Cloud & Infrastructure Documentation Jobs

Who We AreVultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.Vultr CaresMedical Insurance stipend paid annually Professional Development Reimbursement 9 Company-Paid Holidays Generous Leave Policy + 1 month paid sabbatical every 5 years + Anniversary Bonus each yearFirst year remote office setup + reimbursement per quarter each subsequent year for new equipmentInternet reimbursement Fitness membership reimbursementCompany paid Wellable subscriptionJoin VultrVultr is hiring a DevOps Engineer, Developer Relations to directly support and enhance the infrastructure behind Vultr Docs, Blogs, Discover, and other key developer resources. You'll apply strong DevOps practices to build, maintain, automate, and scale the platforms powering our high-quality technical documentation, blogs, tutorials, and discovery experiences — ensuring reliable performance, seamless content delivery, and smooth integration with cloud-native tools. This high-visibility role in our fast-growing team requires hands-on expertise in infrastructure automation, technical writing, and a deep DevOps mindset to empower developers and drive the evolution of Vultr's developer ecosystem.What to expect:Build and deploy new DevOps tooling and platforms using infrastructure-as-code and container orchestration to power Vultr Docs, Blogs, Discover, and developer portalsOwn full lifecycle of DevRel infrastructure: containerization, Kubernetes deployments, GitOps workflows, and high-availability setups on Vultr cloudHarden, scale, and automate existing documentation/content platformImplement CI/CD pipelines, automated testing, linting, and validation for docs and code samplesSet up monitoring, alerting, and logging for developer-facing systemsCollaborate with engineering teams to integrate new cloud features into automation examples and toolsWork in a high-impact, fast-paced environment directly supporting thousands of developersOur new team member will need:Required 3-5 Years of experience with DevOps Strong production DevOps experience with infrastructure-as-code, containerization, and orchestrationHands-on skills building/scaling services in containerized environments (Go/Python/Node.js)Expertise managing Kubernetes clusters and GitOps workflowsDeep knowledge of immutable infrastructure, CI/CD automation, and observabilityExperience automating documentation pipelines and code-sample validation at scaleAbility to document complex infrastructure setups clearlySelf-driven ownership from design through deployment and on-callPassion for reliable infrastructure that empowers the developer communityInclusion & PrivacyWe are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Technology, Information and Internet

Direct message the job poster from Transformative Ventures Gayatri Joshi Gayatri Joshi Recruitment Specialist at Transformative Learning Solutions The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness products inspired by Ayurveda. The platform has over 2.3 million customers in more than 30 countries and strives to offer clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way.The Ayurveda Experience is owned and marketed by Transformative Ventures Private Limited (formerly known as Transformative Learning Solutions Pvt Ltd), and is funded by Fireside Ventures, Jungle Ventures, Anicut Capital, Riverwalk Holdings, Kalpavriksh Fund, Sharrp Ventures, and several other angel investors and family offices. Currently, we have over 300 employees across the globe. Company Website - https://transformative.in/US Store - https://theayurvedaexperience.com/UK Store - https://theayurvedaexperience.co.uk/Singapore Store - https://sg.theayurvedaexperience.com/Japan Store - https://jp.theayurvedaexperience.com/India Store - https://tae.in/TAE in Media - https://transformative.in/#mediaCreative Content Strategist | D2C Skincare | Europe MarketAbout the JobWe at The Ayurveda Experience are looking for a dynamic Creative Strategist to join our fast-growing e-commerce team. This role is ideal for a driven professional with demonstrable creative writing skills and a knack for logical problem-solving. As a Creative Strategist in a fast-paced e-commerce environment, you should be tech-savvy, a critical thinker, and a proactive problem solver. You should have a willingness to broaden your expertise, go the extra mile, and demonstrate a passion for growth and success.You will be responsible for creating, managing, and improving content across various marketing channels in specific European geographies, directlycontributing to sales conversions on our online store, email marketing, WhatsApp marketing, and social media campaigns. Additionally, you will analyze content performance, crunch numbers, and optimize assets for maximum impact.Responsibilities• Conduct in-depth primary and secondary research across European markets to understand customer preferences, needs, behaviours, and emerging trends.• Translate research findings and performance data into actionable insights, marketing strategies, and campaign recommendations.• Develop and execute content and creative strategies across digital and offline channels, including landing pages, product promotions, articles, email campaigns, packaging inserts, and marketplace content.• Manage content distribution across websites, social media platforms, marketplaces, and other marketing channels to maximize reach, engagement, and conversions.• Collaborate with copywriters, UI/UX designers, graphic designers, creators, and cross-functional teams to develop high-performing marketing assets.• Own the paid creative strategy and testing roadmap across Meta, TikTok, and Google Ads.• Create data-driven creative briefs by analyzing key performance metrics such as CTR, hook rate, thumb-stop rate, CPA, ROAS, frequency, and creative fatigue signals.• Develop platform-native creative concepts, including UGC, expert-led content, problem-solution storytelling, before-and-after narratives,ingredient education, and offer-driven campaigns tailored to each platform and audience.• Build and manage a structured creative testing framework, ensuring disciplined execution of hypothesis generation, testing, analysis, and iteration.• Brief and direct creators, editors, designers, freelancers, agencies, and UGC partners, ensuring deliverables align with strategic objectives and are delivered on time.• Review and optimize creative assets based on performance insights, ensuring alignment with campaign goals and brand standards.• Proofread, edit, and refine content to maintain accuracy, quality, and brand consistency across all touchpoints.• Apply conversion rate optimization (CRO) best practices across brands, platforms, and channels (training provided).• Ensure all marketing activities comply with copyright laws, data protection regulations, and other relevant legal requirements.Requirements• Excellent English writing skills with strong attention to detail.• Ability to take initiative and work independently.• Hands-on experience with MS Office, particularly Excel.• Strong communication skills, a cooperative attitude, and a willingness to go the extra mile. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Art/Creative, Writing/Editing, and Strategy/Planning Industries Personal Care Product Manufacturing and Retail Health and Personal Care Products

Enterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland.Our intelligent virtual assistants and automation tools help companies increase efficiency, reduce costs, and deliver exceptional customer experiences in industries such as banking, insurance, and logistics. Our mission is to become the world's leading provider of AI-powered automation software within the next five years.We work with leading companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali and others to improve customer interactions and automate business processes using our state-of-the-art Conversational AI technology.Our global team comprises more than 70 highly qualified professionals from diverse backgrounds.We foster an open, progressive company culture with state-of-the-art technology and flat hierarchies. At Enterprise Bot, you'll experience a unique blend of passion, ambition, challenge, and fun.TasksWe are looking for a smart, driven, and detail-oriented Senior Technical Writer with experience in RFPs, proposals, and technical documentation. You will play a key role in crafting clear, compelling, and accurate responses for clients, as well as producing internal and customer-facing content.The ideal candidate is technologically curious, eager to learn, and able to work independently in a fast-paced environment.Key ResponsibilitiesCreate and write high-quality RFP/RFI/proposal responses and supporting documentsTranslate complex technical information into clear, concise, and customer-friendly contentCollaborate with sales, product, and technical teams to gather required informationMaintain and update proposal content libraries and templatesDevelop technical documentation such as Product overviews, Feature descriptions, Technical FAQs & Process documentationEnsure consistency in tone, terminology, and branding across all documentsManage timelines and deliverables independentlyRequirements3-4 years of experience as a Technical Writer, Proposal Writer, or similar roleProven experience with RFP/RFI or proposal writingStrong understanding of technology or SaaS productsExcellent written and verbal communication skillsAbility to work independently and manage multiple prioritiesHigh attention to detail and strong organizational skillsTech-savvy and eager to learn new tools and productsNice to HaveExperience working in SaaS / AI/enterprise softwareFamiliarity with proposal management tools (e.g., Loopio, RFPIO)Basic understanding of AI, automation, or cloud technologiesBenefitsDirect exposure to founders and core strategic decisions.Learn across operations, strategy, and technology in an AI-driven environment.A culture of ownership, high standards, and rapid growth.If you’re excited by the idea of turning complex ideas into powerful, user-friendly content, this role is for you. Come join our team and make a meaningful impact! Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description At Allstate, great things happen when our people work to…

Join the builders program today!CommunityLucky hashTokenomicsGovernanceROADMAPTechnologyLITHEUM DeFAI Proof of Performance True decentralization Litheum Runners DappsLEARNYOUTUBE BLOG LIGHT PAPER DEEP DIVE FAQSTEAMAbout CareersBUILDERS PROGRAMHOME BOOK WHITE PAPERJOINCAREERS HOMEWork At LitheumWe believe in pushing beyond what’s commonly accepted. At Litheum, we set ambitious goals and pursue them with relentless drive. Mediocrity has no place here; we expect commitment, rapid learning, and an unwavering pursuit of excellence. Our team members are relentless, resourceful, and mission-focused. We expect impactful results, sharp focus, and the ability to tackle high-impact work that could be career-defining.Sysadmin/DevRel/DevOps/Technical Writing - Nix/NixOS - Web3 - Fully RemoteProject Overview:Litheum is at the forefront of blockchain innovation, creating a Layer 1 blockchain poised to revolutionize the industry. As a startup in its initial phases, we boast a small, dynamic and global team spanning across Asia, Europe, and the Americas. We are pioneering the next wave of Web3 applications, providing global-scale consensus in a straightforward, secure, and cost-effective manner.Our groundbreaking Proof of Performance consensus model sets us apart, encouraging network nodes—referred to as Runners—to contribute vital infrastructure such as networking, CPU, and memory. Our vision is ambitious: to facilitate 1 trillion transactions per day at just 10% of the infrastructure costs associated with leading blockchains like Bitcoin or Ethereum.We are proud to have some of the most advanced blockchain specialists in the world on our team, making Litheum a prime location for learning and professional growth.We are building world-class tech and want to work with world-class people. This project is highly ambitious and you will be expected to grow along with this project. As an early team member you’ll be forming the foundation of the Litheum Team and helping define our team culture and best practices.Compensation:Litheum is committed to building a top-tier team and includes above-market salary for anyone joining the team. In addition, a portion of the compensation will include token-based compensation similar to stock options.Role: Sysadmin/Devops/Technical WritingResponsibilities:As we approach testnet we will need support for deployment, documentation, dev relations, benchmarking, telemetry, and devops. This role will include both internal and outward facing development support.Required Knowledge/Skills:You should have very strong knowledge of Linux systems administration, software engineering best practices, vim or emacs, nginx, systemd, bash/zsh, awk or python or similar, etc. In addition, we are favoring to use NixOS/Nix for reproducible deployments rather than containerization.In addition, basic ability to update and work with HTML/CSS for basic tasks such as adding tracking code, fixing copy, and debugging very basic javascript. We have a 3rd party web design team, but must handle deployment and one-off issues ourselves.Additionally, as Litheum is a platform, our primary concern is the DApp developers who will build DApps on Litheum. We will need to support them with documentation, bug triage, one-off communications, hackathons, etc. The ability to write and organize technical documentation and interface with our project management plan is critical.Required TechNixOSLinux sysadmin (bash/zsh, nginx, systemd, etc)Git/GithubHTML/CSS, JavascriptBonus Tech/SkillsSolidity, Web3 (can be trained on the job)RustNext Steps For Litheum:We are on the cusp of exciting developments, including launching our brand, releasing our testnet, and an Initial Coin Offering (ICO) in the coming year.Technical Products And Upcoming Milestones:LitheumCore: Our biggest technical project is our reference implementation, LitheumCore, which is written in Rust. It is currently approaching feature-parity with Bitcoin (but scalable).At the moment we are integrating revm for smart contract support.Our testnet will roll out in 3 phases: Smart Contract support, Incentives, and Optimization (performance). During each phase we will need support for both the team and the community achieve the goals of each phase.Testnet Phase 1 will be focused on Dapp Development. We will need to maintain a stable testnet, document it’s usage, triage bug reports, support dapp developers with real-time comms, collect metrics and usage reports, and report all these things to our investors and community.Testnet Phase 2 will be focused on incentives and we will be more focused on metrics and benchmarking and expanding the number of people running nodes in the network.Testnet Phase 3 will be focused on performance and optimization, we will need to conduct large-scale test deployments and end-to-end tests to measure performance on a large-scale, global, benchmark network. In addition, we will continue to expand the contributions of both the Dapp Developers and Runners who have already joined during the first phases.The Litheum TeamClayton Rabenda is the founder/CTO of Litheum. He is a former Senior Engineer at Google and previous head of Engineering for Saito blockchain. He's focused on the state of the blockchain industry, the nature of decentralization, the origins of the scalability dilemma, and the game theory of consensus design. He is interested in educating the blockchain community and raising the conversation to the next level. He believes that decentralization can change the world but that the industry has been facing an existential dilemma since 2017 and that we need to raise the standards of the industry, both technologically and philosophically, to achieve our goals.The rest of the Litheum team includes some of the brightest minds in next-generation blockchain technology spread across the globe. We are found around the world in Asia, Europe, Africa, and the US, but mostly in Eastern and Central Asia.At Litheum, we are a mission-driven team aiming to solve the hardest problems in blockchain and decentralization. We seek individuals who are passionate, curious, and ready to embrace the unknown with tenacity and resilience. We’re not just looking for developers; we’re seeking builders and thinkers who are ready to redefine what’s possible.This isn’t just a job—it’s an opportunity to be part of a paradigm shift in blockchain. We’re a small team with massive aspirations, and every member here is expected to lead. You’ll be a key player from day one, setting high standards for code quality, design, and functionality. At Litheum, we don’t have ‘quiet contributors’; every voice shapes our direction and every contribution is essential.Our PhilosophyWe believe in pushing beyond what’s commonly accepted. At Litheum, we set ambitious goals and pursue them with relentless drive. Mediocrity has no place here; we expect commitment, rapid learning, and an unwavering pursuit of excellence. Our team members are relentless, resourceful, and mission-focused. We expect impactful results, sharp focus, and the ability to tackle high-impact work that could be career-defining.If you’re looking for a 9-to-5, this isn’t it. We’re here to make history, not to meet quotas.What Success Looks Like At LitheumSuccess here means delivering projects that other companies would consider impossible. You will be measured by your contributions, speed, and impact on the team. We need individuals who thrive under pressure and are ready to take on extreme technical challenges. In return, you’ll receive a compensation package tailored to reflect the impact you make—including performance-based tokens that align your success with the long-term success of Litheum.Are you ready to shape the future with us? If so, join us, and let’s build something the world has never seen.Contact jobs@litheum.org to apply.TechnologyLitheum Tech Proof of Performance End-to-End Decentralization Litheum Runners DAppsCommunityLucky Hash Tokenomics Governance RoadmapLearnDeep Dive Lite Paper White PaperCompanyAbout Us Careers BlogLegalPrivacy PolicyFollow us© 2024 Litheum Capital Ltd. All Rights ReservedWebsite Credit: NOTHING™ DESIGN STUDIOTechnologyLitheum Tech Proof of Performance Full Decentralization Litheum runners Wallet DAppsCommunityLucky hash Tokenomics Governance RoadmapLearnDEEP DIVE LITE PAPER WHITE PAPERCompanyABOUTCareersblogLegalPrivacy PolicyFollow us© 2024 Litheum Capital Ltd. All Rights Reserved Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development

Job#: 3045544Job DescriptionFrench Translation SpecialistLocation: Toronto, Ontario (Partial Remote)Role OverviewWe are seeking a French Localization Specialist to deliver high-quality Canadian French translations and localized content. This role involves collaborating with various business teams to facilitate the delivery of error-free French experiences. The position requires ensuring that all translated content is accurate, culturally relevant, compliant, and aligned with brand standards.Key ResponsibilitiesProvide high-quality French translations and localization of English content, collaborating with the process team and external language service providers when required.Revise French content to ensure consistency with editorial guidelines, brand standards, and guidance from legal and compliance.Review French experiences to ensure alignment with the English intent and enterprise-level requirements.Utilize Trados Enterprise, a cloud-based Translation Management System (TMS), for managing localization work.Advocate internally for localization best practices and educate stakeholders on the value of French content quality.Collaborate with business partners to gather and integrate feedback, resolving inconsistencies and addressing stakeholder concerns.Maintain an understanding of all products, marketing language, legal disclosures, and various types of enterprise content.Serve as the final approver for deliverables and conduct a last review of the finished product.Required Qualifications4+ years of experience in localization/translation.Excellent localization, translation, editing, and proofreading skills, with a strong command of Canadian French.Understanding of cultural nuances and regional variations within French-speaking Canada.*Strong technical acumen, including proficiency with TMSs (preferably Trados Enterprise) and machine translation tools.*Knowledge of Adobe Workfront, Taxi, and generative AI technology like Google Gemini.Proficient with Google Workspace, Microsoft Office, and Adobe Acrobat Pro.Excellent communication skills (written and verbal) in English.Ability to proactively identify and flag potential issues to management.Preferred QualificationsA degree/diploma in localization/translation, linguistics, communications, or a related field.Experience localizing content in a regulated or financial sector.Experience localizing internal communications, platforms, systems, and digital messaging for customers.Familiarity with style guides, glossaries, terminology management, and end-to-end video localization workflows.Experience with Localization Quality Assurance (LQA) and linguistic testing.Experience with content management systems.Experience working with legal and compliance teams.Experience working in a sprint model.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Translation and Localization

About UsRB Global (NYSE: RBA)RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.About The TeamAbout the team - CorporateAs a global company, our corporate teams support billions of dollars in equipment sales every year.In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.Every day your work will make a difference in the way we run our business and in the way customers interact with us.Job DescriptionThis role maintains RB Global and its brands’ master content library - value propositions, brand narratives, messaging frameworks - and keeps it current as the business evolves. This person is a strong writer first and uses that skill both to write directly when needed and to direct AI tools as the primary production method for content across the entire organization: brand campaigns, blog content, paid ads, social, email, video scripts, and more. The role combines hands-on writing craft with AI fluency, applying judgment and editing to make sure content - whether self-written or AI-produced - is accurate, on-brand, and effective for its channel and audience.Responsibilities Maintain and serve as the source of truth for the master content library for RB Global and all of our brands including value propositions, brand narratives, messaging frameworks, sector-specific messaging… updating it as strategy, positioning, and market conditions shift. Write copy directly for high-priority or nuanced content and use AI tools as the primary production method for higher-volume or lower-complexity content needs across the org: brand campaigns, blog posts, paid ads, social, email, video scripts, radio scripts, and executive comms. Build and maintain a prompt library and documented AI content workflows so any team can pull consistent, on-brand output at speed. Write, review, and edit content - whether self-authored or AI-produced - for accuracy, tone, and channel fit before it ships, regardless of which team requested it. Translate technical and industry-specific information into audience-right messaging across industrial, commercial, agricultural, and financial sectors. Apply SEO and Generative Engine Optimization (GEO) best practices so content stays discoverable across traditional search and AI-powered platforms. Act as a flexible content resource across Creative, Product Marketing, Sales Readiness, Corporate Communications, PR, Social Media, and our buyer and seller marketing teams, prioritizing requests and keeping messaging consistent wherever content is produced. Pilot and recommend new AI content tools and workflows to keep the org’s content production current and efficient. Qualifications Bachelor's Degree in Communications, English, Marketing, Advertising, or Journalism preferred. 5–7 years of professional copywriting or content strategy experience, with strong hands-on writing skills and demonstrated experience directing AI tools as a primary production method across multiple content types; B2B, industrial, or marketplace backgrounds strongly preferred. Demonstrated, hands-on experience with AI writing tools (ChatGPT, Claude, or similar) - used not just for drafts, but for workflow design, prompt engineering, and scalable content production. Proven experience maintaining messaging frameworks, brand narratives, or content libraries across multiple teams or business units. Experience supporting content needs across multiple functions (brand, blog, paid media, sales enablement) rather than a single content type. Proficiency with SEO tools (SEMrush, Ahrefs, Google Search Console) and understanding of Generative Engine Optimization (GEO) for AI-era discoverability. Strong project management and organizational skills; experience with tools such as Asana. Excellent verbal communication skills; comfortable prioritizing and triaging requests from multiple stakeholders. Experience with CMS platforms (WordPress, Highspot, or similar) and marketing automation tools (HubSpot or Salesforce Marketing Cloud) is a plus. Automotive, fleet, equipment auction, or B2B marketplace experience is a plus. Up to 25% travel may be required. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Construction, Machinery Manufacturing, and Truck Transportation

Do you want to impact the hardest-working people in the world?Then Jobber might be the place for you! We are looking for a Customer Success Enablement Specialist (Knowledge Management & AI) to join our Customer Success department.Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.The Team:Our Customer Success team works together with other teams and stakeholders to bring our company values to life for our customers. By being humble, supportive, and truly giving a sh*t, the team ensures that our customers are successful in Jobber. This team thrives on meaningful and impactful communication with one another and with our customers, and plays a significant role in the lives of the entrepreneurs and business owners who use Jobber.The Enablement team is a central function within Jobber’s Customer Success organization, supporting the growth and performance of Customer Onboarding and Product Support. As a Center of Excellence, Enablement owns the programs, tools, and frameworks that drive operational excellence and skill development in these areas. We work cross-functionally to ensure that every team member, regardless of channel or customer type, has the knowledge, confidence, and support to deliver value.The Role:As Customer Success Enablement Specialist, you create and maintain the trusted knowledge that powers Jobber's Customer Success teams and the AI experiences that support them. Reporting to the Senior Manager, Enablement & Knowledge Systems, your focus is technical writing, content design, and knowledge management, ensuring information is clear, discoverable, and optimized for both people and AI. Working within the Enablement team, you partner closely with Product, AI, Data, Customer Success, and subject matter experts to create and maintain the knowledge that powers Customer Success workflows, in-flow learning, conversational & agentic AI, agent assist, search, self-service, and other AI-enabled customer experiences.This is a hands-on knowledge management role in an AI-first Customer Success organization. The knowledge you create is more than documentation. It forms the trusted knowledge layer that enables Customer Success teams to find accurate answers and powers AI systems to deliver reliable, contextual support. By creating high quality, structured, and AI-ready knowledge, you help improve customer experiences, strengthen AI performance, and enable Jobber to scale support through both people and technology.In this role, you own a portfolio of knowledge assets from creation through ongoing maintenance, ensuring they remain accurate, well structured, discoverable, and optimized for both human use and AI retrieval. You continuously improve your content alongside product, process, and customer changes, applying established knowledge management and AI readiness standards. The quality of the knowledge you own directly contributes to content quality, AI performance, and release readiness, supporting the overall health of Jobber's knowledge ecosystem.This is a hands-on role for someone who enjoys bringing structure to complexity and takes pride in creating knowledge that helps both people and AI perform at their best. You bring strong technical writing and information architecture skills, exercise sound editorial judgment, and use customer, operational, and AI performance signals to continuously improve the quality, usability, and effectiveness of the knowledge you own.The Customer Success Enablement Specialist will:Own a portfolio of knowledge assets: Create, maintain, and continuously improve knowledge assets throughout their lifecycle, ensuring they remain accurate, discoverable, version controlled, and aligned with Jobber's knowledge management and AI readiness standards. Create trusted, AI-ready knowledge: Develop knowledge base articles, SOPs, workflows, playbooks, and enablement content that supports Customer Success teams and AI-enabled experiences. Apply technical writing, information architecture, taxonomy, metadata, and content standards to optimize knowledge for both people and AI. Translate change into knowledge: Partner with Product, AI, Data, Customer Success, and subject matter experts to turn product releases, process updates, and operational changes into trusted knowledge that keeps Customer Success teams and AI experiences current. Continuously improve knowledge quality: Use QA findings, Voice of Customer insights, search analytics, frontline feedback, and AI performance signals to identify knowledge gaps, improve content, validate AI readiness, and strengthen the quality of your portfolio. Support learning in the flow of work: Create and maintain role-specific onboarding resources, reference materials, and performance support content that helps Customer Success teams learn, adapt, and perform confidently. Contribute to AI enablement: Partner across Product, AI, Data, Customer Success, and Enablement to support AI-powered workflows, validate knowledge quality, and improve the knowledge layer that powers conversational & agentic AI, agent assist, search, self-service, and other AI-enabled experiences. To be successful, you should have:Experience in knowledge management, technical writing, enablement, or a related field within a SaaS or customer-facing organization, with a track record of creating and maintaining high quality knowledge content using platforms such as Confluence, Guru, Notion, or Helpjuice, grounded in established knowledge management practices such as Knowledge-Centered Service (KCS). Hands-on experience administering modern help desk and knowledge base software, such as Zendesk Guide, Intercom, Help Scout, or Document360, with familiarity with HTML and CSS for custom formatting and basic Markdown highly preferred. Hands-on experience with Git-based documentation workflows, a Docs as Code approach where content is authored, version controlled, and peer reviewed in GitHub, which the team uses actively. Strong technical writing, information architecture, and content design skills, with a critical eye for structuring information. You organize complex technical hierarchies, taxonomy, metadata, tags, and content standards so that dry, multi-layered workflows stay highly digestible for people and optimized for AI retrieval. Technical curiosity and aptitude, with comfort diving into platform settings, reading API documentation, and capturing clean, annotated screenshots or GIFs that make guides visually clear. General knowledge of technical disciplines, such as coding, software design, servers, databases, networks, cloud, certificates, and middleware, enough to document technical concepts accurately and credibly. Experience owning the end-to-end documentation creation process, with strong time-management skills and the ability to provide clear status updates on tasks as assigned. Experience preparing knowledge for AI-enabled experiences, including conversational & agentic AI, agent assist, LLM-based search, self-service, or other AI-powered knowledge systems. Strong editorial judgment and a continuous improvement mindset, using customer feedback, search insights, QA findings, conversation intelligence, and AI performance signals to strengthen the quality and effectiveness of knowledge. Excellent collaboration skills, with the ability to partner across Product, AI, Data, Customer Success, and subject matter experts to translate complex information into trusted knowledge. Strong organization and prioritization skills, with the ability to manage an assigned portfolio of knowledge assets in a fast paced environment. Location:We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.Compensation:At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $71,700, a midpoint of $84,400, and a maximum salary of $97,100, designed to show the progression from learning the ropes to truly excelling.We design our compensation to reflect each team member’s skills and experience in relation to the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support both your growth and long-term impact. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions within the role, while offers below the midpoint reflect expected proficiency and strong potential with room to develop in the role. Some opportunities may be a lateral move and are not guaranteed a compensation bump. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!What you can expect from Jobber:A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.A bit more about us:Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win! Show more Show less Seniority level Entry level Employment type Full-time Job function Other Industries Software Development

Direct message the job poster from Atain Mac M. Mac M. Team Lead | Experienced Talent Professional | Sourcing & Recruiting Leader | Partnership with local and international Clients | Certified Six Sigma… Position SummaryThe Instructional Designer is responsible for the creation of engaging learning experiences for all programs of ATAIN. This position will focus on establishing a standard for developing synchronous and asynchronous content across all sites. The Instructional Designer is required to work collaboratively with different stakeholders and program SMEs to ensure that key standards are met.Duties and ResponsibilitiesScope and outline training contentConduct training needs analysisCreate learner-centered training curriculumsIdentify training activities to match different learner styles and ensure learners have fun while learningDevelop a variety of training output, from facilitators guides, presentations, e-learning (level 1,2,3), rapid videos, etc.Facilitate Train-the-Trainer and knowledge transfer sessionsCreate knowledge and skills assessmentsEvaluate learning effectivenessRequired Skills or Qualifications:Minimum of 2 years’ experience working in instructional design/training and development fieldExperienced working on different instructional methodologies such as ADDIE, SAM, etc.Partners with key stakeholders to analyze performance gaps and design a training solution to increase performance and learner engagementPresents design solutions effectively and communicates various training deployment strategies that caters to modern learnersConducts discovery sessions to identify the learning problemLearning management system administration and coordination, e.g., Moodle, Litmos or any eLearning PlatformDesign and develop courses for different delivery modes (instructor led training, virtual training, self-directed learning, eLearning, etc.)Multimedia development and formatsFamiliarity or Working knowledge of e-learning authoring tools and developmentExperience in using different authoring tools (Articulate 360, Adobe Captivate 2019, Lectora, etc.)Experience using different software for creative development (Adobe Creative Cloud Systems -Illustrator, Premiere, Character Animation, Spark)HTML/C++ is a plus but not requiredExcellent communication skills with both technical and non-technical stakeholdersFlexibility and adaptabilityCommitted to client satisfaction and delivering best-in-class products Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries E-Learning Providers

Informations générales Entité CA-GIP EN QUELQUES MOTS… Travailler chez CA-GIP, c'est être acteur de la transformation du groupe Crédit Agricole et de ses métiers. C'est travailler dans une entreprise technologique de 1er plan en Europe, au service des Entités du groupe Crédit Agricole. CA-GIP est un collectif de plus de 2000 collaborateurs répartis sur 8 sites en France ! Nous sommes au cœur des métiers technologiques : DevOps, Cloud Hybride, Digital Workplace, Cybersécurité, Télécommunications…

We are seeking a highly technical and strategic Developer Relations Manager to join our team, with a focus on engaging developer ecosystems across emerging technology domains. In this pivotal role, you will work directly with global systems integrators, software solution providers, developers, and industry professionals to develop the adoption of NVIDIA’s sophisticated AI and computing platforms. The ideal candidate brings a blend of deep technical expertise and commercial go-to-market experience, combined with a passion for developer advocacy and a talent for presenting how NVIDIA technology can address complex, real-world challenges.What You'll Be Doing: Act as the trusted technical advisor for Global Systems Integrator developers in various verticals and industries. Solve their problems and champion their needs, with multi-functional partners to drive adoption of NVIDIA technologies. Accelerate critical workloads by demonstrating groundbreaking solutions that integrate the core NVIDIA stack into developer products, platforms, and pipelines. Advise on the technical enablement resources—such as sample code, guides, demonstration pipelines, and tools to highlight the application of technologies in solving real-world problems, maximizing NVIDIA technologies Guide Global System Integrators, Advanced Technology Partners and startups through onboarding and integration with NVIDIA’s programs, fostering co-innovation and the development of next-generation generative AI and physical AI solutions. Map, track, and supervise the developer ecosystem to identify growth opportunities, inform technology roadmaps, and shape adoption strategies. Collaborate multi-functionally with solution architects, engineering, product management, and marketing to drive developer engagement and optimize partner adoption strategies. Engage with partner engineering teams, technical leaders, and decision-makers to identify goals, solve technical challenges, and promote standard processes for successful integrations. Represent and advocate for the partner's technical needs and provide feedback to NVIDIA’s internal product and engineering teams, supplying actionable insights from field deployments to influence product roadmaps. What We Need to See: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience). A minimum of 12+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, including 5+ years of direct hands-on experience in your designated ecosystem (e.g., Telco, MarTech, etc.). Validated experience leading, partnering, and rapidly growing developer programs at major technology companies, GSIs, or within relevant verticals, concentrating on next-generation generative AI and physical AI solutions. Significant technical proficiency in high-performance computing, cloud, AI/ML, and/or vertical-specific frameworks and libraries. Excellent social skills with the ability to distill sophisticated technical concepts for diverse technical and non-technical audiences, from engineers to executives. Experience leading technical partnerships with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops Shown ability to structure and implement sophisticated technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external partners (across sales, legal, product, or marketing teams as needed). Ways to Stand Out from the Crowd: Hands-on experience building or optimizing vertical-specific solutions (e.g., train/inference/tuneAI Models, developRAG pipelines, bidding algorithms, AI data pipelines, etc.). Familiarity with advanced computing, AI, and/or GPU acceleration platforms(NVIDIA NVAIE, CUDA, Triton, NeMo, NIMs, DOCA, Omniverse, Physical AI solutions). Track record in crafting and implementing systems for real-time processing and low-latency decision-making. Successful history of building and scaling developer communities and delivering impactful technical enablement programs. Experience developing with ML/DL frameworks and MLOps ecosystem of partners and solutions in the cloud and on-prem With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you.Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD for Level 5, and 272,000 USD - 431,250 USD for Level 6.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until January 13, 2026.This posting is for an existing vacancy.NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Originally posted on Himalayas

About Blueprint Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology. Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams. At Blueprint, you’ll work alongside talented people with different experiences, expertise, and perspectives. You’ll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build. Bring your perspective. Raise the standard. Build what matters. About the RoleWe’re looking for a Polish Games Translation & Localization Specialist to join our world-class localization team. In this role, you’ll translate and localize gaming content into Polish with exceptional linguistic quality, cultural relevance, and attention to detail. You’ll collaborate with fellow localization specialists and cross-functional partners to deliver accurate, engaging content for players and customers.This role is ideal for someone who combines deep Polish language expertise with a genuine passion for gaming. You’ll work across new releases, marketing materials, support content, and other customer-facing communications while managing changing priorities and occasional last-minute updates.What You'll Do Translate and localize gaming and technical content from English into Polish. Support new releases, marketing materials, knowledge-base articles, and other customer-facing content. Ensure translations are accurate, culturally relevant, and consistent in tone, terminology, grammar, and style. Review and refine localized content to maintain high standards of linguistic quality. Manage short-term and long-term translation projects while meeting deadlines and quality expectations. Reprioritize work effectively when source materials or project requirements change. Use computer-assisted translation tools to manage terminology, translation memory, and workflow consistency. Collaborate closely with other translators, reviewers, project teams, and stakeholders. Stay informed about gaming terminology, genres, platforms, hardware, and player communities. Contribute to a team culture focused on quality, continuous improvement, innovation, and shared success. What You'll Bring Bachelor’s degree or equivalent qualification, preferably in translation, localization, linguistics, game design, or a related field. Native-level written and verbal proficiency in Polish, including exceptional command of grammar, spelling, punctuation, and style. Excellent written and spoken English communication skills. Professional translation or localization experience. Strong familiarity with gaming terminology and the ability to translate content accurately within a gaming context. Experience with computer-assisted translation tools such as Crowdin, memoQ, Memsource, SDL Trados, Wordfast, or similar platforms. Excellent organization, prioritization, and time-management skills. Ability to manage multiple projects, adapt to quick turnaround times, and maintain quality when priorities change. A collaborative approach and the ability to communicate effectively in a highly team-oriented environment. Strong knowledge of operating systems, including Windows, macOS, iOS, and Android. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, OneNote, and SharePoint. Preferred Qualifications Experience translating or localizing gaming and technical content. Passion for PC or console gaming. Familiarity with computer hardware, software development, or game design. Familiarity with game distribution platforms. Knowledge of different game genres and online gaming communities. Knowledge of gaming hardware and platform ecosystems. CompensationAt Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.For candidates based in Washington State, the anticipated compensation range is $33.65 to $43.25 USD per hour, with a midpoint of $38.45 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate’s qualifications.Location and Work ArrangementRemote, United StatesThis role may be performed remotely from within the United States. The team’s core coverage hours are 10:00 a.m. to 6:00 p.m. Pacific Time. Alternative schedules may be available based on the employee’s time zone and existing team coverage. When Pacific Time coverage is needed, employees must be available to work the established core hours. Benefits Blueprint believes that healthy, supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include: Medical, dental, and vision coverage Flexible Spending Account (FSA) 401(k) retirement plan Competitive paid time off Parental leave Professional growth and development opportunities Benefits and eligibility may vary based on role, employment status, and location. Equal Employment Opportunity Blueprint Technologies, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by applicable law. Applicant Accommodations If you need a reasonable accommodation to participate in any part of the application or interview process, please contact . Originally posted on Himalayas

Our Story TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike. Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability. We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here. The Opportunity The Knowledge Management & Communications Specialist is responsible for building, maintaining, and governing the organization’s central Knowledge Center, ensuring all staff have accurate, accessible, and up-to-date resources. This role standardizes and develops job aids, process documentation, FAQs, and policy summaries that support client-facing teams. Acting as the primary point of intake for content updates, change requests, and departmental process shifts, this role partners closely with Subject Matter Experts (SMEs), Instructional Designers, L&D facilitators, and operational leaders to ensure clarity, consistency, and compliance in all learning and reference materials. This position enables operational efficiency, reduces training development time, strengthens compliance, supports faster onboarding, and ensures the right information reaches the right people at the right time. What You Will Own 1. Knowledge Center Ownership Build, structure, and maintain the organization’s central Knowledge Center Establish information architecture, taxonomy, and organization-wide standards Own governance, version control, and audit readiness for all documents Update process documents when policies or procedures change Ensure the Knowledge Center serves as the authoritative, comprehensive source of truth 2. Learning Resource & Communication Standardization Translate policies, operational changes, and workflows into easy-to-understand learning assets Develop and maintain job aids, how-to guides, FAQs, process maps, and Pack Guides Ensure all resources meet clarity, accessibility, compliance, and branding standards Communicate changes, updates, and new resources to impacted teams in a timely, consistent manner Partner with Instructional Designers to provide clean, accurate, and organized source content 3. Content Intake, Triage & Prioritization Serve as the intake point for content change requests, fixes, or documentation needs Triage requests and determine what is handled directly vs. escalated to L&D, ID, or Operations Quickly resolve minor updates or “simple fixes” to reduce bottlenecks and dependency on SMEs Reduce reactive, low-value work for the Learning Solutions Specialist and in-person trainers Monitor patterns, identify gaps, and recommend improvements to the documentation strategy What You Bring Required: Bachelor’s degree in Communication, Human Resources, Marketing, Education, Training & Development, Knowledge Management, Organizational Development, or related field 2+ years of experience in knowledge management, technical writing, learning documentation, internal communications, or process documentation Experience creating job aids, SOPs, process maps, FAQs, or operational documentation Exceptional written communication and editing skills Strong organizational and information-architecture skills Proven experience with Learning Management Systems and Knowledge Base platforms Ability to write and translate complex policies into clear, actionable content Strong attention to detail with a focus on accuracy and compliance Ability to manage multiple requests, prioritize effectively, and meet deadlines Collaborative and comfortable working across departments Familiarity with change management and documentation governance Preferred (Nice to Have): AI certified or demonstrated competency in leveraging AI tools to develop processes and measurements Experience in legal services, customer service, healthcare, call centers, or other highly regulated environments Experience with Salesforce Knowledge Management, Confluence, Jira, Google Suite, Smartsheet, Google Sites, or similar tools Basic understanding of instructional design workflows Who Thrives Here (Core Values) We don't hire on resumes alone. We hire for competence, character, and mindset. Embrace Change: Open to feedback, embracing change, and always asking "what's next?" Committed: You care deeply, have your teammates' backs, and show up to build something lasting. No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door. Ownership: You do what you say, follow through, and treat the business like it's yours. Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact. What We Offer Base Salary: $58,400 and $76,600, commensurate with experience Eligible for performance-based bonus Our job postings reflect the compensation range for the specific market and location of each role. Ranges vary by geography based on local market rates and cost of labor. Benefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave. Equal Opportunity Employer We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law. Originally posted on Himalayas

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.LocationHybrid if located in Toronto or Ottawa. Remote for other locations in Canada About the teamThe Kinaxis training and enablement team creates engaging, high-impact learning experiences that help customers realize maximum value from Kinaxis solutions. We also equip partners and internal teams with the knowledge and skills needed to drive customer success and product adoption.As a contract Curriculum Developer on this team, you will design and develop training content that simplifies complex supply chain concepts and helps learners build expertise on Kinaxis solutions. Working closely with subject matter experts and cross functional experts, you will create high quality learning content, hands on labs, and assessments that support our global learning strategy. This role is for someone who can hit the ground running, quickly build the technical expertise needed and deliver against an active road map Vacancy Status This is an existing job vacancyPortfolio or Work Samples (Optional): If you have a portfolio or relevant work samples you'd like to share, please provide a link on the application questions. You may also include the link on your resume instead. What you will do Analyze learner roles, training needs, and workflows to define learning objectives and appropriate training solutions Design and develop engaging learning experiences and supporting assets, including e-learning, instructor-led training (ILT), virtual ILT (vILT), performance support tools, hands-on labs, assessments, and knowledge checks that align with learning objectives and real-world product workflows Build and validate hands-on labs and technical exercises that let learners practice real product workflows in a live environment Apply instructional design best practices, adult learning principles, Bloom's Taxonomy, and Web Content Accessibility Guidelines (WCAG) 2.2 AA to design and develop training Collaborate with product experts, instructors, and other stakeholders across business units to gather information, validate technical content, and incorporate feedback Manage assigned curriculum development projects, including schedules, quality, standards, deliverables, dependencies, stakeholder reviews, and progress reporting Develop content to our established standards, templates, and style guide so that what you build is consistent with the rest of our catalog Document your work and hand off cleanly, ensuring source files, lab configurations, and content decisions are captured for ongoing maintenance What we are looking forRequired Qualifications A bachelor's degree, diploma, or equivalent professional experience in instructional design, education, computer science, engineering, communications, or a related field Four or more years of experience in developing curriculum, technical training, learning content, or courseware Experience designing learning solutions including e-learning, instructor-led training, hands-on labs, technical simulations, and assessments for enterprise software or technology products Strong technical aptitude and a track record of learning complex products quickly enough to teach them Strong knowledge of instructional design and adult learning principles, with experience designing and developing objective-driven and outcome-driven curriculum and assessments, and technical writing Strong written and verbal communication skills with the ability to explain complex technical concepts to diverse audiences Project management skills including planning, tracking, and coordinating deliverables, with proven ability to manage multiple projects and meet quality and timeline expectations Strong stakeholder management and problem-solving skills with a continuous improvement mindset Strong interest and ability to adopt AI tools in day-to-day work; experience with prompt engineering and AI-assisted content development is a strong plus Preferred Qualifications Experience developing e-learning using modern authoring tools such as Rise 360, Camtasia, or similar platforms Experience with virtual lab or sandbox platforms such as CloudShare or similar Familiarity with the Learning Management Systems (LMS) and digital learning platforms, such as Docebo or similar platforms Knowledge of supply chain management, enterprise software, ERP, or SaaS products is an advantage Experience with Kinaxis Maestro is a strong plus Prior experience in a contract or consulting capacity, delivering into an existing team and process What Makes You SuccessfulYou are someone who: Puts the learner first, designing learning experiences around learner needs, context, and desired outcomes, even when stakeholder preferences may differ Gets productive quickly and is comfortable delivering before you know everything Enjoys simplifying complex technical concepts into engaging learning content Is curious, innovative, and passionate about modern learning technologies Thrives in a collaborative, fast-paced, global environment Takes ownership and consistently delivers high-quality work Builds trusted relationships with cross-functional stakeholders Is committed to continuous learning and improving learner outcomes Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee: Flexible vacation and Kinaxis Days (company-wide days off) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs, training, and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at . This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.Originally posted on Himalayas

ABOUT GENERATION:At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries.When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country.JOB DETAILS:Length of the contract:Contractors are trained and then assigned to projects on an as-needed basis. There is no fixed contract length; engagement depends on project availability and need.Hours per week: We are seeking to develop a network of contractors for a increasing volume of contract-based work. This role draws from a bench of trained contractors who support curriculum development. Before each project begins, contractors are contacted to confirm availability for the estimated hours and timeline.Weekly hours vary by project: 15–20 hours/week for 1–2 months 30–40 hours/week for 1–2 months JOB OBJECTIVES:Global C&I Curriculum Design Consultants will work with Generation Global Curriculum Leads, Design Managers, country program teams, and technical experts to develop content for individual sessions in the bootcamp training. They will be responsible for developing practice-based sessions, including simulations that mimic daily on-the-job situations, role plays, case studies and sessions that introduce technical content in a way that connects it with behavioral skills and mindsets. The Global Curriculum Designer role is a great fit for an instructional designer who loves to learn and experiment and is interested in doing innovative design work for a growing global organization that is taking its work to scale. Designers will work remotely and no relocation is required. Fluency in Spanish, French,Thai, Portuguese or Italian, will be highly regarded.Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds.KEY ACCOUNTABILITIES & RESPONSIBILITIES: Design active learning experiences for each session Design practice-based, active learning content for each session (e.g., role plays, simulations, field experiences, etc.) Design all supporting materials for each session, including scripted facilitator guides, student handouts, instructor debrief guides for activities, etc. so that, at scale, a typical instructor could deliver the lesson effectively with limited or no additional support Design for in-person and online context across multiple sectors (e.g. tech and healthcare) in alignment with our methodology Throughout the process, work closely with employer partners and other education partners (e.g., technical training experts) by obtaining feedback and iterating lessons accordingly Upload content to LMS and/or making modifications to existing content on LMS Track progress via project plans MINDSETS & EXPERIENCE:Required experience Bachelor’s degree required, preferably with a master’s degree in instructional design or education curriculum design Minimum of 2 years in curriculum design experience Experience planning and scripting individual objective-driven lessons Experience developing active, practice-based learning experiences (e.g., simulations, role plays, etc.; not lectures and worksheets) Comfort with using technology to collaborate (e.g., Googledocs, Zoom video conference, etc.) Able to communicate professionally in English and work with colleagues who speak only English Consistent, reliable access to the Internet is required Preferred experience: Experience teaching and/or designing instructional content for students from at-risk communities Experience teaching and/or designing instructional materials for young adults between the ages of 18 and 29 years old and older adults reentering the workforce or seeking out a new career path Experience designing for online or blended programs Experience designing on a Learning Management System (LMS) Mindsets Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits, and make final recommendations for lesson design Self-reflective and open to frequent feedback from employer and training partners Detail oriented (able to produce instructor-ready documents) ***Please apply with your English CV/Resume, thank you***Originally posted on Himalayas

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.Your impact Are you passionate about education and Learning & Development? Are you excited about empowering people to develop skills in Gen AI? This role offers a unique opportunity to apply your data skills to design engaging and effective online learning experiences. The Senior Learning Designer will play an important role in designing AI training workshops and programs with measurable impact for learners at all levels from individual contributors to executives, with technical and non-technical backgrounds. This person will leverage their expertise in adult learning and co-design principles to design content and activities that are evidence-based, customer and user-centered, and results-driven. Based on education for employment and career development best practices, they will research, design, and refine engaging learning experiences in data, AI, and other technology areas. A successful Learning Designer will work closely with Operations, Account Management, instructors, and potential learners to ensure each program is designed to deliver a learning experience that enables impactful professional growth and advancement for our learners, while also achieving demonstrable outcomes for clients and Correlation One. A day in the life Define learning objectives based on client needs, create course outlines, design content and activities that align with learning objectives, and develop slides and instructor guides for live online training programs focusing on data and AI. Manage content development for programs from inception to completion, defining and meeting objectives and timelines, and setting up mechanisms to track and communicate progress to internal and external stakeholders. Understand and follow clients’ strategic direction and translate client needs to curriculum requirements. Collaborate with experts and account managers to ensure effective design, development, implementation, and feedback loops, considering different aspects of learning including assessment, delivery, and facilitation. Provide guidance to internal and external stakeholders on best practices of online learning design and development and present innovative solutions. Bring a content and learning perspective to decision making, weighing pros and cons based on the learning experience and desired goals and outcomes for each program. Provide recommendations for content delivery methods based on learner profile, client goals, and content subject matter. Develop and grow knowledge of the EdTech and corporate learning landscape. Your expertise 5-7 years experience working in a Learning or Instructional Designer role. Experience executing projects that align with company and client goals. Strong understanding of how projects impact goals, prioritizing based on highest impact. Comfortable with designing corporate training for AI and AI-adjacent technical topics. Expertise in designing courses for online learning, both synchronous and asynchronous training. Comfortable with quick pivots and operating with some level of ambiguity; seeks clarity through open and thoughtful communication. Data-driven and results-oriented. Biased for action; tenacious. Collaborative spirit, proactive in reaching out to people and keeping them in the loop, ability to be self-sufficient in determining appropriate channels for communication and collaboration. Self aware and able to learn and grow from actions that did not return the desired outcome. Comfortable and excited to work in a dynamic, fast-paced environment. Superior written communication skills and attention to detail. We believe our work benefits from the diverse perspectives of our team members. We encourage applicants to bring their unique skills, experiences, and outlook to our energetic work environment. Where you areThis role is remote and is based in Canada. Working hours must be compatible with the EST time zone. How we support our people Insurance or subsidies based on country Unlimited Time Off, with a minimum time off recommendation Company-paid holidays Official company-wide holiday for the last week of the calendar year Access to free data skills training through our programs A company culture that empowers individuals and embraces diversity through its core mission The base salary band for this role in Canada is C$105,000 to C$134,000. The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact . #priorityOriginally posted on Himalayas

Please note this is a 12 month contract and you will be paid a day rate. Join the team empowering the world to designHey, g'day, mabuhay, kia ora, こんにちは, 你好, hallo, नमस्ते, 안녕하세요, hola, salut!At Canva, our mission is to empower the world to design—and we’re growing fast across the globe. With over 250 million monthly active users in over 190 countries, we’re on a mission to make Canva the most loved brand in the world. To support this ambition, we’re building a world-class marketing team that’s deeply local, highly creative, and relentlessly performance-focused.About the roleContent moves Canva, and ensuring our content is a driver of growth is crucial. Just as we invest in strong business, marketing, sales, and product leaders in our priority markets, we need an equally strong voice in content.As the Sub-Saharan Africa Content Strategy Lead, you’ll partner closely with the Sub-Saharan Africa Country Manager to ensure Canva has the right strategic content from your country (or countries), owning content as a growth engine and adapting strategies to support MAU, retention, and revenue impact.You’ll work closely with the Sub-Saharan Design Lead to deliver content that drives business outcomes. You’ll also champion local relevance and trends that make international users feel Canva is for them, and work closely with country teams (SEO, Localisation, Creators, Product, Marketing) and regional stakeholders to ensure local content delivers high value and measurable impact.You’ll be coached and supported by a EMEA Content Strategy Lead, who will drive content strategy across the region.What you’ll doAs a Content Strategy Lead, you bring expertise in strategy, content, business management, and cross-functional stakeholder management. In particular, you will: Content Strategy & Execution – Prioritise and execute country content strategy and growth levers, owning content health and production for your country to drive relevance, scale, and business impact. Content Quality & Relevance – Ensure that your country’s content meets Canva’s standards, resonates culturally, and supports strategic growth metrics. Feedback & Insights – Gather input from sales, partners, and local peers to refine content strategies and enhance Canva’s country impact. Discovery & Performance – Own your country’s content performance across discovery, editorial ensuring the right local content is surfaced through search, recommendations, and editorial, and optimised for engagement, activation, and retention. Editorial & Trends Leadership – Execute your country’s editorial strategy across surfaces (e.g. Showcases), identifying and activating cultural moments in partnership with Marketing, Social and PR. Cross-Functional Collaboration – Act as a strategic partner to Country Manager and country peers to align priorities, unblock execution, and drive content-led growth. Creator & Partner Engagement – In collaboration with your country community and partnerships managers, build relationships with local creators and partnerships to activate a thriving content ecosystem. What we're looking forWe’re seeking a strategic thinker who thrives in fast-paced environments and can drive content impact within their market. They’ll take a pragmatic approach to content creation – working across multiple production streams (AIGC, creators, localisation, bespoke, and partnerships) to solve local content needs, improve efficiency, and scale what works.This role requires someone who can combine strong strategic thinking with a deep understanding of their local market — translating regional direction into actionable country-level plans, and working closely with Africa Design Leads to bring these to life. You should be someone who naturally gravitates toward solving problems, enjoys working with data to inform decisions, and can build strong relationships across cross-functional teams.The ideal candidate combines analytical rigour with cultural curiosity, demonstrating both the ability to shape country-level content strategy and to identify opportunities to scale what works through repeatable approaches, AI-supported workflows, and strong partnerships. 3-5+ years of experience in content strategy, regional business strategy and operations, partnerships, or similar roles within high-growth content, media or marketplace global technology companies. A deep understanding of content, trends, and aesthetics in your market (or markets), with a pulse on what resonates with local users. A proactive, solutions-driven approach, capable of balancing strategy with hands-on execution. Exceptional stakeholder management skills, with the ability to align cross-functional teams across regions. Experience working in fast-moving, dynamic environments, comfortable with ambiguity and change. Strong analytical skills to assess content performance and inform strategy adjustments. A track record of successfully managing production workflows, partnerships, and/ or supporting and activating local creators. Language skills and cultural knowledge relevant to your geographic market, with ability to work effectively across different time zones. What you’ll learn and how you’ll develop at Canva You'll gain deep exposure to all aspects of strategy and operations a high-growth technology company, from AI-powered content innovations to international expansion. Working closely with senior leadership across International and other supergroups, you'll develop advanced strategic thinking skills while learning how to scale operations and drive organisational change.You'll get hands-on experience with one of the most complex content ecosystems in tech, working on problems that don't have playbooks yet, and partnering with cross-functional groups across Canva to find solutions that impact millions of users. This is a role where your decision making and leadership will directly influence strategy, and you'll see your recommendations come to life in our product and shape the future of design.Through the Content Strategy speciality growth infrastructure and Canva’s professional development programs, you'll develop your sharp commercial instincts, data analysis proficiency, the ability to navigate ambiguity, and hands-on experience with emerging technologies. Most importantly, you'll work with people who are genuinely brilliant and kind, a rare combination that makes the hard problems worth solving, and sets you up for a career in strategy in the tech industry.Originally posted on Himalayas

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.Contract duration:13 monthsPosition Summary: PointClickCare is looking for a Content Strategist to own and execute the strategy for our owned brand content channels, including our blog, podcast, web content, long and short form content, and agency partnership brand programs. This role sits within the Brand Marketing team and is accountable for the owned brand content strategy end to end: from planning through production and performance. This is a hands-on, executional role backed by strong strategic instincts. The ideal candidate can build a content strategy and then roll up their sleeves to deliver it. They will embed with marketing pods across the organization, translating product marketing and go-to-market strategy into brand strategy that fuels our top of funnel thought leadership engine. This role works across multiple marketing pods and subject matter areas, requiring the ability to prioritize across a broad range of opportunities, build strong stakeholder relationships, and identify the content that will have the greatest impact on brand awareness, thought leadership, and audience engagement. Key Responsibilities: Own the Owned Brand Content Strategy: Develop, manage, and execute the strategy across PointClickCare's owned channels, including the blog, podcast, web, and long and short form content, ensuring a consistent brand voice and point of view. Execute at a High Standard: Move seamlessly from strategy to production. Plan editorial calendars, write and edit content, manage production workflows, and ship consistently against deadlines. Translate GTM into Brand: Partner with all marketing pods to translate PMM and GTM strategy into brand content strategy, ensuring owned content supports top of funnel thought leadership objectives and business priorities. Lead Owned Media Thought Leadership: Develop and execute thought leadership content for PointClickCare executives and subject matter experts across owned media channels, translating their expertise into compelling, differentiated content for the blog, podcast, and other owned formats where needed. Drive Content Distribution: Develop channel and distribution strategies that extend the reach and impact of owned content, partnering with demand, social, web, and other teams to ensure content reaches priority audiences. Manage Agency Partnership Brand Programs: Serve as the day-to-day executional lead on brand-related agency programs, managing deliverables and deadlines. Cross-Pod Collaboration: Interface with product marketing, demand generation, and growth to align content with campaign priorities and audience needs, acting as the connective tissue between brand and the pods. Measure and Optimize: Track content performance across owned channels, report on key metrics, and use insights to refine the strategy and editorial mix. Content Frameworks and Best Practices: Establish guidelines for brand storytelling, content positioning, and channel strategy that raise the bar for content across the organization. Own SUMMIT Content Strategy and Support Event Deliverables: Lead the owned content strategy for PointClickCare’s annual SUMMIT conference, developing the editorial approach and content plan across pre-event, onsite, and post-event channels, including podcast, blog, and paid media content. Support the development and review of attendee-facing deliverables, including registration and SUMMIT website copy, session titles and descriptions, presentation editing, booth messaging, wayfinding, hype videos, and other event content to ensure a cohesive and engaging experience. Support Employer Brand Content Strategy: Partner with People, Talent Acquisition, HR, and other key stakeholders to support the employer brand content strategy. Develop and edit employee stories, recruitment campaign content, careers-focused web content, and other materials that bring PointClickCare’s culture and employee experience to life while maintaining a consistent brand voice Required Skills & Qualifications: Proven experience in content strategy with a strong executional track record: this role requires someone who builds the plan and delivers the work. Hands-on experience managing owned channels such as blogs, podcasts, and web content, including editorial planning, writing, editing, and production. Experience managing agency partners and external content programs. Strong understanding of how brand content supports top of funnel demand and thought leadership, with the ability to translate PMM and GTM strategy into brand storytelling. Ability to analyze content performance metrics and translate insights into actionable improvements. Strong cross-functional collaboration skills, comfortable embedding with multiple teams and pods simultaneously. Background in healthcare or B2B SaaS marketing is a plus but not required It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.Originally posted on Himalayas

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role Lumen is seeking a strategic, detail-oriented Senior Lead Technical Writer to support the Managed & Professional Services organization. This role owns the development and governance of clear, accurate, and customer-centered content that enables the full product lifecycle, from strategy and product development through launch, sales enablement, implementation, operations, and continuous improvement. The Senior Lead Technical Writer partners with product management, engineering, operations, security, architecture, legal, marketing, sales, and customer success to translate complex service capabilities into consistent, usable documentation. The role has responsibility for content supporting Managed Network Services and Managed Security Services, while also establishing standards and scalable practices across the broader Managed & Professional Services portfolio. Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main Responsibilities Lead the strategy, planning, creation, editing, governance, and maintenance of technical and product documentation across the Managed & Professional Services portfolio. Create product definitions, service descriptions, technical overviews, solution briefs, implementation and configuration guides, operating procedures, release notes, knowledge articles, FAQs, process flows, and training materials. Translate complex network, security, operational, and service concepts into concise content for customer, sales, delivery, executive, operational, and technical audiences. Partner with product managers and subject-matter experts to document capabilities, requirements, dependencies, use cases, customer outcomes, service boundaries, assumptions, and lifecycle changes. Establish documentation standards, templates, terminology, metadata, taxonomy, review workflows, structured-authoring practices, and reusable content components. Develop and maintain documentation for managed network services, including architecture, connectivity, monitoring, service levels, supported configurations, implementation, migration, operational handoffs, and lifecycle changes. Develop and maintain documentation for managed security services, including monitoring, detection and response, vulnerability management, incident handling, shared-responsibility models, data flows, integrations, escalation paths, and service boundaries. Conduct content audits and gap assessments, mentor writers and contributors, communicate documentation risks to leadership, and ensure content meets applicable accessibility, brand, legal, regulatory, privacy, security, and records-management requirements. What We Look For in a Candidate Bachelor's degree in Technical Communication, English, Communications, Information Technology, Cybersecurity, Engineering, or a related field; equivalent relevant experience may be considered. 8+ years of progressive experience in technical writing, product documentation, or content strategy, including experience leading complex documentation initiatives. Demonstrated ability to write for cloud-based, network, security, telecommunications, managed services, or enterprise technology offerings. Strong understanding of product development, product lifecycle management, service delivery, and operational readiness practices. Ability to synthesize input from diverse subject matter experts and translate highly technical information into clear, concise, accurate, and usable content. Excellent writing, editing, interviewing, facilitation, information architecture, and stakeholder-management skills. Experience establishing documentation standards, governance, review processes, content reuse, and lifecycle controls. Proficiency with Microsoft 365 tools and experience with modern content management, knowledge management, collaboration, diagramming, and work-management platforms. Ability to manage multiple priorities independently, exercise sound judgment, and deliver high-quality work in a complex, matrixed environment. Portfolio or writing samples demonstrating technical depth, audience adaptation, structured content, and editorial quality. Preferred Qualifications Experience documenting Managed Network Services, Managed Security Services, professional services, telecom, network operations, security operations, observability, automation, or IT service management. Familiarity with networking and security concepts such as SD-WAN, routing, switching, cloud connectivity, firewalls, secure access, threat monitoring, incident response, vulnerability management, and security operations. Experience with structured authoring, docs-as-code, component content management, content analytics, AI-assisted authoring, or multi-channel publishing. Working knowledge of ITIL practices, Agile product development, accessibility standards, and information security or compliance frameworks. Relevant certifications such as CPTC, ITIL 4, Security+, CISSP, CCNA, or comparable technical writing, networking, security, or service-management credentials. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI $116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Learn more about Lumen's:BenefitsBonus Structure Requisition #: 343367Life at LumenLife at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.Privacy NoticeLumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.Originally posted on Himalayas

About LastPassLastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity. From discovering unapproved AI and applications to reducing login friction and securing credentials across the business, LastPass delivers on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected as their environments evolve. Curious about our products? Visit our website and try it free! We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us! LastPass is looking for a Principal Technical Writer: In this role, you will lead content strategy across the digital support ecosystem. At this principal level, you will shape how customers understand and succeed with our products — helping LastPass deliver on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected.About the team:The Digital Support Content team sits within Customer Experience and owns the full lifecycle of digital self-serve content at LastPass — from support articles and technical documentation to in-product help, chatbot flows, and support videos. We empower customers to resolve issues independently, operating at the intersection of content strategy, UX, and product.If you are passionate about complex problem solving and motivated by scale, then this is the role for you!Who will you work with?You'll collaborate closely with engineering and product teams to track product changes, and with UX to ensure customer-facing language is accurate. You'll partner with the support care team on self-serve and live support handoffs, work with tooling leads on documentation infrastructure, and engage with content strategists and writing teams across the organization.What are some of the exciting challenges you will be working on? Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences tailored to the customer's role, journey, and product Define and evolve a documentation strategy across product lines, aligning support content with business goals and designing scalable frameworks for content delivery Use analytics and cross-functional partnerships to prioritize, track, and measure content improvements across the LastPass Support Center Drive a frictionless handoff between online and live support through strategic metadata management and optimized content channeling Collaborate with content strategists and writing teams to develop shared resources, including style guides, process documentation, and UI messaging (error messages, inline help, and tooltips) Leverage search technology expertise to improve content findability — including metadata strategy, keyword optimization, and search platform configuration Use AI tools to identify content gaps, refine drafts, and scale quality improvements across the content library Support global expansion through translations coordination and create interactive customer experiences through the LastPass support chatbot program What does it take to work at LastPass? Proven experience in DITA XML authoring, including fluency in the DITA authoring language and associated toolsets Demonstrated ability to define and execute documentation strategy across multiple product lines, aligning content with business and customer goals Strong understanding of search technologies — including indexing, ranking signals, metadata structures, and taxonomy design — with proven ability to fine-tune search configurations to optimize content findability Fluency in AI tools for content work, including using AI to identify performance gaps, generate and refine drafts, and accelerate quality improvements at scale Proven experience with content delivery tools, systems, and content components across backend and frontend environments, including identity services, developer content, third-party integrations, and APIs Recognised within cross-functional teams as a trusted editorial partner who brings clarity to complex technical topics and raises content quality across the organisation Thrives in an Agile environment, managing competing priorities and working independently in a fast-paced, distributed team It's great, but not required: Familiarity with localization processes and translations coordination Experience with chatbot platforms or interactive content delivery Savviness with XML/HTML and experience working across a variety of CMS and publishing platforms Why LastPass? The leader in secure access High-growth, collaborative environment with inclusive teams Remote-first culture Competitive compensation Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days Parental leave Comprehensive health coverage, including dependents Home office setup support LastPass Families free account for up to 5 members Continuous learning and development opportunities, including an annual learning stipend to invest in your growth Peer-to-peer recognition through Motivosity Employee Assistance Program for well-being support Remote work stipend to support your home office needs Short-Term or Remote-Centric Work Arrangements for added flexibility Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together! We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For more information about how we process your personal data and your rights, please refer to our Candidate Privacy Notice. Originally posted on Himalayas