Cloud & Infrastructure Documentation Jobs

Job title : Training and Documentation Specialist Location: Singapore About the Job: Sanofi's Manufacturing & Supply organization is building the future of vaccine and Specialty Care Biologics production through the Modulus Facility programme, a new generation of modular, agile, multi-product facilities. The Tuas (Singapore) greenfield site mirrors the one in Neuville (France) and will be highly digitalized, using technologies such as AGVs, cobots and cloud systems. In this role, you will devel…

This is what we offer you Gross monthly salary between € 5.030 and € 7.183 (scale 09). Thirteenth month's salary and 8% holiday allowance 10% Employee Benefit Budget EUR 1,400 development budget per year Hybrid working: balance between home and office work (possible for most roles) A pension, for which you can set the maximum amount of your personal contribution View all our benefits. Job Title DevOps Engineer Knowledge Management Job Description We’re building a scalable, consistent, and devel…

SigNoz is a global open source project with users in 30+ countries. We are building an open-source application monitoring which helps developers monitor their applications and troubleshoot problems, quickly.We have crossed 23000+ Github stars, 6000+ members in the slack community and 150+ contributors.Why us? Opportunity to work in a global dev infra product Work on an open source product. Engage with the community. Evangelise the product. Backed by YC and some of the prominent VCs in the US. Fully Remote Who would be a good fit 1+ yrs experience as a software engineer. Can get your hand dirty in codes in different languages and deployment methods (think k8s, docker). Not necessary to have deep knowledge, but enough to set up some sample apps Active in dev communities like Github or different dev focused slack communities. Open source contributions are a big plus. Understanding of cloud native ecosystem, kubernetes, OpenTelemetry (plus) Curious and having a get stuff done attitude Interest in startups. If you are an ex-entrepreneur, we would love to chat with you What you will be working on Create dev focused blogs or videos, speak at dev-facing conferences Organize meetup / present in meetups & conferences about SigNoz Help users out in setting up SigNoz and understand their usecases Engage in online dev communities and present the product in online/in-person meetups Originally posted on Himalayas

Do you enjoy figuring out localization problems, working with technology and helping others get things done?Are you excited to build broad expertise across localization operations, tools and workflows?About our Team:-GLoSS (Global Localization Solutions & Services) is Elsevier's central localization technology and expertise service. We deliver shared infrastructure, AI-powered translation tools, linguistic data assets, and localization expertise to teams across the business, from Journal Operations and Clinical Solutions to Marketing and Product. Launched in 2021, we've grown rapidly and work in a matrixed environment with stakeholders across functions and geographies.We are part of Operations and sit within the AI and Knowledge Operations department. Our team is small, high-impact, and globally distributed. This role is based in India and reports to the Localization Solutions Manager in Amsterdam.About the Role:-As Associate Localization Specialist, you will play a key role in supporting GLoSS as the person who makes sure our tools run smoothly, our users are supported, and our day-to-day requests are handled well. You'll work closely with senior team members who own the stakeholder relationships and strategy to support a diverse range of teams across Elsevier: contributing to a small team that punches well above its size.You thrive working independently, communicating proactively, and using your own judgment to solve problems and move work forward. You are comfortable working across different localization tools and stages of workflows hands-on, and have a curious learning mindset when it comes to new tools, ways of working and AI. You bring a service mindset, meaning you follow through, close loops, and take ownership of the work in your lane.Over time, this role can grow into a full Localization Specialist position as you deepen your expertise and expand your scope within GLoSS.Responsibilities:- Provide day-to-day operational support across GLoSS tools, including our TMS, AI translation solutions, and AI voice platform Onboard and train new users on localization tools, workflows, and best practices Create and maintain process documentation, training materials, and user guides Troubleshoot tool and workflow issues, following up independently with stakeholders to close the loop Support vendor coordination and communication Liaise with stakeholders across a globally distributed, matrixed organization on day-to-day requests and questions Requirements:- Hands-on experience with localization workflows and at least one TMS platform Confident communicator in English: able to explain tools and processes clearly, guide users through onboarding, and follow up with stakeholders independently You take initiative, work things out independently, and use your own judgment to move work forward Comfortable with ambiguity and a dynamic, fast-moving environment: you don't need everything defined before you act Intellectually curious and eager to learn you pick up new tools and ways of working quickly 2 to 3 years of experience working in localization Work in a way that works for you: -We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.Working for you: -At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Group Health Insurance Policy (covering self and family) Group Life insurance/accident policy Generous long-service awards New Baby gift Subsidized food provided (applies to India- Chennai) Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave Free Transport provided to and from the office (applies to India-Chennai) About Us: -A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’sWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.Originally posted on Himalayas

FunctionProductOur CompanyWe’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.Job descriptionJob TitleSenior Technical WriterJob DescriptionHitachi Vantara is one of the global leaders of data-driven solutions for commercial and industrial enterprises. Within the Technical Publications group, our goal is to provide an information experience that allows our users to quickly and easily learn and use our products. Easy-to-follow user documentation, including contextual help, videos, and digital media, is a big part in our user’s learning, and we’re constantly transforming the way our customers view content by investing in researching content consumer preferences and latest content delivery and digital media technology trends.We’re looking for a highly motivated information developer to work with our Storage Management Software group to create product documentation.Key Responsibilities Confer with subject matter experts including Software Developers, Product Managers, Support, and Sales to establish technical specifications and use cases to determine subject matter to be developed for publication. Research, gather, and analyze data from multiple sources (subject matter experts, product managers) to develop content. Develop information development and publishing strategies aligned with the department standards as well as to meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team. Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand. Clarifying terminology and work with software developers for achieve consistencies in the product and documentation. Participate in product design reviews. Review product design and UI and revise UI messages. Manage and lead multiple assignments simultaneously, while working independently and with other writers. Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Proactively seek solicit feedback from internal and external readers. Analyze and prioritize technical feedback from various audiences and drive necessary changes into documentation or products. Skills/Qualifications Bachelors degree in Computer Science or any engineering field. Superb interpersonal communication skills, particularly where technical information must be conveyed in a clear way. Strong technical aptitude to learn products by hands-on experience. Must have excellent writing skills, 15 + years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, release notes. Proven technical writing and editing skills. Superior command of the English language including rules and usage Experience with API tools, such as Swagger. Proficiency in DITA, XML, and Adobe Acrobat is a must. Proficiency in SDL Tridion Docs or another Component Content Management System (CCMS) is a must. Strong understanding of topic-based authoring and reusable information architecture is a must. Experience with agile software development process and tools, such as JIRA and Confluence is a must. Experience with video creation is a plus. About usWe’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.Fostering innovation through diverse perspectivesHitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.How we look after youWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.Originally posted on Himalayas

This is a remote position.About the RoleAs a Conversational Design Consultant, you will be responsible for designing engaging contact center experiences and delivering tangible business value to clients and end-users. You will lead the design workstream within major customer experience transformation projects, across both voice and digital channels, working closely with architecture, AI, and engineering teams to ensure seamless delivery and customer satisfaction. Requirements Key Responsibilities Design conversational speech systems leveraging Agentic AI and Natural Language Understanding (NLU) systems such as Amazon Lex, Connect, and Salesforce Einstein/Agentforce. Define user personas, interaction capabilities, and experiences across voice, chat, SMS, and email channels. Lead requirements gathering, ideation workshops, and client design sessions. Contribute to enterprise customer engagement strategies, focusing on user behavior and experience design. Translate high-level business goals into actionable, well-structured experience designs for development and implementation teams. Deliver client-facing assets and documentation focused on conversational interaction and experience. Analyze interaction and behavioral data to identify automation opportunities and recommend data-driven improvements. Collaborate with solution architects, engineers, and QA testers to validate that final products meet design and user goals. Support clients in adopting Amazon Connect and automation solutions, ensuring successful user interactions and business outcomes. Participate in defining project success criteria and tracking delivery performance. Required Qualifications 3+ years of experience in design, business analysis, or similar consulting roles. Customer-facing consulting experience. Strong communication and visualization skills using Lucidchart, Visio, Draw.io, or similar tools. Ability to collaborate within cross-functional teams to build rich user experiences. Comfortable presenting design deliverables to business stakeholders. Experience analyzing user data to inform design decisions. Eagerness to learn new technologies (e.g., Amazon Lex, Connect, Bedrock, Salesforce Einstein, Agentforce, Google Dialogflow). Preferred Skills Experience building Voice User Interfaces (VUI) or advanced IVR systems. Experience designing text-based bot interactions (web, Messenger, etc.). Experience designing solutions for contact center or customer service environments. Knowledge of Amazon Lex, Google Dialogflow, Nuance IVR/VA, or similar tools. Experience with prompt design and generative AI platforms. Understanding of LLMs and how to apply them to real business challenges. Ability to tie design outcomes to business value through clear storytelling. Experience designing solutions integrated with CRM, Contact Center, or Case Management systems. Awareness of contact center trends and best practices, leveraging them to guide clients toward optimized solutions. Benefits What We Offer Fully remote position based in Colombia. Work with global teams delivering innovative AI and cloud projects. Flexible culture focused on results and collaboration, not strict schedules. Opportunities for professional growth in AI, automation, and customer experience design. Collaborative and inclusive environment where your input drives real impact. Originally posted on Himalayas

OverviewDecisionPoint seeks a Content Strategist / Information Architect to lead enterprise-level content governance and information architecture for all digital resources supporting a large federal and DoD-aligned mission environment. This role oversees structured content strategy, taxonomy discipline, metadata application, lifecycle management, and ecosystem-wide content cohesion across websites, LMS content, staff applications, and digital tools. The Content Strategist / Information Architect ensures that online resources remain accurate, user-centered, accessible, searchable, and aligned with organizational priorities. This role collaborates closely with UX, content, creative, IT, and program teams to ensure structured content practices and governance frameworks are consistently implemented. This position is fully remote. Duties & ResponsibilitiesThe Content Strategist / Information Architect will: Lead content governance for all online MC&FP resources including websites, LMS content, staff applications, and digital platforms. Develop and maintain content structures, metadata models, taxonomy rules, and controlled vocabularies. Conduct content inventories, audits, and gap analyses to ensure accuracy, consistency, and adherence to governance standards. Oversee content lifecycle management including versioning, supersession, archival, and publishing workflows. Collaborate with UX, design, and content teams to improve navigation, content hierarchy, and information architecture. Ensure all digital content meets Section 508/WCAG accessibility requirements and plain language standards. Partner with technical teams to support CMS structure, template design, and structured content development. Create and maintain enterprise content models, governance guides, and editorial frameworks. Support metadata tagging, SEO optimization, and structured data alignment. Provide guidance to writers, designers, and program stakeholders on content best practices. Develop content governance KPIs and support reporting on content quality and compliance. QualificationsClearance RequirementMust hold an active Secret clearance, supported by a Tier 3 background investigation. Education (Required)Bachelor’s degree in Communications, English, Information Science, Technical Communication, UX Writing, or a related field. Experience (Required)Minimum 7 years of experience in content strategy, information architecture, or digital content governance. Experience developing content models, taxonomies, metadata structures, and structured content systems. Experience conducting content audits, inventories, and governance compliance checks. Experience collaborating with UX, content, design, and technical teams on digital content planning. Technical Knowledge (Required)Strong understanding of information architecture, structured content, metadata, and taxonomy standards. Experience with content management systems and governance workflows. Knowledge of SEO, structured data, and digital findability principles. Understanding of accessibility standards (508/WCAG) and plain language requirements. Technical Knowledge (Preferred)Experience implementing enterprise content governance frameworks. Familiarity with CMS template systems, content modeling tools, or design systems. Experience working in federal or DoD digital environments. SkillsExcellent organizational, analytical, and structured content design skills. Strong communication and collaboration abilities across creative, technical, and program teams. High attention to detail and governance discipline. Strong problem-solving skills with the ability to recommend and implement content improvements. Ability to manage multiple content governance initiatives in a fast-paced environment.Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents. Originally posted on Himalayas

Job Requisition ID #26WD101028Position Overview At Autodesk, we do what no other company can: we help our customers design and make anything. The Experience Foundations team at Autodesk plays a critical role in designing the experiences that make that mission a reality, especially in this transformative moment where seamless digital experiences and AI-powered innovation will empower customers and teams to achieve meaningful outcomes faster. Within the Experience Foundations team for AEC (Architecture, Engineering, and Construction), we are seeking a Senior Principal Content Strategist for Forma Design. This team designs the AI-native industry cloud for the AEC lifecycle, enabling teams to make data-driven planning and early-design decisions, connect workflows, and drive collaboration. Reporting to a Senior Manager of Content Strategy, this role will define and advance content strategy that drives clear, coherent, and trusted customer experiences across Forma Design and adjacent platform experiences. You'll work closely with content designers on other products with touchpoints to Forma, along with cross-functional partners, to connect user journeys and support Autodesk's broader platform vision. In addition to shaping user experiences, you will create scalable frameworks, governance models, and strategic approaches. You will also develop new AI-powered processes that help teams deliver high-quality experiences across products and customer touchpoints. This moment requires us to work in new ways: using AI internally to improve how we operate, make decisions, and deliver experiences, while also building trusted AI capabilities that help our customers automate repetitive work, accelerate creativity, and unlock smarter, more connected workflows. To deliver on our vision, we need exceptional strategic leaders who are curious, adaptable and customer-focused to help shape the future of content strategy and experience design at Autodesk. For consideration, you must include both a CV and portfolio with password when applying.ResponsibilitiesDefine and drive content strategy across Forma Design and Autodesk’s connected platform, shaping product direction and customer journeys across in-product experiences, learning, agentic and conversational AI experiences, and other customer touchpoints Partner closely with Product, Design, Engineering, Research, Data Science, and other cross-functional roles to ensure content strategy is integrated early and effectively into product development and informs key product decisions Design learning and onboarding experiences that are intuitive, approachable, personalized, contextual, and aligned with Autodesk's AI-forward product direction Pioneer AI-native content workflows, scaling content output and quality Develop scalable frameworks, governance models, and operating practices that help teams deliver high-quality, consistent experiences across products Proactively identify and lead terminology, naming, and content system efforts that support connected user experiences and long-term platform growth Define success metrics for content quality and use research and cross-functional partnerships to continuously iterate and improve Track trends and developments in content strategy, content design, and AI, leveraging and sharing this knowledge to strengthen content practices across AEC Experience Foundations Scale the impact of content strategy across Forma and AEC by mentoring other strategists, offering strategic guidance to partners, and sharing practices that strengthen content quality and cohesion across teams Minimum Qualifications10+ years of experience in UX writing, content design, content strategy, product design, service design, conversation design, or a related experience design discipline Proven experience delivering high-quality, in-product content design and strategy for complex digital product environments and/or software applications Experience building AI-native workflows and a passion for challenging the status quo Expertise distilling complex and technical subject matter into clear and concise written, visual, or video content Experience defining product direction alongside Product, Design, Engineering, and Research Excellent communication and storytelling skills, with the ability to explain design rationale and influence senior stakeholders Demonstrated commitment to customer-centered design, iteration, and evidence-based decision-making Track record of working effectively in fast-moving, AI-driven environments where product capabilities evolve quickly and content must keep pace Expertise designing in-product onboarding and learning experiences that are engaging, personalized, and contextual, and evolve traditional support models Experience designing AI-powered user experiences Bachelor’s degree in English, Communications, Human-Computer Interaction, Information Design, Journalism, or a related field, or equivalent practical experience Preferred QualificationsExperience in the AEC industry Deep expertise in conversational UX, content design for AI-driven experiences, and designing guidance that helps users navigate complex workflows Passion for applying product design, AI, and content strategy to empower designers, makers, and builders With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. Autodesk is continually ranked a top place to work by Fortune, Forbes, Glassdoor, and others.Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: In-Person Onboarding and Identity VerificationThis role may require in-person onboarding and/or in-person ID verification.Originally posted on Himalayas

Notre client est un éditeur de logiciels SaaS basé à Montpellier. Il accompagne au quotidien des milliers d'utilisateurs professionnels avec des solutions cloud simples, sécurisées et connectées. Pour renforcer son service client et son support, il recrute un·e Knowledge Manager en CDD de 6 mois. Description du poste : Votre rôle : faire en sorte que les utilisateurs, les clients et les équipes internes trouvent la bonne information, au bon moment et au bon endroit. Vos missions : - Structurer,…

Good Faith Pay Range: In accordance with Virginia law, the good-faith pay range for this position is $70,000-$80,000 per year. Actual compensation will be determined based on the candidate's qualifications, education, experience, skills, and other legitimate business factors. Technical Training SpecialistThe Technical Training Specialist delivers high-quality, instructor-led technical training that helps learners build practical, job-ready skills they can apply immediately. This role is responsible for preparing and facilitating technical courses, validating lab environments, supporting learner success, maintaining technical subject matter expertise, and partnering within the Learning & Technology team to continuously improve course quality and delivery.At SkillOps, technical training is part of our broader mission to build capability, develop leaders, and prepare organizations for what’s next. The Technical Training Specialist delivers precision-built capability experiences, with a focus on learning that changes what people can do—not just what they know.Our instructors are more than presenters—they are trusted technical advisors who create engaging, hands-on learning experiences that build confidence, develop real-world capability, and help individuals and organizations succeed. Every class should leave learners able to immediately apply what they've learned in the workplace.Primary Areas Of InstructionCompTIA certification courses (A+, Network+, Security+, SecurityX, Linux+, CySA+, Cloud+) Microsoft Power Platforms Microsoft Sharepoint, Project and other Microsoft Technologies Other technologies as assigned Essential ResponsibilitiesDeliver instructor-led technical training in classroom, virtual, and hybrid environments. Translate complex technical concepts into practical, learner-friendly instruction. Prepare and validate labs, software, equipment, and learning environments before delivery. Troubleshoot classroom, learner, software, lab, and technical issues during live instruction. Demonstrate real-world use cases, best practices, and practical application of technologies taught. Answer advanced learner questions beyond the published curriculum when appropriate. Maintain technical expertise, certifications, and instructional readiness. Review certification exam changes and recommend curriculum updates. Support learners during class through coaching and technical guidance. Monitor learner engagement, comprehension, lab completion, and feedback. Document delivery observations, recurring learner questions, and recommended improvements. Participate in course pilots, lab testing, and facilitator readiness activities. Partner with Learning & Technology to improve curriculum, labs, assessments, and delivery methods. Represent SkillOps professionally while building trust with learners and client stakeholders. Utilize AI-enabled tools where appropriate to improve instructional preparation and learner engagement. Travel to client locations as required for onsite training delivery Success in this RoleDeliver engaging, high-quality learning experiences. Maintain excellent learner satisfaction scores. Support strong certification exam outcomes. Ensure reliable lab environments with minimal disruption. Continuously improve course materials and instructional quality. Maintain current certifications and technical expertise. Required Qualifications3+ years delivering instructor-led technical training or comparable technical education. Expertise in one or more Microsoft technologies, CompTIA certification domains, or enterprise software platforms. AI Experience: Demonstrated experience using and teaching artificial intelligence (AI) tools and technologies, including generative AI platforms such as ChatGPT, Microsoft Copilot, Google Gemini, or Claude, ability to incorporate AI tools into technical training, productivity workflows, and hands-on learning activities.Strong technical troubleshooting skills in live learning environments. Excellent presentation, facilitation, and communication skills. Ability to simplify complex technical concepts for learners with varying experience levels. Experience working with virtual labs, cloud-based learning environments, or hands-on technical labs. Strong organizational skills and attention to detail. Ability to work independently while collaborating across departments. Willingness to travel to client sites as required Preferred QualificationsCurrent CompTIA certifications (A+, Network+, Security+, or equivalent). Microsoft Certified Trainer (MCT). Experience teaching adult learners and certification preparation courses. Experience developing or improving technical curriculum. Experience with Learning Management Systems (LMS). Knowledge of Microsoft 365, Azure, and enterprise productivity platforms. Why Join SkillOps?At SkillOps, we believe great instructors do more than deliver content—they help people transform the way they work. Our mission is to build capability that drives real organizational impact, equipping individuals and teams with the technical, leadership, and AI skills they need to succeed in a rapidly changing world.If you're passionate about technology, enjoy helping others succeed, and want to be part of a team that is redefining workforce development, we'd love to meet you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Professional Training and Coaching

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job Title: Technical Writer (Journeyman)Job Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *The OpportunityCACI is seeking a Journeyman Technical Writer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence.The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.ResponsibilitiesCreate accurate technical documents for all infrastructure engineering and implementation activities across the CA IT enterprise Develop detailed infrastructure diagrams for all production systems ensuring alignment with Department of State and DT security requirements Create technical documents and diagrams for all server installation activities, including configuration specifications and deployment procedures Document site surveys and recommendations for renovations, infrastructure components, and physical placement of equipment at all worldwide locations Develop comprehensive project plans and schedules for all special projects, coordinating with stakeholders to ensure alignment with program objectives Refine, execute, and maintain Standard Operating Procedures (SOPs) for deployments, reviewing them semi-annually and implementing recommended improvements Maintain installation and upgrade schedule with weekly updates, tracking progress and communicating changes to stakeholders Deliver deployment tracking reports for both post self-installs and those performed by installation teams, ensuring accurate documentation of all deployment activities Develop user guides, technical manuals, and training materials to support end users and technical staff across the enterprise Collaborate with subject matter experts, engineers, and project managers to gather information and ensure technical documentation accuracy and completeness RequiredQualifications: Bachelor's degree + 4 years of experience in related fields, such as technical writing, documentation development, technical communication, or information design; equivalencies considered. Active Secret Clearance Proven experience creating technical documentation, infrastructure diagrams, and Standard Operating Procedures (SOPs) for IT environments Demonstrated knowledge of infrastructure engineering, server installations, and deployment processes Strong writing and editing skills with ability to create clear, concise technical documentation for diverse audiences Excellent organizational skills with ability to manage multiple documentation projects and maintain schedules DesiredPrior experience supporting federal agencies, especially the Department of State Professional certifications such as Certified Professional Technical Communicator (CPTC) or similar technical writing credentials Experience with documentation tools (Microsoft Visio, Adobe Technical Communication Suite, MadCap Flare) and diagramming software Knowledge of ITIL frameworks, project management methodologies, and experience documenting infrastructure for geographically distributed environmentsWhat You Can Expect A culture of integrity.At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.An environment of trust.CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.A focus on continuous growth.Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.Pay RangeThere are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.The Proposed Salary Range For This Position Is$59,600 - $122,100CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Defense and Space Manufacturing

Job ID 2615634Location Pensacola, FL, USDate Posted 2026-08-14Category CommunicationsSubcategory Technical Writer/EdSchedule Full-TimeShift Day JobTravel NoMinimum Clearance Required SecretClearance Level Must Be Able to Obtain NonePotential for Remote Work ORA_HYBRIDDescriptionSAIC is hiring a Technical Writer located in Pensacola, FL. This position will be supporting Training & Education Management Systems for Naval Education and Training Command (NETC). The role will support our Programs of Record; Corporate Enterprise Training Activity Resource Systems (CeTARS) for both schoolhouse & corporate, Navy & Joint MyEducation (MyED), Naval Education and Training Future Officer and Citizenship User System (NETFOCUS), Navy Inspector General Hotline Tracking System (NIGHTS), Navy Enlisted Advancement System (NEAS), Authoring Instructional Materials (AIM), and Learning Assessment System (LAS).This is a contingent role expected to be awarded this December 2026.This position requires onsite support in Pensacola. FL 4 days per week. Candidates should be local to the area to be considered.The Technical Writer will require Manage numerous tasks, priorities, and technical inputs with minimal supervision.Draft and edit complex hardware documentation such as Technical Manuals, Technical Instructions, Modification Instructions, Procedures, User Guides, etc. Partner with SMEs, assist technical team members with writing tasks, and assist individuals in troubleshooting Microsoft Word and PowerPoint issues.Follow processes, writing/style conventions, and configuration management established for program documentation. Maintain, update, and author new revisions of technical documentation to include a Systems Engineering Management Plan, Configuration Management Plan, Statements of Work, etc.Compile and structure researched technical information in a clearly communicated format for stakeholders.Source or develop technical diagrams as necessary to assist with reference documentation. Produce documentation per customer formatting and governance standards.Clearly track and cite reference sources. Review documentation (e.g. requirement documents, statements of work) submitted by various project stakeholders for completeness, correctness, and compliance prior to baselining. QualificationsRequired Experience, Certification, and EducationBachelor's Degree in any of the following 59 degree fields Artificial Intelligence; Applied Science in Cybersecurity; Computer Engineering; Computer and Electrical Engineering; Computer Science Cybersecurity Operations; Computer Information Technology Program; Computer Information Systems; Computer Engineering Technology; Computer Science; Computer Science and Engineering/Technology; Cybersecurity; Cybersecurity Engineering; Cybersecurity Management; Cybersecurity Analytics and Operations; Cybersecurity Analytics and Operations (Application Development Application Focus); Cybersecurity Analytics and Operations, Informatics (Cybersecurity Specialization); Cyber Operations; Data Science; Data Analytics; Data Science and Analytics; Electrical Engineering; Engineering Technology; Engineering in Operational Research; Engineering in Operations Research; Electrical and Computer Engineering; Electrical and Computer Engineering Technology; Engineering; Electronics Engineering; Electronic(s) Engineering Technology; Electrical Engineering Technology; Enterprise Technology Integration (Cybersecurity Application Focus); Enterprise Architecture and Business Transformation; Engineering Science; Electrical and Computer Engineering w/ concentration in Cybersecurity; General Engineering; Information Systems; Information Systems and Technology; Information Science; Informatics (Cybersecurity Specialization); Information Sciences and Technology (Cybersecurity Option); Information; Industrial Engineering and Operations Research; Industrial and Systems Engineering; Information Technology; Information Technology (Cybersecurity Option); Information Technology (Networking Option); Information Technology Networking – Cybersecurity; Industrial Engineering; Library and Information Studies; Mathematics; Mechanical Engineering Technology; Management and Information Systems; Management Information Systems; Network Engineering; Software Engineering; Systems Engineering; Statistics; Security and Risk Analysis (Information Option); Security and Risk Analysis (Cybersecurity Option).Required SkillsProficiency in technical writing tools and software packages. Familiarity with military system documentation standards (e.g., MIL-STD-38784, DOD-STD-2167A, IEEE 12207-2-2020).Experience working in conjunction with multi-disciplinary teams to develop technical content.Strong attention to detail and the ability to refine and edit technical information for clarity and accuracy.Excellent organizational skills.Clearance RequiredMust have a Secret security clearance.Desired SkillsSolid experience using various AI platforms.Knowledge of infrastructure modernization, applications/software development and sustainment, cloud solutions, warfighter solutions, and agile methodologies for defense, civilian, space, and National security sectors of the federal government.Target salary range $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. Show more Show less Seniority level Entry level Employment type Full-time Industries Computer Hardware Manufacturing, Defense and Space Manufacturing, and IT Services and IT Consulting

OverviewTheInstructional Designer & Trainer develops high‑impact, online interactive training modules that equip Operations teams with the technical knowledge, process mastery, and system proficiency required to deliver consistent, high‑quality service. This role combines instructional design expertise, digital learning production, and close partnership with SMEs to convert complex operational processes into engaging, user‑friendly, measurable learning experiences.The role requires strong digital content development capabilities, experience with learning technologies, and the ability to manage multiple training design projects in a fast‑paced operations environment.Responsibilities Learning Analysis & Design Conduct Learning Needs Assessments (LNA) across all Operations teams, roles, and customer groups to identify skill gaps, audience profiles, and the required learning modalities. Partner with Operations SMEs, OPEX, QA, FAM/PAM teams and Process Owners to translate technical workflows, SOPs, and system procedures into structured, scalable learning content. Define learning objectives, competency outcomes, and assessment criteria aligned with operational KPIs, QA scorecards, and performance expectations. Content Development & Production Design and build interactive online training modules, including scenario‑based learning, simulations, branching narratives, games, and guided practice exercises. Develop multi‑modal learning collateral, such as: Video walkthroughs and system simulations Quick reference guides (QRGs) Talking points and facilitator guides Animations, infographics, and visual aids Job aids, checklists, and workflow maps Storyboard content and create visually engaging layouts that enhance comprehension and retention. Apply proven instructional design models (ADDIE, SAM, Bloom’s Taxonomy, Kirkpatrick Model, etc.) to ensure structured and effective training outcomes. Assessment & Evaluation Develop tests, quizzes, knowledge checks, practical exercises, and certification assessments to measure training effectiveness. Use learner analytics, LMS data, performance metrics, and evaluation surveys to continuously refine and improve the modules. Track and analyze learner behavior (completion, drop‑off rates, assessment scores) to recommend learning reinforcements. Collaboration, Projects & Stakeholder Engagement Serve as a key partner to Operations, Quality, HR/Learning, OPEX, and Product teams during new process rollouts, system changes, and operational migrations. Maintain project timelines, file repositories, course documentation, and version control aligned with governance standards. Support leaders by providing insights on training readiness, adoption risks, and recommended enablement plans. Ensure all training solutions align with RUM, Spend Management, UEM, RBMS, and overall Business Services standards. Innovation & Continuous Improvement Research and apply emerging trends in learning technology, microlearning, AI‑assisted training tools, gamification, and adult learning strategies. Ensure training translates into operational behavior change, increased accuracy, faster cycle times, and reduced rework/escalations. Drive digital-first learning approaches that support a geographically distributed workforce (Manila/Cebu) Key Performance Indicators (KPIs) KPIs Timely delivery of learning and development projects Quality and accuracy of instructional materials developed Learner satisfaction and training effectiveness scores Improvement in learner proficiency and post-training performance Stakeholder satisfaction and responsiveness to business needs Continuous update and enhancement of training content and tools Tools/Environment: RealPage UEM (AP Extract, Bill Pay), vendor portals, ticketing/case systems, MS Excel/Word/Outlook, internal scorecards & dashboards Standard tools/Application LMS: Cornerstone, Moodle, SuccessFactors, Workday Learning Authoring Tools: Articulate Storyline, Rise 360, Adobe Captivate, Camtasia Productivity Tools: Microsoft PowerPoint, Word, Excel, Teams, SharePoint Design / Multimedia: Canva, Adobe Creative Cloud, video and audio editing tools Project / Collaboration Tools: Planner, Trello, Asana, Jira Assessment / Feedback Tools: Microsoft Forms, SurveyMonkey, quiz and evaluation platforms AI Tools: Microsoft Copilot, ChatGPT, Claude, Gemini Productivity & Collaboration Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Microsoft Teams, SharePoint, OneDrive Microsoft Copilot & AI-powered productivity tools Analytics & Business Intelligence Power BI – dashboard creation, DAX modeling, data visualization Excel Advanced – PowerQuery, pivot modeling, forecasting, scenario planning SQL basics (optional but preferred for deeper data extraction) Data modeling best practices and performance tuning Project & Program Management Microsoft Project / Planner Jira, Confluence, Asana, Trello (any major PM tool is acceptable) PMO templates: RAID logs, charters, dashboards, governance materials Agile/HYBRID toolsets (Scrum boards, sprint planning, retrospectives) Work Environment Fast-paced, transformation-centric operations environment Cross-functional work setting involving Operations, Product, Technology, Finance, HR, and Process Excellence teams Hybrid collaboration (US-based leaders + PH operations) High exposure to executive leadership, strategy teams, and governance bodies Requires ability to manage multiple projects, deadlines, and workstreams simultaneously Strong culture of continuous improvement, innovation, and data-driven decision-making Utilizes AI tools across daily workflows for research, reporting, and optimization Qualifications Qualifications Education Bachelor’s or Master’s degree in Instructional Design, Education Technology, Digital Learning, or related field; or equivalent practical experience. Experience 3–5 years experience in instructional design, digital learning production, or technical training development. Experience designing training for Operations, BPO, shared services, SaaS, or technical environments highly preferred. Skills & Competencies Deep knowledge of instructional design models and adult learning principles. Strong ability to convert complex technical content into engaging, simplified, and learner-friendly experiences. Excellent English communication skills—written, verbal, and presentation. Ability to manage multiple design projects simultaneously and consistently meet timelines. Strong visual design and storyboarding capability (eLearning and video). Tools & Technical Skills Proficiency with eLearning authoring tools: Articulate 360 (Rise, Storyline) Adobe Captivate Experience with Learning Management Systems (LMS). Ability to create and edit multimedia (audio/video). Basic understanding of HTML, interactive design, and animation tools. Familiarity with design applications such as Adobe Creative Cloud (optional but preferred). Work Setup Willing to work a fixed night shift to support US-based Operations. Willing to work on-site for the first 3 months, then transition to a hybrid setup. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>We're looking for a technical writer to join our Tech Writing team — someone who thinks in systems as naturally as they think in sentences. At Braze, documentation is infrastructure: a connected, structured body of knowledge that both developers and machines read from, not a collection of individual pages. You'll spend as much time shaping how that knowledge is organized and generated as you will writing it.</p> <p>Our documentation practice is already well established, with a mature style guide, writers who own specific product domains, and a workflow where AI-assisted drafting sits alongside traditional technical writing. Your job is to push it forward on two fronts. The first is architectural: defining the metadata, taxonomy, and context our tooling relies on to produce useful first drafts. The second is editorial: becoming a genuine expert on Braze's platform and bringing the kind of scrutiny that turns a plausible draft into documentation our customers can actually trust — accurate, well-structured, and consistent in voice with every other Braze experience.</p> <p><strong>WHAT YOU’LL DO</strong></p> <ul> <li>Define and maintain the metadata (YAML front matter), taxonomy, and contextual guidelines that our AI-assisted drafting workflows depend on</li> <li>Review and verify machine-generated prose and code samples line by line, checking technical accuracy, edge-case behavior, and voice before anything ships</li> <li>Write and revise API references, integration guides, and conceptual documentation in our docs-as-code environment, owning feature updates end to end</li> <li>Become an expert on the Braze platform, distilling complex functionality into approachable, user-centric language</li> <li>Help oversee and maintain the documentation GitHub repository</li> <li>Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and Implementation teams to pin down how the platform actually behaves and to validate real customer integration paths</li> <li>Organize content so it serves a developer mid-integration and a system retrieving context — the same structure has to work for both</li> <li>Ensure documentation applies voice, style, and branding consistent with other client experiences</li> <li>Keep improving our documentation and client education experience through feedback-gathering, research, experimentation, and data-driven decisions</li> <li>Promote and foster knowledge exchange across teams</li> </ul> <p><strong>WHO YOU ARE</strong></p> <ul> <li>3+ years writing documentation for genuinely technical audiences — APIs, SDKs, or developer platforms — with writing samples that show both range and precision</li> <li>Fluent in information architecture and knowledge management</li> <li>A rigorous editor with a sharp instinct for the draft that reads well but says something subtly wrong</li> <li>Comfortable with Git, Markdown, YAML, and docs-as-code workflows</li> <li>An active, practical user of LLMs and AI tooling in your own work — you've figured out where they help and where they don't</li> <li>Able to explain technical concepts to engineers and to non-technical readers, and to know which one you're writing for</li> <li>Curious by default: you want to understand why something works the way it does before you document it, and you'll say so when a plan doesn't hold up</li> <li>Steady across many stakeholders and comfortable when priorities shift</li> <li>Excellent interpersonal skills, a user-centric team-player attitude, and confidence presenting your work and your reasoning</li> <li>A relentless advocate for the user experience</li> </ul> <p>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $73,000 and $109,000/year with an expected On Target Earnings (<span data-highlighted="true" data-vc="highlighted-text">OTE</span>) between $81,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.</p><div class="content-conclusion"><p><strong>WHAT WE OFFER</strong></p> <p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.</em></p> <p>From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p> <ul> <li>Competitive compensation that may include equity</li> <li>Retirement and Employee Stock Purchase Plans</li> <li>Flexible paid time off</li> <li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li> <li>Family services that include fertility benefits and equal paid parental leave</li> <li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li> <li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li> <li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li> <li>Employee Resource Groups that provide supportive communities within Braze</li> <li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li> </ul> <p><strong>ABOUT BRAZE</strong></p> <p>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.</p> <p>The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.</p> <p>Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.</p> <p>The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.</p> <p><strong>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p> <p>At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p> <p>Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.</p> <p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you</p> <p><strong>OUR AI-POWERED BRAZE RECRUITMENT PROCESS</strong></p> <p>At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.</p> <p>This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.</p> <p>Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:</p> <ul> <li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li> <li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>. </li> </ul> <p>Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.</p> <p><strong>Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)</strong></p> <p>Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. </p> <p>To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.</p> <p><em>Please see our</em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.<br></em></p></div>

TikTok PTE. LTD. in Singapore is seeking a backend engineer to help develop and deliver the large model RAG framework and implement features for Public Cloud products. The role focuses on building a robust knowledge base for large models, and maintaining the vector database backend for multi-modal data. You will also work on debugging, monitoring and billing scale initiatives. The position targets professionals with 3 years of backend experience, proficient in Golang, Python or Java, and with J…

Join our mission to transform knowledge management in the organisation through innovative technology. The Knowledge Management Platform Engineer bridge the gap between technical infrastructure and user-centric content design, making it effortless for our organisational teams to store, discover, and share enterprise knowledge. The engineer designs, implements, and maintains our enterprise-wide documentation and collaboration ecosystem, which comprise of Knowledge Hubs and Wikis, Communications a…

Centre for Strategic Infocomm Technologies in Singapore is seeking a Knowledge Management Platform Engineer to bridge infrastructure and content design, enabling teams to store, discover, and share enterprise knowledge. You will design, implement, and maintain enterprise-wide documentation and collaboration tools such as Knowledge Hubs, Wikis, Communications, and AI-assisted platforms, with focus on security, scalability, and performance. J-18808-Ljbffr

About HUD HUD's mission is to build reliable, fair and open infrastructure for AI data. We want data to be valuable for the people who create it and trustworthy for the labs that train on it. Our team is a quickly growing group of researchers, engineers and operators building the economy that shapes what AI will become. Backed by $16M from top VCs and YC (W25), our marketplace and platform are used by startups, Fortune 500 companies and frontier labs. About HUD HUD's mission is to build reliabl…

About HUDHUD's mission is to build reliable, fair and open infrastructure for AI data. We want data to be valuable for the people who create it and trustworthy for the labs that train on it. Our team is a quickly growing group of researchers, engineers and operators building the economy that shapes what AI will become. Backed by $16M from top VCs and YC (W25), our marketplace and platform are used by startups, Fortune 500 companies and frontier labs. About the role We’re hiring a Technical Writ…