API Documentation & Developer Writer Jobs

Description du poste et MissionsFives Nordon recherche activement un Rédacteur Technique/ Doc controlleur H/F en CDI pour venir renforcer ses équipes en support à nos équipes d’atelier, pour notre site de Nancy.Vous aussi, rejoignez-nous pour faire aimer l’industrie !Ce poste est rattaché au service Méthodes et Industrialisation de la Direction Produits et interagira de manière opérationnelle avec les équipes d’ateliers et plus spécifiquement sur nos activités de Cintrage par Induction pour le secteur de l’Oil and Gaz et pour des activités de préfabrication de tuyauteries nucléaires.Dans un contexte de perspectives dynamiques et d’acquisition de nouveaux marchés, votre rôle sera de contribuer à la rédaction, la mise à jour et la gestion des documents techniques pour nos projets industriels.A ce titre, vous serez le garant de la qualité, la conformité et la disponibilité de la documentation et du dossier technique auprès des équipes internes, clients et sous‑traitants.Vous jouerez également un rôle-clé auprès des équipes de réalisation, qualité et suivi d’affaires, en accompagnant le déploiement et l’utilisation des outils de digitalisation de la documentation technique.Pour ce faire vous devrez :Prendre connaissance et organiser la documentation des clients,Connaitre les codes et normes de constructions applicables (Codap, Codeti , RCCM, etc.…) et les adapter à la documentation technique,Traduire les informations techniques complexes en procédures, spec, Instructions techniques,Assurer le suivi et la mise à jour des Instructions techniques,Administrer le cycle de vie des documents : création, révision, validation, diffusion, traçabilité et archivage dans notre outil GED,S’assurer de la diffusion et bonne utilisation des versions documentaires par les équipes de réalisations (production, chargés d’affaires, qualité, ect..), Participer aux réunions de suivi de réalisation et d’affaires,Contribuer à l’amélioration continue des processus documentaires,Participer aux audits internes et externes.Si c’est vous, rejoignez-nous !Vous êtes issu(e) d'une formation Bac + 2/ 3 en Génie Mécanique et Productique, BTS CRCI, Licence pro CPI et vous justifiez d’au moins 3 ans d’expérience professionnelle en chaudronnerie ou tuyauterie.Vous avez des connaissances en métallurgie et les environnements de l’Oil and Gaz et nucléaires ne vous sont pas inconnus.L’anglais courant écrit et parlé est impératif sur ce poste.Organisation, rigueur, gestion des priorités, et capacité à travailler en environnement multi-projets et sous contraintes de délais avec des interlocuteurs divers ; esprit de synthèse et proactivité seront des atouts pour réussir dans ce poste.Pourquoi nous rejoindre ?En rejoignant Fives, vous intégrerez un groupe international qui vous donnera accès à de multiples opportunités d’évolution et de mobilité, et ce, dans de nombreux domaines.Nous vous offrirons toute la place pour apprendre, grandir et vous épanouir, sur le plan professionnel, notamment grâce à nos programmes d’intégration et d’accompagnement, mais également sur le plan personnel. En effet, vous pourrez bénéficier de nombreux autres avantages : 13ème mois, prime de vacances, indemnités de déplacements, aide au logement, mutuelle, tickets restaurants, CSE.N’hésitez pas à postuler, à compétences égales, ce poste est ouvert aux personnes en situation de handicap.Alors, rejoignez l’industrie qu’on aime !Chez Fives, nous sommes toutes et tous portés par une vocation commune, celle de faire aimer l’industrie ! Ensemble, nous œuvrons au quotidien pour faire de l’industrie une réponse aux grands défis de notre temps : technologiques, environnementaux, sociétaux, économiques.Comment ? En inventant et en concevant, depuis plus de 200 ans, les solutions et technologies qui améliorent concrètement et durablement le quotidien de chacun d’entre nous.Fives Nordon est une industrie de renom avec un vrai savoir-faire en tuyauterie industrielle et en chaudronnerie. Nous existons depuis 120 ans et notre siège social est basé à Nancy (54). Nous intervenons un peu partout en France (chantiers de travaux neufs ou de maintenance) dans des domaines exigeants et variés (nucléaire, industries diverses, gaz..). Fives Nordon, ce sont aussi près de 900 collaborateurs passionnés et de tout profil travaillant ensemble à l’accompagnement de nos clients, grands groupes de l’Energie, pour participer aux projets industriels énergétiques de demain. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Industrial Machinery Manufacturing

Qui sommes-nous ?Rejoindre NEXTON, c'est intégrer une entreprise où convergent l'esprit d'un cabinet de conseil, la créativité d'une Factory et la dynamique d'une ESN ! Grâce à notre expertise, nous accompagnons des clients grands comptes et des pure players tels que SNCF, Orange, et BNP Paribas dans leurs stratégies d'évolution et d'innovation digitale.Fondée en 2011, NEXTON réunit aujourd'hui une équipe de plus de 450 experts spécialisés dans le digital, le design, l'agilité, le produit et le développement. Ensemble, ils créent un écosystème riche en connaissances et en compétences diversifiées.Description du posteNEXTON recrute un UX Writer H/F, en CDI, à Paris !Ton futur environnement de travail :En tant qu’UX Writer, tu conçois et rédiges l’ensemble des textes et contenus qui contribuent à l’expérience utilisateur sur les différents canaux digitaux, en étroite collaboration avec les équipes design et produit.Tes missions :Ta mission principale est d’appliquer la méthodologie UX à la rédaction pour réaliser des contenus clairs, concis, utiles qui répondent aux besoins des utilisateurs, tout en respectant la voix de la marque et les objectifs du projet.Pour cela, tu dois appliquer et garantir les règles de ton et de voix élaborées par l’entreprise. Tu collabores avec les designers et hiérarchises les informations pour construire les parcours utilisateurs de bout en bout. Tu benchmarkes les concurrents pour t’inspirer de leurs bonnes pratiques et penser des contenus qui se démarquent.Tu sais déceler des problèmes de compréhension dans les parcours et tu réalises des tests utilisateurs et/ou des AB/Tests pour évaluer les impacts des contenus et améliorer la conversation avec les utilisateurs. Tu collabores avec des équipes pluridisciplinaires de rédaction (marketing, juridique, SEO…) pour assurer la cohérence omnicanale de la marque. Tu sais argumenter tes propositions auprès de ces métiers et tu mènes des ateliers autour du storytelling et des mots pour optimiser ces collaborations et faire jouer l’intelligence collective.QualificationsDe formation supérieure (BAC+5), tu justifies d’au moins 5 ans d’expérience en UX Writing.Tu maîtrises la conception axée sur le contenu. Tu as une expertise en conception d'interface utilisateur (UI). Tu as une bonne compréhension des principes d'UI et de la manière dont ton texte interagit avec les composants visuels.Tu connais les outils de design et de prototypage comme Figma, Sketch ou Adobe XD pour collaborer avec les designers et intégrer ton contenu directement dans les maquettes.Tu as d'excellentes compétences en écriture et en édition. Tu es capable de rédiger des textes clairs, concis et utiles, en respectant la voix et le ton de la marque. Tu peux simplifier des concepts complexes pour les rendre accessibles à tous les utilisateurs.Tu comprends l'architecture de l'information (IA). Tu sais organiser et structurer le contenu pour améliorer la navigabilité et la découverte au sein d'un produit.Tu as de l'expérience en recherche utilisateur. Tu peux mener ou participer à des sessions de recherche (tests d'utilisabilité, entretiens, sondages) pour comprendre les besoins et les comportements des utilisateurs, et utiliser ces données pour guider tes choix de contenu.Tu définis la voix et le ton de la marque. Tu as de l'expérience dans le développement, la mise à jour et l'application des guides de style et des lignes directrices pour garantir la cohérence du contenu sur toutes les plateformes.Tu as des compétences en stratégie de contenu. Tu es capable d'élaborer une stratégie de contenu globale qui s'aligne sur les objectifs commerciaux et les besoins des utilisateurs.Tu as d'excellentes compétences en communication et en collaboration. Tu travailles de manière efficace avec des équipes interfonctionnelles (designers, chefs de produit, ingénieurs, spécialistes du marketing) pour concilier les contraintes techniques, les objectifs commerciaux et les besoins des utilisateurs.Tu justifies tes choix de contenu. Tu es capable de présenter et de défendre tes décisions de contenu basées sur des données, la recherche utilisateur et les meilleures pratiques de l'industrie.Informations supplémentairesPourquoi choisir NEXTON ? Nous te proposons des avantages et des opportunités pour enrichir ton expérience professionnelle et personnelle tout au long de l'année :▶ Des communautés dynamiques pour t'accompagner dans ton parcours.▶ Des Meet Up pour développer tes compétences.▶ Des formations pour te réinventer et progresser.▶ Des événements sportifs et festifs pour t'épanouir.▶ Un forfait mobilité durable pour faciliter ton quotidien et encourager la mobilité douce.▶ Un téléphone de dernière génération pour rester connecté.Prêt à nous rejoindre ? Rencontrons-nous !NEXTON Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Services

Desenvolvimento de conteúdos para treinamentos presenciais e EAD. Cargo: Designer Instrucional Tipo de Contrato: Prestador de serviço (PJ) Área profissional: Educação Carga-horária: 160 mensais Número de vagas: 1 Benefícios: Informática: - Pacote Office - Intermediário - Obrigatório Experiências e qualificações: - Ter experiência com ferramentas de autoria ( Rize, Articulate, Storyline, Captivate) - Ter experiência com Desenvolvimento de SB tanto para treinamento presencial quanto EAD. - Ter ex…

Atividades: - Acompanhar o índice de satisfação do cliente (CSAT) e retornar ao cliente em casos de avaliações negativas. - Apoiar times de suporte e desenvolvimento com registros claros e acessíveis. - Documentar funcionalidades, integrações, APIs e fluxos de sistemas. - Colaborar na construção e atualização da base de conhecimento, identificando pontos de dúvida frequentes e propondo conteúdos. Requisitos: Ensino Superior Cursando; Colaborar na construção e atualização da base de conhecimento…

Salary Range: €84,400.00 - €156,800.00 Job Description Summary The Director Customer and Content Strategy, Renal will be responsible for devising and implementing marketing functional solutions that drive a scale and tangible impact. This role will provide ‘Thought Leadership’ abilities and expertise in shaping Brands and / or New Product strategies for a franchise as well as direct line management of a Brand Insights team to deliver tactical and strategic analyses for the portfolio. Design, co…

Salary Range: £84,490.00 - £156,910.00 Job Description Summary The Director Customer and Content Strategy, Renal will be responsible for devising and implementing marketing functional solutions that drive a scale and tangible impact. This role will provide ‘Thought Leadership’ abilities and expertise in shaping Brands and / or New Product strategies for a franchise as well as direct line management of a Brand Insights team to deliver tactical and strategic analyses for the portfolio. Design, co…

Job Description*The intern will support the Knowledge Management (KM) team within the Quality organisation of a global manufacturing company (Molex, a Koch company). Key duties include:Assist in uploading, organising, and tagging lessons learned and technical knowledge into the company's knowledge management system (Auros)Help build and maintain KM tracking dashboards and reports using tools such as Excel, Power BI, and SharePointSupport the testing and documentation of AI-powered Copilot agents used for quality management tasks (e.g. auditing reports, extracting lessons learned)Help develop training materials, quick-reference guides, and user manuals for KM tools and processesAssist in maintaining and organising the KM SharePoint site (document libraries, metadata tagging, navigation)Conduct research on external KM best practices, industry benchmarks, and relevant publicationsSupport the preparation of leadership presentations, newsletters, and internal communications related to KM initiativesParticipate in cross-functional team discussions and gain exposure to quality engineering, FMEA, and continuous improvement processesOn a typical day, the intern may spend time entering and curating knowledge content, testing digital tools, preparing reports or training materials, and collaborating with engineers and quality managers across sites.Job Requirements*Currently pursuing a Diploma in a relevant discipline (Business, IT, Data Science, or Engineering)Comfortable with Microsoft 365 tools (Excel, PowerPoint, SharePoint, Teams) Good written and verbal communication skills in English Organised, detail-oriented, and able to follow structured processes Willingness to learn about quality engineering, knowledge management, and AI tools Basic data handling or analytical skills (e.g. Excel formulas, simple dashboards) would be a plus Interest in process improvement, digital transformation, or AI applications is welcome but not required Show more Show less Seniority level Internship Employment type Full-time Job function Management and Manufacturing Industries Appliances, Electrical, and Electronics Manufacturing

ResponsibilitiesThe Quality & Training Specialist (QTS) department ensures that safety policies are enforced accurately and consistently at scale. The Q&T Market Lead acts as the strategic bridge between high-level policy and boots-on-the-ground execution. While Specialists focus on quality assurance, the Lead focuses on systemic scalability, proactive operational risk identification and mitigation, and team excellence.This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.What will I be doing?- Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).- Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous process optimization.- Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM). Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.- Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams. Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.- Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy. Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.- Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks. Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.- Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied. This is estimated to take up around 20% of total monthly output deliverables.- This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.QualificationsMinimum Qualifications1. Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment.2. Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation. High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment.3. Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases.4. Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.5. Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality.6. Fluency in English is required for interacting with local content and stakeholders, plus as the primary working language.Preferred Qualifications1. Experience working in fast-paced, high-volume operational environments2. Strong attention to detail with ability to follow structured frameworks and guidelinesTrust & SafetyContent that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​​TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. ​​We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.​About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​ Show more Show less Seniority level Not Applicable Employment type Full-time Job function Human Resources Industries Internet Marketplace Platforms

Direct message the job poster from nineDots.io Adam Kamal Adam Kamal Regional Manager - Bahrain/Middle East | Football Shirt Fanatic | Hip-Hop Head | Bad Golfer @ nineDots.io Developer Relations EngineerAI Infrastructure - Developer Tools - APAC GrowthAI agents are now writing, testing, and running code inside real products. That creates a new infrastructure layer: fast, isolated runtime environments that developers can spin up through an API.This company is building that layer. Its platform gives engineering teams secure cloud sandboxes for AI agents, coding tools, CI/CD workflows, and reinforcement learning environments. Customers range from fast-moving AI startups to some of the world’s largest technology and enterprise organisations.This role is based in Singapore and is open to candidates already there or open to relocating.The RoleAs a Developer Relations Engineer, you will help developers understand, adopt, and build with the platform across APAC.This is not a traditional DevRel role focused only on community or content. You need to be able to write code, test the product, build integrations, explain technical ideas clearly, and represent the company at developer events.You will work closely with engineering, product, partnerships, and go-to-market teams. One day you might be writing technical documentation or building a demo integration. Another day you might be speaking at an event in Singapore, Tokyo, Kuala Lumpur, or Sydney.The role suits someone who enjoys being technical, visible, and close to the market.What You Will Be Doing• Building demos, examples, and integrations that show developers what the platform can do.• Writing technical documentation, guides, blog posts, and product explainers.• Representing the company at developer events, meetups, conferences, and customer sessions across APAC.• Working hands-on with APIs, SDKs, CLI tooling, and sandbox environments.• Testing new platform capabilities and feeding practical product feedback back into engineering.• Helping developers understand how to use cloud sandboxes for AI agents, CI/CD workflows, and coding environments.• Supporting go-to-market teams with technical context for launches, integrations, and partner conversations.• Turning customer and developer questions into useful content, examples, and product improvements.• Building credibility with technical users by being genuinely useful, not just visible.What You Need To Succeed• Strong coding ability and the confidence to build real technical examples.• Experience in developer relations, solutions engineering, developer advocacy, field engineering, or a hands-on technical role with external users.• Comfortable working with APIs, SDKs, CLI tooling, and developer infrastructure.• Strong written and verbal communication skills in English.• Comfortable speaking at events, recording demos, or explaining technical ideas to groups.• Able to work across engineering, product, partnerships, and commercial teams.• Interest in AI coding tools, agentic workflows, cloud infrastructure, and developer tooling.• Strong self-direction in a distributed, remote-first team.• Good judgement on what developers actually need to understand, build, and adopt.Nice To Have• Experience with Go, Python, TypeScript, or similar languages.• Familiarity with Docker, containers, sandboxing, Kubernetes, or cloud-native infrastructure.• Experience building demos for developer tools or infrastructure products.• Background in open source, technical writing, or developer community work.• Exposure to AI coding assistants such as Claude Code, Cursor, OpenCode, or similar.• Experience supporting events or developer communities across APAC.• Prior experience in an early-stage or growth-stage developer tools company.What’s In It For You• A hands-on DevRel role in one of the fastest-moving areas of AI infrastructure.• Real ownership across demos, integrations, content, events, and developer adoption.• Work with technical users building AI agents, coding tools, and reinforcement learning environments.• A visible role helping shape the company’s APAC presence from Singapore.• Close collaboration with engineering, product, partnerships, and go-to-market teams.• Competitive compensation based on Singapore market expectations.• The chance to join a high-growth infrastructure company at an early regional stage.Next StepsIf you are an engineer who enjoys building, explaining, and working directly with developers, we would like to hear from you.Send your CV or get in touch in confidence for more information. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Services, Software Development, and Technology, Information and Media

Key ResponsibilitiesContent Strategy & AuditConduct a comprehensive audit of existing website content to identify outdated, duplicated, unclear, or unnecessary information.Review existing website structure and recommend improvements to content organisation, hierarchy, and user journeys.Develop and maintain a clear content structure aligned with business objectives, user needs, and government digital service standards.Provide recommendations on information architecture and content flow where required.Web Content DevelopmentRewrite and refresh website content using clear, concise, and user-centred language.Produce high-quality web copy that is easy to understand, scan, and navigate.Apply plain-language principles to simplify complex or technical information for the intended audience.Ensure consistent tone of voice, terminology, messaging, and writing style across all website pages.Structure content appropriately for digital channels using headings, subheadings, lists, calls-to-action, and other web content conventions.Accessibility & Inclusive ContentDevelop content in accordance with applicable WCAG 2.2 accessibility principles and web content best practices.Write meaningful and appropriate alternative text (alt text) for website images.Ensure headings and content structures follow a logical hierarchy that supports users of assistive technologies.Work with designers and developers to ensure content is implemented in an accessible and user-friendly manner.SEO & MetadataDevelop SEO-friendly website content while maintaining readability and accuracy.Prepare and/or provide input for:Page titlesMeta descriptionsImage alt textURL/page namingOpen Graph/social sharing contentEnsure content is structured to support search engine discoverability and overall website performance.Content Governance & QualityEnsure all website content is accurate, consistent, current, and aligned with approved messaging.Proofread and edit content for grammar, spelling, readability, consistency, and factual accuracy.Maintain content documentation, inventories, style guides, and other relevant content assets where required.Incorporate stakeholder feedback and revise content throughout the review and approval process.Ensure final website copy accurately reflects approved content before launch.CollaborationWork closely with UI/UX Designers, Web Developers/Software Engineers, QA, and business stakeholders throughout the website refresh.Collaborate with UI/UX teams to ensure content and design work effectively together.Provide content input during wireframing, information architecture, and page design activities.Participate in Agile ceremonies, sprint reviews, content reviews, and stakeholder discussions.Support developers during CMS implementation to ensure content, metadata, alt text, and page structures are implemented correctly.Required Skills & ExperienceRelevant experience in Content Strategy, Web Content, UX Writing, Digital Content, or Copywriting.Demonstrated experience writing and restructuring content specifically for websites or digital platforms.Strong copywriting, editing, proofreading, and content organisation skills.Strong understanding of plain-language and user-centred writing principles.Experience conducting website content audits and developing content recommendations.Understanding of information architecture, content hierarchy, and user journeys.Knowledge of web accessibility and WCAG principles as they relate to digital content.Understanding of SEO and web metadata, including page titles, meta descriptions, headings, and alt text.Experience working with CMS platforms.Ability to collaborate effectively with UI/UX designers, developers, QA teams, and business stakeholders.Strong stakeholder communication and content presentation skills.Preferred / AdvantageousExperience working on Singapore Government websites or digital services.Familiarity with Singapore Government Digital Service Standards (DSS).Experience with GoWhere (WebSG) CMS or similar government CMS platforms.Experience developing content that meets WCAG 2.2 AA accessibility requirements.Experience working on large-scale website refresh, redesign, or content migration projects.Familiarity with Agile delivery environments.Experience producing content for public-facing or government-facing audiences. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

Job Description Put people at the heart of everything you do. Electrolux Group is a leading global appliance company that has been shaping living for the better for more than 100 years. We reinvent taste, care, and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG, and Frigidaire, we sell household products in approximately 120 markets…

ResponsibilitiesThe Quality & Training Specialist (QTS) department ensures that safety policies are enforced accurately and consistently at scale. The Q&T Market Lead acts as the strategic bridge between high-level policy and boots-on-the-ground execution. While Specialists focus on quality assurance, the Lead focuses on systemic scalability, proactive operational risk identification and mitigation, and team excellence.This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.What will I be doing?- Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).- Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous process optimization.- Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM). Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.- Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams. Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.- Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy. Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.- Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks. Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.- Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied. This is estimated to take up around 20% of total monthly output deliverables.- This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.QualificationsMinimum Qualification(s)- Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment.- Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation. High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment.- Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases.- Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.- Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality.- Mandarin proficiency is also required, as it is mandatory for daily liaison with the China team in the China market and the accurate communication of business information.Preferred Qualification(s)- Experience working in fast-paced, high-volume operational environments- Strong attention to detail with ability to follow structured frameworks and guidelinesTrust & SafetyContent that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​​TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. ​​We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.​About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​ Show more Show less Seniority level Not Applicable Employment type Full-time Job function Human Resources Industries Internet Marketplace Platforms

JSI invites you to join our team as an Instructional Designer/LMS Specialist on our Regulatory Affairs team, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.About the Company: JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 750 clients nationwide and a powerful presence in markets like Georgia, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.Position Overview:Are you a creative instructional designer who loves turning technical, complex material into learning experiences people want to complete? JSI is seeking an Instructional Designer/LMS Specialist to shape how our Regulatory Affairs team educates and engages clients—leading the design of training content, owning our learning platform, and supporting live client-facing events like webinars. This is fundamentally a content and design role, grounded in the craft of instructional design: structuring information thoughtfully, designing for engagement, and building experiences that make complex subject matter approachable. You'll bring that same design sensibility to our learning platform (JSI University) and to the live webinars we deliver to clients, helping both evolve into more polished, professional experiences. The ideal candidate has strong instructional design instincts, is comfortable picking up new tools and platforms quickly, and thrives in a role where priorities shift and new needs emerge regularly. Regulatory subject matter expertise is not required—curiosity, creativity, adaptability, and strong design fundamentals matter far more. As the role matures, it will expand to include broader training strategy, process improvement, and cross-functional support, but instructional design will remain the core of the position. Responsibilities Instructional Design & Course Development: Lead the design and development of client-facing training, shaping how technical and regulatory content is structured, presented, and experienced. Apply sound instructional design principles to build self-paced courses that are clear, engaging, and effective for a range of learners. Learning Platform Ownership: Own JSI University as the delivery vehicle for the training you build—managing publishing, learner tracking, and day-to-day administration—while continuing to look for ways the platform and the overall learning experience can improve. Process Improvement: Manage and prioritize a diverse and evolving set of projects and tasks supporting regulatory and operational delivery. Adapt quickly to shifting priorities, new tools, and emerging needs while ensuring deliverables are completed accurately and on time through strong organization, attention to detail, and disciplined execution. Webinar & Live Event Support: Support the planning and execution of client-facing webinars, including technical setup, troubleshooting, and quality control during live sessions. Help evolve our webinar program over time, bringing the same attention to engagement and polish that you apply to self-paced courses. Adaptable Project & Priority Management: Manage a diverse and shifting set of projects and tasks in support of the broader Regulatory Affairs team. Comfortably move between priorities, pick up new tools or requests as they arise, and jump in wherever support is needed—maintaining strong organization and follow-through even as the work evolves. Content Strategy & Continuous Improvement: Partner with subject matter experts to identify training needs and priorities and use learner feedback and engagement data to refine existing content over time. This role supports content and engagement but does not carry sales targets or revenue accountability. Team Communication and Collaboration: Maintain clear, timely communication with internal teams and clients. Participate actively in team meetings, contribute creative ideas, and take initiative in shaping how training and client communication is delivered. Qualifications Required: Demonstrated experience in instructional design, e-learning development, or a closely related field—whether through professional roles, academic coursework, or a strong portfolio of self-directed projects. Experience with course-authoring tools (Articulate 360, Adobe Captivate, Camtasia, or similar); Articulate 360 experience strongly preferred. Strong instinct for visual and content design—able to look at a dense slide deck or document and reimagine it as something clear, well-organized, and genuinely engaging. Comfort working with or willingness to learn a Learning Management System (LMS) and webinar/live-event software; prior experience with either is a plus but not required. Ability to write clear, concise instructional content, including scripts, on-screen text, knowledge checks, and supporting documentation (SOPs, quick reference guides). Demonstrated ability to manage shifting priorities and a varied workload—comfortable jumping between projects, learning new tools quickly, and adapting as needs evolve. Strong organizational and time management skills, with the ability to manage multiple projects at once in a high-volume environment. Exceptional attention to detail and strong written communication skills. A bachelor's degree in instructional design, education, communications, or a related field is helpful but not required; a strong portfolio or relevant project experience is equally valued. Telecommunications or regulatory experience is not required; ability to quickly learn and translate unfamiliar technical/regulatory material into accessible content is more important. Preferred: A portfolio demonstrating prior e-learning or interactive course design work (academic, professional, or personal projects welcome). Experience with graphic design or multimedia tools (Adobe Creative Suite, Canva, Vyond, or similar) to support visual course development. Familiarity with adult learning principles and instructional design frameworks (e.g., ADDIE, SAM). Experience with AI-enabled tools or automation for content creation, quality control, or documentation. Proficiency with Microsoft Office (Word, Excel, Outlook, Teams), Monday.com, Smartsheets, and Adobe Acrobat. Experience building or prototyping a small application, automation, or integration (e.g., scripting, APIs, no/low-code tools), demonstrating a builder mindset. Benefits & Compensation Competitive salary + performance-based bonuses. Comprehensive benefits package (medical, dental, vision, 401(k)) Generous PTO and wellness opportunities. Ongoing professional development and educational opportunities. Originally posted on Himalayas

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Reporting to the Director of Clinical Training, the Clinical Instructional Designer will design and deliver clinical trainings to customers virtually and in person, collaborate in measuring the effectiveness of trainings, and work to grow clinical training offerings. This position will be dedicated to a Spring Health customer and is full time and fully remote. Travel will be required up to 30% of the time for in-person training.What you’ll do: Develop clinical content and training materials utilizing modern engagement and instructional design techniques. Deliver high-quality clinical trainings in an engaging and impactful manner. Partner with customers and internal stakeholders to identify and address specific training needs. Utilize the ADDIE model to develop thoughtful curriculum and evaluate the effectiveness of training interventions. Maintain strict adherence to Spring Health policies, confidentiality, compliance, and ethical standards. Collaborate on the expansion of clinical training offerings and the enhancement of outcome measurements. Demonstrate teamwork and adaptability within a fast-paced clinical environment. Maintain strong working relationships with customers and internal teams to support unique account requirements. Follow all Spring Health policies and maintain strict confidentiality, compliance, and ethical standards. Coordinate end-to-end logistics, including building virtual event platforms, selecting clinical providers, preparing materials, and tracking evaluation metrics. Work closely with large Jumbo customers to consult on Training and Programming planning, partnering with internal stakeholders to manage and advise accounts. What success looks like in this role: Maintain an average feedback rating of 4.5/5 or higher for live events, including on-site delivery. Optimize operational efficiency for meeting customer needs related to Clinical Programming and Training. Develop deep relationships and a strong cultural understanding of the dedicated customer to ensure trainings feel highly tailored to their workforce. What you’ll bring: An unrestricted clinical license to practice psychotherapy (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are unable to accept applications from individuals requiring clinical supervision. A minimum of 3 years of post-graduate clinical experience, with at least 1 year of post-licensure experience. Experience with instructional design and content development is required. Proven background in corporate training or public speaking, with a strong grasp of adult learning principles, virtual engagement techniques, and training evaluation methods. High competency engaging learners virtually; proficient with Google Suite, Zoom, and alternative event/webinar platforms. Exceptional verbal and written professional communication skills to engage effectively with corporate customers and fellow Spring Health team members. The target salary range for this position is $80,000 - $92,000, and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement?Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Originally posted on Himalayas

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies - all thanks to a dedicated global team driving real impact.We’ve recently launched Simple Move, a new product within the Simple ecosystem focused on helping people bring more movement into their daily lives. It’s built around approachable, guided movement practices that support consistency, confidence, and long-term habit building. Instead of pushing users into intense fitness routines, Simple Move is designed to make movement feel doable, supportive, and easy to return to.To support this next stage of growth, we’re looking for a Content Strategist (Program Lead) to join the Simple Move team. This person will shape the structure, flow, and quality of our movement programs, turning user needs, product goals, expert input, and performance insights into engaging guided experiences that help people stay motivated and build lasting habits.What You'll Do: Partner with our LTV product manager on the renewal cycle. Understand the hypothesis behind a CR, retention, or renewal bet, then build it; Own quality: decide what principles, concepts, and exercise sets go into a program, choices that move CR, retention, and renewal. The same program, built on the same timeline, can land very differently depending on these choices; Own delivery: get programs and experiments built and loaded by the date traffic needs them, without losing the logic that makes them work; Translate hypotheses into ready-to-test workout experiments: select exercises, define order, duration, and progression, generate supporting assets with AI tools where needed, and assemble and upload the final version of programs in the CMS; Build new programs and improve existing ones from what’s already working: competitor programs, YouTube performance, seasonal trends. Adapt it for our product instead of inventing methodology from scratch; Bring hypotheses and draft programs to our medical/fitness expert for review; Track how your builds perform against the CR, retention, and renewal targets the LTV product manager sets, and feed results into the next round of hypotheses; Work with the Product Content Lead on briefs and priorities on new programs and topics; Make programs feel engaging and natural without odd feellings textbook. What We’re Looking For: You treat activation, retention, and LTV as one funnel with renewal as the outcome. You partner with our LTV product manager and Product Content Lead on strategy, then own turning it into built programs; Experience building or improving structured programs, curricula, or content journeys in a digital consumer product: fitness, wellness, habit formation, or education. Your work ties to product metrics; You set KPIs, read engagement and retention numbers, and turn them into concrete content and structure decisions; You sweat the details of how a program comes together: exercise selection, order, duration, format, variety; You work fast and autonomously. Bring drafts and hypotheses instead of waiting for a full spec, and iterate on feedback; You partner with a medical/fitness expert for safety verification; AI tools are part of how you work: you use them to structure, generate, and scale program content; You operate well in a lean, fast moving team where roles overlap and ownership shifts as we grow; Programs multiply across topics and difficulty levels, and the manual build work grows right along with them; Bonus: background in training, coaching, or medical/fitness. Product and engagement thinking matters more than domain credentials. Perks and benefits: Competitive salary package commensurate with experience; Remote, in-office, and hybrid work opportunities; The equipment you need to do your job; A premium SIMPLE subscription; 21 days annual leave, plus bank holidays (those observed where you live); Flexible hours. We focus on your results, not how long you spend at your desk. About our values: Think deeper:We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals.We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data. Focus on impact:Results and speed matter. When we are competing to become an A-player in the digital health market, we don’t have the luxury of deliberation. We need to make decisions and changes quickly and, swiftly learn from our mistakes.We prioritize what will have the greatest impact and aren’t distracted by anything else. We create products that benefit users while we are meeting our metrics. Take ownership: We seek to improve all facets of our company even in ways beyond our job description. We seek and take responsibility for our actions and their impact. We value and set high expectations for our own work so that it can add to the overall quality and innovation results of the team. Each one of us is empowered to make this company a success, take the lead to resolve disagreements and systemic issues. Push the limits:We encourage our team to explore new ideas, challenge conventional thinking, and continuously improve work. This mindset can lead to breakthroughs in product development, improved operational efficiency, and increased competitiveness in the market. We believe that a culture and mindset of constantly striving to exceed existing standards, boundaries, or expectations that include innovation, experimentation, and a willingness to take risks, can bring us success. We don't accept what someone says as truth if we disagree with it, no matter what authority that person has in the company and express ourselves directly, not through back channels. We challenge ideas, from policy to product decisions, and always seek to understand the reason behind what we do. Be a Championship Team:As a part of the championship team, you must improve your own performance constantly also know your teammates, their talents and skills and be focused on a common goal and how to achieve it together. We hold each other accountable for our contribution to the shared success or failure, and we constantly look for ways to help our colleagues to improve and for us to perform better as a team. We collaborate within the team in order to compete with challengers in the outside world. We build relationships of trust. We provide our teammates with the autonomy and support they need to deliver their part of the goal. Originally posted on Himalayas

Senior Information Architect / UX LeadContract | Remote, Canada | Potential travel within CanadaAbout the opportunityAequilibrium is assembling a senior Canadian team for a potential large-scale digital experience modernization initiative involving a complex, multi-brand public web ecosystem.We are looking for a Senior Information Architect / UX Lead to lead the experience architecture across multiple public-facing websites and help create a simpler, more consistent and accessible experience for diverse audiences.This is a senior, hands-on role combining information architecture, UX strategy and stakeholder facilitation. The hourly rate for this contract is between $75-$95/h. What you'll do Lead the information architecture strategy across a multi-site, multi-brand web ecosystem. Assess and redesign navigation, taxonomy, content hierarchy and site structures. Map key user journeys and identify opportunities to improve findability and usability. Facilitate stakeholder and user discovery workshops. Work closely with content strategists to align IA, taxonomy, metadata and content structure. Collaborate with UX/UI designers on responsive templates, components and a shared design system. Help translate research and business requirements into clear experience principles and recommendations. Ensure accessibility and inclusive design are considered throughout the experience. Work closely with technical architects and CMS specialists to ensure the proposed IA can be effectively implemented. What we're looking forWe're particularly interested in people who have personally led large-scale website redesign and CMS modernization initiatives.Strong candidates will have: 8+ years of UX and/or information architecture experience. Experience leading IA for large, content-rich websites with hundreds or thousands of pages. Demonstrated multi-site and/or multi-brand experience. Experience with government, public sector, higher education, financial services or similarly complex organizations. Experience working on a CMS re-platforming or major web modernization initiative. Strong knowledge of taxonomy, navigation design, user journeys and content modelling. Experience with user research and stakeholder facilitation. Understanding of WCAG 2.2 AA and accessible design. Experience working with design systems and component-based web experiences. Especially valuable: experience modernizing a large government/public-sector web ecosystem involving multiple websites or brands.When applying, please include 2–3 relevant projects, your role on each, the approximate scale/number of sites or pages, and the CMS/platform involved.Originally posted on Himalayas

Become a part of our caring community At Humana, we're building human-centered experiences that help people navigate healthcare with confidence. We're looking for a Content Designer to support content design and strategy across product experiences within our digital ecosystem.As part of Humana's Consumer Digital team,you'llcreate and optimize content that helps people choose, understand, and use their healthcare plans.You'llwork as an embedded partner within cross-functional teams, shaping experiences across web, mobile, apps, and emerging digital surfaces.This role is ideal for someone who is continuing to grow their content design craft, combines strong content skills with product thinking, uses research and data to inform decisions, and enjoys solving complex communication challenges in a regulated environment.You'llcollaborate closely with product, design, research, engineering, legal, compliance, and content design peers to create experiences that are clear, accessible, anduser-centered.What you’ll do Own content design for assigned features, user journeys, and projects using research, analytics, and content assessments (audits, inventories, touchpoint mapping) Translate research, stakeholder, and journey insights into clear, actionable digital experiences Plan and execute content throughout the product lifecycle, including creation, review, approval, and quality assurance Simplify complex healthcare information into clear, accessible content across UI, microcopy, and multi-channel experiences Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy Partner with product management, design, research, engineering, legal, and compliance teams to deliver cohesive experiences Apply and contribute to content guidelines, standards, reusable patterns, design systems, and supporting tools Use analytics, feedback, and testing insights to identify opportunities and improve content performance Contribute content recommendations during discovery, ideation, and iterative design activities Identify content opportunities and recommend improvements that support user needs and business goals Scope and impact Own content for assigned features, user flows, and projects from discovery through optimization Contribute to product decisions through content design, research insights, and human-centered design practices Support scalable content systems, including information architecture, reusable patterns, and design system adoption Improve content quality, clarity, consistency, and accessibility across experiences Drive continuous improvement through measurement, testing, iteration, and feedback Why this role mattersYou'll help make healthcare experiences clearer, more accessible, and easier to navigate, enabling people to get the information they need to make confident decisions about their health. Through your work, you'll contribute to experiences that improve understanding, support business goals, and advance Humana's commitment to delivering human-centered healthcare solutions. Use your skills to make an impact Required Qualifications 3+ years of experience in content design, UX writing, content strategy, or a related discipline, with experience contributing content from discovery through delivery and iteration Strong writing and editing skills, with the ability to simplify complex or regulated information Experience conducting content audits, leveraging research findings, and using data to inform content decisions Working knowledge of information architecture, content structures (taxonomies, models), and findability, with familiarity in accessibility and brand/style standards Experience collaborating within cross-functional product teams and a portfolio demonstrating content design work and user impact Demonstrated ability to manage multiple priorities and work independently while collaborating effectively across disciplines Familiarity with human-centered design practices, UX processes, and design tools such as Figma Preferred Qualifications Experience in healthcare or other regulated industries Familiarity with SEO and content optimization practices Experience contributing to guidelines, templates, governance processes, or design systems Knowledge of inclusive and accessible design principles Experience working within agile product teams Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$65,000 - $88,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-13-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Originally posted on Himalayas

(Remote — North America, LATAM or Europe)Nango (YC W23) lets developers build product integrations with AI. It enables applications to connect to the real world through integrations.More than 500 paying customers rely on Nango today, including Replit & Ramp. We are a YC-backed, mid-seven-figure ARR company with a team of 14 from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other top-tier dev tools.We are hiring a Technical Content Engineer to scale our content for engineers building product integrations. What You’ll Do Write deeply technical content that educates developers on APIs, integrations, agents, and AI infrastructure. Build prototypes and write code to understand firsthand what you write about. Stay at the forefront of AI infrastructure and develop strong perspectives on where the industry is going. Shape Nango’s vision and technical narrative alongside the founders and engineering team. Make technical content a major driver of Nango’s awareness, adoption, and word of mouth. Who You Are You’re a software engineer with a strong computer science foundation. You have experience with developer tools, APIs, infrastructure, or adjacent technologies. You can explain complex technical ideas clearly and precisely. Professional writing experience is a plus, not a requirement. You have the curiosity and technical depth to understand how things actually work. You closely follow AI, agents, and the emerging infrastructure around them. You have strong independent judgment: you can research a topic, find the interesting angle, and form your own point of view. This position is available full-time or as a freelancer.Compensation Range: $100K - $170KOriginally posted on Himalayas

Agent Name: Technical Writer / Documentation Engineer Category: engineering Description: A specialized agent focused on creating, maintaining, and improving technical documentation. This agent would excel at writing API references, user guides, architecture decision records (ADRs), README files, onboarding docs, and developer-facing tutorials. It understands developer audiences, follows docs-as-code practices, and integrates with tools like MkDocs, Docusaurus, and OpenAPI/Swagger. Use Cases: 1. A team needs to generate comprehensive API documentation from OpenAPI specs and code comments for a new microservice 2. An open-source project wants to create onboarding guides, contribution docs, and architecture overviews for new contributors 3. A product team needs to maintain living documentation that stays in sync with code changes, including ADRs for key architectural decisions

Direct message the job poster from Options Consulting Solutions Ashley Richardson Ashley Richardson Strategic Recruiter | Dedicated to Matching Top Talent with Career-Defining Opportunities INSTRUCTIONAL DESIGNERFULL-TIME | HYBRIDTORONTO, ONAre you passionate about creating learning experiences that actually change how people work?Join a respected national professional association as an Instructional Designer, shaping accredited education programs that directly impact careers across Canada.The CompanyOur client is a respected and reputable one of its kind organization that offers high-quality professional services across Canada. They have an incredible work culture, robust benefits, and encourage professional growth and development. This opportunity offers the opportunity to work for a mission-driven, education-focused organization where your instructional design expertise directly shapes the professional growth of thousands of learners. You'll join a close-knit, collaborative team, have real ownership over content and platform decisions, and work somewhere that values quality, accuracy, and continuous improvement as much as you do.Company Perks and RewardsCompetitive compensationContract opportunity with the potential to gain valuable experienceHybrid work modelComprehensive onboarding and training programProfessional development opportunities and education supportInclusive and collaborative team environmentRegular employee appreciation events, team lunches, and social activitiesThe Job!You'll be the critical link between learners, instructors, and our education team - designing and developing content, assessments, and digital learning products within our LMS (D2L Brightspace). This is a chance to own the full instructional design lifecycle for a suite of professional accreditation and development programs, working in both virtual and in-person formats.Design, update, and maintain engaging eLearning modules, videos, facilitator guides, workbooks, and case studiesManage assessments end-to-end — from enhancing learner experience to troubleshooting platform issuesAnalyze course evaluations and learner feedback to continuously improve contentStay ahead of trends in learning technology, accessibility, and UX to keep our programs currentAct as a go-to LMS resource for instructors and learners, and support platform training documentationPartner closely with a collaborative Instructional Design team and Professional Accreditation colleaguesWhat You Bring to the JobPost-secondary education in Adult Education, Instructional Design, or Learning TechnologyProven experience in instructional design, learning experience design, ed-tech, or corporate learningHands-on experience with an LMS (D2L Brightspace experience a strong asset)A track record designing online, blended, and instructor-led programs grounded in adult learning principlesBilingual (English/French) is a plusExcellent organization, multitasking, and attention to detail — you thrive juggling multiple priorities against tight deadlinesA collaborative, diplomatic communication style and genuine care for the learner experienceQualified job seekers are asked to apply with attention to Ashley Richardson.I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job-searching tips and other updates. Show more Show less Seniority level Associate Employment type Full-time Job function Education, Design, and Training Industries Professional Training and Coaching, Human Resources Services, and E-Learning Providers