API Documentation & Developer Writer Jobs

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management.You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners  to adopt, integrate, and deploy our solutions successfully.If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! Location: Bengaluru, Karnataka, IndiaWork Mode: Hybrid (2 days Onsite per week)Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you’ll be doingDesign, develop, edit, and deliver accurate and effective developer documentation for Okta products.Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.Follow our documentation guidelines to produce high quality documentation.Prioritize projects when working with multiple engineering teams.Collaborate with developers to review API documentation.Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance. What you’ll bring to the roleMinimum 4 years relevant experience writing documentation for Cloud or Enterprise products.Bachelor’s degree or certificate in Technical Writing is preferred.Self-starter who thrives in a fast-paced environment.Excellent written and verbal communication skills.Experience writing SDK, CLI, or developer tools documentation.Experience writing developer documentation and release notes.Experience with Markdown, Visual Studio Code, Acrolinx, and source code control tools such as Git and GitHub.Familiarity working with Jira and Confluence.Good collaboration skills with the writers and cross-functional teams. And extra credit if you have experience in any of the following!Strong ability to understand the application of security products in the real world and produce use case-based content.Knowledge of Okta or similar identity and access management solutions.Experience with DITA, OpenAPI, and any API management and publishing platform.Experience working in an Agile environment.Education:A Bachelor’s degree in Engineering, Information Systems, Technical Communications, or a related technical field.#P22406 The Okta ExperienceSupporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + CommunityWe are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security

Meet our technical writersRead more about our technical writing solutionsBeing eager to learn, having strong linguistic knowledge and an interest in technology are qualities that lie at the heart of our technical writing team. The combination of the varied assignments and customers with the different skill sets and backgrounds of our technical writers makes every day a great learning opportunity.VeraStergiPeter VGerdMichaela CSebastiaanDominikaErikMartinaVeraStergiPeter VGerdMichaela CSebastiaanDominikaErikMartinaVeraStergi Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Information Services

Join our TeamAbout This OpportunityJoin Ericsson and help solve complex infrastructure challenges that power global connectivity. We're seeking a Level 2 Unix/Linux Systems Specialist to lead technical operations, manage customer-facing support, and coordinate offshore teams. You'll ensure production systems meet Service Level Agreements while working with industry-leading technologies across Solaris, Linux, and cloud platforms.What You Will DoLead technical coordination on customer sites and oversee offshore teams to maintain system performance and stabilityProvide advanced technical support for Solaris, HP-UX, Red Hat Linux, high-availability clusters, and disaster recovery solutionsParticipate in customer projects involving Red Hat, Oracle, Dell, HP, and other enterprise technologiesAdvise on system integration, architecture, and solutions; support customer presentations and documentationManage customer technical requests independently and provide regular progress updatesHandle critical incidents, outages, and disaster recovery scenarios from inception to resolutionTroubleshoot operating systems, restore systems after failures, and plan recovery strategiesCoordinate with design teams, Level 3 support, and vendors to resolve complex technical issuesDevelop and implement automation using Ansible and Infrastructure-as-Code toolsMaintain system configurations, plan changes, and follow ITIL best practicesYou Will Bring8+ years of experience in infrastructure, NFV, SDN, or cloud environmentsHands-on expertise managing Solaris 10/11 systems, including recovery proceduresExperience with SPARC/Oracle hardware, LDOM, Zones, Oracle VM, and Sun Cluster technologiesProficiency with storage systems (ZFS, UFS, QFS) and enterprise storage solutionsStrong knowledge of Red Hat Enterprise Linux (RHEL 6/7/8/9), HP-UX, and clustering solutionsAbility to work independently with customers and manage technical requestsExperience with ITIL processes and incident managementUnderstanding of virtualization, automation concepts, and monitoring toolsDegree in Computer Science or related field (or equivalent experience)Willingness to learn continuously with minimal supervisionWhy join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: United Arab Emirates (AE) || DubaiReq ID: 788281 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Other Industries Telecommunications

About Tin CanTin Can is the Wi-Fi landline that's bringing real, voice-to-voice conversation back to kids during the no-smartphone years. No games, no texts, no doomscrolling—just a cord to twirl and a friend on the other end. We're building the brand for parents who want to give their kids independence and connection without handing them a glowing rectangle of infinite scroll. It's a good mission. It also means somebody has to write "please hold" in a way that's actually delightful—and that somebody could be you.We're hiring a contract Brand & Product Copywriter to find the words for all of it: the four words on a box that make a kid beg for one, the naming session that turns "the clear one" into something people actually say out loud, the email that gets a parent to hit buy, the FAQ that talks a worried parent off the ledge at 11pm without sounding like a terms-of-service document had a baby.What You'll DoYou’ll be writing for basically every surface we've got—packaging, web, email/lifecycle flows, social captions, and in-app/product copy. You’ll be successful if you can adapt our weird (compliment) tone of voice in unexpected places. These small moments of delight are what makes us great.You’ll be the champion and coach of the Tin Can voice. Playful, nostalgic, a little irreverent, rarely saccharine. You are the storyteller across every format and every audience (kids and the design-aware adults making the purchase)You’ll partner closely with brand and product to support campaigns, make processes digestible (and fun) and make everything from website to app copy a moment for the brand that drives results.Own the copy for the moments that actually move the needle — subscriber flows, promos, seasonal pushes—funny enough to enjoy, sharp enough to convert.Give and take sharp creative feedback in a fast-moving, founder-led environment.Continue to establish the guardrails (voice guidelines, tone docs, naming frameworks) so the brand still sounds like itself when there are ten times as many products and zero of us reviewing every line.What We're Looking For6+ years writing copy, with real reps in both brand/campaign work and the less glamorous but very important direct-response/lifecycle stuffA portfolio that shows real range — you can write something funny and light for a kid, and something clear and reassuring for a parent, sometimes in the same pieceComfort with product and packaging copy specifically: you know how to make five words on a box do a lot of work and storytelling on web vs email vs social fell platform-naturalExperience writing for a dual-audience brand (parents, the purchaser, kids, the user)Sharp editorial instincts—you know the difference between "cute" and "clever," and you default to the latterA track record of writing in an established brand voice without losing your own point of viewComfort in a startup/founder-led environment: fast iteration, direct feedback, few layers between you and the decisionNice to haveExperience naming products or brands, or genuine enthusiasm for itBackground in consumer products that hinge on humorFamiliarity with lifecycle/CRM copywriting (email, SMS, app push)Why Tin CanYou'd be helping write the voice of a brand trying to give kids something real back — plus you get to put "made a landline cool again" on your resume. If you love the puzzle of "how do I say this so a 7-year-old and their parent both nod along," this is your can.What You'll DoYou’ll be writing for basically every surface we've got—packaging, web, email/lifecycle flows, social captions, and in-app/product copy. You’ll be successful if you can adapt our weird (compliment) tone of voice in unexpected places. These small moments of delight are what makes us great.You’ll be the champion and coach of the Tin Can voice. Playful, nostalgic, a little irreverent, rarely saccharine. You are the storyteller across every format and every audience (kids and the design-aware adults making the purchase)You’ll partner closely with brand and product to support campaigns, make processes digestible (and fun) and make everything from website to app copy a moment for the brand that drives results.Own the copy for the moments that actually move the needle — subscriber flows, promos, seasonal pushes—funny enough to enjoy, sharp enough to convert.Give and take sharp creative feedback in a fast-moving, founder-led environment.Continue to establish the guardrails (voice guidelines, tone docs, naming frameworks) so the brand still sounds like itself when there are ten times as many products and zero of us reviewing every line.What We're Looking For6+ years writing copy, with real reps in both brand/campaign work and the less glamorous but very important direct-response/lifecycle stuffA portfolio that shows real range — you can write something funny and light for a kid, and something clear and reassuring for a parent, sometimes in the same pieceComfort with product and packaging copy specifically: you know how to make five words on a box do a lot of work and storytelling on web vs email vs social fell platform-naturalExperience writing for a dual-audience brand (parents, the purchaser, kids, the user)Sharp editorial instincts—you know the difference between "cute" and "clever," and you default to the latterA track record of writing in an established brand voice without losing your own point of viewComfort in a startup/founder-led environment: fast iteration, direct feedback, few layers between you and the decisionNice to haveExperience naming products or brands, or genuine enthusiasm for itBackground in consumer products that hinge on humorFamiliarity with lifecycle/CRM copywriting (email, SMS, app push)Why Tin CanYou'd be helping write the voice of a brand trying to give kids something real back — plus you get to put "made a landline cool again" on your resume. If you love the puzzle of "how do I say this so a 7-year-old and their parent both nod along," this is your can. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries Venture Capital and Private Equity Principals

Direct message the job poster from TENIOS GmbH Marite Moora Marite Moora HR Director#People#Culture#Digitalizationz#Transformation Über das UnternehmenWir suchen jemanden, der Voice-AI-Agentenprojekte von Anfang bis Ende verantwortet: vom Verständnis des Kundenprozesses über den Aufbau des Agenten auf unserer No-Code-Plattform bis hin zur Sicherstellung, dass er im Live-Betrieb echte Geschäftsziele erreicht. Du arbeitest mit deutschsprachigen und internationalen englischsprachigen Kunden – als Beraterin, Builderin und Analystin in einer Rolle.Über die RolleVor dem Launch (Neukunden)Discovery-Gespräche mit neuen Kunden in DACH und internationalen Märkten führenContact-Center-Prozess verstehen und Automatisierungspotenzial erkennenAnforderungen aufnehmen und in eine konkrete Spezifikation überführenProzessdiagramm und Ziel-Call-Flow erstellenBusiness-Prozessdokumentation und kundenseitige Beschreibung des Agenten verfassenDiscovery-Fragenkatalog und Follow-ups vorbereitenErgebnisse, Optionen und Vorschläge beim Kunden präsentieren BuildVoice-AI-Agenten auf unserer No-Code-Plattform bauen und iterierenIntegrationen mit CRM/APIs des Kunden und komplexe Logik zusammen mit unserem Integrations- und Entwicklungsteam konfigurierenAgenten testen, Testanrufe durchführen, Wortlaut und Logik nachschärfen Nach dem LaunchBusiness-KPIs überwachen: Conversion-Rate, Anrufdauer, Zielerreichung, EskalationsrateAgenten-Flows als Funnels analysieren und Abbruchpunkte identifizierenMit Anrufaufzeichnungen und Transkripten arbeiten, um reales Anruferverhalten zu verstehenKonkrete Änderungen vorschlagen und deren Umsetzung vorantreibenPOC- und Produktionsprojekte begleiten, damit KPI-Zusagen eingehalten werden QualifikationenMust-haveDeutsch auf C2-Niveau und Englisch stark genug, um Kundentermine eigenständig zu führen – beide Sprachen sind in dieser Rolle kundenseitig im EinsatzPraktische Erfahrung im eigenständigen Aufbau von No-Code/Low-Code-Lösungen – Bots, Automatisierungen, Flows. Nicht die Steuerung von jemandem, der es bautErfahrung in der Anforderungsaufnahme bei Business-Kunden und deren Überführung in eine SpezifikationSicherer Umgang mit Daten: Kennzahlen, Funnels, Vorher-Nachher-Vergleiche, praxisnahe SchlussfolgerungenDirekte Kundenerfahrung – du sprichst selbst mit KundenHands-on-Mentalität: Problem erkennen, Änderung vorschlagen, bis zur Umsetzung begleiten Nice-to-haveErfahrung mit Voice-AI-Agenten, Chatbots oder Contact-Center-AutomatisierungVerständnis konversationeller Logik (Intents, Fallbacks, Routing)BI-Tools (Metabase, Power BI, Tableau)Erfahrung mit Anrufaufzeichnungen oder GesprächstranskriptenHintergrund in Telekommunikation oder Contact-Center Wichtig zu wissenHands-on, aber nicht allein: Design und Aufbau des Agenten liegen bei dir – für komplexe Integrationen und Plattformarbeit steht dir unser Integrations- und Entwicklungsteam zur SeiteDu verantwortest den Kunden end-to-end – vom ersten Discovery-Call bis zu den Post-Launch-KPIsDaten sind unvollständig und teils unstrukturiert – das ist normal: praktikable Entscheidungen zählen mehr als perfekte AnalyseErfolg wird an funktionierenden Agenten gemessen, die Geschäftsziele erreichen – nicht an der Anzahl der DokumenteDu übernimmst bestehende deutsche und internationale Kunden – die ersten Monate beinhalten laufende ProjekteZwei kundenseitige Sprachen bedeuten echtes Umschalten: ein deutscher Discovery-Call am Vormittag, ein englischer nach dem Mittagessen ist normal Das bieten wirBruttojahresgehalt zwischen 52.000 und 70.000 Euro, je nach Erfahrung.Hybrides Arbeitsmodell mit Standort in Köln.Ein internationales B2B-Technologieumfeld: Zusammenarbeit mit Kunden aus verschiedenen europäischen Märkten in einem schnell wachsenden Technologieunternehmen.Schwerpunkt auf künstlicher Intelligenz und Technologie: tägliche Arbeit mit modernsten KI-Lösungen und digitalen Tools.Ein einflussreiches Team: ein internationales, hochproduktives Team mit schnellen Entscheidungsprozessen und spürbarem Einfluss auf das Wachstum des Unternehmens. Klingt das nach dir?Schicke uns deinen Lebenslauf und ein paar Zeilen, warum diese Rolle zu dir passt. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting and Customer Service Industries Technology, Information and Media

Direct message the job poster from SimoTech Kathleen D. Kathleen D. Senior Talent Acquisition Specialist at SimoTech I Hiring Specialists in Life Science Automation and GMP IT Services About SimoTechSimoTech provides manufacturing automation and IT systems engineering, project management and validation services. We partner with life sciences companies to design, build, operate and optimise critical process automation systems that deliver fast track project delivery, operational efficiency, improve manufacturing agility and achieve regulatory compliance.Why SimoTechWhat is it like to work at SimoTech? With a strong collaborative teamwork culture based on respect, trust and excellence, we play a critical partnering role to our clients’ life-changing supply of products to patients. In return, there is excellent salary, benefits, career progression, educational support and much more. Technical Writer 1710SimoTech is seeking a Technical Writer to support a warehouse digitisation initiative for our biopharma client in Co. Cork.In this role, you will support the transition of warehouse operations from paper-based processes to digital systems. You will create and update compliant documentation, support CSV testing activities, and help ensure all digital workflows meet GxP, data integrity, and regulatory requirements. This is a hands-on role combining technical writing, validation support, and process improvement as part of a wider digital transformation programme.Key ResponsibilitiesSupport CSV testing activities for new warehouse digital systems, including IQ, OQ, PQ, and User Acceptance Testing, ensuring proper documentation of protocols, scripts, and test results.Create, review, and maintain controlled documents to support the transition from paper-based to digital workflows.Develop and standardise new digital SOPs, work instructions, and job aids to replace existing manual processes.Collaborate with IT, Quality, Engineering, and Operations teams to capture and translate paper-based workflows into validated digital procedures.Provide documentation support for change controls, deviations, CAPAs, and lifecycle records related to system implementations.Ensure adherence to IT compliance activities, including audit trail reviews, periodic reviews, and lifecycle documentation for new systems.Support audit readiness activities and assist SMEs during internal and external audits.Communicate process and procedural changes effectively to operational teams and assist in preparing training materials for rollout readiness.Monitor compliance and validation deliverables, reporting progress, risks, and gaps during the digitisation initiative.Key Requirements Bachelor’s degree in Science, Engineering, IT, or a related technical discipline.Demonstrated expertise in technical writing and controlled documentation, including SOP development and validation documentation.Demonstrated understanding of Computer System Validation (CSV) testing within a regulated pharmaceutical or GMP environment.Understanding of GxP, 21 CFR Part 11, and data integrity requirements for computerized systems.Experience supporting IT compliance, quality systems, or regulated manufacturing environments.Familiarity with warehouse digitization projects or system implementations (experience with platforms like SAP, Tulip, MES, or WMS is desirable).Strong interpersonal and communication skills with the ability to translate complex processes into clear, concise documents.What SimoTech Can OfferRole provides a high degree of autonomy to allow the successful candidate to reach their full potential.Develop new skills and enhance technical ability by working with innovative technologies in a multi-disciplined environment.Opportunity to work with large corporate clients on exciting capital projects. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering Industries Pharmaceutical Manufacturing

Job DescriptionSigmatech is seeking a highly qualified Knowledge Manager to support the 3rd Test and Evaluation Squadron (3 TES) at Schriever SFB, CO, a critical unit under Space Training and Readiness Command (STARCOM).This position is responsible for managing and administering the processes, tools, and secure systems that enable 3 TES to identify, document, and access its vital intellectual capital, operational test data, and information content.This role directly supports USSF mission readiness by ensuring that space systems operational test knowledge, tactics, techniques, and procedures (TTPs), and critical lessons learned are securely captured, structured, and made accessible to squadron personnel. The selected candidate will ensure complete alignment with United States Space Force (USSF) Knowledge Management Instructions (SPFIs) and strict cybersecurity/information assurance requirements.Primary ResponsibilitiesStrategic Frameworks: Develop, implement, and maintain a structured knowledge management framework for the squadron, incorporating governance, ownership, review, and adoption processes.TTP & Lessons Learned Capture: Capture, document, and organize critical space systems operational test knowledge, Tactics, Techniques, and Procedures (TTPs), Standard Operating Procedures (SOPs), and test lessons learned to streamline processes and optimize squadron decision-making.Compliance & Records Management: Ensure strict compliance with USSF, Space Training and Readiness Command (STARCOM), and Department of War (DoW) records management policies, cybersecurity, and information assurance directives.Secure Portal Administration: Manage and optimize secure knowledge base platforms and collaboration sites (e.g., SharePoint Online, Intellink, and wiki-based tools), ensuring they are structured, searchable, and compliant across multiple classification domains (NIPR, SIPR, JWICS).Cross-Functional Collaboration: Partner with squadron leadership, test directors, engineers, and support personnel to identify operational knowledge gaps and deploy scalable technical solutions.Training & Onboarding: Train, guide, and support squadron personnel on the utilization of knowledge management systems and information lifecycle best practices.Metrics & Analytics: Establish and monitor adoption metrics, user behavior, and database health to drive continuous improvement of the squadron's knowledge sharing tools.Required ExperienceEducation & Experience: Bachelor's degree in Information Management, Knowledge Management, Computer Science, or a related technical field with 8+ years of progressive experience supporting military operations, defense engineering, or government space programs. (Additional direct military experience or relevant certifications may substitute for a degree).Security Clearance: US Citizenship is required. Candidates must currently possess an active Top Secret clearance with SCI eligibility (TS/SCI).Cybersecurity Compliance (DoD 8140/8570)Must possess an active CompTIA Security+ CE certification (or equivalent DoD 8570 IAT Level II / IAM Level I baseline certification) to obtain administrative-level privileges on squadron systems and networks.Defense Environment Experience: Proven track record managing enterprise collaboration platforms, document repositories, and technical libraries within a complex military test, evaluation, or space operations environment.Deep expertise with collaboration tools (e.g., SharePoint/SharePoint Online, Confluence, Jira).Familiarity with DoD365-Sec or USSF Cloud Hybrid Enterprise Services (CHPS) environments.Strong understanding of metadata tagging, taxonomy creation, and access-control methodologies.Cybersecurity & Compliance: Demonstrated knowledge of DoD Cyber Workforce Framework (DCWF) requirements, and a solid understanding of Risk Management Framework (RMF) security controls for information dissemination.Analytical Skills: Ability to analyze structured and unstructured data, search trends, and platform metrics to continuously optimize information accessibility.Communication: Outstanding verbal and written communication skills, with a proven ability to translate complex technical concepts into user-friendly guides, SOPs, and training modules for squadron personnel.Operational Agility: Ability to thrive in a high-tempo, mission-critical space test and evaluation environment; willingness to travel as required to support squadron mission partners.In compliance with Colorado's Equal Pay for Equal Work Act the salary for this position is $110,000 - $130,000; however, Sigmatech considers several factors when extending an offer, including but not limited to, experience, education/training, key skills, location and often contractual requirements.Sigmatech is an EEO employer, including veterans and individuals with disabilities.Keyword: Information strategy, organizational knowledge, innovation, intellectual capital Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing

Job OverviewPenFed is hiring a (Hybrid) Manager, Knowledge & AI Service at our Tysons, Virginia; Omaha, Nebraska; Eugene, Oregon or San Antonio, Texas location. The primary purposes of this job are to lead the strategy, governance, design, and continuous development of PenFed's operational knowledge program, public help portal, and AI-enabled support experiences. This role is responsible for ensuring knowledge content, information architecture, and supporting processes enable high-quality service across agent, member, and employee channels, while overseeing adoption, optimization, and business readiness for emerging AI tools agent-assist capabilities.ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.Lead the roadmap, governance, and continuous improvement of AI-enabled knowledge and digital service tools, including chatbot services and agent-assist capabilities, to improve service effectiveness, containment, and user experience. Use Knowledge Management and Knowledge-Centered Service (KCS) concepts to define and evolve PenFed's knowledge strategy, standards, governance, and content lifecycle for internal, external, and AI-assisted service experiences.Design, execute, and manage scalable KM and AI-support solutions, including content optimization, reporting, process automation, and feedback loops that identify knowledge gaps, improve answer quality, and support ongoing platform enhancement.Manage and develop team members, ensuring continued delivery of content to multiple PenFed platforms and channels for internal and external users.Coordinate with business unit stakeholders, project teams, training, compliance, risk, and technology partners to define content requirements, support AI tool rollout and readiness, and provide recommendations for new product launches, system enhancements, and service experience changes.Maintain knowledge of current digital service, knowledge management, and AI industry trends, standards, and governance practices, translating them into practical recommendations for PenFed operations.Manage division policy and procedure revision process.Performs regular team member onboarding, coaching, scheduling, evaluation, corrective action, and career development. Work with internal and external clients to address technical, operational, and programmatic issues affecting knowledge, digital service, and AI platforms, including testing, content readiness, prompt and response quality, and platform performance.Mentor and coach employees while documenting and providing actionable feedback on individual performance.Assist with maintaining PenFed's compliance with all applicable federal, state, and local laws, regulations, and ordinances by abiding by PenFed compliance program and all policies, procedures, rules, and regulations.QualificationsEquivalent combination of education and experience is considered.Bachelor's Degree in a related field preferred.Minimum of two (2) to three (3) years of experience in a supervisory role required.Minimum of six (6) to seven (7) years of content management system experience required. Minimum of 2-3 years of technical writing experience preferred. Minimum of one (1) year of experience with AI-enabled platforms, agent-assist tools, or conversational AI solutions preferred.Practical experience with Knowledge Management concepts is required.Expertise in Natural Language Processing, conversational AI, prompt design, search optimization, or related AI knowledge retrieval concepts preferred.Exceptional written communication skills.Strong oral communication skills.Experience in a Salesforce environment is preferred.Strong analytical, interpersonal, and decision-making skills.Technical proficiency in standard business computer operations.Knowledge of financial institution structure, products, policies, and procedures preferred.Experience using A.I. tools preferred.Supervisory ResponsibilityThis position will supervise employees.Licenses and CertificationsThere Are No Additional Licenses And/or Certifications Required.Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*TravelAbility to travel to various worksites may be required.Pay TransparencyThe anticipated starting salary range for this role is $69,000.00 - $140,362.00.This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.This position is eligible for an individual performance based annual bonus.BenefitsAt PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.Our PurposeHelping members achieve their dreams since 1935. Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at Careers@PenFed.org . Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Financial Services

Description Duties Description Under the direction of a Training Specialist 2, the Training Specialist 1 will plan and/or assist to organize, develop, conduct, and evaluate training and development programs to improve performance of agency operations. The Training Specialist 1 will focus on developing a mindset that embraces training development activities into all aspects of employee development.Duties Include But Are Not Limited To Serve as a primary administrator of the Statewide Learning Management System (SLMS). Assess training needs by reviewing agency programs and discussing training needs/requirements with program managers and staff. Develop training plans and curriculum to meet identified needs by determining course content, then creating the necessary training materials and job aids. Present training courses in a classroom & virtual settings using selected audiovisual teaching aids and developed training materials. Evaluate training through feedback received from questionnaires, supervisory evaluations, and review of work reports. Analyze data, trends, and identify and recommend new or expanded training programs to supervisors to improve employee performance. Provide technical assistance related to developing and updating training policies and manuals. Facilitate training workgroups and teams, while providing a variety of exercises and activities. Work with others in a collaborative work environment with various projects, such as the Mentorship Program, Orientation and Supervisor Training Programs. Other duties as assigned.Qualifications Minimum Qualifications To be eligible for the Training Specialist 1, G-18 position or the Training Specialist Trainee 1/2, G-NS position, you must meet one of the following conditions as detailed below:NY HELPS*:For Training Specialist 1, G-18: Six years of experience developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out the mission.For Training Specialist Trainee 2, G-NS (Equated to G-16): Five years of experience developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out the mission.For Training Specialist Trainee 1, G-NS (Equated to G-14): Four years of experience developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out the mission.Substitution: An associate's degree may substitute for two years of specialized experience; a bachelor’s degree may substitute for four years of specialized experience; a master’s degree may substitute for five years of specialized experience; and a doctorate may substitute for six years of specialized experience.Advanced NY HELPS placement for this title may be possible with proof of professional experience relating to the title being posted and can be discussed at time of interview.TransferOne year of permanent, contingent-permanent, or 55b/c service allocated to a G-11 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law or currently serving in the title and eligible for reassignment.ReinstatementIf you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law, if it is in the best interest of the agency. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission. All reinstatements must serve a mandatory 52-week probation period.55b/c AppointmentThis position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Additional CommentsHours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.There are many benefits to working for the DMV! Including:Paid LeavePaid HolidaysPensionHealth InsuranceDental & Vision CoverageFlex SpendingVoluntary 457B Retirement Saving ProgramHealth Care Spending AccountTuition Assistance ProgramsPublic Service Loan Forgiveness ProgramTransportation Savings ProgramEmployee Assistance ProgramsFor additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact ReasonableAccommodations@dmv.ny.govDMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve. Show more Show less Seniority level Internship Employment type Full-time Job function General Business Industries Government Administration

SummaryMediaNews Group, publisher of The Denver Post, San Jose Mercury News, Orange County Register, and more than 70 other daily newspapers and associated websites, is seeking a Senior Content Strategist to join its corporate editorial team. The Senior Content Strategist will lead a nimble team of editor-producers responsible for coordinating and sharing news and features between our publications and companies. The right candidate has strong news judgment as well as the technical skills needed to navigate a content management system. In addition to working with MNG’s publications, you will also work closely with colleagues at Tribune Publishing, which includes the Chicago Tribune, Orlando Sentinel, and other prestigious publications.While this is a remote role, candidates must reside in CO, FL, MA, MN, OH, PA, or TXWhat You Will DoIdentify trending content as it is posted across our network of sites to maximize audience reach by syndicating to relevant sites and channelsUse deep knowledge of newsroom production cadences to surface high-potential stories that haven't yet reached their peak, ensuring quality journalism gets the visibility it deservesCommunicate and engage with digital leads about those hidden gemsEdit and refine syndicated posts for clarity, accuracy, and tone, maintaining high standards as content moves between local and wire formatsMonitor and respond quickly to real-time breaking news, ensuring the network has prompt, accurate, and well-packaged updatesManage workflows for team and publication productionCraft expert-level headlines and metadata that strike the perfect balance between SEO best practices and social media engagementCollaborate with and serve as a bridge between MNG and Tribune journalists, coordinating collaborative coverage for major initiatives and special projectsRepresent newsrooms on joint projects with circulation, advertising, and product teamsPartner with product and technical teams to evaluate, test, and implement the best CMS tools and workflows for shared contentProactively source and manage third-party content vendors to diversify the network’s offerings and fill niche content needsDeep-dive into analytics to provide actionable feedback to newsrooms on story performance, audience trends, and content gapsSupervise three full-time Content StrategistsWhat You Will BringWhile management experience is a plus, you must demonstrate the ability to lead projects, mentor peers, and work side-by-side with stakeholdersProven experience in a high-pressure daily newsroom or online news outletDeep familiarity with a variety of social media platforms and Content Management Systems (CMS) is required. Experience with WordPress is a plusProficiency in Google Analytics and/or real-time analytics platforms is requiredMultitasking and organizational skills are keyA strong background in news writing and copy editing, including Associated Press style guidelines and ethicsComfort working with remote teams and digital collaboration toolsThe ability to handle deadlines and work as a team playerBachelor's degree in journalism, communication, marketing, or equivalent experienceBenefits And CompensationThe salary is $95,000. Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information: www.mymedianewsgroup.comWho We AreAt MediaNews Group, our employees are our greatest asset. MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions. Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com.“4x Built In Best Places to Work Winner - 2023-2026” EEO StatementWe are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.How To ApplyPlease submit an online application along with your resume for this position hereClosing DateContinuous recruitment until the position is filledConditions Of EmploymentA full pre-employment background check will be conducted as part of the selection process. Must be willing to submit and pass the necessary required checks Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Book and Periodical Publishing

DescriptionWant to transform how Alexa+ makes life easier and more enjoyable? The Alexa+ Devices & Services Design Group is seeking a Senior Conversational AI Experience Designer to create and shape conversational interactions that leverage the power of Alexa+.In this role you will define voice, tone, and language guidelines that shape how Alexa+ communicates with customers — creating conversational specifications, writing prompts, authoring evaluation guidelines, and annotating data to identify patterns in model behavior.To thrive in this role, you must be a pioneer with an inventor's spirit and have a strong understanding of language. You can work quickly, handling several projects. You will work side-by-side with UX designers, user researchers, product, science, and engineering to identify, define, and implement solutions that exceed the customer experience bar. You must excel at communicating your designs, creatively and effectively, to the larger team and driving that vision into solid design deliverables. You must have a solid understanding of conversation design fundamentals. You will have an enormous opportunity to impact the customer experience, design, and implementation of features that will be used by millions of people every day. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.Key job responsibilities Create world-class, user-centered conversation design definitions and specifications with consideration of market research, business requirements, customer feedback, and usability findings Translate business requirements into use cases and high-level customer experience requirements Design the architecture and interaction flow of conversation experiences, including multi-turn dialogues, context carryover, error recovery, escalation paths, and graceful fallback strategies Write and iterate on system prompts, persona definitions, and starter prompts that guide Alexa+ behavior, tone, and response style across conversational surfaces Develop and maintain conceptual diagrams, prototypes, and ready-to-implement design specifications or documentation Develop quality guidelines, evaluation rubrics, and annotate dialog interactions for model training; participate in calibration sessions to ensure consistency Work with product, data science, and engineering teams to assess and optimize new and existing features Present high level strategy, patterns, and design work to the user experience team, product team, leadership, and external partners for review and feedback Collaborate with other design team members on frameworks, processes, design systems, and best practices Demonstrate leadership in driving design processes into the organization that help refine strategy Identify and mitigate conversational risks including bias, toxicity, hallucination, and off-topic responses; contribute to guardrail design and topic allow-listing strategiesBasic Qualifications Bachelor's degree or above in Computer Science, Human-Centered Interaction, Design, Statistics, Psychology or related fields Have an available online portfolio 7+ years of professional work experience as a voice/conversation designer or similar UX-related role demonstrating great end-to-end design solutions and patternsPreferred Qualifications Experience working in a fast-paced and ambiguous environment Experience with advanced machine learning pipelines, model training and tuning Experience leveraging voice or AI tools to create deliverables and boost productivity Deep understanding and leadership on driving conversation design culture for organizations Ability to extract complex concepts and quickly turn around sample interactions reflecting a range of options Additional design skills in related fields, including prototyping multimodal interactionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, CA, San Francisco - 156,400.00 - 211,600.00 USD annuallyUSA, CA, Sunnyvale - 156,400.00 - 211,600.00 USD annuallyUSA, WA, Seattle - 137,800.00 - 186,400.00 USD annuallyCompany - Amazon.com Services LLCJob ID: A10495358 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Art/Creative and Design Industries Software Development

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About the Team: Technical writers in the Content Experience organization at Salesforce produce documentation and user assistance that helps customers get the most out of our products. We work closely with product managers, engineers, and the user experience team in an Agile development environment to produce online help, guides, videos, and in-app assistance for administrators, users, and developers.What We’re Looking for: You’re a problem solver with excellent people skills who knows what your customers need. You have proven experience writing easy-to-read help, UI text, and guides, and creating videos, tutorials, and other user assistance for enterprise business applications. You're a great match if you're self-directed, passionate about technology, produce high-quality documentation, and understand how your work contributes to the overall success of the product. You understand that autonomy and teamwork aren’t opposing, but complementary, values. You will support scrum teams, and use the latest tools and processes in an Agile development environment to deliver the best work of your career!Responsibilities: Own, create, and maintain documentation and in-app assistance for the Salesforce application, primarily Agentforce Sales.Required Experience/SkillsUnder 2 years of experience as a writer, editor, or developer, Undergrad or Masters graduate within 12 months of grad date Ability to adhere to existing styles and processes Ability to learn new technologies quicklyExperience creating online help Ability to meet tight deadlines Focus on quality and detailsKnowledge of XML or HTMLStrong team playerCustomer advocateBachelor's degree in a technical or communications fieldDesired Experience/SkillsExperience documenting softwareExperience with video and image editing software (Camtasia) Experience with source control software such as Perforce or GitExperience with authoring tools such as Oxygen XML Editor Experience with Markdown and AI tools, such as Claude Code or CursorUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $87,000 - $96,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $105,000 - $105,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet

Direct message the job poster from Russell Tobin Archit Sharma Archit Sharma Senior Associate @ Russell Tobin | TA Engineering Job Title: Technical Writer IIJob Location: Tualatin, OR (onsite)Pay Range: $39 - $43.50 /hr on W2Job Type: 12 Months with possible extensions or C2H Job Description : Work Schedule: Monday–Friday, 40 hours per weekJob SummaryWe are seeking a Technical Writer II to develop, maintain, and improve manufacturing documentation for complex products and systems. This role works closely with cross-functional manufacturing and engineering teams to create clear, accurate work instructions, assembly procedures, and technical documentation that support production, quality, and continuous improvement initiatives.Key ResponsibilitiesCreate, edit, and maintain operational, assembly, test, maintenance, and instructional documentation.Develop technical content for paper-based, multimedia, and web-based documentation.Collaborate with manufacturing support, engineering, and production teams to capture and document processes for new builds, updates, and manufacturing changes.Conduct interviews with subject matter experts and technical staff to gather information for documentation.Translate technical information into clear documentation for both technical and non-technical audiences.Develop and maintain manufacturing assembly and test instructions that meet quality and customer requirements.Support design and development projects by training and guiding technicians during work instruction audits.Interpret schematics, 3D models, engineering drawings, layouts, and written or verbal instructions to improve documentation.Assist with continuous improvement initiatives and documentation process enhancements.Ensure manufacturing documentation is updated promptly in response to engineering changes and production feedback.Audit documentation to verify compliance with engineering specifications and quality standards.Recommend documentation formats and standards that improve usability and consistency.Required QualificationsBachelor's degree with approximately 2 years of related experience, an advanced degree with little or no experience, or equivalent practical experience.0–3 years of experience in manufacturing engineering, technical writing, or a manufacturing environment.Strong written and verbal communication skills with the ability to present technical information clearly.Experience creating technical documentation and work instructions.Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.Ability to work in a fast-paced environment while managing multiple priorities and meeting deadlines.Ability to quickly learn new software applications and workflow systems.Strong attention to detail and organizational skills.Preferred QualificationsExperience with manufacturing methods, assembly processes, hardware specifications, and manufacturing quality and safety practices.Knowledge of product development and manufacturing process improvement methodologies.Familiarity with engineering documentation, production processes, and manufacturing workflows.Experience auditing technical documentation for engineering and quality compliance.Ability to interpret engineering schematics, drawings, and 3D models.This is an Equal Opportunity Employer. We invite resumes from all qualified, interested parties, regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under national or local law.Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.Thanks & RegardsArchit SharmaSenior Associate – Recruitment – EST609-353-5246archit.sharma@russelltobin.com420 Lexington Ave, 30th FL. New York, NY 10170www.russelltobin.com/ Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing and Analyst Industries Staffing and Recruiting

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.Job Title: Spec, Technical WritingJob Code: 39730Job Location: Greenville, TX (On-Site)Job Schedule: 1st Shift 9/80Job Description:Technical Publications is a unified team of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment. Team members are responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters.Essential Functions:Prior experience authoring Interactive Electronic Technical Manuals (IETM), technical maintenance manuals, Flight Operation Manuals, and in an S1000D environment for Air Force programs.Working knowledge of or experience with Rivet Joint/Cobra Ball/Combat Sent Mission system architecture and mission profile. Working knowledge of Rivet Joint/Cobra Ball/Combat Sent Mission system equipment and maintenance.Operational knowledge of Rivet Joint/Cobra Ball/Combat Sent Mission system is a must.Interpret engineering drawings, wire lists, schematics, hardware specifications, software requirements specifications, software interface control documents, test procedures.Conduct interviews with engineering personnel to ensure the technical documentation is precise, comprehensive, and meets professional/MIL standards.Works under general supervision. May be responsible for entire projects or processes within job area. May be responsible for providing guidance, coaching and training to other employees within job area. May manage projects at this level with responsibility for the delegation of work and the review of others' work product.Must be able to work well with colleagues, internal stakeholders, and external customers.Must be able to work within and potentially lead defined budgets and meet schedule deadlines.Strong computer skills with solid understanding of MS Office Suite and applications.Familiarity with S1000D Standard, Webex authoring, and Localized CSDB desired.Ability to obtain and maintain a Secret DoD Clearance.Other duties as assigned by Supervisor.Qualifications:Bachelor's Degree with four (4) years of technical authoring of Interactive electronic technical manuals (IETM), technical maintenance manuals, Flight Operation Manuals, in an S1000D environment for Air Force programs.Graduate Degree with two (2) years of technical authoring of Interactive electronic technical manuals (IETM), technical maintenance manuals, Flight Operation Manuals, in an S1000D environment for Air Force programs.In lieu of a degree, a minimum of eight (8) years of technical authoring of Interactive electronic technical manuals (IETM), technical maintenance manuals, Flight Operation Manuals, in an S1000D environment for Air Force programs.Must be a U.S. Citizen.#LI-AH1L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.PDN-a271fb02-2fb8-4063-9cb8-e9f71ad215ce Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology Industries Technology, Information and Media

Direct message the job poster from PrideNow Bruna Sant' Anna Bruna Sant' Anna Jr. Associate - US Recruitment | Headhunter | Connecting talents with opportunity while helping the world work 🚀 Technical Writer 2 | Tualatin, OR | $39–$43.50/hr | 2-year contractAre you a Technical Writer who enjoys turning complex manufacturing processes into clear, accurate, easy-to-follow instructions? This is an exciting opportunity to join a leading global semiconductor equipment company and make a direct impact on advanced manufacturing operations.We’re looking for a Technical Writer 2 to support manufacturing teams in Tualatin, OR. You’ll collaborate closely with engineers, technicians, and manufacturing support teams to create and maintain documentation used to build and test complex systems.What you'll doCreate and maintain clear, accurate work instructions, assembly procedures, and test documentationCollaborate with Manufacturing Support teams to capture instructions for future builds, updates, and work stoppagesTranslate technical information, schematics, 3D models, diagrams, layouts, and verbal descriptions into clear written and visual instructionsWork with technicians and cross-functional teams to audit and improve work instructionsSupport continuous improvement projects and process developmentRespond to manufacturing escalations and ensure instruction corrections are completed on timeEnsure documentation meets engineering, customer, safety, and quality requirementsWhat we're looking for2+ years of related experience, ideally in technical writing, manufacturing engineering, or a manufacturing environmentExperience with manufacturing methods, procedures, hardware specifications, safety/quality, or product developmentAbility to communicate complex technical information clearly to technical and non-technical audiencesComfortable working with schematics, diagrams, layouts, and/or 3D modelsStrong Microsoft Office skills, particularly Excel and PowerPointExcellent attention to detail and ability to meet deadlinesAbility to audit documentation for compliance with engineering requirementsStrong problem-solving and cross-functional communication skillsBachelor’s degree preferred, or equivalent combination of education and experience📍 Position detailsLocation: Tualatin, ORSchedule: Monday–Friday, 40 hours/weekPay: $39.00–$43.50/hourContract: 2 yearsWork Arrangement: 100% On-Site📣 Important Interview RequirementAs part of the hiring process, candidates must attend an in-person meet-up in Tualatin, OR.⚠️ There is no virtual/online option for this meet-up. Candidates who are unable to attend the on-site meet-up will not be able to move forward in the hiring process.If you're excited about combining technical writing, manufacturing, engineering documentation, and continuous improvement, we'd love to hear from you! 🙌📩 Interested? Apply or send me a message to learn more!Benefits Information:Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.Applicant Privacy DisclosureWe collect personal information from applicants during the recruiting, pre-offer, and offer process.During the recruiting, pre-offer process and offer process, we may collect the following categories of personal information:Identifiers, such as name, address, and email address.Professional and Employment-Related Information, such as resume, work history, education, and qualifications.Information Voluntarily Provided by You in connection with the recruiting and pre-offer process.Sensitive Personal Information, where legally permitted and necessary, such as Social Security number and date of birth.Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations.Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.For information about our privacy practices, please review our Privacy Policy at: https://prideglobal.com/privacy-policyIf you do not consent to the collection of such personal information, please advise us immediately in writing at datasecurity@prideglobal.com.Equal Employment OpportunityPrideNow is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Fair Chance EmploymentPrideNow is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.AccommodationsWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Show more Show less Seniority level Entry level Employment type Full-time Job function Finance, Consulting, and Accounting/Auditing Industries Staffing and Recruiting

I denna rekrytering samarbetar vi med rekryteringsföretaget TNG, vänligen följ ansökningsknappen nedan för att läsa mer och söka tjänsten på deras hemsida!Har du praktisk erfarenhet av teknisk dokumentation och trivs i gränslandet mellan teknik och kommunikation? Vill du arbeta nära produktutvecklingen i ett internationellt teknikföretag där du får göra komplex teknik tydlig och tillgänglig för användare världen över? Då kan rollen som Technical Writer hos Scanreco i Stockholm vara nästa steg för dig.Du blir en del av en satsning där teknisk dokumentation får en allt viktigare roll i takt med nya produktlanseringar, ökad internationell tillväxt och förändrade regulatoriska krav. Läs mer nedan och varmt välkommen med din ansökan!Ditt anställningserbjudandeDet här är en ny satsning där du blir den andra Technical Writern i organisationen. Du får möjlighet att arbeta med hela bredden av teknisk dokumentation - från manualer och datablad till e-learning, samtidigt som du bidrar i produktutvecklingsprojekt och hjälper verksamheten att möta ett växande dokumentationsbehov kopplat till nya produktlanseringar och kommande regulatoriska krav.Scanreco är ett internationellt teknikföretag med korta beslutsvägar, hög teknisk kompetens och en kultur som präglas av samarbete, hjälpsamhet och ett stort engagemang. Här blir du en del av en växande organisation där du har nära till både kollegor och beslutsfattare och där din kompetens får ett tydligt genomslag i verksamheten.Utöver en varierad och utvecklande roll erbjuds du bland annat 30 semesterdagar, arbetstidsförkortning, flexibla arbetstider, hybridarbete, kollektivavtal, tjänstepension, friskvårdsbidrag och möjligheter till kompetensutveckling.Några av dina förmånerArbetstids­förkortningTjänste­pensionKompetens­utvecklingFriskvårdDina arbetsuppgifter I rollen ansvarar du för Scanrecos externa produktdokumentation mot kunder och arbetar nära produktchefer, utvecklare, ingenjörer och andra tekniska specialister för att skapa tydlig och användarvänlig dokumentation för företagets produkter. Du driver ditt eget arbete framåt och bidrar med dokumentation till pågående produktutvecklingsprojekt inför kommande produktlanseringar. All dokumentation produceras på engelska.Dina huvudsakliga ansvarsområden är att:Skapa, underhålla och vidareutveckla teknisk dokumentation i form av manualer, datablad och e-learning för Scanrecos produkter.Samla in och kvalitetssäkra teknisk information genom möten med R&D, intervjuer med kollegor och genom att sätta dig in i befintlig dokumentation.Omvandla komplex teknisk information till tydlig och lättförståelig dokumentation på engelska.Samarbeta med externa översättningsbyråer för översättning av dokumentation till andra språk.Planera, strukturera och driva ditt eget arbete samt bidra med dokumentation i företagets produktutvecklingsprojekt.Värt att vetaTjänsten är en tillsvidareanställning på heltid med placering på Scanrecos huvudkontor i Sätra, Stockholm, där cirka 120 medarbetare arbetar. Du blir en del av Product Management och arbetar nära den andra Technical Writern samt ett flertal tekniska funktioner inom verksamheten.Det finns möjlighet att arbeta hemifrån när verksamheten tillåter, men Scanreco ser gärna att du är på kontoret minst tre dagar i veckan för att komma nära både produkterna och verksamheten.Som ny i rollen får du en strukturerad introduktion med en individuell onboardingplan. Du får även möjlighet att följa produkterna genom delar av tillverkningsprocessen för att bygga upp en god förståelse för både produkterna och verksamheten.Våra förväntningarVi lägger stor vikt vid dina personliga egenskaper, men för att vara aktuell för rollen behöver du ha:Praktisk erfarenhet av att skapa teknisk dokumentation.Relevant teknisk utbildning inom exempelvis teknisk information eller teknisk kommunikation, alternativt motsvarande arbetslivserfarenhet.Erfarenhet av att arbeta enligt principerna för Simplified Technical English (STE).Mycket goda kunskaper i engelska, både i tal och skrift.Det är meriterande om du dessutom har erfarenhet av:En liknande roll i ett internationellt teknikföretag.Att arbeta i verktyg som MadCap Flare, Articulate, InDesign, Photoshop eller CAD.Simplified Technical English (STE), genom utbildning, certifiering eller praktisk tillämpning.En bred Technical Writer-roll i ett mindre eller medelstort företag, där du arbetat med både teknisk dokumentation och utbildningsmaterial.För att trivas och lyckas i rollen tror vi att du är strukturerad och noggrann med en förmåga att planera och driva ditt arbete självständigt. Du är nyfiken och har ett genuint intresse för teknik, vilket gör att du gärna sätter dig in i nya produkter och söker upp den information du behöver. Eftersom rollen innebär många kontaktytor med olika specialistfunktioner är du kommunikativ, pedagogisk och trivs med att samarbeta för att skapa tydlig och användarvänlig dokumentation. Vi tror också att du har en stark känsla för språk och kommunikation samt motiveras av att göra komplex teknisk information enkel att förstå.Lär känna Scanreco AB – din framtida arbetsgivareScanreco är världsledande inom utveckling av trådlös radiofjärrstyrning för kranar och maskiner- rotat i svensk ingenjörstradition sedan 1984. Vi är ett bolag i stark tillväxt, och i och med förvärvet av CrossControl är vi idag omkring 600 medarbetare världen över. Vårt huvudkontor ligger i en arkitektritad byggnad i Sätra, Stockholm, och härifrån har du nära internationella kontakter i vardagen mot marknader som USA, Tyskland, Italien, Kanada och Polen.Det vi gör betyder något på riktigt. Med över en halv miljon installerade system hjälper vi ledande maskintillverkare att skapa ett säkrare och effektivare arbete för operatörerna som styr stora maskiner och kranar. Som teknisk skribent är du en viktig del i det arbetet- tydlig och korrekt dokumentation är direkt avgörande för att våra produkter ska kunna användas säkert.Vi tror på långsiktighet – både för produkterna vi bygger och för människorna som bygger dem. Därför investerar vi i kontinuerlig kompetensutveckling och satsar på ett gott arbetsliv med bra förmåner och flexibilitet.Hos oss får du jobba med ny teknik för stora kunder i ett bolag som ligger i teknisk framkant, och samtidigt är en stabil och trygg arbetsgivare med kollektivavtal i botten. Klimatet är prestigelöst och högt i tak, med entreprenörsanda och en stark teamkänsla där vi pratar öppet med varandra. Du kommer till en avdelning med bred kompetens och får själv vara med och sätta din prägel på hur vår dokumentation och våra utbildningar tar form.Avstånd till arbetsplatsenStensätravägen 13, SE-127 39 Skärholmen. Öppna Google Maps för att räkna ut resvägen till din framtida arbetsplats. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Appliances, Electrical, and Electronics Manufacturing

Direct message the job poster from BURGEON IT SERVICES Nanda Kishore Kumar Lakkakula Nanda Kishore Kumar Lakkakula Role: Digital Information DeveloperLocation: Sydney, NSWDuration: 12 MonthsDigital Information Developer required for internal and external technical documentation.Required Skills & Experience:Degree or tertiary qualification in Computer Science, Information Technology, Engineering, or a related field.Degree-qualified or professional certification in Technical Writing, Digital Communication, Information Design, or equivalent.Demonstrated problem-solving and analytical skills.Ability to quickly understand new technologies and acquire new skills.Strong understanding of Plain English principles.Experience with single-sourcing and content reuse.Knowledge of source control tools such as Azure DevOps or GitHub.Hands-on experience with Jira, Confluence, and SharePoint.Understanding of SDLC (Software Development Life Cycle).Knowledge of API reference documentation principles.Experience with style guides and separation of content and presentation.Understanding of Knowledge Management principles, including information architecture, metadata, and taxonomies.Familiarity with Information Development and UX design principles.Experience with MS Office templates, automation, and styles.Additional RequirementLooking for an immediate joiner with 5+ years of experience. Show more Show less Seniority level Mid-Senior level Employment type Contract Industries IT Services and IT Consulting

Company Description RevDojo is a leading automotive sales training provider trusted by hundreds of dealerships across the United States. The company combines proven industry fundamentals with modern training methods and emerging technology to help dealerships excel in competitive markets. RevDojo offers comprehensive automotive sales training, custom call guides, and performance-enhancing mystery shopping services tailored to each client. The organization focuses on optimizing every aspect of dealership operations through practical, results-driven learning solutions.Role Description The LMS Instructional Designer at RevDojo is a full-time remote role responsible for designing, developing, and maintaining engaging online learning experiences for automotive sales professionals. This role involves conducting needs analysis, collaborating with subject matter experts to transform content into interactive e-learning modules, and organizing materials within the learning management system (LMS). The LMS Instructional Designer will create curricula, course outlines, and assessments, while ensuring that training materials align with business goals and adult learning principles. The role includes monitoring learner engagement and performance data, making iterative improvements to courses, and providing support for trainers and learners using the LMS.Qualifications Strong skills in Needs Analysis and Training & Development to identify learning gaps and define effective solutions.Proficiency in Instructional Design and Curriculum Development to create structured, outcome-focused learning programs.Experience with Learning Management systems and online Learning Management processes to administer, track, and optimize digital training.Ability to apply adult learning principles, e-learning best practices, and multimedia design to create engaging content.Familiarity with authoring tools (e.g., Articulate, Captivate, or similar) and basic understanding of SCORM/xAPI standards.Strong communication, collaboration, and project management skills, with the ability to work independently in a remote environment.Bachelor’s degree in Instructional Design, Education, Training, or a related field, or equivalent practical experience.Experience in automotive sales, dealership operations, or corporate sales training is a plus. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Business Consulting and Services

We’re looking for a creative and detail-oriented Website Builder to join our growing team at UENI. In this role, you’ll be crafting websites for small business clients. If you're passionate about design, love helping businesses look great online, and have experience with CMS platforms like Wix, WordPress, or Shopify, we’d love to hear from you. Important: We’re more interested in your ability to learn fast, work with CMS tools, and build visually appealing, user-friendly websites. Full-time pos…