Enlighten, an HII - Mission Technologies Company
•
Columbia
Adzuna (US)
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers' greatest challenges. We recognize that the most effective environment for your projects doesn't always look the same. Our hybrid work approach ensures that you can make lasting relationships…
Position Summary The organization is seeking an experienced Technical Writer to create and maintain authoritative technical documentation for internal cloud platform architectures, services, APIs, and operational processes. This role ensures documentation supports safe usage, operational consistency, and effective onboarding for application and operations teams. The Technical Writer will own documentation standards, structure, and lifecycle management to facilitate clear and accurate communicat…
Accenture in India
•
Remote
Linkedin (India)
Project Role : Knowledge EngineerProject Role Description : Design and structure knowledge frameworks that enable AI systems to reason and make informed decisions. Capture and translate expert and unstructured knowledge into ontologies, knowledge graphs, and semantic models, ensuring accuracy and context for automation and insights. Apply advanced analytics on knowledge graphs to drive problem-solving and actionable insights.Must have skills : AWS BigDataGood to have skills : Graph Databases, Neo4j, Data EngineeringMinimum 15 Year(s) Of Experience Is RequiredEducational Qualification : 15 years full time educationRole Summary / DescriptionAI Powered Tech TalentTechnical Architect role in Knowledge Engineering focused on leading enterprise-scale knowledge graph, semantic layer, ontology, and AI knowledge architecture solutions on Amazon Web Services (AWS). In this role you will own the complete knowledge engineering scope for strategic and complex programs, sets architecture standards, guides teams, shapes client solutions, and translates real-world business problems into scalable AI and knowledge graph solutions. The role must bring industry experience across domains such as BFSI, healthcare, retail, telecom, manufacturing, energy, public sector, or life sciences, applying semantic AI, knowledge graphs, LLM grounding, governed data products, and cloud-native architecture patterns to create reusable assets and measurable business value.Key ResponsibilitiesDefine AWS reference architectures for knowledge graph, semantic layer, and AI knowledge applications using services such as Amazon Neptune, S3, Glue, Lambda, EMR, Redshift, Athena, OpenSearch, Bedrock, SageMaker, IAM, and cloud-native observability/security capabilities.Architect cloud-native data pipelines, graph ingestion, ontology management, vector/database integrations, API layers, LLM grounding patterns, and governed knowledge access models on AWS.Lead the complete Knowledge Graph and Knowledge Engineering solution scope that transforms data architecture for strategic, complex client programs.Own the design, development, and implementation of AI, semantic layer, ontology, taxonomy, schema, graph modeling, and knowledge curation solutions across the program.Partner with project leaders, delivery leads, senior client stakeholders, architects, product teams, data engineers, AI engineers, and domain SMEs to create standout graph-powered offerings.Develop trusted-advisor relationships with senior client stakeholders and make a clear business case for semantic layer, knowledge graph, and enterprise AI knowledge architecture solutions.Lead architecture governance, design reviews, solution estimation, pre-sales support, proposal inputs, implementation planning, and technical risk management for complex knowledge engineering programs.Set standards for ontology design, semantic modeling, metadata management, data governance, lineage, knowledge graph curation, and reusable engineering patterns across programs.Build and mentor multidisciplinary teams, establish capability development plans, and guide delivery quality for knowledge engineers, data engineers, AI engineers, and platform specialists.Drive thought leadership, innovation, reusable assets, accelerators, and modern methods around knowledge graphs, semantic AI, LLM grounding, RAG, agentic systems, and graph-based AI patterns.Translate industry-specific business problems into scalable knowledge-driven architectures and reusable assets that advance the discipline beyond a single engagement.Required QualificationsBachelor's degree or equivalent in Computer Science, Information Technology, Engineering, Mathematics, Data Science, or a related field.Minimum 6 years of experience with Knowledge Graph technologies such as RDF, SPARQL, LPG, SHACL, OWL, schema design, ontology management, and knowledge graph curation.Minimum 6 years of experience in schema design, ontology management, semantic modeling, taxonomy management, metadata management, and knowledge graph curation.Minimum 4 years of experience designing and developing Knowledge Graph solutions and graph-based ML models across functional and technical workstreams.Minimum 3 years of experience implementing end-to-end data pipelines for AI applications, especially LLM-enabled or enterprise knowledge applications, with hands-on design and configuration.Minimum 6 years of experience with relational databases, object stores, graph databases such as Stardog, Neo4j, Amazon Neptune or equivalent, and vector databases.Minimum 6 years of managerial or technical leadership experience leading teams and explaining the value of semantic layers and knowledge graphs to senior business and technology stakeholders.Experience contributing to sales, pre-sales, solution shaping, delivery leadership, stakeholder management, and enterprise data transformation programs.Required Skills/ ExperienceDeep knowledge of knowledge graph architecture, semantic modeling, ontology engineering, metadata management, data governance, graph curation, and graph-based AI/ML patterns.Hands-on experience architecting AWS-based knowledge engineering solutions using Amazon Neptune, S3, Glue, Lambda, EMR, Redshift, Athena, OpenSearch, Bedrock, SageMaker, IAM, APIs, and cloud security/monitoring services.Strong Python expertise and hands-on experience with frameworks and tools such as PyTorch, TensorFlow, PySpark, Apache Airflow, Apache NiFi, SQL, SPARQL, SHACL, APIs, and ETL/ELT pipelines.Ability to design scalable graph ingestion, schema/ontology pipelines, semantic data products, vector search/retrieval patterns, RAG grounding layers, and LLM-ready knowledge services.Strong architecture leadership across cloud integration, data pipelines, security, governance, observability, cost optimization, reusable assets, and production readiness.Good to Have SkillsPractical experience with NLP techniques, search techniques, prompt engineering, entity extraction, entity resolution, semantic search, and enterprise-scale LLM applications.5+ years of hands-on experience with cloud platforms, with deep AWS specialization and working exposure to Azure or GCP in multi-cloud environments.AWS certifications such as Solutions Architect Professional, Data Engineer, Machine Learning/AI Specialty, or related credentials.Industry experience in BFSI, healthcare, retail, telecom, manufacturing, energy, public sector, or life sciences, including industry-specific ontologies, data models, compliance needs, and knowledge-driven use cases.Advanced degree or Ph.D. in Computer Science, Computer Engineering, Mathematics, Electrical Engineering, Data Science, or a related discipline.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Direct message the job poster from Hyland
Sriranjani Gopikrishnan
Sriranjani Gopikrishnan
Talent Acquisition Specialist | Hyland Hyderabad | Building the Future of Intelligent Content Management
Technical Writer 2Experience: 3 - 6 Years📍 Location: Hyderabad, India | Hybrid – 3 Days in the OfficeAbout the RoleThe Technical Writer creates and maintains software documentation for Hyland's products, ensuring that all content is well written, accurate, and clearly reflects the behavior of the software. This role partners closely with R&D, product, and editorial teams to deliver high-quality documentation that supports both internal and external audiences.This is a role for someone who combines strong writing skills with genuine technical curiosity — someone who takes pride in clarity, accuracy, and producing documentation that makes complex software approachable and easy to understand.Your Role Responsibilities? Here's What You'll Do.Research, build, and maintain knowledge about products, services, technology, and concepts to create accurate, well-structured documentation for new and moderately complex software products.Update and edit existing product documentation to reflect software changes, ensuring all content conforms to established quality standards for structure, content, and style before submission to the editorial team.Meet with subject matter experts, attend relevant meetings, and collaborate with R&D colleagues to verify that documentation accurately reflects software behavior and product functionality.Ensure software is functioning as expected; escalate identified bugs, software design issues, and usability concerns to the appropriate R&D stakeholders and drive issues toward timely resolution.Actively participate in discussions regarding product direction and design; proactively seek information about product development to anticipate and prepare for upcoming software changes.Identify and troubleshoot issues within the authoring environment; use experience to make informed, quality-focused decisions — with minimal guidance — that improve the layout, accuracy, and overall functionality of assigned documentation.Role EssentialsBachelor's degree, preferably in English or Technical Communication, with demonstrated working experience writing concise, grammatically correct, and well-structured technical documentation for software products.Working experience with desktop authoring and publishing tools, with a proven ability to quickly learn and adapt to additional tools required for the role; strong technical aptitude and a dedication to producing high-quality, accurate documentation.Strong editing skills and exceptional attention to detail, with a commitment to quality and consistency across all documentation — including adherence to established standards for structure, content, and style.Good interpersonal and collaboration skills, with a history of building productive working relationships with subject matter experts, R&D colleagues, and cross-functional teams to ensure documentation accuracy and completeness.Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; strong decision-making skills with the ability to make informed, independent judgments that improve documentation quality.What We'd Like to SeeStrong ability to install, use, configure, and troubleshoot software, with experience identifying and resolving issues within authoring environments — independently or with minimal guidance from documentation leadership.Experience actively contributing to product direction and design discussions, with the ability to proactively anticipate upcoming software changes and prepare documentation ahead of release cycles.Demonstrated ability to perform advanced technical writing tasks, including contributing to documentation process improvements and taking on complex assignments as determined in collaboration with documentation team management.Experience escalating and driving resolution of software bugs, design issues, and usability concerns to the appropriate R&D stakeholders, with a proactive and solutions-oriented approach to product quality.Familiarity with Agile or iterative software development environments, with the ability to manage multiple documentation projects simultaneously, adapt to shifting priorities, and deliver high-quality content within defined timelines.About HylandHyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.© Hyland. All rights reserved.Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.#HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.Equal Opportunity StatementHyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
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Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology, Engineering, and Writing/Editing
Industries
IT Services and IT Consulting and Information Services
Direct message the job poster from 60 Degrees
Julz McCrae
Julz McCrae
Tech Talent Partner at 60 Degrees
THE OPPORTUNITY THAT AWAITS YOUOur client is a growing technology business that develops innovative, cloud-based software solutions for the insurance industry. Operating across multiple markets, they are recognised for delivering technology that enables organisations to improve efficiency, reduce operational complexity, and enhance customer experiences.As a Technical Writer, you will play a critical role in transforming complex technical information into clear, engaging, and user-friendly documentation. Working closely with Product, Development, Training, Sales, and Marketing teams, you will help ensure that internal and external stakeholders have access to accurate, high-quality product information and support materials.This is an exciting opportunity to join a collaborative and innovative environment where your work will directly contribute to the successful adoption and understanding of sophisticated software products used across multiple markets.YOUR KEY RESPONSIBILITIESAs the Technical Writer, you will be responsible for creating, maintaining, and improving technical documentation across the product ecosystem.Key responsibilities include:Developing clear, concise, and audience-appropriate technical documentation for software products.Collaborating with Product, Development, Training, Sales, and Marketing stakeholders to gather and validate information.Researching, structuring, and creating technical product documents, manuals, process guides, and operational documentation.Translating complex technical concepts into easy-to-understand content for technical and non-technical audiences.Creating user-focused product documentation that explains features, functionality, configurations, and associated business benefits.Developing configuration support documentation and technical manuals.Reviewing and refining existing documentation to ensure consistency, accuracy, and quality.Producing supporting visual content, including workflows, process maps, and diagrams.Building and maintaining a strong understanding of the organisation's products and documentation standards.OUR REQUIRED EXPERTISEEssential Experience & QualificationsPrevious experience as a Technical Writer or in a similar role within a software development environment.Proven experience creating technical documentation for software products.Ability to provide a portfolio showcasing Technical Writing work.Experience reviewing, editing, and enhancing existing technical documentation.Experience using documentation platforms such as Confluence, Notion, or similar.Experience using diagramming tools such as Visio, Lucidchart, draw.io, or equivalent.Good understanding of the Software Development Life Cycle (SDLC) and software development principles.Strong proficiency in Microsoft Office.Essential Skills & CompetenciesExcellent written communication, editing, and research skills.Strong stakeholder engagement and interpersonal abilities.Exceptional attention to detail and commitment to producing high-quality work.Strong analytical and problem-solving skills.Ability to quickly understand complex technical concepts and communicate them effectively to different audiences.Experience creating documentation that incorporates text, diagrams, workflows, and visual elements.Highly organised, adaptable, and resilient.Ability to manage multiple priorities and deliver work to deadline.YOUR REWARDR600 000 to R660 000 per annum, inclusive of pension fund and group life cover.Hybrid working model with 2 days per week in the Stellenbosch office.Opportunity to work within an innovative Insurtech software business, with ongoing professional growth and development opportunities.For more roles, please have a look at our website (www.60degrees.com) or follow us on LinkedIn (https://www.linkedin.com/company/10287263/)
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development and Insurance
Amazon Web Services (AWS)
•
Remote
Linkedin (UK)
Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for UK. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Job DescriptionJoin a High-Performance Culture That Drives Innovation and ExcellenceAt Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.Why Vertiv? High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward. Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture. Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career. A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.Position SummaryThe Senior Instructional Designer designs, develops, and maintains high-impact learning solutions that enable employees to perform effectively in support of business objectives across multiple functions, including Human Resources, Legal, Compliance, Finance, Product Management, New Product Development and Introduction, Services, Sales, and Operations. This role partners closely with subject matter experts, program managers, and business stakeholders to analyze performance needs, recommend learning solutions, and develop engaging learning experiences using the Analyze, Design, Develop, Implement, and Evaluate (ADDIE) methodology.Working independently on projects of moderate scope and complexity, the Senior Instructional Designer applies comprehensive instructional design knowledge, adult learning principles, and project management practices to create eLearning, videos, virtual instructor-led training, instructor-led training, assessments, job aids, and performance support materials. The role manages stakeholder relationships, owns project execution activities, and exercises judgment within defined parameters while maintaining Vertiv learning, accessibility, localization, and brand standards.ResponsibilitiesApply the Analyze, Design, Develop, Implement, and Evaluate methodology to deliver instructional design projects from intake through implementation and evaluation.Conduct learner, needs, task, and topic analyses to identify performance gaps and learning requirements.Develop measurable learning objectives and determine appropriate instructional methods and delivery solutions.Design and develop learning solutions including eLearning, videos, instructor-led training, virtual instructor-led training, assessments, work instructions, job aids, and performance support resources.Facilitate meetings with subject matter experts and stakeholders to gather requirements, review content, obtain approvals, and manage project expectations.Manage project plans, timelines, risks, dependencies, milestones, and deliverables for assigned projects.Collaborate with stakeholders to ensure alignment between learning solutions and business goals.Apply adult learning principles, accessibility standards, learning evaluation methods, and global design standards throughout the development process.Partner with learning management system administrators and other support teams to support testing, implementation, and deployment activities.Analyze learner feedback, assessment results, and evaluation data to improve learning effectiveness.Review and edit instructional materials to ensure quality, consistency, accuracy, and adherence to established standards.Serve as a mentor and resource for less experienced instructional designers as needed.Support departmental continuous improvement initiatives and contribute to the sharing of instructional design best practices.QualificationsBachelor's degree in Instructional Design, Education, Adult Learning, Communications, Business, or a related field, or equivalent professional experience.Minimum of five years of instructional design, learning and development, training, or related experience.Demonstrated experience managing instructional design projects independently.Strong knowledge of adult learning principles, instructional design methodologies, learning assessments, and evaluation practices.Experience developing learning solutions for both technical and non-technical business topics.Experience working with stakeholders and subject matter experts across multiple business functions.Proficiency with instructional development tools such as Articulate Rise, Articulate Storyline, Vyond, Camtasia, Canva, Adobe Creative Suite, or similar technologies.Strong project management, communication, facilitation, technical writing, and organizational skills.Experience supporting global audiences and localization-ready content preferred.Learning and development certifications such as ATD, CPTD, CompTIA CTT+, or similar certifications preferred.The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIESCustomer FocusOperational ExcellenceHigh-Performance CultureInnovationFinancial StrengthOUR BEHAVIORSOwn ItAct With UrgencyFoster a Customer-First MindsetThink Big and ExecuteLead by ExampleDrive Continuous ImprovementLearn and Seek Out DevelopmentAbout UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.OUR STRATEGIC PRIORITIES High-Performance Culture Customer Focus Operational Excellence Innovation Financial StrengthVERTIV BEHAVIORS Own it Act with urgency Foster a customer-first mindset Think big and execute Lead by example Drive continuous improvement Learn and seek out development Promote transparent & open communicationAbout VertivVertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.Equal Opportunity EmployerVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Appliances, Electrical, and Electronics Manufacturing
The Associate Learning Designer (ALD) supports the design, development, implementation, and continuous improvement of learning solutions that address business and performance needs. Working under the guidance of Learning Designers and Senior Learning Designers, the ALD applies foundational instructional design principles, learning technologies, and established development standards to create engaging, accurate, and learner-centered experiences.This role is designed for individuals who are building professional expertise in learning design, strengthening business acumen, and developing the judgment required to independently manage learning projects in the future. The ALD is expected to demonstrate strong learning agility, curiosity, attention to detail, and a commitment to continuous improvement.Key Responsibilities Learning Design & Content DevelopmentSupport the design, development, and updating of learning solutions using established instructional design principles, templates, and standards. Create and maintain learning assets, assessments, learner materials, and supporting resources. Ensure learning content is accurate, complete, and aligned to business and learner requirements. Digital Learning ProductionDevelop learning content using approved authoring tools and technologies. Apply Manulife branding, accessibility requirements, and development standards when creating learning materials. Support LMS-related activities and learning deployment requirements. Project ExecutionComplete assigned learning design tasks and deliverables within agreed timelines. Participate in quality assurance, testing, reviews, and revision cycles. Escalate risks, dependencies, and challenges while seeking guidance when needed. Collaboration & Stakeholder SupportWork closely with Learning Designers, Senior Learning Designers, SMEs, and business stakeholders. Incorporate feedback effectively and contribute to design discussions. Demonstrate professionalism, responsiveness, and customer focus in project interactions. Continuous Learning & Capability BuildingDevelop foundational skills in learning design, digital authoring, project management, communication, and business acumen. Seek coaching, apply feedback, and demonstrate learning agility. Build readiness for progression to the Learning Designer role through increasing independence and capability. Required Skills & QualificationsStrong written, verbal, and visual communication skills with the ability to collaborate effectively with stakeholders and subject matter experts. Strong attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines. Demonstrated learning agility, curiosity, and commitment to continuous improvement and professional development. Proficiency in Microsoft 365 applications including PowerPoint, Word, Excel, and Teams. Preferred QualificationsExperience creating digital learning content, presentations, job aids, or training materials. Exposure to e-learning authoring tools such as Articulate Storyline 360, Rise 360, Vyond, Camtasia, or similar platforms. Familiarity with Learning Management Systems (LMS) and online learning environments. Experience working in project-based, collaborative, or customer-focused environments. AI-Enabled Learning Design CapabilityDemonstrated openness to working alongside Artificial Intelligence (AI) tools to improve productivity, creativity, quality, and learner outcomes. Willingness to learn, experiment with, and responsibly apply AI-assisted workflows in learning analysis, content development, storyboarding, multimedia creation, quality assurance, and project delivery. Ability to critically evaluate AI-generated outputs, apply sound judgment, and ensure accuracy, compliance, accessibility, and learner relevance before implementation. Growth mindset toward emerging technologies and continuous innovation in learning design practices. When You Join Our TeamWe’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see. About Manulife And John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.Working ArrangementHybrid
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Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Insurance
This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.Documentation Tooling TeamThe Documentation Tooling Team is responsible for building the systems and foundations that improve how technical knowledge is created, structured, and delivered across Adyen’s developer ecosystem. You will work on core challenges related to content quality, freshness, consistency, scalability and the ability to make information usable both for people and agents.In this role, you will build the next generation of Adyen’s knowledge platform. This platform turns static documentation into structured, queryable knowledge.This includes structuring content, connecting content from multiple sources and building interfaces that make technical documentation accessible across products and tools as knowledge. Your work will power reliable, contextual and efficient access to information for customers, developers, AI agents and internal teams.The team is a strategic part of the Developer Experience group within the Customer Experience solution. Our mission is to provide clear, accurate, and accessible knowledge that supports customers throughout their integration journey and helps them move quickly with confidence.Core Focus AreaContent Architecture- Design scalable graph schemas, ontologies, and metadata models that support consistency, reuse, and discoverability across documentation.Serverless Pipeline Orchestration- Own, configure, and optimize robust AWS serverless pipelines to ingest and process documentation from distributed sources.Knowledge Systems Design- Design structured knowledge representations that allow information to be connected, navigated and queried programmatically.APIs for Knowledge & AI Access- Build high-performance retrieval interfaces optimized for developer environments and AI agents.Instrumentation and Quality- Implement automated controls and validation rules to detect documentation drift and ensure the long-term integrity of the knowledge platform.What You’ll DoImplement and deliver the next generation of Adyen’s Knowledge platform, establishing the foundation for intelligent and contextual knowledge delivery via AI native interfaces.Design, configure and orchestrate serverless pipelines in AWS to ingest content from headless CMS and Git repositories.Define the graph schemas, ontologies, and write highly optimized, idempotent queries to update and query the graph database.Collaborate Cross-Functionally working closely with technical writers, product managers, and engineering teams, as well as a dedicated cloud team to ensure secure, resilient infrastructure deployments.Contribute to engineering excellence through code reviews, mentor engineers, fostering a culture of excellence and performance.Who You AreYou have deep production experience with Python and are proficient in designing serverless orchestrations using AWS Step Functions and AWS Lambda.You are experienced with graph databases, specifically Neo4j and the Cypher query language, and understand how to build and evolve data ontologies.You have experience building robust content-ingestion or ETL pipelines to extract and transform unstructured content (from sources like Git or Headless CMS) into graph databases.You have experience designing performant APIs for complex retrieval. Knowledge of GraphRAG patterns or vector embedding integration (e.g., via Amazon Bedrock) is a strong plus.You have a solid grasp of Infrastructure-as-Code (Pulumi) to manage your serverless pipelines, and you understand how to collaborate with cloud platform teams managing container workloads (Amazon EKS/Kubernetes).You're an excellent communicator, able to translate strategy into technical initiatives and represent technical points of view to both engineering and writing audiences.Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Engineering
Industries
Financial Services
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Video Content Strategist based in Netherlands.This role offers the opportunity to shape and scale a high-impact YouTube presence within a fast-growing financial technology environment.You will own the video content pipeline from idea generation and selection through scripting, packaging, testing, and optimization.The role combines exceptional storytelling with a deep understanding of audience behavior, YouTube performance, and content strategy.You’ll translate complex Bitcoin and economic topics into compelling stories that educate, engage, and build audience trust.Success will be measured through viewership, retention, returning viewers, and the ability to continuously improve creative performance.Working closely with marketing, production, research, and leadership teams, you’ll have substantial ownership over the channel’s editorial direction.This is an ideal opportunity for a strategic content professional who thrives on experimentation, strong creative judgment, and measurable results.AccountabilitiesOwn the end-to-end video content pipeline, generating, evaluating, prioritizing, and developing ideas using input from marketing, research, and other internal sources.Develop compelling titles and thumbnails, test different packaging approaches, and use performance insights to improve click-through and overall content reach.Write medium- and long-form video scripts that make complex financial, economic, and Bitcoin concepts accessible, engaging, and memorable.Create strong hooks and introductions designed to capture attention and sustain viewer engagement throughout each video.Work with production teams to ensure the final story edit follows the intended structure, pacing, narrative, and creative direction.Monitor YouTube performance metrics including views, audience retention, retention curves, click-through rate, and returning-viewer rate.Use audience and performance data to continuously refine content ideas, storytelling techniques, titles, thumbnails, and production approaches.Build repeatable systems for idea management, content filtering, scripting, creative testing, and performance optimization.Collaborate closely with hosts, producers, marketing professionals, researchers, and company leadership to develop high-quality content with a clear editorial purpose.Maintain a high standard of factual accuracy, integrity, and professional brand representation across all published content.RequirementsDemonstrated success growing a YouTube or other video channel, either independently or as part of a professional content team, with measurable impact on views and audience retention.Strong expertise in video content strategy, including idea development, editorial judgment, scripting, audience psychology, and content packaging.Deep understanding of YouTube mechanics, including click-through rate, retention curves, viewer behavior, and factors that influence channel growth.Exceptional writing and storytelling skills, with the ability to turn complex economic or financial concepts into clear, compelling narratives.Strong knowledge of Bitcoin from an economic perspective and an understanding of its relevance to broader financial and monetary challenges.Proven ability to develop effective hooks, introductions, titles, thumbnails, and narrative structures that encourage sustained viewing.Strong analytical mindset and willingness to use performance data to challenge assumptions and continuously improve creative output.High level of ownership and independence, with the confidence to make editorial decisions while incorporating relevant input from cross-functional stakeholders.Strong integrity and judgment, with the ability to communicate facts accurately and represent a brand professionally.On-camera, interviewing, or hosting experience is a plus.A background in finance, economics, journalism, or a related field is advantageous.BenefitsAnnual salary range of $110,000–$165,000, depending on experience.Competitive overall compensation package with equity.Unlimited paid time off.Parental leave separate from the standard PTO policy.Medical, dental, and vision insurance for US-based employees.401(k) for US-based employees.Fully remote work arrangement available across the Americas and Europe.Significant ownership over the video strategy, content pipeline, and channel growth.Opportunity to work closely with marketing, production, research, and executive leadership.Opportunity to build scalable content systems and directly influence measurable audience growth.How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Internet Marketplace Platforms
Pinterest
•
San Francisco, CA, US; Remote, US
Greenhouse (South Africa)
<div class="content-intro"><p><strong>About Pinterest:</strong></p>
<p>Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.</p>
<p>Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the&nbsp;<a href="https://www.pinterestcareers.com/our-life/pinflex/">flexibility</a> to do your best work. Creating a career you love? It’s Possible.</p>
<p>At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.</p>
<p>Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process <a href="https://www.pinterestcareers.com/our-philosophy-on-ai-in-hiring/">here</a>.</p></div><p>We’re looking for an early-to-mid career Content Designer to join our Personalization team. You’ll help design personalized experiences that help people discover ideas they’ll love, while preserving the moments of serendipity that makes Pinterest unique. As a Content Designer II, you’ll work on surfaces like Homefeed to help users understand, navigate, and trust experiences that adapt to their interests, behaviors, and needs.</p>
<p>Content Designers at Pinterest are advocates for the user experience. We use language, information hierarchy, and content strategy to shape product experiences. The ideal candidate is a thoughtful content designer who understands how content can influence the direction of an experience, transform complexity into clarity, and create meaningful experiences at scale.</p>
<p>&nbsp;</p>
<p><strong>What you’ll do:</strong></p>
<ul>
<li>Partner with Product, Design, Engineering, Research, Data Science, and more to shape personalized experiences across Pinterest, including Homefeed and other discovery surfaces.<br><br></li>
<li>Apply content design, information design, and user-centered thinking to create and refine product experiences that help people discover ideas, understand recommendations, and engage with personalized experiences.<br><br></li>
<li>Leverage research, data, and user insights to inform content decisions and identify opportunities to improve the Pinterest experience.<br><br></li>
<li>Contribute to scalable content frameworks, patterns, and standards that help create clear, consistent, and trustworthy personalized experiences.<br><br></li>
<li>Help create transparent, user-centered experiences by using language to explain why people are seeing content and how they can shape their experience.<br><br></li>
<li>Explore and apply emerging AI tools and prompting approaches across the content design process (from discovery and concepting through evaluation and iteration) to improve decision quality, craft, and efficiency while applying strong content design judgment and user-centered thinking.<br><br></li>
<li>Contribute to the broader Content Design practice by sharing learnings, evolving team best practices, and strengthening how we approach personalization at Pinterest.</li>
</ul>
<p><br><br></p>
<p><strong>What we’re looking for:</strong></p>
<ul>
<li>3+ years of experience in user-focused product content design, ideally with experience designing complex, data-informed, or personalized experiences.<br><br></li>
<li>A Content Designer who goes beyond the string to help shape the content approach for a feature or experience.<br><br></li>
<li>A collaborative partner who works effectively with cross-functional teams and brings a content design perspective grounded in user needs, clarity, and design principles.<br><br></li>
<li>A portfolio demonstrating experience solving product problems through language, content strategy, and collaboration.<br><br></li>
<li>A learner and builder mindset, with curiosity and willingness to explore emerging AI capabilities and apply them appropriately to content design workflows and product experiences.<br><br></li>
<li>Bachelor’s degree in design, a related field or equivalent experience.</li>
</ul>
<p>&nbsp;</p>
<p><strong>In-Office Requirement Statement:</strong></p>
<ul>
<li>We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.</li>
<li>This role will need to be in the office for in-person collaboration 1-2 times every 6-months, and therefore can be situated anywhere in the country.</li>
</ul>
<p>&nbsp;</p>
<p><strong>Relocation Statement:</strong></p>
<ul>
<li>This position is not eligible for relocation assistance. Visit our <a href="https://www.pinterestcareers.com/inside-pinterest/pinflex/">PinFlex</a> page to learn more about our working model.</li>
</ul>
<p>&nbsp;</p>
<p>#LI-REMOTE</p>
<p>#LI-JD3</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.</p>
<p><em><span style="font-weight: 400;">Information regarding the culture at Pinterest and benefits available for this position can be found <a href="https://www.pinterestcareers.com/pinterest-life/" target="_blank">here</a>.</span></em></p></div><div class="title">US based applicants only</div><div class="pay-range"><span>$81,921</span><span class="divider">&mdash;</span><span>$168,660 USD</span></div></div></div><div class="content-conclusion"><p><strong>Our Commitment to Inclusion:</strong></p>
<div>Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete&nbsp;<a href="https://forms.gle/sS24D4WboEKUZMQK6">this form</a> for support.</div>
<div>&nbsp;</div>
<div><em>By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.</em></div></div>
Data Science Expert – AI Content SpecialistAbout The RoleWhat if your data science expertise could directly shape how the world's most advanced AI models reason, code, and solve problems? At Alignerr, we partner with leading AI research labs to train and improve cutting-edge language models — and we need sharp data scientists to help us do it.This is a fully remote, flexible contract role where your domain knowledge becomes the benchmark. You'll design hard problems, build gold-standard solutions, and expose the blind spots in AI reasoning. No prior AI experience needed — just deep expertise in your field.Organization: AlignerrType: Hourly ContractLocation: RemoteCommitment: 10–40 hours/weekWhat You'll DoDesign Challenging Problems — Create advanced data science tasks spanning hyperparameter optimization, Bayesian inference, cross-validation strategies, dimensionality reduction, and moreBuild Ground-Truth Solutions — Author rigorous, step-by-step technical solutions including Python/R scripts, SQL queries, and mathematical derivations that serve as the definitive "correct" answerAudit AI-Generated Code — Evaluate AI outputs across libraries like Scikit-Learn, PyTorch, and TensorFlow for technical correctness, efficiency, and best practicesSharpen AI Reasoning — Identify logical flaws in AI outputs — such as data leakage, overfitting, or improper handling of imbalanced datasets — and provide structured feedback that improves how models thinkWho You AreHolds or is pursuing a Master's or PhD in Data Science, Statistics, Computer Science, or a quantitative field with strong data analysis emphasisDeep knowledge in one or more of: supervised/unsupervised learning, deep learning, big data technologies (Spark/Hadoop), or NLPAble to communicate complex algorithmic and statistical concepts clearly and precisely in writingHigh attention to detail — you catch errors in code syntax, mathematical notation, and statistical logicNo prior AI or annotation experience requiredNice to HaveExperience with data annotation, data quality assurance, or evaluation systemsFamiliarity with production-level data science workflows such as MLOps or CI/CD for modelsWhy Join UsWork directly with industry-leading AI models and top research labsFully remote and asynchronous — work when and where it suits youFreelance autonomy with meaningful, intellectually stimulating workContribute to AI development that has a real impact on how technology reasons about dataPotential for ongoing work and contract extension as new projects launch
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Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Technology, Information and Internet
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Writer - PostgreSQL based in Brazil.This is an opportunity to join a distributed open-source software team focused on PostgreSQL and related database technologies. You’ll own the creation of clear, accurate, and user-oriented technical documentation across the product lifecycle. Working closely with engineers, product managers, QA, and fellow technical writers, you’ll turn complex technical concepts into practical resources for diverse audiences. The role combines technical writing, documentation strategy, developer tooling, and hands-on exploration of database systems. You’ll work in a docs-as-code environment and use modern AI tools to improve the speed and quality of your work. With a high degree of autonomy, flexible working hours, and a global team, this role is ideal for someone who enjoys both deep technical work and collaborative open-source environments.AccountabilitiesCreate and maintain comprehensive technical documentation, including installation and configuration guides, troubleshooting resources, how-to articles, user manuals, man pages, help prompts, and release documentation.Collaborate closely with Engineering Managers, Product Managers, developers, QA specialists, and other technical writers to produce accurate, timely, and high-quality documentation.Translate complex PostgreSQL and database concepts into clear, accessible content for users with different levels of technical expertise.Use Markdown, text, images, diagrams, and other formats to create engaging and effective documentation.Work within a docs-as-code methodology, maintaining documentation through version-controlled workflows and contributing to scalable documentation practices.Leverage AI-powered tools to draft, refine, structure, format, and improve technical content while maintaining accuracy and quality.Participate actively in team ceremonies, technical discussions, planning sessions, and other collaborative activities.Contribute to the broader documentation strategy and continuously improve writing standards, workflows, and processes.Engage with open-source communities through forums, mailing lists, and other communication channels, sharing knowledge and gathering technical insights.Research new technologies and contribute to upstream documentation, technical blog content, or other knowledge-sharing initiatives when appropriate.Help develop and maintain automated documentation testing, validation processes, and CI/CD workflows where applicable.Requirements3+ years of professional experience as a Technical Writer, with a proven ability to produce precise, high-quality technical documentation.Excellent written and verbal English communication skills, with the ability to explain technical subjects clearly and effectively.Experience documenting complex software systems and producing user-oriented documentation for technical audiences.Strong familiarity with markup languages, particularly Markdown.Hands-on experience installing and configuring database server software on Linux.Practical experience with docs-as-code methodologies and tools such as Git, Jenkins, Markdown, HTML, and/or JavaScript.Experience using AI tools to support technical documentation workflows.Comfortable working with the Linux command line and developer tools such as Git, GCC, and GDB.Understanding of distributed systems and/or database server development.Ability to work independently and manage priorities effectively within a globally distributed organization.Strong collaboration skills and experience communicating through tools such as Slack, Jira, Notion, Zoom, mailing lists, and community forums.Demonstrated ability to learn quickly, solve problems independently, and contribute positively as part of a distributed team.A developer or DevOps background is highly valued.Experience contributing to PostgreSQL or other open-source projects, or active involvement in the PostgreSQL community, is a strong advantage.Solid understanding of PostgreSQL internals and advanced database concepts such as storage engines, encryption at rest, and cloud orchestration is particularly desirable.Experience building documentation automation, CI/CD pipelines, or documentation validation tools is a plus.Experience as a conference speaker, technical blogger, or active contributor to public technical forums or mailing lists is an additional advantage.Candidates should be comfortable working remotely from Poland and operating within approximately ±4 hours of the team’s UTC-2 median time zone.BenefitsFully remote, work-from-home position within a globally distributed organization.Flexible working hours, with schedules built around team syncs and customer meetings rather than rigid working hours.Generous paid time off and flexible leave programs designed to support work-life balance.Dedicated equipment and support for your remote working setup.Career development funding for external training, certifications, conferences, and other professional learning opportunities.Ongoing connectivity allowance to support effective remote collaboration.Opportunity to participate in an equity incentive plan.Flexible remote-work initiatives, including Work-from-Anywhere options.Regular no-meeting and deep-work time to focus on challenging projects, learning, and professional development.Opportunities to participate in conferences, team meetups, and other in-person events.Collaborative environment with colleagues across more than 50 countries.Opportunity to work alongside experienced open-source database specialists and contribute to widely used PostgreSQL technologies.Strong culture of autonomy, knowledge sharing, continuous learning, and technical excellence.Opportunities to contribute to open-source communities and make a visible impact on database documentation and developer experience.How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Internet Marketplace Platforms
Direct message the job poster from Scalian Spain
Raquel Díaz
Raquel Díaz
HR | Recursos Humanos | Talent Acquisition
¡Ampliamos nuestro equipo! 🔎¿Buscas un nuevo reto donde desarrollar tu carrera y aprender nuevas tecnologías? Entonces sigue leyendo porque esto te puede interesar.Scalian es una empresa de más de 6.000 personas con una dimensión internacional, con oficinas en Europa y América del Norte. Estamos especializados en dar servicios a diferentes clientes enfocados en Data, Cloud e Inteligencia Artificial.¿Qué buscamos?Buscamos un/a Documentation Manager para incorporarse a proyectos ferroviarios relacionados con infraestructura, señalización y telecomunicaciones. La persona será responsable de coordinar y controlar toda la documentación técnica del proyecto, garantizando la trazabilidad documental, el cumplimiento de los estándares del cliente y el correcto flujo de información entre los diferentes equipos.Trabajará en estrecha colaboración con Project Managers, Ingeniería, Calidad, Configuration Management y el cliente, asegurando la entrega puntual y la correcta gestión de toda la documentación contractual y técnica durante el ciclo de vida del proyecto.Requisitos:Al menos 3 de experiencia en Document Control o Documentation Management.Experiencia en proyectos industriales complejos; se valorará especialmente experiencia en el sector ferroviario.Conocimiento de procesos de gestión documental, control de versiones y trazabilidad.Capacidad para trabajar con múltiples stakeholders y gestionar prioridades.Se valorará experiencia con herramientas de gestión documental y PLM, especialmente: ProjectWise, Fusion Lifecycle, SharePoint, Microsoft Office (Excel, Word y PowerPoint).Español: nativo o nivel profesional.Inglés: nivel B2/C1.Disponibilidad para seguir un modelo híbrido de teletrabajo. 2-3 veces en semana. ¿Qué tendrás con nosotros?🚀 Formar parte de un equipo de alto nivel bajo tecnologías punteras en el mercado.⛱ 25 días laborables de vacaciones.📝 Contrato indefinido.📚 Formación continua, certificaciones, meetups y planes de desarrollo profesional personalizados para que podamos seguir creciendo juntos. Contamos con acceso a plataformas internas con contenido abierto para que lo disfrutes cuando tú quieras y a tu ritmo.🕐 Jornada completa con horario flexible para facilitar la conciliación entre vida familiar y profesional.🎉 After works en las oficinas.🎂 La tarde del cumpleaños libre.🏋️ ♀️ Descuentos en gimnasios.💲Programas de retribución flexible: seguro médico, tarjeta restaurante, abono de transporte, cheques para escuelas infantiles.🌏 Como parte del grupo Scalian, abrimos nuestras fronteras y crecemos internacionalmente.♻️ En el grupo apostamos por iniciativas sostenibles.📋Gestión Permiso alta Cualificación (PAC).¡Despega en tu carrera con Scalian Spain!✈
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Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Your RoleAs our Process Lead for Knowledge Management, you will be the driving force behind how HR knowledge and content is governed, maintained, and delivered across our global organisation. This is a high-impact role where your work will directly shape the employee experience for thousands of people worldwide.Your TasksShaping global content standards: Developing and maintaining best practices for creating, reviewing, and publishing HR knowledge content, defining clear roles, responsibilities, and sign-off processes that ensure quality and accountability across the organisation.Leading translation and localisation: Overseeing the end-to-end translation process for global HR content, coordinating with country language leads to ensure accuracy and cultural relevance, and optimising translation tools for faster, more seamless access.Driving content quality: Leading periodic and annual content governance cycles to ensure all global and local HR content remains current, accurate, and consistent, while monitoring usage data to identify improvement opportunities.Managing knowledge platforms: Taking ownership of content and structural changes across platforms such as SharePoint and ServiceNow, partnering closely with technology teams to ensure system updates are smoothly managed and communicated.Engaging and empowering a global community: Building and maintaining a strong network of Local Admins, Content and Language Leads across markets, providing training, guidance, and consultancy on all knowledge and content-related matters.Supporting HR change governance: Acting as the global Knowledge and Content SME in end-to-end change governance and impact assessment processes, ensuring all changes are clearly understood and tracked through to delivery.Enabling HR transformation: Contributing strategic input to HR transformation projects including portal enhancements and automation, helping to drive operational efficiency and an excellent self-service experience.Using data to drive performance: Defining and owning global Knowledge Management KPIs, using insight and reporting to monitor process health, surface risks, and communicate progress to senior stakeholders.Your Profile6+ years of experience in Knowledge Management, Content Governance, HR Services, or a related field, with a strong track record of managing content at a global scale.Platform expertise: Hands-on experience with knowledge management and HR platforms such as ServiceNow, SharePoint, or Workday, with the ability to partner with technology teams on system design and enhancements.Stakeholder management skills: Proven ability to engage, influence, and collaborate with senior leaders, global policy owners, and cross-functional teams across multiple markets and time zones.Change management capability: Experience supporting or leading HR change governance processes, with the ability to assess content impact, manage complexity, and keep global teams aligned and informed.Translation and localisation awareness: Familiarity with managing multilingual content and translation processes, including machine translation tools, ensuring accuracy and cultural relevance across regions.Analytical mindset: Comfortable using data and insight to define KPIs, monitor performance, and provide transparent reporting on process health and quality outcomes.Strong communication skills: Exceptional written and verbal communication skills in English, with the ability to create clear, concise, and engaging content for a global audience.A collaborative, consultative approach: A natural connector who can bring together diverse stakeholder inputs, navigate ambiguity, and align people around shared goals.What You'll Love About Working HerePractical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.Get to know usCapgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.About CapgeminiCapgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.Make it real | www.capgemini.com
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
IT Services and IT Consulting
Hackajob Ltd
•
Bournemouth
Adzuna (GB)
hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION Step into the role of a Principal Information Architect (Executive Director) at JPMorganChase and become a promoting force behind the development and adoption of cutting-edge, cloud-based technologies. Make metadata real, usable, and impactful in modern engineering. In this role, you'll sit at the intersection of Information Architecture and Software Engineering-building models, languages, and tooling that…
Technical Writer AVP 6 Month Contract (Initial) London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We ar…
The Technical Writer is responsible for creating, updating and maintaining Isovalent Enterprise Platform and Hypershield documentation as a whole, the main part of it being developer and user documentation. You will be at the forefront of our users' experience for both open-source Cilium and our enterprise offerings, making the most technically advanced Kubernetes networking product on the market accessible through first-class documentation. The Technical Writer works closely with multiple team…
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. …
Pagerduty
•
San Francisco
Greenhouse (USA)
<div class="content-intro"><p>PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.</p></div><p>Our vision at PagerDuty is an equitable world where we transform critical work so all teams can delight their customers and build trust. We’re seeking to deliver on that through the PagerDuty Operations Cloud, our platform for automating and accelerating critical work in the modern enterprise. This is an ambitious mission and message that builds off of the user love that PagerDuty has for its core products—but also requires a fundamental shift in the conversation around our brand and offerings.</p>
<p>That’s where you come in. As part of the Corporate Marketing and Brand team, we need help sharing this vision of operational transformation to existing and new audiences—and we’ll do that through the power of story. We’re looking for a talented writer and savvy marketer to create, edit, and amplify compelling content about the mandate and opportunity to modernize enterprise operations—and why PagerDuty is the indispensable business partner to help make it happen.</p>
<p>You know this is the role for you because you have a keen eye for detail, think in stories, and have a passion for the Oxford comma&nbsp; that certain friends find slightly annoying.&nbsp;</p>
<p>This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!</p>
<p><strong>Key Responsibilities:&nbsp;</strong></p>
<ul>
<li>Partner with Campaigns, Product Marketing, and Communications to align on content themes and topics that deliver on brand awareness and full-funnel campaign goals</li>
<li>Create and successfully deliver content in a variety of form factors (e.g. blog post, eBook, whitepaper, email, script, etc.) that span our high-level platform narrative to insights about specific use cases and benefits, for multiple products/solutions</li>
<li>Write copy that doesn't just inform — it sings. Craft headlines, hooks, and lines sharp enough to stop the scroll and stick in someone's head long after they've closed the tab.</li>
<li>Build strong, collaborative relationships with PagerDuty’s network of thought leaders, product experts, and writers, serving as a versatile editor who maintains quality and tone across written and multimedia content assets</li>
<li>Hold up a high bar for the quality of writing and its visual expression in our deliverables, so that our content is ever more compelling and is a great experience to consume&nbsp;</li>
<li>Balance left brain and right brain daily: use data, analytics, GEO/AEO tools, etc to understand what's actually working, then apply that insight to make the next piece of content even better.</li>
<li>Proactively identify and seize opportunities to continually make PagerDuty’s content more modern, relevant, and actionable for our audiences</li>
<li>Use AI as a force multiplier to accelerate content production while keeping a human firmly in the loop on judgment, tone, and quality.</li>
<li>Work with our Content Operations Manager and teams including Brand, Product Marketing, Events, and Campaigns to ensure timely delivery of assignments</li>
<li>Assist with building and monitoring a clear and simple baseline of metrics for content performance, using insights to continually improve and make our stories more relevant and digestible</li>
</ul>
<p><strong>Basic Qualifications</strong></p>
<ul>
<li>Bachelor's Degree in a relevant program or equivalent experience</li>
<li>4+ years of experience in content creation, marketing, communications/journalism, or similar</li>
<li>A portfolio of written work for a technology brand(s)</li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>B2B SaaS experience</li>
<li>Experience marketing to IT and senior technology buyers at enterprise companies</li>
<li>Good understanding of technology, B2B companies and curiosity about tech trends.</li>
<li>Experience with technical content, ideally geared towards developers and/or engineers</li>
<li>Demonstrated experience collaborating with various team to successfully produce content and delight the customer</li>
<li>Excellent written and verbal communication skills</li>
<li>Familiarity with Google Suite and proven dexterity with new tool adoption</li>
<li>A comfort with data and desire to test and learn</li>
<li>A keen interest in the latest news and developments in technology and business trends</li>
</ul>
<p>&nbsp;</p>
<p>The base salary range for this position is 114,000 - 191,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.&nbsp;</p>
<p>Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. &nbsp;Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.&nbsp;</p>
<p>Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><div class="content-conclusion"><p><strong>Hesitant to apply?</strong></p>
<p>We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for <a href="https://careers.pagerduty.com/jobalerts">job alerts</a>!</p>
<p><strong>Where we work</strong></p>
<p>PagerDuty operates a hybrid work model with <a href="https://careers.pagerduty.com/locations">offices</a> in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we <strong>cannot</strong> employ candidates residing in:</p>
<p><strong>Location restrictions: </strong><strong><br></strong><strong>Australia:</strong> Northern Territory, Queensland, South Australia, Tasmania, Western Australia<br><strong>Canada:</strong> Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon<br><strong>United States:</strong> Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming<br><em>Candidates must reside in an eligible location, which vary by role.</em></p>
<p><strong>How we work</strong></p>
<p><a href="https://careers.pagerduty.com/#values">Our values</a> guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.</p>
<p>People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.</p>
<p><strong>What we offer</strong></p>
<p>As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our <a href="https://careers.pagerduty.com/global-benefits">benefits site</a>.</p>
<p><strong>Your package may include:</strong></p>
<ul>
<li>Competitive salary</li>
<li>Comprehensive benefits package&nbsp;</li>
<li>Flexible work arrangements</li>
<li>Company equity*</li>
<li>ESPP (Employee Stock Purchase Program)*</li>
<li>Retirement or pension plan*</li>
<li>Generous paid vacation time</li>
<li>Paid holidays and sick leave</li>
<li>Dutonian Wellness Days &amp; HibernationDuty - companywide paid days off in addition to PTO</li>
<li>Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*</li>
<li>Paid volunteer time off: 20 hours per year</li>
<li>Company-wide hack weeks</li>
<li>Mental wellness programs</li>
</ul>
<p>*Eligibility may vary by role, region, and tenure</p>
<p><strong>About PagerDuty</strong></p>
<p>PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses</p>
<p>PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.&nbsp;</p>
<p>Go behind-the-scenes on our <a href="https://careers.pagerduty.com/home">careers site</a> and @pagerduty on Instagram.</p>
<p><strong>Additional Information</strong></p>
<p>PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's <a href="https://www.pagerduty.com/privacy-policy/">Privacy Policy</a>.</p>
<p>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.</p>
<p>PagerDuty uses the E-Verify employment verification program.</p></div>