AI & LLM Technical Documentation Jobs

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Company Description XYZ AI Inc. is a boutique development firm focused on specialized AI software projects that span from groundbreaking research to real-world applications. The company builds and maintains cutting-edge solutions such as StealthGPT, StudySim, and Rapid Resume, serving diverse user needs across industries. Team members collaborate closely with AI researchers, engineers, and product stakeholders to translate complex ideas into practical products. XYZ AI Inc. values innovation, clarity, and reliability in all aspects of its work, creating an environment where technical and creative professionals can grow. The organization offers opportunities to contribute directly to next-generation AI tools and influence their evolution.Role Description This full-time remote Technical Writer role is responsible for creating clear, accurate, and user-focused documentation for XYZ AI Inc.’s AI products and internal tools. Day-to-day tasks include drafting and maintaining product guides, API documentation, technical specifications, and release notes in collaboration with engineering and product teams. The Technical Writer will interview subject matter experts, analyze complex technical information, and translate it into structured content suitable for developers, business users, and non-technical audiences. The role also involves organizing and standardizing documentation repositories, improving templates and style guides, and ensuring consistency and accessibility across all technical materials. Additionally, the Technical Writer will help refine onboarding materials and training resources to support internal teams and external customers.Qualifications Demonstrated skills in technical writing and documentation, including Technical Writing, Technical Documentation, and Documentation.Experience with user-facing instructional content such as Manuals and formal Technical Communication materials.Strong ability to understand software architecture, APIs, and AI/ML concepts and explain them clearly to varied audiences.Proficiency with documentation tools and formats (e.g., Markdown, HTML, wikis, version control systems such as Git).Excellent written communication, attention to detail, and ability to follow and contribute to style guides and documentation standards.Comfort working remotely, managing multiple projects, and collaborating across time zones with engineers, designers, and product managers.Bachelor’s degree in a related field (e.g., Technical Communication, Computer Science, Engineering, English) or equivalent practical experience.Prior experience documenting AI, software development tools, or SaaS products is highly beneficial. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Job TitleSenior Technical Writer (API)Job DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.Join us and be part of this journey towards greater opportunities and brighter futures.Title: Technical WriterLocation: Hybrid- Dallas, TexasWe are seeking a Technical Writer to join our remote team in the USA and help shape clear, accurate, and scalable documentation for emerging technical services. In this role, you will enhance Swagger documentation, create comprehensive API and service documentation, and develop visual artifacts that make complex, multi-system solutions easier to understand.This position plays an important role in supporting migration efforts, partner enablement, and customer onboarding by transforming technical details into documentation that is accessible, actionable, and trusted.ResponsibilitiesEnhance and refine existing Swagger documentation for the API catalog, ensuring accuracy, consistency, and usability.Create comprehensive technical documentation for new and emerging services, including API references, implementation guidance, process flows, and supporting materials.Develop sequence diagrams, high-level designs, and other technical visuals to explain complex, multi-system service interactions.Partner with developers, architects, product teams, and technical stakeholders to gather information and translate it into clear documentation.Support technical inquiries from partners, prospects, and internal teams to help enable smooth partner and customer onboarding.Document new APIs and services as they launch, ensuring materials are available, accurate, and aligned with evolving capabilities.Continuously review, update, and improve documentation as service features, technical requirements, and user needs change.Manage multiple documentation priorities in a fast-paced environment while maintaining strong attention to detail and quality.Help establish documentation practices that improve clarity, consistency, and scalability across technical content.Qualifications5+ years of proven experience in technical writing or technical documentation, preferably within software development, API, or developer-focused environments.Hands-on experience creating, editing, and maintaining Swagger/OpenAPI documentation.Strong ability to understand technical concepts and translate them into clear, user-focused documentation for varied audiences.Experience developing sequence diagrams, high-level designs, system flows, or similar technical documentation assets.Excellent written and verbal communication skills, with the ability to clarify technical information through collaboration with subject matter experts.Strong organizational skills with the ability to manage multiple projects, meet deadlines, and adapt as priorities evolve.Detail-oriented approach with a commitment to documentation accuracy, usability, and consistency.Prior experience supporting partner onboarding, customer enablement, or technical inquiries is preferred.Comfortable working remotely and collaborating across distributed teams.The base salary range for this position is $92,250 - $105,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.The deadline to apply for this position is: 09/08/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.Physical And Mental RequirementsThe employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.Equal Employment OpportunityConcentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.For more information regarding your EEO rights as an applicant, please visit the following websites: English SpanishAccommodationConcentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.Artificial IntelligenceAs part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.Work AuthorizationIn accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

This Position is Contingent on Contract Award**DescriptionResponsible for preparing, reviewing, revising, and maintaining a wide range of technical documentation, including software and systems engineering materials, operational procedures, test documentation, and user-focused guides. Creates and edits documentation for hardware and software components-covering installation, configuration, and user instructions. Develops code documentation, implementation guides, and end‑user materials. Produces technical publications based on technical drawings, engineering input, and available resources. Supports documentation efforts across all phases of the project lifecycle and ensures materials are clear, accurate, and accessible to diverse audiences.Key ResponsibilitiesPrepare, update, and maintain operations documentation, user guides, manuals, and technical publications.Write and edit technical copy for a variety of document types, applying strong grammar and documentation standards.Gather technical information from multiple sources and convert it into clear written text.Maintain an up‑to‑date internal documentation library.Use multiple documentation tools such as Microsoft Word, PowerPoint, and Visio.Collaborate with developers to create high‑quality documentation and training materials.Support all phases of the documentation lifecycle.Produce written materials for programs or projects of similar scope and complexity.Prepare reports, responses, and briefings tailored to a wide range of audiences.Coordinate document layout, formatting, and design.Research complex technical subject matter and synthesize information into accessible written materials.Develop documentation based on engineering drawings, technical data, SME consultations, and related sources.Produce DoD‑focused documentation such as acquisition materials, user manuals, and training manuals.Interpret engineering and maintenance drawings, as well as operational procedures, to integrate technical information effectively.Create documentation for Cryptologic programs or projects tied to analytic tradecraft development.Apply NSA technical manual standard DS‑89 when developing work products.QualificationsSix (6) years of experience as a Technical Writer supporting programs and contracts of similar scope, type, and complexity.Bachelor's degree in a technical discipline from an accredited college or university.Substitution: Four (4) additional years of Technical Writing experience may be substituted for a bachelor's degree.RequirementsU.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.Certification Requirements:DOD 8570 CertificationThis position requires an active Security Clearance with appropriate Polygraph.About UsFounded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies. Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. CTP staff have worked closely with both government engineers and management to gather mission requirements, develop the architecture to deliver the needed functionality and assess tools available to meet or exceed the needs of the mission.At Columbia Technology Partners (CTP), we are united in being the best that we can be as individuals, but our core belief is that we can be better together. Together we will take on each mission with an execution process that authentically represents who we are. Our success relies on our team values, the foundation we built around them, and the Partners we become along the way.That's why our pay is competitive, our missions are critical, and our benefitsrepresent what matters most to CTP: Our People.Salary Range TransparencyAt Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.How We Determine Salary RangesOur salary ranges are based on the following key factors:Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.Really Good Benefits, For Really GREAT PeopleFrom our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; lets get where you're going, together. Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.Vision + Dental: Both free to you + paid in full by CTP.Retirement: 401k - 6% company contributionPTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.Profit Sharing Bonus: End of year cash gets added to your bottom-line.Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!Salary: $90000.00 - $115000.00 per year Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Documentation Engineer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Who We AreVerkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.About The RoleAs an Instructional Designer on the Solutions Engineering (SE) Enablement team, you will drive the creative transformation, multimedia production, and instructional excellence of technical enablement content across the global SE organization. In this role, you will report directly to the Director of Solutions Engineering Enablement and serve as a vital link between technical data architecture and field engagement.By collaborating closely with the Technical Content Architect and the Technical Content Delivery Manager, you will translate complex engineering concepts and product workflows into highly engaging, modern, on-demand enablement formats. You will own the instructional design lifecycle, converting raw documentation and technical guides into scalable multimedia assets—including podcasts, micro-learning videos, and interactive training modules—to maximize field comprehension and retention.What You'll DoMultimedia Learning Production: Transform complex technical specifications and product guides into highly digestible, modern learning modalities. Design and produce high-quality on-demand assets such as professional podcasts, short-form instructional videos, and interactive e-learning modules tailored to different learning preferences. Cross-Functional Content Collaboration: Partner closely with the Technical Content Architect to consume raw engineering documentation, and align with the Technical Content Delivery Manager to ensure production formats integrate seamlessly with the HighSpot LMS taxonomy and discoverability requirements. Instructional Design Strategy: Design and implement comprehensive learning paths following robust instructional design frameworks (e.g., ADDIE, SAM). Structure content specifically for the unique lifecycle phases of a global SE, including Onboarding (New Learn), Continuous Education (Re-Learn), and Just-In-Time field assets. Engagement & Retention Analytics: Establish metrics to track the consumption, completion rates, and educational effectiveness of on-demand multimedia assets. Leverage LMS data dashboards and field feedback loops to isolate learning gaps and iterate on asset design. Micro-Learning Optimization: Deconstruct extensive, multi-page technical guides or live session recordings into modular, snackable micro-learning components, allowing busy field engineers to consume critical technical updates efficiently. Scalable Media Governance: Maintain and manage a structured asset catalog of raw media components, audio files, video templates, and interactive storyboards, ensuring all production files are updated alongside rapid product releases. What You Bring5+ years of experience in Instructional Design, Multimedia Production, or Technical Training Creation within enterprise SaaS, IoT, hardware, or networking industries. Advanced proficiency with modern e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia editing suites (e.g., Camtasia, Adobe Premiere, Audition, or similar video/audio software). Proven track record of collaborating with technical content developers, subject matter experts, and platform managers to deliver scalable education pipelines. Demonstrated capability building interactive software/hardware simulations, audio narrative scripts, video storyboards, and comprehensive evaluation rubrics. Foundational technical literacy (or strong comfort level learning) in cloud networking, IoT enterprise infrastructure, and physical security platform concepts to accurately translate subject matter. Exceptional communication and storytelling skills, with an ability to turn rigid engineering data into a compelling, episodic, or interactive narrative. US Employee BenefitsVerkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plansNationwide medical, vision and dental coverageHealth Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving optionsExpanded mental health supportPaid parental leave policy & fertility benefitsTime off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick timeProfessional development stipendWellness/fitness benefitsHealthy lunches provided dailyCommuter benefitsAdditional InformationYou must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this timeThis role requires that you be based out of Verkada HQ in San Mateo, CA and on-site 5 days a week. Occasional travel to partner locations, regional offices, and industry events is expected. Annual Pay RangeAt Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).Estimated Annual Pay Range$150,000—$210,000 USDVerkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.Your application will be handled in accordance with our Candidate Privacy Policy. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Software Development

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.