API Documentation & Developer Writer Jobs

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Developer Relations Engineer - USA

Storyblok • Remote
Linkedin (USA)

Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.WHAT IS IN IT FOR YOUYou will be joining a growing company where you can contribute to many "firsts". Plus these benefits:Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboardingSick leave benefit, parental leave and 25 days of annual leave plus your local national holidaysPersonal development fund for courses, books, conferences, and materialThe annual international team-building trip, quarterly and monthly online get-togethersAs a fully remote company, with work-life balance at its core, you'll enjoy flexible schedulesAn international team that loves to have fun at work and works hard together to accomplish shared goalsJOB SUMMARYStoryblok and headless CMS authority support and reduce onboarding friction with the developer community through code sample creation, debugging, direct partner engagement, and long-tail support channels. Become a Storyblok advocate, talking about its capabilities and features. Help external developers to overcome missing functionalities or technical issues by using plugins, tools, apps, or custom scripts. Monitor external communities on Discord, Twitter, LinkedIn, and Dev.to to identify new content to create.ESSENTIAL JOB FUNCTIONSBecome a Storyblok and headless CMS authority, helping developers, partner agencies and customers to understand Storyblok and its capabilities, to easily implement a headless architecture on their projects, and to get the best from Storyblok's features.Help developers and enterprise customers to understand and get value out of Storyblok by conducting workshops, writing tutorials and documentation, attending webinars, recording instructional videos, and giving product demos.Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.Identify and document missing pieces and technical issues in Storyblok APIs, SDKs, and servicesHelp external developers to overcome missing functionalities or technical issues.Contribute code updates and bug fixes to Storyblok's public open-source projects (e.g. SDKs, sample applications, starter kits).Propose new or enhanced features for the Storyblok Headless CMS based on the interaction with enterprise customers and the developer community.Monitor, engage with and support the Storyblok community on Discord, Twitter, LinkedIn, and Dev.to.Represent Storyblok at online and in-person events and public speaking opportunities, as well as leading the booth and participating in events sponsored by Storyblok.Help guide our roadmap of documentation, tutorials, and onboarding experiencePassionate and highly knowledgeable about advanced topics and latest trends around web development.Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.EDUCATION AND EXPERIENCE5+ years of experience in web development.Experience with CMS in general; experience with Headless CMS is a plus.Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.Thorough knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.Experience with public speaking.Experience with organizing meetups or other events.Good problem-solving and critical-thinking abilities. Strong command of the English language.Good communication skills that facilitate interaction with multiple stakeholders and across departments.You are confident, detail-oriented, and highly motivated to contribute to the organization's growth as part of a high-performing team.DESIRABLE EXPERIENCEExperience with customer calls, developer support, or other developer relations activities.Experience with technical writing.U.S. Base Salary Range: $102,900 - $140,000At Storyblok, we are committed to equitable compensation and pay transparency. We consider many factors when it comes to compensation, such as the scope of the role, job-related skills, experience, and relevant education or training. Our base salary ranges are determined by job and job level and are benchmarked to relevant location and industry data. The range displayed represents the target US base compensation range within which we are hiring for this role. For some roles Storyblok also offers a competitive commission structure.MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTSRemote (home) work opportunity or funded by Storyblok co-working spaceGENERAL TERMSStoryblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).Here is a sneak peek of Storyblok's Visual EditorIf you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

Posted 1 week, 6 days ago Login to Apply

Analytical Development Technical Writer

Cambrex • Remote
Linkedin (USA)

Direct message the job poster from Cambrex Rob Duncan Rob Duncan Talent Acquisition Leader | Candidate Experience Champion | Building High‑Performing Teams Through Exceptional Candidate Experience, Hiring Manager… Company InformationYou Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services.With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.Your Work Matters.At Cambrex, we strive to build a culture where all colleagues have the opportunity to:engage in work that matters to our customers and the patients they serve learn new skills and enjoy new experiences in an engaging and safe environmentstrengthen connections with coworkers and the communityWe’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!Your Future Matters.Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!Job OverviewThe AD Technical Writer will be responsible for consistently generating high quality technical documents, such as test procedures, protocols, and reports based on data collected by other members of the Analytical Development department that meet the needs of other departments, clients, and regulators. Compliance with SOPs, cGMP, ICH, and other regulatory guidelines is required to perform most job tasks.ResponsibilitiesDrafting and revising controlled documents such as test procedures, method evaluation protocols, reports, and SOPs while following established guidelines for correctness, completeness, clarity, and format. Coordinate the approvals of these documents through the use of software such as MasterControl and TrackWise. Compile and present data from multiple sources such as laboratory notebooks and various laboratory instrumentation software. Maintain open communication with members of AD, QC, and QA to ensure timely delivery of high quality documents to support evolving business needs. Continuously improve documentation systems to increase efficiency and compliance with cGMP and/or other regulatory requirements. All employees are required to adhere to EPA, DEA, FDA and cGMP regulations as they relate to the operation of the Company; and to adhere to all company safety rules and procedures. All employees are expected to report to work regularly and promptly. Other duties relating to departmental mission, not specifically detailed in this section may be assigned.Qualifications/SkillsAdvanced technical writing skills and the ability to communicate effectively with peers, department management, and cross-functional coworkers. Fluent in written English. Familiarity with compliance requirements within cGMP with an emphasis on method validation and reporting requirements preferred. Demonstrated excellence in advanced word processing using Microsoft Word. Demonstrated computer literacy, including spreadsheets, structural drawings, databases, and communication packages preferably in a Windows environment. Ability to work in a highly independent and self-directed work environment. Education, Experience & Licensing RequirementsBachelor’s degree in Chemistry or closely related field required. Minimum of 2 or more years of experience in a cGMP regulated laboratory environment highly preferred. Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law. Show more Show less Seniority level Entry level Employment type Full-time Industries Pharmaceutical Manufacturing

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Technical Writer - Senior

Mujin • Remote
Linkedin (USA)

SummaryMujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. We aim to revolutionize the use of robotics within industry to free human resources from labor-intensive tasks to focus on more intellectual challenges.We are seeking a Technical Writer who combines an engineering education with strong English-language and communication skills. The ideal candidate has an engineering major and an English minor, technical communication minor, professional writing concentration, or equivalent demonstrated writing experience. This combination enables the writer to understand complex products, systems, drawings, specifications, and processes, then translate that information into clear, accurate, user-focused documentation for technical and non-technical audiences. The role partners closely with developers, engineers, product teams, field personnel, and other subject matter experts to create documentation for software, hardware, robotics, industrial equipment, operations, maintenance, integration, and product knowledge transfer.Position DescriptionApply engineering fundamentals to understand product architecture, system behavior, equipment operation, maintenance needs, technical risks, and user workflows.Translate complex engineering concepts, technical data, drawings, specifications, test results, and research findings into clear, concise, and accurate content.Work directly with developers, engineers, and other technical staff to validate that documentation reflects current processes, product functionality, design intent, and safe equipment use.Write and maintain user manuals, operator and maintenance manuals, troubleshooting content, how-to guides, integration guides, API and developer documentation, system instructions, and internal knowledge resources.Determine effective structures and layouts for complex manuals and technical documentation based on audience, task, system complexity, and information hierarchy.Interview subject matter experts, observe technical work, review source material, and ask precise follow-up questions to close information gaps.Edit technical content for clarity, impact, flow, meaning, consistency, accuracy, grammar, terminology, and readability across technical and non-technical audiences.Create diagrams, annotated visuals, examples, and other explanatory content that improve understanding of engineering systems and procedures.Ensure appropriate technical, terminology, safety, and content reviews occur and that approved updates are incorporated into published documentation.Develop schedules and plans for documentation projects, manage review cycles, and deliver quality content on time.Conduct usability reviews or validation activities to confirm that users can successfully follow the documentation.Define and maintain documentation standards, templates, style guidance, taxonomy, metadata, and governance practices while supporting scalable onboarding, training, and product knowledge management frameworks.Position RequirementsBachelor's degree in mechanical, electrical, computer, systems, industrial, robotics, mechatronics, software, or a related engineering field with3+ years of relevant technical writing, engineering documentation, product documentation, or closely related experience.Ability to understand engineering concepts and explain them in clear, concise language for technical and non-technical audiences.Experience reading and interpreting technical drawings, specifications, schematics, workflows, test information, or engineering source material.Experience with documentation tools, content management systems, publishing software, and collaborative review workflows.Strong command of English grammar, usage, structure, editing, and information organization.Strong attention to technical detail, accuracy, consistency, traceability, and version control.Ability to collaborate effectively with engineers and independently identify missing, ambiguous, or conflicting technical information.DesiredEnglish minor, technical communication minor, professional writing concentration, or equivalent demonstrated coursework and writing experience is strongly preferred.Engineering experience or significant hands-on exposure to robotics, industrial automation, material handling, manufacturing, software, hardware, or related technologies.Experience creating operator, maintenance, system integration, API, developer, troubleshooting, or safety-related documentation.Experience with structured content, information architecture, taxonomy, metadata, documentation governance, or knowledge management practices.Familiarity with engineering development lifecycles, change control, configuration management, validation, and release processes.Ability to create or interpret technical illustrations, diagrams, process maps, and annotated equipment images.Portfolio samples that demonstrate both technical depth and polished English-language communication.Physical Demands/ Work EnvironmentTravel Requirement: Less than 10%.Prolonged periods of sitting at a desk and working on a computerAbility to work extended hours as requiredMay need to visit sites per project needsGreat Company! Great Benefits! When working with Mujin, enjoy:100% Company paid Medical, Dental, Vision option plus the opportunity to buy-up some benefits beginning the 1st of the month after hire!100% Company Paid Life Insurance & Voluntary Benefits100% Company Paid Long and Short Term Disability15 Paid Time Off (PTO) days beginning your 1st year!11 Paid Holidays , including (2) Floating Holidays!401(k) Plan!Parental Leave Benefits!Health Savings Account (HSA) option with HDHP!Flexible Spending Account (FSA) options for Medical and Dependent Care!Referral Bonuses!Company Stock Options in many roles!This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.Attention ApplicantsIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Recruiting Team at careers@mujin-corp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests.This contact should not be used to inquire as to the status of an application.**Is this role eligible for sponsorship? Yes____ No__X__ ** Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Automation Machinery Manufacturing

Posted 1 week, 6 days ago Login to Apply

Instructional Designer, Office of Online Education

Wake Forest University • Remote
Linkedin (USA)

External ApplicantsPlease ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.Cover Letter And Supporting DocumentsNavigate to the "My Experience" application page.Locate the "Resume/CV" document upload section at the bottom of the page.Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.Current EmployeesApply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.Job Description SummaryAs an instructional designer in the Office of Online Education, you will collaborate and lead teams of faculty and staff in designing high-quality online and blended learning experiences across schools, programs, and departments at Wake Forest University. Working closely with faculty and staff colleagues, you will consult on instructional activities; evaluate educational technologies and teaching practices; manage course design projects; build courses in the Learning Management System (LMS), collaborate with faculty on the design and delivery of their courses; design faculty development experiences; and contribute to related work on special projects, as needed.Job DescriptionThis position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.Work Location and Hybrid Schedule:This is a hybrid position that requires the employee to work on campus at Wake Forest University at least one day per week. Additional on-campus presence may be required as needed.Essential FunctionsProject Management and Course Design (60%)Ensure instructional integrity of the course development projects through a method of systematic design and clear course standards and objectives.Provide recommendations for interface design, sequencing of instruction, use of assessments, and online interactive activities.Serve as project manager for online and blended course development, coordinating course teams, including instructors, relevant academic support staff, and multimedia specialists, ensuring timely delivery of high-quality products.Build out learner-friendly course experiences using Wake Forest’s online course platforms and learning technologies.Support faculty during the delivery of their online courses, identifying and resolving instructional issues that occur while a course or project is active.Identify and develop instructional best practices for online and blended learning environments.Contribute to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff.Consulting and Evaluation (30%)Consult with faculty on the effective use of instructional design strategies, web-based resources, multimedia technologies, and instructional software to improve teaching for online delivery.Research and evaluate new and emerging technologies, instructional design theories, and approaches and policies for potential application to instructional opportunities.Evaluate the instructional effectiveness of programs, courses, and training products using new and existing standards.Faculty Development and Special Projects (10%)Support constituent groups served by online education at the university through training, on-demand help guides, and secondary technical support.Propose and contribute to special projects that support educational goals of various schools or programs and align with the Office’s work on campus.Required Education, Knowledge, Skills, AbilitiesA bachelor’s degree in relevant discipline (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking) and at least 2 years of relevant experience.A minimum of 2 years of professional experience in instructional design working with credit-bearing courses in higher education.A demonstrated ability in at least one Learning Management System and additional learning technologies relevant to online instruction in higher education.Strong and comprehensive oral, written, and interpersonal skills that enable one to collaborate effectively with multiple constituencies in a fast-paced, dynamic work environment.Preferred Education, Knowledge, Skills, AbilitiesA master’s degree in relevant disciplines (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking).Experience developing courses in the Canvas learning management system.Experience conducting quality assurance reviews around the design and delivery of new and existing online courses using internal or external standards.Intermediate or advanced skills in website design, graphic design, analytics software, and/or video editing and production.AccountabilitiesResponsible for one’s own work.Physical RequirementsSedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.Environmental ConditionsNo environmental conditionsAdditional Job DescriptionTime Type RequirementFull timeNote To ApplicantThis position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Equal Opportunity StatementThe University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.Accommodations for ApplicantsIf you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Higher Education

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Technical Content Strategist

Optum • Remote
Linkedin (USA)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Technical Content Strategist position will be responsible for driving the overall content strategy for UnitedHealth Group's internal IT knowledge platform servicing over 52,000 engineers. This individual will interface with executive-level leadership, platform teams, product owners, distinguished engineers, and other stakeholders to craft and define the experience on the internal Healthcare Platform knowledge site. They will be responsible for analyzing existing structures and charting a roadmap to the new Unify structure. This individual should be a highly capable communicator able to broker agreements and collaboration across a broad range of constituents.You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Primary ResponsibilitiesDevelops and defines enterprise-wide content strategy for technical documentationLeads taxonomy, information architecture, and metadata standardsPartners with engineering and PM to set documentation prioritiesEstablishes governance, editorial guidelines, and long-term content roadmapYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications10+ years of experience in technical content development, content strategy, information architecture, or related fields5+ years of experience in leading content strategy for large-scale documentation or knowledge platforms5+ years of experience in collaborating with engineering, product management, UX, and executive stakeholders in a matrixed environment3+ years of experience in designing or governing enterprise‑scale taxonomy, metadata models, or content governance frameworks3+ years of experience with structured authoring methodologies (DITA, Markdown ecosystems, schema-based content, or similar)All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #GREEN Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Hospitals and Health Care

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Technical Writer

Keeper Security, Inc. • Remote
Linkedin (USA)

DescriptionKeeper is hiring a talented Technical Writer to join our Marketing team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play an integral role in growing our online presence.About KeeperKeeper Security is one of the fastest-growing cybersecurity software companies that protects more than 100,000 organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.About The RoleWe are looking for a Technical Writer to create clear, accurate and engaging content about cybersecurity, identity security and emerging technology. This role will cover both Keeper’s products and broader industry topics, including security trends, best practices, compliance requirements, technical challenges and thought leadership. The ideal candidate is an excellent writer who enjoys learning complex products, asking thoughtful questions and making technical information accessible. Experience writing about cybersecurity, SaaS, identity security, privileged access management or related technologies is highly valued.ResponsibilitiesResearch and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologiesCreate product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts and website contentDevelop educational content about industry trends, security risks, compliance requirements, best practices and emerging technologiesTranslate complex technical concepts into clear, accurate and audience-appropriate messagingPartner with Product Marketing and Product Management to understand product functionality, use cases, benefits and differentiatorsWork with Engineering and subject matter experts to validate technical accuracy and ensure content reflects current product capabilitiesDevelop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners and end usersReview and update existing content to ensure it remains accurate, current, consistent and aligned with Keeper’s messagingCreate content that clearly explains technical workflows, architecture, integrations, implementation considerations and customer benefitsCollaborate with SEO to develop search-informed content briefs and optimize content for relevant audiences and search intentMaintain consistent terminology, tone, style and product naming across all technical contentInterview internal subject matter experts and turn technical discussions into polished, structured contentManage multiple content projects simultaneously from research and outlining through review, revisions and publicationStay current on cybersecurity trends, industry terminology, compliance requirements and emerging technologiesRequirements5+ years of experience in technical writing, content marketing, product marketing or a related fieldExperience writing about technical products, software, cybersecurity, SaaS or enterprise technologyAbility to understand complex technical information and explain it clearly to different audiencesStrong research, interviewing, writing and editing skillsExperience creating structured content such as product documentation, technical briefs, datasheets, solution briefs or product pagesAbility to collaborate effectively with engineers, product managers, marketers and other subject matter expertsStrong attention to detail and commitment to technical accuracyAbility to multitask and be a self-starterAbility to check all technical material for consistency and accuracyExperience managing multiple projects and incorporating feedback from several stakeholdersAbility to work independently, take ownership of assignments and meet deadlinesAbility to prioritize and execute tasks in a fast-paced environmentPreferred RequirementsExperience with cybersecurity, identity and access management, privileged access management, password management or compliance Familiarity with content management systems, preferably WordPressBenefitsMedical, Dental & Vision (Inclusive of domestic partnerships)Employer Paid Life Insurance & Employee/Spouse/Child Supplemental lifeVoluntary Short/Long Term Disability Insurance401k (Roth/Traditional)A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)Above market annual bonusesKeeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.Classification: ExemptKeeper Candidate Privacy NoticeThis notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). Data We CollectInformation You ProvideContact details, CV/resume, cover letterEmployment history, qualifications, work eligibilityApplication responses and uploaded documentsInformation We GenerateInterview notes, assessments, communicationsScheduling informationInformation From OthersRecruiter/referral information who submit your profileReferences (with your consent, before final offer)Public professional profilesBackground verification (post offer)Voluntary Diversity and Equal Opportunity InformationWe may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements How We Use Your DataAssess your application and suitabilityManage interviews and recruitment workflowConsider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)Comply with employment law obligations Legal BasisLegitimate Interests (recruitment management, security and integrity of the hiring process)Contracting steps (for progressed candidates)Legal and regulatory compliance obligations; explicit consent where required Who We Share Information WithInternalHR, hiring managers, interviewers*, IT support for system administrationNote - diversity and equal opportunity data is not shared with hiring managers.Third PartiesService providers who assist with:Applicant tracking, recruitment systems and assessment providersBackground verification vendors (post offer)Recruitment agencies (where applicable)Tools to support communication, collaboration and to securely store your dataKeeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. International TransfersYour data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. SecurityWe implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. RetentionWe keep your data for 24 months from your last application activity, then delete or anonymize it.ExceptionsYou opt into our talent database for further retention by providing consent (extended retention)You're hired (transfers to employee records) Your RightsYou have the following rights and can contact us at the email below to exercise them:Access, correct, or delete your data, subject to applicable law and retention requirementsObject to or restrict processingWithdraw consent (where applicable)Request data portabilityLodge a complaint with your data protection authorityIf you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. Automated DecisionsKeeper does not make hiring decisions using solely automated processing. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Construction, Software Development, and IT Services and IT Consulting

Posted 1 week, 6 days ago Login to Apply

Technical Writer III

Scientific Research Corporation • Remote
Linkedin (USA)

Direct message the job poster from Scientific Research Corporation Louise Lazzarini Louise Lazzarini Over 30 years experience supporting our service men and women in a variety of roles from Human Resources Director to Project Manager and most… Developing, editing, and maintaining technical documentation for software applications, systems, interfaces, and supporting infrastructure Creating software and system documentation, including: System and software architecture documentation Software design and technical specifications User guides and administrator guides Installation, configuration, and deployment guides Standard operating procedures (SOPs) Application programming interface (API) documentation Release notes and change documentation Requirements and traceability documentation Test plans, test procedures, and test reports Operations and maintenance documentation Training and instructional materials Collaborating with developers, engineers, Scrum teams, product owners, business analysts, and subject-matter experts to gather and validate technical information Translating complex software and engineering concepts into documentation appropriate for both technical and non-technical audiences Participating in Agile ceremonies, sprint planning, backlog refinement, demonstrations, and retrospectives as appropriate Reviewing software requirements, user stories, acceptance criteria, architecture/design artifacts, source material, and technical specifications to identify documentation requirements Establishing and maintaining documentation standards, templates, style guides, and quality-control processes Ensuring documentation is accurate, consistent, complete, current, and compliant with applicable government and program requirements Tracking documentation changes using version-control and configuration-management processes Coordinating documentation reviews and incorporate feedback from technical teams, program management, and government stakeholders Supporting software releases by preparing release notes, deployment documentation, configuration information, and other required deliverables Working within collaborative documentation and development environments such as Confluence, SharePoint, Git, GitLab, GitHub, Jira, or similar tools. Maintaining documentation in accordance with applicable security, accessibility, records-management, and configuration-management requirements Identifying gaps, inconsistencies, and opportunities to improve existing technical documentation Providing status updates regarding documentation activities, risks, dependencies, and deliverables Requirements Bachelor's degree in technical writing, communications, English, information technology, computer science, engineering, or a related field equivalent professional experience may be considered in lieu of a degree Five or more years of professional technical writing or technical documentation experience, preferably supporting software development, information technology, engineering, or government programs Demonstrated experience producing technical documentation for complex software or IT systems Experience gathering technical information from software developers, engineers, system architects, and other subject-matter experts Strong understanding of the software development lifecycle and the ability to document processes across requirements, design, development, testing, deployment, and maintenance Demonstrated ability to analyze and communicate complex technical information clearly and accurately Excellent written, verbal, editing, proofreading, and organizational skills. Experience using Microsoft Office products, particularly Word, PowerPoint, Excel, and/or Visio Ability to manage multiple documentation assignments and competing priorities while meeting established deadlines Ability to work independently while effectively collaborating with cross-functional technical teams Must have Active TS/SCI clearance to start Desired Skills Experience working in Agile, Scrum, DevSecOps, or continuous-delivery software development environments Familiarity with software development and engineering concepts, including: Experience documenting APIs using tools such as OpenAPI Experience preparing Contract Data Requirements List (CDRL) deliverables, monthly status reports, program management reviews, executive briefings, or similar contractual reporting Experience developing documentation within a version-controlled environment Familiarity with federal cybersecurity and compliance frameworks such as RMF Experience supporting documentation subject to formal configuration management, quality assurance, or government acceptance processes Experience developing documentation for mission-critical or highly regulated systems Experience creating diagrams, process flows, architecture diagrams, or other technical visuals using tools such as Visio, draw.io, or similar Experience developing end-user training materials, quick-reference guides, and instructional content Relevant professional certification in technical communication, Agile/Scrum, IT, cybersecurity, or a related discipline Clearance Information SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET / SCI LEVEL Travel Requirements No travel required for this position About UsScientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals with amounts increasing based on role and years of service, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. EEO Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Engineering Services

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Technical Writer

Leidos • Remote
Linkedin (USA)

DescriptionThe National Airspace System Integration Support Contract (NISC) Division of the Leidos Enterprise Transportation Business Area currently has an opening for a Technical Writer.This position will be part of a dynamic team working to support the Federal Aviation Administration (FAA) in Oklahoma City at their Mike Monroney Aeronautical Center location.Technical Writing Support - Must Provide Technical Writing Expertise To Assist In The Publication Of Developed (and Partially Developed) Technical Documents. Specifically, The Contractor WillSupport the creation, revision, and updating of technical documentsSupport the development and creation of documents and procedures by providing technical writing skills commensurate with current business practices (plain language) and continuous process improvement methodologies.Support groups in the participation of meetings and providing technical writing input for documentation needs. Support the proposal of timelines for documents, after which, the FAA will approve.Provide support to ensure 508 Compliance for posted documents.Provide input and suggestions for writing style guides and internal standard operating procedures (SOP) for supported documents.Provide support in the coordination of submitted documents, including the review and comment process outlined in the appropriate FAA order and Quality Management System (QMS) process, and the post-coordination process including the resolution of comments and preparing the final document version for division level approval.Provide support for the maintenance and retention of backup files in an electronic format for archival and update purposes.Provide deliverables as electronic copies of files, reports, and products by assigned dates. Acceptable electronic formats are the current versions of Microsoft Word and/or Adobe Acrobat.Basic QualificationsBachelor’s degree and 2+ years of prior relevant experience or master’s with less than 2 years of prior relevant experience. Additional experience may be substituted in lieu of a degree. Excellent customer service skills and the ability to work independently.Proficiency with Microsoft Office 365 including TeamsAbility to map business processes, prepare documentation, and perform analysis.Preferred QualificationsFamiliar with the Federal Aviation Administration organizational structure and policies.If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Original PostingAugust 31, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay RangePay Range $52,000.00 - $94,000.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay And BenefitsPay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Show more Show less Seniority level Entry level Employment type Full-time Industries Government Administration and IT Services and IT Consulting

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Developer Relations Lead

917Ventures • Remote
Linkedin (Philippines)

Direct message the job poster from 917Ventures Mikki Calinawan Mikki Calinawan Recruitment Head at 917Ventures Developer Relations LeadAbout the role917Ventures is the corporate venture builder of Globe. In 2027 we're putting our agentic AI platform at the center of everything we do, and we're building a developer community around it from scratch.We need someone to own that community end to end, from a developer's first touchpoint with us to building, governing and deploying production AI agents on our platform. You'll run the programs that turn curious developers into a skilled community of AI builders, and route the strongest of them into our venture pipeline, enterprise deployments and agent inventory.This is a one-person role with a lot of support around it. You design the programs, grow the community, and make sure the right builders reach the right team.What you'll doKeep a running map of the AI space and the Philippine developer community: which segments are growing, which tools and frameworks builders are adopting, and where our platform fits. Use it to keep reshaping the program mix.Grow and run our open developer community, including shared channels, monthly meetups, sample agents and our free platform tier.Get developers from sign-up to their first working AI agent, through hands-on workshops and hackathons designed with our FDEs.Build a certification track around real, practical challenges: building an agent, connecting it to enterprise systems and data, implementing human approvals and guardrails, orchestrating multiple agents, and deploying and monitoring in production.Recruit and manage an ambassador program with community leads from Philippine developer and AI groups, giving them platform credits, early access to new features and direct access to our engineering team.Plan and run hackathons centered on real enterprise problems from Globe, Ayala and our partners, including our flagship joint event.Build relationships with universities, AI meetups, venues and partner communities to keep expanding our reach.Work with FDEs on office hours and hackathon support, and bring developer feedback on agent tooling, docs and onboarding back to our platform team.Spot the builders with momentum and route them: startups into Velocity, deployable builds to our FDEs, and reusable agents into our agent inventory once they clear governance review.Use AI tools in your own work, whether that means drafting content, analyzing community data or automating program operations, so a one-person team can run at scale.Own the metrics at every stage of the funnel: developer sign-ups, developers with active usage, repeat usage, certified builders, ambassador reach and production agents shipped.What you bring4 to 6+ years in developer relations, community management or technical evangelism, ideally at a platform, API, SDK or AI company.A track record of building or scaling a developer community from early stage to hundreds of active members.Hands-on familiarity with building on LLMs and AI agents. You've built something yourself with LLM APIs, agent frameworks or tool-calling, and can speak credibly about concepts like RAG, MCP, orchestration, evals and guardrails.Enough technical fluency to hold your own with engineers on agents, APIs and connectors, and to run certification challenges credibly.Experience running events end to end: hackathons, meetups, workshops, ambassador programs and venue logistics.A natural relationship-builder who is comfortable being the public face of our developer ecosystem.Comfort owning a funnel with real numbers at every stage, and making decisions from the data.The ability to work cross-functionally with engineering, product and commercial teams without needing to own their work.Nice to haveExisting relationships within Philippine developer and AI communities.Experience running or judging hackathons focused on enterprise or B2B problems.Experience with enterprise AI adoption, including security, data access and governance requirements for agents in production.A public presence as a builder or speaker, such as talks, open source projects, technical writing or content about AI. Show more Show less Seniority level Associate Employment type Full-time Industries Technology, Information and Media

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Senior Learning Content Designer

Xiaomi Deutschland • Remote
Linkedin (Germany)

Direct message the job poster from Xiaomi Deutschland Agnes WANG Agnes WANG Recruiting Manager @ Xiaomi Technology | Xiaomi EV European R&D Center 【About the Role】The Senior Learning Content Designer is responsible for translating Xiaomi’s brand, products, technology, customer experience and commercial strategy into engaging, accurate and scalable learning content for retail teams and partner networks across Europe.This role combines strong automotive and product understanding with learning-content strategy and visual storytelling. You will independently work with complex source information, identify what frontline teams need to know, structure the learning story and turn it into high-quality training content across classroom, digital and blended-learning formats.【Key Responsibilities】Develop and continuously improve learning content across product and technology, brand, sales, customer experience and retail operations.Translate complex product and technology information into clear customer benefits, sales narratives and relevant frontline knowledge.Independently structure learning modules from business requirements, product documentation and subject-matter input, determining the appropriate storyline, content hierarchy and level of detail.Develop vehicle launch training, product highlights, competitor comparisons, sales tools, facilitator guides, job aids, quick-reference materials and digital learning assets.Build modular learning content supporting onboarding, certification, product launches, refreshers and continuous development.Define learning objectives, module structures, knowledge checks, exercises and supporting assessment content where required.Work closely with Product, Retail Capability, Sales Operations and subject-matter experts to ensure content is factually accurate, commercially relevant and appropriate for frontline audiences.Translate approved competitor intelligence and market information into useful comparison and positioning materials for sales teams.Maintain a consistently high standard of visual storytelling, information design and communication across all learning assets.Support LMS, classroom, virtual, digital and blended-learning formats, ensuring content can be effectively scaled across European markets.Continuously update materials based on product changes, market developments, frontline feedback and evolving business priorities.Support the governance, version control and localisation of European learning content.【What We're Looking For】Strong experience developing automotive product, sales, commercial or customer-facing learning content, ideally within an OEM, importer, dealer network or automotive consultancy.Strong understanding of cars, automotive technologies and the European automotive market.Ability to interpret complex product or business information and independently determine what matters to a frontline retail audience and how it should be communicated.Strong understanding of learning principles and the ability to structure content around clear learning outcomes rather than simply presenting information.Excellent product storytelling, copywriting and information-structuring skills.Strong visual storytelling and presentation-design capabilities.Advanced proficiency in PowerPoint and strong familiarity with creative tools such as Adobe Creative Suite or equivalent.Experience with video production, editing, motion graphics, digital learning or emerging content-creation technologies is highly desirable.Excellent attention to detail, particularly when working with product specifications, technology and competitor information.Strong stakeholder-management skills and confidence working directly with subject-matter experts.Excellent professional English is mandatory. German is highly desirable, as are additional European languages.Genuine passion for automotive products and technology.Privacy Statement:By applying for the job, you acknowledge that you have read and accepted the privacy policy:Data Controller: The corresponding entity within Xiaomi (namely, Xiaomi Retail Germany GmbH or Xiaomi Technologies Limited, as applicable considering the region of the position you are applying for. Purpose: Your personal data will be processed for the purpose of evaluating and managing your job application. Retention: As a general practice, your data will be kept for one year for these purposes unless a different retention period is required by applicable law. We encourage you to keep it updated, as it may be used to share future job openings that match your profile and may be of interest to you.Legal Basis: Data subject’s consent. International Transfers: Processing your job application may require the transfer of your personal data to other regions (for example, Chinese mainland). If this occurs, Xiaomi will implement appropriate safeguards in accordance with applicable rules on international data transfers to ensure that your personal data is processed securely.Data subject rights: You may exercise your data protection rights (access, rectification, erasure, etc.) and contact our Data Protection Officer via our platform: https://privacy.mi.com/support/?locale=en Additional Information: https://privacy.mi.com/HR/en_GB/ Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Motor Vehicle Manufacturing

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About RevolutPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.About The RoleThe Communications team makes sure every message counts. They turn complex ideas into clear, compelling stories that resonate across the business and beyond. By shaping how Revolut speaks to the world, they connect teams, amplify our brand, and ensure the right message reaches the right audience at the right time.We’re looking for a Localisation Specialist (Translator) to help us bring Revolut to customers in Argentina. You’ll play a key role in ensuring our content isn't just translated, but truly localised and culturally relevant to the market.Up to shape what's next in finance? Let's get in touch.What You'll Be DoingCopying HTML contentDelivering high-quality copy adapted in your target language (transcription) for all types of content produced (app, website, emails, etc.)Ensuring daily volume expectations are metAdapting long-term strategic brand, tone, and vision to local markets, cultural differences, and perceptionsSuggesting long-term strategic content projectsContributing to live translation updates, maintaining the brand's tone of voice and strategic messaging that aligns to wider company goalsWhat You'll NeedFluency in Argentine Spanish (native level)Fluency in English (C1)A bachelor's degree1+ years of experience in localisation/translations, translating content in a similar fieldExcellent writing, editorial, and reviewing skillsExperience writing creative and engaging contentA joy for working in the intersection of copy and transcreationExpertise adapting copy to a specified tone of voice and with brand-led strategic messagingA data-driven approach and awareness of the importance of appropriately quantifying your workTeam player abilities with experience collaborating across functionsGreat self-organisation skills to keep cool when working to tight deadlinesBuilding a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.Important notice for candidates:Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice Show more Show less Seniority level Entry level Employment type Full-time Industries Financial Services

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Technical Writer

Braze • New York City
Greenhouse (USA)

<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>We're looking for a technical writer to join our Tech Writing team — someone who thinks in systems as naturally as they think in sentences. At Braze, documentation is infrastructure: a connected, structured body of knowledge that both developers and machines read from, not a collection of individual pages. You'll spend as much time shaping how that knowledge is organized and generated as you will writing it.</p> <p>Our documentation practice is already well established, with a mature style guide, writers who own specific product domains, and a workflow where AI-assisted drafting sits alongside traditional technical writing. Your job is to push it forward on two fronts. The first is architectural: defining the metadata, taxonomy, and context our tooling relies on to produce useful first drafts. The second is editorial: becoming a genuine expert on Braze's platform and bringing the kind of scrutiny that turns a plausible draft into documentation our customers can actually trust — accurate, well-structured, and consistent in voice with every other Braze experience.</p> <p><strong>WHAT YOU’LL DO</strong></p> <ul> <li>Define and maintain the metadata (YAML front matter), taxonomy, and contextual guidelines that our AI-assisted drafting workflows depend on</li> <li>Review and verify machine-generated prose and code samples line by line, checking technical accuracy, edge-case behavior, and voice before anything ships</li> <li>Write and revise API references, integration guides, and conceptual documentation in our docs-as-code environment, owning feature updates end to end</li> <li>Become an expert on the Braze platform, distilling complex functionality into approachable, user-centric language</li> <li>Help oversee and maintain the documentation GitHub repository</li> <li>Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and Implementation teams to pin down how the platform actually behaves and to validate real customer integration paths</li> <li>Organize content so it serves a developer mid-integration and a system retrieving context — the same structure has to work for both</li> <li>Ensure documentation applies voice, style, and branding consistent with other client experiences</li> <li>Keep improving our documentation and client education experience through feedback-gathering, research, experimentation, and data-driven decisions</li> <li>Promote and foster knowledge exchange across teams</li> </ul> <p><strong>WHO YOU ARE</strong></p> <ul> <li>3+ years writing documentation for genuinely technical audiences — APIs, SDKs, or developer platforms — with writing samples that show both range and precision</li> <li>Fluent in information architecture and knowledge management</li> <li>A rigorous editor with a sharp instinct for the draft that reads well but says something subtly wrong</li> <li>Comfortable with Git, Markdown, YAML, and docs-as-code workflows</li> <li>An active, practical user of LLMs and AI tooling in your own work — you've figured out where they help and where they don't</li> <li>Able to explain technical concepts to engineers and to non-technical readers, and to know which one you're writing for</li> <li>Curious by default: you want to understand why something works the way it does before you document it, and you'll say so when a plan doesn't hold up</li> <li>Steady across many stakeholders and comfortable when priorities shift</li> <li>Excellent interpersonal skills, a user-centric team-player attitude, and confidence presenting your work and your reasoning</li> <li>A relentless advocate for the user experience</li> </ul> <p>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $73,000 and $109,000/year with an expected On Target Earnings (<span data-highlighted="true" data-vc="highlighted-text">OTE</span>) between $81,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.</p><div class="content-conclusion"><p><strong>WHAT WE OFFER</strong></p> <p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.</em></p> <p>From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p> <ul> <li>Competitive compensation that may include equity</li> <li>Retirement and Employee Stock Purchase Plans</li> <li>Flexible paid time off</li> <li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li> <li>Family services that include fertility benefits and equal paid parental leave</li> <li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li> <li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li> <li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li> <li>Employee Resource Groups that provide supportive communities within Braze</li> <li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li> </ul> <p><strong>ABOUT BRAZE</strong></p> <p>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.</p> <p>The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.</p> <p>Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.</p> <p>The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.</p> <p><strong>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p> <p>At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p> <p>Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.</p> <p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you</p> <p><strong>OUR AI-POWERED BRAZE RECRUITMENT PROCESS</strong></p> <p>At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.</p> <p>This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.</p> <p>Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:</p> <ul> <li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li> <li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>. </li> </ul> <p>Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.</p> <p><strong>Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)</strong></p> <p>Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. </p> <p>To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.</p> <p><em>Please see our</em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.<br></em></p></div>

Posted 1 week, 6 days ago Login to Apply

Technical Process & Documentation Specialist (m/w/d)

Nexi Switzerland • Remote
Linkedin (Switzerland)

Job DescriptionWhat if your next job lets you simplify payments for millions, every single day?Join Nexi and be part of a collaborative, inclusive workplace where you can learn, grow, and make an impact everyday.About NexiAt Nexi, we're simplifying the future of digital payments. As one of Europe's leading payment companies, we combine international scale with the dynamism of a fast-moving tech company. With over 9,000 colleagues across more than 25 countries, we're shaping how people and businesses pay and interact every day. Here, your skills, curiosity, and ambition don't just support the business. They help shape what comes next.Your Everyday at NexiAs a Technical Process & Documentation Specialist , you’ll join a collaborative and forward-thinking team based in Gland. Within the team, you will be the go-to person for documentation and process organization. Your primary mission will be to gather the team’s knowledge, structure it, and transform it into clear, accessible, and easy-to-maintain procedures.About Your Future RoleIn this position, you will:Create, maintain, and update the team’s operational and technical documentation.Formalize procedures, work instructions, and user guides.Document existing processes and identify opportunities for improvement.Organize and maintain documentation repositories (SharePoint, Teams, Salesforce).Collaborate with subject-matter experts to capture and structure their knowledge.Produce process diagrams, quick reference guides, and training materials.Ensure documentation remains up to date and easily accessible.Contribute to the continuous improvement of the team’s working methods.Support new employees through clear and well-structured documentation.What We Value In YouWe’re looking for someone eager to make a difference. Here’s what we value:QualificationsEducation and ExperienceCFC in IT Operations or an equivalent qualification.Initial experience in an operational or IT environment is an asset.Strong interest in organization, processes, and document management.Good understanding of IT and collaborative tools.SkillsExcellent written communication skills in French.Good command of professional English.Very good proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams, SharePoint).Knowledge of Salesforce is an asset.Strong organizational skills and great attention to detail.Ability to work independently and in a structured manner.Comfortable interacting with a wide range of stakeholders.Analytical mindset and a desire to improve working methods.LanguagesFrench: Native speaker or excellent proficiency.English: Good professional working level.German: An asset.Additional Information6 weeks of paid vacation.Remote work possible depending on team needs.Contribution toward transportation costs.Laptop and professional equipment provided.Modern and collaborative working environment.Professional development opportunities.Integration into a dynamic and international team.Life and Culture at NexiWorking at Nexi means collaborating across teams, markets, and disciplines to solve complex challenges and deliver meaningful results. You'll be part of an environment where knowledge sharing, continuous improvement, and teamwork are part of everyday life. Discover more about our culture, values, and what it's like to be part of Nexi on our Life at Nexi page .Diversity and Inclusion CommitmentAt Nexi, diversity and inclusion are at the heart of who we are. By embracing differences and fostering respect, we build a culture where every individual has the opportunity to learn, grow, and succeed.Next starts with you, everydayAt Nexi, our next idea, our next innovation, starts with you. Join us today.Please submit your CV in EnglishResponsibilities QUALIFICATIONS Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Financial Services and IT Services and IT Consulting

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Senior Network Data & Knowledge Engineer

Singtel Group • Singapore
Adzuna (SG)

Singtel is seeking a Principal Specialist, Network Data & Knowledge Engineering to lead architecture and engineering of data and knowledge foundations for AI-enabled networks. You will shape data models, APIs, and governance across real-time and batch streams, influencing platform choices and practice with cross-functional teams. You will guide ontology, semantic modelling and data-product thinking, contributing to scalable, secure network data products and services for enterprise and consumer …

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What the role is Join Us in Shaping the Future of Career Development We are seeking a dynamic Senior Manager to drive innovative curriculum development while building thriving professional communities through our CareersIgnite digital platform. This role combines curriculum expertise with community engagement to empower career professionals in today's evolving landscape. What you will be working on Curriculum Development and Innovation Design and review training curriculum that aligns with orga…

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Instructional Designer & Writer

CanadaHelps • Remote
Linkedin (Canada)

At CanadaHelps we believe in the power of generosity - not just for those who receive it, but for everyone it touches. Every act of generosity sparks connection, inspires change, and brings people together. This is an opportunity to join something bigger: a movement that fuels progress, strengthens communities, and reminds us of what’s possible when we come together.We are a dedicated team of entrepreneurial-minded peers who believe in a world where everyone can thrive. We offer a flexible, inclusive environment built on growth, ambition, and shared success.CanadaHelps provides the most comprehensive and flexible range of giving solutions for donating to any charity in Canada, and we partner with charities of all sizes to ensure they have the tools they need to achieve their goals.About the role:We are looking for a full-time Instructional Designer & Writer. This role is responsible for customer-facing documentation, knowledge, training, and enablement for the CanadaHelps platform, including Ensemble*.The role ensures that internal teams and charity administrators have access to accurate, current, and actionable information through well-managed documentation, training programs, AI knowledge, and self-service resources that support successful platform adoption.This is a 12 month contract role (Maternity leave). This position is remote but may require to be in-office in Toronto for team collaborations.The annual salary range for this role is $65,000 - $75,000. Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.CanadaHelps Ensemble (CHE) is a management system made by CanadaHelps, to help charities more efficiently manage donations, donor profiles, tax receipting, reports, and more.Responsibilities:CHE Knowledge Ownership (Customer-Facing)Own and maintain all customer-facing CHE documentation, ensuring content reflects current product capabilities, limitations, and workflows.Support charity administrators via email and occasional phone calls, guiding them on CHE use, efficiency, and line with current (and future) platform capabilities.Regularly audit and update knowledge base articles as CHE features evolve.Ensure clarity, accuracy, and usability of CHE help content for charities and internal teams.Act as the escalation point for CHE knowledge gaps or inconsistencies identified by Support or Product.Knowledge Management & GovernancePartner with the Content Enablement Partner (Internal & External) to ensure the ongoing maintenance, review, and continuous improvement of Knowledge Base content.Develop, organize, and standardize Knowledge Base articles, job aids, process documentation, and reference materials to improve consistency, usability, and ease of access.Partner with subject matter experts and cross-functional stakeholders to identify knowledge gaps, validate content accuracy, and implement updates resulting from business, process, system, or product changes.Monitor Knowledge Base usage, search trends, feedback, and performance metrics to identify opportunities for continuous improvement.Establish and maintain Knowledge Base governance practices, including content ownership, review cadences, version control, quality standards, and publishing processes across departments.Ensure documentation remains accurate, current, and aligned with operational processes, policies, and organizational standards.Training & EnablementDesign and deliver CHE training for customer-facing teams (Support, Account Development, Customer Success).Create scalable training materials (guides, walkthroughs, demos, release notes).Partner with Product to translate feature changes into clear training and documentation updates.Support onboarding and refresh training to ensure consistent CHE usage across teams.Genie Chatbot Training & Content Readiness Train and maintain Genie chatbot knowledge related to CHE, including:Supported actionsKnown limitationsCorrect escalation pathsValidate chatbot responses against live CHE behavior to prevent misinformation.Partner with technical teams to flag gaps where chatbot guidance does not align with CHE functionality.Ensure AI responses reflect current, approved CHE workflows.Adoption & Feedback LoopsMonitor CHE adoption signals surfaced through Support interactions and training sessions.Collect and synthesize feedback from charities and internal teams on CHE usability and comprehension.Surface recurring friction points to Product and CX leaders with clear recommendations.Support targeted enablement efforts where CHE usage or understanding is low.Cross-Functional CollaborationWork closely with Product, Support, CX, Data, and the Content Enablement Partner to ensure CHE knowledge remains accurate and actionable.Act as a bridge between technical changes and customer-understandable guidance.Ensure documentation, training, and chatbot updates are coordinated and delivered in a timely manner.Other ResponsibilitiesPerform other duties and projects as assigned in support of operational priorities and continuous improvement initiatives.What you bring:Minimum of 2–3 years of experience in a training, instructional design, client services, or operations role within a tech, SaaS, or nonprofit-focused organizationStrong ability to translate technical product knowledge into accessible learning for cross-functional teamsExceptional communication skills, both verbal and written, with a clear instructional styleProven experience working with tools such as Google Workspace, Microsoft Office, and learning management systems; familiarity with Jira and CRM platforms is an assetStrong organizational and multitasking abilities with a keen attention to detailDemonstrated ability to work independently while managing cross-team collaborationThings that would be strong assets in this roleExperience working with charity or nonprofit partnersFamiliarity with API-based product environmentsInnovative approach to training design and team enablementBilingualism (English and French) considered a strong assetWe believe in everyoneAt CanadaHelps, we commit to pursuing deliberate efforts to ensure that our company is a place where differences are welcomed, different perspectives are respectfully heard and where every individual feels a sense of belonging and inclusion. We know that by creating a vibrant climate of inclusiveness, we can more effectively advance our collective capabilities.AI in Recruitment :CanadaHelps does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions. AI tools may be used solely to assist with note-taking during interviews, allowing our team to focus on the conversation. These tools do not make or influence hiring decisions. Show more Show less Seniority level Entry level Employment type Contract Industries Non-profit Organization Management

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A4 Technical Writer, Archaeology

Tk̓emlúps te Secwépemc • Remote
Linkedin (Canada)

JOB POSTINGTk’emlúps te Secwépemc (TteS) is a fast-growing vibrant organization committed to the development and progress of its Band Members and Community. As such, the TteS invites applications from qualified, highly motivated and dynamic individuals to fill the following position.POSITION TITLE: A4 -Technical Writer, ArchaeologyDEPARTMENT: Knúcwmens le Sxwixwéytemc Archaeology Services Ltd. (KSAS) SUPERVISOR: General ManagerTERMS: Full-Time, Permanent REFERENCE #: 2026-129Purpose Of PositionUnder the direction of the General Manager and in collaboration with the Portfolio Archaeologists, the Technical Writer prepares, reviews, and edits contractual and regulatory deliverables for archaeological and cultural heritage projects. Deliverables include preliminary, interim, and final reports; archaeological site forms; technical memoranda; and letter reports.Key Responsibilities Include Conducting background research. Managing and processing field data collected in digital and hard-copy formats. Preparing regulatory documents and drafting and submitting archaeological site forms. Producing clear, accurate technical reports. Identifying opportunities to improve operations and archaeological reporting. Mentoring KSAS staff in regulatory reporting requirements.All responsibilities are carried out in accordance with Tk’emlúps te Secwépemc policies and bylaws, the BC Heritage Conservation Act, and applicable guidelines.Duties And ResponsibilitiesReporting and Data ManagementCoordinate analysis and manage digital and hard-copy field data.Conduct background research and maintain accurate supporting records.Prepare summary, overview, interim, and final reports.Review and edit reports for accuracy, clarity, consistency, and compliance.Complete final written reports in accordance with permit requirements under the BC Heritage Conservation Act.Collaboration and Advisory SupportLiaise with KSAS field personnel and other archaeological staff.In consultation with archaeological staff, recommend approaches to conserving and interpreting archaeological findings.Advice on opportunities to improve operations and reporting processes.Mentorship And Organizational ResponsibilitiesMentor KSAS staff at all levels in office-based assignments, including research, data management, analysis, reporting, and archaeological site documentation, in accordance with regulatory requirements and TteS policies.Perform all duties in accordance with TteS policies, standards, and procedures.Maintain confidentiality in all matters relating to the affairs of TteS.Assist the Portfolio Archaeologists and other KSAS staff as directed by the General Manager, and perform other related duties as required.Education And ExperienceProfessional Certification, Education and Experience: Bachelor’s or graduate degree in archaeology, anthropology, or related discipline, together with demonstrated experience producing regulatory deliverables with 4 years of relevant work experienceDemonstrated technical report-writing, leadership, and communication experience.Experience with Geographic Information Systems and mapping tools for producing accurate, standardized, and legally compliant archaeological regulatory reports (ESRI ArcGIS, QGIS, Google Earth).Knowledge of and experience complying with occupational health and safety regulations.Experience in Interior Plateau archaeology is an asset.Understanding of Secwépemc culture and heritage, or experience working with a First Nations organization, is an asset.Skills And AbilitiesCommunicate clearly and confidently when providing education about archaeology and related regulatory requirements.Produce clear, accurate technical documents and manage field data effectively.Work independently with minimal supervision in a deadline-oriented environment.Coordinate concurrent activities, set priorities, meet project deadlines, and keep staff and colleagues informed.Research, verify, collect, and analyze information and prepare reports and supporting documents.Demonstrate strong organization, planning, initiative, self-motivation, tact, diplomacy, problem-solving, and judgement.Work collaboratively and respectfully as part of a team.Mentor archaeological team members to support high performance and collaboration.Special RequirementsThis position requires extensive technical-writing experience and expertise in British Columbia cultural resource management. The incumbent must be able to utilize spatial data software i.e. Geographic Information Systems for data processing.Financial ResponsibilityTrack project reporting budgets.Ensure the accurate and timely submission of timesheets and Labour, Equipment, and Material (LEM) tickets documenting daily work, resources, and materials for invoicing.Supervision Or Training DutiesMentor KSAS staff in field data-collection methods, data management, archaeological site documentation, analysis, and reporting in accordance with industry standards, regulatory requirements, and TteS policies and procedures.Working ConditionsHybrid or remote work arrangement.Standard working hours are 8:00 a.m. to 4:00 p.m., including a one-hour lunch break.HOURS OF WORK: Normal Day shifts - 7 hours. Non-normal shifts may be required.PAY GRADE: $35.32- -$44.89/ hour depending on education & experienceBenefitsExtended health, dental and vision7.6% Registered Pension Plan (RPP) matching and Life insuranceTk’emlúps te Secwépemc thanks all applicants for their interest, however, only those selected for an interview will be contacted.In accordance with Section 16(1) of the Canadian Human Rights Act and pursuant to Section 42 of the BC Human Rights code, it is TteS Policy to practice preferential hiring for Aboriginal peoples. Candidates who wish to qualify for preferential consideration must self-identify.Deadline for the Job posting is October 22nd, 2026 at 2pmSubmit Job Application Form, cover letter, resume, and references online: https://tkemlups.ca/employment/or at our Human Resources office #320 Chief Alex Thomas Way. Office Hours are Monday to Friday 8:00 am to 4:00 pm & closed for lunch from 12:00 pm to 1:00 pmWe require each applicant to fill out an online application form which can be found at: https://tkemlups.ca/employment/Any late submissions or submissions without the job application form will not be considered. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Government Administration

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Technical Writer

GEA Group • Remote
Linkedin (Denmark)

Are you passionate about transforming complex technical information into clear, user-friendly documentation? GEA Process Engineering is looking for a Technical Writer who will take ownership of technical documentation across our product portfolio and help drive standardization, quality, and continuous improvement.Working closely with engineers, project managers, product owners, and subject matter experts, you will ensure that our documentation meets customer needs, regulatory requirements, and industry standards. Our technologies range from spray drying systems to powder handling equipment, providing a unique opportunity to work across a broad range of products and technical disciplines.Responsibilities / TasksAs our Technical Writer, you will:Create, maintain, and validate technical documentation, including operation manuals and costumer instructions, in accordance with applicable standards, directives, and internal guidelinesCollaborate closely with engineers, project managers, product owners, and other stakeholders throughout the documentation lifecyclePlan, coordinate, and follow up on documentation activities to support project deliverables and timelinesCoordinate translation activities with external translation partnersDrive continuous improvement of documentation processes, tools, templates, and standardsParticipate in defining and implementing new procedures, guidelines, and ways of working for technical documentationYour Profile / QualificationsTo succeed in this role, we are looking for a colleague who is passionate about communicating complex technical information in a clear and structured way.Furthermore, We Imagine That You HaveProven experience in technical writing, technical documentation, or end-user manuals, preferably within a mechanical engineering or industrial environmentSolid understanding of relevant standards, regulations, directives, and compliance requirementsExcellent written communication skills and a high level of proficiency in EnglishStrong attention to detail with a structured and systematic approach to workAbility to work effectively with a broad range of technical experts and stakeholdersInterest in improving processes, systems, and tools related to documentation managementExperience with documentation management systems, content management systems, or structured authoring tools is considered an advantageWould you like to know more?If you would like to find out more about this position before submitting your application, please do not hesitate to contact Kári Holgarsson, Director Engineering Support on phone no. +45 41 74 84 45 or by email Kari.Holgarsson@gea.com.Please apply via the indicated link. Please note that GEA explosively uses electronic recruiting, and only applications received though our application system will be considered.About GEAGEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.Did we spark your interest?Then please click apply above to access our guided application process. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Industrial Machinery Manufacturing, Machinery Manufacturing, and Food and Beverage Manufacturing

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Knowledge Management Counsel

recruitometry • Toronto
Adzuna (CA)

Knowledge Management Counsel About the Role: A leading Canadian business law firm is seeking a talented Knowledge Management Counsel to join its Knowledge Management team in Toronto, Ontario. This is an excellent opportunity for a lawyer with 2 5 years of client-facing corporate, M&A, and securities experience who is intellectually curious and interested in applying legal knowledge, research, drafting, and technology skills in a sophisticated knowledge management environment. The successful can…

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Technical Writer

P360 • Remote
Linkedin (India)

Direct message the job poster from P360 Rolefa Feviola Morais Rolefa Feviola Morais HR Generalist at P360 Greetings from P360..!About us:P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them.Job DescriptionWe are looking for a skilled and detail-oriented Technical Writer to join our team. In this role, you will create clear, accurate, and user-friendly documentation that enables customers and internal stakeholders to effectively understand and use our products and services. You will collaborate closely with cross-functional teams, including Product, Engineering, Design, and Support, to transform complex technical concepts into easy-to-understand content.Key ResponsibilitiesDocumentation DevelopmentCreate, update, and maintain high-quality technical documentation, including user guides, process documentation, technical specifications, knowledge base articles, and standard operating procedures (SOPs).Ensure all documentation adheres to organizational standards for quality, accuracy, consistency, and usability.Simplify complex technical information into clear, concise, and engaging content for diverse audiences.Content ManagementResearch, organize, write, review, and edit documentation based on project requirements and product updates.Maintain documentation repositories and ensure content remains current, accurate, and easily accessible.Continuously review existing documentation and recommend improvements to enhance clarity and user experience.CollaborationWork closely with Subject Matter Experts (SMEs), Product Managers, Engineering, Design, and Support teams to gather technical information and validate documentation.Participate in documentation planning throughout the product development lifecycle.Assist in creating diagrams, screenshots, workflows, and other visual aids to improve content effectiveness.Process ImprovementDevelop and maintain documentation templates and style guides to ensure consistency across all deliverables.Support documentation migration and content organization initiatives where required.Contribute ideas to improve documentation processes, tools, and information architecture.Required QualificationsBachelor's degree in Computer Science, Engineering, Technical Communication, Information Technology, or a related field.2–4 years of experience as a Technical Writer, preferably in a software or technology environment.Excellent written and verbal communication skills with strong attention to detail.Ability to quickly understand technical concepts and translate them into user-friendly documentation.Experience creating documentation for multiple audiences, including end users, administrators, and technical teams.Strong organizational and time management skills with the ability to manage multiple assignments simultaneously.Proficiency with Microsoft Office and common documentation or collaboration tools (e.g., Confluence, SharePoint, Jira, Markdown, or similar).Preferred QualificationsUnderstanding of the Software Development Life Cycle (SDLC) and Agile methodologies.Experience collaborating with Engineering, Product, and UX teams.Familiarity with documentation authoring tools, XML/DITA, Markdown, or content management systems.Basic knowledge of UI documentation, API documentation, or release notes.Technical Writing certification (e.g., Society for Technical Communication) is an advantage.Perks & BenefitsPermanent Work from HomeFlexible Work Week (5-Day Week / 4-Day Work Week - every alternate Friday off)Fixed Internet AllowanceAdditional Employee BenefitsNote: We will review your profile against our current requirements and reach out if your qualifications are a good match for any open position. If you do not hear from us at this time, please be assured that your resume will be securely retained in our database and we will be happy to contact you should a suitable opportunity arise in the future. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries IT Services and IT Consulting, Software Development, and Technology, Information and Internet

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