API Documentation & Developer Writer Jobs

Senior Manager, Technical Writing - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One …

About Mainspring Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities. Mainspring also partners with global energy leaders including A…

Easy Street Capital is a private real estate lender headquartered in Austin, Texas serving real estate investors around the country. Defined by an experienced team and innovative loan programs, Easy Street Capital is the ideal financing partner for real estate investors of all experience levels and specialties. Whether an investor is fixing and flipping, financing a cash-flowing rental, or building ground-up, we have a solution to fit those needs. Job Description: Easy Street Capital is seeking…

Title: Technical Writer Location: Greensboro, NC – Onsite Description: We have a temporary need (approximately a 6–12-month engagement ) to onboard a consultant with proven API Technical Writer experience who is fluent in formal, technical English. The primary objective is to produce high-quality API documentation that explains how our portfolio of commercial, retail and compliance work, the business processes they support, and why/how they can be used. Deliverables include reference documentat…

Direct message the job poster from Gemini Information Technologies Clinical Solutions Melis Akova Melis Akova Helping Healthcare Leaders Improve Decisions with Clinical Decision Support Solutions | Enabling Libraries & Higher Education Institutions in Türkiye… About the CompanyGemini Bilgi Teknolojileri is a B2B technology distributor bringing leading global healthcare information brands to Romania. We represent Elsevier and Wolters Kluwer's medical education support and learning platforms and clinical evidence-based clinical decision support solutions. We manage subscription based complex enterprise sales cycles end-to-end through long-term partnerships with ministries, universities, and hospital groups. To support our growth in the Romanian market, we are looking for a Sales Support & Training Specialist to join our team.Role SummaryAs Sales Support and Training Specialist, you will lead the onboarding and training programs for our existing hospital customer base to strengthen product adoption and retention, while also driving presales activities like cold visits, inquiry generation, and interest-building, trial management to grow our pipeline among new hospitals. This is a remote position based in Romania, combining home-office work with frequent on-site visits to hospitals for training delivery and presales activity.ResponsibilitiesDesign and deliver regular, recurring training sessions (on-site and online) for physicians, clinicians, and administrators at existing customer hospitalsManage new customer onboarding process with the account managerManage and grow our advocacy programTrack usage and adoption metrics across the customer base and proactively address low-engagement accounts to reduce churn with the account managerAct as the primary point of contact for customer training needs, building long-term relationships with clinical champions at each accountConduct cold visits to hospitals and healthcare institutions to introduce our solutions, generate interest and lead.Support product trials with prospective hospital customersCollect and qualify inquiries from prospects, feeding them into the sales pipelineKeep account, trial, and opportunity records up to date in the CRM (Salesforce)QualificationsAt least 2-3 years of experience in pharmaceuticals, healthcare technology, medical informatics, or B2B SaaS sales support / trainingComfortable with a dual mandate: relationship-based training work with existing customers, and proactive, in-person presales outreach to new prospectsStrong training/presentation skills, with the ability to explain topics clearlyRomanian (native level) and English (professional working proficiency for correspondence and presentations) requiredExperience with CRM tools (Salesforce knowledge is a plus)Willingness to travel regularly for field visits within RomaniaA bachelor's degree in health sciences, nursing, biomedical engineering, or a related field is a plusTo Apply: Interested candidates should send their CV to info@geminitech.ro Show more Show less Seniority level Entry level Employment type Full-time Industries Hospitals and Health Care

Zimperium® is the world leader in mobile security, purpose-built to protect the modern mobile enterprise. Trusted by leading organizations and governments, our AI-driven platform delivers real-time, on-device protection for mobile applications and devices. We help organizations stay ahead with proactive defense against evolving threats—including mobile-targeted phishing (mishing), malware, app vulnerabilities, and zero-day exploits. Our mission is to empower organizations to operate securely and confidently in today’s dynamic digital environment.As a Senior Technical Writer in Zimperium, you will author internal and customer-facing documentation for several highly technical products.This role requires understanding various product areas, working with a cross-functional team, along with authoring documents including release notes, user guides, API documents, and other documentation deliverables in a timely manner.Responsibilities:Interact with the subject matter experts including developers, product managers, customer support and sales to understand software deliverables to provide release notes and other documents for general availability releases. Research, analyze data and test new and existing software to develop documentation content. Strong ability to grasp technical concepts and ensure accuracy of customer-facing documentation. Develop product information with simple and concise English by organizing ideas and translating complex technical terms into information readers can understand. Understand and ensure documentation attributes of task orientation, accuracy, completeness, clarity, concreteness, organization, retrievability, and visual effectiveness. Communicate issues and seek support in a timely manner to deliver documentation within software release deadlines. Work independently while also being detail-oriented, organized, a team-player, and approachable. Manage multiple projects and priorities simultaneously. Strive to continually improve the quality of our product documentation. Qualifications:To be considered for this role, you must have prior documentation experience authoring documentation for software products.BS/BA in Computer Science or other relevant fields. At least 5+ years of experience in software technical documentation. Ability to make complicated concepts easy to understand. Experience as a technical writer role in an agile software development environment. Experience in writing API documentation. Experience with Jira and Confluence. Experience in image capture tools and PowerPoint to convey concepts when needed. Ownership and “can do” attitude with the passion to meet aggressive deadlines. Experience in IT security technologies and also iOS and Android mobile operating systems and technologies is highly desirable. Experience in Oxygen XML Editor is a plus. Experience in Markdown and Slate HTML documentation is a plus. Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Position: Instructional Designer – Senior AssociateEducation: Any GraduateExperience: 3 – 6 years of relevant experienceThe opportunityThis position will support the design of individual learning items and blended learning programs. The instructional designer will work to agreed design quality standards and processes, using approved templates and tools, and will collaborate with other designers and learning professionals to support the continuous improvement of design and development speed, efficiency, and quality. In addition, the designer will develop and maintain strong relationships with content owners, Subject Matter Reviewers (SMRs), learning and performance consultants, developers, deployment teams, and vendors.Your Key ResponsibilitiesActively participate in Skills Needs Analysis (SNA) conversations leading to the design of learning solutions.Draft learning objectives that meet EY quality standardsApply effective learning strategies and design guidelines to ensure the creation of impactful learning materials.Assist in drafting Learning Solution Plans and contribute to the continuous improvement of learning solutions.Create comprehensive learning documents (e.g., Storyboards, trainer/participant decks for Physical and Virtual Classroom programs) that contribute to the development of final learning assets.Maintain strong working relationships with Subject Matter Reviewers (SMRs), graphic designers, and other stakeholders to produce effective learning solutions.Review all learning deliverables for content flow, accuracy, language, and adherence to quality standards.Independently liaise with SMRs for technical reviews and feedback to enhance learning materials.Conduct quality assurance checks with SMRs, technical reviewers, and deployment teams; utilize their feedback to revise design documents.Utilize rapid authoring tools such as Storyline and Articulate Rise to create engaging and interactive learning modules.Ensure deliverables align with EY design and quality standards related to written materials.Use AI tools such as Copilot to improve learning design and add value. For example, creating infographics, first draft videos/animations and wireframes of simulations and learning games.Support the project manager in planning deliverables and estimating effort.Skills And Attributes For SuccessStrong interpersonal skills and the ability to collaborate effectively with content owners, SMRs, deployment teams, and other members of the learning team.Excellent written and verbal communication skills; ability to write effective instructional text, and facilitator materials.Ability to adapt to a constantly changing and growing business environment.Good problem-solving skills and a customer service-focused mindset.Proactive in mentoring junior team members and facilitating effective teamwork.To qualify for the role, you must have3 to 6 years of experience in designing courses and other learning items.Experience in designing effective learning solutions across different modalitiesProficiency with Microsoft Office tools and rapid authoring tools.Experience building and maintaining strong relationships with business customers/clients.Ability to work in fast-paced, stressful environments to deliver required results.Good To Have SkillsProficiency in European languages such as French, German or Spanish will be an advantage.Experience in project management.Experience with deploying courses on learning management systems such as SuccessFactors.Experience in creating eLearning courses using Articulate Storyline.What We Look ForAn experienced instructional designer who can support multiple projects concurrently.A professional who can quickly problem-solve and can offer perspective on solutions.A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions and valuing diverse perspectives.Educational QualificationsA degree in any discipline.A degree or certification in instructional design or technical communication will be an advantage.EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less Seniority level Associate Employment type Full-time Job function Education and Training Industries Professional Services

About The OpportunityA fast-scaling edtech innovator transforming corporate and higher education training with AI-powered, learner-centric digital experiences. We design and deploy scalable, engaging, and data-informed learning solutions for global enterprises and academic institutions—blending instructional design rigor with adaptive technology to drive measurable skill outcomes and learner retention. Role & ResponsibilitiesDesign end-to-end learning experiences—from needs analysis to assessment—for corporate upskilling, compliance, and leadership programs.Translate complex subject matter into microlearning modules, interactive simulations, and scenario-based courses using rapid authoring tools.Collaborate with SMEs, product, and engineering teams to align pedagogy with platform capabilities and learner analytics.Develop storyboards, scripts, assessments, and accessibility-compliant assets while adhering to SCORM/xAPI standards.Leverage LMS/LXP data to iterate on content effectiveness and optimize learner pathways through A/B testing.Ensure all learning assets meet brand, instructional, and accessibility guidelines (WCAG 2.1+).Skills & QualificationsMust-HaveArticulateStoryline 360Adobe CaptivateSCORMxAPIInstructional DesignLearning Experience DesignLMSPreferredAI-powered authoring tools (e.g., Elucidat, DominKnow)Experience with LXP platforms (e.g., Docebo, Cornerstone)Knowledge of behavioral learning models (e.g., ADDIE, SAM, Bloom’s Taxonomy)Benefits & Culture HighlightsHybrid work mode with flexibility to work from anywhere in India + co-working allowancesDirect impact on global learning outcomes—your designs reach 1M+ learners annuallyAccess to in-house AI learning labs and quarterly upskilling sprints with global instructional design leadersSkills: lms,edtech,articulate suite,addie,storyboarding,instructional design,a/b testing,accessibility,scorm,design,learning Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Education

Content Strategist @ Shizz1–3 years | Full-time | Kolkata We’re looking for a brain that’s always online.Someone who understands people, brands, culture and the internet, and knows how to turn all four into content that works.Your jobBuild content strategies for our brands across social platforms.Develop content pillars, campaigns, series & monthly calendars.Find the big idea hiding inside a boring brief.Write sharp briefs, hooks and content directions for the creative team.Spot trends before they become cringe.Research audiences, competitors and culture to find content opportunities.Use content performance to make the next idea smarter.Work closely with designers, copywriters, creators and account teams.YouHave 1–3 years of experience in content/social/creative strategy.Understand Instagram, Reels, YouTube and internet culture.Can think strategically and creatively.Have strong writing and communication skills.Know that a content calendar is not a content strategy.Have opinions. Good ones.Bonus pointsIf you have a screenshot folder full of ads, memes and "this is interesting" content, we want to see it.If you are a person who can get Shizz done, we would love to hear from you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Advertising Services

Job DescriptionJob DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Securities Services business to provide a comprehensive view.As a Knowledge Manager associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including proposals, pitch books and brochures) are compelling, accurate and globally-consistent. You will collaborate with sales, product, client service and other subject matter experts to ensure content and stats are accurate, consistent and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, oversee client feedback program, and prepare competitor analysis.Job ResponsibilitiesMaintain, update and enhance content used for client-facing documentation (proposals, pitchbooks and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business.Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents.Coordinate with subject matter experts to update database with new responses as products are enhanced.Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc. are correctly captured.Leverage AI-enabled workflows, data visualization tools, automation technologies, and emerging capabilities to improve data management, streamline processes, and deliver actionable insights to the businessSource and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally.Prepare competitor data analysis to support sales initiatives and strategies.Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues.Required Qualifications, Capabilities And SkillsMinimum 4 years of work experience in financial services industry, within content/database management, pre-sales, business development or marketing experience.Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide.Confidence, assertiveness, and professionalism to partner closely with all levels of management.Proficiency with MS Word, Excel, PowerPoint and AI tools required.Strong project management skills with the ability to manage tight schedules.Ownership and solution-oriented mindset, takes end-to-end responsibility of projectsStrong analytical and problem-solving skills, including the ability to interpret data, identify trends, and translate findings into actionable business insights.Preferred Qualifications, Capabilities And SkillsBachelor's degree (BA or BS) in finance, business preferred, but not required.An understanding of custody, fund services, or securities services industry and products is a plus.Experience working with structured datasets, relational databases, Python, Alteryx, SQL, Power BI, Tableau, or similar technologies to support reporting, automation, and data management initiatives.Self-starter with sound judgment and ability to operate independently and apply initiative.ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The TeamJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Other, Information Technology, and Management Industries Financial Services

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Liminal Custody Smaran Rao Smaran Rao Executive Search / Leadership Hiring / Talent Acquisition About the Role: We are looking for a Technical Writer to create and maintain high-quality API and developer documentation for Liminal's Wallet-as-a-Service (WaaS) and Digital Asset Custody platform. This role is instrumental in delivering an exceptional developer experience by making API integration intuitive, efficient, and seamless for our customers.The ideal candidate is an engineer-turned-technical writer with hands-on coding experience and a passion for simplifying complex technical concepts. You should have proven experience working with API-first products and creating public-facing developer documentation for technical audiences. You will collaborate closely with Engineering, Product Management, Developer Relations, and Solutions Engineering teams to produce clear, accurate, and user-friendly documentation for APIs, SDKs, Web3 services, and integration workflows.In this role, you will develop API references, integration guides, quick-start tutorials, code samples, release notes, and troubleshooting documentation that enable developers to successfully integrate with Liminal's platform. You will also play a key role in continuously improving our developer portal and documentation ecosystem, ensuring it remains comprehensive, up to date, and aligned with evolving product capabilities.Responsibilities:Write and maintain public-facing API documentation, developer guides, and integration tutorials.Collaborate with engineering and product teams to translate technical features into developer-friendly documentation.Ensure API usability and clarity by creating structured, well-organized documentation.Maintain OpenAPI (Swagger) documentation and ensure accuracy.Develop code examples, API workflows, and troubleshooting guides.Continuously improve documentation based on developer feedback, analytics, and support queries.Align documentation updates with new product releases and API changes.Implement best practices for documentation versioning, SEO, and accessibility.Assist in creating video walkthroughs, API onboarding tutorials, and technical blogs.Desired Candidate Profile:4+ years of experience as a Technical Writer in an API-first product.Hands-on experience in writing public-facing developer documentation.Strong knowledge of REST APIs, JSON, OpenAPI (Swagger), and API documentation tools.Ability to read and write code snippets (JavaScript, Python, Node.js, or similar).Experience with developer portals (e.g., GitBook, ReadMe, Docusaurus, or similar).Proficiency with Markdown, AsciiDoc, or other documentation tools.Experience with Postman, API testing tools, and developer environments.Strong ability to simplify complex technical concepts for developers and non-technical users.Good to Have:Startup experience and the ability to work in a fast-paced, dynamic environment.Familiarity with crypto, blockchain, Web3, or DeFi APIs.Experience working with Git and version control for documentation.Background in software development or engineering.Experience in setting up CI/CD workflows for automated documentation updates.About Liminal : Liminal Custody is a digital asset management infrastructure platform, offering secure wallet infrastructure and custody-technology solutions for institutions across the digital asset spectrum. This allows organizations to enforce complex transaction policies, and automate their treasury operations, all while maintaining direct control over their assets.Founded in 2021, Liminal is certified with SOC 2 Type II, ISO 27001 & 27701 standards. Headquartered in Singapore, with offices across India, UAE, and Taiwan, Liminal serves clients across the APAC and MENA regions, helping them scale and manage digital asset operations securely and in compliance with regulatory standards.Our website - https://www.liminalcustody.com Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology and Writing/Editing Industries Software Development, IT Services and IT Consulting, and Data Infrastructure and Analytics

Job TitleTechnical AuthorJob DescriptionR&D Technical Author | Pune, India | Full-timeThe Product Technical Author is responsible for developing and maintaining clear, accurate, safe, and reusable technical information for Vanderlande products. Working as part of multidisciplinary R&D teams, the Product Technical Author converts engineering information into user-focused content that supports the assembly, installation, operation, inspection, and maintenance of automated material-handling equipment. The role contributes throughout the product lifecycle and ensures that documentation is delivered in alignment with applicable standards, product changes, and release requirements.Your RoleAs a R&D Technical Author, you will increase customer satisfaction and productivity by providing outstanding, high-quality user information. You and your team will design and develop technical product content and documentation, including mechanical assembly, installation, maintenance, packaging manuals, technical data sheets, animations, and training materials.The focus is on creating purposeful, easy-to-understand content that meets the needs of the target audience.You will work closely with colleagues and subject matter experts to keep content complete and up to date and to maximize content reuse through the Component Content Management System (CCMS).What You Will Do/Key ResponsibilitiesTechnical Content and Documentation DevelopmentCompose and develop user information, including manuals, animations, and training materials.Proactively obtain, analyze, and validate technical information from R&D engineers, product owners, safety specialists, service specialists, installation teams, manufacturing teams, and other subject matter experts.Understand technical constructions and machines at an overall level and transform technical information into clear guidance that meets end-user requirements.Transform engineering information, drawings, specifications, and technical discussions into clear, user-focused content documentation.Apply Vanderlande documentation styles, terminology guidelines, and content models.Develop visually engaging content with a preference for animations and reduced text where appropriate.Create or update technical illustrations from 3D models and engineering data.Apply Vanderlande illustration standards.Verify consistency between illustrations and technical instructions.Maintain content in the Component Content Management System (CCMS) using structured authoring principles, content reuse strategies, metadata, content models, and publication workflows.Participate in product development activities to identify documentation requirements.Assess documentation impacts of engineering changes and product updates.Maintain documentation throughout the product lifecycle.Incorporate approved safety information, safety notices, and information about residual risks into the technical documentation.Collaborate with safety specialists and engineers to validate safety-related content.Perform peer reviews of technical content and illustrations. Coordinate technical reviews with subject matter experts and ensure review comments are implemented appropriately.Agile & Jira WorkingCreate, estimate, and maintain documentation work items in Jira.Participate in relevant Agile ceremonies, such as sprint planning, backlog refinement, daily stand-ups, and sprint reviews.Report progress, risks, and dependencies to stakeholders.Project & Stakeholder CollaborationWork closely with engineers, customers, and other stakeholders to gather and validate technical information.Effectively participate in projects and contribute to achieving key milestones.Review and assess the quality of work created by colleagues to secure and share knowledge.Identify, manage, and escalate issues and risks that may impact project timelines.Ensure documentation and content are complete, accurate, and delivered according to project requirements.Planning & Continuous ImprovementManage personal planning and balance competing priorities effectively.Provide accurate feedback on progress, status, and planning.Contribute to continuous improvement of content development processes and tools.Support knowledge sharing and best practices within the Global Learning & Content Development team.Continuously improve the effectiveness and usability of technical information for customers and Vanderlande employees.Contribute to improvements in content models, templates, authoring standards, terminology, publication workflows, and documentation processes.What You BringBachelor’s degree in engineering, aviation, or a related technical field3+ years of relevant experience, preferably inLogistic process automationCapital goods industryIndustrial system integrationAbility to successfully manage competing deadlines and balance priorities.Didactic mindset with a strong desire to share knowledge and experience.Excellent communication and interpersonal skills at all levels.Strong team-player mentality with a results-oriented, determined, and confident approach.Influential, proactive, conscientious, and problem-solving mindset.Strong interest in translating expert technical knowledge into effective user information.Professional-level spoken and written English.Knowledge of an additional foreign language is an advantage.Technical SkillsMicrosoft OfficeXML editors / Structured Authoring ToolsContent Management SystemsSolidWorks Composer or equivalent technical illustration softwareDITA and Component Content Management Systems (CCMS)Jira or Agile Project Management ToolsENOVIA, PLM, or similar engineering data management systemsExperience with technical illustrations, animations, and reusable content developmentAbout VanderlandeThe Global Learning & Content Development department is responsible for customer training and documentation delivery for Airport and Distribution projects worldwide. The department also supports the Technology business unit by delivering manuals for product development.The team consists of professionals working across several global offices and is dedicated to delivering optimal knowledge transfer so that customers and Vanderlande employees can safely build, operate, and maintain our complex automated systems.Website www.vanderlande.comWhat We OfferWorking at Vanderlande comes with the support and space to grow, achieve, and enjoy the journey. Here is what that looks like in practiceCompetitive Salary Package30 days of annual leave (pro-rated from the start of the financial year), including22 paid leave days8 sick/casual leave daysApplicable government holidaysFlexible and hybrid working model that promotes work-life balanceAccess to Vanderlande Academy and a wide range of learning and development programsComprehensive medical insurance coverage, including parental coverageOpportunities to participate in diverse Vanderlande communities, networks, and employee initiativesOpportunity to collaborate globally with customers, engineers, and technical teamsHow We WorkWe work by three values Every day better, We care, and Team play.In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.Ready to apply?Are you interested in this position? Apply directly via our careers page with your CV/Resume and motivation letter.Diversity & InclusionVanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing and Industrial Machinery Manufacturing

Who We AreSimpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.About The RoleYou'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship.Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience.What You'll DoWrite and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting contentWork with the support team to spot common customer issues, close gaps in the KB, and decide what to update nextPartner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the wayOwn one or two product areas as your main focus, and pitch in on shared areas when neededCreate your own screenshots and short screen recordings to go with your writingExplain AI features clearly, including what they can and cannot do, and how the guardrails workWrite content that reads well for people and also works for the AI assistants pulling from the KBReview and edit content from other writers against our style and voice guidelinesHelp keep the KB healthy, including style guide upkeep, consistent terminology, and review workflowsRefresh older docs as the product changes, and clean up what's outdatedWhat We're Looking For3 to 6 years of technical writing or product content experience, ideally at a B2B SaaS companyA good understanding of how enterprise software works, including permissions, roles, integrations, admin versus end-user experiences, and multi-step workflowsClear, concise writing with strong editorial judgment and the ability to edit your own work wellFamiliarity with common style guides such as the Microsoft Writing Style Guide or the Google Developer Documentation Style GuideProduct thinking: you connect features to the real problems users are trying to solve, and you see content as part of the product experienceComfort looking at support data like ticket trends and common failure points to guide your workA sense of how the KB feeds into support tools, whether that's agent assist, chatbots, or AI assistantsComfort working in agile cycles with shifting scope and tight turnaroundsA portfolio with published KB articles, release notes, or product UX copyHands-on experience with a content management system (CMS) for knowledge base or help center content, including publishing and review workflows, versioning, tagging or taxonomy setup, and managing content across draft, review, and published statesHands-on experience writing API documentation, including endpoint references, request and response examples, authentication flows, error handling, and code snippetsBasic understanding of information architecture and how to structure content wellNice to haveWriting experience in intranet, employee experience, collaboration, or productivity productsExposure to Knowledge-Centered Service (KCS) or a similar way of running support contentExperience writing for or about AI and LLM features, including prompt guidance and content that AI can retrieve from cleanlyComfort using AI tools responsibly in your own writing workflow, from drafting to editingSome background in content design systems or terminology governanceWhat You'll GetMeaningful ownership from day one, with room to grow into content strategy and IA workMentorship from a senior IC on UX writing, content design, and information architectureDirect partnership with support, product, and design teamsA predictable release cadence and clear delivery expectationsVisibility into how your work moves the metrics Support cares aboutYour Voice, UnfilteredWe value the real you. To ensure a fair and authentic experience for everyone, we ask that you do not use AI tools (such as real-time answer generators, transcription apps, or note-taking bots) during your interviewOur process is designed to hear your unique story, thought process, and lived experience in real-time. Use of unauthorized AI tools may result in disqualification, as we want to ensure every candidate is evaluated on their own individual merits. We’re excited to meet the person behind the resume!If you need assistive technology or AI tools for accessibility (e.g., live captioning), please notify your recruiter in advance. We are committed to providing an inclusive interview experience.Simpplr’s Hub-Hybrid-Remote ModelAt Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Venture Capital and Private Equity Principals

Who We AreSimpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.About The RoleYou'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship.Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience.What You'll DoWrite and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting contentWork with the support team to spot common customer issues, close gaps in the KB, and decide what to update nextPartner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the wayOwn one or two product areas as your main focus, and pitch in on shared areas when neededCreate your own screenshots and short screen recordings to go with your writingExplain AI features clearly, including what they can and cannot do, and how the guardrails workWrite content that reads well for people and also works for the AI assistants pulling from the KBReview and edit content from other writers against our style and voice guidelinesHelp keep the KB healthy, including style guide upkeep, consistent terminology, and review workflowsRefresh older docs as the product changes, and clean up what's outdatedWhat We're Looking For3 to 6 years of technical writing or product content experience, ideally at a B2B SaaS companyA good understanding of how enterprise software works, including permissions, roles, integrations, admin versus end-user experiences, and multi-step workflowsClear, concise writing with strong editorial judgment and the ability to edit your own work wellFamiliarity with common style guides such as the Microsoft Writing Style Guide or the Google Developer Documentation Style GuideProduct thinking: you connect features to the real problems users are trying to solve, and you see content as part of the product experienceComfort looking at support data like ticket trends and common failure points to guide your workA sense of how the KB feeds into support tools, whether that's agent assist, chatbots, or AI assistantsComfort working in agile cycles with shifting scope and tight turnaroundsA portfolio with published KB articles, release notes, or product UX copyHands-on experience with a content management system (CMS) for knowledge base or help center content, including publishing and review workflows, versioning, tagging or taxonomy setup, and managing content across draft, review, and published statesHands-on experience writing API documentation, including endpoint references, request and response examples, authentication flows, error handling, and code snippetsBasic understanding of information architecture and how to structure content wellNice to haveWriting experience in intranet, employee experience, collaboration, or productivity productsExposure to Knowledge-Centered Service (KCS) or a similar way of running support contentExperience writing for or about AI and LLM features, including prompt guidance and content that AI can retrieve from cleanlyComfort using AI tools responsibly in your own writing workflow, from drafting to editingSome background in content design systems or terminology governanceWhat You'll GetMeaningful ownership from day one, with room to grow into content strategy and IA workMentorship from a senior IC on UX writing, content design, and information architectureDirect partnership with support, product, and design teamsA predictable release cadence and clear delivery expectationsVisibility into how your work moves the metrics Support cares aboutYour Voice, UnfilteredWe value the real you. To ensure a fair and authentic experience for everyone, we ask that you do not use AI tools (such as real-time answer generators, transcription apps, or note-taking bots) during your interviewOur process is designed to hear your unique story, thought process, and lived experience in real-time. Use of unauthorized AI tools may result in disqualification, as we want to ensure every candidate is evaluated on their own individual merits. We’re excited to meet the person behind the resume!If you need assistive technology or AI tools for accessibility (e.g., live captioning), please notify your recruiter in advance. We are committed to providing an inclusive interview experience.Simpplr’s Hub-Hybrid-Remote ModelAt Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

At John Sisk & Son, we’re more than a construction company, we’re a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.This role will help create the environment, culture and networks that enable Sisk's collective expertise to be shared and reused. By connecting people, facilitating knowledge exchange and promoting innovation, the Knowledge Manager (Communities & Innovation) will help reduce duplication, accelerate learning and support the organisation's strategic objectives of Consistent Performance, Integrated Expertise and Innovative Delivery.The Knowledge Manager (Communities & Innovation) is responsible for developing and maintaining the frameworks, networks and activities that enable the effective exchange of knowledge across Sisk, in collaboration with the Knowledge Management team.The role will lead initiatives that encourage collaboration, learning and sharing between individuals, teams, disciplines and regions, ensuring expertise and experience are visible and accessible wherever needed. The postholder will develop and execute strategies that foster knowledge sharing, support Communities of Practice, facilitate learning events and strengthen Sisk's knowledge-sharing culture.The role will also coordinate the Irish R&D Tax Credit process, working with project teams, technical specialists and external consultants to identify qualifying innovation activity, collect evidence and develop case studies that capture and share business innovation. This is an excellent way to build relationships with busy project teams.A key measure of success for this role will be the growth of active knowledge-sharing networks, increased collaboration across business units and improved visibility of expertise, innovation and good practice throughout the organisation.Key ResponsibilitiesKnowledge Sharing StrategyIn collaboration with the Group Knowledge ManagerDevelop frameworks and processes to facilitate the exchange of tacit knowledge.Identify barriers to knowledge sharing and develop interventions to address them.Monitor and report on knowledge-sharing maturity and engagement across the business.Communities of PracticeDevelop and lead a Communities of Practice (CoP) strategy across the organisation.Establish new Communities of Practice aligned to business priorities and support Community Leaders in managing and growing their communities.Create frameworks, guidance and resources to ensure communities remain sustainable and effective.Facilitate collaboration between communities to reduce duplication and encourage knowledge transfer.Measure and report on community engagement, participation and outcomes.Knowledge Sharing Networks and EventsFacilitate knowledge-sharing activities, webinars and workshops across the Group.Coordinate and support the established Knowledge Sharing Network (monthly webinar sharing experience across the Group) and related forums.Organise events that connect employees with expertise and experience from across the business.Support subject matter experts in sharing knowledge through appropriate formats and channels.Irish R&D Tax Credit CoordinationCoordinate the Irish R&D Tax Credit process in partnership with external consultants and internal stakeholders. This includesScheduling and facilitating interviews between projects and consultantsMonitor progress of claims and ensure key milestones are achieved.Keeping project teams to deadlines to ensure a successful claimIdentify opportunities to increase engagement with the process and improve innovation capture.Develop technical case studies and identify innovations that can be shared through tacit channelsEssentialKnowledge, Skills and ExperienceStrong stakeholder engagement and facilitation skills.Ability to engage with technical and non-technical stakeholders.Strong organisational and project coordination skills.Experience developing or managing Communities of Practice, knowledge-sharing networks or collaborative programmes.Experience planning and facilitating workshops, webinars and collaborative events.Experience developing and implementing organisational or departmental strategies or programmes.Excellent writing, communication and storytelling skills.Experience working in construction, infrastructure, engineering or a related project-based environment.DesirableExperience in Knowledge Management, Organisational Learning or Organisational Development.Understanding of knowledge capture and knowledge transfer methodologies.Familiarity with Communities of Practice models and social learning principles.Experience creating knowledge assets and communications content, particularly in media format.Professional qualification in Knowledge Management, Project Management, Learning & Development or a related discipline.BehavioursThe successful candidate will demonstrateNatural curiosity and a desire to connect people and ideas.Strong relationship-building skills.Resilience and persistence in driving changeConfidence facilitating discussions with senior stakeholders and technical specialists who are short on time.Creativity in developing engaging knowledge-sharing opportunities.Excellent communication and influencing skills.Collaborative and inclusive approach.Passion for helping others learn and succeed. Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much moreOur People and Recruitment CommitmentAt Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply.We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion, or any other protected characteristic. Reasonable adjustments are available during the recruitment process.We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don’t hold back we want to hear from you.All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Sales Industries Construction

Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.Position SummaryWe are looking for a Legal Knowledge Engineer to help ensure we drive value from the systems that hold, classify and surface our knowledge. You will use AI to enhance the firm's knowledge, and onboard teams to the firm's knowledge systems. In practice this makes the role part builder, part governor and part translator: building the classification and metadata that make content usable, governing the quality of that work as it scales across teams, and translating what fee earners need into changes the firm's knowledge and AI systems can actually deliver.This role requires a dual skillset. It calls for someone comfortable working hands-on with taxonomies, metadata and AI tooling, but equally comfortable working with lawyers to understand how they work and where knowledge is created, lost or duplicated. The firm is consolidating its knowledge estate and connecting that knowledge to the tools lawyers use day to day - this role is central to making that happen.The White and Case knowledge strategy rests on four pillars: clean data, a single system, governed AI assets, and a culture of sharing. Our Legal Knowledge Engineer is the operational role that carries much of that work into individual practices. You will support the implementation of the firm's strategic knowledge system, partnering with PSLs/Knowledge Lawyers and supporting roles to drive value from our knowledge. A primary focus will be on automated classification at scale, the classification playbook resourcing model, and onboarding teams to the new systems.Duties And ResponsibilitiesClassification, Metadata and Enrichment (Pillar: Clean Up Data)Build classification capabilities for teams that need significant support, taking a lead role in their design and working directly with lawyers to validate outputs before they are relied uponProvide a governance layer over classification work carried out by PSLs and other domain experts, so that skills are built consistently, produce good results, and are measured properly rather than assumed to work.Design and run classification at scale so the firm can handle the large majority of tagging and profiling centrally, with domain experts validating the output rather than manually re-profiling document by document.Use AI to enhance the firm's knowledge: reducing the burden of long classification forms, producing draft profiles for PSL review, and enriching content with the metadata that makes it findable and useful.Define practice-specific metadata with each team, including their legal topics, document types and the data points that matter to how they practise.Bring rigour to how classification quality is assessed, including the use of gold sets, calibration and review feedback loops, so confidence in a skill's output is earned from evidence rather than asserted.Requirements and Practice Engagement (Pillar: Single System)Work with fee earners and practice groups to understand their knowledge requirements across content, features and data, ensuring those needs inform the firm’s knowledge strategy and system development.Act as a point of contact for those who need help leveraging knowledge, supporting them and building up their skills so the firm's classification and curation capacity grows rather than staying concentrated in one place.Interface with Practice Solutions teams to identify where knowledge can be captured or consumed within the tools and workflows those teams own.AI Assets and Downstream Systems (Pillar: Govern AI Assets)Govern the firm's AI assets, including prompts, workflows and skills, so they are portable and vendor-agnostic, able to be shared and moved between systems rather than locked into a single platform.Work with downstream systems that consume knowledge, to operationalise the connection of the firm's knowledge into the tools where lawyers do their work.Help ground the output of AI tools in the firm's approved knowledge, so that what they produce reflects firm precedent rather than generic suggestions.Onboarding, Adoption and Culture (Pillar: Build Culture)Onboard teams onto the firm's knowledge systems, helping them get their content, metadata and system configuration into good shape.Work with the Change Management team so that the communications and messaging around onboarding are clear and land with the people they are aimed at.Support efforts to instil a knowledge-sharing culture, addressing not just whether people can share knowledge but whether they actually do. Part of this role is helping make knowledge contribution worthwhile and its value visible.Deploy strategies to capture relevant usage and content metrics to drive the firm's knowledge strategy forward.Work with the firm's search tooling at a tactical and feature level to make sure the firm is getting the most out of what it has bought.Look at how lawyers work in iManage and find the points where knowledge sharing and data capture can happen naturally, as a by-product of normal work rather than a separate task.Experimentation and Staying AheadRun experiments on how the firm classifies know-how and final work at scale, and turn what is learned into concrete proposals for what to try next.Maintain a working view of where knowledge tooling is heading, including knowledge graphs, retrieval-based approaches and the emerging patterns for structuring knowledge so it can be used by machines as well as people, and judge what is worth bringing into the firm's approach.QualificationsYou bring a background in knowledge or legal experience, with real technical fluency; or a technical or data background, with the ability to navigate complex stakeholders.Comfortable working with structured knowledge, including taxonomies, metadata schemes and document classification, and an understanding of why getting these right matters.Practical fluency with current AI tooling, including prompts, skills-style reusable instructions and classification approaches, and enough understanding of how these behave to judge when output can be trusted.The ability to work directly and credibly with lawyers, drawing out how a team practises and what it needs without requiring them to speak in systems terms.Strong stakeholder engagement across a range of audiences, from individual PSLs to practice group leadership and technology teams.An instinct for measurement and evidence, rather than a willingness to assume that a system works because it was built.Curiosity about where the field is going and the discipline to turn that curiosity into things the firm can try.Legal practice experience is an advantage but not a strict requirement for a candidate strong on the technical and engagement sides. Equally, deep KM experience without any technical confidence is unlikely to be enough on its own, given how much of the role involves building and judging AI-driven classification.Location This role is based in London.Our standard office hours are 09:30-18:00, with a requirement for 4 days (Monday – Thursday) in the office per week. Firm BenefitsWe offer a flexible range of benefits, services, and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:Private medical insurance Pension plan with matched employer contribution up to 7.5% Yearly wellbeing fund Income protection Life insurance Critical Illness insurance Private GP services Travel insurance Dental coverage Cycle to work Holiday purchase (available during annual enrolment) This role reports to Associate Director, Knowledge SolutionsEqual OpportunitiesWhite & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.Note to Recruitment AgenciesOur internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Law Practice

About the company and the roleFuture Snoops is seeking an experienced, curious and creative Materials & Textiles Content Strategist, based in the UK or Europe to join our Materials & Textiles team on a full-time and remote basis. Sitting at the intersection of materials, design, culture and innovation, this role combines hands-on textiles expertise with trend intelligence, research and editorial storytelling.You will research and analyse the developments shaping the future of textiles and materials, connecting shifts in fabrics, innovation, sustainability and technology with wider cultural and consumer change. Working across women’s, men’s, kids, home and lifestyle, you will translate complex research and emerging signals into clear, compelling and actionable forecasts and content that our clients rely on.We’re looking for a confident writer and communicator with a strong point of view, an instinct for identifying what matters next, and the ability to work both collaboratively and independently. You will bring specialist materials knowledge to the wider forecasting and creative teams and travel to key international trade shows, exhibitions and industry events.Key Responsibilities Research and analyse emerging textile and material trends across trade shows, runway collections, industry events and the wider design landscape, connecting developments in fabrics, fibres, finishes, construction, craft and sourcing with broader cultural and consumer shifts.Develop cross-market materials and textiles content spanning women’s, men’s, kids, home and lifestyle, translating research into relevant insights and applications across solid materials, woven and knitted textiles, and non-woven categories.Contribute to seasonal and long-term trend forecasts, from initial research and analysis through to concept development, identifying the signals and shifts that will shape future material and design directions.Research material innovation and sustainability, including next-generation fibres and materials, circular systems, lower-impact processes, manufacturing technologies and evolving sourcing practices.Write and edit engaging, authoritative forecasting content, turning complex information into clear, compelling and commercially relevant narratives for a global audience.Lead and contribute to international trade show and industry event coverage, conducting on-the-ground research and translating key developments into insightful reports and future-facing recommendations.Develop strong visual and written narratives for reports, presentations and forecasts, collaborating with creative and forecasting teams to communicate ideas with clarity and impact.Build and maintain a relevant industry network across mills, manufacturers, suppliers, designers, innovators and researchers, while staying closely connected to new developments, launches and emerging ideas across the sector.Collaborate across teams and markets, bringing materials expertise and a strong point of view to wider forecasting, brainstorming and strategic projects.Experience We are looking for someone with 4+ years of relevant professional experience within textiles, fashion, materials, product development, sourcing, trend forecasting or a closely related field.Ideally, you will bring:A degree in Textiles, Textile Design, Fashion Design, Fashion & Textiles, Material Design or a related discipline.Strong professional experience working directly with fabrics and textiles, ideally through textile or fashion product design, development, sourcing, buying, manufacturing or a related role.Experience working with trend forecasting, trend research, design strategy or future-focused insight, either within a forecasting agency, consultancy, brand, supplier, manufacturer or design-led organisation.A strong understanding of the textile and materials industry and supply chain, from fibre and fabric development through to sourcing, production and finished product.Experience researching and communicating trends across multiple seasons, markets or product categories.Knowledge of sustainability and responsible material development is highly desirable, particularly around innovation, material impact, sourcing, traceability and emerging material technologies.Experience attending and analysing textile, design or fashion trade shows and industry events is preferred.Skills & AttributesExceptional copywriting and editorial ability, with a talent for turning complex research into clear, engaging and inspiring trend narratives.Strong analytical and critical thinking, with the ability to connect the dots across culture, consumer behaviour, design, innovation, technology and sustainability to identify meaningful emerging shifts.Excellent written and verbal English communication, with the confidence to articulate ideas, develop a strong point of view and contribute to creative and informative discussions.Strong knowledge of fabrics and textiles, paired with a refined visual sensibility and genuine curiosity about new materials, processes and technologies.A curious and resourceful research mindset, with an instinct for finding credible and unexpected sources of information in exploring what might come next.Highly organised and detail-oriented, with the ability to manage multiple projects and deadlines while taking ownership and working independently with focus and initiative.A collaborative and generous team player, comfortable working across different markets and disciplines and building strong relationships with colleagues and industry contacts.Adaptable, proactive and willing to travel internationally for trade shows, exhibitions, research trips and other relevant industry events. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Information Services

About the roleServing our customers, communities, and planet a little better every day.Salary - up to £60,000 + annual bonus & benefitsWork Level - 2Location – Edinburgh, Permanent Office Attendance – Our hybrid working model gives you the best of both worlds - flexibility to work from home and valuable face-to-face time with colleagues. This role typically requires 2 days per week onsite.Closing Date - Applications close on 6th September at 5pmWhy this role?This is a fantastic opportunity to join Tesco Insurance and Money Services at a pivotal time, as we continue to invest in our digital transformation and build experiences that help customers make confident decisions in the moments that matter. We have ambitious goals for SEO and GEO, and content will play a central role in how customers discover, understand and trust our products across search, AI-assisted discovery and our own digital journeys.What you’ll be doing • Design, write and optimise content for digital journeys, balancing customer needs, SEO opportunity, regulatory requirements and commercial goals.• Use search insight, customer language and performance data to shape content strategies, page briefs and optimisation recommendations.• Support our GEO ambitions by creating structured, authoritative and useful content that can perform across emerging AI-assisted discovery experiences.• Publish and maintain content in the CMS with strong attention to accessibility, quality, governance and version control.• Collaborate with UX, product, analytics, SEO, compliance, marketing and development teams to improve journeys end to end.• Create content patterns, standards and guidance that help teams deliver clear, consistent and high-performing content at pace.What we’re looking for (minimum criteria) • Strong SEO experience, with practical knowledge of using search insight to shape content, improve findability and support organic growth.• Excellent content design skills, including plain English writing, information architecture, accessibility and user-centred decision making.• Confident CMS publishing experience, including creating, editing, QAing and maintaining live content within a governed digital environment.• The ability to turn data, customer needs and stakeholder input into clear content recommendations and practical improvements.And if you have any of these, even better • Experience working in insurance, financial services or another regulated environment where accuracy, compliance and clarity are critical.• Experience with structured content, schema, content modelling or GEO principles for AI-assisted discovery.• Experience using SEO platforms, analytics tools, content audit methods, accessibility tools or experimentation frameworks.• Confidence coaching others, setting content standards or helping teams adopt clearer, more consistent ways of working.We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you.What’s in it for you • A generous pension, with up to 7.5% employer contribution, depending on what you put in. • Private Medical Insurance (WL2+) and virtual GP Service for you and your family.• Performance related annual bonus. • 7.2 weeks holiday, with the opportunity to buy more.• Colleague Clubcard discount (10-15% + second card to share with someone else). • Enhanced parental leave.• Opportunities to Save and Buy as you earn. • A place to get on - take advantage of our ongoing learning opportunities to help you achieve the job and career you want.InterviewsAs a Disability Confident Employer (Level 2), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.Interviews are expected to be held shortly after closing date. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Our story Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more! Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Financial Services

Job ID 2026-18974 Date posted 01/09/2026 Location Cambridge, United Kingdom Category Technical WriterJob OverviewAre you passionate about creating exceptional content experiences and curious about how sophisticated technologies come together?We are seeking a dedicated Information Developer to join our Silicon Tech Comms team. This captivating opportunity goes beyond creating documentation. You will define how users discover, understand, and adopt telemetry capabilities by bringing together content strategy and architecture, user experience, and tooling into a cohesive vision.Working across engineering, product management, support, and user experience teams, you will help ensure that we all pull in the same direction to deliver a consistent and effective customer experience.You will be joining a new collaborative team, shaping our vision of engaging content built using innovative approaches.ResponsibilitiesImplement the content strategy and information experience for Arm Telemetry.Partner with engineers, product managers, and domain experts to understand user needs and shape content that delivers measurable value.Drive alignment across content, tooling, and product teams, helping establish scalable structured content approaches that reduce duplication and improve consistency.Champion modern information development and AI-enabled documentation-as-code practices and mentor others through influence and technical leadership.Be comfortable and deliver in a fast-moving engineering environment where requirements, priorities, and organizational structures continue to evolve.Work across architecture, hardware design, software, validation, product management, and leadership teams to gather information, reconcile differing viewpoints, and drive documentation efforts forward even when decisions are still being formed.Key Skills And CompetenciesFamiliarity with user-centred content design, information architecture, and developer or customer experience.Comfortable working with docs-as-code and content tooling, including Git-based workflows.Strong problem-solving skills, with a pragmatic approach to explore technologies, investigate problems, and recommend improvements.Influence without direct authority across multiple teams and fields to balance user requirements and business objectives.Experience working closely with hardware and software engineers on complex technical topics.Have built relationships and credibility across technical and non-technical teams.Have operated effectively with incomplete information and evolving requirements.Nice To HaveExperience in telemetry, performance analysis, or related domains.Awareness of Arm technologies, silicon, and software development ecosystems.Knowledge of structured authoring, componentised content models, and content reuse strategies.You might have a relevant degree or post-grad qualification — but it’s not crucial. We value strong experience in Technical Communications or Information Development just as much.Most important is your ability to learn fast, grow in the role, and share your experience and knowledge with the team.Reasonable AccommodationsWe are committed to crafting an inclusive working environment. If you need any reasonable adjustments during the recruitment process or to perform the role, we will work with you to understand and support your needs.In ReturnThis role offers the opportunity to cultivate a strategic area of Arm's developer experience and influence how users interact with telemetry technologies across the ecosystem.Additional InformationPlease note this role does not meet the eligibility requirements for sponsorship, and therefore the successful candidate must have the right to work in the UK without relying on sponsorship by Arm.Accommodations at ArmAt Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please emailHybrid Working at ArmArm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.Equal Opportunities at ArmArm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Salary Range£57,900 - £78,400 per year Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Semiconductor Manufacturing, Software Development, and Computer Hardware Manufacturing