API Documentation & Developer Writer Jobs

Who We AreJohnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.Our Technical Writing org consists of 80+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.What You Will DoWorking closely with manufacturing teams based in Dublin. Candidates will be required to be onsite up to 4 days per weekCreating content for a business unit supporting program releases under the guidance of more senior team membersCreating content in DITA xml and content management systemsCreating technical illustrationsProviding DocOps support. You will have the opportunity to support one of our process teams.What We Look For2+ years of technical writing experienceEducational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or ScienceExperience with topic-based writing, preferably DITA xmlTechnical illustration skills: Photoshop and Illustrator or similarExcellent communication and interpersonal skills. You will be working closely with the development and product management teamsAbility to plan, organize, and support multiple program releasesMentoring experience. Sharing knowledge with other is an important part of the culture of our org.Document control and revisioning in content management or version control systemsTechnically skilled. Knowledge of scripting languages, APIs, SQL is desired.#GOSIA Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Industrial Machinery Manufacturing

Job DescriptionWho we areJohnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.Our Technical Writing org consists of 80+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.What You Will DoWorking closely with manufacturing teams based in Dublin. Candidates will be required to be onsite up to 4 days per weekCreating content for a business unit supporting program releases under the guidance of more senior team membersCreating content in DITA xml and content management systemsCreating technical illustrationsProviding DocOps support. You will have the opportunity to support one of our process teams.What We Look For2+ years of technical writing experienceEducational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or ScienceExperience with topic-based writing, preferably DITA xmlTechnical illustration skills: Photoshop and Illustrator or similarExcellent communication and interpersonal skills. You will be working closely with the development and product management teamsAbility to plan, organize, and support multiple program releasesMentoring experience. Sharing knowledge with other is an important part of the culture of our org.Document control and revisioning in content management or version control systemsTechnically skilled. Knowledge of scripting languages, APIs, SQL is desired.#GOSIA Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Industrial Machinery Manufacturing

Specialist Learning & Instructional Design m/f/d We are looking for you to enrich EBS. We are a private university committed to educating tomorrow's leaders, those leaders who want to make a difference in the world. Economically, socially and ecologically. We want to help shaping the change in our world for the better. With excellent knowledge transfer and by promoting personal social strengths. Our 2,200 students and further education participants study and conduct research at EBS Business Sch…

About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloa is shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SA…

Job Description Job Description Knowledge Management Attorney – Registered Funds Direct Counsel is seeking a Knowledge Management Attorney – Registered Funds with 5 years of relevant experience to join a leading global law firm and its highly regarded Asset Management practice. Locations Boston, Chicago, or New York Position Overview This unique opportunity is ideal for an experienced registered funds attorney interested in combining substantive legal expertise with knowledge management, practi…

Job Title: API Technical Writer Location: Greensboro , NC Onsite/ Remote: Day 1 Onsite at customer location Duration: Long Term Contract Key Responsibilities: Own an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles). Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, termin…

Role : API Technical Writer Location: Greensboro, NC (Onsite) Job type : Contract Client : Tech Mahindra / Volvo Key Responsibilities Own an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles). Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audienc…

Wolters Kluwer Health is seeking a Director of Product Management, Content Strategy & AI Readiness to lead strategic initiatives shaping AI-enabled clinical decision support. You will partner across Product, Editorial, Clinical, Editorial Operations, Engineering, AI, and Analytics to translate content needs into priorities and platform requirements. You will define content standards, metadata, tagging, and workflows, while building scalable processes and measurable outcomes to support clinician…

Senior Content Strategist $43hr M-F, 8am-5pm Looking for your next career move in the Financial Services arena? We are hiring for a Content Strategist with at least 10 years of experience. We are a team of content strategists who provide content strategy and editorial guidance for the field intranet site. This is a HYBRID role supporting our Milwaukee office. If you are interested in this role and meet the requirements, Apply today! JOB DESCRIPTION Reporting to the Assistant Director of Thought…

Job Description Job Description Job Summary MicroVentures is an alternative investment platform connecting angel investors with startups. We provide founders access to early-stage capital and accredited investors opportunities to invest in private equity. We are seeking a Content Strategist to support our marketing efforts with an emphasis on social media. In this role, you’ll work directly with marketing and senior leadership to increase engagement and build awareness of our brand across socia…

Position Summary The organization is seeking an experienced Technical Writer to create and maintain authoritative technical documentation for internal cloud platform architectures, services, APIs, and operational processes. This role ensures documentation supports safe usage, operational consistency, and effective onboarding for application and operations teams. The Technical Writer will own documentation standards, structure, and lifecycle management to facilitate clear and accurate communicat…

Project Role : Knowledge EngineerProject Role Description : Design and structure knowledge frameworks that enable AI systems to reason and make informed decisions. Capture and translate expert and unstructured knowledge into ontologies, knowledge graphs, and semantic models, ensuring accuracy and context for automation and insights. Apply advanced analytics on knowledge graphs to drive problem-solving and actionable insights.Must have skills : AWS BigDataGood to have skills : Graph Databases, Neo4j, Data EngineeringMinimum 15 Year(s) Of Experience Is RequiredEducational Qualification : 15 years full time educationRole Summary / DescriptionAI Powered Tech TalentTechnical Architect role in Knowledge Engineering focused on leading enterprise-scale knowledge graph, semantic layer, ontology, and AI knowledge architecture solutions on Amazon Web Services (AWS). In this role you will own the complete knowledge engineering scope for strategic and complex programs, sets architecture standards, guides teams, shapes client solutions, and translates real-world business problems into scalable AI and knowledge graph solutions. The role must bring industry experience across domains such as BFSI, healthcare, retail, telecom, manufacturing, energy, public sector, or life sciences, applying semantic AI, knowledge graphs, LLM grounding, governed data products, and cloud-native architecture patterns to create reusable assets and measurable business value.Key ResponsibilitiesDefine AWS reference architectures for knowledge graph, semantic layer, and AI knowledge applications using services such as Amazon Neptune, S3, Glue, Lambda, EMR, Redshift, Athena, OpenSearch, Bedrock, SageMaker, IAM, and cloud-native observability/security capabilities.Architect cloud-native data pipelines, graph ingestion, ontology management, vector/database integrations, API layers, LLM grounding patterns, and governed knowledge access models on AWS.Lead the complete Knowledge Graph and Knowledge Engineering solution scope that transforms data architecture for strategic, complex client programs.Own the design, development, and implementation of AI, semantic layer, ontology, taxonomy, schema, graph modeling, and knowledge curation solutions across the program.Partner with project leaders, delivery leads, senior client stakeholders, architects, product teams, data engineers, AI engineers, and domain SMEs to create standout graph-powered offerings.Develop trusted-advisor relationships with senior client stakeholders and make a clear business case for semantic layer, knowledge graph, and enterprise AI knowledge architecture solutions.Lead architecture governance, design reviews, solution estimation, pre-sales support, proposal inputs, implementation planning, and technical risk management for complex knowledge engineering programs.Set standards for ontology design, semantic modeling, metadata management, data governance, lineage, knowledge graph curation, and reusable engineering patterns across programs.Build and mentor multidisciplinary teams, establish capability development plans, and guide delivery quality for knowledge engineers, data engineers, AI engineers, and platform specialists.Drive thought leadership, innovation, reusable assets, accelerators, and modern methods around knowledge graphs, semantic AI, LLM grounding, RAG, agentic systems, and graph-based AI patterns.Translate industry-specific business problems into scalable knowledge-driven architectures and reusable assets that advance the discipline beyond a single engagement.Required QualificationsBachelor's degree or equivalent in Computer Science, Information Technology, Engineering, Mathematics, Data Science, or a related field.Minimum 6 years of experience with Knowledge Graph technologies such as RDF, SPARQL, LPG, SHACL, OWL, schema design, ontology management, and knowledge graph curation.Minimum 6 years of experience in schema design, ontology management, semantic modeling, taxonomy management, metadata management, and knowledge graph curation.Minimum 4 years of experience designing and developing Knowledge Graph solutions and graph-based ML models across functional and technical workstreams.Minimum 3 years of experience implementing end-to-end data pipelines for AI applications, especially LLM-enabled or enterprise knowledge applications, with hands-on design and configuration.Minimum 6 years of experience with relational databases, object stores, graph databases such as Stardog, Neo4j, Amazon Neptune or equivalent, and vector databases.Minimum 6 years of managerial or technical leadership experience leading teams and explaining the value of semantic layers and knowledge graphs to senior business and technology stakeholders.Experience contributing to sales, pre-sales, solution shaping, delivery leadership, stakeholder management, and enterprise data transformation programs.Required Skills/ ExperienceDeep knowledge of knowledge graph architecture, semantic modeling, ontology engineering, metadata management, data governance, graph curation, and graph-based AI/ML patterns.Hands-on experience architecting AWS-based knowledge engineering solutions using Amazon Neptune, S3, Glue, Lambda, EMR, Redshift, Athena, OpenSearch, Bedrock, SageMaker, IAM, APIs, and cloud security/monitoring services.Strong Python expertise and hands-on experience with frameworks and tools such as PyTorch, TensorFlow, PySpark, Apache Airflow, Apache NiFi, SQL, SPARQL, SHACL, APIs, and ETL/ELT pipelines.Ability to design scalable graph ingestion, schema/ontology pipelines, semantic data products, vector search/retrieval patterns, RAG grounding layers, and LLM-ready knowledge services.Strong architecture leadership across cloud integration, data pipelines, security, governance, observability, cost optimization, reusable assets, and production readiness.Good to Have SkillsPractical experience with NLP techniques, search techniques, prompt engineering, entity extraction, entity resolution, semantic search, and enterprise-scale LLM applications.5+ years of hands-on experience with cloud platforms, with deep AWS specialization and working exposure to Azure or GCP in multi-cloud environments.AWS certifications such as Solutions Architect Professional, Data Engineer, Machine Learning/AI Specialty, or related credentials.Industry experience in BFSI, healthcare, retail, telecom, manufacturing, energy, public sector, or life sciences, including industry-specific ontologies, data models, compliance needs, and knowledge-driven use cases.Advanced degree or Ph.D. in Computer Science, Computer Engineering, Mathematics, Electrical Engineering, Data Science, or a related discipline. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

Lead UX Writer / Technical WriterWe are looking for a Lead UX Writer / Technical Writer with 9+ years of experience in software and technical documentation.Key ResponsibilitiesCreate and maintain high-quality technical, software, and UX documentation.Develop API documentation, user manuals, configuration guides, troubleshooting guides, release notes, and system documentation.Work closely with Engineering, Product, UX, Architecture, and QA teams to gather and validate technical information.Ensure documentation follows consistent style, formatting, terminology, and quality standards.Lead documentation initiatives and mentor junior technical writers.Required Skills9+ years in UX Writing / Technical Writing / Software Documentation.Strong experience with DITA, XML, HTML, Confluence, and MSTP.Experience with MadCap Flare and/or Markdown.Strong API Documentation experience.Experience documenting software applications, APIs, system architecture, configurations, and integrations.Excellent communication, editing, and stakeholder-management skills.Understanding of SDLC and Agile methodologies.Must Have: 9+ years | UX Writing | Technical Writing | DITA | XML | Confluence | HTML | MSTP | MadCap Flare/Markdown | API Documentation. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing Industries IT Services and IT Consulting

Job DescriptionIn This Role, Your Responsibilities Will Be: Regularly attend and participate in project conference calls for product developments to ensure specialized topics are appropriately addressed Analyze information required for the development or update of policy, procedure, and form documentation Determine the needs of those who use our technical documentation Develop, write, and support end-user documentation that includes high-level technical content, reference material, and detailed, task-specific work instructions Write or revise supporting content for new and existing products Write end-user documentation for a multi-disciplined and multi-cultural audience, including process control operators, control systems maintenance and design engineers, configuration engineers, and others Work in DITA CMS to write new documentation and maintain existing documentation. Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables Maintain a library of application documentation, cataloging it for internal and/or external use Follow the standard processes outlined by Emerson for writing style, format, and content Explore complex technical products and provide technically accurate and audience-focused documents for new and existing functionality in software and hardware Be responsible for driving the review and approval of technical content within the document management system Who You Are: Cross-functional teammate Detail-oriented, organized, flexible, and proactive team player Should be able to take decisions, in the absence of complete information Determined to achieve your goals, despite facing obstacles Comfortable working in an Agile development environment Willing to accept feedback and implement changes quickly and with a positive attitude Open to change and continue to learn and experience new opportunities For This Role, You Will Need: Bachelor’s degree and 5+ years of relevant experience or a master’s degree and 3+ year of relevant experience Exceptional English writing and verbal communication skills and experience in writing technical documents Ability to develop product understanding by working closely with product developers in an Agile development environment Ability to design and organize document structure Interest in hands-on installation, configuration and use of the software to further develop product understanding Understanding of accepted technical writing style conventions Ability to work collaboratively as part of a team Self-motivated and able to work independently Ability to simultaneously handle multiple projects and monitor their progress with minimal supervision Excellent time management skills and ability to meet deadlines Strong research skills Preferred Qualifications That Set You Apart: Experience with modular documentation (for example, DITA XML) and DITA component content management systems Experience working with large Microsoft Word documents and Adobe Suits. Desire to seek continuous improvements and innovation Experience in using Microsoft Excel, PowerPoint Demonstrated internships in technical writing/information development Knowledge of Industrial Controls (for Example DCS or PLCs) Our Culture & Commitment to You:At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.About UsWHY EMERSONOur Commitment to Our PeopleAt Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .About EmersonEmerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!No calls or agencies please. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing

Job Requisition IDJR2007929Job CategorySalesTime TypeFull timeWe are seeking a highly technical and strategic Account Manager, Developer Relations to join our team, with a focus on engaging software companies and developer ecosystems across emerging technology domains. In this pivotal role, you will work directly with a small, strategic set of software solution providers (and their developers) to champion the adoption of NVIDIA’s advanced AI and computing platforms. Your mission is to partner with software companies to build AI agent-powered tools and integrate AI into their products making use of the NVIDIA platform, including open models and software frameworks and libraries.The ideal candidate brings a blend of deep technical expertise, experience in technical account management, and combines these with a passion for developer advocacy, business development and a talent for communicating how NVIDIA technology can solve complex, real-world challenges.What You'll Be DoingEstablish relationships (both technical and business) at every level with a small set of strategic, regionally important software companies, and develop and implement a strategy to integrate the NVIDIA platform into these company’s products.Develop and maintain deep technical expertise in agentic AI systems, open models, data science applications, and GPU-accelerated computing. Serve as the trusted technical advisor, problem solver, and champion for the developers within the software companies you support, collaborating with cross-functional partners to drive adoption of NVIDIA technologies. Accelerate critical software company workloads by demonstrating and integrating the NVIDIA software stack (tools, libraries, SDKs, open models, NIMs, and blueprints) into partner products, platforms, and pipelines. Guide partners through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate software company adoption and foster co-innovation of next-generation solutions. Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies. Engage partner technical leaders to drive best-practice integrations and resolve technical challenges, using regular syncs to track adoption, surface new workflows, and channel critical field insights back to NVIDIA product teams. Represent NVIDIA at industry and developer eventsCommunicate the business and commercial value of integrating the NVIDIA platform into software company’s productsWhat We Need To SeeBachelor’s or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field. A minimum of 8+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, solutions architect, product management, including 5+ years of direct hands-on experience in engaging with Product and Engineering organizations at enterprise-scale software companies on strategic product integrations.Proven experience leading, partnering, scaling developer programs at major technology companies, and working on product integration with vertical-specific technology platforms or horizontal business applications.Significant technical depth in AI/ML, customization of open models, or creation of agentic systems and contributions to product integrations and software libraries. Experience leading technical collaborations with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops Proven track record to structure and implement sophisticated technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external collaborators (across sales, legal, product or marketing teams as needed). Skilled at distilling complex technical concepts for audiences from engineers to executives, with end-to-end experience in defining, integrating, building, and jointly marketing solutions with strategic ISV partners. Ability to conceptualize and communicate the commercial impact of integration of NVIDIA’s platformWays to Stand Out from the CrowdHands-on experience building or optimizing AI solutions with software companies building vertical specific technology platforms or horizontal business applications.Exceptional ability to distill complex technical concepts and articulate value propositions to audiences ranging from AI/ML Engineers to C-suite executives, with end-to-end experience defining, integrating, building, and bringing solutions to market with strategic ISV partnersFamiliarity with advanced computing, AI, and/or GPU acceleration platforms including agentic systems that incorporate domain-adapted, open models. Successful history of building and scaling developer communities and delivering impactful technical enablement programs. Expertise in building frameworks to capture developer sentiment and market shifts, translating real-time ecosystem dynamics into actionable intelligence for industry strategy and product rationalization. With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Computer Hardware Manufacturing

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.About The RoleAs the Founding Conversational Designer for EMEA, you will play a pivotal role in shaping how Cresta delivers conversational AI solutions across the region. You’ll lead the design and deployment of best-in-class AI conversation models that power real-time coaching and assistance for contact center agents, as well as virtual agents across voice and chat experiences.This is a highly strategic, customer-facing role that combines conversational design expertise with strong project ownership and regional influence. As one of the first hires focused on Conversation Design in EMEA, you will help establish delivery best practices, scale customer impact, and serve as a key partner in expanding Cresta’s presence across international markets.You will manage complex AI delivery engagements from initial discovery through deployment and optimization, ensuring projects stay on track, stakeholders remain aligned, and outcomes drive measurable business value.You’ll collaborate closely with cross-functional teams across Machine Learning, Data Science, Engineering, Product, Project Management, and Customer Success, while acting as a trusted advisor to customers throughout implementation. You’ll also help customers design, build, and maintain their own models using Cresta Opera, our proprietary self-service platform.ResponsibilitiesOwn end-to-end AI delivery projects across EMEA, including discovery, requirements gathering, solution design, build, deployment, QA, and post-launch optimizationServe as a founding regional expert in conversational design, helping shape scalable delivery frameworks and best practices for international customersManage multiple concurrent customer implementations while balancing timelines, priorities, and stakeholder expectationsPartner cross-functionally to define scope, track milestones, mitigate risks, and ensure successful executionTranslate customer business objectives into scalable conversational AI solutions across sales, retention, collections, and customer service use casesDrive alignment with customer stakeholders through regular working sessions, solution reviews, and executive-level presentationsLead model maintenance and performance tuning efforts to ensure ongoing quality and measurable impactDeliver Cresta’s Opera Enablement Program to key stakeholders, empowering customers to independently design, build, and QA their own AI modelsDesign and develop virtual agent solutions using flow-based, prompt-based, and hybrid architecturesContribute to internal documentation, implementation standards, and repeatable delivery methodologies as Cresta scales globallyPartner closely with teams in North America while helping establish regional expertise and customer success across EMEAQualifications We ValueStrong written and verbal communication skills, with the ability to influence both technical and business stakeholdersDemonstrated project management experience, including managing multiple complex workstreams simultaneouslyProven ability to independently own deliverables, timelines, and cross-functional coordination in a fast-paced environment2+ years of experience in conversational design, conversational AI, bot development, or related fieldsExperience presenting complex solutions to enterprise customer stakeholders, including executive audiencesExperience working directly with enterprise customers in implementation, consulting, or delivery rolesExperience operating in global or international customer environments preferredFluency in a second language strongly preferredBackground in Linguistics preferredExperience with prompt engineering preferredExperience with Dialogflow CX preferredPerks & BenefitsWe offer a comprehensive and people-first benefits package to support you at work and in life:Comprehensive medical, dental, and vision coverage with plans to fit you and your familyPaid parental leave for all new parents welcoming a new childRemote work setup budget to help you create a productive home officeMonthly wellness and communication stipend to keep you connected and balanced20 days of vacation time to promote a healthy work-life blendCompensation At CrestaCresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.Total compensation includes Base + Bonus + Equity, along with a comprehensive benefits package for you and your family.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Software Development

About UsMoniepoint Group is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses.About This RoleAs a Senior Content Designer at Moniepoint, you'll craft clear, engaging content that guides users through our financial products. You’ll collaborate with product, design, and engineering teams to enhance user experiences across platforms. Your responsibilities include writing UI copy, ensuring tone consistency, and complying with legal standards. You’ll play a key role in shaping our brand voice, adapting content for different markets, and contributing to a seamless customer journey. This is a great opportunity to make a lasting impact on how users interact with Moniepoint's services.ResponsibilitiesConduct qualitative and/or quantitative customer research and validate content design. Own the POV of the features, products, branding. Collaborate with designers, product managers, and engineers on framing the products/features to achieve business outcomes and communicate with users with storytelling. Edit app copy with UX guidance for UI designers to get the best customer flow journey. Deliver UX writing in the product across platforms and customer touch points. Write and edit user-focused content, including UI text, labels, and instructional copy that guides users through complex services. Act as a tone of voice consultant within Moniepoint to provide guidance across all communications. Understand different language styles in translation for all our markets. Participate in the creative process from concept to completion, providing insights and recommendations. Work closely with the legal and regulatory teams to ensure all content complies with industry standards and regulations. Experience & BackgroundBachelor’s degree in English, Communications, Journalism, or a related field. Minimum of 3 years of experience as a UX writer or copywriter. Extensive professional copywriting experience in-house or agency as demonstrated in a portfolio. Fintech or tech industry experience preferred. Skills & CompetenciesDemonstrated ability to write clear and engaging content for a variety of digital products and platforms. Strong understanding of UX design principles and how content influences user behavior and interaction. Familiarity with SEO best practices. Familiarity with Agile project management tools like Workfront and design software like Figma. Excellent collaboration and communication skills, with the ability to build relationships with teams and senior leaders across the business. Detail-oriented with strong organizational skills, high reliability on delivery deadlines, and the ability to manage multiple projects simultaneously. What Success Looks Like In This RoleSeamless end-to-end customer flow journeys enabled by clear, intuitive, and accessible UI copy across all product touchpoints. Consistent application of brand voice and tone across all product lines and regional market translations. Strong cross-functional alignment with design, product, engineering, and legal teams to ship compliant, user-centered features efficiently. Measurable improvement in product usability and adoption driven by validated user research and strategic content design decisions. Why Join Us?Cultivate your career in an environment dedicated to a culture of innovation, teamwork, and growth.Competitive compensation, benefits, and career growth opportunities.Fully remote work culture and support for professional development.What We Can Offer YouCulture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.What To Expect In The Hiring ProcessA preliminary phone call with one of our recruitersA technical interview with the hiring managerA panel technical interview.A behavioural and technical interview with a member of the Executive team. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Financial Services

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.Main ResponsibilitiesCreate clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.Gather, interpret and consolidate technical and engineering information.Transform complex systems and technical specifications into structured, easy-to-understand content.Produce service documentation using information supplied by engineering teams.Work with key internal teams and customer stakeholders to obtain and validate technical information.Use structured authoring tools, content management systems and established authoring guidelines.Interpret and utilise CAD data and other technical software.Create clear and concise briefs for Technical Illustrators.Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.Contribute to the ongoing improvement of authoring processes, tools and working methods.What We’re Looking ForExperience or a strong technical background in agricultural and/or plant machinery.Excellent written and spoken English, with the ability to communicate complex technical information clearly.A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.Strong technical aptitude and the ability to quickly understand complex systems.A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.Strong research skills and the ability to identify and interpret the information needed to complete a task.Experience working with content management and/or structured authoring systems.An understanding of how to adapt technical content for different audiences and levels of expertise.Strong communication and stakeholder-management skills, including the ability to influence and persuade.Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.A keen eye for detail and strong proofreading skills.A proactive approach to identifying opportunities for improvement and proposing practical solutions.A collaborative, thorough and self-motivated approach to work.Hours & Location40 hours per weekWarwick - flexible hybrid workingWhat We OfferEnhanced leave policies, including sickness and parental leaveRefer-a-friend schemeInternal employee recognition and award schemesWellness contributionMedical cash planEmployee discount portalWhy Aleido?At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered. Show more Show less Seniority level Entry level Employment type Internship Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.Position Overview:We are seeking a senior electrical, electronics (E/E), systems, and embedded software professional with deep, hands-on design experience who is ready to expand their career into information development, using that expertise to create documentation and other user assistance that helps customers harness the power of Capital.This role supports the Capital product portfolio, including software used to design and model electrical wiring systems for automotive, aerospace, and marine applications. The position focuses on documentation for products that support vehicle electrical systems, wiring architectures, harness development, and data networking technologies.Key Responsibilities:Learns the software product, conducts research, and becomes a subject-matter expert.Creates user-focused content, including online help, tutorials, graphics, videos, and other technical learning materials.Plans, develops, and maintains new and existing information solutions for end users of systems development software.Creates documentation that enables customers to effectively design, model, and manage complex electrical wiring systems and related engineering solutions.Uses MadCap IXIA (DITA XML) content-authoring tools to create and maintain end-user technical documentation.Analyzes software functionality and engineering workflows to determine the most effective ways to communicate information to end users.Collaborates with product managers, software developers, engineers, and other stakeholders to understand new functionality and document product enhancements.Communicates project progress to stakeholders through meetings and status updates.Works closely with other internal teams to develop, coordinate, and track deliverables.Contributes to documentation improvements that support future product growth and evolving customer needs.Supports team-wide documentation initiatives while adhering to established content standards, processes, and best practices.Effectively leverages AI tools and technologies, where appropriate, to improve productivity and enhance documentation quality.Requirements:Ability to understand technical and mechanical engineering concepts and learn complex, specialized E/E systems development solution product functionality and applications.Ability to understand complex technical concepts and translate them into clear, accurate, user-focused documentation.Experience with electrical harness design, wiring systems, vehicle electronics, networking technologies, or similar engineering domains is highly desirable.Demonstrated user-focused technical writing ability. Must be able to communicate complex technical concepts clearly and effectively.Strong analytical and problem-solving skills.Ability to work both independently and as part of a team in a dynamic environment.Ability to work on multiple complex projects simultaneously while managing competing priorities.Strong interpersonal communication skills. Effectively communicates in one-to-one and group situations.Collaborative mindset with a willingness to learn, adapt to established team processes, and contribute positively to team culture.Education and Experience:Bachelor's degree (or international graduate of an equivalent university-level program) in Mechanical Engineering, Technical Communication, Electrical Engineering, Software Engineering, Automotive Engineering, or a related field.8 years of relevant industry experience.Technical and product-domain expertise is strongly preferred and may be considered more valuable than formal technical writing education.Previous experience with Siemens Capital software is desired.Experience supporting software products used in automotive, aerospace, marine, or related engineering industries is desired.Ability to use generative AI tools to enhance productivity is desired.Compensation & Benefits:The salary range for this position is GBP 44,200 to 68,800 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/We are SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Where today meets tomorrow. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Automation Machinery Manufacturing

The Associate Learning Designer (ALD) supports the design, development, implementation, and continuous improvement of learning solutions that address business and performance needs. Working under the guidance of Learning Designers and Senior Learning Designers, the ALD applies foundational instructional design principles, learning technologies, and established development standards to create engaging, accurate, and learner-centered experiences.This role is designed for individuals who are building professional expertise in learning design, strengthening business acumen, and developing the judgment required to independently manage learning projects in the future. The ALD is expected to demonstrate strong learning agility, curiosity, attention to detail, and a commitment to continuous improvement.Key Responsibilities Learning Design & Content DevelopmentSupport the design, development, and updating of learning solutions using established instructional design principles, templates, and standards. Create and maintain learning assets, assessments, learner materials, and supporting resources. Ensure learning content is accurate, complete, and aligned to business and learner requirements. Digital Learning ProductionDevelop learning content using approved authoring tools and technologies. Apply Manulife branding, accessibility requirements, and development standards when creating learning materials. Support LMS-related activities and learning deployment requirements. Project ExecutionComplete assigned learning design tasks and deliverables within agreed timelines. Participate in quality assurance, testing, reviews, and revision cycles. Escalate risks, dependencies, and challenges while seeking guidance when needed. Collaboration & Stakeholder SupportWork closely with Learning Designers, Senior Learning Designers, SMEs, and business stakeholders. Incorporate feedback effectively and contribute to design discussions. Demonstrate professionalism, responsiveness, and customer focus in project interactions. Continuous Learning & Capability BuildingDevelop foundational skills in learning design, digital authoring, project management, communication, and business acumen. Seek coaching, apply feedback, and demonstrate learning agility. Build readiness for progression to the Learning Designer role through increasing independence and capability. Required Skills & QualificationsStrong written, verbal, and visual communication skills with the ability to collaborate effectively with stakeholders and subject matter experts. Strong attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines. Demonstrated learning agility, curiosity, and commitment to continuous improvement and professional development. Proficiency in Microsoft 365 applications including PowerPoint, Word, Excel, and Teams. Preferred QualificationsExperience creating digital learning content, presentations, job aids, or training materials. Exposure to e-learning authoring tools such as Articulate Storyline 360, Rise 360, Vyond, Camtasia, or similar platforms. Familiarity with Learning Management Systems (LMS) and online learning environments. Experience working in project-based, collaborative, or customer-focused environments. AI-Enabled Learning Design CapabilityDemonstrated openness to working alongside Artificial Intelligence (AI) tools to improve productivity, creativity, quality, and learner outcomes. Willingness to learn, experiment with, and responsibly apply AI-assisted workflows in learning analysis, content development, storyboarding, multimedia creation, quality assurance, and project delivery. Ability to critically evaluate AI-generated outputs, apply sound judgment, and ensure accuracy, compliance, accessibility, and learner relevance before implementation. Growth mindset toward emerging technologies and continuous innovation in learning design practices. When You Join Our TeamWe’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see. About Manulife And John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.Working ArrangementHybrid Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Insurance