API Documentation & Developer Writer Jobs

AgileEngine is seeking a Senior Technical Writer to design and automate AI-driven software documentation for end users, developers, and system integrators. You will shape documentation architecture, build automation, and craft prompts to ensure scalable, high-quality outputs. In this fast-paced, cross-functional environment, you’ll collaborate with product and engineering teams, establish standards, and govern content quality across user guides, API docs, and release notes. J-18808-Ljbffr

AgileEngine LLC. is seeking a Senior Technical Writer to craft and automate AI-driven software docs for end users, developers, and system integrators. You will collaborate across product, engineering, and operations to design scalable documentation architectures and governance for auto-generated content. You will build prompt templates, ensure consistency across API references and guides, and measure impact with analytics. Strong bilingual communication and fast-paced collaboration are valued. …

AgileEngine, LLC. is seeking a Senior Technical Writer to design and automate AI-driven software documentation for end users, developers, and system integrators. You will craft clear content explaining APIs, data models, event streaming, and system architectures with a strong focus on user experience. Collaborating with product, engineering, and operations, you will establish standards, governance, and templates; build and refine prompts; and validate automation output to ensure consistent, J-1…

This is a remote position.The company aims to make blockchain technology more accessible by reducing complexity for users and developers, and to build a decentralized future where financial systems are open, transparent, and accessible to everyone. They operate within the NEAR intent protocol ecosystem and have built a framework for intent-based, automated crypto transactions that enables automated, cross-chain, and AI-driven financial transactions. They have created secure, decentralized liquidity layers via their Cross-Chain Automation technology that allows AI agents and smart contracts to interact seamlessly across various blockchain networks. They are looking for a Partner Engineer (DevRel) to join the team and support development and further maintenance of Near Intents. MISSIONSYou role will be to drive adoption, manage strategic partnerships, and engage with the developer ecosystem around NearIntents. This role blends hands-on engineering expertise with developer advocacy, requiring a deep technical understanding of the NEAR ecosystem and the ability to support developers across multiple channels. You will be the Point of Contact (PoC) for integrations, ensuring developers and users can easily leverage Near Intents in their applications. Integrations & Adoption Drive the adoption of Near Intents by working closely with partners and developers to integrate it into their applications. Work closely with developers to integrate Near Intents, solving technical challenges and optimizing implementations. Write high-quality technical documentation, tutorials, and example repositories; create technical resources (guides, tutorials, SDKs) to accelerate integrations. Debug and troubleshoot issues, providing direct engineering support to partners and ecosystem projects. Identify and address technical barriers, ensuring smooth implementation across various projects. Developer Support & Advocacy Serve as the primary Point of Contact (PoC) for partners and users, answering technical inquiries and troubleshooting issues. Actively support and engage with developers across Telegram, GitHub, Twitter, and forums to provide real-time assistance. Advocate for developer needs internally, ensuring Near Intents evolves in alignment with community feedback. Technical Expertise & Enablement Maintain a deep understanding of Near Intents and its underlying technology to effectively assist developers. Conduct workshops, AMAs, and office hours to educate and empower the community. Develop example use cases, reference implementations, and best practices to showcase the power of Near Intents. Ecosystem Engagement & Growth Collaborate with ecosystem projects, tooling providers, and infrastructure teams to expand the reach of Near Intents. Build relationships with key developers, fostering a strong technical community around Near Intents. Monitor adoption metrics and provide insights to continuously improve developer experience. Requirements Mandatory skills : Hands-on engineer experience with a strong background in software development, preferably in Web3, blockchain, or smart contract development. Strong TypeScript knowledge and experience Strong communication skills with the ability to explain complex technical concepts clearly. Comfortable supporting partners, developers and users across multiple channels, troubleshooting technical issues, and writing clear documentation. Passionate about building and nurturing developer ecosystems. Bonus skills :DevOps experience (GCP, Kubernetes) is a plus. Familiarity with infrastructure setup is desirable. Location / Timezones :The role is 100% remote with the following preferences European timezones strongly preferred Timezones with overlap 6+ hours a day Benefits Contract : Permanent role - Remote Europe or +6 hours timezones Salary : $120K-$140K base salary + tokens 2 years vesting / 1year cliff + 10% performance bonus Recruitment process : HR Introductory Call 1st Technical Interview 2nd Technical Interview Final Interview Originally posted on Himalayas

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role:Samsara’s Customer Education is looking for a creative Senior Instructional Designer. You’ll be part of an energetic team that will play a key role in Samsara’s growth and our customers’ long-term success. Opportunities and challenges include developing learning strategies to support our key customer personas and industries, innovating in AI-driven instructional development, contributing new ways for us to scale our process and our reach, and being a thought leader across Samsara. Learn more below!This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: The training you build helps customers use Samsara to keep drivers safe, get goods delivered on time, and keep critical operations running. When your content works, customers adopt faster, see value sooner, and keep their people safer on the road and on the job. You thrive on turning complexity into clarity: Our product is expanding quickly, and our customers range from fleet managers to frontline drivers to executives. You’ll take technical, fast-changing features and turn them into learning experiences that are clear, engaging, and effective for each audience. You’re a natural collaborator: You’ll partner with Customer Success, Product, Sales, and Implementation teams to understand what customers struggle with and build content that closes the gap. You’ll also work closely with a program manager who prioritizes the team’s quarterly roadmap, and you’re comfortable juggling multiple projects at once. You’re excited about how learning is built now: You like to experiment with new tools, AI-assisted authoring, and faster development models, and you’re energized by iterating quickly rather than perfecting slowly. You’ll help shape how our team scales content across on-demand courses, video, in-app learning, live sessions, and certifications. You are the architect of your own career: Our Customer Education team is still shaping its future, so you’ll have real autonomy and ownership. You’ll own the learning journey for a product area, starting with Safety, and can grow as the team and product portfolio grow. In this role, you will: Work with stakeholders across the company to define training requirements, learning goals and user needs for both customers and partners Craft and build learning & credentialing experiences in different formats (online learning, audio, video, in-app, etc.), working within the constraints of different templates and business requirements Leverage a wide range of tools (AI-based content authoring, multimedia) to develop content rapidly and iteratively Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling Solicit reviews from partners and SMEs, and review others’ content and assessments for effectiveness Own an assigned Samsara product area, by monitoring updates, maintaining its curriculum, and partnering with leadership on incoming requests Build product expertise through self-directed research, available AI tools, and targeted collaboration with SMEs to validate content Design and write engaging and effective assessments Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices Minimum requirements for the role: 3-5+ years learning design or instructional design experience in a software/Saas setting Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing) Ability to identify the best learning delivery formats (e.g., online learning, assessments, audio-based lessons) for a specific set of objectives Collaboration skills and teamwork Attention to design aesthetics and visual detail. Knowledge of legacy and emerging content development tools such as: , Articulate, Camtasia, Zoom, Clueso etc. An ideal candidate also has: Comfort working within an AI-driven content development process, including AI-assisted authoring, review, and iteration Experience developing in-app training or contextual product education The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $76,457.50—$115,650 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here. Originally posted on Himalayas

Job Summary:Provides advanced technical leadership for knowledge management, external visibility, and strategic engagement across large, complex, multi-country global health projects in global health security, emergency and outbreak response, HIV, tuberculosis, malaria, polio, maternal, newborn, and child health, and health systems strengthening. Sets strategic direction and oversees systems and approaches that facilitate knowledge sharing, collaboration, and cross-country learning. Leads the development of strategic messaging and high-quality technical products for donor, government, partner, and public audiences to communicate project achievements, innovations, evidence, and impact. Directs the planning and execution of webinars, conference sessions, technical events, and other dissemination activities. Ensures technical accuracy, consistency, and adherence to donor branding and marking requirements and organizational standards across products and platforms. Advises project and organizational leadership on approaches to capture, synthesize, and disseminate evidence, lessons learned, and best practices that strengthen program performance and promote the use of knowledge across projects. Provides technical guidance to staff and consultants and may oversee a technical area, team, or portfolio. Strong leadership, project management, writing and editing skills, attention to detail, and the ability to manage multiple priorities are essential; experience with social media, photography, graphic design, and visual communications is desirable. Technical Requirements:Provides advanced technical leadership in knowledge management, external visibility, and strategic engagement related to one or more of the following technical areas: global health security; outbreak and emergency response; HIV; tuberculosis; malaria; polio; maternal, newborn and child health and nutrition; and health systems strengthening. Advises senior technical and project leadership on strategies, systems, and approaches for identifying, synthesizing, and communicating evidence, lessons learned, best practices, and innovations. Project Design Implementation: Leads the design and implementation of knowledge management and external visibility strategies, work plans, and technical components for large, complex, multi-country projects. Oversees processes, tools, and approaches that promote knowledge sharing, collaboration, and cross-country learning across projects and technical areas. Directs the identification, documentation, synthesis, and dissemination of lessons learned, best practices, innovations, evidence, and project achievements. Leads the planning and execution of webinars, learning events, technical exchanges, conference sessions, and other knowledge-sharing and dissemination activities that support project and organizational objectives. Business Development and Client/Funder Support: Leads or contributes to the design of knowledge management, learning, external visibility, and dissemination components of proposals, budgets, and work plans. Provides technical input and strategic messaging for proposal development, client and funder meetings, presentations, and reports. Maintains collaborative relationships with donor and client organizations, relevant government agencies, bilateral organizations, and NGOs. Capacity Strengthening: Develops and implements activities to strengthen the knowledge management, technical communications, and external visibility capacity of country office staff and implementing partners. Provides technical guidance, coaching, and tools to support consistent quality and effective knowledge sharing across countries and projects. Staff Leadership and Training: May supervise team members, consultants, or other technical contributors; assigns work, monitors progress and quality, and supports professional development. Develops and implements training, guidance, and competency-strengthening activities and identifies strategies to address capacity gaps. Project/Program Reporting: Leads the development and quality review of digital and visual knowledge products, including social media content, photography, data visualization, graphic design, video, and multimedia materials, as needed. Synthesizes complex technical information and evidence from multiple sources into concise, strategic, audience-appropriate products for donors, partners, government stakeholders, project teams, and public audiences. Quality Assurance: Proactively identifies risks or challenges affecting deliverable quality, timeliness, or compliance and develops mitigation plans. Reviews and evaluates the effectiveness of knowledge management, dissemination, and external visibility approaches and recommends enhancements to systems and procedures. Applied Knowledge & Skills:Demonstrated expertise in synthesizing complex technical information, evidence, and lessons learned into clear, strategic, actionable messages and products tailored for technical, donor, program, government, partner, and public audiences. Knowledge of donor branding and marking requirements, organizational style standards, and quality assurance and clearance processes for technical and public-facing products. Strong leadership, project management, analytical, problem-solving, negotiation, and relationship-management skills. Excellent writing, editing, storytelling, content and message development, and verbal communication skills. Must be able to read, write, and speak fluent English. Proficiency in French is desired; proficiency in other languages is a plus. Education: **Master's Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Public Health, International Development, Social Sciences, or a related field. Project Management certification preferred. Experience: **Typically requires 12+ years of relevant experience in global health, international development, knowledge management, technical communications, organizational learning, or a related field. Demonstrated experience providing technical leadership for large, complex, multi-country projects or programs. Demonstrated experience leading the development and quality assurance of technical products, strategic messaging, knowledge-sharing activities, and external communications for donor, government, partner, or public audiences. Experience leading or contributing to business development efforts, including proposal design, writing, budgeting, or work planning. Relevant publications, presentations, reports, campaigns, tools, or multimedia products. Prior work experience in a non-governmental organization, government agency, or similar international development organization. Typical Physical Demands:Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs. Technology to be Used:Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Proficiency in Skills in Adobe Creative Suite, Canva, Sprout Social, Muck Rack, or other creative software/applications a plus. Travel Requirements:10% - 25% The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US-based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.US Based Hiring Salary Range: 120,000-160,000 annual USDInternational hiring ranges will differ based on locationThis job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email .FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. Please click here to continue searching FHI 360's Career Portal.Originally posted on Himalayas

Company Description OrcaRouter is an intelligent AI routing layer that automatically selects the most suitable model for every prompt from a catalog of over 200 models. By optimizing model choice in real time, OrcaRouter significantly reduces inference costs—often by up to 80%—while maintaining high performance. The platform offers one unified API, making it easier for teams to integrate and manage multiple AI models without added complexity. With zero markup and no vendor lock-in, OrcaRouter g…

API Technical Writer (Payments Domain) Location: Pittsburgh, PA – (Hybrid – 3 days onsite per week) Type: Long Term Contract Industry: Payments Domain JD: Key Responsibilities Develop and maintain detailed API specifications for RESTful APIs in payments domain Develop all associated artefacts including use cases API testing tools Postman collections Collaborate with engineering team product managers and QA teams to gather technical information and develop technical as well as functional documen…

Duration : 6 months Location : Bellevue, WA and Onsite 5 days/week Requirements 3 years of experience in software technical writing. Experience with structured documentation formats, including Markdown or HTML. Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task-based user guides, onboarding materials, FAQs, and release notes. Demonstrated technical writing proficiency through end-user guides or API documentation samples. Experience authoring in structured do…

Overview PNNL's Human Resources organization is comprised of over 100 committed professionals working to advance the interests of the lab and support scientific discovery and excellence. HR is engaged in a transformational journey to help PNNL meet its talent acquisition and retention goals through innovative benefits, compensation, learning, and workforce programs. Responsibilities The Senior Learning Experience Designer is an experienced member of the Learning and Talent Development organizat…

Pay Range: $60/hr. The pay rate may differ depending on your skills, education, experience, and other qualifications. Featured Benefits: • Medical Insurance in compliance with the ACA. • 401(k). • Sick leave in compliance with applicable state, federal, and local laws. Must Have: 5 years designing and creating digital training programs AI Articulate Storyline 360, Adobe Captivate, and SCORM Cloud capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5 developed…

As an Experience Design Vice President on the Chase Digital Assistant Team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and…

Description As an Experience Design Senior Associate on the Chase Digital Assistant Team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial service…

Description As an Experience Design Vice President on the Chase Digital Assistant Team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services …

Senior UX Writer and Content Designer, Android and Pixel Share Senior UX Writer and Content Designer, Android and Pixel _corporate_fare_ Google _place_ Mountain View, CA, USA; San Francisco, CA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share Senior UX Writer and Content Designer, Android and Pixel _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or co…

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate in Human Resources, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principl…

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION As the Content Design & Communications, Vice President for the Global Finance Technology organization at JP Morgan, you will play a key role in shaping communication strategies, developing impactful content, and analyzing insightful data. This position is part of the Chief of Staff Office and requires a proactive self-starter to help advance our objectives and foster a positi…

Zachery Piper Solutions is seeking a Technical Writer to support a high-visibility U.S. Coast Guard (USCG) prototype initiative. You will have the opportunity to join a rapidly growing, Service-Disabled Veteran Owned Small Business supporting both federal and commercial clients in a fully remote role. The Technical Writer will play a key role in ensuring all project deliverables are accessible to both technical and non-technical stakeholders and meet USCG documentation requirements. This positi…

What success looks like in this role: The Knowledge Manager is responsible for shaping how ECS captures, creates, organizes, validates, presents, and sustains knowledge. The role combines knowledge and content strategy, information architecture, learning enablement, SharePoint fluency, and AI knowledge readiness. The objective is not simply to administer repositories, but to make trusted knowledge easy for employees, clients, and AI solutions to understand, access, and use. This manager-level i…

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;"><strong>Who we are</strong></span></p> <p><span style="font-weight: 300; font-family: arial, helvetica, sans-serif;">Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.</span></p> <p><span style="font-weight: 300; font-family: arial, helvetica, sans-serif;">Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.</span></p></div><p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #00263e; background-color: transparent;"><strong>About the role:</strong></span></p> <p>Samsara’s Customer Education is looking for a creative Senior Instructional Designer. You’ll be part of an energetic team that will play a key role in Samsara’s growth and our customers’ long-term success. Opportunities and challenges include developing learning strategies to support our key customer personas and industries, innovating in AI-driven instructional development, contributing new ways for us to scale our process and our reach, and being a thought leader across Samsara. Learn more below!</p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>This is a remote position open to candidates residing in the US </strong><strong><u>except </u></strong><strong>the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. </strong></p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"> </p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #000000; background-color: transparent;"><strong>You should apply if:</strong></span></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li><strong>You want to impact the industries that run our world:</strong> The training you build helps customers use Samsara to keep drivers safe, get goods delivered on time, and keep critical operations running. When your content works, customers adopt faster, see value sooner, and keep their people safer on the road and on the job.</li> <li><strong>You thrive on turning complexity into clarity:</strong> Our product is expanding quickly, and our customers range from fleet managers to frontline drivers to executives. You’ll take technical, fast-changing features and turn them into learning experiences that are clear, engaging, and effective for each audience.</li> <li><strong>You’re a natural collaborator:</strong> You’ll partner with Customer Success, Product, Sales, and Implementation teams to understand what customers struggle with and build content that closes the gap. You’ll also work closely with a program manager who prioritizes the team’s quarterly roadmap, and you’re comfortable juggling multiple projects at once.</li> <li><strong>You’re excited about how learning is built now:</strong> You like to experiment with new tools, AI-assisted authoring, and faster development models, and you’re energized by iterating quickly rather than perfecting slowly. You’ll help shape how our team scales content across on-demand courses, video, in-app learning, live sessions, and certifications.</li> <li><strong>You are the architect of your own career:</strong> Our Customer Education team is still shaping its future, so you’ll have real autonomy and ownership. You’ll own the learning journey for a product area, starting with Safety, and can grow as the team and product portfolio grow.</li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #00263e; background-color: transparent;"><strong>In this role, you will:</strong></span><span style="color: #cc0000; background-color: transparent;"> </span></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li>Work with stakeholders across the company to define training requirements, learning goals and user needs for both customers and partners</li> <li>Craft and build learning & credentialing experiences in different formats (online learning, audio, video, in-app, etc.), working within the constraints of different templates and business requirements</li> <li>Leverage a wide range of tools (AI-based content authoring, multimedia) to develop content rapidly and iteratively</li> <li>Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling</li> <li>Solicit reviews from partners and SMEs, and review others’ content and assessments for effectiveness</li> <li>Own an assigned Samsara product area, by monitoring updates, maintaining its curriculum, and partnering with leadership on incoming requests</li> <li>Build product expertise through self-directed research, available AI tools, and targeted collaboration with SMEs to validate content</li> <li>Design and write engaging and effective assessments</li> <li>Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices</li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #00263e; background-color: transparent;"><strong>Minimum requirements for the role:</strong></span></p> <ul> <li>3-5+ years learning design or instructional design experience in a software/Saas setting</li> <li>Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging</li> <li>Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing)</li> <li>Ability to identify the best learning delivery formats (e.g., online learning, assessments, audio-based lessons) for a specific set of objectives</li> <li>Collaboration skills and teamwork</li> <li>Attention to design aesthetics and visual detail.</li> <li>Knowledge of legacy and emerging content development tools such as: <a href="http://parta.io">Parta.io</a>, Articulate, Camtasia, Zoom, Clueso etc.</li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #00263e; background-color: transparent;"><strong>An ideal candidate also has:</strong></span></p> <ul> <li>Comfort working within an AI-driven content development process, including AI-assisted authoring, review, and iteration</li> <li>Experience developing in-app training or contextual product education</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;">The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.</span></p> <p><span style="font-size: 16px;">The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.</span></p></div><div class="title">Annual Base Salary</div><div class="pay-range"><span>$76,457.50</span><span class="divider">—</span><span>$115,650 USD</span></div></div></div><div class="content-conclusion"><p><strong>Total Rewards</strong></p> <p>At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why <a href="https://www.samsara.com/company/careers/benefits">our rewards</a> are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.</p> <p>Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.</p> <p><strong>Flexible Working </strong></p> <p><span style="font-weight: 400;">At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.</span></p> <p><strong>Belonging at Samsara</strong></p> <p>At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.</p> <p><strong>Accommodations </strong></p> <p>Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email <a href="mailto:accessibleinterviewing@samsara.com">accessibleinterviewing@samsara.com</a> or <a href="https://forms.gle/DrM6DFQUiSgfPtCVA">click here</a> if you require any reasonable accommodations throughout the recruiting process.</p> <p><strong>Our Commitment to Authenticity</strong></p> <p>We use <a href="https://hiretofu.com/privacyPolicy">Tofu</a>, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s <a href="https://www.samsara.com/legal/candidate-privacy-notice">Candidate Privacy Notice</a> for more information.</p> <p><strong>Fraudulent Employment Offers</strong></p> <p>Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our <a href="https://samsara.com/blog/avoiding-fake-job-offers">blog post here</a>.</p></div>