Cloud & Infrastructure Documentation Jobs

High-impact technical writing positions across AWS, Azure, GCP, DevOps, and cloud infrastructure platforms.

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Senior Technical Writer, Support Documentation

Fullscript • Remote
Linkedin (Canada)

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.This is your invitation.Bring your ideas, your grit, and your care for people.Join us and shape the future of care.The OpportunityThe Senior Technical Writer owns documentation for one or more product areas of the Fullscript platform, and partners on the content strategy behind how the Support Center as a whole is structured. It has grown alongside a platform that evolves quickly. Expect a mix of mature documentation to maintain and refine, and newer product surfaces where you decide what should exist at all.This role reports to the Manager, Support Documentation, and is a primary partner on content strategy. You are comfortable deciding how content is structured so people can find it, where the line falls between self-service and a conversation with a support agent, which numbers the work should move, and what to stop doing. The work stays hands-on. You will keep writing and editing documentation alongside the structural work.The Support Center is the source of truth for platform knowledge, whether the reader is a practitioner, a patient, or one of our own support agents. An error in it reaches every audience at once, and content has to hold up for someone scanning a page as much as for a system pulling a single answer out of it.What you'll doDocumentation ownershipOwn the content lifecycle for your product areas, from planning and drafting through maintenance and retirement, across every audience those areas touch. Document complex platform behavior, including integrations, identity and permissions, and net-new features with no existing content model to build on. Answer the question the reader arrived with, and where it genuinely helps, surface the adjacent capability they did not know existed. Use AI-assisted authoring to draft, summarize, and audit, then validate the output against the product before it publishes. Information architecture and content strategyPartner with the Manager, Support Documentation, to design and evolve the information architecture of the Support Center: taxonomy, content types, navigation, and the metadata schema underneath them. Identify when a new feature makes existing documentation inconsistent or redundant, and lead the consolidation rather than layering new content on top. Monitor documentation effectiveness through self-service resolution, search performance, feature adoption, and support contact volume on documented topics, and prioritize work based on what those show. Produce AI-ready content: topics that still make sense when a system pulls one out on its own, consistent semantic markup, and metadata complete enough to route a question to the right answer. Use insights on where AI-assisted support returns wrong answers to prioritize the content fixes that follow, and negotiate that work against everything else in the queue. Release scoping and cross-functional collaborationGather and validate technical information ahead of a release, partnering with Product Management, Product Marketing, Engineering, and whichever subject matter experts (SMEs) own the detail, and translate what you learn into documentation. Work with support managers and frontline agents to find where customers get stuck, and use what they see to decide what gets documented and at what depth. Flag for Product when a pattern points at the product rather than the content. Produce an impact assessment for each release: which existing content becomes inaccurate, which audiences are affected, and who owns each open question. Identify what readers will need that the product specification does not address, and pursue those questions to an answer rather than documenting around the gap. Scope and size the releases nobody else can take yet, flag what will not fit early enough for someone to make a call, and grow the team's scoping until writers handle their own domains unaided. Standards, quality, and governanceModel and enforce the style guide, editorial policy, and content quality standard, and keep them current as the platform changes. Maintain consistent terminology across the Support Center: a controlled vocabulary of approved terms, the variants to avoid, and definitions SMEs have signed off on. Improve content operations: templates and content types, SME review and approval workflows, and a review cadence driven by risk, usage, and feedback rather than by article age. Govern the entire Support Center, including content the team does not author: taxonomy and metadata consistency, deduplication, and a defined path from published to deprecated to archived with redirects in place. Peer review and mentorship Provide peer review and mentorship on craft, and be the editorial resource other writers come to. Bring other writers into release scoping and walk them through how you got to the impact assessment. What You Bring To The Table5+ years writing technical or support documentation for SaaS platforms or complex software environments. Direct experience changing the structure of a documentation set, knowledge base, or help center, not only working within one. Strong writing skills, with the ability to turn complex technical behavior into accurate, scannable documentation, and to write the same information at the right depth for a practitioner, a patient, or a support agent. Comfortable working from incomplete information. You can define the documentation plan for a release that is still taking shape instead of waiting for a finished brief. Experience with content modeling and single-sourcing, so a fact lives in one place rather than being maintained across a dozen articles. Proficiency in a modern content management system, including its structured fields and metadata rather than only its authoring view. Comfort with AI-assisted authoring, and an interest in why a well-written article can still produce a wrong answer. Bonus if you have Healthcare, clinical, or other regulated software documentation experienceExperience with knowledge management practices where support agents contribute and improve content as they resolve cases. Experience improving how content gets found, through on-site search relevance, query analysis, or external ranking. Documenting integrations across a partner ecosystem, where behavior differs from one integration to the next. Experience with a component content management system (CCMS) such as Paligo, Heretto, or IXIASOFT, or with structured authoring in DITA. Taxonomy or ontology work, including knowledge graphs and the entity relationships underneath them. Prior work grounding a knowledge base for retrieval-augmented generation (RAG) or an AI support assistant, including how you measured whether the answers came back right. Prompt design, or a working view of where AI-generated drafts reliably fall short. What We Can Offer YouRemote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role. Flexible PTO and competitive pay, because work-life balance matters RRSP/401k match and competitive compensation packages to invest in your future Premium benefits package with customizable coverage, paramedical services, and an HSA. Fullscript discounts to save on high-quality wellness products Continuous learning opportunities to grow your skills and careerCompensation RangeThe salary range for this role is between $75,000 and $90,000 (CAD). Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only. The range shown reflects base salary only. Additional incentives, perks, and benefits may be available as part of Fullscript’s total rewards package.Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.Why FullscriptGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.What To Know Before You ApplyWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.Learn Morewww.fullscript.com@fullscriptHQ on instagram@fullscript on YouTubeFullScript on LinkedInWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Health and Human Services

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Content Designer (m/w/d) B2B-Marketing

reputatio systems GmbH & Co. KG • Pforzheim
Adzuna (DE)

reputatio - we connect people, technology, vision and reality Seit über 20 Jahren steht reputatio für moderne Cloud-Telekommunikationslösungen, IT-Infrastruktur und strategische Beratung auf Augenhöhe. Mit unserer innovativen Cloud-Telefonanlage reputatio CallManager sowie unseren Virtual DataCenter und Dynamic Network Lösungen verbinden wir, was zusammen gehört -Mensch, Technologie, Vision und Wirklichkeit. So erleichtern wir das tägliche Leben unserer Geschäftskunden aus dem Mittelstand und d…

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Job ID26WD101417Job ID26WD101417Job Requisition ID 26WD101417L'affichage de poste en français suivra / The French job posting follows.26WD101417, Software Engineering Manager, Global Developer RelationsPosition OverviewAutodesk is looking for an experienced Software Engineering Manager to lead and transform our global Developer Relations organization.In this role, you will lead engineering teams responsible for developer support, onboarding, training, and enablement across Autodesk's cloud and …

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Software Engineering Manager, Global Developer Relations

Autodesk, Inc. • Toronto
Adzuna (CA)

Software Engineering Manager, Global Developer Relations Position Overview Autodesk is looking for an experienced Software Engineering Manager to lead and transform our global Developer Relations organization. In this role, you will lead engineering teams responsible for developer support, onboarding, training, and enablement across Autodesk's cloud and engineering platforms, including CI/CD, observability, CloudOS, and cloud infrastructure. Your primary mission is to modernize the developer ex…

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DevOps Engineer, Developer Relations

Vultr • Remote
Linkedin (India)

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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DevOps Engineer, Developer Relations

Jobgether • Remote
Linkedin (India)

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Australian Migration (GSM) Documentation Specialist

ACET Migration Services • Remote
Linkedin (India)

Job description:The Quality Assurance Manager is a senior function within ACET Migrations responsible for owning the full documentation quality lifecycle across Australian migration services. This role ensures every client file lodged by ACET Migrations meets the required accuracy, compliance, and regulatory standards set by Australian immigration authorities. The QA Manager leads the quality team, drives process consistency, and holds accountability for submission outcomes across all visa categories.MAIN RESPONSIBILITIES1. Setting the Quality Standard–Builds a clear system for how documents should be checked and approved–Sets the rules and targets the QA team works toward–Makes sure everyone on the team knows what good looks like and works to reach it–Steps in to help any team member who is struggling or unsure2. Checking Files Before Submission–Reviews every file before it is sent to the immigration authority–Makes sure each file meets current Australian immigration requirements–Gives final approval — nothing gets lodged without QA sign-off3. Keeping Up With Immigration Rules–Stays on top of any changes to Australian immigration laws and guidelines–Updates the team quickly whenever rules change–Makes sure the team is always working with the most current requirements4. Improving How Things Work–Creates clear step-by-step processes for the team to follow–Spots where things are going wrong and fixes them properly–Makes sure the same mistakes do not keep happening5. Reducing Errors and Rejections–Tracks where errors and rejections are coming from–Investigates every rejection to understand why it happened–Puts steps in place so the same issue does not happen again–Works toward getting files right the first time, every time6. Reporting to Leadership–Keeps track of how each team member and the overall team is performing–Prepares clear reports on submission quality, errors, and trends–Shares findings and suggestions with senior management regularly7. Working With Other Teams–Works alongside case managers, migration agents, and operations staff–Makes sure quality is not just a QA job — it runs through the whole business–Gets involved in cases that are complicated or carry higher risk8. Training the Team–Runs training sessions to help the team improve their documentation skills–Teaches the team about any new immigration rules or process changes–Builds a team culture where everyone cares about quality, not just the QA Manager9. Protecting Client Information–Makes sure all client data is handled safely and kept private–Follows all legal and company rules around data protectionMAIN RESPONSIBILITIES–Has a relevant degree–Has 3 to 5 years or more working in Australian migration services–Has led a QA or compliance team for at least 2 to 3 years–Knows Australian immigration visa types and what each one requires–Has used case management or CRM systems before–Experience across PR, work visas, and student visas is a bonusWork Location: In person Show more Show less Seniority level Entry level Employment type Full-time Industries Professional Services

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Technical Writer

Camunda • Remote
Linkedin (UK)

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.About The RoleAs a Technical Writer at Camunda, you'll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You'll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and closely aligned with the product experience. This is a hands-on role where you'll become a subject matter expert, directly shaping the developer journey through high-impact content across the Camunda platform.Beyond Content, You'll Help Maintain And Configure The Infrastructure That Keeps Our Documentation Running Smoothly. We're Looking For Someone Who Can Unblock Themselves And The Team When Something Breaks. Day To Day, This Can MeanTroubleshooting and fixing failing GitHub Actions workflows, including reading CI logs, isolating the breaking change, and getting the build green again.Reviewing and merging contributions from engineers and the wider community, and keeping branches and versioned docs releases in good shape.Diagnosing broken links, redirects, MDX and rendering errors, and search indexing issues across current and versioned content.Handling Docusaurus, Node, and dependency upgrades, and resolving the breakages that come with them.Improving the tooling, automation, and linting that writers and contributors rely on, so our publishing process stays fast and predictableYou don't need to be a full-time developer, but you should be confident with Git and GitHub workflows, the command line, YAML and JavaScript-based config, Markdown/MDX, and reading an error trace far enough to know whether you can fix it or need to pull in an engineer.You'll join a collaborative, mission-driven team focused on helping developers become productive with Camunda technologies quickly and joyfully. Developers with technical writing experience are encouraged to apply.What You’ll Be DoingOwn and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.Maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable.Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development.Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs.Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies.Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate.Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights.Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.What You Bring3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts.Proven experience of maintaining, troubleshooting, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus.Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products).Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation.Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners.Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment.Ability and/or willingness to use our product.Nice-to-havesSoftware engineering experience, or proficiency with one or more programming languages.Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use.This role is an existing vacancy#C1 #USEASTCompensationWhat We Have to Offer:We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:United States: $102,300.00 to $164,900.00United Kingdom: £64,200.00 to £105,600.00Singapore: S$127,000.00 to S$190,500.00Canada: C$108,600.00 to C$178,600.00If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).Benefits & PerksWe invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @camunda.com or @talent.camunda.com. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes.For information about how your personal data is processed, please refer to Camunda’s Applicant Privacy Policy. We note that phone numbers and SMS opt-in data are not shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.By opting in to SMS use, please be aware that:Text message frequency may vary;Standard text message and data rates may apply; andBy opting in, you will be enrolled directly in ongoing recruiting text messages from Camunda.To opt-out, simply select 'No' when prompted during your application. You can also change your preferences at any time by contacting talent-operations@camunda.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

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Developer Relations (Founding)

Nango • España
Adzuna (ES)

Nango (YC W23) lets developers build product integrations with AI. It gives agents and applications access to the APIs their users rely on. More than 700 paying customers use Nango today, including ServiceNow, Replit, Ramp. We are a YC-backed team of 14 from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other leading developer-tool companies. We are hiring a Founding Developer Relations Lead to make Nango known, trusted, and talked about by developers. You will combine technical…

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Senior Technical Content Engineer

PTC • United States
Himalayas Tech

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Senior Technical Content EngineerLocation: Remote, USA or Boston, MA HybridTravel: Up to 10%Reports to: Roy Mutalik, Director of Technical Services (Onshape Marketing and Pre-sales)Role SummaryLove CAD and want to do more than model all day? This role is for the engineer who gets excited showing someone a faster, smarter way to design, and who has always wanted to turn that excitement into demos, videos and stories that reach thousands of people.As Senior Technical Content Engineer, you'll be a technical voice of Onshape, the cloud-native CAD and PDM platform that's changing how product teams design and collaborate. You'll get hands-on with the newest features, find creative ways to show what they can do, and share that with engineers, engineering leaders, IT teams and executives. You'll be on stage, on camera and in front of customers, connecting what Onshape can do to the results it delivers for their business.If you've ever thought "I could make a better demo than that," or you're the person your team asks to explain how something works, we'd love to talk.What You'll Do Take the stage. Deliver presentations and live demos at trade shows, conferences, webinars, customer sites, technical events and user meetups. Support Sales with prospect demos and help customers see what's possible. Create and build. Design the models, scenarios and stories that make Onshape come alive. Produce demo materials, scripts, tutorials, feature videos and "What's New" release videos. Write blog posts, feature pages, competitive comparisons and more. Your work will appear on the Onshape website, social channels and beyond. Make the value click. Translate features into clear business benefits, including the combined value of Onshape with connected PTC products like Arena PLM and Windchill. Shape what's next. Partner with Marketing, Sales, Technical Services (pre- and post-sales) and Product Development on launches, campaigns and events. Bring customer feedback back to the teams building the product. What You Bring 5+ years of hands-on experience with professional CAD software (Onshape and/or SolidWorks preferred; Creo, CATIA, NX, Inventor and others also considered) Experience with PDM and/or PLM tools (e.g., SolidWorks PDM, Teamcenter, Windchill) Proven presentation and live software demo skills for technical and executive audiences, both in person and virtually (including webinars) The ability to turn technical capabilities into business value people care about Strong written communication skills Comfort creating and appearing in video content, and curiosity to learn the editing side A real passion for CAD and design, and enthusiasm for sharing it Nice to Have Bachelor's degree in Engineering or a related field; equivalent CAD, drafting or industry experience will be considered Experience with video editing tools like Premiere Pro or Camtasia Background in applications engineering, technical sales or training, especially with a CAD reseller or channel partner Experience using or implementing Arena PLM or Windchill Experience building custom integrations with APIs (e.g., REST APIs, SolidWorks API) and scripting languages PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $115,000 - $135,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page ( Applications will be accepted on an on-going basis until the opportunity is filled.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."Originally posted on Himalayas

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Senior Information Architect /Data Engineer (Remote Initially)

My Recruiter Inc. • Canada
Himalayas Tech

WE ARE HIRING !My recruiter Inc caters to grow the business to next level by providing professional services to empower the organizationals values with right suitable candidate. Our mission is to provide the skilled professionals who will work with passion and dedication for the success of the organization.We are hiring candidates for the role of Senior SIEM Engineer (working remotely) for our client.Our client is a global software services and solutions provider. Established in 1996, they deliver innovative technology solutions and services across multiple domains, in North America.Title: Senior Information Architect /Data Engineer6+ MonthsJob SummaryChief Data Office (CDO) is seeking an Solution Architect to be part of a team supporting all business and support functions across Fitch for a wide range of cloud based big solutions. This is a formative opportunity to influence and innovate as part of the new CDO function. In this role, the solution architect will partner across business, technology, enterprise architecture and operations to design and act as a subject matter expert for Fitch’s new cutting edge cloud data platform.Primary Responsibilities Lead the technical architecture effort for our next generation cloud data platform Partner with platform teams to design and deploy a cloud big data platform that is fit for purpose and in line with business goals and objectives Contribute towards the definition and SDLC adoption of strategic enterprise platform architecture standards including partnering with Data Architecture on naming and modelling standards supporting data at rest (logical and physical models) and data in motion (messaging, API’s) Develop platform standards for how integrations are developed, and how features are developed within the ecosystem Provide design and technical support for application teams that are re-architecting legacy/batch data solutions into more modern, event-based technical solutions for on-prem and the public cloud (AWS) Provide support to enterprise application teams to define re-usable critical cloud technologies Qualifications - What it takes: 10+ years experience as a cloud database engineer/architect with a proven track record of delivery Expertise with AWS infrastructure such as S3, Redshift, and Athena required Hands-on experience as a database developer and/or administrator is a must – from initial logical design to physical deployment, for both new build and change management Working experience with Data Management and Governance solutions (i.e. Data Warehousing, Data Lakes and Reservoirs) in both relational technologies (e.g. Oracle) and no-SQL solutions (Hadoop) for both on-prem and cloud (AWS) deployments required Experience creating and supporting enterprise-level big data platform architecture is required Strong communication, presentation, and interpersonal skills for interacting and collaborating with other leaders and associates throughout the organization Team-oriented, with proven ability to work well and collaborate globally across multiple and disparate teams Bachelor’s or Master’s degree in Systems Engineering, Computer Science or similar technical discipline Work Location : NYC– Remote InitiallyOriginally posted on Himalayas

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Instructional Designer

General Dynamics Information Technology • United States
Himalayas Tech

Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NonePublic Trust/Other Required:BI Full 6C (T4)Job Family:Program Instruction SupportJob Qualifications:Skills:Courseware, Microsoft Office, Training and DevelopmentCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:NoJob Description:We are GDIT. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. Our work depends on an Instructional Designer joining our Federal Services System Support and Oversight (FSSSO) team to remotely support the Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.At GDIT, people are our differentiator. As an Instructional Designer supporting CMS, you will design, develop, and maintain public‑facing training products–including user guides, job aids, quick reference guides (QRGs), webinars, narration scripts, video scripts, and microlearning materials—that accurately reflect current Independent Dispute and Resolution (IDR) system behavior, follow CMS editorial and 508 standards, and incorporate feedback from structured multi‑step clearance cycles. You will translate validated technical and policy inputs into user‑centered instructional materials that support stakeholder understanding and program adoption. In this role, a typical day will include:Training Content Development Designing and developing user guides, job aids, QRGs, scripts, and training materials aligned to validated system requirements, workflow steps, and approved screen language. Creating narration scripts for webinars, video scripts, and storyboards that translate complex workflow steps into clear, plain‑language learning content. Producing 508‑compliant deliverables across all content formats, ensuring accessible design from the outset rather than remediation alone. Capturing and validating screenshots and process steps for use in guides, demonstrations, and multimedia training. Structuring content for reuse, modularity, and version control to accommodate release‑driven updates. Cross‑Functional Collaboration Collaborating with the system SMEs, UX/HCD Team, Policy Specialists, and/or other Scrum team content reviewers to ensure training materials accurately reflect system behavior, terminology, user experience, and finalized requirements. Coordinating with Technical Editors to ensure compliance with CMS and GDIT editorial, formatting, plain language, and accessibility standards. Working closely with the Agile Liaison and Operations Coordinator to understand future release impacts and incorporate finalized requirements/screen language into Education, Training, and Outreach (ETO) materials. CMS Clearance and Version Control Managing training products through multi-step CMS clearance review cycles, tracking comments, adjudicating feedback, adjudicating feedback, updating content, and maintaining accuracy and traceability throughout. Applying disciplined version‑control best practices, structured file conventions, document tracking, and established editorial workflows. Standards and Quality Utilizing CMS/GDIT style guides, templates, terminology, accessibility, and file convention standards across all deliverables. Validating all content for accuracy, clarity, and alignment with approved system behavior and accessibility requirements. Continuously improving training materials based on user feedback, system changes, and evolving program needs. REQUIRED QUALIFICATIONS: Bachelor’s degree and 5+ years of instructional design experience developing training products for federal programs or similarly regulated environments. 5+ years designing structured instructional content such as user guides, job aids, QRGs, scripts, webinars, and multimedia learning materials. Demonstrated ability to interpret complex system requirements, user stories, workflow diagrams, or prototypes and translate them into accurate instructional content. Experience creating modular, reusable training components aligned to Agile release cycles and rapid‑update environments. Section 508 experience remediating and validating documents and web content (MS Word, PowerPoint, Excel, Adobe Acrobat) and applying accessible design principles. Experience documenting system functionality and transforming validated system behavior into user‑centered instructional materials. Advanced proficiency in MS Word, PowerPoint, and Excel, including styles, structured templates, tracked changes, and accessibility tools. Experience capturing, annotating, and validating screenshots to support instructional demonstrations and step‑based workflows using screen‑capture and editing tools such as SnagIt. Proven ability to manage multi‑stakeholder review cycles, track dispositions, and maintain traceability across iterative updates. Candidate must be able to obtain a T4 Public Trust clearance. Candidate must have lived in the U.S. at least 3 out of the last 5 years. PREFERRED QUALIFICATIONS: Experience working with CMS, CCIIO, HealthCare.gov, Affordable Care Act, or No Surprises Act-related programs. Ability to work independently in a fast‑paced, release‑driven environment with shifting priorities. Experience designing curriculum-level learning programs, including sequencing strategies for multi‑format training and instructional planning for system updates. Familiarity with Agile/Scrum workflows and collaboration with Product, UX/HCD, and technical teams in release‑driven environments. Ability to interpret wireframes, prototypes, staging environment behavior, or acceptance criteria and incorporate them into training content with accuracy. Skill in designing video demonstrations, narrated walkthroughs, interactive guidance, or microlearning elements that enhance understanding. Strong understanding of adult‑learning principles, scenario‑based learning methods, and usability‑focused instructional design. Ability to develop style guides, training templates, terminology frameworks, and content governance tools for large programs. Experience providing constructive content feedback and collaborating with SMEs, editors, and cross‑functional partners to refine instructional outputs. GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities. Support: An internal mobility team focused on helping you achieve your career goals. Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off. Community: Award-winning culture of innovation and a military-friendly workplace. OWN YOUR OPPORTUNITYExplore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.The likely salary range for this position is $73,965 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:RemoteWork Location:Any Location / RemoteAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransOriginally posted on Himalayas

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