API Documentation & Developer Writer Jobs

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Technical Writer II

D-Wave Remote
Linkedin (Canada)

D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. It is the world’s first commercial supplier of quantum computers, and the first and only to offer dual-platform quantum computing products and services, spanning both annealing and gate-model quantum computing technologies. D-Wave’s mission is to help customers realize the value of quantum today through enterprise-grade systems available on-premises and via its Leap™ quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations across commercial, government, and research sectors trust D-Wave to address complex computational challenges using quantum computing. Learn more about realizing the value of quantum computing today and how D-Wave is shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com.About The RoleD-Wave is seeking a Technical Writer II to support our growth and continued product releases. In this role, you will join our team of technical writers and work closely with software, hardware, support, and marketing teams to research, create, and maintain customer-facing technical documentation. This includes API reference material, programming instructions, code examples, user guides, system administration guides, hardware documentation, training materials, error messages, release notes, and more.To be successful in this role, you will develop a strong understanding of D-Wave's quantum computers, the Ocean Software Development Kit (SDK), and the Leap quantum cloud service through study of existing materials, hands-on experience with D-Wave's products, and collaboration with technical subject matter experts. You will support documentation initiatives, contribute to documentation strategy and standards, and help drive continuous improvements to the user experience.What You'll DoProduce high-quality customer-facing technical documentation that meets the needs of technical audiences, including API references, user guides, hardware documentation, training materials, release notes, and code examples.Partner with software, hardware, support, product, and marketing teams to gather information, understand documentation requirements, and ensure content is accurate, complete, and aligned with product functionality.Participate in the product development lifecycle to identify, plan, and deliver documentation additions, enhancements, and updates for new releases.Analyze existing and proposed content to identify opportunities for reuse, single-sourcing, consistency, and improved maintainability across documentation assets.Identify, track, and resolve documentation gaps, inconsistencies, and defects, particularly related to product maintenance, troubleshooting, and user workflows, using tools such as Git and Jira, through hand-on work on the product and APIs.Define, review, and improve documentation management processes, standards, and best practices, while incorporating relevant industry trends and advancements.Ensure consistent, accurate, and user-friendly information across customer-facing platforms, including documentation websites, open-source repositories, learning management systems, and knowledge bases.Review and edit peer content to maintain quality, clarity, consistency, and adherence to established documentation standards.Contribute to continuous improvements in the documentation experience by recommending process enhancements, improving content discoverability, and advocating for customer documentation needs across teams.About YouBachelor's degree in Computer Science, Mathematics, Engineering, Physics, or equivalent experience.3+ years of experience as a technical writer producing customer-facing documentation for software development or technical audiences.Experience coding in Python.Ability to independently manage multiple priorities and deliver high-quality work on schedule.Strong analytical and problem-solving skills with the ability to evaluate complex technical information and determine the best approach to communicate it.Ability to quickly learn complex technical concepts and translate them into clear, user-friendly documentation.Excellent written and verbal communication skills.Strong collaboration and cross-functional partnership skills.Demonstrated attention to detail and commitment to quality.Bonus PointsExperience with Docs-as-Code methodologies.Experience with HTML and CSS.Experience producing hardware documentation.Experience applying single-sourcing and minimalist documentation principles.Experience with reStructuredText, Markdown, or similar markup languages.Experience using Git-based workflows.Experience supporting documentation translation or localization efforts.Experience applying accessibility standards and best practices.Experience with UI/UX design principles.Experience conducting user analysis and incorporating user feedback into documentation improvements.Experience analyzing documentation metrics and using data to inform decisions.Experience with graphic design and technical illustration.Experience creating, maintaining, and troubleshooting documentation publishing pipelines.A D-Waver's DNAWe look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.InclusionWe celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.Our Compensation Philosophy Is Simple But PowerfulWe believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.During the interview process, your Recruiter will explain how our rubrics work across all our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The base salary for this role is targeted between $84,000 - $115,000 CAD per year. The final offer is determined by your proficiencies within this level. The Fine PrintNo 3rd party candidates will be acceptedIt is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.The Pay Range For This Role Is84,000 - 115,000 CAD per year(Burnaby) Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

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Technical Writer III

Texas Health and Human Services Remote
Linkedin (USA)

Date: Aug 25, 2026Location:AUSTIN, TXJoin the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.Functional Title: Technical Writer IIIJob Title: Technical Writer IIIAgency: Health & Human Services CommDepartment: HHSC & HHS Rate Analysis MGMTPosting Number: 20601Closing Date: 10/24/2026Posting Audience: Internal and ExternalOccupational Category: Business and Financial OperationsSalary Range: $5,098.66 - $8,304.83Pay Frequency: MonthlySalary Group: TEXAS-B-23Shift: DayAdditional ShiftTelework: Eligible for TeleworkTravel: Up to 15%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: ExemptFacility Location:Job Location City: AUSTINJob Location Address: 4601 W GUADALUPE STOther Locations:MOS Codes: 4502,4503,4505,4511,4591,165X,35PX,3N0X6,46A,46S,46Z,INF,MC,PABrief Job DescriptionProvider Finance is looking for a clear, organized writer who can turn complex information into useful documents people can understand and use. In this role, you will write, edit, and manage reports, manuals, guides, policies, procedures, and other materials that support Provider Finance programs. You will help make technical, financial, regulatory, and program information accurate, consistent, accessible, and easy to follow. This position reports to the Director of Provider Finance, works with limited supervision, uses independent judgment, and may provide guidance or coordination for other staff.Essential Job Functions (EJFs)Composes, reviews, edits, and organizes complex technical documents, reports, manuals, guides, policies, procedures, instructional materials, and other written content that supports Provider Finance programs. Ensures materials are clear, accurate, consistent, accessible, and appropriate for the intended audience. 35%Reviews and evaluates technical, financial, regulatory, and program materials for consistency with quality standards, documentation policies, procedures, and applicable requirements. Identifies needed revisions and works with subject matter experts to improve clarity and usability. 25%Manages the documentation lifecycle, including document creation, version control, review, approval, updates, and delivery. Maintains organized documentation practices so materials remain current, reliable, and easy to use. 20%Provides technical writing support, guidance, and coordination for staff and projects. Helps translate complex concepts, processes, and systems into plain language and may prepare or refine technical material for speeches, presentations, and other communications. 15%Performs other duties as assigned. 5%Knowledge, Skills And Abilities (KSAs)Knowledge of techniques and methods for planning, organizing, and writing technical materials.Knowledge of research methodology and applicable policies, procedures, and regulations.Knowledge of plain language principles, user experience, and accessibility standards for written and digital content.Skill in writing technical and business documents that are clear, accurate, consistent, and appropriate for the intended audience.Skill in using computers, applicable software, documentation tools, and version control practices to create, edit, organize, and maintain written materials.Skill in using Microsoft Office, Adobe Acrobat, Canva, and other software tools to develop, format, edit, and publish written materials.Skill in organizing complex information for clarity, accessibility, accuracy, consistency, and usability.Ability to conduct research and compose, review, illustrate, and edit technical documents, materials, and reports.Ability to communicate effectively and translate technical concepts, processes, systems, financial information, regulatory information, and program information for varied audiences.Ability to coordinate documentation projects and provide technical writing guidance or oversight to others when needed.Ability to edit the work of others for clarity, accuracy, consistency, grammar, style, accessibility, and appropriate tone.Registrations, Licensure Requirements Or CertificationsN/A.RequiredInitial Screening Criteria:Graduation from an accredited four-year college or university with a bachelor's degree in English, technical communication, journalism, communications, or a related field.Three years’ experience composing, organizing, reviewing, and editing technical or business documentation.Relevant experience may be substituted for the required education on a year-for-year basis.PreferredExperience writing policies, procedures, manuals, how-to guides, reports, or instructional materials.Experience translating complex financial, technical, regulatory, or program information into clear language.Experience with document design, graphics, publication layouts, accessibility, version control, and documentation tools.Experience working in Provider Finance, Medicaid, health care finance, reimbursement, or state government.Experience coordinating documentation projects and providing technical writing guidance to others.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Active Duty, Military, Reservists, Guardsmen, And VeteransMilitary occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.ADA AccommodationsIn compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.Pre-Employment Checks And Work EligibilityDepending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 FormTelework DisclaimerThis position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.Nearest Major Market: Austin Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Government Administration

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Position : Localization Specialist - Remote EligibleLocation : Irvine, CADuration : 12 Months1st ShiftTotal Hours/week : 40.00Client : Medical Devices CompanyJob Category : ProfessionalEmployment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPTPay range:$28- $39.50Job DescriptionThe Localization Specialist supports the delivery of high-quality multilingual content by managing translated content assets, tracking quality-related feedback, and monitoring vendor performance. This role works closely with localization project managers, language service providers, and technical writing team members to ensure translated content is delivered accurately, on schedule, and in compliance with organizational standards.This position is intended for an early-career localization professional interested in developing expertise in localization operations, language technology, content management, and translation quality management.Key ResponsibilitiesLocalization Content and Quality ManagementManage and maintain translated content within the Content Management System (CMS) and the Translation Management System (TMS).Coordinate the import, export, and publication of multilingual content throughout the localization project lifecycle.Ensure content assets, translation memories, and linguistic resources are properly maintained and updated.Review, document, and track linguistic comments, quality issues, and stakeholder feedback through resolution.Collaborate with internal reviewers and localization vendors to ensure consistent implementation of approved linguistic changes.Maintain records of quality issues, resolutions, and corrective actions.Performance Monitoring and ReportingTrack and analyze linguist and vendor performance metrics, including quality scores, turnaround times, and issue trends.Maintain localization operational data and develop data visualizations to communicate localization performance and quality trends to leadership and stakeholders.QualificationsBachelor's degree in a foreign language, linguistics, translation, localization, or a related field. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency with Microsoft Office applications, particularly Excel.2 to 5 years of experience in the translation, localization, or language services industry. Experience with Computer-Assisted Translation (CAT) tools, Translation Management System (TMS), with XTM and/or Trados Enterprise strongly preferred. Familiarity with DITA XML structured authoring, Content Management Systems (CMS), with Tridion Docs strongly preferred. Understanding of translation quality management processes and localization best practices. Experience in the medical device, healthcare, life sciences, or regulated-content industries is a plus. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Staffing and Recruiting

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Technical Writer

CGI Remote
Linkedin (USA)

Position DescriptionCGI Federal is seeking a Management Technical Writer to support EOIR/AD in Falls Church, VA.Your future duties and responsibilities Assist administrative leadership by crafting clear and professional internal and external communications, including standard operating procedures (SOPs) and operational documentation. Draft and edit executive communications, memoranda, and announcements. Create templates utilizing MS Word and Outlook. Develop and write standard operating procedures (SOPs). Perform technical writing tasks.Required Qualifications To Be Successful In This Role Bachelor's degree. Minimum of four years of experience in process improvement or quality assurance. Advanced proficiency with MS Visio for creating flowcharts, process maps, and diagrams. Advanced proficiency with the Microsoft Office SuiteHourly Rate: $47.03/hourCGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.CGI Federals benefits are offered to eligible professionals on their first day of employment to include:Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar for dollar contributions made by eligible employees, up to a maximum, for their job category401(k) Plan and Profit Participation for eligible professionalsAdditional benefits determined by your Service Contract Act:Paid Time Off (PTO)Paid Federal HolidaysHealth & Welfare Benefits#CGIFederalJobTogether, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.Come join our team—one of the largest IT and business consulting services firms in the world.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

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We are seeking an experienced Knowledge Manager to join our team.Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions.It’s an exciting time to join our team. We’re on a content transformation journey – one that involves redesigning how we approach, create, present and manage agent content experiences. We need folks like you who find this exciting and want to jump in head first to deliver significant results and first-class content experiences for our agents.The ideal candidate for this role is a/an:Problem Solver: You’re an analytical problem solver that uses data and input from others to identify root cause, collaborate with others to ideate on solutions and lead implementation to drive impactful results. Communicator & Influencer: You’re an excellent communicator with both verbal and written communication skills. You effectively engage with internal and external stakeholders, including senior leadership. Organized & Result Focus: You have strong project management, organizational and time management skills. You have a track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business, while meeting deadlines. Leadership: You lead by example. You are able to influence those around you while leading and guiding others. You know what it takes to bring people together to accomplish a common goal and deliver impactful results. Do-er: You try new things and sometimes fail. You like a new challenge and are effective at navigating and leading others through ambiguity. You can easily pivot when priorities change, embracing the change and are effective at leading others through change. Team Player: You enjoy working and collaborating with diverse people and seeking different points-of-view to assure the impact and value of your work and the team. You put the goals of the team in the forefront and excel at establishing trusting relationships with your peers, partners and stakeholders. This is a visible role with the ability to impact change and drive how learning and knowledge is built and consumed.Core responsibilities include: In this pivotal individual contributor role, you will be instrumental in ensuring the successful execution of key initiatives, optimizing our operational framework, and championing our strategic vision. You will work horizontally across teams, enabling seamless collaboration and efficient delivery.Project and Program Leadership:Lead the end-to-end planning, execution, and delivery of strategic projects and programs. Proactively identify and mitigate potential roadblocks, ensuring projects stay on track and achieve desired outcomes. Manage stakeholder expectations and provide regular, transparent updates on project progress. Horizontal Operating Model Support:Collaborate with cross-functional teams to refine our horizontal operating model that optimizes processes, improves communication, and enhances overall team efficiency. Identify opportunities for process improvement and standardization across different departments to foster a more cohesive and agile work environment. Strategic Initiative Leadership & Support:Partner with senior leadership to translate strategic objectives into actionable initiatives and roadmaps. Lead and/or provide critical support to strategic initiatives, from ideation and definition through execution and post-implementation review. Conduct research, analysis, and provide insights to inform strategic decision-making. Team Enablement & Leadership:Foster a culture of accountability, continuous improvement, and excellence within the team. Provide guidance, mentorship, and support to team members to enhance their skills and capabilities. Champion best practices in content strategy, project management, knowledge sharing, and inter-team collaborationLocation: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.Basic Qualifications:High School Diploma, GED, or equivalent certificationAt least 4 years experience in content strategy, UX writing, communications, or marketingAt least 3 years of project or process management experienceAt least 2 years of experience using Google Suite or Microsoft OfficePreferred Qualifications: 5+ years of experience in content strategy, UX writing, communications, or marketing2+ years of relationship management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $134,400 - $153,300 for Knowledge ManagerRichmond, VA: $122,100 - $139,400 for Knowledge ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Financial Services

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API Technical Writer

Delta System & Software, Inc. Remote
Linkedin (USA)

Direct message the job poster from Delta System & Software, Inc. Amit Giri Amit Giri Client Acquisition/ Client Relations and Delivery Role: API Technical WriterLocation: Greensboro, NCPosition Duration: Long Term ContractJob DescriptionOwn an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles).Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audiences to ensure understanding.Create and maintain API reference documentation (endpoints, functions, parameters, sample code, error messages) and explain how APIs interact with applications and business processes, including recommended usage patterns.Develop tutorials and adoption assets across formats (documents, eLearning, video scripts/storyboards) and produce business cases/use-case narratives showing effective API usage and value.Write and maintain general developer-portal content beyond API reference docs e.g., Getting Started/onboarding guides, authentication and credential setup, FAQs/troubleshooting, release notes/updates etc.Produce or coordinate diagrams and other visual aids (directly or with designers) to clarify products, processes, and integrations.Partner with solution experts to validate technical accuracy and collaborate with marketing teams to create technically credible sales collateral aligned to go-to-market messaging and ongoing initiatives. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting

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Technical Writer

Dexian Remote
Linkedin (USA)

Position SummaryThe organization is seeking an experienced Technical Writer to create and maintain authoritative technical documentation for internal cloud platform architectures, services, APIs, and operational processes. This role ensures documentation supports safe usage, operational consistency, and effective onboarding for application and operations teams. The Technical Writer will own documentation standards, structure, and lifecycle management to facilitate clear and accurate communication of technical information.Key ResponsibilitiesDevelop and update comprehensive technical documentation, including architecture guides, service descriptions, operational runbooks, onboarding materials, and API documentation.Ensure documentation aligns with platform tooling, automation workflows, and release standards.Maintain standards for documentation structure, quality, and lifecycle management.Collaborate directly with engineers, architects, and site reliability engineers to accurately capture technical content.Produce documentation that enables safe consumption, operational consistency, and streamlined onboarding processes for technical teams.Required Qualifications3-5 years of experience producing technical documentation related to infrastructure, platforms, or developer-facing services.Proven ability to document architectures, APIs, automation workflows, operational runbooks, and onboarding guides.Working knowledge of Linux, cloud infrastructure concepts, virtualization, and DevOps terminology.Experience working closely with technical teams to gather and accurately capture detailed technical content.Preferred QualificationsCertification in technical writing or information architecture.Over 5 years of experience documenting cloud platforms, PaaS, or internal developer platforms.Familiarity with infrastructure automation tools such as Terraform, CI/CD pipelines, and virtualization platforms like VMware.Experience documenting self-service infrastructure or developer experiences.Why This Opportunity May Be AppealingThis role offers the chance to work with cutting-edge internal cloud technologies within a global organization, contributing to the development of critical technical documentation that supports efficient and reliable cloud operations. The position emphasizes collaboration with skilled engineers and architects, fostering professional growth in a dynamic and innovative environment.Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.     Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Finance Industries Financial Services

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Associate, Technical Writing

L3Harris Technologies Remote
Linkedin (USA)

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.Job Title: Associate, Technical WritingJob ID: 43138Job Location: Palm Bay, FLJob Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked, and have every other Friday off   Job Description:L3Harris Technologies is seeking an Integrated Product Support Engineer to be responsible for specialized tasks in technical writing. These tasks may include generating, developing, planning, writing and editing operational, instructional, maintenance or procedures for paper, multimedia or web-based publication. The candidate must possess the ability to master the complex technology and associated equipment, and then effectively deliver that knowledge to customer teams in written form. Candidate also must possess excellent organizational skills and attention to detail with the ability to maintain focus on a complex task.Essential Functions:Create, maintain, and regularly update program documentation to ensure procedures remain accurate, relevant, and current.Develop user-focused materials such as user manuals, workbooks, reference guides, release notes, training materials, and installation manuals for both technical and non-technical audiences.Research, interpret, and translate technical information by reviewing source documents, locating reference materials, interviewing subject matter experts, and asking clarifying questions to ensure accuracy.Perform documentation reviews and final quality checks, including technical editing, style, design, layout, accuracy, and editorial review, prior to customer approval.Track and maintain records of documentation corrections, revisions, and updates.Collaborate closely with program, engineering, and test teams to ensure customer needs, user feedback, and operational scenarios are reflected in documentation.Communicate professionally and effectively with all levels of the organization, including presenting complex information clearly, concisely, and accurately.Contribute as part of a team delivering innovative solutions that support customer needs.Qualifications:To be eligible, applicants must be pursuing a Bachelor's degree in Professional Writing / Communication, Engineering or a related field, or have completed their Bachelor’s degree within the last 12 months, regardless of age.   Preferred Skills:  Strong written and oral communication skills, along with excellent time-management abilities.Strong research skills.Experience creating technical documentation in structured and unstructured environments.Proficiency with writing and collaboration tools such as Microsoft Word and Office 365, with a willingness to learn additional software.Ability to work independently as a proactive, results-oriented problem solver.Ability to work effectively and harmoniously in a team environment with government customers and other contractors.L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish. Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing

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Supervisor Instructional Design and Development

AdventHealth Remote
Linkedin (USA)

Our Promise To YouJoining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.All the benefits and perks you need for you and your family:Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability InsurancePaid Time Off from Day One403-B Retirement Plan4 Weeks 100% Paid Parental LeaveCareer DevelopmentWhole Person Well-being ResourcesMental Health Resources and SupportPet BenefitsScheduleFull timeShiftDay (United States of America)Address608 E Altamonte DrCityAltamonte SpringsStateFloridaPostal Code32701Job DescriptionSchedule: Hybrid, in office on Monday, Tuesday, ThursdayLocation: 608 East Altamonte Drive Altamonte Springs FL 32701Provides technical and managerial guidance to the Instructional Design/Development team. Develops and implements instructional design standards and best practices. Collaborates with stakeholders and Subject Matter Experts (SMEs) to identify learning needs and objectives. Oversees the creation of eLearning courses, video production, immersive simulations, and instructor-led training. Ensures the quality and effectiveness of educational programs through regular evaluation and feedback. Manages project assignments based on team expertise, availability, and priorities. Utilizes graphic media and multimedia to enhance learning experiences. Coordinates with the Learning Management System (LMS) team to ensure proper course functionality and user experience. Develops supportive training materials, including instructional videos, job aids, and user manuals. Stays current on emerging trends in instructional design and adult learning principles. Provides operational support, troubleshooting, and testing for instructional design projects. Communicates project status, risks, and needs to ensure timely completion and achievement of learning goals. Other duties as assigned.Knowledge, Skills, And AbilitiesExpertise with course authoring software and eLearning design best practices. [Required]Expertise with basic functions, test building, graphics, and Level 1-3 interactivity to include complex branching, animated video, customized audio, and scenario-based cases. [Required]Ability to integrate organizational educational needs into learning programs using industry and evidence-based best practices and provided software tools. [Required]Strong history (3-5 years) using video editing software (Adobe Premiere/Final Cut Pro) and filming best practices. [Required]Basic knowledge of camera, video, and production equipment. [Required]Effective computer skills, particularly Microsoft Office 360 Outlook, Word, Excel, PowerPoint, Publisher, OneNote, Snagit, Visio, Graphics software, and Visio. [Required]Leads online course building /video-based projects, strong project management, collaboration, and customer relation skills. [Required]Ability to work in a matrix-management environment to achieve organizational goals. [Required]Effective oral and written communication skills with the ability to translate complex concepts and ideas in understandable terms to all levels of internal staff (customers). [Required]Ability to use tools provided to generate custom reports based on specified business requirements. [Required]Solid leadership skills, initiative, and self-direction. [Required]Working knowledge of principles of Learning Management Systems (LMS). [Required]Ability to use LMS tools provided to generate custom usage and evaluation reports based on specified business requirements. [Required]Ability to work independently while meeting hard deadlines. [Required]Knowledge of adult learning principles and education administration processes. [Required]Basic understanding of HTML and SharePoint. [Preferred]Familiarity with networking, IT and computer hardware terminology. [Preferred]Expert knowledge of adult learning principles and education administration processes. [Preferred]Demonstrated production skills including lighting, audio, and camera work. [Preferred]Strong understanding of High Definition (HD) production and post-production workflows. [Preferred]EducationMaster's [Required]Field Of StudyIn Instructional Design, Education, Technology, or applicable disciplineWork Experience5+ years of experience in healthcare education. [Preferred]5+ years of experience in learning systems software or technology-based learning development. [Required]5+ years of experience with course authoring software and elearning design best practices, including basic functions, test building, graphics, and level 1-3 interactivity to include complex branching, animated video, customized audio, and scenario-based cases. [Required]5+ years of experience with project management practices and software (ms project, or other pm tools). [Required]Demonstrated experience with Final Cut Pro, Mac OS, and Adobe or Articulate products. [Preferred]Experience with Lean, Six Sigma, or other process improvement methodologies. [Preferred]Experience with Shared Content Object Reference Model (SCORM) conformant instructional objects. [Required]Experience with Tin Can (xAPI), and cmi5 standards in learning systems. [Preferred]Experience working in healthcare system instructional technology or learning environment. [Preferred]LMS experience, preferably in a SABA LMS environment [Preferred]Years of demonstrated experience with Adobe Creative Suite or equivalent course authoring/asset management/development tool(s). [Required]Years of experience using Storyline (Articulate products) content authoring tools. [Required]Additional InformationCertificate(s) from ATD (Association for Talent Development) or equivalent university-based certifications:Master E-Learning Instructional Designer CertificateScenario-Based E-Learning CertificateTest Design and Delivery CertificateWriting for Instructional Design and Training CertificateLicenses And CertificationsProgram Management Professional (PgMP) [Preferred]Project Management Professional (PMP) [Preferred]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/23km2677Pay Range$66,170.74 - $123,073.07Background Screening Requirement (Florida Law)Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:https://info.flclearinghouse.com/This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Hospitals and Health Care

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Learning Experience Designer Sr

Cirrus Remote
Linkedin (USA)

OverviewThe Learning Experience Designer, Sr. is an energetic and innovative individual who supports the training development team in the creation of world-class learning solutions that improve the safe operation of Cirrus Aircraft products. This designer will drive analysis, design, and evaluation of instructional projects in collaboration with subject matter experts, instructors, content developers, copy writers, media specialists, engineers, and other key partners. The Learning Experience Designer, Sr. takes charge of managing the overall learning program or multiple projects within it. This involves defining project goals, developing timelines, allocating resources, coordinating with stakeholders, and ensuring the successful completion of projects within budget and on schedule. Our ideal candidate will have a deep passion for great learning experiences with a focus on multimodal deployment of content to meet our learners where they are – and a love for aviation is big help! Your toolbox should include planning, developing, evaluating, and maintaining training ILT/vILT content, eLearning courses, simulations, mobile learning, graphical assets, and job aids, Quick Reference Guides, and Electronic Performance Support Systems. As a Learning Experience Designer, Sr. you will lead learning projects teams in the day-to-day work, setting goals, removing barriers, and reporting to stakeholders. This position works on the Flight Standards division within the Flight Operations & Training department based in Knoxville, TN.Responsibilities Lead the day-to-day work of a project or scrum team, assign tasks, monitor progress, and ensure that team members have the necessary resources to meet their objectives. Leads the analysis efforts for all new products and interventions, including learner, cost benefit, and performance analyses that support development of business case for implementation. Develops overall program and/or course evaluation strategy to connect course and learning outcomes with business metrics. Serve as chief designer for all course content, providing detailed design documents, storyboards, and other blueprints to content development team for execution. Responsible for creating engaging and interactive e-learning content using Articulate Storyline. They should possess advanced skills in Storyline authoring, including creating custom interactions, designing user interfaces, developing assessments, and incorporating multimedia elements. Monitors progress of course build and coach, advise, and mentor team members during the development lifecycle. Designs and drive the development of quality, just-in-time, informal learning solutions for live and distance training programs. Facilitates instructor training to effectively execute training programs. Travel requirements estimated at 10%, including the need to travel internationally. Oversees the creation, organization, and management of an item bank or question library. They develop a system to catalog and maintain a repository of assessment items, ensuring easy retrieval and reuse across multiple courses or assessments. Creates rubrics to assess subjective or open-ended responses. They establish clear criteria and performance levels to evaluate learners' skills, critical thinking abilities, and application of knowledge. Conducts item analysis on assessments to evaluate the quality and effectiveness of test items. Design effective assessments that align with the learning objectives. Qualifications A minimum of a BS/BA degree plus 7 years of experience 2 years of experience in using Articulate Storyline 360 and Articulate Rise to develop interactive and engaging eLearning courses required 2 years of experience measuring effectiveness of training programs to ensure they meet the goals of the project required 2 years of experience in multimedia production (A/V work, deck templates, infographics, animations, etc.), required 1 year of experience in editing video and audio files to provide transitions and enhance quality preferred 1 year of experience in using Camtasia, Adobe Premiere, or a similar application to develop video micro-learnings preferred 1 year of experience in using Microsoft Office applications to develop training support materials 1 year of experience with established and emerging tech trends for content creation (e.g. gamification, virtual reality, xAPI). Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support Strong project management and boundary-setting skills that ensure timely turnaround of deliverables High proficiency working within Agile framework preferred Our Benefits: Cirrus provides a range of exciting benefits, including:Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage optionsEmployer-Paid Coverages: Group term life, short- and long-term disability insuranceFlexible Spending Accounts: FSA and HSA offerings with company contributions to HSAWell-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of servicePTO: Various PTO plans starting at 100 hours accrued within the first yearAdditional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury dutyCareer Development: Tuition reimbursement program and professional growth opportunitiesExclusive Discounts: Cirrus Store, partner and marketplace discounts availableCommunity & Engagement: Company and employee clubs at various locationsThese benefits are designed to support your well-being, growth, and enjoyment at Cirrus! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Airlines and Aviation

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Instructional Designer

Virginia's Community College System Remote
Linkedin (USA)

Working Title Instructional Designer Role Title Trainer and Instructor II Role Code 29112 FLSA Exempt Pay Band Position Number 278R0028 Agency Rappahannock Community College Division Rappahannock Community College (Div) Work Location Richmond County - 159 Hiring Range The salary for this position will be $70,000. Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? Work ScheduleTo be determined.Sensitive Position No Job DescriptionRappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,700 credit students in 2024-2025 and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and five satellite sites.Are you someone who wants to help students achieve their educational and professional dreams?RCC seeks applicants for our Instructional Designer opening. This is a remote, full-time, restricted-classified position, with an excellent benefits package. Continuation of the position is contingent upon funding. Currently, this position is funded for two (2) years and the salary will be $70,000.The overall objective of the Instructional Designer position is to provide best practice, expert guidance and innovative cross-college course support to faculty in the re-design of traditional semester courses into high-impact, shortened formats focused on student success.This position collaborates with and provides technical support to faculty in the design and re-design of online, hybrid, and in-person curriculum for this purpose. The incumbent promotes accessible and student-centered learning environments through the application of instructional design best practices, accessibility standards, and emerging technologies. This role serves faculty at three (3) colleges within the Virginia Community College System – Brightpoint, Rappahannock, and Tidewater Community Colleges. Reporting to the Vice President of Instruction and Student Success at Rappahannock, this fully remote position works equally with all three colleges.The Instructional Designer assists faculty in evaluating course effectiveness through assessment and student feedback. The incumbent also manages the coordination and implementation of technology and best practices into course materials, and provides training to faculty on the use of new education and instructional technologies. In addition, this position is responsible for the professional development of faculty, specifically in the areas of practical strategies for the design of high-quality accelerated courses and overcoming the challenges of teaching students with diverse academic readiness levels in compressed academic terms.In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.Special AssignmentsMay be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.KSA's/Required QualificationsKnowledge of adult learning theories and the ability to create practical teaching strategies across diverse disciplines.Knowledge of best practice models, tools and technologies for online, blended and traditional learning environments.Knowledge of AI strategies to effectively use in courses.Proven experience in instructional design and development, specifically for audiences where student readiness varies widely.Extensive experience using and supporting Learning Management Systems.Collaboration skills.Facilitation and presentation skills.Project management skills and a strong ability to multi-task.Excellent communication and relationship-building skills.Analytical and organizational skills.Proficiency in specialized software for digital content creation.Proficiency in Microsoft Office, Adobe, and multimedia development tools (e.g., Camtasia).Higher education teaching experience.Professional development facilitation experience.Additional ConsiderationsTeaching experience.Knowledge of Canvas.Experience working with accelerated or compressed-term courses.Operation of a State Vehicle Yes Supervises Employees No Required TravelThis position will work remotely and support three of the community colleges within the VCCS. The incumbent will be expected to travel to campus sites as needed.Posting Number CLS_4694P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 08/27/2026 Job Close Date 09/10/2026 Open Until Filled Agency Website https://www.rappahannock.edu/ Contact Name Email jobs@rappahannock.edu Phone Number Special Instructions to ApplicantsA FULLY completed VCCS employment application, resume and cover letter describing qualifications are required. Resumes will not substitute for a completed state application. Applications will only be accepted online through the VCCS application system and must be received on or before September 10, 2026.Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.Rappahannock Community College is an open-entry institution offering career and technical education (CTE) programs in the following areas of study (list general CTE categories, such as health sciences; construction; engineering; law enforcement, culinary arts, etc.) Due to high demand, some CTE programs offer admission based on selective criteria through a separate application process that is non‐discriminatory. These programs are: (Emergency Medical Technician, Paramedic I & II, Practical Nursing, Nurse Aide, Nursing, and Pre-Diagnostic Medical Sonography: Echocardiography Career Studies Certificate, and Diagnostic Medical Sonography: Echocardiography Specialization, AAS). For more information about the application process, please contact the admissions office at 804-758-6740.In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155Equal Opportunity Employer/Veterans/DisabledAdditional InformationRBackground Check Statement DisclaimerThe selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/EEO StatementThe Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.ADA StatementThe Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.E-Verify StatementVCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.Quicklink for Posting https://jobs.vccs.edu/postings/100499 Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Higher Education

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Senior Content Strategist

Apex Systems Remote
Linkedin (USA)

Job#: 3047578Job Description:Our Client is seeking an Senior Content Strategist. This is a 12-month contract role is based in Milwaukee, Wi. If you are interested reach out to Ryan. [email protected]About the Job:Reporting to the Assistant Director of Thought Leadership Strategy & Creation, the Senior Content Strategist will own the strategy and execution of a fast-growing, high-volume content program dedicated to the Northwestern Mutual financial advisor career – end to end. The Assistant Director will serve as a consultative partner and onboarding resource, but day-to-day this person is expected to run the workstream: setting the strategy, driving the editorial calendar, moving content through development and review, and seeing it through to publication.Because this work is new to our team, this is a genuine opportunity to build something. We are scaling from a light publishing cadence into a full content ecosystem which may include articles, video, a candidate newsletter, field enablement materials and much of it is not yet formalized. We have a lot of ideas and are ready to execute against them immediately; this person will help shape what the program becomes.This role exists to ensure that accurate, balanced, compelling information about the advisor career reaches the people who need it – mid-career candidates, internship candidates, advisors already in the field, and the recruiters working to bring new talent in. It will also equip our field with the materials they need to go to market and recruit effectively, and use content to nurture candidates through the hiring funnel.To do all of this, the Senior Content Strategist will work fluently with subject matter experts, the compliance team, a proofreader, and our creative partners. Comfort with process is essential: we are a large company with robust governance, and this person will own and manage that process rather than work around it.What You'll Do: Own the strategy and execution for the advisor career content program end to end – the editorial calendar, topics, formats, and cadence for a program scaling from a light publishing cadence to a steady, high-volume drumbeat of articles and video. Produce and oversee a high volume of written and video content – identifying compelling story angles, shaping and directing content development (including through AI-assisted drafting, feedback, and iteration), and ensuring everything that ships meets a high quality bar. Help shape an accurate, balanced, and credible narrative around the advisor career across the channels and platforms where candidates and the field go for answers. Equip the field – advisors and field recruiters – with go-to-market materials: on-demand emails, social posts, one-page flyers, reprints of published content, and other assets they may need to recruit effectively. Nurture candidates through the hiring funnel, helping prospects stay informed and engaged between an initial phone screening and a later-stage interview. Build a newsletter program for advisor career candidates where none currently exists – from concept and audience strategy to cadence, content selection, and performance review. Manage content across two publishing platforms: our Drupal CMS for NM.com and iCIMS for our advisor career site. Partner with subject matter experts to mine content ideas and ensure accuracy; with the compliance team to meet regulatory and brand standards; and with a proofreader to ensure editorial polish before anything ships. Collaborate with our creative partners – working with designers on article graphics and printable materials, and with creative collaborators to set the vision for video and see it through to a finished product (this role provides creative direction, not hands-on video editing). Track and analyze the effectiveness of content across channels, ensuring the program steadily grows in reach, engagement, and impact. Support other Thought Leadership & Content workstreams and initiatives as directed.What You'll Bring to the Role: Have a bachelor's degree (open to fields such as English, journalism, communications, marketing, political science, and others) and a minimum of 7–10 years of experience in content strategy, content management, or a closely related communications role. Bring a genuine foundation and background in writing – the ability to recognize genuinely good writing, understand what makes it work, and give precise, actionable feedback that moves content to where it needs to be. AI tools are reshaping how content gets drafted, but editorial judgment and writing instincts remain essential. Demonstrate proficiency and comfort using large language models and generative AI tools – including Writer and Microsoft Copilot – to accelerate content creation, research, editing, and ideation while maintaining brand, quality, and compliance standards. Be genuinely adaptable and open to change in how technology is used, with a willingness to evolve the team's methods as tools and capabilities advance. Possess a keen eye for video and visual content – able to set a creative vision and collaborate with creative partners to realize it, even without hands-on editing or design skills. Excel at managing process in a large, complex, highly governed organization – moving work through compliance, proofreading, and stakeholder review without losing momentum. Be a true owner of the work – capable of running a content workstream end to end, from strategy through execution, and energized by the chance to build a program from an early stage. Bring strong judgment about positioning and the nuances of messaging across distinct audiences.Skills You Have:Content Management: Plans, develops, and oversees the creation, publishing, and lifecycle of content across platforms and channels; understands content strategy, editorial calendars, and how to scale production while maintaining quality and consistency.Strategic Thinking: Uses critical thinking and knowledge of business demand to plan, design, prioritize, and execute high-impact initiatives and programs.Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.Writing & Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials – and applies that judgment to content produced with AI assistance.Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.Project Management: Plans, organizes, and manages work to deliver on time and to standard across multiple stakeholders, review cycles, and publishing platforms.Attention to Detail: Maintains accuracy and consistency across a high volume of content, ensuring compliance, brand, and editorial standards are met before anything ships.Adaptability: Embraces and advances the use of new technologies and ways of working, evolving methods as tools and capabilities change.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

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User Experience Writer

Photon Remote
Linkedin (USA)

Who are we?For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. Our current focus and innovation in Digital Hyper expansion TM offers nearly limitless opportunities for career growth. For a brief 1-minute video about us, you can check out https://youtu.be/uJWBWQZEA6o.Photon is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We bring out the best in each other.We are looking for a passionate and strategic UX Writer who will play a pivotal role in shaping the user experience through well-crafted and user-focused content. As a UX Writer, you will collaborate with cross-functional teams to ensure our digital products are informative, persuasive, and aligned with our brand values.Responsibilities:Collaborate with UX designers, product managers, and stakeholders to understand user needs and define content requirements.Create clear and engaging content that guides users through their journeys, including user interface copy, microcopy, and error messages.Develop user personas and scenarios to tailor content to different user segments and use cases.Conduct content audits and work with teams to improve the consistency and effectiveness of content across platforms.Perform content usability testing and gather feedback to refine and optimize content strategies.Collaborate with designers to ensure content and design work harmoniously to create a seamless user experience.Stay updated on content design trends, industry best practices, and emerging technologies.Advocate for user-centered content principles and contribute to a culture of content excellence within the organization.Qualifications:Bachelor's degree in English, Journalism, Communication, or related field. Master's degree is a plus.Proven experience as a UX Writer or similar role, with a strong portfolio showcasing impactful content design work.Excellent writing and editing skills, with a keen eye for detail and the ability to craft user-centered content.Understanding of user-centered design principles and their application to content design.Experience creating content for web and mobile applications, including user interfaces and microcopy.Proficiency in collaborating with design tools and platforms.Strong communication skills to collaborate effectively with cross-functional teams.Familiarity with user research methodologies and content usability testing.Knowledge of SEO and content optimization principles is a plus.Experience with accessibility and inclusive design practices is a bonus. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

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Sr Manager, Content Design

T-Mobile Remote
Linkedin (USA)

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!T-Mobile is changing the way people buy wireless by offering a more customer-focused and simplified experience. We are a customer-obsessed company, and we are also evolving into a data-driven mobile technology business. At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customer’s pain points.  Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.Role Overview:As a Senior Manager of Content and Conversation Design, you will lead, influence, and set the vision of human-centered content and conversation experiences across T-Mobile’s digital ecosystem. As part of the Product Experience Design & Innovation (PXDI) organization, you will define and manage the end-to-end product content and conversation design strategy and inspire and influence product design, product management, marketing, and other disciplines to lead with user-centric content— enabling teams to build great products that share a cohesive product vision and narrative, to address real user needs.The ideal candidate is a systems thinker who transforms complexity into clear, scalable content and conversational experiences. They excel at building teams, establishing design practices, and creating the frameworks that enable consistent, human-centered experiences across traditional digital products and AI-powered interactions. They thrive in undefined, rapidly evolving spaces, balancing strategic vision with execution while empowering teams to deliver high-quality work at speed. They evaluate problems before prescribing solutions, challenge assumptions with empathy and data, and bring a thoughtful point of view to every initiative. Through strong cross-functional partnerships, they influence product direction, elevate content and conversation design practices, and create an environment where designers can grow, innovate, and deliver measurable customer and business impact.Job Responsibilities:Lead a team of Content and Conversation Designers, providing feedback and coaching on career development, content creation, conversation design, and content strategy to drive the evolution of customer experiences across T-Mobile products. Establish a Content & Conversation Design team within an established organization. Drive content and conversation design guidelines and best practices to build deep connections and trust with customers by delivering cohesive product narratives and conversational experiences across digital and AI-powered products. Influence and lead style guides, conversational principles, and design language to establish clear, consistent voice, tone, and personality aligned with the T-Mobile brand. Identify and champion the most efficient content and conversation design workflows while seeking opportunities to improve existing processes and collaboration across teams. Organize existing content and conversational assets, create guidelines for future experiences, and ensure consistency across channels, customer touchpoints, and AI interactions. Use human-centered design methods to design, craft, and test content and conversational experiences that address real customer challenges and improve task success. Set clear objectives and KPIs for content quality, conversational effectiveness, customer engagement, awareness, impressions, visits, and overall experience performance. Create tools, guides, templates, and reusable patterns that empower the team to deliver scalable, high-quality content and conversational experiences. Partner with Product, UX, Research, Engineering, and AI teams to ensure content and conversation design strategies support business goals, customer needs, and responsible AI experiences. QualificationsBachelor's degree 4–7 years of experience in content design, conversation design, UX writing, or the development of content inventories, taxonomies, and content strategies. 2+ years of direct people management experience, including coaching and developing design talent. Experience collaborating with internal cross-functional partners to drive business and customer outcomes. Knowledge of design tools, technical software, and human-centered design, content design, conversation design, and research processes. Previous experience in product, technology, digital, or AI-enabled functions highly preferred. Experience leading content and/or conversation design teams working with product or business teams. Collaboration and cross-functional leadership skills. Knowledge, Skills and Abilities:Collaboration (Required)Cross-Functional Project Management (Required)Design Management (Required)Design Strategy (Required)Design Thinking (Required)People Management (Required)Prototyping (Required)Talent Development (Required)User Experience (UX) (Required)User Research (Required)At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): YesDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoTotal Target Cash Earnings Opportunity: $164,520 - $296,880National Base Pay Range: $137,100 - $247,400The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ362703At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Telecommunications

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Senior Technical Writer

FuelCell Energy Solutions GmbH Remote
Linkedin (USA)

FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.The pay for this position ranges from $65000 - $80000.About Our CompanyFuelCell Energy is transforming the world’s energy landscape by delivering clean, efficient solutions for the generation, recovery, and storage of energy. Driven by innovation, our fuel cell power platforms help solve some of the industry’s most complex challenges—from providing virtually pollutant-free, affordable power in urban settings to reducing carbon emissions from traditional power generation and producing hydrogen for transportation, industry, and utility-scale energy storage. Our mission requires curious, collaborative, and forward-thinking talent, and our shared commitment to a cleaner energy future defines our culture. We are proud of what we have built and remain focused on delivering solutions that address critical energy, environmental, and economic needs for customers and communities around the world.With fuel cell installations on three continents and millions of megawatt-hours of ultra-clean power produced, FuelCell Energy is a recognized global leader in environmentally responsible power solutions.Join us in advancing a cleaner, more resilient energy future.OverviewWe are seeking a Senior Technical Writer to create, plan, develop, write, and edit installation, operations, instructional, maintenance, and test procedures that support our products and operations.ResponsibilitiesDevelops and maintains technical publications for commercial products, including business processes, procedures, policies, work instructions, and records.Partners with engineering and other technical teams to gather information, clarify requirements, and translate complex content into manuals and web-based documentation for technical and nontechnical audiences.Produces clear, accurate, and consistent materials that align with company documentation and quality standards.Maintains assigned documents and records within designated document management systems.Supports document release, issuance, and control processes to ensure accurate versioning and distribution to appropriate users.QualificationsEducation: Associate degree or higher in engineering, technology, technical communication, English, or a related field; equivalent relevant experience will also be considered.Experience: +5 years of professional technical writing experience in a high-technology, engineering, or manufacturing environment. Experience developing and maintaining installation, operations, and maintenance documentation in partnership with engineering and maintenance teams is required.Special Skills/RequirementsProficiency with Adobe Acrobat and Adobe FrameMaker is required.Strong written, verbal, and interpersonal communication skills.Excellent command of written English, including grammar, usage, and editing.Strong keyboarding and document formatting skills.Familiarity with engineering documentation, technical applications, and document control processes.Ability to read and interpret engineering drawings and technical specifications.Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint); experience with Photoshop is a plus.Experience with MasterControl or a comparable document management system is preferred.Physical Requirements/Working ConditionsThis position is primarily sedentary and involves extended periods of writing, reviewing documentation, and working at a computer.Must be able to work in a production environment and observe processes for documentation and process-capture purposes.Must be able to wear required personal protective equipment in production areas, including safety glasses, safety shoes, and protective clothing or gloves, as needed.Ability to travel to and work at job sites up to 15% of the time.Equal Opportunity EmployerFuelCell Energy is an equal-opportunity employer committed to an inclusive and safe work environment for people of all backgrounds.We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan, and generous paid leave.The successful candidate is required to complete a drug screen, criminal background check, and employment and education verification.FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to talentacquisition@fce.com or contact us by calling 860-496-2222. Please indicate the specifics of the assistance needed.NOTE: This dedicated phone line and email address are designed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be acknowledged. A response to your request may take up to two business days.No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.For more information about FuelCell Energy and our available openings, please visit our website: https://www.fuelcellenergy.com/careersWe thank all candidates for their interest in a career with FuelCell Energy. However, only those candidates selected for an interview will be contacted. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Renewable Energy Semiconductor Manufacturing

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Technical Writer

LayerZero Power Systems Remote
Linkedin (USA)

DescriptionTHIS IS AN ON-SITE POSITION LOCATED IN STREETSBORO, OHIO*** About UsLayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.Position Summary: Technical WriterThe Technical Writer is responsible for serving as a technical writing expert working primarily on LayerZero Production Line content and assisting other LayerZero departments as needed. The mission of a LayerZero Technical Writer is to provide clear, accurate and consistent documents across assets and processes, as well as to ensure consistent terminology, formatting, style, and tone.RequirementsPrimary Duties: Function as a team writer across multiple departments, assets, production lines, and processes. Interview and work with subject matter experts and translate detailed technical information into easy-to-understand help material. Build and maintain cross-team relationships. Function as a team writer across multiple departments, assets, production lines, and processes. Interview and work with subject matter experts to translate detailed technical information into easy-to-understand work instructions, procedures, guides, and support materials. Contribute to the development and maintenance of training materials for various departments. Build and maintain strong cross-functional relationships with operations, engineering, quality, safety, and training teams. Create, revise, and maintain standard operating procedures (SOPs), work instructions, process documentation, and technical manuals. Ensure all documentation complies with established documentation standards, organizational policies, and regulatory requirements where applicable. Review existing documentation and identify opportunities for improvement, accuracy, usability, and consistency. Manage document revisions, version control, and change management activities to ensure documentation remains current and accurate. Participate in process improvement initiatives by identifying documentation gaps and recommending solutions.Experience & Skills 3+ years’ related experience in a fast-paced, rapid-growth manufacturing setting. Organization skills, mindfulness, and awareness. Excellent verbal/listening skills; courteous and professional. Ability to synthesize information from multiple sources and explain complex concepts in a simple format. Aptitude for collaborating with a range of roles and personalities. Collaborative approach to challenges. Proficiency with Microsoft Office Suite. Positive mindset and goal oriented- willing to accept the challenges associated with new assignments and an ability to work well with others. Must be able to thrive in a demanding environment with an emphasis on teamwork, customer service and safe working practices.Education Bachelor’s Degree in related field (English, Communications, Journalism, Education, etc.).Work Environment Several work locations with a focus on various processes including fabrication, machining, production lines, quality, safety, engineering, etc. Low level risks pertaining to work in a traditional manufacturing environment; PPE requirements include safety glasses, steel toe work shoes, and hearing protection. Work may require occasional standing, walking in a production facility and occasional reaching and crouching.Why Join Us? Our Benefits Make a Difference. We believe great employees deserve great benefits designed to support health, financial well-being, professional growth, and family needs. Most of our core benefits are provided at no cost, reflecting our commitment to investing in the well-being of our team. $0-cost Dental Insurance $0-cost Vision Insurance $0-cost Short-Term & Long-Term Disability Insurance $0-cost Life Insurance with additional buy-up options Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options $0-cost Employee Assistance Program offering confidential counseling and support services Employer Health Savings Account Contributions to help offset health expenses Retirement Plan Options with generous employer matching contributions Paid Parental Leave to support your growing familyWhy You Will Love Working With Us Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

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Documentation Manager, Platforms & Ecosystems

Ladders Remote
Linkedin (USA)

For our client, we are seeking a Documentation Manager, Platforms & Ecosystems to join the team of a leader in the Information Technology space.This leader will own the evolution of documentation operations for a technical platform environment, with a strong focus on quality, scalability, and coverage. The role will guide a team responsible for creating reliable content that supports customers and internal stakeholders while keeping pace with rapidly changing AI capabilities. It will also partner closely with product and cross-functional teams to align documentation priorities with broader roadmaps and delivery needs.The ideal candidate will bring a mix of content strategy leadership, team management, and process transformation experience, along with the ability to use metrics to improve documentation outcomes.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $114,600 – $218,300 annuallyResponsibilities Lead and grow the documentation team through hiring, coaching, and performance management Redesign documentation processes to leverage AI for efficiency and broader coverage Develop AI skills and content automation approaches to strengthen documentation reliability Monitor advances in AI to keep documentation practices current and competitive Collaborate with stakeholders to ensure timely delivery of documentation content Align documentation priorities with product roadmaps and broader team objectivesQualifications 8+ years in technical writing or content strategy 4+ years of experience managing teams Hands-on experience with generative AI tools and content automation Proven leadership in transforming documentation processes or tools Strong ability to define metrics and frameworks for content qualityBenefits Comprehensive health, life, and disability insurance Generous vacation and personal leave policy Support for new parents with parental leave and family assistance programs Competitive pension plans and employee stock participation Mental health and wellness programs, including EAP Professional development and training opportunities Volunteer programs with donation matchingOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Technology, Information and Media

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Mortgage Documentation Manager

Easy Street Capital Remote
Linkedin (USA)

Direct message the job poster from Easy Street Capital Chanti Derrick Chanti Derrick VP of Recruiting and Human Resources | Investment Real Estate | Health Enthusiast | Encourager Easy Street Capital is a private real estate lender headquartered in Austin, Texas serving real estate investors around the country. Defined by an experienced team and innovative loan programs, Easy Street Capital is the ideal financing partner for real estate investors of all experience levels and specialties. Whether an investor is fixing and flipping, financing a cash-flowing rental, or building ground-up, we have a solution to fit those needs.Job Description:Easy Street Capital is seeking an experienced Mortgage Documentation Manager to own the Company’s collateral, lien release, recording, and related post-closing functions across the full lifecycle of our residential mortgage loans — from loan sale and securitization through servicing, payoff, default, foreclosure, and REO. This is a hands-on role for a mortgage professional with deep practical knowledge of collateral documentation, lien releases, title and recording requirements, and related processes. The ideal candidate can independently manage complex matters, work directly with attorneys, title companies, county recording offices, custodians, investors, and other third parties, and drive issues through resolution. This individual will serve as an internal subject matter expert while establishing scalable processes and controls and taking end-to-end ownership of the function. Responsibilities:Own the lien release process end to end, including document preparation, execution, recording, tracking, and resolution of recording issues Prepare and manage foreclosure and REO documentation Research and resolve title, lien, recording, and collateral issues, including title claims and document exceptions Manage Assignments of Mortgage, allonges, bailee letters, and original collateral requirements throughout the loan lifecycle Support loan sales and securitizations through collateral QC, document preparation, clearing conditions, and delivery of required collateral Track and obtain recorded documents, final title policies, and other trailing documentation Maintain accurate collateral records and appropriate document custody and chain-of-custody controls Transition document preparation, recording, research/abstracting, and other appropriate collateral functions currently handled by third-party vendors in-house Qualifications:5+ years of mortgage industry experience with a strong background in lien release, title, recording, collateral, default servicing, or related functions Hands-on experience preparing, reviewing, and recording mortgage-related documents across multiple jurisdictions Experience supporting foreclosure, REO, title curative, and/or lien release matters Strong understanding of mortgage collateral, chain of title, lien perfection, and recording requirements Proven ability to research complex issues, exercise sound judgment, and work independently through resolution Strong organizational, project management, and communication skills Bachelor's degree preferred or equivalent industry experience Advanced proficiency with Microsoft Excel and Microsoft Office Benefits:Company sponsored health insuranceCompany sponosred 401(k)Paid vacation timePaid sick leaveWeekly in office lunchWork with a fun, fast-paced team in a vibrant downtown officeWe are looking for the right team member to join our team. If you feel you are that person, please apply! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Finance and Sales Industries Financial Services

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Associate Technical Editor and Writer

Northrop Grumman Remote
Linkedin (USA)

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: NoDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Aeronautics Systems is seeking an Associate Technical Editor and Writer to join our team of qualified and diverse individuals in El Segundo, CA. This position is fully onsite; remote work is not available.The selected candidate will be part of Northrop Grumman's Product Support Engineering organization.Key ResponsibilitiesWrites and/or edits documents such as programming/service/user manuals, operational specifications, and related technical publications to effectively communicate to a wide range of audiences.Acquires subject knowledge by interviewing product developers, observing performance of production methods, and referring to source data in the form of technical specifications and blueprints.Prepares and submits technical illustration requests by selecting from available engineering drawings, sketches, diagrams, and charts. Conducts quality review of illustrations generated.Communicates assignment progress to colleagues and leadership on a regular basis. Requests assistance from teammates when necessary to complete work within cost/quality/schedule requirements.Knowledge, Skills, and Ability - General knowledge of application of Technical Data principles, concepts, practices, and standards. Some knowledge of industry practices. Independently demonstrates the skill and ability to perform professional tasks.Problem Solving - Develops solutions to a variety of problems of moderate scope and complexity. May refer to established precedents and policies.Discretion/Latitude - Works under only very general supervision. Work is reviewed for soundness of judgment and overall adequacy and accuracy.Impact - Contributes to the completion of projects and goals of the organization. Errors in judgment or failure to achieve results would normally be detected in supervisory oversight.Liaison - Frequent internal company contacts. Contacts are primarily with immediate supervisor, and other personnel in the section or group. May develop and deliver presentations to small groups.Basic QualificationsBachelor’s Degree and 0 years of experienceIndependently demonstrates the skill and ability to perform professional tasks.Preferred QualificationsActive U.S. Government Secret clearance3 years related work experiencePrimary Level Salary Range: $57,300.00 - $85,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

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Knowledge Management Specialist

Leidos Remote
Linkedin (USA)

DescriptionLeidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and health industries. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Leidos Defense is seeking a Knowledge Management Specialist to support the Indo-Pacific Logistics Support 2 (ILS2) Program. The Knowledge Management Specialist will support the development, implementation, and continuous improvement of knowledge management processes, tools, and repositories that enable effective information sharing, collaboration, continuity, and decision-making across geographically dispersed program teams and mission partners.Job SummaryThe Knowledge Management Specialist will work with program leadership, functional leads, technical SMEs, and customers to identify knowledge management requirements, improve business processes, develop and maintain standard operating procedures (SOPs), and organize program information to ensure personnel have timely access to accurate, relevant, and actionable information. The position will support Microsoft 365 and SharePoint-based knowledge management environments, structured repositories, workflow automation, and data organization to improve information accessibility and operational effectiveness.Primary Responsibilities.Develop, implement, and maintain knowledge management processes, procedures, tools, and repositories supporting ILS2 program operations.Support the Leidos KM team in implementing and maintaining Microsoft 365, SharePoint-based knowledge management, and collaboration environments for secure information sharing and cross-functional collaboration.Maintain structured knowledge repositories containing after-action reports (AARs), SOPs, operational data, lessons learned, and other mission information to support continuity, reuse, and rapid onboarding.Gather and analyze requirements from customers, program leadership, functional leads, and SMEs to identify knowledge management, collaboration, and information-sharing needs.Develop and maintain SOPs, process documentation, user guides, quick-reference materials, templates, and other knowledge products that translate complex operational and technical information into clear, usable content.Develop and implement structured workflows and automation to streamline tasking, approvals, information dissemination, and other business processes.Support the development of analytics-driven knowledge management products and workflows that enable decision advantage and support integrated Common Operational Picture (COP) activities aligned to program battle rhythms.Organize and maintain program data through effective data tagging, metadata, search optimization, taxonomy, and content governance to ensure information is discoverable, usable, and appropriately controlled.Administer and support SharePoint sites, libraries, lists, workflows, forms, permissions, metadata, and content structures used to organize and share program information.Develop and implement SharePoint-based solutions, automated workflows, forms, and other capabilities that improve business processes and reduce manual administrative activities.Modify and maintain SharePoint pages and related HTML/ASPX content, as required, to support program collaboration and information-sharing requirements.Work directly with functional and technical SMEs to capture institutional knowledge, operational processes, lessons learned, and best practices across ILS2 task areas.Analyze existing business processes and recommend improvements to increase efficiency, standardization, information accessibility, and knowledge sharing.Conduct assessments of program content, SharePoint sites, and knowledge repositories and provide recommendations to Content Managers, Site Managers, and program leadership.Support the capture, organization, and dissemination of lessons learned and best practices across geographically dispersed locations.Participate in knowledge management and information governance discussions and provide recommendations regarding SharePoint, Microsoft 365, content management, workflow automation, and KM best practices.Provide user guidance, training, and technical assistance for SharePoint, Microsoft 365, and other program knowledge management capabilities.Support program leadership with special projects, process improvement initiatives, and other knowledge management activities necessary to improve organizational effectiveness.Basic QualificationsBachelor’s degree and 4–8 years of prior relevant experience or a Master’s degree and 2–6 years of prior relevant experience. Additional relevant experience may be considered in lieu of a degree, consistent with contract and company requirements.Experience supporting knowledge management, content management, business process improvement, information management, or technical documentation functions.Experience developing and maintaining SharePoint and Microsoft 365 collaboration environments.Experience developing SOPs, process documentation, user guides, training materials, and other knowledge products.Experience gathering and analyzing customer requirements and translating requirements into practical knowledge management or business process solutions.Experience working with technical and functional SMEs to capture, organize, and communicate complex information.Strong technical writing, editing, analytical, and information organization skills.Demonstrated ability to analyze processes, identify improvement opportunities, and recommend practical solutions.Active Secret clearance or the ability to obtain one.Preferred QualificationsExperience supporting Department of Defense, Special Operations Forces, logistics, or other federal government programs.Experience supporting knowledge management within geographically dispersed or OCONUS operating environments.Experience with DoD 365, Microsoft Power Platform, SharePoint Portals, Power Automate, Power Apps, or comparable collaboration and workflow technologies.Experience with InfoPath, Nintex, SharePoint Designer, HTML, or ASPX.Experience developing automated workflows for tasking, approvals, dissemination, or other business processes.Experience with content governance, metadata, data tagging, search optimization, taxonomy, or structured knowledge repositories.Experience supporting Common Operational Picture (COP), operational data, analytics-driven workflows, or decision-support products.Experience supporting lessons learned, after-action reporting, business process improvement, or organizational knowledge capture initiatives.Ability to work independently and effectively with geographically dispersed, cross-functional teams.If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Original PostingAugust 27, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay RangePay Range $73,450.00 - $132,775.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay And BenefitsPay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries IT Services and IT Consulting

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