API Documentation & Developer Writer Jobs

Title: Technical Writer & Editor III Description: Solutions³ LLC is supporting our prime contractor and their U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. Solutions³ LLC is se…

Job Description – Technical Writer Position Title : Technical Writer Department : Business Solution Group Reports To : BSG Head Location : Onsite (Mumbai) Employment Type : Full-time Role Summary We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer suppo…

Questa posizione è in TechnoGym Il processo di selezione sarà interamente gestito TechnoGym. Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been sele…

<div class="content-intro"><p><strong>Who we are </strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><span style="color: rgb(255, 255, 255);">.</span></p> <p><strong>Hiring and how we work</strong></p> <p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! </p> <p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. <br><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Senior Learning Experience Designer.</p> <p><strong>About the job</strong></p> <p>This position is needed within our Learning Experience Design team which is the engine that helps our GTM organization achieve their revenue goals. We are seeking an innovative Senior Learning Experience Designer to revolutionize how our global sales team learns, adapts, and executes. In this role, you will bridge instructional design, sales effectiveness, strategic priorities, and cutting-edge artificial intelligence. You won't just create training modules—you will design high-impact, AI-enhanced learning journeys, a range of modalities to match the sellers’ needs, interactive simulations, and performance support tools that shorten ramp times and drive revenue.<br>The ideal candidate is an agile instructional designer who actively tests, adopts, and masters modern AI design tools (generative text, AI video, code blocks, voice synthesis, automated assessments, and interactive simulation builders) to multiply design output quality and speed.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li> Leverage AI authoring tools, large language models (LLMs), and prompt engineering to rapidly draft, iterate, and refine learning materials, roleplay scenarios, pitch guides, and sessions.</li> <li>Build AI-driven roleplay simulations (e.g. objection-handling exercises, discovery calls, uncovering use case exercise, etc.)  where sales reps can practice realistic customer conversations with generative AI personas.</li> <li>Develop content into enablement that is driven by adult learning theory; enablement modalities are selected based on what best supports the seller. </li> <li>Collaborate with Sales Leadership, Product Marketing, and Revenue Operations to map learning pathways directly to seller competencies, product launches, and strategic sales methodologies </li> <li>Design just-in-time performance support assets (FAQs, Playbooks) integrated directly into seller workflows (CRM, Slack/Teams, Sales Engagement platforms).</li> <li>Transform complex product specifications and market insights/positioning frameworks into easily digestible, highly actionable learning experiences.</li> <li>Design dynamic, personalized learning paths based on rep tenure, role (AE, SE, SDR, DSR, etc)), performance data, and skill gaps.</li> <li>Implement AI-based automated feedback loops that evaluate sales reps' video pitches, call recordings, and written communications.</li> <li>Continually research, test, and integrate emerging AI tools and software into the enablement tech stack to accelerate enablement development cycles, increase outcome quality, and increase enablement impact.</li> <li>Establish guidelines, prompt libraries, and best practices for the team's ethical and effective use of AI design tools.</li> <li>Monitor learning metrics, tool adoption, sales ramp time, and quota attainment to continually optimize enablement programs.</li> </ul> <p><strong>Qualifications </strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>3–5+ years of experience in instructional design, learning experience design (LXD), or sales enablement—preferably within a fast-paced B2B SaaS or technology environment.</li> <li>Expert-level mastery of prompt engineering using LLMs (ChatGPT, Claude, Gemini) for curriculum design, scenario building, and content generation.</li> <li> Intermediate level familiarity/ building with modern AI-enhanced L&D platforms, adaptive learning engines, and/or AI roleplay platforms (e.g., Gong, Articulate 360, Quantified, AI, Allego).</li> <li>Hands-on experience with tools like ElevenLabs, Artlist.Io, RiversideFM, Synthesia, HeyGen, Midjourney, DALL-E, or Runway.</li> <li>Advanced proficiency with authoring tools (e.g. Articulate Storyline/Rise, Adobe CC, Google Suite,) integrated with modern AI plugins.</li> <li>A demonstrated ability to create engaging, application-based content (we’ll want to see examples of your work!).</li> <li>Understanding of the B2B sales cycle, buyer personas, and revenue metrics.</li> <li>Early adopter mentality with a passion for experimenting with emerging tech to automate tedious tasks and maximize creative output.</li> <li>Strong copywriting and visual communication skills tailored specifically to high-performing sales audiences.  </li> </ul> <p><strong>Location</strong></p> <p>This role will be remote,<em> </em>but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.</p> <p><strong>Travel </strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. </p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p> <p><strong>Compensation</strong></p> <p><em>*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.</em></p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :  106,320.00 - 132,900.00.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 112,560.00 - 140,700.00.</li> <li>Based in the San Francisco Bay area, California: $125,040.00  - 156,300.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p> <p><strong>Application deadline information </strong></p> <p>Applications for this role are intended to be accepted until <strong>October 25th</strong> but may change based on business needs. </p> <p> </p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Stay alert to recruitment fraud</strong></p> <p>We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.<br><br><span style="color: rgb(255, 255, 255);">.</span><strong> </strong></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Direct message the job poster from Primus-Silva Anton Fredriksson Anton Fredriksson Senior Recruitment Consultant / Owner at Infinity HR AB Starta din kreativa karriär med två starka outdoorvarumärkenVill du starta din kreativa karriär i outdoorbranschen? Primus och Silva söker nu en Junior Content Creator / Junior Content Designer som kommer vara med och utveckla hur två starka svenska outdoorvarumärken syns och kommunicerar. Här får du kombinera foto, film, grafisk design och digital marknadsföring och vara med hela vägen – från idé och produktion till färdigt material och publicering.Du blir en del av ett engagerat marknadsteam och får arbeta nära erfarna kollegor inom content, design, e-handel och produktutveckling, samtidigt som du får stort eget ansvar och möjlighet att utvecklas. Primus och Silva är två svenska outdoorvarumärken med lång historia och produkter som säljs på över 60 marknader.Om rollenSom Junior Content Creator / Junior Content Designer blir du en viktig del av vårt marknadsteam och arbetar med att skapa och designa innehåll för både Primus och Silva. Du kommer att arbeta brett över olika kanaler, målgrupper och format och anpassa innehållet utifrån våra varumärkesplattformar och kampanjplaner.Rollen kombinerar kreativ produktion, grafisk formgivning och innehållsskapande. Du arbetar med material för digitalmarknadsföring och e-handel, men också med trade marketing för våra återförsäljare, mässor, event och butiksmiljöer. Du kommer också att vara ute och skapa eget content. Det kan handla om att hitta en bra plats i närområdet, hitta rätt ljus och miljö och på egen hand fotografera eller filma innehåll för våra kanaler. Du kommer bland annat att:Skapa kreativa annonser och material för performance marketing.Designa och producera innehåll för webb, e-handel, landningssidor, nyhetsbrev och digitala kampanjer.Ta fram digitalt och fysiskt trade marketing-material för återförsäljare, mässor, event och butiksmiljöer.Skapa kundanpassat kampanjmaterial för olika marknader och återförsäljare.Planera, fotografera, filma och redigera enklare innehåll för sociala medier, kampanjer och e-handel.Stötta Social Media Manager med innehåll till våra sociala kanaler.Ansvara för struktur och löpande underhåll av vår digitala bild- och innehållsbank (DAM).Anpassa innehåll och design för olika kanaler, målgrupper och marknader.Delta och skapa behind-the-scenes-content vid foto- och filminspelningar, produktlanseringar, mässor, event och andra marknadsaktiviteter.Säkerställa att innehåll och design följer Primus och Silvas olika visuella identiteter.Samarbeta nära marknads-, e-handels- och produktteam samt externa partners.Du kommer att arbeta med två varumärken med olika identiteter och målgrupper, men med en gemensam passion för outdoor. Det ställer krav på att du både kan förstå skillnaderna mellan varumärkena och samtidigt skapa innehåll som känns relevant, inspirerande och äkta.Din profilVi söker dig som är kreativ, nyfiken, gillar tempo och att få saker gjorda. Du har ett starkt visuellt öga och trivs med att både skapa och utveckla content. Du behöver inte kunna allt från början – viktigare är att du vill lära dig och utvecklas tillsammans med erfarna kollegor.Du är i början av din karriär men vi tror att du:Har ett genuint intresse för outdoor.Har 1-2 års erfarenhet av content och design, alternativt relevant utbildning och portfolio.Kan fotografera, filma och redigera enklare innehåll.Har erfarenhet av digital marknadsföring och sociala medier.Kan ta eget ansvar i att utveckla och testa olika koncept, vinklar och copy för performance marketing.Har ett öga för form, färg, bild och detaljer.Är bekväm i exempelvis Adobe Creative Cloud, Figma och/eller Canva.Är strukturerad och kan hantera flera projekt och deadlines samtidigt.Är nyfiken, lösningsorienterad och vill utvecklas i din roll.Det är meriterande om du har erfarenhet av Shopify eller andra e-handelsplattformar. Vi ser också gärna att du själv är aktiv inom exempelvis löpning, vandring, camping, orientering, skidåkning eller andra outdooraktiviteter.Vad erbjuder Primus-Silva?Hos Primus-Silva får du arbeta med två starka svenska outdoorvarumärken och vara en del av ett engagerat marknadsteam med erfarna kollegor inom varumärkesbyggande, content, design, marknadsföring och e-handel.Du får stort eget ansvar, arbeta brett med content, design och digital marknadsföring och samtidigt utvecklas tillsammans med erfarna kollegor. Vi erbjuder en prestigelös miljö med korta beslutsvägar, där idéer får ta plats och där du får vara med hela vägen från idé till färdig produktion.Rollen är baserad på Primus-Silvas kontor i de historiska industrilokalerna i Bromma och kan innebära en del resor.Kontakt och ansökanInfinity HR är framgångsrika i rekrytering av spetskvalitet till kulturstarka bolag och vår partner i denna rekrytering. För mer info om tjänsten eller urvalsprocessen, vänligen kontakta Emil Nilsson på telefon, 070-5591192 eller Anton Fredriksson på mail, anton.fredriksson@infinityhr.seVi tar inte emot ansökningar via mail utan du är välkommen att söka tjänsten genom att använda ansökningsformuläret nedan.Rekryteringsprocessen:Vecka 45, Infinity intervjuerVecka 46–47, Primus-Silva intervjuer Show more Show less Seniority level Entry level Employment type Full-time Industries Sporting Goods Manufacturing, Wholesale, and Online and Mail Order Retail

Direct message the job poster from Online Education Services (OES) Anna Houghton Anna Houghton Talent Acquisition Lead Location: Cape TownWorking Practices: Hybrid, comprising two office-based days and three remote working days per week. Contract Type: VariousReports to: Learning StrategistDon't miss the opportunity to be considered for anticipated project work on the horizon! Submit your application to join our talent pipeline and position yourself for upcoming opportunities with our team.Job summary: Are you passionate about shaping the future of digital learning? As a Learning Designer at OES, you will have the opportunity to craft world-class, innovative learning experiences that inspire and engage global learners. Whether you're designing cutting-edge MBA programs, developing life-changing MOOCs, or creating competency-based job training, your work will directly impact learners around the world.In this role, you'll drive creative and forward-thinking solutions while ensuring that all learning materials align with best practices and OES's quality framework. You will collaborate with internal teams and external stakeholders, proactively leveraging GenAI technologies to enhance your workflow and deliver top-tier digital products.While working in a highly supportive environment, you will be expected to:Take full ownership of your work, ensuring high-quality deliverables.Contribute to a collaborative and innovative team environment.Deliver creative, practical solutions that meet client needs within project scope and deadlines.Key Responsibilities:Apply advanced learning design knowledge to create technology-enabled learning experiences that meet best practice standards.Ensure all learning materials align with OES's quality framework and enhance learner engagement.Effectively engage with internal stakeholders to translate course blueprints into detailed course storyboards for seamless digital course development.Design instructionally sound and engaging online learning experiences by structuring content, creating activities, and integrating multimedia elements.Author directly on the LMS or support the learning technologist team in course building.Regularly collaborate with the production team to create course and video graphic guides in line with OES's design principles.Support internal quality assurance processes, ensuring all design activities meet OES's standards.Proactively integrate and utilize GenAI technologies to enhance workflow efficiency and innovation in course design.Requirements5+ years of experience in online or blended learning design or a similar role.Strong consultancy and communication skills (written and verbal).Proficiency in designing and developing courses for multiple LMSs (e.g., EdX, Canvas, Bridge, etc.).Proven ability to self-motivate, work autonomously, and demonstrate leadership within a multidisciplinary team.Deep knowledge of best practices for online and blended learning design.Ability to coach peers and external stakeholders on best practices.A demonstrable interest in and understanding of agile learning and development (L&D) design and technology-enhanced learning.Excellent attention to detail and a solutions-oriented approach to learning design challenges.BenefitsAbout OESOES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.Company Culture & Values We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do: Passion and Perseverance: We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a ‘can-do' attitude to our work, tackling challenges and inspiring others. Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners. Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.  Integrity: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony. These are some of the benefits you can expect when you join the team:Employee Assistance Program (EAP)Medical allowanceCommute allowanceFlexible work for genuine career-life fitA healthy and supportive company cultureGenerous annual leavePaid maternity and paternity benefitsStudy leaveProfessional development and mentoringConstruct Culture Club eventsCompany funded lunch and drinks every 8 weeks*Policy T&Cs apply for certain benefits Show more Show less Seniority level Mid-Senior level Employment type Contract Industries E-Learning Providers

Who we areDigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com Job summaryDigiCert is seeking a Technical Content Strategist to work at the intersection of product change, industry evolution, and customer impact. In this role, you will translate complex information into clear, trusted guidance that enables Validation and Technical Support teams to operate with confidence. You will shape how knowledge is created, structured, governed, measured, and reused across the organization. Your work will ensure that processes are not only documented but also accurate, testable, scalable, easy to find, and ready to support automation and generative AI experiences. This highly collaborative role partners with Product, Validation, Technical Support, Operations, Compliance, Training, User Experience, Marketing,Localization, and AI teams. Your work will directly influence operational efficiency, customer trust, content quality, and the performance of customer-facing support channels. What you will doAnticipate and Respond to ChangeIdentify, assess, and document current business processes while acting as an early signal for upcoming product, regulatory, policy, and industry changes.Partner with subject-matter experts and cross-functional teams to capture changes accurately, assess their content impact, and publish updates at the right time.Establish sustainable content-maintenance practices, including clear ownership, review cycles, version control, and retirement criteria.Validate, Test, and Strengthen ProcessesTest and verify new or updated processes using realistic scenarios to confirm accuracy, completeness, and usability before publication.Facilitate reviews with Product, Validation, Operations, Compliance, Support, and other relevant stakeholders, resolving conflicting input and documenting approved outcomes.Identify process gaps, unclear ownership, and recurring customer or agent friction, then recommend practical content or workflow improvements.Turn Complexity into Clear, Useful ContentResearch and analyze technical and operational challenges, translating them into clear, accurate, actionable guidance for internal and external audiences.Create, edit, and review high-quality written and multimedia content, including knowledge articles, process documentation, troubleshooting guides, FAQs, release content, and enablement materials.Apply plain-language, editorial, brand, accessibility, and inclusive-language standards consistently.Adapt content depth, tone, format, and terminology to the audience while maintaining technical accuracy.Lead Content Strategy and GovernanceDevelop and maintain content models, taxonomies, metadata, templates, style guidance, and governance standards that improve consistency and reuse.Conduct content inventories, audits, gap analyses, and lifecycle reviews to identify duplication, outdated information, and high-value improvement opportunities.Structure content for search, localization, accessibility, and AI retrieval, using clear headings, modular information, descriptive links, and consistent terminology.Work with content owners to define accountability, approval pathways, review cadences, and quality standards.Optimize Discoverability and Customer ExperienceApply search engine optimization (SEO) and internal search best practices, including keyword research, search-intent analysis, metadata optimization, content linking, and content-structure improvements.Collaborate with UX and Product teams to align content with customer journeys, product workflows, and self-service needs.Use search data, customer feedback, support conversations, and content-performance insights to improve findability, comprehension, and task completion.Measure Impact and Continuously ImproveDefine and monitor content success measures such as traffic, search success, engagement, helpfulness, self-service completion, deflection, content freshness, and customer feedback.Turn qualitative and quantitative insights into prioritized content recommendations and communicate outcomes to stakeholders.Monitor the knowledge base to ensure content remains current, relevant, compliant, and aligned with how customers and teams work. What you will haveAt least two years of experience in technical support, customer support, technical operations, or a closely related field; a relevant tertiary qualification is advantageous.At least two years of technical, UX, or content-writing experience. A writing sample or portfolio will be required.Demonstrated ability to understand complex technical or operational information and convert it into clear, audience-appropriate content.Strong written and verbal communication skills, with excellent command of grammar, editing, and information organization.Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, SharePoint, and PowerPoint.Advanced knowledge of Adobe Experience Manager (AEM), including authoring, components, templates, tags, metadata, workflows, versioning, publishing, and content governance.Advanced knowledge of SEO and content discoverability, including keyword research, search intent, on-page optimization, information architecture, internal linking, structured data concepts, and performance measurement.Familiarity with Jira and Confluence, including content collaboration, requirements tracking, and workflow management.Ability to manage multiple projects, stakeholders, and deadlines in a fast-changing environment.Experience collaborating with subject-matter experts and managing content through review and approval workflows. Nice to haveExperience using content analytics and insight tools such as Adobe Analytics, Google Analytics, Google Search Console, or equivalent platforms to evaluate performance and prioritize improvements.Strong understanding of content strategy practices, including content modeling, taxonomy, metadata, content audits, lifecycle management, editorial governance, and reusable or structured content.Experience designing content for conversational AI, enterprise search, retrieval-augmented generation, or other AI-powered knowledge experiences; understanding of how source-content quality affects AI responses.Basic working knowledge of APIs and their role in connecting products, support systems, content platforms, and AI solutions.Familiarity with CertCentral and DigiCert ONE platforms and products; strong DigiCert ONE proficiency is highly advantageous.Knowledge of PKI, TLS/SSL, code signing, DNS, S/MIME, SMTP, and networking protocols is beneficial.Relevant technical certifications, such as CompTIA A+, Network+, Security+, or equivalent credentials, are beneficial. BenefitsCompetitive compensation and comprehensive benefits package  Generous paid time off, including holidays and additional leave options  Family-friendly leave policies, including maternity, paternity, and other supportive leave programs  Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources  Pension, life insurance, and income protection benefits (location dependent)  Employee Assistance Program with 24/7 confidential support for employees and their families  Education assistance and professional development opportunities  Access to LinkedIn Learning and continuous learning resources  Employee referral bonus program and additional company perks and discounts  Business travel insurance and global employee support programs  To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered. __PRESENT__PRESENT__PRESENT Show more Show less Seniority level Entry level Employment type Full-time Industries Technology, Information and Internet

We are currently seeking applications for a Business Process Analyst/Technical Writer to join the Payroll Reform Team with Department of Treasury & Finance.What We OfferMeaningful work that contributes to outcomes for South AustraliaA supportive team environment where people connect and collaborateFlexible working arrangements that support life and careerOpportunities to grow capability and build a long-term careerSalary packaging and wellbeing benefitsWho we areAt the Department of Treasury and Finance (DTF), we’re building a world-class Treasury for South Australia – it’s about the people and the impact we create together.We’re South Australia’s lead agency for economic, digital and financial policy outcomes. Our work touches every corner of the state, from enabling frontline services to driving digital transformation. And we do it all with one purpose: to make life better for the people who call South Australia home.Shared Services SA (SSSA) deliver essential business and finance services across areas of payroll, accounts payable and receivable, tax and financial accounting, and business systems which enable government agencies to focus on serving the community. SSSA support daily operations to driving innovation, your work at Shared Services SA powers the public sector behind the scenes.Why This Role MattersAs a Business Process Analyst/Technical Writer, you will help shape and support payroll system improvements that impact government agencies across South Australia. Your work will ensure staff have access to accurate information, effective training resources and streamlined business processes that strengthen service delivery and support better outcomes for the South Australian community.What you will do:Develop business process documentation, procedures and reference guides.Support payroll reform through training and change management activities.Analyse data and identify opportunities to improve processes and data integrity.Contribute to the testing and implementation of CHRIS21 and HR21 enhancements.Recommend process improvements while maintaining compliance and system controls.Build effective relationships with internal and external stakeholders.RemunerationASO5 ($92,122 - $102,456 p.a.) + 12% SuperannuationWhat you bringExperience working with payroll processes in a complex environment.Strong analytical and problem-solving skills with the ability to investigate, diagnose and resolve issues.Excellent customer service and stakeholder engagement capabilities.High-level written communication skills and experience developing business documentation.The ability to manage competing priorities, deadlines and deliver quality outcomes.A proactive approach to continuous improvement and service excellence.Application InstructionsTo be considered, all applications must be submitted online via I Work for SA by clicking Apply and following the instructionsSubmit your current CV.Tell us about your suitability for the role (maximum two-page) addressing the key selection criteria and demonstrating suitability for the role.Complete and attach the Pre-Employment DeclarationSpecial Conditions'Click' on the Role Description for full details, including screening requirements and special conditions.EnquiriesVictoria VenningProject lead, Payroll Reform Shared ServicesPhone: 08 7133 8088Email: victoria.venning@sa.gov.auDiversity & InclusionWe welcome applicants from all backgrounds, identities and lived experiences.If you have accessibility needs or would like us to make any adjustments at any stage of the process — such as receiving interview questions in advance, flexible interview formats, or accessing materials in alternative formats — please let us know. We’re happy to work with you to understand what will help you perform at your bestAboriginal Employment ProgramWe welcome applications from Aboriginal and Torres Strait Islander people who are interested in building a career at DTF or across the broader South Australian public sector.Applicants may also choose to join the SA Public Sector Aboriginal Employment Register. Joining the register is optional and provides access to additional support and employment opportunities across the SA public sector.Applications close: 13/10/2026 11:30 PMFlexibility StatementThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Government Administration

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Location:BrisbaneCategory:Business SupportPosition Type:PermanentJob Reference:BOE/1948822AAttachments:Share This:Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force.Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth.The OpportunityBoeing Defence Australia is looking to recruit high performing Technical Writers to support the MQ-28 Ghost Bat program. This role can be based in Brisbane or Amberley.Candidates should possess the following attributes:Team-Oriented and Challenge-Driven: The candidate should thrive in a team environment and enjoy tackling challenges, demonstrating a collaborative spirit and a proactive approach to problem-solvingEagerness to Learn: A strong desire and ability to learn new concepts, processes, and technologies is essential, ensuring continuous personal and professional developmentDiversity and Inclusion Advocate: The candidate should actively leverage diversity and inclusion to promote innovative thinking, recognizing that a variety of perspectives can lead to more effective and creative solutionsAttention to Detail and Quality Mindset: keen attention to detail is crucial, along with a commitment to maintaining high-quality standards in all aspects of work, ensuring accuracy and thoroughness in disposal activitiesResponsibilitiesTechnical Writer responsibilities will include:Development and review of critical and routine technical publication tasks for MQ-28 Ghost Bat customersWorking closely with other Technical Writers, Subject Matter Experts, Execution Leads and engineers to ensure timely and accurate completion of tasks to achieve project deliveriesConducting quality and in process reviews and validation of technical publicationsDesirable Experience/QualificationsExperience in the development and ongoing management of technical publications is desirableS1000D experience desirableXML or SGML experience desirableTechnical illustration experience is desirableApplicants must be Australian Citizens to meet defence security requirementsWith the right attitude and communication skills, experience is not necessaryApplicants must be Australian Citizens to meet Defence security requirements. What's on offer?BDA provides people, expertise, process and tools to manage aircraft design, repair and continuing airworthiness capabilities supporting program execution and growth opportunities. Forward looking, BDA has developed a Capability Plan to meet our defence customers' evolving needs, both in Australia and internationally.Boeing values the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.Other benefits:Work on cutting edge projects with opportunities to work across platforms.Attractive remuneration and annual bonus.Formal mentoring and training as well as on the job learning.Formal reward and recognition program.Access discounts for health insurance, travel and accommodation.Paid study leave, paid parental leave and Defence leave.Salary packaging options available.Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program.Social and community groups. BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts.We are committed to building an inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews. Show more Show less Seniority level Not Applicable Employment type Part-time Industries Airlines and Aviation, Aviation and Aerospace Component Manufacturing, and Defense and Space Manufacturing

At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and accessible. Whether it’s supporting clinicians, streamlining operations, or improving patient outcomes, we’re here to make a real difference in healthcare through digital innovation.About The RoleWe're looking for a talented and detail-oriented Technical Writer to join our Product team and support our Clinical Diagnostics portfolio across APAC.Reporting to the Head of Product, Pathology APAC, you'll play a key role in shaping how our customers understand and interact with our software products. Working closely with Product Managers, Software Engineers and Subject Matter Experts, you'll create and maintain clear, accurate and user-friendly documentation that enhances the customer experience and supports successful product adoption.This is an exciting opportunity for someone who enjoys simplifying complex information, collaborating across teams and driving continuous improvement in documentation practices.Key responsibilities:Develop, maintain and improve user manuals, product documentation and release-related content.Work closely with subject matter experts, developers, software engineers and product managers to gather and validate information.Translate complex technical concepts into clear, engaging and user-friendly content for a variety of audiences.Ensure documentation is accurate, accessible, consistent and aligned with product releases.Build strong stakeholder relationships and coordinate reviews to maintain documentation quality.Identify opportunities to improve documentation processes, templates and tools.Manage competing priorities and documentation deliverables to meet key milestones and release timelines.Contribute to continuous improvement initiatives that enhance usability, efficiency and customer experience.About YouYou are a collaborative and proactive communicator with a passion for creating high-quality documentation. You enjoy working in fast-paced environments and have a strong ability to make complex information easy to understand.You’ll bring:3+ years' experience in technical writing, software documentation or content development.Experience working within technology, healthcare, pathology or clinical diagnostics environments will be highly regarded.Exceptional written communication skills with strong attention to detail, grammar and accuracy.Proven ability to translate technical information into content suitable for both technical and non-technical audiences.Experience using documentation tools such as Confluence.Familiarity with Jira or similar software development lifecycle tools.Strong organisational skills with the ability to manage multiple priorities and deadlines.A curious mindset, commitment to continuous improvement and a focus on delivering high-quality outcomes.Join Today!At Magentus, we live our values every day:One Team – We collaborate and support each otherConstant Evolution – We embrace change and keep improvingWe Care – About our people, our customers, and our impactMake A Difference – We’re here to create real, positive changeTrust – We do what we say and act with integrityWhat’s in it for you:Flexible work options to support work-life balanceLearning and development programs to grow your careerA supportive, inclusive team cultureOpportunities to work across departments and expand your skillsA purpose-driven company where your work truly mattersReady to bring your energy and organisation to a team that cares? Apply now and help us make a difference at Magentus! Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Hospitals and Health Care

Direct message the job poster from ADHR GROUP Eliana Orlandini Eliana Orlandini HR Consultant - Industrial Trasforma la tecnologia in documentazione chiara, precisa e utile.Non cerchiamo solo qualcuno che sappia scrivere.Cerchiamo una persona che sappia capire una macchina, entrare nel merito della tecnologia e trasformare informazioni complesse in documentazione chiara e facilmente consultabile.ADHR GROUP, Divisione Permanent Recruitment, per conto di una realtà industriale specializzata nella progettazione e realizzazione di sistemi di automazione e robotica industriale, ricerca un/una:TECHNICAL WRITER In questo ruolo sarai il punto di riferimento per la documentazione tecnica legata alle macchine e agli impianti realizzati dall'azienda.Lavorerai a stretto contatto con i progettisti e con le diverse funzioni tecniche, raccogliendo le informazioni provenienti dagli uffici meccanico, elettrico e software e trasformandole in documentazione strutturata, precisa e comprensibile.Ti occuperai principalmente della redazione e dell'aggiornamento di manuali d'uso e manutenzione, della documentazione tecnica degli impianti e della gestione dei contenuti durante l'evoluzione delle commesse.Sarà importante anche verificare che la documentazione sia completa, coerente e corretta, collaborando con progettisti, tecnici e Service.SEI LA PERSONA GIUSTA SE:Hai una formazione tecnica, meccanica, elettrica, meccatronica o similare, e ti incuriosisce capire come funzionano macchine e sistemi complessi.Ti piace prendere informazioni tecniche e trasformarle in qualcosa di chiaro, ordinato e facilmente comprensibile. Hai una buona capacità di scrittura, sei preciso/a e presti attenzione ai dettagli.Sai leggere e comprendere disegni, schemi e documentazione tecnica e hai una buona conoscenza della lingua inglese.Hai già maturato esperienza nella redazione di documentazione tecnica oppure sei un profilo junior con una solida preparazione tecnica e la voglia di costruire una professionalità nel mondo del Technical Writing.La provenienza da realtà di automazione industriale, macchine automatiche, robotica, meccatronica o machinery sarà considerata un plus.COSA OFFRE L'AZIENDA L'opportunità prevede un contratto a tempo indeterminato, con una RAL compresa tra i €35.000 - €40.000 in relazione alla seniority. È prevista inoltre la mensa aziendale.L'orario di lavoro è full time, dal lunedì al venerdì. La sede di lavoro è Lumezzane (BS).Le ricerche sono rivolte a candidati dell'uno e dell'altro sesso ai sensi del D.lgs. 198/2006 (Codice delle Pari Opportunità) e del D.lgs. 7 maggio 2026, n. 96, di attuazione della direttiva (UE) 2023/970 sulla trasparenza retributiva e la parità di retribuzione tra uomini e donne. I candidati sono invitati a leggere alla pagina ADHR l'informativa sul trattamento dei dati personali ai sensi del Reg. UE 2016/679 (GDPR) e del D.lgs. 196/2003 come modificato dal D.lgs. 101/2018. ADHR GROUP - Agenzia per il lavoro S.p.a. Iscr. Albo Agenzie per il Lavoro Sez. I - Aut. Min. prot.n.13/I/00132696.8 Show more Show less Seniority level Associate Employment type Full-time Industries Automation Machinery Manufacturing

About us At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other. About the Role The Knowled…

Sobre a EmpresaSobre a Adecco:Líder Mundial em Recursos Humanos, a Adecco está presente em 60 países através de uma rede de 5.500 delegações, que proporcionam diariamente emprego a 700.000 pessoas e presta serviço a mais de 100.000 empresas. Faz parte da lista 500 da Fortune Global e está cotada na bolsa de Zurique. A Adecco apresenta uma estrutura mundial orientada para a prestação de um serviço integrado na área dos Recursos Humanos, com o compromisso de um desenvolvimento contínuo de soluções eficazes e competitivas para os seus clientes.Assessoramos importante empresa no segmento de ventilação industrial.Sobre a VagaBuscamos uma pessoa organizada, atenta aos detalhes, disciplinada, proativa e com boa comunicação, que tenha facilidade para acompanhar diferentes demandas, realizar follow-ups e manter o controle das informações e documentos dos projetos. A posição também oferece possibilidade de desenvolvimento dentro da área de Planejamento e Controle de Projetos, conforme evolução profissional.ResponsabilidadesControlar e organizar a documentação dos projetos e obras, garantindo atualização e rastreabilidade dos registros;Acompanhar o recebimento de materiais e equipamentos nas obras, mantendo os respectivos registros documentais;Controlar canhotos de notas fiscais, comprovantes de entrega, protocolos de recebimento e demais documentos relacionados à movimentação de materiais;Conferir a documentação recebida das equipes de campo e identificar pendências ou inconsistências;Realizar follow-up de documentos pendentes junto às equipes de obra, Logística, fornecedores e demais envolvidos;Organizar dossiês, arquivos e evidências documentais dos projetos;Atualizar planilhas, sistemas e controles de acompanhamento documental;Apoiar a organização e atualização de documentos em portais de clientes;RequisitosFormação superior em EngenhariaExperiência com controle documental e rotinas administrativas relacionadas a grandes projetos ou operações;Conhecimento em controle e organização documental;Excel;Desejável experiência com portais de clientes e sistemas/ERP. Informações da Vaga📍 Local: Santa Cecília – São Paulo/SP🏢 Modelo: Presencial 🕐 Horário: Segunda a quinta, das 08h às 18h | Sexta, das 08h às 17h 📄 Contratação: CLTBenefícios• Vale-refeição• Plano de Saúde sem custo ao colaborador;• Seguro de Vida, sem custo ao colaborador;• Vale-transporte.Se você possui experiência com documentação de obras/projetos e busca uma oportunidade para atuar em uma estrutura de Planejamento e Controle de Projetos, essa oportunidade pode ser para você! Show more Show less Seniority level Associate Employment type Full-time Industries Industrial Machinery Manufacturing

Direct message the job poster from Tata Consultancy Services Yasmim Asakura Yasmim Asakura Tech Recruiter | Manufacturing & MFG Recruitment | Talent Acquisition | Tata Consultancy Services #TalentAcquisition #TechRecruiter #Manufacturing Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for SAP Instructional Designer, who wants to learn and transform his career.In this role you will: (responsibilities):Develop instructor-led and digital learning materials, including presentations, quick reference guides, facilitator guides, quizzes, and assessments.Apply instructional design methodologies to structure training content in a clear, engaging, and audience-centered manner.Gather and analyze information from Subject Matter Experts (SMEs) and translate technical content into effective learning materials.Create instructional scripts, training outlines, and storyboards for various learning formats.Adapt content for different delivery methods, including classroom training, virtual training, blended learning, and microlearning.Support the design and maintenance of learning paths, ensuring consistency and alignment across all training materials.Review and update training content based on changes to business processes, systems, and organizational policies.Ensure quality, visual consistency, branding compliance, and instructional integrity of all learning assets.Collaborate with training, communications, graphic design, and business teams to deliver projects within established timelines. Mandatory SkillsAdvanced EnglishKnowledge of instructional design and training methodologies.Ability to organize and simplify complex information into easy-to-understand learning content.Excellent written communication and content development skills in both Portuguese and English.Strong attention to detail and commitment to quality.Effective planning, organization, and multitasking abilities.Ability to collaborate with diverse stakeholders and cross-functional teams.Creativity in developing engaging and impactful learning solutions. Required QualificationsProven experience creating corporate training and learning materials.Advanced proficiency in Microsoft Office Suite, especially PowerPoint and Excel.Excellent verbal and written communication skills in Portuguese and English.Experience with Learning Management Systems (LMS) and learning platforms is considered a plus.What can you expect from us?• Professional development and constant evolution of your skills, always in line with your interests.• Opportunities to work outside Brazil• A collaborative, diverse and innovative environment that encourages teamwork.What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceTotalPassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!#Buildingonbelief Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting

SummaryMujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. We aim to revolutionize the use of robotics within industry to free human resources from labor-intensive tasks to focus on more intellectual challenges.We are seeking a Technical Writer who combines an engineering education with strong English-language and communication skills. The ideal candidate has an engineering major and an English minor, technical communication minor, professional writing concentration, or equivalent demonstrated writing experience. This combination enables the writer to understand complex products, systems, drawings, specifications, and processes, then translate that information into clear, accurate, user-focused documentation for technical and non-technical audiences. The role partners closely with developers, engineers, product teams, field personnel, and other subject matter experts to create documentation for software, hardware, robotics, industrial equipment, operations, maintenance, integration, and product knowledge transfer.Position DescriptionApply engineering fundamentals to understand product architecture, system behavior, equipment operation, maintenance needs, technical risks, and user workflows.Translate complex engineering concepts, technical data, drawings, specifications, test results, and research findings into clear, concise, and accurate content.Work directly with developers, engineers, and other technical staff to validate that documentation reflects current processes, product functionality, design intent, and safe equipment use.Write and maintain user manuals, operator and maintenance manuals, troubleshooting content, how-to guides, integration guides, API and developer documentation, system instructions, and internal knowledge resources.Determine effective structures and layouts for complex manuals and technical documentation based on audience, task, system complexity, and information hierarchy.Interview subject matter experts, observe technical work, review source material, and ask precise follow-up questions to close information gaps.Edit technical content for clarity, impact, flow, meaning, consistency, accuracy, grammar, terminology, and readability across technical and non-technical audiences.Create diagrams, annotated visuals, examples, and other explanatory content that improve understanding of engineering systems and procedures.Ensure appropriate technical, terminology, safety, and content reviews occur and that approved updates are incorporated into published documentation.Develop schedules and plans for documentation projects, manage review cycles, and deliver quality content on time.Conduct usability reviews or validation activities to confirm that users can successfully follow the documentation.Define and maintain documentation standards, templates, style guidance, taxonomy, metadata, and governance practices while supporting scalable onboarding, training, and product knowledge management frameworks.Position RequirementsBachelor's degree in mechanical, electrical, computer, systems, industrial, robotics, mechatronics, software, or a related engineering field with3+ years of relevant technical writing, engineering documentation, product documentation, or closely related experience.Ability to understand engineering concepts and explain them in clear, concise language for technical and non-technical audiences.Experience reading and interpreting technical drawings, specifications, schematics, workflows, test information, or engineering source material.Experience with documentation tools, content management systems, publishing software, and collaborative review workflows.Strong command of English grammar, usage, structure, editing, and information organization.Strong attention to technical detail, accuracy, consistency, traceability, and version control.Ability to collaborate effectively with engineers and independently identify missing, ambiguous, or conflicting technical information.DesiredEnglish minor, technical communication minor, professional writing concentration, or equivalent demonstrated coursework and writing experience is strongly preferred.Engineering experience or significant hands-on exposure to robotics, industrial automation, material handling, manufacturing, software, hardware, or related technologies.Experience creating operator, maintenance, system integration, API, developer, troubleshooting, or safety-related documentation.Experience with structured content, information architecture, taxonomy, metadata, documentation governance, or knowledge management practices.Familiarity with engineering development lifecycles, change control, configuration management, validation, and release processes.Ability to create or interpret technical illustrations, diagrams, process maps, and annotated equipment images.Portfolio samples that demonstrate both technical depth and polished English-language communication.Physical Demands/ Work EnvironmentTravel Requirement: Less than 10%.Prolonged periods of sitting at a desk and working on a computerAbility to work extended hours as requiredMay need to visit sites per project needsGreat Company! Great Benefits! When working with Mujin, enjoy:100% Company paid Medical, Dental, Vision option plus the opportunity to buy-up some benefits beginning the 1st of the month after hire!100% Company Paid Life Insurance & Voluntary Benefits100% Company Paid Long and Short Term Disability15 Paid Time Off (PTO) days beginning your 1st year!11 Paid Holidays , including (2) Floating Holidays!401(k) Plan!Parental Leave Benefits!Health Savings Account (HSA) option with HDHP!Flexible Spending Account (FSA) options for Medical and Dependent Care!Referral Bonuses!Company Stock Options in many roles!This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.Attention ApplicantsIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Recruiting Team at careers@mujin-corp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests.This contact should not be used to inquire as to the status of an application.**Is this role eligible for sponsorship? Yes____ No__X__ ** Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Automation Machinery Manufacturing

About The RoleBoson AI builds real-time speech and multimodal AI that makes talking to AI feel like talking to people. Our Higgs models listen, speak, and see. Higgs Realtime is a speech-to-speech API with tool calling and support for 100+ languages, and it is drop-in compatible with the OpenAI Realtime API. Higgs TTS 3 is an expressive, open-weight text-to-speech model with zero-shot voice cloning. Higgs Avatar turns a single image into a streaming, talking video. Thousands of developers already build on our open models on GitHub and Hugging Face.We are hiring our first Developer Relations Manager to own the developer journey, from first hearing about Higgs to shipping a production voice agent on it. This is a hands-on role. You will build with our models, explain them clearly, find where developers get stuck, and work with research and engineering to fix it.You should be as comfortable writing Python against a streaming WebSocket API as you are writing a tutorial, triaging a GitHub issue, or demoing a voice agent live on stage. You will start as a senior individual contributor with real ownership, and you'll have room to build a team as the program grows.The role is based at our Santa Clara HQ on a hybrid schedule, with at least three days a week in the office. Expect up to 20% travel for conferences, hackathons, and partner events.What You'll DoMake the first hour great. Own the quickstarts, notebooks, sample apps, and API walkthroughs that take a developer from an API key to first audio in minutes, and then on to a production-quality applicationBuild reference applications that show what Higgs makes possible: real-time voice and avatar agents, STT + LLM + TTS pipelines, multilingual and expressive speech, streaming low-latency apps, and drop-in migrations from the OpenAI Realtime APIOwn our ecosystem integrations, including Pipecat, LiveKit, Twilio and SIP telephony, and SGLang and vLLM. Take each one from first prototype to maintained, documented, and announcedBe our technical voice in public. Write blog posts, record demo videos and livestreams, give talks, and run workshops and hackathonsShow up where developers are, on GitHub, Hugging Face, X, Reddit, and LinkedIn. Answer questions, triage issues on our open-source repos, and build a community around Boson AI, including a home for itHelp developers make good tradeoffs: quality vs. latency vs. cost, open weights vs. hosted API, self-hosting vs. managed, and how to handle streaming, tool calling, turn-taking, and multilingual behaviorBe the voice of developers inside Boson. Turn recurring friction into prioritized, tracked fixes with product, research, and engineering. That friction includes unclear docs, missing SDKs, API rough edges, deployment blockers, pricing questions, and model limitationsMake every launch land. Own the developer side of model and API releases: launch-day docs, samples, release notes, demos, and community follow-throughDefine and report the metrics that show what is working, such as time to first audio, activation, integration adoption, and community growthWhat Success Looks Like In Your First Six MonthsA developer who is new to Boson can go from signup to a working real-time voice agent in under 15 minutes, and you have the data to show itA gallery of maintained reference apps and integration recipes covers the most common voice-agent stacksThere is a steady publishing cadence and an active community channel where developers get fast, accurate answersA regular developer-feedback report drives product and engineering priorities, and its top friction points are fixedMinimum Qualifications5+ years in developer relations, developer advocacy, solutions engineering, or software engineering, with a public track record of technical content, open-source work, or talksStrong Python, plus working comfort with JavaScript or TypeScript, REST and WebSocket APIs, and async and streaming codeHands-on experience building and shipping applications on AI APIs or models, such as LLM, speech, or visionClear, engaging technical writing and speaking, with examples you can shareThe judgment to prioritize across content, community, and product feedback, and to work independently in a fast-moving startupAbility to use agentic AI efficiently in your work, so you can deliver at superhuman level. Preferred QualificationsExperience with real-time voice or audio: WebRTC, telephony, audio codecs, voice activity and turn detection, or voice-agent frameworks like Pipecat or LiveKit AgentsFamiliarity with speech models (TTS and ASR), voice cloning, or speech-quality evaluationExperience self-hosting models on GPUs with SGLang, vLLM, or similar serving stacksExperience maintaining open-source projects, including issue triage and community managementExperience launching developer products, running hackathons, or building developer programs such as credits, ambassadors, or office hoursAn existing presence in the AI developer communityFluency in a language besides English. Our models speak 100+ of themBoson AI is building AI that people can simply talk to. If you love building with new models and helping other developers do the same, we'd love to hear from you. Please include links to things you have built, written, or presented, such as repos, demos, blog posts, or talks.Boson AI is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.The base salary range for this role is $180,000–$280,000. Total compensation includes base pay, equity, and benefits. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Hospitality, Food and Beverage Services, and Retail

Job SummaryReporting to the Supervisor of Training and QA in Customer Service Operations Support, the Training Specialist is responsible for the development and execution of training curriculum, ensuring employees are fully equipped to deliver a best-in-class customer experience. This individual will create new, and improve upon existing, training resources and assets including Instructor Led Training (ILT) modules, standard operating procedures, job aids, assessments, and supporting program execution information. The overall training program coordination, implementation, and reporting will be managed by the training team in alignment with newly developed and changing Customer and Product systems, tools, and procedures. Additionally, this individual will be responsible for identifying and continually driving enhancements to training material based on program effectiveness and evaluations, in alignment with evolving organizational priorities and strategy.CalloutsLooking for a Candidate that can develop content/deliver it. A candidate that can become a subject matter expert. This is a Hybrid role at Johnston office, Tues - Thurs (Manager is flexible with the days)Job ResponsibilitiesOrganizes, develops, plans, and executes all facets of the training curriculum including instructor led training modules, procedure manuals, job aids, eLearning assets, and assessments for technical and operational training. Facilitates instructor led and on-the-job training programs, demonstrations, meetings, and workshops leveraging existing and new training resources, systems, and tools for the Contact Center and supporting functional teams. Collaborates with operational and product teams to identify and solve for gaps in training curriculum, remaining aligned on future training requirements and/or changes to established programs. Maintains and reports on program participation, assessment results, retraining requirements, and suggested improvements to overall training program and strategy. Engages with functional leaders and teams to implement training program requirements and drive continuous enhancements to training programs and practices. Develops and implements assessment criteria and process to evaluate overall program effectiveness and identify improvement opportunities. Remains up to date with, and leverages, the latest training methods, techniques, and learning management systems (LMS); striving to deliver a best-in-class training experience. Builds strong internal and external relationships to gain and share best practice insights. Emergency and storm role commitment; a special assignment during storm events and other emergencies when the company needs to restore power or respond to other issues affecting customer service. The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction, vendor training, and coordination of work amongst teams. Education/ExperienceBachelor’s degree or at least five years of progressive training experience. Utility experience is preferred but not required. A demonstrated ability to create and facilitate technical and operational training programs and material for classroom and e-learning. Ability to absorb information from a myriad of stakeholders and functions, develop creative/practical business and training solutions, and achieve desired, timely results in a highly technical, operational environment is required. Excellent facilitation, organizational, and time management skills with the ability to manage multiple programs and stakeholders. A demonstrated knowledge of industry leading training methods, platforms, tools, and learning management systems including proficiency in Microsoft Office and other related program software. Preferred QualificationsPossesses knowledge and understanding of electric or gas policies, processes, systems, tariffs, and general practices and how to apply them effectively. Knowledge and understanding of customer experience and systems within a regulated environment. Exposure to utility regulations and policies. Capability RequirementsUnderstanding Others: When dealing with internal/external diverse stakeholders understanding what someone is saying or feeling, even if the person is not clear, and can accurately predict how someone may respond. Impact and Influence: When working with employees to adapt the approach and consider what is important to the audience, tailoring message accordingly. Team Player: Promotes team effectiveness by soliciting input from team members, communicating expectations, and helping with root cause analysis and problem solving. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting

Direct message the job poster from #twiceasnice Recruiting Sam Kenney Sam Kenney Senior Executive Search Consultant Content Strategist – Modern Office, Great Amenities Including Onsite Gym + Dog Friendly!Location: Phoenix, AZ; Onsite Monday through Thursday, WFH FridaysBase Salary: $70,000-$75,000 Benefits: Medical, Dental, Vision, 401k, 3 weeks PTO, Paid Holidays Job Type: Full-Time Start Date: ASAPTypical Hours: M-F, 8:00 AM – 5:00 PM (some flexibility) Content Strategist (Content-Focused Marketing Exp. Req.; Agency Exp. Not Req.) Description Our client, a Phoenix-based marketing agency, is expanding their team (~30 company-wide) and looking to add a Content Strategist to their office. This position is open following the promotion of their Senior Strategist to Executive Creative Director. You will play a lead role in developing and executing content strategies across a variety of channels, helping shape the strategy, write copy, build creative briefs, and understand why certain messaging, formats, and approaches will resonate with a specific audience. Whether you have agency experience or are looking for the opportunity to join a progressive agency that works across a variety of industries and client audiences, this is a great opportunity for someone who wants to work alongside a team that looks for ways to stay innovative and challenge the status quo. What matters most is strong writing, strategic thinking, adaptability, and the ability to connect content back to business results.And then there’s the culture. A lot of companies say they’re culture focused, but our client’s employee tenure and reputation really speak for themselves. They’re a team that genuinely enjoys working together, which is why this is primarily an in-office role. What’s especially cool is that they don’t believe in putting people in a box. If you’re interested in learning something new or exploring another area of the business, they’ll actually encourage you to do it. And if that isn’t reason enough, if you have a pup you don’t want to leave behind, their office is dog friendly, too.Content Strategist (Content-Focused Marketing Exp. Req.; Agency Exp. Not Req.) Responsibilities• Own content strategy across social, email, web, SEO, paid, and digital channels• Write and edit copy while shifting voice and tone across brands and audiences• Turn business goals and audience needs into actionable content plans• Develop briefs that give creative teams clear direction on messaging and execution• Shape social strategy around platform behavior, audience interests, and current trends• Incorporate SEO and AEO best practices into web and blog content• Review work for strategic fit, brand voice, accuracy, and overall quality• Use performance data and audience insights to identify opportunities for improvement• Share strategic recommendations with clients and collaborate across internal teamContent Strategist (Content-Focused Marketing Exp. Req.; Agency Exp. Not Req.) Qualifications • Bachelor’s degree required (open to major)• 3+ years of experience in content strategy, copywriting, SEO, or a closely related discipline• Exceptional writing and editing skills with a strong command of voice and tone• Strong background in email marketing with experience in either organic social or paid media• Knowledge of SEO/AEO, audience behavior, and using data to improve content performance Show more Show less Seniority level Associate Employment type Full-time Industries Advertising Services

Direct message the job poster from HireTalent Samarth Shrivastava Samarth Shrivastava Lead Talent Acquisition Recruiter | Senior Talent Discovery Specialist | CBAP | Driving Recruitment Success & Business Alignment 🚀Senior Conversational Designer – Voice/IVR & Dialogflow CX | RemoteAre you passionate about creating intuitive voice and conversational experiences that actually make a difference? Client is looking for a Senior Conversational Designer to help modernize and innovate customer experiences through conversational AI.What You’ll Do:Lead conversational design and support migration from legacy IVR platforms to Google Dialogflow CX / Conversational Agents.Architect complex NLU-driven voice interactions, reusable components, and conversational design systems.Analyze customer interactions to identify pain points, gaps, and opportunities for experience improvements.Partner with product, engineering, data, and operations teams to develop innovative conversational AI solutions.Define and track KPIs/OKRs while supporting ongoing optimization of voice and chatbot experiences.What You’ll Bring:Bachelor’s degree or equivalent experience with 5+ years in conversational/product design.Strong hands-on experience designing IVR, voice, and NLU-driven experiences.Experience with Google Dialogflow CX, plus exposure to Genesys Cloud, AWS Lex/Connect, or similar platforms.Familiarity with LLMs, Gemini, Vertex AI, Python-based language analysis, and conversational analytics.Strong communication skills and experience building scalable design systems with cross-functional teams.Healthcare or Medicare experience is a plus.📩 Interested? Message me or apply below! Show more Show less Seniority level Mid-Senior level Employment type Contract Industries Hospitals and Health Care and Insurance

Job Details Industry: Financial Services / Wealth Management Job Title: Sr. Content Strategist Duration: 12-Month Location: Remote (Preferred locations Austin, Dallas or Pheonix) Job Description:Your Opportunity:We are looking for an experienced, collaborative, and adaptable content strategist who is passionate about understanding user needs and pain points to join the User Experience (UX) team. The UX Team crafts effortless mobile, web and desktop experiences that are grounded in empathy and informed by insights and thoughtful planning. We are a multi-disciplinary group of professionals with expertise in Design, Content Strategy and Research. We collaborate across the enterprise to build exceptional digital experiences for millions of clients. Our clients are passionate about the tools and experiences we provide, and we create experiences that inspire trust, simplify the complex, demystify investing, and empower our clients to truly own their tomorrow.As a Content Strategist, you are responsible for:Content strategy and execution:Apply content strategy principles (planning, creation, governance) to projects to create quality experiences.Architect user experiences with designers and product partners to provide a foundation for alignment, prototyping, visual design and content design.Produce high-quality UX content, quickly integrate feedback, identify and solve content design problems, and meet business and user needs.Align content to business requirements and user needs to support core strategy.Inform all content decisions based on data, research, and careful planning.Write content according to UX writing standards, align/edit existing or placeholder content to standards.Lead content reviews and influence stakeholders through articulation of content design decisions with clear rationale.Oversee content direction and take part in and/or lead peer reviews.Identify gaps in UX writing standards and propose solutions.Experience consulting:Create solutions together with a cross-functional Agile team, considering how digital, physical, and service channels work together.Use problem definition techniques and data to drive project requirements.Facilitate ideation efforts with a focus on the problem to solve, creating a conversation of “how might we”.Lead reviews and drive decisions, recognizing that great products are achieved iteratively, within scope and budget, emphasizing progress over perfection.Raise potential roadblocks to team or project leads and collaboratively identify how to remove blockers.Maintain the high standards set by the group, including channel standards, content standards and the organizations’ design system.Team leadership:Lead projects across UX disciplines to create seamless experiences.Work with teams to estimate project completion based on task completion and resource availability.Foresee potential roadblocks and raise to project leads.Teamwork, collaboration, and engagement:Passionately solutions-focused and optimistic about team, our mission and the needs of our partners and users.Partner across disciplines and functions.Build relationships by creating trust with partners through setting expectations on process/deliverables.Actively seek and use ideas and feedback to strategically guide delivery.Make others feel comfortable by conveying interest in their feedback/viewpoint, anticipating reactions and responding attentively to their ideas and concerns.Raise your hand to help others and proactively take time to work with teammates to support/guide activities and craft.Your approach:Use various communication techniques to showcase work and persuade through rationale and storytelling.Propose solutions that benefit all parties and craft arguments to support positionHave a design position and be open and flexible to moderate that position when new information is presented.Work within an undefined space to define potential paths forward through problem definition and design thinking.Recognize challenges are part of the process and collaboratively find root causes to determine next steps and new directions.Why your work matters:You will support an engaged set of users who rely on our products to manage their financial livesBy understanding the user needs you will be able to impact how our users do business with org.You will learn how to balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.You will work with an engaged design team that fosters a learning environmentWhat you have:6 + years of content design focused on digital products or equivalent.1+ year of content design experience for touch-based mobile interfaces is a plus.1+ year of conversational design experience is a plus.An online portfolio showing process and design thinkingExperience with all aspects of a user-centered design process, including user research, developing user flows, creating wireframes, writing for accessibility, and creating content specifications.Experience working in a collaborative, multi-disciplinary team within an iterative process and an Agile development methodology.Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.Proficient in design tools like Figma, FigJam, and WriterExperience running design sessions with cross-functional teamsEffective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.Experience using AI assistants or LLMs for solutioning considered a plus. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. Show more Show less Seniority level Mid-Senior level Employment type Contract Industries Staffing and Recruiting