Director, Instructional Design -(Max $55/hr W2

Job Description We are seeking a Director of Operations Instructional Design to lead the design, development, and continuous improvement of digital learning experiences that prepare more than 150 members of our Operations team to deliver exceptional support to our customers throughout their journey. This role will establish and lead a Learning Experience Design Center of Excellence (COE) within Operations, responsible for building best-in-class design standards, templates, and tools that elevat…