API Documentation & Developer Writer Jobs

Direct message the job poster from Extend Information Systems Inc. Amit Sharma Amit Sharma Sr. Technical Recruiter at Extend Information Systems Inc. Job Title: Technical WriterWork Location: NY, NY - Onsite Experience: 8-12 YearsJob Description:Develop and maintain detailed API specifications for RESTful APIs in payments domain.Develop all associated artifacts, including use cases API testing tools, and Postman collections.Collaborate with the engineering team product managers and QA teams to gather technical information and develop technical as well as functional documentation essential for client integration.Ensure documentation aligns with industry’s best standards and practices.Ability to review and edit API documentation for accuracy, consistency, and usability.Manage version control and updates of API documentation as APIs evolve.Advocate for documentation quality and usability within the development lifecycle.Ability to specify engineering tools for content management and rendering.Proven track record of successful involvement with technical API documentation.Payment domain experience to analyze documentation requirements from the client perspective.Strong analytical ability and deep understanding of API technologies, standards, and protocols such as OAuth, REST, JSON, XML, GraphQL, and SOAP.Excellent written and verbal communication skills.Ability to operate under minimal guidance.Ability to grasp complex technical concepts to develop clear concise technical documentation.Ability to draw using Figma and other tools will be an added advantage.Must be familiar with Content Management tools such as Crafter.Must have working knowledge of Agile development process. Show more Show less Seniority level Mid-Senior level Employment type Contract Industries IT Services and IT Consulting

OverviewEmpower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai .Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.ResponsibilitiesEmpower AI is seeking a Knowledge Analyst / Technical Writer to create and curate the knowledge assets and program documentation for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 users. Within the Knowledge Management program, the analyst analyzes ticket, search, and article-feedback data to identify knowledge gaps; writes and edits public how-to guides, FAQs, troubleshooting articles, and internal technical procedures under the KM governance and quality framework; contributes Virtual Agent (chatbot) content; and also produces and edits formal program deliverables (Service Management Plan, Quality Control Plan, process documentation, monthly and quarterly reports) in Government-approved formats. The role reports to the Knowledge Management Lead. This is a salaried, FLSA-exempt position in which you will independently analyze situations, determine the appropriate course of action, and exercise discretion and independent judgment on matters of significance to the program and its customers. THIS IS A HYBRID ROLE BASED IN QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP TO 10% OF TRAVEL INVOLVED. JOB DUTIES: Analyze ticket categories, search logs, and article feedback to identify knowledge gaps and prioritize content, and design, write, edit, and publish knowledge articles for the public self-service and internal technical knowledge bases under the KM governance framework and quality assurance procedures. Write and refine the knowledge and conversational content that powers the Tier 0 Virtual Agent (chatbot), and tune articles' metadata and keywords so the knowledge base surfaces relevant suggestions during request initiation. Write, edit, format, and maintain formal contract deliverables in Government-approved formats (Service Management Plan, Quality Control Plan, process documentation and flow diagrams, Monthly Customer Support Activity Report, Quarterly XLA Performance Report, CX Roadmap, meeting minutes) and manage their review cycles. Write, edit, format, and maintain contract deliverables in Government-approved formats, including the Service Management Plan, Quality Control Plan, process documentation and flow diagrams, Monthly Customer Support Activity Report, Monthly Contract Performance Report, Quarterly XLA Performance Report, CX Roadmap, Annual KPI/PRS Review and Recommendation Report, and meeting agendas and minutes. Support development and editing of technical and security documentation, including standard operating procedures, build books, RMF artifacts (SSP narratives, POA&M entries), the Supply Chain Risk Management Plan, Digital Twin Evaluation and Implementation Plan, Surge Plans, and the Transition-Out Plan. Write and edit knowledge base articles, how-to guides, FAQs, troubleshooting articles, and quick-reference cards for both the public-facing/self-service knowledge base and the internal technical knowledge base, applying the knowledge management style guide and quality standards. Draft plain-language, persona-appropriate situational awareness alerts, user notifications, and communications that clearly state impact, required user actions, and expected time to resolution, for Government pre-approval and publication. Maintain document templates, style guides, and the deliverables repository; enforce consistent terminology, formatting, Section 508 accessibility, and CUI/Contractor marking requirements across all documents. Qualifications REQUIREMENTS : Bachelor's degree and a minimum of 3 years of related experience (an additional 4 years of related experience may be substituted for the degree). Must be a U.S. Citizen. Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start. Must be willing and able to obtain Top Secret eligibility after start , if required by mission needs. Must be within investigation scope and/or currently enrolled in Continuous Evaluation / Continuous Vetting. Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision. Minimum of 3 years of experience as a technical writer or documentation specialist supporting IT programs, preferably Government contracts with formal deliverables. Expert proficiency in Microsoft Word, PowerPoint, Excel, Visio, and SharePoint, including templates, styles, and document automation; experience with Adobe Acrobat. Demonstrated ability to write clear, concise, plain-language content for technical and non-technical audiences and to edit the work of others. Experience producing documents that meet Section 508 accessibility and Government formatting and marking requirements (e.g., CUI). Strong organizational skills and experience managing deliverable schedules and review cycles. Ability to quickly learn IT service management, cybersecurity, and enterprise IT concepts and terminology. DESIRED SKILLS: Society for Technical Communication certification, ITIL 4 Foundation, or Knowledge-Centered Service (KCS) certification. Experience writing knowledge articles in ServiceNow Knowledge Management and content for Virtual Agent/chatbots. Experience supporting Department of War ( DoW ), DoD, or other compliance-driven Federal IT programs and CDRL-based deliverables. Experience supporting RMF documentation (SSP, POA&M) in eMASS . Experience with Adobe Creative Suite, Markdown/structured authoring, or content management systems. Familiarity with Power BI report narratives and data presentation. PHYSICAL REQUIREMENTS: This position requires the ability to perform the below essential functions: Sitting for long periods Standing for long periods Ambulate throughout an office Ambulate between several buildings About Empower AIAll hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor. Pay Band Min USD $65,600.00/Yr. Pay Band Max USD $101,540.00/Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting

Job TypeFull-timeDescriptionWhat You’ll Do:We have an opportunity for a Technical Publications Writer to support our MQ-4C Triton aircraft and mission systems team in Jacksonville, FL. The ideal candidate will bring hands-on Triton aircraft, MOD, and/or FOB maintenance experience to the development and improvement of technical publications.In this role, you will author and edit technical communications and interactive manuals, while working closely with the Triton Fleet Support Team to support verification and validation of procedures through on-aircraft reviews.Key Responsibilities:Supporting analysis, reviews, and evaluation of engineering data and requirements to develop and produce customized maintenance products.Creating technical data packages from vendor source data, Navy engineering support, and Navy logistics teams in support of the product development process.Become an expert editing Extensible Markup Language (XML) in S1000D Issue 4.1 specification.Adhering to established processes to incorporate Technical Publication Deficiency Reports (TPDRs) and Electronic Rapid Action Changes (ERACs) utilizing a Common Source Database (CSDB) tool set.This description outlines the general nature and scope of the role. Additional duties may be assigned as necessary.RequirementsWhat You’ll Bring:Required Qualifications:Navy Collateral Duty Inspector (CDI) qualification.7 years of aircraft/avionics technician experience.Proficient in the use of Adobe Systems, SharePoint, and Microsoft Office products.Preferred Qualifications:Formal education and/or a combination of education and technical writing experience.3 years of hands-on Triton aircraft maintenance experience.Quality Assurance (QA) experience.Experience in NAVAIR 00-25-604 requirements, graphics in publications, product design, system operation, or related field.Equally Important:Ability to build positive, collaborative relationships across teams and with external partners.Effective communicator with strong verbal and written skills.Proactive, self-directed work style with the ability to operate independently.Analytical thinker with proven problem-solving capabilities.Highly organized, with the ability to balance competing priorities in a fast-paced environment.ASEC is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.Security Clearance Requirement:This position requires U.S. citizenship and the ability to obtain a DoD Secret clearance.Salary Range:The anticipated annual salary range for this position is $75,000 - $90,000, commensurate with an individual’s experience, qualifications, and skill set. ASEC is committed to providing fair and equitable compensation.Who We Are:ASEC offers meaningful, mission-driven work within a culture that supports your professional and personal growth. We partner with our government customers to deliver innovative solutions across engineering, information technology, training, and logistics. Above all, we are committed to doing what’s right for the Warfighter—plain and simple. Explore what makes ASEC different by visiting our website.Why work at ASEC?100% employee-owned company. Learn more about our Employee Stock Ownership Plan (ESOP) here!Comprehensive benefits package, including 11 paid holidays, medical/dental/vision coverage, HSA/FSA options, disability insurance, and more!401(k) with company matchTuition assistance for undergraduate and graduate educationVeteran-friendly employerThriving employee cultureNot the right opportunity for you? Send this job posting to a friend!ASEC is an Equal Opportunity Employer. We recruit, hire, train, compensate, and promote employees based on qualifications, merit, and business needs, without regard to race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, pregnancy or related conditions (including breastfeeding), or any other status protected by law.ASEC also complies with all applicable pay transparency laws and will not discriminate against employees or applicants for inquiring about, discussing, or disclosing compensation. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Aviation and Aerospace Component Manufacturing

Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through.We Support What Teachers, Schools, And Parents Are Already Doing By Increasing Student Engagement With High Quality, Standards Aligned Practice That Reinforces Classroom Learning. That’s Why We’re BuildingFor students: Rewarding and motivating learning experiences that meet students where they are to build real academic proficiency.For educators: Tools that fit naturally into instruction and help students stay engaged while reducing teacher workload.For parents: Activities that help your kid catch up or get ahead, build confidence, and minimize homework battles, whether learning at school or at home.We are committed to helping every person maximize their potential and live a life of meaning. It’s a difficult problem that requires brilliant people and tremendous effort over time.If you want to use your skills to make a difference for the world, Level is seeking an experienced educator and instructional designer to develop exceptional mathematics content. As a Senior Learning Designer, Math, you'll craft engaging pedagogy, practice exercises, and assessments that bring our virtual teacher ("the Guide") to life. This role combines deep classroom teaching expertise (or equivalent real-world mathematical experience) with learning science principles and digital instructional design to create scalable, high-quality educational experiences for students.What You Will DoDevelop High-Quality Mathematics ContentWrite pedagogy, practice exercises, and assessments from the ground up in grades K-12 mathematicsSequence lessons to align with cognitive development, prerequisite knowledge, and learning progressionsDevelop and adapt curriculum to the latest research and best practicesAnticipate common mistakes and misconceptions and build corrective pathwaysCollaborate Across DisciplinesWork within our content "toolkit" (interactive formats, assessment structures, pedagogical models) to design effective learning experiencesPartner with designers, behavioral scientists, technologists, and SDT experts to bring our virtual teacher to lifeIntegrate motivational principles (e.g., self-determination theory, growth mindset, self-efficacy) into content designApply Learning Science & Instructional DesignLeverage principles of cognitive load theory, pacing, mastery learning, and common misconception analysisDesign scaffolded instruction that supports learner-centered experiencesCreate accurate, clear, and engaging content that works in one-on-one digital settingsProduce Content EfficientlyGenerate high-quality modules with attention to detail and consistencyTranslate hands-on teaching experience or applied mathematical expertise into effective digital pedagogyContribute to repeatable content creation systemsQualificationsTeaching or Applied Math Experience: 5+ years of classroom teaching OR a strong engineering, mathematics, or related technical degree combined with real-world quantitative work experience and some current or prior classroom teaching experience.Demonstrated ability to explain complex concepts in accessible, engaging waysInstructional Design Expertise: Strong background in instructional design with a track record of designing lessons, learning sequences, and assessments for digital and interactive learning environmentsLearning Science Foundation: Deep understanding of cognitive development, learning dependencies, common misconceptions, and cognitive load management, with ability to translate theory into effective teaching practicesCollaboration Skills: Proven ability to work effectively with multidisciplinary teams and adapt to creative and technical constraints while maintaining pedagogical qualityNeed to Have5+ years of mathematics teaching experience, mathematics curriculum development, or a background in engineering, mathematics, or a related technical field paired with real-world professional experience and at least some classroom teaching experienceStrong instructional design background with demonstrated lesson and assessment designDeep knowledge of how students learn mathematics, including common misconceptions and developmental progressionsExcellent written communication skills and ability to produce clear, concise contentStrong organizational skills and ability to work efficiently at scaleComfort working collaboratively with designers, technologists, and behavioral scientistsFlexibility and interest in developing content that may range from elementary school to high school mathematicsNice to HaveTechnical fluency and ease adopting new tools, platforms, and AI-assisted workflowsHands-on experience building applications — formal programming or engineering background a strong plusPrior experience in edtech or digital content creationFormal training in education, instructional design, or learning sciences, mathematics, or engineeringExperience designing content for adaptive or personalized learning systemsFamiliarity with self-determination theory or other motivational frameworks in educationExperience with content production workflows and systems Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Education

We’re looking for a Senior Digital Learning Experience Designer to join our Learning & Inclusion team, the group responsible for creating learning experiences that help every Spotify band member grow, belong, and do their best work.You’ll bring together instructional design, visual design, storytelling, and broader learning and development expertise to create inclusive and effective experiences at scale. You’ll partner with subject-matter experts, people leaders, and Learning & Inclusion colleagues on company-wide initiatives, from leadership development to programs that bring Spotify’s values to life.What You'll DoLead the end-to-end design of learning experiences, from needs analysis and curriculum architecture through development, launch, and evaluation.Partner with subject-matter experts and stakeholders to identify performance needs and turn them into clear learning objectives and practical solutions.Design learning journeys across live, digital, blended, and self-directed formats using evidence-based learning principles.Create engaging learning materials, including eLearning, facilitator guides, participant resources, job aids, presentations, and micro-learning experiences.Use visual design and storytelling to make complex ideas clear, memorable, and engaging while creating experiences that feel unmistakably Spotify.Build interactive digital learning experiences using AI-assisted workflows and authoring tools such as Articulate Storyline or Rise, Adobe Captivate, or similar platforms.Design inclusive learning experiences that reflect different perspectives, reduce barriers to participation, and support a culture of belonging.Pilot and iterate on learning experiences using learner feedback, stakeholder input, and performance data.Define meaningful measures of success and evaluate learning effectiveness, knowledge transfer, learner experience, and behavior change.Manage multiple learning projects from initial scoping through delivery while creating clarity around priorities, timelines, and stakeholder expectations.Explore emerging approaches in learning design, including AI-assisted authoring and adaptive learning, and apply them where they can meaningfully improve the learner experience.Who You AreYou have 5+ years of professional instructional design experience and a portfolio demonstrating thoughtful work across multiple learning formats.You apply learning science principles such as cognitive load, retrieval practice, spaced learning, and adult learning theory to practical design decisions.You know how to uncover learning and performance needs, translate them into measurable objectives, and design learning journeys that build knowledge and skills over time.You create meaningful practice through scenarios, simulations, assessments, and other interactive experiences rather than relying on passive content.You have strong visual and UX design judgment and understand how typography, hierarchy, layout, and visual storytelling can make learning clearer and easier to navigate.You have experience with rapid authoring tools such as Articulate 360, Captivate, Lectora, or similar platforms, along with design tools such as Figma, Adobe Creative Suite, Canva, or equivalent.You can create clear storyboards, scripts, facilitator guides, and supporting materials that help others confidently deliver consistent learning experiences.You use learner feedback and data to evaluate effectiveness, iterate on your work, and connect learning experiences to meaningful outcomes.You communicate complex ideas clearly and collaborate effectively with subject-matter experts, leaders, and cross-functional partners.You’re comfortable navigating ambiguity, balancing multiple priorities, and taking ownership from an early idea through a polished learning experience.You bring experience in areas such as inclusive learning design, leadership development, learning technology, short-form learning video or animation, LMS/LXP platforms, or SCORM/xAPI.You have a degree in instructional design, learning sciences, education, human-computer interaction, or a related discipline, or equivalent practical experience.Where You'll BeThis role is based in New YorkWe offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.The United States base range for this position is $87,000 – $125,000 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Internet Marketplace Platforms

About Us JOB DESCRIPTION Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States.Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.Our success is fueled by our Education teams that are driven by their passion to make a difference in patient care.Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude).If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career.We are hiring people that want to make a difference.Learning Experience DesignerPosition Description Learning Experience Designer (LXD) is a hybrid of an Instructional Designer and eLearning Multimedia Specialist. This role oversees the development, maintenance, and optimization of knowledge resources to enhance employee and client engagement. This role creates engaging education courses and self-paced training programs by applying learning theories and building the content using multimedia authoring tools. This role will collaborate with subject matter experts to translate complex ideas into user-centered digital learning experiences, assessments and performance-support tools. The position also coordinates and promotes training programs, managing logistics, communications, and materials through the Learning Management System (LMS).ESSENTIAL DUTIES AND RESPONSIBILITIES:Responsibilities for the Learning Experience Designer can vary, but should include: Design engaging, interactive eLearning experiences and high-quality multimedia assets that align with learning objectives. Write compelling instructional content, storyboards, and interactive exercises for online formats. Review and update existing content to ensure accuracy, consistency, and alignment with brand and regulatory standards. Identify knowledge gaps and collaborate with subject matter experts to develop new, high-value content. Create and maintain curriculum and learning assets employing subject matter expertise. Employ a rapid-development approach and strong instructional design to build creative and innovative training. REQUIRED SKILLS: Strong knowledge of learning theories Excellent organizational skills and attention to detail. A positive, professional, and self-starter attitude. Strong understanding of adult learning theories, visual communication and user experience. Intermediate instructional design (e.g. ADDIE, Blook’s Taxonomy or SAM) and development across learning solutions. Practical use of AI to enhance learning design, delivery, and efficiency. Intermediate stakeholder and SME collaboration and communication expertise. EXPERIENCE: Bachelor’s degree in Instructional Design, Learning Technologies or related field. At least 3 years of combined related work experience. Experience with eLearning authoring tools (Articulate Storyline, Rise 360 and Captivate). Experience with multimedia editors (e.g. Camtasia, Adobe Suite, Canva and Synthesia). Skilljar and Smartsheet experience a bonus. HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Hospitals and Health Care

DescriptionAmazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.We are seeking a Sr Content Strategist to help build Amazon Leo's global content engine from the ground up. This is a rare opportunity to define how a transformative new service tells its story—shaping content strategy that drives awareness, consideration, and brand affinity at a global scale and across B2B and B2C segments. You will own the strategy, the calendar, and the end-to-end content operation that brings Amazon Leo's mission to life for every audience we serve.The right candidate will bring a blend of strategic thinking, creative excellence, and operational rigor. You will develop differentiated content strategies for distinct customer segments, oversee content creation across multiple formats and providers, and ensure brand and messaging consistency across every touchpoint. You will also pioneer how we optimize content for AI answer engines and leverage AI tools to scale content production and personalization. Success in this role requires a relentless focus on the customer, excellent writing and communication skills, comfort working in an ambiguous and fast-moving environment, and an ability to execute at scale and with the highest standards. Existing understanding of telecom, satellite internet, or technology categories is a plus.Key job responsibilities Develop and execute global content strategies aligned with Amazon Leo's business goals and target audiences across B2B and B2C segments Own and manage the global content calendar, ensuring timely delivery of content aligned with product launches, campaigns, and market segment moments Oversee content creation across various formats (blogs, white papers, case studies, infographics, videos, and more) working with internal teams and external content providers Conduct audience research and content audits to inform strategy and identify content gaps Optimize content for SEO, answer engine visibility, and multi-system distribution Leverage AI tools and automation to scale content production, personalization, and optimization across segments Analyze performance metrics and recommend improvements to drive continuous content optimization Collaborate with cross-functional teams (design, product marketing, product management, comms, and subject matter experts) to ensure alignment across execution touchpoints Ensure brand voice, messaging, and positioning consistency across all content Determine optimal content formats and channels based on audience segment and persona to drive engagement, lead generation, and customer loyalty Manage relationships with internal and external content creators, agencies, and subject matter experts Stay updated on industry trends, competitor content strategies, and algorithm changes affecting content marketingExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life Guide content creators, designers, and agency partners in producing compelling content across formats Identify trends, content gaps, and audience preferences to inform the editorial roadmap Collaborate with data and analytics teams to develop KPIs and measure content effectiveness Work across segments to tailor content strategies that resonate with consumers and business customers alike Partner closely with product marketing managers to translate product positioning and messaging into customer-facing content Manage competing priorities and shifting requirements while keeping stakeholders informed on progressBasic Qualifications 6+ years of professional non-internship marketing experience Experience using data and metrics to drive improvements Experience building, executing and scaling cross-functional marketing programs Experience designing, planning, and delivering content projects Experience developing and executing content strategies across multiple channels and formatsPreferred Qualifications 6+ years of Content Strategy, Programming Strategy, and/or Marketing Strategy experience Experience in digital marketing and content production timelines and process Experience equally comfortable building strategic marketing plans and executing at a tactical level Experience in the areas of content strategy, strategic or financial planning and strategy execution, in a global capacity Experience building and optimizing multiple, simultaneous content programs across segments Experience with SEO, AEO, content management systems, and multi-channel distribution strategies Experience in telecom, satellite, ISP, or technology sectorsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, WA, BELLEVUE - 142,800.00 - 193,200.00 USD annuallyCompany - Amazon Kuiper Commercial Services LLCJob ID: A10474784 Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

About Overland AIFounded in 2022 and headquartered in Seattle, Washington, Overland AI is transforming land operations for modern defense. The company leverages over a decade of advanced research in robotics and machine learning, as well as a field-test forward ethos, to deliver combined capabilities for unit commanders. Our OverDrive autonomy stack enables ground vehicles to navigate and operate off-road in any terrain without GPS or direct operator control. Our intuitive OverWatch C2 interface provides commanders with precise coordination capabilities essential for mission success.Overland AI has secured funding from prominent defense tech investors including 8VC and Point 72, and built trusted partnerships with DARPA, the U.S. Army, Marine Corps, and Special Operations Command. Backed by eight-figure contracts across the Department of Defense, we are strengthening national security by iterating closely with end users engaged in tactical operations.Role SummaryOverland AI is seeking a Content Strategist to join our Communications & Marketing (C&M) team and help shape how we tell the story of mission-ready ground autonomy. This role sits at the intersection of strategy, storytelling, and execution, with a mandate that spans social media, thought leadership, website content, and cross-functional initiatives across our team. As a Content Strategist, you will embed deeply within a highly technical, fast-moving defense technology environment. You will work closely with teammates within the C&M team—brand design, video production and editing, and product marketing—alongside other internal stakeholders—such as our software, hardware, and business development teams—to translate complex autonomy capabilities into clear, compelling narratives that resonate with end users, customers, partners, investors, and the broader public.This is a generalist role for a strong writer, editor, and strategist who can move fluidly across channels and formats. You will be responsible not only for creating high-quality content, but also for shaping messaging, improving ideas, and coordinating projects across teams to ensure consistency, clarity, and impact. The ideal candidate is comfortable owning work from early concept through final delivery and thrives in an environment where priorities evolve quickly.Key Responsibilities: Content Strategy and CreationDevelop and execute content across multiple channels, including social media, website copy, blog posts, thought leadership essays, product storytelling, white papers, video scripts, and executive talking points. Lead social media strategy and day-to-day execution, with a focus on clear messaging, narrative consistency, and showcasing real-world use of Overland technology by end users. Create website content that highlights Overland’s products, autonomy capabilities, and field-proven performance, with particular emphasis on warfighter, operator, and customer perspectives. Draft and edit thought leadership content for company leaders on topics such as ground autonomy, national security, operational relevance, and defense innovation. Cross-Functional Collaboration and Project ManagementPartner closely with engineering, product, field operations, business development, and leadership to understand technical concepts and translate them into accessible, compelling content. Coordinate content for major company moments, including product announcements, field demonstrations, experiments, events, and companywide communications. Manage timelines, inputs, reviews, and approvals for content projects, ensuring work ships quickly without sacrificing quality. Collaborate with designers, video producers, agencies, and external vendors to deliver integrated content and campaigns. Messaging and Narrative DevelopmentHelp define and maintain consistent messaging across channels, audiences, and products. Provide strategic feedback to improve clarity, structure, and effectiveness of written and visual communications. Support leadership with messaging for all-hands meetings, external speaking engagements, and high-visibility interactions with government, military, and industry audiences. Minimum QualificationsBachelor’s degree or equivalent practical experience, with 5+ years of experience in content strategy, communications, journalism, marketing, or a related field. Proven experience creating content for technology products, ideally in defense, robotics, autonomy, software, or other technical domains. Desired Experience & QualificationsExceptional writing and editing skills, with the ability to adapt tone and format for different audiences and platforms. Strong interest in social media as a strategic communications channel, with experience shaping messaging and narratives rather than simply posting content. Ability to work closely with technical teammates, including engineers and product leaders, and translate complex concepts into clear, credible stories. Comfort operating in a fast-growing, lightly structured environment where priorities shift and ownership matters. Strong organizational and project management skills, with the ability to manage multiple workstreams at once. Sound judgment, discretion, and professionalism when handling sensitive or pre-decisional information. Location:The preferred location(s) for this position is New York City or Washington, DC., or Remote. Must be willing to travel for the position as needed.Compensation And BenefitsPay range:Content Strategist: $110,000 - $130,000 annuallyOverland AI believes in creating a work environment that you look forward to embracing every day. Benefits include:Equity compensationBest-in-class healthcare, dental and vision plans Flexible PTO401k with company matchParental leaveOverland AI is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, genetic information, protected veteran or military status, or any other status protected by applicable law.This position may involve access to export-controlled technology. Employment is contingent on the ability to comply with U.S. export control laws.Overland AI provides reasonable accommodations for qualified individuals with disabilities and disabled veterans during the application process. Please contact peopleops@overland.ai to request an accommodation. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Defense and Space Manufacturing

LocationNew YorkBusiness AreaProductRef #10052757Description & RequirementsBloomberg is a leading provider of news and financial information. The News Product, Technology and Publishing team develops solutions that give Bloomberg Terminal customers access to the most critical information impacting financial markets from more than 200,000 news and social media sources.What’s the role?We are looking for a dynamic, analytical and commercially-minded Content Strategist to help prepare social media and news content for an agentic AI future.In this role, you will work within the Content & Audience Strategy team to shape how news, analysis and expert content should evolve as client workflows become increasingly AI-mediated.You will help translate customer needs, market trends, product priorities, audience data and editorial expertise into clear content strategies that guide product, use case, sourcing, metadata and measurement decisions.This is an individual contributor role reporting into the Head of Content Strategy. The team is responsible for shaping Bloomberg’s content strategy across regions and subject areas, ensuring content on the Terminal remains relevant, trusted and impactful for clients. The broader team works closely with newsroom, product, technology, data, research, sales and marketing partners to align content strategy with client needs and Bloomberg’s business priorities.Your initial focus will include developing a new approach to sourcing and structuring influential expert voices in the market, as well as developing sustainable commercial models for this content. As market commentary becomes more distributed across newsletters, independent analysts, expert communities, social media and other external platforms, Bloomberg has an opportunity to identify, evaluate and integrate high-signal perspectives into Terminal workflows.This role is about helping Bloomberg’s content become more useful to human readers and more legible to AI systems. That means thinking carefully about client workflows and needs, structure, metadata, event identity, source authority, signal quality, client intent and how content is retrieved, cited and recomposed in AI-powered workflows.We’ll Trust You ToDevelop clear, evidence-based content strategies for priority areas of Bloomberg’s offeringHelp prepare Bloomberg’s content for agentic AI workflows, where systems proactively surface, contextualize and help clients act on informationTranslate broad strategic questions into practical recommendations for content, product, personaS, sourcing, metadata and measurementClarify what content needs to exist, how it should be structured, and what metadata or classification is required for AI systems to retrieve and interpret it accuratelyDevelop frameworks for identifying, evaluating and sourcing influential expert voices, including independent analysts, specialist commentators and other market-relevant perspectivesHelp define source selection criteria, credibility signals and governance models for externally sourced expert contentUse audience insights, usage data, client feedback, competitive analysis and editorial judgment to identify content gaps and opportunitiesCreate concise strategy documents, recommendations, frameworks and briefing materials for senior stakeholdersPartner with newsroom, product, data, engineering, sales and other teams to turn strategy into practical next stepsHelp define what success looks like for content strategies, including client outcomes, usage signals, AI retrieval quality and business impactMaintain alignment across teams by turning complex, cross-functional issues into shared language and clear decision pointsYou’ll Need To HaveExperience in content strategy, news strategy, editorial strategy, product strategy, audience strategy or a related field5+ years of experience in news, financial information, social media, product, research, strategy or another fast-moving content environmentStrong understanding of how professional audiences use news, commentary, analysis and market information to make decisionsStrong interest in how AI is changing the way clients discover, consume and act on news and informationAbility to turn complex content and product questions into clear strategic frameworksStrong written communication skills, with the ability to produce crisp, structured documents for senior stakeholdersStrong analytical judgment, including comfort working with both quantitative data and qualitative evidenceAbility to work across editorial, product, data, technology and commercial teamsComfort operating in ambiguous areas where the answer is not yet obvious and the work requires discovery, synthesis and judgmentStrong organizational skills and ability to move several strategic workstreams forward at onceWe’d Love To SeeFamiliarity with financial markets, business news or professional information productsExperience developing strategy for content products, news workflows, content classification, metadata, discovery or user engagementUnderstanding of real-time news workflows, including alerting, monitoring, breaking news, escalation and follow-upFamiliarity with AI-mediated search, retrieval, summarization or answer experiencesExperience thinking about how unstructured content can be made more structured, discoverable and reusableUnderstanding of how client segments differ in their news needs, from real-time decision makers to deep research usersExperience using audience data, product analytics or client research to shape recommendationsAbility to balance editorial judgment, client utility, product feasibility and commercial impactA collaborative mindset and ability to influence without direct authorityComfort working in a high-paced, demanding and evolving environment Salary Range = 165,000 - 215,000 USD Annual + Benefits + BonusThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Financial Services

DescriptionApplication deadline: Oct 4, 2026Want to transform how Alexa+ makes life easier and more enjoyable? The Alexa+ Devices & Services Design Group is seeking a Senior Conversational AI Experience Designer to create and shape conversational interactions that leverage the power of Alexa+.In this role you will define voice, tone, and language guidelines that shape how Alexa+ communicates with customers — creating conversational specifications, writing prompts, authoring evaluation guidelines, and annotating data to identify patterns in model behavior.To thrive in this role, you must be a pioneer with an inventor's spirit and have a strong understanding of language. You can work quickly, handling several projects. You will work side-by-side with UX designers, user researchers, product, science, and engineering to identify, define, and implement solutions that exceed the customer experience bar. You must excel at communicating your designs, creatively and effectively, to the larger team and driving that vision into solid design deliverables. You must have a solid understanding of conversation design fundamentals. You will have an enormous opportunity to impact the customer experience, design, and implementation of features that will be used by millions of people every day. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.Key job responsibilities Create world-class, user-centered conversation design definitions and specifications with consideration of market research, business requirements, customer feedback, and usability findings Translate business requirements into use cases and high-level customer experience requirements Design the architecture and interaction flow of conversation experiences, including multi-turn dialogues, context carryover, error recovery, escalation paths, and graceful fallback strategies Write and iterate on system prompts, persona definitions, and starter prompts that guide Alexa+ behavior, tone, and response style across conversational surfaces Develop and maintain conceptual diagrams, prototypes, and ready-to-implement design specifications or documentation Develop quality guidelines, evaluation rubrics, and annotate dialog interactions for model training; participate in calibration sessions to ensure consistency Work with product, data science, and engineering teams to assess and optimize new and existing features Present high level strategy, patterns, and design work to the user experience team, product team, leadership, and external partners for review and feedback Collaborate with other design team members on frameworks, processes, design systems, and best practices Demonstrate leadership in driving design processes into the organization that help refine strategy Identify and mitigate conversational risks including bias, toxicity, hallucination, and off-topic responses; contribute to guardrail design and topic allow-listing strategiesBasic Qualifications Have an available online portfolio Bachelor's degree or above in Computer Science, Human-Centered Interaction, Design, Statistics, Psychology or related fields 7+ years of professional work experience as a voice/conversation designer or similar UX-related role demonstrating great end-to-end design solutions and patternsPreferred Qualifications Experience working in a fast-paced and ambiguous environment Experience with advanced machine learning pipelines, model training and tuning Experience leveraging voice or AI tools to create deliverables and boost productivity Deep understanding and leadership on driving conversation design culture for organizations Ability to extract complex concepts and quickly turn around sample interactions reflecting a range of options Additional design skills in related fields, including prototyping multimodal interactionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, CA, San Diego - 137,800.00 - 186,400.00 USD annuallyUSA, CA, San Francisco - 151,600.00 - 205,000.00 USD annuallyUSA, CA, Sunnyvale - 151,600.00 - 205,000.00 USD annuallyUSA, CO, Denver - 137,800.00 - 186,400.00 USD annuallyUSA, GA, Atlanta - 137,800.00 - 186,400.00 USD annuallyUSA, IL, Chicago - 137,800.00 - 186,400.00 USD annuallyUSA, MA, Boston - 137,800.00 - 186,400.00 USD annuallyUSA, TX, Austin - 137,800.00 - 186,400.00 USD annuallyUSA, VA, Arlington - 137,800.00 - 186,400.00 USD annuallyUSA, WA, Seattle - 137,800.00 - 186,400.00 USD annuallyCompany - Amazon.com Services LLCJob ID: A10498850 Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

Direct message the job poster from Digital Pulp Grace Otero Grace Otero Director of Administration at Digital Pulp Higher Ed & Mission-Driven BrandsPrinceton. Columbia. USC. NYU. IEEE. Make-A-Wish. United Way. These higher-ed and mission-driven brands rely on our content strategy to drive enrollment and giving, and to shape how a complex institution is understood. We're looking for the person who will set the standard for that work.Digital Pulp is hiring a Senior Content Strategist to lead our content strategy team and own how the agency approaches messaging, voice, and writing. You'll build the methods the team uses and hold every word that leaves the studio to a high bar. You'll also lead strategy on our most complex brand and website engagements. That means presenting to presidents, CMOs, and advancement leaders, making the case for your recommendations, and getting to decisions you can stand behind. This is a leadership role for someone who still wants to do the work.The DetailsType: Full-time, salaried.Location: Remote, with regular overlap with New York business hours. Occasional travel for discovery and client presentations.Reports to: Chief Creative Officer.Leads: A team of [X] content strategists and writers, plus freelancers as projects require.Compensation: $140,000–$175,000, commensurate with experience. What You'll OwnSetting the StandardDefine Digital Pulp's content strategy methodology. This covers how we run messaging and voice-and-tone engagements, audits, remapping, and governance, so the quality holds from one project to the next.Write and maintain an editorial standard for all client-facing writing, from wireframe copy to strategy documents.Build the frameworks the team works from, and revise them as we confront new challenges and shape new solutions?.Review content deliverables before they go to clients.Leading the teamHire, mentor, and develop strategists and writers.Edit and critique the team's work so that each new draft needs less of your input.Staff projects, manage freelance writers, and balance workload across concurrent engagements.Leading client strategyDevelop messaging frameworks and voice and tone systems that clients recognize as their own and can put to use right away.Work with brand, UX, and design leads on positioning and on how the story shows up across a site.Lead discovery sessions, present to senior stakeholders, and train client content teams.Doing the workYou'll still produce artifacts on key engagements, and you'll teach the team to produce them to the same standard:Messaging and voice & tone guidesSite audits and content analysisContent architecture: Work with the UX team on guiding sitemaps, taxonomy direction, and content grouping for large sitesWireframe copy: heds, deks, and capsule copy that clarify intent and support UX decisionsContent remapping plans with component-stacking and storytelling guidance for top-level pagesGovernance strategy that client teams can runSample pages and prototypesGrowing the businessWhile not at the core of your responsibilities, helping shape approaches for new business pitches will be an important skill.Shape pitch narratives and proposal language, and scope and estimate the content portion of new engagements.Lead Digital Pulp's thought leadership on higher-ed content strategy, content governance, and content-driven UX.Own DP's own voice, including case study narratives, service positioning, and marketing copy.The Path AheadFirst 90 daysLearn our clients, team, and current methods, and audit how content strategy work gets done today.Take the lead on content strategy for at least one active engagement.Publish a first version of the DP content methodology and editorial standard.6–12 monthsThe team's work is consistent in quality without every page crossing your desk.Clients see you as a trusted advisor who can build consensus around a story.You've shaped at least one winning pitch where content strategy was a deciding factor.Content strategy has a clear, repeatable place in how DP scopes and delivers projects.What You Bring10+ years in content strategy, brand messaging, or editorial strategy, including at least 3 years managing writers or strategists.Agency or consultancy experience, including working to budgets and hour estimates.A portfolio of messaging and voice and tone systems that clients adopted, along with the page-level guidance that put them into practice.Real editing skill. You've made other people's writing better and can explain why your changes work.Experience building methods, templates, or standards that a team kept using after you handed them off.Strong content architecture instincts for large, content-heavy sites.Comfort partnering with UX on wireframes and page flows.Confidence presenting to senior stakeholders and defending recommendations with clear rationale.Responsible AI fluency. You use AI to speed up synthesis and drafting while protecting accuracy, confidentiality, and client restrictions, and you can set those norms for a team.A current view on how content structure affects visibility in AI-powered search and LLM responses, as well as in traditional search.Nice to HaveHigher education, research, or nonprofit experience.Familiarity with CMS ecosystems and comfort working with engineering leads.Accessibility-aware practice (WCAG familiarity).About Digital PulpDigital Pulp has been shaping brands and building digital experiences for higher ed, nonprofits, healthcare and mission-driven organizations since 1996. We believe in our clients’ missions and help them to communicate through brand and content strategy that differentiates. Our visual design inspires and engages while our engineering embraces efficiency and stability.Our work can be seen across organizations like Princeton, Columbia, USC, NYU, Carnegie Mellon Tepper, Georgetown, IEEE, Make-A-Wish America, United Way Worldwide, Colonial Williamsburg, and the State of New Jersey. Our work is bespoke and in-house. No handoffs, no silos, no decks that promise more than the build delivers.We're a small shop by choice. The people pitching the work are the people doing the work, and the work is better for it.How to ApplyHit the 1-Click Apply button on LinkedIn if you want to “phone it in” on this opportunity.If you’re particularly interested, send your resume and a cover letter to design-job@digitalpulp.com with the subject line “Senior Content Strategist – Your Name.”The cover letter matters. Tell us why this role and our content-driven UX approach fit how you work.Please include a link to relevant work samples — especially wireframe copy and one strategy or synthesis example. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Advertising Services

OverviewImpact the Moment Are you interested in making a difference in the lives of others? At McGraw Hill the Supervisor, Instructional Designer, Dual Literacy (ELA/SLA) will help plan and develop instructional materials for Dual Literacy programs that are delivered in both print and digital formats.What is this role about?McGraw Hill, the leading provider of digital and print educational resources, is looking for a Supervisor, Instructional Designer, Dual Literacy (ELA/SLA) for our K-12 division literacy programs.This is a remote position and open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 08/31/2027.You will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. You are a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Literacy programs.What you will be doing: Collaborate cross-functionally to solve complex problems and drive digital programs from inception to execution; remove barriers and navigate unknowns across delivery teams.Make informed decisions to optimize resource allocation; manage scope-timeline-quality tradeoffs and drive tactical delivery.Oversee external vendors and freelancers, ensuring quality, clarity, and alignment with project objectives; anticipate challenges or quality issues.Supervise a dynamic team of Instructional Designers, guiding their efforts to create impactful educational content, and elevating team performance.Serve as a mentor, offering constructive feedback and guidance to team members, nurturing their growth and development; building credibility through expertise, integrity, and open communication.Drive talent management initiatives, ensuring current and future success through proactive growth and training plans.Champion accessibility standards across all digital products, ensuring team compliance, quality expectations, and resolution of issues throughout the development process.Foster an inclusive environment where diverse perspectives are valued; model resilience, adaptability, and a growth-oriented mindset to support teams through uncertainty and change.Build bridges across teams and functions, fostering a culture of collaboration and innovation.Utilize external perspectives to enhance products and services, articulating customer needs to drive meaningful solutions.Champion innovation; encourage a culture of creativity and experimentation, fostering an environment where new ideas flourish and are refined.Stay abreast of industry trends and market dynamics, leveraging external networks to inform strategic decisions.Apply financial acumen to support annual budget planning, resource allocation decisions, and team spend tracking; interpret key financial metrics to inform strategic resourcing across the team. Maintain strong relationships with senior leaders and cross-functional colleagues, facilitating alignment and driving collective success.We’re looking for someone with: Bachelor’s or Masters degree in Instructional Technology, Instructional Design, or related field required. Experience working with Spanish-language materials; prior experience as a Spanish, ESL, SLA, or dual-language teacher is a plus. A successful candidate may have previous K-5 teaching experience.4+ years experience working in digital content development that includes teaching and learning materials.Prior people management experience. Experience managing multiple projects within tight deliverables and budgets. Strong communication skills, with the ability to navigate ambiguity and influence trade-off decisions across scope, quality, time, and resources.Experience designing digital platforms and creating learning experiences with authoring tools, learning management systems, and content management systems. Solution-oriented mindset with a focus on practical, effective problem-solving.Curiosity about emerging technologies, including AI, and their application to instructional design and content development.Here’s what we offer:At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions.The pay range for this position is between $71,300 - $85,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.51250 Show more Show less Seniority level Not Applicable Employment type Full-time Industries Education Administration Programs, E-Learning Providers, and Book and Periodical Publishing

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The Community You Will JoinUX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, Engineering, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution, you'll find your people here.The Difference You Will MakeFrom concept to launch, our UX writers create industry-leading experiences for guests and hosts that meaningfully impact the success of the company. In this role, you'll shape how AI-powered, generative surfaces speak to hosts and you'll build the systems that keep that voice consistent as models change. You'll help set the standard for how our team partners with Engineering to define the ideal experience, evaluate generated output, and iterate to improve the product, and you'll bring the rest of UX Writing along with you.A Typical DayLead all work related to the words across multiple projects within a single initiative—this includes both creating clear, concise, and delightful copy for your product surface yourself on some surfaces, and training large language models that ultimately create the copy on others Develop inspiring, strategic ideas based on product requirements, data, and/or researchSet the quality bar for AI-generated content: write the guidelines and examples, grade and rank model outputs, and calibrate VJs Drive consensus with stakeholders and/or partners on content recommendationsManage copy deadlines and deliver detailed copy across multiple projectsConnect with our critical cross-functional partners including Design, PM, Legal, accessibility, and localization to ensure we have the proper input on our workJoin writing team crits to present work and help sharpen the work of your teammatesPresent content and design work to directors, executives, or other stakeholders on your projectsSet the bar on every surface with judgment and tasteYour Expertise10+ years of experience in UX writing, content design, or content strategyProven ability to lead content/copy work from concept to detailed designExperience in LLM prompting, generative AI, and model evaluation, with a point of view on training writing quality into a modelProven systems thinking and product strategy Experience building systems—guidelines, reference examples, evals—that scale across a teamExperience writing content principles, messaging frameworks, and style guides, and adapting them into guidelines a model can be trained and evaluated againstProven ability to collaborate with cross-functional teams in all stages of design and buildProven ability to lead systems work from concept to detailed design, including defining net-new process where none existsComfortable working independently in a fast-paced, ambiguous environment, with the flexibility to adjust course as models and priorities shiftFamiliar working alongside other design disciplines in Figma, our primary collaboration toolExperience working with and presenting to executive teamsSolid understanding of user experience design principles and interaction patternsPassion for Airbnb's mission, commitment to diversity, and global mindsetYour Location:This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager and will lean toward PST hours. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.Our Commitment To Inclusion & BelongingAirbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.Equal Employment OpportunityAirbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.How We'll Take Care Of YouOur job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.Pay Range$180,000—$223,000 USDReasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

Job DescriptionKratos Defense & Rocket Support Services, Inc. is seeking an experienced Technical Writer to support critical defense programs requiring high-quality creation, editing, and maintenance of complex engineering and program documentation. This role supports multidisciplinary teams developing advanced electro?mechanical, optical, and embedded systems.The ideal candidate is a fast, precise writer and editor who can translate complex engineering inputs into clear, accurate, and user-friendly content. This is a program-facing position focused on documentation quality, clarity, consistency, and configuration control.At Kratos, affordability is a technology, and delivering high-performance systems is our mission. As a proven leader in cutting-edge aerospace and defense technologies, we offer fast, scalable solutions that empower the warfighter and ensure mission success. Join us and bring your expertise to the forefront of innovation in defense systems development.Key ResponsibilitiesDevelop, write, edit, and maintain high?quality technical documentation, including system descriptions, engineering reports, procedures, work instructions, test documentation, and other program deliverables.Transform complex engineering concepts into clear, concise, user?friendly content for both technical and non?technical audiences.Work closely with engineers, subject matter experts, quality teams, operations, and program management to gather and validate technical information.Create and refine diagrams, graphics, tables, and visual aids that enhance clarity and convey technical details effectively.Review and edit technical documents for accuracy, consistency, grammar, formatting, and adherence to customer and internal requirements.Develop and maintain documentation standards, templates, style guides, and controlled terminology.Track revisions and maintain configuration-controlled documents in compliance with program and quality systems.Support documentation needs for design reviews, testing, qualification, production, and major program milestones.Identify gaps or inconsistencies in technical content and work with engineers to resolve them quickly.Leverage AI-driven tools to enhance documentation efficiency by automating repetitive tasks, improving language consistency, and generating draft content for manuals, procedures, and test documentationEstablish and sustain efficient documentation workflows that improve quality, consistency, and delivery speed.Provide guidance, feedback, and informal mentoring to junior writers or team members contributing to documentation.Deliver high-quality documentation on schedule in a fast-paced, dynamic engineering environment.Experience And SkillsRequired QualificationsBachelor’s degree in Technical Writing, Communications, English, Journalism, Engineering, or related field, or equivalent professional experience.8–10 years of progressive experience producing complex technical documentation in engineering-driven, regulated, or high-complexity environments.Proven ability to write and edit clear, accurate technical documents for advanced systems (electro?mechanical, optical, embedded, or similar technical domains).Exceptional writing, editing, and proofreading skills with strong attention to detail.Ability to rapidly absorb technical information and communicate it with clarity and precision.Experience working directly with engineering and technical subject matter experts.Strong organizational skills with the ability to manage multiple documents, reviews, and deadlines.Proficiency with Microsoft Office and document management/version control tools.Experience using AI-enabled tools for content creation, editing, or language refinement U.S. Citizenship required.Ability to obtain a DoD security clearance; active clearance preferred.Preferred QualificationsExperience supporting aerospace, defense, or other mission?critical engineering programs.Ability to interpret engineering drawings, test reports, specifications, and technical data.Familiarity with MIL?STD, DoD, or similar documentation standards.Experience developing operations, maintenance, installation, or training documentation.Proficiency with Adobe Acrobat, Visio, SharePoint, or similar technical publishing tools.Experience creating diagrams, illustrations, and graphics that convey technical concepts clearly.Experience working in systems engineering or Agile development environments.Active DoD security clearance preferred.Key CompetenciesTechnical communication and clarityFast, disciplined editing and review capabilityAI-enhanced content optimization and technical writingComplex information analysis and synthesisProblem-solving mindset using emerging technologies, including artificial intelligenceVisual documentation developmentOrganization and multi?taskingCross-functional communicationOwnership mindset and initiativeAdaptability in dynamic engineering environmentsQuality, compliance, and consistency focusJob BenefitsMedical, Dental & Vision Insurance CoverageLife/ADD & Short/Long Term Disability Insurance401(k) Savings PlanEmployee Stock Purchase Plan (ESPP)Paid Time-Off (PTO)HolidaysEducation Reimbursement Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class. All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.EEO Is The LawDisability Accessibility AccommodationIf you require an accommodation to navigate or apply to our careers site, please send your request to HRAccessibility@kratosdefense.com or call 858-964-2916. Any inquires not related to requesting an accommodation will be discarded.Pay TransparencyThe company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.Job Applicant Privacy NoticeFor applicants in the EU and California residents, please review our privacy notice. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Defense and Space Manufacturing

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.Join us and be part of this journey towards greater opportunities and brighter futures.Job Profile Summary We are looking for a versatile and experienced KMS Lighthouse Platform Specialist who can successfully analyze, monitor, report and optimize enterprise knowledge management and content management platforms during and after content migration initiatives.Our ideal candidate combines expertise in enterprise CMS and knowledge management platforms with strong analytical capabilities, project coordination skills and a consultative approach to content performance improvement. Familiarity with the telecom industry is a bonus. This individual works cross-functionally with Content Strategists, Content Authors, Migration Specialists, QualityAssurance teams, Project Managers, Client Stakeholders and Platform Administrators to support successful content transformation programs.You are the primary owner of platform insights, reporting, performance analytics, and operational monitoring, ensuring content effectiveness, delivery excellence, and stakeholder visibility across large-scale enterprise content ecosystems.Responsibilities: Monitor KMS Lighthouse dashboards and similar knowledge management tools to assess content health and usage trends.Analyze article consumption metrics, search behavior, customer feedback, engagement patterns and content performance indicators.Track and report on content effectiveness, search success rates, feedback trends and overall platform utilization.Develop actionable recommendations to improve content quality, findability and customer experience.Support enterprise-level content migration initiatives across CMS and Knowledge Management platforms.Validate migrated content performance and identify post-migration optimization opportunities.Produce weekly, monthly and periodic operational reports for internal leadership and client stakeholders.Translate platform data into meaningful business insights and recommendations.Monitor operational performance against established service level agreements (SLAs) and project delivery timelines.Track content migration milestones, reporting requirements, and performance commitments.Identify recurring content feedback themes and unresolved customer pain points.Support data-driven recommendations for content enhancement, restructuring and optimization.Provide analytical inputs for content prioritization, roadmap planning and future content investments.Required skills: 3-5 years of experience supporting enterprise content management, knowledge management or content migration programs.Degree in Information Management, Communications, Business, Information Systems, Technical Communication or related field.Experience working with KMS Lighthouse or similar knowledge management platforms.Experience with enterprise CMS platforms and large-scale content repositories.Strong analytical and reporting skills with the ability to transform data into actionable business insights.Experience monitoring KPIs, performance metrics, and operational dashboards.Ability to manage multiple priorities and deadlines in a fast-paced environment.Excellent written, verbal, and stakeholder communication skills.Ability to work independently and as part of a team in a fast-paced environment.Excellent time management and organizational skills.Team player with excellent communication and interpersonal skills.Reliable home internet service.Work Setup:Work from homeNightshift Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting

Aufgaben Eigenverantwortliche Abstimmung und Koordination der Zusammenarbeit zwischen der Fachabteilung und der RITS für die Business-Owned-Applications („Parts Publisher" und „HiCo ILS Suite)Unterstützung und Koordination des weiteren Ausbaus der SW-Systeme und deren Fähigkeiten in Kooperation mit den Herstellern der Softwarelösungen.Unterstützung der Abteilungsleitung in der Erstellung von Investitionsanträgen und Kosten-Nutzen-Analysen im Rahmen der Einführung und des Ausbaus entsprechender Softwarelösungen und neuer ApplikationenVerwaltung der SW-Lizenzen für Mitarbeiter der Fachabteilung sowie für Mitarbeiter angeschlossener Fachbereiche und anderer Rh-Gesellschaften.Durchführung von Schulungen und Sicherstellung einheitlicher Verfahren über alle Nutzer der DV-Systeme für Technische Dokumentation.Eigenverantwortliche Konzeption, Planung und Steuerung interner QS-Aktivitäten im Rahmen der Herstellung Interaktiver Elektronischer Technischer Dokumentation (IETD).Planung und Steuerung der Bereitstellung freigegebener Technischer Dokumentation an firmeninterne NutzerFachliche Führung und Betreuung der QS-Aktivitäten innerhalb der Fachteams „Technical Publications"Sicherstellung der Einhaltung exportrechtlicher Vorgaben bei der Verteilung der technischen Dokumentation sowie geltender Prozesse, Richtlinien, Verfahrens- und Arbeitsanweisungen im Bereich der Erstellung, Qualitätssicherung und Verteilung der Technischen Dokumentation.Prüfung und Optimierung von gegebenen Prozessen und Abläufen in der Dokumentationserstellung, -kommentierung, -qualitätssicherung und -verteilung.Agieren als Focal Point für die Anbindung an IRISDiese Stelle kann wahlweise in Kiel oder Unterlüß besetzt werdenProfil Abgeschlossenes (Fach-)Hochschulstudium der Fachrichtung Maschinenbau, Informatik, Elektrotechnik, Nachrichtentechnik oder Techniker mit mehrjähriger praktischer Berufserfahrung.Langjährige und ausgeprägte Berufserfahrung im Umgang mit den unterschiedlichen Applikationsmodulen der „HiCo ILS Suite" und des „Parts Publisher".Ausgeprägte Kenntnisse der internationalen ASD Standards, insbesondere S1000D, S2000M und S3000L sowie deren SW-technische Umsetzung und praktische Anwendung.Erfahrung in der fachlichen Leitung von Projektteams zur Entwicklung und Verbesserung von Prozessen sowie der Erstellung und Pflege entsprechender Verfahrensanweisungen.Ausgeprägtes technisches Systemverständnis.Branchenkenntnisse und/oder militärische Vordienstzeit (z.B. Bundeswehr) von Vorteil.Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift.Ausgeprägtes Kommunikationsvermögen.Bereitschaft zur Reisetätigkeit.Wir bieten An unserem Standort in Kiel bieten wir Ihnen: Attraktive VergütungFlexible Arbeitszeitmodelle und anteiliges mobiles ArbeitenErfolgsbeteiligungBetriebliche AltersvorsorgeAktienkaufprogrammBetriebsrestaurant und FrühstückskioskVergünstigtes DeutschlandticketGute Anbindung an den öffentlichen NahverkehrFirmenfitness (Hansefit)Betriebliches Gesundheitsmanagement und viele BetriebssportgruppenBike LeasingCorporate Benefits PlattformVIVA-Familien-ServiceIndividuelle und vielfältige externe sowie interne Weiterentwicklungsmöglichkeiten, u.a. in der Rheinmetall-AcademyPersönlicher Einarbeitungsprozess begleitet durch ein digitales Onboarding-ToolImportant note Please be advised that a valid work permit for Germany is required for non-EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered. LNKD1_DE Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Defense and Space Manufacturing

Ziehm Imaging steht seit über 50 Jahren für die Entwicklung, Produktion und weltweite Vermarktung von mobilen röntgenbasierten Bildgebungssystemen für den intraoperativen Einsatz. 1972 in Nürnberg gegründet beschäftigen wir heute ca. 800 Mitarbeiter weltweit und sind anerkannter Innovationsführer bei mobilen C-Bögen sowie Marktführer in Deutschland und weiteren europäischen Ländern. Mit unseren Lösungen begeistern wir Kunden und wurden für unsere Innovationen und Leistungen bereits vielfach ausgezeichnet. Technischer Redakteur - KI - Medizintechnik (m/w/d) Unternehmensbereich: Technical Writing Befristung: Unbefristet Arbeitsort: Nürnberg Beschäftigungsart: Vollzeit Aufgaben In enger Abstimmung mit Fachabteilungen beschaffen Sie themenspezifische sowie abteilungsübergreifende Informationen und verfassen, pflegen und archivieren technische Dokumentationen insbesondere unter Einbindung von KI-Technologien Zur zielgruppengerechten Illustration bearbeiten Sie Grafiken und Bilder Zudem setzen Sie QM-relevante Prozesse um, wie z.B. die Verifizierung von Dokumenten Sie begleiten und unterstützen bei der Einführung und Anwendung KI-gestützter Tools zur Automatisierung und Verbesserung der Dokumentationsprozesse Profil Neben einem abgeschlossenen technischen Studium oder einer Ausbildung im Bereich Technische Redaktion haben Sie bereits mehrjährige einschlägige Berufserfahrung Gutes technisches Verständnis sowie die Fähigkeit komplexe Sachverhalte in anwenderfreundliche Texte zu transformieren zeichnet Sie ebenso aus wie Ihre sehr guten Deutsch- und Englischkenntnisse Sie sind versiert im Umgang mit COSIMA go!, CorelDRAW Graphics Suite, Corel PaintShop Pro, MS-Office, Adobe Acrobat, Dokumentenmanagement-Systemen, Translation-Memory-Systemen sowie KI-Tools Wir bieten Jährliches Gesundheitsbudget Betriebsrestaurant mit Essenszuschuss Attraktive Anbindung an das U-Bahnnetz mit 50 % Zuzahlung zum Jobticket Firmenfitness EGYM Wellpass Fahrrad-Leasing Flexible Arbeitszeiten durch Gleitzeit und mobiles Arbeiten 30 Tage Urlaub Fachliche und persönliche Weiterentwicklung durch interne und externe Maßnahmen Betriebliche Altersvorsorge und Berufsunfähigkeitsversicherung mit bis zu 20 % Zuschuss Firmenveranstaltungen Important note Please be advised that a valid work permit for Germany is required for non-EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered. LNKD1_DE Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Medical Device

Kessler + Co ist ein führender Hersteller von Antriebskomponenten und Steue­rungssoftware für schwere Mobilfahr­zeuge. Wir entwickeln, fertigen und vertreiben Planetenachsen, Getriebe, Radantriebe und elektrische Antriebs­systeme für eine Vielzahl an unterschied­lichen Anwendungen, darunter Bauma­schi­nen, Mobilkrane, Umschlaggeräte und Untertage­fahr­zeuge. Durch eine hochflexible Fertigung und Konstruktion finden wir für unsere international tätigen Kunden optimale Lösungen. Aufgaben Sie erstellen und überarbeiten technische Serviceunterlagen wie Montageanleitungen und Servicehandbücher für bestimmte Produkte und stellen deren Vollständigkeit, Aktualität und Praxistauglichkeit sicher Sie recherchieren und beschreiben technische Inhalte und Zusammenhänge verständlich und stimmen diese mit den zuständigen Fachbereichen ab Sie pflegen Inhalte in unserem Redaktionssystem und optimieren die Dokumentationserstellung sowie interne Leitfäden Sie stellen die Einhaltung relevanter gesetzlicher und länderspezifischer Vorschriften, Normen und Richtlinien sicher Sie beantworten Kundenanfragen zu technischen Serviceunterlagen und koordinieren Übersetzungsaufträge mit externen Dienstleistern Profil Sie verfügen über ein abgeschlossenes Studium, z.B. im Bereich Technische Redaktion oder über eine technische Berufsausbildung mit entsprechender Weiterbildung, z.B. zum Techniker Sie zeichnen sich durch ein gutes technisches Verständnis aus Sie besitzen idealerweise erste Erfahrung in der technischen Redaktion und/oder im Montage- bzw. Serviceumfeld Sie bringen vorzugsweise Kenntnisse in Redaktionssystemen sowie Grundkenntnisse in CAD- und Grafikprogrammen, z. B. Solid Edge, bloXedia oder ISOdraw, mit Sie überzeugen durch eine strukturierte und gewissenhafte Arbeitsweise sowie Kommunikationsstärke und sicheres Auftreten Sie verfügen über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Wir bieten VergütungTarifvertrag der Metall- und Elektroindustrie, außertarifliche Sonderzahlungen ZusatzleistungenJobRad, betriebliche Altersvorsorge, ein sicherer Arbeitsplatz, regelmäßige Incentives Freizeit30 Tage tariflicher Urlaub zzgl. Arbeitszeitkonten und Sonderurlaub, Mitarbeiterevents Weiterent­wicklungeine umfassende Einarbeitung, zukunftsorientiertes Umfeld, individuelle Weiterbildungsangebote, Sprachkurs-Angebote mit Inhouse-Trainerin GesundheitSportgruppen, Betriebsrestaurant mit frischen Speisen zu vergünstigten Preisen, betriebliche Sozialberatung Important note Please be advised that a valid work permit for Germany is required for non-EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered. LNKD1_DE Show more Show less Seniority level Entry level Employment type Full-time Industries Machinery Manufacturing

In Poland - WarsawSimon-Kucher’s Knowledge Management is the hub for the business to use all our internal knowledge for project execution and business development and is being constantly further developed for better user experience. The Knowledge Management is mainly responsible to implement KM – Tools and processes globally to build a strong knowledge capturing infrastructure as base for AI grounded search.As our new KM enabler, you will pay a crucial role in supporting the team’s efforts to support our business and introduce new functionalities.Apply and support growth as a member of our global KM team!The salary for this position ranges from PLN 10,000 to PLN 11,000, depending on the candidate’s relevant experience, skill set, level of expertise and overall fit for the role. Additional factors such as industry background, technical competencies and interview performance may also influence the final offer. The compensation package at Simon-Kucher CBS consists of a gross base salary, a monthly remote work allowance and an annual bonus. The bonus is paid in December and is based on the results of a 360-degree performance evaluation.What Makes Us SpecialBecome part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way.Enjoy balance and flexible working. Be empowered to do your best work – whether it’s remotely or in the office.Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.How You Will Create An ImpactYou support the central collaboration platform for knowledge exchange as product ownerIn this role, you collaborate closely with the IT service owner and are the key contact for the platform vendorYour responsibilities include ownership of the platform roadmap, requirements and stakeholder management and continuous improvement across search, navigation and usabilityYou support our users with general KM navigation and functionality and train users.You identify and prioritize AI and automation use casesWith support from the Data & AI team, you configure and scale agentic AI workflowsYou support in the evaluation of solutions such as the KM chatbot from experimentation through adaptionYou support AI governance and provide the right indicators to enable content and process governance by creating and maintaining KPI dashboards for the department[KS1][ER2]You keep up to date with industry knowledge of relevant technologies and implement industry and security best practices when deploying solutions.You take responsibility for understanding and upholding knowledge management principles and processes.Your ProfileBachelor's degree in business administration, business informatics or knowledge management, any current industry certifications are a plus.Practical experience in the field of knowledge management, experience in setting up and/or further developing knowledge management structures on an international basis is an advantage.You have a keen interest in the entire knowledge management process, including its implementation.Analytical thinking and the ability to quickly get to grips with new topics and tasks suit you. You have a core understanding and interest in consulting project work.You are enthusiastic about developing new processes to improve the daily work of the business and therefore you are open to learn new technologies and tools.In-depth knowledge of SharePoint, Microsoft Teams and other the Microsoft 365 environment is required.Knowledge of technologies such as the Power Platform (especially Power Automate), ChatGPT, Azure AI and the creation of technical documentation is an advantage.Experience with the development and governance of agentic AI tools in knowledge management is a plusBasic web development skills such as HTML5, CSS and JSON complete your profile – but a not a must.You have good written and verbal communication skills in business English.You have a strong team spirit, show initiative, and like to take responsibility.Your way of working is well-structured, and you have a reliable self- and time management.As a strong plus, you bring a hands-on mentality and are a communicative and engaged team player.Hit the ‘Apply Now’ button to begin your applicationPlease remember to submit your application in English. Other applications will not be considered. The candidate should have an EU work permit, we do not offer visa for this position.About Simon-KucherSimon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. As a trusted commercial advisor, we combine deep consulting expertise, growth specialization, and technology to scale impact. We optimize every lever of commercial strategy – product, pricing, innovation, marketing, sales, and digital – based on deep insights into what customers value and are willing to pay for. With over 40 years of experience in monetization, we are regarded as the world’s leading commercial growth and pricing specialist. simon-kucher.comWe believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.Your Personal ContactKatarzyna DonmezKatarzyna.Donmez@simon-kucher.com Show more Show less Seniority level Entry level Employment type Full-time Industries Business Consulting and Services

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><strong>The Community You Will Join:</strong></p> <p>UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, Engineering, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution, you'll find your people here.</p> <p><strong>The Difference You Will Make:</strong></p> <p>From concept to launch, our UX writers create industry-leading experiences for guests and hosts that meaningfully impact the success of the company. In this role, you'll shape how AI-powered, generative surfaces speak to hosts and you'll build the systems that keep that voice consistent as models change. You'll help set the standard for how our team partners with Engineering to define the ideal experience, evaluate generated output, and iterate to improve the product, and you'll bring the rest of UX Writing along with you.</p> <p><strong>A Typical Day:</strong></p> <ul> <li>Lead all work related to the words across multiple projects within a single initiative—this includes both creating clear, concise, and delightful copy for your product surface yourself on some surfaces, and training large language models that ultimately create the copy on others </li> <li>Develop inspiring, strategic ideas based on product requirements, data, and/or research</li> <li>Set the quality bar for AI-generated content: write the guidelines and examples, grade and rank model outputs, and calibrate VJs </li> <li>Drive consensus with stakeholders and/or partners on content recommendations</li> <li>Manage copy deadlines and deliver detailed copy across multiple projects</li> <li>Connect with our critical cross-functional partners including Design, PM, Legal, accessibility, and localization to ensure we have the proper input on our work</li> <li>Join writing team crits to present work and help sharpen the work of your teammates</li> <li>Present content and design work to directors, executives, or other stakeholders on your projects</li> <li>Set the bar on every surface with judgment and taste</li> </ul> <p><strong>Your Expertise:</strong></p> <ul> <li>10+ years of experience in UX writing, content design, or content strategy</li> <li>Proven ability to lead content/copy work from concept to detailed design</li> <li>Experience in LLM prompting, generative AI, and model evaluation, with a point of view on training writing quality into a model</li> <li>Proven systems thinking and product strategy </li> <li>Experience building systems—guidelines, reference examples, evals—that scale across a team</li> <li>Experience writing content principles, messaging frameworks, and style guides, and adapting them into guidelines a model can be trained and evaluated against</li> <li>Proven ability to collaborate with cross-functional teams in all stages of design and build</li> <li>Proven ability to lead systems work from concept to detailed design, including defining net-new process where none exists</li> <li>Comfortable working independently in a fast-paced, ambiguous environment, with the flexibility to adjust course as models and priorities shift</li> <li>Familiar working alongside other design disciplines in Figma, our primary collaboration tool</li> <li>Experience working with and presenting to executive teams</li> <li>Solid understanding of user experience design principles and interaction patterns</li> <li>Passion for Airbnb's mission, commitment to diversity, and global mindset</li> </ul> <p><span style="color: #000000; font-family: arial, helvetica, sans-serif;"><strong>Your Location:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><span style="font-weight: 400;">This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager and will lean toward PST hours. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. <a style="color: #000000;" href="https://careers.airbnb.com/">Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list</a></span><span style="font-weight: 400;">. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Our Commitment To Inclusion & Belonging:</strong></span></p> <p><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; color: #000000;">Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><span style="font-weight: 400;">We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: </span><a style="color: #000000;" href="mailto:reasonableaccommodations@airbnb.com"><span style="font-weight: 400;">reasonableaccommodations@airbnb.com</span></a><span style="font-weight: 400;">. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. </span></span></p> <p><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; color: #000000;">We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.</span></p> <p><strong>Equal Employment Opportunity</strong>:</p> <p>Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;"><strong><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">How We'll Take Care of You:</span></strong></span></p> <p class="p1"><span style="font-size: 16px;">Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  </span></p></div><div class="title">Pay Range</div><div class="pay-range"><span>$180,000</span><span class="divider">—</span><span>$223,000 USD</span></div></div></div><div class="content-conclusion"><p> </p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Reasonable Accommodations:</strong> We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>A Note on Recruiting Scams:</strong> Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @<a href="http://airbnb.com">airbnb.com</a> or @<a href="http://ext.airbnb.com">ext.airbnb.com</a> email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.</span></p> <p> </p></div>