API Documentation & Developer Writer Jobs

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INSTRUCTIONAL DESIGNER

Northern Health - BC Remote
Linkedin (Canada)

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking an Instructional Designer to join our Human Resources department.In accordance with the established vision and values of the organization, and as directed by the Regional Manager, Organizational Learning, the position designs, develops, evaluates, and continuously improves educational programming with a particular focus on microlearning and hybrid delivery modalities. The Instructional Designer engages key partners to inform learning and development requirements, as well as the design, development, and delivery of a multipronged and blended learning approaches. Builds and implements regional and local programs and systems for a variety of audiences and integrates knowledge of adult education methodologies, tools, and techniques into educational programming. Works closely with the eLearning team to coordinate and facilitate a learning strategy that aligns with NH strategic priorities. Represents the team on internal/external working groups and committees as required.Starting salary will be approximately from $76,111 to $95,138 and will be based on education, training, experience, and salaries of similar positions. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Hospitals and Health Care

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Instructional Designer - AI and Assessment

University of Alberta Remote
Linkedin (Canada)

Job DescriptionThis competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.This position has a term length of 2 years from the date of hire.Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.Reporting to an Associate Director of the Centre for Teaching and Learning (CTL), the Instructional Designer - AI and Assessment, supports instructors and instructional teams in designing effective, innovative, and evidence-informed approaches to teaching, learning, and assessment. The position provides particular expertise in the thoughtful use of AI to enhance teaching and learning and support evolving approaches to assessment.As a member of the CTL team, the Instructional Designer:Develops and delivers professional learning and resources on AI, assessment, and instructional design.Provides consultation to instructors and instructional teams on course and assessment design across face-to-face, online, remote, and blended contexts.Promotes and models effective teaching practices aligned with the Teaching, Learning, and Evaluation Policy and Framework for Effective Teaching.Collaborates across CTL to develop coherent, integrated programming and services.Contributes to the evaluation and continuous improvement of CTL programs and services through evidence-informed and scholarly approaches.About The Centre For Teaching And LearningThe Centre for Teaching and Learning (CTL) advances the University of Alberta’s teaching and learning mission by inspiring instructors, connecting communities, and partnering for impact. As the university’s centre for expertise in teaching and learning, CTL supports instructors, academic leaders, and programs through research-informed, inclusive, and student-centred approaches that strengthen teaching practice and student learning.Guided by institutional priorities, including Shape: A Strategic Plan of Impact, Braiding Past, Present and Future, and Changing the Story, CTL advances teaching and learning through reflection, peer learning, innovation, and partnership. The Centre is committed to inclusive, anti-colonial, and relational approaches that critically examine colonial structures in higher education and support the integration of Indigenous ways of knowing, being, and doing into teaching, learning, curriculum, and assessment.Working collaboratively across faculties and institutional units, CTL builds capacity for meaningful and sustainable improvements in teaching and learning across diverse disciplinary and academic contexts.ResponsibilitiesLearning and Instructional Design Support — 40%Provide consultations to instructors and instructional teams on course design, delivery, instructional technologies, and learning environments.Support the design of accessible, effective, and evidence-informed learning experiences aligned with the Framework for Effective Teaching.Develop and maintain accessible instructional resources that support instructors across levels of experience.Collaborate with CTL colleagues and university partners to align resources and support with institutional priorities.Professional Learning and Programming — 40%Design and deliver professional learning, workshops, and other learning opportunities for instructors and instructional teams.Tailor programming to diverse audiences, disciplines, career stages, and teaching contexts, including in-person, online, and blended environments.Apply evidence-informed approaches and adult learning principles to the design and delivery of programming.Collaborate with CTL colleagues to develop customized and team-based learning opportunities.Evaluate programming and use participant feedback and other evidence to inform continuous improvement.Operations, Professional Practice and Emerging Priorities — 20%Develop quarterly portfolio plans aligned with CTL’s annual goals and strategic priorities.Contribute to CTL committees, operational activities, and unit-wide initiatives.Maintain and develop expertise in instructional design, pedagogy, educational technologies, and emerging developments in post-secondary teaching and learning.Respond to emerging institutional and teaching and learning priorities through specialized educational development activities and strategic initiatives.Undertake other related duties as assigned.QualificationsAn Undergraduate degree in educational technology, adult education, or a related field is required. A Master's degree is preferred.A minimum of 3 years experience in instructional design and demonstrated effectiveness as a facilitator/instructor in the post-secondary context.Strong understanding of adult learning principles and instructional design models (e.g., ADDIE, backward design).Proven knowledge of evidence-based pedagogical approaches and learner-centered teaching practices grounded in adult learning principles.Proficiency in the integration of digital learning tools and technologies into diverse learning environments, with a commitment to accessible, inclusive teaching.Exceptional consultative and communication skills, with the ability to build trust, influence and engage stakeholders positively.Ability to work collaboratively within a multidisciplinary team and adapt communication styles to meet the needs of various audiences and learners.Ability to work independently and in a team environment, demonstrating respect, dignity, and integrity in working relationships.Experience providing client-centred services and programming within the post-secondary environment.Ability to listen actively, seek out advice, and contribute insights and new ideas related to work assignments.Ability to work in a fast-paced environment, prioritize competing demands, meet deadlines, and complete detail-oriented work.Application InstructionsClick "Apply Now" to submit your resume and cover letter.This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).This position offers a comprehensive benefits package .About UsThe University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more .At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.About The TeamThe Provost and Vice-President - Academic is the University of Alberta’s chief academic officer and a key leader in advancing the university’s educational mission. As a member of the executive team, the Provost works closely with the President and fellow vice-presidents to ensure all institutional portfolios and priorities are aligned with the university’s vision and strategic goals.The Provost is responsible for academic resource allocation and provides oversight of the infrastructure, services, and administrative units that support teaching, learning, and research excellence. This includes leadership of the university’s colleges and faculties, as well as several key portfolios: the Office of the Registrar, Vice-Provost (Access, Community + Belonging), Vice-Provost (Indigenous Programming and Research), Vice-Provost (Graduate and Postdoctoral Studies), Vice-Provost (Learning Initiatives), and the Centre for Teaching and Learning. The Provost also works in close partnership with the Deans' Council and supports institutional planning and academic policy development.Through strategic direction and collaborative engagement, the Provost ensures that the University of Alberta maintains a dynamic, inclusive, and academically rigorous environment, positioning it as a leader in post-secondary education in Canada and globally. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Higher Education

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Learning Designer

Walmart Canada Remote
Linkedin (Canada)

Position Summary...This role assesses, designs, develops, and implements high-quality sustainable blended learning solutions and knowledge management solutions to enhance learner experience and knowledge retention. This role partners with cross-functional stakeholders to identify learning needs, develop scalable solutions, and evaluate effectiveness to support business outcomes.What You'll Do...The role involves auditing, leveraging, and adapting learning collateral from various teams. This may include collaborating with cross-functional teams to ensure learning solutions address business needs, align with corporate best practices, and effectively drive performance.Applying instructional design expertise and best practices into blended learning solutions is essential. The role may also manage ad hoc requests, focusing on user experience and the measurable effectiveness of training. Developing learning that meets proposed outcomes and delivers on learning metrics is a key responsibility.The role applies various levels of evaluation to measure the effectiveness of blended learning solutions and provides reports and recommendations for continuous improvement of learning initiatives. Additionally, liaising with external learning vendors and managing projects of externally-developed learning solutions may be required.Maintaining existing documentation and content, ensuring it is up to date and technically validated, is part of the role. Staying abreast of industry trends and developments, and making recommendations to streamline, modernize, and evolve the learning function, are also important aspects.Minimum (Required) QualificationsBachelor’s degree in Education, Instructional Design, Adult Learning, HR, Business, or related fieldMinimum 5+ years experience in instructional design, e-learning development, or learning experience designStrong knowledge of adult learning principles and instructional design models (e.g., ADDIE, Kirkpatrick)Proven experience designing and developing blended learning solutions (e.g., eLearning, instructor-led, video, job aids)Proficiency with Articulate 360 (Storyline, Rise)Experience using Adobe Creative Suite (e.g., Photoshop, Illustrator, Premiere) for multimedia content developmentExperience with video production, animation, or storytelling tools (e.g., Vyond, Adobe Premiere, After Effects)Strong ability to conduct needs analysis and translate business requirements into learning solutionsDemonstrated experience collaborating with SMEs and cross-functional stakeholdersKnowledge of graphic design principlesAbility to align content with brand standards and learner experience design principlesFamiliarity with LMS platforms and accessibility standards (WCAG/AODA)Excellent communication, project management, and organizational skillsExperience with AI tools in learning design (content generation, personalization, rapid prototyping)Exposure to learning analytics, evaluation, and reporting on training effectivenessExperience managing multiple concurrent projects Familiarity with LMS platforms (e.g., Moodle, Workday)Ability to work with Bilingual assets (English/French)Preferred QualificationsUnderstanding of UX/UI principles in digital learningExperience designing compliance or operational trainingExperience with photography and videography is an assetExperience in retail, operations, or large enterprise environmentsLeadership ExpectationsRespect the Individual:Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.Acts With IntegrityMaintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.Is consistently humble, self-aware, honest, and transparent.Serve Our CustomersDelivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.Strive For ExcellenceConsistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.The pay range for this position is $74,000.00 - $101,750.00. Pay will be determined based on relevant experience.‎L’échelle salariale pour ce poste est de 74,000.00 à 101,750.00. La rémunération sera déterminée en fonction de l’expérience pertinente.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…1940 Argentia Rd, Mississauga, ON L5N 1P9, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Retail, Manufacturing, and Retail Groceries

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Direct message the job poster from SACO® Sara Chahboun Sara Chahboun Spécialiste en acquisition de talents sénior/ Senior Talent Acquisition Specialist chez Humanify | Connecting people to their next career… À propos de SACOSACO Technologies a inventé l'écran vidéo à DEL et a donné naissance à toute une industrie. La Sphère de Las Vegas, la façade multimédia du Burj Khalifa et certaines des installations visuelles les plus emblématiques de la planète ne sont que quelques-unes des réalisations d'exception qui portent notre signature. Nous réunissons des technologues, des experts en éclairage et des spécialistes des médias issus de divers horizons afin de créer une communauté fondée sur le savoir, la passion et la volonté commune de réaliser des projets extraordinaires. Nous ne sommes pas une entreprise technologique comme les autres.Sommaire du postRelevant du gestionnaire du service d’intégration de produits, le ou la coordonnateur(trice) junior à l’intégration de produits et rédacteur ou rédactrice technique est responsable de concevoir et de coordonner des solutions techniques, de la phase initiale jusqu'à la livraison, tout en produisant une documentation technique claire, précise et visuellement attrayante. Ce rôle sert de passerelle entre les intervenants créatifs, techniques et opérationnels, en traduisant des informations complexes sur les produits et l’ingénierie en guides d’installation et manuels d’utilisation répondant aux normes de qualité de SACO. Des outils d’IA sont mis à disposition pour soutenir les tâches quotidiennes, telles que la rédaction de documentation, la création de contenu visuel et l’automatisation des flux de travail.Responsabilités principalesA. Coordination de l’intégration de produitsConcevoir et coordonner des solutions techniques et gérer les efforts de développement, de la phase initiale jusqu'à la livraison, en veillant à l’alignement avec les objectifs du client et les normes de SACOUtiliser Vectorworks et/ou des logiciels de DAO (CAD) pour élaborer des dessins techniquesUtiliser les logiciels de la suite Creative Cloud pour élaborer la documentation de projetCollaborer avec des équipes multidisciplinaires, designers, ingénieurs, stratèges et partenaires externes , pour donner vie à des idées novatrices;Effectuer un suivi proactif des jalons de projet et des enjeux; élaborer des plans d’atténuation et de contingence afin de respecter les échéanciers de livraison;Gérer simultanément plusieurs projets d’envergures variées tout en maintenant des priorités claires et une communication organisée avec les parties prenantes;Préparer et tenir à jour une documentation de projet précise, accessible à la fois aux auditoires techniques et non techniques;Agir à titre de point de contact réactif auprès des parties prenantes internes et externes — accuser réception des communications rapidement et en assurer un suivi rigoureux;Écouter les visions des clients et des partenaires pour les traduire en plans concrets, réalisables et assortis de résultats mesurables.B. Rédaction technique et documentationRecevoir les données techniques de l’équipe de conception — incluant les dessins d’ingénierie, les modèles 3D et la documentation des processus étape par étape — et les transformer en guides d’installation et manuels d’utilisation soignés;Modifier et adapter les dessins techniques et éléments graphiques à l’aide des outils d’Adobe Creative Cloud (principalement InDesign, Illustrator et Photoshop) pour répondre aux normes de documentation et aux besoins des utilisateurs finaux;Utiliser SolidWorks pour extraire des vues et visuels indépendants à partir de modèles 3D au besoin, en veillant à ce que la documentation reflète fidèlement la géométrie des produits et les détails d’assemblage;Mettre en page et formater toute la documentation finale dans Adobe InDesign, en assurant la cohérence avec les gabarits, guides de style et normes de marque de SACO;Collaborer étroitement avec les ingénieurs, designers de produits et gestionnaires de projets pour vérifier l’exactitude technique de l’ensemble du contenu;S’assurer que la documentation soit claire, complète et adaptée autant aux installateurs techniques qu’aux utilisateurs finaux;Gérer le contrôle des versions de documents et maintenir un archivage structuré de toutes les publications techniques.Profil recherchéFormation et expérienceUn diplôme précis n’est pas exigé; toutefois, les personnes candidates doivent faire preuve de solides bases techniques dans l’un des domaines suivants :études techniques, cours ou expérience pratique équivalente en ingénierie, architecture, design industriel ou dans une discipline connexe;Une compréhension pratique des principes d’ingénierie, de l’interprétation de dessins techniques et du raisonnement spatial/mécanique est essentielle;1 à 2 ans d’expérience dans des fonctions de coordination de projets, d'intégration technique ou de rédaction de documentation technique;Une expérience préalable dans les domaines de l’audiovisuel (AV), de l’éclairage, de la scénographie ou de l’intégration technologique constitue un atout majeur;Capacité démontrée à gérer simultanément plusieurs projets aux priorités concurrentesExpérience dans la production de documents techniques tels que des guides d’installation, des manuels ou des publications similaires (un atout).Compétences techniques:Adobe Creative Cloud — Maîtrise intermédiaire requise, avec un accent particulier sur InDesign, Illustrator et Photoshop;SolidWorks — Capacité à naviguer dans les modèles et à en extraire des vues à des fins de documentation;Vectorworks et/ou logiciels de DAO (CAD) — Capacité à lire et à élaborer des dessins techniques;Maîtrise de la suite Microsoft Office (Word, Excel, Outlook, Teams);Compréhension des notions de base en électronique, des principes électriques et des techniques d'accrochage (rigging);Connaissance des outils ERP ou de gestion de projet (un atout);Passion pour les technologies émergentes; maintien à jour des tendances de l’industrie et de leurs applications;Familiarité avec les outils d’IA (p. ex. outils de génération de texte, d’image ou de design) appliqués à la documentation ou aux flux de travail créatifs (un atout majeur).Compétences relationnelles et style de travailEsprit créatif et dynamique, ayant fait ses preuves dans l’alliance de la créativité et de l’expertise technique;Aptitudes de communication exceptionnellement claires et précises, s’adressant aussi bien à des publics techniques que non techniques;Grande sensibilité visuelle — capable de présenter des informations techniques complexes de manière épurée, intuitive et accessible;Personne autonome qui prend des initiatives sans nécessiter une supervision constante;Excellente capacité d’écoute active permettant de convertir la vision d’une partie prenante en un plan d’action concret et exécutable;Esprit d’équipe et de collaboration, évoluant avec aisance dans des environnements multidisciplinaires au rythme soutenu;Capacité à gérer simultanément plusieurs tâches distinctes; grand souci du détail;Aisance à travailler sur le terrain dans des environnements physiques.Exigences linguistiquesParfaitement bilingue en français et en anglais, à l'oral comme à l'écrit, requis;Ce que nous offronsChez SACO, vous travaillerez sur certains des projets les plus remarquables au monde, aux côtés d’une équipe passionnée et talentueuse. Des tournées musicales aux repères architecturaux, aucune journée ne se ressembleHoraires de travail flexibles;Régime complet d’avantages sociaux collectifs, payé à 80 % par l’employeur;Cotisation de l’employeur au REER à hauteur de 3 %;Un environnement de travail riche et multiculturel.SACO Technologies souscrit au principe d’équité en matière d’emploi et s’efforce de bâtir une main-d’œuvre diversifiée et inclusive. Nous accueillons avec plaisir les candidatures de l’ensemble des personnes qualifiées. Show more Show less Seniority level Entry level Employment type Full-time Job function Writing/Editing and Project Management Industries Technology, Information and Media

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Technical Writer

Apex Systems Remote
Linkedin (Canada)

Job#: 3046124Job Description:Technical WriterApex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Writer with strong corporate technical writing experience, ServiceNow/Virtual Agent knowledge and the ability to take technical and complex information and distill it into key messages that make sense for the audience to place at our client, a Big Five Bank.Client: Big Five BankTerms: 12-month ContractLocation: Currently 100% Remote – Canada-wideApplication Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Carl at [email protected] . Please reference Technical WriterTeam Focus: Works to identify knowledge gaps, find appropriate subject matter experts, and rephrase their knowledge from technical terms to simplified language for all skill levels to understand. In addition, works to continually ensure knowledge articles are current and accurate.Job Description: Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver communication solutions that effectively support and address communications needs. Sources content and feedback, assesses information and translates thoughts into effective communications solutions. Delivers high quality communications solutions that target audiences can easily access, understand and action that are alignment with company standards. Makes recommendations and /or assists in solving problems to ensure communication solutions are implemented. Participates in communication strategy development. Identifies and liaises with the stakeholders about opportunities for communications to other groups to increase communication effectiveness and alignment. Supports business/group change management activities from a communications perspective. Aids or may lead to planning, development and execution of events and conferences (as required) Reviews progress to plans and escalates complaints, issues and concerns. Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy. Provides communications advice and guidance to assigned business/group, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions. Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions. Reviews material to ensure it complies with relevant quality standards, including translation requirements. Recommend improvements, changes, additions or deletions of communication content and coordinates with partners to ensure content is up-to-date and relevant. Remains alert to new trends, tools (i.e. ServiceNow) and methods of communication, and makes recommendations on their application. Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders. Actively looks for opportunities for continuous improvement of communications processes and procedures and participates/leads communications continuous improvement initiatives. Addresses feedback by contacting commenter to get additional information, contacting SME, then updating the article. Maintain article rating of four stars or higher Retiring articles when no longer needed Identifies gaps in Virtual Agent and works to get them filled Reviews Virtual Agent conversations to identify knowledge gapsKey Qualifications: Typically, between 4 - 6 years of relevant experience and post-secondary degree in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience. Strong writing and editing skills. Uses a straight-talk and story-telling approach for communications. Ability to take technical and complex information and distill it to key messages that make sense for the audience. Technical proficiency gained through education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem-solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Knowledge of SharePoint and Microsoft 365 technologies Familiarity with a variety of authoring toolsInterview Process: Interviews will take place in two rounds during the same week this month.This is a great opportunity to join a Big Five Bank and continue your career in the financial domain. Be a part of a great work environment with a very well-organized team and colleagues who will help you succeed.This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank.If you are not a 99% match to the above and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.Click here to Register for our Talent NetworkEEO EmployerApex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

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Founding Developer Relationship Lead

Think4Ever Global Inc Remote
Linkedin (USA)

Direct message the job poster from Think4Ever Global Inc Amarnath Nanduri Amarnath Nanduri COO at Think4Ever Global Inc Company DescriptionThink4Ever Global Inc. is an early-stage technology company focused on building innovative, developer-centric products and platforms. The organization is committed to creating tools that empower technical teams to work more efficiently, collaborate more effectively, and deliver impactful solutions. As a founding team member, you will have the opportunity to shape the company’s culture, processes, and external developer presence from the ground up. Think4Ever Global values curiosity, transparency, and long-term thinking, and encourages team members to experiment, learn quickly, and iterate. The company offers a collaborative environment where technical and non-technical contributors work closely to build products that matter. Create something exciting at think4ever.aiWhy Think4Ever?We didn't set out to build another AI coding assistant.We built a fundamentally different way for humans and AI to create software together.Founded by serial entrepreneurs and technology leaders with decades of experience building global products and engineering organizations, Think4Ever has already attracted thousands of developers from around the world. The platform is live, the technology is proven, and we're fully funded for the next phase of growth as we scale to millions of developers.Now we're looking for an exceptional Developer Relations Lead to help us tell that story.This isn't a traditional DevRel role. You'll help shape the voice of the company, build one of the most engaged AI developer communities in the world, create technical content developers genuinely value, and become a trusted face of a platform that aims to redefine how software is built.You'll work directly with the founders, engineering, product, and our global community to influence product direction, accelerate adoption, and turn passionate users into advocates.The industry is being reshaped by AI. We believe the next generation of software development won't simply improve existing tools—it will fundamentally change how software is conceived, designed, built, and evolved. We've built that platform. Now we're looking for someone who shares our vision and has the passion to help introduce it to the world.If you're energized by building something category-defining, love engaging with developers, and want to help create the next iconic developer platform, we'd love to hear from you.Role DescriptionThe Founding Developer Relationship Lead will build and own Think4Ever Global’s developer relations function, serving as the primary bridge between the company’s product teams and the broader developer community. This full-time, remote role involves designing and executing strategies to engage developers through events, content, and community initiatives. Day-to-day responsibilities include meeting with developers to understand their needs, collaborating with product and engineering teams to relay feedback, and creating clear technical content such as tutorials, documentation, and sample applications. The role also includes organizing and attending meetups, hackathons, and conferences, as well as supporting developers using the company’s tools through direct communication channels. As a founding team member, the Lead will help define developer success metrics, establish community guidelines, and contribute to the overall product and go-to-market strategy.QualificationsStrong technical communication skills, including experience writing documentation, tutorials, and technical blog posts.Background in software development, developer advocacy, or developer relations, with the ability to understand and explain APIs, SDKs, and developer tools.Experience building and nurturing developer communities through events, online forums, and social channels.Proficiency in collaborating with cross-functional teams, including engineering, product, and marketing.Comfort with public speaking, hosting workshops, and presenting at meetups or conferences.Ability to collect, analyze, and synthesize developer feedback into actionable insights for product teams.Strong organizational skills and ability to manage multiple initiatives in a fast-paced startup environment.Prior experience in a founding or early-stage startup role is an asset.Bachelor’s degree in Computer Science, Engineering, Communications, or a related field, or equivalent practical experience.Interest in long-term relationship building, mentoring, and supporting diverse developer communities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology, Business Development, and Writing/Editing Industries Artificial Intelligence

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Developer Relations Engineer

Cresta Remote
Linkedin (USA)

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.About The RoleCresta is looking for a Developer Relations Engineer to become the technical voice of our AI agent platform in the developer and partner community. This is a hands-on, hybrid role: part software engineer, part storyteller, part community builder. You'll show developers, partners, and prospective customers how to build, test, and ship real AI agents on Cresta, primarily through video, blog posts, tutorials, and workshops, and you'll bring what you learn from that community back into the product.Cresta's platform is enterprise-heavy (large regulated customers, complex integrations, rigorous testing and evaluation requirements), so this role needs someone who can go deep technically, not just narrate a demo. We also maintain some open-source tooling and sample projects, so comfort working in the open is a plus.What You'll DoCreate technical content that teaches developers how to build AI agents on Cresta: blog posts, written tutorials, and long- and short-form video (walkthroughs, live coding, demo breakdowns).Build and maintain sample apps, code snippets, and reference integrations that show best practices for building, testing, and evaluating agents on the platform, including in open-source repos where appropriate.Plan and run workshops for developers and partners, both virtual and in-person, that take people from zero to a working agent.Represent Cresta at conferences, meetups, and partner events, delivering talks and demos and engaging directly with attendees.Run a feedback loop with developers and partners: collect what's confusing, missing, or broken in the platform and developer experience, and route it to Product and Engineering with clear, actionable detail.Partner cross-functionally with Product, Engineering, and Marketing to keep messaging and documentation aligned with what the platform can actually do.Improve onboarding and the first-build experience for new developers and partners evaluating the platform, including getting-started guides and sandboxes.Stay hands-on with agent building and testing: prompt engineering, tool/function calling, RAG, and evaluation, so the content you produce reflects real, current platform capability rather than marketing copy.What We're Looking For3+ years of experience as a software engineer, ML engineer, or developer advocate, with strong technical credibility and hands-on coding ability.Practical experience building and testing AI agents: LLMs, prompt engineering, agent frameworks, function calling, RAG.Comfortable working in Python and/or Golang/TypeScript; able to read and write real integration code (APIs, webhooks, CRMs).A track record of developer content: blog posts, tutorials, or videos that other engineers have actually used.Public speaking or workshop-facilitation experience at meetups, conferences, or customer/partner events.Excellent written and verbal communication; able to explain enterprise-grade technical concepts clearly to a developer audience.Comfortable in an enterprise context: the platform's complexity, testing rigor, and partner requirements mean you'll need patience and depth, not just a flashy demo.Startup mindset: able to move fast, wear multiple hats, and adapt as the DevRel function and program mature.Bonus:experience contributing to or maintaining open-source projects.based in the Bay AreaPerks & BenefitsWe offer a comprehensive and people-first benefits package to support you at work and in life:Comprehensive medical, dental, and vision coverage with plans to fit you and your familyFlexible PTO to take the time you need, when you need itPaid parental leave for all new parents welcoming a new childRetirement savings plan to help you plan for the futureRemote work setup budget to help you create a productive home officeMonthly wellness and communication stipend to keep you connected and balancedIn-office meal program and commuter benefits provided for onsite employeesCompensation At CrestaCresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your familyBase Salary Range: $170,000–$250,000 + Annual Bonus & Offers EquityWe have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development

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Technical Writer - Ditch Witch

The Toro Company Remote
Linkedin (USA)

Who Are We?    At Ditch Witch in Perry, Oklahoma we pride ourselves on being the leading manufacturer in the underground pipe and cable market. Our plant in Perry stands out because it's a place for people to learn and thrive. We enjoy coming to work because our plant is our community, we see our teammates not only as co-workers but as neighbors and family members. All of our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building communities, cities, and the world. We invite you to apply and join a team of highly skilled, and highly passionate people.Technical Writer At Ditch WitchResearch, write, and electronically produce instructional documentation such as operator’s manuals, installation instructions, and setup instructions. Create graphic line art, animations, and videos to enhance the overall communication effectiveness of the instructional documentation for Toro products.What Will You Do? Create accurate, instructional documentation using text, graphic storyboards, line art, animations, and videos.Define and translate customer requirements into clear concise instructional documentation.Study and apply storyboard concepts for the creation of graphics.Study and apply the concept of reuse for text and graphics to obtain reduced translation cost.Create and route workflow requests for changes and new material to the editor, team lead, and product teams (engineering, test, legal, and service) for review and incorporate appropriate changes in the documentation.Manage a multi-project workload and complete all projects on time to meet production schedule requirements.Apply appropriate metadata to graphic communications for searching and reuse.Author instructional documentation that complies with the Toro Style Guide for Instructional Documentation.Create graphics that comply with the Toro Style Guide for Graphic Documentation.Work closely with the team lead to ensure that all projects have the proper priorities and support to meet plant production and online requirements. Communicate cross functionally with SME (subject matter experts), Engineering, Product Evaluation, Service, Legal, and Marketing.Perform other duties as directed.Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.What Do You Need? Work requires the level of educational development normally acquired by completing a bachelor’s degree from an accredited college in Scientific and Technical Communications, English, or related engineering field or applicable experience as a writer/artist.Technical Writer I, 0-3 plus years’ experience in instructional documentation.Technical Writer II, 3-6 plus years’ experience in instructional documentation.Experience with XML; database publishing preferred. Experience with Arbortext Editor or similar application is desirable.Experience with technical illustration, animation, and video creation required. Proficiency with Adobe Illustrator and Corel Draw preferred. Experience with Creo Illustrate and Creo Parametric CAD software preferred.Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable. Ability to read detail and assembly drawings and schematics is desirable.What Can We Give You?    At Ditch Witch, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – Ditch Witch offers employees at our Perry, OK location a variety of perks, including: Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment.Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee.Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples.Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the annual pay range is between $55,000 - $75,000 . Cash compensation is one piece of our competitive total rewards package. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics. If you need to, you can access your pay early with the dailypay app.The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Machinery Manufacturing

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Technical Writer II

Yamaha Motor Corporation, USA Remote
Linkedin (USA)

Yamaha is seeking to fill a Technical Writer II for our facility in Kennesaw, GA. The position will support Marine Service Information projects by writing and editing literature to help create finished publications for outboard, WaveRunner, and sport boat product lines. Position will ensure the literature is useful, accurate, timely, and professional for target audiences, while also facilitating external and internal communications and announcements. This position will maintain the format and quality that is consistent with existing Yamaha publications.What You'll Be DoingCoordinate, write, and edit articles for our bi-monthly magazine publication, On Board, while also collecting images to support and enhance content.Edit YMC-produced content for grammar, punctuation, and clarity. Work with Technical Coordinators and assist with the proofing process and the coordination of distributing Info Exchanges and Technical Bulletins.Lead and coordinate publication and communication content edits while working closely with Tech Pubs and other layout/graphic designers.Coordinate print and distribution of all printed Marine Service publications while ensuring deadlines are met.Maintain and provide distribution lists to appropriate parties and match distribution methods with intended audience.Manage electronic Marine Service publications and communication content on various Yamaha Business systems, specifically YMBS and YDS. Serve as Admin to post timely messages on appropriate message boards and ensure metadata is up-to-date for improved searchability.Assist with additional Marine Service Information projects where writing, editing, and proofreading is needed, such as: Marine Rigging Guide, Tune-Up Spec Books, Warranty Handbook, instructor-led course books, etc.Maintain Master LIT List and work closely with Crestec for a complete and accurate list of owner's manuals, service manuals, and accessory guides for outboards, WaveRunners, and sport boats are available on YMBS/YDS and consumer websites.Knowledge of Adobe products (InDesign and PhotoShop) would be a plus.Must have strong knowledge of print and production process.Strong written and oral communication skills.Must have strong inter-personal skills and work effectively within a team environment.Demonstrated ability to plan and lead medium to large publication projects.Technical background in Marine, automotive, or other engine-powered industry would be a plus.What You Need To Be SuccessfulBA degree in Technical Writing, English, Journalism, or other equivalent.Proficient in Microsoft Office (i.e., Word, Excel, and PowerPoint, Outlook) and layout /publication programs.Three (3) years' of Technical Writing experience. Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!What's In It For You401(k) and Profit Sharing Fertility Benefits 37.5 hour work-week Medical, Dental, Vision Life and AD&D Insurance Wellness Program Short-Term Disability Coverage (for hourly roles) Long-Term Disability Student Debt Repayment Benefits Ability to borrow Yamaha product Reports to: Senior Manager, OperationsYamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Manufacturing

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Documentation Specialist

Delta Dental of Washington Remote
Linkedin (USA)

Are you ready to make a significant impact by assuming responsibility for the documentation repository and oversight of the documentation process. The Documentation Specialist partners with Supervisors, Trainers, and Content Managers (GA, Sales, PR). This role requires that the individual has the ability to organize, manage, and lead the documentation processes, prepare new documents, and manage the documentation repository of policy and procedures for Operations.At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.The pay range for this position In Western Washington varies between $44,304 – $59,700 and for Eastern Washington varies between $40,560 - $58,800. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza Corp. intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. Oversee and lead the documentation process to ensure approval processes are followed. Create and/or update process documents as needed to ensure accuracy. Develop and maintain the documentation repository. Collaboratively work with other areas of the organization (GA, Sales, PR). Participate in and lead process improvement activities that support Operations policy and process documentation. Work closely with the Operations Trainers on communication and documentation needs resulting from projects. Maintain strong working relationships with internal and external stakeholders. Manage and maintain KMS/Lighthouse Licenses. Update user permissions in KMS/Lighthouse.The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.Proficiency in Microsoft Office Suite of products required. Ability to interpret complicated processes into easy-to-follow documentation required.Knowledge of and interest in using computer technologies to improve overall efficiencies. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies. Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries Insurance

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Work Location:Mount Laurel, New Jersey, United States of AmericaHours40Pay Details$148,720 - $223,080 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line Of BusinessTechnology SolutionsJob DescriptionData Architect, Technology Data ManagementThe Data Architect, Technology Data Management role is responsible for designing, governing, and evolving the enterprise technology data architecture that underpins the organization's Technology Reference Data strategy. Reporting to the Head of Technology Reference Data, this position establishes the common taxonomy, canonical data models, metadata standards, and information architecture required to integrate technology data from infrastructure, cybersecurity, cloud, AI, and enterprise technology domains into a unified and authoritative data ecosystem.The role serves as the architectural authority for technology reference data, ensuring data consistency, interoperability, scalability, and traceability across systems of record, data products, reporting platforms, and analytics solutions. This position plays a critical role in enabling enterprise governance, operational management, risk reporting, regulatory compliance, and executive decision-making through standardized and trusted data.Key ResponsibilitiesEnterprise Data ArchitectureDefine and maintain the enterprise technology reference data architecture. Develop and govern canonical data models across infrastructure, cyber, cloud, AI, operational, and service management domains. Establish architectural standards for technology data integration, storage, relationships, and consumption. Define data architecture principles that support scalability, consistency, and enterprise-wide reuse. Taxonomy & Metadata ManagementDevelop and maintain the enterprise technology taxonomy. Standardize technology definitions, classifications, hierarchies, and naming conventions. Establish metadata standards to support data quality, governance, traceability, and reporting consistency. Partner with business and technology stakeholders to ensure shared understanding of technology data concepts. Common Data ModelingDesign logical, conceptual, and physical data models that support enterprise technology data products. Define relationships among applications, infrastructure assets, cloud services, technology products, capabilities, risks, controls, and business services. Create reusable models that support enterprise reporting, analytics, and governance requirements. Ensure data models support current and future technology platforms and business needs. System of Record StrategyIdentify and document authoritative systems of record for technology domains. Define rules for data sourcing, master data management, and authoritative ownership. Establish traceability and lineage between source systems, data products, reports, and metrics. Support onboarding and integration of new systems into the enterprise data fabric. Data Governance & QualityPartner with governance teams to define standards for data quality, completeness, and integrity. Establish data validation rules and modeling standards that improve consistency across data domains. Support stewardship activities by providing architectural guidance and standards. Ensure compliance with enterprise data policies and regulatory requirements. Data Products EnablementDefine the data structures and semantic models required to support enterprise data products. Partner with Data Product Managers to translate business requirements into scalable information models. Ensure data products use common definitions and standardized enterprise relationships. Support creation of reusable, governed data assets that can be consumed through APIs, dashboards, and reports. Stakeholder EngagementCollaborate with Enterprise Architecture, Infrastructure, Cybersecurity, Engineering, Finance, Risk, and Data teams. Facilitate workshops to define business terms, classifications, and data relationships. Act as a trusted advisor on technology data architecture, taxonomy, and modeling decisions. Influence stakeholders toward adoption of common standards and enterprise models. Depth & ScopeTop technical individual contributor role with accountability to guide technology selection through expert knowledge of the catalogue of technology stacks and practices associated with platforms, programming, languages and tools, as well as advanced business acumen and understanding of broader organization issues and relevant technologyAccountable for the overall Architecture portfolio, roadmap and definition in the product-based org for their respective journey or platformResponsible for strategic decisions for the Architecture practice within a platform or journey, escalating as appropriateSets collaboration framework and create solution prototypes for providing Architecture advice and guidance to the product-based orgControls solution and development, regulatory and compliance for complex system landscapes (e.g., hybrid, multi-cloud, edge workloads)Education & Experience Undergraduate degree or Technical Certificate (Graduate degree preferred) 15+ years relevant experience developing a variety of platforms Experience with Continuous Integration, Continuous Delivery, Pair programming and / or Test-Driven Development is an asset (i.e., ability to author Unit, Integration and Functional Tests) Demonstrated experience with leading technical tools integration in a complex environmentPreferred QualificationsExperience in data architecture, enterprise architecture, information management, or data modeling. Proven experience defining enterprise taxonomies, metadata frameworks, and common data models. Strong experience in designing data architectures for cloud-based data platforms, preferably Databricks. Experience integrating multiple systems of record into common enterprise data structures. Demonstrated expertise in data governance, metadata management, lineage, and data quality frameworks. Experience supporting enterprise reporting, analytics, and business intelligence initiatives. Strong understanding of infrastructure, cybersecurity, cloud, AI, and technology management domains. Experience working in large, complex, and highly regulated organizations. Excellent stakeholder management, facilitation, and communication skills. Physical RequirementsNever: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional InformationWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Banking

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Knowledge Manager II

Quantum Sky Remote
Linkedin (USA)

Direct message the job poster from Quantum Sky Rebecca Siegel Rebecca Siegel Talent Acquisition Lead at Quantum Sky Quantum Sky is searching for a Knowledge Manager II to take on a role as part of a team providing support to the Office of the Secretary of Defense, Cost Assessment and Program Evaluation (CAPE), Joint Data Support (JDS) as described below. This position is located at the Mark Center, Alexandria, VA and may require travel to/rotational duty at the Pentagon and other offices in the National Capital Region. The successful candidate must have a strong work ethic, be a team player, and demonstrate excellent oral and written communications skills. Individual must work well in a team environment with other government and contractor analysts, possess strong analytic and technical skills, and customer service abilities. As a member of the KM team, the employee shall develop tools and processes to support knowledge capture and best practices across multiple organizations supporting Future Force planning and analysis across DoW and within the supporting establishment (i.e., Federally Funded Research and Development Centers (FFRDCs), academia, and external business partners).The employee shall facilitate access to information within and outside of JDS including the development and monitoring of tasking systems, websites, and collaboration tools.Responsibilities:Conduct an annual comprehensive analysis of existing knowledge management practices and tools to identify gaps and requirements, and document constraints such as classification, format, or source data quality.Design and document standardized processes for capturing, validating, and sharing analytic results and institutional knowledge and best practices across the AWG, wider DoW analytic community, and relevant stakeholders.Develop, or procure and configure, a suite of software tools to support the new knowledge management processes, including a best practices repository or lessons-learned database.Create user manuals, develop training materials, and conduct workshops to ensure all stakeholders can effectively use the new tools and processes.Develop, implement, and manage a centralized system for assigning, tracking, and monitoring tasks related to analysis and data collection.Maintain and improve a secure, user-friendly website to serve as the central portal for accessing JDS information and tools, and likewise for AWG administration and analytic products.Deploy and manage collaboration tools to facilitate real-time information sharing and joint work among authorized users.Continuously monitor the performance, usage, and security of all websites and collaboration tools, providing regular status reports to leadership.Act as the primary point of contact for submission of data, academic studies, and analytic products from partner organizations.Establish, and execute a formal review process to assess the quality and relevance of submitted content. Categorize all materials using a standardized taxonomy.Publish all approved content to the appropriate websites, databases, or collaboration platforms in a timely manner.Perform quarterly reviews of all published content to ensure it remains current, accurate, and properly categorized, archiving or updating materials as needed.Perform ad-hoc knowledge and content management as requested by the TM. The completion of those tasks will be based on a timeline mutually agreed to by the Government and the contractor. Such tasks may include leadership-directed projects associated with DoW analytic priorities, updating documentation or systems, or responding to emergency operating conditions.Disseminate high-priority knowledge across the analytic community faster by linking repositories, websites, and expertise. Leverage digital and human signals to create targeted methods for disseminating knowledge that analysts need but don’t know where to find or how to ask for.Required:Bachelor’s degreeA minimum of four (4) years of knowledge/content management and administrative experience in at least two (2) of the following areas:Administrative Support: Expertise in executive customer service, administrative support, scheduling, project management, relationship building, and communication.Content Management: Expertise in content creation/curation, strategic writing/communication, copywriting, marketing, and DoW access control.Knowledge Management: Expertise in change management, data analysis, database management, large-scale content curation/management, and DoW business/content processes.Technically proficient with Microsoft Office suite.Initiative and ability to work with minimal supervision.Experience with customer relationship management.Demonstrated abilities to develop papers and present briefings.Issue resolution skills.Experience handling classified materials.Desired:Pentagon knowledge.Clearance: An active Top Secret with SCI clearanceLocation:Mark Center, Alexandria, VA Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting and Computer and Network Security

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Developer Relations Engineer, AI

Google Remote
Linkedin (USA)

Minimum qualifications:Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.3 years of experience in a technical role (e.g., software engineering, solutions consultant, etc.).Experience with software development workflows, Integrated Development Environments (IDEs), and developer tools.Preferred qualifications:3 years of experience as a technical practitioner in a developer community.About The JobPassionate people are everywhere at Google. In Developer Relations, we get excited to collaborate and connect with the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Relations Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands-on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams to improve our products by conveying feedback from developers, reviewing API designs and testing new features.With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation.It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $138000 - $197000 (USD) + 15% bonus target + equity + benefitsResponsibilitiesLearn more about benefits at Google .Act as an advocate for the developer and enterprise architect within Google Cloud, gathering feedback on first-party AI Dev Tools to influence the product roadmap.Support our AI tools through authentic, technically deep engagement online and at global conferences, enterprise executive briefings, and developer meetups.Understand and advocate for the critical needs of enterprise developers using AI Tools. Showcase how Firebase can be utilized in an enterprise environment.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology and Engineering Industries Information Services and Technology, Information and Internet

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Senior Developer Relations Engineer

Plaid Remote
Linkedin (USA)

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.The mission of the Developer Relations team is to empower developers to easily use and understand Plaid’s products, delivering a supportive, industry-leading developer experience via scalable, broad-reaching methods. The scope of this role covers all of Plaid's commercially available, customer-facing products.We’re looking for an experienced Developer Relations Engineer to help the world’s fintech companies (and we believe every company is a fintech company, even if they don't know it yet) integrate with Plaid's APIs. In this role, you’ll create best-in-class developer experiences, cementing Plaid's reputation as the most trustworthy, developer-friendly financial services API. This is a highly technical, highly visible role with direct impact on Plaid’s product, brand, and developer experience.ResponsibilitiesCreate and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content. Distill complex technical topics into approachable, accurate explanations for a broad developer audience.Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations.Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets.Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams.Collaborate cross-functionally with Product, Engineering, Design, and Marketing to ensure Plaid delivers a best-in-class developer experience and to build solutions that engage, activate, and onboard new developers at scale.Qualifications5+ years of experience in Developer Relations, Developer Advocacy, or similar roles, or a combination of 2+ years in Developer Relations and 3+ years in related technical roles such as Software Engineering, Solutions Engineering, Implementation, or Sales Engineering.Ability to write clear, idiomatic code in at least one widely used backend language and one frontend languageExperience building sample applications and technical demos.Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation.Ability to quickly learn and clearly explain new technologies and concepts.Strong developer empathy, with the ability to understand and communicate what matters most to developers.Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content.Nice to HaveFamiliarity with OpenAPI.Experience with web or mobile development.Experience working on B2B APIs.Experience building or growing developer communities around B2B APIs.Strong presentation skills.Experience creating technical content across formats such as slide decks, diagrams, web apps, or video.Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.Please review our Candidate Privacy Notice here.Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.Compensation Range: $156K - $194.4K Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development

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Instructional Designer II

Texas A&M University Remote
Linkedin (USA)

Job TitleInstructional Designer IIAgencyTexas A&M UniversityDepartmentTeaching and Learning InnovationProposed Minimum Salary$5,250.00 monthlyJob LocationCollege Station, TexasJob TypeStaffJob DescriptionA Glimpse of the JobMays Business School is seeking a collaborative and team-oriented Instructional Designer II to assist with designing and developing innovative and high-quality online, hybrid, and face-to-face learning content. This position will work closely with faculty, subject matter experts, and the Mays Business School staff to develop digitally enhanced courses that promote student engagement and interactivity with course content, peers, and instructors across Mays Business School. Through the learning design process, the Instructional Designer will partner with faculty to create high-quality learning experiences and materials that align with program objectives. This role will also research and evaluate emerging instructional design innovations while developing faculty resources and training materials to support the design process. If you are a relationship-driven professional with an eye for course design and a passion for project management, we encourage you to apply!What You Need To KnowSalary: $63,000 - $70,000/annually (Compensation will be commensurate to the selected hire’s experience).Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials.  These can be uploaded on the application under CV/Resume.Other Requirements and Factors: Evening or weekend work may be required.Opportunities to ContributeInstructional Design - Independently meets with faculty and subject matter experts to design and develop innovative, high-quality online, hybrid, and face-to-face learning content that promotes student engagement with course materials, the instructor, and peers. Facilitates the learning design process by developing learning objectives that align with course materials and assignments. Creates and curates learning content that is accessible, engaging, and promotes active learning. Designs activities that promote interactivity with the content, between students, and between students and instructors. Builds learning content in the TAMU Canvas environment. Collaborates with faculty to locate and evaluate learning materials, to include open educational resources (OER) and third-party media. Provides training and resources on the topics of copyright and fair use. Works with subject matter experts (SMEs) on the planning of media assets, to include video, audio, graphics, and other appropriate media. Remains abreast of emerging trends in online instruction, pedagogy, and tools particularly those related to copyright issues, accessibility, and the use of open educational resources.Quality Assurance - Evaluates the quality of courses using a course quality rubric established as a standard by Mays Business School.Project Management - Monitors progress, anticipates and troubleshoots roadblocks, recalibrates deliverables and timelines, and communicates frequently with the director about the progress of all assigned projects. Builds collaborative relationships with faculty, staff, and other stakeholders through face-to-face, digital, and remote communication channels. Manages communications and utilizes excellent time management skills to complete projects. Uses project management system to document project progress. Maintains documentation for each project. Reports on learning design project progress. Manages and maintains digital asset library for graphic design projects.Faculty Development - Develops guides, resources, and training materials to support faculty with the learning design process and research-based best practices in teaching and learning across teaching modalities, and the digital learning environment. Provides training to faculty on the LMS and other tools associated with the digital learning environments (e.g., instructional technologies, Zoom and other third-party tools).QualificationsRequired Education and Experience:Bachelor’s degree in applicable field such as curriculum and instruction, instructional design, instructional technology, training and development or equivalent combination of education and experience.Two years of experience in instructional design or related experience in K-12 education, higher education, adult learning and literacy, or training and development.A Well-Qualified Candidate Will Also Possess:MS, MA, or PhD degree in education, online learning, instructional design, instructional technology, curriculum & instruction, UX/UI design, or a related field.More than two years of experience in instructional design or related experience in K-12 education, higher education, adult learning & literacy, or training and development.Experience curating, researching, writing, proofreading, and editing instructional materials.Experience designing, developing, and implementing innovative, engaging, and accessible online, hybrid, and face-to-face learning content;Experience interacting with faculty and students to provide support.Excellent analytical, written, and verbal communication skills.Ability to apply instructional design theories, principles, best practices, and current trends in teaching and learning to the design and development of innovative, high-quality online, hybrid, and face-to-face learning content. Knowledge of quality design standards such as Quality Matters, OLC Scorecard, or similar rubrics.Ability to manage multiple tasks and projects and work collaboratively and professionally with others.Demonstrated ability to establish and maintain positive interpersonal relationships, collaborate within and across teams, and with faculty and subject matter experts.Expert knowledge of quality course design and associated rubrics.Demonstrated proficiency in managing complex workflows and applying project management best practices.Experience leading staff development of other instructional designers.Ability to adapt to changing priorities and demonstrated performance in a fast-paced environment.Proficiency in Canvas and contemporary learning technologies, and in the use of basic programming relating to online learning (HTML, CSS, JavaScript, etc.).Knowledge of project management best practices and tools such as Wrike or related.Educational technology tools leveraging AI.Who We AreTexas A&M University’s Mays Business School is a vibrant learning organization of more than 175 faculty members, 125 staff members, and 6,400 undergraduate and graduate students in accounting, finance, management, management information systems, marketing, and supply chain management. Mays Business School’s vision is to advance the world’s prosperity. To advance the world’s prosperity means providing a better future for generations who follow, including quality of life, environment, and economic systems. To fulfill this vision, our mission is to be a vibrant learning organization that creates impactful knowledge and develops transformational leaders.Why Texas A&M University?We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatic enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistance for completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Our CommitmentTexas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Higher Education

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senior manager, content strategy

Starbucks Remote
Linkedin (USA)

Now Brewing – senior manager, content strategy #tobeapartnerFrom the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.As a senior manager, content strategy, you will play a critical role in shaping and executing the content strategy to amplify our brand narrative and business priorities while elevating the partner experience. You will collaborate across teams to deliver compelling stories and campaigns that drive positive sentiment and bring priority messages to life.In this role, you will be responsible for maintaining an editorial calendar for communications channels and be a key liaison between external communications and storytelling teams, ensuring alignment across campaigns, evergreen content, and enterprise priorities. You will partner closely with creative operations, insights, and reporting teams to deliver work on time, on budget, and with measurable impact.For a passionate, detail-oriented communicator who thrives in a fast-paced, collaborative environment, this is a one-of-a-kind opportunity to shape how Starbucks shows up in the world.As a senior manager, content strategy, you will…Content Strategy & PlanningCo-manage the editorial calendar for digital communications channels. Develop and deliver content strategies for campaigns and evergreen content that align with brand priorities and business objectives.Build strategy presentations for review by leaders.Partner with insights and reporting teams to integrate data-driven recommendations into content plans.Partner with the channel strategy team for channel optimization opportunities and planningStakeholder EngagementServe as a liaison between external communications and storytelling teams.Advise stakeholders on best practices for leveraging external-owned channels.Maintain consistent engagement with assigned business “beats” to anticipate needs, recommend evergreen ideas, and nurture relationships.Project ManagementFacilitate strategist team meetings to ensure alignment Collaborate with creative operations to ensure projects are delivered on time and within budget.Manage intake forms, track progress, and keep stakeholders informed of timelines, deliverables, and outcomes.Facilitate stakeholder reviews and approvals throughout the project lifecycle.Provide weekly updates to stakeholders for ongoing projectsPerformance & ReportingEnsure reporting (recap) and insights (before work kicks off) requests are submitted and fulfilled for campaigns and initiatives.Support post-campaign retrospectives and wrap-up reports to inform future strategies.Measuring your successincreased message recall and positive sentiment across external channels.Timely delivery of campaigns and evergreen content.Strong stakeholder relationships and proactive content recommendations. Effective integration of insights into content planning and reporting.We’d Love To Hear From People With6+ years in communications, content strategy, or related field.Strong understanding of brand storytelling, external communications, and digital channels.Excellent project management and stakeholder engagement skills.Ability to synthesize insights into actionable strategies.Skilled in building presentations and communicating complex ideas clearly.Bachelor’s degree or equivalent experience.As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.We believe we do our best work when we're together, which is why we're onsite four days a week.Join us and inspire with every cup. Apply today!Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Sales Industries Manufacturing, Food and Beverage Services, and Retail

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Brand & Content Strategist

Communiqué Ltd. Remote
Linkedin (USA)

Job DescriptionWe are currently seeking a thoughtful and ideally experienced, community-driven “end-to-end” strategist to lead brand and creative strategies from concept through full campaign development. Specifically, the right candidate will be responsible for discovering insights, articulating ideas, building proposals, owning briefs, and planning, designing, creating, editing, and developing content for various forms of brand strategies based on our clients’ business objectives and campaign goals.In addition, this position requires an exceptionally creative individual who thrives on innovation and enjoys producing original work. Moreover, the ideal candidate should have a strong passion for marketing, storytelling, and a proactive voice in the campaign creation process. Not only are strong communication skills in English essential, but the ability to craft clever and engaging content is also critical. Furthermore, the successful candidate will be expected to identify and generate story ideas on a wide range of topics, while transforming them into compelling narratives across multiple channels.Roles And ResponsabilitiesConducting extensive research to gain in-depth knowledge of customer personas and analyse consumer thoughts and trends.Creating clear and compelling strategic creative concepts to align with brand objectives.Identifying target audience profiles and developing creative content that resonates with the brand’s customer personas.Devising brand and content strategies aimed at converting both new and existing customers into success stories.Creating and executing integrated marketing campaigns and social media strategies to enhance brand presence.Planning and developing the campaign’s editorial calendar, ensuring consistency across all delivery platforms.Overseeing the writing style and ensuring that the tone, style, and voice of all content are aligned with the brand’s guidelines.Posting content in accordance with the Content Calendar, responding to comments where appropriate to foster a positive community.Tracking and conducting periodic brand and content audits, calculating content ROI to assess effectiveness.Planning and executing marketing and social media strategies to drive traffic and engagement across social media platforms and the website.Producing written, digital, and animated content for social media channels, primarily on Facebook and Instagram, but also including LinkedIn, Twitter, and TikTok.Monitoring the ongoing digital presence and suggesting solutions to improve visibility and engagement.Researching influencer marketing, sourcing talent, and managing collaborations and brand ambassador relationships.Managing and maintaining websites, including the company website and e-shop.Working on briefs and preparing presentations for marketing campaigns.Creating monthly plans and producing competitor analysis reports to measure the success and performance of digital media campaigns.Developing, managing, and daily monitoring of paid campaigns to ensure maximum reach and return on investment.Ensuring that social media campaigns stay within budget and keeping budget records up to date.Engaging with audiences and responding accordingly to build relationships and brand loyalty.Staying up to date with emerging social media and digital trends to inform strategy.Regularly monitoring competitor social media sites to identify opportunities and threats.Performing ad-hoc marketing tasks and projects as assigned, contributing to overall team goals.Assisting in photoshoots, brand activations, and the organisation of events and webinars to support marketing initiatives.Minimum Skills, Knowledge And ExperienceA Bachelor’s degree in Marketing Communications, Journalism, or a related field.Ideally, a minimum of 2 years of professional experience in the industry.The ability to write effectively, ensuring proper tone, structure, and emotion, with attention to grammar.A high level of creativity, attention to detail, and strong organisational and project management skills are essential.Strong research skills, coupled with the ability to think creatively and strategically.Excellent communication skills, both verbal and written, with the ability to lead client meetings and/or present pitches confidently.Expertise in creating content across various mediums, including social media, print, web, email, and video, ensuring each format is tailored to its audience.The ability to write persuasively and, when necessary, defend proposed creative strategies with confidence and clarity.A keen awareness of current trends, with the ability to create compelling, modern storytelling that resonates with the target audience.The ability to manage time effectively, as some projects may take longer to complete and require quick turnaround times for revisions.The vacancy is open for full time work, part-time work or on reduced hours.INTERESTED IN JOINING US?Fill out the following form, we will carefully review your submissionYour Name (required)Your Email (required)Your Message Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Advertising Services

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Principal Conversation Designer

T-Mobile Remote
Linkedin (USA)

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!Please include your portfolio with your application, showcasing your conversation design process— from problem framing and user journey mapping to final dialogue flows and interaction models.T-Mobile is changing the way people buy wireless by offering a more customer-focused and simplified experience. We are a customer-obsessed company, and we are also evolving into a data-driven mobile technology business. At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customer’s pain points.  Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.Role Overview:As a Principal Conversation Designer, you will lead the design, strategy, and execution of human-centered conversational experiences across T-Mobile’s digital ecosystem. As part of the Product Experience Design & Innovation (PXDI) organization, you will translate AI product vision into working behavioral systems—building conversation response patterns, structured content models, and interaction frameworks that govern how AI agents interpret, respond, and act. You will influence product direction through close partnership with cross-functional leaders, champion best practices for conversational experiences, and mentor designers to advance the maturity and impact of conversation design across the enterprise.The ideal candidate is a systems thinker who turns complexity into structure — someone who thrives in undefined, rapidly evolving spaces and knows how to balance speed, quality, and responsibility in high-stakes domains. They evaluate the problem before solving it, challenge assumptions where needed, and bring a point of view to every briefAbout This Role:This role is: Designing systems that shape AI behaviorWorking with structured content, schemas, and ontologies Operating in ambiguity and shipping quickly Deeply collaborative with design, engineering, and legal/compliance This role is not: Writing UI copy or chatbot scriptsPure UX or visual design Pure research or strategy without execution ResponsibilitiesStrategic & Design LeadershipDrive conversation design strategy for AI and automated experiences; identify which AI opportunities are worth pursuing, build conviction around them, and advocate for that direction with confidenceDefine and evolve voice, tone, and personality guidelines aligned with T-Mobile’s brand. Leverage research, analytics, and usability insights to optimize conversational journeys. Create scalable conversation architectures, dialog systems, and reusable patterns across platforms. Agentic Design Execution & QualityDesign conversation response patterns and agentic interaction models that govern how AI interprets intent, negotiates outcomes, and acts across a spectrum of autonomy—from suggesting and confirming to acting on the user’s behalf.Build patterns that make AI behavior explainable, predictable, and controllable—addressing trust, compliance, and human-in-the-loop requirements within T-Mobile’s customer-facing environments. Own the conversation strategy that defines what AI should and should not handle, including escalation logic, edge case coverage, and the deployment of readiness bar for AI-generated dialogue.Collaborate closely with Product, UX, Research, Engineering, and ML/LLM teams to improve natural interactions and user outcomes. Collaboration & MentorshipLead cross-functional workshops to align on user needs and business goals.Mentor and guide other conversation designers and cross-functional partners. Advocate for best practices in AI-driven and conversational experiences. Research & OptimizationRapidly test and refine conversation patterns based on real user interactions, task success signals, and trust and escalation data. Analyze conversational output and performance metrics to continuously improve experiences. Education and Work Experience:Required7+ years of experience in UX writing, content design, or conversational design.Strong portfolio demonstrating systems thinking and end-to-end work across AI conversation design, including shipped outcomes and structured content frameworks. Deep understanding of human-centered design principles.Experience collaborating across Product, Design, Engineering, and Research. Deep understanding of voice and text-based conversational systems, including design, development, and optimization of chatbot and GenAI/LLM-driven experiences. PreferredExperience with structured data, schemas, ontologies, or content models that enable scalable AI behavior. Leadership experience mentoring or coaching designers. Knowledge, Skills and Abilities:Skills & CompetenciesHuman-centered design Conversation response pattern design, ontologies, and structured content modeling Content strategy and information architecture Prompt engineering, AI output accountability, and critical evaluation of AI-generated content UX research and analytics interpretation Voice and tone development Cross-functional collaboration Leadership and mentorship What Success Looks LikeClear, consistent, and meaningful AI-driven conversations that help customers achieve goals easily. Scalable conversation design frameworks implemented across platforms. A high-performing team of conversation designers supported by your leadership. Alignment and delivery on cross-functional team goals like AI containment or ecommerce growth. Influencing stakeholders not by following consensus, but by bringing a clear point of view — challenging the problem, defending the tradeoff, and driving to the right outcome. Post-launch conversation metrics, including containment rates, escalation triggers, and satisfaction signal. At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): YesDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoBase Pay Range: $115,400 - $208,100Corporate Bonus Target: 20%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ362706At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Telecommunications

Posted 3 weeks, 3 days ago Apply Now →

Director, Content Strategy

The College Board Remote
Linkedin (USA)

College Board – OCEO (Digital Product)Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes.Role Type: This is a full-time positionAbout The TeamThe Digital Product team is driving the evolution of College Board’s digital assessment experience. As AI reshapes education, we are preparing students for the future by ensuring our digital assessments remain secure, meaningful, and reflective of the knowledge and skills needed to thrive in an AI-enabled world.At the heart of this strategic work, we are a collaborative group of product leaders, strategists, and innovators reimagining how digital assessments are delivered and experienced. Our work spans the full product lifecycle, from discovery and design to delivery and continuous improvement. We partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions.Every year, our platform delivers assessments to millions of students worldwide, providing opportunities that shape futures and open doors. Together, we are transforming College Board’s trusted assessment platform into a next-generation digital assessment experience that is secure, user-centered, and built to evolve with the future of learning and assessment.About The OpportunityAs Director, Content Strategy, you own and define the content strategy for one or more areas of College Board’s digital assessment platform. You set the approach before work starts, decide what “good” looks like within your domain, and are accountable for whether it lands. You bring both strong craft — writing, structure, information architecture — and a systems mindset: you think about how content works at scale, how editorial workflows can be more efficient, and how emerging tools (including AI) can improve how we discover, create, and govern content.You’ll serve as the content strategy lead for one or more platform areas, owning end-to-end content work within those domains. You’ll also develop shared standards, tools, and processes that benefit the full team. You thrive in ambiguity, move work forward independently, and are genuinely energized by iteration — testing ideas, learning from users, and refining from there.This is a role for someone who wants to help build something — not just execute against a fully defined playbook. You’ll have real influence over how content strategy is practiced at College Board, including how we harness AI to work smarter.In This Role, You WillOwn Content Strategy for One or More Platform Areas (40%)Set the content strategy and approach for one or more areas of the digital assessment platform — defining what good looks like before work starts, and owning outcomes when it does or doesn’t land. Prioritize and scope the content work across your domains based on user risk and platform impact. Create clear, user-centered content for product experiences, including in-product UI copy, instructions, onboarding flows, and contextual help. Recommend shared content standards — voice, tone, terminology, accessibility — backed by user evidence, ensuring consistency across your areas and the broader platform. Translate user research, analytics, and feedback into content hypotheses and iterative improvements, grounding decisions in evidence. Manage your content workstreams independently: identifying gaps, raising risks early, and keeping work moving across a complex, multi-stakeholder environment. Drive Information Architecture and Platform Coherence (20%)Own and evolve information architecture, navigation models, and content structures within and across your domains, partnering with UX designers and content engineers. Recommend taxonomy, labeling systems, and content patterns — backed by user evidence — that improve coherence across the full platform experience. Lead discovery, design critiques, and cross-functional workshops to drive creative alignment on your project teams. Ensure that content decisions in your areas connect to and reinforce the broader platform strategy. Redesign Editorial Processes and Content Operations (20%)Lead the design and improvement of editorial workflows — how content moves through creation, review, approval, and publishing across the team. Recommend solutions to reduce bottlenecks, clarify ownership, and improve the consistency and quality of content outputs. Perform hands-on content work in the CMS, including content entry, structuring, and lifecycle management. Develop new content governance efforts — versioning, archiving, standards maintenance — as the platform matures. Evaluate and shape how AI tools can improve content discovery, drafting, and workflow efficiency — and bring both curiosity and pragmatism to that work. Build a High-Performing Content Strategy Practice (20%)Bring evidence-backed recommendations to the Senior Director on strategy, priorities, and ways of working across the team. Build consistency and quality across the content strategy practice by developing shared approaches, templates, and best practices. Be open to coaching and feedback — and offer the same to colleagues — as part of a culture of craft and continuous improvement. During test administration windows, lead content messaging updates for any widespread issues our users encounter. This role will include some after-hours/weekend work. Support onboarding and collaboration as the team grows. About YouTo qualify for this role, you must have:5–8 years of experience in content strategy, UX writing, or product content design, ideally in complex digital product or platform environments. Exceptional writing and editing skills, with a portfolio that demonstrates clarity, judgment, and range across digital product contexts. Experience working closely with UX designers on information architecture and content structure — not just writing copy but shaping how information is organized and navigated. The ability to independently own and drive content work within complex, multi-stakeholder environments. Familiarity with editorial workflows and content operations — experience contributing to or improving how content gets made, reviewed, and published. Hands-on experience with CMS platforms and content management processes. Strong collaboration and communication skills, including the ability to give and receive direct feedback as part of everyday work. Comfort operating in iterative, evolving environments where the playbook is still being written. The ability to travel 3–5 times a year to College Board offices or on behalf of College Board business. PreferredExperience on large-scale or platform-based digital products where content decisions have systemic implications. Familiarity with structured content, taxonomy, or content modeling. Experience with or genuine curiosity about AI tools applied to content workflows, discovery, or creation. Background in content governance or lifecycle management as a product matures. All Roles At College Board RequireA passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our ProcessApplication review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We OfferAt College Board, we offer more than a paycheck: we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.A Thoughtful Approach To CompensationThe hiring range for this role is $80,000 - $125,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.About College BoardCollege Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org.MissionClearing a path for all students to own their future.What Guides UsAt College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work .Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed.Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate.Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar.Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact.We Value and Provide Growth, Recognition, and PurposeIn addition to a competitive salary and benefits, we offer:Annual bonuses and opportunities for merit-based raises and promotionsA mission-driven workplace where your impact mattersA team that invests in your development and success✨Learn More ✨Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More.EEOC statementCollege Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Education Administration Programs

Posted 3 weeks, 3 days ago Apply Now →

Content Design, Vice President - HR

JPMorganChase Remote
Linkedin (USA)

Job DescriptionAs a Content Design Vice President in Human Resources, you will develop, publish and manage content used by Ask JPMC specialists. You will play a pivotal role in shaping the employee help experience through content. You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content. You'll be responsible for ensuring content is AI-ready and drive innovative solutions to complex problems in collaboration with cross-functional teams. While leading this strategically important initiative you will manage a small team of full-time employees and temporary contractors who will be responsible for technical writing and managing online content using a defined style guide, workflow process and timelines.Job ResponsibilitiesGather and understand content development needs, write content for new initiatives and maintain an accurate and relevant library of content for specialists who respond to employee calls and casesPartner with subject matter experts to identify issues, promote process improvements, recommend creative solutions in structuring content, find synergies and recommend consolidationWrite simplified and digestible content with a focus on clear, concise and easy-to-understand updates and new content appropriate for the audienceBuild stakeholder relationships, facilitate and/or participate in functional meetings to determine content architecture and ensure the content is well-organized to serve needs of HR functions, help specialists, advisors and employeesAct as a strategic liaison across functions and operational areasRequired Qualifications, Capabilities, And Skills5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process and architectureAbility to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation Excellent written and verbal communication skills with proven ability to establish working relationships and routinely interface with business partners and subject matter experts as neededAdvanced technical literacy and deep understanding of content platforms and their impact on user experiencePreferred Qualifications, Capabilities, And SkillsHighly organized and detail-oriented with a structured/analytical approach to drive problem solving and solutioning Experience with various writing styles Grasp complex or technical topics and be able to creatively simplify those concepts into clear, precise writing while adhering to established writing guidelines and delivery processesSelf-motivated individual that demonstrates initiative with proven flexibility, adaptability and reliabilityAbility to lead a team with empathy, earning trust, delivering operational excellence and continually innovating ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransAbout The TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Financial Services

Posted 3 weeks, 3 days ago Apply Now →

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