Direct message the job poster from VeraContent
Andrea Soto Gomez
Andrea Soto Gomez
Human Resources & Admin Coordinator
About VeraContentVeraContent is a multilingual content marketing agency based in Madrid, working with leading international organizations across Europe. We specialize in editorial strategy, content creation, and creative translation.About the RoleWe are hiring a full-time SEO & Web Content Strategist to work exclusively with one of our key clients, a leading international university based in Madrid.You will join a team of dedicated specialists supporting the university and work hand in hand with another specialist already assigned to the project, collaborating closely with the university’s Brand and Web Teams.The role will support the ongoing optimization of the university’s website ecosystem across SEO, GEO/AI visibility, UX, information architecture, and site structure, helping improve how content is organized, discovered, and experienced while ensuring consistency with established brand and narrative frameworks.Key ResponsibilitiesReview the university’s website ecosystem and identify opportunities to improve SEO, GEO/LLM visibility, UX, content structure, and discoverability.Support content audits and make recommendations around information architecture, navigation, site structure, and content organization.Apply SEO best practices including search intent, keyword targeting, internal linking, metadata, and on-page optimization.Contribute to the university’s evolving approach to GEO and AI search visibility, helping ensure content is well structured for both traditional search engines and AI-powered platforms.Use analytics and search data to understand website performance and inform strategic recommendations.Work with established brand and narrative frameworks to ensure consistency across schools, programs, and website sections.Collaborate closely with Brand, Web, and technical teams to translate content and brand strategy into practical website improvements.Write, edit, and restructure web content where required, ensuring clarity, quality, and alignment with the university’s brand.Work alongside the other dedicated specialist to prioritize initiatives and support the wider website optimization and brand alignment project.Candidate ProfileEssential2+ years of experience in SEO, content strategy, digital marketing, web strategy, or a related field, ideally with hands-on responsibility for website content and performance.Strong SEO fundamentals, particularly around content strategy, on-page optimization, and search intent.Experience analyzing and improving website content, structure, and performance.Working knowledge of information architecture, content hierarchy, navigation, and site structure.Experience using website performance and search data to inform recommendations, ideally through tools such as Google Analytics and Google Search Console.Experience collaborating effectively with web, development, or technical teams.Native or near-native English, with excellent writing and editing skills, strong editorial judgment, and the ability to work within established brand and messaging frameworks.Ability to work autonomously, manage priorities, and communicate proactively with stakeholders.Professional-level Spanish.DesirableFamiliarity with GEO, LLM visibility, or AI search optimization concepts, or a strong interest in developing expertise in this area.Hands-on CMS experience.Experience with content audits, website restructuring, or migration projects.Experience in higher education or a related sector.Experience using AI tools such as ChatGPT or Claude for research, analysis, or content workflows.Working ArrangementsThis is a full-time position with VeraContent, based in Madrid. The role requires on-site presence at the university’s Madrid offices at least two days per week, as well as attendance at a standing weekly team meeting.The role reports to VeraContent’s Head of Project Management for operational and HR support, while day-to-day project coordination is handled directly with the client.Salary: €25,000 gross per yearDesired start date: September 1, 2026How to ApplyPlease apply through our website.When submitting your application, choose “SEO & Web Content Strategist for International University” as the desired position. Please include your availability, CV, LinkedIn profile, and relevant examples of previous work, and briefly explain why you would be a strong fit for the role.Only applications made through the website will be considered. For any additional information, you can contact jobs@veracontent.com. Please note that we only contact candidates chosen to continue the selection process.
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Seniority level
Entry level
Employment type
Full-time
Job function
Marketing and Sales
Industries
Writing and Editing
ALEX & GROSS GmbH
•
Remote
Linkedin (Spain)
WE CREATE MORE SALES is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing.Become part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom.To strengthen our team in Barcelona, we are looking for an ABM Content Specialist (m/f/d) to drive strategic narratives and executive-ready content for high-impact ABM programs across global strategic accounts.What You Can Look Forward ToOpportunities for personal and professional growthPrime location, with a park and the ocean just moments awayA creative, dynamic work environment that fosters innovationCharming restaurants nearby, perfect for relaxing breaksAn inclusive, friendly team that makes you feel welcomeWhat Your Future Business Day Could Look LikeAs our ABM Content Strategist, You sit at the intersection of strategic narrative development, executive storytelling, and enterprise engagement. Your mission: translate complex transformation themes into compelling, executive-ready messaging frameworks and ABM content that resonates with multi-stakeholder audiences in enterprise accounts.Develop account-specific POVs and transformation narratives for ABM programs.Build executive-level messaging frameworks aligned to strategic priorities and ensure narrative consistency across initiatives.Translate product marketing messaging into account-relevant storylines and value narratives for modernization programs.Create executive assets such as briefing documents, talking points, vision deck storylines, value frameworks, and C-level materials.Support messaging for executive events, briefings, and high-touch engagements (incl. video scripts and high-impact storylines).Enable scaled ABM by adapting modular narrative “spines”, applying light personalization, and safeguarding messaging integrity within templates/toolkits.Collaborate with (and steer) agencies: brief on narrative intent, review deliverables for strategic alignment, and act as QA gatekeeper for messaging coherence and storytelling quality.Your profile8+ years in strategic communications, content strategy, or narrative development.Willingness to continuously build knowledge of the Solution Area, products, value propositions, and target audiences.Deep understanding of reference types (wins, sales reference, stories) and their prioritization and activation across channels.Strong leadership and executive presence, with the ability to manage diverging stakeholder requests.Confidence in engaging with customers to uncover and interpret business challenges for compelling reference content.Proven ability to work in a global, virtual team with multiple stakeholders.Excellent verbal and written communication skills in English (C1)How to apply?Our recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required.Equal opportunities for all: We welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background.If you have further questions regarding this role, feel free to contact our Recruiting-Team via jobs@alex-gross.comWe are looking forward to meeting you!ALEX & GROSS GmbHCarrer de Josep Pla 2Building 3, 1 – B08019 BarcelonaSpain
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Advertising Services
Direct message the job poster from Indra Group
Carolina Cadena Quintana
Carolina Cadena Quintana
🔎Software Documentation & Requirements Engineering EngineerEn Indra Group, protegemos lo que más importa.Desde nuestra unidad de Defensa, desarrollamos soluciones tecnológicas avanzadas que refuerzan la seguridad nacional e internacional.💻 ¡Únete a nuestro equipo de proyectos nacionales e internacionales!Queremos incorporar un/a Ingeniero/a de Documentación e Ingeniería de Requisitos Software con experiencia en entornos regulados y sistemas críticos, para integrarse en programas tecnológicos de alta complejidad donde la gestión documental, la trazabilidad y la calidad del software son elementos clave. 🌍Si te apasiona la ingeniería de sistemas, el trabajo de campo y los proyectos multidisciplinares en tecnologías de vanguardia, queremos conocerte. 🚀 ¿Qué harás?Elaborar y mantener la documentación asociada a todo el ciclo de desarrollo software.Participar en actividades de ingeniería y gestión de requisitos.Definir y documentar arquitecturas de software y diseños funcionales.Garantizar la trazabilidad de requisitos mediante herramientas especializadas.Colaborar con equipos de desarrollo, validación y calidad en entornos multidisciplinares.Aplicar metodologías ágiles para el seguimiento y gestión de proyectos software.Definir, analizar y supervisar métricas de calidad mediante herramientas de análisis de código.Asegurar el cumplimiento de normativas y estándares aplicables a sistemas críticos.Elaborar documentación técnica para revisiones, auditorías y certificaciones.Participar en actividades de mejora continua de procesos de ingeniería software.🎯 ¿Qué buscamos en ti?No te preocupes si no cumples el 100% de lo que buscamos. ¡Anímate, conoce nuestra propuesta y cuéntanos lo que nos puedes aportar! 🚀Titulación universitaria en Ingeniería Informática o similar.Experiencia en documentación de software e ingeniería de requisitos.Experiencia avanzada con:IBM DOORS (3-4 años de experiencia).RequisitePro.UML (StarUML, Enterprise Architect).C++.Conocimientos de:Git.Jira.Scrum.SonarQube.Manejo avanzado de Microsoft Office.Nivel de inglés muy alto (lectura y redacción técnica).Disponibilidad para trabajar en entornos con requisitos de seguridad.Habilitación Personal de Seguridad (HPS) o capacidad para su obtención.🚀 ¿Qué te ofrecemos?Proyectos innovadores y de alto alcance: Trabajarás con tecnologías de vanguardia, con un impacto tanto a nivel nacional como internacional.Plan de carrera adaptado a ti: Diseñado para impulsar tu crecimiento y desarrollo profesional.Autonomía y Flexibilidad: Tendrás libertad para organizar tu trabajo, con una conciliación real y adaptada a tu ritmo.Estabilidad y futuro: Proyectos a largo plazo en una empresa líder con más de 60.000 profesionales, con seguridad financiera.Días de vacaciones + días de libre disposición.Ambiente cercano y transparente: Disfrutarás de una comunicación directa y fluida con responsables y compañeros, en un entorno colaborativo y abierto.Formación continua: en Open University y Udemy for Business (¡más de 6.000 cursos para especializarte!)Descuentos y ventajas para empleados: Disfruta de ventajas en gimnasios, restaurantes, tiendas, ocio y mucho más al ser empleado de Indra.Servicio de autobuses con diferentes rutas dirigidas a centros de trabajo fuera de la ciudad de Madrid. 🕓 ¿Cómo es nuestro proceso de selección:Revisión de tu perfil 🔍: Evaluamos tu experiencia y habilidades para determinar si encajas con lo que buscamos.Primera toma de contacto (5-10 min) 📞: Si recibes una llamada de un número desconocido, ¡es nuestro equipo! Será una conversación rápida para conocerte y resolver cualquier duda.Entrevista técnica 🤝: Te reunirás con el equipo, quienes te explicarán el proyecto y las tareas diarias. También exploraremos tus conocimientos técnicos. Además, te realizaremos breves pruebas de competencias psicológicas e inglés (si es necesario).Entrevista con el equipo de atracción de talento🤝: Queremos que nos conozcas mejor como empresa: valores, modelo de carrera, skills…. para que tanto tu como el equipo de pueda analizar si hay.Oferta y bienvenida 🎉: Si todo va bien, ¡te incorporas a nuestro equipo y comenzamos esta nueva etapa juntos.Tiempo Estimado de proceso: 2 -3 semanas.Como compañía, entendemos la igualdad como un principio transversal y un motor de cambio social. Desde esta convicción, reafirmamos nuestro compromiso con la igualdad de trato y de oportunidades entre mujeres y hombres, la no discriminación, la igualdad retributiva y la conciliación de la vida profesional y personal. Este compromiso se concreta en la promoción de entornos de trabajo respetuosos e inclusivos, en los que todas las personas sean tratadas con dignidad, puedan desarrollarse profesionalmente y cuenten con igualdad de oportunidades en los procesos de selección, formación y promoción, ofreciendo un entorno de trabajo libre de cualquier discriminación por motivo de sexo, edad, discapacidad, orientación sexual, identidad o expresión de género, religión, etnia, estado civil o cualquier otra circunstancia personal o social.¡INDRA es empresa Top Employer 2026! Incorpórate a una empresa certificada como una de las mejores empresas empleadoras de España, gracias a las condiciones para nuestros profesionales y a nuestra gestión integral de RRHH.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering
Industries
Defense and Space Manufacturing
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Instructional Designer. Experience: 1 Years. Location: Hyderabad / Bangalore. About MarketStar: In …
Company DescriptionNależąca do Publicis Groupe agencja mediowa Zenith ma w swoim DNA ROI, jej ambicją jest takie łączenie danych, najnowszych technologii i najlepszych na rynku specjalistów, aby istotnie przyczyniać się do wzrostu biznesu swoich Klientów. Zespół Zenith w Polsce tworzy ponad 200 specjalistów z zakresu komunikacji i planowania mediów, content i performance marketingu, analityki i danych. W portfolio agencji znajduje sie ponad 60 czołowych globalnych i polskich Klientów, do największych z nich należą: Pepsico, AmRest (KFC, Pizza Hut), Adamed, Swarovski, Kompania Piwowarska, Disney, Credit Agricole, RTV Euro AGD, Coty, Wedel, Electrolux czy Animex. Zenith, już po raz czwarty z rzędu, zajmuje drugie miejsce oraz uzyskuje ocenę DOMINANT w rankingu RECMA „Qualitative”. Agencja regularnie zdobywa wyróżnienia i nagrody za efektywność i kreatywność prowadzonych kampanii. W 2023 roku otrzymała Nagrodę Główną i tytuł "Grupy Mediowej Roku", w 2024 wyróżnienie i tytuł „Grupy Mediowej Roku” magazynu Media & Marketing Polska. W 2024 została okrzyknięta „Sukcesem Roku” przez Panorama Reklamy Press, otrzymała tytuł Agencji Roku MIXX Awards 2024 oraz zajęła drugie miejsce w Rankingu Agencji Mediowych EFFIE 2024. Zenith jest częścią Publicis Groupe, pierwszej co do wielkości i najwyżej ocenianej grupy mediowej w Polsce według raportu RECMA „The Qualitative Evaluation Poland" w 2024.OverviewDołącz do naszego zespołu jako Content Strategy Lead!ResponsibilitiesTwoje zadania:Tworzenie i rozwijanie strategii influencer marketingowych, content marketingowych oraz projektów specjalnych obejmujących influencerów, eventy i aktywacje gamingowe.Pełnienie roli eksperta i lidera merytorycznego w obszarze Influencer Marketingu, wspierając rozwój kompetencji całej organizacji.Zarządzanie zespołem specjalistów oraz odpowiadanie za ich rozwój, motywację i realizację celów biznesowych.Budowanie i rozwijanie długofalowych relacji z klientami oraz pełnienie roli strategicznego partnera biznesowego.Doradztwo klientom w zakresie wykorzystania influencer marketingu, contentu, eventów i gamingu w realizacji celów komunikacyjnych i biznesowych.Nadzór nad przygotowaniem i realizacją zintegrowanych kampanii z udziałem influencerów oraz projektów contentowych i eventowych.Zarządzanie budżetami projektowymi, kontrola rentowności działań oraz identyfikowanie możliwości rozwoju biznesu.Nadzór nad produkcjami contentowymi, planami zdjęciowymi, nagraniami video, eventami oraz innymi aktywacjami z udziałem twórców internetowych.Współpraca z działami strategii, kreacji, mediów i data & analytics przy tworzeniu kompleksowych rozwiązań komunikacyjnych.Analiza efektywności działań, prezentowanie wniosków i rekomendacji klientom oraz interesariuszom na poziomie managerskim i dyrektorskim.Rozwijanie współpracy z kluczowymi twórcami, partnerami i agencjami oraz aktywne śledzenie trendów rynkowych.QualificationsAplikuj, jeśli:Posiadasz minimum 6 lat doświadczenia w influencer marketingu, content marketingu lub komunikacji digitalowej.Masz doświadczenie w zarządzaniu zespołem oraz rozwijaniu kompetencji pracowników.Potrafisz budować i rozwijać relacje z klientami oraz swobodnie poruszasz się w obszarze client service.Łączysz kompetencje strategiczne z praktycznym doświadczeniem operacyjnym i produkcyjnym.Masz doświadczenie w planowaniu i realizacji kampanii influencerskich, produkcji contentu, organizacji eventów oraz współpracy z twórcami internetowymi.Posiadasz doświadczenie w prowadzeniu planów zdjęciowych, produkcji materiałów contentowych oraz koordynacji złożonych projektów marketingowych.Potrafisz tworzyć rekomendacje strategiczne oparte na danych, insightach konsumenckich oraz trendach rynkowych.Interesujesz się nowymi formami komunikacji, w tym marketingiem gamingowym i nowoczesnymi formatami contentowymi.Bardzo dobrze znasz rynek influencer marketingu, media społecznościowe oraz środowisko twórców internetowych.Potrafisz prowadzić prezentacje i warsztaty dla klientów oraz występować w roli eksperta.Swobodnie komunikujesz się w języku angielskim.Wyróżniasz się przedsiębiorczym podejściem, samodzielnością oraz umiejętnością podejmowania decyzji biznesowych.Additional InformationCo oferujemy?Zatrudnienie w oparciu o umowę o pracę - pierwszą umowę podpisujemy na okres próbny. Pracę hybrydową - każdy zespół pracuje w innym trybie spotkań stacjonarnych. Główna zasada to praca minimum 8 dni w miesiącu z biura. Oczekiwane godziny rozpoczęcia pracy – elastycznie między godziną 8 a 10. Pakiet benefitów pozapłacowych - podstawowy pakiet opieki medycznej opłacany przez pracodawcę, który możesz rozszerzyć o dodatkowe usługi oraz objąć opieką członków rodziny; doładowanie środków na platformę benefitową Nais, które możesz przeznaczyć na kartę sportową kulturę lub rozrywkę; możliwość przystąpienia do ubezpieczenia grupowego; dostęp do platformy do nauki języków obcych; Zakładowy Fundusz Świadczeń Socjalnych, z którego możesz otrzymać np. dofinansowanie do urlopu. W piątki możemy skończyć pracę o godz. 15:00, jeśli tylko zrealizujemy nasze zadania i pozwala na to sytuacja biznesowa. Środowisko, w którym otrzymasz wsparcie, zaufanie i pomoc - w badaniach satysfakcji nasze talenty potwierdzają, że mogą polegać na zespole, gdy potrzebują porady (98%), oraz że panuje tutaj atmosfera otwartości i akceptacji różnic między ludźmi (96%). Wewnętrzną, międzynarodową platforma Marcel – na której możemy korzystać z e-learningów (Linkedin i Udemy), a także autorskich programów czy warsztatów live. Let’s Talk - możliwość darmowego skorzystania z konsultacji z psychologiem. Kulturę Ciekawości - postrzegamy ją jako kluczowy element naszej organizacji. Stale zasilamy nasz zespół inspiracjami i wiedzą podczas regularnych spotkań i nie tylko. Międzynarodowe i lokalne programy i projekty rozwojowe, między innymi: Program AI Ready - ma na celu pogłębianie i aktualizowanie wiedzy z obszaru generatywnej sztucznej inteligencji w całej organizacji. Uczymy się wykorzystywać narzędzia AI w sposób etyczny, zgodny z prawem bezpieczny i odpowiedzialny. Przystanek - kilkumiesięczny projekt edukacyjno-inspiracyjny, tworzony z udziałem i dla naszych talentów, w ramach którego zajmujemy się tematami, które aktualnie są dla nas szczególnie ważne i potrzebne. Skill Space - kompleksowa ścieżka rozwojowa, która wspiera talenty na różnych etapach kariery, pomagając im rozwijać zarówno umiejętności techniczne, jak i kompetencje miękkie. Consulting Mindset - program nakierowany na rozwój zespołów na w obszarze budowania wartościowych, partnerskich, opartych na wiedzy i wzajemnym szacunku relacji z klientami. Działania charytatywne - przykładem jest Akcja Mikołaje, w której już kilkanaście lat z rzędu prowadzimy działania wspierające dzieci w Domach Dziecka, a także mieszkańców i podopiecznych Domu Samotnej Matki w Kielcach. Biura Pet Friendly - możesz przyjść do pracy razem ze swoim pupilem. Work Your World – inicjatywa dla osób z minimum rocznym stażem, w której umożliwiamy pracę zdalną z niemalże każdego miejsca na świecie przez 6 tygodni. Power of Referral – program wewnętrznych poleceń pracowniczych, w którym możesz otrzymać bonus finansowy za skuteczne polecenie talentu. Parking – w naszych budynkach dostępna jest określona liczba miejsc parkingowych.Dołącz do Publicis Groupe, a Twój rozwój nabierze tempa! W Publicis Groupe cenimy różnorodność i zapraszamy do aplikowania wszystkie osoby, bez względu na wiek, płeć, orientację seksualną, wyznanie lub jego brak, pochodzenie czy pełno/niepełnosprawność.
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Seniority level
Not Applicable
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Advertising Services
SYD Digital Care
•
Betton
Adzuna (FR)
Quel sera ton poste ? Poste : Knowledge Manager H/F Lieu : Entre Rennes et Laval (35) Télétravail : 4 jours à distance / 1 jour sur site par semaine Contrat : Portage ou CDI Contexte client : Tu rejoins un grand groupe du secteur agroalimentaire au sein d'un environnement industriel où la qualité du support utilisateurs et la capitalisation des connaissances sont des enjeux stratégiques. Dans le cadre du RUN du Service Desk, tu interviens comme référent Knowledge Management afin de garantir la …
What does it mean to be an instructional designer at Netlight? Netlight is growing and changing fast, and Learning & Development is where that capability gets built. As our instructional designer, you are the craft at the centre of a small global L&D team– turning what the business needs to learn into learning that works: well designed, well built, and worth people's time. You work alongside colleagues who own our learning areas end to end, and you make their programmes real. Your days move between designing and building. You structure courses, workshops and self-paced modules around how adults learn, then author the content – including SCORM modules – and set it up in our learning platform and training-management system. You support delivery by preparing materials and facilitators, helping sessions run well, and stepping in to facilitate when it makes sense. You look after the practical detail and the data behind it – scheduling, completions, participation and feedback – and use what it tells you to sharpen the next version. It is a hands-on role with room to grow into owning a learning area of your own. Who you are Around two years' experience in instructional design, learning design or a closely related role – enough to work independently on a brief, with room to keep growing. A relevant background in instructional design, education, learning sciences, educational technology or psychology – whether through a degree, a professional qualification, or equivalent hands-on experience in the field. Solid design craft. You know how adults learn and turn a fuzzy need into clear, well-structured learning. Hands-on tool skills. Comfortable authoring digital content and working with a learning platform; SCORM and authoring tools are familiar, or you pick them up quickly. Confident with AI. You use AI to work faster and produce more, but keep your own critical judgement in charge – checking, questioning and reworking what it gives you. Reliable and collaborative. You keep the moving parts straight and thrive in a small, hands-on team where everyone pitches in. Fluent in English; C1 German is a must. We offer A real say in how a growing company learns – your work is used, not shelved. A close L&D team that sits together, shares openly, and helps each other grow. Room to develop your craft and, over time, to own a learning area of your own. A mentor and a coach to guide your development The backing of a 2,200-strong consultancy, with the feel of a small team inside it. About usNetlight is an international digital consulting firm, helping leading companies to succeed in the digital landscape, from advice to implementation. Our service contains the collective intelligence of more than 2000 consultants offering a comprehensive range of digital services, from strategy to technology. Co-creating the future today, since 1999.Netlight has been awarded several times for profitable growth and management, as a top employer, and for our engagement in Diversity, Equity, and Inclusion. Located in Stockholm, Gothenburg, Oslo, Helsinki, Copenhagen, Munich, Hamburg, Berlin, Frankfurt, Zurich, Cologne, Amsterdam, Madrid, Toronto and London.Come work with us Netlight as a company strives to be a truly diverse, equitable, and inclusive organisation. Regardless of who you are, what personality, background, and experience you have, you enrich our culture through your values. Netlight’s purpose is to unleash full potential, realise great careers, and fulfil personal growth.To achieve this, we have a highly engaged network organisation, where every employee gets a mentor, delivery coach, and personal communities. The key to our continued success is trust and personal responsibility, diverse experiences, challenging opportunities, and development based on personal values. Every Netlighter is an active part of building and shaping this culture, which leads to a clear correlation between personal growth and the growth of Netlight.
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Seniority level
Entry level
Employment type
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Job function
Human Resources
Industries
IT Services and IT Consulting
Process Analytics Factory - PAFnow by Celonis
•
Remote
Linkedin (Germany)
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.The TeamThe Celonis Executive Briefing Center (EBC) runs the most important conversations we have with our customers. We bring C-suite decision-makers together with Celonis leaders and experts for tailored, high-impact briefings that move strategic deals forward and deepen relationships with our most important stakeholders. Named the world’s Best New Executive Briefing Center Program by the Association of Briefing Managers, the EBC is a measurable driver of pipeline and customer value — and we are reinventing what an executive briefing can be.The RoleAs the EBC Content Strategist, you design the future of how the world’s top executives experience Celonis. You pioneer AI-native, multisensory briefings that turn complex process intelligence into stories leaders can see, touch, and explore in real time. You own the creative vision for our showcases, speaker sessions, and living catalog, pushing each one to the frontier of what’s possible with generative AI, interactive data visualization, and spatial technology. Working closely with sales leadership, product marketing, and the executive team, you make sure every experience is both unmistakably next-generation and translated directly to the business challenges and goals of the C-level leaders in the room.The Work You’ll DoExperience Design & AI-Native StorytellingVisionary narrative: Craft a bold, consistent executive narrative that brings the Celonis vision to life and lands with C-suite audiences.AI-native creation: Build an AI-assisted content engine that drafts, personalizes, and adapts each briefing in real time to the visiting executive’s industry, process data and priorities.Immersive assets: Design tailored, high-impact experiences that feel cinematic, not corporate: presentations, messaging frameworks, scripts, and interactive multimedia.Living Catalog & Session CurationLiving catalog: Own an adaptive, always-current catalog that evolves with every product launch and go-to-market shift — so no session is ever out of date.Narrative architecture: Orchestrate briefing agendas that flow as one cinematic story arc across sessions.Continuous reinvention: Retire what’s stale and prototype what’s next, keeping the catalog at the frontier of Celonis innovation.Immersive Showcase & Demo InnovationExperiential vision: Own the creative vision, relevance, and impact of our interactive EBC showcases end to end.Multisensory showcases: Design digital, touch-driven, and spatial experiences that let executives explore their own process data — haptic, visual, and genuinely fun.Frontier partnerships: Partner with design agencies, creative technologists, and product teams to prototype and deploy net-new immersive experiences — AR/VR, live data visualization, and interactive installations.Flawless delivery: Establish a testing and refresh cadence so every showcase runs flawlessly during high-stakes executive visits.Cross-Functional Collaboration & ImpactSpeaker enablement: Work directly with speakers and subject-matter experts to shape their session narratives and align talking points to briefing goals.Measurement & optimization: Track engagement and briefing feedback, tying immersive experiences to measurable pipeline and deal velocity, and iterate on experience strategy based on what the data shows.The Qualifications You Need6+ years in content strategy, experience design, executive communications, or product marketing within B2B technology.Proven experience designing high-stakes executive events, immersive experiences, or briefing programs.Hands-on experience with experiential or immersive marketing, interactive storytelling, or emerging tech (AR/VR, spatial computing, interactive data visualization).Exceptional writing and editing, with a track record of distilling complex technical concepts into clear, compelling narratives.Fluent with generative AI tools — using them to create, personalize, and accelerate experiences, not just to draft.Strong business acumen and a solid grasp of enterprise sales cycles, buyer personas, and regional market dynamics.Skilled at project management and driving alignment across many stakeholders without direct authority.What Celonis Can Offer YouPioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.About UsCelonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.Get familiar with the Celonis Process Intelligence Platform by watching this video.Celonis Inclusion StatementAt Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.Your PrivacyAny information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate NoticesBy submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.Please be aware of common job offer scams, impersonators and frauds. Learn more here.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Information Technology & Services
Direct message the job poster from Celonis
Emily Burnett
Emily Burnett
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.The Team:The Celonis Executive Briefing Center (EBC) runs the most important conversations we have with our customers. We bring C-suite decision-makers together with Celonis leaders and experts for tailored, high-impact briefings that move strategic deals forward and deepen relationships with our most important stakeholders. Named the world’s Best New Executive Briefing Center Program by the Association of Briefing Managers, the EBC is a measurable driver of pipeline and customer value — and we are reinventing what an executive briefing can be.The Role:As the EBC Content Strategist, you design the future of how the world’s top executives experience Celonis. You pioneer AI-native, multisensory briefings that turn complex process intelligence into stories leaders can see, touch, and explore in real time. You own the creative vision for our showcases, speaker sessions, and living catalog, pushing each one to the frontier of what’s possible with generative AI, interactive data visualization, and spatial technology. Working closely with sales leadership, product marketing, and the executive team, you make sure every experience is both unmistakably next-generation and translated directly to the business challenges and goals of the C-level leaders in the room.The work you’ll do:Experience Design & AI-Native StorytellingVisionary narrative: Craft a bold, consistent executive narrative that brings the Celonis vision to life and lands with C-suite audiences.AI-native creation: Build an AI-assisted content engine that drafts, personalizes, and adapts each briefing in real time to the visiting executive’s industry, process data and priorities.Immersive assets: Design tailored, high-impact experiences that feel cinematic, not corporate: presentations, messaging frameworks, scripts, and interactive multimedia.Living Catalog & Session CurationLiving catalog: Own an adaptive, always-current catalog that evolves with every product launch and go-to-market shift — so no session is ever out of date.Narrative architecture: Orchestrate briefing agendas that flow as one cinematic story arc across sessions.Continuous reinvention: Retire what’s stale and prototype what’s next, keeping the catalog at the frontier of Celonis innovation.Immersive Showcase & Demo InnovationExperiential vision: Own the creative vision, relevance, and impact of our interactive EBC showcases end to end.Multisensory showcases: Design digital, touch-driven, and spatial experiences that let executives explore their own process data — haptic, visual, and genuinely fun.Frontier partnerships: Partner with design agencies, creative technologists, and product teams to prototype and deploy net-new immersive experiences — AR/VR, live data visualization, and interactive installations.Flawless delivery: Establish a testing and refresh cadence so every showcase runs flawlessly during high-stakes executive visits.Cross-Functional Collaboration & ImpactSpeaker enablement: Work directly with speakers and subject-matter experts to shape their session narratives and align talking points to briefing goals.Measurement & optimization: Track engagement and briefing feedback, tying immersive experiences to measurable pipeline and deal velocity, and iterate on experience strategy based on what the data shows.The qualifications you need:6+ years in content strategy, experience design, executive communications, or product marketing within B2B technology.Proven experience designing high-stakes executive events, immersive experiences, or briefing programs.Hands-on experience with experiential or immersive marketing, interactive storytelling, or emerging tech (AR/VR, spatial computing, interactive data visualization).Exceptional writing and editing, with a track record of distilling complex technical concepts into clear, compelling narratives.Fluent with generative AI tools — using them to create, personalize, and accelerate experiences, not just to draft.Strong business acumen and a solid grasp of enterprise sales cycles, buyer personas, and regional market dynamics.Skilled at project management and driving alignment across many stakeholders without direct authority.What Celonis can offer you:Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.Ownership from Day 1: Every full-time Celonaut is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks that prioritize work/life balance.Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.About Us:Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.Get familiar with the Celonis Process Intelligence Platform by watching this video.Celonis Inclusion Statement:At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.Your Privacy:Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate NoticesBy submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.Please be aware of common job offer scams, impersonators and frauds. Learn more here.
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Seniority level
Not Applicable
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Software Development
PAYONE Austria GmbH
•
Remote
Linkedin (Germany)
Job DescriptionTechnical Writer (m/w/d)Who We ArePAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers – whether in-store, mobile or online – to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards.Beschreibung der RolleWir suchen eine/n erfahrene/n Technische/n Redakteur/in (Technical Writer), der/die unser Payments & Omnichannel Commerce Bereich bei PAYONE verstärkt. Diese Rolle ist entscheidend, um komplexe Zahlungssysteme, aufkommende Fintech-Ökosysteme und Omnichannel-Transaktionstechnologien in klare, verständliche Dokumentation für technische und nicht-technische Zielgruppen zu übersetzen. Sie arbeiten eng mit Product Managern, Product Owners, Softwareingenieuren, Lösungsarchitekten und Compliance-Teams zusammen, um umfassende technische Dokumentation zu erstellen, die Produkt-Launches, Integrationen und Kundenakzeptanz über unsere Zahlungsplattformen hinweg unterstützt.Dein VerantwortungsbereichErstellung und Pflege umfassender technischer Dokumentation für unsere Plattform-API, Entwicklung von Integrationsleitfäden für Omnichannel-Anwendungsfälle, Plattformlösungen und Zahlungsabwicklungsleitfäden über mehrere Integrationskanäle hinwegErstellung von API-Referenzdokumentation, Entwicklerhandbüchern und SDK-Dokumentationen unter Verwendung unterschiedlicher Diagramme zur VeranschaulichungErstellung von Benutzerdokumentationen, Systemverwaltungsdokumentationen und Troubleshooting-Handbüchern für Omnichannel-Plattformen unter Nutzung vorhandener Tools wie Docusaurus, RedoclyZusammenarbeit mit Product Managern, Product Owners und Softwarearchitekten, um funktionale und technische Spezifikationen zu ermitteln und deren Genauigkeit zu validieren, während regulatorische Vorgaben korrekt abgebildet werdenPflege der Versionskontrolle, Sicherstellung konsistenter Terminologie, Stil und Formatierung in der gesamten technischen Dokumentation, Validierung der Dokumentation mit EndbenutzernAktualisierung der Dokumentation bei Produktveröffentlichungen, Patchs und Funktionsverbesserungen sowie Überwachung von Feedback und Analytik zur Identifikation von Verbesserungsmöglichkeiten Deine VorteileDie Wertschätzung Jedes Einzelnen Liegt PAYONE Am Herzen Und Dazu Gehört Auch, Die Leistung Zu Erkennen Und Entsprechend Zu Belohnen. Deswegen Bietet PAYONE Unter AnderemFlexible Arbeitszeiten inklusive Homeoffice MöglichkeitenMobility KonzepteEine offene und transparente UnternehmenskulturAus- und WeiterbildungsmöglichkeitenSpannende Aufgabenfelder in einem zukunftsorientierten UnternehmenDas bringst du mitAusgezeichnete schriftliche Fähigkeiten in Deutsch und Englisch5+ Jahre Erfahrung im technischen SchreibenHervorragende schriftliche und mündliche Kommunikationsfähigkeiten mit der Fähigkeit, komplexe technische Konzepte für ein diverses Publikum zu übersetzenErfahrung in der Erstellung von API-Dokumentationen und entwicklerorientierten technischen Inhalten, Kenntnisse in Dokumentationsauszeichnungssprachen (Markdown, AsciiDoc, reStructuredText) sowie Erfahrung mit Diagramm- und technischer Illustrationswerkzeugen wie Mermaid, PlantUML, draw.ioHervorragendes Verständnis von API-Dokumentationsstandards und -tools (Swagger/OpenAPI, API Blueprint) und Vertrautheit mit Versionskontrollsystemen (Git)Fundierte Domänenexpertise im Zahlungsökosystem und Erfahrung im technischen Schreiben, idealerweise im Fintech-, Zahlungs-Gateway- oder E-Commerce-Bereich, mit starkem Wissen moderner Zahlungsarchitektur und Integrationsmustern We are on an exciting journey in the payments industry and we are looking for proactive people who can drive positive change, take on topics actively and show what comes next, helping to move the organisation forward. At PAYONE, you will work with determined colleagues from all over the world to tackle unique challenges as a team and make a real impact on society. With an encouraging company culture, strong technology and extensive training opportunities, we support you in advancing your career. Join our team of more than 18,000 people worldwide and help shape the future – because it is yours too.Learn more about life at PAYONE at jobs.worldline.com/payoneWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.Information at a GlanceApply nowRequest ID: 304610Posting Start Date: 7/3/26Job Area: Not ApplicableWork Site: HybridContract Type: PermanentBrand: PAYONEJob Location: Germany - Frankfurt PayOne, Germany - Ratingen PayOne, Germany - Remote Payone
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Financial Services
CHU Amiens-Picardie
•
Remote
Linkedin (France)
À propos de nousVous souhaitez travailler dans un hôpital à taille humaine et intégrer une grande famille ? Le CHU Amiens-Picardie recrute !1er employeur du Sud des Hauts-de-France, le CHU Amiens-Picardie est aussi l’un des deux établissements publics universitaires de santé de référence et de recours sur le territoire.En intégrant l’hôpital public et le CHU Amiens-Picardie, vous participez à une mission de Service Public : répondre aux besoins de santé et d’accompagnement d’un bassin de population de plus de 600 000 habitants.Ensemble, nous faisons le CHU Amiens-Picardie !Vous avez l’opportunité d’intégrer un collectif riche de 150 métiers hospitaliers, engagés au quotidien autour de notre leitmotiv : « prendre soin ». Nos valeurs ? L’hospitalité, l’excellence, le partage, la créativité et l’engagement.L’esprit d’équipe nous anime à tous les niveaux : quel que soit le secteur, vous n’êtes jamais seul !Si vous cherchez plus qu’un job, rejoignez l’aventure hospitalière en intégrant l’équipe l’équipe du Simusanté en tant qu’ingénieur pédagogique SimUsanté-Primans !A noter : à compétences égales, une priorité sera accordée à l'étude des candidatures de travailleurs handicapés et autres bénéficiaires de l’obligation d’emploiMissionVos missions seront… Piloter et administrer les modules PRIMANS sur la plateforme Epione et contribuer à leur évolution. Concevoir et déployer des dispositifs pédagogiques innovants, en assurant leur scénarisation, leur intégration et leur suivi. Accompagner les enseignants et formateurs en santé dans la conception et l’évolution de leurs pratiques pédagogiques et numériques. Concevoir et produire des ressources pédagogiques multimédias adaptées aux besoins des apprenants et aux évolutions des formations. Développer et diversifier les modalités de formation en mobilisant les outils et usages du numérique en santé. Piloter les projets pédagogiques : analyse des besoins, élaboration des cahiers des charges, planification, coordination, suivi des actions et reporting. Évaluer les dispositifs et actions de formation, contribuer à l’analyse des données et à la capitalisation des résultats. Concevoir et animer des actions de sensibilisation, de conseil et de formation auprès des enseignants, formateurs et étudiants. Assurer une veille technopédagogique et contribuer à l’expérimentation de nouveaux outils et modalités pédagogiques. Valoriser et essaimer les projets et innovations pédagogiques, en interne comme en externe, notamment lors de conférences, workshops et événements institutionnels. Participer à la dynamique collective du projet, aux événements et aux actions de communication et de valorisation.ProfilVous êtes… Diplômé(e) d'un BAC+5 en ingénierie pédagogique, formation, numérique ou domaine équivalent. Vous disposez de solides compétences en conception et scénarisation de dispositifs pédagogiques. Vous maîtrisez les outils numériques et les environnements de formation à distance et êtes à l’aise avec l’intégration de ressources multimédias.Et en plus… Vous êtes doté(e) d’excellentes qualités rédactionnelles. Techniquement, vous maîtrisez impérativement : le LMS Moodle (administration front-end, conception/édition/intégration multimédia d'activités et ressources), les logiciels-auteurs et outils numériques VTS Editor, Genial.ly, H5P, Canva et Wooclap, la suite Office (Word, PowerPoint, Excel). Vous possédez des connaissances de base en audiovisuel (montage audio/vidéo simple). Vous possédez des compétences juridiques de base (droits d’auteur, propriété intellectuelle). Vous avez des connaissances de base en programmation informatique (HTML 5 et CSS 3). Vous possédez un niveau en anglais B1 minimum.Vos compétences sont importantes, mais votre personnalité et votre motivation vous distingueront également !Les petits détails qui feront la différence : 75% des frais de transports en commun pris en charge par le CHU Une salle de sport gratuite ouverte 7j/7 de 6h30 à 23h Une crèche ouverte de 6h-22h Un restaurant du personnel (en moyenne 4€) Le CGOS (Comité de gestion des œuvres sociales) Une conciergerie Du télétravail (selon la profession) 28 jours de congés annuels et 19 RTT par anRéférence de l'offre : u13zre4bpl
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Seniority level
Executive
Employment type
Full-time
Job function
Education
Industries
Public Policy Offices and Education
Vestiaire Collective
•
Remote
Linkedin (France)
Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.Our mission is simple: make circular fashion the norm, not the exception.Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.About the role : You're the person in the room who can take a consumer insight, a cultural moment and turn it into a campaign idea that is relevant.You'll work closely with the Head of Brand, the Creative Director, and the Campaign team to develop ideas that stretch across channels (360 approach). You'll shape copy direction, and make sure everything we put out sounds like us. You'll help structure and elevate creative ideas.What you will do: Develop campaign concepts and creative territories rooted in brand strategy and business objectives. Write compelling, on-brand copy across all touchpoints: Social, CRM, Performance Marketing, Offline and creative campaigns. Translate strategic briefs into clear creative frameworks that guide designers, producers, and channel leads. Own and champion the Vestiaire Collective tone of voice, ensuring every word is intentional, consistent, and on-brand. Collaborate with designers, art directors, and video producers to shape the full creative output. Contribute to brand positioning work, naming, and messaging hierarchy. Support and elevate junior creatives and cross-functional partners through feedback, guidance, and creative leadership. Stay sharp on cultural trends, fashion conversations, and competitor creative and bring what's relevant to the table. Work together with our Product Copywriter to make sure we sound like one brand. About you:3-5 years of experience in content strategy or copywriting for marketing. Experience writing (EN US) localization friendly copy for multinational audiences. A portfolio that demonstrates both strategic thinking and executional craft. Concepts and copy. Not just one or the other. A deep, genuine understanding of the luxury landscape and the ability to write across registers: witty for social, editorial for campaign, data-driven for performance marketing, precise and UX-friendly for CRM. Native/ Bilingual English speaker and one or two European languages (French, German, Italian) are a plus. Experience working in Figma; Familiarity with Contentstack and Braze (or similar tools) to understand the full copy lifecycle Strong collaboration skills and the confidence to present, defend, and refine creative ideas in a fast-moving team. What We OfferPurpose-driven work at scale Join a company reshaping the fashion industry towards circularity, you directly contributes to reducing waste and extending the life of luxury itemsHigh-impact scope & ownership Work on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countriesA truly international environment Collaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh CityCareer acceleration in a fast-moving scale-up Take ownership early, grow fast, and shape your path, as an expert or a future leaderLearning & growth as a priority Dedicated budget, continuous feedback culture, and opportunities to work on cutting-edge topics (AI, marketplace dynamics, scalability, etc.)Flexible ways of working Hybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operateGive back through action 2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day-to-day roleCompetitive compensation & benefits Including bonus, health coverage, lunch vouchers, Gym-Pass, and additional legal perks depending on your locationResearch shows that candidates from underrepresented backgrounds including women, people with disabilities, and other marginalized communities, are less likely to apply unless they meet 100% of the criteria.At Vestiaire Collective, we believe diversity drives better decisions, stronger products, and more meaningful impact.If this role excites you but your experience doesn’t align perfectly, we still encourage you to apply, your perspective could be exactly what we’re looking for.Vestiaire Collective is proud to be an equal opportunity employer.PS: We take candidate experience seriously, and your safety too !Vestiaire Collective will only contact you through official email addresses ending in @vestiairecollective.com or no-reply@hire.lever.co.We will never:Contact you via WhatsApp, Telegram, or similar platformsAsk for payment or banking information at any stage of the processIf you receive a suspicious message, please report it to: talentacquisition@vestiairecollective.comWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Software Development
As a Content Designer at TPXimpact, you will work on projects shaping how people find, understand, access and use products and services – making sure content is accessible, easy to understand and in the most appropriate format. As part of multidisciplinary teams, you will work with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Content Design practice. Responsibilities Working as the content desig…
Missione Supportare la crescita del business Clariter attraverso la gestione end-to-end delle gare e delle offerte commerciali complesse, redigendo documentazione técnica e commerciale di alta qualità, in autonomia e in stretta collaborazione con il Delivery Manager e la struttura técnica. Le tue responsabilità - Analizzare capitolati, RFP, RFQ e documentazione di gara, individuando requisiti tecnici, vincoli e criteri di valutazione. - Progettare e redigere in autonomia proposte tecniche e com…
Anthropic
•
San Francisco, CA | New York City, NY
Greenhouse (USA)
<div class="content-intro"><h2><strong>About Anthropic</strong></h2>
<p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h3><strong>About the Role</strong></h3>
<p>As <strong>Developer Relations </strong>at Anthropic, you will help developers discover, onboard, and get the most out of Claude Code, Claude Tag, and future developer products. This role is pivotal in helping developers adopt Claude-powered products, growing our developer ecosystem, gathering crucial feedback to inform product development, and ensuring our products are used responsibly, safely, and securely.</p>
<p>You'll be a hands-on technical voice for Anthropic's developer community, including partners, customers, and independent developers. Your success in this role will directly shape how developers experience and adopt Claude, helping users adopt new ways of working with Claude and bringing developer feedback back to product and research teams Building strong relationships between our developer community and internal teams will be essential as we advance our mission of creating reliable, interpretable AI that follows human intent.</p>
<h3><strong>What You'll Do</strong></h3>
<p><strong>Drive Technical Strategy and Impact</strong></p>
<ul>
<li>Shape how developers discover and engage with Anthropic's developer products (specifically Claude Code and Claude Tag), bringing a strong point of view grounded in hands-on experience and feedback from users.<br><br></li>
<li>Build frameworks and mechanisms for measuring developer success that align with both business objectives and our mission of safe, beneficial AI<br><br></li>
<li>Prioritize community and content initiatives based on data, developer feedback, and business needs<br><br></li>
<li>Partner closely with product and engineering to ensure developer needs inform the roadmap<br><br></li>
</ul>
<p><strong>Set the Bar for Developer Relations Craft</strong></p>
<ul>
<li>Help define what world-class AI developer relations looks like in this emerging field<br><br></li>
<li>Model excellence in technical content, code samples, and developer engagement that others can learn from<br><br></li>
<li>Contribute to and help evolve the processes and best practices the broader DevRel function relies on<br><br></li>
</ul>
<p><strong>Drive Scaled Developer Adoption and Success</strong></p>
<ul>
<li>Understand the diverse needs of developers across segments, from individual hobbyists to enterprise engineering teams<br><br></li>
<li>Partner with GTM, Sales, and Marketing to support developer-focused campaigns that drive adoption<br><br></li>
<li>Lead and participate in high-impact developer events, workshops, and community activities that introduce Claude to strategic developer communities<br><br></li>
<li>Generate high-quality technical content (ex: sample apps, tutorials, documentation, integration guides, and best practices) that demonstrates how to use Claude responsibly and effectively<br><br></li>
</ul>
<p><strong>Drive Alignment Through Cross-Functional Collaboration</strong></p>
<ul>
<li>Act as an advocate for developer needs at Anthropic, translating developer feedback into concrete product and content initiatives<br><br></li>
<li>Collaborate with Research to translate AI capabilities into accessible educational resources<br><br></li>
<li>Partner with Communications and Marketing to amplify developer success stories<br><br></li>
<li>Promote best practices for responsible AI use among developers building with Claude<br><br></li>
</ul>
<h3><strong>About You</strong></h3>
<ul>
<li>You have 5+ years of experience in developer relations, developer experience, or technical product/engineering roles, with a track record of shipping content or tools that measurably grew a developer ecosystem<br><br></li>
<li>You're technically credible. You can deeply understand AI/ML and API concepts and translate complex technical ideas for various audiences, from individual developers to enterprise engineers<br><br></li>
<li>You have hands-on technical ability. You can write production-quality code demos, critically review developer samples for quality and best practices, and give specific, actionable technical feedback<br><br></li>
<li>You have real insight into developer psychology and behavior. You know how to reach developers through the right channels, build authentic affinity for products, and design content that drives meaningful adoption<br><br></li>
<li>You're passionate about AI's potential and deeply committed to ensuring it's developed responsibly, with a genuine interest in AI safety and ethical considerations<br><br></li>
<li>You're a collaborative contributor who can influence across teams without direct authority, building strong relationships with stakeholders at all levels<br><br></li>
<li>You've thrived in high-growth environments and can adapt quickly as priorities evolve<br><br></li>
</ul>
<h3><strong>Nice to Have</strong></h3>
<ul>
<li>Experience working specifically with large language models or generative AI<br><br></li>
<li>Background in AI safety, ethics, or responsible AI development<br><br></li>
<li>Public speaking experience at industry conferences and events<br><br></li>
<li>Content creation experience (technical writing, video tutorials, etc.)</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The annual compensation range for this role is listed below.&nbsp;</p>
<p>For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.</p></div><div class="title">Annual Salary:</div><div class="pay-range"><span>$290,000</span><span class="divider">&mdash;</span><span>$435,000 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Logistics</strong></h2>
<p><strong>Minimum education: </strong>Bachelor’s degree or an equivalent combination of education, training, and/or experience</p>
<p><strong>Required field of study:&nbsp;</strong>A field relevant to the role as demonstrated through coursework, training, or professional experience</p>
<p><strong>Minimum years of experience: </strong>Years of experience required will correlate with the internal job level requirements for the position</p>
<p><strong>Location-based hybrid policy:</strong> Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.</p>
<p><strong data-stringify-type="bold">Visa sponsorship:</strong>&nbsp;We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.</p>
<p><strong>We encourage you to apply even if you do not believe you meet every single qualification.</strong> Not all strong candidates will meet every single qualification as listed.&nbsp; Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.<br><br><strong data-stringify-type="bold">Your safety matters to us.</strong> To protect yourself from potential scams, remember that Anthropic recruiters only contact you from&nbsp;@anthropic.com&nbsp;email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit&nbsp;<u data-stringify-type="underline"><a class="c-link c-link--underline" href="http://anthropic.com/careers" target="_blank" data-stringify-link="http://anthropic.com/careers" data-sk="tooltip_parent" data-remove-tab-index="true">anthropic.com/careers</a></u>&nbsp;directly for confirmed position openings.</p>
<h2><strong>How we're different</strong></h2>
<p>We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.</p>
<p>The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI &amp; Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.</p>
<h2><strong>Come work with us!</strong></h2>
<p>Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. <strong data-stringify-type="bold">Guidance on Candidates' AI Usage:</strong>&nbsp;Learn about&nbsp;<a class="c-link" href="https://www.anthropic.com/candidate-ai-guidance" target="_blank" data-stringify-link="https://www.anthropic.com/candidate-ai-guidance" data-sk="tooltip_parent">our policy</a> for using AI in our application process.</p></div>
Confidential Careers
•
Remote
Linkedin (Malaysia)
Direct message the job poster from Confidential Careers
Lim Yi Xuan 林佚轩 (IHRP-CP)
Lim Yi Xuan 林佚轩 (IHRP-CP)
Talent Acquisition at Klook
About the RoleThe Service & Knowledge Management team is the front line of our IT organization — the team that every employee interacts with when something isn't working, when they need access, or when they're onboarding for the first time. But we are not building a traditional helpdesk. Over the next 18 months, we are systematically converting manual, human-handled service into documented knowledge, automated workflows, and self-service capabilities — as part of a broader move toward an All-in-One IT platform.We are looking for an IT Service Team Lead who can run a tight, high-quality service operation today while relentlessly pushing it toward automation tomorrow. You will own the service experience end-to-end, build the knowledge base that makes automation possible, and lead a team that is equally comfortable resolving a complex access issue and designing the workflow that prevents it from recurring.What You'll OwnService delivery & experience (~30%)- Own day-to-day IT service quality — ticket handling, SLA adherence, first-contact resolution, and employee-facing experience across onboarding, offboarding, hardware, access, and software.- Ensure first-week readiness for new hires: zero missing permissions, zero login failures, hardware provisioned on time.- Act as the escalation point for complex or cross-functional service issues; triage, resolve, and feed learnings back into the knowledge base.- Track and report on key service metrics: ticket-to-headcount ratio, manual ticket resolution rate, first-week access-gap incidents, and account/login failure rates.Workflow operations & automation (~40%)- Map, document, and continuously improve service workflows — from account provisioning and permission management to hardware deployment and software license assignment.- Drive the team toward zero-touch and automated provisioning: identify manual steps that can be eliminated through rule engines, workflow automation, or self-service tooling.- Work closely with the IT Solutions team to translate repeatable service patterns into deployable automated workflows.- Track automation metrics: account/permission provisioning success rate, average automated deployment time, zero-touch deployment success rate.Knowledge management (~30%)- Build and maintain a structured, searchable knowledge base that captures how things are done — not just for end users, but for the team itself.- Establish a discipline of turning every resolved incident, every new workflow, and every system change into documented knowledge.- Ensure the knowledge base actively reduces inbound ticket volume and supports self-service; measure and report on deflection rates.- Partner with IT Business Partners to stay current on business unit policies, onboarding processes, and access requirements — and reflect those in documentation.Team leadership- Lead, coach, and develop the service team; build capability in both technical operations and knowledge discipline.- Manage workload distribution and escalation paths; maintain team readiness as the business scales across regions.- Contribute to IT asset planning — hardware stock, provisioning lead times by region, and lifecycle tracking.What We're Looking For- 5+ years in IT service / helpdesk / IT operations roles, with 2+ years in a team lead or supervisory capacity.- Strong grasp of IT service management (ITSM) principles and hands-on experience with ticketing and service platforms (e.g. ServiceNow, Jira Service Management, Freshservice, or equivalent).- Proven experience building or significantly improving a knowledge base or documentation system — not just writing articles, but creating a system that others maintain and that measurably reduces ticket volume.- Hands-on with account & access management: Active Directory / Entra ID, SSO/IdP, MDM, Google Workspace or Lark administration.- Practical experience with workflow automation tools (e.g. Zapier, Make, Workato, or scripting) to reduce manual service steps.- Strong data awareness: comfortable tracking service metrics, spotting trends, and using data to make the case for process improvements.- Fluent English (written and spoken) essential for documentation quality, cross-team communication, and stakeholder reporting; working proficiency in Mandarin.- Excellent communicator — able to manage employee expectations, report upward clearly, and collaborate laterally with the Solutions teams.- Exposure to multi-region or cross-border IT service operations.Hard skills- IT service operations & ITSM — resume keywords: ITSM, ticketing system, SLA management, incident management, onboarding/offboarding, account provisioning, MDM, Google Workspace / Lark admin.- Basic data analysis skills to build service dashboards and track KPIs independently.Soft skills- Service mindset with a systems lens — instinct to fix the root cause and build the system, not just close the ticket; resume keywords: process improvement, knowledge management, ITSM, SOP, runbook.- Team coaching & operations management — keeping a team effective, consistent, and growing in a fast-moving environment; resume keywords: team lead, coaching, shift management, SLA ownership, performance tracking.Nice to Have- Experience rolling out or administering an AI-assisted service layer (e.g. IT chatbot, agent-assisted triage).
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media and Information Services
WHERE DOES THIS ROLE FIT IN BIGGER PICTURE?
As Sr. Manager – Curriculum Design & Capacity Building (CDCB), you will drive the design and delivery of high-quality, experiential learning programs for system actors such as teachers, placement officers, and government officials. With Medha scaling to reach 100,000 youth across seven states, this role ensures our curriculum and capacity-building initiatives are impactful, inclusive, and aligned with national/state policy frameworks. You’ll also work with government partners to co-create solutions that foster youth employability and life skills at scale.
WHAT YOU WILL BE RESPONSIBLE FOR:
Curriculum Design & Development
Develop competency-based curricula tailored for system actors such as teachers, placement
officers, Principals/Leaders and government officials.
Align content with national and state education policies to ensure relevance and scalability.
Incorporate inclusive, gender-sensitive, and equitable learning methodologies.
Capacity Building & Facilitation
Design and execute large-scale training programs, ensuring continuous skill enhancement.
Develop assessment tools and methodologies to measure training effectiveness.
Provide mentorship and guidance to facilitators, ensuring high-quality learning experiences.
Government Engagement & Partnerships
Collaborate with government agencies to co-create scalable learning initiatives.
Offer technical advisory support to state officials to enhance policy implementation.
Represent Medha in strategic forums, discussions, and official reviews.
Monitoring & Data-Driven Improvement
Work with the D&I team to track curriculum and training effectiveness.
Utilize data insights to refine learning programs and optimize delivery.
Establish feedback mechanisms to ensure continuous improvement in training outcomes.
WHO WE ARE LOOKING FOR:
Excellent facilitation skills & training delivery skills across diverse stakeholders. Articulates ideas clearly, actively listens to understand and address the needs of students, alumni, and partners.
Strong understanding of adult learning principles, Instructional design thinking, and pedagogical frameworks.
Effectively works with diverse teams to achieve common goals. Ability to deal with a dynamic, uncertain, and collaborative environment, yet develop creative, effective solutions.
Open to travel frequently to build and maintain relationships with the government system actors and Officials of the states Medha is working.
Demonstrates Entrepreneurial Mindset, takes initiative, and can identify and capitalize on opportunities.
OUR HIRING PROCESS:
Our goal is to be as transparent and respectful of your time during the recruiting process. We use a technology platform to ensure the hiring process is comprehensive, efficient, and well documented.
Originally posted on Himalayas
SweetRush
•
United States
Himalayas Tech
Technical Learning Experience DesignerLocation: USA (East Coast Preferred)SweetRush has an exciting opportunity for a talented professional to join our Talent Solutions team!Who We AreAt SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…About the Opportunity This is a great opportunity for an instructional designer who thrives in technical subject matter. Our client, a company operating in the semiconductor industry, needs someone who can bridge the gap between deep hardware expertise and learner-ready content. You'll collaborate closely with a subject matter expert to develop a growing library of circuit board and electronics modules using Articulate 360, and bring those modules to life with AI avatar video using HeyGen or Synthesia — bringing both design thinking and development skills to every deliverable.Location: USA (Remote, EST preferred)Contract Type: FreelanceProject Duration: up to 10 weeksProject Capacity: 30 hours per weekStart Date: End of JuneHourly Range: negotiableYour Impact and Responsibilities - Essential functions include:
Design and develop e-learning modules on circuit board and hardware topics using Articulate 360, working directly from SME-provided content
Partner closely with a technical Subject Matter Expert to extract, structure, and translate complex hardware concepts into clear, learnable experiences
Create AI avatar video content using HeyGen or Synthesia to support module delivery and learner engagement
Own both instructional design and development end-to-end, maintaining a production pace of approximately one module per week
What You Bring – Required Skills
Strong LXD fundamentals with a proven ability to independently take raw technical content and shape it into polished, effective modules with minimal direction
Demonstrated comfort with technical subject matter — familiarity with circuit board theory, electronics, or hardware/PCB concepts is required; you don't need to be an engineer, but schematics and PCB terminology should not slow you down
Hands-on Articulate 360 development skills — this role requires building, not just designing
Experience facilitating knowledge transfer with SMEs, including helping them organize and articulate what they know
Ability to ramp up quickly and operate with a high degree of autonomy
Bonus Skills
Background in manufacturing, engineering, or industrial training environments
Experience developing large-scale module libraries (20+ modules)
Familiarity with needs analysis, handoffs and picking up mid-project with existing documentation
SweetRush Is an Equal Opportunity EmployerWe are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Call to Action:Submit Your Resume!Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at . You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at . Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.Originally posted on Himalayas
Join Vonage and help us innovate cloud communications for businesses worldwide!Professional Services Consultant - Conversational DesignTitle: Professional Services Consultant Location: US - RemoteDepartment: Vonage AI – Conversation Design TeamAbout Vonage AIAt Vonage AI, we help businesses worldwide connect with their customers more effectively - without compromising on service quality. Our team designs and delivers intelligent Virtual Agents (text and voice) across multiple channels and industries, creating seamless, personalized, and engaging customer experiences.We’re looking for aProfessional Services Consultant - a highly skilled, creative, and people-oriented professional - to join our global Conversation Design team. This role is for someone who combines strong hands-on design expertise with strategic thinking and leadership within projects and the team.Why this role matters:As a Professional Services Consultant, you’ll be responsible for designing the user experience of Virtual Agents and leading end-to-end client engagements. In addition to hands-on delivery, you’ll play a key role in improving team processes, raising design quality, and helping the team scale.You’ll work closely with clients and partners to understand conversational AI capabilities, identify high-value use cases, design and deploy Virtual Agents in Vonage AI Studio, and support projects throughout their lifecycle. As a Senior, you’ll also take ownership of more complex projects, mentor peers, and drive initiatives that improve how we work in both the managed services and professional services spaces.This role blends advanced conversation design, strategic thinking, and technical problem-solving, with direct impact on millions of customer interactions every day.Your key responsibilities:
Design and build complex, high-impact Virtual Agents using Vonage AI’s no-code Studio
Lead the solution design for challenging customer use cases across voice and text channels
Collaborate closely with product, solutions, and customer applications teams to shape intelligent, scalable conversations
Own the quality and consistency of conversation scripts, ensuring alignment with customer brand voice and business goals
Lead copywriting efforts for new dialogue flows, adapt existing content (FAQs, SOPs), and oversee content quality standards
Create and review prototypes, mockups, and conversation flow diagrams to guide internal and client stakeholders
Partner with engineering and technical teams to define conversation scope, anticipate user behavior, and resolve complex design challenges
Drive process improvements that increase team efficiency, quality, and predictability of delivery
Provide feedback, guidance, and mentorship to other Conversation Designers
Manage multiple complex projects and senior stakeholders while maintaining a strategic, big-picture view
What you'll bring:
3+ years of experience in Conversation Design or a closely related field
Native-level English proficiency (spoken and written)
Exceptional writing, editing, and verbal communication skills
Strong interpersonal skills and ability to lead and influence in a global, remote team
Proven ability to learn and adapt to new systems quickly
Strong analytical and problem-solving skills for complex workflows and systems
Ability to thrive in a fast-paced environment and consistently meet deadlines
Experience delivering and publishing multiple Virtual Agents (strong advantage)
Solid understanding of human–machine interaction principles (advantage)
Prior experience designing AI-driven conversational systems (big advantage)
How you’ll benefit:
Company Bonus or Commission Structure (depending on the role)
Medical, Dental, and Vision Coverage Options
401(k) Savings Plan
Company-Paid Basic Life and AD&D Insurance
Short-Term Disability (STD)
Long-Term Disability (LTD)
Maternity/Parental Leave
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Employee Support Program (EAP)
Voluntary Supplemental Insurance
Lifestyle Benefits
Volunteer Time Off (VTO)
Tuition Reimbursement - available for select positions; full details will be shared during the interview process
US Pay Transparency
$95,914—$125,000 USD
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Originally posted on Himalayas
We are looking for a skilled Conversational Designer with hands-on experience in Google Dialogflow CX/ES to design and develop engaging chatbot and voicebot experiences. The ideal candidate should possess strong expertise in conversation design, NLP/NLU concepts, customer journey mapping, and integration of conversational AI solutions across digital and voice channels.Responsibilities
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES.
Create intents, entities, utterances, contexts, and dialogue management strategies.
Collaborate with business stakeholders, developers, and UX teams to build intuitive conversational experiences.
Optimize bot performance through continuous training, testing, and analytics review.
Design fallback handling, error recovery flows, and escalation journeys to live agents.
Integrate conversational platforms with APIs, webhooks, CRM systems, and contact center solutions.
Conduct user testing and improve conversation flows based on customer interactions.
Maintain conversational design documentation and best practices.
Support multilingual and omnichannel conversational experiences where required.
5+ years of experience in Conversational Design, Voice Bot Design, or Conversation UX.
Hands-on experience with Dialogflow CX/ES and Google CCAI.
Strong understanding of NLP concepts including intents, entities, utterances, contexts, and conversation flows.
Experience designing conversational experiences for IVR, voice bots, or chatbots.
Excellent writing, communication, and interaction design skills.
Ability to translate complex business processes into simple conversational experiences.
Strong analytical and problem-solving abilities.
Nice to Have
Experience with IVR modernization or IVR-to-bot migration programs.
Familiarity with Amazon Connect, Amazon Lex, or other conversational AI platforms.
Exposure to prompt engineering and generative AI conversational experiences.
Experience working with contact center operations and customer support workflows.
Understanding of conversational analytics and bot performance optimization.
Familiarity with Agile methodologies and collaboration tools.
We offer:
Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.All your information will be kept confidential according to EEO guidelines.Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Originally posted on Himalayas