FunctionProductOur CompanyWe’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.Job descriptionJob TitleSenior Technical WriterJob DescriptionHitachi Vantara is one of the global leaders of data-driven solutions for commercial and industrial enterprises. Within the Technical Publications group, our goal is to provide an information experience that allows our users to quickly and easily learn and use our products. Easy-to-follow user documentation, including contextual help, videos, and digital media, is a big part in our user’s learning, and we’re constantly transforming the way our customers view content by investing in researching content consumer preferences and latest content delivery and digital media technology trends.We’re looking for a highly motivated information developer to work with our Storage Management Software group to create product documentation.Key Responsibilities
Confer with subject matter experts including Software Developers, Product Managers, Support, and Sales to establish technical specifications and use cases to determine subject matter to be developed for publication.
Research, gather, and analyze data from multiple sources (subject matter experts, product managers) to develop content.
Develop information development and publishing strategies aligned with the department standards as well as to meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team.
Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand.
Clarifying terminology and work with software developers for achieve consistencies in the product and documentation.
Participate in product design reviews. Review product design and UI and revise UI messages.
Manage and lead multiple assignments simultaneously, while working independently and with other writers.
Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
Proactively seek solicit feedback from internal and external readers. Analyze and prioritize technical feedback from various audiences and drive necessary changes into documentation or products.
Skills/Qualifications
Bachelors degree in Computer Science or any engineering field.
Superb interpersonal communication skills, particularly where technical information must be conveyed in a clear way.
Strong technical aptitude to learn products by hands-on experience.
Must have excellent writing skills, 15 + years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, release notes.
Proven technical writing and editing skills. Superior command of the English language including rules and usage
Experience with API tools, such as Swagger.
Proficiency in DITA, XML, and Adobe Acrobat is a must.
Proficiency in SDL Tridion Docs or another Component Content Management System (CCMS) is a must.
Strong understanding of topic-based authoring and reusable information architecture is a must.
Experience with agile software development process and tools, such as JIRA and Confluence is a must.
Experience with video creation is a plus.
About usWe’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.Fostering innovation through diverse perspectivesHitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.How we look after youWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.Originally posted on Himalayas
Centene Corporation
•
Macao
Himalayas Tech
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.Position Purpose: Design, implement and maintain training resources. Evaluate, propose, and create training programs supporting customer service, technical process documentation, operational systems, and e-learning development for Corporate Member and Provider Services training.*** The Senior Curriculum Designer position is fully remote. Candidates will be considered nationally. ***Responsibilties:
Design and implement instructional strategies that support learning and performance within functional teams
Lead meetings with stakeholders to understand business requirements, develop learning strategies to meet said requirements and lead development processes
Create and implement learning, virtual simulations and assessments on approved platforms in online environment
Outline and deliver timely training project plans
Oversee maintenance of training resources and support sites
Develop instruments to assess individual change in knowledge, skills and quality results
Conduct reviews of training program objectives assessing the need for modifications to content and structure
Research current industry trends, recommend and incorporate related updates into the standard curriculum
Facilitate training as needed to support operational goals
Education/Experience: Bachelor’s degree in instructional design related field or equivalent experience. 6+ years of corporate or business curriculum design or training development experience. Solid understanding of adult learning principles, instructional design methodologies, and learning technologies. Experience designing online curriculums in adult learning settings. Healthcare industry and project management experience preferred. Articulate Storyline experience. SharePoint; Workday Learning Management and Q-Mindshare experience preferred.Pay Range: $70,100.00 - $126,200.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance ActOriginally posted on Himalayas
EnthuZiastic
•
United States
Himalayas Tech
Category: Education Location:
Conducting research and collaborating with educators, subject experts, policymakers, and other professionals to develop quality curricula and learning resources.
Establishing feasible time frames to achieve the goals and objectives outlined in the curriculum.
Creating stimulating lesson plans and recommending interesting additional resources.
Developing a range of digital resources to optimize classroom learning and ensure ongoing learning outside of formal settings.
Creating supplementary teacher and student guides, as well as resource packs.
Collecting feedback from students, teachers, and clients.
Monitoring student progress and making relevant changes to the curriculum.
Collaborating with other writers, graphic designers, and web designers to create new learning resources.
Setting up tests, exams, and other formal and informal assessments to gauge the effectiveness of the curriculum.
Requirements
Degree in education, or a related discipline.
Master’s degree preferable.
Strong digital and research skills.
Excellent collaboration, and written and verbal communication skills.
Great networking and interpersonal abilities.
Strong planning skills, vision, and creative intelligence.
A passion for education.
Benefits
Opportunity to be a part of a dynamic growth focused tech startup
Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
Fun loving environment and caring team mates and inclusive culture of the company
DetailsOriginally posted on Himalayas
DescriptionNebius Academy (powered by TripleTen) provides assessments and training for tech companies and aspiring professionals worldwide, helping companies & individuals transform their lives through career development and acquiring the new skills needed as a tech professional.Our focus on data science, machine learning, and generative AI helps tech-forward companies level up their employees' skills and drive innovation.We are looking for a Learning Experience Designer to join our B2B Curriculum team and develop technical / AI-focused courses for corporate clients. You will turn client needs and subject-matter expertise into practical, scalable learning experiences and continuously improve them using learner feedback and expert recommendations.This is a full-time remote contract position. After the Online Introductory Call, candidates will be required to complete a test assignment.What you will do
Own the end-to-end development of new B2B courses, from learning needs analysis and high-level design to final course documentation, in collaboration with Product Managers and subject-matter experts.
Build course Skill Trees and map learning outcomes across the course, modules, and individual lessons.
Create educational content, practice exercises, assessments, and learning aids based on materials provided by subject-matter experts.
Prepare clear briefs for designers and video editors, and develop outlines and facilitator materials for workshops, seminars, and other live formats.
Analyze each client’s learning needs, business goals, workflows, tools, operational constraints, and learner profiles together with Product Managers and client stakeholders.
Customize learning activities, case studies, learning paths, curriculum structure, and schedules to reflect authentic client tasks and the needs of different roles.
Continuously improve the learning experience by auditing cognitive load, motivation, difficulty, and alignment with learning outcomes; use learner feedback and expert recommendations to update content and maintain an improvement backlog.
RequirementsMust have:
At least three years of experience as an Instructional Designer, Learning Experience Designer, Learning Content Developer, Program Designer, or in a comparable role.
Proven experience applying modern learning experience design models, methodologies, and frameworks to the development of complex skills.
Experience structuring end-to-end learning experiences, including building Skill Trees and Learning Journey Maps and mapping learning outcomes.
Ability to create different forms of educational content, including long reads, projects, practice tasks, infographics, and other learning aids.
Experience designing and integrating skills and knowledge assessments into a course.
English proficiency at C1 level (strong B2 users with a good fit in other requirements are welcome to apply, too).
Nice to have:
Strong familiarity with popular AI tools (e.g., Claude, Claude Code, Claude Design). Experience creating your own agents or workflows, or some familiarity with coding, is a strong plus.
Experience adapting curricula for B2B clients based on their business goals, workflows, learner profiles, and operational constraints.
What we can offer you
Remote, full-time collaboration.
Performance appraisals twice a year and a bonus system.
Digital office. We use modern digital tools like Miro, Notion, Slack, etc., to keep our teamwork smooth.
Have the freedom to work professionally. We trust your experience and don't believe in micromanaging.
Room to grow. Our product is expanding rapidly, so it's a great chance to join and challenge yourself.
Diverse and close-knit team. We're spread out across the world: Europe, Asia and Latin America.
Originally posted on Himalayas
DecisionPoint Corporation
•
United States
Himalayas Tech
OverviewDecisionPoint seeks a Content Strategist / Information Architect to lead enterprise-level content governance and information architecture for all digital resources supporting a large federal and DoD-aligned mission environment. This role oversees structured content strategy, taxonomy discipline, metadata application, lifecycle management, and ecosystem-wide content cohesion across websites, LMS content, staff applications, and digital tools. The Content Strategist / Information Architect ensures that online resources remain accurate, user-centered, accessible, searchable, and aligned with organizational priorities. This role collaborates closely with UX, content, creative, IT, and program teams to ensure structured content practices and governance frameworks are consistently implemented. This position is fully remote. Duties & ResponsibilitiesThe Content Strategist / Information Architect will: Lead content governance for all online MC&FP resources including websites, LMS content, staff applications, and digital platforms. Develop and maintain content structures, metadata models, taxonomy rules, and controlled vocabularies. Conduct content inventories, audits, and gap analyses to ensure accuracy, consistency, and adherence to governance standards. Oversee content lifecycle management including versioning, supersession, archival, and publishing workflows. Collaborate with UX, design, and content teams to improve navigation, content hierarchy, and information architecture. Ensure all digital content meets Section 508/WCAG accessibility requirements and plain language standards. Partner with technical teams to support CMS structure, template design, and structured content development. Create and maintain enterprise content models, governance guides, and editorial frameworks. Support metadata tagging, SEO optimization, and structured data alignment. Provide guidance to writers, designers, and program stakeholders on content best practices. Develop content governance KPIs and support reporting on content quality and compliance. QualificationsClearance RequirementMust hold an active Secret clearance, supported by a Tier 3 background investigation. Education (Required)Bachelor’s degree in Communications, English, Information Science, Technical Communication, UX Writing, or a related field. Experience (Required)Minimum 7 years of experience in content strategy, information architecture, or digital content governance. Experience developing content models, taxonomies, metadata structures, and structured content systems. Experience conducting content audits, inventories, and governance compliance checks. Experience collaborating with UX, content, design, and technical teams on digital content planning. Technical Knowledge (Required)Strong understanding of information architecture, structured content, metadata, and taxonomy standards. Experience with content management systems and governance workflows. Knowledge of SEO, structured data, and digital findability principles. Understanding of accessibility standards (508/WCAG) and plain language requirements. Technical Knowledge (Preferred)Experience implementing enterprise content governance frameworks. Familiarity with CMS template systems, content modeling tools, or design systems. Experience working in federal or DoD digital environments. SkillsExcellent organizational, analytical, and structured content design skills. Strong communication and collaboration abilities across creative, technical, and program teams. High attention to detail and governance discipline. Strong problem-solving skills with the ability to recommend and implement content improvements. Ability to manage multiple content governance initiatives in a fast-paced environment.Our Equal Employment Opportunity Policy
EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.
Originally posted on Himalayas
Job Requisition ID #26WD101028Position Overview At Autodesk, we do what no other company can: we help our customers design and make anything. The Experience Foundations team at Autodesk plays a critical role in designing the experiences that make that mission a reality, especially in this transformative moment where seamless digital experiences and AI-powered innovation will empower customers and teams to achieve meaningful outcomes faster. Within the Experience Foundations team for AEC (Architecture, Engineering, and Construction), we are seeking a Senior Principal Content Strategist for Forma Design. This team designs the AI-native industry cloud for the AEC lifecycle, enabling teams to make data-driven planning and early-design decisions, connect workflows, and drive collaboration. Reporting to a Senior Manager of Content Strategy, this role will define and advance content strategy that drives clear, coherent, and trusted customer experiences across Forma Design and adjacent platform experiences. You'll work closely with content designers on other products with touchpoints to Forma, along with cross-functional partners, to connect user journeys and support Autodesk's broader platform vision. In addition to shaping user experiences, you will create scalable frameworks, governance models, and strategic approaches. You will also develop new AI-powered processes that help teams deliver high-quality experiences across products and customer touchpoints. This moment requires us to work in new ways: using AI internally to improve how we operate, make decisions, and deliver experiences, while also building trusted AI capabilities that help our customers automate repetitive work, accelerate creativity, and unlock smarter, more connected workflows. To deliver on our vision, we need exceptional strategic leaders who are curious, adaptable and customer-focused to help shape the future of content strategy and experience design at Autodesk. For consideration, you must include both a CV and portfolio with password when applying.ResponsibilitiesDefine and drive content strategy across Forma Design and Autodesk’s connected platform, shaping product direction and customer journeys across in-product experiences, learning, agentic and conversational AI experiences, and other customer touchpoints Partner closely with Product, Design, Engineering, Research, Data Science, and other cross-functional roles to ensure content strategy is integrated early and effectively into product development and informs key product decisions Design learning and onboarding experiences that are intuitive, approachable, personalized, contextual, and aligned with Autodesk's AI-forward product direction Pioneer AI-native content workflows, scaling content output and quality Develop scalable frameworks, governance models, and operating practices that help teams deliver high-quality, consistent experiences across products Proactively identify and lead terminology, naming, and content system efforts that support connected user experiences and long-term platform growth Define success metrics for content quality and use research and cross-functional partnerships to continuously iterate and improve Track trends and developments in content strategy, content design, and AI, leveraging and sharing this knowledge to strengthen content practices across AEC Experience Foundations Scale the impact of content strategy across Forma and AEC by mentoring other strategists, offering strategic guidance to partners, and sharing practices that strengthen content quality and cohesion across teams Minimum Qualifications10+ years of experience in UX writing, content design, content strategy, product design, service design, conversation design, or a related experience design discipline Proven experience delivering high-quality, in-product content design and strategy for complex digital product environments and/or software applications Experience building AI-native workflows and a passion for challenging the status quo Expertise distilling complex and technical subject matter into clear and concise written, visual, or video content Experience defining product direction alongside Product, Design, Engineering, and Research Excellent communication and storytelling skills, with the ability to explain design rationale and influence senior stakeholders Demonstrated commitment to customer-centered design, iteration, and evidence-based decision-making Track record of working effectively in fast-moving, AI-driven environments where product capabilities evolve quickly and content must keep pace Expertise designing in-product onboarding and learning experiences that are engaging, personalized, and contextual, and evolve traditional support models Experience designing AI-powered user experiences Bachelor’s degree in English, Communications, Human-Computer Interaction, Information Design, Journalism, or a related field, or equivalent practical experience Preferred QualificationsExperience in the AEC industry Deep expertise in conversational UX, content design for AI-driven experiences, and designing guidance that helps users navigate complex workflows Passion for applying product design, AI, and content strategy to empower designers, makers, and builders With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. Autodesk is continually ranked a top place to work by Fortune, Forbes, Glassdoor, and others.Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: In-Person Onboarding and Identity VerificationThis role may require in-person onboarding and/or in-person ID verification.Originally posted on Himalayas
Mon Consultant Indépendant
•
Paris
Adzuna (FR)
Department / Service: Learning & Development & Digitalization Reporting to: Digital Learning Management Full-time or 4/5 time arrangement (to be discussed with our client). This role requires a balance between creativity and technical skills to ensure a seamless and engaging learning experience. Collaboration, problem-solving skills, and a strong interest in educational innovations are essential to succeeding in this position. Key Performance Indicators (KPIs) : · Quality of learning content · …
swan.io
•
11ème Arrondissement
Adzuna (FR)
About Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of…
Learning Sandbox
•
Remote
Linkedin (South Africa)
About the roleLearning Sandbox is an education technology consultancy based in Cape Town, South Africa. The heartbeat of our business is producing bespoke digital content while also offering strategic, pedagogical and digital asset research, design and production services. We're looking for an exceptionally skilled, knowledgeable and team-oriented learning designer for online learning in data science and AI.You'll join a multidisciplinary team of high-performance professionals - from subject experts to creatives - who are responsible for developing premium, free-to-use educational content for the digital sphere. You will be part of the team focusing on data science and AI literacy. We're looking for a proactive, forward-thinking individual who can help to unpack and communicate complex technical concepts in simple and accessible ways, keeping learner engagement and motivation front of mind.This role calls for creativity, initiative, collaboration, and independent judgement. We are looking for someone who takes real ownership of the end product, is comfortable using AI tools to accelerate drafting while critically evaluating and refining outputs, and who can synthesise and evaluate feedback from multiple stakeholders across iterative rounds of review. You'll need to balance teamwork with self-directed execution, and bring a genuinely curious, evidence-based approach to how AI and technology can support (not replace) sound learning design judgement.We're looking for someone with a passion for STEM education and inspiring learners around the globe through meaningful educational experiences. Your primary focus will be new content development, particularly in interactive formats and supporting educator resources that help teachers integrate digital materials into the classroom.Attributes we valueHigh agency and initiative: You are proactive and comfortable taking ownership of the overall project outcome, not just your individual contribution, and stepping in to help unblock or move work forward when needed.Sound judgement: You critically evaluate and refine AI-assisted work, and are able to justify your choices through sharing your thought process.High personal standard of work: You review and check your own work critically before it is sent for stakeholder review.Adaptability and resilience: You are comfortable working in a fast-paced, evolving environment and manage feedback constructively rather than defensively. You are comfortable applying your skills and expertise to new tools and scenarios.Collaboration: You are comfortable partnering with stakeholders and contributing constructively as part of a team.Conceptual thinking: You contribute meaningfully to the quality of ideas, not just their execution.Clarity of communication: You are able to clearly articulate your ideas, feedback, and reasoning to others. Excellent attention to detail: You execute accurately and consistently against a brief.Tool-agnostic: You are focused on outcomes rather than any particular software or process.Key responsibilitiesTake ultimate ownership of projects from initial concept through to final, production-ready delivery, proactively managing deadlines, dependencies, and review cycles.Brainstorm, conceptualise, and develop proposals and scripts for interactive learning experiences focused on data literacy and AI.Direct a cross-functional team of subject matter experts, product designers, engineers, multimedia designers, and faculty to deliver cohesive and engaging learning experiences.Design learning experiences grounded in learning science and pedagogical best practices, connecting data literacy and AI concepts to meaningful, real-world challenges.Exercise sound, independent judgement when translating learning objectives into learning experiences, scripted content, and assessments.Responsibly leverage AI-powered tools to support ideation, scripting, and prototyping, while critically evaluating and refining AI-assisted outputs to ensure quality, accuracy, and original instructional thinking.Analyse user feedback and usage data to identify opportunities to improve learning materials, experiences, and design strategies.Collaborate with product design and engineering teams to research, prototype, and evaluate new approaches and content formats for data science learning.Stay current with emerging developments in learning design, learning science, data science, and AI, contributing to an internal community of practice.Requirements: What you'll bringPost-secondary education in data science, analytics, statistics, engineering, or science with 3 or more years of work or teaching experience in relevant fields.4–5 years of learning design or instructional design experience.Demonstrated ability to critically evaluate AI-generated content, including verifying claims and applying original pedagogical judgement rather than accepting output at face value.Comfort with emerging technologies and a genuine interest in how they reshape content development workflows.Strong problem-solving and people skills.Excellent written and verbal communication skills, with the ability to explain complex concepts in a clear and engaging manner suitable for the target audience.Ability to work well independently as well as collaboratively, with good organisation, time-management skills, and a track record of meeting deadlines without compromising on quality.Willingness to work remotely, very important.MUST BE ELIGIBLE FOR WORK IN SOUTH AFRICA.Good to haveExperience using generative AI capabilities for content development.Experience working with product managers and engineers, especially on learning products.Formal education in learning science, learning design, or teaching.Knowledge of the US education system with a focus on high school.Familiarity with relevant curriculum standards and frameworks, including those for data science and AI (e.g., DS4E and aiEDU).Experience creating content for online learning environments.Experience aligning content to established education standards.We are committed to creating an inclusive workplace, where individual differences are respected, appreciated and supported. The next step is for shortlisted candidates to complete a skills assessment. If you do not hear from us within 3 weeks, please consider your application unsuccessful. Disclaimer: Learning Sandbox (PTY) Ltd. only accepts applications that have been completed and submitted via BambooHR. We do not accept any third party applications or applications that have been submitted via email.
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Wikimedia Foundation
•
Remote
Linkedin (South Africa)
Direct message the job poster from Wikimedia Foundation
Lisa H.
Lisa H.
Recruiting @ Wikimedia Foundation | Recruiting Operations & Systems Expertise
The Wikimedia Foundation is seeking a Lead Learning Experience Designer to create innovative, engaging, and accessible learning experiences that strengthen the capacity of volunteers and communities across the Wikimedia movement. You'll help contributors develop the confidence, skills, and knowledge they need to participate effectively, navigate Wikimedia’s communities and practices, and grow as contributors.In this role, you'll partner with Foundation teams, affiliates, researchers, subject matter experts, and volunteers to understand learner needs, identify barriers to participation, and develop learning experiences that support contributors at different stages of their journey.This role goes beyond traditional instructional design. You’ll think like a learning product designer, finding the right approach for each challenge, whether that means creating an online course on Wikimedia’s learning management system (LMS), WikiLearn, producing multimedia content, experimenting with emerging technologies, or embedding learning into existing experiences and workflows. You will do all this while ensuring the experiences you create are culturally responsive, accessible, and relevant to a global audience. This role is intended for an experienced individual who is comfortable operating with a high degree of autonomy and making decisions in complex, evolving environments.Success in this role means being a curious, resourceful problem solver who understands how people learn, grow, and participate. You can think big about how learning can strengthen the Wikimedia movement, while also rolling up your sleeves to build, experiment, and iterate on solutions that make a meaningful difference.ResponsibilitiesDesign and develop innovative digital learning experiences, capacity-strengthening resources, and performance support solutions for contributors across the Wikimedia movement.Partner with product teams, community groups, researchers, and subject matter experts to identify learning needs, contributor challenges, and opportunities to strengthen participation.Determine the right learning approach for each opportunity, whether that be a self-paced course, video, interactive experience, AI-enabled support, workshop, or embedded guidance.Develop learning experiences that support contributors in understanding new tools, workflows, policies, governance processes, and community practices across Wikimedia projects.Rapidly prototype, test and iterate on learning experiences, using modern authoring tools, multimedia, and AI tools.Apply learning science, user-centered design, and learning experience design methodologies to create engaging, effective, and inclusive solutions.Evaluate learning effectiveness using learner feedback, participation data, and other qualitative and quantitative insights, continuously improving content based on evidence and community feedback.Contribute to the ongoing evolution of the Foundation's learning strategy by staying current with learning technology, online learning, AI, and digital engagement, identifying opportunities to expand and strengthen learning offerings across the movement.Ensure learning resources reflect Wikimedia's values of openness, collaboration, equity, and knowledge sharing.QualificationsRequiredExperience designing and developing digital learning experiences for diverse, global audiences.Demonstrated experience creating engaging e-learning, instructor-led, virtual, or blended learning solutions.Experience using a learning management system (LMS) to develop, organize, and publish learning content.Demonstrated ability to diagnose capability gaps, identify the right interventions, and rapidly design, build and improve learning experiences.Excellent written communication and content development skills, with the ability to simplify complex concepts for diverse audiences.Experience collaborating with cross-functional stakeholders and subject matter experts.Commitment to accessibility, inclusive design, and culturally responsive learning practices.PreferredExperience working with volunteer communities, open knowledge initiatives, nonprofits, or international organizations.Experience designing learning for multilingual audiences and collaborating across cultures and time zones.Experience creating learning in modern digital environments using tools such as Rise, Storyline, Camtasia, Adobe Creative Suite, Figma, video editing tools, AI content generation platforms, or similar technologies.Experience partnering with product teams or using product design approaches, such as user research, experimentation, prototyping and iteration.Knowledge of experimentation methods, A/B testing, learning analytics, product analytics, and continuous improvement practices.Familiarity with Wikimedia projects, the Wikimedia movement, or open-source communities.You'll Thrive in This Role If You...Think like a designer and builder, comfortable moving from identifying challenges to creating, testing and improving solutions.Are curious about how people learn, what motivates participation, and how to leverage modern methods and technology to create memorable learning experiences.Are energized by ambiguity and enjoy figuring out what needs to be built rather than waiting for a predefined assignment.Excel at collaborating with people from different backgrounds, languages, and areas of expertise.Balance creativity with evidence and structure, using data, research, and feedback to guide decisions.Care deeply about accessibility, inclusion, and creating learning that supports equitable participation.Are inspired by Wikimedia's mission to make knowledge freely available to everyone.About the Wikimedia FoundationThe Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$117,437 to US$177,624 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.*Please note that we are currently able to hire in the following:US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)For US-based applicants: this position is part of the Communication Workers of America bargaining unit.Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)We periodically review this list to streamline to ensure alignment with our hiring requirements.All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.More informationU.S. Benefits & PerksApplicant Privacy PolicyWikimedia FoundationWhat does the Wikimedia Foundation do?What makes Wikipedia different from social media platforms?Our ProjectsOur Tech StackNews from across the Wikimedia movementWikimedia BlogWikimedia 2030
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Seniority level
Not Applicable
Employment type
Full-time
Industries
Software Development
ResponsibilitiesThe Quality & Training Specialist (QTS) department ensures that safety policies are enforced accurately and consistently at scale. The Q&T Market Lead acts as the strategic bridge between high-level policy and boots-on-the-ground execution. While Specialists focus on quality assurance, the Lead focuses on systemic scalability, proactive operational risk identification and mitigation, and team excellence.- This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.What will I be doing?- Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).- Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous process optimization.- Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM). Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.- Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams. Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.- Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy. Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.- Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks. Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.- Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied. This is estimated to take up around 20% of total monthly output deliverables.QualificationsMinimum Qualification1. Quality Assurance Experience: Proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment.2. Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation. High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment.3. Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases.4. Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.5. Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality.6. Fluency in SSA is required for interacting with local content and stakeholders in the SSA market, plus fluency in English as the primary working language.7. For internal candidates, the current job level must be G3 or abovePreferred Qualifications: 1. Candidates with department Live and Monetization policy knowledge will be preferredTrust & SafetyContent that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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Seniority level
Entry level
Employment type
Full-time
Industries
Technology, Information and Internet
A.P. Moller - Maersk
•
Remote
Linkedin (Brazil)
Estamos construindo nosso banco de talentos exclusivo para pessoas com deficiência (PcD) para Jaboatão dos Guararapes interessadas em futuras oportunidades na área de Documentação Marítima.Buscamos profissionais com interesse em atuar com documentação, processos logísticos e regulamentações do setor marítimo, contribuindo para a eficiência e a conformidade das operações.Principais responsabilidadesRealizar a manifestação de embarques no sistema Mercante, envolvendo operações de cabotagem, importação, exportação e transbordo, incluindo contêineres cheios e vazios.Solicitar retificações, correções e ajustes em documentos emitidos por autoridades brasileiras.Prestar suporte às demandas de terminais portuários, clientes, agentes de carga e autoridades brasileiras.Contribuir para a conformidade documental, considerando as regras fiscais e os fluxos logísticos de ponta a ponta.Requisitos e qualificaçõesEnsino superior cursando em Administração, Economia, Logística, Relações Internacionais, Comércio Exterior ou áreas correlatas.Conhecimento desejável em sistemas governamentais, como Mercante, Porto Sem Papel e Siscarga.Inglês intermediário.Conhecimento intermediário do Pacote Office.Boa comunicação, capacidade de resolução de problemas, adaptabilidade e facilidade de aprendizado.Faça parte do nosso banco de talentos!Se você é uma pessoa com deficiência e deseja desenvolver sua carreira no setor marítimo, cadastre seu perfil para futuras oportunidades. Buscamos promover um ambiente inclusivo, com respeito à diversidade e valorização de cada profissional.Entraremos em contato quando surgir uma oportunidade compatível com seu perfil e seus objetivos profissionais.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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Seniority level
Not Applicable
Employment type
Full-time
Industries
Transportation, Logistics, Supply Chain and Storage
Job Title: Documentation SpecialistJob DescriptionWe are seeking a motivated and detail-oriented Documentation Specialist to manage day-to-day engineering documentation for investigational heart valve programs. In this on-site role, you ensure that technical documents, design records, and quality system documentation are accurately created, maintained, reviewed, and controlled in alignment with regulatory and quality requirements. Working closely with Engineering, Quality, Regulatory, and Operations teams, you play a critical role in maintaining document integrity, supporting product development activities, and ensuring inspection readiness.ResponsibilitiesCreate, revise, route, and maintain engineering documents within the document control system.Manage document change requests, including Engineering Change Orders (ECOs) and Engineering Change Notices (ECNs).Ensure Design History Files (DHF), Device Master Records (DMR), and technical documentation remain current, accurate, and complete.Review documentation for completeness, consistency, and compliance with internal procedures and quality standards.Coordinate document approvals and ensure timely processing of revisions and updates.Support engineers with the preparation, formatting, and organization of technical reports, protocols, work instructions, and specifications.Organize and maintain product development records throughout the full design lifecycle.Ensure traceability between design requirements, verification activities, and associated documentation.Assist with maintaining records related to testing, validation, and product development activities.Prepare documentation packages for design reviews and key project milestones.Adhere to company standard operating procedures (SOPs), FDA Quality System Regulations, ISO requirements, and document control procedures.Support internal audits, regulatory inspections, and quality system reviews by maintaining inspection-ready documentation.Identify documentation gaps, discrepancies, and compliance risks and escalate issues as appropriate.Participate in continuous improvement initiatives to enhance document management processes and tools.Partner closely with Engineering, Quality, Regulatory Affairs, Manufacturing, and Clinical teams to support documentation needs.Coordinate document review and approval workflows across departments to ensure efficient and compliant processes.Communicate document status, revision progress, and outstanding actions to stakeholders in a clear and timely manner.Schedule documentation review meetings and maintain associated records, minutes, and action items.Support training efforts related to document control and engineering documentation procedures for cross-functional teams.Essential Skills35 years of experience in document control, engineering documentation, quality systems, or regulated manufacturing environments.Experience working within FDA-regulated medical device, pharmaceutical, or other highly regulated industries.Knowledge of Design Control requirements, Design History Files (DHF), and document control processes.Hands-on experience with electronic document management systems (EDMS, PLM, Agile, Windchill, Arena, or similar platforms).Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.Strong attention to detail with the ability to consistently produce accurate, complete, and compliant documentation.Excellent organizational skills with the ability to manage multiple document workflows and priorities simultaneously.Quality-focused mindset with an understanding of traceability, compliance, and record integrity.Effective communication skills for collaborating with both technical and non-technical stakeholders.Proactive problem-solving skills to identify process improvements and resolve documentation issues.Team-oriented approach and ability to thrive in a collaborative engineering and product development environment.Additional Skills & QualificationsExperience supporting medical device design assurance, risk management, design validation, and validation activities through documentation.Experience in quality engineering, new product development, or process development environments.Familiarity with mechanical engineering concepts and terminology to support technical documentation.Demonstrated ability to work effectively in a small, culture-oriented team with a focus on innovation.Comfort working in highly regulated environments with frequent audits and inspections.Ability to contribute to continuous improvement initiatives related to documentation and quality systems.Work EnvironmentThis position is based on-site in Maple Grove, MN, working closely with Engineering, Quality, Regulatory, Manufacturing, and Clinical teams in a collaborative, small, culture-oriented environment. You will use electronic document management systems (such as EDMS or PLM tools) and the Microsoft Office Suite on a daily basis to manage and maintain engineering and quality documentation. The work is performed in a professional office and engineering setting that supports investigational heart valve product development, with regular cross-functional interaction and a strong emphasis on innovation, compliance, and inspection readiness.Job Type & LocationThis is a Permanent position based out of Maple Grove, MN.Pay And BenefitsThe pay range for this position is $85000.00 - $120000.00/yr.Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Excellent Company Benefits And Paid Time Off.Job Type & LocationThis is a Permanent position based out of Maple Grove, MN.Application DeadlineThis position is anticipated to close on Oct 30, 2026.Workplace TypeThis is a fully onsite position in Maple Grove,MN.About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Business Consulting and Services
Infotec Dale Carnegie
•
Remote
Linkedin (USA)
Good Faith Pay Range: In accordance with Virginia law, the good-faith pay range for this position is $70,000-$80,000 per year. Actual compensation will be determined based on the candidate's qualifications, education, experience, skills, and other legitimate business factors. Technical Training SpecialistThe Technical Training Specialist delivers high-quality, instructor-led technical training that helps learners build practical, job-ready skills they can apply immediately. This role is responsible for preparing and facilitating technical courses, validating lab environments, supporting learner success, maintaining technical subject matter expertise, and partnering within the Learning & Technology team to continuously improve course quality and delivery.At SkillOps, technical training is part of our broader mission to build capability, develop leaders, and prepare organizations for what’s next. The Technical Training Specialist delivers precision-built capability experiences, with a focus on learning that changes what people can do—not just what they know.Our instructors are more than presenters—they are trusted technical advisors who create engaging, hands-on learning experiences that build confidence, develop real-world capability, and help individuals and organizations succeed. Every class should leave learners able to immediately apply what they've learned in the workplace.Primary Areas Of InstructionCompTIA certification courses (A+, Network+, Security+, SecurityX, Linux+, CySA+, Cloud+) Microsoft Power Platforms Microsoft Sharepoint, Project and other Microsoft Technologies Other technologies as assigned Essential ResponsibilitiesDeliver instructor-led technical training in classroom, virtual, and hybrid environments. Translate complex technical concepts into practical, learner-friendly instruction. Prepare and validate labs, software, equipment, and learning environments before delivery. Troubleshoot classroom, learner, software, lab, and technical issues during live instruction. Demonstrate real-world use cases, best practices, and practical application of technologies taught. Answer advanced learner questions beyond the published curriculum when appropriate. Maintain technical expertise, certifications, and instructional readiness. Review certification exam changes and recommend curriculum updates. Support learners during class through coaching and technical guidance. Monitor learner engagement, comprehension, lab completion, and feedback. Document delivery observations, recurring learner questions, and recommended improvements. Participate in course pilots, lab testing, and facilitator readiness activities. Partner with Learning & Technology to improve curriculum, labs, assessments, and delivery methods. Represent SkillOps professionally while building trust with learners and client stakeholders. Utilize AI-enabled tools where appropriate to improve instructional preparation and learner engagement. Travel to client locations as required for onsite training delivery Success in this RoleDeliver engaging, high-quality learning experiences. Maintain excellent learner satisfaction scores. Support strong certification exam outcomes. Ensure reliable lab environments with minimal disruption. Continuously improve course materials and instructional quality. Maintain current certifications and technical expertise. Required Qualifications3+ years delivering instructor-led technical training or comparable technical education. Expertise in one or more Microsoft technologies, CompTIA certification domains, or enterprise software platforms. AI Experience: Demonstrated experience using and teaching artificial intelligence (AI) tools and technologies, including generative AI platforms such as ChatGPT, Microsoft Copilot, Google Gemini, or Claude, ability to incorporate AI tools into technical training, productivity workflows, and hands-on learning activities.Strong technical troubleshooting skills in live learning environments. Excellent presentation, facilitation, and communication skills. Ability to simplify complex technical concepts for learners with varying experience levels. Experience working with virtual labs, cloud-based learning environments, or hands-on technical labs. Strong organizational skills and attention to detail. Ability to work independently while collaborating across departments. Willingness to travel to client sites as required Preferred QualificationsCurrent CompTIA certifications (A+, Network+, Security+, or equivalent). Microsoft Certified Trainer (MCT). Experience teaching adult learners and certification preparation courses. Experience developing or improving technical curriculum. Experience with Learning Management Systems (LMS). Knowledge of Microsoft 365, Azure, and enterprise productivity platforms. Why Join SkillOps?At SkillOps, we believe great instructors do more than deliver content—they help people transform the way they work. Our mission is to build capability that drives real organizational impact, equipping individuals and teams with the technical, leadership, and AI skills they need to succeed in a rapidly changing world.If you're passionate about technology, enjoy helping others succeed, and want to be part of a team that is redefining workforce development, we'd love to meet you.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Professional Training and Coaching
Northrop Grumman
•
Remote
Linkedin (USA)
RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Space Systems has an exciting career opportunity in Huntsville, Alabama for a Technical Writer – Level 2 to join our team of qualified, diverse individuals, supporting the Ground-based Midcourse Defense (GMD) Weapon Systems (GWS) program. This position is located in Huntsville, AL.Job ResponsibilitiesResponsibilities are in more than one of the following information systems and/or related areas: personal computer applications use and training, data control and scheduling coordination, systems administration, data security administration, and associated fields. This job incorporates those responsibilities by using data gathering technology and software and then transforming that data into charts, reports and information that drives critical decision making, information sharing and production improvements, this will put you right in the middle of allowing Production, Technical teams and Sr. leadership to all work more effectively and efficiently.Other ResponsibilitiesFrequent collaboration with internal company personnel. Represents organization on specific projects and tracking metrics. May make presentations to small groups.Develops solutions to a variety of problems of moderate scope and complexity.Works under only very general supervision. Work is reviewed for soundness of judgement and overall adequacy and accuracy.Edit documents to ensure compliance with style, design, layout, specification, and grammar and spelling requirements.Attend technical meetings, as requested, to capture discussion in minutes or other documentation.Support Program Operations tasking, as assigned.Basic Qualifications(Level 2) Bachelor’s Degree and a minimum of years of applicable experience; a Master’s degree with 2 years applicable experience or 6 years of experience may be considered in lieu of a Bachelor’s degree.(Level 3) Bachelor’s Degree and a minimum of years of applicable experience; a Master’s degree with 5 years applicable experience or 9 years of experience may be considered in lieu of a Bachelor’s degree.Active DOD Security Clearance.Must have MIL STD 40051 experience.Experience with XML, Arbor text and/or SGML.Possess the skill and ability to perform complex tasks with minimal supervision.Experience with understanding complex engineering drawings, specifications, and system description documents.Experience with facilitating/supporting review boards.Effective time management skills and ability to multi-task. Experience with creating, editing, and revising moderately complex technical documents, such as: Operating manuals, user guides, checklists, training materials, installation guides, and functional specifications.Experience proofreading and ensure compliance with program-specific or DoD documentation standards and formatting requirements.Preferred QualificationsAbility to stand up a Release Library and experience verifying that changes identified during board reviews are incorporated into documents and the Release Library.Possess an understanding of and ability to apply military technical order principles, concepts practices, and standards.Have existing knowledge of military aircraft technical order editing/writing processes.Familiarity with technical manuals and standards specific to Integrated Product Support(IPS) or other logistics documentation (e.g., Maintenance Work Instructions, Technical Orders).S1000D or other Structured Document specifications.Capable of producing clear, concise, and well-organized documentation while adhering to approved style guides and quality control processes.This requisition is eligible for ERAP in accordance with the Space ERAP criteria - Space Employee Referral Award Program (ERAP)#HSVSpacehttps://jobs.northropgrumman.com/careers?query=HSVSpace#SPEnhancedERAPPrimary Level Salary Range: $65,800.00 - $98,800.00Secondary Level Salary Range: $81,800.00 - $122,600.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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Seniority level
Associate
Employment type
Full-time
Industries
Defense and Space Manufacturing
AIP SERVICES GmbH
•
Remote
Linkedin (Germany)
Direct message the job poster from AIP SERVICES GmbH
André Schmidt-Heß
André Schmidt-Heß
Senior Manager Operations, HR & Business Development | Aufbau & Ramp-up: Geschäftsbereiche, Workforce, Key Accounts | 20+ Jahre Aviation, Defence &…
Head of Airworthiness, Configuration Management and Technical Publications (all genders) Permanent, full-time | Bavaria, Germany | Direct placementOn behalf of our client, an aerospace company holding an EASA Part 21J Design Organisation Approval, we are looking for an experienced leader in airworthiness and certification. This is a direct placement: you will be employed permanently by our client. AIP SERVICES accompanies you through the entire process and supports your move to Bavaria with relocation assistance.Your role You take responsibility for three functions: Airworthiness, Configuration Management and Technical Publications. As future EASA Form 4 holder, you ensure that the Design Organisation meets its Part 21 obligations. You are the main contact for the certification authorities and part of the Design Organisation leadership team.Your tasksManage the Airworthiness office and the use of DOA privilegesFurther develop DOA procedures, handbooks and compliance processesLead Configuration Management, including baselines and change controlLead Technical Publications, including manuals and continued airworthiness documentationRepresent the company towards EASA and other authoritiesPlan and steer certification and validation activities through to approvalAdvise engineering, quality, programme and executive management on airworthiness topicsSupport continued airworthiness: service bulletins, occurrence investigations and regulatory actionsBuild the team, competences and working methods of the departmentYour profileEngineering degree in aeronautics, mechanical engineering, materials or a comparable fieldMore than 15 years of experience in aircraft development and in-service supportSeveral years of experience in type investigationEligibility for, or previous approval as, EASA Form 4 holder or equivalentExperience in at least one aircraft development programmeSound knowledge of EASA Part 21, applicable certification specifications and operational suitability dataLeadership experience and the ability to handle several priorities in parallelExcellent English; German is an advantageWhat you can expectPermanent employment directly with our clientA leadership position with real influence on certification and the product life cycleRelocation support for your move to BavariaLife in Bavaria: lakes and mountains close by, good connections to international airportsConfidential handling of your application, first conversations in English or GermanInterested?Apply directly via LinkedIn or send your CV and relevant documents to karriere@aip-services.de.Please provide a detailed CV: for each position, describe your responsibilities, the programmes or aircraft types you worked on, your role in certification activities and the scope of any approvals or delegations you held. A short list of keywords does not allow us to assess your experience properly.All applications are treated confidentially. Interviews can be held in English or German.AIP SERVICES GmbH | Personnel services for aerospace, aviation and defence
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Seniority level
Director
Employment type
Full-time
Industries
Aviation and Aerospace Component Manufacturing
<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p>
<p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p>
<p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p>
<p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p>
<p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>We're looking for a technical writer to join our Tech Writing team — someone who thinks in systems as naturally as they think in sentences. At Braze, documentation is infrastructure: a connected, structured body of knowledge that both developers and machines read from, not a collection of individual pages. You'll spend as much time shaping how that knowledge is organized and generated as you will writing it.</p>
<p>Our documentation practice is already well established, with a mature style guide, writers who own specific product domains, and a workflow where AI-assisted drafting sits alongside traditional technical writing. Your job is to push it forward on two fronts. The first is architectural: defining the metadata, taxonomy, and context our tooling relies on to produce useful first drafts. The second is editorial: becoming a genuine expert on Braze's platform and bringing the kind of scrutiny that turns a plausible draft into documentation our customers can actually trust — accurate, well-structured, and consistent in voice with every other Braze experience.</p>
<p><strong>WHAT YOU’LL DO</strong></p>
<ul>
<li>Define and maintain the metadata (YAML front matter), taxonomy, and contextual guidelines that our AI-assisted drafting workflows depend on</li>
<li>Review and verify machine-generated prose and code samples line by line, checking technical accuracy, edge-case behavior, and voice before anything ships</li>
<li>Write and revise API references, integration guides, and conceptual documentation in our docs-as-code environment, owning feature updates end to end</li>
<li>Become an expert on the Braze platform, distilling complex functionality into approachable, user-centric language</li>
<li>Help oversee and maintain the documentation GitHub repository</li>
<li>Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and Implementation teams to pin down how the platform actually behaves and to validate real customer integration paths</li>
<li>Organize content so it serves a developer mid-integration and a system retrieving context — the same structure has to work for both</li>
<li>Ensure documentation applies voice, style, and branding consistent with other client experiences</li>
<li>Keep improving our documentation and client education experience through feedback-gathering, research, experimentation, and data-driven decisions</li>
<li>Promote and foster knowledge exchange across teams</li>
</ul>
<p><strong>WHO YOU ARE</strong></p>
<ul>
<li>3+ years writing documentation for genuinely technical audiences — APIs, SDKs, or developer platforms — with writing samples that show both range and precision</li>
<li>Fluent in information architecture and knowledge management</li>
<li>A rigorous editor with a sharp instinct for the draft that reads well but says something subtly wrong</li>
<li>Comfortable with Git, Markdown, YAML, and docs-as-code workflows</li>
<li>An active, practical user of LLMs and AI tooling in your own work — you've figured out where they help and where they don't</li>
<li>Able to explain technical concepts to engineers and to non-technical readers, and to know which one you're writing for</li>
<li>Curious by default: you want to understand why something works the way it does before you document it, and you'll say so when a plan doesn't hold up</li>
<li>Steady across many stakeholders and comfortable when priorities shift</li>
<li>Excellent interpersonal skills, a user-centric team-player attitude, and confidence presenting your work and your reasoning</li>
<li>A relentless advocate for the user experience</li>
</ul>
<p>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $73,000 and $109,000/year with an expected On Target Earnings (<span data-highlighted="true" data-vc="highlighted-text">OTE</span>) between $81,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.</p><div class="content-conclusion"><p><strong>WHAT WE OFFER</strong></p>
<p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.</em></p>
<p>From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p>
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
<p><strong>ABOUT BRAZE</strong></p>
<p>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.</p>
<p>The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.</p>
<p>Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.</p>
<p>The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.</p>
<p><strong>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p>
<p>At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p>
<p>Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.</p>
<p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you</p>
<p><strong>OUR AI-POWERED BRAZE RECRUITMENT PROCESS</strong></p>
<p>At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.</p>
<p>This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.</p>
<p>Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:</p>
<ul>
<li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li>
<li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>.&nbsp;</li>
</ul>
<p>Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.</p>
<p><strong>Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)</strong></p>
<p>Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.&nbsp;</p>
<p>To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.</p>
<p><em>Please see our</em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.<br></em></p></div>
Singapore Company: Singtel Group Build AI. Unlock BIG Possibilities with Singtel. Singtel’s Artificial Intelligence & Data Analytics team, AIDA, is growing its team of AI, data and cybersecurity and technology professionals. We are inviting experienced AI Knowledge Engineer for current and upcoming opportunities. How You will Make An Impact Responsible for building, integrating, and operating AI knowledge system components, including knowledge graphs, structured knowl… J-18808-Ljbffr
About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.This is your invitation.Bring your ideas, your grit, and your care for people.Join us and shape the future of care.The OpportunityThe Senior Technical Writer owns documentation for one or more product areas of the Fullscript platform, and partners on the content strategy behind how the Support Center as a whole is structured. It has grown alongside a platform that evolves quickly. Expect a mix of mature documentation to maintain and refine, and newer product surfaces where you decide what should exist at all.This role reports to the Manager, Support Documentation, and is a primary partner on content strategy. You are comfortable deciding how content is structured so people can find it, where the line falls between self-service and a conversation with a support agent, which numbers the work should move, and what to stop doing. The work stays hands-on. You will keep writing and editing documentation alongside the structural work.The Support Center is the source of truth for platform knowledge, whether the reader is a practitioner, a patient, or one of our own support agents. An error in it reaches every audience at once, and content has to hold up for someone scanning a page as much as for a system pulling a single answer out of it.What you'll doDocumentation ownershipOwn the content lifecycle for your product areas, from planning and drafting through maintenance and retirement, across every audience those areas touch. Document complex platform behavior, including integrations, identity and permissions, and net-new features with no existing content model to build on. Answer the question the reader arrived with, and where it genuinely helps, surface the adjacent capability they did not know existed. Use AI-assisted authoring to draft, summarize, and audit, then validate the output against the product before it publishes. Information architecture and content strategyPartner with the Manager, Support Documentation, to design and evolve the information architecture of the Support Center: taxonomy, content types, navigation, and the metadata schema underneath them. Identify when a new feature makes existing documentation inconsistent or redundant, and lead the consolidation rather than layering new content on top. Monitor documentation effectiveness through self-service resolution, search performance, feature adoption, and support contact volume on documented topics, and prioritize work based on what those show. Produce AI-ready content: topics that still make sense when a system pulls one out on its own, consistent semantic markup, and metadata complete enough to route a question to the right answer. Use insights on where AI-assisted support returns wrong answers to prioritize the content fixes that follow, and negotiate that work against everything else in the queue. Release scoping and cross-functional collaborationGather and validate technical information ahead of a release, partnering with Product Management, Product Marketing, Engineering, and whichever subject matter experts (SMEs) own the detail, and translate what you learn into documentation. Work with support managers and frontline agents to find where customers get stuck, and use what they see to decide what gets documented and at what depth. Flag for Product when a pattern points at the product rather than the content. Produce an impact assessment for each release: which existing content becomes inaccurate, which audiences are affected, and who owns each open question. Identify what readers will need that the product specification does not address, and pursue those questions to an answer rather than documenting around the gap. Scope and size the releases nobody else can take yet, flag what will not fit early enough for someone to make a call, and grow the team's scoping until writers handle their own domains unaided. Standards, quality, and governanceModel and enforce the style guide, editorial policy, and content quality standard, and keep them current as the platform changes. Maintain consistent terminology across the Support Center: a controlled vocabulary of approved terms, the variants to avoid, and definitions SMEs have signed off on. Improve content operations: templates and content types, SME review and approval workflows, and a review cadence driven by risk, usage, and feedback rather than by article age. Govern the entire Support Center, including content the team does not author: taxonomy and metadata consistency, deduplication, and a defined path from published to deprecated to archived with redirects in place. Peer review and mentorship Provide peer review and mentorship on craft, and be the editorial resource other writers come to. Bring other writers into release scoping and walk them through how you got to the impact assessment. What You Bring To The Table5+ years writing technical or support documentation for SaaS platforms or complex software environments. Direct experience changing the structure of a documentation set, knowledge base, or help center, not only working within one. Strong writing skills, with the ability to turn complex technical behavior into accurate, scannable documentation, and to write the same information at the right depth for a practitioner, a patient, or a support agent. Comfortable working from incomplete information. You can define the documentation plan for a release that is still taking shape instead of waiting for a finished brief. Experience with content modeling and single-sourcing, so a fact lives in one place rather than being maintained across a dozen articles. Proficiency in a modern content management system, including its structured fields and metadata rather than only its authoring view. Comfort with AI-assisted authoring, and an interest in why a well-written article can still produce a wrong answer. Bonus if you have Healthcare, clinical, or other regulated software documentation experienceExperience with knowledge management practices where support agents contribute and improve content as they resolve cases. Experience improving how content gets found, through on-site search relevance, query analysis, or external ranking. Documenting integrations across a partner ecosystem, where behavior differs from one integration to the next. Experience with a component content management system (CCMS) such as Paligo, Heretto, or IXIASOFT, or with structured authoring in DITA. Taxonomy or ontology work, including knowledge graphs and the entity relationships underneath them. Prior work grounding a knowledge base for retrieval-augmented generation (RAG) or an AI support assistant, including how you measured whether the answers came back right. Prompt design, or a working view of where AI-generated drafts reliably fall short. What We Can Offer YouRemote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role. Flexible PTO and competitive pay, because work-life balance matters RRSP/401k match and competitive compensation packages to invest in your future Premium benefits package with customizable coverage, paramedical services, and an HSA. Fullscript discounts to save on high-quality wellness products Continuous learning opportunities to grow your skills and careerCompensation RangeThe salary range for this role is between $75,000 and $90,000 (CAD). Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only. The range shown reflects base salary only. Additional incentives, perks, and benefits may be available as part of Fullscript’s total rewards package.Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.Why FullscriptGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.What To Know Before You ApplyWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.Learn Morewww.fullscript.com@fullscriptHQ on instagram@fullscript on YouTubeFullScript on LinkedInWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Seniority level
Not Applicable
Employment type
Full-time
Industries
Health and Human Services
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Technical Writer Type: Contract Compensation: $80–$85/hour Location: Remote Commitment: 5 hours/day Role Responsibilities Review paired AI-generated developer-facing writing against a client's task brief and writing guide. Evaluate CLI help te…