Cloud & Infrastructure Documentation Jobs

High-impact technical writing positions across AWS, Azure, GCP, DevOps, and cloud infrastructure platforms.

608 Active Positions • Verified direct ATS & curated feeds

Documentation Engineer (Project Information Specialist)

AECOM • Illinois Medical District
Adzuna (US)

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infr…

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Senior Technical Writer - SATCOM Modems

Comtech Telecom • Chandler
Adzuna (US)

Job Description Title: Senior Technical Writer\n \n \nReports To: Manager, Hardware Engineering\n \n \nRevision Date: 10/1/2026\n \n \nFLSA Status: Exempt\n \n \nLocation: Chandler, AZ (on-site) \n \n \nLevel: T3\n \n \nCompany Overview\n \n \nComtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to comme…

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Join us as a Principal Engineer This is a challenging role that will see you design and engineer software with the customer or user experience as the primary objective You’ll be playing a major role in the engineering centre of excellence, collaborating to improve the bank’s overall software engineering capability You’ll gain valuable stakeholder exposure as you build and leverage relationships, as well as the opportunity to hone your technical talents We're hiring this role at vice president l…

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E-Learning Instructional Designer

Jobgether • Remote
Linkedin (New Zealand)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an E-Learning Instructional Designer based in New Zealand.This is an opportunity for a creative and detail-oriented instructional designer to transform complex information into engaging, effective digital learning experiences. In this fully remote, six-month contract role, you’ll collaborate with subject matter experts and stakeholders to develop interactive learning content for an Australian organization. You’ll combine instructional design, multimedia development, and learning technology to create resources that are accessible, visually appealing, and aligned with learning objectives. From storyboarding and content development to LMS implementation and quality assurance, you’ll contribute throughout the learning development lifecycle. You’ll also have the opportunity to improve existing programs, explore emerging learning technologies, and recommend innovative approaches. Join a collaborative, people-focused environment where your creativity and expertise can make a meaningful impact on how people learn.AccountabilitiesDevelop interactive digital and multimedia learning materials using Articulate authoring tools. Collaborate with subject matter experts to transform complex information into clear, engaging, and effective online learning experiences. Create storyboards, instructional copy, and audio and video scripts to support learning objectives. Develop, organize, and manage learning content for Learning Management Systems (LMS) and SCORM-compliant environments. Conduct usability testing and quality assurance to ensure learning resources function reliably and deliver a positive learner experience. Ensure learning materials comply with applicable standards, visual guidelines, copyright requirements, and intellectual property regulations. Develop supporting resources and training to facilitate effective e-learning delivery. Support the design, development, implementation, and handover of e-learning projects. Work closely with instructional designers, subject matter experts, and other stakeholders to deliver projects on time and within budget. Review existing learning programs and recommend improvements to instructional methods, content, processes, and delivery. Stay informed about instructional design practices and learning technology trends, identifying opportunities to improve learning outcomes. RequirementsAt least two years of relevant experience in instructional design, education, or training, and/or relevant tertiary qualifications in e-learning technology or instructional design. Hands-on experience developing interactive multimedia learning content using Articulate. Practical experience working with a Learning Management System (LMS) and a strong understanding of SCORM. Strong visual design, storyboarding, and instructional content development skills. Experience writing instructional copy and audio and video scripts. Basic knowledge of HTML and CSS for making minor code amendments. Strong communication, collaboration, and interpersonal skills, with the ability to work effectively with subject matter experts and diverse stakeholders. Excellent organizational skills and the ability to manage competing priorities in a fast-paced environment. Strong attention to detail, quality assurance, usability, deadlines, and learning outcomes. Preferred: Experience with Moodle and familiarity with Adobe Creative Cloud or other relevant creative software. Experience in a Registered Training Organisation (RTO) is not required. Benefits100% remote work: Permanent work-from-home setup with no daily commute. Company-provided equipment to support your remote working environment. Secondary Wi-Fi modem to help support reliable connectivity. Global professional exposure through collaboration with an Australian organization. Career development opportunities to expand your skills and gain experience in instructional design and learning technology. Continuous learning and professional development to support your ongoing growth. Collaborative, people-first culture focused on supporting employees and helping them do their best work. Employee engagement activities, including in-person celebrations such as Christmas parties and team-building events, as well as virtual town halls with prizes. Work-life balance supported by a remote work arrangement. Contract details: Six-month fixed-term position, Monday to Friday, with a day-shift schedule aligned with Australian Eastern Standard Time (AEST). How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Entry level Employment type Contract Industries Internet Marketplace Platforms

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Chargé de Documentation Technique Industrielle (H/F) (CDI)

NEO2 Consultant • Brest-L'Hermitage-Gouesnou
Adzuna (FR)

L'ENTREPRISE Créée en 2008, NEO2 est une société de conseil et d'assistance technique, spécialisée dans les métiers de l’ingénierie de process et des infrastructures industrielles. Notre groupe compte plus de 800 collaborateurs et intervient auprès de grands comptes dans les secteurs de l’Énergie, l’Environnement, la Pharmaceutique, la Santé, l'Agroalimentaire, Infrastructure / BTP, Naval, Défense, etc. sur des projets industriels ou digitaux. Comment ? Nous détachons nos consultants ingénieurs…

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AI Focused Learning designer

Uptut • Remote
Linkedin (South Africa)

Direct message the job poster from Uptut Subhana Mansoori Subhana Mansoori HR Leader | Building High-Impact Teams & Learning Journeys | 100+ Trainers & Experts Hired Across Tech (DevOps, Data Science, QA, Cloud, Agile and… AI Learning Experience DesignerAs an AI Learning Experience Designer (ID/LED), you will be responsible for designing andcontextualizing cutting-edge, instructor-led AI training programs for both technical andnon-technical audiences. You will collaborate with subject matter experts (SMEs),instructional designers, and product managers to create engaging, outcome-driven learningexperiences that help learners grasp, apply, and innovate with AI technologies.Terms and Details:● This is a flexible, contractor position on a per-project basis● We would expect someone to provide at least 30 hours per week when on a project● This role will be 100% remoteKey Responsibilities:Discovery● Work with leading LED or project managers to define key skills, competencies, learningobjectives and pathways within the discipline.● Support sales teams or product teams in identifying client and learner needs and goalsand proposing learning solutions.Design & Development● Follow our client's design and development standards, best practices, and processes forcore and customized curriculum, materials, and assets.● Design and develop AI-focused learning experiences that cater to learners at varyinglevels of expertise and technical proficiency.● Create instructor-led training materials (slides, hands-on labs, case studies, assessments)aligned with best practices in AI education.● Partner with AI subject matter experts (SMEs) to design practical, interactive exercises,such as coding challenges, AI model-building workshops, and ethical AI decision-makingscenarios.● Curate and contextualize existing AI content to align with emerging industry trends,ensuring materials are always relevant and up to date.● Design structured learning pathways for AI skills development, from foundational AIliteracy to advanced deep learning applications.● Work with vendors, contractors and freelancers in content, assessment, and supportmaterial production.Delivery● Develop instructor enablement materials to support live classroom training delivery (e.g.,facilitator guides, learner workbooks, real-world case studies).● Provide guidance to instructors on best practices for AI education, including effectivestrategies for live coding demonstrations, interactive discussions, and problem-solvingactivities.● Work closely with instructors, learning facilitators, and client teams to tailor learningprograms for diverse audiences, including enterprise clients, startups, and governmentorganizations.● Collect, synthesize and analyze data on learning impact for continuous improvement,refinement, and content updating.● Where applicable, work with translation vendors in the localization of content.Productization● Work with product management and learning teams to standardize patterns andcomponents for base curricular products.● Work with product management and learning teams to build out the library of productcomponents, exemplars, and documentation.Requirements:● Has created content for an instructor-led program that focuses on AI concepts.● Background in a client-facing role, either supporting or managing, is highly desirable● Experience collaborating with AI subject matter experts to translate complex concepts intostructured, engaging learning experiences.● 8+ years of instructional design or learning experience design with a focus on AI, datascience, or emerging technologies.● Knowledge of instructional design methodologies, including Bloom’s Taxonomy, ADDIE,and experiential learning models.● Strong knowledge of AI concepts such as machine learning, large language models(LLMs), neural networks, and ethical AI considerations.● Thrives working in fast-paced, dynamic environments.● Familiarity with Google Suite, and LMS content management and authoring tools.● Willingness to flex your schedule to join meetings in different time zones, particularly in theUnited States and Europe, Middle East, and Asia.Nice to Have:● Technical proficiency in AI and coding (Python, TensorFlow, PyTorch, or similar AIframeworks). Including knowledge of GitHub.● Familiarity with Virtual Machines (VM)● Hands-on experience developing AI training labs, coding exercises, or real-world AI casestudies. Show more Show less Seniority level Entry level Employment type Part-time Industries IT Services and IT Consulting

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Principal UX Writer

Nedbank • Remote
Linkedin (South Africa)

Job Classification148064Job Post End Date: 21 October 2026Job FamilyInformation TechnologyCareer StreamDesignJob PurposeCollaborating with product designers and developers to craft clear, engaging and persuasive copy for digital products. Designing and optimizing prompts for AI models to ensure accurate, relevant and coherent outputs. Working with data scientists and AI researchers to enhance our LLM capabilities.Key responsibilities Work with CX, UX and UI designers, business, tech and marketing to design conversations for seamless user journeys across digital platforms.Drive alignment on style, voice and tone to deliver user-friendly, on-brand content that enhances the overall client experience across channels.Experiment with and document various prompt techniques to improve AI performance and customer satisfaction.Define and document standards, patterns, principles and processes to establish and reinforce a unified content approach.Identify and articulate problematic moments in user flows with the goal of raising the CX bar.Present work to stakeholders and manage good relationships with them.Support The Enablement Of Nedbank’s StrategySupport the achievement of the business strategy, objectives and values.Contribute to the Nedbank Culture building initiatives (eg staff surveys etc).Participate and support corporate responsibility initiatives for the achievement of business strategy.Seek opportunities to improve business processes, models and systems though agile thinking.Enable and entice users to achieve their goals and tasks with ease in line with the business strategy:Drive vision for product language and content across customer journeys.Influence and adapt to stakeholder feedback.Lead, collaborate with and influence (with or without mandate) design, tech and product teams.Develop playbooks for execution of content strategy across the enterprise.Manage projects and copy requests from across the enterprise, prioritising tasks, managing approvals and tracking time spent.Manage content outputs or resources across work streams and multiple project sprints.Provide direction and mentorship to junior writers and educate cross-functional partners on the role of content.People SpecificationMinimum Experience Level5 to 9 years in Digital CopywritingPreferred RequirementsDegree or diploma in English, copywriting, communications or journalism.Certification in UX writing, content strategy, UX or design.CompetenciesThe ability to bring team or squad members together to gather and synthesise all their different perspectives on the product and the work required to deliver a user story.This includes setting the priorities for the backlogs.Capability to write communication, business documentation, briefs and missives, using appropriate Nedbank tone, style and language.Engaging with upper and lower levels of management, including stakeholder management, role management, external stakeholder management.Knowledge of and the ability to fully engage participants in creating, discovering and applying learning insights using a facilitative approach.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Ability to write, proofread, edit journeys, propose journeys, all in Nedbank relevant language and style.Working cooperatively with others to help a team or work group achieve its goals. Actively identifying or creating and taking advantage of learning opportunities.Using newly gained knowledge and skills on the job and learning through their application.Taking full advantage of opportunities to receive and explore feedback about own performance (from assessments, managers, co-workers, internal partners, or customers).Responding favourably to feedback and using it constructively to take action to improve knowledge, skills, behaviour and influence or impact on others.Effectively managing one’s time and resources to ensure that work is completed efficiently.Continually achieving a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas.Keeping up with current developments and trends in areas of expertise.Leveraging expert knowledge to accomplish results.Exposure General IT operational experience.Multiple operating systems.Application programmes.Operating systems.IT infrastructure and system analysis.Working with diverse teams.Please contact the Nedbank Recruiting Team at +27 860 555 566 Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Financial Services

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Technical Writer – Documentation & localisation

Achieve Regulatory Compliance • Remote
Linkedin (South Africa)

Role: Technical Writer – Documentation & localisationRole summaryAt EPI-USE Labs, our documentation team writes, edits, reviews and formats technical documentation for EPI-USE Labs products and services. We also manage translations for documentation and in-product text. We aim to help clients, partners and colleagues understand how to use our products effectively.We need a detail-oriented Technical Writer to refine our technical documents and in-product online help documentation. You will improve clarity, fix grammar, and ensure correct tone. You'll work closely with developers and other teams to keep documentation accurate, while ensuring that text and formatting comply with our in-house language styles, templates and branding. You’ll help manage translation projects for global users. You will also use AI writing tools to speed up workflows and bring new ways of working to an established team.Key responsibilitiesEditing and writingReview, edit and format complex technical manuals, software guides, articles, and related documentation for various EPI-USE Labs products.Write clear technical content from rough software engineering notes.Review and edit in-product help documentation.Liaise with software engineers, consultants, and managers in creating and updating material.Review, edit and format other non-technical documentation from time to time.Ensure that all text matches our preferred language style, and that all documents comply with our branding and formatting styles.Manage documentation access and storage.AI integrationUse AI text tools to draft, summarise, and translate content faster.Review AI-generated text to fix errors, apply corporate styling, and remove robotic phrasing.Build, test, and refine AI-assisted workflows for documentation tasks that the wider team can adopt.Translation and localisationCo-ordinate translation projects, both internal AI-driven projects and with global freelance linguists and agencies.Work with native-language speakers to ensure that translations are technically accurate, consistent and culturally appropriate. Maintain glossaries and writing style guides for different languages and regions.Required Skills And QualificationsLogical and analytical mindset, with an impeccable grasp of English grammar, and the ability to write in plain language.Experience in technical writing/editing and proofreading.Technical skills with exposure to software development and IT.Experience of using AI tools for improving workflows.Ability to collaborate with colleagues in different functional areas and levels.Bachelor's degree or higher in a STEM or similar technical field like Computer Science, or in another field but with equivalent practical technical experience.Experience with Microsoft Office and the Google Suite, especially MS Word and Google Docs.The following would be an advantageEnglish as your mother tongue and first language.Additional qualifications or accreditation for writing or editing English.Ability to understand Afrikaans and/or fluency in another language.Past involvement in localisation or managing multilingual workflows.Exposure to SAP software.Creating custom AI shortcuts or AI agents.Knowledge of markup languages (like Markdown or HTML).Contact usIf you are interested in applying for this position, please send your CV or request for further information to careers@labs.epiuse.comAbout EPI-USE LabsWith over 42 years of experience, EPI-USE Labs is a global company providing software solutions and managed services to over 1,900 clients across 50 countries. We help our clients transform their SAP® landscapes, and optimize the performance, management and security of their SAP and SAP SuccessFactors® systems. We simplify and speed up landscape and test data management, enable data security, privacy and compliance, provide efficient cloud solutions and managed services, deliver effective HCM solutions and much more.EPI-USE Labs has an inspirational culture, values which keep us connected and a central focus on our clients.EPI-USE Labs is a member of Group Elephant, which employs over 4,200 people and is largely employee-owned. Group Elephant also owns and funds a non-profit entity called Elephants, Rhinos & People (ERP) focusing on the preservation of at-risk elephants and rhinos through the economic upliftment of rural people in areas adjacent to these threatened species.For more information, visit epiuselabs.com.Share This Vacancy:LinkedIn Twitter Copy to clipboardAt a glanceEssential experience: Bachelor’s degree (or higher)Location: Pretoria, South Africa (hybrid: office and remote)Share This Vacancy:LinkedIn Twitter Copy to clipboardSubmit your applicationIf you are interested in applying for this position, please send your CV or request for further information to careers@labs.epiuse.comPlease make sure you attach your latest CV to your application.By submitting your resume/CV you agree to the terms contained in our privacy policy and give EPI-USE Labs consent to process your information for recruitment purposes.We respect your privacy.Our listed vacancies may be closed at our discretion.If you have not received a response within three weeks, please consider your application unsuccessful.Looking for directions to our offices? View our physical office locations. Show more Show less Seniority level Entry level Employment type Full-time Industries Information Technology & Services

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Content Designer

Talent • Remote
Linkedin (Australia)

Direct message the job poster from Talent Jaela Smith Jaela Smith Recruitment Consultant at Talent Design clear, accessible digital content across web services and user notificationsInitial contract through to June 2027Must hold Baseline security clearance Join a multidisciplinary digital team creating and improving online content that helps Australians access employment services, understand their obligations and find the support they need.This is a hands-on Content Designer role focused on UX writing, web content and digital communications. You'll work across public and authenticated digital services, designing clear, accessible and user-centred content that makes complex information easier to understand and navigate.The RoleWorking within an established content team, you'll contribute to the design, development and ongoing improvement of digital content across websites and user notifications.Your responsibilities will include:Designing, writing, editing and maintaining clear, accessible digital content that meets user needsCreating and improving web content, UX copy and notifications across digital channelsApplying content design principles, style guides, accessibility standards and established content patternsUsing user research, analytics and feedback to evaluate and improve content and user experienceCollaborating with designers, developers, product teams and stakeholders in an Agile environment to deliver content improvementsAbout YouWe're particularly interested in:Strong experience in content design, UX writing, web content or digital communicationsDemonstrated ability to write, structure and simplify complex information for digital audiencesExperience applying accessibility and content standards, including WCAG 2.1, the Australian Government Style Manual and Digital Service StandardsExperience designing content across websites, digital services and user notificationsStrong stakeholder engagement, consultation and communication skillsExperience working within multidisciplinary Agile delivery teamsAbility to work autonomously, manage competing priorities and provide content design advice to senior stakeholdersExperience with HTML, Azure DevOps, GatherContent, Google Analytics or Google Search Console would be highly regardedWhy Consider the Opportunity?This role offers the opportunity to work on digital services used by Australians navigating employment, training and support, where clear and accessible content can make a genuine difference to the user experience.You'll work across a variety of digital content challenges, from improving how information is structured and presented to refining user journeys and notifications, with the opportunity to influence how content is designed and delivered across the broader service.Interested?Click APPLY to send through your resume. If your experience aligns, I'll be in touch to talk you through the opportunity, provide further context on the role and working environment, and discuss the submission process and next steps.For a confidential discussion, contact Jaela Smith at Talent International on 0480 806 146 or jaela.smith@talentinternational.com.For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career Show more Show less Seniority level Mid-Senior level Employment type Contract Industries Government Administration

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Tech Training Specialist (Assoc - Sr.)

Regeneron • Remote
Linkedin (Ireland)

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases.Regeneron is currently seeking a Training Specialist to join our Industrial Operations & Product Supply (IOPS) organization. This role offers the opportunity to make a meaningful impact by supporting employee development, operational excellence, and the successful onboarding of new hires across the business.When & WhereLocation: Raheen, Limerick, Ireland.This is a full-time onsite position.This role supports employees across multiple IOPS functions.What You'll DoDeliver instructor-led, on-the-job, and administrative training across a variety of IOPS roles.Assess employee readiness and support qualification for core job responsibilities.Develop and maintain onboarding and training materials that support employee growth and development.Partner with subject matter experts and cross-functional teams to identify and address training needs.Coordinate onboarding schedules, training plans, and cross-training opportunities.Maintain accurate training records and support compliance with training requirements.Utilize learning management systems to monitor training progress and support site metrics.Participate in training-related projects, audits, inspections, investigations, and continuous improvement initiatives.The Environment And Physical Rhythms Of This RoleThrive in a fast-paced manufacturing and operations environment.Build strong partnerships with colleagues across multiple functions and levels of the organization.Balance multiple priorities while maintaining accuracy and attention to detail.Communicate effectively with a variety of audiences and learning styles.Support a culture of continuous learning, collaboration, and operational excellence.Let's Find Out If We're a FitRequires a BS/BA in Life Sciences, Education, Training & Development, or a related field, or an equivalent combination of education and experience.For Associate Training Specialist: 0-2 years of relevant experience.For Training Specialist: 2+ years of relevant experience in biotechnology, pharmaceuticals, manufacturing, education, training, or a related industry.For Senior Training Specialist: 5+ years of relevant experience in biotechnology, pharmaceuticals, manufacturing, education, training, or a related industry.Strong communication, collaboration, facilitation, and organizational skills with the ability to work effectively in a regulated environment.Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.For jobs in Canada: this posting is for an existing position.Salary Range (annually)€37,000.00 - €88,400.00 Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Biotechnology

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We are seeking a highly technical and strategic Senior Developer Relations Manager to join our team, with a focus on engaging developer ecosystems across emerging technology domains. In this pivotal role, you will work directly with software solution providers, developers, and industry professionals to champion the adoption of NVIDIA's advanced AI and computing platforms. The ideal candidate brings a blend of deep technical expertise combined with a passion for developer advocacy and a talent for communicating how NVIDIA technology can solve complex, real-world challenges.What You'll Be DoingDevelop and maintain deep technical expertise in the cloud provider and hosting industry. Serve as the trusted technical advisor, problem solver, and champion for the developer ecosystem in cloud provider and hosting industry, with cross-functional partners to drive adoption of NVIDIA technologies.Accelerate critical workloads by demonstrating and integrating the NVIDIA software stack (tools, libraries, SDKs, NIMs, and blueprints) into partner products, platforms, and pipelines.Guide partners through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate cloud hosting services adoption and foster co-innovation of next-generation solutions.Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies.Engage partner technical leaders to drive best-practice integrations and resolve technical challenges, using regular syncs to track adoption, surface new workflows, and channel critical field insights back to NVIDIA product teams.Coordinate feedback across product and engineering organizations, identifying new opportunities of technology innovation and solution development.Assist in product marketing initiatives through technology evangelization as a leading expert in cloud hosting technologies.Orchestrate multiple adjacent team members in aligning end-to-end architectures and executing on technology integrations.What We Need To SeeBachelor's or Master's degree or equivalent experience in Computer Science, Engineering, or a related field.A minimum of 8+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, solutions architect, product management, including 5+ years of direct hands-on experience in cloud hosting or AI Factory infrastructure.Proven experience leading, partnering, scaling developer programs at major technology companies, and cloud infrastructure ISVs, or within relevant verticals.Significant technical depth in cloud hosting software including end-to-end AI Factory infrastructure, container runtimes, Kubernetes, and hypervisors in a cloud hosting environment, hardware design of servers and building clusters through networking design, and contributions to product integrations and software libraries.Experience leading technical collaborations with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops.Proven ability to structure and implement complex technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external collaborators (across sales, legal, product or marketing teams as needed).Skilled at distilling complex technical concepts for audiences from engineers to executives, with end-to-end experience in defining, integrating, building, and jointly marketing solutions with strategic ISV partners.Ways To Stand Out From The CrowdHands-on experience building or optimizing vertical-specific solutions (e.g., hardware architecture design for AI Factory clusters, high performance networking solutions for AI Factories, Linux kernel and library optimizations for application performance tuning, managed Kubernetes implementations at scale, etc).Familiarity with advanced computing, AI, and/or GPU acceleration platforms (e.g., CUDA, DOCA, GPU/Network operator, vGPU hypervisor, AI workload sandboxing, NVIDIA's 5-layer AI model with a focus on DSX as a solution suite for cloud hosting providers, etc).Successful history of building and scaling developer communities and delivering impactful technical enablement programs.Expertise in building frameworks to capture developer sentiment and market shifts, translating real-time ecosystem dynamics into actionable intelligence for cloud hosting industry strategy and product rationalization.Ability to connect individual components of an AI factory to create a cohesive end-to-end architecture, including inference hosting in cloud native environments with serverless and performance scaling.With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you., , JR2025571 Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Computer Hardware Manufacturing

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Developer Relations Engineer

Superlinked • Remote
Linkedin (USA)

About The RoleWe’re looking for a hands-on DevRel Engineer to help more ML engineers discover, try, and adopt Superlinked Inference Engine (SIE, OSS repo here).You’ll be close to the product and the community: building demos, talking to developers, shipping technical content, launching integrations, and turning real feedback into better docs and product decisions.This is a hands-on role. You should be equally comfortable opening a PR, giving a talk, helping a developer debug their setup, and explaining a technical trade-off clearly.What You’ll DoMake SIE easier to understand, try, and trust for ML engineers and platform teams.Build demos, examples, notebooks, quickstarts, and integration guides developers actually use.Turn new models, product updates, and partner launches into useful technical content and co-marketing moments.Talk to users, answer technical questions, and bring recurring feedback back to engineering.Grow our OSS community through GitHub, workshops, hackathons, meetups, talks, and online communities.Build relationships with relevant model, infrastructure, and ecosystem partners.Keep our docs, examples, and developer onboarding up to date as SIE evolves.Work with marketing on distribution, while owning technical accuracy and developer relevance.Track what works: GitHub growth, installs, activation, developer feedback, event outcomes, and partner-driven usage.Be active in the ML developer ecosystem, with a strong focus on San Francisco and the US, and occasional travel to major European events.You’ll work closely with our founder in San Francisco and spend meaningful time in the local AI and ML community.What We’re Looking ForYou’ve worked with ML infrastructure, LLM inference, model fine-tuning, or adjacent developer tools.You can read architecture, understand trade-offs around latency, cost, GPU use, and reliability, and explain them without hand-waving.You’ve helped a developer product grow through real adoption, whether open source, cloud, self-hosted, or a combination of these.You’re comfortable writing and modifying code.You’ve created technical content, demos, talks, workshops, or integrations that developers found genuinely useful.You’re proactive, quick to act, and good at spotting relevant community or partner opportunities.An existing AI/ML developer network is a plus.What Success Looks LikeYou’ll help us build a stronger loop between product and developers: better examples, better feedback, more credible technical proof, and more developers successfully using SIE in real projects.Perks And BenefitsBase salary plus equity (1%)Health insurance401(k) with employer matchingA generous AI tools and experimentation budget Show more Show less Seniority level Not Applicable Employment type Other Industries Data Infrastructure and Analytics

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Knowledge Management IT Support Specialist

MANTECH • Remote
Linkedin (USA)

MANTECH seeks a motivated, mission-oriented Knowledge Management IT Support Specialist to join our team in Doral, FL.Responsibilities Include But Are Not Limited ToProvide Tier 1 and Tier 2 technical support for hardware, software, network connectivity, mobile devices, and peripherals across NIPRNet, SIPRNet, and specialized networks.Respond to, log, track, and resolve IT service requests using enterprise ticketing systems (e.g., ServiceNow, Remedy).Perform workstation imaging, deployment, software installations, account provisioning (Active Directory, Secret/NIPR CAC configuration), and routine patch management.Troubleshoot system anomalies, peripheral failures, basic network connectivity (LAN/WAN, VPN), and desktop applications (MS Office 365, Teams, Outlook). Escalate complex technical issues to Tier 3 engineering teams with detailed diagnostic notes and clear reproduction steps.Build, maintain, and optimize the enterprise IT Knowledge Base, internal wikis, and SharePoint portal repositories. Collaborate directly with Systems Engineers, Cyber Security Teams, and Network Specialists to capture tribal knowledge and document operational procedures.Translate complex technical workflows, system fixes, and escalation paths into standardized, easy-to-read KB articles, SOPs, user guides, and FAQs.Review, audit, and retire outdated documentation to ensure the service desk repository remains accurate, searchable, and compliant with operational standards. Analyze ticket trends and knowledge base usage metrics to identify documentation gaps, self-service opportunities, and training needs for end users.Minimum QualificationsBachelor’s degree in computer science, information technology, communications, or related field AND three (3) or more years of relevant experience in a position providing IT Support or knowledge management support for IT Infrastructure.OR an associate’s degree and at least five (5) years of relevant experienceOR a High School Diploma and at least seven (7) years of relevant experience)Certifications:Current DoD 8570/8140 IAT Level II certification (e.g., CompTIA Security+ CE, CCNA Security, or CySA+)MD 102 or AZ 104 (certification must be obtained within 3 months of starting.)Experience with ITSM tools (ServiceNow, BMC Remedy, Jira Service Management).Preferred QualificationsPrior experience supporting a DoD Combatant Command or joint military environment.HDI (Help Desk Institute) certification or KCS (Knowledge-Centered Service) Fundamentals / Principles certification.ITIL v3 or v4 Foundation certification.Experience with Section 508 accessibility compliance and operational security (OPSEC) content filtering.Clearance RequirementsMust possess a current/active Top Secret security clearanceMust be eligible to obtain and maintain a TS/SCI clearance.undefinedPhysical RequirementsMust be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery (e.g., printers, cable testers, workstations). Frequently communicates with co-workers, management, and military customers to exchange accurate technical information. Ability to lift/move IT equipment weighing up to 35 lbs (monitors, desktop towers, UPS units). Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT System Data Services

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Senior Learning Experience Designer

Dell Technologies • Remote
Linkedin (USA)

Senior Learning Experience DesignerAt Dell Technologies, we are transforming learning to meet the needs of a rapidly evolving business landscape. Our Learning & Development Shared Services design team creates innovative, technology-enabled learning experiences that empower our people to thrive in current and future roles.Join us as a Senior Learning Experience Designer to do the best work of your career and make a profound social impact on our team onsite in Round Rock, Texas or Hopkinton/Franklin, Massachusetts. As a Senior Learning Experience Designer, you will design modern, learner-centric solutions that combine design mastery, learning science, advanced AI capabilities, and cutting-edge tools to deliver impactful experiences. You will partner with stakeholders across the business to ensure alignment with strategy and drive measurable outcomes.We are especially interested in candidates who bring advanced AI fluency, curiosity for emerging technology, and a demonstrated ability to build innovative solutions - including AI-enabled workflows or agents - that improve learning design and learner impact.What you'll achieveYou will design and deliver sophisticated learning experiences that are inclusive, intuitive, and visually compelling. Applying user-focused design principles, adult learning theory, emerging technologies, and advanced AI, you will help shape the future of learning at Dell Technologies. Bring an innovative mindset, continuously identifying new ways to elevate learner impact through emerging technologies and creative problem-solving.You will:Design and develop polished, cohesive learning experiences by applying visual design principles (color, typography, layout), accessibility standards, and user experience best practices to create engaging, branded experiences.Explore and apply AI-powered workflows to increase speed, quality, personalization, and innovation in learning design.Design, test, and refine AI-enabled learning solutions, and contribute to the development of intelligent assistants or agents that support learning experiences or design productivity.Use iterative design and rapid prototyping to clarify requirements and adapt solutions. Demonstrate expertise in tools such as Articulate Storyline, Synthesia, and Adobe Creative Cloud.Lead design and development of complex projects - partnering with Curriculum Managers and stakeholders to ensure design execution aligns with strategy and objectives. Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential RequirementsProven experience designing modern learning experiences that leverage technology to create meaningful, learner-centered interactions that enhance understanding and retention.Proficiency in instructional design principles, adult learning theory, and cognitive science.Expertise in authoring tools and platforms: Articulate Storyline, Synthesia, and Adobe Creative Cloud.Advanced fluency using AI tools to accelerate design, content development, analysis, or learner experience creation.Demonstrated experience applying AI thoughtfully and responsibly in a professional setting to support design research, content generation, rapid prototyping, or personalization at scale.Ability to manage multiple priorities, meet tight deadlines, and deliver high-quality solutions. Strong collaboration and communication skills; ability to influence stakeholders and present confidently. Desirable RequirementsExperience building, configuring, or prototyping AI agents, assistants, automations, or other intelligent workflows.Basic knowledge of JavaScript / Articulate Storyline JavaScript API. Knowledge of SCORM, AICC, xAPI standards. CompensationDell is committed to fair and equitable compensation practices. The salary range for this position is $107,100. - $138,600.Benefits and Perks of working at Dell TechnologiesYour life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.comWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Computers and Electronics Manufacturing

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Digital Content Designer

OLIVER | The Brandtech Group • Remote
Linkedin (USA)

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role: Digital Content Designer Location: New York About the role:  As Digital Content Designer, you'll be responsible for the end-to-end design and production of content for our client's flagship digital display platform. Working within a proprietary web-based CMS, you'll translate approved content strategy into motion-driven visual stories — balancing creative quality with the operational demands of a high-frequency, real-time publishing environment.This is a senior individual contributor role. You'll bring strong craft authority, sound creative judgement, and the organisational rigour to manage multiple workstreams simultaneously in a fast-paced, stakeholder-rich setting.What you will be doing:  Design and Content DevelopmentDesign and produce digital content for flagship display platform using a proprietary CMS, ensuring every output meets brand, quality, and technical standards. Create motion-driven visual stories that combine imagery, typography, animation, and concise messaging — designed to communicate clearly within seconds. Customise pre-built templates with considered layouts, pacing, and visual treatments tailored to each communication type, from brand campaigns and promotional moments to market-driven content and evergreen storytelling. Apply design system and brand standards consistently across all output. Collaborate with Brand, Corporate Communications, Marketing, Legal, and Compliance teams throughout the review and approval process. Prepare and optimise photography, video, typography, and motion assets for large-scale external digital display. Use Gen AI tools to accelerate ideation, image generation, and asset production — maintaining rigorous brand quality and human oversight throughout. Content OperationsManage multiple simultaneous projects, meeting tight deadlines in a real-time publishing environment with quick-turn capability. Organize media assets, project files, and deliverables according to established CMS workflows and content management standards. Maintain version control, archiving, metadata tagging, and asset handoff processes. Apply scheduling strategies and performance learnings to continuously improve content quality and audience engagement. Stay current with emerging trends in motion graphics, AI-assisted production, and digital storytelling. What you need to be great in this role:  A strong portfolio demonstrating motion graphics, digital storytelling, typography, and branded content — ideally including work designed for large-format, out-of-home, or digital display environments. Expert proficiency with Adobe Creative Suite, including After Effects, Photoshop, Illustrator, and Premiere Pro. Experience working within web-based CMS platforms and digital publishing systems. A strong grasp of animation principles and how to apply them to brand storytelling at pace. The ability to simplify complex ideas into clear, compelling visual communication. Experience designing for multiple screen formats and large-scale display environments. Proven ability to manage high-volume creative production with precision and attention to detail. Strong organisational and project management skills — comfortable operating within structured workflows with tight turnaround times. Excellent communication and collaboration skills, with experience navigating multi-stakeholder review and approval processes. Comfortable working in executive-facing environments where professionalism and discretion are important. Gen AI and Agentic ThinkingAdvanced use of Gen AI tools — including image generation and AI-assisted production workflows — to enhance creative output and efficiency. Experience building and refining personal AI workflows, with the ability to share approaches with peers. Agentic thinking for complex, multi-step production challenges: able to break tasks down, identify efficient paths forward, and execute with precision. Strong critical judgement when evaluating AI outputs, with a consistent commitment to human oversight and brand quality.  Req ID: 18663 At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.Salary Range: $110,000 USD - $123,000 USD Our values shape everything we do: Be Ambitious to succeed   Be Imaginative to push the boundaries of what’s possible   Be Inspirational to do groundbreaking work   Be always learning and listening to understand   Be Results-focused  to exceed expectations   Be actively pro-inclusive and anti-racist across our community, clients and creations  Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Technology, Information and Internet

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Technical Writer - Editor

ActioNet, Inc. • Remote
Linkedin (USA)

Technical Writer/EditorSan Diego Preferred / RemoteBase Pay $75,000.00 - $90,000.00 / YearEmployee Type: Full-TimeActioNet is seeking a Technical Writer/Editor to provide hands-on documentation development, editing, and quality support to ensure technical packages are complete, accurate, consistent, and ready for review and submission. The role works closely with technical SMEs, project managers, drafters, and reviewers to incorporate source materials and comments, resolve documentation gaps, maintain version control, and improve overall documentation quality and throughput.Duties And ResponsibilitiesDraft and update technical documentation using established templates, source materials, engineering inputs, and reviewer comments. Assemble complete documentation packages by incorporating required drawings, attachments, tables, figures, and supporting materials. Edit and format documentation for grammar, clarity, terminology, numbering, cross-references, and compliance with established standards. Perform package-level reviews to ensure narratives, drawings, equipment lists, building information, and other components are complete, accurate, consistent, and aligned. Identify missing information, discrepancies, conflicting content, or other issues and coordinate resolution or elevate them to the Lead Technical Writer as appropriate. Prepare documentation packages for internal review by completing required pre-submission checks and verifying readiness for the next stage of review. Incorporate revisions and adjudicated comments from technical SMEs, PMs, QA reviewers, and customer feedback accurately and efficiently. Maintain document organization, naming conventions, and version control within SharePoint and other designated repositories. Track documentation status and support the movement of packages through established drafting, review, revision, and submission workflows. Coordinate with technical SMEs, PMs, drafters, and other contributors to obtain information and source materials needed to complete assigned documentation. Required Qualifications:Active Secret Clearance5+ years of experience in technical writing for IT systems, DoD projects, or government contracts. Strong understanding of IT design documentation, test plans, test scripts, test procedures, and system validation requirements. Experience developing and maintaining CDRLs, Data Item Descriptions (DIDs), and other government contract deliverables. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and documentation tools. Strong organizational skills, attention to detail, and ability to manage multiple deadlines. Preferred Qualifications:Experience supporting DoD IT system testing, verification, and validation activities. Knowledge of federal acquisition regulations (FAR, DFARS), MIL-STD documentation requirements, and DoD program compliance frameworks. Familiarity with configuration management processes and tools such as DOORS, JIRA, or other requirements tracking software. Local candidates who can report on-site, as needed will be given preference. ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!Core Capabilities:Advanced and Managed IT ServicesAgile Software DevelopmentDevSecOpsCybersecurityHealth ITC4ISR & SIGINTData Center Engineering & OperationsEngineering & InstallationWhy ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do:Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the 13 year in a row (2014 - 2026). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.What's in It For You?As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:Medical InsuranceVision InsuranceDental InsuranceLife and AD&D Insurance401(k) Savings PlanEducation and Professional TrainingFlexible Spending Accounts (FSA)Employee Referral and Merit Recognition ProgramsEmployee Assistance and Identity Theft ProtectionPaid Holidays: 11 per yearPaid Time Off (PTO)Disability Insurance Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Computer and Network Security, Computer Networking Products, and IT Services and IT Consulting

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Technical Writer

Beacon Hill • Remote
Linkedin (USA)

Top Must-Have Skills: Experience documenting Identity and Access Management (IAM), cybersecurity, or information security programs.Proven experience creating documentation for both technical and non-technical audiences.Ability to simplify complex technical concepts into clear business languageFamiliarity with modern authentication and authorization conceptsWorking knowledge of authentication standards and protocols such as:SAMLOAuthOpenID Connect (OIDC)SCIMFIDO2 / PasskeysKerberosFederation servicesNice-to-Have Skillsets: Familiarity with transportation sector specific regulatory and compliance requirementsExperience documenting Microsoft Entra, Duo, Okta, Ping Identity, ForgeRock, SailPoint, or similar identity platforms.Experience supporting identity governance, access certification, privileged access, or workforce MFA programs.Experience creating learning content and end-user adoption materialsProject: SkyIdentity and the focus is Modernizing Workforce Identity platforms and solutions.Key Details:The ideal candidate combines the curiosity of a journalist, the precision of a technical engineer, and the empathy of a user-experience professional. They can comfortably facilitate a discussion with identity architects about SAML assertions and adaptive authentication controls, then immediately translate that conversation into clear, concise guidance that any employee can understand and follow. They are passionate about cybersecurity, documentation excellence, knowledge sharing, and improving workforce experiences through clarity and simplicity.Overview: The Senior Technical Writer - Workforce Identity & Access Management (IAM) is responsible for creating, maintaining, and governing technical and business-facing documentation that enables secure, compliant, and user-friendly workforce identity services. This role partners with Identity Engineering, Identity Governance, Cybersecurity, Risk, Compliance, Service Desk, Product, and Business stakeholders to transform complex authentication, authorization, access management, and cybersecurity concepts into clear, actionable content for diverse audiences.The Technical Writer will develop standard operating procedures (SOPs), implementation guides, knowledge articles, administrator runbooks, training materials, FAQs, user communications, and governance documentation that support workforce identity platforms, authentication services, access lifecycle processes, and security controls. The role requires the ability to communicate effectively with both highly technical teams and non-technical employees ranging from corporate knowledge workers to frontline operational personnel. The writer will serve as a key contributor to documentation quality, consistency, and adoption across the enterprise.Essential Job Accountabilities:This section contains a list of core accountabilities of this role that account for 10% or more of the work. The incumbent will perform other duties assigned. Place the highest impact (or important) responsibilities first. Only enter whole numbers in the percent column. To auto-calculate the total %, put your cursor in the last cell and hit F9 on your keyboard, the cell will show the total percent. Must add up to 100%.Breakdown:30% - Develop and maintain technical documentation for workforce identity and access management services, including:Authentication and authorization servicesSingle Sign-On (SSO)Multi-Factor Authentication (MFA)Passwordless authentication and passkeysIdentity integrations and federation services30% - Create administrator guides, operational procedures, runbooks, support documentation, and implementation standards. Document authentication and authorization architectures, workflows, integrations, and operational support processes30% - Translate technical IAM concepts into easy-to-understand language for a global workforce. Develop content that supports workforce technology rollouts and security transformations. Create:Employee guidesKnowledge base articlesSelf-service instructionsFAQsAdoption and awareness materialsExecutive summariesChange management communicationsTraining content10% - Partner with identity engineers, architects, analysts, and business stakeholders to gather information and validate content. Establish documentation standards, templates, and review processes. Drive continuous improvement of documentation quality, usability, and accessibility.Required:5+ years of technical writing experience supporting enterprise technology environments.3+ years documenting Identity and Access Management (IAM), cybersecurity, or information security programs.Proven experience creating documentation for both technical and non-technical audiences.Experience supporting large-scale technology transformations and enterprise platforms.Strong understanding of Workforce Identity & Access Management principles.Exceptional written communication skills.Strong interviewing and requirements-gathering skills.Ability to simplify complex technical concepts into clear business language.Experience using modern documentation, knowledge management, and collaboration platforms.Familiarity with modern authentication and authorization concepts, including:SSOMFAPasswordless authenticationFederationIdentity lifecycle managementZero Trust principlesAccess governanceWorking knowledge of authentication standards and protocols such as:SAMLOAuthOpenID Connect (OIDC)SCIMFIDO2 / PasskeysKerberosFederation servicesUnderstanding of cybersecurity frameworks including NIST, ISO 27001, CIS Controls, and Zero Trust models.Preferred: 7 years of technical writing experience in related security fields, including any combination of the following: threat modeling, secure coding, identity management and authentication, security architecture, data science, machine learning, cryptography, system administration and network security, cloud computing, governance risk and complianceCertified Information Security Manager (CISM)Certified Information Systems Security Professional (CISSP)Certified in Risk and Information Systems Controls (CRISC)3+ years of hands-on experience working with an IAM platformsAirline Industry experienceFamiliarity with transportation sector specific regulatory and compliance requirementsExperience documenting Microsoft Entra, Duo, Okta, Ping Identity, ForgeRock, SailPoint, or similar identity platforms.Experience supporting identity governance, access certification, privileged access, or workforce MFA programs.Knowledge of compliance and regulatory frameworks such as SOX, PCI, GDPR, and privacy controls.Experience creating learning content and end-user adoption materials. Show more Show less Seniority level Mid-Senior level Employment type Contract Industries Airlines and Aviation

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Analytical Development Technical Writer

Cambrex • Remote
Linkedin (USA)

Direct message the job poster from Cambrex Rob Duncan Rob Duncan Talent Acquisition Leader | Candidate Experience Champion | Building High‑Performing Teams Through Exceptional Candidate Experience, Hiring Manager… Company InformationYou Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services.With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.Your Work Matters.At Cambrex, we strive to build a culture where all colleagues have the opportunity to:engage in work that matters to our customers and the patients they serve learn new skills and enjoy new experiences in an engaging and safe environmentstrengthen connections with coworkers and the communityWe’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!Your Future Matters.Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!Job OverviewThe AD Technical Writer will be responsible for consistently generating high quality technical documents, such as test procedures, protocols, and reports based on data collected by other members of the Analytical Development department that meet the needs of other departments, clients, and regulators. Compliance with SOPs, cGMP, ICH, and other regulatory guidelines is required to perform most job tasks.ResponsibilitiesDrafting and revising controlled documents such as test procedures, method evaluation protocols, reports, and SOPs while following established guidelines for correctness, completeness, clarity, and format. Coordinate the approvals of these documents through the use of software such as MasterControl and TrackWise. Compile and present data from multiple sources such as laboratory notebooks and various laboratory instrumentation software. Maintain open communication with members of AD, QC, and QA to ensure timely delivery of high quality documents to support evolving business needs. Continuously improve documentation systems to increase efficiency and compliance with cGMP and/or other regulatory requirements. All employees are required to adhere to EPA, DEA, FDA and cGMP regulations as they relate to the operation of the Company; and to adhere to all company safety rules and procedures. All employees are expected to report to work regularly and promptly. Other duties relating to departmental mission, not specifically detailed in this section may be assigned.Qualifications/SkillsAdvanced technical writing skills and the ability to communicate effectively with peers, department management, and cross-functional coworkers. Fluent in written English. Familiarity with compliance requirements within cGMP with an emphasis on method validation and reporting requirements preferred. Demonstrated excellence in advanced word processing using Microsoft Word. Demonstrated computer literacy, including spreadsheets, structural drawings, databases, and communication packages preferably in a Windows environment. Ability to work in a highly independent and self-directed work environment. Education, Experience & Licensing RequirementsBachelor’s degree in Chemistry or closely related field required. Minimum of 2 or more years of experience in a cGMP regulated laboratory environment highly preferred. Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law. Show more Show less Seniority level Entry level Employment type Full-time Industries Pharmaceutical Manufacturing

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Instructional Designer

Camping World • Remote
Linkedin (USA)

Camping World Holdings, Inc. is America's largest RV retailer, dedicated to making RVing fun and easy. With locations in 42 states, we offer a comprehensive range of RV products, services, and customer support.We are seeking an Instructional Designer to design and develop engaging learning experiences for employees. You will collaborate with stakeholders to assess learning needs, create training content, and implement modern instructional design strategies to enhance business performance. This role will be based in our Lincolnshire, IL office and will be hybrid (3 days a week in office and two days remote).ResponsibilitiesInstructional Design: Develop engaging training using ADDIE/SAM models across various formats (eLearning, ILT, VILT, webinars, and job aids). Content Development & Maintenance: Create, update, and improve training materials for accuracy and effectiveness. Project Management: Manage multiple learning projects, ensuring timely delivery and alignment with business goals. Collaboration & Communication: Work with stakeholders and SMEs to ensure training meets company needs. Data & Insights: Track training effectiveness and optimize content based on feedback and metrics. QualificationsBachelor's degree in Instructional Design, Education, Communications, or a related field (or equivalent experience). Proven experience designing and delivering impactful training programs that enhance learner engagement and business performance. Expertise in instructional design tools such as Articulate 360, PowerPoint, and Adobe Creative Cloud. Strong project management and organizational skills with the ability to prioritize multiple initiatives. Experience in media production, including video scripting, editing, and graphic design. Ability to influence and build trust across all levels of the organization. Strong analytical and problem-solving skills, using data to refine learning strategies. Adaptability and a proactive approach in a fast-paced, evolving environment. Excellent verbal and written communication skills, with the ability to present complex concepts in an engaging manner. Preferred QualificationsExperience designing training for sales teams or customer-facing roles. Knowledge of human-centered design and design-thinking methodologies. Familiarity with LMS administration and learning analytics. Additional Details5% travel required; Ability to lift up to 15 lbs. Full-time benefits include: medical, dental, vision, PTO, 401(k), and more. Camping World is an equal opportunity employer committed to diversity and inclusion. For more details, visit: www.mycampingworldbenefits.com.General Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.Pay Range$83,400.00-$127,900.00 AnnualIn addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws. Show more Show less Seniority level Entry level Employment type Full-time Industries Retail

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Technical Content Strategist

Optum • Remote
Linkedin (USA)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Technical Content Strategist position will be responsible for driving the overall content strategy for UnitedHealth Group's internal IT knowledge platform servicing over 52,000 engineers. This individual will interface with executive-level leadership, platform teams, product owners, distinguished engineers, and other stakeholders to craft and define the experience on the internal Healthcare Platform knowledge site. They will be responsible for analyzing existing structures and charting a roadmap to the new Unify structure. This individual should be a highly capable communicator able to broker agreements and collaboration across a broad range of constituents.You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Primary ResponsibilitiesDevelops and defines enterprise-wide content strategy for technical documentationLeads taxonomy, information architecture, and metadata standardsPartners with engineering and PM to set documentation prioritiesEstablishes governance, editorial guidelines, and long-term content roadmapYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications10+ years of experience in technical content development, content strategy, information architecture, or related fields5+ years of experience in leading content strategy for large-scale documentation or knowledge platforms5+ years of experience in collaborating with engineering, product management, UX, and executive stakeholders in a matrixed environment3+ years of experience in designing or governing enterprise‑scale taxonomy, metadata models, or content governance frameworks3+ years of experience with structured authoring methodologies (DITA, Markdown ecosystems, schema-based content, or similar)All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #GREEN Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Hospitals and Health Care

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