIt is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.The Pay Range For This Role Is84,000 - 115,000 CAD per year(Burnaby) Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting