API Documentation & Developer Writer Jobs

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Designer Instrucional based in Brazil.This is a remote, full-time opportunity for an Instructional Designer passionate about education, technology, and user experience.You will translate complex business, technical, and legal information into clear, engaging, and effective learning experiences.The role combines instructional design, content development, customer onboarding, and corporate education.You will work closely with business and technical teams to identify learning needs and create high-impact solutions.A key part of the role is maintaining learning journeys and improving the onboarding experience for new customers.You will also contribute to training communications and continuous improvements across educational platforms.The position offers an environment focused on innovation, collaboration, continuous learning, and professional development.AccountabilitiesIdentify learning needs with business areas and propose impactful instructional solutions aligned with strategic objectives. Develop and adapt scripts, educational content, and learning resources, ensuring clear, accessible, and engaging communication. Structure, manage, and continuously update learning paths within corporate education platforms. Lead and improve the onboarding process for new customers, creating a consistent and effective initial learning experience. Transform complex technical and specialized information into accessible educational and communication materials. Support internal teams with instructional content and learning resources according to their specific needs. Manage updates to existing training content and coordinate emails and other communications related to courses, training initiatives, and new resources. Collaborate with technical, legal, and business teams to ensure learning materials accurately reflect the subject matter while remaining easy to understand. Manage multiple instructional projects simultaneously, maintaining organization, quality, deadlines, and a strong user focus. RequirementsPrevious experience as an Instructional Designer, preferably within technology or SaaS companies. Degree or ongoing studies in Journalism, Advertising, Public Relations, Graphic/Digital Design, Information Technology, or related fields. Demonstrated ability to transform complex information into simple, engaging, and effective learning materials. Experience with corporate education platforms, including LMS or LXP environments. Strong communication skills and the ability to collaborate effectively with technical and legal teams. Strong user-experience orientation and a genuine interest in continuous learning. Proactive, organized, and capable of managing multiple projects and priorities simultaneously. Ability to learn quickly, collaborate with others, and both provide and request support when needed. Experience with content creation for corporate education, legal, or government environments is a plus. Familiarity with video and content creation tools such as Canva and Moodle, or similar platforms, is desirable. Knowledge of agile project management methodologies is considered an advantage. Alignment with principles of ethics, excellence, respect, collaboration, accountability, and continuous improvement. Benefits100% remote work model. Health insurance. Life insurance. Discounts and partnerships with pharmacies, nutritionists, and psychologists. Clude wellness app. TotalPass access to fitness facilities. Workplace wellness and active-break programs. Food allowance. Caju card, including a special birthday benefit. Education allowance for academic and professional development. Reading allowance. Continuous learning and career development initiatives. Innovation program for contributing ideas and improvements. Dual-screen equipment setup to support productivity. FreeDay benefit. “Momento Off” initiative encouraging time for rest and disconnection. Time off for graduation. Gift for employees welcoming a new child. Welcome-back gift following parental leave. Collaborative and supportive work environment. Sustainable welcome kit. Sustainability initiatives, including composting incentives. Virtual team celebrations and engagement events. Ongoing employee engagement campaigns. How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Internet Marketplace Platforms

Location: Chantilly, VASchedule: Full-TimeWork Location: On-SiteShift: Day JobTravel: NoMinimum Clearance Required: TS/SCI with CI PolyBenefits: Click hereRapid Cycle Solutions LLC (RCS) is an innovative small business providing IT and management consulting services to the U.S. Federal Government and commercial clients. We have unique strengths in complex, cross-organizational solution analysis, design, development, implementation, and change management supporting enterprise requirements. Our team of professionals has deep consulting backgrounds supporting the unique needs of our clients. Our team members have proven experience leading strategic initiatives within the civilian Government agencies.Note: Please ensure you meet the Security Clearance obligations before applying to optimize your consideration for this and other employment opportunities with RCS.RCS is seeking a Technical Writer to join our multi-million dollar national intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the intelligence community’s first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies establishing a foundation that will evolve to include all agencies within the IC.The Technical Writer gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Supports the development of all types of documents and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents.This position requires the candidate to meet specific Security Clearance obligations to work onsite in Chantilly, VA.What you will do: Composing technical documents including, Standard Operating procedures (SOPs), user's manuals, training materials, installation guides, proposals, and reportsEditing functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documentsConducting research and ensuring the use of proper technical terminologyOrganizing material and completing writing assignment according to set standards regarding order, conciseness, style, and terminologyEstablishing the overall organizational layout and editorial standards of the submissionsWorking with the PMO to develop a consistent, uniform style and languageManaging the schedule, assignments, and meetings associated with all narratives and submissionsRequired Qualifications/Education: Clearance: Active TS/SCI clearance with CI PolygraphU.S. Citizenship required (NO EXCEPTIONS)Bachelor’s and nine (9) years or more experience; Master’s and seven (7) years or more experience; PhD or JD and four (4) years or more experienceWill accept additional years of relevant experience in lieu of a degreeOrganizing and coordinating the activities for a small team of writersDemonstrated experience using Confluence, SharePoint, Microsoft Word, Excel and PowerPointExcellent written and verbal communication skillsMust be comfortable researching cloud technologiesNice to Have Qualifications:Understanding of basic cloud technologies and terminologyRCS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities as an applicant, please visit www.dhs.gov/E-VerifyAll RCS work locations are drug-free workplaces.RCS considers several factors which can influence a final salary including but not limited to; skill set relevancy, work experience, geographic location, security clearance, education, certifications, training, and other business and organizational requirements. At RCS we offer competitive compensation packages, benefits, and learning and development opportunities. Individuals are typically not hired at or near the top of the salary range being that compensation decisions are dependent on individual circumstances. The salary range listed for this position is a reasonable estimate taking into consideration the required qualifications.RCS encourages external referrals and offers a referral bonus after a successful hire. This will be paid 90 days after the new hire's start date. Bonus amounts vary based on the skill level and position of the referred candidate and are provided in the form of a gift certificate. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Job Description:Type of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able To Obtain:SecretPublic Trust/Other Required:NoneJob Family:SCASkills:Job Qualifications:Communication, Customer Service, Techical Writing/Editing, Writing ArticlesCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:General Dynamics Information Technology desires to hire a Knowledge Management Specialist Associate to support the Navy Enterprise Service Desk (NESD) program in Louisiana. As a Knowledge Management Specialist Associate you will support the deployment, management, and extension of knowledge management programs within the organization. You will have the opportunity to hone and develop your technical writing skills by providing briefings, creating call flows, and utilizing process improvement techniques.Seize your opportunity to make a personal impact as a Knowledge Management Specialist Associate supporting Navy Enterprise Service Desk (NESD). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a Knowledge Management Specialist Associate, you will help ensure today is safe and tomorrow is smarter. Our work depends on Knowledge Management Specialist Associate joining our team to utilize your experience with business process analysis to draw inferences from process details and link these inferences to organizational and departmental goals.HOW THE TECHNICAL EDITOR ASSOCIATE WILL MAKE AN IMPACT:Review usage and effectiveness of knowledge management system and knowledge articles for over 300 applications with continued growth anticipatedUpdate and improve existing knowledge base(s) to improve knowledge article content, knowledge article discovery, and improve overall customer service and satisfactionCreate job aids and SOPs for incident and problem resolutionIdentify reoccurring incidents and requests for prioritization of job aid/SOP creationPerform operational duties in support of regulatory, security, and industry practices' compliance documentationCoordinates the verification, approval, and processing of document revisions for call center knowledge baseTrack document activity to ensure timeliness and process efficiencyConduct research and analysis for new content creation and document maintenance (technical writing and editing). Provide customer support for document owners and key stakeholders.KNOWLEDGE, SKILLS AND ABILITIES:Highly organized, analytical, and logicalQuick learner who can develop creative solutions to audience needsWHAT YOU’LL NEED TO SUCCEED:Bachelors degree or equivalent years of experience0 or more years of relevant experienceIntermediate skills in the Microsoft Office SuiteWillingness and ablility to obtain and maintain a Secret ClearanceLouisiana residency; living within a reasonable commutable distance (~approximately 60 miles or less) of the Bossier City facilityPREFEFFERD SKILLSBachelor's degree in English or Technical WritingOne or more years of relevant experience with Navy ApplicationsGDIT IS YOUR PLACE:Full-flex work week to own your priorities at work and at home401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $20.77 - $28.11. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:HybridWork Location:USA LA Bossier CityAdditional Work Locations:Total Rewards At GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identify Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT System Data Services

We anticipate the application window for this opening will close on - 25 Sep 2026At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.About The RoleThe Technical Writer scopes, revises and drafts a variety of patient-facing technical literature needed to support a broad medical device portfolioTechnical writer will be responsible for executing project requirements in the creation of technical literature.Responsibilities may include the following and other duties may be assigned.Develop of a working understanding of medical device productsWork with required subject matter experts to align content changesAuthor new literature in the Component Content Management SystemReview literature to ensure compliance with all known requirements and departmental SOPsCollaborate with graphic design team on layouts, drawings, images, and branding needsEnsure all required approvals are obtained so literature can complete required technical reviewProactively identify gaps and work with team members to determine responsesMust Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume.Bachelor’s degree with 2+ years’ relevant experience, or Advanced degree with 0 years of experience.Nice To HaveExperience writing in a highly regulated environmentExperience writing patient-facing literatureExperience authoring in a Component Content Management System (CCMS)#BetterDaysStartNowPhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.Benefits & CompensationMiniMed offers a competitive salary and flexible benefits packageAt MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.Salary ranges for U.S (excl. PR) locations (USD):$58,000.00 - $98,000.00For roles located in California, Seattle WA, Washington DC, Boston MA, and New York City, the salary range is $64,000 - $110,000 USD.Actual compensation may vary based on factors including experience, education, certifications, skills, market conditions, internal equity, and geographic location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).This position is eligible for a short-term incentive called the Short Term Incentive (STI).At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.For further details about our comprehensive benefits, we encourage you to visit the link below.About MiniMedMiniMed Benefits OverviewMiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.Learn more about our business, and our mission here.It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing

Job DescriptionIf you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.As a Senior Lead Architect at JPMorganChase within the Enterprise Risk Technology team of Corporate Sector you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Provide expert knowledge of application architecture and consult to Business and Technology teams when detailed application architecture knowledge is needed, and identify/mitigate risks to delivering solution on time.You will partner with architects and cross-functional stakeholders across multiple LOBs and Corporate Functions to translate guidance from Data Strategy, Data Governance, Risk Management, and Compliance into actionable solutions for Risk Technology and Product teams.Job ResponsibilitiesRepresents a product family in technical governance bodies and proposes improvements to architecture governance practicesContribute to architecture designs and reviews, representing data governance and data management concerns.Oversee the CCB Risk Tech data governance practices and tooling.Interpret and drive firm-wide Data Product initiative within CCB Risk.Collaborate with Product and Tech teams to curate and advance CCB Risk Data Strategy.Engage to identify and support the sharing and adoption of common data-related capabilities (metadata generation, interoperability, data quality and observability, etc).Represent a product family in technical governance bodies and propose improvements to architecture governance practices.Provide technical guidance and direction to support the business and its technical teams, contractors, and vendors.Leverages enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis and decisioning across the product family, with human-in-the-loop validation and appropriate handling of sensitive data. Drive decisions that influence product design, application functionality, and technical operations and processes.Establishes reuse-first AI-enabled engineering patterns and governance across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls. Required Qualifications, Capabilities, And SkillsFormal training or certification on architecture concepts and 5+ years applied experience Minimum 10 years of relevant work experience or played a major role in technology implementation projects.Strong understanding of information architecture (data lineage), data management/data governance principles (data quality), and working knowledge of data catalog.Strong communication skills and ability to partner and collaborate with different personas across multiple forums.Ability to learn new tools, adopt new trends, and deliver strategic and tactical solutions efficiently using AI.Basic knowledge and experience with data modeling and meta-modeling.Hands-on practical experience delivering system design, application development, testing, and operational stability.Advanced in one or more programming language(s) and deep expertise in software architecture, applications, and technical processes within one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).Demonstrated experience applying enterprise-authorized AI capabilities within the work environment in architecture and engineering workflows with strong validation habits and awareness of data sensitivity.Preferred Qualifications, Capabilities, And SkillsKnowledge of basic information architecture capabilities like Metadata Management, Data Integration, and Data Migration.Knowledge of Databricks Lakehouse ecosystem and AWS Cloud platform/services.Ability to write advanced SQL and analyze data as needed. Hands-on research using SQL and AI.Basic knowledge of Erwin and/or MagicDraw data modeling tool to view and navigate data models if needed.Ability to tackle design and functionality problems independently with little to no oversight.Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture.Strong judgment and communication skills to influence technical direction across teams.ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransAbout The TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Financial Services

The Senior Knowledge Manager for Visualization Support develops clear, mission-focused visual and written products that communicate UMM capabilities, enterprise data initiatives, operational performance, and strategic priorities. The position transforms complex information into dashboards, infographics, executive briefings, and outreach materials for ETO leadership, enterprise executors, Services, CCMDs, and mission partners.Create visual communication products, including executive briefings, infographics, summaries, presentations, and decision-support materials.Design interactive dashboards and data visualizations that support strategic and operational decision-making.Develop marketing and outreach materials promoting UMM capabilities and enterprise data initiatives.Translate complex technical, operational, and analytical information into clear products for diverse audiences.Support enterprise outreach and stakeholder-engagement activities across Services, CCMDs, and partner organizations.Produce briefing materials for ETO leadership, enterprise executors, working groups, and external stakeholders.Coordinate with data scientists, tool administrators, technical editors, graphic designers, and program leadership.Maintain consistent messaging, visual standards, version control, and appropriate classification and handling markings.Gather stakeholder feedback and refine products to improve clarity, accessibility, and mission usefulness.Support recurring reporting, governance forums, and leadership engagements with accurate visual products.Senior-level experience in knowledge management, data visualization, strategic communications, business intelligence, or a related discipline.Demonstrated experience developing executive briefings, dashboards, infographics, summaries, and stakeholder-facing communication products.Proficiency with Microsoft PowerPoint and at least one data-visualization or business-intelligence platform such as Power BI or Tableau.Ability to synthesize complex technical and operational information into concise, accurate, visually clear products.Strong writing, editing, presentation, stakeholder-engagement, and project-coordination skills.Ability to manage multiple priorities and protect classified or sensitive information.Preferred QualificationsExperience supporting DoD, DIA, or Intelligence Community audiences and classified mission environments.Experience with SharePoint, knowledge repositories, UI/UX principles, or visual-brand standards.Clearance and Work RequirementsActive TS/SCI CI Poly and ability to work on-site at the DIA Government SCIF in Reston, Virginia during COR-established working hours.Ability to comply with applicable DIA, DoD, Intelligence Community, cybersecurity, records-management, classification, and information-handling requirements.Ability to work effectively in a non-personal services environment in which contractor personnel remain accountable to contractor management.Bluehawk, LLC. is an Equal Opportunity/Affirmative Action Employer/EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing

> Curriculum Developer Norfolk, VA Job Type Full-time Description Client Solution Architects (CSA) is currently seeking a Curriculum Developer to support our team in Virginia Beach, VA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. Requirements * Clearance: Must possess and maintain an active Top Secret ClearanceDemonstrated success in three (3) or more of the following operational areas: * At least 4 years’ experience in joint training. Knowledge and experience in Joint Doctrine and Chairman’s Instructions/Manuals Experience designing and developing interactive web-based learning and blended learning courses. Experience with eLearning and curriculum and courseware authoring for web-based training and education development. At least 3 years’ experience as an Instructional Systems Designer in developing complex level interactive courseware. At least 3 years’ experience with eLearning practices and technology strategies in a military training environment. At least 3 years’ experience with Learning Management Systems (LMS). Physical Requirements: While performing the duties of this job, the employee is regularly required to: * Sit for extended periods of time and work at a computer workstation Use hands and fingers to operate keyboards, mice, and other input devices Communicate effectively, both verbally and in writing Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks Lift and/or move equipment weighing up to 25 poundsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA). By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies Privacy Preference Center When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More informationAllow All Manage Consent Preferences Targeting Cookies Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Strictly Necessary Cookies Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Performance Cookies Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Performance Cookies Clear checkbox label label Apply Cancel Consent Leg.Interest Switch Label label Switch Label label Switch Label label Reject All Confirm My Choices Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

DescriptionInterested in working in an innovative, collaborative environment with motivated, social people? At Arc Aspicio, you can join a leading consulting firm that specializes in human capital, data analytics, management, and strategy professional services to deliver compelling solutions. Consultants join our practice focused on mission-critical projects and quickly learn to contribute to and grow our company across multiple projects. We invest in hiring, mentoring, and training smart, diverse, and self-driven professionals interested in all aspects of the company and our homeland security and Government clients. We are looking for people who are willing to share ideas and work as part of a collaborative, innovative team.The Technical Writer and Editor (Homeland Security) supports our clients with editing, policy analysis, technical writing, 508 compliance, quality assurance, and meeting support. The position requires the ability to obtain and maintain a favorable DHS Fitness Determination.Arc Aspicio is currently working in a hybrid work environment where work will be performed at client sites, the Arc Aspicio DC office, and remotely. All candidates must live in the Washington, DC area at the time of employment.ResponsibilitiesProvide technical writing and editing support on quick-turn reports, summaries, and analytical products on a weekly basis, complying with DHS style guides and 508 complianceCreate, update, and maintain templates with appropriate formattingCoordinate across the team on emerging activities and events requiring rapid development of products Support large virtual and in-person meetings with strong writing to capture key decisions, intent, and actions Research and write on topics covering critical infrastructure sectors in support of ongoing initiatives and as requested Communicate and coordinate with team members promptly to tailor messaging and perform quality checks for accuracy and completenessTake on new responsibilities and learn the mission/business while maintaining an excellent attention to detail, finding ways to exceed client expectationsContribute to company service areas beyond just the project to build new skills and help the company grow by developing our capabilities and selling new businessContribute to our company culture, which promotes collaboration, learning, and helping others to grow and develop Required Qualifications4 to 6 years of relevant experience or comparable experience in a relevant role Proven to be flexible and thrive in a dynamic, ambiguous, and complex work environment and manage multiple tasks and projects simultaneouslyRigorous attention to detail and technical editing ability Outstanding written and oral communication and collaboration skills Ability to prepare accurate notes, summaries, trackers, and professionally formatted documents for leadership reviewStrong proficiency with Outlook, Word, Excel, PowerPoint, Teams, and SharePointAbility to obtain and maintain a favorable DHS Fitness Determination and access to required unclassified Government information and facilitiesProven to be flexible and thrive in a dynamic, ambiguous, and complex work environment and manage multiple tasks and projects simultaneouslyAbility to collaborate and work effectively remotely and in-personDesire to join a consulting firm and learn business concepts; loves to collaborate and reach out to get involved in company events, offerings, and special projectsAbility to work in the Washington, DC metro area and travel to different locationsClearance: U.S. Citizenship only (no dual citizenship). Currently holds a Public Trust level clearance or have the ability to obtain and maintain a position of trust/Federal security clearanceEducation: Bachelor’s degreeCritical Skills: Technical writing, editing, research, detail-oriented, strong work ethic, collaborative mind-set, excellent problem-solving skills, communications, and interest in working in a consulting firm. Interest in working on assignments outside of one project is strongly desiredApplying to Arc Aspicio: Our recruiting process is very competitive. Therefore, we ask that you submit a brief, tailored cover letter to tell us what you are looking for in a company and why you would be a great fit for a consulting firm in this role. Cover letters are essential so we can understand your interest and experience relevant to consulting. The use of AI tools or AI-generated content is strictly prohibited throughout the application process. Applicants are expected to rely solely on their own knowledge, experience, judgment, and work when completing application materials and participating in any stage of the hiring process. Any applicant found to have used AI assistance will be removed from consideration for the position.Total Rewards: Salary is just one element of our Total Rewards which includes compensation, benefits, bonuses, professional development, and other career opportunities. The projected salary range for this position is $62,000 - $70,000. This range takes into account the wide variety of factors that are considered in making compensation decisions, including but not limited to: skill sets and expertise, experience, education, training, certifications, contract and client requirements (if applicable), and other business and organizational needs. At Arc Aspicio, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.About Arc Aspicio: Arc Aspicio enhances the future of our nation by creating bold ideas and bringing them to life. A consulting and solutions company, Arc Aspicio solves problems by applying our integrated capabilities in strategy, design, data, human capital, behavioral science, and technology. The company passionately pursues our vision to be the hub of creativity where people take action to change the world. Employees collaborate with clients and partners to create solutions using a human-centered approach.Our goal is to attract people who love to collaborate and work in a team-oriented environment. Our culture empowers our employees to learn, share knowledge, be leaders in everything they do, and develop strong relationships with their clients and colleagues.Our positions are based in the DC metro area and require employees to live in DC, VA, and MD within commuting distance of our client sites and DC office.Commitment to Respect, Collaboration, and Innovation: Arc Aspicio is dedicated to fostering a workplace where individuals from all backgrounds can contribute to the company and serve our clients. As a growing professional services solutions firm focused on solving large, complex problems, we welcome applications from candidates with a variety of experience, skills, and knowledge. All employment is decided on the basis of qualifications, merit, and business need. Equal Opportunity Employer/M/F/D/V Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Aeronautics Systems is seeking a motivated professional to serve as a Technical Writer/Editor (level 2) to join our diverse team of professionals located in Rancho Bernardo, CA.The Technical Writer/Editor will derive information from released technical source and/or may assist in the development of them with engineers and SMEs. Using the source materials, the writer is expected to interpret, formulate, affect data and will write, re-write and/or edit technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals.Will identify and resolve moderate scope and complexity discrepancies within engineering drawings and blue prints that may impact data. Coordinate findings with team members and may refer findings to established precedents and policies to include consulting the engineering group and SMEs. Will assist in the review of products with the customer and can advise its proper use.Basic Qualifications 2 Years of experience with a Bachelors degree; 0 Years with a Masters. An additional 4 years of experience can be considered in lieu of a degree Experienced in negotiating and integrating different viewpoints, relay, and receive information and collaborate in a team environment. Have strong writing, and editing skills, and experience in manipulating grammar Experienced in querying authors for clarity and compliance purposes and must be skilled in Microsoft Word, MS excel, and PowerPoint Your ability to transfer and maintain the final adjudicated government Secret clearance (must be in-scope or enrolled in Continuous Evaluation) and any program access(es) required for the position within a reasonable period of time, as determined by the Company.Preferred Qualifications Active US Government Top Secret security clearance Experienced as a military aircraft maintainer Experienced in aviation maintenance technical publication development and sustainment using applicable software (e.g. Arbortext Editor) History of collaboration in small teams with different organizations Proficient in the interpretation of engineering data such as parts list, application list, notes list and print reading Experienced with configuration management Experienced in creating multi-configuration, multi-effectivity indentured parts lists from engineering data Ability to identify and possibly work around limited engineering dataPrimary Level Salary Range: $69,000.00 - $103,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote.Contract: Full-time, permanent.Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74 Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.As a Training Specialist on the Support Operations team, you design, develop, and deliver training that keeps our internal support teams and vendor partners informed, skilled, and ready for production. Your work sits at the intersection of Support operations and learning design: you translate SOP changes, QA findings, workflow updates, and product launches into practical training that agents and vendor trainers can apply immediately.This is a hands-on training role: you are expected to be comfortable facilitating, coaching, observing delivery, and working directly with agents and vendor trainers—not only creating materials. You are responsible for the quality of the training you develop and deliver, and for keeping your manager informed so they can make decisions, remove blockers, and connect your work to broader business priorities.What You'll DoDesign and develop training programs, refreshers, onboarding modules, job aids, and assessments for internal support teams and vendor partners.Convert complex workflows, SOPs, and product changes into clear, practical, learner-friendly materials.Keep assigned training materials accurate and up to date as processes, tools, and policies change.Maintain version control and change logs for materials you own.Facilitate training sessions, onboarding programs, and practice-based learning activities for internal and vendor audiences, providing direct coaching and actionable feedback to agents and vendor trainers.Use practical methods such as ticket simulations, scenario exercises, observations, and knowledge checks to build confidence and support application in production—not just comprehension.Capture recurring learner confusion and escalate patterns to your manager rather than resolving systemic issues independently.Participate in Train-the-Trainer (TTT) sessions to help prepare vendor trainers to deliver Airalo training accurately.Support new vendor onboarding by contributing training materials and delivery support.Observe vendor-led refresher training and document feedback on delivery quality against agreed standards.Share observations and follow-up needs with your manager; decisions on remediation or certification sit with the Training Manager.Use QA findings, CSAT signals, ticket trends, and stakeholder input to identify training gaps for the areas you are assigned.Confirm with your manager whether the identified need calls for training, a job aid, an SOP update, or a different intervention.Review training results and post-training performance signals—including learner feedback, QA findings, assessment trends, production performance, and direct observations—to identify where learners are struggling and whether the training is being applied effectively.Bring clear findings and practical recommendations to your manager; final decisions on broader interventions, remediation, or process changes remain with the manager.Coordinate logistics, timelines, attendance, and materials with the teams involved in your assigned programs.Share clear updates on progress, readiness, and blockers with relevant stakeholders.Escalate conflicting inputs, unclear priorities, or decisions with broader business impact to your manager before acting.Use tools such as Genially, Google AI Studio, and Google Apps Script to improve the quality and efficiency of training materials where appropriate.Apply technology within the standards and guardrails your manager has set; flag new tool ideas for review before adopting them.What You'll BringProven ability to learn new processes quickly, absorb operational context, and translate it into training others can apply immediately.Proven hands-on experience in a training or learning design role, preferably in a customer support environment. This is not an entry-level transition into training; you should already be able to facilitate, coach, observe, and give actionable feedback with confidence.Strong understanding of instructional design principles and adult learning theory.Excellent facilitation, coaching, observation, and presentation skills, including remote delivery.Ability to create clear, practical training materials that people can apply in production.Clear written and verbal communication, with the ability to adapt to different audiences.Comfortable working within defined scope and escalating decisions rather than acting independently on things that affect broader operations.Organised, reliable, and consistent in follow-through.Advanced English.Nice To HavesPrior experience in a telecommunications or eSIM-related environment.Knowledge of GSMA-related technologies and services.Familiarity with Zendesk or similar support tools.Experience with learning tools such as Genially, Google AI Studio, or similar.Availability to work in shifts.At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:📍 Philippines: ₱1,092,400 – ₱1,638,600Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨ Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycyWe sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Telecommunications, Travel Arrangements, and Technology, Information and Media

Unser UnternehmenDie EWN GmbH ist ein Teil der EWN Gruppe und steht für jahrzehntelange Expertise im Rückbau kerntechnischer Anlagen, dem Betrieb eines Zwischenlagers für radioaktive Materialien sowie der sicheren Entsorgung von Reststoffen. Dieses Know-how übertragen wir auch auf zukunftsweisende Projekte.In der Abteilung Genehmigungen/Dokumentation der EWN GmbH erwartet Sie ein angesehenes, sicherheitsrelevantes und zukunftsorientiertes Arbeitsumfeld. Als … (m/w/d) übernehmen Sie eine Schlüsselrolle. Mit der systematischen und normgerechten Erfassung, Lenkung und Archivierung von Prozessen sichern Sie maßgeblich die Qualität, Rechtssicherheit und Nachvollziehbarkeit unseres Handelns in einer ehemaligen kerntechnischen Anlage.Dokumentationsingenieur*in / Spezialist*in (m/w/d) Technische Dokumentation & GenehmigungsverfahrenMiteinander stark- Ihre AufgabenErstellung und Aktualisierung von betrieblichen Regelwerken wie Dokumentationshandbüchern und PrüfanweisungenSteuerung und Begleitung des Überarbeitungs- sowie InkraftsetzungsprozessesVerwaltung sämtlicher Unterlagen zu diversen Rückbauprozessen nach der Stillsetzungs- und DemontageordnungBetreuung der Fachbibliothek inklusive der Bereitstellung relevanter FachliteraturOrganisation und Koordinierung der Arbeitsausstattung der DokumentationsstellenWeiterentwickelung der bestehenden DokumentenmanagementsystemeAbstimmung von Arbeitsabläufen in enger Zusammenarbeit mit beteiligten Organisationseinheiten, Gutachtern und BehördenVorantreiben des kontinuierlichen Verbesserungsprozesses, mit besonderem Augenmerk auf Digitalisierung und Standardisierung Ihr Profil Abgeschlossenes Hochschulstudium z. B. Ingenieurwissenschaften, Informations- und Dokumentationswissenschaft, Bibliotheks- und Informationswissenschaft, Archivwissenschaft, Wirtschaftsingenieurwesen, Verwaltungswissenschaften oder eine vergleichbare FachrichtungBerufserfahrung im Bereich der technischen Dokumentation, des Informationsmanagements oder der technischen AdministrationDeutschkenntnisse (mindestens B2) zur sicheren Kommunikation mit externen Dienstleistern und KollegenPraktische Erfahrung im Umgang mit modernen Dokumentenmanagementsystemen (DMS) oder strukturierten Daten- und WissensbeständenKenntnisse im kerntechnischen oder regulierten Umfeld sind von Vorteil, aber keine VoraussetzungBereitschaft zur fachlichen WeiterqualifizierungAnalytisches und lösungsorientiertes DenkvermögenSelbstständige, zuverlässige, strukturierte und gewissenhafte ArbeitsweiseTeamfähigkeit, Belastbarkeit und EngagementWas erwartet SieUnbefristetes ArbeitsverhältnisVergütung gemäß unserem Tarifvertrag: 64.896,00 €Weitere Sozialleistungen wie z.B. eine JahressonderzahlungFlexible Arbeitszeitmodelle30 Tage UrlaubUnterstützung von Fort- und WeiterbildungsmaßnahmenBetriebliches Gesundheitsmanagement, Sportkurse und einen arbeitsmedizinischen DienstFirmenbistro mit Bezuschussung vom ArbeitgeberAttraktive Vergünstigungen durch die Teilnahme am Corporate-Benefits-Programm mit exklusiven Preisnachlässen auf Top-Marken und Freizeitangebote Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering Industries Industrial Machinery Manufacturing

Direct message the job poster from TENIOS GmbH Marite Moora Marite Moora HR Director#People#Culture#Digitalizationz#Transformation Über das UnternehmenWir suchen jemanden, der Voice-AI-Agentenprojekte von Anfang bis Ende verantwortet: vom Verständnis des Kundenprozesses über den Aufbau des Agenten auf unserer No-Code-Plattform bis hin zur Sicherstellung, dass er im Live-Betrieb echte Geschäftsziele erreicht. Du arbeitest mit deutschsprachigen und internationalen englischsprachigen Kunden – als Beraterin, Builderin und Analystin in einer Rolle.Über die RolleVor dem Launch (Neukunden)Discovery-Gespräche mit neuen Kunden in DACH und internationalen Märkten führenContact-Center-Prozess verstehen und Automatisierungspotenzial erkennenAnforderungen aufnehmen und in eine konkrete Spezifikation überführenProzessdiagramm und Ziel-Call-Flow erstellenBusiness-Prozessdokumentation und kundenseitige Beschreibung des Agenten verfassenDiscovery-Fragenkatalog und Follow-ups vorbereitenErgebnisse, Optionen und Vorschläge beim Kunden präsentierenBuildVoice-AI-Agenten auf unserer No-Code-Plattform bauen und iterierenIntegrationen mit CRM/APIs des Kunden und komplexe Logik zusammen mit unserem Integrations- und Entwicklungsteam konfigurierenAgenten testen, Testanrufe durchführen, Wortlaut und Logik nachschärfenNach dem LaunchBusiness-KPIs überwachen: Conversion-Rate, Anrufdauer, Zielerreichung, EskalationsrateAgenten-Flows als Funnels analysieren und Abbruchpunkte identifizierenMit Anrufaufzeichnungen und Transkripten arbeiten, um reales Anruferverhalten zu verstehenKonkrete Änderungen vorschlagen und deren Umsetzung vorantreibenPOC- und Produktionsprojekte begleiten, damit KPI-Zusagen eingehalten werdenQualifikationenMust-haveDeutsch auf C2-Niveau und Englisch stark genug, um Kundentermine eigenständig zu führen – beide Sprachen sind in dieser Rolle kundenseitig im EinsatzPraktische Erfahrung im eigenständigen Aufbau von No-Code/Low-Code-Lösungen – Bots, Automatisierungen, Flows. Nicht die Steuerung von jemandem, der es bautErfahrung in der Anforderungsaufnahme bei Business-Kunden und deren Überführung in eine SpezifikationSicherer Umgang mit Daten: Kennzahlen, Funnels, Vorher-Nachher-Vergleiche, praxisnahe SchlussfolgerungenDirekte Kundenerfahrung – du sprichst selbst mit KundenHands-on-Mentalität: Problem erkennen, Änderung vorschlagen, bis zur Umsetzung begleitenNice-to-haveErfahrung mit Voice-AI-Agenten, Chatbots oder Contact-Center-AutomatisierungVerständnis konversationeller Logik (Intents, Fallbacks, Routing)BI-Tools (Metabase, Power BI, Tableau)Erfahrung mit Anrufaufzeichnungen oder GesprächstranskriptenHintergrund in Telekommunikation oder Contact-CenterWichtig zu wissenHands-on, aber nicht allein: Design und Aufbau des Agenten liegen bei dir – für komplexe Integrationen und Plattformarbeit steht dir unser Integrations- und Entwicklungsteam zur SeiteDu verantwortest den Kunden end-to-end – vom ersten Discovery-Call bis zu den Post-Launch-KPIsDaten sind unvollständig und teils unstrukturiert – das ist normal: praktikable Entscheidungen zählen mehr als perfekte AnalyseErfolg wird an funktionierenden Agenten gemessen, die Geschäftsziele erreichen – nicht an der Anzahl der DokumenteDu übernimmst bestehende deutsche und internationale Kunden – die ersten Monate beinhalten laufende ProjekteZwei kundenseitige Sprachen bedeuten echtes Umschalten: ein deutscher Discovery-Call am Vormittag, ein englischer nach dem Mittagessen ist normalDas bieten wirBruttojahresgehalt zwischen 52.000 und 70.000 Euro, je nach Erfahrung.Hybrides Arbeitsmodell mit Standort in Köln.Ein internationales B2B-Technologieumfeld: Zusammenarbeit mit Kunden aus verschiedenen europäischen Märkten in einem schnell wachsenden Technologieunternehmen.Schwerpunkt auf künstlicher Intelligenz und Technologie: tägliche Arbeit mit modernsten KI-Lösungen und digitalen Tools.Ein einflussreiches Team: ein internationales, hochproduktives Team mit schnellen Entscheidungsprozessen und spürbarem Einfluss auf das Wachstum des Unternehmens.Klingt das nach dir?Schicke uns deinen Lebenslauf und ein paar Zeilen, warum diese Rolle zu dir passt. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting and Customer Service Industries Technology, Information and Media

Hannover, Germany, Hybrid (3 days/week onsite)At Sennheiser Consumer Hearing, we design and deliver premium audio products, including award-winning headphones, earbuds and soundbars used by consumers around the world.We are looking for a Global Voice of Consumer & Knowledge Manager to join our Global Service Competence Center. You will be an individual contributor with global responsibility for two closely connected areas. In Voice of Consumer, you will turn end-user feedback from Zendesk and other sources into actionable insights for CXC, Product, Quality, Digital, and other teams. In Knowledge Management, you will own the governance and continuous improvement of internal service knowledge and external self-service content.Your work will help us identify recurring consumer needs, improve products and services, support agents with consistent knowledge, expand self-service, and prepare our content for AI-enabled customer service. This is a highly visible role for someone who enjoys connecting data, content, processes, and stakeholders to create measurable improvements across a global organization.To learn more about Sennheiser Consumer Hearing and our products, visit: https://www.sennheiser-hearing.comKey responsibilities:Translate consumer insights into clear recommendations for Service, Product, Quality, Digital, Marketing and other stakeholdersDevelop decision-oriented reports and dashboards that help teams turn insights into measurable actionsOwn the strategy and governance of internal service knowledge, customer-facing FAQs and self-service contentEstablish effective processes for content creation, review, approval, localization, publication and ongoing maintenanceImprove content for search, self-service, chatbot, AI-assisted support and agent guidanceDefine and monitor relevant Voice of Consumer and knowledge management KPIsSupport product, service and process launches by ensuring that consumer feedback and knowledge requirements are consideredYour profileSeveral years of experience in Voice of Customer and/or Consumer Insights, building and managing customer feedback programs, insight generation, and improvement processesStrong analytical skills and the ability to turn qualitative and quantitative feedback into clear action planExperience managing self-service content, knowledge bases, support documentation and content governanceExperience with omnichannel customer service platforms and reporting tools. Zendesk experience is strongly preferred.Confidence working with global and multicultural stakeholders and ability to influence without formal authorityFluent English, excellent communication, and the ability to create clear, audience-focused content.Experience with AI-assisted service, chatbots, agent-assist solutions, Knowledge-Centered Service, localization, accessibility or search optimization would be an advantageWhat We OfferThis is an opportunity to shape how consumer feedback is understood and used across the organization, while building knowledge and self-service experiences that support consumers and service teams worldwide. You will work across functions and regions, gain broad organizational visibility and have the chance to create tangible value for the global business.As part of Sonova, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Industries Audio and Video Equipment Manufacturing

DescriptionAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.About This RoleBased in Berlin, we are looking for a motivated Working Student (Werkstudent) in Knowledge Management for Customer Service (m/f/x). Put aside your experiences or perceptions of customer service — at Audible, we are building the future of AI-powered self-service at global scale.In this role you will support the Global Knowledge Management team in creating, localizing, and maintaining AI-optimized support content across multiple platforms and marketplaces. You will play a key role in enabling our expansion into the Nordics (Denmark, Norway, Finland, Sweden) while building practical AI and technical skills in content automation, prompt engineering, and workflow optimization. You will work alongside experienced content strategists, AI specialists, and localization experts in a fast-moving, international team.About YouYou are a curious, technically minded person who is excited about AI and how it is transforming content creation and knowledge management. You enjoy working with language and technology in equal measure and bring strong attention to detail. You are comfortable working in an international environment, proactive in seeking clarity, and eager to learn how AI tools and automation can make knowledge work faster, better, and more scalable.As a Working Student — Knowledge Management & AI Content Operations (Nordic Languages), you will... Create, update, and localize support content for Help Center, internal knowledge bases, and AI-powered channels (chatbot, agent assist) Use AI tools to draft, optimize, and format content across multiple surfaces — applying prompt engineering techniques to improve output quality Build and test basic AI workflows and automation for repetitive content tasks (alerts, formatting, cross-marketplace publishing) Support AI-assisted localization workflows: coordinate AI first-pass translations, validate quality, and flag marketplace-specific adaptation needs Validate and refine AI-generated content for accuracy, brand voice, and regulatory compliance — applying AI governance standards Support product launch content readiness by gathering requirements and creating/updating content within defined timelines Maintain content across platforms ensuring consistency between Help Center, CS Assistant, and AI surfaces Track content performance metrics (usage, helpfulness) and flag improvement opportunities based on data Document AI workflows, automation processes, and best practices; contribute to team knowledge sharing and trainingAbout AudibleAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers’ daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.OUR OFFER Student position for 20h per week Compensation of €16.72 per hour 12-month contract Up to 5 free catered lunches per week Commuting benefits Exciting opportunity to participate in the growth of a global digital audiobook provider International work environment Flexible working hoursBasic Qualifications Full time enrollment in a German state-accredited (staatlich anerkannt) Bachelor or Master program (Computer Science, Information Science, Communications, Linguistics, or related field) in the Berlin/Brandenburg area, and have at least 1 year of studies left - expected graduation no earlier than 2028 Business fluency in English and at least one of these languages: Swedish, Norwegian, Finnish, or Danish Experience using AI tools (ChatGPT, Claude, Gemini, Quick Suite, or similar) and understanding of prompt engineering for content creation, automation, or workflow optimization Basic scripting or automation skills (Python, JavaScript, Google Apps Script, or similar) OR strong willingness to learn with demonstrated technical curiosityPreferred Qualifications Basic experience with data tools (Excel formulas, pivot tables, SQL basics) for tracking metrics and efficiency gains Experience building or customizing AI workflows, chatbots, or basic automation tools Familiarity with API concepts and how content systems integrate (REST APIs, webhooks — conceptual - understanding) Understanding of AI governance concepts: quality standards, confidence scoring, and validation frameworks for AI-generated content Knowledge of content management systems (CMS) or experience maintaining structured web content Familiarity with HTML, JSON, or structured content formats Interest in or understanding of localization processes and cultural adaptation Previous experience in customer service, knowledge management, or technical writingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Audible GmbHJob ID: A10535933 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology and Customer Service Industries Software Development

DescriptionAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.About This RoleBased in Berlin, we are looking for a motivated Working Student (Werkstudent) in Knowledge Management for Customer Service (m/f/x). Put aside your experiences or perceptions of customer service — at Audible, we are building the future of AI-powered self-service at global scale.In this role you will support the Global Knowledge Management team in creating, localizing, and maintaining AI-optimized support content across multiple platforms and marketplaces. You will play a key role in enabling our expansion into Arabic-speaking markets (21 countries) while building practical AI and technical skills in content automation, prompt engineering, and workflow optimization. You will work alongside experienced content strategists, AI specialists, and localization experts in a fast-moving, international team.About YouYou are a curious, technically minded person who is excited about AI and how it is transforming content creation and knowledge management. You enjoy working with language and technology in equal measure and bring strong attention to detail. You are comfortable working in an international environment, proactive in seeking clarity, and eager to learn how AI tools and automation can make knowledge work faster, better, and more scalable.As a Working Student — Knowledge Management & AI Content Operations (Arabic), you will... Create, update, and localize support content for Help Center, internal knowledge bases, and AI-powered channels (chatbot, agent assist) — with focus on Arabic-speaking markets (21 countries) Use AI tools to draft, optimize, and format content across multiple surfaces — applying prompt engineering techniques to improve output quality Build and test basic AI workflows and automation for repetitive content tasks (alerts, formatting, cross-marketplace publishing) Support AI-assisted localization workflows: coordinate AI first-pass translations, validate quality, and flag marketplace-specific adaptation needs Validate and refine AI-generated content for accuracy, brand voice, and regulatory compliance — applying AI governance standards Support product launch content readiness by gathering requirements and creating/updating content within defined timelines Maintain content across platforms ensuring consistency between Help Center, CS Assistant, and AI surfaces Track content performance metrics (usage, helpfulness) and flag improvement opportunities based on data Document AI workflows, automation processes, and best practices; contribute to team knowledge sharing and trainingAbout AudibleAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers’ daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.OUR OFFER Student position for 20h per week Compensation of €16.72 per hour 12 months contract Up to 4 free catered lunches per week Commuting benefits Exciting opportunity to participate in the growth of a global digital audiobook provider International work environment Flexible working hoursBasic Qualifications Full time enrollment in a German state-accredited (staatlich anerkannt) Bachelor or Master program (Computer Science, Information Science, Communications, Linguistics, or related field) in the Berlin/Brandenburg area, and have at least 1 year of studies left - expected graduation no earlier than 2028 Business fluency in English and Arabic, both written and spoken Experience using AI tools (ChatGPT, Claude, Gemini, Quick Suite, or similar) and understanding of prompt engineering for content creation, automation, or workflow optimization Basic scripting or automation skills (Python, JavaScript, Google Apps Script, or similar) OR strong willingness to learn with demonstrated technical curiosityPreferred Qualifications Additional language skills (German, French, or other) are a plus Basic experience with data tools (Excel formulas, pivot tables, SQL basics) for tracking metrics and efficiency gains. Experience building or customizing AI workflows, chatbots, or basic automation tools. Familiarity with API concepts and how content systems integrate (REST APIs, webhooks — conceptual - understanding). Understanding of AI governance concepts: quality standards, confidence scoring, and validation frameworks for AI-generated content. Knowledge of content management systems (CMS) or experience maintaining structured web content. Familiarity with HTML, JSON, or structured content formats. Interest in or understanding of localization processes and cultural adaptation. Previous experience in customer service, knowledge management, or technical writing.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Audible GmbHJob ID: A10535932 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology and Customer Service Industries Software Development

Direct message the job poster from PubNub Rama Sudha Rama Sudha Global Principal Talent Partner at PubNub About Blocks.aiBlocks.ai is a new initiative being built by PubNub, a global technology company with more than 15 years of experience powering real-time applications and digital experiences.The Blocks team operates with the pace, ownership and experimentation of an early-stage product while benefiting from PubNub's proven global infrastructure, engineering expertise and established company foundation. This role is part of PubNub and will be dedicated to building developer awareness, adoption and community for Blocks Network.Blocks.ai is the secure network for the Internet of Agents. We solve what happens after someone builds an AI agent: helping them make it reachable, discoverable, useful and commercially viable without taking on a new infrastructure project.An agent stays wherever its developer chooses to run it and connects to Blocks Network through a single outbound connection—no inbound ports, static IP, DNS or firewall configuration required. Blocks.ai handles the routing, discovery, presence, streaming, security and economics between agents and the people, applications and other agents that need them.Our open-source Python and TypeScript SDKs are built on PubNub's proven global real-time infrastructure, combining the speed and accessibility of a developer-first platform with technology trusted in production for more than 15 years.About the RoleBlocks Network is looking for a Developer Marketing Manager to help developers discover, understand, try and adopt our platform, with an initial focus on builders creating AI applications and agents.You'll own developer marketing across awareness, acquisition, activation, engagement and advocacy, turning technical product capabilities into useful, credible stories and experiences that meet developers where they learn, build and share.Working closely with Product, Growth, Engineering and a dedicated Developer Relations (DevRel) partner, you'll create and distribute technical content, campaigns, demos and developer programmes while continuously improving the journey from first discovery to first successful build.Success means attracting the right developers, earning their trust, helping them become successful with Blocks Network and measurably growing an active developer ecosystem.Key ResponsibilitiesOwn and execute developer marketing programmes that drive awareness, qualified developer acquisition, activation and ongoing engagement for Blocks Network.Develop clear positioning and messaging for AI application and agent developers, translating APIs, SDKs and technical capabilities into relevant developer outcomes without losing accuracy or credibility.Build an authentic presence in the developer communities and ecosystems where our audience learns, builds and collaborates.Listen to developers, participate in technical conversations and turn community and product feedback into actionable marketing and developer-experience insights.Partner with Developer Relations to create and distribute tutorials, technical demos, sample projects, integration examples, launch content, workshops and other developer resources.Independently prototype lightweight demos, examples, landing-page experiences or technical marketing assets when useful.Plan and distribute campaigns and content across developer channels such as documentation, GitHub, newsletters, social platforms, community forums, events, partnerships and relevant third-party ecosystems.Improve the developer journey from discovery through first successful build by using qualitative feedback, product data and funnel analytics to identify friction and test ways to increase activation.Define and report on meaningful developer-growth metrics including qualified acquisition, activation, engagement, retention and advocacy.Use analytics, experimentation and developer feedback to continuously prioritise and improve programmes.About YouMinimum RequirementsHands-on experience in developer marketing, technical marketing, Developer Relations, developer advocacy, technical product marketing, developer growth, or another role combining technical products with external developer engagement.Strong technical fluency: you can understand APIs, SDKs, code examples and modern software-development workflows well enough to communicate accurately and participate credibly in developer conversations.Experience creating technical content or developer resources such as tutorials, demos, documentation, sample applications, integration guides or workshops.Evidence of helping developers move beyond awareness toward evaluation, hands-on product use, activation or adoption.Experience using data, analytics, experimentation or developer feedback to understand performance and improve developer journeys or programmes.A community-minded, collaborative approach and comfort working across Product, Growth, Engineering and Developer Relations.Nice to Have SkillsExperience marketing APIs, SDKs, developer tools, cloud infrastructure, open-source technology or developer platforms.Familiarity with AI application development, AI agents, LLM tooling or adjacent developer ecosystems.Experience building or growing developer communities through GitHub, Discord, Reddit, Stack Overflow, developer events, open-source ecosystems or similar channels.Ability to use AI-assisted development tools to prototype simple demos, sample applications, landing-page experiences or other technical marketing assets.Hands-on experience with Python, TypeScript or another modern programming language.Experience measuring and improving developer acquisition, activation, engagement or retention funnels.Why Join Blocks.aiBlocks.ai is creating the connective layer for an emerging Internet of Agents, and this role will help shape how its first developer communities discover, understand and use it.You'll have room to test ideas, work directly with the people building the product and see the impact of your work in what developers build and share across the network. You'll help establish the developer marketing motion from an early stage rather than inheriting a mature playbook.Because Blocks.ai is being built by PubNub, you'll combine the pace, ownership and experimentation of a new venture with the backing of proven global infrastructure and an experienced technology team.As a remote-first company, we value flexibility, collaboration and continuous learning. You'll work closely with Product, Growth, Engineering and Developer Relations while having the freedom to experiment with new ways of reaching and activating developers.We offer a B2B engagement with monthly compensation ranging from PLN 12,000 to PLN 18,000, along with benefits that support your success and well-being, where applicable.Ready to Help Build the Internet of Agents?If you're excited about developer technology, AI agents and building a developer community and go-to-market motion from an early stage, we'd love to hear from you.Information Accuracy NoteCandidates are expected to provide accurate, complete and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Internet Marketplace Platforms, Software Development, and Information Services

About WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency and efficiency in our operations.As we continue to expand our financial services and merchant base across Europe, we are seeking to strengthen our customer due diligence (CDD) by recruiting Localisation Specialists to join our Financial Crime Prevention function. The Localisation Specialist will act as the local market subject matter expert (SME) for merchant CDD requirements, supporting onboarding and ongoing monitoring activities across one or more EEA markets.This role requires a strong understanding of local regulatory and business environments, CDD requirements and merchant onboarding practices. The Localisation Specialist will work closely with Sales, Merchant Operations, Compliance and Financial Crime Prevention teams to ensure merchant onboarding processes remain compliant, efficient and aligned with local market requirements. The role will report to the AML Lead.What you'll be doingAct as the local SME for merchant onboarding and CDD requirements within designated EEA markets.Support the identification, interpretation and documentation of local market-specific requirements affecting merchant onboarding, CDD, beneficial ownership verification and ongoing monitoring activities.Provide day-to-day guidance and support to local Sales, Merchant Operations and Onboarding teams regarding CDD requirements, documentation expectations, onboarding decisions and customer lifecycle events.Support the development and maintenance of local onboarding guidance, procedures, playbooks and training materials to ensure consistent implementation of CDD requirements.Assist in identifying local regulatory, legal and market developments that may impact merchant onboarding requirements and CDD processes.Collaborate with the KYC/B Lead, AML Compliance function and 1 LoD Financial Crime Prevention team to ensure local requirements are appropriately reflected in onboarding procedures, risk assessments, controls and tooling.Support onboarding operations in resolving complex CDD cases, including escalations related to ownership structures, legal entity verification, high-risk industries and local documentation requirements.Participate in quality assurance reviews and control monitoring activities to identify opportunities for process improvements and operational efficiencies.Support testing and implementation of onboarding process enhancements, new products, new market launches and CDD tooling developments.Foster a strong compliance culture by promoting awareness of CDD requirements and acting as a trusted advisor for local business stakeholders.Our humble expectationsBachelor's degree in Business, Law, Finance, Compliance, or a related field.3+ years of experience in CDD, KYC/KYB, AML compliance, merchant onboarding, financial services operations or related areas.Strong understanding of local business environments, legal entity structures and merchant onboarding practices within one or more EEA markets.Familiarity with AML/CFT regulations and CDD requirements applicable to financial, payment or e-money institutions.Experience supporting operational teams, CDD or compliance-related activities in a regulated environment.Excellent communication and stakeholder management skills, with the ability to explain regulatory requirements in a practical and business-friendly manner.Strong analytical and problem-solving skills with attention to detail.Ability to work independently while collaborating effectively with international and cross-functional teams.Professional fluency in English and at least one local EEA language relevant to the supported markets is highly advantageous.Next StepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!Please note that we do not accept applications sent by mail. You should submit your application through our careers website!The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.This position is not eligible for consideration for an equity/RSU grant.Poland Pay Range13 614 zł - 15 300 zł PLNThe successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.This position is not eligible for consideration for an equity/RSU grant.Estonia Pay Range€3.526 - €3.960 EUROur Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash . Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Software Development

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.A Day in the LifeUse your technical expertise and clinical experience to train, educate and inspire field personnel, new hires surgeons, first assistants, and OR staff from a variety of surgical specialties to advance patient care and outcomes with Medtronic products, therapies and beyond the product. If you love training people to be equipped with technical product and beyond the product knowledge to be effective in their roles and help drive business - this is the role for you!We are seeking a dynamic professional to lead training initiatives, drive competitive readiness across our organization. This role partners closely with the marketing, business dev and commercial team and cross-functional stakeholders to design, deliver and actively be involved in the continuous improvement of impactful training programs on Robotic Assisted Surgery technologies, ensuring our teams stay ahead in a rapidly evolving competitive landscape. This role is open within Turkiye and includes non-traditional work hours.Responsibilities may include the following and other duties may be assigned: You will be responsible for delivering education and training on Medtronic Robotic Assisted Surgery technologies therapies, procedures, and all beyond the product initiatives that focus on obesity and diseases and conditions of the gastrointestinal tract, lung, abdominal wall, and pelvic region Responsible for progress and support of new hires enrolled in the training program. Serve as education and content expert within project or launch teams across business lines when educational programs are being planned, developed, and delivered to all target audiences. Collaborate with MedEd, Digital Education, Marketing, and sales leaders to deliver creative and engaging training programs that are targeted, purposeful, increase knowledge and skills and improve existing training programs Create and deliver impactful workshops and hands-on training to external audiences. Deliver classroom, lab or web-based technical product and procedure instruction. Perform competency-based skills assessments of trainees to evaluate technical acumen and assess the results of training. Partner and provide subject matter expertise on Medtronic products, therapies, procedures and beyond the product to the Robotic Assisted Surgery Medical Education and Product Development team. Monitor market dynamics and competitor activities in collaboration with Marketing, Sales, and Market Intelligence teams. Develop expertise in the following: RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway process, Training/coaching techniques/methodologiesRequired Knowledge and Experience: You will need a bachelor’s degree and +5 years of experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry. Medical device experience with Robotic Assisted Surgery technologies, capital equipment or equivalent technologies Clinical and/or operating room experience Proven experience training: with a mix of technical training responsibilities including experience with learning, education technology including Programming systems Fluency in English and Polish. High capacity and excellent problem-solving skills Design, development, delivery and evaluation of product and procedure based technical education and training using blended learning solutions. Professional work ethic Willingness to travel up to 50% of your timePhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌‌Recruitment Fraud AlertWe are aware of phishing scams targeting job seekers. Please keep the following in mind:Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Croatia: 42,400.00 EUR - 63,600.00 EUR | Czechia: 880,000.00 CZK - 1,320,000.00 CZK | Hungary: 10,960,000.00 HUF - 16,440,000.00 HUF | Poland: 162,400.00 PLN - 243,600.00 PLN | Romania: 184,096.00 RON - 276,144.00 RON |This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Pharmaceutical Manufacturing

Um unser kontinuierliches organisches Wachstum voranzutreiben, suchen wir ständig nach hochqualifizierten Fachkräften. Zur Verstärkung unseres Teams im Engineering Services suchen wir eine/n engagierte/n Documentation Manager (a) (80 -100%) Ihre Aufgaben: Verantwortung für die strukturierte Verwaltung, Ablage und Archivierung technischer Dokumentationen in elektronischer und physischer Form Sicherstellung der Einhaltung von GMP-, HSE- und internen Dokumentationsstandards sowie einer revisionssicheren Dokumentenablage Fachliche Führung von Dokumentenmanagement-Teams in Engineering- und CAPEX-Projekten Erstellung und Implementierung von Dokumentenmanagement-Konzepten, Prüfprozessen und Schulungskonzepten Koordination von Dokumentenlieferungen sowie Steuerung von Review-, Freigabe- und Änderungsprozessen Erstellung und Pflege von Dokumentationsplänen, Dokumentenregistern und Reporting-Dashboards Erstellung, Überarbeitung und Implementierung von SOPs, Richtlinien und Standards im Dokumentenmanagement Beratung der Projektteams sowie Unterstützung bei Audits, Inspektionen und Behördenanfragen Zentrale Ansprechperson für Dokumentationsthemen und Schnittstelle zu Engineering, HSE, Quality Assurance, CQV, Maintenance und Operations Ihr Profil: Technische oder naturwissenschaftliche Ausbildung bzw. entsprechender fachlicher Hintergrund Mindestens 5 Jahre Berufserfahrung in der Chemie-, Pharma- oder Life-Sciences-Industrie Gute Kenntnisse der GMP- und HSE-Anforderungen sowie relevanter technischer Vorschriften und Normen Erfahrung mit technischer und GMP-konformer Dokumentation sowie Dokumenten- und Ablagestrukturen Ausgeprägte Kommunikations-, Analyse- und Problemlösungsfähigkeiten sowie ein sicherer Umgang mit unterschiedlichen Stakeholdern Sicherer Umgang mit Microsoft Office; Erfahrung mit Dokumentenmanagement-Systemen und SAP von Vorteil Gute Deutsch- und Englischkenntnisse in Wort und Schrift Unser Angebot: Ein dynamisches und stark wachsendes Arbeitsumfeld mit internen Weiterentwicklungs- und Weiterbildungsmöglichkeiten Flexible Arbeitszeitgestaltung mit Möglichkeit für Home-Office und Option zum Bezug zusätzlicher Ferientage mit reduziertem Arbeitspensum Firmeninterne KITA auf dem Bachem Campus Bubendorf 60%-ige Übernahme der Pensionskassenbeiträge durch Bachem AG sowie Möglichkeit für überobligatorische Vorsorge mit unserem Wahlsparplan Zugang zu Vorteilsplattformen mit Rabatten bei externen Partnern Frisches, gesundes und vielfältiges Essen in unserem Personalrestaurant Vielfältige kostenlose Sportaktivitäten auf dem Bachem Campus Möchten Sie gemeinsam mit uns Innovationen vorantreiben?Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre vollständigen Bewerbungsunterlagen über unser Bewerbungsportal.Erfahren Sie mehr über die Bachem Gruppe und lassen Sie sich von unserem inspirierenden Arbeitsumfeld an unserem Standort in Bubendorf begeistern! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Pharmaceutical Manufacturing

What are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us?What's the position?The Senior Director – Content Strategy is the single, full-time owner of casino content strategy for Hard Rock Digital, across every state/territory we operate in.The role sits at the centre of the casino content ecosystem — game portfolio strategy, supplier and IP sourcing, and the increasingly important link between digital casino content and land-based (property) gaming.Key ResponsibilitiesContent Strategy & Single Source of TruthOwn the single source of truth for casino content strategy across all HRD casino markets.Build and maintain a rolling content roadmap across slots, live casino, table games, jackpots, and branded/exclusive content, sequenced against certification and launch timelines in each market.Present a quarterly content strategy review to the business— findings, roadmap performance, and updated priorities.Content Sourcing & IPLead content-release tasks end to end: securing IP, briefing suppliers on branded and exclusive games, and managing multiple concurrent content sources against a single delivery calendar.Identify and prioritise exclusivity opportunities, timed-exclusive windows, and bespoke content deals across our supplier base .Bring order to the casino content strategy specifically — track a shifting supplier landscape, apply one consistent evaluation and prioritisation framework, and be the named point of accountability.Property Gaming & Omni Content RelationshipClose the content-to-property gaming gap: build and hold an ongoing working relationship with property-side gaming leadership — the VPs and leads for slots and table games at key Hard Rock properties — and with the supplier management function inside Hard Rock International that governs land-based game content.This is distinct from the existing Hard Rock Properties Omni team, which is focused on activation rather than games.Align key digital content releases to land-based release moments so that both sides of a launch are coordinated and monetised together — this is a particular priority in Florida, where many of the titles already secured from key partners are Omni titles by design.Supplier & Portfolio PerformanceMonitor player engagement and portfolio mix across all markets, working closely with Supplier Relations, Slots & Jackpots, and Live Dealer & Table Games.Track costs and implement a cost efficient content framework.Maintain a mandatory input right on content decisions made by the Supplier Relations, Slots & Jackpots, and Live Dealer & Table Games functions, ensuring every decision is made against the same strategic roadmap.What We're Looking For5+ years' experience in online casino or iGaming, with a strong track record in content strategy, game portfolio management, or supplier/IP sourcing.Deep knowledge of the casino content supply landscape — suppliers, aggregators, certification processes across US regulated states and international markets.Comfort operating as an individual contributor with high strategic ownership — this role drives outcomes through process, relationships and a mandatory input right, not through direct management authority.Experience or strong interest in Omni-channel / land-based-to-digital content coordination; ability to build credibility quickly with property-side gaming leadership.Strong analytical grounding — comfortable owning a roadmap, tracking KPIs, and presenting findings to senior stakeholders on a quarterly cadence.What's in it for you?We offer our employees more than just competitive compensation. Our team benefits include:Competitive pay and benefitsFlexible vacation allowanceA hybrid / remote working environmentStartup culture backed by a secure, global brandRoster of UniquesWe care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer). Show more Show less Seniority level Director Employment type Full-time Industries Software Development