Cloud Documentation Jobs

Staff Technical Writer

Okta • Bengaluru, India

Greenhouse (India)

<div class="content-intro">Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</div>Okta is seeking a Staff Technical Writer to lead documentation for major product launches, spanning both <a href="http://developer.okta.com">developer.okta.com</a> (APIs, SDKs, integration guides) and the <a href="http://help.okta.com">help.okta.com</a> (admin/product guides).&nbsp; Reporting to the Manager of Technical Documentation, you'll quickly ramp up on the team’s guidelines and processes and set expectations with cross-functional partners on documentation deliverables. &nbsp; Location: Bengaluru, Karnataka, India Work Mode: Hybrid (minimum of 2 days onsite/week) Note: Requires an in-person meeting with the Hiring Manager at our Bengaluru office following the final rounds. Onboarding requires in-person travelling to our Bengaluru office. <h2>What you'll be doing</h2> <ul> <li>Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team.</li> <li>Prioritize documentation work across concurrent initiatives to meet release dates.</li> <li>Create end-to-end feature documentation for multiple engineering teams. These include <a href="http://developer.okta.com">developer content </a>(API references and SDK/CLI/Terraform guides) and <a href="http://help.okta.com">admin/product content</a> (feature and configuration guides).</li> <li>Develop comprehensive product expertise through hands-on engagement to ensure documentation accuracy and alignment with customer workflows.</li> <li>Become an expert in the Information Development team’s guidelines, processes, and tools.</li> <li>Identify scope for improvement and suggest enhancements, including the use of Generative AI tools to increase productivity.</li> <li>Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.</li> </ul> <h2>Minimum knowledge, skills, and abilities</h2> <ul> <li>7+ years writing documentation for Cloud or Enterprise products.</li> <li>Tools/Technologies: Oxygen XML Author, VS Code, Acrolinx, Git/GitHub, Jira, and Confluence.</li> </ul> Framework: DITA, Markdown, OpenAPI, and API publishing platforms. <ul> <li>AI Tools: Hands-on experience with Generative AI tools to enhance documentation quality and workflow productivity.</li> <li>Security/IAM domain knowledge (Okta or similar IDaaS).</li> </ul> <ul> <li>Track record of leading the documentation efforts independently for a launch.</li> <li>Strong technical fluency to read code and API specs and validate content firsthand.</li> <li>Experience writing for Developers, such as SDK, CLI, or API reference guides.</li> <li>Comfortable prioritizing and negotiating scope or timelines with stakeholders.</li> </ul> <ul> <li>Self-starter and a strong communicator (both verbal and written).</li> <li>Experience working with team members across different timezones.</li> <li>A team player who enjoys collaborating with different stakeholders.</li> <li>Experience working in a fast-paced, agile environment.</li> </ul> <h2>Desired knowledge</h2> <ul> <li>Familiarity with localization and translation best practices.</li> <li>Working knowledge of HTML, CSS, and JavaScript.</li> </ul> &nbsp; <h2>Education</h2> <ul> <li>Bachelor, Diploma or Masters degree in Technical Communications, Information Systems, or a related technical field, and equivalent work experience, is required for this role.</li> </ul> #LI-Hybrid #P25446 <div class="content-conclusion">The Okta Experience <ul> <li><a href="http://rewards.okta.com">Supporting Your Well-Being</a>&nbsp;</li> <li><a href="https://www.okta.com/company/okta-for-good/">Driving Social Impact&nbsp;</a></li> <li><a href="https://www.okta.com/company/talent-connection-community/">Developing Talent and Fostering Connection + Community</a></li> </ul> We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please&nbsp;<a href="https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit">use this Form</a> to request an accommodation. Notice for New York City Applicants &amp; Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please&nbsp;<a href="https://talent.okta.com/new-york-city-aedt-notice.html">click here</a> to view our full NYC AEDT Notice.</div>

Posted 2 weeks, 5 days ago Apply Now →

Senior Technical Writer

Okta • Bengaluru, India

Greenhouse (India)

<div class="content-intro">Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</div>Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content. Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners&nbsp; to adopt, integrate, and deploy our solutions successfully. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! &nbsp; Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." &nbsp; What you’ll be doing <ul> <li>Design, develop, edit, and deliver accurate and effective developer documentation for Okta products.</li> <li>Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.</li> <li>Follow our documentation guidelines to produce high quality documentation.</li> <li>Prioritize projects when working with multiple engineering teams.</li> <li>Collaborate with developers to review API documentation.</li> <li>Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.</li> </ul> &nbsp; What you’ll bring to the role <ul> <li>Minimum 4 years relevant experience writing documentation for Cloud or Enterprise products.</li> <li>Bachelor’s degree or certificate in Technical Writing is preferred.</li> <li>Self-starter who thrives in a fast-paced environment.</li> <li>Excellent written and verbal communication skills.</li> <li>Experience writing SDK, CLI, or developer tools documentation.</li> <li>Experience writing developer documentation and release notes.</li> <li>Experience with Markdown, Visual Studio Code, Acrolinx, and source code control tools such as Git and GitHub.</li> <li>Familiarity working with Jira and Confluence.</li> <li>Good collaboration skills with the writers and cross-functional teams.</li> </ul> &nbsp; And extra credit if you have experience in any of the following! <ul> <li>Strong ability to understand the application of security products in the real world and produce use case-based content.</li> <li>Knowledge of Okta or similar identity and access management solutions.</li> <li>Experience with DITA, OpenAPI, and any API management and publishing platform.</li> <li>Experience working in an Agile environment.</li> </ul> Education: A Bachelor’s degree in Engineering, Information Systems, Technical Communications, or a related technical field. #LI-Hybrid #P22406<div class="content-conclusion">The Okta Experience <ul> <li><a href="http://rewards.okta.com">Supporting Your Well-Being</a>&nbsp;</li> <li><a href="https://www.okta.com/company/okta-for-good/">Driving Social Impact&nbsp;</a></li> <li><a href="https://www.okta.com/company/talent-connection-community/">Developing Talent and Fostering Connection + Community</a></li> </ul> We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please&nbsp;<a href="https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit">use this Form</a> to request an accommodation. Notice for New York City Applicants &amp; Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please&nbsp;<a href="https://talent.okta.com/new-york-city-aedt-notice.html">click here</a> to view our full NYC AEDT Notice.</div>

Posted 2 weeks, 5 days ago Apply Now →

Technical Author (multiple roles and seniority levels)

Canonical • Home based - Worldwide

Greenhouse (Remote)

Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical. We are building documentation capacity at scale. We have dozens of positions available, for teams and products across the organisation, at all levels from Graduate to Senior Staff. All applications and candidates are handled through this one entry-point.&nbsp; To improve your chances of success in this application, read our advice on <a href="https://canonical.com/blog/how-to-get-a-job-at-canonical">how to get a job at Canonical</a>. These are not traditional technical writer roles. As a Technical Author, you will lead the documentation efforts of a Canonical team, in engineering, business operations or another part of the company.&nbsp; You will combine excellence in technical communication with subject-matter expertise and the ability to collaborate with colleagues across the organisation. Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority, contributing to&nbsp;<a href="https://canonical.com/documentation">documentation practice</a> as a first-class engineering and business discipline. You will work with the <a href="https://diataxis.fr/">Diátaxis approach to documentation</a> and help elevate standards of technical writing through attention to theory and practice. <h3>The role of a Technical Author</h3> A product-focused Technical Author is a member of a product engineering team, typically focused on a product or family of products. In this role you'll help the team develop documentation that serves the needs of the product's users. You will have responsibility for&nbsp; the quality of the user experience with the product, and will contribute towards the long-term success of the project itself. A customer-focused Technical Author works in a team such as Field Engineering, Customer Success or Support, dealing with users of complex suites of Canonical software products, sometimes deployed in custom configurations. In this role you’ll take a responsive approach to software documentation problems and develop a strong understanding of how products work together and are used in the real world.&nbsp;&nbsp;&nbsp; An operations-focused Technical Author is part of a business team, for example Legal, HR or Talent. An important part of this work is to maintain internal documentation, such as employee handbooks. In this role you will help develop and improve materials that hundreds of colleagues rely on daily, and define patterns of business communication for a rapidly-growing organisation. <a href="https://canonical.com/documentation/open-roles">Some open technical author roles at Canonical</a> You’ll have a chance to tell us your preferred focus, and we'll work with you to find the right seniority level and team for you. Whatever your focus, you will also be a part of Canonical's documentation practice team, that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community. Location: These are fully remote roles, open to candidates across the globe.&nbsp; <h3>As a Technical Author you will</h3> <ul> <li>Create, maintain and improve software and other documentation</li> <li>Work with your team members, to help them make effective documentation contributions</li> <li>Influence the development of Canonical products and services, as an expert user who has important opinions about function and design</li> <li>Engage with user communities to ensure that our documentation meets their needs&nbsp;</li> <li>Encourage and support community engagement in and contribution to documentation</li> <li>Help standardise the structure, presentation, style and language of content across products</li> <li>Collaborate with documentation peers to advance the state of the art in documentation at Canonical</li> <li>Challenge and advance documentation understanding and best-practice, as part of a disciplinary team&nbsp;</li> </ul> <h3>A strong candidate</h3> <ul> <li>Is an excellent collaborator and communicator</li> <li>Cares deeply about functional written communication</li> <li>Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation</li> <li>Has a record of community engagement, in open-source software, documentation, research or other disciplines</li> <li>Is sympathetic to the needs and challenges of open-source software and its communities</li> <li>Demonstrates technical curiosity, and is fascinated by software technology and its challenges</li> <li>Has demonstrable documentation skills, insight and enthusiasm</li> <li>Has experience of software development contexts</li> <li>Is familiar with: Linux, working on the command line, Git, Sphinx, reStructuredText</li> <li>Holds a BSc/BA degree or equivalent</li> <li>Is able to travel twice a year for up to two weeks for events</li> </ul> <h3>Nice-to-have skills</h3> <ul> <li>Deep technical domain knowledge</li> <li>Open-source community leadership and management</li> <li>User-experience, interaction or visual design</li> </ul> <h3>What we offer you</h3> We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. <ul> <li>Distributed work environment with twice-yearly team sprints in person</li> <li>Personal learning and development budget of USD 2,000 per year</li> <li>Annual compensation review</li> <li>Recognition rewards</li> <li>Annual holiday leave</li> <li>Maternity and paternity leave</li> <li>Employee Assistance Programme</li> <li>Opportunity to travel to new locations to meet colleagues</li> <li>Priority Pass, and travel upgrades for long haul company events</li> </ul> <h3>About Canonical</h3> Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. <h3>Canonical is an equal opportunity employer</h3> We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.<a href="https://canonical.com/careers/diversity/identity"> Whatever your identity, we will give your application fair consideration</a>. #LI-remote

Posted 2 weeks, 5 days ago Apply Now →

Developer Relations Engineer

Canonical • Home Based - APAC; Home based - EMEA

Greenhouse (Remote)

As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises. We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities. A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation. To improve your chances of success in this application, read our advice on <a href="https://canonical.com/blog/how-to-get-a-job-at-canonical">how to get a job at Canonical</a>. Location: we are building our initial DevRel team in Europe, Middle East, African and American time zones <h2>What your day will look like</h2> In a typical day, a developer relations engineer might: <ul> <li>take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise</li> <li>maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more</li> <li>work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches&nbsp;</li> <li>help solve specific technical problems that users or colleagues have identified&nbsp;</li> <li>contribute to technical documentation to ensure that developer users' needs are met there</li> <li>work on technical articles, presentations or workshops&nbsp;</li> <li>identify new opportunities and directions for improvement in the developer experience we provide</li> <li>present at conferences, meetups or technical events</li> </ul> <h2>What we are looking for in you</h2> A strong candidate <ul> <li>is a programmer or developer with a demonstrable passion for and engagement in open-source software</li> <li>has worked with real-world challenges developing and deploying software using Linux</li> <li>has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)</li> <li>understands current software packing issues and trends in the Linux ecosystem&nbsp;</li> <li>has been a contributor to open-source communities, software and documentation</li> <li>is an engaging, vivacious speaker and presenter</li> <li>can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding</li> <li>builds trust, relationships and confidence</li> <li>is willing to travel globally twice a year for company events, as well as to upstream and partner events</li> </ul> <h2>Additional skills that you might also bring</h2> <ul> <li>previous experience in a developer advocacy or community role</li> <li>in-depth familiarity with Ubuntu and the Canonical ecosystem of products</li> </ul> &nbsp; <h2>What we offer you</h2> We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. <ul> <li>Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!</li> <li>Personal learning and development budget of USD 2,000 per year</li> <li>Annual compensation review</li> <li>Recognition rewards</li> <li>Annual holiday leave</li> <li>Maternity and paternity leave</li> <li>Employee Assistance Programme</li> <li>Opportunity to travel to new locations to meet colleagues from your team and others</li> <li>Priority Pass for travel and travel upgrades for long haul company events</li> </ul> <h2>About Canonical</h2> Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. <h2>Canonical is an equal opportunity employer</h2> We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.<a href="https://canonical.com/careers/diversity/identity"> Whatever your identity, we will give your application fair consideration.</a> #LI-remote&nbsp; &nbsp;

Posted 2 weeks, 5 days ago Apply Now →

Staff Technical Writer

Fivetran • Bangalore, India

Greenhouse (India)

<div class="content-intro">From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</div>About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About The Role We are looking for a passionate and motivated&nbsp;Staff Technical Writer to join our Product Documentation team as we support the company in achieving top-priority objectives &amp; key results Documentation at dbt is both a community asset and a foundational product surface. The Documentation team accelerates product adoption and user success by helping data practitioners learn, explore, and confidently use dbt. We operate using a docs-as-code and docs-as-a-product approach within an open-source model, partnering closely with Engineering, Product, Developer Experience, and customer-facing teams. By balancing deep product knowledge with a beginner’s lens, we not only create accurate, easy-to-read documentation for humans and bots alike, but also surface insights that drive product improvements. In this role, you’ll help new users reach their “a-ha” moment faster, support experienced practitioners as they expand into new areas of the ecosystem, and uphold the clarity, accuracy, and trust that our community depends on. If you are looking for an exciting opportunity at a collaborative, dynamic and fast-growing company, this role could be for you! What You'll Do New feature writing for Product - 45% <ul> <li style="font-size: 10pt;">Consistently creates effective docs plans for new feature writing projects</li> <li style="font-size: 10pt;">Starts conversations in key places, and involves stakeholders to keep everyone well-informed and focused on a world-class customer experience</li> <li style="font-size: 10pt;">Raises issues or suggests improvements to new features that advocate for user needs</li> </ul> Docs projects writing - 20% <ul> <li style="font-size: 10pt;">Identifies and advocates for medium to large docs projects</li> <li style="font-size: 10pt;">Mentors less-senior writers on how to manage their time spent in docs-driven projects alongside new feature ships</li> <li style="font-size: 10pt;">Independently prioritizes the highest impact work beyond new feature ships</li> </ul> Addressing ongoing issues - 20% <ul> <li style="font-size: 10pt;">Independently troubleshoots issue requests, and helps less-senior writers learn how to do the same</li> <li style="font-size: 10pt;">Has a solid understanding of when a swathe of issues can be folded into a larger content strategy improvement project instead of addressing each issue singularly</li> <li style="font-size: 10pt;">Independently notices overarching issues in our docs and figures out how to address them</li> <li style="font-size: 10pt;">Focuses on more complex issues, while analyzing data across multiple dimensions to evaluate solutions and drive decisions</li> <li style="font-size: 10pt;">Triages and reviews open source PRs and issues, and alerts the team when these are piling up</li> </ul> Peer reviewing - 15% <ul> <li style="font-size: 10pt;">Provides and explains their insightful and compassionate editorial and technical feedback when reviewing the work of peers</li> <li style="font-size: 10pt;">When providing feedback, consistently notices gaps in pages outside of the pages contained in the pull request they’re reviewing. They evaluate the problem being solved instead of just the pages being submitted for review.</li> <li style="font-size: 10pt;">Gains agreement, consolidates differing opinions, and enables team to move forward</li> <li style="font-size: 10pt;">Reviews are consistently centered around clarifying the experience for users</li> </ul> Skills We're Looking For Required: <ul> <li style="font-size: 10pt;">Minimum 5 years writing technical documentation for developer tools, including a solid understanding of version control and single-sourcing content, and experience managing documentation systems.</li> <li style="font-size: 10pt;">Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way.</li> <li style="font-size: 10pt;">Ability to compassionately give and receive editorial and technical feedback.</li> <li style="font-size: 10pt;">Communicate clearly and concisely, especially when working asynchronously or with a distributed team.</li> </ul> Preferred: <ul> <li style="font-size: 10pt;">Experience with dbt or data</li> <li style="font-size: 10pt;">Previous experience as a senior member of a formal documentation team working collaboratively with other writers, editors, and teams.</li> <li style="font-size: 10pt;">Worked asynchronously as part of a fully-remote, distributed team</li> <li style="font-size: 10pt;">A plus if you have experience contributing to or maintaining an open source project</li> </ul> #LI-HYBRID #LI-JI1<div class="content-conclusion">&nbsp; Perks and Benefits <ul> <li>100% employer-paid medical insurance*</li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region. <hr> We’re honored to be <a class="c-link" href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank" data-stringify-link="https://fivetran.com/blog/hvr-acquisition-series-d" data-sk="tooltip_parent">valued at over $5.6 billion</a>, but more importantly, we’re proud of our&nbsp;<a class="c-link" href="https://fivetran.com/culture" target="_blank" data-stringify-link="https://fivetran.com/culture" data-sk="tooltip_parent">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in&nbsp;<a class="c-link" href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank" data-stringify-link="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" data-sk="tooltip_parent">Forbes</a>.&nbsp; &nbsp; &nbsp; Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. <hr> We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</div>

Posted 2 weeks, 5 days ago Apply Now →

Senior Instructional Designer

Fivetran • Remote, North Carolina, United States, AMER

Greenhouse (Remote)

<div class="content-intro">From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</div>About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. &nbsp;Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. &nbsp;As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. &nbsp;During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role As a Senior Instructional Designer at dbt Labs, you'll be at the heart of how our sales and go-to-market teams learn, grow, and perform. Reporting to the Director of Enablement, you'll be responsible for designing and building high-quality learning experiences that scale across a global, distributed workforce. The ideal candidate brings a strong foundation in adult learning principles, a sharp eye for content structure, and the ability to translate complex product and process knowledge into engaging, practical training. You thrive at the intersection of creativity and rigor equally comfortable storyboarding an eLearning module and collaborating with a subject matter expert to nail the learning objectives. You're also skilled at picking up existing briefs, decks, and raw materials and transforming them into dynamic, polished learning experiences without needing to start from scratch. What&nbsp;You'll&nbsp;Do <ul> <li>Design and develop a range of learning content including eLearning modules, instructor-led training, job aids, video scripts, and assessments</li> <li>Take existing briefs, slide decks, and source materials and transform them into dynamic, engaging learning experiences that drive real behavior change</li> <li>Partner with the enablement team to translate content and curriculum strategy into actionable, field-ready learning assets, bridging the gap between strategic vision and finished training materials</li> <li>Partner closely with subject matter experts across sales, product marketing, and revenue operations to gather, structure, and validate content</li> <li>Build courses in Articulate Rise, creating interactive, visually compelling modules optimized for a modern learner experience</li> <li>Concept, script, and produce microvideos that deliver focused, bite-sized learning on key topics, from product walkthroughs to sales skill reinforcement</li> <li>Apply instructional design frameworks (ADDIE, SAM, or similar) to ensure all programs are grounded in clear learning objectives and measurable outcomes</li> <li>Build and manage content in our LMS, ensuring a seamless and intuitive learner experience</li> <li>Create interactive and scenario-based learning experiences that reflect real selling situations our reps encounter in the field</li> <li>Develop certification programs, quizzes, and knowledge checks to assess comprehension and reinforce key behaviors</li> <li>Maintain and update existing content as products, messaging, and processes evolve</li> <li>Collaborate with the broader enablement team to support live training sessions with well-designed materials, slide decks, and facilitation guides</li> <li>Track content engagement and learning outcomes, using data to continuously improve program effectiveness</li> </ul> Skills&nbsp;We're&nbsp;Looking&nbsp;For <ul> <li>5+ years of experience in instructional design, learning &amp; development, or a related field — ideally in a B2B SaaS or tech environment</li> <li>Demonstrated ability to take existing briefs, decks, and raw source material and craft them into engaging, high-quality learning content</li> <li>Hands-on expertise building courses in Articulate Rise, with strong proficiency across the Articulate 360 suite</li> <li>Experience concepting, scripting, and producing microvideos for learning — including recording, light editing, and optimizing for on-demand consumption</li> <li>Experience building and managing content in a modern LMS platform, bonus points if it’s Thought Industries&nbsp;</li> <li>Strong writing and storytelling skills — you can make even technical content clear, concise, and compelling</li> <li>Familiarity with sales processes and go-to-market motions; experience supporting a sales enablement function is a plus</li> <li>Ability to manage multiple projects simultaneously in a fast-moving environment</li> <li>Experience working across time zones and designing for remote, hybrid, and in-person audiences</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. &nbsp;Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.</div><div class="title">Pay Range</div><div class="pay-range">$161,394&mdash;$201,742 USD</div></div></div><div class="content-conclusion">&nbsp; Perks and Benefits <ul> <li>100% employer-paid medical insurance*</li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region. <hr> We’re honored to be <a class="c-link" href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank" data-stringify-link="https://fivetran.com/blog/hvr-acquisition-series-d" data-sk="tooltip_parent">valued at over $5.6 billion</a>, but more importantly, we’re proud of our&nbsp;<a class="c-link" href="https://fivetran.com/culture" target="_blank" data-stringify-link="https://fivetran.com/culture" data-sk="tooltip_parent">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in&nbsp;<a class="c-link" href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank" data-stringify-link="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" data-sk="tooltip_parent">Forbes</a>.&nbsp; &nbsp; &nbsp; Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. <hr> We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</div>

Posted 2 weeks, 5 days ago Apply Now →

Assistant Manager - Instructional Designer (Capital Projects)

KPMG India • India

Adzuna (IN)

Overview KPMG is a global network of professional firms providing Audit, Tax and Advisory services. KPMG in India, a professional services firm, is the Indian member firm of KPMG International Cooperative (“KPMG International.”) was established in September 1993. As members of a cohesive business unit they respond to a client service environment by leveraging the resources of a global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. To be accou…

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Instructional Designer

NICMAR • India

Adzuna (IN)

We're Hiring | Instructional Designer Location: Mumbai (Work from Office) Department: Academics & LearningExperience Compensation: ₹4 – ₹8 LPA Role Overview We are lookingfor a creative, detail-oriented, and highly organizedInstructional Designerto join our Academics & Learning Experience team. In this role, you will design engaging digitallearning experiences for professional educationprograms in Construction, Infrastructure, Project Management, Real Estate, Digital Construction, Building Info…

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Technical Writer

Alphayotta • Remote

Linkedin (Germany)

Direct message the job poster from Alphayotta Anita Das Anita Das Assistant Manager - Talent Acquisition - UK,EU, APAC and INDIA We are looking at Technical Writer Professionals with German Language Proficiency Please Note: Required Language proficiency: C1 German - MandateJob Location: Remote / GermanyJob type:12Months- Fixed Term ContractTechnical Writer / Runbook SpecialistTechnical runbooks, SOPs, Confluence knowledge base, Docs-as-Code pipelines.● Security Clearance Required: Vetting Level: Public Sector Clearance + NdK (Nachweis derKundigkeit)● Domain Cluster: Enablement &amp; Technical Documentation● Target Seniority / Skill Level: SeniorPosition OverviewThe Technical Writer / Runbook Specialist authors, structures, and maintains technicaldocumentation, standard operating procedures (SOPs), and operational runbooks for cloudplatform teams.Key Responsibilities● Runbook &amp; SOP Creation: Author detailed operational runbooks, SOPs, andarchitecture decision logs.● Enablement Material: Create technical documentation, FAQs, and knowledge basearticles for operational personnel.● Docs-as-Code Pipeline: Implement Docs-as-Code workflows using Git, Markdown,AsciiDoc, and MkDocs within CI/CD pipelines.● Diagramming &amp; Formatting: Produce technical architecture diagrams (Draw.io,Mermaid).Technical Qualifications &amp; Skills● Must Have:○ 3+ years in technical writing for complex software or cloud infrastructure projects.○ Mastery of documentation publishing tools (Confluence, AsciiDoc, Markdown, MkDocs).○ Conceptual understanding of Kubernetes and cloud-native technology.○ Experience with Docs-as-Code methods and Git workflows.○ Proficiency in technical diagramming tools (Draw.io, Mermaid).Interested candidates can please share their CVs / Queries to anita.gokul@alphayotta.com Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries Information Technology & Services

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Consultant – Ingénieur pédagogique / formateur cybersécurité -TLM

Bénin Digital • Remote

Linkedin (France)

Contexte Dans le cadre du renforcement de la culture cybersécurité, la mission vise à concevoir, adapter et animer des dispositifs pédagogiques destinés à des publics variés. L’objectif est de rendre les enjeux cyber accessibles, concrets et directement applicables dans les pratiques professionnelles. Missions principales Construire les programmes et parcours de formation cybersécurité en fonction des objectifs, des publics et du niveau attendu.Préparer les supports pédagogiques, cas pratiques, exercices, quiz et mises en situation.Animer des sessions de formation en présentiel, à distance ou en format hybride.Adapter les contenus pour des publics techniques et non techniques.Évaluer les acquis des participants et proposer des actions d’amélioration continue.Collaborer avec le chef de projet, le RSSI, les équipes RH/formation et les référents métiers. Livrables Programme détaillé de formation.Supports pédagogiques et contenus de sensibilisation.Exercices pratiques, quiz et grilles d’évaluation.Feuilles d’émargement ou justificatifs de participation.Synthèse des évaluations à chaud.Recommandations d’amélioration des contenus et du dispositif. Compétences attendues Bonne connaissance des fondamentaux de la cybersécurité, des risques numériques et des bonnes pratiques de protection.Maîtrise des méthodes d’ingénierie pédagogique et de conception de parcours de formation.Capacité à vulgariser des sujets techniques et à les relier aux usages métiers.Aisance dans l’animation de groupes, la facilitation et la gestion des interactions.Maîtrise des outils de formation à distance, de production de supports et d’évaluation.Esprit d’analyse, pédagogie, adaptabilité et sens de l’amélioration continue. Compétences techniques attendues Connaissance des référentiels et bonnes pratiques cybersécurité : ISO 27001, NIST, ANSSI, RGPD et hygiène informatique.Compréhension des principaux domaines de sécurité : gestion des identités et des accès, protection des postes de travail, messagerie, réseaux, cloud, sauvegardes et réponse à incident.Capacité à concevoir des contenus sur les risques courants : phishing, ingénierie sociale, mots de passe, fuite de données, ransomware, usages mobiles et télétravail.Maîtrise des outils de conception pédagogique et de production de supports : PowerPoint, outils e-learning, LMS, classes virtuelles, quiz et formulaires d’évaluation.Capacité à bâtir des cas pratiques, scénarios d’attaque/défense, mises en situation et ateliers de sensibilisation adaptés au niveau des participants.Bonne compréhension des environnements SI d’entreprise et des contraintes opérationnelles des métiers. Seniorité Niveau confirmé à senior, avec une expérience significative en formation professionnelle, sensibilisation cybersécurité ou accompagnement au changement. Une expérience de 5 ans minimum est recommandée, dont au moins 2 ans sur des sujets liés à la cybersécurité, à la gestion des risques numériques ou à la conduite de dispositifs de formation en environnement d’entreprise. Profil recherché Profil ingénieur pédagogique, formateur ou consultant disposant d’une expérience en formation professionnelle et d’une appétence forte pour les sujets cybersécurité. Une expérience dans la conception de modules de sensibilisation, l’animation d’ateliers ou l’accompagnement au changement constitue un atout. Le profil devra faire preuve de clarté, de rigueur, d’écoute et de capacité à adapter son discours à différents niveaux de maturité.Bénin Digital est une Entreprise de Services du Numérique (ESN) spécialisée dans la digitalisation des processus métiers et accompagne les clients issus des secteurs de l’industrie, de la Banque & assurance, de la Grande distribution & e-commerce, et des Médias & communication. Nous interagissons avec nos clients et consultants autour de compétences « tech » pour l’essentiel et les accompagnons aussi avec des talents Data, Produit, Design et Marketing Digital. Benin Digital accompagne ses consultants en leur proposant des missions évolutives et des formations. Collaborer avec Bénin Digital c’est misé sur une approche personnalisée de vos besoins et une gestion de votre carrière à travers des missions diversifiées en Afrique et en Europe Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Computer and Network Security

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Knowledge Engineer — Knowledge Graph & Agentic Interfaces

IFS • Staines

Adzuna (GB)

Job Description Build and curate the ontology, knowledge graph and grounding infrastructure that let AI agents understand IFS software and reason accurately over customer data, turning what the platform already knows about itself, plus deep industry expertise, into a semantic layer other engineers and agents can trust. Key responsibilities Design and build MCP servers (Model Context Protocol, the emerging standard for exposing application capability to agents) over the product’s business object…

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Technical Writer

Summer Browning • The City

Adzuna (GB)

SBA are currently supporting our Central Government client, who are seeking a Technical Writer on an initial 12 month contract Location: London (hybrid) Essential: Degree in Technical Communication, Information Technology, Computer Science, or a related discipline, or equivalent professional experience. Proven experience as a Technical Writer within an IT, infrastructure, cloud, engineering, or technology environment. Strong understanding of technical terminology relating to infrastructure, clo…

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Instructional Design Advisor ( Fixed Term 2 years )

Roche • Remote

Linkedin (Malaysia)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.The PositionYou will be :Instructional DesignAnalyze learning needs and partner with internal customers to provide input for course content. Plan, organize, and develop training content to meet specific training needsUse authoring tools and software to create e-content from scratch and modify existing e-content. Focus on high-quality, well-functioning eLearning eLearning courses. Identify and troubleshoot reported issues prior to escalation to Tier 3 / IT support. Assist with implementation and further evaluation of course contentWork on more complex assignments and issues; serves as an expert in eLearning trendsCustomer EngagementProvide customer service on eLearning related activities, such as inquiry resolution, request management, and trouble-shooting. Support the Global Learning Center of Excellence and our business customers with system maintenance and project activities. Advise the Learning community and business partners on global Learning systems and processes, and support the embedding of the new ways of learning. Actively participate in the development and implementation of Roche Learning continuous improvement initiatives. Actively participate in workshops, meetings and work-related team events. Provide guidance and advisory to the learning community at all levels. Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentation (SWIs, SOP, GWIs)Support quality control processes and improvement initiatives arising out of them. Ensure consistent and reliable service delivery for customers serviced.Operations : Excellent knowledge of Learning and Servicing tools specifically eLearning related , as well as contributing process superuser activities, such as community participation, info sharing, issue escalation and training deliveryParticipating in and partially leading project activities as required. Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Implement processes and initiatives to ensure continuous improvement as well as service enhancement. Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns. Ensure end to end ownership of resolution. Ensure operations according to defined KPIs and SLAs. Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Provide on-time and predictable delivery with all content projectsCross-Functional CollaborationBuild relationships with HR colleagues within the People Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness. Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers. Achieve our People Support Solutions vision by driving global consistency through collaboration. Outputs & DeliverablesContinuous contribution to the improvement of the performance of PSS. Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback). Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback). Create explainer videos and educational contentWho You AreIn this role you will be working within a team of Instructional Designers focusing on eLearning projects and content management from all customer groups or key Learning processes and across various functions and levels within the organization.You bring the following skills and competencies:Experience in a shared service center, preferably in a Learning/HR services environment. Experience with Cornerstone or other cloud-based learning management solutionsAttention to detail. Creative mind and storytelling skill. Learning and development know-how. Knowledge of eLearning processes an advantageStrong customer service & interpersonal skills. Excellent communication skills & team player. Excellent problem solving/analytical abilities. Proven track record of being able to deliver in a matrix organizationAbility to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous and multicultural environment working across borders. Experience of effectively working in a matrix organization across geographies and divisions. Ability to navigate complex Learning data structure. Ability to work in a fast-paced and changing environment. Experience producing, directing and editing audiovisual content (both graphic and video)Core capabilities include:Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response). Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome). Demonstrating problem-solving (incl. active listening, critical thinking, process improvements)Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)Further RequirementsBachelor’s Degree required. 2+ years of experience in Instructional Design. 2+ years of experience with e-content authoring tools (Adobe Captivate, Articulate Presenter, Articulate Storyline, Lectora, etc.)\Solid experience with digital technology and editing software packages (e.g. Adobe Creative Suite, Adobe Premiere, Adobe After Effects)."Fluent in English required, additional languages a plus, based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)"Demonstrated excellence in customer service and building partnerships Ability to effectively communicate verbally and in writing and to influence peopleStrong functional knowledge of eLearning concepts: SCORM, AICC, ADDIE, etc. Strong analytical skills and problem solving capability. Strong project management skills . Quality focus, with the ability to analyze and interpret outcomes of testing and applying the results Travel of up to 10%. Experience leading instructional design development projects within the Pharma / Medical Device industry. Experience training/coaching other Instructional Design professionalsWhere pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Petaling Jaya. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.Roche is an Equal Opportunity Employer. Show more Show less Seniority level Associate Employment type Full-time Job function Human Resources Industries Pharmaceutical Manufacturing, Biotechnology Research, and Medical Equipment Manufacturing

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Senior Executive, Technical Writer

ITIC MIMOS • Remote

Linkedin (Malaysia)

Job DescriptionSenior Executive, Technical WriterDepartment:Corporate Communication & Identity DivJob PurposeThe Senior Executive, Technical Writer is responsible to provides editorial and content development support for MIMOS Berhad and its subsidiaries by producing clear, accurate, and engaging written materials that communicate technology solutions, innovation initiatives, and corporate narratives. This role focuses on developing promotional, marketing, and editorial content, including technology descriptions, articles, and corporate materials that translate technical information into accessible and audience-friendly content. The position supports organisational storytelling while ensuring consistency with MIMOS’ branding, messaging, and publication standards. The role also provides opportunities to support selected public relations and media engagement initiatives, offering exposure to strategic communications and corporate reputation management while developing broader communication competencies.Key Responsibilities:Editorial Content DevelopmentResearch, draft, edit, and proofread editorial and promotional materials for MIMOS Berhad and its subsidiaries.Develop articles, feature stories, corporate write-ups, and innovation-related content.Produce content for publications, digital platforms, and corporate communication materials.Ensure clarity, readability, and consistency in written outputs.Technology & Product Content WritingTranslate technical and R&D information into simplified, audience-friendly narratives.Work closely with researchers, engineers, and business units to gather technical inputs.Develop technology descriptions, solution overviews, and innovation summaries for corporate and marketing use.Marketing & Promotional Content SupportSupport development of marketing collateral, including:Product and technology descriptions.Corporate profiles and brochures.Campaign and promotional materials.Website and digital content.Ensure alignment with corporate branding and editorial standards.Editorial Quality AssurancePerform proofreading and editing to ensure accuracy, grammar quality, and message consistency.Maintain adherence to MIMOS editorial guidelines and corporate voice.Ensure accuracy of technical terminology and factual information.Content Operations SupportSupport editorial planning and content production timelines.Assist the Group Content, PR & Media Unit in delivering timely communication outputs.Contribute to the continuous improvement of editorial workflows and documentation practices.Public Relations & Media SupportSupport the planning and preparation of selected PR and media communication materials, including media kits, press releases, fact sheets, key messages and briefing notes.Assist in coordinating media-related activities, interviews and corporate events, where required.Support media monitoring, content compilation and reporting.Demonstrate an interest in learning public relations and media management practices under the guidance of the team.Contribute to corporate communication initiatives that strengthen MIMOS’ brand visibility and thought leadership.QualificationPossess Bachelor’s degree in Language Studies, Communication, Public Relations, Journalism, or related disciplines.Professional QualificationN/AWork Experience2–3 years of writing or editorial experience in communications, publishing, media, marketing content, or related fields.Fresh graduates with demonstrated writing capability, internship experience, or strong writing portfolios will also be considered, but will be grade Executive NR5.Interest or exposure to public relations, corporate communications or media engagement would be an advantage but is not essential, as guidance and development opportunities will be provided.Added Advantage:Experience writing for technology, science, innovation, or digital publications.Experience producing promotional or marketing content.Exposure to editorial or publishing environments.Exposure to public relations, media relations or corporate communications activities.Technical SkillsProduct portfolio and lifecycle management.Technology assessment and commercial viability analysis.Market research, competitive intelligence, and data analysis.Financial modelling and business case development.Knowledge of innovation frameworks and commercialisation processes.Familiarity with digital technologies, platforms, or emerging tech trends (e.g. AI, IoT, cloud).SkillsStrong Written Communication Skills (English required; Bahasa Malaysia is an advantage).Editorial Writing & Content Development Skills.Ability to Simplify Technical or Research-Based Information.Research and Information Synthesis Ability.Attention to Detail & Proofreading Skills.Creativity in Storytelling and Content Presentation.Time Management & Deadline Management.Stakeholder Collaboration & Interviewing Skills.Adaptability in Fast-Paced Work Environments.Professional Integrity & Confidentiality Awareness.Interest in Public Relations and Media Communications.Willingness to Learn Media Engagement and Corporate Communications.Strong Interpersonal and Stakeholder Communication Skills.How to ApplyIf you’re ready to unleash your potential and be part of a dynamic team driving innovation at MIMOS, apply now! Please submit your resume and cover letter highlighting your relevant experience and why you’re the perfect fit for the position to recruit@mimos.my and put the position applied for in the subject line.Join us at MIMOS and be part of a culture of innovation, collaboration, and excellence. Your opportunity to shape the future starts here!About MIMOSMIMOS is Malaysia’s leading applied research and development center, dedicated to driving innovation and technology adoption across various industries. With a focus on cutting-edge research, collaborative partnerships, and impactful solutions, we are committed to shaping a brighter future for Malaysia and beyond.At MIMOS, we engineer Malaysia’s future. As the National Applied R&D Centre, we bridge the gap between innovation and impact, fuelling Malaysia’s digital revolution. From microchips to smart nations, MIMOS shapes the technologies that transform. MIMOS champions cutting-edge R&D that generates technology solutions in semiconductor, microelectronic and ICT. We fuel socio-economic growth, national competitiveness, and jobcreation by developing innovative technology platforms, products and solutions for the government and industry. Our R&D activities currently focus on semiconductors and thin film research, advanced electronics and embedded systems, and ICT technologies for manufacturing and smart nation. MIMOS manages world-class national technology facilities equipped with state-of-the-art machinery providing technical expertise and consultancy services to the industry. Malaysian industry players enhance their industry knowledge and expertise by leveraging MIMOS’ domain experts, a strong network of local and international strategic collaborators and global market insights. There’s never been a more thrilling time to join MIMOS as we push the boundaries of our expertise and capabilities as a leading technology provider in this country. We envision the key role technology plays in continued economic development and social progress.Why Join UsOpportunity to work at the forefront of technology and innovation.Collaborative and dynamic work environment with talented colleagues.Access to cutting-edge research facilities and resources.Opportunities for career growth and development.Make a meaningful impact on society through groundbreaking projects.Competitive salary and benefits package.If you are keen to explore this opportunity, send us your resume at recruit@mimos.myNext PostML/CB3/TRD/2026 PROVISION OF HARDWARE SECURITY MODULE (HSM) AND ITS RELATED SERVICES FOR MIMOS SOLUTIONS SDN. BHD. Related PostsJob DescriptionAssistant Manager, Product PortfolioDepartment: Commercialisation Div, MIMOS Holdings Sdn. Bhd. Job Purpose The Assistant Manager, Product Portfolio is…Job DescriptionAssistant Manager, Technology CommercialisationDepartment: Commercialisation Div, MIMOS Holdings Sdn. Bhd. Job Purpose The Assistant Manager, Technology Commercialisation is…Job DescriptionThe Assistant Manager, Technology Portfolio ManagementDepartment: Commercialisation Div, MIMOS Holdings Sdn. Bhd. Job Purpose The Assistant Manager, Technology Portfolio Management… Show more Show less Seniority level Entry level Employment type Volunteer Job function Marketing, Public Relations, and Writing/Editing Industries Semiconductor Manufacturing

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Knowledge Engineer — Knowledge Graph & Agentic Interfaces

IFS • United Kingdom

Himalayas Tech

Build and curate the ontology, knowledge graph and grounding infrastructure that let AI agents understand IFS software and reason accurately over customer data, turning what the platform already knows about itself, plus deep industry expertise, into a semantic layer other engineers and agents can trust.Key responsibilities Design and build MCP servers (Model Context Protocol, the emerging standard for exposing application capability to agents) over the product’s business objects, treating capability modelling, discoverability, versioning and backward compatibility as first-class design problems. Build the write path that lets an agent safely change a customer’s operational data. Design and build the semantic layer: an ontology and knowledge graph over the product, generated from what the platform already knows about itself and then curated industry by industry, in partnership with domain experts who turn tacit product knowledge into an explicit, machine-usable model. Build the retrieval and grounding infrastructure that connects agents to this knowledge: embeddings, vector databases, hybrid search, chunking and indexing strategies, memory architectures, and grounding techniques that keep agent outputs accurate and traceable to source. Establish data quality, provenance and versioning practices for the knowledge graph, so changes are traceable and agent behaviour built on top of it doesn't silently drift. Build the skills layer that maps what someone asks for onto the correct operation and the correct sequence, with a router that picks between them. Build the control plane: authentication, entitlements, agent identity, telemetry, metering, resistance to injection, and a default that denies rather than permits. Build the evaluation harness that certifies agent behaviour against the real product, and improve the system against what it measures. Build rapid prototypes and proofs of concept to validate emerging technology, product opportunities and customer scenarios. Establish the engineering practices these systems need: evaluation, testing, observability, monitoring, governance, security and operational excellence. Contribute to technical design, review other engineers’ work, and support colleagues coming into the domain. Represent the work outside the team through customer engagements, demonstrations, industry events and partner collaboration. Strong software engineering first. Everything else is applied on top of that. Production experience building and operating enterprise systems, with real depth in distributed systems, cloud-native architectures, API and schema design, event-driven systems, security, observability and CI/CD. Strong programming in a modern backend language. Experience delivering AI systems built on large language models, retrieval-augmented generation (RAG), agentic workflows and orchestration frameworks, including tool use, function calling, workflow orchestration and autonomous or multi-agent architectures, with the judgement to know where they fail. Deep, hands-on expertise in knowledge graphs and semantic modelling: ontology design (RDF/OWL/SKOS or property-graph equivalents), taxonomy and controlled-vocabulary design, entity resolution, schema evolution and versioning, embeddings, vector databases and grounding strategies. Evaluation as a discipline: experimentation, benchmarking, prompt engineering, tracing, quality measurement and agent tuning, improving an agent against evidence rather than impression. Ability to design solutions that integrate enterprise applications, business processes, workflows and data platforms. Comfort working directly with domain experts to translate tacit business knowledge into explicit, machine-usable models. Depth in at least one of the following: Tool-surface and agent-runtime engineering. MCP servers, tool ecosystems, capability modelling, discoverability, governance, versioning, backward compatibility, multi-tenancy isolation. Enterprise platform depth. Oracle PL/SQL, OData, and comfort working inside large metadata-driven systems where behaviour is configured rather than coded. Desirable Experience with agent frameworks such as Semantic Kernel, Microsoft Agent Framework, LangGraph, AutoGen, PydanticAI, the OpenAI Agents SDK or CrewAI. Experience building reusable AI platforms, MCP ecosystems or shared engineering capabilities used across multiple products and teams. Containerised platforms and infrastructure automation: Docker, Kubernetes. Experience with Azure, AWS, GCP or another hyperscale cloud platform. Reverse-engineering or interpreter work. Token-efficient agent design. Enterprise software domains: enterprise asset management, service management, manufacturing, supply chain, aerospace and defence, energy, telecommunications, construction, industrial AI. Contributions to open-source projects, technical communities, conferences, publications or standards. We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community. At IFS, we're building the next generation of AI-native enterprise software, transforming how some of the world's largest organisations manage assets, operations and critical services. This is an opportunity to work at the forefront of modern AI engineering, building intelligent products that combine Large Language Models (LLMs), agentic AI and cloud-native technologies to solve complex, real-world business challenges at enterprise scale. We're looking for engineers who are passionate about building production AI systems and excited by the opportunity to shape the future of enterprise software. Please note that this role requires demonstrable, hands-on experience designing, building and shipping production AI applications.IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.Originally posted on Himalayas

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Technical Writer

Nerdio • United Kingdom

Himalayas Tech

About NerdioAt Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments. We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune. Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology. Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible. We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.About the roleWe're growing fast, and there's never been a better time to join our technical documentation team. If you're an experienced communicator who’s passionate about making complex technology clear, accessible, and genuinely useful, we want to hear from you!What you’ll doYou’ll be deeply embedded within the software development lifecycle, creating accessible, user-friendly and localizable documentation for our market-leading Virtual Desktop Infrastructure (VDI) management tools. You’ll work with designers and engineers who are simplifying the transformation of legacy IT infrastructure to Microsoft Azure-driven cloud-based solutions. Drawing on your expertise and experience with XML structured authoring tools and processes, you’ll work across the full documentation lifecycle – from research and testing, through writing and source management, to localization and publishing. You’ll have the opportunity to put your creative muscles to good use, using a range of premium AI tools and scripting languages including Python, JavaScript, and PowerShell to improve and automate processes.What we’re looking forBring your whole self (and your nerd cred)More than anything, we want a team player who's genuinely fired up about the world of software development: someone who picks up new skills fast and approaches every challenge with a growth mindset and a creative spark.Required QualificationsThe right person for this role will have:The proven ability to identify and profile a target audience and write technically accurate, engaging content tailored to their needs. (Be prepared to share work you’re proud of and talk us through why it represents tech writing at its best!)Experience creating and source managing XML structured content, including advanced applications such as variable resolution, content reuse, multichannel output and multilingual publishing.A deep understanding of the end-to-end design of the software user experience and the role technical documentation plays in shaping that experience.Solid organization and time management skills. You’ll often be working on several projects at different stages, so you’ll need to prioritize effectively and keep tasks on track.A passion for using and improving software. (If you're active in open-source development communities or have built your own tools, we especially want to hear from you.)A curiosity about AI and process automation, and a drive to explore how these tools can make documentation smarter, faster, and more impactful.A creative, problem-solving attitude, and the confidence to pitch your ideas to senior managers, create prototypes, and demonstrate the value of switching up the way we do things.Preferred QualificationsYou don’t need to have all of these, but they may put you ahead of otherwise similar candidates:Direct knowledge/experience of VDI and/or Microsoft Azure.Experience migrating documentation between tool stacks while maintaining service levels, and of handling post-migration cleanup and maintenance.A track record of delivering localization projects at scale using a Translation Management System (TMS).Experience working with engineers and project managers to deliver software releases within Azure DevOps or a similar environment.Benefits and Incentives Competitive Base and Incentive Plan Stock Options Health and Welfare Plans* Life and Disability Plans* Retirement Plan* Unlimited Flexible Paid Time Off, including your birthday off! Collaborative Team Culture * Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Originally posted on Himalayas

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Sr. Technical Writer

Synechron • Remote

Linkedin (Canada)

Direct message the job poster from Synechron Baseer Qidwai Baseer Qidwai TA Lead @ Synechron | Capital Markets and Financial Services We are.At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, we’ve grown our organization to 16,700 people, across 57 offices, in 22 countries, in key global markets.Sr. Technical Writer – (Capital Markets / Investment Banking)Role OverviewWe are seeking an experienced Technical Writer with a strong technical background and experience in Capital Markets / Investment Banking. The successful candidate will be responsible for documenting an existing technology and data framework, including its architecture, components, capabilities, implementation patterns, and guidelines for how development and data teams can consume and integrate with the framework.This role requires someone who can work closely with architects, developers, data engineers, and business stakeholders to understand complex technical solutions and translate them into clear, structured, and developer-friendly documentation.Challenge Statement: Join a high-impact Capital Markets transformation initiative where you'll bridge the gap between complex technology frameworks and the teams that rely on them. This role requires a technical writer who can understand architecture, data platforms, SQL, and modern data engineering concepts, then translate them into clear, actionable documentation that accelerates developer adoption and integration across the organization.Additional Information*The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Mississauga, ON is $115k - $120k/year & benefits (see below).Key ResponsibilitiesUnderstand the current-state framework, its architecture, components, data flows, dependencies, and integration patterns.Create comprehensive technical documentation covering:Framework architecture and key componentsFramework capabilities and supported use casesHow applications and data teams can consume and integrate with the frameworkConfiguration and implementation guidelinesData flows and processing patternsDeveloper onboarding and getting-started guidesTechnical workflows and operational proceduresBest practices, standards, and reusable implementation patternsTroubleshooting and FAQsWork with Solution Architects, Data Architects, Developers, Data Engineers, and SMEs to gather technical information and validate documentation.Translate complex technical concepts into documentation suitable for both technical and semi-technical audiences.Create architecture diagrams, data-flow diagrams, process flows, and other supporting technical illustrations where required.Establish consistent documentation standards, templates, terminology, and version-control practices.Maintain documentation as the framework evolves and ensure documentation remains aligned with the implemented solution.Understand the business context of Capital Markets and Investment Banking solutions to ensure documentation accurately reflects the intended use cases.Required Skills & ExperienceProven 8+ years experience as a Technical Writer, preferably documenting enterprise technology, data platforms, frameworks, APIs, or developer platforms.Prior experience working within Capital Markets, Investment Banking, or a closely related Banking/Financial Services environment.Strong technical background with the ability to understand application and data architectures.Good understanding of SQL, including the ability to read and understand queries, tables, views, schemas, and data transformations.Good understanding of Data Warehousing concepts, including dimensional/data modeling, ETL/ELT processes, data pipelines, and data integration.Experience documenting technical frameworks and explaining how other teams can consume, configure, integrate, and extend them.Ability to independently interact with technical SMEs and extract the information required to build complete documentation.Strong written communication skills with the ability to simplify complex technical concepts without losing technical accuracy.Preferred / Nice-to-Have SkillsKnowledge or hands-on exposure to Databricks.Understanding of Medallion Architecture, including Bronze, Silver, and Gold data layers.Familiarity with modern data platforms, lakehouse architectures, cloud-based data engineering, and data pipelines.Understanding of APIs, integration patterns, CI/CD, Git/version control, and software development practices.Familiarity with documentation platforms and tools such as Confluence, Markdown, Git-based documentation, SharePoint, or similar tools.Experience creating technical architecture and data-flow diagrams using tools such as Visio, Lucidchart, Draw.io, or equivalent.Domain Knowledge (Preferred)The candidate should have a good understanding of the Capital Markets / Investment Banking domain. Exposure to areas such as trade lifecycle, securities, equities, fixed income, derivatives, risk, positions, reference data, market data, or regulatory/reporting platforms would be advantageous.Ideal CandidateThe ideal candidate is more technical than a traditional documentation writer. They should be comfortable participating in architecture and engineering discussions, reviewing SQL and data models, understanding data pipelines and frameworks, and converting this knowledge into documentation that enables another engineering team to understand and successfully consume the framework.Key Profile: Technical Writer + Capital Markets / Investment Banking + SQL + Data Warehousing, with Databricks and Medallion Architecture as strong advantages.It would be great if you also had:Detail-oriented, ability to turn deliverables around quickly with a high degree of accuracy Strong analytical skills, ability to interpret business requirements and produce functional and technical design documents. Good time management skills – Ability to prioritize and multi-task, handling multiple efforts at once. Strong desire to understand and learn domain. Experience in a financial services/banking industryAbility to work in a fast-paced environment; to be flexible and learn quickly.Ability to multi-task with attention to detail/ prioritize tasks.We Offer: A highly competitive compensation and benefits packageA multinational organization with 57 offices in 22 countries and the possibility to work abroadLaptop and a mobile phone10 days of paid annual leave (plus sick leave and national holidays)Maternity & Paternity leave plansFlexible hybrid policyA comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)Retirement savings plansA higher education certification policyCommuter benefits (varies by region)Extensive training opportunities, focused on skills, substantive knowledge, and personal development.On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groupsCutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firmsA flat and approachable organizationA truly diverse, fun-loving and global work cultureSYNECHRON’S DIVERSITY & INCLUSION STATEMENTDiversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Financial Services, Investment Banking, and Technology, Information and Media

Posted 2 weeks, 6 days ago Apply Now →

Knowledge Engineer

Associated Bank • Remote

Linkedin (USA)

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.Role SummaryAs a Knowledge Engineer, you'll help build the foundation that enables data to be trusted, connected, and understood across the organization. You'll partner with business and technology teams to create shared data definitions and semantic models that improve decision-making, governance, and AI capabilities. This is an exciting opportunity to influence enterprise data strategy while growing your expertise in modern data and knowledge technologies.Key AccountabilitiesDevelop enterprise semantic models, ontologies, taxonomies, and knowledge graph structures that create consistent business meaning across data domains.Define and maintain enterprise business concepts, metadata standards, and data relationships to support governance and regulatory compliance.Align data from multiple systems by mapping technical data to shared business definitions and reusable semantic standards.Partner with data architecture, engineering, governance, AI, and business teams to translate business needs into scalable semantic solutions.Enable advanced data discovery and analytics by applying semantic web standards, graph technologies, and knowledge modeling practices.Support AI-ready data capabilities by designing semantic frameworks that improve context, search, and knowledge-driven insights.Promote enterprise data consistency by advancing metadata, lineage, and governance best practices across the organization.RequiredEducation & ExperienceBachelor's degree in Computer Science, Information Systems, Data Science, Knowledge Engineering, or a related field, or an equivalent combination of education and experience.3+ years of experience with semantic technologies, data modeling, knowledge representation, graph databases, and semantic web standards.3+ years of experience working with modern data platforms and collaborating across data architecture, engineering, and governance teams to deliver enterprise data solutions.PreferredBachelor's degree in Data Science or a related discipline.1+ years of experience implementing or managing enterprise knowledge graph platforms or semantic technologies.1+ years of experience supporting enterprise data governance, metadata management, lineage, and data quality initiatives.Neo4j Certified Professional certification.SnowPro Advanced certification.Why You'll Love Working HereAt Associated Bank, you'll collaborate with talented professionals who are passionate about solving meaningful business challenges through innovation and teamwork. We invest in your development with opportunities to expand your technical expertise, grow your career, and make a lasting impact on enterprise data strategy. Apply today to make an impact.We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. Personal banking, loan, investment and insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. Compliance StatementAssociated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.Associated Bank is Pay Transparency compliant.The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.$92,610.00 - $158,760.00 per year Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Financial Services

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DevRel Engineer, Agentic Infrastructure

Vercel • Remote

Linkedin (USA)

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Developer Relations Engineer

Vast.ai • Remote

Linkedin (USA)

About Vast.aiVast.ai runs one of the largest GPU marketplaces in the world. Over 20,000 GPUs, from RTX 4090s up to B300s, rented by more than 25,000 customers a month who train, fine-tune, and serve AI models on them. We are profitable, the team is flat, and we ship quickly. Your application goes straight to the hiring team.The roleThis is an engineering job that happens in public. You will be our heaviest user.Most of your week goes to renting GPUs on Vast and building things on them. Serving open source models with vLLM and SGLang. Fine-tuning. Running ComfyUI pipelines. Keeping live inference endpoints up, including token endpoints on markets like OpenRouter. Writing the example repos, Docker templates, and benchmarks that other developers copy.The rest of your week is spent showing your work. Short videos, technical write-ups, answers in Discord and on Reddit, hackathons. You are not building the Vast product. You are using it harder than any of our customers, in the open, and reporting back everything that breaks.If you want a content calendar and a campaign plan, this is the wrong job. If you already spin up GPUs on weekends because you want to see whether the new model actually runs, keep reading.What you'll doRun real workloads on Vast every week. Deploy, fine-tune, and serve open source models, and keep live endpoints running.Build public example repos, Docker templates, and benchmarks that developers can clone and use.Turn what you build into teaching: guides, short videos, talks, livestreams.Be the most technically credible voice in our Discord, on Reddit, and on X.Represent Vast at hackathons and conferences, roughly one trip a month.Report the friction, the breakage, and the missing docs straight to engineering and product.What we need to seeYou can take an open source model from Hugging Face to a running endpoint on rented GPUs with nobody helping you. Linux, Docker, Python, SSH.You can debug the GPU stack. Driver and CUDA mismatches, out of memory errors, and multi-GPU configuration including NCCL and topology issues do not scare you.Public proof of work you have shipped. A GitHub profile, technical writing, or live projects. We will ask you to walk us through code you wrote and explain the parts that went wrong.You work without a roadmap and prefer it that way. Nobody here will hand you a task list.You can explain a hard thing clearly, in writing and out loud.Nice to haveContent or side projects that found a real audience.Previous developer relations, community, or customer-facing work. Useful here, but it is a bonus and not the job.vLLM or SGLang internals, distributed training with FSDP or DeepSpeed, CUDA.Time at a cloud, GPU, AI infrastructure, or developer tools company.First 90 daysShip several public example projects on Vast, including at least one live serving endpoint.Publish benchmarks or guides that developers actually use and pass around.Become the recognizable technical voice in our community channels.Represent Vast at a sponsored hackathon.Compensation & Benefits$160,000 to $200,000 base, plus equity and bonus. Health, dental, vision, and life insurance. 401(k) with company match. Meals on site. Travel and conference budget. This role is on site in San Francisco or Los Angeles.Compensation Range: $160K - $200K Show more Show less Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries Software Development

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