Cloud & Infrastructure Documentation Jobs

Job Details Industry: Insurance/Healthcare Job Title: Senior Conversational Designer (Chat or Voice/IVR) Duration: TBD (Opportunity to extend/convert based on business needs) Location: Fully RemoteOpenings: (x2) Job Description:Sr. Chat Conversational Designer & Sr. Voice Conversational DesignerThe Sr. Conversational Designer will be responsible for the end-to-end customer experience across organization’s chat conversational interfaces. We’re looking for someone who can discover and define opportunities but also design solutions that leverage customer insight and advocate for our customers. This person will partner to set the strategy, design systems, and hands‑on lead the migration and innovation of our experiences in Google Cloud (Dialogflow CX, CX Agents)—in partnership with product, engineering, data, and operations. If you are passionate about healthcare, design, and making an impact, we welcome you to apply!Job DetailsResponsibilitiesAssist with the migration from Nuance to Google Dialogflow CX, CX AgentsDesign flows for NLU‑driven interactions. Architect and implement complex Dialogflow CX agents, CX AgentsDefine reusable components and libraries for use across our experiences. Identify opportunities for innovative conversational applications that can help users interact with their healthcare plans across plan servicing, care support, and new ventures.Collaborate with leaders across organization to explore art-of-the-possible areas of opportunity that will help us become a leader in conversational AI.Support linguistic analysis of user interactions with all conversational interfaces, IVR, chatbots etc.Familiarity with language analysis tools using PythonDashboardingImprovement to current systemsUser researchReview current conversational systems to identify gaps, pain points and potential for improvement to the overall user experience.Work closely with design ops and XD leadership to define and maintain the right toolset to effectively design, test, iterate on, and monitor interactions and dialogue.Help define objectives and key results (OKRs), and key performance indicators (KPIs) for the conversational track and individual initiatives.QualificationsBachelor's degree or higher with 5+ years of relevant work experience in design strategy and product designProven track record of creating accessible, scalable, and engaging digital user experiences specifically for chatbotsProven experience with Google Dialogflow CX/Conversational Agents, AWS Lex/Connect, and Genesys Cloud. Experience preferred with LLMs, Gemini, and Vertex AI.Experience developing a design system from the ground up in partnership with development teams, leveraging best practices for digital interface design and documentationHigh self-motivation, excellent communication skills, and the ability to thrive in multi-disciplinary teams that will rely on you as the experience design subject matter expertExperience with designing for Medicare aged customers and/or healthcare services a plus Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. Show more Show less Seniority level Mid-Senior level Employment type Contract Industries Staffing and Recruiting

DescriptionKeeper is hiring a talented Technical Writer to join our Marketing team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play an integral role in growing our online presence.About KeeperKeeper Security is one of the fastest-growing cybersecurity software companies that protects more than 100,000 organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.About The RoleWe are looking for a Technical Writer to create clear, accurate and engaging content about cybersecurity, identity security and emerging technology. This role will cover both Keeper’s products and broader industry topics, including security trends, best practices, compliance requirements, technical challenges and thought leadership. The ideal candidate is an excellent writer who enjoys learning complex products, asking thoughtful questions and making technical information accessible. Experience writing about cybersecurity, SaaS, identity security, privileged access management or related technologies is highly valued.ResponsibilitiesResearch and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologiesCreate product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts and website contentDevelop educational content about industry trends, security risks, compliance requirements, best practices and emerging technologiesTranslate complex technical concepts into clear, accurate and audience-appropriate messagingPartner with Product Marketing and Product Management to understand product functionality, use cases, benefits and differentiatorsWork with Engineering and subject matter experts to validate technical accuracy and ensure content reflects current product capabilitiesDevelop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners and end usersReview and update existing content to ensure it remains accurate, current, consistent and aligned with Keeper’s messagingCreate content that clearly explains technical workflows, architecture, integrations, implementation considerations and customer benefitsCollaborate with SEO to develop search-informed content briefs and optimize content for relevant audiences and search intentMaintain consistent terminology, tone, style and product naming across all technical contentInterview internal subject matter experts and turn technical discussions into polished, structured contentManage multiple content projects simultaneously from research and outlining through review, revisions and publicationStay current on cybersecurity trends, industry terminology, compliance requirements and emerging technologiesRequirements5+ years of experience in technical writing, content marketing, product marketing or a related fieldExperience writing about technical products, software, cybersecurity, SaaS or enterprise technologyAbility to understand complex technical information and explain it clearly to different audiencesStrong research, interviewing, writing and editing skillsExperience creating structured content such as product documentation, technical briefs, datasheets, solution briefs or product pagesAbility to collaborate effectively with engineers, product managers, marketers and other subject matter expertsStrong attention to detail and commitment to technical accuracyAbility to multitask and be a self-starterAbility to check all technical material for consistency and accuracyExperience managing multiple projects and incorporating feedback from several stakeholdersAbility to work independently, take ownership of assignments and meet deadlinesAbility to prioritize and execute tasks in a fast-paced environmentPreferred RequirementsExperience with cybersecurity, identity and access management, privileged access management, password management or compliance Familiarity with content management systems, preferably WordPressBenefitsMedical, Dental & Vision (Inclusive of domestic partnerships)Employer Paid Life Insurance & Employee/Spouse/Child Supplemental lifeVoluntary Short/Long Term Disability Insurance401k (Roth/Traditional)A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)Above market annual bonusesKeeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.Classification: ExemptKeeper Candidate Privacy NoticeThis notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). Data We CollectInformation You ProvideContact details, CV/resume, cover letterEmployment history, qualifications, work eligibilityApplication responses and uploaded documentsInformation We GenerateInterview notes, assessments, communicationsScheduling informationInformation From OthersRecruiter/referral information who submit your profileReferences (with your consent, before final offer)Public professional profilesBackground verification (post offer)Voluntary Diversity and Equal Opportunity InformationWe may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements How We Use Your DataAssess your application and suitabilityManage interviews and recruitment workflowConsider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)Comply with employment law obligations Legal BasisLegitimate Interests (recruitment management, security and integrity of the hiring process)Contracting steps (for progressed candidates)Legal and regulatory compliance obligations; explicit consent where required Who We Share Information WithInternalHR, hiring managers, interviewers*, IT support for system administrationNote - diversity and equal opportunity data is not shared with hiring managers.Third PartiesService providers who assist with:Applicant tracking, recruitment systems and assessment providersBackground verification vendors (post offer)Recruitment agencies (where applicable)Tools to support communication, collaboration and to securely store your dataKeeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. International TransfersYour data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. SecurityWe implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. RetentionWe keep your data for 24 months from your last application activity, then delete or anonymize it.ExceptionsYou opt into our talent database for further retention by providing consent (extended retention)You're hired (transfers to employee records) Your RightsYou have the following rights and can contact us at the email below to exercise them:Access, correct, or delete your data, subject to applicable law and retention requirementsObject to or restrict processingWithdraw consent (where applicable)Request data portabilityLodge a complaint with your data protection authorityIf you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. Automated DecisionsKeeper does not make hiring decisions using solely automated processing. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Construction, Software Development, and IT Services and IT Consulting

Job ID 2616890Location Chantilly, VA, USDate Posted 2026-09-16Category CommunicationsSubcategory Technical Writer/EdSchedule Full-TimeShift Day JobTravel NoMinimum Clearance Required TS.SCI_wPolyClearance Level Must Be Able to Obtain NonePotential for Remote Work ORA_ON_SITEDescriptionWe are seeking a highly motivated Technical Writer to join our multi-million dollar national intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the intelligence community’s first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies establishing a foundation that will evolve to include all agencies within the IC.The Technical Writer gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Supports the development of all types of documents and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents.Responsibilities IncludeComposing technical documents including, Standard Operating procedures (SOPs), user's manuals, training materials, installation guides, proposals, and reportsEditing functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documentsConducting research and ensuring the use of proper technical terminologyOrganizing material and completing writing assignment according to set standards regarding order, conciseness, style, and terminologyEstablishing the overall organizational layout and editorial standards of the submissionsWorking with the PMO to develop a consistent, uniform style and languageManaging the schedule, assignments, and meetings associated with all narratives and submissionsQualificationsRequiredActive TS/SCI with Polygraph clearanceBachelors and nine (9) years or more experience; Masters and seven (7) years or more experience; PhD or JD and four (4) years or more experienceWill accept additional years of relevant experience in lieu of a degreeOrganizing and coordinating the activities for a small team of writersDemonstrated experience using Confluence, SharePoint, Microsoft Word, Excel and PowerPointExcellent written and verbal communication skillsMust be comfortable researching cloud technologiesDesiredUnderstanding of basic cloud technologies and terminologyTarget salary range $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Computer Hardware Manufacturing, Defense and Space Manufacturing, and IT Services and IT Consulting

Direct message the job poster from Scientific Research Corporation Louise Lazzarini Louise Lazzarini Over 30 years experience supporting our service men and women in a variety of roles from Human Resources Director to Project Manager and most… Developing, editing, and maintaining technical documentation for software applications, systems, interfaces, and supporting infrastructure Creating software and system documentation, including: System and software architecture documentation Software design and technical specifications User guides and administrator guides Installation, configuration, and deployment guides Standard operating procedures (SOPs) Application programming interface (API) documentation Release notes and change documentation Requirements and traceability documentation Test plans, test procedures, and test reports Operations and maintenance documentation Training and instructional materials Collaborating with developers, engineers, Scrum teams, product owners, business analysts, and subject-matter experts to gather and validate technical information Translating complex software and engineering concepts into documentation appropriate for both technical and non-technical audiences Participating in Agile ceremonies, sprint planning, backlog refinement, demonstrations, and retrospectives as appropriate Reviewing software requirements, user stories, acceptance criteria, architecture/design artifacts, source material, and technical specifications to identify documentation requirements Establishing and maintaining documentation standards, templates, style guides, and quality-control processes Ensuring documentation is accurate, consistent, complete, current, and compliant with applicable government and program requirements Tracking documentation changes using version-control and configuration-management processes Coordinating documentation reviews and incorporate feedback from technical teams, program management, and government stakeholders Supporting software releases by preparing release notes, deployment documentation, configuration information, and other required deliverables Working within collaborative documentation and development environments such as Confluence, SharePoint, Git, GitLab, GitHub, Jira, or similar tools. Maintaining documentation in accordance with applicable security, accessibility, records-management, and configuration-management requirements Identifying gaps, inconsistencies, and opportunities to improve existing technical documentation Providing status updates regarding documentation activities, risks, dependencies, and deliverables Requirements Bachelor's degree in technical writing, communications, English, information technology, computer science, engineering, or a related field equivalent professional experience may be considered in lieu of a degree Five or more years of professional technical writing or technical documentation experience, preferably supporting software development, information technology, engineering, or government programs Demonstrated experience producing technical documentation for complex software or IT systems Experience gathering technical information from software developers, engineers, system architects, and other subject-matter experts Strong understanding of the software development lifecycle and the ability to document processes across requirements, design, development, testing, deployment, and maintenance Demonstrated ability to analyze and communicate complex technical information clearly and accurately Excellent written, verbal, editing, proofreading, and organizational skills. Experience using Microsoft Office products, particularly Word, PowerPoint, Excel, and/or Visio Ability to manage multiple documentation assignments and competing priorities while meeting established deadlines Ability to work independently while effectively collaborating with cross-functional technical teams Must have Active TS/SCI clearance to start Desired Skills Experience working in Agile, Scrum, DevSecOps, or continuous-delivery software development environments Familiarity with software development and engineering concepts, including: Experience documenting APIs using tools such as OpenAPI Experience preparing Contract Data Requirements List (CDRL) deliverables, monthly status reports, program management reviews, executive briefings, or similar contractual reporting Experience developing documentation within a version-controlled environment Familiarity with federal cybersecurity and compliance frameworks such as RMF Experience supporting documentation subject to formal configuration management, quality assurance, or government acceptance processes Experience developing documentation for mission-critical or highly regulated systems Experience creating diagrams, process flows, architecture diagrams, or other technical visuals using tools such as Visio, draw.io, or similar Experience developing end-user training materials, quick-reference guides, and instructional content Relevant professional certification in technical communication, Agile/Scrum, IT, cybersecurity, or a related discipline Clearance Information SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET / SCI LEVEL Travel Requirements No travel required for this position About UsScientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals with amounts increasing based on role and years of service, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. EEO Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Engineering Services

DescriptionThe National Airspace System Integration Support Contract (NISC) Division of the Leidos Enterprise Transportation Business Area currently has an opening for a Technical Writer.This position will be part of a dynamic team working to support the Federal Aviation Administration (FAA) in Oklahoma City at their Mike Monroney Aeronautical Center location.Technical Writing Support - Must Provide Technical Writing Expertise To Assist In The Publication Of Developed (and Partially Developed) Technical Documents. Specifically, The Contractor WillSupport the creation, revision, and updating of technical documentsSupport the development and creation of documents and procedures by providing technical writing skills commensurate with current business practices (plain language) and continuous process improvement methodologies.Support groups in the participation of meetings and providing technical writing input for documentation needs. Support the proposal of timelines for documents, after which, the FAA will approve.Provide support to ensure 508 Compliance for posted documents.Provide input and suggestions for writing style guides and internal standard operating procedures (SOP) for supported documents.Provide support in the coordination of submitted documents, including the review and comment process outlined in the appropriate FAA order and Quality Management System (QMS) process, and the post-coordination process including the resolution of comments and preparing the final document version for division level approval.Provide support for the maintenance and retention of backup files in an electronic format for archival and update purposes.Provide deliverables as electronic copies of files, reports, and products by assigned dates. Acceptable electronic formats are the current versions of Microsoft Word and/or Adobe Acrobat.Basic QualificationsBachelor’s degree and 2+ years of prior relevant experience or master’s with less than 2 years of prior relevant experience. Additional experience may be substituted in lieu of a degree. Excellent customer service skills and the ability to work independently.Proficiency with Microsoft Office 365 including TeamsAbility to map business processes, prepare documentation, and perform analysis.Preferred QualificationsFamiliar with the Federal Aviation Administration organizational structure and policies.If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Original PostingAugust 31, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay RangePay Range $52,000.00 - $94,000.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay And BenefitsPay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Show more Show less Seniority level Entry level Employment type Full-time Industries Government Administration and IT Services and IT Consulting

Job description:Job ID: 115696Location: Germantown, MDBusiness Unit: DRS RADA TechnologiesSchedule: 9/80Shift: FirstDRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry globally. The company is a global pioneer of AESA tactical radars for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance.  About the Role: DRS RADA Technologies is seeking an experienced Technical Writer IV to develop clear, accurate, and highly technical documentation supporting advanced radar, defense, and related technology solutions. This is a full-time, on-site role in Germantown, Maryland. In this role, you will partner closely with engineering, manufacturing, program, and other subject-matter experts to transform complex technical information into user-focused equipment manuals, operating and maintenance instructions, technical publications, and supporting materials. You will serve as a key documentation-review resource for the site, ensuring materials are complete, consistent, easy to understand, and aligned with established standards.  What You Will Do: Write, revise, and maintain complex technical documentation, including equipment manuals, appendices, operating instructions, maintenance instructions, and other product-support materials.  Organize technical content into clear, concise, and logical documentation that follows established standards for terminology, style, accuracy, and usability.  Interview engineers, production personnel, and other subject-matter experts to understand product technologies, operating procedures, manufacturing processes, and system requirements.  Review drawings, specifications, product samples, technical data, manufacturer documentation, and trade publications to develop accurate technical content.  Observe production, developmental, and experimental activities to document operating procedures, assembly sequences, and equipment details.  Analyze product and technology changes to identify documentation impacts, recommend updates, and develop new materials as needed.  Edit, standardize, and improve documentation prepared by other writers, engineers, or business personnel.  Act as the site’s documentation-review expert, providing guidance on content quality, clarity, consistency, and publication readiness. Coordinate the layout, publication, duplication, distribution, and revision control of technical materials. Select or help develop photographs, drawings, diagrams, sketches, charts, and other visual aids that enhance technical understanding.  Collaborate with customer representatives, vendors, internal leaders, and publishers to clarify technical specifications and determine documentation requirements.   Work closely with the Configuration Management team to maintain accurate records and files for documentation, revisions, and publication history.  Support and reinforce the mission, values, and culture of Leonardo DRS and DRS RADA Technologies. Observe production, developmental, and experimental activities to document operating procedures, assembly sequences, and equipment details.  What You Bring: Bachelor’s degree in English, technical communication, engineering, a related discipline, or an equivalent combination of education and experience.  At least eight years of relevant technical writing, technical publication, or documentation-development experience.  Experience creating complex technical documentation for equipment, systems, manufacturing processes, engineering products, or similar technical environments.  Advanced proficiency with desktop publishing and document-development tools, particularly Microsoft Word.  Strong ability to interpret and synthesize technical drawings, specifications, product data, operating procedures, and engineering information.  Demonstrated ability to work directly with engineers, manufacturing personnel, and other subject-matter experts to gather, validate, and communicate complex information.  Exceptional writing, editing, proofreading, organization, and document-control skills.  Sound judgment and a detail-oriented approach to documentation review, revision management, and quality assurance.  Ability to work independently, manage multiple assignments, and collaborate effectively across functions.  What This Role Is Not: This is not a general communications, marketing, or proposal-writing role. The focus is on producing detailed, accurate technical documentation that supports complex products, equipment, operations, and maintenance activities.  This is not a role limited to editing existing content. You will gather information directly from technical experts, analyze source materials, observe processes, and develop new documentation when needed.  This is not a fully remote position. The role requires close, on-site collaboration with engineering and production teams and may involve observing manufacturing, developmental, or experimental activities.  This is not an entry-level writing position. Technical Writer IV is expected to work independently, serve as a trusted documentation reviewer, and help establish and enforce high standards for technical communication across the site.  When applying - Please provide a writing sample as part of your application. You are also welcome to attach an example or share a link to your profile of work. What We Bring: At DRS RADA Technologies, your work supports technologies that help protect military personnel, critical infrastructure, and communities around the world. You will join a mission-driven team developing advanced radar technology that supports system performance and real-world defense applications. We offer competitive pay and a comprehensive benefits package, including medical, dental, and vision coverage; a company contribution to a health savings account; telemedicine; life and disability insurance; legal insurance; and a 401(k) savings plan. We invest in employee well-being, career growth, professional development, and skill enhancement, and offer a flexible 9/80 schedule, competitive vacation, health/emergency leave, paid parental leave, and community service hours. U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.The salary range for this position is $107,089.00/year-$144,570.00/year. This range reflects the good faith estimate of pay the employer is willing to offer at the time of posting. Several factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate’s qualifications such as prior work experience, specific skills and competencies, education/training, and certifications. In addition to base pay, employees may be eligible for: annual performance-based bonuses, equity awards, and overtime pay (for non-exempt employees as applicable. Our benefits package includes comprehensive health insurance (medical, dental, vision), employer matching 401(k) retirement plan, paid time off including vacation, holidays, and sick leave (including ant state-mandated paid sick leave), parental leave benefits, tuition reimbursement, professional development support, and life and disability insurance coverage.Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. *Some employees are eligible for limited benefits only.Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Defense and Space Manufacturing

As a Sr. Technical Writer II, you will work alongside engineers responsible for cloud services, a suite of continuous integration and continuous delivery (CI/CD) tools, and the container-based infrastructure platform to turn firsthand knowledge of how these services are built and operated into clear, accurate documentation.We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.What you’ll do:Work directly with the cloud, CI/CD toolchain, and container-based platforms infrastructure teams to understand how services are designed, delivered, operated, and supported.Create and maintain system documentation, SOPs, runbooks, user guides, technical diagrams, workflows, and roadmaps for internal teams and service users.Build a consistent documentation framework with templates, content standards, ownership, review schedules, and clear publishing practices.Turn engineering discussions and system changes into accurate guidance and briefings for technical teams and senior government stakeholders.Verify content with technical owners and keep knowledge assets current throughout the service lifecycle.Use approved automation and AI tools to streamline drafting, review, publishing, and maintenance while verifying technical accuracy and following security requirements.Manage documentation priorities and deliverables independently in an Agile environment.What you’ll need to succeed:Active TS/SCI with CI Poly security clearance.7+ years of experience as a Technical Writer, knowledge manager, or in a similar content-focused role.Experience using a content management system or an intranet (e.g., GitLab, Confluence, Drupal) to publish, maintain, and govern documentation and knowledge assets.Experience developing technical diagrams, charts, and graphics for a variety of audiences.Experience supporting technical teams with writing templates, SOPs, and style guides grounded in human-centered design (HCD) and writing-for-the-web best practices.Ability to work independently, and experience working in an Agile Software environment.SALARY RANGE: $100,000 – $175,000The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: The candidate's professional background and relevant work experienceThe specific responsibilities of the role and organizational needsInternal equity and alignment with current team compensationThis role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:Performance-based bonusesCompany-paid training and/or certificationsReferral bonuses Application Deadline:  Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.Benefits: All full-time employees are eligible to participate in our benefits programs:Health, dental, and vision insurance401(k) retirement plan with company matchPaid time off (PTO) and holidaysParental Leave and dependent careFlexible work arrangementsProfessional development opportunitiesEmployee assistance and wellness programsLike we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know:In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Technology, Information and Internet

<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>We're looking for a technical writer to join our Tech Writing team — someone who thinks in systems as naturally as they think in sentences. At Braze, documentation is infrastructure: a connected, structured body of knowledge that both developers and machines read from, not a collection of individual pages. You'll spend as much time shaping how that knowledge is organized and generated as you will writing it.</p> <p>Our documentation practice is already well established, with a mature style guide, writers who own specific product domains, and a workflow where AI-assisted drafting sits alongside traditional technical writing. Your job is to push it forward on two fronts. The first is architectural: defining the metadata, taxonomy, and context our tooling relies on to produce useful first drafts. The second is editorial: becoming a genuine expert on Braze's platform and bringing the kind of scrutiny that turns a plausible draft into documentation our customers can actually trust — accurate, well-structured, and consistent in voice with every other Braze experience.</p> <p><strong>WHAT YOU’LL DO</strong></p> <ul> <li>Define and maintain the metadata (YAML front matter), taxonomy, and contextual guidelines that our AI-assisted drafting workflows depend on</li> <li>Review and verify machine-generated prose and code samples line by line, checking technical accuracy, edge-case behavior, and voice before anything ships</li> <li>Write and revise API references, integration guides, and conceptual documentation in our docs-as-code environment, owning feature updates end to end</li> <li>Become an expert on the Braze platform, distilling complex functionality into approachable, user-centric language</li> <li>Help oversee and maintain the documentation GitHub repository</li> <li>Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and Implementation teams to pin down how the platform actually behaves and to validate real customer integration paths</li> <li>Organize content so it serves a developer mid-integration and a system retrieving context — the same structure has to work for both</li> <li>Ensure documentation applies voice, style, and branding consistent with other client experiences</li> <li>Keep improving our documentation and client education experience through feedback-gathering, research, experimentation, and data-driven decisions</li> <li>Promote and foster knowledge exchange across teams</li> </ul> <p><strong>WHO YOU ARE</strong></p> <ul> <li>3+ years writing documentation for genuinely technical audiences — APIs, SDKs, or developer platforms — with writing samples that show both range and precision</li> <li>Fluent in information architecture and knowledge management</li> <li>A rigorous editor with a sharp instinct for the draft that reads well but says something subtly wrong</li> <li>Comfortable with Git, Markdown, YAML, and docs-as-code workflows</li> <li>An active, practical user of LLMs and AI tooling in your own work — you've figured out where they help and where they don't</li> <li>Able to explain technical concepts to engineers and to non-technical readers, and to know which one you're writing for</li> <li>Curious by default: you want to understand why something works the way it does before you document it, and you'll say so when a plan doesn't hold up</li> <li>Steady across many stakeholders and comfortable when priorities shift</li> <li>Excellent interpersonal skills, a user-centric team-player attitude, and confidence presenting your work and your reasoning</li> <li>A relentless advocate for the user experience</li> </ul> <p>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $73,000 and $109,000/year with an expected On Target Earnings (<span data-highlighted="true" data-vc="highlighted-text">OTE</span>) between $81,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.</p><div class="content-conclusion"><p><strong>WHAT WE OFFER</strong></p> <p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.</em></p> <p>From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p> <ul> <li>Competitive compensation that may include equity</li> <li>Retirement and Employee Stock Purchase Plans</li> <li>Flexible paid time off</li> <li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li> <li>Family services that include fertility benefits and equal paid parental leave</li> <li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li> <li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li> <li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li> <li>Employee Resource Groups that provide supportive communities within Braze</li> <li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li> </ul> <p><strong>ABOUT BRAZE</strong></p> <p>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.</p> <p>The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.</p> <p>Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.</p> <p>The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.</p> <p><strong>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p> <p>At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p> <p>Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.</p> <p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you</p> <p><strong>OUR AI-POWERED BRAZE RECRUITMENT PROCESS</strong></p> <p>At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.</p> <p>This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.</p> <p>Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:</p> <ul> <li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li> <li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>. </li> </ul> <p>Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.</p> <p><strong>Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)</strong></p> <p>Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. </p> <p>To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.</p> <p><em>Please see our</em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.<br></em></p></div>

<h2><strong>About the Role</strong></h2> <p>People increasingly find financial products by asking ChatGPT, Gemini, and Google's AI Overviews and AI Mode instead of scrolling search results. Chime's Organic Growth team helps members find Chime without paid media. Chime is already one of the most visible brands in AI answers in several core banking categories, and we want to widen that lead.</p> <p>We're hiring an AEO Content Strategist to own the content and citation work that wins in AI search. You'll run Chime's blog from planning through publishing, run our AI-powered content workflows, and earn Chime coverage on the third-party sources AI models trust most. You'll partner closely with our Principal, AI Search Strategy & SEO, who sets Chime's AI search strategy, priority categories, targets, and measurement. You'll own the content that helps us hit those Visibility targets.</p> <p>This is a hands-on role with plenty of room for strategy. In the same week you might find a citation gap in a high-value category, brief a publisher partner, move a refreshed article through compliance review, and publish it in our CMS.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Own Chime's blog and editorial content plan for SEO and AEO. You'll turn priority categories, prompt data, and member insights into a sequenced roadmap that helps Chime own its story and earn accurate, positive citations in AI answers.</li> <li>Run the editorial calendar and keep a steady publishing cadence. Structure content so AI models can find, understand, and cite it, with clear answers, clean formatting, and accurate, current product details (like rates, limits, and eligibility) in Contentful.</li> <li>Lead content across Chime.com, including product launches and seasonal moments with Product Marketing. Lift conversion on the blog and site through inline CTAs, email capture, stronger conversion paths, and regular CRO testing.</li> <li>Manage the day-to-day relationship with AirOps, our AI content optimization platform, and automate manual steps in the content lifecycle, from drafting and optimization to disclosures and CMS publishing. The goal is faster turnaround without losing quality.</li> <li>Lead offsite visibility with affiliate and publisher partners, and manage the AI visibility budget. Find where Chime is missing from the sources AI answers cite, brief partners on accurate product information, and track placements from request to live.</li> <li>Move content through Legal & Compliance and partner bank review, managing a high-volume queue and using AI-assisted pre-review tools to speed up approvals.</li> <li>Work with PR, Brand, Social, YouTube, and Help Center so what the web says about Chime is accurate and consistent.</li> <li>Track citations, AI visibility by topic, rankings, traffic, and enrollments. Run experiments on format, structure, and CTAs, and bring what you learn to the weekly organic performance review.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years of experience in editorial strategy, content strategy, or SEO content, with a track record of growing organic visibility, traffic, or conversions.</li> <li>Hands-on AEO/GEO knowledge: how LLMs and AI answer engines choose and cite sources, and how content structure, accuracy, and third-party coverage affect visibility.</li> <li>Experience with AI content tools and workflows (for example AirOps, Profound, or LLM-based writing and optimization tools), and real enthusiasm for automating repetitive work.</li> <li>Experience publishing in a regulated industry such as financial services, fintech, insurance, or healthcare, including managing content through legal and compliance review.</li> <li>Hands-on experience with a CMS (Contentful preferred) and with Jira or similar ticket-based workflows.</li> <li>Experience managing freelancers, agencies, or external partners, including timelines, quality, and budget.</li> <li>Strong writing and editing skills, a sharp eye for accuracy, and the ability to turn performance data into clear recommendations.</li> <li>Ability to manage many workstreams and stakeholders at once in a fast-changing area, with little supervision.</li> </ul> <p>#LI-Onsite #LI-AM1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$105,000</span><span class="divider">—</span><span>$145,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>

We're building an AI-first telco for the future-connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect. At Singtel, your work creates real impact. You'll s…

Singapore, Singapore Company Singtel Group We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect. At Singt…

Select how often (in days) to receive an alert: Principal Specialist, Network Data & Knowledge Engineering We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G, cloud, cybersecurity, data centres and digital platforms, we create the tech…

Location: Singapore, Singapore (Hybrid) Hybrid | Full-time Compensation: $115K - $140K Our client is an institutional-grade prime broker specializing in liquidity provisioning and high-scale algorithmic trading infrastructure. The organization is dedicated to delivering highly reliable, low-latency connectivity frameworks optimized for systematic funds, proprietary trading firms, and advanced algorithmic builders operating at scale. They are seeking a highly technical Quant Developer Relations …

Employment StatusRegularTime TypeFull timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.Job SummaryThe Technical Training Specialist is responsible for conducting needs analysis, developing learning objectives, creating curriculum, designing valid and reliable assessment instruments and creating active engaging instructional content that are aligned to meet the needs of CSA Group.Delivers educational training products, processes and programs designed to ensure that CSA Group technical employees are competent to deliver required skills and services. Works in partnership with Operations, Human Resources and technical experts to identify, design, deliver and evaluate employee technical education programs. Supports technical excellence, competency, consistency, leadership, and integrity, to support the strategic direction and objectives of CSA Group globally.The Technical Training Specialist works with Director, Technical Training & Qualifications, Technical Training Manager, and other Technical Training Specialists, and Human Resources team for content development, and the Operations team for logistics support. Responsible to work with Human Resources and other vested stakeholders to provide input into the development of a system to track qualification as required by accreditation bodies of testing, inspection and certification services (TIC).Reports To Technical Training Manager, Technical Training & Qualifications.Works with Technical Training Manager; Operations Managers; GBU Directors; Regional VPs; Curriculum Development/External Training Vendors; Internal Subject Matter Experts (primarily PTLs & TMs) Provides support and technical direction regarding identification, design, delivery and evaluation of technical training.DimensionsProvides budgetary input to Technical Training Manager.Creates and maintains qualification and competency measures as required.Provides highly technical professional courses to external customers – directly promotes CSA’s image.Supports specific measurables, as determined by management:Qualification Rate and time to qualificationEffectiveness and impact of Training (knowledge retention)Quality of Training as measured by participantsTraining will support competence and consistent delivery of TIC services globally.Principal Duties & ResponsibilitiesUnderstanding the BusinessCreates performance objectives and develops curriculum to meet the business needs of CSA. Develops evaluation strategy to assess learning through the creation of authentic assessment instruments that are valid and reliable.Creates measurable evaluation standards that are aligned with performance objectives and learning activities.Evaluates effectiveness of learning and modifies programs / courses to continually meet the growing needs of the organization.Stays current with the application of learning technology / tools.Stays current in the technical field relevant to the role. Supports the definition of expectations and measurements to assess training effectiveness and impact to global operational excellenceWorking Well With OthersWorks with the Technical Qualifications Manager to ensure qualification pathways are effective and driving the appropriate number of qualified staff to support our global business needsProvides constructive feedback on learner’s assessments and exercises that supports learning.Provides direct mentoring to staff and facilitates the mentoring process within CSA GroupWorks in partnership with Technical Managers & Principal Technical Leads, Operations and other stakeholders in the technical training needs analysis and delivery of education programs, works cooperatively with the HR team for methodology & content development services.Works with a wide range of stakeholder groups to identify training & qualification requirements for various roles. Supports the optimization of accreditation requirements and how qualifications can be gained more efficiently in order to support growth.Works with HR and Operations to support the development of a culture that develops the organization’s knowledge assets.Delivering ResultsResponsible for the delivery of technical training programs, with support from the Technical Managers & PTLs, and other Subject Matter Experts, to ensure a system that is consistent, effective and focused on ongoing delivery of technical training worldwide.Responsible for supporting and driving Certifier and Technician qualifications in order to support our core business needs through mentoring and coaching.Promotes active learning by developing engaging content based on adult learning principles.Maintains online training and qualification program for their assigned qualifications area(s) that meets the needs of the business.Stays current with adult learning philosophies / methodsCreates active and engaging content using office software / learning tools and Web 2.0 tools.Works towards achieving training and qualifications goals and initiatives (based on targeted KPI’s) to ensure alignment with CSA Group’s strategic goals, objectives and priorities.Supports the development of all training programs and reference materials, used to facilitate the knowledge transfer, consistency and growth of technical training provided to a global audience.Creates rubrics and mock projects linked to the measures in the Qualifications Checklists to ensure that training consistently drives technical qualifications as an outputPromotes and implements improvements in processes and procedures and ensures programs are up to date and consistent.Supports the scheduling and coordination of individual and group training & qualification efforts across the organizationSupports training and qualification requests of new offices or integration of acquisitions with innovative solutions to efficiently achieve training and qualification objectivesResponsible for managing the technical records of a global Learning Management System (LMS) where trainings and qualification are recorded as per requirements of certification accreditation bodies. Works with HR/LMS team to constantly seek ways to improve its design and functionality to make it more user friendly and meet accreditation bodies’ demand. Support teams mandated to upgrade or replace LMS.Maintains confidentiality regarding training records of individual staff.Supports and works towards the achievement of established metrics (KPI’s) including but not limited to qualification rates, quality of training and retention of knowledgeRequired to conduct presentations, and other related needs as they arise.Required to use Articulate 360, Camtasia, Murf.ai, and other training content development software to create e-learning.Concern for SafetyPromotes the organization’s HSSE Policy and Procedures in training content and delivery.Stays current on HSSE procedures and JSAs that may impact training subject matter.Ensures that learners read and follow applicable JSAs for any hands-on training demonstrations or practice.Completes all HSSE assigned training on-time.Work EnvironmentTravel to other CSA Group office locations for the planning, design, coordination and delivery of training.Freedom of movement with frequent sitting, walking, standing and lifting of light objects.Physical stamina is moderate.Preferred Education & ExperienceBachelor’s degree in engineering; Engineering Technologist & Technicians diploma; Certified Engineering Technologist/Technician; or relevant Licensed Trades, with minimum 10 years of equivalent industry and 8 years technical training experience.Knowledge of laboratory instruments (including operating principles), and understands calibration requirements as well as general laboratory procedures.Strong knowledge of Hazardous Locations Standards and CSA Certification processes, and international certification schemes such as ATEX, IECEx.Creates online training using Articulate 360, Camtasia, and Murf.ai software.Recognized as a technical expert in their area of expertise.Formal training in adult education, presentation/facilitation skills particularly in a corporate environment would be an asset.Ability or experience to effectively develop mentors for certification staff in the Mentor Essentials Program.Ability to effectively and efficiently deal with multiple projects, conflicting timelines and changing priorities.Excellent interpersonal and communication skills, written and oral.Live presentation skills are essential.Has a history of success in delivering complex subject matter to diverse audiences using multiple delivery methods including virtual delivery.Demonstrates presentation and facilitation skills and ability to speak in front of large audiences.As per the collective agreement, the starting bi-weekly pay rate for a Technical Training Specialist is $4,198.44 CAD gross. CSA Group reserves the right to determine the appropriate level and pay step within the band, and this will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Public Safety

JOB POSTINGTk’emlúps te Secwépemc (TteS) is a fast-growing vibrant organization committed to the development and progress of its Band Members and Community. As such, the TteS invites applications from qualified, highly motivated and dynamic individuals to fill the following position.POSITION TITLE: A4 -Technical Writer, ArchaeologyDEPARTMENT: Knúcwmens le Sxwixwéytemc Archaeology Services Ltd. (KSAS) SUPERVISOR: General ManagerTERMS: Full-Time, Permanent REFERENCE #: 2026-129Purpose Of PositionUnder the direction of the General Manager and in collaboration with the Portfolio Archaeologists, the Technical Writer prepares, reviews, and edits contractual and regulatory deliverables for archaeological and cultural heritage projects. Deliverables include preliminary, interim, and final reports; archaeological site forms; technical memoranda; and letter reports.Key Responsibilities Include Conducting background research. Managing and processing field data collected in digital and hard-copy formats. Preparing regulatory documents and drafting and submitting archaeological site forms. Producing clear, accurate technical reports. Identifying opportunities to improve operations and archaeological reporting. Mentoring KSAS staff in regulatory reporting requirements.All responsibilities are carried out in accordance with Tk’emlúps te Secwépemc policies and bylaws, the BC Heritage Conservation Act, and applicable guidelines.Duties And ResponsibilitiesReporting and Data ManagementCoordinate analysis and manage digital and hard-copy field data.Conduct background research and maintain accurate supporting records.Prepare summary, overview, interim, and final reports.Review and edit reports for accuracy, clarity, consistency, and compliance.Complete final written reports in accordance with permit requirements under the BC Heritage Conservation Act.Collaboration and Advisory SupportLiaise with KSAS field personnel and other archaeological staff.In consultation with archaeological staff, recommend approaches to conserving and interpreting archaeological findings.Advice on opportunities to improve operations and reporting processes.Mentorship And Organizational ResponsibilitiesMentor KSAS staff at all levels in office-based assignments, including research, data management, analysis, reporting, and archaeological site documentation, in accordance with regulatory requirements and TteS policies.Perform all duties in accordance with TteS policies, standards, and procedures.Maintain confidentiality in all matters relating to the affairs of TteS.Assist the Portfolio Archaeologists and other KSAS staff as directed by the General Manager, and perform other related duties as required.Education And ExperienceProfessional Certification, Education and Experience: Bachelor’s or graduate degree in archaeology, anthropology, or related discipline, together with demonstrated experience producing regulatory deliverables with 4 years of relevant work experienceDemonstrated technical report-writing, leadership, and communication experience.Experience with Geographic Information Systems and mapping tools for producing accurate, standardized, and legally compliant archaeological regulatory reports (ESRI ArcGIS, QGIS, Google Earth).Knowledge of and experience complying with occupational health and safety regulations.Experience in Interior Plateau archaeology is an asset.Understanding of Secwépemc culture and heritage, or experience working with a First Nations organization, is an asset.Skills And AbilitiesCommunicate clearly and confidently when providing education about archaeology and related regulatory requirements.Produce clear, accurate technical documents and manage field data effectively.Work independently with minimal supervision in a deadline-oriented environment.Coordinate concurrent activities, set priorities, meet project deadlines, and keep staff and colleagues informed.Research, verify, collect, and analyze information and prepare reports and supporting documents.Demonstrate strong organization, planning, initiative, self-motivation, tact, diplomacy, problem-solving, and judgement.Work collaboratively and respectfully as part of a team.Mentor archaeological team members to support high performance and collaboration.Special RequirementsThis position requires extensive technical-writing experience and expertise in British Columbia cultural resource management. The incumbent must be able to utilize spatial data software i.e. Geographic Information Systems for data processing.Financial ResponsibilityTrack project reporting budgets.Ensure the accurate and timely submission of timesheets and Labour, Equipment, and Material (LEM) tickets documenting daily work, resources, and materials for invoicing.Supervision Or Training DutiesMentor KSAS staff in field data-collection methods, data management, archaeological site documentation, analysis, and reporting in accordance with industry standards, regulatory requirements, and TteS policies and procedures.Working ConditionsHybrid or remote work arrangement.Standard working hours are 8:00 a.m. to 4:00 p.m., including a one-hour lunch break.HOURS OF WORK: Normal Day shifts - 7 hours. Non-normal shifts may be required.PAY GRADE: $35.32- -$44.89/ hour depending on education & experienceBenefitsExtended health, dental and vision7.6% Registered Pension Plan (RPP) matching and Life insuranceTk’emlúps te Secwépemc thanks all applicants for their interest, however, only those selected for an interview will be contacted.In accordance with Section 16(1) of the Canadian Human Rights Act and pursuant to Section 42 of the BC Human Rights code, it is TteS Policy to practice preferential hiring for Aboriginal peoples. Candidates who wish to qualify for preferential consideration must self-identify.Deadline for the Job posting is October 22nd, 2026 at 2pmSubmit Job Application Form, cover letter, resume, and references online: https://tkemlups.ca/employment/or at our Human Resources office #320 Chief Alex Thomas Way. Office Hours are Monday to Friday 8:00 am to 4:00 pm & closed for lunch from 12:00 pm to 1:00 pmWe require each applicant to fill out an online application form which can be found at: https://tkemlups.ca/employment/Any late submissions or submissions without the job application form will not be considered. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Government Administration

T-Systems International GmbH Bei T-Systems bieten wir unseren Geschäftskunden die richtigen Systemlösungen für ihr digitales Business. Mit unserem Portfolio stellen wir sicher, dass digitale Transformation Komplexität reduziert, Kosten einspart und die alltägliche Arbeit erleichtert. Unsere Schwerpunkte sind Konnektivität, Digital, Cloud & Infrastruktur sowie Sicherheit - Let's power higher performance! Aufgabenbeschreibung Als erfahrener Technischer Redakteur & Trainer (m/w/d) mit 7-10 Jahren …

T-Systems International GmbH Bei T-Systems bieten wir unseren Geschäftskunden die richtigen Systemlösungen für ihr digitales Business. Mit unserem Portfolio stellen wir sicher, dass digitale Transformation Komplexität reduziert, Kosten einspart und die alltägliche Arbeit erleichtert. Unsere Schwerpunkte sind Konnektivität, Digital, Cloud & Infrastruktur sowie Sicherheit - Let's power higher performance! Aufgabenbeschreibung Als erfahrener Technischer Redakteur & Trainer (m/w/d) mit 7-10 Jahren …

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.di…

Salary: £52,000 - 52,000 per year Requirements: Proven experience as a Technical Author, Technical Writer, or in a similar technical documentation role Ability to understand technical concepts and work with engineers and technical specialists to gather information for accurate documentation Relevant experience in areas such as cloud and on-premises environments, Azure, IT infrastructure and operations, SaaS and client-server applications, technical and user-focused documentation, Confluence, Ma…

About Blueprint Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology. Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams. At Blueprint, you’ll work alongside talented people with different experiences, expertise, and perspectives. You’ll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build. Bring your perspective. Raise the standard. Build what matters. About the RoleWe’re looking for a Danish Games Translation & Localization Specialist to join our world-class localization team. In this role, you’ll translate and localize gaming content into Danish with exceptional linguistic quality, cultural relevance, and attention to detail. You’ll collaborate with fellow localization specialists and cross-functional partners to deliver accurate, engaging content for players and customers.This role is ideal for someone who combines deep Danish language expertise with a genuine passion for gaming. You’ll work across new releases, marketing materials, support content, and other customer-facing communications while managing changing priorities and occasional last-minute updates.What You'll Do Translate and localize gaming and technical content from English into Danish. Support new releases, marketing materials, knowledge-base articles, and other customer-facing content. Ensure translations are accurate, culturally relevant, and consistent in tone, terminology, grammar, and style. Review and refine localized content to maintain high standards of linguistic quality. Manage short-term and long-term translation projects while meeting deadlines and quality expectations. Reprioritize work effectively when source materials or project requirements change. Use computer-assisted translation tools to manage terminology, translation memory, and workflow consistency. Collaborate closely with other translators, reviewers, project teams, and stakeholders. Stay informed about gaming terminology, genres, platforms, hardware, and player communities. Contribute to a team culture focused on quality, continuous improvement, innovation, and shared success. What You'll Bring Bachelor’s degree or equivalent qualification, preferably in translation, localization, linguistics, game design, or a related field. Native-level written and verbal proficiency in Danish, including exceptional command of grammar, spelling, punctuation, and style. Excellent written and spoken English communication skills. Professional translation or localization experience. Strong familiarity with gaming terminology and the ability to translate content accurately within a gaming context. Experience with computer-assisted translation tools such as Crowdin, memoQ, Memsource, SDL Trados, Wordfast, or similar platforms. Excellent organization, prioritization, and time-management skills. Ability to manage multiple projects, adapt to quick turnaround times, and maintain quality when priorities change. A collaborative approach and the ability to communicate effectively in a highly team-oriented environment. Strong knowledge of operating systems, including Windows, macOS, iOS, and Android. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, OneNote, and SharePoint. Preferred Qualifications Experience translating or localizing gaming and technical content. Passion for PC or console gaming. Familiarity with computer hardware, software development, or game design. Familiarity with game distribution platforms. Knowledge of different game genres and online gaming communities. Knowledge of gaming hardware and platform ecosystems. CompensationAt Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.For candidates based in Washington State, the anticipated compensation range is $33.65 to $43.25 USD per hour, with a midpoint of $38.45 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate’s qualifications.Location and Work ArrangementRemote, United StatesThis role may be performed remotely from within the United States. The team’s core coverage hours are 10:00 a.m. to 6:00 p.m. Pacific Time. Alternative schedules may be available based on the employee’s time zone and existing team coverage. When Pacific Time coverage is needed, employees must be available to work the established core hours. Benefits Blueprint believes that healthy, supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include: Medical, dental, and vision coverage Flexible Spending Account (FSA) 401(k) retirement plan Competitive paid time off Parental leave Professional growth and development opportunities Benefits and eligibility may vary based on role, employment status, and location. Equal Employment Opportunity Blueprint Technologies, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by applicable law. Applicant Accommodations If you need a reasonable accommodation to participate in any part of the application or interview process, please contact . Originally posted on Himalayas