AI & LLM Technical Documentation Jobs

Role OverviewThe Instructional Designer is responsible for diagnosing learning needs and designing, developing, and deploying effective learning solutions that improve individual and organizational performance. This role works closely with subject matter experts, stakeholders, and cross-functional partners to translate complex information into clear, engaging, and measurable learning experiences. Success requires balancing instructional rigor with creativity, speed, and usability across multiple delivery formats, including digital, instructor-led, and performance-support tools. The role operates in a dynamic environment where priorities evolve, timelines are tight, and learning effectiveness must be demonstrated with data. As part of the organization’s digital learning strategy, this role leverages modern learning technologies and AI-enabled tools to improve design efficiency, learner engagement, and outcome measurement.Role Wok Setup: Work from home Nigh shift (Supporting the US Timezone) Employee Value Proposition (EVP)This role offers the opportunity to shape how people learn, perform, and grow by creating learning solutions that have visible, measurable impact on real work. The Instructional Designer will work on diverse projects, partner with experts across the organization, and continuously experiment with new tools, technologies, and instructional approaches. The role provides strong professional growth through exposure to emerging learning technologies, data-driven design, and increasingly complex learning challenges. For someone motivated by improving capability at scale, this role represents a meaningful long-term career opportunity.Major Performance Objectives (First 12 Months)Objective 1: Conduct High-Quality Needs Analyses and Define Learning StrategiesWithin the first year, lead structured needs analyses for priority initiatives by partnering with stakeholders and subject matter experts to identify performance gaps, root causes, and success metrics. Translate findings into clear learning objectives aligned to business outcomes, recommending the most effective instructional strategies and delivery methods. Ensure each learning solution is performance-focused rather than content-driven. Success is demonstrated by stakeholder alignment, clear learning charters, and solutions that directly address identified performance needs.Objective 2: Design and Develop Effective Learning Solutions Across ModalitiesDesign and develop a portfolio of learning assets, including e-learning modules via Articulate, instructor-led materials, videos, simulations, job aids, and assessments, that are instructionally sound, engaging, and usable on the job. Apply adult learning principles and accessibility standards to ensure learning is inclusive and effective. Deliver projects on time and to scope while maintaining high quality and consistency. Success is demonstrated by on-time delivery, learner adoption, and positive stakeholder feedback.Objective 3: Measure Learning Effectiveness and Drive Continuous ImprovementImplement assessment strategies to evaluate learning effectiveness, including knowledge checks, performance measures, and feedback mechanisms. Analyze learning data to determine impact and identify improvement opportunities. Use insights to refine content, delivery methods, and instructional approaches. Success is demonstrated by documented improvements in learning outcomes, performance metrics, and learner satisfaction over time.Critical SubtasksSubtask 1: Instructional Design & Content Development ExecutionIndependently design and build instructional content using established instructional design models, ensuring alignment between objectives, activities, and assessments. Adapt content complexity and format to learner needs and business context, producing materials that can be readily applied on the job.Subtask 2: Technology & Authoring Tool UtilizationUse instructional authoring and multimedia tools (e.g., Articulate Storyline) to create interactive, visually engaging learning experiences. Apply sound visual and interaction design principles to improve comprehension and retention while maintaining development efficiency.Subtask 3: Learning Management System (LMS) AdministrationManage learning content within the LMS, ensuring materials are properly organized, accessible, trackable, and version-controlled. Configure courses, assessments, and reporting to support measurement of learner participation and outcomes.Subtask 4: Cross-Functional Collaboration & Project CoordinationWork effectively with SMEs, technical teams, designers, and other developers to ensure content accuracy, consistency, and timely delivery. Proactively communicate progress, risks, and trade-offs, adjusting plans as priorities or requirements change.Subtask 5: Evaluation, Feedback, and IterationCollect and synthesize qualitative and quantitative feedback from learners and stakeholders. Use this information to iterate on content and improve instructional effectiveness, usability, and alignment to performance goals.Subtask 6: Continuous Learning & Best-Practice AdoptionResearch emerging instructional design methods, adult learning research, and learning technologies. Pilot and incorporate relevant best practices to keep learning solutions current, innovative, and aligned with industry standards.Subtask 7: Integrate AI and Automation to Improve Learning Design and DeliveryProactively identify opportunities to use AI and automation to enhance instructional design efficiency, personalization, content creation, and evaluation. Experiment with AI-supported tools for analysis, design, content generation, and data interpretation, and incorporate successful approaches into standard workflows.Originally posted on Himalayas

DescriptionSargent & Lundy is forming a new team within the Training & Development group. This team will complement our existing Instructional Design and Training Implementation teams, providing dedicated support to internal and external instructor-led training initiatives for our Nuclear Power Group. In this position, you’ll act as a client-facing learning consultant who partners closely with subject-matter specialists to uncover needs, define performance and learning objectives, design solutions that solve business problems, oversee development, and coordinate implementation. You’ll apply your expertise in how people learn to create strategic, programmatic solutions that enable your audiences to continuously develop their skills and perform confidently on the job. Solutions will primarily involve instructor-led training, but may also blend interactive labs, on-demand resources, coaching guides, and other modalities. Your work will target two primary learner audiences: 1) S&L personnel within NPG engineering and design disciplines and 2) S&L’s external clients within the nuclear industry.   Typical Activities Include:  Learning Needs AnalysisLeading intake/scoping calls, workshops, focus groups, and other analysis activities to uncover and define training problems, audience profiles, performance objectives, learning objectives, and other key insights that will shape solution design. Using analysis frameworks (like tasks/skills analysis, critical mistakes analysis, journey maps, etc.) to structure analysis activities and document insights. Summarizing and clearly articulating key insights in client-facing reports and presentations. Performing activities that help you develop a deep understanding of NPG and your learner audiences. Program Design Designing strategic and achievable learning solution proposals (e.g., high-level designs, curriculum maps, course outlines) that define how to address the problems and objectives identified during analysis (i.e., define modalities, duration/scope, sequencing, instructional strategies and archetypes, etc.). Mapping connections, scaffolding, and key themes across programs/courses. Designing solutions that fit seamlessly within the larger training framework. Designing meaningful activities and practical exercises that align with learning objectives, promote engagement/retention, and simulate realistic tasks.   Leveraging available technology and equipment (e.g., MS Teams meeting features, lab equipment) in course designs to enhance interactivity where appropriate.    Designing evaluation plans and measures to assess training effectiveness.  Developing and presenting client-facing presentations that clearly communicate the core elements of the solution proposal. Partnering with Training team leadership to define activity archetypes and create playbooks that enable consistent ILT design/development at scale. Program Coordination Overseeing successful and sustainable program implementation. Aligning and coordinating cross-team parties, such as implementation admins, facilitators, and other stakeholders. Identifying and mitigating risks and error traps in execution. Collaboration, Consulting, and Continuous ImprovementLeading workshops with internal and external stakeholders to collaboratively work through analysis and design. Guiding project team members to align solutions with instructional best practices. Providing clear handoffs to Training team members who may own specific detailed design, development, and implementation activities. Collaborating with them to ensure alignment with the solution vision. Gathering and implementing feedback from Training & Development group peers, NPG stakeholders and subject-matter specialists, external clients, and learner audiences (via deliverable reviews, interviews, focus groups, surveys, etc.).   Synthesizing and analyzing data to identify trends and form insights/recommendations for continuous improvement and revisions.  Coordinating with subject-matter specialists and stakeholders to validate solution appropriateness, alignment with business needs, and technical accuracy. Project Ownership and Management:  Serving as a primary point of contact for internal and external project stakeholders.   Applying project management skills to lead your assigned projects to through the entire project cycle.  Creating and managing schedules.   Adapting team processes to establish project-specific review and approval workflows.  Providing status updates to various stakeholders.   Managing scope.   Maintaining accurate version control.   This position requires occasional travel to Chicago, regional offices, and client locations to support project needs.   QualificationsWe do not sponsor employees for work authorization in the U.S. for this position.Essential Skills and Experience  8 or more years of experience as a Curriculum Designer, Training Specialist, Instructional Designer, Performance Consultant, Training Program Manager, or similar position   Bachelor’s degree in English, Communications, Learning Sciences, Instructional Design, Adult Education, Engineering, or related field  Strong written and verbal communication skills Strong attention to detail  Strong organizational, time management, and project management skills  Strong relationship-building skills  Ability to work with templates and adhere to style guidelines  Proficiency in ADDIE, SAT, or performance-based models of training development  Ability to independently take vague/undefined performance problems, define a systematic approach to uncovering needs, and develop a solution vision Experience working with highly technical, complex, regulated content  Experience designing large, multi-modality training solutions Proficiency in Microsoft PowerPoint and Word  Valued But Not Required Skills and Experience  Experience in the nuclear energy industry or another regulated, engineering, or safety-critical environment  Experience with course-level design and development As a part of the application process, candidates may be asked to submit work samples of needs analysis deliverables, solution designs, and evaluation results. Samples may be sanitized or redacted to protect confidential information. Award-Winning BenefitsAt Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.Health & WellnessFinancial BenefitsWork-Life Balance Health Plans: Medical, Dental, Vision Life & Accident Insurance Disability Coverage Employee Assistance Program (EAP) Back-Up Daycare FSA & HSA 401(k) Pre-Tax Commuter Account Merit Scholarship Program Employee Discount Program Corporate Charitable Giving Program Tuition Assistance First Professional Licensure Bonus Employee Referral Bonus Paid Annual Personal/Sick Time (PST) Paid Vacation Paid Holidays Paid Parental Leave Paid Bereavement Leave Flexible Work Arrangements Compensation Range$87,378 - $133,494Transparency StatementSargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.Equal OpportunitySargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.Originally posted on Himalayas

Job Title: Instructional Designer (Part-Time)Unit: National & GlobalDepartment:Future Learning LabCampus Location: Online/RemoteSummary of Position:The Instructional Designer for AI-Enhanced Course Improvement works within the Future Learning Lab to strengthen existing courses serving thousands of IWU students. This is a part-time, remote, non-teaching contract role. The central responsibility is discernment: evaluating Future Learning Lab course analysis and recommendations against the course, the discipline, and the students it serves, then accepting, adapting, or rejecting each recommendation and implementing the resulting design. Duties and Responsibilities Reviews Future Learning Lab course analysis and exercises professional judgment on which recommendations to accept, adapt, or reject Leads the redesign of assignments and assessments vulnerable to AI substitution Builds AI literacy scaffolding into course activities and instructions Updates course content for currency and strengthens the overall learning experience Reviews and redesigns faith integration as a structural element of course design Attends course kickoff meetings when scheduled, or routes revised activities to faculty and the academic lead for asynchronous review Builds and revises approved course content in the IWU learning management system and supporting tools Applies adult learning theory, Quality Matters (QM) standards, and WCAG 2.1 AA accessibility requirements throughout the design process - (Essential) Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.EducationEducation/Professional Credentials/License:Bachelor's degree and Certificate in Instructional Design and/or work required; Masters in instructional design, education, or a related field preferredExperience Work Experience: Experience in instructional design or course development, preferably in higher education with an emphasis on responsible AI usage Skills: Working knowledge of adult learning theory, Quality Matters (QM) standards, and WCAG 2.1 AA accessibility requirements; familiarity with AI tools and their appropriate use in course development; strong writing, judgment, and collaboration skills; proficiency with LMS platforms and instructional design tools Required Skills Demonstrated knowledge of online educational delivery tools. Demonstrated teaching abilities. Demonstrated higher education experience. Demonstrated proficiency in using Microsoft products. Demonstrated knowledge of adult learners Demonstrated a commitment to building and cultivating diversity through leadership, teaching and/or service. IWU Kingdom Diversity StatementIWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.LIMITATIONS AND DISCLAIMERAs a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.Originally posted on Himalayas

POSITION SUMMARY: The Instructional Designer collaborates with stakeholders and subject matter experts to analyze business needs and recommend learning strategies. Employing a variety of instructional methods, the incumbent and deploys performance-based e-learning, video, instructor-led, and a variety of blended-learning solutions. The Instructional Designer also aligns with business stakeholders to evaluate the impact of the learning strategy on organizational goals.PRINCIPAL RESPONSIBILITIES: Follows accepted Instructional Design (ID) processes to design and develop learning solutions based on effective adult learning principles. Delivers agreed upon learning solutions according to established project timelines and provides timely updates to inform project-related decisions. Engages with stakeholders to effectively understand learning requirements, gather content, seek clarity, raise risks, provide status updates and participates in review sessions. Creates consistent, high-quality materials that are always on brand and follow accessbility best practices. Evaluates the effectiveness of training programs and recommends modifications as needed based on business goals and objectives. Follow technical specifications to deliver and implement materials to meet learner needs and hosting location requirements. Updates and revises existing content with an eye for continuous improvement. Conduct train-the-trainer sessions to support the facilitation process. Performs other job-related duties as assigned or apparent. QUALIFICATIONS: Ability to write clearly for intended audience and purpose. Create a variety of learning deliverables using industry standard tools such as Microsoft Office, Adobe Creative Cloud, and Articulate 360. Ability to write, design, and structure content for documents, video, eLearning, and instructor-led content. Ability to ideate and offer learning design suggestions. MINIMUM REQUIREMENTS:Minimum of 2 years of corporate training experience in instructional design and development or educational equivalency.Required Skills/Experience: Proven experience with eLearning design for ILT's and VLT's Articulate 360 proficiency Adobe Creative Cloud proficiency Comp: $68,200-$93,700 DOELocation: US-RemoteRewarding Compensation and BenefitsEligible employees can elect to participate in:• Comprehensive medical benefits coverage, dental plans and vision coverage.• Health care and dependent care spending accounts. • Short- and long-term disability.• Life insurance and accidental death & dismemberment insurance.• Employee and Family Assistance Program (EAP).• Employee discount programs.• Retirement plan with a generous company match.• Employee Stock Purchase Plan (ESPP).• Paid Time Off (PTO)• Benefits • Washington PTO:The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers’ expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGYRepublic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.Recycling and WasteWe continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.Environmental SolutionsOur comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. Sustainability InnovationRepublic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).RECENT RECOGNITION Barron’s 100 Most Sustainable Companies CDP Discloser Dow Jones Best-In-Class Indices Ethisphere’s World’s Most Ethical Companies Fortune World’s Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global Job Posting End Date08-23-2026The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible.Originally posted on Himalayas

Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NonePublic Trust/Other Required:NoneJob Family:Program Instruction SupportJob Qualifications:Skills:Courseware, Microsoft Office 365, Verbal Communications, Written CommunicationCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:INSTRUCTIONAL DEVELOPER SENIORMake meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as an Instructional Developer Senior for a career where your growth is just as important as the mission you support.MEANINGFUL WORK AND PERSONAL IMPACTAs an Instructional Developer Senior, the work you’ll do at GDIT will be impactful to the mission of the Center for Seabees and Facilities Engineering. Responsibilities may also include individual production work, such as test development or course updates, and developing workflows using Microsoft Office 365 applications.● Designs and develops instructional approaches and interactive courseware to meeting training requirements● Conducts analysis of training requirements and media requirements.● Develops appropriate training objectives and test methods and designs instructionally valid training materials.● Ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans. Designs and develops computer-based training, web-based training, and other technology-based learning solutions. Develops flow diagrams and storyboards. Designs instructionally sound lessons in a variety of delivery media. Collaborates with subject matter experts to ensure technical accuracy of instructional content. Utilizes CPM/LOM, or other NETC authoring tool as directed. WHAT YOU’LL NEED TO SUCCEED Education: Bachelor of Arts/Bachelor of Science in education or related field● Experience: 8+ years of related experience● Technical skills: MS Office 365● Excellent written and verbal communication, Experience designing and developing Navy training/curriculum● Location: Remote● US citizenship required - Must be a US citizen and be able to pass a qualifying background investigation to meet eligibility requirements for an IT Level II Common Access Card (CACGDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do.● Growth: AI-powered career tool that identifies career steps and learning opportunities● Support: An internal mobility team focused on helping you achieve your career goals● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off● Flexibility: Full-flex work week to own your priorities at work and at home● Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. The likely salary range for this position is $73,965 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:RemoteWork Location:Any Location / RemoteAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransOriginally posted on Himalayas

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members.Instructional Designer II (Remote)The Instructional Designer II is responsible for creating, updating and delivering training material for both online and classroom learning. Additional responsibilities include conceptualizing, planning, designing, and producing a wide range of specialized multimedia and web programs for our Training and Development department.Essential FunctionsProgramming With the assistance of the training team, plan and develop multimedia learning courses for Niagara’s learning management system. Using the department’s development calendar, work to meet project deadlines. Report project progress in a way consistent with department project management protocol. Troubleshoot problems with multimedia content (instructions) being developed by less technical members of the Training and Development team. Media Development Assist with the development of the video and audio components necessary for creation of learning assets. This may include the use of image, audio, or video editing software to refine raw media to meet the standards necessary for use in instructional media. Administer and maintain various media repositories where media is stored for the department’s internal use. Identify opportunities for multimedia technologies to enhance web and classroom based instruction. Instructional Design/LMS/Training and Development Assist in the curriculum design for compelling training programs, learning activities including instructor led, online, and alternative. This person will be assist in the responsibilities of the team for developing and writing content, both traditional and e-learning training and materials. Maintain an understanding of Niagara’s LMS system. This includes knowing the basic features, limitations, and functional requirements of the system and its courses. Serve as the multimedia technology trainer for staff on techniques and best practices for various media and graphics software. Designs learning solutions targeted at manufacturing employees. Collaborate with subject matter experts to ensure accurate content. Evaluates the results of training programs and modified future programs to better meet the needs of the business. Well versed in various forms of multimedia to best determine the appropriate format for the target audience. Develop and deliver training materials on company process and products and technologies to ensure that team members develop, maintain and increase their own technical and or process knowledge. Meets commitments, works independently, handles change, and stays focused under pressure. Listens to others and values opinions that are different from their own, assists team members to meet goals. Stay abreast on new and innovative learning methodology and theories. Writing/Editing/Document Control Ensure the accuracy of generated documents, and that they are formatted in accordance with company/department formatting standards. Travel to other Niagara facilities to collaborate with curriculum designers, trainers, internal customers and Subject Matter Experts to develop documentation and support related activities. Travel as needed to Niagara Vendors or Customers to support related activities. Some web content responsibilities, portal management through SharePoint. Newsletters, articles, and other periodic writing duties as assigned. Supervisory Responsibilities Supervision of Company Systems, Equipment and Business Protocols. Supervise select team of Super User level contributors in Niagara Business Processes. Provide leadership to adjacent work teams, such as Technical Training, in the event their Manager is unavailable. Able to work with and influence individuals throughout the organization without direct authority. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 2 Years – Experience in Field or similar manufacturing environment 2 Years – Experience in Position 2 Years – Experience managing people/projects *experience may include a combination of work experience and education Preferred Qualifications: 4 Years – Experience in Field or similar manufacturing environment 4 Years – Experience working in Position 4 Years – Experience managing people/projects *experience may include a combination of work experience and educationCompetenciesProficiency in, but not limited to: Adult learning methods and pedagogy Articulate 360 Suite, Vyond, Camtasia Microsoft Office Suite, specifically PowerPoint including Microsoft SharePoint. Adobe Creative Suite (CS6), specifically In Design, Flash Professional, Captivate, Photoshop, Illustrator, Premier, After Effects, and Acrobat. Comparable word processor, page layout, publishing, and illustration software acceptable as a substitute. Knowledge of the creation and maintenance of wikis. Multimedia skills: Proficient in manipulating and synchronizing audio files for use in e-learning and experience with and willingness to do voice over work. Ability to identify and interpret multimedia design needs and to develop creative and responsive design concepts. General instructional design concepts, with an understanding of how a LMS functions and its role in deploying e-learning courses. Able to clearly communicate how to perform complex technical tasks. Strong analytical and problem solving skills. Self-Motivated with a proven record of taking the initiative. Able to work with moderate supervision. Detail oriented with excellent oral and written communication skills. Able to execute tasks in a very dynamic and ever-changing environment. Exercise sound judgment and ability to work effectively with a diverse workforce. Should be able to think creatively and brainstorm new ideas with team members. This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one’s self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Education Minimum Required: Bachelor's Degree in Education, Instructional Design and other related fields or equivalent experience Preferred: Master's Degree in Instructional Design and other related fields Typical Compensation RangePay Rate Type: Salary$71,314.38 - $103,405.86 / YearlyBenefitsOur Total Rewards package is thoughtfully designed to support both you and your family:Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.Originally posted on Himalayas

Compensation: $60K–$75K base + performance bonus (fast growth path)About UsAlleyoop is redefining what “getting ready” means. We make multifunctional makeup — products that pull double and triple duty — so a routine that used to take 30-60 minutes can shrink to under 10. We built the brand for women who refuse to choose between looking put-together and getting their morning back.The OpportunityAlleyoop is building a content-led beauty brand powered by TikTok, TikTok Shop, and creators. We're looking for someone who comes from the TikTok, creator, or TikTok Shop world and understands how content actually performs.You are not being hired as a creator. You are being hired to analyze, break down, and scale winning content — going through large amounts of creator content, breaking down what's working and why, spotting winning patterns early, and turning those insights into clear direction for creators and the brand.You'll work directly with a fast-moving team and have a major role in shaping how Alleyoop approaches content and TikTok Shop growth.What You'll OwnContent Analysis Review high volumes of TikTok content daily, especially TikTok Shop and beauty content Break down hooks, structure, retention, messaging, product positioning, and formats Identify why certain videos generate views and sales while others don't Find winning concepts early and move quickly to scale them A winning concept is defined as 200K+ organic views or $1K+ TikTok Shop GMV Pattern Recognition Spot trends across creators, affiliates, competitors, and the broader beauty category Identify repeatable formats that consistently drive views and sales Recognize emerging patterns before they become saturated Separate one-off viral videos from concepts that can actually be scaled Performance TrackingOwn the numbers across the creator content system. Track weekly and monthly: Number of winning concepts identified Total views across creators Total TikTok Shop GMV Total videos posted, broken down by creator For the top 5 to 10 creators, track GMV per video, CVR, and total views Manage long-tail creators at the system level and flag creators or concepts that are beginning to scale Concept Distribution & ScalingFinding a winner is only the beginning. Once a concept works, you're responsible for pushing it through the system. Track and drive: Number of creators posting each winning concept Total remakes of each winner within days of identification Number of new hooks and angles tested against each concept Performance of each iteration The goal is not just to find winners. It's to extract as much scale as possible from every winner.System Building Turn winning insights into simple, repeatable content playbooks Standardize how creators approach hooks, formats, angles, and product storytelling Build a system where learnings from one creator improve the output of every creator Continuously improve how Alleyoop identifies, distributes, and scales content Creator Direction Give creators clear direction based on actual performance data Help determine which concepts creators should remake, iterate on, or stop Support content strategy around product launches and major pushes Make sure creators know exactly what is working and what to create next Alleyoop Brand Content Translate winning creator concepts into ideas for Alleyoop's own channels Generate new hooks, angles, and formats based on proven performance Track remakes of winning concepts on the brand account Track angles tested against each concept Help turn the brand account into another scalable content engine RequirementsYou Are You've spent serious time inside the TikTok and creator ecosystem You understand viral content beyond surface-level trends You've created content, managed creators, worked in TikTok Shop, or analyzed high volumes of performance content You can watch 100 videos and quickly identify what the top five have in common You enjoy figuring out why something worked, then testing whether it can work again You prefer high-growth, fast-moving environments over traditional corporate structures Extremely motivated and proactive — you don't wait around for instructions Highly analytical with strong attention to detail, and a clear thinker and communicator Comfortable moving quickly and making decisions from imperfect data Qualifications Experience in TikTok, TikTok Shop, beauty, creator marketing, or performance content Deep understanding of what makes TikTok content perform Strong instinct for hooks, formats, trends, and consumer behavior Naturally good at recognizing patterns across large volumes of content What Success Looks Like You consistently identify winning concepts before they peak Winning concepts are remade across multiple creators and angles within days Creator GMV and views trend upward week over week The team knows exactly which concepts, hooks, and formats are working Creators receive clear, data-backed direction Alleyoop's brand account continuously tests and scales proven concepts A repeatable content system exists that gets smarter and stronger every week BenefitsWhy You Should Join Us We value culture as much as results — we want a leader who inspires the team, not just directs it. We're a high-energy, creative team that pushes each other to be the best version of ourselves every day. Like our products, we're ambitious, overachieving, and always juggling more than one thing at once. Competitive compensation with a fast growth path and the opportunity to significantly influence the future of the brand Direct access to the founder and real ownership over the content strategy — your fingerprints will be on everything customers see Flexible PTO policy Generous medical benefits Alleyoop is dedicated to promoting diversity, multiculturalism, and inclusion and is proud to be an equal opportunity employer. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and any other protected status as required by applicable law. We strive to be a place where a diverse mix of talented people want to come, stay and do their best work!Originally posted on Himalayas

We are seeking a creative, data-informed LinkedIn Content Strategist to elevate our presence on LinkedIn. This position goes beyond drafting standard posts—you will shape our voice, turn complex business insights into scroll-stopping stories, and drive meaningful engagement across key audiences. The ideal candidate deeply understands the LinkedIn ecosystem and knows how to build authority within the remote work, talent, and business space.Key Responsibilities Strategy & Planning: Develop and execute a data-driven LinkedIn content strategy; maintain a consistent content calendar aligned with core brand goals. Content Creation: Craft high-performing posts—including thought leadership, educational carousels, storytelling, and industry insights—featuring strong hooks and clear calls to action. Account Management: Oversee content pipelines for Company LinkedIn accounts, Executive Personal Profiles, or both, tailoring tone to fit each brand voice. Sourcing & Repurposing: Collaborate with internal experts to translate raw insights, interviews, and company milestones into platform-native content. Analytics & Iteration: Monitor performance metrics (impressions, engagement rate, follower growth) and run format tests to continuously optimize reach. Trend Awareness: Stay ahead of LinkedIn algorithm changes, emerging content formats, and industry conversations. Nice to Have Prior experience in recruitment, HR, remote work, SaaS, or professional services. Basic visual design or short-form video editing skills (e.g., Canva, CapCut). Familiarity with leveraging AI toolkits (e.g., ChatGPT) to streamline research and drafting workflows. Demonstrated track record of organic profile or page growth. What Success Looks Like Consistent production of high-quality LinkedIn content. Increased organic reach, engagement, and follower growth. Stronger brand visibility and thought leadership on LinkedIn. A steady pipeline of relevant content ideas and topics. Content that generates meaningful conversations, leads, and business opportunities. Continuous improvement based on content performance and audience insights. Requirements 2+ years of dedicated content creation, content marketing, or social media management experience. Proven LinkedIn Expertise: Proven experience directly managing Company LinkedIn accounts, Executive LinkedIn profiles, or both. Strong grasp of B2B audience behavior, professional storytelling, and attention-grabbing copywriting. Proficiency in analyzing content performance metrics to refine publishing strategies. Highly proactive, detail-oriented, and able to consistently hit publishing deadlines. Fluent in English with exceptional written communication skills. Benefits Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best. Originally posted on Himalayas

This is a contract position open exclusively to candidates who are located in and legally authorized to provide services in Canada. Applications from candidates located outside of Canada will not be considered.About Our CompanyKanopi Studios is a Design, Development & Support Agency with a fully distributed team of experts in Drupal & WordPress.Our clients are mission-driven - and so are we. We design, build, and support websites that help their missions thrive.We believe the people behind the work matter just as much as the work itself. That’s why we’re deeply committed to supporting our team’s growth, well-being, and success. When our people thrive, our clients do too - and together, we build a web that works better for everyone.As Kanopi continues to grow, we're looking to engage a Contract Senior Website Content Strategist & Copywriter on a contract basis.About The JobKanopi Studios is seeking a Contract Senior Website Content Strategist & Copywriter who can turn research and data into clear, effective website content experiences.The ideal candidate is equally comfortable developing content strategy and writing the final copy. They can take a project from discovery and research through strategy, content development and implementation. They should be able to clearly communicate and demonstrate the rationale behind their recommendations to internal and client teams.Core AccountabilitiesChampion User-Centered Content Strategy Be a vocal advocate for user-first content practices within our internal and client teams. Ensure content decisions are rooted in user research, accessibility best practices, and business goals. Guide clients in understanding how content impacts navigation, usability, and conversions. Craft Strategic, Accessible Copy Write engaging copy that: Aligns to the overall content strategy and project goals. Meets established accessibility standards Is SEO and AEO ready Lead Content Discovery and Strategy Plan, create, and present a range of deliverables including (but not limited to): Content Audits & Map/Gap Analyses User Journeys, Personas & User Flows Keyword, SEO & AEO Research and Recommendations Content Maps Copy Guidelines, Voice/Tone Frameworks & UX Copywriting Content governance documentation Contribute to Kanopi's Brand and Sales Presence Support the internal teams by contributing to thought leadership and promotional initiatives such as: Being an active participant and voice for creative services in client pitch meetings Webinars, case studies, and speaking engagements Writing blog posts or participating in video content Representing Kanopi at conferences or industry events About the Compensation and Work RequirementsThis is an independent contractor engagement. Work is project-based, hours will vary, and no minimum hours are guaranteed. Contractors invoice at their contracted hourly rate. The expected hourly rate range for this role is $50 - $70 CAD, depending on experience and skills. Please note the top of this range is firm and non-negotiable.This is a 100% remote role. Applicants must be legally authorized to work in Canada, reside in British Columbia, Alberta, Yukon, or the Northwest Territories, and be available for regular collaboration during Pacific Time business hours. We are not able to provide visa sponsorship for this position.Applications will be accepted on an ongoing basis until the position is filled.Now, let’s talk about you!RequirementsWe are looking for candidates who have:Must-Have Experience 5+ years of combined content strategy and copywriting experience at a senior level, ideally within an agency or client services environment. Demonstrated ability to build effective content strategies based on qualitative research, and quantitative data. Demonstrated experience creating engaging copy that meets SEO/AEO needs and conforms to established accessibility standards. Experience working with remote and/or distributed teams. Experience planning and structuring content for large or complex websites. A portfolio demonstrating strategic thinking, specifically in website content strategy (including content modelling, UX writing, and information architecture (IA) for digital experiences) and strong copywriting samples tied to specific project goals. Tool Proficiency User research & testing tools (e.g., Userbrain, Optimal Workshop) Heatmap & behavior analytics (e.g., Mouseflow) Analytics tools (e.g., Google Analytics 4, Google Search Console) SEO & auditing platforms (e.g., SEMRush, Screaming Frog) Google Workspace and other documentation tools Skills & Qualities Excellent writing and editing skills with impeccable grammar and attention to detail. Ability to translate complex information into clear, accessible, and engaging content. A strategic mindset with an eye for balancing business objectives with user needs. Strong communication and facilitation skills, especially in client-facing contexts. Solid understanding of accessibility standards and inclusive content practices (e.g., WCAG). Comfortable juggling multiple projects and adapting quickly to shifting priorities. What This Role Is NotThis role goes beyond copywriting and requires experience in content strategy. It is not focused on social media, marketing funnels, or ad campaigns. Instead, it centres on planning, structuring and maintaining website content to create clear, useful, accessible and consistent user experiences. The ideal candidate can solve complex content problems, shape content systems and work closely with design and implementation teams.Studies show that some candidates, particularly women and people from underrepresented communities, only apply for a job when they meet every listed qualification. If you're excited about this role but your experience doesn't line up perfectly with every point above, we'd still love to hear from you.Kanopi is committed to an inclusive team.At Kanopi, we know that a diverse team makes us stronger, more creative, and more effective, and we enthusiastically welcome applicants of all backgrounds.Kanopi Studios is committed to equal opportunity. All qualified applicants will receive consideration for engagement without regard to race, colour, national or ethnic origin, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, disability, or any other characteristic protected by applicable federal, provincial, or territorial law.Now, What?If you think this post was written just for you, here’s what to do next: Use the ‘Apply for this Job’ button located toward the bottom of the page. Fill out all required fields on the Application page. Upload your resume. Upload your optional cover letter. Note: Some folks feel that cover letters are no longer important to hiring teams. Please be assured that Kanopi looks forward to reading yours! We’d love to hear what makes you a great fit for this role! Remember to include a link to your portfolio or work samples when prompted. If work is under NDA, redacted or anonymized materials are welcome. What to expect after you apply:We want to make sure we’re a great fit - for you and for us! Here’s what our process looks like: Application review: We’ll take time to carefully review your application. Initial questions: If we’d like to learn more, we’ll send a short set of questions to get to know you better. Interviews: You’ll meet with several team members to chat about the role and your experience. Ongoing communication: We aim to follow up with every applicant. If you haven’t heard from us, feel free to reach out - we’re happy to connect. We’ll explain each step more fully as you move through the process. We're excited to get to know you!Please note: we try to make an effort to contact every applicant to let you know the status of your application, but we are human, so if you don’t hear from us, drop us a line!Kanopi Studios is committed to fostering an inclusive and accessible recruitment process. If you require accommodations at any stage of the application process, please let us know, and we will work with you to meet your needs.How we use AI in our hiring process.In the interest of fostering a fair and unbiased recruitment process, we use artificial intelligence (AI) technology to assist our hiring team in reviewing job applications. Specifically, AI tools may be used to anonymize applications to mitigate potential bias and to assist in the initial assessment of qualifications against the criteria listed in this posting.AI is never the sole basis for a decision. All selection decisions are made with human review and oversight, and no applicant is rejected solely by an AI-based tool. We regularly review our processes and the tools we use to monitor for accuracy and potential bias, and to ensure alignment with the fair treatment of applicants and with applicable federal, provincial, and territorial law.Hiring Transparency Notice This is a contractor opportunity at Kanopi Studios. Engagements are project-based, hours will vary, and no minimum hours are guaranteed. This posting reflects a current contracting need. The expected compensation range for this role is listed in the job posting and may vary based on experience and skills. Artificial intelligence (AI) may be used to assist in reviewing applications as part of the hiring process. All selection decisions include human review and oversight. Kanopi Studios evaluates candidates based on their skills, experience, and qualifications and does not require in-country work experience as a condition of engagement. This posting describes the general nature of the contract work anticipated. Specific engagements and deliverables will be defined in the contractor agreement, and may be modified in accordance with applicable federal, provincial, and territorial laws.No agencies or recruiters, please.Originally posted on Himalayas

This is a contract position open exclusively to candidates who are located in and legally authorized to provide services in Canada. Applications from candidates located outside of Canada will not be considered.About Our CompanyKanopi Studios is a Design, Development & Support Agency with a fully distributed team of experts in Drupal & WordPress.Our clients are mission-driven - and so are we. We design, build, and support websites that help their missions thrive.We believe the people behind the work matter just as much as the work itself. That’s why we’re deeply committed to supporting our team’s growth, well-being, and success. When our people thrive, our clients do too - and together, we build a web that works better for everyone.As Kanopi continues to grow, we're looking to engage a Contract Senior Website Content Strategist & Copywriter on a contract basis.About The JobKanopi Studios is seeking a Contract Senior Website Content Strategist & Copywriter who can turn research and data into clear, effective website content experiences.The ideal candidate is equally comfortable developing content strategy and writing the final copy. They can take a project from discovery and research through strategy, content development and implementation. They should be able to clearly communicate and demonstrate the rationale behind their recommendations to internal and client teams.Core AccountabilitiesChampion User-Centered Content Strategy Be a vocal advocate for user-first content practices within our internal and client teams. Ensure content decisions are rooted in user research, accessibility best practices, and business goals. Guide clients in understanding how content impacts navigation, usability, and conversions. Craft Strategic, Accessible Copy Write engaging copy that: Aligns to the overall content strategy and project goals. Meets established accessibility standards Is SEO and AEO ready Lead Content Discovery and Strategy Plan, create, and present a range of deliverables including (but not limited to): Content Audits & Map/Gap Analyses User Journeys, Personas & User Flows Keyword, SEO & AEO Research and Recommendations Content Maps Copy Guidelines, Voice/Tone Frameworks & UX Copywriting Content governance documentation Contribute to Kanopi's Brand and Sales Presence Support the internal teams by contributing to thought leadership and promotional initiatives such as: Being an active participant and voice for creative services in client pitch meetings Webinars, case studies, and speaking engagements Writing blog posts or participating in video content Representing Kanopi at conferences or industry events About the Compensation and Work RequirementsThis is an independent contractor engagement. Work is project-based, hours will vary, and no minimum hours are guaranteed. Contractors invoice at their contracted hourly rate. The expected hourly rate range for this role is $50 - $70 CAD, depending on experience and skills. Please note the top of this range is firm and non-negotiable.This is a 100% remote role. Applicants must be legally authorized to work in Canada, reside in British Columbia, Alberta, Yukon, or the Northwest Territories, and be available for regular collaboration during Pacific Time business hours. We are not able to provide visa sponsorship for this position.Applications will be accepted on an ongoing basis until the position is filled.Now, let’s talk about you!RequirementsWe are looking for candidates who have:Must-Have Experience 5+ years of combined content strategy and copywriting experience at a senior level, ideally within an agency or client services environment. Demonstrated ability to build effective content strategies based on qualitative research, and quantitative data. Demonstrated experience creating engaging copy that meets SEO/AEO needs and conforms to established accessibility standards. Experience working with remote and/or distributed teams. Experience planning and structuring content for large or complex websites. A portfolio demonstrating strategic thinking, specifically in website content strategy (including content modelling, UX writing, and information architecture (IA) for digital experiences) and strong copywriting samples tied to specific project goals. Tool Proficiency User research & testing tools (e.g., Userbrain, Optimal Workshop) Heatmap & behavior analytics (e.g., Mouseflow) Analytics tools (e.g., Google Analytics 4, Google Search Console) SEO & auditing platforms (e.g., SEMRush, Screaming Frog) Google Workspace and other documentation tools Skills & Qualities Excellent writing and editing skills with impeccable grammar and attention to detail. Ability to translate complex information into clear, accessible, and engaging content. A strategic mindset with an eye for balancing business objectives with user needs. Strong communication and facilitation skills, especially in client-facing contexts. Solid understanding of accessibility standards and inclusive content practices (e.g., WCAG). Comfortable juggling multiple projects and adapting quickly to shifting priorities. What This Role Is NotThis role goes beyond copywriting and requires experience in content strategy. It is not focused on social media, marketing funnels, or ad campaigns. Instead, it centres on planning, structuring and maintaining website content to create clear, useful, accessible and consistent user experiences. The ideal candidate can solve complex content problems, shape content systems and work closely with design and implementation teams.Studies show that some candidates, particularly women and people from underrepresented communities, only apply for a job when they meet every listed qualification. If you're excited about this role but your experience doesn't line up perfectly with every point above, we'd still love to hear from you.Kanopi is committed to an inclusive team.At Kanopi, we know that a diverse team makes us stronger, more creative, and more effective, and we enthusiastically welcome applicants of all backgrounds.Kanopi Studios is committed to equal opportunity. All qualified applicants will receive consideration for engagement without regard to race, colour, national or ethnic origin, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, disability, or any other characteristic protected by applicable federal, provincial, or territorial law.Now, What?If you think this post was written just for you, here’s what to do next: Use the ‘Apply for this Job’ button located toward the bottom of the page. Fill out all required fields on the Application page. Upload your resume. Upload your optional cover letter. Note: Some folks feel that cover letters are no longer important to hiring teams. Please be assured that Kanopi looks forward to reading yours! We’d love to hear what makes you a great fit for this role! Remember to include a link to your portfolio or work samples when prompted. If work is under NDA, redacted or anonymized materials are welcome. What to expect after you apply:We want to make sure we’re a great fit - for you and for us! Here’s what our process looks like: Application review: We’ll take time to carefully review your application. Initial questions: If we’d like to learn more, we’ll send a short set of questions to get to know you better. Interviews: You’ll meet with several team members to chat about the role and your experience. Ongoing communication: We aim to follow up with every applicant. If you haven’t heard from us, feel free to reach out - we’re happy to connect. We’ll explain each step more fully as you move through the process. We're excited to get to know you!Please note: we try to make an effort to contact every applicant to let you know the status of your application, but we are human, so if you don’t hear from us, drop us a line!Kanopi Studios is committed to fostering an inclusive and accessible recruitment process. If you require accommodations at any stage of the application process, please let us know, and we will work with you to meet your needs.How we use AI in our hiring process.In the interest of fostering a fair and unbiased recruitment process, we use artificial intelligence (AI) technology to assist our hiring team in reviewing job applications. Specifically, AI tools may be used to anonymize applications to mitigate potential bias and to assist in the initial assessment of qualifications against the criteria listed in this posting.AI is never the sole basis for a decision. All selection decisions are made with human review and oversight, and no applicant is rejected solely by an AI-based tool. We regularly review our processes and the tools we use to monitor for accuracy and potential bias, and to ensure alignment with the fair treatment of applicants and with applicable federal, provincial, and territorial law.Hiring Transparency Notice This is a contractor opportunity at Kanopi Studios. Engagements are project-based, hours will vary, and no minimum hours are guaranteed. This posting reflects a current contracting need. The expected compensation range for this role is listed in the job posting and may vary based on experience and skills. Artificial intelligence (AI) may be used to assist in reviewing applications as part of the hiring process. All selection decisions include human review and oversight. Kanopi Studios evaluates candidates based on their skills, experience, and qualifications and does not require in-country work experience as a condition of engagement. This posting describes the general nature of the contract work anticipated. Specific engagements and deliverables will be defined in the contractor agreement, and may be modified in accordance with applicable federal, provincial, and territorial laws.No agencies or recruiters, please.Originally posted on Himalayas

Our MissionOur mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.OverviewSr. Content Designer / UX Writer – Marketplace ExperienceWe're looking for a Senior Content Designer to join our Digital Experience team and help shape the voice and content strategy for our growing healthcare marketplace. This role creates clear, trustworthy, and engaging experiences that help members confidently discover, evaluate, compare, purchase, and manage healthcare and financial products and services.The ideal candidate combines content design, UX writing, behavioral science, and digital commerce expertise to create experiences that improve customer outcomes and business performance. Experience designing content for e-commerce, digital marketplaces, telehealth, affiliate marketing, or other customer acquisition and conversion-focused products is highly valued.Success in this role is measured by your ability to create content that helps members make informed decisions, builds trust, improves engagement, increases conversion, and supports measurable business outcomes while maintaining a consistent, human-centered voice.What you’ll be doing Design and write clear, concise, and human-centered content across mobile and web marketplace experiences. Develop compelling product descriptions, educational content, value propositions, and decision-support experiences that help members understand complex healthcare and financial products and make informed purchasing decisions. Create content across the end-to-end customer journey, including discovery, search, comparison, onboarding, checkout, notifications, account management, and post-purchase experiences. Audit existing experiences to improve clarity, consistency, accessibility, customer confidence, and conversion. Develop reusable content standards, voice and tone guidance, terminology, and scalable content patterns. Partner with UX Design, Product, Research, Marketing, Legal, and business stakeholders to deliver clear, compliant, and customer-centered content experiences. Define content strategies that improve customer education, engagement, conversion, and the overall marketplace experience. Use customer research, analytics, experimentation, and business insights to continuously optimize content performance and customer outcomes. Leverage AI-assisted writing and research tools to accelerate content creation, experimentation, and analysis while maintaining quality, accuracy, consistency, and brand voice What you will need to be successful 5+ years of experience in Content Design, UX Writing, or Content Strategy for customer-facing digital products, with a strong portfolio demonstrating strategic thinking and measurable business impact. Experience creating content for e-commerce, digital marketplaces, telehealth, affiliate marketing, healthcare, fintech, or other consumer-facing digital experiences. Exceptional content design, writing, editing, and information architecture skills, with the ability to simplify complex concepts into clear, intuitive customer experiences. Experience designing content across end-to-end customer journeys that support product discovery, decision-making, conversion, onboarding, and long-term engagement. Experience establishing content standards, voice and tone guidelines, or content governance that improve consistency across products and channels. Ability to influence product direction through content strategy, using customer research, analytics, and experimentation to improve content effectiveness and business outcomes. Familiarity with behavioral science, accessibility, and AI-assisted content creation, with a passion for creating content that educates, builds confidence, and empowers customers. This is a remote position.Salary Range$100,000.00 To $129,500.00 / yearBenefits & PerksThe actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & TravelThis is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity!HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.Originally posted on Himalayas

About Us:Moniepoint Group is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses.About this role:As a Senior Content Designer at Moniepoint, you'll craft clear, engaging content that guides users through our financial products. You’ll collaborate with product, design, and engineering teams to enhance user experiences across platforms. Your responsibilities include writing UI copy, ensuring tone consistency, and complying with legal standards. You’ll play a key role in shaping our brand voice, adapting content for different markets, and contributing to a seamless customer journey. This is a great opportunity to make a lasting impact on how users interact with Moniepoint's services.Responsibilities: Conduct qualitative and/or quantitative customer research and validate content design. Own the POV of the features, products, branding. Collaborate with designers, product managers, and engineers on framing the products/features to achieve business outcomes and communicate with users with storytelling. Edit app copy with UX guidance for UI designers to get the best customer flow journey. Deliver UX writing in the product across platforms and customer touch points. Write and edit user-focused content, including UI text, labels, and instructional copy that guides users through complex services. Act as a tone of voice consultant within Moniepoint to provide guidance across all communications. Understand different language styles in translation for all our markets. Participate in the creative process from concept to completion, providing insights and recommendations. Work closely with the legal and regulatory teams to ensure all content complies with industry standards and regulations. Experience & Background: Bachelor’s degree in English, Communications, Journalism, or a related field. Minimum of 3 years of experience as a UX writer or copywriter. Extensive professional copywriting experience in-house or agency as demonstrated in a portfolio. Fintech or tech industry experience preferred. Skills & Competencies: Demonstrated ability to write clear and engaging content for a variety of digital products and platforms. Strong understanding of UX design principles and how content influences user behavior and interaction. Familiarity with SEO best practices. Familiarity with Agile project management tools like Workfront and design software like Figma. Excellent collaboration and communication skills, with the ability to build relationships with teams and senior leaders across the business. Detail-oriented with strong organizational skills, high reliability on delivery deadlines, and the ability to manage multiple projects simultaneously. What Success Looks Like in This Role: Seamless end-to-end customer flow journeys enabled by clear, intuitive, and accessible UI copy across all product touchpoints. Consistent application of brand voice and tone across all product lines and regional market translations. Strong cross-functional alignment with design, product, engineering, and legal teams to ship compliant, user-centered features efficiently. Measurable improvement in product usability and adoption driven by validated user research and strategic content design decisions. Why Join Us? Cultivate your career in an environment dedicated to a culture of innovation, teamwork, and growth. Competitive compensation, benefits, and career growth opportunities. Fully remote work culture and support for professional development. What we can offer you Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. What to expect in the hiring process A preliminary phone call with one of our recruiters A technical interview with the hiring manager A panel technical interview. A behavioural and technical interview with a member of the Executive team. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.Originally posted on Himalayas

Human Power BG is an HR agency that offers consultations and recruitment for some of the best companies in Bulgaria.~~~Our partner is an award-winning SaaS platform to help retailers manage and resell returned stock without the need for return to the retailer. Our client can help international ecommerce retailers by providing warehouses all over the world.They operate warehouses in the UK, US, Australia, Germany and France. They also have access to a further 100 warehouses globally that can be switched on according to your needs.Main duties & responsibilities:• Create exceptional internal and external facing documentation. These will include user, integration, and API developer guides along with in-platform, installation/configuration instructions and system operations.• Prepare client resources and educational materials, including videos, demos, tutorials, training materials, guided tours, general & technical overview, and FAQs. Research, write, edit, and revise content that is both engaging and accessible to user personas with both non-technical and technical backgrounds.• Publish weekly release notes to internal and external stakeholders with information on product updates, releases, and fixes.• Drive documentation consistency and continuously update content with current information.• Collaborate with internal teams, including Development, Engineering, Quality Analysis, Product Management, Product Marketing and Customer Enablement.• Produce high-quality documentation for web-based applications.• Gather information by working closely with engineers and writers, reading design documents and specifications, and using pre-release software to write software documentation.• Update existing docs to reflect changes to functionality.• Edit existing developer-written content in preparation for publication.• Create documentation plans and schedules.• Create and update documentation and help systems for minor and major releases.• Follow established processes and procedures.• Support and contribute to departmental goals.• Contribute with team collaboration between Development, QA, Product Management, and other groups to plan, research, write, and revise printed and online documentation, including general overviews, tutorials, 2 installation/configuration instructions, training class materials, and API documentation.Requirements• At least 2 years of work as a Technical Writer or other Technical Position.• Strong writing, production, and technical editing skills.• Very strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities.• Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from engineering, support, and product management.• Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.• Perfect command of the English language.• Attention to detail with a creative eye.• Portfolio of work and/or writing samples.• A familiarity with API documentation for NET APIs.• A familiarity with working and experimenting with code samples to better understand the needs of API consumers.• Ability to address feedback efficiently and thoroughly on published content from both customers and internal support representatives.• Passionate about learning and developing.• Enjoys working as part of a team in a collaborative environment.• Ability to communicate complex technical topics to non-technical stakeholders both internally and externally.• Experience with documentation publishing software.• Prior experience working within IT Development, SaaS or web-based technology environment. Experience as a Software Product Trainer would also be beneficial.• Proven experience producing technical content for public consumption.• Experience with source control systems and workflow tools (JIRA)• A proactive and open-minded attitude to resolving problems and delivering results.• Experience in creating documentation for audiences with different levels of technical skill.• Ability to read some programming code.• Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.• Strong technical aptitude–ability to quickly learn new concepts and tools.• Desire and ability to innovate and improve upon current processes.• Experience creating infographics to communicate workflow processes and abstract topics more clearly.• Experience working with Agile/Scrum software development teams.• Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.Benefits• Sodexo vouchers.• Option for Multisport card at a discounted price.• Competitive salary commensurate with experience and education.• Employee referral program.• Addtional healthcare with dental service.• 24/7 access to e-learning platforms.• Company sponsored certifications and courses ~~~~~~~~~~If this position is of interest to you and you meet the requirements, please send your updated CV.For any questions you may have, please contact us:0878 344 034 or Thank you!~~~~~~~~~~We will contact only approved candidates!Our services are free of charge to all applicants.***All candidates will be treated in strict confidence.All data provided by you is protected by the meaning of the Personal Data Protection Law and will be used only for the purposes of this selection.***Human Power has an indefinite license № 3084 issued by the National Employment Agency to provide services in the field of human resources.***Human Power is part of BNI Industry.Originally posted on Himalayas

About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests. Requisition #: 1791 Job Title: Technical Writer II Location: Remote Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): Bachlors degree in related field or 2+ years relevant experience or certifications applicable to functional role description Certifications such as: Certified Professional Technical Communicator (CPTC), Microsoft Office Specialist, or an equivalent technical-writing certification Job Description Responsible for creating clear, concise, and accurate documentation for products, services, or processes, often in high-tech or specialized fields. Involves translating complex information into user manuals, guides, help files, white papers, and training materials that are easily understandable by the target audience. Must have excellent writing skills, a keen eye for detail, and the ability to grasp intricate technical concepts quickly. Work closely with engineers, product developers, and subject matter experts to ensure the content's technical accuracy and relevance. Proficient with documentation tools, understanding of XML, DITA, or other markup languages, and familiarity with graphics and publishing software are often required. Update documentation as products evolve, ensuring compliance with industry standards and regulations. Education, Background and Years of ExperienceTypically has a Bachelors degree, and 3 - 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required.Required SkillsDevelops and maintains clear, accurate technical documents, plans, procedures, reports, and deliverable packages supporting activities. Coordinates inputs from subject-matter experts and applies document-control and quality standards before submission.Working ConditionsRemote/Work from homeOur Core ValuesEmployees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy.Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded.Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager.Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven.Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesOriginally posted on Himalayas

ACI is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced, self-starting Technical Writer to serve as a part of the Company’s Government Programs team, which supports CPE Enterprise Software and Services.Duties and Responsibilities:As an ACI Technical Writer, you will have opportunities to interface with senior level customers, Warfighters, and leadership while performing the following functions: Prepares/manages the development and updating of documentation in the form of Architecture and Component diagrams, Technical Diagrams, User Guides, Software Bill of Materials (SBOM), and Cybersecurity processes and protections Works with the customer and engineers to produce and improve project/product onboarding documentation, create intuitive graphical representations of the software ecosystem and document maintenance/management procedures for a variety of Cloud services Utilize existing work-management tools such as Azure DevOps to document work and processes, while also advising the customer on documentation tools and process improvement opportunities Works directly with the customer to set priorities and ensures that the work products conform to company and customer standards. Carries out projects assigned by Team Leads pertaining to team functions, requiring research and investigation. A Technical Writer who fits our team is: Dynamic: contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission. Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter. Mature: respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders. Forthright: speaks with conviction; argues based on understanding, respectfully. Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected. Timely: shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests. Honest: knows what’s right, what’s legal, what’s appropriate; conducts himself/herself accordingly. Required Qualifications: Due to the sensitive nature of this work, a US Government security clearance is required, and all applicants must provide proof of U.S. Citizenship. Must currently possess an active Secret (or higher) security clearance. High School Diploma and 10 years of relevant experience, or Associate’s degree with seven years of relevant experience, or Bachelor’s degree in a related field and one year of relevant experience, or Master's degree in a related field and no experience Excellent communications skills, both written and oral Strong knowledge of Adobe Acrobat Strong knowledge of Microsoft Suite of Software. Basic knowledge of DevOps tools, such as Azure Dev Ops (ADO) Basic knowledge of Windows and Linux Basic familiarity with Cloud ecosystems and architectures Preferred Qualifications: Knowledge and experience with Department of Defense networks, systems and processes Experience with the Government’s EMASS, RMF, and or ATO/ATT processes and tools Experience with Oracle Cloud ecosystems Experience working with Government Cloud providers, such as ECMA Familiarity with Soldier and/or other Army Mission Command and Control systems Exposure to Software engineering processes/tools/methods, Software design, test, development, and/or support, Cloud Services, Cloud Service management tools, and networking Experience in Technical Writing pertaining to software products, such as Architecture/Network Diagrams, Technical Process/Procedure Documents, Onboarding/Tutorial lessons, and cybersecurity threat/protection/mitigation descriptions ACI Offers a Robust Benefits Package Which Includes: Competitive salary Comprehensive Medical, Dental, and Vision plans Group Life and Voluntary Life Insurance plans Retirement Savings Plan Paid Time Off Paid Parental Leave Tuition and Professional Development Reimbursement Program Originally posted on Himalayas

## Epic and coordination tracks - Epic: #1495 - Track: #1496 ## Primary file `D:\0_repos\AgentsCommander_iac\.ac\_agent_technical-writer\skills\codebase-memory\SKILL.md` ## Atomicity and compile invariant - This issue owns exactly one primary file. - Allowed consumer-only files: none. - Any other changed file fails this issue. Create another one-file issue instead of expanding scope. - Every commit and the final merge must leave `main` compiling; a broken intermediate repository is forbidden. ## Scope - Replace PowerShell-only invocation prose with a supported Git Bash entry path where available, otherwise an explicit `pwsh.exe -NoProfile -File` bridge resolved from the installed `SKILL.md` location. - Preserve the full Codebase Memory gate, freshness, graph-operation, fallback, and self-handoff rules. - Keep responsibility, authority, and product policy out of this skill; do not edit `Role.md`. ## Acceptance criteria - From the technical-writer agent's Git Bash session, paths with spaces resolve correctly, the full gate returns eady, and one graph operation succeeds. - No unlabeled `$env:`, `Join-Path`, call operator, or PowerShell cmdlet syntax is presented as Bash. - All other canonical Agent Matrix files remain byte-identical. ## Dependencies - Blocked by #1503 - test(windows): add real Git Bash ConPTY host coverage. ## Required verification - Hash every canonical file in the owning Agent Matrix before and after; the changed set must equal the primary path exactly. - Prove `Role.md` and every other skill remain byte-identical. - Prove `repo-AgentsCommander` stayed at its starting commit with an empty diff. - From the unchanged repository run `cargo check --workspace --all-targets`, `npm run typecheck`, and `npm run build`. - Reload the changed skill in the owning agent and run its acceptance smoke. - From Git Bash, require a fresh Codebase Memory full gate returning `ready` plus one graph operation. - This external Matrix change follows Matrix governance and must not use an application-repository implementation branch. ## Non-goals - Expanding this ticket to another primary file. - Introducing a new Rust module-pair dependency or changing the existing cyclic-SCC member set. - Mechanically rewriting intentional PowerShell workflows, historical evidence, or Windows data paths.

Company DescriptionWe’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.Knowledge has the power to shape how an organisation learns, adapts and succeeds. When people can easily find and trust the information they need, they make better decisions, move with confidence and create better experiences for our customers.In this role, you’ll help build the connections, habits and resources that make knowledge easier to share and reuse. You’ll bring people and ideas together, make expertise more accessible and help teams learn from one another, reducing duplication while creating space for better ways of working.As a Knowledge Management Specialist, you’ll work with subject-matter experts and teams across the organisation to turn fast evolving product, risk and regulatory requirements into clear, practical and easy-to-find guidance. Your work will help frontline and specialist teams act with clarity, consistency and confidence.Key ResponsibilitiesTranslate complex onboarding, fraud, disputes, complaints, and account security processes into clear, user-friendly knowledge assets (articles, how-to video guides, process flows, FAQs) for frontline and specialist teams.Work closely with Process Architects and Subject Matter Experts to rapidly capture, draft, and publish knowledge as new workflows go live, keeping pace with a fast-moving launch roadmap.Act as the knowledge liaison between Operations, Product, Compliance, Legal, and Training teams, ensuring content reflects evolving regulatory requirements and product changes.Track and analyse knowledge base performance and usage metrics to identify content gaps and opportunities for improvement.Maintain taxonomy and tagging standards to ensure content findability and effective AI/assistant integration.Relevant ExperienceExperience in knowledge management, content creation, learning and development or instructional design.Hands-on experience with a knowledge platform (e.g. Confluence, Zendesk, Notion).Comfortable working with ambiguity and changing requirements, with experience working in a fast-paced, dynamic environment (high-growth fintech a plus).Working knowledge of operations, including familiarity with operational processes, workflows and the day-to-day realities of the teams you'll be supporting.Exceptional written and verbal communication skills, with an ability to simplify and accurately represent complex operational, risk, and regulatory processes.Detail-oriented approach with excellent proofreading, editing, and content quality assurance skills.A proven track record of collaborating effectively with Subject Matter Experts and cross-functional teams to gather high-stakes information quickly.Strong organisational and time management skills, with the ability to manage competing content priorities across multiple workstreams.Working knowledge of KM metrics and reporting (content freshness, coverage, search success, deflection) and the ability to communicate progress clearly to stakeholders.Nice-to-HaveExperience supporting a new team or product launch, where knowledge and process are being built in parallel.Understanding of learning design, instructional writing or adult learning principles.Familiarity with workflow automation, AI-assisted content creation, emerging knowledge technologies, and AI-assisted search or chatbots for knowledge sharing.Experience working with crypto and blockchain products, with an understanding of their operational and regulatory considerations.Additional InformationBring all of you to workWe create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.Life at Checkout.comWe understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.For a closer look at daily life at Checkout.com, follow us on LinkedIn and InstagramFind Jobs in United Kingdom on Arbeitnow

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.