API Documentation & Developer Writer Jobs

Direct message the job poster from Flexiple Suvansh Bansal Suvansh Bansal Co-founder, Flexiple | Helping companies build & scale high-impact offshore teams/ GCCs | IIM-A & DCE alum Technical WriterA high-growth, VC-backed SaaS company hiring its founding India documentation teamLocation: Remote (India)The Documentation GapA high-growth, venture-backed SaaS company is hiring its founding India documentation team and has partnered with Flexiple to bring on its first dedicated Technical Writer. The product has outgrown its docs — support tickets repeat questions the help centre should already answer, and every release ships faster than the documentation can keep up. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.What You'll OwnDocumentation & ContentWrite and maintain user guides, API references, release notes, and in-app help contentTurn engineering specs and product briefs into documentation a non-technical user can followAudit existing docs for gaps, outdated screens, and broken steps, and fix them on a rolling basisProcess & PartnershipSit in sprint planning and release reviews to catch documentation needs before launch, not afterWork directly with engineers, product managers, and support to source accurate detailSet and maintain a style guide so every writer who joins later sounds consistentWhat Makes You a Fit2 to 6 years writing technical or product documentation, ideally for softwareA portfolio of published docs, guides, or API references you can walk throughComfort reading a spec or sitting through a technical walkthrough and asking the right questionsClear written English and a reliable remote-work setupGood to HaveFamiliarity with a docs-as-code workflow or a tool like Git, Markdown, or a headless CMSBasic understanding of APIs and how developers read reference documentationExperience setting up a documentation structure from close to scratchWhat's In It for YouThe chance to build a SaaS company's documentation practice from its first pageRemote-friendly, pan-India hiring with long-term placementDirect access to the engineers and product owners who build what you documentHow We HireHR Screening → Writing Sample → Team Round → Culture FitOne application here is treated as consideration for this role and any other opening Flexiple matches you to. Show more Show less Seniority level Associate Employment type Full-time Industries Software Development, Technology, Information and Internet, and IT Services and IT Consulting

About The Instructional Designer RoleWIN is looking for experienced Instructional Designers to create engaging, practical, and impactful learning experiences for our franchise owners, external partners, team members, customers, and other stakeholders to support our growth in the U.S. and internationally. You will work closely with subject matter experts and cross-functional teams to transform complex business processes, product knowledge, and operational concepts into engaging and effective learning experiences. From e-learning modules and videos to instructor-led sessions, onboarding programs, job aids, assessments, and product training, you will help determine the right learning approach for different audiences and needs. We are looking for team members who are curious, creative, and passionate about how peoplelearn. You should be excited to experiment, leverage AI, and continuously improve learning content faster and more effectively.Key ResponsibilitiesDesign and develop engaging learning experiences including e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, assessments, quizzes, and other learning resources.Manage learning content from concept through development, review, launch, and continuous improvement.Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with specific learning objectives.Utilize innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video and voice production, assessments, and rapid prototyping of learning experiences.Design learning experiences for U.S. audiences with strong attention to language, context, examples, and cultural relevance.Collaborate with Product, Operations, Marketing, Technology, and other teams to develop training for new products, processes, systems, and initiatives.Maintain and update existing training programs and learning resources as products, processes, and business needs evolve.Required Qualifications5–10 years of experience in Instructional Design, Learning Experience Design, Training Content Development, or a similar role.Hands-on exposure to the U.S. market in developing learning or training content for U.S.audiences.Strong understanding of instructional design principles, adult learning methodologies, learning objectives, assessments, and learner engagement.Experience developing e-learning modules, videos, presentations, facilitator-led training, job aids, SOPs, assessments, and other learning materials.Proficiency with modern instructional design, e-learning, multimedia, LMS, video, or content creation tools.Ability to use AI thoughtfully to accelerate content creation while maintaining accuracy, quality, learner relevance, and sound judgment.Ability to collaborate effectively with subject matter experts and cross-functional teams while independently driving projects from concept to completion.Strong attention to detail, ownership mindset, high integrity, and positive attitude.Comfortable working in a 100% remote environment and collaborating with teams across India and the U.S.What We OfferHighly inclusive and collaborative cultureOpportunity to work closely with India-based and US-based teamsStrong focus on learning, ownership, and growth100% remote working flexibilityAbout Win & Our CultureWIN is the #1 ranked inspection services company in the United States. Backed by 35 years of excellence, we are on a mission to build a global brand through cutting-edge technologies, AI-driven innovation, and operational excellence. WIN has the stability of an established leader as well as the energy of a fast-growing organization. We offer like-minded professionals a unique opportunity for meaningful personal and professional growth. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Internet Marketplace Platforms

Position Overview:We are seeking a senior Technical Writer with Documentation Architect or Systems Analyst experience to design and drive the next generation of technical documentation through AI, automation, and software development lifecycle (SDLC) integration.This role will be responsible for defining and implementing scalable documentation processes that transform engineering artifacts, including epics, user stories, pull requests, code changes, architecture decisions, testing outputs, and release data, into high-quality documentation assets and authoring-ready content.The successful candidate will act as a bridge between Engineering, Product Management, and Technical Publications, ensuring that valuable information created throughout the development process is captured, structured, and leveraged effectively. By combining documentation expertise, systems thinking, and AI-assisted workflows, this role will empower technical writers to focus on accuracy, clarity, and user value while reducing manual information gathering and content creation efforts.The role also includes working partly as a technical writer in our XML/DITA-based content management system with existing processes to get a better understanding of the authoring needs.Key ResponsibilitiesDesign and evolve documentation processes that integrate with the software development lifecycle.Define strategies for collecting, structuring, and reusing information from tools such as GitHub, Azure DevOps, Jira, CI/CD pipelines, testing systems, and architecture repositories.Identify opportunities to leverage AI and automation to generate documentation drafts, release notes, feature descriptions, and other documentation assets.Collaborate with Engineering, Product Management, QA, DevOps, and Technical Publications teams to establish documentation requirements and information flows.Create roadmaps and implementation plans for documentation automation initiatives.Define governance, quality standards, and validation processes for AI-generated content.Analyze existing documentation workflows and recommend improvements to increase efficiency, consistency, and scalability.Support the evaluation, selection, and implementation of documentation and knowledge-management tooling.Establish metrics to measure documentation quality, coverage, automation effectiveness, and content reuse.Required QualificationsExperience in Technical Writing, Technical Communication, Systems Analysis, Knowledge Management, or a related field.Strong understanding of software development processes, including Agile methodologies, source control, pull requests, CI/CD pipelines, and release management.Experience working with Git-based repositories and collaborating with software engineering teams.Demonstrated ability to analyze complex systems and design scalable processes.Strong stakeholder management and communication skills.Familiarity with AI-assisted content generation and automation technologies.Experience translating technical concepts into clear, structured documentation.Preferred QualificationsExperience with Docs-as-Code practices and documentation automation.Understanding of APIs, software architecture, and modern development workflows.Experience working with Azure DevOps, Jira, GitHub, Confluence, or similar platforms.Familiarity with large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and AI governance principles.Experience leading process transformation initiatives across multiple teams.What Success Looks LikeDocumentation creation is proactively driven by development activities rather than manual information gathering.Technical writers spend more time refining and validating content and less time collecting information.AI-generated drafts provide reliable, high-quality starting points for documentation deliverables.Documentation coverage, consistency, and timeliness improve without increasing authoring effort.Engineering, Product, and Documentation teams operate within a connected, measurable documentation ecosystem.What's in it for me?Meaningful work that shapes how customers understand and engage with our solutionsCollaborative culture where your expertise influences product marketing and business strategyFreedom to innovate with emerging tools and communication platformsProfessional growth opportunities with autonomy to lead projects and mentor peersBring your technical communication expertise to a team that values clarity and impact — apply now!Rewards designed for youOur Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page. Country-specific programs and initiatives may be available.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€40 billion global revenue+9% organic growth150 000+ employees in 100+ countriesYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Automation Machinery Manufacturing

For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.This Technical Procedure Writer position within Quality and Compliance is responsible for supporting clients’ development, updates, reviews, and approvals of Quality Documents, such as Policies, Procedures, and Work Instructions.Essential FunctionsManage the controlled document approval process (author, review, approval). Assist project teams in updating global and local controlled documents. Manage high volume of document updates from multiple regions and projects. Identify the procedures that need to be updated due to planned process changes. Coordinate procedure editing and review activities across global sites. Assist document authors with alternative wording, presentation, and style to ensure clarity of content. Assist project teams with harmonizing document update feedback from multiple reviewers. Edit draft procedural documents to ensure the technical material is clear, concise, and effective to global users. Necessary Skills And Abilities3+ years of experience in technical writing, specializing in Standard Operating Procedures (SOPs) and Work Instructions for the Pharmaceutical industry. 3+ years of experience processing documents through the entire document life cycle, including Change Requests, red-lining, stakeholder review, submission for approvals, and retirementExcellent written and spoken English. Experience using electronic document management systems; Veeva experience is a plus. Highly proficient in MS Office products, such as Word, PowerPoint, and Excel. Expertise in SOP writing techniques. Ability to work effectively with remote team members across different time zones. Able to work flexible hours when needed to accommodate global project teams. Able to work effectively with other professionals, such as Quality Assurance specialists, pharmacovigilance specialists, and information technology specialists. Ability to work independently with minimal supervision. Ability to work on multiple simultaneous projects with tight deadlines. Excellent organizational skills and attention to detail. Educational RequirementsAS or BS degree in a related field. Experience Requirements3+ years of experience in technical writing, specializing in Standard Operating Procedures (SOPs) and Work Instructions for the Pharmaceutical industry, including: Experience with the entire documentation development life cycle from procedure design, authoring, and approval workflow management. Basic knowledge of GMP, GCP, and GPvP processes is a plus. We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.*** Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Business Consulting and Services

Technical Writer, HealthcareAbout the roleDocumentation is how our healthcare and life sciences customers trust us with their most sensitive workloads. In regulated environments, a clear, accurate, auditable document isn't a nice-to-have — it's evidence, it's enablement, and it's the difference between a smooth audit and a stalled one.As a Technical Writer, Healthcare, you'll create the content that helps healthcare providers, payers, health-tech ISVs, and life sciences organizations run HIPAA-eligible, HITRUST- and SOC 2-aligned workloads on HGS's managed multicloud platforms with confidence. You'll translate complex cloud, security, and compliance concepts into content that a hospital's security officer, a customer's auditor, and a member on the delivery team can all rely on. You'll partner deeply with Solution Architects, Delivery, Security & GRC, Compliance, and Product — and you'll own a controlled-documentation practice built for accuracy, consistency, and traceability.What you'll doAuthor regulated, customer-facing documentation — solution and implementation guides for HIPAA-eligible environments, onboarding and enablement content, knowledge base articles, conceptual overviews, and release notes for HGS healthcare offerings.Document the compliance story — produce and maintain shared-responsibility matrices, control-mapping references, and plain-language explanations of how HGS services support HIPAA (Privacy, Security, and Breach Notification Rules), the HITRUST CSF, and SOC 2 Trust Services Criteria.Write the operational backbone — standard operating procedures (SOPs), runbooks, and playbooks for regulated workloads (for example, access reviews, encryption key rotation, incident response, and audit-evidence collection), working from technical specs, SME interviews, and hands-on validation.Support audit and assurance — help assemble and maintain audit-ready artifacts and evidence documentation, and keep control narratives current as environments and regulations evolve.Own a controlled-documentation lifecycle — manage content through draft, review, approval, versioning, and retirement, so every published document is accurate, dated, and traceable to an owner and a source.Set and enforce standards — maintain the healthcare content style guide, templates, terminology, and information architecture; remove duplication by building reusable, single-source content.Collaborate to get it right — partner with Solution Architects, Delivery, Security & GRC, Compliance, Legal, and Product to ensure content is technically accurate, compliant, and useful; nothing ships without SME and, where required, compliance sign-off.Measure and improve — use customer feedback, support-ticket trends, and content analytics to find gaps, retire stale content, and prove that documentation is reducing friction.Who you areA strong, clear writer who makes complex, high-stakes information easy to trust — and who defends the Oxford comma and terminology consistency with equal conviction.Comfortable in regulated territory: you understand that in healthcare, “close enough” isn't, and you're careful about what a document does and doesn't claim.Endlessly curious and self-directed — you'll interview SMEs, read the spec, test the workflow yourself, and trace it end-to-end before you write.Deeply collaborative, calm under changing priorities, and able to run several documentation projects at once without dropping traceability.Minimum qualifications3+ years of technical writing experience, with a portfolio demonstrating clear technical documentation (please include or link samples).Demonstrated ability to explain complex technical concepts precisely for mixed audiences (practitioners, administrators, and non-technical stakeholders).Working familiarity with at least one regulatory or security framework relevant to healthcare — HIPAA, HITRUST CSF, or SOC 2 — and comfort writing about controls, safeguards, and evidence.Proficiency with modern documentation tooling — for example, Markdown, a content management or knowledge base system (such as Confluence), and version control (Git).Proven ability to partner with subject-matter experts and manage a document through a structured review-and-approval process.Bachelor's degree in English, Communications, Journalism, a technical discipline, or equivalent practical experience.Must be legally authorized to work in the U.S. for any employer; this role is not sponsorship eligible.Preferred qualificationsExperience writing in a healthcare, health-tech, life sciences, or otherwise regulated environment.Hands-on experience with controlled documentation and change control, and producing audit-ready or assurance-related content.Familiarity with cloud platforms (AWS, Azure, and/or Google Cloud) and a cloud fundamentals certification (for example, AWS Certified Cloud Practitioner or Microsoft Azure Fundamentals).Understanding of the shared-responsibility model for managed/hosted environments and concepts such as PHI/ePHI, Business Associate Agreements (BAAs), encryption in transit and at rest, RBAC, MFA, and audit logging.Exposure to life sciences / GxP contexts (for example, 21 CFR Part 11) or medical-device documentation standards.Experience with a docs-as-code workflow, structured authoring, API/integration documentation, and diagramming.Familiarity with the software development lifecycle (SDLC) and Agile/Scrum ways of working.Active in the profession (for example, the Society for Technical Communication). Show more Show less Seniority level Associate Employment type Full-time Industries IT Services and IT Consulting

Direct message the job poster from PracticeSuite, Inc. Deepesh Damodaran Deepesh Damodaran Vice President - Technology @ PracticeSuite, Inc. Job Summary:We are seeking a skilled and experienced technical writer to join our team. The successful candidate will be responsible for creating, editing and maintaining technical documentation, including user manuals, technical specifications, and other technical materials.Key Responsibilities:Collaborate with product managers, developers, and other subject matter experts to gather and interpret technical information and user needs.Create and maintain high-quality documentation, including user guides, API references, FAQs, and release notes. Organize and present complex technical information in a clear, concise, and user-friendly format.Ensure that all documentation is accurate, complete, and up to date.Work closely with development teams to ensure that documentation reflects the latest product features and capabilities.Manage the documentation process, including version control and document distribution.Continuously improve documentation based on user feedback, analytics, and product updates.Ensure all content aligns with our style guide, tone of voice, and accessibility standards.Participate in the development of documentation standards and best practices.Develop and maintain knowledge of industry standards and trends.Required Skills/Experience4+ years of experience in technical writingBachelor’s degree (preferably in English)Excellent writing, editing, and proofreading skills.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.Experience with documentation tools, such as Microsoft Word, Adobe Acrobat etc.Experience with HTML, CSS, and XML is a plus.Knowledge of software development methodologies and the software development lifecycle a plus.Excellent communication and interpersonal skills.Should be able to converse in English.Immediate JoinerLocation – Kochi (Kerala) (Complete WFO)Who We Are:PracticeSuite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360°Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare.Please visit our website to learn more about us, at www.practicesuite.comPracticeSuite, Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.Interested candidates share resume at talent@practicesuite.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development and IT Services and IT Consulting

Home/Careers/Developer Relations EngineerProduct & UXDeveloper Relations EngineerDeveloper Relations (DevRel) Engineers foster relationships with the developer community and promote adoption of TAIRC's tools and frameworks.Apply for this roleManage an applicationBack to careersOverviewDeveloper Relations (DevRel) Engineers foster relationships with the developer community and promote adoption of TAIRC's tools and frameworks.ResponsibilitiesMaintain relationships with community: Act as a bridge between developers and the organization.Educate the community: Produce videos, blogs, newsletters, and tutorials to explain products and features.Organize events: Host meetups, hackathons, and online forums to raise awareness and encourage participation.Gather feedback: Collect feedback from users and relay insights to product teams.Contribute to content and product: Write code examples, improve documentation, and collaborate on product improvements.QualificationsDegree in computer science or related field.Strong communication skills and experience with community management.Ability to code and create educational materials.Equal opportunityTAIRC evaluates candidates using role-related evidence and documented review criteria. Employment decisions must not be based on protected personal characteristics.Engagement pathways and compensation statusTAIRC is currently building its funding base. Opportunities identified as volunteer or unpaid do not provide compensation at this stage. Any future paid appointment would require available funding, organizational approval, applicable legal compliance, and a separate written agreement. Participation does not guarantee future employment or compensation.Volunteer contribution interest may be reviewed only as a voluntary, scoped pathway.Educational internship interest requires separate supervision, educational purpose, and legal review.Advisory expressions of interest are not board or formal advisory appointments.Future compensated employment is contingent on funding, approval, legal compliance, and a separate written offer.Accessibility and accommodationsFor an accommodation or alternate submission format, contact hr@tairc.com. The application form does not request medical documentation or sensitive identity documents.Posting informationDepartment Product & UXPublic role ID TAIRC-ROLE-054Status OpenLocation, employment type, workplace type, compensation, sponsorship policy, posted date, and closing date are omitted unless HR has entered approved factual values.Recruitment privacyApplication data is used for recruitment review, stored with restricted access, and handled under the recruitment privacy and retention policy. Show more Show less Seniority level Entry level Employment type Volunteer Industries Research Services

Job Description Knowledge Management Lawyer - Commercial Location : Leeds Salary : £75,000 to £95,000 Experience : 3 years’ PQE If you’re a Commercial lawyer who enjoys the technical side, likes staying ahead of legal change, and gets a real buzz from helping others do their best work, this is a genuinely interesting opportunity. This is a part-time Knowledge Management role with real influence over how a national Commercial team shares knowledge, develops best practice, and supports clients. O…

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with PwC to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succe…

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with PwC to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succe…

Position tracked directly via native enterprise API. Full specifications are managed at the target corporate locator.

Department: ContentLocation: Bucharest, Romania (Hybrid – 2 days/week in-office)Employment Type: Full-timeReports to: Head of Content and CreativePurpose of the JobAs Content Manager (Slots Portfolio), you will take full ownership of the content performance, quality, and portfolio development across Ogooga’s slots-focused digital properties, including JocPacanele.ro, JocSloturi.ro, and related brands. In this hands-on role, you will bridge content planning, SEO execution, editorial standards, performance analysis, content optimization, and AI-powered operations to deliver high-performing organic content that serves casino players and drives commercial growth.Example: Building AI-assisted content refresh workflows to audit and update low-performing slot reviews across JocPacanele.ro, increasing organic search visibility and player click-through rates (CTR) to affiliate partners.Tasks & ResponsibilitiesPortfolio Ownership: Own the content roadmap and day-to-day content management for Ogooga's slots portfolio, including JocPacanele.ro, JocSloturi.ro, and related properties.SEO & Commercial Strategy: Translate SEO strategy, keyword opportunities, commercial priorities, and market developments into actionable content plans.Editorial Operations: Build and manage monthly editorial calendars, content briefs, publishing priorities, and refresh plans.Content Production: Coordinate the production of new content across slot reviews, casino content, guides, informational pages, comparisons, evergreen content, and other relevant formats.Lifecycle & Refresh Management: Manage and continuously improve the existing content inventory, identifying pages that should be refreshed, expanded, consolidated, redirected, or retired.Performance Monitoring: Monitor organic performance and content KPIs to identify growth opportunities, declining pages, content gaps, and areas requiring optimization.SEO Execution: Work closely with SEO specialists to ensure content follows search intent, internal linking, on-page SEO, topical coverage, and portfolio priorities.Editorial Quality Control: Maintain a high standard of accuracy, usefulness, originality, tone of voice, and editorial quality across the portfolio.Commercial Accuracy: Ensure casino and slot-related information, including game details, operators, bonuses, mechanics, features, and commercial information, is accurate and regularly maintained.Writer Management: Coordinate writers and contributors by providing clear briefs, feedback, priorities, and quality expectations.Stakeholder Alignment: Collaborate with Affiliate, SEO, Creative, and other stakeholders to ensure content supports both user needs and business objectives.Scalable Frameworks: Develop repeatable content formats, templates, guidelines, and quality standards that allow the portfolio to scale efficiently.Market & Competitor Tracking: Track competitor activity, SERP developments, content trends, and changes within the Romanian casino and slots market.Data-Driven Optimization: Use data and reporting to evaluate content performance and make informed decisions about future production and optimization.AI & Automation Integration: Actively identify opportunities to use AI and automation to increase content output, reduce repetitive work, accelerate refresh cycles, and improve quality.Product & Content Innovation: Contribute ideas for new content initiatives, tools, landing pages, features, and formats that strengthen the authority and usefulness of the slots portfolio.Technical Skills & ExperienceMust Have5+ years of experience in Content Management, SEO Content, Editorial, Digital Publishing, Affiliate Content, or a similar role.Previous experience in online casino, slots, iGaming, sports betting, gambling affiliate, or gaming content.Strong domain knowledge of slot games, online casinos, game providers, bonuses, mechanics, terminology, and player behavior.Strong understanding of SEO-driven content and how content contributes to organic traffic and commercial performance.Experience managing content calendars, briefs, writers, publishing workflows, and existing content inventories.Strong editorial judgment and the ability to recognize high-quality, useful, search-focused content.Experience using data from tools such as Google Search Console, Google Analytics, Ahrefs, Semrush, or similar platforms.Ability to identify content opportunities based on search intent, keyword data, competitor analysis, and website performance.Strong understanding of content optimization and lifecycle management, including content audits and refresh programs.Ability to manage multiple websites, priorities, and content streams simultaneously.Strong analytical mindset with the ability to connect content activity with measurable commercial performance.Excellent organizational, communication, and stakeholder-management skills.Comfortable working with CMS platforms (e.g., WordPress) and project management software.Fluent Romanian, with an excellent understanding of how Romanian audiences search for and consume casino and slots content.Nice to HaveExperience managing Romanian gambling or affiliate websites.Familiarity with the Romanian online gambling market, major operators, game providers, and content landscape.Experience working with large, established SEO-driven content inventories.Experience coordinating freelance or in-house writers and providing editorial feedback.Familiarity with content quality frameworks, topical authority, internal linking strategies, and programmatic/scalable content initiatives.Experience working in a fast-paced, performance-driven digital organization.AI Skills & ExpectationsOgooga AI Tools: Become a power user of Ogooga's proprietary AI content tool, actively using it for production, optimization, content refreshes, and quality assurance.AI-Powered Workflows: Build and improve AI-assisted workflows that increase content volume, speed, and efficiency without compromising quality.Experimentation & Innovation: Continuously explore external AI models, tools, automation, and new use cases to improve content research, creation, analysis, and maintenance.Quality & Human Oversight: Ensure AI-assisted content remains accurate, original, useful, SEO-aligned, and consistent with editorial standards through strong human review and fact-checking.Continuous Improvement: Identify repetitive processes to automate, measure the impact of AI workflows, and share successful practices across the Content team.Success CriteriaSlots portfolio properties (JocPacanele.ro, JocSloturi.ro) demonstrate sustained growth in organic rankings, traffic, and user engagement.Content inventory is systematically maintained, refreshed, and accurate regarding affiliate offers and slot game mechanics.Proprietary and external AI tools are successfully integrated into daily content workflows, accelerating production velocity while keeping human editorial quality high.Editorial calendars and briefing workflows run predictably, maintaining clear quality standards for writers.Effective cross-department collaboration yields measurable improvements in affiliate conversion rates and user click-throughs.Why Join Us?A fun, flexible, relaxed and inclusive work environment;A fast-growing company environment, which also means huge personal growth potential and new, challenging projects to work on;Team outings and fun company events;Medical coverage to to ensure your well-being;Paid confidential counseling sessions;Budget to spend on Benefits Platform;Hybrid work schedule, only 2 days from the office - Bucharest Office;Ready to help us tell our story? Apply now and let's make a lasting impact together! We can’t wait to see what you’ll bring to our team! 🌟🚀 Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Gambling Facilities and Casinos, Entertainment Providers, and Marketing Services

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role: Localisation Project CoordinatorLocation: London, United KingdomAbout the role:  Working within the Cross Channel Marketing (XCM) Project Management function, this role is built for someone ready to develop a strong foundation in localisation project management. You'll support the end-to-end coordination of small to medium-scale multi-channel campaigns, working under the guidance of senior Project Managers and building your knowledge of creative production, localisation workflows, and media specifications.You'll play a key part in maintaining cross-functional alignment between internal teams, external agencies, and business partners — while contributing to the continuous improvement of localisation processes and tools.What you will be doing:  Support the localisation of integrated campaigns for UK and European markets across TV, Radio, OLV, Print, Social, Digital Display, and (D)OOH — working with internal teams and external agenciesAssist with approvals and QC processes to help ensure accurate, complete asset delivery across small to medium campaign scopesLiaise with local and global teams and media agencies to confirm media formats and help compile deliverables listsSupport trafficking activities, helping ensure accurate, timely, and approved delivery to media owners under senior supervisionTrack project timings, meeting notes, resource scheduling, scope, and approvals on creative development projectsAct as the primary point of contact for clearly defined tasks and smaller sub-projects, escalating broader decisions to senior Project ManagersMonitor project risk and team utilisation; flag and escalate issues promptlyWork closely with creative teams — internal and external — to support the development and handover of assets across channelsCollaborate with Producers, Post Producers, Project Managers, Campaign Managers, and Creative Leads to help identify and schedule resources based on campaign needsSupport the integration of AI tools into day-to-day localisation workflowsKeep knowledge of media formats and technical specifications current across existing and emerging channels, seeking guidance from senior team members for complex or unfamiliar requirementsAssist with asset archiving and ensure documentation is accurate and completeContribute to the ongoing improvement of project management processes and tools, with a focus on localisation What you need to be great in this role:  Experience in project coordination or project management support — from an in-house creative team, agency, internship, or comparable settingSome exposure to localisation or transcreation processes, or a clear interest in developing these skillsComfort managing multiple projects at once with strong prioritisation skillsFamiliarity with project management tools such as Trello, Asana, JIRA, or Monday.com; ability to pick up new tools quicklyProficiency in Microsoft Office (Excel, PowerPoint, Word)A basic understanding of creative development and production processes, and an interest in building on thisProfessional proficiency in a European language is desirableSome exposure to global or cross-functional marketing environments is a plusConfidence with new technology and a genuine curiosity about how digital tools can improve workflowsBasic awareness of project budgets; ability to support spend tracking and documentation under guidanceBasic proficiency with Gen AI tools relevant to project coordination and localisation workflowsCuriosity about how AI can improve output quality and process efficiencyWillingness to develop prompting skills and contribute to AI tool integration in the project cycleAgentic mindset: able to break tasks into clear steps and find practical solutions Req ID: 18825 Our values shape everything we do: Be Ambitious to succeed   Be Imaginative to push the boundaries of what’s possible   Be Inspirational to do groundbreaking work   Be always learning and listening to understand   Be Results-focused  to exceed expectations   Be actively pro-inclusive and anti-racist across our community, clients and creations   Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. Show more Show less Seniority level Entry level Employment type Volunteer Industries Technology, Information and Internet

Direct message the job poster from Arrows Tom Pocock Tom Pocock Business Manager - Arrows Group | Scaling high-growth tech businesses, globally Senior Technical Author | Contract£575/day | Outside IR35 | Remote (UK) | 4 months + likely extensionWe're working with a leading energy tech platform that needs clear, consistent, customer-facing API documentation.This isn't a writing role. The engineering teams own and write the docs. You set the standards that let them do it well, and do it fast.What you'll doDefine documentation standards and guardrails for the full API estateShape an approach built around how customers actually use the APIsWork with the API Product Manager and key stakeholders to set direction earlyGet engineering teams moving quickly and able to sustain the docs on their ownBuild platform-agnostic standards (ClickHelp for now), with room to recommend better toolingWhat you'll bringSenior technical authoring experience, with a strong focus on APIsA track record of setting documentation standards, not just following themConfidence working with engineers and getting them to buy inFamiliarity with API specification standards (e.g. OpenAPI)Experience with docs platforms and tooling, ClickHelp a bonusWhy this oneOutside IR35, fully remoteA real chance to shape how a platform documents itselfStandards that outlast the engagement Show more Show less Seniority level Mid-Senior level Employment type Contract Industries IT Services and IT Consulting

What you'll do Create tested integration examples and walkthroughs for SQL Cockpit APIs and MCP-compatible AI clients. Explain authentication, permissions, deployment options, and current tool limitations in practical documentation. Support developers through community discussions, demos, workshops, and reproducible issue reports. Turn integration feedback into engineering improvements and work with marketing on technically accurate content.What we're looking for Hands-on development experience with APIs, Git, automated tests, and relational databases. A portfolio of clear technical writing, code examples, demos, or community contributions. The ability to troubleshoot integrations and communicate constructively with database and development teams. Familiarity with MCP, TypeScript, or SQL Server is helpful; willingness to learn is essential.Apply for this roleApplications are reviewed through our customer portal admin panel.Full nameEmail addressPhone numberLocationCurrent companyNotice periodSalary expectationRight to workLinkedIn URLCV, portfolio, or website URLUpload your CVPDF or DOCX, up to 5MBUpload a CV so we can review your experience alongside the application answers.Short cover noteRelevant experienceShare a technical guide, demo, or code sample you created. How did you check that another developer could use it?How would you demonstrate an MCP database integration while keeping credentials and production data safe? Show more Show less Seniority level Entry level Employment type Full-time Industries Data Infrastructure and Analytics

OverviewTo design, develop, and curate engaging learning materials that support functional onboarding, leadership development, compliance training, and strategic upskilling initiatives across the organisation. The Learning Content Creator will collaborate closely with subject matter experts (SMEs) across the organisation to ensure content is aligned with business needs and delivered effectively via our LMS platform.At John Sisk & Son, we’re more than a construction company, we’re a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.Responsibilities Content Development Create engaging, effective learning experiences, modules, toolkits, guides, and blended learning assets tailored to functional and behavioural training needs. Use data insights and research to inform content design, ensuring a research-informed and iterative approach to developing learning resources. Create learning solutions that are learner-focused, interactive, and innovative. Create e-learning content that is optimised for desktop and mobile devices, ensuring seamless integration across platforms. Integrate digital content into learning pathways. Use tools such as Easygenerator (or similar) and Cornerstone LMS to build and manage content libraries. Business Partnering Partner with SMEs across operations and functions to translate complex topics into impactful and accessible learning experiences. Monitoring & Assessing Learning Effectiveness Monitor learner feedback and analytics, refining content as required. Continuously review and evolve existing digital content to maximise engagement and learning outcomes Utilise metrics and data to evaluate the effectiveness of content and ongoing iterative improvements. Continuous Improvement Maintain up-to-date knowledge of trends and developments in digital learning and instructional technology, continuously improving the quality of learning experiences. Experience Proven experience in instructional design or digital learning content creation. Experience in generating creative solutions to meet business problems through digital content development. Proficiency in eLearning authoring tools. Excellent communication, engagement and influencing skills. Ability to work closely with SMEs to extract key development objectives and translate to learning outcomes. Ability to manage multiple projects and stakeholders simultaneously. Excellent written and visual communication skills. Qualifications Essential CIPD Level 5 or equivalent in L&D Design. Familiarity with LMS integration and content migration processes. Desirable Experience working within a construction, engineering, or technical environment. Additional Information Competitive salary 26 days annual leave Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply.We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process.We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion – your skills and potential matter. Don’t hold back we want to hear from you.All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland. Show more Show less Seniority level Entry level Employment type Full-time Industries Construction

Job DescriptionYour roleAs part of the Global Operations Training team, this role focuses on delivering scalable and impactful training solutions that enhance knowledge retention and simplify complex concepts. Key responsibilities include managing the full lifecycle of training programs, from identifying skill gaps to designing and delivering high-quality instructional materials, such as instructor-led courses, eLearning modules, and multimedia content.The role also includes performing administrative duties related to Digital University, such as ensuring compliance, maintaining content relevancy, and effective tracking of training outcomes. Success in this position requires close collaboration with stakeholders at all levels, aligning training initiatives with organizational goals and addressing the diverse needs of a global audience.What You'll DoTraining Needs AnalysisCollaborate with departmental managers, HR, and regional/local operations teams to identify training needs and skill gaps.Conduct surveys, interviews, and assessments to gather insights into current and future training requirements.Analyze findings to prioritize skills and knowledge gaps that must be addressed through targeted training initiatives.Training Program DevelopmentPartner with global and regional training teams to design and develop comprehensive programs and materials, such as manuals, online modules, videos, and instructor-led sessions.Work closely with subject matter experts and stakeholders to ensure training content is relevant, effective, and tailored to technical and non-technical roles.Customize training programs as needed to address the specific requirements of different roles within the organization.Instructional Content CreationDevelop engaging and visually appealing instructional materials, including virtual and in-person instructor-led courses, eLearning modules, and multimedia resources.Ensure all content simplifies complex concepts, enhances knowledge retention, and supports effective knowledge transfer.Adhere to industry standards and best practices for instructional design to deliver high-quality, user-friendly training solutions.Digital University AdministrationOversee the daily operations of Digital University, including user support, compliance management, and content updates.Track, monitor, and report on training programs, including participation, completions, certifications, and evaluations.Regularly review and update content, ensuring outdated materials are archived or inactivated to maintain the platform’s relevance and effectiveness.Collaboration and CommunicationPartner with stakeholders across all levels and regions to ensure alignment of training initiatives with organizational goals.Build strong, open communication channels with subject matter experts, regional teams, and operational leaders.Foster a collaborative approach to delivering impactful and scalable training solutions globally.What You'll NeedBachelor’s Degree or equivalent work experience in Education, Instructional Design, or related field required.Significant experience building learning and development programs in a technical field.Skills:Understanding of the required elements for different instructor-led training content, point-of-need content, general communications, etc. (High proficiency)Collaboration and interpersonal skills – the role will frequently interact stakeholders and other team members, so collaboration and open communication is essential. (High proficiency)Knowledge of learning theories and instructional design models (e.g. ADDIE). (High proficiency)Written and oral communication skills. (High proficiency)Experience using PowerPoint, Articulate 360, Adobe Creative Suite, Camtasia, or similar design and development software. (PowerPoint, Storyline 360, and Rise 360)Experience publishing eLearning to conform to SCORM standard.Experience editing media. Experience training in a classroom or virtual environment. Certifications: Instructional design certifications (ATD, CPLP, etc.) (Preferred)About UsA bit about usDigital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter .What We Can Offer YouOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.Apply today, take charge of your career and grow your talents with us.Training and Development Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations.Safely Powering ProgressSafety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.Our Compensation PhilosophyDigital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting

Alternatively, Grant ThorntonAt Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative.With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career.Job Description:Senior Content Strategist12-month fixed term contract | Maternity cover | UK wideMORE THAN YOU EXPECTED Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton.NEW GROUND WON’T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals.Our Commercial Growth Services (CGS) team is at the heart of how Grant Thornton UK tells its story. We work with partners and service line experts across the firm to build our reputation, support business growth and make sure our content is as sharp, relevant and human as the advice we give our clients.A look into the role As a Senior Content Strategist within our Commercial team, you will:Plan and brief content across thought leadership, campaigns, social and web, reviewing it against brand and quality standards Work with subject matter experts and partners to turn technical expertise into content that clients want to consume Understand how AI can help build and scale a modern content function Support teams to implement best practice digital marketing including performance marketing and AEO/SEO Manage content calendars and prioritise workload across multiple stakeholders and deadlines, briefing external agencies or freelancers where needed Use performance data to understand what's working and build in iterative improvements. Act as a source of guidance on tone of voice and content best practice for colleagues across the firm Knowing you’re right for us Joining us as a Senior Content Strategist , the minimum criteria you’ll need is solid experience in content strategy or content marketing, ideally within professional or financial services. It would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way.A strong grasp of tone of voice and editorial standards, with the judgement to flex style to audience and channel Experience managing multiple stakeholders and competing deadlines without losing sight of quality Experience in managing video creation and production alongside agencies Understanding of how brand and content fit together and support one another A good understanding of how content performance is measured, and how to use that to improve future output Comfortable working independently and picking up an existing content programme at pace Knowing we’re right for youEmbracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.We’re also committed to supporting you through different life stages, with a range of family friendly and wider leave policies. You can find full details of our reward, benefits and leave policies on our website: Reward and benefits.Beyond the job Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Accounting

About UsRe-architecting Engineering for the Age of IntelligencePhysicsX is the physics AI company for industrials. The company’s mission is to accelerate hardware innovation by overhauling what industrial engineering and manufacturing look like today. PhysicsX is building a new simulation software stack to deliver deep physics AI enablement across the entire engineering lifecycle. The company partners with leading organisations in aerospace & defence, automotive, semiconductors, materials, and energy & renewables, supporting them on some of their most critical and complex challenges. PhysicsX is headquartered in the United Kingdom, with offices in London, New York, and Singapore and an expanding presence in the Bay Area.The MissionWe are looking for a Technical Writer to own our task based, in platform documentation and how to guides. This person will be responsible for the complete guide lifecycle: identifying and scoping documentation needs, then research, drafting, validation, publication, release updates, testing, and maintenance. These guides will form the authoritative technical foundation for our curriculum and training programmes. The Technical Writer will work closely with the curriculum lead, who will continue to own learning architecture, exercises, assessments, trainer materials, and broader adoption initiatives.Many customers do not have in house specialist knowledge in all areas of our platform capabilities, so the documentation must enable technically literate users to complete appropriate machine learning and simulation workflows independently. Guides should evolve with every platform release, and should be scoped starting at the engineering level and carried through to clear, customer facing guides. Early priorities include plugging existing gaps, building foundational machine learning explainer content for technical and non technical readers, and supporting new feature rollouts.This role owns procedural, task based documentation. Curriculum, training, and business development consumes and builds on that documentation rather than recreating or independently maintaining the same content.Core ResponsibilitiesScope how to guides in detail per topic, as directed by Product User Enablement GTM leadership, leveraging existing Product and Delivery materials to build repeatable, distributable guides, and build in new product features as they shipCreate and publish new how to guides, coordinating with subject matter experts and using pre built skills and writing rules to move quicklyMaintain all existing guides on a regular schedulePartner with the curriculum lead to ensure published guides provide a reliable technical foundation for training, while curriculum design, learning pathways, exercises, and trainer materials remain owned by the curriculum leadGain approval from GTM leadership and relevant subject matter experts on every user guide before it is publishedSuccess MeasuresEvery priority workflow is supported by an accurate, tested how-to guideGuides are maintained alongside each platform releasePublished guides can be referenced by training curriculum without recreating procedural contentDocumentation gaps and stale content are tracked through a visible backlogProduct users can complete common workflows independentlyOwnership and CollaborationThis role owns procedural, task based documentation as the single source of truth for product guidance. Curriculum, training, and enablement content build on these guides rather than recreating them.Curriculum lead: Owns learning architecture, exercises, assessments, and trainer materials, and partners with this role to keep training content grounded in the published guides.Subject matter experts: Help develop and review new and updated guides, particularly within Delivery. Every guide requires their sign off alongside GTM leadership before publication.Product and Engineering: Provide the core engineering and product concepts needed to create clear, customer facing guidance and incorporate new features as they ship.GTM leadership: Prioritises which user guide topics are needed.Essential ExperienceDemonstrable experience in technical writing, developer relations or documentation engineeringCurriculum, training or technical documentation experienceStrong proficiency with Markdown, and ideally MkDocs or a similar toolExperience working in MD or AsciiDoc filesExperience with version control via GitHubComfortable with docs as code workflows and CI/CD integrationFamiliarity with the Diataxis documentation framework (tutorials, how to guides, reference, explanation)Comfortable using company docs guidelines and agentic writing skillsAbility to write clear, concise prose that respects readers' timeHow You WorkYou can assess documentation from the target reader’s perspective and ensure technically literate non-specialists can understand and complete the documented workflows independently.You can verify technical accuracy independently, without relying on engineers to write the content for youYou are a systems thinker who builds coherent information architectures rather than documenting features in isolationYou are comfortable coordinating across a wide set of subject matter experts, particularly within user-enabling DeliveryDesirable ExperienceMkDocs, or a similar tool such as Mintlify or Zensical, plus Markdown and SphinxA physical industry background is preferred, for example simulation, machine learning, design or manufacturingDemonstrated experience documenting APIs, SDKs or developer tooling is a plus given the platform's technical depthBackground in simulation or engineering workflowsFamiliarity with scientific computing libraries such as NumPy and SciPyUnderstanding of how AI agents consume documentation, for example structured descriptions and tool schemasPrior freelance experience in this space, including candidates who could convert to a permanent role and start with no notice periodWe value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics.We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application. Show more Show less Seniority level Entry level Employment type Full-time Industries Software Development

About Ekco🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.🌍 Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.At Ekco, How We Work Matters As Much As What We Deliver. Our People Live By Four Core Values That Shape Everything We DoOn It: We take ownership, follow through, and get things done.All In : We collaborate, support each other, and commit fully to shared goals.Connected: We build trusted relationships with colleagues, clients, and partners.Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.🏠If these values resonate with you, you’ll feel right at home here.About The RoleWe are looking for an experienced Technical Writer to author and maintain IT Standard Operating Procedures and related controlled documents in a GxP-regulated pharmaceutical environment. You will work with IT Operations, Infrastructure, Security, Application Support, Computer System Validation and Quality Assurance to document how GxP computerised systems and the IT services behind them are run, controlled and kept in a validated state. Your procedures will need to be usable by engineers day to day and still hold up under regulatory inspection.Key ResponsibilitiesAuthor, review and update IT SOPs, work instructions, qualification documentation and templates covering areas such as:IT change management and release managementIncident, problem and service request managementBackup, restore and archivingBusiness continuity and disaster recoveryPatch and vulnerability managementConfiguration managementAudit trail reviewIT supplier and cloud service provider managementMake sure IT procedures meet regulatory expectations, especially 21 CFR Part 11, EU GMP Annex 11, the MHRA GxP Data Integrity Guidance and GAMP 5 (Second Edition).Document the controls that keep GxP systems in a validated state across their lifecycle, from commissioning through periodic review to decommissioning and data migration.Apply ALCOA+ data integrity principles to procedures for electronic records, electronic signatures, audit trails and system administration.Align IT SOPs with ITIL-based service management practices and the organisation's ITSM tooling (e.g. ServiceNow).Work with Information Security to document security controls consistent with frameworks such as ISO 27001, NIST CSF or Cyber Essentials.Manage documents through their full lifecycle in the EDMS: drafting, review routing, approval, effective dating, periodic review and retirement.Harmonise legacy IT documentation by consolidating overlapping procedures, separating GxP from non-GxP scope, and applying a consistent structure and style.Support regulatory inspections, internal audits and supplier audits by preparing IT document packs and responding to documentation queries.Work with Training so that IT staff are trained on new and revised SOPs, with records kept.Essential Skills And ExperienceAt least 3 years' experience writing controlled documentation in the pharmaceutical, biotech or medical device industry, with at least part of that focused on IT or computerised systems.Proven experience writing IT SOPs or IT quality procedures in a GxP environment.Solid working knowledge of 21 CFR Part 11, EU Annex 11, GAMP 5 and data integrity expectations for computerised systems.Good understanding of IT service management processes; ITIL Foundation or equivalent experience is expected.Enough technical literacy to discuss infrastructure, cloud (IaaS/PaaS/SaaS), identity and access management, and backup architectures with engineers, and to document them accurately.Experience with IT change control, CAPA and deviation processes.Hands-on use of an EDMS such as Veeva Vault QualityDocs, MasterControl or OpenText Documentum, and an ITSM tool such as ServiceNow.Excellent written English, with the ability to turn technical detail into clear, unambiguous steps.Confidence in challenging subject matter experts when procedures don't match actual practice.DesirableDegree in computer science, information systems, life sciences or a related discipline.CSV or Computer Software Assurance (CSA) experience, including validation plans, URS, risk assessments and periodic review reports.Familiarity with ICH Q9 (Quality Risk Management) and ICH Q10 (Pharmaceutical Quality System).Experience documenting cloud and SaaS controls, including supplier qualification and shared responsibility models for GxP systems.Experience supporting MHRA, FDA or EMA inspections involving computerised systems.ITIL 4 certification, ISO 27001 awareness, or a technical writing qualification (ISTC/STC).Process mapping skills in Visio, Lucidchart or BPMN.Personal attributesYou are comfortable in two worlds: talking backups and access provisioning with infrastructure engineers, and data integrity and validated state with QA. You are methodical and pragmatic. You care that an IT SOP reflects what really happens at 2am during an incident, not just what looks good in an audit.Why Ekco🏅 Company of the year 2026 Tech Excellence Awards⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year🚀 First Irish Microsoft MSP to achieve all four Microsoft Security Specializations🌈 A culture rooted in diversity, equality, inclusion & belonging🎉 A commitment to internal mobility and career progression✨ Flexible, family-friendly working at the heart of our culture🔐 Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk. Show more Show less Seniority level Not Applicable Employment type Other Industries IT Services and IT Consulting