Cloud & Infrastructure Documentation Jobs

High-impact technical writing positions across AWS, Azure, GCP, DevOps, and cloud infrastructure platforms.

676 Active Positions Verified direct ATS & curated feeds

Founding Developer Relations Lead

Asymptote Labs Ny State Campus
Adzuna (US)

About Asymptote Asymptote is building the AI Detection & Response layer for the agentic enterprise. AI agents are becoming enterprise infrastructure, but security teams have no unified system of record for what they're doing. Asymptote delivers the telemetry, detection, and response layer that makes AI agent activity observable and secure. Beacon is our open-source foundation powering that future. It was named one of the hottest open source cybersecurity tools in June 2026. The role We're looki…

Posted 2 weeks, 6 days ago Apply Now →

Technical Writer, Patient Content

Blink Health US
Adzuna (US)

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who …

Posted 2 weeks, 6 days ago Apply Now →

Program Analyst / Documentation Specialist

General Dynamics Information Technology Bethesda
Adzuna (US)

Secret Clearance Level Must Be Able to Obtain: Adobe Creative Cloud, Document Management, Microsoft Office Certifications: Program Analyst / Documentation Specialist We are seeking a detail-oriented and highly organized Program Analyst / Documentation Specialist to support Department of the Navy (DoN) customers. The ideal candidate will demonstrate strong written and verbal communication skills, proficiency with Microsoft Office and Adobe products, and experience in technical documentation deve…

Posted 2 weeks, 6 days ago Apply Now →

Senior Technical Writer

Celestica Remote
Linkedin (Romania)

Direct message the job poster from Celestica Lazau Diana Laura Lazau Diana Laura Specialist, Talent Acquisition at Celestica Summary:As a Senior Technical Writer, you will act as the central information hub for the critical modernization of our core Supply Chain Management (SCM) applications. Operating within a global environment, your primary goal is to build and maintain a central knowledge base, S-SDLC artifacts and technical run-books to accelerate development, rapid onboarding and self-serve troubleshooting. In this highly proactive role, you will play a key part in the legacy rewrite project by capturing undocumented business logic and translating both complex technical elements and broad business concepts into clear, accessible documentation for both technical teams and business stakeholders.Detailed Description:Senior Technical Writer, you will sit at the intersection of business and technology. You will proactively engage with development teams across three global regions (North America, Europe and Asia) and business stakeholders in Toronto to extract, structure and maintain critical project information. Moving beyond traditional technical writing, you will pioneer the curation of an intelligent Knowledge Base to empower teams and users with instant, accurate answers.Whether you are clarifying technical specifications, documenting end-to-end business processes, creating architectural flowcharts for management presentations or aligning project artifacts with corporate compliance methodologies, your exceptional organizational skills will bring clarity to a complex ecosystem. You will not wait for information to be handed to you; instead, you will actively participate in technical discussions to understand the system rewrite and proactively identify documentation gaps.Performs tasks such as, but not limited to, the following:Build, architect and maintain a comprehensive central knowledge base to support software development, rapid developer onboarding and self-serve troubleshooting;Actively participate in Agile ceremonies, technical discussions and requirements alignment sessions to understand the context of new .NET features and the Java legacy rewrite;Proactively interview subject matter experts, developers and business stakeholders to extract and document undocumented business logic, core concepts and end-to-end operational processes from legacy systems, ensuring critical knowledge is preserved;Translate complex technical concepts, data flows and business processes into clear visual diagrams (using Lucidchart, Visio or Mermaid.js) and high-level management presentations;Clarify and document both technical specifications (e.g., API documentation, system architectures) and functional business processes, bridging the communication gap between business needs and technical execution;Create and maintain a variety of corporate artifacts, including User Guides, Release Notes, process overviews, S-SDLC (Secure Software Development Life Cycle) documentation and technical run-books;Act as the gatekeeper for incoming project documentation, ensuring all materials sent by diverse teams are logically categorized, version-controlled and aligned with corporate standards;Proactively evaluate and propose modern documentation tools, templates and industry best practices to continuously improve how knowledge is captured, stored and consumed across the organization;Manage the documentation lifecycle, regularly reviewing, updating or archiving outdated materials to ensure the knowledge base remains a single source of truth;Spearhead the content structure for an AI-powered knowledge base, organizing and formatting documentation so it can be easily ingested and queried by modern AI tools (to support both developers and end-users);Knowledge/Skills/Competencies:Minimum of 5 years of professional experience in Technical Writing, Knowledge Management, IT Business Analysis or a related role within a complex software development environment;Exceptional written and verbal English skills, with the proven ability to document both technical specifications and high-level business processes, translating complex system logic into clear language and vice-versa;Proficiency in document management and collaboration tools (e.g., Google Workspace / Google Drive, ETQ or similar Quality Management Systems), with a strong ability to structure and organize large volumes of information;Familiarity with modern documentation practices (e.g., Confluence, Azure DevOps Wiki, Docs-as-Code or basic Markdown) with the readiness to propose and champion new tools for future system implementations;Hands-on experience creating flowcharts and process diagrams using tools like Lucidchart, Visio, Mermaid.js or PlantUML;Solid technical foundation to comfortably navigate development discussions; basic ability to read and understand programming concepts (exposure to Java or C#/.NET is a strong asset) alongside basic familiarity with SQL (to check data schemas), APIs and S-SDLC frameworks is highly valued;Familiarity with AI tools and concepts (e.g., how to structure text data for AI parsing, prompt engineering basics) with a strong desire to build intelligent, searchable knowledge systems;Highly organized and proactive mindset, capable of independently managing multiple documentation streams from diverse global teams without requiring constant supervision;Maintain daily alignment with management and cross-functional teams in Europe;Demonstrate flexibility to actively collaborate with business stakeholders and technical teams in the Canada timezone (EST) and Asia;Understanding of Information Architecture (IA) to design intuitive folder structures and tagging systems;Understanding of Supply Chain Management (SCM) processes or ERP workflows is considered an asset (openness and willingness to learn these business processes is highly valued).Physical DemandsDuties of this position are performed in a normal office environment.Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.Typical Experience5+ years of experience in a similar role spanning technical communications, knowledge base architecture and business process documentation.Typical EducationUniversity degree in one of the following: Computer Science, Information Technology, Business Administration, Communications or a related technical/business field;NotesThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Appliances, Electrical, and Electronics Manufacturing

Posted 2 weeks, 6 days ago Apply Now →

Staff/ Principa/ MTS Agentic AI Architect – Knowledge Engineering

Micron Technology Remote
Linkedin (India)

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Responsibilities AI Strategy & Architecture: Define and drive enterprise architecture for Agentic AI, Knowledge Engineering, and AI-powered decision systems across AWS, GCP, and on-prem environments. Agentic AI Platforms: Design scalable multi-agent architectures using A2A collaboration, memory systems, reasoning frameworks, tool use, and workflow orchestration. Claude & AWS AgentCore Enablement: Architect agentic workflows that leverage the Claude ecosystem, Claude Code-style engineering workflows, and AWS AgentCore-based agent runtime patterns. MCP-Based Connectivity: Architect MCP-based access patterns that allow agents to securely interact with enterprise tools, APIs, knowledge repositories, data platforms, and engineering systems. Knowledge Engineering: Architect enterprise knowledge fabrics, ontologies, taxonomies, metadata models, and knowledge graphs for engineering and manufacturing use cases. RAG & GraphRAG Solutions: Design and optimize retrieval, semantic search, grounding, citation, graph traversal, and context engineering frameworks. Knowledge Management: Develop LLM Wiki architecture, knowledge curation workflows, governance, and knowledge lifecycle processes. Semantic Integration: Implement entity resolution, schema mapping, semantic interoperability, and cross-source knowledge integration across cloud and on-prem sources. AI-Powered Reasoning: Build graph traversal, semantic reasoning, and context-aware agent capabilities across connected knowledge ecosystems. Hybrid Platform Architecture: Design technology-agnostic AI solutions across AWS, GCP, on-premises compute, Kubernetes, distributed storage, and hybrid data platforms. AI Governance: Establish standards for security, compliance, access control, observability, explainability, Responsible AI, and operational excellence. Technology Leadership: Evaluate emerging technologies, define reference architectures, and drive AI platform adoption across engineering organizations. multi-functional Collaboration: Partner with engineering, manufacturing, product, validation, data, and business teams to identify and deliver high-value AI solutions. Innovation & Enablement: Lead proof-of-concepts, mentor technical teams, and promote standard processes in Agentic AI, Knowledge Engineering, and software architecture.ExpertiseApplying Artificial Intelligence in workflows to improve build efficiency Claude Ecosystem: Claude, Claude Code-style coding workflows, prompt/context design, agentic engineering workflows, skill-based automation, MCP-enabled tool access, and enterprise adoption patterns. AWS AgentCore & AWS AI Architecture: AWS AgentCore, AWS-native and hybrid agent runtime patterns, compute, storage, serverless, large-scale data processing, managed graph or retrieval services, and secure enterprise deployment patterns. Agentic AI & A2A Systems: A2A-based agent collaboration, ReAct, Plan-and-Execute, Reflection, Supervisor Patterns, Tool Use, Memory Systems, and Workflow Orchestration. MCP & Tool Connectivity: MCP-based integration with enterprise tools, APIs, data sources, knowledge repositories, agent tools, and governed execution environments. Generative AI & Retrieval: Large Language Models, RAG, GraphRAG, Semantic Search, Retrieval Optimization, Reranking, Grounding, and Context Engineering. Knowledge Graphs & Semantic Systems: Ontology Engineering, Taxonomy Design, Semantic Modeling, Knowledge Representation, and Enterprise Knowledge Architecture. Graph Technologies: Neo4j, AWS Neptune, RDF/OWL, Property Graphs, Graph Traversal, Graph Reasoning, Cypher, and SPARQL. Vector Databases: Pinecone, ChromaDB, Weaviate, Milvus, Qdrant, FAISS, and similar retrieval platforms. AI Development Frameworks: Python, LangChain, LlamaIndex, LangGraph, Claude Code-compatible workflows, and AI Orchestration Frameworks. Document Intelligence & Knowledge Ingestion: JIRA, Confluence, SharePoint, Bitbucket, Wikis, Specifications, Technical Documents, and Enterprise Knowledge Repositories. Embedding & Retrieval Pipelines: Embedding Models, Metadata Extraction, Vectorization, Indexing, Document Processing, and Retrieval Evaluation. Entity Resolution & Semantic Integration: Schema Mapping, Master Data Alignment, Semantic Interoperability, and Cross-Source Knowledge Integration. GCP Architecture: GCP-native and hybrid AI patterns, including BigQuery-centered analytics, data pipelines, feature engineering, and manufacturing data integration. On-Premises Engineering Systems: Integration with local engineering repositories, validation environments, tester data, file systems, sensitive IP stores, and governed internal platforms. Hybrid Enterprise Integration: APIs, Microservices, Event-Driven Architectures, Enterprise Integration Patterns, Observability, Security, Governance, and Policy Enforcement.Proven ability to leverage AI‑assisted (vibe) coding techniques to improve efficiency or automate design and analysis methodologiesLeverage AI tools to automate the tools and workflowQualifications Education: Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related technical field. Experience: 8+ years in software engineering, AI/ML, enterprise architecture, platform engineering, or knowledge engineering. AI & Knowledge Systems: Experience designing and delivering enterprise-scale Agentic AI, Generative AI, RAG/GraphRAG, and knowledge-driven solutions. Hybrid Architecture: Experience designing solutions across AWS, GCP, on-premises systems, Kubernetes, and distributed enterprise platforms. Claude / Agentic Tooling: Hands-on experience or strong working knowledge of the Claude ecosystem, agentic coding workflows, MCP-based integrations, and AWS AgentCore-style agent platforms. Technical Leadership: Proven ability to lead architecture, technology selection, solution delivery, and organizational adoption of emerging technologies. Communication & Collaboration: Strong stakeholder management, communication, problem-solving, and cross-functional leadership skills.Preferred Domain Exposure Industrial / Engineering Context: Experience applying AI and knowledge engineering to semiconductor, NAND, storage, firmware, validation, manufacturing, reliability, quality, product lifecycle, root cause analysis, or systems engineering environments.About Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.comMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Computer Hardware Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Semiconductor Manufacturing

Posted 2 weeks, 6 days ago Apply Now →

AI & Knowledge Management Analyst

Allvue Systems Remote
Linkedin (India)

Why AllvueWe are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems!Allvue and Vista Equity PartnersAllvue is proud to be part of the Vista Equity Partners portfolio; a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With $100B+ in assets under management and a portfolio of 90+ companies worldwide, Vista accelerates growth through proven operational best practices, global networks, and a long-term commitment to building category leaders. Being part of the Vista family means access to a powerful global ecosystem, shared innovation frameworks, leadership development programs, and a network of 90+ high-growth technology companies. Vista in India Vista has a deep and growing presence in India, with 45+ portfolio companies employing over 17,000 professionals across engineering, product, customer success, and operations. This ecosystem drives innovation, collaboration, and career mobility giving professionals exposure to global best practices while working on solutions that shape the future of enterprise software. Vista's Commitment to AI and Innovation Vista is pioneering the adoption of Agentic AI across its global portfolio through its Agentic AI Factory: a framework designed to help companies embed intelligent, autonomous AI systems into products, operations, and customer experiences. Portfolio companies benefit from advanced AI tools, shared innovation frameworks, and infrastructure that accelerates responsible AI adoption at scale; including AI training initiatives, portfolio-wide hackathons, and leadership forums.The OpportunityAs an AI & Knowledge Specialist within a SaaS company specializing in financial services, this role supports the development, adoption, and continuous improvement of AI-enabled workflows, knowledge content, and operational reporting. The position partners closely with Support, Service Management, and cross-functional stakeholders to help build and refine AI agents, maintain knowledge assets, create dashboards, and identify opportunities to automate, standardize, and improve service delivery. Strong analytical skills, content stewardship, and a practical understanding of AI tools, ITSM, and knowledge management are important to succeed in this role. This position works within established guidelines and receives guidance on new assignments while building deeper expertise over time.What You'll DoAI Agent Development and EnablementSupport the build, maintenance, and continuous improvement of AI agents that support internal operations, client support, and knowledge workflows. Evaluate AI-enabled use cases and recommend practical applications that improve efficiency, consistency, and service quality. Use AI tools to assist with analysis, content creation, solution development, summarization, and operational decision support, including building solutions when appropriate. Knowledge Content Strategy and GovernanceSupport the creation, review, organization, and updating of knowledge content, including articles, guides, FAQs, and supporting resources. Partner with Support teams and subject matter experts to identify knowledge gaps and help ensure content is accurate, searchable, user-friendly, and aligned to business needs. Monitor knowledge health by tracking article usage, feedback, content gaps, and opportunities for lifecycle maintenance. Reporting and Business IntelligenceCreate and maintain Power BI dashboards and reporting that provide visibility into support trends, knowledge usage, and operational performance. Analyze data to identify patterns, recurring issues, and opportunities for performance improvement. Translate insights into clear recommendations that support leadership decisions and operational planning. Operational Support and AnalysisAssist with client issues and operational analysis by identifying trends, root causes, and opportunities for process or content improvement. Support service teams by helping refine workflows, improve documentation, and reduce avoidable effort. Contribute to issue triage, escalation support, and operational follow-up as needed. Continuous Improvement and Cross-Functional CollaborationLook for opportunities to automate and improve processes through AI, reporting, and knowledge management practices. Collaborate effectively with cross-functional teams to gather requirements, clarify needs, and help deliver practical solutions. Support adoption of AI and knowledge tools by helping teams understand how to use them effectively in day-to-day work. What You'll BringDemonstrated ability to learn quickly, work within defined guidelines, and contribute to operational and business process improvements in a SaaS environment. Proven ability to collaborate effectively across cross-functional teams including support, product, engineering, and operations. Experience gathering, refining, and translating requirements into actionable operational, knowledge, or technical support solutions. Strong analytical and problem-solving capabilities with the ability to evaluate data, identify trends, and develop clear recommendations. Working knowledge of AI-enabled workflows, AI agent use cases, and practical automation approaches that improve efficiency and support organizational objectives. Experience managing or supporting knowledge content, including article development, content review, lifecycle maintenance, and content governance. Ability to communicate findings, recommendations, and operational updates clearly to both technical and non-technical stakeholders. Understanding of IT Service Management (ITSM) principles, including ITIL and Knowledge-Centered Service (KCS), and their application within customer support operations. Technical & System Proficiency Advanced proficiency with Microsoft Excel and business intelligence/reporting tools such as Power BI. Experience working with data platforms and analytics tools, including Snowflake or comparable technologies. Working knowledge of workflow and collaboration platforms including Jira, Confluence, and Slack. Experience leveraging AI productivity and automation tools such as ChatGPT, Microsoft Copilot, and Atlassian Intelligence to improve operational efficiency. Ability to configure basic workflow automations, dashboards, and reporting solutions to support operational processes and governance activities. AI Skills And ExperienceDemonstrates curiosity and adaptability in learning and applying emerging AI technologies to improve individual and team effectiveness. Ability to leverage AI tools responsibly to enhance productivity, research, analysis, content creation, problem-solving, and decision-making while maintaining appropriate human oversight. Understands the importance of data privacy, confidentiality, security, and responsible AI practices when using AI-enabled tools. Evaluates AI-generated outputs for accuracy, relevance, and business appropriateness, exercising sound judgment before applying or sharing results. Willingness to continuously develop AI knowledge and adopt new AI capabilities that support business objectives and operational excellence. Education And/or ExperienceBachelor’s degree in Business Administration, Information Systems, Data Analytics, Operations Management, or a related field; equivalent practical experience accepted. 2+ years of related experience in business analysis, knowledge management, operational support, process improvement, reporting, or related functions within a SaaS organization, preferably in financial services. Internship, academic project, or early professional experience supporting cross-functional operational initiatives or process improvement is preferred. Familiarity with AI-enabled business operations, analytics-driven decision-making, and operational workflow optimization. Relevant certifications such as ITIL Foundation, Certified Business Analysis Professional (CBAP), or Agile-related certifications are preferred but not required. SUCCESS DRIVERS Drives Results: Deliver consistently, even in tough conditionsEnsures Accountability: Hold yourself and your team to the standard Instills Trust: Lead with honesty, integrity, and authenticity Instills Courage: Lean into hard conversations and challenges Directs Work: Run the work efficiently and effectively Collaborates: Build partnerships across the organization Education/CertificationsLanguage SkillsFluency in English, including written, verbal, and presentation communication skills. Ability to communicate effectively with cross-functional stakeholders, including technical teams, operational leadership, and business partners. How You'll SucceedDrives Results Deliver consistently, even in tough conditionsEnsures Accountability Hold yourself and your team to the standardInstills Trust Lead with honesty, integrity, and authenticityInstills Courage Lean into hard conversations and challengesDirects Work Run the work efficiently and effectivelyCollaborates Build partnerships across the organizationHow We'll Take Care Of YouHealth Coverage options along with other voluntary benefits Enterprise Udemy membership with access to thousands of personal and professional development courses 401K with Company match up to 4% or Employee Pension plan Competitive pay and year-end bonus potential Flexible PTO Charitable Donation matching, along with Volunteer and Voting PTO Numerous team building activities to promote collaboration in a fun and fast-paced work environment EEOC StatementAllvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.Global Inclusion StatementAllvue Systems is committed to building a diverse, inclusive, and equitable workplace where everyone feels they belong. We welcome applicants of all backgrounds, experiences, and perspectives because we know that the best ideas come from teams that reflect the world we serve. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable law. Show more Show less Seniority level Entry level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Software Development

Posted 2 weeks, 6 days ago Apply Now →

Knowledge Engineering Manager

McCain Foods Remote
Linkedin (India)

Position Title:Knowledge Engineering ManagerPosition Type: Regular - Full-TimeRequisition ID: 44036In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.About The Role.The Knowledge Engineering Lead is responsible for owning and evolving McCain’s Context Mesh, the proprietary knowledge layer that powers AI use cases across the enterprise. This role ensures that AI solutions are grounded in accurate, trusted, and business-validated knowledge across commercial, manufacturing, agriculture, supply chain, and corporate domains. Reporting to the VP, Artificial Intelligence, the position leads the organization’s knowledge engineering practice, manages domain-specific knowledge teams, and enables the successful integration of knowledge assets across the McCain AI stack, including Azure, Anthropic foundation models, Distyl technologies, Databricks, SAP, and Salesforce.What You’ll Be Doing.Own and continuously evolve the McCain Context Mesh as the foundational knowledge layer supporting enterprise AI solutions.Define ontology architecture, taxonomy frameworks, metadata standards, and governance processes for McCain’s AI ecosystem.Lead and develop two domain sub-leads responsible for Commercial/Sales and Agriculture/Supply Chain ontologies.Establish and enforce knowledge engineering standards, methodologies, and quality controls across all domains.Coordinate cross-domain alignment and resolve ontology, taxonomy, and semantic modeling conflicts.Deploy and oversee Knowledge Engineers assigned to active AI use-case pods, ensuring consistent standards and practices while supporting project delivery.Partner with AI Platform & Engineering teams to integrate the Context Mesh into Distyl’s Distillery, Context Mesh, and Refinery capabilities.Ensure knowledge assets are grounded in Databricks data platforms and remain accessible, scalable, and reusable across AI applications.Collaborate with business leaders and subject matter experts to validate ontologies, capture emerging knowledge, and embed real-world workflows into AI solutions.Work closely with Forward Deployment Engineers, Use Case Governance & Operations, and the Architecture Review Board to ensure knowledge quality, source traceability, Responsible AI compliance, and architectural alignment.Drive the adoption of reusable knowledge patterns and semantic frameworks across the AI organization.Measure and improve the impact of knowledge engineering on AI solution accuracy, reliability, and business outcomes.What You’ll Need To Be Successful.Bachelor’s degree in Computer Science, Engineering, Information Science, Linguistics, or a related field; advanced degree preferred.18+ years of experience in knowledge engineering, ontology design, taxonomy management, semantic modeling, master data management, or a related discipline.5+ years of people leadership experience managing specialized technical teams.Deep expertise in ontology design and semantic technologies, including OWL, RDF, SKOS, or equivalent modeling frameworks.Experience building and managing knowledge graphs, semantic layers, and enterprise knowledge architectures.Strong understanding of vector embeddings, retrieval-augmented generation (RAG), and knowledge-grounding techniques for AI systems.Experience working with Databricks or comparable lakehouse and data-platform technologies.Proven ability to bridge complex business domains with AI, machine learning, and data-driven solutions.Strong stakeholder management, communication, and influencing skills across both technical and business audiences.Experience partnering with enterprise architecture, governance, and AI platform teams.Experience within consumer packaged goods (CPG), food service, agriculture, manufacturing, or comparable enterprise environments is an asset.Demonstrated ability to build scalable knowledge-management practices that improve AI performance, trustworthiness, and adoption.About The Team.The Knowledge Engineering Lead leads McCain’s centralized Knowledge Engineering function and reports directly to the VP, Artificial Intelligence. The role oversees two domain-focused sub-leads responsible for Commercial/Sales and Agriculture/Supply Chain knowledge domains and provides functional leadership to Knowledge Engineers deployed into AI use-case pods. Working in close partnership with AI Platform & Engineering, Forward Deployment Engineering, Use Case Governance & Operations, Enterprise Architecture, and business stakeholders, the team ensures that McCain’s AI solutions are powered by trusted, reusable, and business-relevant knowledge assets that create sustainable competitive advantage.About McCain.<a tabindex="0" href="https://www.mccain.com/about-us/our-purpose-values/" target="_blank" rel="noopener noreferrer" data-tabster="{"restorer":{"type":1}}">Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.Leadership principles.At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.AI & Digital Capabilities.At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.The McCain Experience.We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here. Job Family: Information TechnologyLocation(s): IN - India : Haryana : GurgaonCompany: McCain Foods(India) P Ltd Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Food and Beverage Manufacturing

Posted 2 weeks, 6 days ago Apply Now →

Developer Relations Engineer

Dodo Payments Remote
Linkedin (India)

About Dodo PaymentsDodo Payments is the billing and payments platform for AI-first companies. From credit-based billing and usage metering to subscriptions and global payments, we give AI and SaaS companies everything they need to monetize without building billing infrastructure. As a global Merchant of Record, we enable payments across 190+ countries, 80+ currencies, and 40+ payment methods. We're trusted by 50,000+ builders and founders worldwide and backed by leading global investors.About The RoleWe're looking for a Developer Relations Engineer to be the bridge between Dodo Payments and the developers who build on us. Our product is our API, and the developer experience is the product experience. You'll write the code samples, build the integrations, answer the hard questions, and turn developer feedback into product improvements. You'll spend your time equally between writing (docs, guides, sample apps) and engaging (community, support escalations, developer conversations), making it dramatically easier for an engineer to go from signup to first successful payment.This is a hands-on, technical role for someone who loves both shipping code and helping others ship.What You'll DoBuild and maintain sample apps, starter templates, and reference integrations across popular languages and frameworksWrite and improve technical content: quickstarts, API guides, tutorials, SDK documentation, and webhook recipesOwn the developer onboarding journey and relentlessly reduce time-to-first-integrationBe the technical voice in our developer community (Discord, GitHub, forums), answering questions and unblocking buildersTriage and reproduce developer-reported issues, then partner with engineering to get them fixedCollect and synthesize developer feedback into clear, prioritized signals for product and engineeringCreate demos, technical blog posts, and occasional talks or workshops that show developers what's possibleDogfood our APIs, SDKs, and docs, and be the first to catch friction before customers doWhat We're Looking For2-5 years of experience in developer relations, developer advocacy, software engineering, solutions engineering, or a similar hands-on technical roleGenuine engineering ability: you can build a working integration against an API and read others' code comfortablyStrong written communication; you can explain a technical concept clearly and make a quickstart that actually worksComfort with at least one of JavaScript/TypeScript, Python, Go, or similar, and the ability to pick up othersFamiliarity with REST APIs, webhooks, SDKs, and authentication patternsEmpathy for developers and the patience to meet them where they areBias for action and comfort with the ambiguity and pace of an early-stage startupNice to HaveExperience building developer-facing content or community for an API-first or infrastructure productBackground in fintech, payments, billing, or other regulated infrastructure productsPublic footprint: open-source contributions, technical blog, talks, or an active developer community presenceExperience with payment integrations, usage metering, or subscription billingFamiliarity with documentation tooling and API reference generators (OpenAPI, etc.)Why Join UsShape the developer experience for the monetization layer of the AI economy at one of the fastest-shipping teams in fintechHigh ownership and direct impact: the docs you write and tools you build are the first thing every customer touchesWork alongside a passionate, tight-knit team in our Bangalore officeCompetitive salary and meaningful equitySkills: api,docs,building,builders,developer relations Show more Show less Seniority level Associate Employment type Full-time Job function Engineering and Information Technology Industries Financial Services

Posted 2 weeks, 6 days ago Apply Now →

Lead Instructional Designer – Tech

Simplilearn Remote
Linkedin (India)

Direct message the job poster from Simplilearn Shreya D.N Shreya D.N Talent Acquisition Associate @Simplilearn Location: BangaloreWork Mode: OnsiteExperience: 3+ YearsWorking Days: Monday – FridayJoining: Immediate Joiners PreferredAbout the RoleWe are looking for a Lead Instructional Designer – Tech with strong Instructional Design expertise and a solid understanding of technical concepts to create impactful, learner-centric digital learning experiences.Key ResponsibilitiesDesign and develop WBT/eLearning and ILT learning solutions, including storyboards, presentations, projects, scripts and other learning assets.Collaborate with SMEs and stakeholders to transform complex technical concepts into effective learning experiences.Review, edit and enhance content for technical accuracy, instructional quality and learner effectiveness.Apply Instructional Design methodologies and adult learning principles.Lead, mentor and support team members while ensuring content quality and timely delivery.Contribute to improving learning content, processes and overall learner experience.Required Skills & Experience3+ years of experience in Instructional Design / Learning Design.Strong proficiency in Instructional Design tools, principles and methodologies.Mandatory: Strong knowledge of technical concepts such as Java, C++, Python, Data Science, AI/ML, Cloud or related technologies.Strong experience in content review and quality assurance.Experience in team handling, mentoring or leading a team.Excellent communication, stakeholder management and attention to detail.Candidates currently residing in Bangalore and available to join immediately will be preferred.Why Join Us?Be part of a team where Technology + Instructional Design come together to create meaningful learning experiences for professionals and learners.SimplilearnDesign. Create. Enable Digital Learning. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries E-Learning Providers

Posted 2 weeks, 6 days ago Apply Now →

Instructional Designer / Senior Instructional Designer

シンクロン・ジャパン Remote
Linkedin (India)

Customer Excellence Bengaluru HybridInstructional Designer / Senior Instructional DesignerSyncron Is a Leading SaaS Company With Over 20 Years Of Experience, Specializing In Aftermarket Solutions. Our Service Lifecycle Management Platform Offers Domain-fit Solutions ForSupply Chain optimization,Pricing strategy,Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.About The RoleSyncron Learning builds scalable learning and certification programs for customers and partners across Syncron products.We are looking for a Senior Instructional Designer (4–5 years experience) who can design scenario-based product training and leverage AI tools to accelerate content creation, scale, and quality. This role requires working in a fast-paced, projectized environment with strong cross-functional collaboration. This is an excellent opportunity for Instructional Designers who want to grow in the software product training space.Note: We are seeking an AI-enabled Instructional Designer who uses AI to work faster, smarter, and at scale-not a traditional content developer.What would you do?Bachelor’s degree in Engineering, Computer Science, or related field4–5 years of experience in software/product training or user assistanceStrong experience in scenario-based instructional designExperience working in a projectized/agile environmentExperience building storyboards, simulations, and assessmentsProven ability to work with SMEs and multiple stakeholdersHands-on experience using AI tools in content development workflowsAbility to use AI to improve productivity (not just basic usage)Expertise in Articulate suite of applicationsFamiliarity with Agentic AI toolsWhat We ExpectCore SkillsStrong instructional design and storytelling skillsExcellent written communicationAbility to simplify complex product workflowsHigh attention to quality and detailDesirableExperience with SCM or enterprise SaaS productsExperience building certification programsExposure to AI-driven workflows or automation conceptsExperience with localization and multilingual contentWe OfferUnsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!Department Customer Excellence Locations Bengaluru Remote status Hybrid Employment type Full-timeRespect. Flexibility. Growth.At Syncron, we’re not just shaping the future of service lifecycle management - we’re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference.Here, your voice is heard, and your potential has no limits. The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.Our goal: to make the complex simple. Visit syncron.com to get to know us better!Whistleblowing at SyncronIf you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.jobs--overlay#unobserveClickOutside common--modal:closed->jobs--overlay#observeClickOutside " data-jobs--overlay-overlay-value="false" data-jobs--overlay-dialog-label-value="Apply for this job" data-jobs--overlay-overlay-class="!fixed flex flex-col inset-0 rounded-t-6 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form" style="--topOffset: 40px; --overlayDuration: 300ms;">Customer Excellence Bengaluru HybridInstructional Designer / Senior Instructional DesignerLoading application form Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Software Development

Posted 2 weeks, 6 days ago Apply Now →

Team Manager - Technical Writing

Epiroc Remote
Linkedin (India)

Team Manager - Technical WritingLocation: Chennai, IndiaCompany: Epiroc Mining India Private LtdDepartment: Research and Development – Corporate UnitsBusiness Area: Research & DevelopmentRole Type: Regular, Full-TimeAbout The RoleAs the Team Manager for Technical Writing at Epiroc, you will play a pivotal role in ensuring the delivery of high-quality technical documentation that supports the safe operation and maintenance of our advanced mining, earthmoving, and drilling equipment. Your leadership will be instrumental in driving the development of instruction manuals and standard operating procedures (SOPs) that are precise, user-friendly, and aligned with product requirements.You will collaborate cross-functionally with project offices, R&D, and service operations teams to gather, refine, and incorporate critical product information. Using advanced Content Management Systems and Technical Information platforms, you will ensure the efficient publishing and timely communication of technical documents to our customers and stakeholders.Key ResponsibilitiesLead the creation and maintenance of comprehensive technical manuals and SOPs for a broad range of equipment including drill rigs, loaders, and trucks, ensuring technical accuracy and compliance with engineering standards.Collaborate closely with internal teams such as R&D, project offices, and field service to acquire and validate content for publication.Manage and optimize the use of content management systems and technology tools like Adobe InDesign, XMetaL, Oxygen, Teamcenter, and Schema ST4 to enable modular content creation and single-sourcing for maximum reuse and consistency.Drive continuous improvement initiatives to innovate technical communication methods, reduce translation costs, simplify content complexity, and enhance overall documentation quality and customer experience.Regularly engage with customers to collect feedback on documentation usability and implement improvements that strengthen client relationships and satisfaction.Recruit, develop, and retain a skilled technical writing team by nurturing a motivated, collaborative, and high-performance culture.Provide ongoing coaching, mentoring, and performance evaluations, fostering professional growth aligned with evolving business and technology trends.Define, implement, and refine internal standards, workflows, and best practices to enhance operational efficiency and deliverables quality.Monitor team performance through metrics and reporting tools, ensuring objectives related to quality, delivery timelines, and resource management are met consistently.Promote Epiroc’s core values including integrity, inclusivity, and open communication within your team and broader corporate community.Required Qualifications And ExperienceBachelor’s degree in Mechanical Engineering, Automobile Engineering, or a closely related discipline.Minimum of 12 years of industrial experience specifically within mining, earthmoving, drilling equipment, or off-road vehicle sectors.Extensive experience in structured authoring, modular content development, and enterprise-level Content Management Systems delivering single-source publishing solutions.Proven expertise in technical documentation methodologies including topic-based authoring, minimalism in communication, DITA standards, and XML authoring tools such as XMetaL or Oxygen.Familiarity with Simplified Technical English to ensure clarity and global usability of documentation.Strong working knowledge of Adobe Creative Suite (InDesign), Teamcenter, and Schema ST4 for document management and production.Excellent analytical and problem-solving skills to translate complex technical and customer requirements into clear, actionable tasks.Demonstrated effective communication and leadership capabilities with experience managing multi-disciplinary teams in dynamic, results-driven environments.Desired Behaviors and CompetenciesHighly enthusiastic and responsible with meticulous attention to detail and the ability to excel in a fast-paced, pressure-driven environment.Exceptional interpersonal and communication skills to foster collaboration across diverse teams and stakeholders.Strong organizational and analytical skills combined with a goal-oriented and self-motivated mindset.Adaptable, open-minded, and receptive to new ideas, technologies, and working methods.Committed to continuous learning and professional development for oneself and the team.Why Join Us?This role offers a unique opportunity to take full ownership of the technical documentation lifecycle within a leading company in the mining industry. You will lead a talented team and be empowered to innovate documentation processes and technologies, contributing directly to product safety, usability, and customer satisfaction. Epiroc fosters an inclusive, values-driven culture where integrity, collaboration, and respect are paramount. Additionally, this position provides substantial opportunities for professional growth and skill enhancement aligned with industry advancements.About EpirocEpiroc is a global leader in mining and infrastructure equipment, dedicated to sustainable productivity and innovation. Our commitment to safety, ethics, and diversity creates a dynamic workplace where employees thrive and contribute to impactful projects that shape the future of mining technologies.Join us and be part of a culture that values your unique talents and supports your career journey.It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Mining

Posted 2 weeks, 6 days ago Apply Now →

Senior Technical Writer

Cloudera Remote
Linkedin (India)

Direct message the job poster from Cloudera Vaibhav Gupta Vaibhav Gupta Senior Talent Acquisition Advisor - APAC,EMEA @Cloudera | EX -Purestorage | Ex - Paytm Business Area: EngineeringSeniority Level:Mid-Senior levelJob Description:At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.Cloudera is looking for an experienced content developer who can create high-quality documentation, and contribute to the content within the product interface. The content you create is a key part of the user experience and enables our customers' success with Cloudera products and services. If you enjoy solving the puzzle of how to present complex, technical information, in a comprehensive, well organized, and easy to understand format, then this is the job and company for you.As the Senior Content Developer you will:Lead and plan the technical documentation strategy for a group of Cloudera products and/or platform componentsDrive content development and technical documentation initiatives of your designated teamWrite a variety of technical documents for Cloudera products and services, including installation guides, user guides, system administrator guides, how-to articles, tutorials, demo videos, and best practicesMulti-task and take on ad-hoc requests to handle documentation changes at short noticePartner with User Experience team to contribute directly to the textual content contained within the product user interface, ensuring workflows and concepts are clear and easy to understandCreate videos to assist end-users with their use of Cloudera products and componentsPartner with the internal tools team, product management, engineering team, and engineering program management to ensure your technical content is validated and published to Cloudera Documentation portal in a timely mannerWe’re excited about you if you have:Proficiency in written EnglishExcellent writing and editing skills. You must have 4 or more years of experience writing installation guides, user guides, system administrator guides, or run books for technical audiences such as database administrators, system administrators, or data cluster operatorsExperience using an XML/DITA authoring tool such as Oxygen XML for writing documentationExperience using GitHubKnowledge of typical IT or data cluster job tasks, or, better yet, experience doing themKnowledge of data warehousing technologies or use cases Excellent communication and teamwork skills, along with the ability to adapt to various methods of obtaining information from subject matter expertsAbility to be flexible and to adapt to changing responsibilities, situations, tools, and requirementsAbility to learn new technical subject matter quicklyAbility to work as a self-starter who can work in a fast-paced and collaborative work environment with minimal supervisionAbility to work across time zones with globally distributed teamsYou may also have:Experience documenting Cloud productsExperience with PythonExperience writing developer guides and sample applications.Experience documenting management applications such as Oracle Enterprise Manager, MySQL Enterprise Monitor, or VMWare vCenter.Experience documenting SQL productsExperience documenting security for enterprise-level softwareExperience using Linux (Red Hat Enterprise, Ubuntu, or SUSE)Experience documenting or using open source products.Experience creating videos for documenting products or interest and ability to learn howExperience working in an agile-style development environmentExperience working with AI tools to boost efficiency and productivityWriting samples and references are required.What you can expect from us:Generous PTO Policy Support work life balance with Unplugged DaysFlexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer TimeEmployee Resource GroupsEEO/VEVRAA Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Posted 2 weeks, 6 days ago Apply Now →

Technical Writer, Senior A

Blackbaud India Remote
Linkedin (India)

We’re looking for a curious, detail-oriented, and collaborative Senior Technical Writer to help create clear, intuitive content that empowers users and enhances their experience with our solutions. In this role, you will transform complex technical concepts and user stories into meaningful documentation that enables customers to achieve their goals with confidence. Working closely with product managers, software engineers, and user experience professionals, you will play a critical role in delivering high-quality content while embracing emerging AI technologies that improve efficiency, consistency, and innovation. This is an opportunity to expand what’s possible for purpose-driven organizations by creating resources that help users maximize their impact.What You'll Do Create and maintain user-focused technical documentation, including online help, tutorials, release communications, and product guidance using MadCap Flare. Leverage AI-assisted authoring tools to improve documentation quality, streamline content development, and drive continuous innovation in content operations. Partner with cross-functional teams to gather information, understand product enhancements, and ensure documentation aligns with customer needs and product objectives. Translate well-defined user stories, requirements, and technical specifications into clear, structured, and accessible content. Manage documentation deliverables within Azure DevOps while maintaining content quality, accuracy, and consistency across multiple product areas. Use Azure Storage Explorer to access, organize, and maintain user-facing content while supporting effective content governance practices. Contribute to documentation standards, peer reviews, and knowledge-sharing initiatives, while providing guidance and mentorship to less experienced writers when needed.What You'll Bring 5+ years of professional technical writing experience, including experience operating in a senior-level or lead contributor capacity. Expertise in MadCap Flare and structured authoring methodologies, with a strong background in developing software or product documentation. Knowledge of AI-assisted writing tools, content optimization practices, Azure DevOps, and Azure Storage Explorer. Strong ability to interpret user stories, business requirements, and technical specifications and translate them into clear, audience-focused documentation. Exceptional written and verbal communication skills, strong editing capabilities, and a demonstrated commitment to accuracy, consistency, and quality. Experience working in Agile environments, with familiarity in software development, cloud technologies, instructional design, or user education preferred. Proven ability to manage multiple priorities independently while collaborating effectively with cross-functional teams in a fast-paced environment.Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Posted 2 weeks, 6 days ago Apply Now →

Technical Writer

Camunda Remote
Linkedin (South Africa)

Register Here!Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.About The RoleAs a Technical Writer at Camunda, you'll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You'll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and closely aligned with the product experience. This is a hands-on role where you'll become a subject matter expert, directly shaping the developer journey through high-impact content across the Camunda platform. Beyond content, you'll help maintain and configure the infrastructure that keeps our documentation running smoothly. You'll join a collaborative, mission-driven team focused on helping developers become productive with Camunda technologies quickly and joyfully. Developers with technical writing experience are encouraged to apply.What You’ll Be DoingOwn and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development.Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs.Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies.Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate.Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights.Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.Help maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable.What You Bring3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts.Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products).Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation.Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners.Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment.Ability and/or willingness to use our productNice-to-havesExperience maintaining, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus.Software engineering experience, or proficiency with one or more programming languages.Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use.This role is an existing vacancy#C1 #USEASTCompensationWhat We Have to Offer:We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:United States: $102,300.00 to $164,900.00United Kingdom: £64,200.00 to £105,600.00Singapore: S$127,000.00 to S$190,500.00Canada: C$108,600.00 to C$178,600.00If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).Benefits & PerksWe invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @camunda.com. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Posted 2 weeks, 6 days ago Apply Now →

Junior Developer Relations Advocate

Tyk Remote
Linkedin (UK)

Who are Tyk, and what do we do?The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London – UK, London – Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.Total flexibility, default remote, radical responsibilityWe offer unlimited paid holidays and remote working from anywhere in the world, for everyone. Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier.If this sounds like an environment that you believe could work for you then read on to find out more.The role:We want developers to recommend Tyk to their companies without being asked – and this role is central to that.We’re looking for a Junior Developer Advocate to build Tyk’s presence in the communities where developers are already talking about API management, AI, AI governance, and modern infrastructure. This isn’t a polished marketing role. It’s a platform-building role for someone early in their career who will roll up their sleeves, learn things in public, create content as they go, and show up at the meetups and conferences where real practitioners gather. We fund the travel and the stages; you build a real personal profile in the API and AI space.You’ll be writing, recording, talking, and travelling across Europe. You’ll cover the topics developers actually care about – API management, AI and API governance, observability, real implementation stories – and grow into a recognisable, trusted voice in the space. We’ll invest in your profile as much as Tyk’s, because we think they’re the same thing.This is a genuine learning opportunity and a strong foundation for a career in developer relations. If you’re looking for a stable content treadmill, this isn’t it. If you’re hungry, happy to earn your reputation at a scrappy, fast-moving startup, and want to become a known name in the developer community – keep reading.What you’ll be responsible for:Create contentProduce regular written and video content on API management, AI and API governance, observability, and real customer implementation stories.Publish hands-on tutorials, how-tos, and ecosystem guides that enable developers to find the solutions they are looking for (think Kubernetes, OpenTelemetry, OAS, GraphQL, MCP and the AI/API intersection).Learn in public – share what you’re figuring out as you go, rough edges and all.Show up in the communityAttend and speak at developer meetups and conferences across Europe, growing Tyk’s visibility and goodwill through authentic, in-person engagement.Be a genuine, friendly presence in developer communities online and off – the kind people trust because you’re real, not polished.Feed community insight back into our product and marketing teams.Own developer marketing channelsTake ownership of specific developer marketing channels (for example, our YouTube, blog, or community spaces like Reddit) – you’ll run them, grow them, and be accountable for them.Experiment, measure what’s working, and aren’t afraid to try things that might not.What we’re looking for:Above all, the right attitude: enthusiastic, hungry to learn, a great communicator, and not afraid to try things and put your work out into the world.Enough technical grounding to read code, understand architecture, and get your hands dirty — however you learned it. A CS degree is welcome but not required.Some experience creating content – writing, video, or talks – even if it’s personal projects or university work.Comfortable speaking to small groups; meetups and community events should excite you, not fill you with dread.A creator’s instinct – you want to make things and share them.Genuine curiosity about APIs, AI, AI governance, and where the infrastructure space is heading.Happy to travel regularly across Europe as part of the role.Self-directed and energized by a small, fast-moving team.AI-native: you use AI regularly and know the difference between AI-assisted and AI slop.Nice to haveAn existing presence in developer communities – a blog, YouTube channel, GitHub, or a talk or two.Hands-on experience with Kubernetes, observability tooling, or CI/CD pipelines.Familiarity with API management concepts.Why you should join us:Everyone has unlimited paid holiday.We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.Employee share schemeGenerous maternity and paternity leaveCompany retreatsWe all share the same vision – we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? – to make what we do even better!It’s ok to screw upWe’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones – so try it, at least we can say we have.The only stupid idea, is the untested oneIt’s in our DNA – starting a business with founders 12 hours apart, giving our gateway away for free – sure, we did that, and we’d do it again.Trust starts with you – make it countTrust is a two-way street – instil it from day one.Assume best intentWe have each other’s back – we’re all on the same team. Think before you speak or act.Make things, betterAlways try to leave things better than when you found them – change is constant, inevitable and embraced! Be that change we want to see.What’s it like to work here?! check it out: https://tyk.io/worklife/Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.You can see more about us here https://tyk.io Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing Industries Software Development

Posted 2 weeks, 6 days ago Apply Now →

EHS Instructional Design Senior Analyst

Vertiv Remote
Linkedin (Philippines)

Job DescriptionJoin a High-Performance Culture That Drives Innovation and ExcellenceAt Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.Why Vertiv?High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward. Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture. Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. Position SummaryThe Instructional Designer develops engaging in-person and digital learning materials for Environmental Health and Safety (EHS) training programs for Vertiv Services and Manufacturing. This role creates training content that promotes workplace safety for regional and global audiences.ResponsibilitiesDevelop engaging eLearning modules using Articulate 360 (Storyline, Rise) Create instructor-led training materials including PowerPoint presentations with voice over, facilitation guides, participant guides, and assessmentsDevelop job aids, reference guides, and flyersProduce or edit video content Update training content as needed to align with company and safety policies and proceduresParticipate in design reviews and incorporate feedback to improve training materialsCollaborate with EHS subject matter experts and Training Program ManagerMaintain consistent formatting, branding, and versioning in training materialsQualificationsBachelor’s degree in Instructional Design, Education, or a related field3-5 years of professional experience developing technical in-person and eLearning materials, preferably for Environmental Health and SafetyKnowledge of Environmental Health and Safety standards and regulations Experience using eLearning authoring tools (Articulate 360 (Storyline, Rise)) Experience with video creating and editing tools such as Camtasia, Vyond, and Premiere is a plusStrong communication, collaboration, and project management skillsKnowledge of adult learning theory models (ADDIE)Fluent in English (reading, writing, and speaking)PHYSICAL DEMANDSExtended Computer Use: Creating and editing learning content may require long periods of sitting and continuous use of keyboard, mouse, and multiple monitors.Facility Site Visit (If required): If creation of learning materials requires a visit to a site, there may be extended periods of standing or walking and occasional lifting and/or carrying of training materials, equipment, or supplies.Use of PPE: If creation of learning materials requires a visit to a site, the required PPE for that site must be worn (Hard hat, safety glasses, hearing protection, steel-toed boots, etc.).ENVIRONMENTAL DEMANDSNoise Level: Moderate office noise (phones, conversations, and office equipment). May be noisier if visiting facility. Hearing protection may be required if visiting site.Environment: 100% on-site/in-officeHours adjusted for some alignment with Eastern Time business hoursTime Travel Required10%The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIESCustomer FocusOperational ExcellenceHigh-Performance CultureInnovationFinancial StrengthOUR BEHAVIORSOwn ItAct With UrgencyFoster a Customer-First MindsetThink Big and ExecuteLead by ExampleDrive Continuous ImprovementLearn and Seek Out DevelopmentAbout UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.OUR STRATEGIC PRIORITIES High-Performance Culture Customer Focus Operational Excellence Innovation Financial StrengthVERTIV BEHAVIORS Own it Act with urgency Foster a customer-first mindset Think big and execute Lead by example Drive continuous improvement Learn and seek out development Promote transparent & open communicationAbout VertivVertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.Equal Opportunity EmployerVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Appliances, Electrical, and Electronics Manufacturing

Posted 2 weeks, 6 days ago Apply Now →

Senior Manager, Content Strategy & SEO | Hybrid

Coronis Health Philippines Remote
Linkedin (Philippines)

Direct message the job poster from Coronis Health Philippines Roceel Blanco Roceel Blanco Hiring Healthcare Professionals : Medical Coders | Clinical Roles Position Overview:This role owns organic search performance and the health of the company website — auditing and optimizing what exists, requesting new content to close gaps, and structuring everything for organic and AI-driven discoverability.Key Responsibilities:Auditing and scoring existing content against SEO/AEO performance criteria, and building a prioritized backlog for what gets optimized, updated, or retiredIdentifying content gaps based on performance data and requesting new content from Product Marketing and Creative to fill themStructuring both new and existing content for organic and AI-driven discoverabilityOwning the technical relationship with the external development team on the website platform, technical SEO implementation, and the analytics infrastructure tying GA4, Adwords, and Search Console togetherBuilding reporting and analysis from integrated performance data to continuously tune content and SEO decisions, rather than treating optimization as a one-time projectManaging the website support and maintenance function to ensure ongoing technical site healthQualifications:5–8+ years of experience in SEO, content strategy, or organic growthDemonstrated experience auditing and optimizing content at scale against defined SEO/AEO performance criteriaExperience identifying content gaps and opportunities from performance data, and translating them into clear content requests or briefsStrong technical SEO fluency, including ability to work directly with a development team on implementationExperience working with analytics platforms (GA4, Search Console, and similar) to tie performance data to content decisionsStrong written and verbal English communication skills, given regular cross-functional work with US-based teamsWillingness to maintain working hours that overlap meaningfully with US-based teams for regular collaboration and meetingsMust be willing to work in a hybrid work setup and on a mid-shift schedule. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Hospitals and Health Care

Posted 2 weeks, 6 days ago Apply Now →

Knowledge Base Authors

IBM Remote
Linkedin (Philippines)

IntroductionA career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.Your Role And ResponsibilitiesKey Job Elements Include: Manage the end‑to‑end content creation, editing, publishing, and maintenance process for the telecom knowledge base Partner with SMEs, training, and operations teams to ensure content accuracy and alignment with business priorities Proof, edit, and finalize knowledge articles, workflows, procedures, and troubleshooting guides Own the content review and approval process, ensuring consistency, grammar, formatting, and style Monitor usage data to recommend content improvements Maintain content quality standards, templates, and version control Manage the backlog of content requests and ensure timely completion Participate in production meetings and development sprints Support continuous improvement initiatives related to content optimization and user experiencePreferred EducationBachelor's DegreeRequired Technical And Professional Expertise Excellent writing, editing, grammar, and language skills Strong organizational and time management abilities Effective interpersonal and collaboration skills Ability to manage multiple content streams simultaneously Expert PC skills (Word, PowerPoint, Excel) Strong attention to detail and commitment to quality Ability to interact effectively with employees at all organizational levelsRequired Two years of college or equivalent experience in writing, communications, or technical trainingPreferred Technical And Professional ExperiencePreferred Behaviors: Focused, enthusiastic, and flexible Creative thinker with ability to simplify complex information Ability to work independently or within a team Comfortable working under deadline pressure and shifting prioritiesPreferred Experience Telecom or contact center content development experience Experience with knowledge‑base publishing systems or content management toolsPreferred BA/BS degree in Technical Writing, Communications, Business, or a related field Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Posted 2 weeks, 6 days ago Apply Now →

AI Learning Experience Designer (AI-LXD)

Samsara Remote - US
Greenhouse (South Africa)

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;"><strong>Who we are</strong></span></p> <p><span style="font-weight: 300; font-family: arial, helvetica, sans-serif;">Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.</span></p> <p><span style="font-weight: 300; font-family: arial, helvetica, sans-serif;">Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.</span></p></div><p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>About the role:</strong></p> <p>We're looking for an AI Learning Experience Designer (AI-LXD) to build the next generation of enablement experiences. <br>In this role, you'll design AI-powered learning journeys, performance support tools, knowledge experiences, and dynamic enablement programs that help employees find information, build skills, and apply knowledge in the flow of work. You'll partner with enablement leaders, product marketing, subject matter experts, and AI platform teams to transform complex information into personalized, scalable learning experiences. This role combines instructional design, AI-enabled content development, knowledge management, user experience design, and data-driven optimization.</p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>This is a remote position open to candidates residing in the US </strong><strong><u>except </u></strong><strong>Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.  </strong></p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"> </p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>You should apply if:</strong></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><strong>You want to impact the industries that run our world:</strong> Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.</li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><strong>You are the architect of your own career:</strong> If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.</li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><strong>You’re energized by our opportunity:</strong> The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.</li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><strong>You want to be with the best: </strong>At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.</li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>In this role, you will:</strong> </p> <ul> <li>Design AI-powered learning experiences that improve knowledge retention, accelerate skill development, and drive employee performance.</li> <li>Design and develop personalized learning journeys that adapt to learner needs and support employees throughout their onboarding and career journeys.</li> <li>Build dynamic knowledge experiences by transforming static content into searchable, AI-enabled knowledge assets.</li> <li>Create learning assets across multiple formats, including e-learning modules, instructor-led training materials, videos, knowledge articles, playbooks, assessments, simulations, job aids, and interactive learning experiences.</li> <li>Use AI to accelerate content development by generating, transforming, refining, and maintaining learning content at scale.</li> <li>Create AI-generated simulations, practice scenarios, coaching prompts, assessments, and reinforcement activities.</li> <li>Design learning experiences that support employees both during formal learning and in the flow of work.</li> <li>Partner with enablement leaders, sales leaders, product marketing, enablement business partners, and subject matter experts to identify learning needs and translate them into scalable learning solutions.</li> <li>Apply instructional design principles and adult learning methodologies to create engaging, effective, and measurable learning experiences.</li> <li>Measure learning effectiveness using learner engagement, adoption, search behavior, knowledge utilization, and business performance data.</li> <li>Continuously optimize learning experiences based on analytics, user feedback, and changing business needs.</li> <li>Champion and model Samsara's operating principles while contributing to a collaborative, high-performing enablement organization.</li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>Minimum requirements for the role:</strong></p> <ul> <li>Demonstrated experience building with AI to design, develop, and scale learning experiences, including AI-assisted content creation, prompt engineering, content transformation, and workflow optimization.</li> <li>5+ years of experience in instructional design, learning experience design, sales enablement, knowledge management, or a related field.</li> <li>3+ years of experience designing and developing learning programs and enablement content for sales, customer success, partner, or other customer-facing organizations.</li> <li>Demonstrated experience creating scalable learning experiences across multiple delivery formats, including digital, virtual, instructor-led, and in-the-flow-of-work learning.</li> <li>Experience creating AI-generated learning assets, including simulations, assessments, role-play scenarios, coaching activities, and performance support resources.</li> <li>Experience creating and maintaining knowledge assets, including playbooks, job aids, knowledge articles, learning pathways, and performance support resources.</li> <li>Experience translating business priorities, performance gaps, and stakeholder requirements into scalable learning solutions.</li> <li>Experience using learning technologies and content development tools such as Articulate, Absorb (LMS), Showpad (CMS), Jira, AI-assisted content development tools, and knowledge management systems.</li> <li>Strong project management skills, including the ability to manage multiple projects and competing priorities simultaneously.</li> <li>Experience measuring learning effectiveness and using learner engagement, adoption, and business performance data to continuously improve learning experiences.</li> <li>Excellent written and verbal communication skills, including the ability to simplify complex concepts and transform them into engaging, actionable learning experiences.</li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>An ideal candidate also has:</strong></p> <ul> <li>Experience working in a high-growth, fast-paced SaaS or technology company.</li> <li>Familiarity with adult learning theory and instructional design frameworks such as ADDIE, SAM, or similar methodologies.</li> <li>Experience designing conversational learning experiences and AI-enabled performance support solutions.</li> <li>Experience with information architecture, content strategy, or knowledge management.</li> <li>Experience partnering cross-functionally with Sales, Customer Success, Product Marketing, Revenue Operations, and Enablement teams.</li> <li>Experience supporting a knowledge management ecosystem and maintaining large content repositories.</li> <li>A track record of experimenting with emerging technologies and applying innovative approaches to learning design.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;">The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.</span></p></div><div class="title">Annual Base Salary</div><div class="pay-range"><span>$108,587.50</span><span class="divider">—</span><span>$146,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Total Rewards</strong></p> <p>At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why <a href="https://www.samsara.com/company/careers/benefits">our rewards</a> are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.</p> <p>Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.</p> <p><strong>Flexible Working </strong></p> <p><span style="font-weight: 400;">At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.</span></p> <p><strong>Belonging at Samsara</strong></p> <p>At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.</p> <p><strong>Accommodations </strong></p> <p>Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email <a href="mailto:accessibleinterviewing@samsara.com">accessibleinterviewing@samsara.com</a> or <a href="https://forms.gle/DrM6DFQUiSgfPtCVA">click here</a> if you require any reasonable accommodations throughout the recruiting process.</p> <p><strong>Our Commitment to Authenticity</strong></p> <p>We use <a href="https://hiretofu.com/privacyPolicy">Tofu</a>, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s <a href="https://www.samsara.com/legal/candidate-privacy-notice">Candidate Privacy Notice</a> for more information.</p> <p><strong>Fraudulent Employment Offers</strong></p> <p>Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our <a href="https://samsara.com/blog/avoiding-fake-job-offers">blog post here</a>.</p></div>

Posted 2 weeks, 6 days ago Apply Now →

Business Administration (MBA) - AI Content Specialist

Alignerr Remote
Linkedin (New Zealand)

About The RoleWhat if your MBA could directly influence how AI advises the next generation of business leaders? We're looking for Business Administration experts to help train and evaluate cutting-edge AI models on the topics that matter most in the executive world — corporate finance, market strategy, operations, and organizational behavior.This is a fully remote, flexible contract role. No prior AI experience needed — just deep business acumen, sharp analytical thinking, and a commitment to intellectual rigor.Organization: AlignerrType: Hourly ContractLocation: RemoteCommitment: 10–40 hours/weekWhat You'll DoDesign Complex Business Challenges — Craft advanced case studies and quantitative problems spanning DCF valuation, market entry strategy, supply chain bottlenecks, cap table modeling, and moreAuthor Gold-Standard Solutions — Write rigorous, step-by-step responses — including financial statements, strategic frameworks (4Ps, Porter's Five Forces, 5Cs), and executive-level rationales — that serve as the benchmark for AI trainingAudit AI-Generated Business Content — Evaluate AI-produced business plans, financial forecasts, and case analyses for logical consistency, mathematical accuracy, and adherence to professional standardsSharpen AI Reasoning — Identify and document flaws in AI reasoning, such as ignoring sunk costs, miscalculating WACC, or failing to account for macroeconomic variables, and provide structured, actionable feedbackWork Independently and Asynchronously — Complete task-based assignments on your own schedule, at your own paceWho You AreHolder of a Master of Business Administration (MBA) from an accredited institutionStrong foundational expertise in at least two core business domains: Finance, Marketing, Operations, or Strategic ManagementAble to synthesize complex data into clear, executive-style summaries and professional recommendationsHighly precise when reviewing financial formulas, data interpretation, and the structural integrity of business argumentsSelf-motivated and reliable when working independentlyNo prior AI or tech experience requiredNice to HavePrior experience in management consulting, investment banking, or corporate strategyBackground in data annotation, data quality, or content evaluation workflowsProficiency in data-driven decision tools such as Excel modeling, Tableau, or SQLFamiliarity with AI tools or language model evaluation as an end userWhy Join UsWork on cutting-edge AI projects alongside world-leading research labsFully remote and flexible — work when and where it suits youFreelance autonomy with the structure of meaningful, task-based workMake a direct, tangible impact on how AI reasons through real-world business problemsPotential for ongoing work and contract extension as new projects launch Show more Show less Seniority level Entry level Employment type Contract Job function Administrative Industries Technology, Information and Internet

Posted 2 weeks, 6 days ago Apply Now →

Change Your Password

Choose a new password (at least 8 characters, with uppercase, lowercase, a number, and a special character).
Note: changing your password will log you out of all active sessions.