Cloud & Infrastructure Documentation Jobs

Location and travelYou can be based in Europe; we're mainly remote and invite you to the Berlin office 3-5 days every two months.We expect significant travel across the Europe, with occasional travel to other regions when the audience quality justifies it. The exact cadence will change with the event calendar, but you should expect travel to be a meaningful part of the job.Why this role?Langfuse has grown mostly through product-led, open-source adoption. We built a strong product, wrote useful docs and examples, stayed close to users, shipped in public, and helped developers understand how to build better AI applications.However, many of the highest-signal moments happen in person: hallway conversations, workshops, meetups, dinners, conference demos, and technical talks.We want someone who can own that motion end to end; put Langfuse in the right AI engineering rooms, make the product clear to technical audiences, and turn in-person conversations into durable marketing momentum.The goal is not to do every event. The goal is to make the right events excellent, scalable, and measurable.What You'll DoRepresent Langfuse at conferences, meetups, workshops, customer events, partner events, and community gatherings across EuropeRun live demos and technical sessions on tracing, evals, prompt management, datasets, metrics, and related LLM engineering workflows.Build and maintain field-ready material: demo flows, workshop runbooks, talk abstracts, event landing pages, follow-up emails, signup flows, and conference-in-a-box assets.Organize Langfuse-hosted meetups, workshops, dinners, and smaller technical gatherings around the highest-quality audiences.Partner with ClickHouse field marketing, sales, solutions, product marketing, and engineering teams where it helps Langfuse show up well.Turn event learnings into useful artifacts: better messaging, better demos, better docs, better talks, better customer stories, and sharper product feedback.What We're Looking ForYou have worked in DevRel, product marketing engineering, solutions engineering, field engineering, developer advocacy, or technical community roles.You have spoken at developer conferences, meetups, workshops, webinars, or technical customer events.You already create technical content, demos, videos, talks, open source projects, or educational material.You should be excited to travel, give talks, run demos, host events, talk to developers and technical leaders, and bring what you learn back into the company.You care about developer experience, open source, AI engineering, and the quality of the rooms you spend time in.You are comfortable with ambiguity and can independently decide what to do before there is a mature playbook.Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and concisely.A Strong PlusYou are a former engineer, or deeply technical operator who can credibly explain software to experienced developers.You can write code well enough to build, debug, and maintain demos or workshop material.You are deep in AI engineering, LLM observability, evals, agents, or developer tools.You have original opinions that experienced developers value.PerksFlexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.Healthcare - Employer contributions towards your healthcare.Equity in the company - Every new team member who joins our company receives stock options.Time off - Flexible time off in the US, generous entitlement in other countries.A USD$500 Home office setup if you’re a remote employee.Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.Culture - We All Shape ItAs part of a rapidly scaling start-up, you will be instrumental in shaping our culture.Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.Equal Opportunity & PrivacyClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Please see here for our Privacy Statement.Compensation Range: €90K - €160K Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development

NEO2 est une société spécialisée dans les métiers de l’Industrie de Process et des Infrastructures Industrielles. Nous accompagnons nos clients dans la gestion et la réalisation de leurs projets industriels tels que l'études et réalisation de digesteurs pour une nouvelle unité BIOGAZ, l'installation d'une nouvelle unité de production de vaccin, ou encore la réhabilitation de bâtiments industriels à des fins d'efficacité énergétique. Nous sommes basés à Paris, Lyon, Nantes, Lille, Strasbourg, Sa…

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Designer Instrucional based in Brazil.This is a remote, full-time opportunity for an Instructional Designer passionate about education, technology, and user experience.You will translate complex business, technical, and legal information into clear, engaging, and effective learning experiences.The role combines instructional design, content development, customer onboarding, and corporate education.You will work closely with business and technical teams to identify learning needs and create high-impact solutions.A key part of the role is maintaining learning journeys and improving the onboarding experience for new customers.You will also contribute to training communications and continuous improvements across educational platforms.The position offers an environment focused on innovation, collaboration, continuous learning, and professional development.AccountabilitiesIdentify learning needs with business areas and propose impactful instructional solutions aligned with strategic objectives. Develop and adapt scripts, educational content, and learning resources, ensuring clear, accessible, and engaging communication. Structure, manage, and continuously update learning paths within corporate education platforms. Lead and improve the onboarding process for new customers, creating a consistent and effective initial learning experience. Transform complex technical and specialized information into accessible educational and communication materials. Support internal teams with instructional content and learning resources according to their specific needs. Manage updates to existing training content and coordinate emails and other communications related to courses, training initiatives, and new resources. Collaborate with technical, legal, and business teams to ensure learning materials accurately reflect the subject matter while remaining easy to understand. Manage multiple instructional projects simultaneously, maintaining organization, quality, deadlines, and a strong user focus. RequirementsPrevious experience as an Instructional Designer, preferably within technology or SaaS companies. Degree or ongoing studies in Journalism, Advertising, Public Relations, Graphic/Digital Design, Information Technology, or related fields. Demonstrated ability to transform complex information into simple, engaging, and effective learning materials. Experience with corporate education platforms, including LMS or LXP environments. Strong communication skills and the ability to collaborate effectively with technical and legal teams. Strong user-experience orientation and a genuine interest in continuous learning. Proactive, organized, and capable of managing multiple projects and priorities simultaneously. Ability to learn quickly, collaborate with others, and both provide and request support when needed. Experience with content creation for corporate education, legal, or government environments is a plus. Familiarity with video and content creation tools such as Canva and Moodle, or similar platforms, is desirable. Knowledge of agile project management methodologies is considered an advantage. Alignment with principles of ethics, excellence, respect, collaboration, accountability, and continuous improvement. Benefits100% remote work model. Health insurance. Life insurance. Discounts and partnerships with pharmacies, nutritionists, and psychologists. Clude wellness app. TotalPass access to fitness facilities. Workplace wellness and active-break programs. Food allowance. Caju card, including a special birthday benefit. Education allowance for academic and professional development. Reading allowance. Continuous learning and career development initiatives. Innovation program for contributing ideas and improvements. Dual-screen equipment setup to support productivity. FreeDay benefit. “Momento Off” initiative encouraging time for rest and disconnection. Time off for graduation. Gift for employees welcoming a new child. Welcome-back gift following parental leave. Collaborative and supportive work environment. Sustainable welcome kit. Sustainability initiatives, including composting incentives. Virtual team celebrations and engagement events. Ongoing employee engagement campaigns. How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Internet Marketplace Platforms

Location: Chantilly, VASchedule: Full-TimeWork Location: On-SiteShift: Day JobTravel: NoMinimum Clearance Required: TS/SCI with CI PolyBenefits: Click hereRapid Cycle Solutions LLC (RCS) is an innovative small business providing IT and management consulting services to the U.S. Federal Government and commercial clients. We have unique strengths in complex, cross-organizational solution analysis, design, development, implementation, and change management supporting enterprise requirements. Our team of professionals has deep consulting backgrounds supporting the unique needs of our clients. Our team members have proven experience leading strategic initiatives within the civilian Government agencies.Note: Please ensure you meet the Security Clearance obligations before applying to optimize your consideration for this and other employment opportunities with RCS.RCS is seeking a Technical Writer to join our multi-million dollar national intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the intelligence community’s first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies establishing a foundation that will evolve to include all agencies within the IC.The Technical Writer gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Supports the development of all types of documents and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents.This position requires the candidate to meet specific Security Clearance obligations to work onsite in Chantilly, VA.What you will do: Composing technical documents including, Standard Operating procedures (SOPs), user's manuals, training materials, installation guides, proposals, and reportsEditing functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documentsConducting research and ensuring the use of proper technical terminologyOrganizing material and completing writing assignment according to set standards regarding order, conciseness, style, and terminologyEstablishing the overall organizational layout and editorial standards of the submissionsWorking with the PMO to develop a consistent, uniform style and languageManaging the schedule, assignments, and meetings associated with all narratives and submissionsRequired Qualifications/Education: Clearance: Active TS/SCI clearance with CI PolygraphU.S. Citizenship required (NO EXCEPTIONS)Bachelor’s and nine (9) years or more experience; Master’s and seven (7) years or more experience; PhD or JD and four (4) years or more experienceWill accept additional years of relevant experience in lieu of a degreeOrganizing and coordinating the activities for a small team of writersDemonstrated experience using Confluence, SharePoint, Microsoft Word, Excel and PowerPointExcellent written and verbal communication skillsMust be comfortable researching cloud technologiesNice to Have Qualifications:Understanding of basic cloud technologies and terminologyRCS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities as an applicant, please visit www.dhs.gov/E-VerifyAll RCS work locations are drug-free workplaces.RCS considers several factors which can influence a final salary including but not limited to; skill set relevancy, work experience, geographic location, security clearance, education, certifications, training, and other business and organizational requirements. At RCS we offer competitive compensation packages, benefits, and learning and development opportunities. Individuals are typically not hired at or near the top of the salary range being that compensation decisions are dependent on individual circumstances. The salary range listed for this position is a reasonable estimate taking into consideration the required qualifications.RCS encourages external referrals and offers a referral bonus after a successful hire. This will be paid 90 days after the new hire's start date. Bonus amounts vary based on the skill level and position of the referred candidate and are provided in the form of a gift certificate. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Piper Companies is seeking a Technical Writer & Customer Support Specialist to support a growing cloud technology organization. The Technical Writer & Customer Support Specialist role sits at the intersection of documentation, knowledge management, and customer support, helping internal teams, engineers, and customers successfully navigate an AWS-based platform. This individual will transform support interactions, tickets, and technical discussions into clear, durable documentation while serving as a key point of contact for user inquiries.Responsibilities of the Technical Writer & Customer Support Specialist: Create, maintain, and improve technical documentation within Confluence for platform features, processes, troubleshooting guides, and best practices. Track documentation requests, customer issues, and project work through Jira. Manage documentation alongside product development efforts within GitHub repositories. Provide live customer and stakeholder support through Webex messaging channels. Translate technical concepts related to AWS services, permissions, and platform functionality into clear, user-friendly documentation. Investigate common support requests and create knowledge base articles that reduce repeat inquiries. Collaborate with engineering, operations, and product teams to ensure documentation remains accurate and current. Identify documentation gaps and proactively improve the customer support experience through self-service resources.Qualifications of the Technical Writer & Customer Support Specialist: 3+ years of experience in technical writing, customer support, knowledge management, or a related role. Experience creating technical documentation using Confluence or similar platforms. Proficiency with Jira and GitHub in a collaborative software development environment. Working knowledge of AWS services and cloud computing concepts, including permissions, infrastructure components, and common troubleshooting scenarios. Strong written communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience supporting customers, internal users, or technical stakeholders through chat, ticketing, or messaging platforms. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Ability to independently research issues and create clear, actionable documentation.Compensation for the Technical Writer & Customer Support Specialist includes: Salary range: $120,000 - $150,000 depending on experience Comprehensive benefits package including medical, dental, vision, 401(k), and PTOThis job opens for applications on 09/24/2026. Applications for this job will be accepted for at least 30 days from the posting date. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

Job Description:Type of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able To Obtain:SecretPublic Trust/Other Required:NoneJob Family:SCASkills:Job Qualifications:Communication, Customer Service, Techical Writing/Editing, Writing ArticlesCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:General Dynamics Information Technology desires to hire a Knowledge Management Specialist Associate to support the Navy Enterprise Service Desk (NESD) program in Louisiana. As a Knowledge Management Specialist Associate you will support the deployment, management, and extension of knowledge management programs within the organization. You will have the opportunity to hone and develop your technical writing skills by providing briefings, creating call flows, and utilizing process improvement techniques.Seize your opportunity to make a personal impact as a Knowledge Management Specialist Associate supporting Navy Enterprise Service Desk (NESD). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a Knowledge Management Specialist Associate, you will help ensure today is safe and tomorrow is smarter. Our work depends on Knowledge Management Specialist Associate joining our team to utilize your experience with business process analysis to draw inferences from process details and link these inferences to organizational and departmental goals.HOW THE TECHNICAL EDITOR ASSOCIATE WILL MAKE AN IMPACT:Review usage and effectiveness of knowledge management system and knowledge articles for over 300 applications with continued growth anticipatedUpdate and improve existing knowledge base(s) to improve knowledge article content, knowledge article discovery, and improve overall customer service and satisfactionCreate job aids and SOPs for incident and problem resolutionIdentify reoccurring incidents and requests for prioritization of job aid/SOP creationPerform operational duties in support of regulatory, security, and industry practices' compliance documentationCoordinates the verification, approval, and processing of document revisions for call center knowledge baseTrack document activity to ensure timeliness and process efficiencyConduct research and analysis for new content creation and document maintenance (technical writing and editing). Provide customer support for document owners and key stakeholders.KNOWLEDGE, SKILLS AND ABILITIES:Highly organized, analytical, and logicalQuick learner who can develop creative solutions to audience needsWHAT YOU’LL NEED TO SUCCEED:Bachelors degree or equivalent years of experience0 or more years of relevant experienceIntermediate skills in the Microsoft Office SuiteWillingness and ablility to obtain and maintain a Secret ClearanceLouisiana residency; living within a reasonable commutable distance (~approximately 60 miles or less) of the Bossier City facilityPREFEFFERD SKILLSBachelor's degree in English or Technical WritingOne or more years of relevant experience with Navy ApplicationsGDIT IS YOUR PLACE:Full-flex work week to own your priorities at work and at home401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $20.77 - $28.11. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:HybridWork Location:USA LA Bossier CityAdditional Work Locations:Total Rewards At GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identify Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT System Data Services

About NDiNetwork Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply.Job DescriptionNDi is seeking a Technical Documentation Specialist to support the FAA Chief Data Office Enterprise Information & Data Integration Program (EIDIP). This role develops, edits, organizes, and sustains clear technical and operational documentation for enterprise platforms, modernization initiatives, governance activities, security processes, software delivery, AI/ML capabilities, and user support.RequirementsU.S. Citizenship is requiredMust be able to obtain and maintain a Public Trust clearanceThis position is remote, candidate must reside in one of the following states: AL, AZ, DC, FL, GA, ID, MD, MS, NJ, NC, OK, OH, PA, SC, TN, TX, UT, VA, WVOccasional travel may be required. Candidates should be able to attend meetings at FAA facilities and other locations throughout the Continental United States (CONUS) as required.Must be available during Eastern Time (ET) business hours to support program needs and FAA coordination.Qualifications And ExperienceBachelor's degree in any field or discipline Minimum 5 years of relevant technical writing, documentation, communications, or related experienceExperience creating technical documentation and diagrams and applying professional documentation standards.Experience translating business processes into workflows and developing security, integration, design, development, and implementation documentation.Experience researching, analyzing, compiling, writing, and editing diverse policy, technical, statistical, demographic, and financial information.Strong proficiency with Microsoft Office and SharePoint.Ability to translate complex technical content into clear documentation for technical and nontechnical audiences.Ability to obtain and maintain FAA Contractor Personnel Suitability.Strong written, verbal, organizational, research, editing, and cross-functional collaboration skills.Preferred QualificationsFAA or other federal experience and familiarity with federal documentation, accessibility, records-management, security, and review standards.Experience supporting Agile, cloud, data, analytics, AI/ML, cybersecurity, governance, or enterprise modernization programs.Experience with diagramming, knowledge-management platforms, document repositories, and version-controlled technical content.Experience creating user training, onboarding, self-service, and knowledge-transfer materials.ResponsibilitiesDevelop and maintain architecture documentation, technical design documents, SOPs, runbooks, user guides, security artifacts, process documentation, training materials, and knowledge-base content.Translate complex technical, policy, process, statistical, demographic, and financial information into clear, accurate, audience-appropriate documentation.Interview architects, engineers, security practitioners, analysts, program managers, product owners, and users to collect and validate source information.Document business processes, workflows, security and integration requirements, design decisions, development procedures, implementation steps, operational practices, and support processes.Edit professional documents for content, structure, consistency, readability, accessibility, format, flow, and technical integrity.Determine the suitability and level of detail of material for executive, technical, operational, and end-user audiences and identify missing or incomplete content.Maintain version-controlled repositories, templates, diagrams, document standards, review cycles, release updates, and approval records.Support project and program reports, procedures, presentations, meeting materials, training, transition, onboarding, and knowledge-transfer activities.Collaborate with Agile and technical delivery teams to ensure documentation remains synchronized with platform, application, security, governance, and operational changes.Compensation And BenefitsAt NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.Veterans First CommitmentAs a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.Our CommitmentQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Job DescriptionIf you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.As a Senior Lead Architect at JPMorganChase within the Enterprise Risk Technology team of Corporate Sector you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Provide expert knowledge of application architecture and consult to Business and Technology teams when detailed application architecture knowledge is needed, and identify/mitigate risks to delivering solution on time.You will partner with architects and cross-functional stakeholders across multiple LOBs and Corporate Functions to translate guidance from Data Strategy, Data Governance, Risk Management, and Compliance into actionable solutions for Risk Technology and Product teams.Job ResponsibilitiesRepresents a product family in technical governance bodies and proposes improvements to architecture governance practicesContribute to architecture designs and reviews, representing data governance and data management concerns.Oversee the CCB Risk Tech data governance practices and tooling.Interpret and drive firm-wide Data Product initiative within CCB Risk.Collaborate with Product and Tech teams to curate and advance CCB Risk Data Strategy.Engage to identify and support the sharing and adoption of common data-related capabilities (metadata generation, interoperability, data quality and observability, etc).Represent a product family in technical governance bodies and propose improvements to architecture governance practices.Provide technical guidance and direction to support the business and its technical teams, contractors, and vendors.Leverages enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis and decisioning across the product family, with human-in-the-loop validation and appropriate handling of sensitive data. Drive decisions that influence product design, application functionality, and technical operations and processes.Establishes reuse-first AI-enabled engineering patterns and governance across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls. Required Qualifications, Capabilities, And SkillsFormal training or certification on architecture concepts and 5+ years applied experience Minimum 10 years of relevant work experience or played a major role in technology implementation projects.Strong understanding of information architecture (data lineage), data management/data governance principles (data quality), and working knowledge of data catalog.Strong communication skills and ability to partner and collaborate with different personas across multiple forums.Ability to learn new tools, adopt new trends, and deliver strategic and tactical solutions efficiently using AI.Basic knowledge and experience with data modeling and meta-modeling.Hands-on practical experience delivering system design, application development, testing, and operational stability.Advanced in one or more programming language(s) and deep expertise in software architecture, applications, and technical processes within one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).Demonstrated experience applying enterprise-authorized AI capabilities within the work environment in architecture and engineering workflows with strong validation habits and awareness of data sensitivity.Preferred Qualifications, Capabilities, And SkillsKnowledge of basic information architecture capabilities like Metadata Management, Data Integration, and Data Migration.Knowledge of Databricks Lakehouse ecosystem and AWS Cloud platform/services.Ability to write advanced SQL and analyze data as needed. Hands-on research using SQL and AI.Basic knowledge of Erwin and/or MagicDraw data modeling tool to view and navigate data models if needed.Ability to tackle design and functionality problems independently with little to no oversight.Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture.Strong judgment and communication skills to influence technical direction across teams.ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransAbout The TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Financial Services

Company Overview:Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Role: As our AI Learning Experience Designer, you'll drive our organization's shift toward AI-powered, simulation-based training. You won't just write training content — you'll design, build, and continuously improve realistic practice environments, from conversational role-play scenarios to procedural and technical simulations, that let employees rehearse high-stakes skills safely, repeatedly, and at scale. This role sits deliberately at the intersection of three disciplines: instructional design, live facilitation, and Product/Engineering. You'll translate learning needs into technical requirements that designers or Product and Engineering can build against, and translate those outputs back into the classroom experience for our learners. Success means simulation-based training that is both instructionally sound and technically scalable — and that demonstrably improves performance.This is a hybrid role based in either New York or Seattle locationWhat you’ll do:Simulation Design & StrategyDesign branching scenarios, role-play conversations, and procedural/technical simulations grounded in adult learning principles and real on-the-job situations.Define what “realistic” and “effective” mean for each simulation — personas, difficulty curves, failure states, and feedback loops — in partnership with SMEs and facilitators.Build and maintain a simulation roadmap aligned to the organization’s highest-priority skill gaps, rather than defaulting to whichever tool is easiest to deploy.AI Tooling, Prompt Engineering & BuildOwn the prompt engineering and configuration behind AI-driven simulations (conversational AI role-play, AI-generated scenario content, adaptive difficulty), working within licensed platforms and/or custom-built tools.Evaluate and pilot AI simulation vendors and in-house technologies (e.g., conversational role-play platforms, authoring tools with AI generation, avatar/voice tools) against defined learning outcomes and total cost of ownership.Maintain a working knowledge of the AI/LLM capabilities and constraints relevant to training use cases, translating this into realistic scope and timelines.Bridging Instructional Design, Facilitation & Product/EngineeringAct as the primary liaison between the L&D function and P&E teams building or supporting simulation tooling — writing clear requirements, user stories, and acceptance criteria on the learning side. Serve as a product owner for L&D outcomes.Partner with facilitators and trainers to pressure-test simulations before rollout, incorporating live-delivery feedback into design and technical iteration.Translate technical/platform constraints (data privacy, integration limits, latency, model behavior) into design trade-offs that instructional design and facilitation stakeholders can understand and plan around.Represent L&D in Product/Engineering planning processes where simulation tooling, data, or infrastructure decisions affect training outcomes.Innovation & Process OwnershipPioneer AI-driven design and production processes that let the team scale simulation output while maintaining quality — this role owns how simulations get built, not just what gets built.Stay current on emerging AI tools and techniques relevant to simulation and instructional design, and make the call on when to adopt, pilot, or pass.Measurement & Continuous ImprovementDefine and track success metrics for each simulation (e.g., time-to-competency, skill transfer, manager/coach ratings, performance-data correlation), not just completion or satisfaction scores.Use practice and performance analytics to identify where simulations are and aren’t closing real skill gaps, and iterate accordingly.Report on simulation program impact to L&D leadership, tying results to business outcomes rather than production speed alone.Governance & QualityEnsure simulations meet accessibility standards (e.g., WCAG, Section 508) and organizational data privacy/security requirements for any AI tool used.Establish and maintain a quality/review process for AI-generated simulation content before it reaches learners.A successful applicant will fit the following criteria:We want someone who lives at the intersection of learning design and technology. You’ll thrive here if:You have 7+ years in instructional design, learning experience design, or a closely related L&D role.You have demonstrated experience building with AI to design, develop, and scale learning experiences, including AI-assisted content generation, prompt engineering, content transformation, and workflow optimization — not just general AI familiarity.You have demonstrated experience creating AI-generated learning assets, specifically simulations, chatbots, branching scenarios, role-play conversations, assessments, and coaching/reinforcement activities (a portfolio or work samples demonstrating this is required).You have experience partnering directly with P&E teams or other technical partners in their planning process, and you communicate effectively with both technical and non-technical audiences.You have experience designing for and/or delivering live facilitation (virtual or in-person), or working closely with facilitators to pressure-test and shape training content before rollout.You have experience translating business priorities and performance gaps into scalable learning solutions, ideally in a fast-paced or customer-facing organization.You have a strong grounding in instructional design methodology (e.g., ADDIE, adult learning theory) and scenario/branching-logic design.You have working proficiency with at least one AI simulation/role-play platform (e.g., Second Nature, Hyperbound, Mindtickle, Zenarate, SmartWinnr, or comparable) and one standard authoring/content tool stack (e.g., Articulate Storyline/Rise, Vyond, Claude Design) with AI-assisted features.You’re familiar with the systems a Product/Engineering-adjacent L&D role needs to operate in: an LMS (e.g., Cornerstone, Absorb, Moodle), a CMS (e.g., Showpad), and a project-tracking tool used by Engineering (e.g., Jira) — enough to work inside these systems, not just consume their output.You have strong project management skills, with the ability to manage multiple concurrent initiatives and competing stakeholder priorities without losing quality.You’re comfortable reading and acting on learning/performance analytics — engagement, adoption, time-to-competency, and business performance data — to demonstrate program impact, not just completion.You communicate clearly and technically — able to write requirements Engineering can build from and explain platform constraints to non-technical stakeholders.You have an innovation-oriented mindset: you’re comfortable proposing and piloting AI-driven processes that compress traditional development timelines, and comfortable being wrong sometimes in service of moving faster.You have a bachelor’s degree in Instructional Design, Learning Experience Design, Educational Technology, or a related field; equivalent professional experience will be considered in lieu of a degree. Why Join Us:It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Internet

DescriptionInterested in working in an innovative, collaborative environment with motivated, social people? At Arc Aspicio, you can join a leading consulting firm that specializes in human capital, data analytics, management, and strategy professional services to deliver compelling solutions. Consultants join our practice focused on mission-critical projects and quickly learn to contribute to and grow our company across multiple projects. We invest in hiring, mentoring, and training smart, diverse, and self-driven professionals interested in all aspects of the company and our homeland security and Government clients. We are looking for people who are willing to share ideas and work as part of a collaborative, innovative team.The Technical Writer and Editor (Homeland Security) supports our clients with editing, policy analysis, technical writing, 508 compliance, quality assurance, and meeting support. The position requires the ability to obtain and maintain a favorable DHS Fitness Determination.Arc Aspicio is currently working in a hybrid work environment where work will be performed at client sites, the Arc Aspicio DC office, and remotely. All candidates must live in the Washington, DC area at the time of employment.ResponsibilitiesProvide technical writing and editing support on quick-turn reports, summaries, and analytical products on a weekly basis, complying with DHS style guides and 508 complianceCreate, update, and maintain templates with appropriate formattingCoordinate across the team on emerging activities and events requiring rapid development of products Support large virtual and in-person meetings with strong writing to capture key decisions, intent, and actions Research and write on topics covering critical infrastructure sectors in support of ongoing initiatives and as requested Communicate and coordinate with team members promptly to tailor messaging and perform quality checks for accuracy and completenessTake on new responsibilities and learn the mission/business while maintaining an excellent attention to detail, finding ways to exceed client expectationsContribute to company service areas beyond just the project to build new skills and help the company grow by developing our capabilities and selling new businessContribute to our company culture, which promotes collaboration, learning, and helping others to grow and develop Required Qualifications4 to 6 years of relevant experience or comparable experience in a relevant role Proven to be flexible and thrive in a dynamic, ambiguous, and complex work environment and manage multiple tasks and projects simultaneouslyRigorous attention to detail and technical editing ability Outstanding written and oral communication and collaboration skills Ability to prepare accurate notes, summaries, trackers, and professionally formatted documents for leadership reviewStrong proficiency with Outlook, Word, Excel, PowerPoint, Teams, and SharePointAbility to obtain and maintain a favorable DHS Fitness Determination and access to required unclassified Government information and facilitiesProven to be flexible and thrive in a dynamic, ambiguous, and complex work environment and manage multiple tasks and projects simultaneouslyAbility to collaborate and work effectively remotely and in-personDesire to join a consulting firm and learn business concepts; loves to collaborate and reach out to get involved in company events, offerings, and special projectsAbility to work in the Washington, DC metro area and travel to different locationsClearance: U.S. Citizenship only (no dual citizenship). Currently holds a Public Trust level clearance or have the ability to obtain and maintain a position of trust/Federal security clearanceEducation: Bachelor’s degreeCritical Skills: Technical writing, editing, research, detail-oriented, strong work ethic, collaborative mind-set, excellent problem-solving skills, communications, and interest in working in a consulting firm. Interest in working on assignments outside of one project is strongly desiredApplying to Arc Aspicio: Our recruiting process is very competitive. Therefore, we ask that you submit a brief, tailored cover letter to tell us what you are looking for in a company and why you would be a great fit for a consulting firm in this role. Cover letters are essential so we can understand your interest and experience relevant to consulting. The use of AI tools or AI-generated content is strictly prohibited throughout the application process. Applicants are expected to rely solely on their own knowledge, experience, judgment, and work when completing application materials and participating in any stage of the hiring process. Any applicant found to have used AI assistance will be removed from consideration for the position.Total Rewards: Salary is just one element of our Total Rewards which includes compensation, benefits, bonuses, professional development, and other career opportunities. The projected salary range for this position is $62,000 - $70,000. This range takes into account the wide variety of factors that are considered in making compensation decisions, including but not limited to: skill sets and expertise, experience, education, training, certifications, contract and client requirements (if applicable), and other business and organizational needs. At Arc Aspicio, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.About Arc Aspicio: Arc Aspicio enhances the future of our nation by creating bold ideas and bringing them to life. A consulting and solutions company, Arc Aspicio solves problems by applying our integrated capabilities in strategy, design, data, human capital, behavioral science, and technology. The company passionately pursues our vision to be the hub of creativity where people take action to change the world. Employees collaborate with clients and partners to create solutions using a human-centered approach.Our goal is to attract people who love to collaborate and work in a team-oriented environment. Our culture empowers our employees to learn, share knowledge, be leaders in everything they do, and develop strong relationships with their clients and colleagues.Our positions are based in the DC metro area and require employees to live in DC, VA, and MD within commuting distance of our client sites and DC office.Commitment to Respect, Collaboration, and Innovation: Arc Aspicio is dedicated to fostering a workplace where individuals from all backgrounds can contribute to the company and serve our clients. As a growing professional services solutions firm focused on solving large, complex problems, we welcome applications from candidates with a variety of experience, skills, and knowledge. All employment is decided on the basis of qualifications, merit, and business need. Equal Opportunity Employer/M/F/D/V Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.This position requires office presence.Shift schedule: 5x8 Day shift; Mon-Fri; 06:00-14:30 local time.Shift assignments are part of the 24/7/365 coverage requirements.AT&T is seeking a mid-level Technical Writer to support mission‑critical IT services for Intelligence Sector customers.Job Duties/ResponsibilitiesThe Technical Writer is responsible for developing, editing, and maintaining a wide range of technical documentation, including user manuals, how-to guides, reference materials, programming and service manuals, operational specifications, and other technical publications.This role ensures that complex scientific and technical concepts are translated into clear, concise, and user-friendly language suitable for diverse audiences.Working closely with customers and technical teams, the Technical Writer gathers and analyzes information to translate functional requirements into detailed technical specifications.This includes acquiring subject matter knowledge through interviews with product developers and technical staff, observation of production processes, and review of technical specifications, blueprints, engineering illustrations, and trade journals.The Technical Writer then synthesizes this information into accurate and accessible documentation for both print and electronic formats, including training materials, government proposals, websites, and other media.The role also involves overseeing the development of illustrative content, selecting or recommending appropriate visuals such as diagrams, charts, graphics, and storyboards to enhance clarity and usability.The Technical Writer conducts thorough quality reviews of all materials to ensure accuracy, consistency, and compliance with standards.In addition, the Technical Writer supports knowledge management by developing cataloging systems and maintaining records, files, and archives of published materials.They may assist in preparing content for technical seminars, business forums, and presentations, and contribute to communication efforts as needed to support customer and organizational objectives.Required ClearanceTS/SCI with Poly (#tssci) (#polygraph)Required QualificationsThe Technical Writer demonstrates a proven ability to distill complex information into clear, concise, and accurate content, supported by excellent writing and grammar skills.This role requires a minimum of five (5) years of experience in a technical or lead writing capacity, including developing developer-focused documentation and collaborating directly with software development teams.The individual is experienced in using a variety of tools to create templates and manage output styles, ensuring consistency and usability across deliverables, while meeting tight deadlines and working independently.The Technical Writer possesses a strong understanding of software development lifecycle (SDLC), IC ITE, Risk Management Framework (RMF), and other relevant technical concepts outlined in the PWS.Recognized as an emerging authority, the individual applies broad technical knowledge and expertise to develop solutions for complex documentation challenges, operating under general direction with considerable autonomy in setting objectives and determining approaches.This position typically requires a Bachelor’s degree (or equivalent) and 6–10 years of relevant experience, with additional experience or advanced education considered in lieu of formal degree requirements.Desired QualificationsHighly Desired IAT II certifications: Security+, CySA+, CISSP, etc.Our Technical Writer Mid's earn between $79,300 - $123,900. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining Our Team Comes With Amazing Perks And BenefitsMedical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotectedAdoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phoneWeekly Hours40Time TypeRegularLocation:Chantilly, VirginiaAT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here. Show more Show less Seniority level Entry level Employment type Full-time Job function Other Industries Telecommunications

Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote.Contract: Full-time, permanent.Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74 Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.As a Training Specialist on the Support Operations team, you design, develop, and deliver training that keeps our internal support teams and vendor partners informed, skilled, and ready for production. Your work sits at the intersection of Support operations and learning design: you translate SOP changes, QA findings, workflow updates, and product launches into practical training that agents and vendor trainers can apply immediately.This is a hands-on training role: you are expected to be comfortable facilitating, coaching, observing delivery, and working directly with agents and vendor trainers—not only creating materials. You are responsible for the quality of the training you develop and deliver, and for keeping your manager informed so they can make decisions, remove blockers, and connect your work to broader business priorities.What You'll DoDesign and develop training programs, refreshers, onboarding modules, job aids, and assessments for internal support teams and vendor partners.Convert complex workflows, SOPs, and product changes into clear, practical, learner-friendly materials.Keep assigned training materials accurate and up to date as processes, tools, and policies change.Maintain version control and change logs for materials you own.Facilitate training sessions, onboarding programs, and practice-based learning activities for internal and vendor audiences, providing direct coaching and actionable feedback to agents and vendor trainers.Use practical methods such as ticket simulations, scenario exercises, observations, and knowledge checks to build confidence and support application in production—not just comprehension.Capture recurring learner confusion and escalate patterns to your manager rather than resolving systemic issues independently.Participate in Train-the-Trainer (TTT) sessions to help prepare vendor trainers to deliver Airalo training accurately.Support new vendor onboarding by contributing training materials and delivery support.Observe vendor-led refresher training and document feedback on delivery quality against agreed standards.Share observations and follow-up needs with your manager; decisions on remediation or certification sit with the Training Manager.Use QA findings, CSAT signals, ticket trends, and stakeholder input to identify training gaps for the areas you are assigned.Confirm with your manager whether the identified need calls for training, a job aid, an SOP update, or a different intervention.Review training results and post-training performance signals—including learner feedback, QA findings, assessment trends, production performance, and direct observations—to identify where learners are struggling and whether the training is being applied effectively.Bring clear findings and practical recommendations to your manager; final decisions on broader interventions, remediation, or process changes remain with the manager.Coordinate logistics, timelines, attendance, and materials with the teams involved in your assigned programs.Share clear updates on progress, readiness, and blockers with relevant stakeholders.Escalate conflicting inputs, unclear priorities, or decisions with broader business impact to your manager before acting.Use tools such as Genially, Google AI Studio, and Google Apps Script to improve the quality and efficiency of training materials where appropriate.Apply technology within the standards and guardrails your manager has set; flag new tool ideas for review before adopting them.What You'll BringProven ability to learn new processes quickly, absorb operational context, and translate it into training others can apply immediately.Proven hands-on experience in a training or learning design role, preferably in a customer support environment. This is not an entry-level transition into training; you should already be able to facilitate, coach, observe, and give actionable feedback with confidence.Strong understanding of instructional design principles and adult learning theory.Excellent facilitation, coaching, observation, and presentation skills, including remote delivery.Ability to create clear, practical training materials that people can apply in production.Clear written and verbal communication, with the ability to adapt to different audiences.Comfortable working within defined scope and escalating decisions rather than acting independently on things that affect broader operations.Organised, reliable, and consistent in follow-through.Advanced English.Nice To HavesPrior experience in a telecommunications or eSIM-related environment.Knowledge of GSMA-related technologies and services.Familiarity with Zendesk or similar support tools.Experience with learning tools such as Genially, Google AI Studio, or similar.Availability to work in shifts.At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:📍 Philippines: ₱1,092,400 – ₱1,638,600Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨ Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycyWe sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Telecommunications, Travel Arrangements, and Technology, Information and Media

Direct message the job poster from PubNub Rama Sudha Rama Sudha Global Principal Talent Partner at PubNub About Blocks.aiBlocks.ai is a new initiative being built by PubNub, a global technology company with more than 15 years of experience powering real-time applications and digital experiences.The Blocks team operates with the pace, ownership and experimentation of an early-stage product while benefiting from PubNub's proven global infrastructure, engineering expertise and established company foundation. This role is part of PubNub and will be dedicated to building developer awareness, adoption and community for Blocks Network.Blocks.ai is the secure network for the Internet of Agents. We solve what happens after someone builds an AI agent: helping them make it reachable, discoverable, useful and commercially viable without taking on a new infrastructure project.An agent stays wherever its developer chooses to run it and connects to Blocks Network through a single outbound connection—no inbound ports, static IP, DNS or firewall configuration required. Blocks.ai handles the routing, discovery, presence, streaming, security and economics between agents and the people, applications and other agents that need them.Our open-source Python and TypeScript SDKs are built on PubNub's proven global real-time infrastructure, combining the speed and accessibility of a developer-first platform with technology trusted in production for more than 15 years.About the RoleBlocks Network is looking for a Developer Marketing Manager to help developers discover, understand, try and adopt our platform, with an initial focus on builders creating AI applications and agents.You'll own developer marketing across awareness, acquisition, activation, engagement and advocacy, turning technical product capabilities into useful, credible stories and experiences that meet developers where they learn, build and share.Working closely with Product, Growth, Engineering and a dedicated Developer Relations (DevRel) partner, you'll create and distribute technical content, campaigns, demos and developer programmes while continuously improving the journey from first discovery to first successful build.Success means attracting the right developers, earning their trust, helping them become successful with Blocks Network and measurably growing an active developer ecosystem.Key ResponsibilitiesOwn and execute developer marketing programmes that drive awareness, qualified developer acquisition, activation and ongoing engagement for Blocks Network.Develop clear positioning and messaging for AI application and agent developers, translating APIs, SDKs and technical capabilities into relevant developer outcomes without losing accuracy or credibility.Build an authentic presence in the developer communities and ecosystems where our audience learns, builds and collaborates.Listen to developers, participate in technical conversations and turn community and product feedback into actionable marketing and developer-experience insights.Partner with Developer Relations to create and distribute tutorials, technical demos, sample projects, integration examples, launch content, workshops and other developer resources.Independently prototype lightweight demos, examples, landing-page experiences or technical marketing assets when useful.Plan and distribute campaigns and content across developer channels such as documentation, GitHub, newsletters, social platforms, community forums, events, partnerships and relevant third-party ecosystems.Improve the developer journey from discovery through first successful build by using qualitative feedback, product data and funnel analytics to identify friction and test ways to increase activation.Define and report on meaningful developer-growth metrics including qualified acquisition, activation, engagement, retention and advocacy.Use analytics, experimentation and developer feedback to continuously prioritise and improve programmes.About YouMinimum RequirementsHands-on experience in developer marketing, technical marketing, Developer Relations, developer advocacy, technical product marketing, developer growth, or another role combining technical products with external developer engagement.Strong technical fluency: you can understand APIs, SDKs, code examples and modern software-development workflows well enough to communicate accurately and participate credibly in developer conversations.Experience creating technical content or developer resources such as tutorials, demos, documentation, sample applications, integration guides or workshops.Evidence of helping developers move beyond awareness toward evaluation, hands-on product use, activation or adoption.Experience using data, analytics, experimentation or developer feedback to understand performance and improve developer journeys or programmes.A community-minded, collaborative approach and comfort working across Product, Growth, Engineering and Developer Relations.Nice to Have SkillsExperience marketing APIs, SDKs, developer tools, cloud infrastructure, open-source technology or developer platforms.Familiarity with AI application development, AI agents, LLM tooling or adjacent developer ecosystems.Experience building or growing developer communities through GitHub, Discord, Reddit, Stack Overflow, developer events, open-source ecosystems or similar channels.Ability to use AI-assisted development tools to prototype simple demos, sample applications, landing-page experiences or other technical marketing assets.Hands-on experience with Python, TypeScript or another modern programming language.Experience measuring and improving developer acquisition, activation, engagement or retention funnels.Why Join Blocks.aiBlocks.ai is creating the connective layer for an emerging Internet of Agents, and this role will help shape how its first developer communities discover, understand and use it.You'll have room to test ideas, work directly with the people building the product and see the impact of your work in what developers build and share across the network. You'll help establish the developer marketing motion from an early stage rather than inheriting a mature playbook.Because Blocks.ai is being built by PubNub, you'll combine the pace, ownership and experimentation of a new venture with the backing of proven global infrastructure and an experienced technology team.As a remote-first company, we value flexibility, collaboration and continuous learning. You'll work closely with Product, Growth, Engineering and Developer Relations while having the freedom to experiment with new ways of reaching and activating developers.We offer a B2B engagement with monthly compensation ranging from PLN 12,000 to PLN 18,000, along with benefits that support your success and well-being, where applicable.Ready to Help Build the Internet of Agents?If you're excited about developer technology, AI agents and building a developer community and go-to-market motion from an early stage, we'd love to hear from you.Information Accuracy NoteCandidates are expected to provide accurate, complete and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Internet Marketplace Platforms, Software Development, and Information Services

Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigor, a creative spirit, and vision for growth. We draw from more than 20 technical specialties around the globe and are committed to fostering an inclusive community of diverse talents, backgrounds, and expertise. We’re a place to apply your passion and collaborate with top environmental talents on work that’s critical to our clients and the communities they support. Join a team that has the environment down to a science.Your OpportunityWe are seeking a Technical Writer, Archaeology to join our growing archaeology team. This role will support a diverse range of projects across multiple service lines throughout British Columbia, with the potential to transition to a permanent, full-time position in the future. The successful candidate can be based at any of our Stantec office locations across British Columbia.Your Key ResponsibilitiesPreparing regulatory deliverables including site forms, interim and final reportingManaging digitally and manually collected field dataActively participating in Stantec’s HSSE programsYour Capabilities and CredentialsSelf-motivated, has excellent technical writing skillsExperience in Cultural Resource Management, specifically reporting, an assetDedicated to following and promoting a strong safety cultureDesire to work closely with other environmental professionals and First NationsAbility to solve complex problems using sound professional judgment, creativity, and innovationEducation and ExperienceA Bachelor’s degree in Anthropology or Archaeology is required.Minimum 1 year of archaeological experience including the production of regulatory deliverables.Typical office environment working with computers and remaining sedentary for long periods of time.This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.About StantecStantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible.\#StayInquisitivePay Range Locations Outside of Lower Mainland - BC & Various locations in Ontario-$56,600.00 - $79,200.00 Annually Locations in Lower Mainland - BC, GTA & Ottawa Ontario-$60,000.00 - $84,000.00 AnnuallyPay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.Primary Location: Canada | BC | QuesnelOther Locations: Canada | BC | Prince GeorgeOrganization: BC-1232 EnvSvcs-CA British ColumbiaEmployee Status: RegularManagement Level: Individual contributorBusiness Justification: New PositionTravel: YesSchedule: Full timeJob Posting: 24/09/2026 08:09:51Req ID: 1007976\#additional Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

Job DescriptionWhat if you could redefine what’s possible? With us, you can.With us, you can. You want Purpose. Growth. Opportunity. People who get it.We are the home of ambitious, passionate, and innovative world shapers.With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.We are pathfinders and impact makers.We are Visioneers.We are WSPThe OpportunityShape What Comes NextBring your technical expertise and scientific reasoning to complex ecology projects across Ontario. As a Senior Technical Writing Ecologist, you’ll take a leading role in turning ecological data, policy requirements, field observations, and interdisciplinary insights into clear, defensible technical documentation that supports environmental approvals, impact assessments, monitoring programs, permitting, and informed project decisions.You’ll work across land development, infrastructure, mining, energy, municipal, transportation, and natural heritage projects while helping strengthen technical quality and develop the next generation of ecology professionals.Your Impact Lead the preparation of technical reports, environmental impact studies, natural heritage assessments, environmental assessment documentation, monitoring reports, permitting materials, technical memos, and client or agency correspondence. Integrate field observations, ecological data, mapping, analytical results, policy requirements, agency direction, and interdisciplinary inputs into clear conclusions and practical recommendations. Shape technical strategies for complex ecology programs, defining study objectives, methods, seasonal timing, data requirements, assumptions, limitations, and lines of evidence. Evaluate ecological sensitivities, potential project effects, mitigation measures, residual effects, cumulative considerations, uncertainty, and monitoring requirements. Guide complex deliverables through senior technical writing, review, response-to-comment development, and quality assurance while identifying data gaps and regulatory risks. Mentor junior and intermediate professionals in scientific reasoning, technical writing, data interpretation, field-to-report integration, and defensible documentation. Support proposals and project delivery by developing technical scopes, approaches, assumptions, schedules, effort estimates, risks, and documentation strategies. Represent ecology expertise in client, agency, Indigenous engagement, interdisciplinary project, and internal technical discussions, as appropriate. The Skills That Set You Apart Degree or diploma in ecology, biology, environmental science, environmental studies, natural resource management, or a related discipline; a research-based graduate degree is a strong asset. Typically 8 to 12+ years of relevant ecology, environmental assessment, consulting, government, conservation authority, academic, or applied field biology experience, or an equivalent combination of education and experience. Advanced technical writing and scientific reasoning skills, with demonstrated experience preparing, leading, or substantially reviewing complex ecological reports and supporting documentation. Strong knowledge of Ontario ecology and natural heritage planning, including applicable provincial and municipal policy frameworks and relevant environmental legislation. Experience developing or leading ecological studies, monitoring programs, constraints analyses, impact assessments, permitting support, or related work, with strong attention to data quality, uncertainty and defensible conclusions. Technical expertise in one or more areas such as species at risk, wetlands, wildlife, vegetation communities, aquatic or fish habitat, natural heritage impact assessment, ELC, OWES, BHA, arborist work, ecological monitoring, or environmental assessment. Sound technical judgement when working under general direction on highly complex assignments, including recognizing when additional data, senior review, regulatory discussion, client communication, or changes in technical approach are needed. Valid Ontario driver licence and ability to travel for site visits, meetings, and field work where required. Why Choose WSP?Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home. Proudly Canadian – we are a Top 100 Employer in Canada for 2026. A global community of brilliant minds – your next idea, mentor, or opportunity is always within reach. Limitless opportunities start here. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition — because your growth drives ours. Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. #WeAreWSPCompensationAB, BC, NT, NU, SK & YT: $93,700 - $124,200MB & ON: $85,500 - $117,800NB, NL, NS, PE & QC: $84,700 - $112,400DisclosureThe final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.Make Your MarkIf you’re ready to turn complex ecological evidence into clear decisions that help shape responsible projects and resilient communities, bring your expertise to WSP. Join a collaborative team where your technical judgement, scientific curiosity, and ability to communicate what matters can make a lasting impact.About UsAt WSP, we exist to shape communities to advance humanity.It’s why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what’s possible and shape what comes next. We are Visioneers.As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.At WSP, you’ll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.Join us.Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here .Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. Full details here . Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries Professional Services

About Us:Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 10,000 properties and over 30 leading brands in more than 140 countries and territories.From such humble beginnings to becoming the world’s largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator center (MTA), Hyderabad, India, Marriott is exploring the world we live in and all its possibilities. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences. Marriott Tech Accelerator is an ANSR entity incorporated exclusively for providing services to Marriott International.Role Title: Senior Technical WriterExperience: 4+ YearsEmployment Type: Full-timeRole Overview:The SRE Content Writer will create, maintain and improve technical documentation covering Site Reliability Engineering, cloud infrastructure, observability, incident management, automation and platform operations. The role partners with SRE, DevOps, platform and application teams to transform complex engineering knowledge into clear, accurate and actionable content that supports operational excellence, faster onboarding and consistent ways of working.Role focus: Runbooks | SOPs | Knowledge Articles | Postmortems | Training Content | Reliability PracticesKey Responsibilities:Create and maintain technical documentation, runbooks, standard operating procedures, knowledge articles, troubleshooting guides and operational playbooks.Develop SRE-focused content covering cloud infrastructure, AWS, Kubernetes, Terraform, Ansible, CI/CD, observability and production operations.Document incident-management processes, root cause analyses, blameless postmortems, lessons learnt and reliability improvement actions.Work with engineers and subject-matter experts to capture system architecture, operating models, automation workflows and support procedures.Translate complex technical concepts into concise, usable content for technical and non-technical audiences.Establish documentation templates, writing standards, taxonomy, version-control practices and review cycles across teams.Create onboarding guides, quick-start materials, training content and knowledge-transfer assets for engineers and support teams.Maintain content in Confluence, SharePoint or comparable knowledge platforms and ensure that published information remains current and discoverable.Produce clear guidance on SLOs, SLIs, error budgets, MTTR, MTTD, monitoring, alerting and other reliability practices.Partner with application support teams and vendors to document support boundaries, escalation paths, SLAs and issue-resolution procedures. Required Skills and Experience:4+ years of experience in technical writing, technical content development, SRE, DevOps, infrastructure documentation or a related discipline.Demonstrated ability to create high-quality runbooks, SOPs, knowledge-based articles, process guides and training material.Strong understanding of SRE principles, production operations, incident management and service reliability.Working knowledge of AWS, Kubernetes and Infrastructure as Code concepts, including Terraform and Ansible.Content creator with AWS/ Azure/GCP & SRE DevOps experience must have. Experience in video scripts and technical documentation is must have.Familiarity with observability platforms such as Dynatrace, Splunk, Grafana, Prometheus or ELK.Excellent written communication, information-structuring, editing and stakeholder-interviewing skills.Ability to collaborate across engineering, operations, application-support and business teams.Experience with enterprise documentation platforms such as Confluence, SharePoint or similar tools.Good to Have:Hands-on exposure to SRE, DevOps, cloud operations or production support.Experience documenting CI/CD pipelines, Infrastructure as Code, automation and self-healing workflows.Knowledge of ITIL practices covering Incident, Problem, Change and Knowledge Management.Experience using AI-assisted content-authoring, content-quality or knowledge-management tools.Ability to create or refine architecture diagrams, process flows and visual learning assets.Preferred Qualifications:Certification or formal learning in Technical Writing, AWS, ITIL, SRE, DevOps or a related field.Experience supporting enterprise-scale cloud, platform or infrastructure environments.Understanding of security, compliance and documentation-governance requirements.Education:Bachelor’s degree in computer science, Information Technology, Technical Communication or a related discipline, or equivalent professional experience. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Technology, Information and Media

Direct message the job poster from Black Box Ranjit Shinde Ranjit Shinde HR Business Partner | Talent Acquisition Leader | HR Strategy | People & Culture I Talent Management I HR Transformation I Talent Advisor I… Role: Technical Curriculum DeveloperThe OpportunityBlack Box is building its training function from the ground up, and this is the foundational hire. You will create the training content that enables our sales teams, engineers, channel partners, and customers to understand, deploy, and get the most out of our products. This is not a role where someone hands you a script. You will get into the lab, learn the products hands-on, and translate that knowledge into structured training modules that work for both technical and commercial audiences.What You Will OwnTraining Content Creation - Design and develop structured training modules, courses, and certification paths covering product functionality, deployment scenarios, and troubleshooting. Build assessments and quizzes that validate learner comprehension at each stage. Your content will serve multiple audiences: sales teams who need to position and sell the portfolio, engineering and support teams who need technical depth, and customers and channel partners who need to deploy and operate our solutions confidently.Product Learning and Collaboration - Become a product expert through hands-on lab work. Set up, configure, and operate Black Box solutions to build the depth of understanding required to teach others effectively. Work closely with product management and marketing to receive use cases, deployment scenarios, and market context, and ensure training content aligns with product launches, positioning, and go-to-market priorities.AI-Powered Content Development - Leverage AI tools for presentation, video production, and course delivery. Use platforms such as Synthesia, ElevenLabs, and similar technologies to create scalable, professional training content efficiently. Stay current with emerging AI capabilities and continuously evaluate how they can improve content quality and production speed.Content Standards and Framework - Establish the templates, formats, and quality standards that will scale as the training function grows. Document your methodology to ensure consistency and repeatability across all training content.Continuous Improvement Keep training content current as products evolve. Incorporate new features, firmware updates, and market feedback into existing materials on an ongoing basis.What You Must KnowAV/IT or KVM technologies: familiarity with video extension, switching, signal distribution, or related infrastructure technologiesInstructional design fundamentals: how to structure a curriculum, sequence learning objectives, and build effective assessmentsContent development tools: experience with e-learning authoring platforms (Articulate, Captivate, or similar), video production, and LMS administrationTechnical self-sufficiency: ability to work independently in a lab environment, follow technical documentation, and learn complex hardware and software products without hand-holdingQualificationsRequired:5-7 years of experience in technical training content development, instructional design, or technical writing for hardware or infrastructure productsDemonstrated ability to take a complex technical product and break it down into clear, structured learning pathsExperience creating training content for both technical and non-technical audiencesHands-on experience with lab environments and test equipmentExperience building a training program or content library from scratchStrong written and verbal English communication skillsStrongly preferred:Hands-on experience using AI-powered tools for content creation, video production, or course delivery (Synthesia, ElevenLabs, or similar)Experience in the AV, KVM, broadcast, or IT infrastructure industryValued but not required:Familiarity with video processing, signal distribution, or networked AV technologiesEducation Bachelor's degree in a relevant technical or educational field Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Computer Hardware Manufacturing and Computers and Electronics Manufacturing

Direct message the job poster from SureSkills Siobhan Hogan Siobhan Hogan Director of Human Resources Instructional Designer – Global LearningLocation: Pune, India. OnsiteFunction: Instructional Design / Content DevelopmentReports to: Lead Instructional DesignerWorks closely with: Content Development Project Managers, SMEs, eLearning Developers, Graphic Designers, Video/Media Specialists, Technical Writers and Assessment SpecialistsAbout SureSkills : SureSkills is a global edtech services company and market leader in technical education. We design and deliver engaging, high-impact learning experiences for some of the world’s most innovative technology companies — including Google, AWS, Microsoft, VMware, Meta, and Coursera. Our programmes combine expert-led instruction with hands-on labs, helping learners move from foundational knowledge to real-world mastery.The Role: We're looking for experienced Instructional Designers to design engaging, effective and scalable learning experiences for a large-scale global learning programme. Working within the Content Development Team, you'll translate learning objectives, source material and business requirements into practical learning experiences across a variety of formats and modalities. You'll work closely with SMEs and specialist content production teams to take learning solutions from initial design through development, review and final delivery. The learning environment supports global adult learners working in complex operational environments, so you'll need to be comfortable taking detailed or rapidly changing subject matter and turning it into learning that is clear, practical and focused on helping people perform effectively in their roles.What You'll Be Doing • Design learning experiences aligned with agreed learning objectives, pathways and instructional standards.• Analyse source material and work with SMEs to understand the knowledge, skills and behaviours learners need to develop.• Create detailed design documents, storyboards, scripts and content specifications.• Design eLearning, virtual learning, instructor-led learning, self-directed learning, simulations, job aids and performance-support materials.• Design meaningful practice activities that allow learners to apply new knowledge and skills.• Develop assessment approaches and questions in partnership with the Assessment Specialist.• Translate complex technical, policy or operational information into clear and engaging learning experiences.• Work closely with eLearning Developers and multimedia specialists to bring designs to life.• Review developed content to ensure it accurately reflects the approved instructional design.• Incorporate feedback from SMEs, stakeholders and quality reviewers.• Ensure learning solutions meet agreed accessibility, usability and inclusive design standards.• Design for global audiences and support localisation and adaptation where required.• Apply programme templates, standards and design systems consistently.• Use learner feedback, assessment results and other available data to improve learning experiences. #• Manage your own design workload effectively and meet agreed project milestones. • Participate in peer reviews and contribute to continuous improvement of the team's instructional design practice.What We're Looking For• 4+ years' experience in instructional design, learning design or digital learning.• Strong knowledge of adult learning and instructional design principles.• Experience designing digital, blended and/or instructor-led learning.• Strong storyboarding and learning-content design skills.• Experience working with SMEs• Ability to translate detailed information into clear, engaging and practical learning.• Understanding of assessment and learning-evaluation principles.• Knowledge of accessibility and inclusive learning design.• Experience working with eLearning authoring and content-development teams.• Strong written communication and attention to detail.• Ability to manage multiple assignments and deadlines.• Comfortable working in an environment where subject matter and requirements can change quickly.• Experience designing learning for technology, customer operations, Trust & Safety, content moderation or other large-scale operational environments would be advantageous. Show more Show less Seniority level Associate Employment type Full-time Industries IT Services and IT Consulting and Writing and Editing

Job DescriptionThe Senior Learning Partner (IC3) is an experienced Learning & Development professional responsible for identifying learning needs and designing, developing, delivering, and evaluating effective learning solutions for Oracle Health client and operations teams. This role combines strong learning expertise with technical knowledge of Cerner Millennium and/or other Oracle Health solutions to enable associates and teams to develop the knowledge, skills, and capabilities required to perform effectively.The ideal candidate will have demonstrated experience delivering technical training, conducting training needs analysis, developing instructional content, facilitating onboarding and learning programs, and partnering with business stakeholders in a complex, global environment.The Senior Learning Partner will proactively identify training requirements across client and operations teams, translate business and performance needs into actionable learning strategies, and serve as a key point of contact for training-related requirements. The role requires strong collaboration with business leaders, subject matter experts, stakeholders, and the broader Learning & Development organization to ensure learning solutions are relevant, scalable, measurable, and aligned with business priorities.ResponsibilitiesLearning Partnership and Training Needs Analysis Serve as a key Learning & Development partner and point of contact for training-related requirements across assigned client and operations teams. Build strong working relationships with business leaders, managers, subject matter experts, operations teams, and Learning & Development stakeholders. Proactively identify current and emerging training requirements through stakeholder discussions, learner feedback, operational trends, performance data, and business priorities. Conduct training needs analysis to identify knowledge, skill, and performance gaps and determine appropriate learning interventions. Translate identified needs into actionable training strategies, learning plans, and implementation approaches. Provide learning recommendations that balance business requirements, learner needs, delivery timelines, and available resources. Manage multiple learning initiatives and stakeholder requirements independently, escalating risks and dependencies where appropriate.Technical Training and Oracle Health Learning Design, coordinate, and deliver technical training related to Cerner Millennium and/or other Oracle Health solutions for client and operations teams. Apply technical and functional knowledge to develop learning experiences that enable associates to effectively use applications, tools, workflows, and supporting processes. Facilitate technical learning sessions using appropriate instructor-led, virtual, self-paced, and blended learning methodologies. Partner with subject matter experts to validate technical accuracy and ensure learning materials remain aligned with product, process, and operational changes. Simplify complex technical concepts and workflows into clear, structured, and learner-friendly content. Support learning requirements associated with application tools, user access, and relevant access-management processes. Preferred experience includes supporting or understanding service tickets involving user access, application tools, access requests, and associated access-management workflows.Instructional Design and Content Development Design, develop, maintain, and continuously improve high-quality instructional content for technical and operational learning programs. Apply instructional design principles and adult learning methodologies to create engaging and effective learning experiences. Develop eLearning modules, simulations, videos, presentations, facilitator guides, learner guides, job aids, knowledge checks, assessments, and other learning resources. Demonstrate hands-on experience with instructional content development tools such as Camtasia, Articulate, and Rise 360, or comparable learning-authoring technologies. Work with subject matter experts and stakeholders to convert technical information, business processes, and operational requirements into structured learning content. Review and update existing learning materials to ensure accuracy, relevance, consistency, and usability. Explore innovative and scalable learning approaches that improve learner engagement, knowledge retention, and accessibility.Learning Program Implementation and Evaluation Plan and implement learning programs from initial needs identification through design, development, delivery, evaluation, and continuous improvement. Coordinate schedules, facilitators, participants, learning materials, communications, logistics, and other program dependencies. Establish appropriate measures to evaluate learner participation, knowledge acquisition, training effectiveness, and stakeholder satisfaction. Gather and analyze learner feedback, assessment results, participation data, and other learning metrics to identify trends and improvement opportunities. Develop reports and presentations that communicate learning outcomes, program performance, key insights, risks, and recommended actions. Use data and stakeholder feedback to continuously enhance learning programs and improve the overall learner experience. Maintain appropriate learning documentation and support reporting requirements for assigned programs.Onboarding and Associate Development Coordinate and facilitate onboarding and learning sessions for GSSS associates across India and international teams. Provide structured and engaging onboarding experiences that help associates understand relevant applications, processes, tools, resources, and role expectations. Partner with regional and international stakeholders to support consistent learning experiences while adapting delivery to audience and business requirements. Develop and maintain onboarding materials, presentations, learning resources, facilitator content, and supporting documentation. Gather feedback from new associates, managers, and stakeholders and use insights to improve onboarding effectiveness. Support broader capability-building and continuous learning initiatives based on evolving business and operational requirements.Stakeholder Management, Reporting, and Communication Develop trusted partnerships with business leaders, client teams, operations teams, subject matter experts, and Learning & Development colleagues. Communicate learning plans, program status, outcomes, dependencies, and risks clearly and professionally. Demonstrate strong reporting and data interpretation skills to convert learning and operational data into meaningful insights. Prepare and deliver presentations for stakeholders, clearly communicating training requirements, learning strategies, program results, and recommendations. Collaborate effectively across geographical and organizational boundaries and demonstrate cultural awareness when supporting global audiences. Influence stakeholders through expertise, data, collaboration, and effective communication.Employee Engagement and Volunteering Support Oracle Volunteering and employee engagement initiatives for GSSS associates, particularly across India. Coordinate with Oracle Volunteers, NGOs, community organizations, internal teams, and other stakeholders to support successful volunteering activities. Assist with event planning, associate communication, participation coordination, scheduling, logistics, and post-event activities. Contribute to newsletters and internal communications highlighting volunteering opportunities, participation, achievements, and community impact. Collaborate on creative engagement activities such as crosswords, quizzes, knowledge activities, and other interactive content that encourages associate participation.Required Qualifications Relevant professional experience in Learning & Development, Technical Training, Instructional Design, Talent Development, Enablement, or a related discipline. Strong technical and functional knowledge of Cerner Millennium and/or other Oracle Health solutions. Demonstrated experience delivering technical training to client, operations, or professional audiences. Experience identifying training needs and translating business requirements into structured learning strategies and programs. Hands-on experience designing and developing instructional content using tools such as Camtasia, Articulate, and Rise 360, or equivalent technologies. Strong knowledge of instructional design principles, adult learning methodologies, and learning evaluation approaches. Strong facilitation, presentation, and communication skills, including the ability to explain complex technical concepts to diverse audiences. Demonstrated stakeholder management skills and the ability to build productive relationships with business leaders, subject matter experts, and cross-functional teams. Strong reporting, analytical, and data interpretation capabilities, with the ability to translate information into actionable insights. Strong organizational and program management skills with the ability to independently manage multiple priorities and deliverables. Ability to work effectively with geographically distributed and culturally diverse teams.Preferred Qualifications Experience supporting Cerner Millennium and/or Oracle Health learning programs in a client services, support, or operations environment. Experience supporting service tickets associated with user access, application tools, access requests, and access-management processes. Experience developing technical eLearning, videos, simulations, job aids, assessments, and blended learning solutions. Experience supporting onboarding and capability-development programs across multiple regions or countries. Experience working within a large, complex, global technology or healthcare organization. Exposure to learning management systems, learning analytics, reporting tools, and virtual collaboration platforms. Experience coordinating employee engagement, volunteering, or community initiatives is an advantage.Key CompetenciesThe successful candidate will demonstrate learning agility, technical aptitude, instructional design capability, customer focus, stakeholder partnership, analytical thinking, facilitation, communication, collaboration, and ownership.The candidate should be comfortable working independently within defined objectives, applying professional judgment to solve moderately complex learning and business problems, and partnering across teams to achieve results. They should be able to move effectively between technical content, learning design, facilitation, data analysis, stakeholder discussions, and program execution.Success in this role requires a learner-centric mindset combined with an understanding of business and operational requirements. The Senior Learning Partner should be able to convert complex technical and process information into practical learning experiences, use data and feedback to evaluate effectiveness, and continuously improve learning solutions that support Oracle Health associates, client teams, and operations.About UsOnly Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training Industries IT Services and IT Consulting

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Staff Content DesignerAbout The TeamThe Salesforce CDX team is on a mission to create products that are easy to use and set a high standard for user experience at Salesforce. Our content design team works collaboratively, iteratively, and strategically with our design, engineering, writing, research, and product partners to bring these designs to life.As a Staff Content Designer, you will shape experiences at scale, influence product direction, mentor new content designers, and help define the future of content design across Salesforce. You bring fluency in AI-assisted workflows and AI-ready content design, and help influence product and AI feature strategy.Please include your portfolio in your application.ResponsibilitiesYou lead content design and information architecture, ensuring the narrative flow and structure of the design is logical, intuitive, and scalable across complex product ecosystems.The experiences you create use simple language to reduce product complexity. You write the words, decide where they go, and how to deliver them inside our apps to help customers achieve their goals with Salesforce. You establish standards and reusable patterns that raise the bar for in-app communication across teams.Hand-in-hand with research and design, you work iteratively at the start of the product development cycle. You influence product strategy early, framing problems, defining content vision, and aligning cross-functional leaders around clear, customer-centered outcomes. Along the way, you’ll gain experience gathering feedback, presenting to stakeholders, peers, and leaders about your work. You regularly present to senior leadership to drive alignment, clarity, and executive buy-in.Independently select and apply AI tools to routine design work (prototyping, UI text, research synthesis), demonstrably improving efficiency or quality – while critically evaluating AI-generated output for accuracy, tone, and trustworthiness before publication.Audit existing content and design patterns for AI-readiness (how well they support AI-surfaced help and conversational UX), prioritizing fixes by impact.Articulate where human judgment on customer behavior and design quality adds value AI can’t replicate – and influence how AI-assisted features are designed, not just documented.Act as a multiplier by mentoring designers and sharing AI best practices across the team.Work with Content Experience and cross-functional teams and stakeholders to determine direction and priorities for your teamShape the long-term vision for content design within Salesforce and influence broader organizational standardsAct as a strategic partner to senior leaders, translating business objectives into clear, customer-centered content directionPotential deliverablesUI text and in-app user assistanceUser flows and designsVoice and tone frameworks and terminology guidanceContent patternsEnterprise-scale workflows and cross-cloud experience narrativesHeadless content designVibe-first and prompt-driven content designAI-readiness auditsRequired SkillsPrevious experience working closely with product designers, or as part of a UX team, is highly desired.Excellent in-app writing and editing skillsEye for design and information architectureAbility to meet tight deadlines and communicate effectively with senior leadershipAbility to adhere to styles and processesProven, independent use of AI tools with critical evaluation of AI-generated content for quality, accuracy, and trust.Experience auditing content/UI for AI-readiness gaps and improving it to meet AI-ready standards.Strong IA skills for both human and AI discoverability; ability to articulate where human judgment adds irreplaceable value.Experience shaping how AI-assisted features are designed (not just documented) and leading team-wide AI adoption efforts.Preferred SkillsIdeally, at least 8–10 years managing complex content projects across multiple content portfolios as a content designer or in an allied role4+ years developing and implementing design-centric content strategyExperience with vibe design tools and approachesStrong collaboration skills to partner with stakeholders to identify key customer scenarios and prioritize contentProven ability to write across a spectrum of content types – UI text, onboarding, and moreExperience successfully partnering with SMEs to obtain, clarify, and validate contentStrong customer focus with experience writing for engineering audiencesExperience leading cross-cloud or multi-product initiatives to deliver cohesive end-to-end customer experiencesAbility to define and evolve content standards, governance models, and scalable systems across teamsUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet