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Sr. Taxonomy & Ontology Architect

ISACA Remote
Linkedin (USA)

About ISACAISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.OverviewThe Sr. Taxonomy & Ontology Architect serves as a senior technical resource for taxonomy, ontology, metadata, and knowledge graph architecture, providing technical guidance and recommendations for the design, implementation, governance, and ongoing improvement of ISACA’s knowledge ecosystem. The role contributes to and applies standards, frameworks, and architectural direction that enable knowledge assets to be consistently structured, connected, discovered, and leveraged across ISACA’s products, platforms, content experiences, and AI-enabled solutions. The Architect supports the development and maintenance of the knowledge architecture roadmap, helping enhance interoperability across systems and improve search, personalization, content reuse, and scalable digital experiences for members and customers worldwide.ResponsibilitiesEnterprise Taxonomy, Ontology, and Knowledge Graph ArchitectureDesign, maintain, and improve ISACA’s taxonomy, ontology, metadata, and knowledge graph architecture practices and solutions. Serve as a senior technical resource for semantic modeling and knowledge representation, utilizing Graphwise Graph Modeling, GraphDB, and human-in-the-loop review methodologies to support the accuracy, scalability, governance, and business relevance of knowledge assets. Contribute to standards, frameworks, and roadmap planning that support AI-powered discovery, content interoperability, personalization, and knowledge reuse across ISACA’s digital ecosystem. Knowledge Graph Architecture and AI EnablementSupport the design, implementation, and optimization of knowledge graph capabilities leveraging Graphwise Graph Modeling, GraphDB, GraphRAG, semantic standards, and human-in-the-loop validation practices. Partner with AI architects, engineers, product leaders, and other stakeholders to ensure knowledge assets are structured and governed for effective use in search, retrieval, recommendation, personalization, and emerging AI-enabled applications. Contribute to the ongoing evolution of semantic AI capabilities by applying technical expertise, evaluating solution performance, and recommending improvements that strengthen knowledge graph usability and business value. Cross-Functional Architecture LeadershipProvide technical guidance and collaborate with content, product, technology, UX, and data stakeholders to support effective knowledge architecture practices. Inform platform requirements, content architecture, integration approaches, and semantic technology decisions to support cross-functional initiatives and business objectives. Translate taxonomy, ontology, metadata, and knowledge graph concepts into clear recommendations that help teams implement consistent, scalable, and user-centered solutions. Data Integration, Classification, and Semantic GovernanceSupport and guide the evaluation, normalization, mapping, classification, and integration of internal and third-party knowledge assets. Apply and help improve governance processes that incorporate human-in-the-loop review to validate automated tagging, ontology expansion, content classification, and semantic enrichment activities. Ensure consistency, interoperability, and quality across content and data sources through hands-on analysis, documentation, stakeholder collaboration, and adherence to established governance practices. Performance Optimization and Continuous ImprovementAnalyze knowledge platform analytics, search behavior, retrieval performance, and content utilization trends to identify opportunities for improving discoverability, relevance, taxonomy effectiveness, and knowledge architecture maturity. Recommend practical enhancements to taxonomy, ontology, metadata, and knowledge graph structures based on performance data, stakeholder feedback, and evolving business needs. Knowledge Architecture Governance and Organizational Capability DevelopmentServe as a senior technical resource on taxonomy, ontology, knowledge graphs, semantic technologies, Graphwise Graph Modeling, GraphDB, and human-in-the-loop knowledge engineering practices. Provide guidance, documentation, and knowledge-sharing support to stakeholders to promote consistent use of knowledge architecture standards and practices. Contribute input on relevant tools, technologies, and industry practices, and recommend improvements that support ISACA’s knowledge architecture maturity and AI-enabled capabilities. QualificationsRequired Field of Study:BA/BS, Library Science, Data or Information Science, computer science, Computational Linguistics, Digital Humanities, English, Communications or related areaMinimum Years Of Experience Required8+ years of progressive experience in taxonomy, ontology, metadata, information architecture, content architecture, knowledge management, semantic modeling, or related knowledge architecture disciplines, including hands-on experience designing, implementing, and supporting governance of structured knowledge assets in complex digital content, search, data, or AI-enabled environments. Description Of Minimum Experience RequiredProgressive experience designing, implementing, and supporting governance of taxonomies, ontologies, metadata models, knowledge graphs, and semantic architectures within complex content, knowledge management, search, or AI-enabled environments. Advanced experience using LLM-assisted and automated methods for taxonomy/ontology development and content classification, with human-in-the-loop review. Advanced hands-on experience with Graphwise Graph Modeling, GraphDB, Semantic Analytics, Graph Automation, GraphRAG, PoolParty, and human-in-the-loop review methodologies, including applying and contributing to governance standards and evaluation frameworks for semantic enrichment, automated classification, and knowledge graph development. Deep understanding of semantic web and knowledge representation standards, including SKOS, RDF, OWL, and SPARQL, with demonstrated experience applying these technologies to complex knowledge architecture initiatives. Experience supporting the architecture, implementation, and governance of knowledge graph initiatives, including evaluation and optimization of automated tagging, classification, entity extraction, semantic enrichment, and retrieval methodologies through both machine learning and symbolic AI approaches. Proven ability to collaborate with cross-functional teams and partner with AI architects, search engineers, application developers, UX professionals, product leaders, and business stakeholders to support information architecture standards, semantic strategies, and platform requirements. Experience evaluating, adapting, and supporting governance of industry-standard taxonomies and ontologies, such as NICE, ESCO/O*NET, and related frameworks, including content mapping, semantic normalization, and integration of legacy and third-party knowledge assets into machine-readable knowledge structures. Demonstrated ability to communicate and support content architecture, content intelligence, and semantic enrichment approaches across complex technology ecosystems and content supply chains. Proven success balancing longer-term architectural considerations, governance requirements, and knowledge maturity goals with near-term product milestones, business priorities, and MVP delivery requirements. Demonstrated ability to anticipate, analyze, and resolve complex challenges affecting content reuse, discoverability, interoperability, and knowledge governance while supporting alignment across multiple stakeholder groups and platforms. Preferred Field Of StudyAdvanced degree in library/data/information science, computer science, computational linguistics, knowledge engineering, or related disciplinePreferred Years Of Experience10+ years of progressively responsible experience supporting taxonomy, ontology, metadata, knowledge graph, or semantic architecture initiatives, including experience contributing to standards, collaborating with cross-functional technology and product teams, supporting governance of knowledge ecosystems, and enabling search, personalization, content interoperability, or AI-driven knowledge applications. Description Of Preferred ExperienceKnowledge management, taxonomy, ontology, semantic architecture, or related certification a plus. International experience and/or non-English language competency, such as Spanish, Japanese, or Chinese, a plus. Nonprofit, professional association, or volunteer engagement experience a plus. Experience participating in Agile programs or projects, especially those involving content supply chain improvement, platform implementation, or content operations. Familiarity with architecture and development concepts and terminology, including application modeling, object-oriented concepts, APIs, integration patterns, and structured data. Familiarity with content standards, including XML, DITA, JSON, and HTML, and semantic standards such as SKOS, RDF, and OWL. General familiarity with content scripting languages and approaches, including XSLT, CSS, Python, or related tools. Coursework or applied experience in application development, content architecture, information architecture, data architecture, or scripting languages. Vendor management experience a plus. Experience with data/information architecture, content analytics and enrichment, content conversion, and search/discovery optimization a plus. Certification And Licensing PreferredAI/machine learning certificationsCompetencies/Skills RequiredExcellent written and verbal communication skills with strong knowledge of English grammar, spelling, and punctuationAbility to function effectively in a collaborative environment and as a strong individual contributorStrong organizational skills, attention to detail, and demonstrated ability to manage multiple projects with varied priorities and deadlines simultaneouslyThis position may require periodic onsite attendance, either currently or in the future, based on business needs. Occasional travel may also be required to attend company-sponsored events, meetings, all-hands gatherings, training sessions, or other activities necessary to support the essential functions of the role. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $98,679.00 - USD $148,020.00 /Yr.Benefits InformationBenefits Information available below:ISACA Career Opportunities and Benefits Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Industry Associations

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Position SummaryReporting to the Director of Learning, Knowledge Management and Platform Enablement, the Senior Manager, Knowledge Management is a strategic people leadership role responsible for leading the knowledge management function that supports Customer Operations and Coverage Review Operations.This leader oversees a team of knowledge management professionals responsible for creating, maintaining, governing, and continuously improving operational knowledge assets that support advocate performance, leader effectiveness, operational readiness, and service delivery outcomes. The role ensures operational content remains accurate, accessible, consumable, and aligned to evolving business needs.The Senior Manager is accountable for knowledge governance, content lifecycle management, content quality, taxonomy execution, contributor enablement, and operational knowledge effectiveness. Working closely with Operations leaders, Training, Quality, Product, Technology, and Operations Enablement partners, this role ensures knowledge management practices support operational performance, improve knowledge usability for people and AI agents, and strengthen advocate confidence and consistency.This role plays a critical part in advancing a scalable and sustainable knowledge management operating model that enables operational teams to rapidly adapt to business change, leverage emerging technologies, and access reliable information in the flow of work.Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT; Chattanooga, TN; Denver, CO; Scottsdale, AZ; St Louis, MO.Key ResponsibilitiesKnowledge Management Governance & OperationsLead the day-to-day execution of the knowledge management function supporting Customer Operations and Coverage Review Operations.Implement and sustain governance processes, standards, and operating procedures that ensure content quality, consistency, and compliance.Establish scalable processes for knowledge intake, content creation, review, publishing, maintenance, validation, and retirement.Ensure knowledge management practices align with business priorities, operational requirements, and governance expectations established by platform and enablement leadership.Promote consistency in content structure, metadata, tagging, taxonomy application, and knowledge architecture practices.Content Lifecycle ManagementOversee the full lifecycle of operational knowledge assets from creation through archival and retirement.Establish validation schedules, content review requirements, and knowledge health management routines.Drive initiatives to eliminate duplicate, conflicting, outdated, or low-value content.Ensure operational knowledge remains accurate, actionable, compliant, and easy to use for both humans and AI agents.Partner with operations stakeholders to prioritize content improvements and maintenance activities.Knowledge Usability & AdoptionCollaborate with platform, product, and technology partners to improve knowledge accessibility, search effectiveness, and overall knowledge experience.Monitor user feedback, operational insights, and content performance indicators to improve knowledge usability.Partner with learning, readiness, and quality teams to ensure knowledge resources effectively support capability development and operational execution.Support implementation of new platform capabilities and knowledge delivery approaches that improve advocate experience and performance.Drive adoption of knowledge management practices and standards across supported operational teams.Team Leadership & Talent DevelopmentLead, coach, and develop a team of knowledge management professionals responsible for content operations, governance, authorship, and knowledge effectiveness.Establish performance expectations, priorities, and success measures aligned to operational objectives.Build team capabilities in knowledge management practices, content operations, technical writing, governance, and emerging technologies.Provide ongoing coaching, performance management, and career development support.Foster a culture of accountability, continuous improvement, collaboration, and customer focus.Stakeholder Partnership & InfluenceServe as a trusted partner to Operations, Training, Quality, and Technology leaders.Facilitate governance forums, content prioritization discussions, and operational planning activities.Consult with stakeholders to understand business changes, operational challenges, and emerging knowledge needs.Translate operational requirements into actionable knowledge management plans and priorities.Communicate knowledge management progress, risks, opportunities, and recommendations to leadership partners.Measurement & Continuous ImprovementMonitor knowledge health metrics including content quality, usage trends, lifecycle compliance, user feedback, search effectiveness, and operational impact.Partner with measurement and analytics resources to evaluate knowledge effectiveness and identify improvement opportunities.Use operational data, stakeholder feedback, and knowledge performance insights to drive continuous improvement initiatives.Track progress against established goals and performance measures.Support development of reporting and governance routines that provide visibility into knowledge management performance and business value.Operational Readiness & Change EnablementEnsure knowledge teams are prepared to support business transformations, operational changes, policy updates, and strategic initiatives.Coordinate knowledge readiness activities to support successful implementation of operational changes.Partner with learning, quality, and performance consulting teams to ensure content, learning, and reinforcement strategies remain aligned.Assess operational impacts and prioritize knowledge updates required to support workforce readiness.Support sustainable adoption of new processes, tools, and capabilities through effective knowledge management practices.Required QualificationsHigh School Diploma or G.E.D. required; Bachelor's degree preferred.5+ years of progressive leadership experience in knowledge management, content operations, operations enablement, learning, quality, operational readiness, or related disciplines.3+ years of people leadership experience.Demonstrated expertise in knowledge management governance, content lifecycle management, technical writing standards, and operational content strategies that support human and AI agent consumption.Experience leading teams responsible for content operations, knowledge administration, knowledge authoring, or enablement support functions.Strong understanding of customer operations, service delivery environments, or operational support functions.Demonstrated ability to influence stakeholders and drive alignment across highly matrixed organizations.Strong written, verbal, and executive-level communication skills.Ability to balance strategic thinking with operational execution in a fast-paced environment.Preferred QualificationsBachelor's or advanced degree in Business, Communications, Education, Knowledge Management, Library Science, Organizational Development, Healthcare Administration, or a related field.Experience supporting healthcare operations, customer service operations, contact center environments, or highly regulated business functions.Knowledge Management and Technical Writing certifications.Experience with enterprise knowledge management platforms, content repositories, search technologies, and knowledge delivery tools.Experience supporting AI-enabled knowledge experiences and content optimization initiatives.Demonstrated success implementing governance models, improving content quality, and scaling operational knowledge capabilities.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 127,100 - 211,900 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Hospitals and Health Care

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Technical Writer / Configuration Manager

Jobgether Remote
Linkedin (USA)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Writer / Configuration Manager based in United States.This is a dual-impact opportunity supporting a fast-paced Agile development program within a secure AWS cloud environment. You will combine technical writing expertise with configuration and change management responsibilities to strengthen documentation, traceability, compliance, and technical excellence. The role works closely with engineering, DevOps, and program management teams to document evolving cloud-based solutions and manage configuration throughout the development lifecycle. You will contribute to government-facing processes, including Authority to Operate (ATO) documentation and oversight reviews. Your work will help ensure systems remain accurately documented, controlled, compliant, and ready to support mission-critical objectives. This role is well suited to a detail-oriented professional who enjoys working across technical disciplines in a dynamic environment.AccountabilitiesTechnical Documentation: Develop and maintain clear, comprehensive technical documentation, including administration and installation guides, API references, system architecture diagrams, and other technical artifacts.Content Collaboration: Work closely with cross-functional engineering and technical teams to gather inputs, validate information, and ensure documentation accurately reflects system capabilities.Documentation Maintenance: Keep technical documentation current and aligned with system changes, releases, deployments, and evolving technical requirements.Security & Compliance Documentation: Create and maintain security and compliance documentation required to support Authority to Operate (ATO) activities within a government program.Configuration Management: Establish and maintain Configuration Management (CM) policies, procedures, and Configuration Management Plans (CMPs) in alignment with applicable government and industry standards, including IEEE, ISO, MIL-STD-973, and EIA-649.Configuration Identification: Define configuration identification schemes, naming conventions, and processes for Configuration Items (CIs) to ensure consistency and traceability.Configuration Audits: Conduct CI audits, reviews, and verification activities to confirm configuration accuracy, completeness, and traceability.Baselines: Manage functional, allocated, and product baselines throughout the system development lifecycle.Release & Change Management: Coordinate release planning and deployment activities while supporting change control processes and government oversight reviews.Agile Integration: Ensure configuration management practices integrate effectively with SAFe and Agile methodologies within scaled development environments.AWS Cloud Support: Use AWS tools and services to document and manage cloud infrastructure while aligning documentation and configuration practices with AWS best practices and compliance requirements.RequirementsSecurity Clearance: Active Secret Clearance is required.Configuration Management Experience: 3+ years of experience in configuration management for complex technical systems, including experience managing baselines and change control.Technical Writing Experience: 3+ years of technical writing experience, supported by a portfolio of published technical documentation.DevOps Tools: Hands-on experience with DevOps tools and workflows, including GitLab.Education: Bachelor’s degree or equivalent relevant experience.Relevant Training: Certification or formal training related to technical writing, configuration management, cloud technologies, or a related discipline.Government & Regulated Environments: Experience supporting government programs or regulated environments is preferred, along with familiarity with ATO processes and federal compliance frameworks.AWS Knowledge: Familiarity with AWS cloud architecture and infrastructure documentation is preferred.Collaboration: Strong collaboration and communication skills, with the ability to work effectively across engineering, DevOps, and program management teams.Agile Environment: Ability to thrive in fast-paced Agile environments where priorities, requirements, and technical solutions may evolve quickly.Professional Approach: Detail-oriented, organized, adaptable, and capable of balancing documentation quality, configuration accuracy, compliance requirements, and delivery timelines.BenefitsSalary: $75,200–$158,100 annually. The final salary may vary based on geographic location, applicable federal contract labor categories and wage rates, prior experience, skills, education, and certifications.Remote Work: Fully remote opportunity available from any U.S. state, with Scott AFB, Illinois also listed as a work location.Travel: Up to 10% local travel may be required.Healthcare & Wellness: Comprehensive benefits supporting healthcare and overall employee wellbeing.Retirement & Financial Benefits: Retirement and financial support programs designed to help employees plan for the future.Family Support: Benefits and resources designed to support employees and their families.Paid Time Off: Flexible time-off benefits designed to help employees balance professional responsibilities with personal needs.Learning & Development: Access to learning, professional development, and continuing education opportunities.Work-Life Balance: Flexible benefits and programs intended to support personal wellbeing alongside career growth.Mission Impact: Opportunity to contribute to challenging technology programs supporting critical government missions in a high-performing, collaborative environment.How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Internet Marketplace Platforms

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Senior Learning Designer, Math

Level Remote
Linkedin (USA)

Direct message the job poster from Level Arman Jivani Arman Jivani Senior Recruiter for growth companies - games, entertainment, tech Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through.We support what teachers, schools, and parents are already doing by increasing student engagement with high quality, standards aligned practice that reinforces classroom learning. That’s why we’re building:For students: Rewarding and motivating learning experiences that meet students where they are to build real academic proficiency.For educators: Tools that fit naturally into instruction and help students stay engaged while reducing teacher workload.For parents: Activities that help your kid catch up or get ahead, build confidence, and minimize homework battles, whether learning at school or at home.We are committed to helping every person maximize their potential and live a life of meaning. It’s a difficult problem that requires brilliant people and tremendous effort over time.If you want to use your skills to make a difference for the world, Level is seeking an experienced educator and instructional designer to develop exceptional mathematics content. As a Senior Learning Designer, Math, you'll craft engaging pedagogy, practice exercises, and assessments that bring our virtual teacher ("the Guide") to life. This role combines deep classroom teaching expertise (or equivalent real-world mathematical experience) with learning science principles and digital instructional design to create scalable, high-quality educational experiences for students.What You Will DoDevelop High-Quality Mathematics ContentWrite pedagogy, practice exercises, and assessments from the ground up in grades K-12 mathematicsSequence lessons to align with cognitive development, prerequisite knowledge, and learning progressionsDevelop and adapt curriculum to the latest research and best practicesAnticipate common mistakes and misconceptions and build corrective pathwaysCollaborate Across DisciplinesWork within our content "toolkit" (interactive formats, assessment structures, pedagogical models) to design effective learning experiencesPartner with designers, behavioral scientists, technologists, and SDT experts to bring our virtual teacher to lifeIntegrate motivational principles (e.g., self-determination theory, growth mindset, self-efficacy) into content designApply Learning Science & Instructional DesignLeverage principles of cognitive load theory, pacing, mastery learning, and common misconception analysisDesign scaffolded instruction that supports learner-centered experiencesCreate accurate, clear, and engaging content that works in one-on-one digital settingsProduce Content EfficientlyGenerate high-quality modules with attention to detail and consistencyTranslate hands-on teaching experience or applied mathematical expertise into effective digital pedagogyContribute to repeatable content creation systemsQualificationsTeaching or Applied Math Experience: 5+ years of classroom teaching OR a strong engineering, mathematics, or related technical degree combined with real-world quantitative work experience and some current or prior classroom teaching experience.Demonstrated ability to explain complex concepts in accessible, engaging waysInstructional Design Expertise: Strong background in instructional design with a track record of designing lessons, learning sequences, and assessments for digital and interactive learning environmentsLearning Science Foundation: Deep understanding of cognitive development, learning dependencies, common misconceptions, and cognitive load management, with ability to translate theory into effective teaching practicesCollaboration Skills: Proven ability to work effectively with multidisciplinary teams and adapt to creative and technical constraints while maintaining pedagogical qualityNeed to Have5+ years of mathematics teaching experience, mathematics curriculum development, or a background in engineering, mathematics, or a related technical field paired with real-world professional experience and at least some classroom teaching experienceStrong instructional design background with demonstrated lesson and assessment designDeep knowledge of how students learn mathematics, including common misconceptions and developmental progressionsExcellent written communication skills and ability to produce clear, concise contentStrong organizational skills and ability to work efficiently at scaleComfort working collaboratively with designers, technologists, and behavioral scientistsFlexibility and interest in developing content that may range from elementary school to high school mathematicsNice to HaveTechnical fluency and ease adopting new tools, platforms, and AI-assisted workflowsHands-on experience building applications — formal programming or engineering background a strong plusPrior experience in edtech or digital content creationFormal training in education, instructional design, or learning sciences, mathematics, or engineeringExperience designing content for adaptive or personalized learning systemsFamiliarity with self-determination theory or other motivational frameworks in educationExperience with content production workflows and systems Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Design Industries Education

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Associate Instructional Designer

Applied Systems Remote
Linkedin (USA)

Job DescriptionTeam: Applied UniversitySalary Range: $53,000 - $71,000 USDLocation: Remote across the United States - Chicago, Dallas, and Atlanta areas preferredThis role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas, we welcome applications from outside of these locations as well.Opportunity for ImpactApplied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.We're looking for an Associate Instructional Designer to join our Applied University team. This is an entry-level opportunity for someone who is curious about learning, enjoys simplifying complex topics, and wants to grow their instructional design skills while making a real impact. You'll design and build customer-facing eLearning courses from concept to launch. Working closely with instructional designers, product managers, and subject matter experts, you'll create training that helps customers successfully adopt our products, while receiving mentorship and ownership from day one.What You’ll Do Design and develop engaging digital learning experiences, including eLearning, video, simulations, assessments, and learning games. Use AI-powered tools to research content, create storyboards, and support course development. Build expertise in Applied products and the insurance industry while identifying and addressing learner needs. Partner with SMEs and cross-functional teams to create, publish, and maintain high-quality customer training programs. What We’re Looking For 1-2 years of instructional design experience through professional work, internships, coursework, or portfolio projects. Hands-on experience developing eLearning in Articulate Storyline 360 (required), with the ability to take learning solutions from analysis through design, development, and evaluation. Strong communication skills, including writing, editing, presenting, and translating complex information into engaging learning experiences. Bachelor's degree or equivalent experience in Instructional Design, Education, Visual Design, or a related field, with familiarity with modern workplace tools and collaborative development environments. Bonus points if you also have: Experience in a technology or software company Familiarity with insurance, or with Applied Systems products Fluency in French or Canadian French Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply.Why You’ll Like Working on Team AppliedThe best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we’re still pushing what’s possible.You’ll be part of our people-first culture built on trust, inclusion, and growth - where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.How We’ll Support YouWe invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Compensation TransparencyOur targeted starting base salary in the United States for this position considers a variety of factors, including depth and breadth of experience, skills and role scope. Depending on the role, team members may also be eligible for additional compensation plans (bonus and commission).Your Security Matters:Our candidates’ personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information like Social Security numbers.AI UtilizationWe leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans.EEO StatementApplied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Software Development

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Manager, Learning Designer

Walmart Remote
Linkedin (USA)

Position Summary...The Manager, Learning Designer developments, implements, and continuously improves the technology-enabled learning programs for Customer Engagement Services. This role designs / builds high-quality learning experiences, manages content within the Intellum (LMS) learning platform, and drives effective use of tools such as Articulate RISE, Evolve, and related learning technologies. AI tools are also used daily to help enhance programs and course work.The Manager partners with operational leaders, subject matter experts, and cross-functional teams to identify performance needs, develop scalable learning solutions, and ensure programs are accessible, current, and actively used by their intended audiences. Success in this role requires strong instructional design expertise, learning-platform proficiency, program management skills, and the ability to use data to improve learner engagement, adoption, and business outcomes.What you'll do...Design, develop, publish, and maintain the learning programs within Intellum and other learning systems. Create technology-enabled learning solutions, including instructor-led materials, eLearning, videos, assessments, simulations, infographics, and just-in-time resources. Structure curricula and learner pathways that make programs easy to access, navigate, and complete. Drive learner and stakeholder adoption of learning platforms, programs, and educational technologies. Monitor program usage, completion, engagement, learner feedback, and performance metrics to identify improvement opportunities. Track and report published assets, work in progress, incoming requests, and program performance. Partner with stakeholders to identify skill and performance gaps and align learning solutions with operational priorities and key performance indicators. Evaluate existing learning programs for effectiveness, accuracy, accessibility, and continued business relevance. Recommend and implement innovative learning tools, templates, content models, and publishing standards. Provide guidance on instructional design, adult learning principles, content development, and learning-platform best practices. Manage multiple projects in a fast-paced environment while coordinating with technical and non-technical teams. Ensure learning programs meet quality, compliance, accessibility, and ethical standards. Minimum QualificationsBachelor’s degree or four years of relevant professional experience. Two or more years of experience in instructional design, curriculum development, or digital learning. Experience developing and managing content within a learning management system. Experience using tools such as Intellum, Articulate 360, Evolve, or comparable learning technologies. Experience working cross-functionally with technical and non-technical stakeholders. Experience managing projects or programs from intake through implementation. Experience using data, metrics, and learner feedback to improve learning programs. Strong written, verbal, visual communication, and problem-solving skills. Preferred QualificationsExperience administering or implementing an LMS or learning experience platform. Experience with xAPI, learning analytics, content integrations, or advanced reporting. Industry certification in instructional design, learning technology, or project management. Strong understanding of adult learning principles and formal, informal, and performance-support methodologies. Experience developing interactive exercises, system simulations, videos, websites, and just-in-time learning solutions. Demonstrated ability to increase program adoption, engagement, completion, or learner performance. Strong visual design skills and the ability to simplify complex concepts through clear language and visuals. Ability to prioritize competing needs and exercise sound judgment in ambiguous situations. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For Information About Benefits And Eligibility, See One.Walmart.The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stockㅤㅤㅤㅤ‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Business Administration, Communications, Human Resources, or related field and 1 year’s experience in learning and development, training, customer service center, or related field OR 3 years’ experience in learning and development, training, customer service center, or related field.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Developing and implementing training curriculum, Working in customer care centersPrimary Location...805 Respect, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Retail

Posted 2 days, 7 hours ago Apply Now →

Training Specialist, Sr

LyondellBasell Remote
Linkedin (USA)

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.Come Join an Inclusive TeamThis position is responsible for owning and driving the full suite of role specific, nuanced leadership development programs for manufacturing. The incumbent will maintain and grow existing offerings through consistent implementation, effectiveness measurements, and continual improvement efforts. The position will also identify gaps in current offerings and design and create specific content for additional personas including specialists, and manufacturing managers. This position allows opportunity for the incumbent to drive improvements and change within Global Manufacturing training organization by identifying, developing, and implementing learning strategies that focus on core manufacturing leadership gaps.A Day in the LifeThe position will provide ownership, direction, and execution of the Foundations Leadership Program (FLP) at all the sites located in the Global Manufacturing organization. This position will also oversee Step Up training (Leadership Prep Program), Manufacturing Leadership Development through the Intentional Leadership Academy (ILA). The position will support other GTLS programs such as Train the Trainer, supporting OE specialists, and support other dedicated site operations or maintenance trainers. As the owner of these programs, the incumbent will be responsible for developing curriculum, optimizing delivery mechanisms (i.e. self-directed learning, digital, etc.), facilitating training, measuring curriculum effectiveness, and continuously improve. The ability to consult and work collaboratively with manufacturing site personnel as well as management to get buy-in and accomplish program objectives will be mission critical.The role will conduct routine health and maturity assessments of the current programs to ensure consistency and capability to value for Global Manufacturing.Leadership Skills/Competency Needs Act with an enterprise mindset to have company wide impact Influence internal stakeholders from first line supervisors to site management Build capability in others to mature program effectiveness Must be highly self-sufficient and driven for results Understands, anticipates, and addresses internal customer needs in a way consistent with our learning objectives Team and individual engagement to facilitate results through the contributions of others within Global Manufacturing Strong consultative, influencing, and coaching skills to establish and maintain relationships at multiple levels Takes initiative, is a self-starter; demonstrates a bias for action Exhibits an innovative mindset with desire to continuously improve business processesTechnical Skills Utilize instructional design and adult learning principles First hand understanding of operations and maintenance tasks Knowledgeable of the training systems for site operations and maintenance Exhibits interest in digital tools to evolve to today’s workforce learning needsYou Bring This ValueEducation High school education required. Formal instruction design training preferred.Work Experience Demonstrated experience in project, process, or program management. Experience in manufacturing with some combination of leadership, leadership training, and instructional design. Typically 10 to 15 years of manufacturing experience Minimum of 5 years of experience in training development and deployment or supervisionWhat We OfferCompetenciesBuild PartnershipsDeliver ResultsDrive InnovationGrow CapabilitiesPromote InclusionMotivational FitTechnical SkillsLearn more about our benefits : Benefits/Health & Welfare | LyondellBasellStay Connected!Visit our LYB Website Follow us on LinkedIn and Instagram Like us on Facebook Subscribe to our YouTube channelLyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here .LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB’s recruiting process, please email us at Careers@lyb.com.Applicants must be at least 18 years old.LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement . Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Chemical Manufacturing

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Learning Experience Designer - Revenue Cycle, Community Connect

Seattle Children's Remote
Linkedin (USA)

Learning Experience Designers on our Clinical and Business Applications Training team are responsible for the end-to-end design, development, and maintenance of engaging and effective training content for various enterprise IT systems, with a strong focus on our Electronic Health Record (EHR) system, Epic. The ideal candidate blends expertise in instructional design principles, multimedia content creation, and an understanding of the clinical/operational context of healthcare IT. They will also be a forward-thinker, leveraging modern digital tools, including AI, to enhance content creation efficiency and learner experience.Note: This is a hybrid position in Seattle, WA. Required Education And ExperienceBachelor’s degree in Instructional Design, Education Technology, Health Informatics, or a related field or equivalent experience. Experience: Minimum of 3 years of experience in instructional design and content development. Expertise using industry-standard authoring tools like Articulate Storyline/Rise and TechSmith Camtasia/Snagit. Demonstrated experience designing and developing software simulation training. Technical & Soft Skills: Strong understanding of modern web-based learning principles and multimedia development. Aptitude for learning and applying new technologies, with a specific, articulated understanding of how to leverage Artificial Intelligence (AI) for content development efficiencies. Excellent written and verbal communication skills, with the ability to translate complex technical information into easily understandable learning content for diverse audiences (clinical, administrative, and technical). Epic certification is required within 3 months of employment if necessary. 2 test retakes will be allowed during the 3 month timeframe.Required CredentialsN/A.PreferredMaster’s degree in a relevant field. Current Epic Training Certification/Accreditation/Proficiency in at least one module (e.g., Willow, Prelude, Cogito). TechSmith Camtasia and/or Snagit Certificate. Experience administering or publishing content within an industry-standard LMS. Experience developing visually appealing graphics for training content. Experience focused specifically on Healthcare IT systems training (EHR/EMR). Experience delivering instructor-led training in person and virtually Experience creating and maintaining ServiceNow Knowledge Base articles. Prior experience in a rapid development environment.Compensation Range$97,665.00 - $146,497.00 per yearSalary InformationThis compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.Disclaimer for Out of State ApplicantsThis compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.Benefits InformationSeattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.About UsHope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECUREOur founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Hospitals and Health Care

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Senior Manager, Digital Content Strategy

ServiceNow Remote
Linkedin (USA)

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people.Job DescriptionAbout the Role At ServiceNow, we're reimagining how digital experiences help buyers discover, evaluate, and adopt our products in an AI-first world.We're looking for a leader of Digital Content Strategy to define how content powers those experiences. This leader will shape the narrative systems, content architecture, editorial standards, and governance that connect our business strategy to customer experiences across ServiceNow.com and our broader digital ecosystem.This role combines strategic content leadership with a strong editorial point of view. You'll help define what content should exist, where it belongs, how it should be structured, and how it evolves to support buying groups, personalization, AI-powered discovery, and measurable business outcomes. You'll also raise the quality bar for how ServiceNow communicates across its digital experiences—bringing clarity, consistency, and editorial judgment to everything we publish.You'll partner with Experience Strategy, Experience Architecture, Product Marketing, Brand, UX, SEO, Analytics, and Engineering to transform our digital experiences from collections of pages into intelligent, connected systems that serve customers—and increasingly, AI agents.What You'll DoDefine Our Digital Narrative StrategyOwn the strategic framework for how ServiceNow tells its story across digital experiences. Translate business priorities, product strategy, and buying-group journeys into narrative frameworks, content models, and reusable experience patterns. Ensure every experience reinforces a coherent story while adapting to different audiences, buying stages, and channels. Develop content strategies that balance customer needs, business objectives, search behavior, and AI discoverability. Build AI-Ready Content Systems Define structured content models that improve discoverability across traditional search, AI-powered search, conversational experiences, personalization engines, and emerging agentic interfaces. Develop approaches that make content modular, reusable, and optimized for both humans and machines. Help shape how ServiceNow's content strategy evolves as AI fundamentally changes how buyers discover, evaluate, and consume information. Partner with Engineering and Experience Architecture to ensure our content foundation is ready for the next generation of digital experiences. Shape Digital ExperiencesPartner closely with Experience Strategy to define the content strategy behind our highest-value customer journeys. Work alongside Experience Architecture to ensure information architecture, navigation, metadata, taxonomy, and content structure reinforce customer goals. Collaborate with Product Marketing and Brand to translate messaging into effective digital experiences. Guide content strategy for flagship experiences including homepage, product pages, solution journeys, launches, campaigns, and emerging AI experiences. Lead Editorial Strategy & Quality Serve as the editorial steward for ServiceNow's digital experiences, ensuring content is clear, consistent, useful, and aligned with our voice and customer needs. Establish editorial standards that balance Product Marketing objectives, customer understanding, SEO, AI discoverability, and digital experience quality. Review high-impact digital experiences and provide strategic editorial direction—not simply line edits—to improve clarity, narrative flow, and customer comprehension. Partner with copywriters, Product Marketing, Brand, Creative, and UX Writing to elevate the overall quality of ServiceNow's digital storytelling. Identify duplication, fragmentation, and unnecessary complexity across our digital ecosystem, helping simplify our content portfolio over time. Bring strong editorial judgment to what belongs on ServiceNow.com, ensuring every experience earns its place and advances the customer journey. Lead Content Governance Establish scalable governance, standards, playbooks, and best practices that improve consistency while enabling teams to move faster. Define lifecycle strategies for creating, evolving, consolidating, and retiring content across a complex global website. Lead strategic content audits and identify opportunities to simplify, modernize, and improve our digital ecosystem. Develop reusable frameworks and guidance that empower distributed teams while maintaining a consistently high quality bar. Drive Optimization Partner with SEO, Analytics, and Experimentation teams to understand how content performs. Use behavioral data, search insights, AI discovery trends, customer research, and market intelligence to identify opportunities and prioritize improvements. Translate performance insights into actionable recommendations that improve engagement, buying-group progression, discoverability, and conversion. Champion a culture of continuous experimentation and evidence-based content strategy. Enable the Organization Build frameworks that empower marketers, product teams, and content creators to develop better digital experiences independently. Develop guidelines, training, office hours, and governance that improve quality without slowing delivery. Serve as ServiceNow's thought leader for digital content strategy, editorial excellence, and AI-ready content. Influence cross-functional teams through expertise, relationships, and clear strategic direction rather than formal authority. What Success Looks LikeServiceNow communicates with greater clarity, consistency, and confidence across every digital experience. Buyers find the right information faster and progress more effectively through complex buying journeys. Content is structured for discoverability across search engines, AI assistants, conversational interfaces, and personalized experiences. Teams create higher-quality experiences through shared standards instead of reinventing approaches. The digital content portfolio becomes simpler, more intentional, and easier to maintain. Editorial quality improves across ServiceNow.com, with clearer storytelling, stronger customer focus, and fewer redundant or low-value experiences. Content investments are informed by customer behavior, experimentation, and measurable business outcomes. QualificationsTo be successful in this role you have:10+ years leading digital content strategy, experience strategy, enterprise content programs, or editorial strategy for large-scale digital properties. Deep experience developing content strategies for enterprise websites and digital experience platforms. Demonstrated success creating content governance, editorial standards, content models, taxonomy, information architecture, or digital publishing frameworks. Strong editorial instincts with proven ability to improve clarity, simplify complex topics, and elevate content quality across large organizations. Experience partnering across Product Marketing, Brand, UX, Design, SEO, Analytics, and Engineering. Expertise using SEO, behavioral analytics, customer research, and market insights to shape content strategy. Strong understanding of structured content, content management systems, and modern publishing platforms. Familiarity with personalization, experimentation, and optimization practices. Excellent communication and executive influence skills with experience driving alignment across cross-functional organizations. Preferred QualificationsExperience building content strategies for AI-powered experiences, conversational interfaces, or emerging search paradigms. Experience with enterprise CMS platforms such as Adobe Experience Manager. Experience developing content models that support personalization and omnichannel delivery. Experience leading large-scale website transformations or content modernization initiatives. Background in enterprise B2B technology or SaaS. Experience using AI to accelerate content analysis, governance, and content strategy development. Experience defining digital standards, playbooks, and enablement programs for decentralized organizations. For positions in this location, we offer a base pay of $148,400 - $259,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

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Content Designer - TikTok Design (San Jose)

TikTok Remote
Linkedin (USA)

ResponsibilitiesAbout the TeamThe Content Design & Product Writing (CD&PW) team is responsible for creating clear, consistent, and engaging content that enhances user experiences across all of our products. As part of this effort, the team collaborates with various teams to ensure that content aligns with product goals and user needs, while maintaining high standards of quality and clarity.The RoleThe TikTok Content Design & Product Writing team is made up of content designers and technical writers in the US, Singapore, and China who make TikTok easy to use for our diverse global audience. We're looking for a user experience (UX) Content Designer to collaborate closely with members of the TikTok Product Management, Design, User Research, Engineering, Legal and Localization teams to build products that captivate and engage our viewers and content creators. Through clear, expressive writing, you'll transform product features and concepts so they're intuitive and easy to understand. As an advocate for our users, you'll use design thinking, empathy, and data to help shape and refine our product — identifying opportunities to build better user experiences. You have a strong intuition for writing clear and concise content that is easily translated and localized for our global audience.Responsibilities- Write high-quality UI text that is consistent, clear, and aligned with the TikTok brand to help users easily navigate our products- Create effective content strategies, audits and other content-driven initiatives that meet business and user needs - Work on complex product flows, feature enhancements, feature naming, error messages and notifications, and occasional emails- Collaborate closely with, influence, and drive consensus with stakeholders to deliver timely, high-quality content deliverables.- Contribute to our company's content standards and be a champion for best practices- Manage and prioritize projects with multiple stakeholders across different time zones- Work closely with the Localization team and linguists to ensure localizabilityQualificationsMinimum Qualifications:- Excellent written and verbal communication skills.- 1+ years experience in content design for consumer-facing products.- Have a writing portfolio that showcases how you've conveyed complex and sometimes sensitive content to both experienced and new users.- Experience collaborating with Product Management, Design, Engineering, and Localization teams.- Experience using Figma.- Self-starter who can manage multiple projects at a time in a fast-paced environment.Preferred Qualifications:- Experience working on a global product with international partners in different time zones- Experience with UX research/testing.- Entrepreneurial attitude, ability to deal with rapid changes to priority, scope, and people.- Strong interest in social app products, user and influencer behavior, and associated trends. About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​TikTok AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request​Job Information【For Pay Transparency】Compensation Description (Annually)The base salary range for this position in the selected city is $76000 - $151200 annually.​Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​For Los Angeles County (unincorporated) Candidates:​Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​3. Exercising sound judgment.​ Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Posted 2 days, 7 hours ago Apply Now →

Head of Web Content Strategy

Jobgether Remote
Linkedin (USA)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Web Content Strategy based in United States.As Head of Web Content Strategy, you will lead the strategy, quality, and evolution of web content for a global technology organization. This senior, hands-on role focuses on making complex topics such as AI, cybersecurity, digital identity, PKI, and post-quantum cryptography clear and compelling for diverse audiences. You will shape intuitive digital journeys that connect customer needs, content, search, design, and business objectives. Working across Web, UX, SEO, Product Marketing, Demand Generation, Brand, Communications, and regional teams, you will influence how audiences discover, understand, and engage with the organization’s solutions. You will also help build a scalable content operation and manage a copyeditor while contributing to global editorial planning. This is an opportunity to combine exceptional writing and editorial leadership with digital expertise, customer empathy, and commercial thinking.AccountabilitiesDevelop and execute a global web content strategy aligned with business priorities, brand positioning, audience needs, and customer journeys across the buying process.Translate complex technology narratives and strategic priorities into clear, connected, and compelling digital experiences for executive, business, security, and technical audiences.Partner with Web, UX, and SEO teams to improve site structure, navigation, page hierarchy, content discoverability, organic search performance, accessibility, localization, AI-powered discovery, and conversion.Connect corporate messaging with products, solutions, use cases, resources, and calls to action to create cohesive experiences that guide visitors toward meaningful engagement.Conduct content audits and analyze audience behavior, search data, and performance metrics to identify content gaps, opportunities, duplication, and areas for improvement.Establish content plans covering the creation, optimization, consolidation, repurposing, maintenance, and retirement of web content based on business and audience priorities.Build efficient workflows for planning, creating, reviewing, publishing, and maintaining web content, including clear ownership models, review cycles, standards, templates, and messaging frameworks.Manage and prioritize incoming web content requests in partnership with marketing and web leaders, balancing competing business needs and ensuring high-value initiatives receive appropriate focus.Manage and develop a copyeditor by establishing priorities, expectations, feedback mechanisms, and professional development opportunities.Partner with Corporate Communications and Brand to maintain consistent voice, style, messaging, and editorial standards across digital experiences.Collaborate with Product, Legal, and technical subject-matter experts to validate claims, communicate complex information accurately, and protect the credibility of published content.Co-lead the global editorial calendar with the Corporate Communications leader, bringing a web, audience, and customer-journey perspective to corporate news, thought leadership, campaigns, launches, and customer stories.Identify opportunities to extend major narratives and content investments through coordinated web experiences and help establish thought leadership around AI trust, quantum readiness, PKI modernization, machine identity, and digital trust.Requirements8+ years of experience in web content strategy, UX writing, digital content, editorial leadership, or a closely related discipline.Proven experience leading web content strategy within an enterprise technology, cybersecurity, SaaS, or similarly complex organization.A strong portfolio demonstrating strategic web thinking, exceptional writing, editorial judgment, and the ability to create compelling digital experiences.Exceptional ability to translate complex technical concepts into clear, engaging, and credible content for both business and technical audiences.Experience developing content around customer journeys, audience needs, conversion objectives, and broader business priorities.Working knowledge of information architecture, SEO, digital accessibility, content governance, content operations, and conversion principles.Experience using analytics, search data, audience insights, and testing to evaluate and improve content performance.Familiarity with enterprise content-management systems and modern digital publishing workflows.Experience managing writers, editors, agencies, or other content contributors, with the ability to establish clear standards and support high-quality execution.Strong cross-functional collaboration skills and a demonstrated ability to lead through influence across Web, UX, SEO, Marketing, Product, Communications, Brand, and other teams.Excellent project-management and prioritization skills, with the ability to manage multiple initiatives and competing stakeholder needs in a fast-paced environment.Strong customer empathy, commercial awareness, editorial judgment, and the ability to connect content decisions to measurable business outcomes.Bachelor’s degree in Communications, Journalism, Marketing, English, or a related field, or equivalent professional experience.Ability to work independently and collaboratively in a remote environment while maintaining strong ownership, organization, and execution discipline.BenefitsBase salary range of $150,000–$190,000 USD annually, with compensation determined based on experience, skills, qualifications, responsibilities, business needs, and location.Potential for additional compensation components such as bonuses, equity, or other incentives where applicable.Comprehensive medical, dental, and vision coverage.Retirement savings programs with company matching, including 401(k) or RRSP options where applicable.Generous paid time off, including holidays and vacation.Paid parental leave and family-support benefits.Life and disability insurance coverage.Flexible spending and health savings options where applicable.Health and wellness programs, including gym reimbursement and other wellbeing resources.Employee Assistance Program with confidential 24/7 support for employees and their families.Education assistance and professional development opportunities.Access to LinkedIn Learning and other continuous learning resources.Employee referral bonuses, additional perks, and discounts.Internal rewards and recognition programs celebrating achievements, milestones, and contributions.Business travel insurance and global employee support programs.Fully remote work arrangement within the United States.How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Internet Marketplace Platforms

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Business Analyst / Technical Writer

HTC Global Services Remote
Linkedin (USA)

Job DescriptionSenior IT Technical Writer (Cybersecurity & Infrastructure Documentation)Position OverviewHelp build the authoritative documentation that supports cybersecurity, operational resilience, and long-term knowledge management within a large enterprise IT environment. This engagement offers the opportunity to work alongside IT leadership and technical subject-matter experts to create standardized documentation, recovery procedures, system documentation, and process diagrams that become the foundation for ongoing IT operationsWhat You'll DoDevelop and maintain professional technical documentation using standardized templates and documentation standards. Create SOPs, runbooks, operational procedures, system documentation, infrastructure documentation, and knowledge base articles. Produce incident response, disaster recovery, business continuity, restoration, and recovery documentation. Translate technical interviews and discovery sessions into clear, accurate, and maintainable documentation. Create workflows, process maps, technical diagrams, and supporting visuals using Microsoft Visio. Utilize Microsoft 365 tools including Word, SharePoint, Excel, PowerPoint, Teams, and related collaboration tools. Apply consistent version control, formatting, metadata, ownership, review cycles, and documentation governance. Collaborate with business analysts, IT leadership, and technical SMEs to validate technical accuracy and prepare documentation for publication. Help establish reusable templates, documentation standards, repository structures, and lifecycle practices. Required QualificationsBachelor's degree in Technical Communication, English, Information Technology, Information Systems, or a related field OR equivalent relevant professional experience. 5+ years of demonstrated technical writing experience within complex IT or technology environments. Advanced proficiency with Microsoft 365, especially Word and SharePoint, plus Excel, PowerPoint, Teams, and related collaboration tools. Strong Microsoft Visio skills for technical diagrams, workflows, and process maps. Experience producing SOPs, runbooks, system documentation, operational procedures, knowledge articles, or similar technical documentation. Strong editing, information architecture, document organization, formatting, and quality control skills. Ability to collaborate directly with technical subject-matter experts across infrastructure, applications, cybersecurity, service delivery, or related IT disciplines. Preferred QualificationsExperience documenting cybersecurity, infrastructure, incident response, disaster recovery, business continuity, or IT service management. Documentation recovery, knowledge management, or documentation standardization experience. Experience administering SharePoint documentation libraries, templates, metadata, and lifecycle practices. Familiarity with ITIL, NIST, CIS, or similar IT/security frameworks. Government or other highly regulated environment experience. CPTC, ITIL Foundation, or comparable technical writing/IT certification. What Makes HTC A Great Place To Build Your FutureHTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.#TechnicalWriter #ITDocumentation #Cybersecurity #MicrosoftVisio #SharePoint Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting

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Technical Writer

BY Recruiting Remote
Linkedin (USA)

Direct message the job poster from BY Recruiting Tony Svare Tony Svare Co-Founder | BY Recruiting Lead Technical WriterWe're looking for a Lead Technical Writer with 3-5 years of experience to become the voice of our engineering team — turning the hard, interesting problems we solve into writing that engineers actually want to read.You'll be embedded directly within engineering (reporting to the CTO), working closely with engineers to understand what they're building and translating that into compelling blog posts, technical deep dives, and social content. We're a fast-growing, well-funded startup with a lean, high-caliber engineering team — but almost nobody knows how strong our engineering is yet. You'll change that.What you'll be doingOwn the engineering blog end-to-end — sitting with engineers, understanding what they've shipped, and publishing posts that do it justiceProduce high-volume technical content (targeting ~10 posts/month initially) spanning infrastructure, product engineering, and fun side projects the team buildsWrite and manage engineering-focused social content on X/Twitter and LinkedIn to build our engineering brand and attract top talentEmbed with the engineering team daily — proactively finding stories worth telling rather than waiting to be handed themTranslate engineers' rough ideas and notes into polished, compelling pieces written in their voice — casual, current, and resonant with a technical audienceTech stack: Technical Writing, Blog Publishing, LinkedIn, X (Twitter), Markdown, CMS Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Media

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Sr. Associate, Technical Writing

L3Harris Technologies Remote
Linkedin (USA)

Direct message the job poster from L3Harris Technologies Amber Heinlein Amber Heinlein Talent Acquisition Lead - Space Mission Systems at L3Harris Technologies (Aviation) Heaven is my home I’m just here Recruiting. L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.Job Title: Sr. Associate, Technical WritingJob Code: 40336Job Location: Greenville, TX (On-Site)Job Schedule: 1st Shift 9/80Job Description: The Sr. Associate, Technical Writer, will be responsible for creating, developing, planning, writing and editing operational, instructional, maintenance or test procedures for paper, multimedia or web-based publication.Essential Functions: Research and translate technical information into manuals and/or web-based documents for non-technical and technical users. Conducts interviews with various users and technical staff to gather data for documentation. Documents engineering processes and specifications. Recommend formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards.Interact with Engineering stakeholders and customers to accurately capture Publication data and schedule requirements on a regular basis.Work within and lead defined budgets and meet schedule deadlines by employing adaptability and flexibility through change management.Use MS Office Suite and locally created applications to communicate manpower and scheduling of personnel while coordinating with Program Management Office and Technical Publication supervision.Update Digital Flight Manual, Maintenance Manual, Illustrated Parts Catalog, Instructions for Continued Airworthiness, Wiring Diagram Manual, Time Compliance Technical Orders, Maintenance Planning, and Task Card data for the VIPSAM fleet of aircraft.Develop and modify the required digital publications in an unstructured environment using FrameMaker software. Ability to obtain and maintain a Secret DoD Clearance.Other duties as assigned by Supervisor.Qualifications: Bachelor’s Degree with two (2) years of prior experience gathering, composing, and editing technical information for Flight Manuals, Maintenance Manuals, and other technical documentation.Graduate Degree with zero(0) to two (2) years of prior experience gathering, composing, and editing technical information for Flight Manuals, Maintenance Manuals, and other technical documentation.In lieu of a degree, minimum of six (6) years of prior experience gathering, composing, and editing technical information for Flight Manuals, Maintenance Manuals, and other technical documentation.Must be a US Citizen.Preferred Additional Skills:Active Secret clearance.Aeronautical Publications and/or Engineering experience.Operator experience on VIP Government aircraft.L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing

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Rédacteur technique bilingue

Harris Computer Remote
Linkedin (USA)

Sommaire du posteLe ou la rédacteur(trice) technique bilingue est responsable de la rédaction, de la traduction, de la révision et de la mise à jour de la documentation liée au logiciel ERP, en français et en anglais. La personne participe à la production de guides utilisateurs, procédures, notes de mise à jour, de certains contenus de formation et libellés applicatifs, tout en veillant à la qualité linguistique, à la cohérence terminologique et à l’exactitude fonctionnelle des contenus.Elle collabore étroitement avec l’équipe de développement, d’assurance qualité et d’implantation afin d’assurer la livraison d’une documentation claire, structurée et à jour.Responsabilités principalesRédiger, réviser, traduire, mettre à jour et structurer la documentation en français et en anglais.Adapter la documentation existante, les procédures, les guides utilisateurs et les notes de mise à jour.Traduire et réviser les libellés, les messages système et certains contenus de formation.Assurer la cohérence terminologique au sein de l’application et de la documentation.Collaborer avec les analystes, développeurs, équipe AQ et équipe d’implantation afin de valider l’exactitude du contenu des documents produits.Effectuer des vérifications dans l’application pour s’assurer de la qualité, de la clarté et de la conformité des textes affichés à l’écran.Identifier, documenter et signaler les anomalies de traduction, de libellés ou de documentation.Effectuer les révisions linguistiques et intégrer les corrections reçues.Préparer, organiser et publier les documents dans les répertoires ou plateformes internes appropriés.Maintenir à jour les fichiers de suivi, les glossaires, les bases terminologiques et les documents d’avancement.Participer à l’amélioration continue des pratiques, gabarits, outils et processus de rédaction et de traduction.Fournir un soutien transversal en révision, traduction et validation linguistique à différentes équipes ou lignes de produits de l’organisation, selon les priorités d’affaires.Apprendre à naviguer dans l’ERP et à en comprendre les principales fonctionnalités afin de produire une documentation claire, exacte et adaptée aux utilisateurs.Poste à 100% Télétravail,Tâches spécifiques pouvant être confiéesProduire, Traduire Et Mettre à Jourguides utilisateurs;procédures internes;documentation de formation;notes de mise à jour;aide en ligne;Effectuer le suivi de l’avancement des travaux de rédaction et de traduction.Modifier la mise à jour d’images, de captures d’écran et de visuels liés à la documentation.Participer aux échanges de validation avant publication.Profil recherchéExcellente maîtrise du français et de l’anglais, à l’écrit.Capacité à vulgariser de l’information technique et fonctionnelle.Très bonne aptitude à rédiger de façon claire, structurée et rigoureuse.Souci du détail, de la qualité linguistique et de la cohérence.Bonne capacité d’analyse, d’organisation et de gestion des priorités.Autonomie, sens de l’initiative et esprit de collaboration.Capacité à travailler avec plusieurs intervenants et à gérer plusieurs livrables simultanément.Capacité à évoluer dans un environnement en développement continu, avec une approche pragmatique orientée vers les priorités et l’amélioration progressive.Capacité à apprendre rapidement un environnement applicatif complexe et à en comprendre les processus afin de produire une documentation pertinente.ExigencesFormation en rédaction, traduction, communication, langues, documentation technique ou domaine connexe.Expérience en rédaction technique, traduction et gestion documentaire en environnement logiciel, dans un contexte bilingue français anglais.Bonne connaissance de la suite Microsoft Office, particulièrement Word et Excel.Expérience avec des outils de traduction ou de gestion terminologique, un atout.Expérience de travail avec un ERP ou des applications d’affaires, un atout.AtoutsConnaissance d’outils comme Trados Studio, Antidote, SharePoint, Teams, Visio ou autres outils documentaires.Familiarité avec les processus de développement logiciel, d’assurance qualité et de publication documentaire.Seul les candidats retenus seront contactés. Harris souscrit à un programme d’accès à l’égalité en emploi et les candidatures des membres des groupes visés à savoir les femmes, les personnes handicapées, les personnes autochtones et les minorités visibles sont encouragées à soumettre leur candidature. Si vous êtes une personne handicapée, vous pouvez recevoir, sur demande, de l’assistance pour le processus de présélection et de sélection.L'équipe de recrutement de talents de Harris n'a pas recours aux messages texte pour entrer en communication avec les candidats ou solliciter des informations confidentielles. Nous encourageons tous les candidats à postuler sur des postes publiés. Ils seront contactés soit par un gestionnaire de Harris, soit par un membre de l'équipe de recrutement de talents pour un entretien, dès lors que les critères requis sont satisfaits. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

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Content Designer, APS5, Corporate (EA2026/188)

ACCC Remote
Linkedin (Australia)

Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways? Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters? Do you want to be part of a team that supports content design, publishing tasks and projects across ACCC websites and newsletters. Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.What you will do as the Content DesignerYou will work closely with Senior Content Designers (APS6), the Content Design Manager (EL1) and agency stakeholders to deliver content that meets user needs. You will need to communicate effectively, adapt to changing deadlines and priorities, and perform your duties in line with the APS Values, APS Code of Conduct and the ACCC’s mission and goals.As The Content Designer, You Will Edit, proof and write content for website and digital platforms Design and publish content that meets style, accessibility and readability standards, and content design patterns Support the management of a busy inbox and action assigned tasks and requests from line areas Review, draft and publish content to the ACCC websites and newsletters Support senior team members, engage with and influence stakeholders, so that content is accurate and relevant, while being easy to understand Follow established processes and systems, and contribute to an effective and collaborative team About YouIn order to succeed in the role, you will have:This Role In Particular Requires Certain Skills And Experience. Sound writing, editing and proofreading skills. Experience and high-level skills in website and digital publishing, using a complex content management system. Strong attention to detail and ability to consistently follow content design principles and style guides. Solid understanding of WCAG accessibility and readability standards including plain language. Ability to suggest and implement user focused solutions for website and digital content. Excellent interpersonal skills to effectively collaborate with team members and stakeholders. Ability to troubleshoot and edit in HTML, or the ability to learn the skill. Productively and effectively working under pressure, organising and prioritising a demanding workload with competing deadlines. Certain job specific criteria are also highly desirable. A tertiary qualification in communications, professional editing or similar discipline. Knowledge in Drupal CMS and newsletter platforms. Experience dealing with and responding to a high-volume request-based inbox. To find out more about us and the role, please read the Candidate Kit.How To ApplyYou’ll be asked to upload your resume (maximum 3 pages) and respond to these 2 behavioural questions with a maximum of 300 words per question. Tell us about what attracted you to the role, your superpower or strength, and what you hope to build deeper expertise in. Share an experience where your ability to guide and influence an internal stakeholder resulted in a positive content solution or outcome. Salary: APS5 $93,004 - $98,617 (plus 15.4% superannuation) Contact Officer: Nerissa Murphy, 03 9658 6426Applications Close: 11:00pm (AEST), Sunday 20 September 2026 Show more Show less Seniority level Entry level Employment type Other Job function Marketing, Public Relations, and Writing/Editing Industries Government Administration

Posted 2 days, 7 hours ago Apply Now →

Senior UX Writer

EPAM Systems Remote
Linkedin (Switzerland)

We're looking for a Senior UX Writer to join our team in Zürich, Switzerland in a hybrid working mode. In this role, you will help shape the voice and tone of digital products for a leading financial institution, ensuring that every touchpoint is clear, compelling and user-centered. Working closely with designers, product managers, localization specialists and developers, you’ll craft content that simplifies complex user journeys and creates seamless digital experiences. If you’re passionate about UX writing and want to make a real impact in a fast-paced design-focused environment, this role is for you.ResponsibilitiesCollaborate with interaction and service designers, product teams and localization experts to create clear, intuitive and client-focused content Write copy for UI components on web and mobile as well as support and web content Incorporate research insights and client feedback into content strategies Contribute in an agile environment participating in sprints, prototyping and iterative user testing Prepare content for multilingual environments by partnering with localization teams to ensure consistency and cultural appropriateness RequirementsNative English speaker with strong proficiency in German and understanding of multilingual product challenges Proven UX writing experience with a portfolio demonstrating digital product work Experience in financial services or similarly complex industries preferred Solid grasp of UX principles, accessibility and user research practices Strong writing, editing and proofreading skills with a focus on clarity and conciseness Proficient in Figma and FigJam Excellent communication and collaboration skills in cross-functional teams Ability to work independently, handle multiple priorities and adapt in a dynamic environment Bonus: Experience with Conversation Design for chatbots or voice interfaces Nice to haveKnowledge of design systems and localization best practices Prior experience shaping content strategies for large-scale digital transformation projectsWe offer5 weeks of vacationEPAM Employee Stock Purchase Plan (ESPP)Enhanced parental leaveExtended pension planDaily sickness allowance insuranceEmployee assistance programGlobal business travel medical and accident insuranceLearning and development opportunities including in-house training and coaching, professional certifications, and courses Please note that any offers will be subject to appropriate background checks We do not accept CVs from recruiting or staffing agencies For this position, we are able to consider applications from the following:- Swiss nationals- EU/EFTA nationals- Third-country nationals based in Switzerland with an appropriate work permit- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Business Development, Information Technology, and Engineering Industries Software Development and IT Services and IT Consulting

Posted 2 days, 7 hours ago Apply Now →

Specialist Learning & Instructional Design m/f/d

EBS Universität für Wirtschaft und Recht Oestrich-Winkel
Adzuna (DE)

Specialist Learning & Instructional Design m/f/d We are looking for you to enrich EBS. We are a private university committed to educating tomorrow's leaders, those leaders who want to make a difference in the world. Economically, socially and ecologically. We want to help shaping the change in our world for the better. With excellent knowledge transfer and by promoting personal social strengths. Our 2,200 students and further education participants study and conduct research at EBS Business Sch…

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Founding Developer Relations

Nango San Francisco
Adzuna (US)

Nango (YC W23) lets developers build product integrations with AI. It gives agents and applications access to the APIs their users rely on. More than 500 paying customers use Nango today, including ServiceNow, Monday, Replit, Ramp. We are a YC-backed team of 14 from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other leading developer-tool companies. We are hiring a Founding Developer Relations Lead to make Nango known, trusted, and talked about by developers. You will combine t…

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Senior Technical Writer (API)

Concentrix Altama
Adzuna (US)

Title: Technical Writer Location: Hybrid- Dallas, Texas We are seeking a Technical Writer to join our remote team in the USA and help shape clear, accurate, and scalable documentation for emerging technical services. In this role, you will enhance Swagger documentation, create comprehensive API and service documentation, and develop visual artifacts that make complex, multi-system solutions easier to understand. This position plays an important role in supporting migration efforts, partner enab…

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