Cloud & Infrastructure Documentation Jobs

Piper Companies is seeking a Technical Writer & Customer Support Engineer to join a growing client in the cloud technology and government compliance industry in the United States. The Technical Writer & Customer Support Engineer role is fully remote. The Technical Writer & Customer Support Engineer role is ideal for a professional who combines strong technical documentation expertise with customer-facing support experience and a solid understanding of AWS cloud environments, SaaS platforms, and compliance-driven technologies.Responsibilities of the Technical Writer & Customer Support Engineer include: Create, maintain, and enhance technical documentation including user guides, knowledge base articles, implementation documentation, and support resources. Respond to customer inquiries and technical support requests through messaging platforms, troubleshooting issues and providing timely resolutions. Collaborate with engineering, product, and operations teams to translate complex technical concepts into clear, user-friendly content. Manage and organize documentation repositories using Confluence, GitHub, and Jira while ensuring content accuracy and version control. Support cloud-based product offerings by documenting workflows, configurations, and best practices related to AWS environments and compliance requirements.Requirements of the Technical Writer & Customer Support Engineer include: 3+ years of technical writing experience within software, cloud, or technology-driven environments. Hands-on knowledge of AWS services and cloud infrastructure concepts. Experience utilizing Jira, Confluence, and GitHub for documentation management and cross-functional collaboration. Background supporting customers through ticketing systems, chat platforms, or technical messaging channels. Experience with cloud offerings, SaaS products, FedRAMP environments, or regulated technology solutions is highly preferred.Compensation for the Technical Writer & Customer Support Engineer include: $120,000 - $150,000 annually Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law. Fully remote work environment. This job opens for applications on 09/25/2026. Applications for this job will be accepted for at least 30 days from the posting date.Keywords: technical writer, customer support engineer, AWS, cloud, fedramp, jira, confluence, github, documentation, technical support, SaaS, remote Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

Location: Remote; travel may be required in support of meetings, training, presentations, or briefings with project stakeholdersRequired Clearance: Ability to obtain and maintain the required VA background investigation/suitability determinationCertifications: Certification in one or more of the following: IAT III, IAM III or IASAE III certifications.IAT III/ IAM III / IASAE III certifications may be substituted for a relevant Bachelor’s degree or 4 years of relevant experienceRequired Education: Bachelor’s degree or Associates degree in IT related field (i.e. Cybersecurity, Computer Science, Information Systems, Information Assurance, Information Security, Information Resource Management).Required Experience: Minimum of 5 years IT experience of which at least 3 years are of Configuration Management/Tech Editing experience at a large corporation or Government agency similar in size/scope to GSA, IRS, DoD or VA. A Master’s degree in a related IT field (i.e. Cybersecurity, Computer Science, Information Systems, Information Assurance, Information Security, Information Resource Management). may substitute for up to 2 years of the required experience Expertise in project management or working in a project-oriented environment, with an understanding of how configuration management fits into the overall project lifecycleDescriptionPingWind is seeking a highly skilled and experienced Configuration Management & Documentation Specialist/Tech Writer to join our dynamic team supporting a large Federal Government client. Provide configuration management, change management, and technical documentation expertise to maintain accurate, controlled, and traceable technical information throughout the project lifecycle.Responsibilities Identify, control, record, audit, and report the status of configuration items Maintain records for hardware, software, system configurations, documentation, and deliverables Develop and update technical processes, configuration standards, baselines, and procedures Support change-control processes and maintain associated documentation and traceability Maintain and support centralized CMDB information in accordance with ITSM practices Coordinate configuration management activities across technical and project teams Perform documentation reviews and quality-control activities to ensure accurate technical artifactsRequirements Ability to obtain and maintain required VA background investigation/suitability and system access Experience with configuration/change management and technical documentation in IT or software development environments Experience with ITSM practices and centralized CMDBsPreferred Qualifications VA/Federal technical documentation experience ITIL certification Experience with automated configuration or compliance tracking toolsAbout PingWindPingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.www.PingWind.comOur benefits include: Eleven Federal Holidays Paid Time Off accrued each pay period Parental Leave Three medical plan choices with generous employer contribution Dental and Vision Insurance Company paid Short-Term and Long-Term Disability Company paid Life and AD&D Insurance 401k with competitive matching and vesting schedule Continuing education assistance Short Term / Long Term Disability & Life Insurance Medical, Dependent Care and Commuter Flexible Spending Accounts Employee Assistance Program Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass) 529 College Savings Plan Legal Insurance Pet InsuranceVeterans are encouraged to applySalary Range77K -107KThe pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws.PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by lawWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

OverviewAt Pet Supplies Plus, we believe great experiences for pets and pet parents start with great team members. As a Training Specialist, you'll help shape the learning journey for our store and corporate teams by creating engaging training programs, developing impactful learning resources, and supporting continuous growth across the organization. This role is perfect for someone who is creative, collaborative, and passionate about helping others learn and succeed.Responsibilities/QualificationsThe Training Specialist key responsibilities include: Designing clear and effective computer-based/web-based, self-study and instructor-led course materials for store and corporate training programs. Demonstrating facilitation skills to diverse audiences with varying needs. Developing and delivering content leveraging knowledge of the e-learning process and design methodologies. Effectively collaborating with subject matter experts, stakeholders, and Store Operations to develop topical information into a final product. Developing and updating course content. Coordinating with all parties to ensure successful, on-time delivery of training programs. Overseeing and maintaining training requirements, records and training schedules as needed. Coordinating training events and associated details – location, logistics, set-up, materials, training aids and program evaluations. Leading the scheduling and tracking of all training, including merchandise and product training implementation. Owning and overseeing training administration and reporting. Performing miscellaneous duties and requirements related to training, development, operations, and communication. PAWsome Training Specialist candidates will have: A bachelor’s degree in a related field. 2+ years’ experience in developing training-related content preferably in a retail or customer service environment. Base knowledge or experience with learning management systems and other methods for learning resource distribution. Knowledge of curriculum/course development, adult learning practices, and evaluation principles. Solid analytical, problem-solving and customer interaction skills. Experience developing online learning (computer/web-based training). Exceptional verbal and written communication skills. Highly organized with the ability to manage multiple assignments simultaneously. Ability to learn quickly and work independently with minimal supervision. Excellent skills with MS Office programs (Word, Excel, Power-Point, Outlook, Copilot AI) and eLearning/instructional design software (Articulate, Canva, Adobe Photoshop, etc.). Strong customer service orientation. The ability to think outside the box and adapt to always evolving learner needs Why Us: Our Pawprint Values – Neighborly, Knowledgeable, Trustworthy, PetCentric Work in a collaborative, neighborly environment that values initiative, curiosity, teamwork, and care for pets Engage in our pet-centered culture—bring your dog to work Employee discount up to 50% at our stores (plus coupons!) Bonus Pay based on Company performance Promotion from within culture Flexibility to meet your needs with Paid Time Off & hybrid work arrangement 401k savings plan with match Health, dental, vision & disability plans Health & flexible savings accounts About CompanyPet Supplies Plus is focused on making it easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com .EOE STATEMENTWe provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Show more Show less Seniority level Entry level Employment type Full-time Job function Human Resources Industries Retail

Job DescriptionThis role is open to working remotely. We are LennarLennar is one of the nation’s leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.A Career that Empowers You to Build Your FutureThe Learning Designer creates engaging, accessible, and scalable learning experiences within Lennar’s learning and development organization. Operating as part of a cross-functional program team, this role applies learning science, UX principles, and AI-assisted design practices to build high-quality training assets across multiple modalities. The Learning Designer takes approved program outlines and translates them into effective learning solutions, from e-learning modules and instructor-led sessions to simulations, job aids, and performance support tools. This role requires strong craft judgment to shape and validate content (including AI-generated outputs), a collaborative approach to working with Program Leads, Facilitators, and business stakeholders, and the ability to design solutions that leverage the full capabilities of Lennar’s learning technology ecosystem.Success in this role is measured by the quality, accessibility, and instructional effectiveness of learning assets delivered, the strength of cross-functional collaboration and relationships built across program teams, the ability to manage multiple concurrent projects while maintaining attention to detail, and leveraging AI-enabled workflows to improve design efficiency and output quality.Your Responsibilities On The Team As a member of cross-functional program teams, design and build a wide range of learning assets from approved program outlines across multiple concurrent programs, including e-learnings, instructor-led trainings (virtual and in-person), blended experiences, simulations, videos, assessments, practice activities, performance support tools, and job aids aligned to measurable outcomes. Leverage AI-assisted authoring tools and prompt engineering techniques to accelerate content development, including ideation, drafting, storyboarding, format conversion, and assessment question generation. Validate all AI-generated outputs for accuracy, instructional integrity, and quality before use. Apply instructional design best practices, adult learning principles, and experiential learning approaches to create content that drives learner engagement and measurable performance improvement. Ensure all learning materials meet accessibility and inclusion standards (WCAG, ADA) and reflect organizational branding, tone, and UX standards across modalities. Conduct thorough quality assurance on all deliverables before deployment, verifying functionality, accessibility, content accuracy, compliance with legal and regulatory standards, and alignment with organizational policies. Design solutions that work with and leverage the features of Lennar’s Learning Management System, including AI-enabled capabilities (such as natural language search), assessmentquestion types, observation checklists, and content delivery features. Ensure supporting assets (such as caption files for video content) are created to optimize the LMS learner experience. Collaborate with Facilitators early in the design process to test and refine learning activities through dry runs, incorporate delivery perspective into design decisions, and ensure materials are delivery-ready. For programs in sustainment, execute small edits and one-off updates to launched assets and communicate directly with Facilitators on minor adjustments. Escalate content changes that affect program integrity, business alignment, or learning outcomes to the Program Lead. Participate in content review sessions with business stakeholders and subject matter experts, gathering feedback and clarifying details on training materials. Represent the organization professionally during stakeholder interactions and maintain positive working relationships with business stakeholders. Analyze learner feedback, assessment data, and performance indicators within assigned programs to iterate on designs and drive continuous improvement of learning experiences in alignment with the Program Lead. Contribute to and maintain the component library, templates, and design documentation to enable reuse, scalability, and consistent quality across Lennar’s learning and development organization. Contribute to AI workflow optimization by sharing effective prompts, techniques, and best practices with the program team to improve design efficiency and output quality. Demonstrate Leadership Matters behaviors by acting with integrity, embracing curiosity, demonstrating resilience and collaborating openly to strengthen Lennar's Corporate Culture.Your Toolbox Bachelor’s degree in Instructional Design, Learning and Development, Education, Learning Experience Design, or a related field. 3+ years of experience in instructional design, learning experience design, or a related field within a corporate environment. Proficiency in e-learning authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, or Camtasia, and multimedia development tools (Adobe Creative Suite, Vyond, video editing software). Demonstrated experience using AI-assisted workflows in content design or development, including proficiency with AI content generation tools, prompt engineering for learning and development applications, and the ability to evaluate and quality-assure AI-generated outputs. Strong knowledge of instructional design methodologies, adult learning theories, experiential learning principles, and learning evaluation models. Knowledge of accessibility standards (WCAG, ADA) and the ability to apply inclusive design principles across all deliverables. Experience with Learning Management Systems and familiarity with LMS features that impact learning experience design, including content delivery, assessment tools, and AI-enabled capabilities. Strong writing, visual communication, and storytelling skills with the ability to translate complex topics into engaging, learner-friendly content across multiple modalities. Ability to facilitate content review sessions effectively with stakeholders and subject matter experts, and to communicate clearly with both technical and non-technical audiences. Strong organizational skills with the ability to manage multiple concurrent projects, maintain attention to detail, and meet deadlines within a program-team environment.Physical & Office/Site Presence Requirements:This is primarily a sedentary office position which requires the Learning Designer to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.Life at LennarAt Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Apply Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Real Estate

About UsDLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.OverviewReady to put your CANES experience to work in a role that directly impacts fleet readiness? DLH is hiring a CANES SME (Engineering Technician IV) to join our team onsite at Naval Station Norfolk, supporting TACNET modernization through the development of training aligned to the latest CANES baseline. In this role, you will transform system updates, configuration changes, and fleet requirements into practical training products used across the Navy. Success requires strong shipboard network expertise, attention to detail, and the ability to translate real-world system administration experience into effective training.ResponsibilitiesReview system updates and configuration changes to ensure the curriculum aligns with the latest CANES fleet baseline.Develop, update, and maintain CANES and C4I courseware, lesson plans, student guides, presentation materials, and practical lab exercises.Apply structured training development processes, including the Instructional System Design methodology, to define requirements and establish learning objectives.Utilize Navy authoring tools such as CPM/LOM and AIM to develop and manage curriculum.Ensure training materials accurately reflect real-world system administration practices and fleet operational standards.Support pilot courses and fleet training events.Evaluate training effectiveness and incorporate feedback to maintain technical accuracy and instructional quality.QualificationsThis position is governed by Service Contract Labor Standards and must meet the minimum personnel qualification requirements identified in the contract.Experience: Minimum of three (3) years of experience supporting one or more of the following Navy systems:Tactical Network (TACNET)Consolidated Afloat Networks and Enterprise Services (CANES)Integrated Shipboard Network System (ISNS/COMPOSE)Other comparable Navy Command, Control, Communications, Computers, and Intelligence (C4I) systemsEducation/Technical Training: Must meet one of the following:Associate's degree in Engineering Technology, Mathematics, Science, or another related technical field; orCompletion of formal electronics training from an accredited technical school, U.S. military Class A or Class B electronics/communications school, or a four-year electronics apprenticeship program; orHigh School diploma or GED.Overall Relevant Experience: In addition to the specialized C4I systems experience above, candidates must possess:Five (5) years of professional engineering technician or electronics systems experience if qualifying with an Associate's degree or formal technical training (Completion of formal electronics training from an accredited technical school, U.S. military Class A or Class B electronics/communications school, or a four-year electronics apprenticeship program); orSeven (7) years of professional engineering technician or electronics systems experience if qualifying with a High School diploma or GED.Demonstrated experience in the design, development, testing, analysis, modification, and documentation of engineering systems, equipment, devices, or components, including preparation and modification of engineering drawings, specifications, procedures, and technical reports.Experience analyzing technical data, developing design solutions, conducting and evaluating tests, troubleshooting equipment performance issues, and recommending or implementing design improvements.Ability to read, interpret, and apply technical documentation to real-world systems or training content.DoD 8570/8140 Cybersecurity workforce qualified within nine (9) months of hire date.Active TS/SCI Clearance walking through the door.Preferred QualificationsRecent hands-on experience administering, maintaining, troubleshooting, or configuring CANES in an afloat U.S. Navy environment.Recent Navy experience as an Information Systems Technician (IT), Information Warfare professional, or contractor directly supporting CANES, ISNS/COMPOSE, TACNET, or other afloat C4I systems.Experience supporting fleet sustainment, Regional Maintenance Centers (RMCs), In-Service Engineering Activities (ISEAs), or similar Navy technical organizations.Experience developing training materials, SOPs, technical guides, or configuration documentation.Familiarity with Navy training development processes or structured curriculum development.Experience with VMware, Red Hat Enterprise Linux (RHEL), Windows Server, Cisco networking, or related enterprise technologies.Prior experience mentoring, training, or providing technical guidance to military, government, or contractor personnel in technical environments.Basic Compensation: $37.00 - $50.50 per hourThe hourly range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.BenefitsDLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, disability coverage, flexible spending accounts, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.EEODLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.DLH is committed to maintaining a fair and authentic interview process Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design and Engineering Industries Technology, Information and Internet

OverviewThe primary responsibility of this role is to develop and maintain instructional training materials (both Instructor-Led and eLearning), including course curriculum, facilitator guides, participant guides, job aids, and other content, utilizing established and effective instructional systems design (ISD) methodology . This position will focus approximately 80% on Instructional Design and 20% on Training.Responsibilities Develop and present clinical training programs in performance management and leadership development. Facilitate training sessions in both classroom and virtual settings . Assess needs; analyze necessary outcomes and implements appropriate learning and development design solutions. Develop and maintain instructional training materials (Instructor-Led and eLearning) including course curriculum, facilitator guides, participant guides, job aids and other content using established and effective ISD methodology . Provide recommendations on the most effective delivery modality.  Work in partnership with subject matter experts to gather information needed to develop training content.  Apply best practices in online instructional design and current theoretical frameworks. Keep training content up-to-date in a timely manner to ensure employees have most current information. Manage pre-and post-learning activities, communications and materials . Evaluate the effectiveness of courses, updates program, and continuously improve the quality of training & development programs. Work EnvironmentThis job operates remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machineThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms .This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.Competencies Proficiency in training facilitation and presentation (in person and virtual). Demonstrated knowledge of key learning design concepts such as outcomes-based curriculum development, and competency-based programs. Proficiency with course development using e-learning authoring tools, such as Articulate Storyline, Canva, 7 Taps and other multimedia programs. Proficiency in Microsoft Office Word, PowerPoint, Adobe and Excel. Excellent written and verbal communication skills. Ability to work independently and as part of a highly collaborative team. QualificationsBachelor’s degree in Adult Learning, Instructional System Design, or related fields is preferred but not required.At least three years’ experience designing and delivering clinical Instructor Led and online training for adult learners and clinicians. ID SkillsTechnical Proficiencies Articulate360 │Canva│ Adobe Creative Cloud │ Vyond │SABA, UKG, Workday and various LMSs│Camtasia│Wrike│ Trello│ZOHO│Microsoft Office Suite │Google Suite│WebEx│Zoom│Zendesk│SalesForce│Live Chat│SaaS│Various CRMs│Slack│Jira│Gainsight│Gong│Salesloft│Hubspot│Click-up│Monday│AI Tools Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Hospitals and Health Care

Posted via SalaryGuide - the career platform built for marketers.Lumen is hiring a Senior Manager Content Strategy to lead its content team and shape messaging across products, campaigns, and customer journeys. The role is remote within the United States, with base pay starting at $132,232 in the lowest location-based salary band.You'll coach content professionals, build reusable content systems, and help customers understand complex products and services. Lumen is looking for 7+ years of relevant experience and 2+ years leading content professionals, teams, or major programs.Open the full role on SalaryGuide for the job breakdown and tools to tailor your resume to the JD.Role SnapshotTitle: Senior Manager Content StrategyCompany: Lumen TechnologiesLocation: Remote, United StatesExperience: 7+ years in a relevant discipline and 2+ years leading content professionals, teams, or major content programsApplication deadline: September 28, 2026Company OverviewLumen connects people, data, and applications through its fiber network and connected ecosystem. It provides secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.About the RoleLead the Content Strategy team, translating business priorities, customer needs, and established brand direction into clear messaging and scalable content. Working within the broader strategy set by senior leadership, you'll set team priorities and partner with marketing, creative, communications, digital, technology, and operations teams to improve content effectiveness and customer understanding.ResponsibilitiesTurn business, brand, customer, and creative priorities into content plans, messaging frameworks, narratives, and audience-specific approaches.Advance messaging architecture, editorial strategy, voice and tone, taxonomy, information architecture, and content operations.Establish and improve messaging standards, editorial quality, and content governance while aligning competing stakeholder needs.Develop reusable content models, templates, modular frameworks, and lifecycle practices that support personalization and reduce duplication.Improve content across customer journeys, addressing communication gaps and maintaining consistency across channels.Coordinate messaging within the broader Idea, Message, and Expression model and present evidence-based recommendations to senior stakeholders.Define measures and feedback loops to improve messaging clarity, content quality, delivery, and customer or campaign outcomes.Lead and develop content strategists, copywriters, and editorial contributors; set objectives, allocate resources, and support succession and workforce planning.Improve intake, prioritization, planning, review, and resource management while balancing complex initiatives with emerging needs.Qualifications7+ years of experience in Content Strategy, Editorial Strategy, Information Architecture, Messaging Strategy, or a related discipline.2+ years of experience leading content professionals, teams, or major content programs.Advanced knowledge of messaging architecture, content strategy, editorial practices, and audience communication.Experience developing messaging frameworks, applying content governance, and improving content processes, systems, and reusable models.Experience leading complex initiatives across functions, presenting recommendations to senior stakeholders, and influencing decisions without direct authority.Strong systems-thinking, planning, facilitation, and project-leadership capabilities.Experience working in complex, fast-changing environments.B2B technology marketing or customer communication strategy experience preferred.Compensation and BenefitsBase salary varies by location:$132,232 - $176,310: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY.$138,844 - $185,124: CO, HI, MI, MN, NC, NH, NV, OR, RI.$145,456 - $193,940: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA.Individual pay depends on skills, experience, location, and other relevant factors.Lumen offers Health, Life, Voluntary Lifestyle benefits, and other perks supporting physical, mental, emotional, and financial wellbeing. Details about its bonus structure, including short-term incentives, long-term incentives and/or sales compensation, can be discussed during the selection process.Apply Through SalaryGuideBring your content strategy and team leadership experience to Lumen. Open the full role on SalaryGuide, review the requirements and location-specific pay, and apply by September 28. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Telecommunications

ResponsibilitiesAbout the TeamAs the window of TikTok's business services, our TikTok UED Monetization team aims to enable and inspire clients to effortlessly connect with audiences and maximize brand potential. The Content Design Manager will lead a team through user experience (UX), design thinking, well-defined content strategy, and advocacy for the content design discipline. Through clear, expressive writing, content designers build products that captivate and engage our viewers, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders, including the TikTok Monetization Product Management, Product Design, Marketing, User Research, Engineering, and Localization teams to promote UX writing within TikTok. To improve cross-functional processes, you'll develop efficient processes, templates, and resources to help the team work smarter, faster, and more effectively.In this role, you will:- Identify opportunities and share feedback on development, improvement, and growth for team members- Work with team leads to build team culture, encourage collaboration, and develop skills- Drive for completion of high-quality work in a fast-paced, dynamic work environment- Facilitate projects, allocate resources, and drive consensus with stakeholders across time zones- Help manage and ensure the content experience meets TikTok standards, and be a champion for best practices- Align with writing teams across time zones to drive a cohesive product narrative- Find opportunities for Content Design to shine by leading projects, working on high-impact initiatives, and contributing strategically - Manage priorities to serve business needs while supporting, inspiring, and motivating content designers- Write, proofread, and edit UI text both for your own and reports' projects- Help lead Content Forum to drive consistency and improve content quality- Define efficient, practical solutions and processes for large-scale problemsQualificationsMinimum Qualification(s)- Extensive years of experience in UX writing, content strategy, copywriting, UX, or equivalent fields- Extensive years of experience in managing, mentoring, coaching, and developing a team- Writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, or product launch contentPreferred Qualification(s)- Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience- Experience using Sketch, Figma, and Asana- Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements- Experience building style guides and language systems- Experience collaborating with Product Management, Design, User Research, Engineering, and Localization teamsAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​TikTok AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request​Job Information【For Pay Transparency】Compensation Description (Annually)The base salary range for this position in the selected city is $159000 - $360000 annually.​Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​For Los Angeles County (unincorporated) Candidates:​Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​3. Exercising sound judgment.​ Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Technology, Information and Internet

Amentum is seeking a Technical Editor (Mid-Level) to support the Defense Intelligence Agency’s Defense Intelligence Enterprise.In the Intelligence Community, how something is written can matter as much as what it says. A muddled assessment gets ignored; a mismarked one causes real damage. As a Technical Editor supporting DIA, you'll be the last line of quality for intelligence products, sharpening logic and clarity, enforcing agency style and classification standards, and working shoulder to shoulder with analysts to make their strongest possible case on the page. This position is contingent upon award of contract, business needs, security clearance verification, and funding availability.Work Schedule: (shift hours and days of the week)5 days, 8 hours/day M-FEssential Responsibilities: Review intelligence products for proper grammar, punctuation, and syntax, and, more importantly, for logic, clarity, and consistencyEnsure style and format conform to agency publication standards, prescribed style guides, and the specialized vocabulary of the subject matterAmend draft tables, tone boxes, and graphics so visual content supports and stays consistent with the accompanying textEnsure proper classification markings in accordance with IC guidance on every productWork directly with authors to revise products for narrative organization, and negotiate further revisions as neededMinimum Requirements (Knowledge, Skills, and Abilities):Active TS/SCI clearance8+ years of relevant editing experience, with recent experience within the last 2 yearsBachelor's degree in English, journalism, communications, or a related fieldCommand of IC and DoD classification marking guidanceThe diplomacy to tell an analyst their draft needs work, and the skill to help them fix itSecurity Clearance Required: Active TS/SCI clearanceMinimum Education: Bachelor's degree in English, journalism, communications, or a related fieldMinimum Years of Experience: 8+ years of relevant editing experience, with recent experience within the last 2 yearsPreferred Qualifications: AI if applicable to your program Prior DIA or IC editorial experience Familiarity with DIA style and finished intelligence production Experience editing graphics-heavy or data-rich productsThis position is designated as a safety sensitive position.As part of our commitment to maintaining a safe and compliant work environment, Amentum is a drug-free workplace and requires all personnel to comply with company drug and alcohol policies as a condition of employment. Employment is contingent upon successful completion of the drug screening process. Please note that this may include pre-hire screening for marijuana, as well as other federally controlled substances due to Amentum’s role as a federal contractor and trusted partner to the US Government.Other Responsibilities:Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Pay Transparency VerbiageAmentum’s health and welfare benefits are designed to invest in you and in the things you care about. Your health. Your well-being. Your security. Your future. Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance. Employees can enroll in our company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan. Employees will also receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave. Hired applicants will be able to purchase company stock and receive a performance discretionary bonus.The base salary range for this position is $80k to $160k. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.#javelinCompensation Details:80-160kThe compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.Benefits Overview:Our health and welfare benefits are designed to support you and your priorities. Offerings include:Health, dental, and vision insurancePaid time off and holidaysRetirement benefits (including 401(k) matching)Educational reimbursementParental leaveEmployee stock purchase planTax-saving optionsDisability and life insurancePet insuranceNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.Original Posting:07/22/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.Job Title: Specialist, Technical WriterJob Code: 44990Job Location: Palm BayJob Schedule: 9/80 Employees work 9 out of every 14 days- totaling 80 hours working- and have every other Friday offL3Harris is seeking an experienced Technical Writer to create and maintain training and operational documentation for satellite communications products. This role supports customer deliverables by producing clear, accurate, and consistent manuals, classroom materials, briefings, and handbooks. The successful candidate will work closely with engineering, operations, and other cross-functional teams to translate complex technical information into user-focused documentation.This position is located in Florida: https://careers.l3harris.com/en/floridaEssential Functions:Develop technical manuals, work instructions, and process documentation using inputs from engineering and operations teams in a cross-functional environment.Create, document, and maintain technical data related to training materials and operational manuals.Interview users, subject matter experts, and technical staff to gather information and develop product documentation.Produce documentation that is accurate, consistent, and aligned across multiple media formats.Author and edit documentation using Microsoft Office tools and other approved documentation platforms.Work under general supervision on large projects while independently managing multiple assignments.Track project milestones and communicate status, risks, and progress to key stakeholders.Explain and interpret processes and procedures to audiences both within and outside the immediate work area.Build effective working relationships and gain cooperation from subject matter experts regarding processes, practices, and procedures.Solve documentation and process-related problems using prior experience, research, and analysis.Follow established style guides, participate in peer reviews, and incorporate feedback to ensure quality and accuracy.Clearance: Top Secret/SCIRequired Qualifications:Bachelor’s degree and a minimum of 4 years of prior related experience; orGraduate degree and a minimum of 2 years of prior related experience; orIn lieu of a degree, a minimum of 8 years of prior related experience.Preferred Additional Skills:Experience with Adobe programsExperience with single source authoring.Experience in Agile, iterative development, and/or SCRUM development.Experience documenting software releases, interactive technical manuals, Quick Reference Guides, and Training Materials.Knowledge of data management practices and configuration management documentationL3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

Job DescriptionFord Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford’s century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid.Why Ford Energy?At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at https://fordenergy.com.In this position...The Technical Documentation Engineer owns the creation, control, and governance of technical quality documentation across the Ford Energy Quality organization. Rigorous documentation is the backbone of audit-readiness, certification maintenance, and organizational knowledge retention — this role ensures that DFMEA/PFMEA records, test reports, RCA documentation, and quality process standards are consistent, traceable, current, and instantly retrievable when needed for an audit, certification review, or internal investigation.ResponsibilitiesWhat you'll do...Documentation Standards & GovernanceDevelop and maintain technical documentation standards and templates for quality processes, test reports, and engineering records.Establish document numbering, classification, and metadata conventions to ensure consistency across the organization.Partner with engineering and quality teams to standardize templates for DFMEA/PFMEA, test reports, and RCA records and ensure alignment between all documents.Document Control & Change ManagementManage document control processes, including revision history, approval workflows, and archival, in coordination with the PLM Engineer.Administer document review and approval cycles, ensuring appropriate stakeholder sign-off before release.Maintain obsolescence/retirement processes for superseded documentation. QualificationsYou'll have...Bachelor's degree in Engineering, Technical Writing, or related field.5+ years of experience with document control systems and technical writing in a regulated engineering environment.Strong attention to detail and process discipline.Even better, you may have...Experience with document control in a certified quality management system (ISO 9001, IATF 16949, or similar).Familiarity with PLM-integrated document control workflows.Experience supporting external audits (customer, regulatory, or certification body) in a documentation-lead capacity.Document control software (SharePoint, MasterControl, Windchill DCM)PLM system integrationMS Office/technical writing toolsTypical Career PathProgression toward Senior Documentation/Quality Systems Engineer, Quality Systems Program Lead, or Supervisor, Quality Assurance.Physical Demands & Working ConditionsThis role is primarily performed in an office, laboratory, manufacturing, or supplier environment, depending on program needs.Occasional work in high-voltage or industrial environments may be required, with appropriate training and personal protective equipment (PPE).Ability and willingness to travel occasionally to support testing, supplier, manufacturing, or customer activities.Location & TravelThis position is based in Dearborn, Michigan.Travel may be required to support supplier, manufacturing, laboratory, and customer activities.You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year’s Day Paid time off and the option to purchase additional vacation time.This position is a salary grade 6 and ranges from $74,300-$124,500.,This position is a salary grade 7 and ranges from $86,600-$144,900.,This position is a salary grade 8 and ranges from $99,100-$166,200.Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.For more information on salary and benefits, click here: https://fordcareers.co/GSRCompany: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.Visa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.This position is hybrid with a requirement to be onsite four or more days per week.#FordEnergy Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Financial Services

FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services. Overview of position:FEDITC is seeking an Engineering Technical Writer to work at Red River Army Depot in the Texarkana, TX area.A United States Citizenship and an active Secret DoD Security Clearance is required to be considered for this position.ResponsibilitiesPrepare instruction manuals, technical manuals, and other supporting documents to communicate complex and technical information within the GSCE program.Develop, gather, and disseminate technical information among GSCE programs and partners, and work with program leaders and staff to manage the flow of information among project work groups. Collect and organize information required for the preparation of military technical publications (print Technical Manual (TM)s and/or electronic TMs).Research source data provided by Tank-Automotive and Armaments Command (TACOM).Develop integrated art and text during publishing to ensure a logical, accurate, and easy to read format.Support logisticians, provisioners, engineers, and quality control technical personnel throughout the manual development process. Provide desktop publishing support in the production of technical manuals, repair parts lists, and other technical publications.Research technical source data, nomenclature, and National Stock Numbers (NSNs), including use of WebFLIS.Author and publish technical work packages using Arbortext XML and EMS NG Publisher in accordance with applicable military standards and style guides.Support the preparation and delivery of required CDRL technical documentation.Preferred QualificationsExperience developing military technical manuals or other DoD technical publications.Experience with Arbortext XML, desktop publishing, WebFLIS, and military technical publication standards.Strong technical writing, research, organization, and communication skills.Clearance:Active Secret DoD Security Clearance is required. Must be a United States Citizen and pass a background check. FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Government Relations Services

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Why Join QinetiQ US? If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.Position OverviewQinetiQ US is looking for a Technical Writer. This is is an excellent opportunity to provide direct technical writing support to the Federal Highway Administration’s (FHWA) Office of Information Technology Services (OITS). This role works hand-in-hand with various groups and communities within FHWA to develop training materials, self help guides, style guides, and other technical materials while ensuring 508 compliance regulations are fully met by all end products.Responsibilities Develop extensive user guides for Service Request Management (SRM) Design a style guides to facilitate updates to websites Curate training materials for internal use that meet 508 compliance regulations using remediation software CommonLook PDF. Writing relevant DOT technology, cybersecurity, etc., articles for internal distribution Providing content support for reports and customer-facing materials including PPTs and other communications material. Editing, researching, and tracking change management communications including providing feedback, researching issues, and tracking approval throughout the federal approval chain. Author non-scientific technical reports such as: guidance circulars, reports, manuals (e.g., Policy, Engineering, Safety, Research), Standard Operating Procedures (SOPs), correspondence, briefings, information memoranda, action memoranda, publications, training materials, press releases, and white papers. Required Qualifications Minimum of 2 years experience technical writing Bachelors degree Ability to obtain/maintain DOT Public Trust Thorough understanding of productivity tools within Windows and Outlook Experience with 508 compliance and relevant tools. Outstanding written and oral communication skills Preferred Qualifications Tech-Management Skills: Since most modern companies (SMEs and corporations) use software for data processing and housing, technical writers need to know how to effectively manage advanced software systems for storage, research, etc. This position requires functional knowledge of the pertinent software and machinery. User experience development Effective information collection: ability to continuously refine and streamline their search processes to collect the most helpful information about a subject in the shortest possible time. Single-Source Selection Skills: Some projects may require writers to create multiple documents on the same topic, but for readers of varying proficiency levels. The writers analyze which source has ample information to benefit all readers and spin the content to suit the beginner and advanced reader. Pay Transparency The salary range for this role is $68,000 - $78,000USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Company EEO Statement Accessibility/Accommodation: If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 1 and let us know the nature of your request and contact information.QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

Technical Writer 2 Location: Annapolis Junction, MD | Onsite Clearance Required: TS/SCI with Polygraph Employment Type: Full-Time Salary Range: $114,300-$127,000 Join a Growing Team at Weeghman & Briggs Weeghman & Briggs is seeking a motivated and mission-driven Technical Writer 2 to support critical government initiatives in Annapolis Junction, MD. Founded in 2016 by Anthony Jordan, Weeghman & Briggs specializes in delivering high-impact analytical services to Government Agencies and private organizations. Since our founding, we have partnered with a range of federal entities and private corporations, earning a strong reputation as a trusted, results-driven company with an exceptional team of professionals. As we continue to expand across current programs and upcoming contract awards, we are looking for talented individuals who want to contribute, grow, and build something meaningful alongside us. At Weeghman & Briggs, you're more than a number, you're part of the team. We've built a culture where your opinion matters, your voice is heard, and your contributions make a direct impact on mission success. Our growth creates opportunities for advancement, leadership visibility, and long-term career development while maintaining the supportive, close-knit environment that sets us apart. If you're ready to grow your career while supporting important national missions, we'd love to connect with you. What You'll DoSupport mission-critical programs in secure government environmentsAnalyze requirements and translate them into actionable solutionsCollaborate with cross-functional teams to deliver high-quality resultsEnsure compliance with contract and security standardsContribute ideas to improve processes, efficiency, and performanceBe responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.Write and edit technical documentation for all the project's hardware and software to include installation, configuration, and how-to documentation.Create code documentation for software, produce implementation guides and end-user guides for capabilities, provide field, data definition, and data flow documentation, and format technical publications from pamphlets, technical drawings, consultations with technical personnel and other available resources.This project provides, but is not limited to, High-Capacity Sensor Operations (HCSO) Integrated Operations Center (HIOC) documentation support, process and system documentation support, configuration management support, process support, and training support, to include HCSO business process training and foreign partner system training courses. You must be a "power user" in the following applications: Microsoft PowerPoint, Word, Excel, and SharePoint as well as Atlassian Jira and Confluence. Prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation.Write and edit technical documentation for all of the project's hardware and software to include installation, configuration, and how-to documentation. What You BringActive TS/SCI with PolygraphExperience supporting government or DoD programsAbility to work independently and within a collaborative team environmentStrong written and verbal communication skillsSix (6) years' experience as a Technical Writer in programs and contracts of similar scope, type, complexity is required.A bachelor's degree in technical discipline from an accredited college or university is required.Four additional years of TW experience may be substituted for a bachelor's degree.  Preferred QualificationsRelevant certifications (Security+, CISSP, PMP, AWS, etc.)Agile, cloud, or modernization experienceBackground in process improvement or analytical services Compensation & Benefits The projected salary range for this position is $114,300-$127,000, dependent upon experience, qualifications, and contract requirements. At Weeghman & Briggs, we believe our people are our greatest strength. We offer a competitive benefits package designed to support you both professionally and personally. Learn more about our comprehensive benefits here:https://weeghmanandbriggs.com/summary-of-employee-benefits/ Equal Employment Opportunity Weeghman & Briggs is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local laws. * Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Industrial Machinery Manufacturing

Position ResponsibilitiesCollaborate with Canada Retirement Operations to identify training needs and map out annual training plans for internal teamsFacilitate product and process training for new hires and cross-training globally using varied facilitation methods – instructor-led classroom (in-person or virtual), instructor-led deskside, hands-on training, coaching, and mentoringDevelop and implement training curriculum, training plan and production glide pathsMake recommendations to improve and maintain staff knowledge inventory based on sound dataUpdate and maintain training documentation in line with policies and proceduresManage the training queues effectively, to ensure that no work falls out of TAT.Required QualificationsAt least one to two years of experience in Canada Retirement OperationsExcellent training delivery skills, including the ability to facilitate product and process training using various methods such as in-person or virtual instructor-led sessions, hands-on training, and coachingPreferred QualificationsKnowledge of adult learning principles and methodologies is an advantage.Ability to develop and implement training curricula and plans, making recommendations to improve staff knowledge based on data.Strong organizational, work management, and time management abilities, with the capability to manage training queues effectively to meet turnaround timesStrong professionalism, work ethics, analytical and problem-solving skills, and proficiency in MS Office (particularly PowerPoint); familiarity with e-learning software is an assetWhen You Join Our TeamWe’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife And John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.Working ArrangementHybrid Show more Show less Seniority level Entry level Employment type Full-time Job function Human Resources Industries Insurance

ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.  ABOUT THE TEAM:The Developer Experience (DevX) team supports customers integrating and using our platform. The team is responsible for the product docs, developer docs, in-product UX copy, and the technical infrastructure behind the docs platform. Our primary audience spans two groups: business users operating the product and backend engineers integrating our APIs.Your primary mission is to contribute to and help maintain our end-user and developer documentation, API references, and UX copy. You will write new content to keep pace with the product's evolution and optimize existing content to make it more readable and maintainable. You will also have the opportunity to shape how we manage technical documentation across the company.We’re seeking a professional based in Berlin.ONCE YOU ARE HERE YOU WILL:Treat the docs as a product: Own the architecture of your sections of the docs, maintain the content roadmap, prioritize backlog requests from cross-functional teams, and track metrics/feedback to continuously improve the user experience.Deliver end-user and API documentation: Write, edit, and maintain clear API references, integration guides, and end-user documentation using OpenAPI Specifications, Markdown, and static site tools.Craft in-product UX copy: Collaborate closely with Product Designers and Product Managers to write intuitive, clear microcopy for our product’s UI.Collaborate cross-functionally: Work with engineers, product managers, and product designers to translate complex software architecture into accessible, actionable guidance.WHAT WE NEED YOU TO BRING TO THE TABLE:Exceptional English communication skills to deliver precise documentation and collaborate effectively during agile ceremonies and cross-functional workshops2+ years of experience in technical writing, developer relations, or UX copyTechnical literacy, including a solid grasp of APIs (REST/OpenAPI) or SDKsProduct-oriented mindset to manage your own documentation backlog, and analyze key performance metrics based on developer feedbackExpertise in crafting concise in-product microcopy that optimizes user workflows and reduces frictionIn-depth understanding of modern documentation strategies, such as docs-as-code, minimalism, and topic-oriented, user-centric writingExperience with our tool stack or equivalent, including Git, GitHub, Visual Studio Code, Docusaurus, Scalar, and FigmaWHAT'S IN IT FOR YOU:120+ team of engineers, product managers and product designers in BerlinLeaders with 8+ years of experience building our promotions engine€1,000 annual learning budget and free German language courses to boost your skills30 days of annual leave, plus extra paid days for your birthday and moving dayHome office setup budget, a monthly home office allowanceFreedom to work from abroad for up to 90 days worldwide!Mental health support with nilo.health and a discounted Urban Sports Club membership20% company subsidy on your pension contributionsSubsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcomeLease your ideal bike through BusinessBike Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

About the CompanyAs a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.Summary of the RoleAs the Senior Clinical Training Specialist for Terumo Interventional Systems (TIS) in Malaysia, you will develop and implement training and education strategies that strengthen clinical knowledge, product proficiency and procedural confidence among internal and external stakeholders. You will lead workshops, hands-on training sessions and simulation-based programs using Terumo training systems, while working closely with the TIS Business Manager, Regional Training team and Marketing team to ensure each program is aligned with business priorities and customer needs.You will be responsible for developing and executing the Training and Education Strategy in collaborative partnership with TIS business manager, Regional Training and Marketing teams to identify training needs and create tailored solutions. You will be expected to efficiently manage assigned training budgets to support business objectives. This includes the implementation and management of training programs for internal and external stakeholders. Besides, the job also evaluate training effectiveness through feedback, assessments and performance metrics, and make necessary adjustments. You will keep training content up-to-date with the latest industry trends and best practices.You will demonstrate growth mindset and drive continuous improvement to establish and enhance SOP – by collaborating with cross-functional and country teams for commercial excellence and ongoing processes to drive results.Key Responsibilities1. Execution of Training ProgramsTo plan and organize training programs in coordination with the business needs and aligned with TIS Business Manager.To support in marketing and promotion of new productsTo send invites, program details and pre-work to the participants.To ensure arrangements are made and communicated to the trainers/ speakers and internal/ external participants, in a timely manner, as per the requirementsTo ensure end-to-end logistics management for the training programsTo collect feedback about the training conducted, in terms of content, infrastructure, trainer effectiveness, etc.2. Planning and Process Development for TrainingDevelopment of a framework and SOPs for education and training for internal and external participants.To prepare the training plan and calendarDeveloping Curriculum for Training & Education ProgramsPlans for training budgetTo improve and track effectiveness through feedback collected from participants, to identify and work on the areas of improvement3. Development of the Country Education Network (CEN)To build the CEN to improve the standards across SINMAL (Singapore-Malaysia)Learning from Exchanges within and with region and bringing best practices to countryEvaluating Training innovations in similar industries and bringing best practicesForging new partnerships with potential partners4. Management & Improvement of Training InfrastructureIncluding the devices / machines, training materials, etc.To provide requirements to business manager for procurement of devices, training models, consumables and other suppliesMaintenance of suitable Inventory Levels for smooth execution of training programs5. Knowledge Management and ReportsTo ensure regular updating and proper maintenance of the training database and knowledge repository, including data pertaining to participants and trainers, training content and collaterals, training feedback, training related documents, etc.To ensure preparation and reporting of monthly/ quarterly events / activities for training heldTo collect the filled-in Attendance sheet, Training Evaluation and Feedback forms and any other documents, on completion of the session, through the support of sales coordinatorFunctional / Technical SkillsProficient in Cardiology knowledge, training methods and techniquesKnowledge of Simulation Based Training in Medical Devices industry.Ability to engage effectively with KOLs, Physicians and NursesEducation & ExperienceMinimum Bachelor’s in Biomedical, Nursing and/or relevant Science related degree.Approximately 10 years of relevant experience in medical device / pharmaceutical industry.At least 3+ years of training experience.Note to External Recruitment Agencies:Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Medical Equipment Manufacturing and Pharmaceutical Manufacturing

About UsAt Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.Learn more at Sitecore.comAbout The RoleThe Learning Experience Designer develops and delivers engaging learning experiences for customers, partners, and internal teams. Approximately 60-70% of the role focuses on content development, including eLearning, labs, assessments, videos, and instructor enablement materials, while 30-40% focuses on delivering instructor-led training (ILT). The successful candidate will translate product information and technical concepts into engaging learning experiences while building expertise in instructional design, content development, and live training delivery with guidance from experienced team members.What You’ll DoContent DevelopmentDesign and develop eLearning courses, microlearning, videos, assessments, labs, and supporting resources.Translate product documentation, technical requirements, and SME input into learner-focused content.Create instructor-led training materials, facilitator guides, learner guides, and hands-on exercises.Develop scenario-based and technical lab activities that reinforce real-world product use cases.Build, test, and maintain content using approved authoring and multimedia tools.Ensure content remains current with product releases and feature updates.Training DeliveryDeliver virtual instructor-led training sessions, workshops, demonstrations, and enablement programs for customers, partners, and internal audiences.Explain technical product concepts, workflows, integrations, and best practices to customers and partners.Facilitate hands-on labs, exercises, discussions, and Q&A sessions.Prepare and validate training environments, exercises, and required system access.Troubleshoot learner and technical issues during training delivery.Collaboration and Continuous ImprovementPartner with product teams, SMEs, and learning colleagues to validate technical accuracy and learning effectiveness.Manage assigned projects and communicate risks, dependencies, and progress proactively.Use learner feedback and performance data to improve content and delivery.Stay current on product releases, industry trends, AI capabilities, and learning technologies.What You Need To Succeed2+ years of experience; internship experience, career, or a portfolio in instructional design, training, education, technical communication, or eLearning development.Flexibility to deliver live virtual instructor-led training sessions during EMEA business hours (3:00 PM–12:00 AM KL time). Training engagements may span multiple consecutive days.Excellent written and verbal communication skills, with the ability to clearly explain complex concepts to technical and non-technical audiences.Proactive and self-motivated, with a track record of identifying issues, communicating risks early, and driving work forward with minimal supervision.Confidence presenting to groups and facilitating discussions, demonstrations, or training sessions.Foundational technical aptitude with the ability to learn software platforms, integrations, and digital workflows quickly.Experience creating training materials, presentations, videos, job aids, or learning resources.Strong organizational skills and attention to detail.Ability to balance content development and scheduled training delivery.Ability to work independently and collaboratively in a fast-paced environment.Professional fluency in English.Additional Skills That Could Set You ApartExperience delivering customer, partner, or technical product training.Experience with eLearning authoring tools such as Articulate Rise or Storyline.Working knowledge of SaaS platforms, content management systems, digital experience platforms, marketing technology, or related enterprise software.Experience creating technical labs, product demonstrations, hands-on exercises, or guided simulations.Familiarity with APIs, integrations, web technologies (HTML/CSS/JavaScript), data concepts, or cloud-based applications.Experience reviewing technical documentation and collaborating with product managers, developers, or solution architects.Familiarity with learning management systems and virtual training platforms.Understanding accessibility standards, adult learning principles, and inclusive design.What Success Looks LikeCreates high-quality, technically accurate learning content that meets business and learner needs.Delivers engaging training sessions with growing product expertise and confidence.Explains complex technical concepts clearly to both technical and non-technical audiences.Proactively communicates progress, risks, and support needs.Continuously improves content and delivery based on learner feedback and product changes.Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Software Development

Req ID: RQ228828 Type of Requisition: Expatriate Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Skills: Artificial Intelligence (AI),Knowledge Engineering,Machine Learning (ML) Experience: 10 years of related experience US Citizenship Required: Yes Job Description: Overview Senior Manager individual contributor driving digital modernization, process intelligence, semantic orchestration, metadata/content mod…

Req ID: RQ228830 Type of Requisition: Expatriate Clearance Level Must Be Able to Obtain: Top Secret SCI Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Skills: Artificial Intelligence (AI),Knowledge Engineering,Machine Learning (ML) Experience: 10 years of related experience US Citizenship Required: Yes Job Description: Overview The Knowledge Engineer (KE) is embedded within a USAFRICOM Directorate to support CDAO's mission of enabling digital moderniz…