Cloud & Infrastructure Documentation Jobs

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Aruba Courseware Developer

HPE Aruba Networking • Remote
Linkedin (India)

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job DescriptionThe Product Adoption Content and Education (PACE) team develops and delivers the content our customers need to install, manage, and configure HPE Networking’s products and solutions. HPE Networking is all about powering connections and empowering change.We are looking for an HPE Aruba Networking Courseware Developer to join our mighty team! In this role you’ll create customer-focused content, including comprehensive concepts, examples, tasks, reference information, and in-product guidance for HPE Networking’s cutting-edge cloud services, automation, and Network Management products. You’ll also have opportunities to lead technical documentation projects. The role requires the ability to grasp and translate complex technologies into easy-to-use content for our customers.The ideal candidate is a subject matter expert in the content, and a persistent self-starter with strong collaborative skills who also has an interest in leading technical documentation projects. This ideal candidate enjoys continuous learning and professional growth and can excel in a fast-paced, highly-technical working environment. ResponsibilitiesDesign, develop, deliver, and maintain customer-facing, best-in-class user content.Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more.Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.Analyze specifications and product descriptions and recommend the best learning approach.Learn the customer experience through hands-on usage of our networking products.Follow established style and process guidelines to provide consistency and completeness.Minimum QualificationsDemonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products.5+ years of experience producing technical content. BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience.Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.Ability to research complex technical concepts (independently and collaboratively). Familiarity with XML authoring, content management, and courseware development tools.Strong problem-solving skills; ability to make progress with less-than-complete information.Excellent communication and collaboration skills.Ability to utilize AI tools to scale the creation of content, retaining high quality output.Preferred QualificationsHands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.Hands-on experience with networking technologies such as cloud networking, routing, switching, data centers, or network security.Familiarity with DITA/XML authoring principles and content management concepts.Familiarity with Markdown and MS PowerPoint for authoring content.Familiarity with program management methodologies and systems such as Agile and JIRA.Familiarity with the HPE Aruba Networking and/or HPE Juniper Networking products and technologies.Have industry network certifications.AccessibilityHPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.What We Can Offer YouHealth & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay ConnectedFollow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.JobLearning & DevelopmentJob LevelSpecialistHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.Recruitment Fraud AlertWe have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately. Show more Show less Seniority level Not Applicable Employment type Full-time Industries IT Services and IT Consulting

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Technical Writer Instruction Manuals - P2 Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List. The Role This role combines structured technical documentation and product safety responsibilities with valuable hands-on exposure to…

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Technical Writer Instruction Manuals - P2

Sandvik • Kempton Park
Adzuna (ZA)

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List. The Role This role combines structured technical documentation and product safety responsibilities with valuable hands-on exposure to underground mining equipment in a worksho…

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Maintenance & Systems Technical Authority

Spirit Energy • UK
Adzuna (GB)

HAVE YOU GOT SPIRIT? In operation since 1985, Barrow Gas Terminal is a key piece of the UK’s energy infrastructure and supports the Morecambe Bay gas fields. The terminal has played a long‑standing role in processing and delivering natural gas, supporting both local employment and national energy supply. With a focus on safety, environmental sustainability and community engagement, we believe in operational excellence at every stage of production. If you are ready to take the next step in your …

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Engineering Technical Author

Millbank Holdings • UK
Adzuna (GB)

Do you have proven experience producing technical documentation within an engineering, defence, manufacturing, nuclear or other highly regulated industrial environment? Can you interpret engineering drawings, technical data and schematics and translate complex information into clear, user-friendly documentation? Would you like to play a key role in supporting the safe operation and maintenance of some of the UK's most complex engineering infrastructure while working within a highly respected te…

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Learning Experience Designer

SoftwareOne • Remote
Linkedin (Romania)

Do you thrive on designing learner-centered experiences, from e-learning and blended programs to curated learning journeys that drive measurable outcomes? Would you enjoy partnering with stakeholders, SMEs, and leading technology providers to shape the future of learning across a global business?  Practical Information Location: Bucharest, Romania | Work arrangement: Hybrid | Contract type: Full-time | Visa status: Valid working visa for country of employment | Language requirements: Fluent/professional English written and verbal; additional languages are a plus  As our new Learning Experience Designer, you will create and deliver engaging, scalable learning solutions that support business needs and employee development across the organization. You will design, build, and continuously enhance learning experiences, curricula, and content, leveraging modern technologies and learning methodologies to maximize learner engagement and impact. Working closely with stakeholders, you will help drive a culture of continuous learning through innovative, accessible, and business-aligned learning initiatives.  Key Responsibilities Create and curate innovative and effective learning solutions, including e-learning modules, trainer led courses and blended learning programs Utilize instructional design principles and methodologies to create learner-centered experiences Conduct needs assessments with the requestors, business stakeholders or Subject Matter Experts to analyze real need, advise on the best learning approach and suggest the appropriate learning solutions Stay current with industry trends and best practices in learning design and technology Partner with internal and external content providers and external business partners learning solutions (e.g. MS, AWS, GCP) to curate high-quality learning resources Manage multiple learning projects simultaneously, including timelines, resources, and stakeholder communications, to ensure timely and successful delivery of learning solutions Facilitate and moderate social learning communities by encouraging active participation, fostering knowledge sharing, and maintaining a collaborative and inclusive environment for all learners  Job Requirements Degree in Instructional Design, Educational Technology, or a related field, or equivalent hands-on experience Proven experience designing, developing, and curating engaging learning solutions and materials for adult learners across digital, instructor-led, virtual, and blended learning environments Strong expertise with learning content authoring tools, multimedia production, and AI-enabled technologies, including tools such as Articulate, Vyond, Camtasia, Adobe Creative Suite, and emerging AI platforms Experience administering and optimizing learning management systems, ideally platforms such as Docebo and Percipio Background in Learning & Development within a fast-paced, technology-driven organization, with the ability to align learning solutions to business needs Excellent stakeholder management and communication skills, with a customer-focused approach to supporting learners and business partners Creative, self-driven, and adaptable, with a passion for digital learning, innovation, and continuous improvement  What we offer:    Our company benefits vary based on your location, but always include:     Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)    A mentor who supports your successful start and is at your side with advice and action    President’s Club: Recognition awarded by leadership and your peers    Lifelong education: A variety of training and development opportunities    Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future   Company description SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers. Show more Show less Seniority level Not Applicable Employment type Full-time Industries IT Services and IT Consulting

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Content Designer

Stealth iT Consulting • Remote
Linkedin (UK)

Direct message the job poster from Stealth iT Consulting Akran M. Akran M. Senior Delivery Consultant | Contracts | Public Sector | Digital & Cloud | Technology | GDS | Government Roles | Security Clearance | UCD | Job Title: Content DesignerDuration: 6 MonthsLocation: RemoteStart Date: ASAPKey Responsibilities:Create and iterate user-centred content that meets GDS guidelines.Work within multidisciplinary teams including User Researchers, Service Designers, Interaction Designers, and Developers.Conduct and apply user research to guide content decisions.Map out user journeys and design content to support the full user experience.Champion plain English, accessibility, and inclusive design principles.Participate in content critiques, peer reviews, and assure content quality across services.Support the wider team in understanding GDS principles and ensuring content meets government standards.Essential Skills & Experience:Proven experience working as a Content Designer in an agile environment, ideally on UK Government digital services.Deep knowledge of GDS service design standards and best practices.Strong understanding of user-centered design, accessibility, and content strategy.Skilled at simplifying complex information for diverse user groups.Excellent stakeholder engagement and collaboration skills.Experience using content management systems (CMS) and collaboration tools like Confluence, Jira, or similar. Show more Show less Seniority level Mid-Senior level Employment type Contract Industries Design Services, IT System Design Services, and IT Services and IT Consulting

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Technical Author

Millbank • Remote
Linkedin (UK)

Direct message the job poster from Millbank Jordan Tipping Jordan Tipping Resource Partner at Millbank Do you have proven experience producing technical documentation within an engineering, defence, manufacturing, nuclear or other highly regulated industrial environment?Can you interpret engineering drawings, technical data and schematics and translate complex information into clear, user-friendly documentation?Would you like to play a key role in supporting the safe operation and maintenance of some of the UK's most complex engineering infrastructure while working within a highly respected technical team?The OpportunityDue to increased demand for a major UK defence infrastructure programme, an opportunity has arisen for an experienced Engineering Technical Author to support the development and assurance of critical engineering documentation. Working within a highly regulated environment, you will collaborate with multidisciplinary engineering teams to produce clear, accurate and compliant technical documentation that supports the safe operation, maintenance and ongoing development of complex engineering assets.Your duties and responsibilities will beDevelop, maintain and assure high-quality technical documentation supporting engineering design, operation, maintenance and safety activities.Translate complex engineering information into clear, concise and compliant documentation for a variety of stakeholders.Support the development, maintenance and management of document templates, authoring standards and guidance documentation.Work closely with engineering, design, project and safety teams to gather, validate and organise technical information.Ensure documentation complies with established quality, configuration control and version management processes.Review and update existing technical documentation to maintain accuracy and consistency.Promote and demonstrate a strong safety and security culture in all aspects of work.Support continuous improvement initiatives relating to technical documentation and information management.You will have the following qualifications & experienceHNC or equivalent qualification in an engineering discipline, or equivalent relevant experience.Experience of technical authoring within an engineering environment.Experience producing technical documentation within defence, manufacturing, industrial, infrastructure, nuclear or other regulated sectors.Ability to interpret engineering drawings, schematics and technical data.Strong written communication and document presentation skills.Experience working with document management systems and version control processes.Knowledge of structured authoring principles and technical documentation standards.It’s great if you also have the followingDegree qualification in a relevant engineering discipline.Incorporated Engineer (IEng) status or equivalent professional standing.Experience working within safety-critical or highly regulated environments.Knowledge of engineering governance, assurance and compliance processes.Experience developing document templates, standards and authoring guidance.Understanding of configuration management principles.The setting for the roleRemote arrangements may be available subject to business requirements and security restrictions. 12-month contract opportunity. Security Clearance (SC) will be required for this position. Working within a collaborative multidisciplinary team supporting critical engineering and infrastructure activitiesMillbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate.Millbank operates as both an Employment Agency and an Employment Business. Show more Show less Seniority level Associate Employment type Contract Industries Defense and Space Manufacturing and Services for Renewable Energy

Posted 2 weeks, 4 days ago Login to Apply

AI Content Specialist

Firework • Philippines
Himalayas Tech

About Firework Join Firework – Where Innovation Meets Impact Firework is redefining the future of commerce as an AI and video commerce company — combining cutting-edge technology, an exclusive network of enterprise brands and retailers, and a first-mover position to win the agentic commerce race. We've built the world's most advanced and largest video commerce platform, trusted by global brands and leading retailers. But we're more than software — our compounding network effect grows stronger with every partner we add, bringing the energy of in-store experiences online and transforming how businesses engage, convert, and build lasting customer relationships at scale. Having raised over $235M to date, led by investors such as SoftBank Vision Fund 2, and operating at global scale, we offer unparalleled opportunities to solve complex challenges and drive meaningful impact in the future of connected commerce. If you're curious, ambitious, and energized by big ideas — Firework is the place to grow, lead, and shape what comes next. Together. Summary We are seeking a detail-oriented AI Content Specialist to support the creation, review, quality assurance, and delivery of AI-generated content for our customers. This role will play a critical part in ensuring that AI-generated images and videos meet our standards for product accuracy, visual realism, voice quality, brand presentation, creativity, and overall customer readiness. The ideal candidate has a strong eye for detail, is comfortable working with AI-powered content generation tools, and can consistently evaluate content against established quality standards. This person will manage images and videos throughout the content production and review workflow, maintain accurate tracking in our project management platform, and collaborate closely with cross-functional teams to ensure high-quality content is delivered efficiently and at scale. What you’ll be doing Create and review AI-generated images and videos against established quality and content standards before they are released to customers Evaluate content for product accuracy, ensuring that products, product details, features, colors, dimensions, branding, and other relevant information are represented correctly Assess visual realism and quality, identifying AI artifacts, unnatural movement, visual inconsistencies, distorted products or people, rendering issues, and other quality concerns Evaluate AI-generated voice quality, including pronunciation, pacing, tone, clarity, synchronization, and naturalness Review scripts, on-screen text, captions, product claims, and other content for accuracy and consistency with the source Identify issues requiring regeneration or correction and clearly document feedback to support efficient resolution Conduct multiple rounds of quality assurance to ensure content meet internal standards before final publication Maintain accurate, real-time tracking of all deliverables and their production status in project management tools Track and document each piece of content throughout the full production lifecycle, including generation, initial review, revisions, upload, final quality review, publication, and assignment to the appropriate client playlist Maintain organized records of quality issues, revisions, approvals, and completed content Help ensure content production goals, deadlines, and client delivery expectations are met Attend and actively participate in daily stand-up meetings to provide updates on content production progress, quality issues, blockers, and priorities We’ll be excited if you have Strong attention to detail and ability to identify subtle visual, audio, and content-quality issues Strong judgment when evaluating whether AI-generated content meets established quality standards Strong organizational skills with the ability to manage and track a high volume of content simultaneously Comfortable learning and working across multiple internal platforms and AI tools Strong written and verbal communication skills Ability to work independently while collaborating effectively within a fast-moving, cross-functional environment Previous experience is not required; however, experience in content quality assurance, content operations, content production, e-commerce content, digital media, or AI-generated content is valued and considered a plus Locations This is a fully remote position, and we are seeking candidates based in the Philippines who are able to work hours aligned with the U.S. Pacific Time (PT) zone. Don’t hold back We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Originally posted on Himalayas

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Senior Developer Relations Manager - Gen AI

NVIDIA • Thailand
Himalayas Tech

We are seeking a highly technical and strategic Senior Developer Relations Manager to join our team, with a focus on engaging developer ecosystems across emerging technology domains. In this pivotal role, you will work directly with software solution providers, developers, and industry professionals to champion the adoption of NVIDIA’s advanced AI and computing platforms in the area of Agentic AI, Generative AI and Sovereign AI. The ideal candidate brings a blend of deep technical expertise combined with a passion for developer advocacy and a talent for communicating how NVIDIA technology can solve complex, real-world challenges.What you'll be doing: Develop and maintain deep technical expertise in Agentic AI, Generative AI and AI Models for multimodality data & models. Serve as the trusted technical advisor, problem solver, and champion for the developer ecosystem in Sovereign AI, with cross-functional partners to drive adoption of NVIDIA technologies. Accelerate critical workloads by demonstrating and integrating the NVIDIA software stack (tools, libraries, SDKs, NIMs, and blueprints) into partner products, platforms, and pipelines. Guide partners through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate Sovereign AI-specific technology adoption and foster co-innovation of next-generation solutions. Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies. Engage partner technical leaders to drive best-practice integrations and resolve technical challenges, using regular syncs to track adoption, surface new workflows, and channel critical field insights back to NVIDIA product teams. Deep understanding of Sovereign AI Technology and Use Cases enabling both governments and enterprises adopters. Discover new workflows, identify blockers to ISV adoption, and report back to the product teams. Collaborate with NVIDIA partner managers, solution architects, industry business development managers, local and regional Sovereign AI entities, sales and marketing. We make heavy use of conferencing tools, but some travel is required. You are empowered to find the best way to get your job done and make our partners successful. What we need to see: Bachelor’s or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field. A minimum of 10+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, solutions architect, product management, including 5+ years of direct hands-on experience in Agentic AI, Gen AI, LLMs and VLM in Enterprise-scale ISV software development, government workflow etc. Proven experience leading, partnering, scaling developer programs at major technology companies, and ISVs, or within relevant verticals. Significant technical depth in Agentic AI, Gen AI, LLMs and VLM software including for areas such as smart cities, healthcare, citizen services robotics, cloud and AI/ML and contributions to product integrations and software libraries. Experience leading technical collaborations with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops Proven ability to structure and implement complex technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external collaborators (across sales, legal, product or marketing teams as needed). Skilled at distilling complex technical concepts for audiences from engineers to executives, with end-to-end experience in defining, integrating, building, and jointly marketing solutions with strategic ISV partners. Strong project management skills: ability to plan, prioritize, and drive forward multiple projects simultaneously, while engaging with internal and external stakeholders. Handson experience with software architecture design, implementation and programming skills Passionate about AI and its evolving growth with continuous learning spirit, self-started and driven on focused outcome-oriented activities and empathy for developers Ways to stand out from the crowd: Experience creating or optimizing vertical-specific technical solutions using Agentic AI, Gen AI, LLMs and VLM for software workflows Hands-on familiarity with advanced computing, AI, and/or GPU acceleration platforms, NVIDIA AI platforms & frameworks such as NEMO Framework, TRT, TRITON, Nemotron Models, RAPIDS, CUDA etc along with vertical specific model/algorithm optimization skills Successful history of building and scaling developer communities and delivering impactful technical enablement programs. Skilled in developing systems and tools to measure developer sentiment and track market trends, turning ecosystem insights into practical recommendations that guide product direction and strategic planning in Sovereign AI space Expertise in building frameworks to capture developer sentiment and market shifts, translating real-time ecosystem dynamics into actionable intelligence for industry strategy and product rationalization in Agentic AI, Gen AI, LLMs and VLM for Sovereign AI and Government/Citizen services centric workflows With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Originally posted on Himalayas

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Knowledge Management Consultant

Epiq • United Kingdom
Himalayas Tech

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.Job Description:Job SummaryThe Knowledge Management (KM) Consultant role will be an integral part of our market leading Knowledge Management and Data Strategy practice groups, leading development and management of our KM offerings and methodologies. Finally, the ideal candidate will have a detailed understanding of matter and client life cycles (and related workflows) within law firms, and knowledge of data and information governance leading practices. This is a client-facing role, and successful employees will be comfortable interacting directly with client personnel at all levels. Essential Job Responsibilities · Develop KM strategies and identify use cases in collaboration with law firm stakeholders. · Act as the primary contact for client representatives with regard to preparation for, and successful configuration of, KM systems. · Work with Advisory Practice Lead to develop and continuously improve the overall KM practice, its methodologies, and offerings. · Develop estimates and project work plans for KM projects and collaborate with designated project managers to ensure projects run according to schedule and costs. · Serve as subject matter expert and lead consultant on design and implementation of KM solutions. · Build business cases (for law firms) for KM solutions and document multi-year roadmaps for implementation that identify dependencies and sequencing. · Design and implement classification schemas related to experiential data including definitions, data structures, and associated metadata. · Lead the successful implementation and extension of KM programs at firms. · Lead the configuration and management of client KM systems through the course of a project. · Advise on data analysis and mapping activities related to planning for integration of internal client data into KM systems to support client priorities. · Lead client discussions related to data architectures as they impact an KM Program. This includes offering expertise related to taxonomies and governance best practices. · Lead and manage data integration and import/export works to ensure content is transferred and validated. · Organize and lead UAT testing phases on client projects, including development of testing scripts or criteria, and obtain stakeholder signoff. · Develop release notes, contribute to end user communications, and assist with the development of governance models, procedures, and policies. · Advise clients with design and configuration of matter profiles and business processes supporting matter profiling, and preservation of system compatibility and consistency. · Develop productive and strong working relationships with KM solution/product providers to understand product roadmaps and remain abreast of all product updates and new features. · Drive overall client satisfaction through effective development and communication of client deliverables.· Effectively manage project resources (Fireman and/or client) to successfully execute work as documented in project forecasts and work schedules.· Take accountability for client satisfaction and quality and accuracy of project deliverables developed during the course of projects.· Maintain an up-to-date record with regard to the status of all projects being worked on.· Participate in regular meetings of the Knowledge Management practice and relevant project teams.· Liaise with other Fireman & Company personnel as necessary in course of duties. Regularly meet with KM solution/product representatives to conduct knowledge share sessions.Qualifications· A background within (or consulting to) a professional services vertical is required; a law firm background is preferred.· A detailed understanding of leading KM vendors and solutions and their functionality, technical architectures, and product roadmaps. Relevant certifications are a plus. · A deep understanding of typical use cases for KM software for a variety of business departments within professional services firms, Marketing, BD, DE&I, and Pricing. · Experience managing multiple and simultaneous projects to successful completion and working with a range of project stakeholders including service providers. · Oral and written communication skills, with the ability to credibly contextualize messaging for both technical and non-technical audiences. The ability to adjust messaging based on the audience is critical. · Experience of database design and management, and data processing activities. · Experience with data profiling, root cause analysis and quality improvement techniques. · Basic understanding of the critical success criteria for experience management programs and solutions. · Ability to work in a team environment and flexible approach to working with various groups across the globe. · Competence to prioritize effectively, meet deadlines and accomplish assigned tasks with minimal supervision. · Familiarity with document management systems, new matter intake, and/or enterprise search platforms a plus. · Bachelor's Degree preferred, or equivalent combination of education, training, and experience. · Consulting experience preferred. About Fireman & Company: Fireman & Company is a legal industry-focused management consulting firm. Our team members have decades of experience as leaders in the industry, working as attorneys, CIOs, CKOs, and experts in KM, LPM, process improvement, and pricing. We are trusted advisors to the world’s most innovative law firms and corporations, and our mission is to help our clients make substantial, distinctive, and lasting improvements in performance. We require all persons hired to verify identity and eligibility to work in the United Kingdom and to complete the required security checks as part of the offer process.The successful individual must be authorised to work in United Kingdom for any employer and must all be a current resident in United Kingdom.Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.Click here to learn about Epiq's Benefits. Epiq Leadership CompassFosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. Build trust-based partnerships Nurture long-term relationships Remove collaboration barriers Celebrate cross-team success Engages & InfluencesInspires action and alignment through clear communication, purposeful influence, and a compelling vision. Use storytelling to build buy-in Align communication with organizational goals Guild alignment through strong engagement Maximizes PerformanceSets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. Use data to identify improvement opportunities Make informed decisions Align team goals with boarder strategy Empower teams to manage their own goals Translate vision into clear priorities Prepare for disruptions with strong change management Achieves Operational SuccessDrives continuous improvement and operational excellence through smart processes, data insights, and quality execution. Improve workflows for team efficiency Use clear documentation and expectations Resolve issues quickly using data and feedback It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.Originally posted on Himalayas

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Instructional Designer

Prison Fellowship • United States
Himalayas Tech

Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.What we are looking for:​A creative and team-focused Instructional Designer who is in agreement with Prison Fellowship's Statement of Faith and Code of Conduct to develop instructional content and learning experiences for program participants, staff, and volunteers in a fast-paced environment. In this role, you will analyze business goals, performance gaps, and learner needs to determine the right learning or performance support solution.Expectations of this role: Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions Analyze business goals, performance gaps, and learner needs to determine the right learning or performance support solution, translate2 ambiguous requirements into effective instructional strategies, and define measurable learning objectives aligned to desired behaviors and outcomes Design and develop learning experiences for volunteers, program participants (e.g., prisoners, wardens, church partners, and other partner organizations), and Prison Fellowship staff, by creating engaging learning deliverables for eLearning, instructor-led materials, virtual training, and job aids Write and refine clear, concise course content, scripts, scenarios, and assessments aligned to learning objectives. Effectively self-edit and revise for clarity and instructional effectiveness, while ensuring consistency with organizational style, brand, and messaging Collaborate effectively with stakeholders and subject matter experts by asking insightful questions to uncover true performance needs, while clearly communicating instructional design rationale, managing expectations, and incorporating feedback Collaborate cross-functionally with editorial, video, graphic design and other marketing partners to consult on, coordinate, and deliver cohesive, high-quality learning assets that align with brand and communication standards Partner closely with project managers to help define project scope, tasks, and timelines Provide in-person or virtual facilitation for end-users and/or trainers as needed Serve as an admin of Prison Fellowship learning platforms (e.g., adding new courses and users into the LMS) Qualifications: Bachelor's degree in instructional design, adult education, curriculum design or similar; graduate degree preferred 5 years of instructional design experience Solid background in adult education, curriculum design, instructional technology, and instructional design; facilitation skills preferred Strong knowledge of MS Office productivity tools, project management tools, and storyboarding; experience using Articulate Rise desired Strong interpersonal and communication skills as well as client-facing customer service skills This is a remote/virtual position in the United States What we offer:At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $72,000 and $80,000.Visit the employment page on our website to learn more about Prison Fellowship, and check out our YouTube channel to see how Prison Fellowship is transforming lives!OUR STATEMENT OF FAITHThe Foundation of What We BelieveAs a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.How We Are Compelled to Live and to ActWe believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.Applicants have rights under Federal Employment laws: Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) Family and Medical Leave Act (FMLA) Originally posted on Himalayas

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Senior Technical Writer

TaskUs • United States
Himalayas Tech

About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Salary Range: $73,000.00 - $109,000.00 per year.Pay Transparency Statement:The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.Benefits:We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.Application Window: This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.Job Description: Senior Technical WriterSo, what does a TaskUs Technical Writer really do? Think of yourself as an Architect for TaskUs clients, helping to plan and ultimately lay the foundation for awesome customer experiences. Imagine yourself going to work with one thing on your mind: Building great processes and internal documentation to power some of the world’s most disruptive companies. Your role was designed to map requirements, plan solutions, and successfully execute strategies. You like being part of a team that delivers excellence. You enjoy partnering with people to understand their needs and requirements, and coming up with documentation that provides solutions in clear, simple language. You care deeply about the overall business and look for ways to add value. You’re empathetic and know how to write for a variety of audiences and technical levels. You manage yourself and your time well and like being held accountable for your results. You’re able to balance customer’s needs against operational targets, and are comfortable reprioritizing work to meet moving targets.Responsibilities: Scope and create documentation both individually and by collaborating with teams Write clear documentation about how to perform technical and other tasks Edit, clarify, and proofread documents written by others Write and test published documents to ensure search ability and effectiveness Manage multiple, competing priorities in a constantly changing environment Plan, research, and write documentation for projects of moderate to high complexity and scope Manage cross-functional stakeholder relationships to fully understand processes, draft and review documentation, and approve final copy Identify audiences for content and anticipate the questions, problems, and needs that the content should address Develop innovative solutions to resolve complex tasks. Work on solutions that improve processes and practices, including maintenance processes and tools. You will create operating guidelines, knowledge bases, customer support agent content, and “frequently asked questions” pages to help customer support staff, consumers, and other users within a company or an industry. You will collaborate with SMEs, product designers, and other internal experts, in addition to conducting independent research.Must haves: BA/BS with strong academic record - English, Journalism, Communications or equivalent writing degree preferred 5+ years of online editing, content creation, and/or content strategy experience 5+ years working in a technical field 5+ Years managing small project teams to develop, execute and complete assignments. Experience evaluating team performance, including quarterly reviews and assessments. Demonstrated aptitude for quickly learning and understanding new technologies Strong command of the English language: an eye for detail, meticulous grammar, and proofreading skills Excellent business acumen, written and oral communication, and interpersonal skills Keen technical curiosity, with outstanding research and problem-solving skills Ability to break down complex technical subjects and present them in an approachable way for different audiences - including translating technical jargon into plain language Strong drive to succeed and hunger for interesting challenges Commitment to following and improving team processes and style guidelines The ability to self-manage your day-to-day tasks with minimal guidance Strong project management skills; able to hit deadlines for multiple projects at a time Experience working in a fast-paced startup environment; thrives in ambiguity Ability to adapt quickly and create solutions independently and collaboratively Nice to haves: Familiarity with web technologies and web-based content management tools Programming skills in any language An eye for visuals and graphic design, and familiarity with image editing tools Experience with other methods of presenting learning content, such as recorded video tutorials, live video streams, or instructor-led training Experience writing content for a technology company Passion for creating pleasant user experiences Experience working cross-functionally with UX, Product Management, Sales, and Marketing partners Ability to make content strategy decisions based on credible metrics and communicate according to well-reasoned analysis How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .Originally posted on Himalayas

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Lead UX Content Designer

Consilio LLC • United States
Himalayas Tech

OverviewConsilio builds eDiscovery and legal technology solutions used by legal teams at major organizations. Our users make consequential decisions inside our products — often under deadline, always under scrutiny. And the language in those interfaces is how they understand what the system did, what it's asking of them, and what happens next.We're hiring our first dedicated content strategist to own that layer across a portfolio of enterprise products. You'll sit at the intersection of language, product strategy, system logic, and emerging technology, and you'll be the authority on what we call things and how we explain them.You'd join a User Experience team built deliberately as a strategic function — design, research, content, and design systems together. The problems are unglamorous in the best way: dense workflows, real consequences, users who notice when language is imprecise.How this role operatesThis is not a copywriting role or an embedded-writer role. Instead of writing every string yourself, you'll build the infrastructure that lets other people write well without you: terminology systems, voice & tone, content patterns, and guardrails that keep AI-assisted drafting on-voice. You'll own the logic, taxonomy, and rationale behind our hardest content problems and scale that intent across products and teams.Expect to oscillate. Some weeks you'll be deeply embedded in a single high-leverage initiative. Others you'll operate consultatively across several product teams at once, setting direction and auditing what ships. Both modes require you to be persuasive without formal authority.Responsibilities• Content systems and governance.Build, govern, and maintain our voice & tone, terminology standards, and content pattern libraries that span our portfolio. And drive their adoption across internal and partner teams.• Content strategy for AI-assisted experiences.Our products increasingly incorporate AI-driven capabilities. Lead how our products explain what AI did, how confident it is, and where human judgment is required.• Strategic content architecture.Drive complex initiatives from problem framing forward, owning content structure, hierarchy, and flow including onboarding and in-product guidance alongside design and product.• Audit, gap analysis, and roadmap.Assess content quality across products, define the target state, and own the plan to close the gap..• Design system partnership. Own the content layer of our design system — voice and tone, UI terminology, taxonomy, content components and patterns — documented for others to use independently.• Enablement and practice maturation. Upskill product designers, PMs, and partner teams through documentation, workshops, and review mechanisms.• Quality assurance across the journey. Serve as the standing check on narrative coherence across live experiences, so that teams building in parallel don't fragment the customer journey.Qualifications• 10+ years in content strategy or content design• At least 4 years building, governing, or contributing to content systems, terminology standards, or design system content layers across multiple products• Experience designing content for AI-driven features, or a clear, well-reasoned point of view on how to• Demonstrated experience influencing product and content direction without formal authority• Fluency in Figma and a working understanding of how content maps to components and tokens• Strong presentation skills, with the ability to build a persuasive narrative for executive audiences Qualities we're looking for• Undaunted by domain complexity — you'll learn a specialized professional field deeply enough to debate its vocabulary with practitioners, and you'll find that energizing rather than tedious• A systems thinker who treats terminology and content patterns as infrastructure with dependencies and maintenance costs• Comfortable making a decision and defending it.• Extreme attention to detail alongside genuine tolerance for ambiguity and unfinished ground Portfolio• A strong portfolio demonstrating complex content strategy across multiple web-based enterprise products, showing the reasoning behind the words and not just the words Qualities we're looking for• Undaunted by domain complexity — you'll learn a specialized professional field deeply enough to debate its vocabulary with practitioners, and you'll find that energizing rather than tedious• A systems thinker who treats terminology and content patterns as infrastructure with dependencies and maintenance costs• Comfortable making a decision and defending it.• Extreme attention to detail alongside genuine tolerance for ambiguity and unfinished ground Portfolio• A strong portfolio demonstrating complex content strategy across multiple web-based enterprise products, showing the reasoning behind the words and not just the words Nice to have•Experience establishing a content design practice where none existed•Experience with explainability, confidence and uncertainty, or human-in-the-loop review in AI or ML-driven features•Prior experience with legal technology, compliance, financial services, or another regulated, high-consequence domainConsilio’s True North Values Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter. Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions. Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future. Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Originally posted on Himalayas

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Registered Nurse (RN) Clinical Documentation Specialist

Lifepoint Health • United States
Himalayas Tech

Registered Nurse (RN) Clinical Documentation Specialist Job Type: Remote FT | Days Your experience mattersAt Highpoint Health Sumner we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.How you’ll contribute You’ll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing.What we offerFundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities Qualifications and requirementsApplicants should have a current State of Tennessee or Multi-State Registered Nurse licensure and possess an associate or bachelor’s degree or RN Diploma in Nursing. BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required to be current upon hire ACLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 12 months of employment, if not current upon hire Minimum Work Experience: Bachelor's Degree - Preferred or bachelor's in health-related field. Coder Certification or CCDS - Required with degree in another related field 1 year of nursing experience - Preferred 4 years nursing experience in adult inpatient clinical role or 4 years coding experience (CCS) - Required About our Health SystemHighpoint Health Sumner is a 167-bed hospital located in Gallatin, TN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.EEOC StatementHighpoint Health Sumner is an Equal Opportunity Employer. Highpoint Health Sumner is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”Originally posted on Himalayas

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TECHNICAL WRITER

VSolvit • Canada, United States
Himalayas Tech

Job Summary The Technical Writer performs foundational documentation tasks in support of technical teams, program requirements, and internal business operations. This position supports the creation, formatting, and revision of user guides, standard operating procedures, training materials, meeting minutes, and technical documentation. This role works under close supervision and follows established documentation guidelines and templates. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Draft, format, and revise technical documents based on source materials provided by subject matter experts Edit content for grammar, style, and consistency using standard templates Assist in maintaining document repositories and file version control Support preparation of training guides, help manuals, SOPs, and visual materials Attend meetings to capture and compile notes into summary documents Follow internal guidelines and contribute to the continuous improvement of documentation practices Collaborate with team members to gather data and clarify content requirements Track status of assigned documentation tasks and report updates to supervisor Basic Qualifications U.S. Citizenship Required High School Diploma or equivalent 1–2 years’ experience in administrative, clerical, or writing-focused role Strong written communication and proofreading skills Proficiency with Microsoft Word, PowerPoint, and PDF editing tools DoD Secret Clearance Required If applicable: If you are or have been recently employed by the U.S. government by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Associate’s degree or coursework in English, Communications, Technical Writing, or related field Experience supporting a federal contractor or defense program Familiarity with SharePoint or collaborative document systems Exposure to style guides such as Chicago Manual of Style or Microsoft Manual of Style Company Summary Join the VSolvit team! Founded in 2006, VSolvit (pronounced "") is a technology enabled solutions provider that specializes in AI/ML, cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning CA MBE, WBE, and CMMI Level 3 certified company. We offer a customizable benefits program that best meets the needs of our employees. Offering may include: medical, dental, and vision insurance; life insurance; long and short-term disability and other insurance products; Health Savings Account; Flexible Spending Account; 401(k) Retirement Plan options; Tuition Reimbursement; and assorted voluntary benefits. Our goal is to grow together and enjoy the work we do as a team. Originally posted on Himalayas

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Technical Writer

vCluster Labs • United States
Himalayas Tech

vCluster Labs is looking for a Technical Writer to join our documentation team. You'll write and maintain conceptual, how-to, and reference documentation across the vCluster Platform, working from design docs alongside engineers and standing up tenant clusters yourself to verify every procedure before it's published. Our docs serve a wide audience, from prospects evaluating vCluster to platform engineers. This is a hands-on role. You'll need to actually run the software, not just read about it, to write docs that hold up.As a Technical Writer, your role will include: Documentation: Write and maintain conceptual, how-to, and reference documentation for vCluster, vCluster Platform, vMetal, and related tenant-isolation concepts. Verification: Stand up tenant clusters yourself to verify procedures, capture screenshots, and confirm CLI output before publishing. Collaboration: Work from projects, tickets, and design docs. Collaborate with engineers to fill documentation gaps surfaced by support and sales. Information architecture: Contribute to product information architecture, naming conventions, hierarchy, and concept organization across the docs site. Review and editing: Review and edit for consistency with our terminology and style guide. This role could be a fit for you if you bring: Kubernetes fundamentals: Working knowledge of Kubernetes fundamentals (pods, namespaces, control planes) and comfort using a terminal to run commands like kubectl and helm. You should have enough to understand the docs you're writing or reviewing, not necessarily enough to design a system yet. Technical writing: 2+ years of technical writing experience. You have demonstrated prior experience of strong technical writing. Workflows: Familiar with ticket trackers (GitHub Issues, Jira, Linear or similar), async collaboration with engineers on a global team, automated style/lint enforcement (such as Vale), and versioned documentation workflows. AI usage: You're comfortable and excited to use AI in your writing workflow, from drafting docs off tickets and design docs to using an AI coding assistant to verify a procedure works before writing it up to automating work with skills and agents. Bonus points for: Prior experience with container orchestration, platform engineering, or infrastructure tooling Experience with tooling like Docusaurus, MDX, or similar Start-Up Grit: Experience working in a high-growth environment. You are comfortable with ambiguity and eager to make an impact. About vCluster LabsWe're the #1 platform for AI infrastructure, trusted by the world's fastest-growing AI cloud builders. We're a venture-backed startup that's raised over $28M from top-tier investors including Khosla Ventures (first investor in OpenAI, GitLab, Stripe, and DoorDash), and we're in a hyper-growth phase looking for motivated people to join our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe with a remote-first culture.We give AI Cloud providers and AI factories a hyperscaler-like experience on their own GPU infrastructure. Our platform runs the full stack an operator needs, from bare metal provisioning and node lifecycle management up through managed Kubernetes, Slurm, Ray, and inference clusters, so they can turn raw GPUs into cluster products they can sell in days instead of spending 12+ months building it themselves. Today we power over 100,000 GPUs and 1 million CPUs across 50+ AI clouds and Fortune 500 companies, backed by a team of 40+ infrastructure engineers who build alongside our customers rather than just shipping them software.We're the company behind vCluster, the open source technology for tenant isolation on Kubernetes, with 11,000+ GitHub stars and 40M+ tenant clusters created since 2021. Open source is part of our DNA. At KubeCon North America 2025, we launched our Infrastructure Tenancy Platform for AI, a Kubernetes-native framework built for running AI, ML, and GPU-intensive workloads anywhere, with an NVIDIA-validated reference architecture for DGX systems.BenefitsWe offer the following benefits: Competitive Salary: We offer a competitive compensation package, including equity. Premium Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country). Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day. Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way. Culture & ValuesAt vCluster Labs, we value and stand for: Make it Happen: We have a relentless bias for action and the grit to push through obstacles. We do whatever it takes to figure it out, put in the work, and ruthlessly prioritize the actions that drive measurable impact for the business. Own the Outcome: We understand that our responsibility doesn't end when a task is checked off; it ends when the value is delivered. We connect our daily individual actions to the broader success of the company and our customers. Create Wow: We measure success by the experience we generate, both inside and outside the company. For our customers, this means impressive speed and intuitive experiences. For our team, this means going the extra mile to support one another and to continuously drive each other to new heights. Open Source, Open Mind: We are actively contributing to and maintaining open-source projects. Internally, we foster meritocracy — the strongest ideas win, no matter who or where they come from. Build Tomorrow’s Standards, Intentionally: We don't just ship software; we define the state-of-the-art of tomorrow. We are fearless in tearing down old approaches to build something better, but we are disciplined in how we do it because we know our users rely on our technology to run mission-critical infrastructure platforms. Compensation Range: $130K - $170KOriginally posted on Himalayas

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Knowledge Engineer - Back End

Accenture • Saint Bernard
Adzuna (US)

We Are: Accenture is a global professional services and solutions company that helps leading organizations reinvent with digital, cloud, data, and AI capabilities, drawing on its large global workforce, industry expertise, and ecosystem partnerships to create 360° value. By combining hands-on engineering with deep industry context, we help organizations build their digital core, modernize operations, unlock value from data and AI, and deliver tangible business outcomes at speed and scale. You A…

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Head of Developer Relations

Buildkite • San Francisco
Adzuna (US)

About Buildkite Buildkite's CI platform is trusted by the world's leading engineering teams, helping ship software used by more than 1 billion people every day. Companies including Canva, Meta, Mistral AI, and NVIDIA rely on Buildkite to run builds, tests, and deployments on their infrastructure, ours, or both - giving them the speed, reliability, and flexibility to ship with confidence. About the Role This is a Staff DevRel role: you'll own the human interface between Buildkite's engineering r…

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Data/Information Architect - Consultant

Stellar IT Solution • Pineridge
Adzuna (US)

Job Title: Tableau Developer/ Architect Location: Columbia, SC - Onsite Duration: 12 Months W2 candidates only Job Description: Daily Duties / Responsibilities: Perform Data Analysis On Real Estate, Fleet Metrics, and financial data to support admin management initiatives utilizing tools such as Excel, Tableau, Ms Power Bi, R, Python, Sas. Perform development in database environments such as MS SQL Server Management, Azure Synapse, Or Similar Environments. Assist With Support Of Tableau Enviro…

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