API Documentation & Developer Writer Jobs

Position : Localization Specialist - Remote EligibleLocation : Irvine, CADuration : 12 Months1st ShiftTotal Hours/week : 40.00Client : Medical Devices CompanyJob Category : ProfessionalEmployment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPTPay range:$28- $39.50Job DescriptionThe Localization Specialist supports the delivery of high-quality multilingual content by managing translated content assets, tracking quality-related feedback, and monitoring vendor performance. This role works closely with localization project managers, language service providers, and technical writing team members to ensure translated content is delivered accurately, on schedule, and in compliance with organizational standards.This position is intended for an early-career localization professional interested in developing expertise in localization operations, language technology, content management, and translation quality management.Key ResponsibilitiesLocalization Content and Quality ManagementManage and maintain translated content within the Content Management System (CMS) and the Translation Management System (TMS).Coordinate the import, export, and publication of multilingual content throughout the localization project lifecycle.Ensure content assets, translation memories, and linguistic resources are properly maintained and updated.Review, document, and track linguistic comments, quality issues, and stakeholder feedback through resolution.Collaborate with internal reviewers and localization vendors to ensure consistent implementation of approved linguistic changes.Maintain records of quality issues, resolutions, and corrective actions.Performance Monitoring and ReportingTrack and analyze linguist and vendor performance metrics, including quality scores, turnaround times, and issue trends.Maintain localization operational data and develop data visualizations to communicate localization performance and quality trends to leadership and stakeholders.QualificationsBachelor's degree in a foreign language, linguistics, translation, localization, or a related field. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency with Microsoft Office applications, particularly Excel.2 to 5 years of experience in the translation, localization, or language services industry. Experience with Computer-Assisted Translation (CAT) tools, Translation Management System (TMS), with XTM and/or Trados Enterprise strongly preferred. Familiarity with DITA XML structured authoring, Content Management Systems (CMS), with Tridion Docs strongly preferred. Understanding of translation quality management processes and localization best practices. Experience in the medical device, healthcare, life sciences, or regulated-content industries is a plus. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Staffing and Recruiting

Position Summary:Sapient Logic is seeking a Mid-Level Scrum Master / Technical Writer to support a DoD mission systems program in San Diego, CA. This hybrid role combines Scrum Master responsibilities with technical writing and documentation support for engineering and software development teams.The ideal candidate has experience facilitating Agile/Scrum activities while also developing clear, accurate technical documentation. The candidate will work closely with software developers, systems engineers, cybersecurity personnel, product owners, and Government stakeholders to coordinate team execution, track technical work, remove impediments, and develop and maintain program and system documentation.Responsibilities:Serve as Scrum Master for one or more engineering or software development teams, facilitating daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.Coordinate sprint activities, track commitments, identify impediments, and work with team members and stakeholders to resolve issues affecting delivery.Maintain Jira boards, sprint backlogs, dashboards, action items, and other Agile project-management artifacts.Work with Product Owners and technical leads to develop and refine epics, user stories, acceptance criteria, tasks, and priorities.Track team progress, dependencies, risks, and milestones and communicate status to technical and program leadership.Support Agile planning and continuous improvement activities to improve team execution and delivery.Develop, edit and maintain technical documentation supporting software, systems, infrastructure, cybersecurity, and integration activities.Create and maintain technical documents such as system administration guides, installation and configuration guides, standard operating procedures (SOPs), deployment procedures, test procedures, release notes, and user guides.Work directly with engineers and developers to capture technical processes, system configurations, interfaces, workflows, and operational procedures.Translate complex technical information into clear documentation appropriate for technical, operational, and program stakeholders.Develop and maintain technical diagrams, process flows, architecture illustrations, and other supporting documentation using tools such as Visio, Draw.io, or similar applications.Manage documentation in Confluence, SharePoint, GitLab, or other program repositories and ensure documentation remains current with system and software changes.Support technical reviews, engineering meetings, demonstrations, and program status meetings by capturing decisions, action items, risks, and follow-up activities.Assist with preparation of technical briefings, presentations, status reports, and other program deliverables.Collaborate across software, systems, cybersecurity, infrastructure, and test teams to ensure technical activities and documentation remain aligned with program objectives.Required Qualifications:Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Communications, English, or a related discipline.4+ years of relevant professional experience supporting Agile software development, systems engineering, technical programs, or technical documentation.Experience serving as a Scrum Master or supporting Agile/Scrum teams.Experience facilitating Scrum ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.Experience using Jira and Confluence to manage Agile workflows, technical documentation, and team collaboration.Demonstrated technical writing experience within software development, IT, systems engineering, cybersecurity, or another technical environment.Ability to interview engineers and technical SMEs and translate their knowledge into clear, structured, and maintainable documentation.Experience developing technical procedures, user guides, system documentation, process documentation, or similar technical deliverables.Strong organizational skills with the ability to manage multiple activities, priorities, and deadlines.Strong written and verbal communication skills.Ability to work independently while coordinating effectively across multidisciplinary technical teams.U.S. Citizenship required.Ability to obtain and maintain the DoD security clearance required for the position.Desired Qualifications:Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification.Experience supporting DoD, Navy, or other Government software and systems engineering programs.Active DoD Secret clearance or higher.Familiarity with software development, DevSecOps, systems engineering, cybersecurity, or IT infrastructure environments.Experience with GitLab, GitHub, or similar source-control and DevSecOps platforms.Experience documenting APIs, software interfaces, system architectures, infrastructure configurations, or deployment processes.Familiarity with Agile metrics, dashboards, velocity, burndown charts, and other methods for tracking team performance and delivery.Experience developing diagrams and technical illustrations using Visio, Draw.io, Lucidchart, or similar tools.Familiarity with Markdown, YAML, JSON, or other structured documentation formats.Experience supporting technical reviews, demonstrations, test events, releases, or system deployments.Familiarity with DoD technical documentation standards and configuration management processes.Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programRetirement planVision insuranceJob Type: Full-time Pay: $95,000 - $115,000/ YearSchedule:8 hour shiftWork Location: On-site Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting

About Neon OneAt Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.About the RoleWe are looking for a forward-thinking Technical Writer to join our team and elevate how our users learn and succeed with Neon One software. In this role, your primary focus will be researching, drafting, and publishing clear, user-centric product support articles. You will collaborate closely with our Instructional Designers to co-develop interactive materials for the Neon One Academy, while actively maintaining and updating existing content as our platform evolves. We need someone who embraces modern tech workflows: you are adept at leveraging AI tools to improve workflow, speed up research, drafting, and editing, and you understand how to structure and write articles that can be easily parsed and read by AI retrieval systems.ResponsibilitiesDraft, edit, and publish comprehensive, user-friendly support articles, release notes, and user guides for Neon One’s software platform.Partner directly with Instructional Designers to co-create, structure, and expand educational courses and learning paths for the Neon One Academy.Translate complex software mechanics, APIs, and workflows into clear, actionable steps tailored for nonprofit professionals.Structure and format content using AI-friendly writing principles (clear hierarchy, structured data, semantically rich headers, and modular documentation optimized for RAG/AI search models).Align technical documentation with video scripts, interactive guides, and visual learning aids to create a cohesive learning journey across the platform.Audit, refresh, and maintain existing support articles and Academy materials as new platform updates, bug fixes, or features are released.Ensure all content adheres to Neon One's brand voice, style guidelines, and accessibility standards.Utilize generative AI tools (e.g., LLMs, AI editing assistants, automated research tools) to streamline documentation workflows, enhance clarity, and accelerate production cycles.Ensure all technical content is structured to be easily ingested, summarized, and surfaced by internal and external AI knowledge agents.Must Haves3+ years of experience in technical writing, product documentation, or technical content creation within a B2B SaaS environment.Demonstrated experience using AI writing and editing tools to increase productivity, analyze content, and automate routine tasks.Understanding of how natural language processing (NLP) and LLM retrieval systems parse text, with the ability to write structured, machine-readable documentation.Experience partnering with Instructional Designers, Learning & Development, or Training teams to align documentation with structured curriculum.Proven ability to work closely with Product Managers, Support Engineers, and UX Designers to gather technical details and distill them for end users.Experience with knowledge base platforms (e.g., Zendesk, Salesforce Knowledge, Intercom) and LMS tools.Nice to HavesBackground in or familiarity with the nonprofit tech ecosystem.Excellent written and verbal communication skills, with a passion for helping non-technical users navigate technology.Why Join Neon One?At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.How We HireWe use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth.Connect with us and learn more:Neon One on LinkedInHighlightTA on LinkedIn Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Non-profit Organizations and Software Development

At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal’s survey of the nation’s largest law firms.Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.  Wilson Elser is seeking a Legal AI Specialist to support the firm's artificial intelligence (AI) goals by actively managing the creation, organization, and deployment of firmwide AI-based knowledge assets (including prompts and workflows) that enable our attorneys and other legal professionals to work more efficiently and effectively. Reporting to the Senior Manager, Knowledge Management Innovation, this position will serve as a firmwide subject matter expert on AI, actively monitoring and regularly reporting on relevant developments in the technological and competitive marketplace. This collaborative contributor will have a heavy emphasis on user enablement, adoption, and ongoing engagement, championing a culture of Knowledge Management and innovation in alignment with the department's mission and vision.ResponsibilitiesStrategic AI Initiatives: Conduct ongoing research to identify and prioritize user and business needs and pain points that could be addressed through AI-centric solutions. Consult with attorneys, Practice Teams, Client Services Teams, and other groups to identify areas where AI can improve quality, consistency, and efficiency. Identify opportunities to embed AI into existing daily workflows. Monitor and analyze the competitive landscape to provide proactive intelligence on AI-related developments at other law firms. Help manage vendor relationships with external AI solution providers.AI Integration: Further the firm's AI and automation goals by actively working with and integrating tools such as Harvey AI, Lexis Protégé, and other emerging technologies into workflows. Serve as a go-to resource for prompt engineering—designing, testing, and refining prompts for Generative AI tools to achieve optimal and accurate outputs. Monitor and report on developments in AI technology, with emphasis on practical applications in the legal industry. Contribute to the development and implementation of AI best practices. Conduct ongoing research on the impact of AI solutions at the individual, team, and firm level, with an emphasis on quality, consistency, and efficiency.User Enablement & Change Management: Work with attorneys, Practice Teams, Client Services Teams, and other groups to identify use cases and create prompts and/or workflows, as appropriate. Curate and maintain a library of crowdsourced prompts and workflows. Develop and maintain user-friendly resources such as prompt libraries, quick-start guides, feature sheets, FAQs, and micro-learning video tutorials. Plan and conduct interactive product awareness and user enablement events, including lunch-and-learn sessions, town hall-style product introductions, and hackathons. Partner with Knowledge Management colleagues and other stakeholders to align change and enablement activities with broader product lifecycle management. Draft and distribute communications about new features, updates, and adoption tips.User Adoption & Feedback: Champion adoption of approved AI and practice tools by engaging directly with lawyers and staff. Track usage and adoption data; prepare and maintain reporting materials to highlight successes and identify areas for improvement. Collect and synthesize user feedback, escalating issues and improvement opportunities to the Knowledge Management leadership team.KM&I Promotion: Through presentations, training sessions/webinars, and other means, actively promote a culture of Knowledge Management and innovation, awareness and adoption of KM solutions, and KM best practices throughout the firm, in alignment with the department's Mission and Vision.Trusted Partner: Serve as a trusted knowledge partner to firm attorneys, employees, and clients, providing guidance and support on AI-related initiatives and best practices.Collaboration: Collaborate with cross-functional department leaders and KM colleagues to develop and deliver user-centric solutions that improve attorney, legal support, and business services experiences.Trend Awareness: Remain current with knowledge trends, legal technology trends, law firm business trends, and legal developments, and share this information appropriately within the firm.QualificationsTo perform the job successfully, an individual should demonstrate a high level of competency and knowledge of best practices in each of these areas:Strong intellectual curiosity with the ability to derive connections between diverse data sets, identify practical applications for emerging technologies, and discover hidden pain points in business processes.Strong interest in AI and legal technology tools with a track record of continuous learning and hands-on exploration of emerging tools.Fluency in generative AI platforms, including Harvey AI and Lexis Protégé, with the ability to quickly learn and adapt to new platforms.Excellent research and analysis skills with a strong aptitude for distilling complex concepts into easy-to-understand, actionable insights.Demonstrated ability to lead change and adoption initiatives in a professional services or law firm environment.Proven experience delivering impactful training (live and virtual) and developing high-quality enablement resources.Strong stakeholder management skills, with the ability to build trusted relationships with lawyers, staff, vendors, and leadership.Aptitude for building relationships and fostering a collaborative approach to working with internal clients across Practice Teams, Client Services Teams, and departments.Ability to empathize and engage with attorneys to look at processes and service delivery through a business lens.Strong project management and critical thinking skills with a focus on delivering high-value, user-centric solutions.Exceptional communication, collaboration, and interpersonal skills, with the ability to influence senior stakeholders.Experience with prompt engineering and devising Generative AI use cases, including with Harvey AI and Lexis Protégé.Excellent computer skills, including Microsoft 365 and SharePoint.Advanced knowledge of relevant technology systems and applications used in law firms and/or legal departments, such as: LexisNexis, Westlaw, SharePoint Online, Microsoft 365, iManage CloudExperience and EducationThe ideal candidate will have at least 3 years of combined experience in legal practice, legal technology, legal operations, professional training, and/or practice support related to AI. Prior experience with artificial intelligence applications and/or technology in a business setting is required. Candidates with experience in a law firm or professional services environment are strongly preferred.J.D. from an accredited law school is required. Candidates with minimum 3 years of experience as a practicing attorney, particularly with a litigation or other high-volume law practice background, are strongly preferred. Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally.A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances.  This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: : $135,000 USD - $165,000 USD Why Should You Apply? Benefits: Outstanding benefits package, including 401k match and generous PTO planCareer Growth: Ample opportunities for professional development and advancementEmployee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.  It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.  You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here. #ZR Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Law Practice

Technical Writer (Mortgage / Fintech)OverviewPhoenixTeam is seeking a Technical Writer with experience in mortgage and fintech platforms to create clear, accurate, and user-friendly documentation for complex financial systems. This role will focus on translating technical concepts, regulatory requirements, and product functionality into accessible content for internal teams, clients, and external stakeholders. The Technical Writer will collaborate with engineering, product, compliance, and business teams to ensure documentation supports operational efficiency, regulatory alignment, and an exceptional user experience.Key FunctionsCreate and maintain technical documentation for mortgage and fintech systems (LOS, POS, servicing platforms)Develop user guides, API documentation, knowledge base articles, and training materialsTranslate complex technical and regulatory concepts into clear, concise contentCollaborate with engineers and product managers to document features and system changesEnsure documentation aligns with regulatory requirements (RESPA, TILA, HMDA, TRID)Maintain documentation standards, templates, and style guidesSupport onboarding and training through structured learning materialsManage documentation lifecycle, versioning, and updatesParticipate in product releases to ensure documentation readinessGather feedback to continuously improve documentation quality and usabilityMinimum Qualifications Education & Experience (must meet one of the following):Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience) and 3–5+ years of experience in technical writing, preferably in fintech or regulated industries, OR7 years of experience in technical writing, preferably in fintech or regulated industries.Ability to obtain VA Public Trust Clearance.Strong ability to understand and explain complex technical systems.Experience writing API documentation and developer-facing content.Proficient in Microsoft Word and Adobe writing and editing capabilities.Proficient in Confluence and SharePoint documentation and knowledge base systems.Proficient in Markdown editors and Git/GitHub/GitLab for technical tools and version control.Excellent writing, editing, and communication skills.Ability to manage multiple projects and deadlines.Strong attention to detail and accuracy.Ability to simplify complex information for diverse audiencesStrong collaboration with technical and non-technical stakeholdersStructured thinking and content organizationAttention to detail and consistencyAdaptability in fast-paced, regulated environmentsProficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook).Preferred QualificationsExperience in mortgage, lending, or financial services.Understanding of mortgage lifecycle (origination, underwriting, closing, servicing).Familiarity with MISMO standards and financial data structures.Experience working in Agile/Scrum environments.Knowledge of UX writing principles and content design.Experience with content management systems and documentation platforms.Exposure to compliance and regulatory documentation.Experience creating training content or instructional design.Familiarity with AI tools for content generation and documentation.Experience in digital mortgage transformation initiatives.Knowledge of API-first and microservices architectures.Position DetailsEmployment type: Full-Time, W2Location: 100% Remote (US-based)Hours: 40 hours/week with availability during core business hours of 8am-5pm ETStart date: ASAPEligibility: Must be eligible to obtain a Public Trust clearance Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Direct message the job poster from Core One Jeff Bailey Jeff Bailey Sr. Technical Recruiter Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!Clearance Required: Active TS/SCI with PolygraphSummaryWe are seeking a Senior Technical Writer to develop, manage, and govern high-quality technical documentation across a complex, enterprise technology ecosystem. This role supports front-end, back-end, database, and security teams, ensuring all deliverables meet federal compliance (FedRAMP / RMF), audit readiness, and operational excellence standards.The ideal candidate brings expertise in technical documentation, structured authoring, compliance artifacts (SSP, POA&M), and engineering documentation frameworks, with the ability to translate complex technical concepts into clear, actionable content for diverse stakeholders.Key ResponsibilitiesSupport the development and maintain compliance artifacts: System Security Plans, Security Assessment Reports, and Plan of Action & MilestonesSupport alignment with NIST SP 800-53 / RMF (800-37), FedRAMP Moderate/High baselines, and ICD 503Support ATO lifecycle documentation and audit readinessSupport and ensure the production of high-quality developer-facing materials: API references, Integration guides, and SDK documentationCollaborate with Back-End Developers to ensure accurate and up-to-date API contractsDocument Data dictionaries and metadata, Database schemas and relationships, and Data governance policiesWork with Database Engineers to ensure data lineage, classification, and handling requirements are clearly documentedDevelop and maintain Standard Operating Procedures, change Enablement documentation and incident response runbooks in collaboration with respective Team SME'sAlign documentation with ITIL processes in coordination with Team SME'sEstablish and enforce documentation standards and templates, version control and document lifecycle management and implement structured authoring and reuse strategiesServe as the central documentation liaison across Engineering teams, Security and compliance teams and Product and program leadershipUtilize documentation tools and platforms: Confluence, SharePoint, Git-based documentation (Markdown) and API tools (Swagger/OpenAPI)Support automation of documentation workflows within CI/CD pipelinesSupport the preparation and manage documentation for FedRAMP audits and 3PAO assessments and Internal compliance reviewsEnsure and support documentations are complete, accurate, and traceable and aligned with system configurations and controlsMentor junior writers or contributors, promote a culture of documentation as a critical engineering disciplineContinuously improve documentation quality and usabilityQualifications Active TS/SCI with PolygraphBachelor's degree or higher in Technical Writing, English, IT or related field5+ years relevant experience OR Masters and 3+ years of relevant experience OR PhD and 3+ years relevant experience of technical writing experience in IT or cybersecurity environmentsProven ability to document Complex systems and architectures and APIs and data modelsStrong understanding of Software development lifecycle (SDLC) and Agile methodologiesTools & Technologies: Confluence, SharePoint, Markdown, DITA, Swagger / OpenAPI, Git, Visio, Lucidchart, Jira, Azure DevOpsDesired QualificationsFamiliarity with FedRAMP, NIST RMF, ICD 503Familiarity with DevSecOps environmentsKnowledge of structured authoring frameworks (DITA)Salary Range: $150,000 - $175,000The pay range reflected above is a general guideline for this position and labor category and is not a guarantee of a specific salary or offer. Final compensation is determined based on factors including, but not limited to, relevant experience, education, certifications, security clearance level, contract requirements, geographic location, and internal pay equity, and may reflect market data specific to the awarded contract.Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing

Job DescriptionOn behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. This position is open to Veterans, Transitioning Military, National Guard Members, Military Spouses and Caregivers of War Wounded. To be considered, please click the submit button and follow the instructions.Job Description:Kratos Defense & Security Solutions is an industry-leading provider of advanced defense, security, and technology solutions. With a rich legacy of innovation, Kratos is dedicated to delivering cutting-edge, mission-critical systems and services that enhance national security and safeguard global assets.Essential Job Functions:Job Summary:We are seeking a highly motivated technical writer to join our Kratos Defense & Rocket Support Services Division in Crane, Indiana. In this critical role, you'll partner with subject matter experts (SMEs), engineers, and program managers to transform complex technical information into clear, accurate, and compliant documentation that drives program success. You'll be responsible for developing, organizing, and managing program-specific documentation that meets stringent defense industry standards. Your writing portfolio will span formal program documentation, user manuals, SOPs, training materials, and technical reports-ensuring consistent, high-quality communication across all divisional functionsCore Responsibilities:KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Document development, tracking, and maintenanceCollaboration And Communication:Collaborate with SMEs and team members to gather information for documentation, translating technical information into user-friendly content for diverse audiencesSupport document coordination including scheduling, tracking feedback, and version controlQuality Assurance:Edit, format, and proofread program-specific documents for clarity, consistency, grammar, and technical accuracyTechnical Skills And Professional Attributes:Strong written and verbal communication skills with ability to write clear, concise, and persuasive contentExcellent attention to detail and organizational skillsProficiency with Microsoft Office Suite, especially Word, Excel, and PowerPointAbility to manage multiple tasks and meet deadlines in a fast-paced environmentStrong interpersonal skills for effective collaboration with team members at all levels of the organizationAbility to handle sensitive and confidential information per government standardsTravel: Up to 10% (support to NSWC Crane, industry teammates, and program reviews)Auto req ID481834BRMinimum Education RequiredHigh School/GEDAdditional Qualifications/ResponsibilitiesEDUCATION AND EXPERIENCE:EducationRequired: Bachelor's degree in English, communications, technical writing, or a related discipline; equivalent experience consideredPreferred: Bachelor's degree in engineering plus a degree in English, journalism, or technical writing, or certification in technical writing.Experience And Clearance:US citizenship requiredActive Department of War (DoW) Secret clearance (or ability to obtain)3-5 years of experience in technical writing or proposal writingFamiliarity with MIL-STD documentation standards and DoW technical publication practicesCity*CraneState*IndianaJob_CategorySecurityJob CodeCyber_Security ITAffiliate SponsorNew Kratos Defense Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Armed Forces

Freedom Technology Solutions Group is seeking a Junior Technical Writer who will be responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.Requirements:Assist in preparing and maintaining operations documentation, user guides and manuals and technical publicationsUnderstand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documentsGather technical information, prepares written textMaintain a current internal documentation libraryUse multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.Prepare and maintain operations documentation, user guides and manuals and technical publicationsWork with developers to produce quality documentation and training materialsWork on all phases of documentationUnderstand basic concepts and write technical copy for various types of documents for a program/project of similar complexityPrepare reports, responses, and briefings targeted to a wide range of audiencesCoordinate layout and design of documentsQualifications:Two (2) years experience as a TW in programs and contracts of similar scope, type, and complexity is required. Associate’s degree in a technical discipline from an accredited college or university is required. Two (2) years of additional TW experience may be substituted for an Associate’s degree.An active security clearance with polygraph.What’s in It for You?Flexible work environmentA team mentality – work with friendly, like-minded professionalsWork with innovative, cutting edge technologiesEnjoy Extremely Competitive Compensation And BenefitsA work-life balance you can count onOpportunities to grow and advance your career on our dimeThe Benefits You Get with FreedomAmazing benefits including matching 401k, fully paid medical, and moreGenerous paid time off – including paid site closure daysCompetitive salary offeringsPaid training and tuition reimbursementReferral bonusesFully paid life and disabilityAnnual logo wear allowanceCompany sponsored events (game nights, holiday party, summer party, happy hours)Interested in learning more about Freedom and our culture? Contact us today! We’re constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team.As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran statusApplicant Federal & E-Verify PostingsVEVRAA Federal ContractorAccessibility: If you need an accommodation as part of the employment process, please contact Human Resources atPhone: 410-290-9035 Email: recruiting@goftsg.comEqual Opportunity Employer, including disabled and veterans.If you want to view the EEO Law poster, please choose your language: English - Spanish - Arabic - ChineseIf you want to view the EEO Law Supplement poster, please choose your language: English - Spanish - ChineseIf you want to view the Pay Transparency Policy Statement, please click the link: English Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Information Technology & Services

Roof Penetration Housing (RPH) is a dynamic, rapidly expanding leader in the commercial building products industry, trusted by architects, engineers, contractors, and building owners on a wide range of critical projects, from hospitals and data centers to K-12 schools. Our innovative, engineered solutions prevent roof and wall leaks and ensure storm shelters and safe rooms meet code requirements and protect occupants during severe weather events.We nearly doubled revenue in 2025, and we're still accelerating. We're experiencing rapid expansion across both our New Jersey and Texas locations, and we're growing our powerhouse team as we continue setting new benchmarks for performance, safety, and success in commercial construction.But what we're most proud of isn't the growth, it's how we grow: deliberately, together, and without cutting corners. If that sounds like your kind of place, we'd like to meet you. About The RoleRPH is seeking an experienced Senior Technical Writer to develop accurate, clear, and field-ready technical documentation for our commercial building product lines. This position requires more than strong writing skills. The Technical Writer must be able to understand construction products, drawings, assemblies, installation methods, and technical information and translate them into documentation that is both written and highly visual.The role will produce installation manuals, technical data sheets, CSI specifications, submittals, picture cards, quick-reference guides, and other materials used by architects, engineers, contractors, and installers. The ideal candidate will also help RPH expand technical content into video and other visual training formats where appropriate.This position reports to the Director of Marketing and can be based remotely in NJ, MD, PA, NY, CT; however, the role requires regular onsite presence at RPH's Engineering Hub in Hammonton, New Jersey as business needs dictate. Travel is essential to effectively partner with engineers, gain hands-on product knowledge, observe installation practices, and develop best-in-class technical documentation. While remote candidates will be considered, applicants located in or near our New Jersey location are preferred.About YouA portfolio is required with resume submission.You are a detail-oriented technical communicator who understands the construction industry and can turn complex engineering and product information into clear, usable documentation. You are comfortable working directly with engineers, asking questions, reviewing drawings, interacting with physical products, and translating technical information into strong written, visual, and instructional content. You are also highly organized and understand the importance of document accuracy, version control, consistent formatting, and maintaining a well-structured technical document library.Essential FunctionsProduce and maintain technical documentation including:Installation ManualsPicture Cards and Quick-Reference GuidesProduct Data Sheets and Technical Data SheetsCSI Specifications and Guide SpecificationsSubmittal Packages and Cut SheetsBills of MaterialsTechnical Bulletins and Best Practices GuidesTroubleshooting GuidesWarranty and Product Limitation DocumentsApplication Guides and system tie-in diagramsTraining materials and technical videosOther product and technical documentation as requiredAdditional Responsibilities IncludeTranslate engineering drawings, shop drawings, product information, and technical discussions into clear instructions, graphics, and visuals.Develop documentation that balances written instruction with photography, illustrations, diagrams, callouts, and other visual communication.Collaborate closely with Engineering, Marketing, Quality, Product Development, Sales, and other internal teams to ensure technical accuracy.Work directly with engineers and physical products to understand installation methods, product interfaces, limitations, and field applications.Support the development of video-based installation and training content.Maintain consistent terminology, formatting, document numbering, revision history, and version control.Maintain a structured, organized technical document library and ensure current and superseded documents are properly managed.Identify missing or conflicting technical information and work with subject matter experts to resolve it before publication.Core RequirementsMust Have: Minimum 10 years in technical writing and 5 years of experience in the construction industry. Demonstrated technical writing experience within construction, building products, engineering, manufacturing, or another technically complex environment.Strong understanding of construction terminology, drawings, assemblies, and documentation.Strong graphic design and visual communication skills.Experience creating technical manuals, diagrams, illustrations, picture-based instructions, or similar visual documentation.Strong ability to translate complex technical information into clear, structured, field-ready content.Ability to think mechanically and understand how products, components, and building systems interact.Experience with document version control, revision management, and structured document libraries.Exceptional attention to detail and strong organizational skills.Ability to lead cross-functional information gathering and work effectively with engineers and other technical subject matter experts.Ability to travel periodically to RPH's Engineering Hub in Hammonton, New Jersey.Preferred QualificationsKnowledge of commercial roofing, waterproofing, building envelope systems, wall systems, mechanical assemblies, or related building products.Familiarity with CSI MasterFormat, CSI specifications, and construction submittal documentation.Ability to read and interpret architectural, engineering, fabrication, or shop drawings.Understanding of how products interface within roof and wall assemblies and commercial construction sequencing.Basic CAD or Revit literacy.Experience with technical video, instructional video, or visual training content is a plus.DetailsStarting compensation range: $100,000–$125,000 USD per year, based on experience, qualifications, and location.This position may be remote, with regular travel to RPH's Engineering Hub in Hammonton, New Jersey as needed.Typical working hours are 8:00 a.m.– 4:30 p.m. Eastern Time.This position is exempt from overtime as determined by FLSA standards.Travel of up to approximately 15% is expected and may include occasional overnight domestic travel.BenefitsAt RPH, we believe in taking care of our team on and off the job. That's why we offer a comprehensive benefits package that includes:Employer covered premiums for Medical, Dental, and Vision Insurance – 100% covered for employees, so you can focus on your health without the extra cost. 401(k) Retirement Plan & Employer Contribution - RPH contributes a fixed percentage of your pay automatically alongside your contributions to investing in your long term success. Paid Time Off & Holidays – Enjoy a healthy work-life balance with generous PTO and paid holidays. Paid Parental Leave – We know the best teams are built by people with full lives outside of work. Life & Disability Insurance – Coverage to help protect you and your loved ones. RPH is proudly an equal opportunity employer, and we are committed to hiring a diverse workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request. Veterans are encouraged to apply. RPH participates in E-Verify. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Architecture and Planning

Candidates must have an active Secret clearance and verify, before applying, that you meet the minimum requirements of the position.Target salary range: $64,000 - $68,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.LocationThis position is at Naval Education and Training Command (NETC) on-board Naval Air Station (NAS) Pensacola, FL.ObjectiveTraining Support Specialist will be responsible for analysis and report development to support training and manpower requirements documents and provide support for large, diverse, and complex adult education and vocational training systems. Qualified candidates should be local to Pensacola, FL or surrounding areas to be considered for this position.Job DescriptionResearch current educational technologies to ensure material is appropriate for intended audience, environment, and context.Provide training in structured writing, effective writing techniques, and test writing principles to course writers.Coordinate and plan a variety of professional development workshops in support of CSFE mission.Conduct performance analysis and training needs assessments to assess client’s situation and identify critical performance gaps.Employ techniques of systems thinking, job design, and process management to prescribe proper interventions.Provide facilitation support for internal and external clients.Create original course and testing material by conferring with SME and researching technical publication on the information to be used and writes expository material.Maintain professional development supplies and materials.Address issues regarding system application and functionality.Employment StatusFull-time (40 hours per week). Salaried. Exempt.Qualifications5 years’ experience or related experience performing all aspects of training system analysis and design, leading a multi-disciplinary training design implementation team.Active/Current, minimum “Secret” Security Clearance.Knowledgeable in the use of government (Navy) training doctrine, manuals, and systems, and any subsequent guidance, and, or requirements directing curriculum development, and maintenance.Curriculum development and maintenance software courseware development authoring tools and web-based collaboration tools - Microsoft Office M365 Suite, Adobe Acrobat and Captivate, and Moodle.Strong written and verbal communication skills to include the ability to read, interpret, organize, and synthesize source material into well-written, concise technical style reports in approved formats.Experience performing all aspects of training system analysis and design, including Job Task Analysis, as well as leading a multi-disciplinary training design implementation team.Work Environment and TravelThis position is at Naval Education and Training Command (NETC) on Naval Air Station (NAS) Pensacola, FL. Qualified candidates should be local to Pensacola, FL, or surrounding areas to be considered for this position.Ability to lift items and/or equipment up to 50 lbs. on limited occasions.Travel up to 10% anticipated.JANUS strives to provide opportunities for career growth through training and development. We also offer an attractive comprehensive benefit package to include health and welfare plans and financial products. As part of a total rewards program, employees can benefit from our referral bonus program, and other various employee awards. JANUS Research Group takes pride in our benefit package and rewards program which has earned us the certification of a Great Place to Work™JANUS Research Group provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: Judy Pagac, Chief Human Resources Officer at judy.pagac@janusresearch.us or calling (706) 364-9100. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within JANUS Research Group will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with JANUS Research Group.JANUS Research Group participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-VerifyJANUS Research Group is an equal opportunity/ affirmative action employer. It is company policy to provide equal opportunity in all areas of employment practice without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, or disability.This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment qualified individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Strategy/Planning and Information Technology Industries Government Relations

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Sales Enablement Leader, Energy Industries__Your Role And ResponsibilitiesIn this role, you will have the opportunity to design and build the learning experiences that form the foundation of the Energy Industries Academy. Each day, you will work closely with Subject Matter Experts (SMEs), Sales Enablement, Product Groups, and business stakeholders to transform expert knowledge into engaging, scalable, and measurable learning solutions. You will also showcase your expertise by creating role-based learning pathways, certification programmes, and digital learning content that accelerate capability development and business performance across Energy Industries.The work model for the role is: hybridGlobal Opportunity – Open to Candidates Worldwide*While this job posting may display only a limited number of locations, we welcome applications from qualified candidates globally. If you believe your skills and experience are matching this role, we encourage you to apply regardless of your current location.This position does not require and support relocation. The successful candidate will be employed and hosted through their current ABB location or the nearest suitable ABB office.This role is contributing to the Energy Industries Academy, Commercial Excellence & Sales Enablement within Energy Industries (EN). Main stakeholders include SMEs, Sales Enablement teams, Product Groups, business leaders, trainers, HR teams, and Academy learners across global regionsYou will be mainly accountable for:Designing and developing role-based learning pathways, curricula, certification journeys, and learning experiences aligned to business priorities and competency frameworks.Creating engaging learning assets including e-learning modules, videos, learning guides, assessments, facilitator resources, and job aids across digital, virtual, self-paced, and instructor-led formats.Establishing and maintaining Academy design standards, templates, methodologies, and governance processes to ensure consistency, quality, and scalability.Using learner feedback, engagement metrics, and business insights to continuously improve learning effectiveness, certification programmes, and learner experiences across the Academy.Qualifications For The RoleYou have experience in instructional design, learning design, curriculum development, learning & development, or capability development.You are highly skilled in instructional design methodologies, adult learning principles, learning pathway development, and curriculum design.You have proven experience creating engaging digital and blended learning solutions and developing content in partnership with Subject Matter Experts.You are passionate about creating engaging learner experiences and simplifying complex technical or business concepts into scalable learning solutions.You possess strong content authoring, communication, stakeholder management, facilitation, and project management skills.You are innovative around modern learning approaches, AI-enabled content creation, and digital learning technologies, with the ability to build future-ready learning programmes.You are at ease communicating in English. Experience within industrial, engineering, automation, technology, sales, or commercial environments would be advantageousWhat's in it for you? Shape the learning experiences that define the AUEN Academy and support capability development across the business.Collaborate with experts across sales, product, engineering, and business functions to create impactful learning solutions.Influence how knowledge is captured, shared, and scaled across a global organisation.Play a key role in building a world-class Academy that supports onboarding, professional development, certification, and future skills development.More About UsThe Energy Industries Academy is building a scalable learning ecosystem that enables employees to develop the commercial, technical, and professional capabilities required to succeed in a rapidly changing business environment. Through structured learning pathways, certification programmes, modern learning technologies, and expert-led content, the Academy supports onboarding, capability development, performance improvement, and career growth across the organisation.As a Learning Designer, you will play a critical role in transforming knowledge into impactful learning experiences that improve engagement, accelerate development, and create measurable business value. Your work will help establish consistent learning standards, reduce dependency on SME availability, and enable scalable capability development across regions and HUBs.This opportunity is open to candidates in multiple countries, with the final work location determined based on the selected candidate. As compensation may vary by location, we are committed to being transparent throughout the hiring process and will share details of the salary range, variable compensation and benefits package with candidates who progress to the first interview stage for a location in the European Union, covered by the EU Pay Transparency Directive.The final offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Education and Training Industries Appliances, Electrical, and Electronics Manufacturing

Why NeuraFlash, Part of Accenture:At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.As a Conversational Design Consultant, you will be responsible for designing compelling contact center experiences and delivering impactful business value to our clients, and their end-users.You'll lead the design workstream within major customer experience transformations, across both the voice and digital channels.As a core participant in our cross-functional project teams, you'll be leading the client engagement on design, and working in partnership with our talented architecture, AI and engineering teams to delight our customers.You will have the opportunity to:Design conversational speech systems, leveraging Agentic AI and Natural Language Understanding systems from AWS and Salesforce, for customer service automationCraft the capabilities, user experience, and persona of automated interactions being delivered across voice, chat, SMS, and email channelsLead requirement gathering, ideation workshops and client design sessionsContribute to enterprise customer engagement strategies, from a design and customer behavior perspectiveIncorporate high-level business goals into actionable, clear, and well-structured experience designs, that can be used by development or implementation teams to create solutions Create client-facing deliverables with a specialized focus on conversational interaction and experienceAnalyse interaction data to identify opportunities for automation where our customers will see the most value, and make data-driven experience improvement recommendationsWork with solution architects, engineers, and QA testers throughout the project lifecycle to validate that the final product achieves the design objectivesSupport customers in the adoption of Amazon Connect automation solutions, ensuring successful interactions for end-users, and positive outcomes for NeuraFlash clientsHelp drive project success criteria and reportingRequired Qualifications:3+ years of experience design, or business analysis work experienceCustomer-facing consulting experienceExperience communicating business and/or technology processes using tools like Lucidchart, Visio, Gliffy, Draw.io, or similarAdaptable to use different design tools as requiredAbility to collaborate within a cross-functional team to create rich end user experiencesComfortable presenting design deliverables to business stakeholdersExperience analysing data to identify user behaviors and make design decisionsWilling and able learner of new technologies (e.g. Amazon Lex, Connect, and Bedrock, Salesforce Einstein and Agentforce, Google Dialogflow)Preferred Skills:Experience building voice user interfaces (VUI) or advanced integrated voice response (IVR) systemsExperience designing conversational flows for text based bots (e.g., web, Facebook Messenger, etc.)Experience designing solutions to support the contact centre or customer service, or a related environmentKnowledge of Amazon Lex, Google DialogFlow, Nuance IVR/VA, or similar conversational experience solutionsExperience with prompt writing and generative AI powered platformsFamiliarity with the capabilities of generative AI (LLM) systems and how to use them to solve business process challengesAbility to tie outcomes to business value (return on investment) through storytellingExperience designing solutions which integrate with CRM, Contact Center, or Case Management solutionsAwareness of contact center industry trends, operating models, and priorities. An ability to leverage this awareness to guide customers towards industry best practicesCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted on 08/24/2026 and open for at least 3 days.California Annual Salary Range$94,400 to $266,300 USDCleveland Annual Salary Range$87,400 to $213,000 USDColorado Annual Salary Range$94,400 to $230,000 USDDistrict of Columbia Annual Salary Range$100,500 to $245,000 USDIllinois Annual Salary Range$87,400 to $230,000 USDMaryland Annual Salary Range$94,400 to $230,000 USDMassachusetts Annual Salary Range$94,400 to $245,000 USDMinnesota Annual Salary Range$94,400 to $230,000 USDNew York / New Jersey Annual Salary Range$87,400 to $266,300 USDWashington Annual Salary Range$100,500 to $245,000 USDEqual Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of the Accenture Equal Opportunity StatementAccenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.What's it like to be a part of NeuraFlash, Part of Accenture?Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it doneCollaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Software Development

About DripsDrips helps organizations build stronger customer and member relationships through personalized, two-way conversations at scale. We combine AI-powered engagement with strategy, design, and managed execution to help people take meaningful next steps across the customer journey.Our User Experience team turns business goals, user needs, operational realities, and performance insights into clear, useful conversation experiences across channels and use cases.About The RoleWe're hiring a UX Content Strategist to join our User Experience team as a full-ownership strategist, driving UX strategy, content direction, conversation design, and client-facing delivery for complex programs from discovery through launch and optimization.Your primary (but not only) focus will be healthcare, designing member-facing experiences for health plans and healthcare organizations. You'll bring enough healthcare fluency to know the difference between a message that's merely accurate and one that's useful, respectful, motivating, compliant, and appropriate for the moment a member receives it. Payer experience is strongly preferred, but we're open to candidates with other meaningful healthcare experience and a demonstrated ability to learn complex domains quickly.You'll also flex into other verticals when demand requires it. We're looking for a strategist who can take a problem from ambiguity to a clear, defensible, measurable experience — and explain the reasoning behind the work.What You'll DoOwn UX strategy end to endLead discovery and translate client goals, audience needs, operational realities, and program constraints into a coherent UX strategy.Develop conversation designs, scripts, content guides, journey maps, kickoff materials, and optimization recommendations ready for implementation and client review.Make decisions that balance business outcomes, feasibility, brand voice, privacy, legal, and compliance requirements.Own deliverables through review, revision, approval, launch, and post-launch learning, not just the first draft.Design Better ExperiencesTranslate complex clinical, payer, benefit, and program information into plain, empathetic, action-oriented language.Recognize when a healthcare message needs additional validation, escalation, or careful handling of privacy and protected health information.Work confidently with client subject-matter experts and internal partners when requirements are incomplete, conflicting, or evolving.Build reusable patterns, frameworks, and guidance that make high-quality healthcare experiences easier to produce consistently.Partner across the businessServe as a trusted UX partner to Client Success, Solutions Consulting, Implementation, Project Management, Production, Data, and other cross-functional teams.Facilitate or contribute to discovery sessions, kickoffs, conversation design reviews, and optimization discussions.Present your work clearly, explain your rationale, and guide stakeholders toward decisions.Close loops on open questions, surface risks early, and keep work moving without waiting for perfect information.Help improve intake, handoffs, templates, documentation, and operating practices across the UX function.Use evidence to improve outcomesConnect content and journey decisions to measurable outcomes: engagement, completion, click-through, response, transfer, appointment, conversion, satisfaction, or other program-specific metrics.Interpret performance signals and client feedback to recommend changes to message strategy, cadence, sequencing, calls to action, and journey structure.Frame hypotheses and split tests that are practical to implement and useful for learning.Use emerging tools, including AI-assisted workflows, thoughtfully, with human judgment and rigorous review for quality, brand alignment, privacy, and compliance.What We're Looking ForMeaningful professional experience in healthcare, health insurance, health services, digital health, patient or member engagement, or a closely related domain.Strong experience in UX content strategy, content design, or a comparable discipline.Demonstrated ability to own complex work from discovery through delivery: strategy, writing, review, stakeholder alignment, and iteration.Experience turning complex or regulated information into clear, human, action-oriented content.Strong writing and editing judgment across conversational channels such as SMS, IVR, voice, email, web, and surveys.Comfort facilitating meetings and presenting work to clients and internal stakeholders.Ability to work across multiple concurrent programs, prioritize under pressure, and communicate clearly about scope, tradeoffs, timing, and risk.A collaborative approach and a willingness to help improve the system, not just complete individual assignments.Strongly PreferredExperience with health plans, payers, Medicare, Medicaid, quality programs, risk adjustment, HRA or AWV programs, medication adherence, care management, transitions of care, or member engagement.Experience designing for populations with different health literacy, accessibility, language, age, or care needs.Familiarity with healthcare privacy, PHI-sensitive workflows, regulatory review, or client approval processes.Experience with multi-step journeys, branching logic, personalized content, transfer flows, surveys, or conversational AI.Experience using performance data or experimentation to improve content and journey outcomes.Experience creating reusable frameworks, templates, or playbooks that help a team scale.Comfort using AI-assisted tools as a force multiplier while maintaining high standards for human review and accountability.Cover Letter RequirementsTo be considered for this role, you must submit a brief cover letter that explains your interest in the UX Content Strategist role at Drips. In your letter, highlight your relevant experience in content strategy, content design, healthcare, customer or member engagement, or related fields. Additionally, describe your experience collaborating with cross-functional teams. Please include one example that illustrates your approach to solving a complex content or experience challenge. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.23060 (Richmond, VA)23320 (Chesapeake, VA)33634 (Tampa, FL)89144 (Las Vegas, NV)75024 (Plano, TX)19801 (Wilmington, DE) 68521 (Lincoln, NE)56301 (St. Cloud, MN)Who we are:Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions.Why we need you:It’s an exciting time to join our team. We’re on a content transformation journey – one that involves redesigning how we research, think about, create, present and manage content. We need folks like you who find this exciting and want to jump in head first to deliver significant results and first-class content experiences for our agents.What you’ll do:LeadershipAs a people leader, you display a passion for coaching and developing a team of content strategists through their strengths and leadership style. Lead and manage the flow of work from internal customers through your team to ensure on-time and efficient delivery of high-quality content solutions. Partner and StrategizeAs team lead, you'll partner cross-functionally with project customers and stakeholders to understand strategic objectives, programs and roadmaps to prioritize projects and deliverables. Lead your direct reports by providing strategic direction and priorities in the development of comprehensive content strategies to deliver on requested business needs and advocating for the agent experience. ResearchSet expectations for the team to regularly leverage data and agent experience tools for identifying insights and trends about content performance to propose and prioritize opportunities for improvement. Oversee team's research initiatives for agent user testing and feedback sessions to gain insights of current experience, identify opportunities to improve experiences and to validate proposed content solutions. WriteDemonstrate the ability to deliver and coach a team on how to write simple, easy-to-understand, human-centric content to influence teams on how to intuitively guide agents on what to say or do when helping customers. Champion and ensure all content produced by the team is clear, easy-to-understand, and written in natural language. Quality and GovernanceAssure team's content solutions adhere to compliance requirements and content standards. Follow governance processes and identify downstream impacts of content solutions to mitigate risk. Inform project partners of standards and processes and how these apply to project timelines. Connect and ContributeBuild relationships and collaborate with key stakeholders to understand priorities and ensure delivery of commitments. Demonstrate strong influencing skills to effectively drive project priority and continuous improvement across the organization. Mentor team members on content best practices for agent performance solutions. Exhibit strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes. Collaborate with other content teams and contribute to our standards, content strategy community of practice, best practices and guidelines. Qualities you’ll bringEngaged people leader. You're passionate about coaching and developing others, and helping us build a robust content strategy team to support the team's growth and impact at Capital One. Communicator & Influencer. You’re always embracing and advocating for the user’s experience and pushing your team to build the most intuitive content experiences possible. You can communicate complex ideas clearly regardless of your audience. Do-er. You try new things and sometimes fail. You like a new challenge and can be comfortable navigating ambiguity, steering around roadblocks and staying focused on strategic priorities. You can easily pivot when priorities change, embracing the change and championing change for your team, setting an example for others. Passionate & Customer Focused. You're always advocating for the user’s experience and challenging your team to build the most intuitive content experiences possible. Learner. You crave knowledge and staying up-to-date on the skills and approaches needed to finesse the craft of your team to increase impact. You embrace a growth mindset and expect the same of your team, making a point of seeking and providing feedback for continuous improvement. Team Player. You enjoy working and collaborating with diverse people and seeking different points-of-view to assure the quality of your work and the team. You put the goals of the team in the forefront and excel at establishing trusting relationships with your peers, partners and stakeholders. Basic QualificationsHigh School Diploma, GED, or equivalent certificationAt least 3 years of writing experience in content strategy, UX writing, technical writing, communications, or marketingAt least 2 years of people leadership experiencePreferred qualifications:4+ years of experience writing for digital products or UX research3+ years of people leadership experience managing a team of content writersWork From Home Technology RequirementsSecure home office environment that is free from background noise and distractionsReliable private internet connection that is not supplied via cellular data or hotspot is requiredA private network that is password protected where you have ownership or line of site sight to every device on the networkInternet service must be provided by Cable or Fiber Internet Service Providers (ISP)Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactionsISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are metCapital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.Work from Home Location RequirementsCandidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or56301 (St. Cloud, MN) and report in person, when required, with at least than 24 hours notice.We are unable to consider applicants who: Do not maintain network-compatible internet accessLive or work beyond the 100 mile radius of their dedicated location, or Live or work in the state of California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Plano, TX: $98,900 - $112,900 for Content Manager IIIChesapeake, VA: $98,900 - $112,900 for Content Manager IIITampa, FL: $98,900 - $112,900 for Content Manager IIILincoln, NE: $98,900 - $112,900 for Content Manager IIILas Vegas, NV: $98,900 - $112,900 for Content Manager IIIWilmington, DE: $98,900 - $112,900 for Content Manager IIIRichmond, VA: $98,900 - $112,900 for Content Manager IIISt Cloud, MN: $98,900 - $112,900 for Content Manager IIICandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Financial Services

The opportunityUnity is looking for an exceptional Documentation Manager to join us on our mission to deliver great documentation in an AI assisted world!We’re looking for a leader with technical aptitude who can quickly form good working relationships across Unity, and work collaboratively to produce documentation that helps users get the most from Unity products. The AI revolution has changed the way developers learn how to use our software, through their AI agent. As Unity shifts its products to be AI friendly, we also have the opportunity to transform the documentation creation lifecycle to be AI-first, and redesign the technical writer function around holistic learning, AI-consumable content, and hands-on AI integration through skills creation. This is a build-and-lead role for someone who sees documentation not as a static deliverable, but as a living knowledge system that both humans and AI agents rely on to understand and operate Unity Platforms.What you’ll be doingLead and grow the Unity Platforms documentation team — hiring, coaching, performance management, and aligning priorities with engineering and product roadmaps.Redesign the documentation creation cycle to be AI-first in collaboration with documentation leadership, using generative AI for drafting, review, gap analysis, and maintenance to cut cycle time and boost coverage.Direct the team's work building and maintaining AI "skills" that let AI assistants act on Unity Platforms documentation as a source of truth.Stay on top of advances in AI, and ensure our processes, and tech writer roles remain performant and competitive.Collaborate closely with key stakeholders across the company to deliver the right content to the right user at the right time.What we’re looking for8+ years in technical writing, developer documentation, or content strategy, including 4+ years managing people.Hands-on experience with generative AI tools, automation and workflows applied to content.A track record of leading a documentation or content team through major process or tooling transformation.Ability to define metrics and quality frameworks, and to influence senior engineering/product stakeholders.You might also haveStrong background in developer-facing documentation for platforms, SDKs, or APIs — game engine or platform engineering experience a plus.Experience writing and publishing different types of user-facing documentation such as API guides, programmer guides, installation guides, and user manuals for an international audience.Base Salary Range: We determine the base salary range for this role based on your primary work location:UsaZone A: $114,600 – $171,800 USD grossZone B: $129,400 – $194,200 USD grossZone C: $145,500 – $218,300 USD grossCanadaZone A: $107,700 – $157,700 CAD grossZone B: $116,300 – $166,300 CAD grossThis range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.Cette fourchette correspond au salaire de base prévu pour ce poste. En plus du salaire de base, ce poste peut donner droit à des attributions d’actions et à une participation à nos programmes d’incitation de l’entreprise, comme des primes annuelles discrétionnaires ou des commissions de vente. Le montant final de l’offre dépendra de plusieurs facteurs, notamment l’emplacement géographique ainsi que l’expérience pertinente, le parcours professionnel et les compétences du/de la candidat(e).This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.AvantagesChez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de donsLa vie chez UnityUnity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.BenefitsAt Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching programLife at UnityUnity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.Life at UnityUnity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Software Development

Direct message the job poster from Russell Tobin Inderpreet Singh (Lucky) MBA Inderpreet Singh (Lucky) MBA Recruitment professional with over 10 years of recruiting experience and 5 years of team management experience Description:The Technical Services Documentation Specialist provides Corporate Quality support for IP/certification activities, partner formula management and related documentation processes across the Field Technical Services organization.This role is responsible for managing partner formulation documentation from receipt through issuance to manufacturing, maintaining accurate information in internal and external systems, supporting certification databases and audits, and ensuring certification claims and records remain current and accurate.The specialist serves as a key documentation and coordination resource for corporate quality, working closely with R&D, Commercial/NAE, Supply Chain, MDM, Regulatory/Compliance, Product Category teams, and internal/external manufacturing partners to support new product setup, supply chain projects, and cross-functional business needs.KEY DUTIES AND RESPONSIBILITIES:Drive documentation, compliance, and stakeholder alignment for IP certifications, including Kosher, Organic, Rainforest Alliance (RFA), and partner certification programs.Provide technical support to manufacturing sites experiencing IP-related issues, expediting communication with certification bodies to enable timely resolution and minimize disruptions to manufacturing operations.Maintain and update internal records, external certification databases, and audit documentation to support certification integrity, regulatory compliance, and site audit readiness.Partner with product category teams and cross-functional stakeholders to communicate certification standards and support business needs.Support new product and supply chain initiatives by ensuring certification requirements are met, certification claims are accurately maintained in internal systems, and all certification and documentation deliverables are completed on time.Manage partner formulation documentation and data throughout the lifecycle, from receipt and maintenance in quality systems through issuance to cold manufacturing operations, while maintaining formula trackers to support execution, inventory, and document control.Represent Quality and Identify Preservations in key partner formula discussions with R&D, NAE/Commercial, MDM, Regulatory/Compliance, and other stakeholders.QUALIFICATIONS:Bachelor's Degree preferred in Food Science, Chemistry, Biology or related technical fields.5+ years of experience with a Client companyWorking knowledge of SAP, proficient with MS Office and experience with Infor Optiva a bonusHighly organized with strong attention to detail and consistent ability to validate the accuracy of their own work.Self-disciplined and highly motivated, with a passion for excellenceAbility to identify, define and analyze problems to find causes and identify possible solutionsAbility to collect required information, identify trends and patterns, and communicate as neededWork effectively in the team environment and contribute to team objectives.Ability to prioritize in a dynamic environment, with demonstrated planning and organization skillsExcellent verbal and written communication skillsAbility to multitask and maintain composure in stressful situationsPerforms other duties as requested by managementPrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.Equal Employment OpportunityPrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Fair Chance EmploymentPrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.AccommodationsWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Administrative Industries Staffing and Recruiting

Catalent’s Greenville, North Carolina site is a major oral solid dose development and manufacturing campus, delivering end‑to‑end, turnkey solutions from formulation development through commercial manufacturing and packaging. The site specializes in oral solid dosage forms, supported by integrated formulation expertise, comprehensive analytical services, and scalable manufacturing capabilities designed to support both commercial products and potent or targeted therapies, including orphan drugs. Backed by more than $100 million in recent investments, the Greenville operation features fit‑for‑scale infrastructure, potent handling capabilities, and a strong regulatory track record, making it a critical part of Catalent’s global network for advancing complex oral drug programs from development to market.Position SummaryWe have an opportunity for a Technical Writer to join our team. In this role, you will work closely with subject matter experts to create and update essential documentation, ensuring accuracy and compliance. You will support manufacturing and packaging activities by maintaining documentation systems and coordinating approvals. This position offers the chance to contribute to cross-functional projects and play a key role in supporting audits and regulatory requirements.Shift: Monday - Friday, 8am - 5pmLocation: Greenville, NC100% OnsiteThe RoleCollaborate with subject matter experts to gather information for creating or updating documents such as Master Batch Records and protocols, and coordinate related change control documentsReview documents with subject matter experts and Operations personnel to ensure accuracy, executability, and consistent formattingMaintain accuracy of the documentation database and ensure inputs meet company standardsAssist in making inputs to the Manufacturing Resource Planning system in preparation for manufacturing eventsClose out help desk tickets related to document corrections and updatesProvide requested information during client and FDA auditsParticipate in cross-functional project development team activitiesSupport the continued implementation of electronic document software systemsCoordinate document approvals across the organizationRespond quickly and effectively to changing priorities for multiple business units in packaging and manufacturingThe CandidateMinimum RequirementsBachelor’s degree in a STEM-related field; ORAssociate degree in a STEM-related field with at least 2 years of relevant experience; ORHigh school diploma or equivalent with at least 3 years of relevant industry experienceAt least one year of technical writing experience strongly preferredAbility to administer quality system programs and resourcesFamiliarity with Good Manufacturing Practice documentation requirementsProficiency with computer systems such as Microsoft Word, Excel, Adobe Professional, and database management softwareEffective presentation and communication skills, as well as project and resource management skillsWhy You Should Join CatalentPositive and fast-paced working environment focusing on continual improvement and innovationCompetitive Paid Time Off plus 8 paid holidaysMedical, dental, and vision benefits effective day one of employmentTuition reimbursement to help you complete or earn a new degreeEngaging site-based activities such as Music Bingo, donation programs, and seasonal eventsEmployee Resource Groups promoting diversity and inclusionGreen initiatives and community engagement programsDefined career path with annual performance reviews and growth opportunitiesWellHub program supporting physical and mental wellness, including an onsite fitness centerExclusive discounts through Perkspot from over 900 merchantsCatalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.personal initiative. dynamic pace. meaningful work.Visit Catalent Careers to explore career opportunities.Catalent is an Equal Opportunity Employer, including disability and veterans.If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.Important Security Notice to U.S. Job Seekers:Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.California Job Seekers can find our California Job Applicant Notice HERE. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Biotechnology Research and Pharmaceutical Manufacturing

Power your future with Qualus as a Technical Writer in our Program Management department.The Technical Writer supports the successful delivery of electrical utility capital and operational projects by developing, maintaining, and improving project documentation, procedures, reports, and communication materials. This position works closely with project managers, project controllers, engineers, construction managers, planners, regulatory teams, operations personnel, and executive stakeholders to translate complex technical and project information into clear, accurate, and user-friendly documentation.The role is responsible for ensuring consistency, quality, and compliance of project management documents and serves as a key resource in standardizing project controls documentation, supporting governance requirements, and improving knowledge management across the organization.Responsibilities Provides technical writing and content management support for creating and maintaining project management related policies, procedures, manuals, white papers, presentations and other documentation as required. Identify opportunities to improve documentation processes and increase efficiency. Assist with implementation and continuous improvement of PMO methodologies and best practices. Maintain version control and document management protocols. Participates in meetings or interviews with subject matter experts to obtain technical understanding and clarification of documentation requirements. Coordinates requests for documentation and evidence. Creates spreadsheets that compile large sets of data for evaluation and presentation Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company. Performs related duties as assigned. Minimum Qualifications Bachelor's degree in Technical Writing, Communications, English, Business Administration, Engineering Technology, Project Management, or a related field. Equivalent combination of education and experience may be considered. 3-7 years of technical writing, project documentation, or project controls experience. Benefits & CompensationQualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.Company OverviewQualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada. Equal Opportunity Employer We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.We are committed to a secure and transparent hiring process. We do not request payment or sensitive personal information, such as Social Security numbers or banking details, during the application process. Please use caution and verify opportunities through our official channels. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Engineering Services

Direct message the job poster from Intellectt Inc Rahul Reddy Rahul Reddy Sr US IT Recruiter Role: API Technical WriterLocation: Greensboro, NC – OnsiteSeeking an experienced API Technical Writer to own API documentation strategy and create clear, developer-focused technical content.Key Responsibilities:Develop and manage an API documentation roadmap, backlog, timelines, and review cycles.Gather requirements by collaborating with SMEs, developers, and internal stakeholders.Create and maintain API reference documentation including endpoints, parameters, functions, sample code, errors, and usage patterns.Develop Getting Started guides, onboarding content, authentication/setup guides, FAQs, troubleshooting, and release notes.Create tutorials, eLearning content, video scripts/storyboards, and API use-case/business narratives.Develop or coordinate diagrams and visual documentation for products, processes, and integrations.Partner with technical experts to ensure documentation accuracy.Collaborate with marketing teams on technically accurate sales and go-to-market content. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting

We're hiring on behalf of a Haystack partner!The Role• Write, edit, proofread, format, and publish technical documents according to quality standards and company guidelines.• Collaborate with subject matter experts to transform complex technical information into clear, customer-focused documentation.• Coordinate and support formal document reviews, incorporating feedback and managing publication processes.• Ensure timely completion of projects by aligning with deadlines.• Create and edit graphics, including screenshots and block diagrams.• Undertake other related activities and responsibilities as required.What You'll Need• Excellent written grammar, communication, and organizational skills.• Strong attention to detail, prioritization, and decision-making abilities.• Proven ability to manage multiple concurrent projects effectively.• Thrives in a global, fast-paced, and dynamic work environment.• Independent thinker capable of taking direction and collaborating within a team.• Proficiency in PC tools and software, including Microsoft Office.• Minimum Bachelor's degree in English, Journalism, Communications, or a related technical field.• 5+ years of experience as a technical writer, or an equivalent combination of education and experience.What's On Offer• Competitive annual salary ($66,300 - $128,000) plus potential for restricted stock units and quarterly bonus payments.• Comprehensive health benefits starting from day one.• Retirement savings plans and an industry-leading Employee Stock Purchase Program.• Opportunities for professional growth and career development within a global organization.Apply via Haystack today! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Internet