Instructional Designer

About the role:

Love turning complex ideas into engaging learning experiences that drive real-world results? Join our Customer Education team and help empower construction professionals to get the most from industry-leading technology. As an Instructional Designer, you'll create innovative learning solutions including virtual instructor-led training, interactive eLearning, video tutorials, and performance support resources that enable customers to confidently adopt and maximise our software. Collaborating with product experts, subject matter experts, and stakeholders across the business, you'll play a critical role in delivering exceptional learning experiences that fuel customer success.

*InEight promotes a flexible working environment and can accommodate work-from-home arrangements. The successful candidate will ideally be located in Melbourne, Sydney or Brisbane to accommodate meetings with US-based stakeholders.

About InEight

InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally.

Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America’s largest and most respected construction and engineering organisations.

InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.

Primary Objectives and Responsibilities

• Collaborating with stakeholders and subject matter experts including the Project Delivery and Product Development teams to identify requirements, understand product functionality and purpose, and provide support around the design and production of training content.
• Identifying key learning objectives across a range of training and audience types.
• Taking ownership for and participating in the design, development, refinement and evaluation of software training materials across multiple different modules and user roles.
• Authoring, editing, and formatting scripts, storyboards, tutorials, facilitator guides, quick guides, and in-app resources using software such as MS Word, PowerPoint, and WalkMe.
• Developing interactive eLearning content including simulations and both formal and informal assessment activities using Articulate RISE and Storyline.
• Producing, editing, and refining instructional videos using Camtasia and Wistia.
• Building instructional content for hands-on practice labs using Skillable Studio.
• Working with the rest of the global Customer Education team in publishing and maintaining content for our Learning Management System and online Knowledge Library.
• Participating in training needs analyses and reviewing instructional design standards as required.

What We're Looking For

• 3+ years’ experience in Instructional Design and Training.
• A Bachelor’s degree in Instruction Design or related field preferred.
• Strong skills in developing learning content that enables customers to effectively use complex software solutions.
• Intermediate video production skills (experience with Camtasia preferred).
• Intermediate to advanced skills producing eLearning content (experience with Articulate 360 preferred).
• Strong technical writing and visual design skills with exceptional attention to detail.
• Experience developing content for and interacting with a Learning Management System.
• Creative problem-solving skills to address learning challenges in innovative and meaningful ways.
• Advanced Microsoft Word and PowerPoint skills.
• Outstanding communication skills with a focus on customer expectations and satisfaction.
• Strong time-management skills with the ability to multi-task and work independently.
• A comprehensive understanding of adult learning theories and best practices for online and instructor-led training.
• Familiarity with Agile, SAM or LLAMA development methodologies is highly regarded.

InEight Inc. is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, colour, religion, national origin, marital status, disability or any other characteristic protected by law.

No applications from Employment Agencies at this time.

Applicants must have the legal right to live and work in Australia permanently.