Technical Writer

Job Title: Business Analyst – Consultant / Technical Writer

Location: 1801 Main Street, Columbia, SC 29201

Work Arrangement: Hybrid – 4 days onsite and 1 day remote

Contract Duration: 12 months

Interview Process: One virtual interview

Position Overview: This role requires strong technical writing, business analysis, stakeholder coordination, and document-management skills. The candidate must be comfortable gathering information from subject-matter experts, leadership, previous proposals, and project teams while managing multiple high-profile priorities.

Key Responsibilities

• Develop complete RFP documents using client-approved templates.
• Facilitate meetings to gather missing requirements, language, and project details.
• Document project scope, technical requirements, staffing needs, deliverables, and business needs.
• Identify mandatory requirements, page limitations, formatting rules, evaluation criteria, and scoring requirements.
• Gather and validate information from subject-matter experts, leadership, and previous proposals.
• Work with Medicaid Systems leadership to create and update RFP documentation.
• Assist management in obtaining information needed to meet procurement and compliance requirements.
• Ensure documents are accurate, complete, consistent, and professionally formatted.
• Manage multiple high-priority RFP projects simultaneously.

Required Qualifications

• Bachelor’s degree.
• At least two years of technical writing experience involving structured written materials and visual aids.
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Visio.
• Experience working with document templates, formatting standards, and branding/style guidelines.
• Strong written and verbal communication skills.
• Excellent attention to detail.

Preferred Qualifications

• Ability to work effectively with project teams, management, agency departments, and subject-matter experts.
• Previous public-sector or state-government experience.
• Experience supporting state-agency procurements or RFP development.
• Experience with Medicaid or other healthcare claims-system IT projects.
• Experience with SharePoint and project-management tools such as Microsoft Project and Access.
• Ability to document key project-management and technical requirements.
• Strong facilitation, listening, collaboration, and stakeholder-management skills.